Patient service representative jobs in Sunrise, FL - 2,629 jobs

Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Representative, Service, Manufacturing, Retail

About DigiTalkTell: DigiTalkTell is a leading provider of innovative digital communication solutions. We are dedicated to delivering cutting-edge technology and exceptional service to our clients. Our team thrives on creativity, collaboration, and a commitment to excellence. Job Description: As a Front Office Representative at DigiTalkTell, you will be the first point of contact for our clients and visitors. Your role is crucial in ensuring a professional and welcoming environment. You will handle a range of administrative tasks, provide exceptional customer service, and support the daily operations of our office. Responsibilities: Greet and assist visitors and clients in a professional and courteous manner. Answer and direct phone calls, take messages, and handle inquiries. Manage scheduling and coordinate appointments for staff and clients. Perform clerical duties such as filing, data entry, and maintaining office supplies. Handle mail and package distribution. Assist with office events and meetings as needed. Ensure the front office area is clean, organized, and presentable. Qualifications Qualifications: High school diploma or equivalent; additional certification or relevant coursework is a plus. Proven experience in a front office or customer service role is preferred. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Friendly, professional demeanor with a strong customer service orientation. Ability to handle sensitive information with confidentiality. Additional Information Benefits: Competitive salary with performance-based incentives. Health, dental, and vision insurance plans. Paid time off (PTO) and holidays. Opportunities for professional development and career growth. Supportive and inclusive work environment. Convenient location in the heart of Miami, FL.

5th HQ - We're currently searching for a Customer Service Rep for International Sales in Davie, FL. Please see below the job description. Essential Functions and Responsibilities Provides sales support for International Sales Business Developer Develops written quotations for current and prospective customers detecting customer needs and obtaining basic information internally to facilitate the quotation process Requests internally samples to send to existing customers and new leads Answers specific questions regarding products and their benefits, order status, packaging, registration issues and/or lead times. Supports the marketing department in the preparation of international tradeshows (materials, promotional items, etc.) Prepares monthly reports (invoicing, summary of quotes sent, samples, etc.) Responsible for preparing Letter of Credit documentation in liaison with the Accounting and Shipping Department Maintains accurate records for each customer (quotes, prices, packaging, specifications, complaints) Responsible for the processing and data entry of orders and invoicing using Visual software Keeps open communication with Manufacturing and Packaging Department, Laboratory, Registration, Regulatory Affairs, Graphic Design and other departments as needed. Follow up on the Registration Process and payment of Registration fees with each customer Expedites the resolution of customer problems and complaints Requests codifications for Master Formulas for finished Products Supports inventory control of customer supply materials Supports management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new development of products and services Supports in the development of new products in liaison with R&D in the development of the new products to be launched every year Contributes to team effort by accomplishing related results as needed. Works well with others, cooperating and supporting co-workers. Provides feedback to management regarding customers Assists in special projects from International Sales Department Performs other functions as requested by the immediate Supervisor Qualifications Associate's degree or Bachelor's degree (preferred) Bilingual English- Spanish 2- 5 years' experience in customer service Strong computer skills (Microsoft Word, Excel, Outlook) Strong communication skills Able to accept criticism and show desire to learn and improve Able to multitask Works well in a fast-paced environment

The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Assist in supporting go lives and different departmental initiatives, including onboarding and training team members. Participate in departmental committees/champion opportunities. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Estimated pay range for this position is $16.28 - $19.70 hour depending on experience. Degrees: * High School Diploma, Certificate of Attendance, Certificate of Completion, GED or equivalent training or experience required. Additional Qualifications: Complete and pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. Desired: Basic knowledge of medical and insurance terminology. Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills. Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. Bilingual English, Spanish/Creole. Minimum Required Experience: less than 1 year

Duration: 4-Month C2H Pay rate: $15-17.50/HR Interview Process: 1 Onsite interview to hire Interview blocks Thursday 1/22 and Tuesday 1/27 9-12 and 1-4 Hours: Monday-Friday @ 9:00AM-2:30PM / 27.5 Hours Must-Haves: -6 months-3+ years of call center experience -Bilingual in English and Spanish -Interested and able to work in a 100% phone support role -Technically savvy and quick to pick up computer operations (email, phone systems, documentation platforms) -Able to commit to the schedule - Monday-Friday @ 9:00AM-2:30PM / 27.5 Hours -Able to pass a background check including misdemeanors and felonies -Able to pass a drug screen including marijuana (even if they have a medical card) Plusses -Previous healthcare experience -Experience with Epic EMR -Exposure/knowledge of Talkdesk contact center platform Day-to-Day: Insight Global is seeking 20 Patient Access Center Representatives to join a healthcare system in Miramar, Florida. This Patient Access Center is responsible for answering calls for 50+ offices that are part or affiliated with the hospital system. The hospital system is migrating an additional 50 offices to their phone system and their team is urgently hiring. The PAC Representatives are responsible for answering all phone calls for the offices including patient appointments, prescription refills, rescheduling an appointment, following up on results, etc. The PAC will document these phone calls within the Talk desk system, complete the request or escalate the call if deemed necessary. The PAC team typically receives 100,000 phone calls per month and an average of 150-200+ calls per week for each Representative to handle. The ideal candidate will have prior customer service or call center experience working within a 100% phone support role and is technically savvy or able to learn computer systems quickly. The PAC team works on site everyday within one of the hospital's corporate offices.

**Job Title: Medical Front Desk Receptionist** **Job Type:** Full-time **Reports To:** Office Manager The Medical Front Desk Receptionist is the first point of contact for patients in our healthcare facility. This role is essential in creating a welcoming environment and ensuring a smooth patient experience. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a commitment to providing outstanding patient care. **Key Responsibilities:** - **Patient Interaction:** Greet patients and visitors warmly, providing a welcoming atmosphere. Respond to inquiries and assist with scheduling appointments and follow-ups. - **Patient Registration:** Collect and verify patient information, including insurance details, and assist with completing necessary paperwork and forms. - **Appointment Management:** Schedule patient appointments, manage the provider's calendar, and ensure optimal patient flow. Confirm upcoming appointments and notify patients of any changes. - **Communication:** Answer phone calls in a courteous manner, redirect calls as needed, and handle patient concerns or inquiries effectively. - **Record Keeping:** Maintain accurate and up-to-date patient records, ensuring all information is entered into the electronic health record (EHR) system securely and efficiently. - **Insurance Verification:** Verify patient insurance eligibility and benefits for personal injury patients. - **Billing Coordination:** Assist with billing inquiries and direct patients to the billing department for further questions or issues. - **Office Operations:** Perform general administrative tasks, including filing, faxing, and managing office supplies. Ensure the front desk and waiting area are clean and organized. - **Collaboration:** Work closely with healthcare providers and other staff members to coordinate patient care and ensure an efficient office workflow. **Qualifications:** - High school diploma or equivalent; additional certification in medical administration or related field is a plus. - Proven experience as a medical receptionist or in a similar role within a healthcare setting. - Strong knowledge of medical terminology and familiarity with insurance processes is an advantage. - Proficient in using office equipment and various software applications, including electronic health records (EHR). - Excellent verbal and written communication skills. - Strong organizational skills and the ability to multi-task in a busy environment. - Bilingual **Working Conditions:** - Fast-paced medical office environment. - May require occasional overtime, especially during peak hours. COR Medical Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Receive incoming calls in a professional and courteous manner - Scheduling appointments - Assigning daily work/calls to other team members - Perform marketing and sales functions to sell additional work and earn business - Complete work orders, retur Customer Service Representative, Customer Service, Dispatcher, Representative, Dispatch, Retail

This Customer Service Rep - Electric/Water position is full-time (non-exempt) position is based on a 40-hour work week with a pay rate of $18.4111. This position is part of the public employees Union (PEU) and will work at Utilities Building located at 120 N Federal Hwy #104, Lake Worth, FL 33460. In addition, this position offers: Vacation and Sick Leave Accruals 13 Paid Holidays 3 Floating Holidays City of Lake Worth Beach Medical Benefits that include Life Insurance, Dental and Vision coverage Retirement Plan JOB SUMMARY: Under general supervision, responsible for handling Utility customer questions, payments, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one stop resolution. ESSENTIAL DUTIES AND RESPONSIBILITIES: Receive, answer, resolve and process inquiries and issues from customers, contractors and other city departments by telephone, email, fax, or in person. Use computerized systems for information gathering, data resources, creating service requests, troubleshooting, etc. Research and verify Utility customer account information to provide information regarding services, products, billing, etc. Process and balance utility payment batches for payments received through mail and drop boxes to proper accounts. Accept and process new service applications, as well as service terminations and transfer requests. The examples of essential functions as listed in this classification specification are not necessarily descriptive of any one position in the class. The omission of an essential function of work does not preclude management from assigning duties not listed herein if such functions are a logical assignment in relation to the position. KNOWLEDGE, SKILLS AND ABILITIES: To perform this job successfully, an individual must be able to perform each essential duty and possess a positive, professional demeanor. Communicate effectively with supervisors, team members, other departments and the public, with customer service and professional demeanor. Communicate verbally and in writing in a concise, clear and professional manner. Learn new/revised processes quickly and follow instructions to ensure completion of assignments with accuracy and minimal supervision. Use multiple systems/applications simultaneously to complete assignments effectively and efficiently (Microsoft Office, Naviline, PayNearMe, Paymentus, Tantalus, etc). Adapt to changing assignments, procedures, etc., quickly and willingly to assist customers and team members. Stay updated on office guidelines, safety procedures, and all daily changes. Maintain strong attention to details, ensuring accurate completion of assignments and minimal repetition of customer requests. Deal with difficult situations/customers and conflict using de-escalation, empathy and knowledge. Demonstrate knowledge of utilities (electric and water) needed to assist customers. Knowledge of office equipment to use effectively and safely. High productivity with accuracy in a busy environment with multiple interruptions by using prioritization skills. WORK ENVIRONMENT: Office environment, fixed work schedule, face to face interaction with co-workers and customers, call center, sitting, standing, lifting light objects (up to 10 pounds). EDUCATION AND EXPERIENCE: Graduation from High School or equivalent, plus (3) years' experience in a customer service office position performing the above skills and knowledge. Bilingual a plus or preferred. All full-time employees are considered critical in response to emergency situations and may be deemed essential as needed depending on the situation. Employees in this position will be required to complete the FEMA Incident Command System (ICS) Certification Levels 100, 200, 700 and 800 within the first six months of employment. Certain positions may be required to attain additional ICS training as needed. The job description does not constitute an employment agreement between the City of Lake Worth Beach and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The City of Lake Worth Beach is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Applicants for positions with the City of Lake Worth Beach should know and be aware of the following: Applicants for employment who become candidates for available employment positions should note employment is contingent upon satisfactory completion of all reference checks and pre-employment physical satisfaction. Upon request, information on the nature and scope of an inquiry will be provided under FS 119. Furthermore, some of the job classifications within the City of Lake Worth Beach workforce are covered by Collective Bargaining Agreements with a union. Consistent with Chapter 447 of the Florida Statutes, a bargaining unit employee has the right to join or not join the union. However, the Union is not obligated to represent a non-member.

About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss! Key Responsibilities: Creating and managing case files using proprietary case management systems. Reviewing CT scans to ensure compliance with Mako Surgical protocol. Segmenting CT scans into 3D anatomical bone models using specialized medical imaging software Creating pre-operative surgical plans for robot-assisted total hip and knee replacements. Reviewing anatomical segmentation and surgical plans for accuracy, including landmark identification, implant sizing, and positioning. Uploading completed surgical plans to field-based representatives. Documenting all activities in accordance with department procedures and standards. Following standardized work instructions to ensure consistency and compliance. Supporting customer satisfaction by communicating clearly and providing timely updates to relevant teams. Collaborating with cross-functional teams to meet maintenance and pre-operative planning goals. Qualifications: High School Diploma or equivalent required. Minimum of 2 years of related work experience or equivalent education (Associate's degree or higher). Minimum of 3 years' experience in a healthcare, imaging, or technical production setting. Strong attention to detail with a focus on accuracy and repeatability. Ability to handle multiple tasks in a high-volume, fast-paced environment. Customer service orientation and effective communication skills. Proficiency in Microsoft Office Suite Experience with Salesforce or Materialize MIMICS Knowledge of Adobe Photoshop Radiology certifications or experience in CT, X-ray, or MRI Certification in Nursing or a related medical field Completion of a college-level anatomy course Familiarity with digital image processing or medical imaging platforms NO C2C CANDIDATES Interested Candidates please apply on our website at https://jobs.jblresources.com. For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be. **JBL is an Equal Opportunity Employer and E-Verify Company

The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Patient Service Representative to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Service Representative, you will be responsible for executing the day-to-day activities of patient-facing service ensuring quality assurance and customer service satisfaction while facilitating and coordinating communication between patients, family members and staff. This role provides optimal patient-centered services supporting the imaging center front office, medical records, technologists with patients through a rotation through front desk, medical records and technologist assistant roles. This is a full-time position working Monday-Friday, 10:00am - 6:30pm. Essential Duties and Responsibilities: (60%) Front Desk Serve as initial point of contact for patients and visitors, creating and providing positive legendary Patient Service Experience(s) Timely registration of patient(s) arrival by validating accurate demographic information and professional collection of out-of-pocket payments prior to services being rendered. Inform patients about delays and wait times; when necessary, follow up with patients to ensure their inquiry or complaint has been satisfactorily resolved. Answering, investigating, and/or directing patient inquiries or complaints to the supervisor or manager. Obtaining and validating photo identifications and insurance cards, scanning relevant documents into patients' chart electronically and categorizing appropriately. Provides Consent, Financial, and HIPAA compliance related documents, must be able to thoroughly explained to the patient(s) if necessary. Proficient utilization and application of EHR software, hardware, and programs. Scrutinizing prescriptions and referrals for accuracy to ensure patients are receiving the appropriate and necessary exams. Effectively coordinate with interdepartmental professionals to ensure patient satisfaction as it relates to appointment scheduling and admission/encounter. Verifying and dispensing oral contrast and preparation instructions to patients who are scheduled for upcoming appointments. Participates in medical office emergency routine when required. Summons ambulance or EMS and/or assists other staff members as needed. Managing outgoing and incoming faxes through both electronic and manual fax machines. Maintaining appropriate levels of administrative office supplies, (i.e., RAYUS brochures, cards, sign-in sheets). Contacting referring Physician offices to verify information and/or request information that is still pending and necessary for the patient's exam. Organize and prioritize tasks to meet deadlines while ensuring and maintaining efficient patient flow. Proper use of phone and written etiquette when handling correspondence. Maintaining reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and beverage supply. Alignment of company mission and embodiment of core values of RAYUS. Adherence and compliance to company policies, procedures, operational objectives, and goals. Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations. (20%) Medical Records Ensure quality assurance health records by verifying their completeness, accuracy and proper entry into computer systems. Serves as point of contact on Medical Records for patients and visitors, creating and providing positive legendary Patient Services Experiences. Retrieval and release of health information data/medical records in adherence and compliance with HIPAA and company policies and procedures. Interacts and works cooperatively with patients and team members of different diversities and ensures inclusion. Work as a liaison between the healthcare providers and offices in a timely manner. Proficient utilization and application of EHR software, hardware, and programs. Organize and prioritize tasks to meet deadlines while ensuring and maintaining efficient patient flow. Taking appropriate action when deemed with sound judgment. Clear and friendly patient education of diagnostic examinations and delivering instructions in adherence to company policy and procedures. Professionally holds Stat/Urgent cases pending communication from referring healthcare provider instructions after services have been rendered for patient. Proper use of phone and written etiquette when handling correspondence. Alignment of company mission and embodiment of core values of RAYUS. Adherence and compliance to company policies, procedures, operational objectives, and goals. Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations. Maintain and reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and refreshment supply. (15%) Technologist Support Monitors all modality schedules. Greets and escorts patients to changing room; briefly explains procedure. Prep/changing room turnaround performing proper sanitizing techniques. Helps the technologist stay on time by having the next patient ready before the current patient is ready to get off the table. Ensures that all patient areas are stocked and organized in a neat and tidy manner. Cleans and stocks patient prep room and patient restroom. Stocks linen and empties laundry at the end of the shift. Checks with technologists, center supervisor, or center manager for additional duties as needed. (5%) Other Duties as Assigned

Full-time Description Care Coordinator General Summary: Responsible for coordinating patient shifts and visits, maintaining, and maintaining scheduling records and care logs. This includes accurate and timely communication of scheduling changes between office and field staff. Support Agency leaders within the company's day-to-day operations and general compliance. Address and support the administrative needs of clients and caregivers within the Agency. Patient Population: N/A Essential Functions: Ensure timely staffing and scheduling visits for field staff, including reassignments or call-in replacements. Ensure accurate time and mileage entries by field staff to assist with client billing and field staff payroll. Ensure timely follow-through with field staff and patients/families, which may include but is not limited to the Start of Care (SOC) report, Schedule Calendar Report, telephone calls, emails, faxes, etc. Maintain a current client roster with necessary information. Ensure caregivers have met all HR requirements and possess the skills for their assigned patients. Communicate effectively with clients, their families, team members, and other healthcare professionals. Oversee Agency communications, including telephones, mail, email, and fax. Promote the Company's financial success by maintaining proper caregiver pay rates and limiting overtime hours. Demonstrate commitment and professional growth by participating in in-service programs and maintaining/improving competency. Handle after-hours administrative duties as assigned. This description is a general statement of the required essential functions performed regularly and continuously. It does not exclude other duties as assigned. Supervises: N/A Requirements Experience: At least one (1) year experience in a general office environment. Preferred, Health care experience. Skills: Ability to communicate verbally and in writing effectively. Computer skills. Must read, write and comprehend English. Education: High school diploma or equivalent. Licensure/Certification: Current driver's license in good standing. The employee is responsible for renewing their driver's license before it expires to continue employment. Physical Requirements: Prolonged sitting, standing, and walking are required. Ability to handle stressful situations calmly and courteously at all times. Requires working under some stressful conditions to meet deadlines and Company needs. Environmental/Working Conditions: Works primarily in an office environment. Some exposure to unpleasant weather.

We are seeking a Care Coordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

Overview of the role The Insurance Verification Specialist (IVS) is responsible for verifying insurance coverage and obtaining necessary authorizations for patients requiring Continuous Glucose Monitoring (CGM) equipment. This role involves high-volume communication with insurance companies, patients, and healthcare providers to ensure seamless processing and approval of insurance claims. Essential Duties and Responsibilities Insurance Verification o Verify patient insurance coverage and benefits for CGM equipment. o Obtain pre-authorizations and pre-certifications as required by insurance providers. Documentation o Ensure all required documentation is complete and accurate for insurance claims submission. o Maintain detailed records of insurance verification and authorization processes. Communication o Make 30+ outgoing calls per day to insurance companies, patients, and healthcare providers. o Provide patients with updates regarding their insurance status and required documentation. Administrative Duties o Perform advanced administrative tasks including data entry and documentation follow-up. o Supply regular productivity reports to management. Collaboration o Partner with team members to support related accounts and streamline verification processes. o Work with e-prescribe and CRM platforms such as Brightree and Salesforce. Other duties as assigned. Requirements What'll You'll Bring Ideal candidate has a basic knowledge of CGM equipment and DME (Durable Medical Equipment) sales processing. medical terminology, an energetic, optimistic demeanor, and a “can do/will do” attitude! · Excellent verbal and written communication skills. · Professional telephone etiquette and the ability to build relationships with patients and providers. · Urgency, professionalism, and empathy in dealing with patients and busy medical professionals. · Proficient in Microsoft Office and data entry. · Experience with CRM platforms (Brightree, Salesforce) preferred. · Attention to detail and accuracy in documentation. · Ability to work independently with little supervision. · High school diploma or medical vocational/technical school graduate equivalent. · Previous experience in medical office settings or DME sales processing preferred. · Experience in high-volume call activity and medical documentation chasing. Why Quest Health Solutions, LLC We recognize our people drive everything we accomplish, and as such, we are dedicated to investing in our employees by fostering a culture of continuous learning, growth, and excellence. Our team works hard, and we recognize the importance of taking care of ourselves. We offer a comprehensive suite of benefit offerings to support the health, well-being, and financial health of our employees and their families. Our robust benefits package underscores our commitment to our people, our most important asset. Quest Health Solutions seeks excellence through diversity in its staff. We prohibit discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status. Benefits · Medical, Dental, and Vision Insurance · Life Insurance coverage · Paid time off and Holiday Pay · 401K with company match option · Growth opportunities

My Health Onsite operates onsite and near-site health and wellness centers. We deliver advanced personalized work-site healthcare solutions to employers that enhance patient engagement while proactively improving health outcomes. Our medical team takes time to build strong relationships. No one is rushed in and out, and no one is a "number." Patients may access a range of medical services including x-ray, an onsite pharmacy, wellness services, treatment for acute illnesses and chronic conditions. Our programs go beyond caring for the sick and injured - we make prevention our number one goal. Schedule: Monday: 8am-6pm, Tuesday: 7am-5pm, Wednesday: 8am-4pm, Thursday: 10am-7pm, Friday: 8am-4pm Essential Responsibilities: Cheerfully greet and check in patients Maintain patient confidence and ensure confidentiality of patient care information Coordination and tracking release and request for patient medical records Coordination and tracking of patient referrals to outside imaging and medical providers Review daily and weekly patient schedules for accurate appointment times and providers Prepare correspondence between medical providers and patients Provide information and assistance to patients Perform general office duties such as scheduling appointments, answering phone, scanning and faxing Minimum Qualifications: High School Diploma Prior experience in medical setting and with an EMR Working knowledge of medical terminology Excellent customer service skills Strong knowledge of computer systems including Microsoft Outlook, Word and Excel Ability to effectively communicate with staff and patients using excellent written and verbal skills Friendly personality and ability to work well as a team member Benefits: Medical, Dental & Vision Insurance 401k with Company Match Generous Paid Time Off & Holidays My Health Onsite is an equal opportunity employer and a drug free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.

Patient Care Representative Summary: This position is responsible for traveling to assigned offices and performing administrative tasks pertaining to beneficiaries aligned with practices. Ranges from contacting patients to administrative duties using the company's proprietary software with the goal of supporting company initiatives and patient assignment. This job description may be edited at any time per the company's needs, with relevant notice to the employee. Reliable transportation and Spanish fluency are required. This role includes mileage reimbursement for required travel between work sites. Essential Duties and Responsibilities: Coordinate patient assignment project-based work by contacting and scheduling patients for appropriate visits. Assist practices to increase performance of annual wellness visits (Medicare patients) and annual physicals (commercial patients) as well as follow ups and any other medically necessary visits. Communicate with office staff to provide updates to relevant company teams pertaining to office workflow. Deliver reports to office staff as requested from company representatives. Use company software to track patients in the system and ensure proper outreach to beneficiaries. Contact and schedule patients for appropriate appointments for company participants. Develop rapport with patients, caregivers, physicians, and providers and deliver superior customer service. Utilize strategies / toolsets for more accurate, efficient, and engaging communication with patients, office staff and ACO teams as requested. Maintain assignment education and training documents / systems. Maintain patient engagement processes and systems. Remotely integrating practice EMRs with the company's to transition into care coordination for our designated PAC team as needed. Submit file /documentation to office staff and relevant company teams as requested for reviewing, quality assurance checks, and other purposes. Collect office data representing practices' performance with various patient care services and collect patient data for use through our eligibility system. File and retrieve documents and reference materials. Ensure validity of the reporting system, track patient logs within the software. Must abide to all HIPAA, Confidentiality and Privacy laws. Education / Experience: Minimum or pursuit of AA / Bachelor's degree (preferred) 1-2 years' experience in a healthcare environment 1-2 years' experience working with major EMR software (eClinical, Athena, PracticeFusion, etc.) 1-2 years of experience using Microsoft Excel and other Microsoft products Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Superior organizational and planning skills Effective written and verbal communication skills Superior customer service Problem analysis and problem-solving skills Keen judgment and decision-making ability High confidentiality awareness Knowledge of HIPAA: Legal and ethical consideration related to employee information Attendance/Punctuality - Is consistently at work and on time. Attention to detail and accuracy Unrestricted driver's license. Knowledge of standard office administrative practices and procedures Reliable transport Physical Demands: While performing the duties of this Job, the employee will have a combination of standing, sitting, bending, and reaching. May work at a computer monitor for prolonged periods. The employee may lift and/or move up to 10 pounds. ********************************************************************************************************************************************************************************************************************************************************** Job Type: Full-time Pay: $22.00 - $23.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Tuition reimbursement Vision insurance Medical Specialty: Primary Care Schedule: 8-hour day shift - business hours as needed Monday to Friday Overtime Education: Associate's (Preferred) Language: Spanish (Required) Ability to Commute: Palm Springs, FL 33406 (Required) Willingness to travel: 75% (Required) Work Location: In person

We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: The Standardized Patient (SP) reports directly to Chair of the Clinical & School Psychology Department. The Standardized Patient portrays characteristics of a real patient, simulating signs and symptoms thereby affording the student an opportunity to learn and to be evaluated on learned skills in a simulated clinical environment. Standardized Patients will undergo psychological interviews by students as part of the psychology students learning experience. Job Category: Non-Exempt Hiring Range: $25 Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1) Be highly dependable and punctual 2) Demonstrate flexibility and reliability with scheduling and assignments 3) Follow written and verbal instruction 4) Provide constructive feedback to psychology students and fellow SPs 5) Work in a professional manner when interacting with learners, faculty, supervisors and peers 6) Be comfortable having repeated psychological interviews 7) Be willing to be on camera and/or be observed live through an observation monitor 8) Simulate all aspects of scenarios, including history of current problem, behavior and physical findings, in a standardized, accurate, and reliable manner 9) Accurately and consistently complete checklists 10) Accept ongoing feedback from facilitators and incorporate into case simulation 11) Other duties as assigned. Job Requirements: Required Knowledge, Skills, & Abilities: 1) Must be flexible regarding scheduling and assignments 2) Must have the ability to understand and follow instructions 3) Must demonstrate the ability to be instructed by a Standardized Patient Manager and consistently simulate a case scenario in an accurate, reliable, and professional manner Required Certifications/Licensures: Required Education: Major (if required: Required Experience: Preferred Qualifications: Is this a safety sensitive position? No Background Screening Required? No Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

Terrelonge Staffing is recruiting a dedicated Customer Service Representative for our MRO client in the aerospace industry. The ideal candidate will have experience in customer service within an aerospace or technical environment, with a focus on providing exceptional support to clients. Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services. Process orders, track shipments, and manage customer accounts to ensure satisfaction. Coordinate with internal teams to ensure timely and accurate delivery of services. Maintain detailed records of customer interactions and transactions. Provide clients with regular updates on service status and any changes to their orders. Qualifications: Associate degree or equivalent experience in customer service or a related field. 2-4 years of experience in customer service within the aerospace industry. Strong problem-solving skills and attention to detail. Excellent verbal and written communication skills. Proficiency in CRM software and Microsoft Office Suite.

“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.” Job Summary The Patient Representative Coordinator serves patients and Medical Location staff by identifying the best method to schedule patients' flow to the clinic based on predetermined appointment arrangements to allow the medical center to serve an adequate number of patients. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Welcomes and greets patients/clients/visitors to the department in a helpful and friendly way; determines the purpose of visit and directs them to appropriate person or department(s). Schedules patient flow to the clinic based on predetermined appointment arrangements to allow the medical center to serve an adequate number of patients. When scheduling appointments, PRC screens patients for updated demographics, new patient visits or update registration and informs patients of adequate information that must be presented at time of visit. Compile and record medical charts, reports, and correspondence. Interview patients to complete insurance and privacy forms. Receive insurance co-pay payments and post amounts paid to patient accounts. Schedule and confirm patient appointments, check-ups and physician referrals. Answer telephones and direct calls to appropriate staff. Ability to work in a fast-paced environment. Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Assist with daily patient flow in areas as needed. Verifies patients by reading patient identification. Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations. Communicates observations of a patient's status to nurse-in-charge. Responsible for ordering medical supplies according to the department's needs. Able to rotate weekends, holidays, shifts and center location according to company needs. Participates in meetings of staff and department meetings. Shares acquired knowledge and learning. Consistently reports for duty on time. Keeps patient's information private and limits conversation of a personal nature in patient's presence. Degree of teamwork and cooperation with personnel from other departments. Check medical records and follow up obtaining missing results prior to the patient's appointment. Perform other duties as assigned by the supervisor. Qualifications Supervisory Responsibilities This position has no supervisory responsibilities. Required Education High School Graduate or equivalent. Required Experience 1+ years of experience in the medical field. Customer Service skills and training. Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience. Required Licenses and Certifications N/A Required Knowledge, Skills, and Abilities Basic Computer Skills. Ability to work in a fast-paced environment. Consistently reports for duty on time. Preferred Qualifications 3+ years of experience in customer service and the medical field preferred. Relevant or any other job-related vocational coursework preferred. Financial Responsibilities This position does not currently handle physical money or negotiates contracts. N/A Budget Responsibilities This position does not have budget responsibilities. N/A Languages English Advanced Spanish Preferred Creole Preferred Travel Able to rotate weekends, holidays, shifts and center location according to company needs. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Environmental Conditions Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level. Physical/Environmental Activities Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance. Working Condition Not Required Occasionally (1-33%) Frequently (34-66%) Constantly (67-100%) Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). X May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. X May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. X Must be able to ascend and descend ladders, stairs, or other equipment. X Subject to exposure to hazardous material. X