Patient service representative jobs in Tallahassee, FL - 120 jobs

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Customer Service Representative Thomasville, Georgia ESSENTIAL FUNCTIONS: Includes, but may not be limited to the following Customer Service Representative establishes relationship with customers by communicating and resolving issues. Customer Service Rep is responsible for order entry and/or maintenance for assigned accounts in ERP system (PLEX) Customer Service Representative reviews plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer. Customer Service Representative communicates order confirmations, changes and cancellations to both customers and internal CMI/CMINT team members. Customer Service Representative informs sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary. Customer Service Representative reviews orders after shipment for billing accuracy and any quantity item errors. Customer Service Representative manages the issuing of credits, return authorizations and pallet returns. Customer Service Representative reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan. Customer Service Representative communicates customer complaints to Operations, Planning, Quality Control, and Upper Management. Customer Service Representative ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary. Customer Service Representative communicates with Planners, Sales, Purchasing and Plant Management as needed. Customer Service Representative prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices Customer Service Representative processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items. Customer Service Representative files any customer paperwork such as shipping documentation or customer orders in a timely fashion. Customer Service Representative communicates quote requests to purchasing, sales, and estimating. Provides last-known order prices and quantities and completes component pricing spreadsheets with the assistance of purchasing. Customer Service Representative forwards quotes from estimating to the customer. Customer Service Representative works with plant management and upper management to help solve production or customer related issues. Performs other duties as assigned. MINIMUM REQUIREMENTS High School Diploma or GED from Accredited Institution of Higher Learning Manufacturing experience strongly preferred Prior customer service preferred. Microsoft Office Suite - basic to above average computer skills including Excel ERP experience preferred Ability to perform basic quantitative skills required, Ability to work with all areas of the business including plant and sales personnel. Professional verbal and written communication Strong customer service advocacy and problem-solving skills EOE/AA/M/F/VET/D

Full-time Description The Patient Service Representative II ensures the patients receive the highlest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff. ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Acts as a resource to patient services staff, providing guidance on more complex issues/concerns. Actively participates in problem solving and identifying improvement opportunities. Welcomes and greets all patients and visitors, in person or over the phone. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.) Collects outstanding patient balances. Obtains referrals and authorizations when required. Scans incoming faxes, consents, reports, and all other patient information into patient chart. Generates batch transmittal reports for each day. Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff. Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner. Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment. Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Ensures proper hand off of responsibilities once their task is completed. Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts. Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions. Consistently demonstrates good use of time and resources. Ensuring that all medical records are accurate and complete. Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for. Performs other position related duties as assigned. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs. Ability to answer multiple incoming telephone calls. Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations. Customer-oriented with ability to remain calm in difficult situations. Ability to work independently and manage multiple deadlines. Ability to comprehend established office routines and policies. Ability to keep financial records and perform mathematical tasks. Knowledge of Medical Terminology. Excellent verbal and written communication skills. Proficient interpersonal relations skills. Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.). Ability to navigate online health insurance portals to verify benefits. Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse. Complies with HR confidentiality standards. Requirements EDUCATION REQUIREMENTS High School Diploma or equivalent required. Some college work preferred. EXPERIENCE REQUIREMENTS Minimum of 2-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred. Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%

Department Florida Medical Practice Plan 2911 Roberts Ave. Tallahassee, FL 32310 Clinical Practices 2390 Phillips Road Tallahassee, FL 32308 Responsibilities Act as first point of contact to patients that walk in or call to schedule an appointment. Schedules patient healthcare appointments for multiple clinics. Utilize facility protocols to determine appropriate placement of patients based on presenting problem. Answer all calls for Florida Medical Practice Plan (FMPP) clinics according to policies and procedures in a timely and professional manner. Screen incoming phone calls, answer routine questions and forward inquiries to appropriate departments. Assist in monitoring the schedule and removing patients from appointments when they do not show within the allotted time slot. Schedule waiting patients in the no show appointment slots according to appointment guidelines. Maintains waitlists as needed. Maintain communication with providers and nursing staff regarding unscheduled patients and patients that appear to need care prior to the first available appointment. Verify patient insurance eligibility status and register patient in Electronic Medical Record (EMR). Provide information and support to patients regarding available healthcare services. Direct patients to appropriate departments/offices to facilitate problem resolution regarding fees, insurance, immunizations, questions for providers, etc. Direct patient to other services such as health promotion services and specialty clinics, as appropriate. Cancels/ reschedules appointments according to facility appointment guidelines. Initiates telephone encounters for triage nurses to return calls to patients regarding questions or concerns. Communicate appropriate information to supervisors and providers as necessary. Check patients in and out in a professional, timely, and hospitable manner while following clinic check-out and cash handling policies. Greet patients ensures insurance, pre-certifications and prior authorizations are correctly entered. Collect copayments, prepayments, bad debt, self-pay balances and other payments at the time of service. Appropriately balances deposits, checks, and credit card systems. Balance and close batches daily (100% accuracy) with appropriate secondary verifier. Demonstrate knowledge of third-party payors, billing, accounts receivable functions and payment codes. Attend and participate in scheduled departmental meetings and other meetings or committees as directed. Attend in-service presentations, training and mandatory education programs. Maintain appointment statistical data and prepare reports as directed by supervisor. Promote an atmosphere of teamwork in accomplishing the mission and goals of FMPP. Exhibit a willingness to float to all areas of need for administrative support including check in, check out, referrals or other administrative area as deemed necessary across FMPP clinics. Maintain confidentiality of all personal health information. Assure that information is maintained, handled, and released in accordance with applicable federal and state statutes and FMPP policies. Qualifications * High school diploma or GED and two years of experience. (Note: post-high school education may substitute for experience at the equivalent rate.) * Valid Florida or Georgia Driver's License or the ability to obtain prior to hire. * Post-job offer, but prior to hire, the following will be required: * Documentation of current PPD (Purified Protein Derivative) test as performed by a qualified physician reporting negative results within the past six months. * Documentation of physical examination completed by a qualified healthcare provider/physician within the past six months. * Within 30 days of hire, you must provide: * Documentation of Tetanus immunization within 10 years. * Documentation of Hepatitis B vaccine or positive antibody titer. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at ********************* If you are a current FSU employee, apply via my FSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Veterans' Preference Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only. IMPORTANT: To claim Veterans' Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date. Click the links for eligibility information and required documentation, or call FSU Human Resources at **************. Considerations This is an USPS (University Support Personnel System) position. This position requires successful completion of a criminal history background check. May be required to float to other FMPP clinics, as needed. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.

Confidential Healthcare Organization is seeking a highly motivated Patient Access Representative - Call Center Agent to join our growing patient services team. This is an exciting opportunity to work in a fast -paced healthcare environment where you'll be the first point of contact for patients and provider teams. Key Responsibilities Answer, document, and route a high volume of inbound patient calls (800+ daily) with accuracy and efficiency. Provide outstanding customer service while gathering and verifying patient information. Ensure calls are routed correctly to over 10 provider teams while maintaining a positive patient experience. Maintain confidentiality and compliance with HIPAA and all organizational policies. Qualifications High School Diploma or equivalent required; Associate's Degree in Medical Terminology, Health Care Management, or related field preferred. Certification Required: MediClear certification (or equivalent healthcare compliance credential) is required Minimum 1 year of customer service experience, preferably in a healthcare call center or patient access setting. Excellent verbal and written communication skills, strong attention to detail, and ability to multitask in a fast -paced environment. Preferred Skills 2+ years of high -volume call center experience within healthcare. Knowledge of medical terminology and insurance verification. Compensation & Benefits Competitive hourly pay based on experience. Comprehensive health, dental, and vision coverage. Paid time off, retirement plan, and career growth opportunities.

Job Description We are seeking a Care Coordinator for the IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Tallahassee, FL, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Tallahassee, FL! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion

The Community Service Board of Middle Georgia is dedicated to providing those we serve with quality innovative behavioral healthcare in a recovery-based environment. CSB of Middle Georgia is recognized as a state leader in comprehensive behavioral healthcare providing integrated cost-effective services. CSB of Middle Georgia is located in Dublin, Georgia, and the agency currently serves residents of Bleckley, Dodge, Johnson, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler, and Wilcox counties in Georgia; and in our Ogeechee Behavioral Health Division, serving residents of Burke, Emanuel, Glascock, Jefferson, Jenkins, and Screven counties in Georgia. We value Quality, Professionalism, Person-Centered, Recovery, Teamwork, Improvement, Accountability, Management of Practicing Information, Wellness, and Financial Stability. LOCATION: Thomas County (Valdosta/Thomasville, GA) - Please note that travel over multiple counties is required! The Community Service Board of Middle Georgia's HOPE IC3 department is seeking a qualified individual to serve as a Care Coordinator for the Intensive Customized Care Coordination (IC3) Program! Our Care Coordinators serve youth and families in need of customized, coordinated care to discover the underlying needs of the family by building upon the strengths of the family and their support. The Care Coordinator will also be responsible for engaging with assigned families and their formal and informal support to determine all needs and strengths. Care Coordinators use learned knowledge to create a team to produce innovative strategies to address the identified underlying needs of the individuals served. The Care Coordinator will work with all involved to ensure this team moves in the same direction, everyone stays informed and monitors needs and progress. Responsibilities of the Care Coordinator: Builds effective relationships with individuals of diverse cultural beliefs, lifestyles and backgrounds Maintain a caseload of 10 families at any given time, ensuring they receive the proper care and attention needed that coincides with their treatment plan Develops and delivers case presentations to parents, families and upper management, to ensure that all remain up to date regarding the care of the individual served Analyzes complex information, defining and resolving problems as they appear Partners with family service providers with lived experiences to assist with the care of individuals served Effectively communicate a family's story by understanding and relaying their hope for the future Here are some of the things we require: High School Diploma/GED Equivalent (All Bachelor level and unlicensed care coordinators must be supervised by a licensed mental health professional.) Minimum of two (2) years clinical intervention experience in serving youth with SED or emerging adults with a history of mental health Valid Georgia Driver's License Effective verbal and written communication skills Strong interpersonal skills and the ability to work effectively with diverse communities Ability to work independently and in collaboration with others Experience with Microsoft 365 Office Products Ability to organize, prioritize and meet deadlines accordingly Here's what would put you over the top: Bachelor's Degree in a related field (Social Work, Psychology, Human Services, Etc.) Previous experience with Direct Care Coordination Benefits of Working with CSB of Middle GA: As a member of our team, you will enjoy our total rewards package to help secure your financial future and preserve your health and well-being, including: Medical, Dental & Vision Plan Options! Generous Paid-Time Off Policy with Flexibility Companywide! 401(k) Plan with Company Match! Short- & Long-Term Disability Plans! Access to our Employee Assistance Program (EAP)! Paid Training Time! Opportunities for Career Growth & Advancement! & So Much More! At this time, CSB of Middle Georgia will not sponsor a new applicant for employment authorization for this position. ** Final pay rate will be dependent on a combination of qualifications such as experience and education. ** 40 Hour Work Week, Flexible Schedule Monday - Friday with occasional weekends as needed. Hours may vary depending on the served individuals' needs.

Job Description Job Title: Patient Care Representative I (Primary Care) Hours per week: 40 F/T or P/T status: Full-time Schedule/Hours: M-F, 8:00 am - 5:00 pm. Serves as initial contact with Capital Health Plan (CHP) members seeking medical care. Answers phones and enters information into the Electronic Health Record (EHR) required for scheduling and management of health issues. Maintains appointment schedules, collects fees, manages medical records, enrolls patients in electronic messaging like the Patient Portal, manages messages, assists with patient flow through the department, and performs clerical and administrative support services. Minimum Qualifications: High school diploma or general education degree (GED). Must occasionally lift and/or move up to 10 pounds. Preference will be given to candidates with prior medical office experience and a working knowledge of medical terminology. Microsoft Windows experience helpful. *Based upon the company's needs, work location may be reassigned to Centerville or Governors' Square location at any time. Job Posted by ApplicantPro

Job Description ESSENTIAL FUNCTIONS · Assist physician(s) with patient exams. · Prepare work area, exam rooms, and equipment. · Escort patients to rooms, take and record vital signs, document personal information such as allergies and medications within patient medical record. · Perform daily organizational tasks as defined in the clinic such as locating all x-rays and MRI reports. · Assist physician(s) with paperwork for patient care. · Help maintain patient flow and workflow. · Work collaboratively as a team member to provide high quality treatment and efficient service to patients. · Maintain patient confidentiality. · Assist physician to ensure patient has prescriptions called into pharmacy and completed in the medical record. · Check and answer voice mail messages; including appropriate documentation and management of patient phone messages and all pertinent follow-up to include but not limited to coordination of patients appointments, diagnostic testing, surgery scheduling, prescription refills and general medical inquiries (within individuals scope of practice according to their credentials) · Explain and demonstrate, under the direction of physician, various prevention techniques to reduce incident of injury. · Explain and demonstrate under the direction of physician, proper treatment, rehabilitation and reconditioning protocols for patient home exercises. · Perform patient clinical histories; to include subjective, objective, and assessment techniques under the direction of physician. · Perform organization and administration responsibilities, to include record keeping of performed clinical histories by dictating clinical information obtained. · Apply casts, splints, dressings, and DME products, as directed. · Remove splints, dressings, casts, sutures, and staples as directed. · Clean examination rooms and equipment after examinations. · Sterilize or coordinate the sterilization of all instruments. · Ensure adequate stock of instruments and supplies and order, as needed. · ATC's will provide assistance and coverage, as needed, by attending sporting events and home games to provide first aid or assist in treatment of injuries. · Required to follow and abide by all established policies and procedures set forth by TOC. · Perform other responsibilities associated with this position as deemed appropriate GENERAL COMPENTENCIES DESIRED · Ability to set priorities, identify and resolve problems effectively and efficiently. · Strong interpersonal skills. · Excellent communication and organizational skills for managing workflow, follow-up on patient care, and anticipating the needs of the patients and physicians. · Demonstrate reliability and maintain confidentiality. · Ability to deal with people who are injured. · Flexible to work with any physician or other allied health provider. · PC skills required. PHYSICAL DEMANDS Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Involves standing and walking. Occasionally lift and carries items weighing up to 35 pounds. Requires normal visual acuity. Requires working under stressful conditions or working irregular hours. Requires exposure to communicable diseases or bodily fluids. CREDENTIALS DESIRED Credentials determine an individual's Scope of Practice and influence tasks designated to clinical support personnel. · Certified - Medical Assistant Orthopaedic Solutions Management is a Drug Free Workplace We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Cleaver Brooks is looking for a Customer Service Representative to join our team in Thomasville, GA. The Customer Service Representative is responsible for upholding prompt, accurate, and timely attention to customer issues that occur within the normal business environment of Cleaver Brooks. The position holder will assist internal and external customers with offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and related queries. Job Location: Thomasville, GA Schedule: 8am - 5pm, Monday - Friday Basic Function: The Customer Care Representative is an interactive customer solution specialist, focused on problem and conflict resolution. The position holder will be the customer-facing representative for Cleaver-Brooks and the Cleaver-Brooks family of products. offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and other related queries. The candidate must be driven by a passion to help others with problems. An outstanding communicator who can speak with a customer and through inquiries can develop an understanding of the issue, determine an action path to resolve the concern. The candidate will exercise issue ownership, which will be the single point contact for any customer inquiry. From the initial call to final resolution the specialist will coordinate resources and skillsets to resolve the customer's inquiry, once resolved document and elevate the issue to Quality for root cause evaluation and process review. Essential Duties: Responds to customer inquiries via phone, email, and other communication channels. Provide insight to customers in reference to orders, quotes, ship dates, service, general technical support, and other topics related to customer inquiries. Act as a liaison between customers, field sales staff and the internal Cleaver-Brooks staff. Direct and/or route customers to the appropriate internal resources as required. Build and maintain strong customer relationships. Maintain adequate records of customer inquiries, returns, complaints, and errors to ensure proper follow-up can be conducted. Foster good professional working relationships with all functional teams within Cleaver- Brooks and its operating facilities. Represent the core ideals and values of Cleaver-Brooks within all customer and field interactions. Apply intellect, creativity, adaptability, judgment, and management skills to achieve required results. Ensure duties and company projects are accomplished in an efficient and cost-effective manner. Support peers and management with internal and external projects. Adhere to company policies. Other duties as assigned. Communicate with other departments on new products and improvements. Participates in training (formal and informal) to maintain current knowledge of products and service procedures. Qualifications: Proven Interpersonal and communication skills. Strong organizational skills through demonstrated ability to multi-task and manage time with good attention to detail. Demonstrates safety, quality, customer satisfaction and continuous improvement characteristics. With familiarity in ISO9000/9001. Results-orientation and proven ability to deliver on commitments with minimal supervision. Ability to work with multi-disciplined teams in a dynamic, fast-paced environment. Other Duties: As assigned by supervisor. Internal Contacts: Occasional contacts requiring the obtaining or giving of information. External Contacts: Contacts required as a regular part of daily duties involving work of non-controversial nature. Physical Skill and Effort: Work requires a few simple, but rapid, hand operations. Work requires simple, easy muscular movements. Working Conditions and Hazards: Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. Benefits of Being a Cleaver-Brooks Employee: Competitive salary Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability Cash matching 401(k) plan Employee assistance program (EAP) Pet insurance Employee discount program Tuition assistance Paid time off and 11 paid holidays Who is Cleaver-Brooks: Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper. By applying for this job and providing your mobile number, you consent to receive an initial text message from a Cleaver Brooks Talent Team member. You will have the option to opt out upon receiving the message. Messages may include updates on your application, scheduling initial screenings or interviews, and similar communications. Standard message and data rates may apply, and message frequency may vary. Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you with more details!

The Scheduler will maintain close working relationships with the Project Team to ensure that they meet or exceed Project Controls standards. This hands-on role will give you the opportunity to directly interface with the estimating, design, and construction teams to ensure the accurate life cycle of quantity, cost, and schedule management from original estimate through project completion. Responsibilities Prepares Critical Path Method (CPM) scenarios for management consideration and incorporates final approach into a complete CPM schedule Accumulate and access historical and forecast data for use in maintaining realistic future planning and forecasting. Develop an understanding of project scopes and contracts. Communicates with Owner to assure customer satisfaction or implements corrective action when needed Provide scheduling analysis for delays and impacts to identify and mitigate project risk. Ensures that project teams are aware of and properly responds to risks relative to schedule and delay Provides oversight and notifications to management of any concerns regarding contract notice, delay, and proper documentation of project schedules Participates in project pursuits and prepares fee proposals, RFP responses, presentation content, etc. Accurately documents schedule basis in narrative identifying critical assumptions for internal use, GMP's and Owner documentation Conducts monthly schedule project audits Develops or assists in training Project Managers and Superintendents on how to schedule and use scheduling software to manage work in the field Supports a positive and inclusive work environment Qualifications EXPERIENCE/EDUCATION Bachelor's degree in Construction, Engineering, Architecture, or related field 3-8 years relevant experience Or equivalent combination of education and experience Understanding of Earned Value Management System Self Sufficient in Document Control and Office software such as Bluebeam, Procore, Microsoft Office Self Sufficient in scheduling software's, including but not limited to Primavera 6, or MSP Compensation: In addition to base pay, eligible for discretionary bonus based on company and individual performance. Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements: [Medical Insurance] [Dental Insurance] [Vision Insurance] [Health Savings Account] [Healthcare Flexible Spending Account] [Dependent Care Flexible Spending Account] [401(k) retirement plan with employer match] [Life & AD&D Insurance] [Long-term Disability Insurance] [Short-term Disability Insurance] [Critical Illness Insurance] [Accident Insurance] [Hospital Indemnity Insurance] [Home & Auto Insurance] [Family Support] [Pre-tax Paid Parking/Public Transportation] [Paid time off: 2 Weeks for Non-Exempt and Three Weeks for Exempt] [Time Away Benefits] [8 Paid Holidays] [Group Legal] [Employee Stock Purchase Plan] [Identity Theft Protection] [Group Legal] [Pet Insurance] [Employee Assistance Program] Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. EEO Statement: The STO Building Group family of companies-Structure Tone, Structure Tone Southwest, Pavarini Construction Co., Pavarini McGovern, LF Driscoll, Govan Brown, Ajax Building Company, BCCI Construction, Layton Construction, Abbott Construction, and RC Andersen-includes over 4,000 employees located in offices throughout the US, Canada, UK, and Ireland. We provide a complete range of construction services, from site selection analysis, design constructability review and aesthetic enhancements to interior fit-outs, new building construction, and building infrastructure upgrades and modernization. Learn more about how we partner with our clients to imagine, execute, and realize their vision at stobuildinggroup.com . We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics .

The Scheduler will maintain close working relationships with the Project Team to ensure that they meet or exceed Project Controls standards. This hands-on role will give you the opportunity to directly interface with the estimating, design, and construction teams to ensure the accurate life cycle of quantity, cost, and schedule management from original estimate through project completion. Responsibilities Prepares Critical Path Method (CPM) scenarios for management consideration and incorporates final approach into a complete CPM schedule Accumulate and access historical and forecast data for use in maintaining realistic future planning and forecasting. Develop an understanding of project scopes and contracts. Communicates with Owner to assure customer satisfaction or implements corrective action when needed Provide scheduling analysis for delays and impacts to identify and mitigate project risk. Ensures that project teams are aware of and properly responds to risks relative to schedule and delay Provides oversight and notifications to management of any concerns regarding contract notice, delay, and proper documentation of project schedules Participates in project pursuits and prepares fee proposals, RFP responses, presentation content, etc. Accurately documents schedule basis in narrative identifying critical assumptions for internal use, GMP's and Owner documentation Conducts monthly schedule project audits Develops or assists in training Project Managers and Superintendents on how to schedule and use scheduling software to manage work in the field Supports a positive and inclusive work environment Qualifications EXPERIENCE/EDUCATION Bachelor's degree in Construction, Engineering, Architecture, or related field 3-8 years relevant experience Or equivalent combination of education and experience Understanding of Earned Value Management System Self Sufficient in Document Control and Office software such as Bluebeam, Procore, Microsoft Office Self Sufficient in scheduling software's, including but not limited to Primavera 6, or MSP Compensation: In addition to base pay, eligible for discretionary bonus based on company and individual performance. Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements: [Medical Insurance] [Dental Insurance] [Vision Insurance] [Health Savings Account] [Healthcare Flexible Spending Account] [Dependent Care Flexible Spending Account] [401(k) retirement plan with employer match] [Life & AD&D Insurance] [Long-term Disability Insurance] [Short-term Disability Insurance] [Critical Illness Insurance] [Accident Insurance] [Hospital Indemnity Insurance] [Home & Auto Insurance] [Family Support] [Pre-tax Paid Parking/Public Transportation] [Paid time off: 2 Weeks for Non-Exempt and Three Weeks for Exempt] [Time Away Benefits] [8 Paid Holidays] [Group Legal] [Employee Stock Purchase Plan] [Identity Theft Protection] [Group Legal] [Pet Insurance] [Employee Assistance Program] Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. EEO Statement: The STO Building Group family of companies-Structure Tone, Structure Tone Southwest, Pavarini Construction Co., Pavarini McGovern, LF Driscoll, Govan Brown, Ajax Building Company, BCCI Construction, Layton Construction, Abbott Construction, and RC Andersen-includes over 4,000 employees located in offices throughout the US, Canada, UK, and Ireland. We provide a complete range of construction services, from site selection analysis, design constructability review and aesthetic enhancements to interior fit-outs, new building construction, and building infrastructure upgrades and modernization. Learn more about how we partner with our clients to imagine, execute, and realize their vision at stobuildinggroup.com. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. What We Do: We build. From workplaces and hospitals to hotels and cultural centers. We build the amazing places that define communities. Our services span the full lifecycle of construction-starting with site evaluations and preconstruction through to commissioning, close-out, and beyond. The STO Building Group family of companies-Structure Tone, Structure Tone Southwest, Pavarini Construction Co., Pavarini McGovern, LF Driscoll, Govan Brown, Ajax Building Company, BCCI Construction, Layton Construction, Abbott Construction, and RC Andersen-includes over 4,000 employees located in offices throughout the US, Canada, UK, and Ireland. We provide a complete range of construction services, from site selection analysis, design constructability review and aesthetic enhancements to interior fit-outs, new building construction, and building infrastructure upgrades and modernization. Learn more about how we partner with our clients to imagine, execute, and realize their vision at stobuildinggroup.com.

Job DescriptionCustomer Service Representative Thomasville, Georgia ESSENTIAL FUNCTIONS: Includes, but may not be limited to the following Customer Service Representative establishes relationship with customers by communicating and resolving issues. Customer Service Rep is responsible for order entry and/or maintenance for assigned accounts in ERP system (PLEX) Customer Service Representative reviews plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer. Customer Service Representative communicates order confirmations, changes and cancellations to both customers and internal CMI/CMINT team members. Customer Service Representative informs sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary. Customer Service Representative reviews orders after shipment for billing accuracy and any quantity item errors. Customer Service Representative manages the issuing of credits, return authorizations and pallet returns. Customer Service Representative reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan. Customer Service Representative communicates customer complaints to Operations, Planning, Quality Control, and Upper Management. Customer Service Representative ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary. Customer Service Representative communicates with Planners, Sales, Purchasing and Plant Management as needed. Customer Service Representative prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices Customer Service Representative processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items. Customer Service Representative files any customer paperwork such as shipping documentation or customer orders in a timely fashion. Customer Service Representative communicates quote requests to purchasing, sales, and estimating. Provides last-known order prices and quantities and completes component pricing spreadsheets with the assistance of purchasing. Customer Service Representative forwards quotes from estimating to the customer. Customer Service Representative works with plant management and upper management to help solve production or customer related issues. Performs other duties as assigned. MINIMUM REQUIREMENTS High School Diploma or GED from Accredited Institution of Higher Learning Manufacturing experience strongly preferred Prior customer service preferred. Microsoft Office Suite - basic to above average computer skills including Excel ERP experience preferred Ability to perform basic quantitative skills required, Ability to work with all areas of the business including plant and sales personnel. Professional verbal and written communication Strong customer service advocacy and problem-solving skills EOE/AA/M/F/VET/D Powered by JazzHR VoY8ILQ75O

Job DescriptionDescription: The Patient Service Representative II ensures the patients receive the highlest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff. ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Acts as a resource to patient services staff, providing guidance on more complex issues/concerns. Actively participates in problem solving and identifying improvement opportunities. Welcomes and greets all patients and visitors, in person or over the phone. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.) Collects outstanding patient balances. Obtains referrals and authorizations when required. Scans incoming faxes, consents, reports, and all other patient information into patient chart. Generates batch transmittal reports for each day. Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff. Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner. Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment. Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Ensures proper hand off of responsibilities once their task is completed. Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts. Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions. Consistently demonstrates good use of time and resources. Ensuring that all medical records are accurate and complete. Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for. Performs other position related duties as assigned. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs. Ability to answer multiple incoming telephone calls. Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations. Customer-oriented with ability to remain calm in difficult situations. Ability to work independently and manage multiple deadlines. Ability to comprehend established office routines and policies. Ability to keep financial records and perform mathematical tasks. Knowledge of Medical Terminology. Excellent verbal and written communication skills. Proficient interpersonal relations skills. Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.). Ability to navigate online health insurance portals to verify benefits. Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse. Complies with HR confidentiality standards. Requirements: EDUCATION REQUIREMENTS High School Diploma or equivalent required. Some college work preferred. EXPERIENCE REQUIREMENTS Minimum of 2-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred. Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%

Department College of Nursing Responsibilities The Standardized Patient Specialist manages the setup, operation, and maintenance of high-fidelity simulators, audiovisual systems, and related medical equipment to support clinical education. Provides support for all aspects of the Standardized Patient (SP) Program, including recruitment, training, scheduling, and operational logistics, while serving as a liaison for troubleshooting and assisting with case development. Leads the technical implementation and daily operations of the Simulation Center, ensuring the facility is maintained at optimal readiness. Operates, maintains, and troubleshoots high-fidelity patient simulators, manikins, task trainers, medical equipment, and audiovisual recording/playback systems. Collaborates with faculty and the Simulation Director to design, test, and deliver realistic patient care scenarios that align with learning objectives. Conducts routine preventive maintenance and software updates on simulation equipment and ensures operational continuity through timely repairs. Assists with simulation center accreditation and reporting by maintaining accurate documentation of simulations, inventory, and technical processes. Supports inventory control, procurement, and lifecycle management of simulation equipment and consumables. May role-play as part of simulation scenarios as needed. Supports the design and delivery of SP-based learning experiences by coordinating recruitment, onboarding, and training of standardized patients. Works with faculty to develop SP case materials and ensures accurate portrayal through actor coaching and competency evaluation. Oversees scheduling and communication with SPs, tracks program expenses, and maintains databases related to SP usage and performance. Coordinates SP sessions by managing logistics, space setup, and integration of simulation technologies (e.g., AV systems and recording software). Serves as a primary liaison for troubleshooting technical and procedural issues during SP events. Participates as a standardized patient if necessary. Develops and delivers simulation technology training sessions to faculty, staff, and students. Provides demonstrations to stakeholders, funders, and visitors to highlight the simulation center's capabilities. Ensures all users are proficient in the operation of high-fidelity simulators, computer-based scenario interfaces, and AV capture systems. Continually updates skills by attending vendor training, workshops, and technical conferences to stay current with evolving simulation technologies. Documents and updates standard operating procedures and training materials for equipment use. Performs additional responsibilities as assigned by the Simulation Program Director and/or Dean, including participating in strategic planning, research, grant activities, or support for special events involving simulation technologies. Qualifications Bachelor's degree in Computer Science, MIS, or other appropriate degree and four years of experience; or a high school diploma/equivalent and experience equal to eight years. (Note: appropriate post-high school education can substitute for experience at the equivalent rate.) University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at ********************* If you are a current FSU employee, apply via my FSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check. This position is being readvertised as Open Until Filled. Previous applicants need not reapply. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.

A confidential multi -provider healthcare practice is seeking a friendly, detail -oriented Medical Receptionist to be the welcoming face of our front office. This is a great opportunity to join a professional medical team and provide exceptional service to patients in a busy clinical environment. Key Responsibilities Greet and check in patients with professionalism, empathy, and a positive attitude. Schedule, confirm, and manage appointments across multiple providers using an electronic medical records (EMR) system. Verify insurance coverage, collect co -pays, and assist with basic billing inquiries. Handle high call volume efficiently, addressing inquiries or routing calls appropriately. Accurately complete and enter patient forms and maintain organized records. Keep the front desk and waiting area clean, inviting, and compliant with infection -control standards. Collaborate with clinical staff to support smooth daily patient flow and provider needs. Uphold HIPAA standards and maintain patient confidentiality at all times. Qualifications High school diploma or equivalent required; additional coursework in medical administration or medical terminology preferred. Certification Required: MediClear certification (or equivalent healthcare compliance credential) is required Previous experience in a healthcare front office strongly preferred. Strong communication, organization, and multitasking skills in a fast -paced environment. Dependable, punctual, and committed to providing excellent patient service. Must pass a background check and drug screening. Compensation & Benefits Competitive hourly rate depending on experience. Comprehensive health, dental, and vision insurance options. Paid time off, retirement plan, and opportunities for career advancement.

**About Navista** We believe in the power of community oncology to support patients through their cancer journeys. As an oncology practice alliance comprised of more than 100 providers across 50 sites, Navista provides the support community practices need to fuel their growth-while maintaining their independence. **_What Revenue Cycle Management (RCM) contributes to Cardinal Health_** Practice Operations Management oversees the business and administrative operations of a medical practice. Revenue Cycle Management manages a team focused on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient's account balance is zero. **Job Purpose:** The Coordinator, Revenue Cycle Management, Patient Refunds analyzes data to determine whether a refund is warranted, based on contractual agreements and payments received, and administers refunds accordingly. The Credit/Refund Specialist will be responsible for the expedient and accurate refund processing of patient and insurance over payments. Essential Functions: + Review EOBs and ensure allowances, adjustments, unallocated payments, and overpayments are posted correctly. + Review refund requests submitted by the billing team for accuracy, before sending to the accounting department for processing. + Review and resolve accounts with credit balances/request refunds and/or adjustments as necessary. + Generate reports to identify outstanding credit balances and prepare overpayment packages as necessary. + Initiate and work up refund requests for overpayments. + Process refunds and credit balances to patients or payers. + Identify account problems, patterns, and trends. + Assist with additional payment-related functions as necessary. + Assist and respond to reports in a professional manner. + Comply with state/federal regulations and adhere to HIPAA and PHI guidelines. + Identify patient accounts with credit balances to determine whether or not a refund is due to the patient and/or insurance company. + Communicate refund status with patients/insurance companies. + Maintains refund tracking spreadsheet for all refund requests. + Follow up on requests submitted to ensure payment has been received. + Post adjustment and or payment corrections to patient accounts in billing software. + Perform other duties as assigned to meet business needs. Qualifications + 2 or more years' experience working with medical refunds preferred. + High School Diploma or equivalent degree preferred. + Associate's degree preferred. + Previous healthcare billing and/or payment posting experience required. + Basic computer knowledge (Windows, MS Word, MS Excel, Internet). + Understanding of Electronic Response Admittances (ERAs) and Explanation of Benefits (EOBs) preferred. + Strong Attention to detail. + Ability to interact effectively and professionally with individuals at all levels; both internal and external. + Must be able to work as part of a team. + Knowledge of medical terminology preferred. + Knowledge of health insurance preferred. + Familiarity with Chemotherapy and Radiation Billing preferred. **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks. + Works on routine assignments that require basic problem resolution. + Refers to policies and past practices for guidance. + Receives general directions on standard work; receives detailed instruction on new assignments. + Consults with supervisors or senior peers on complex and unusual problems. **Anticipated hourly range:** $15.70 - $24.75 Hourly USD **Application window anticipated to close: 2/6/2026** *if interested in opportunity, please submit application as soon as possible. **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Cleaver Brooks is looking for a Customer Service Representative to join our team in Thomasville, GA. The Customer Service Representative is responsible for upholding prompt, accurate, and timely attention to customer issues that occur within the normal business environment of Cleaver Brooks. The position holder will assist internal and external customers with offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and related queries. Job Location: Thomasville, GA Schedule: 8am - 5pm, Monday - Friday Basic Function: The Customer Care Representative is an interactive customer solution specialist, focused on problem and conflict resolution. The position holder will be the customer-facing representative for Cleaver-Brooks and the Cleaver-Brooks family of products. offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and other related queries. The candidate must be driven by a passion to help others with problems. An outstanding communicator who can speak with a customer and through inquiries can develop an understanding of the issue, determine an action path to resolve the concern. The candidate will exercise issue ownership, which will be the single point contact for any customer inquiry. From the initial call to final resolution the specialist will coordinate resources and skillsets to resolve the customer's inquiry, once resolved document and elevate the issue to Quality for root cause evaluation and process review. Essential Duties: * Responds to customer inquiries via phone, email, and other communication channels. * Provide insight to customers in reference to orders, quotes, ship dates, service, general technical support, and other topics related to customer inquiries. * Act as a liaison between customers, field sales staff and the internal Cleaver-Brooks staff. * Direct and/or route customers to the appropriate internal resources as required. * Build and maintain strong customer relationships. * Maintain adequate records of customer inquiries, returns, complaints, and errors to ensure proper follow-up can be conducted. * Foster good professional working relationships with all functional teams within Cleaver- Brooks and its operating facilities. * Represent the core ideals and values of Cleaver-Brooks within all customer and field interactions. * Apply intellect, creativity, adaptability, judgment, and management skills to achieve required results. * Ensure duties and company projects are accomplished in an efficient and cost-effective manner. * Support peers and management with internal and external projects. * Adhere to company policies. * Other duties as assigned. * Communicate with other departments on new products and improvements. * Participates in training (formal and informal) to maintain current knowledge of products and service procedures. Qualifications: * Proven Interpersonal and communication skills. * Strong organizational skills through demonstrated ability to multi-task and manage time with good attention to detail. * Demonstrates safety, quality, customer satisfaction and continuous improvement characteristics. With familiarity in ISO9000/9001. * Results-orientation and proven ability to deliver on commitments with minimal supervision. * Ability to work with multi-disciplined teams in a dynamic, fast-paced environment. * Other Duties: As assigned by supervisor. Internal Contacts: Occasional contacts requiring the obtaining or giving of information. External Contacts: Contacts required as a regular part of daily duties involving work of non-controversial nature. Physical Skill and Effort: Work requires a few simple, but rapid, hand operations. Work requires simple, easy muscular movements. Working Conditions and Hazards: Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. Benefits of Being a Cleaver-Brooks Employee: * Competitive salary * Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability * Cash matching 401(k) plan * Employee assistance program (EAP) * Pet insurance * Employee discount program * Tuition assistance * Paid time off and 11 paid holidays Who is Cleaver-Brooks: Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper. By applying for this job and providing your mobile number, you consent to receive an initial text message from a Cleaver Brooks Talent Team member. You will have the option to opt out upon receiving the message. Messages may include updates on your application, scheduling initial screenings or interviews, and similar communications. Standard message and data rates may apply, and message frequency may vary. Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you with more details!