Patient service representative jobs in Tamarac, FL - 2,806 jobs

Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it. We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect. If you share these beliefs and want to join us to make a difference, please take some time to read the post below. REESPONSIBILITIES: The Patient Experience Representative is responsible for providing support through our patient-centered approach to deliver integrated information and customer service while providing administrative and clerical support to the specific assigned department. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Essential Functions: Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries to the proper party. Performs general administrative duties as required: preparing letters, memoranda and reports answering telephone, preparing incident reports, photocopying, etc. Works with the treatment team, facilitating interaction and communication between team members for the overall benefit of the person served. Monitor scheduled appointments by calling the client in advance - Optimizes client' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Utilizes automated (or if unavailable, manually) computer software to schedule appointments, take messages for physician visits and services, and effectively communicates such information to the appropriate party per established protocols or rules of client. Assist the physician or registered nurse in each assign clinic by organizing the schedule, preparing forms, calling clients, etc. Education and/ or Experience: High School Degree required / 1 to 2 years of Physician Practice Front Office and Medical Billing, or Hospital Registration or related experience preferred. Ability to work on word processing/internet software is needed for this position. Bilingual : English / Spanish Job Type: Full-time Benefits: Dental insurance Health insurance Life insurance Vision insurance Work Location: In person

Title: Bilingual Patient Access Center Representative Compensation: $15 - $16 Interview process: One onsite interview Hours: Monday-Friday @ 9:00AM-2:30PM / 27.5 Hours Must haves 6 months-3+ years of call center experience Bilingual in English and Spanish Interested and able to work in a 100% phone support role Technically savvy and quick to pick up computer operations (email, phone systems, documentation platforms) Able to commit to the schedule - Monday-Friday @ 9:00AM-2:30PM / 27.5 Hours Able to pass a background check including misdemeanors and felonies Able to pass a drug screen including marijuana Plusses Previous healthcare experience Experience with Epic EMR Exposure/knowledge of Talkdesk contact center platform Day-to-Day: Insight Global is seeking 20 Patient Access Center Representatives to join a healthcare system in Miramar, Florida. This Patient Access Center is responsible for answering calls for 50+ offices that are part or affiliated with the hospital system. The hospital system is migrating an additional 50 offices to their phone system and their team is urgently hiring. The PAC Representatives are responsible for answering all phone calls for the offices including patient appointments, prescription refills, rescheduling an appointment, following up on results, etc. The PAC will document these phone calls within the Talk desk system, complete the request or escalate the call if deemed necessary. The PAC team typically receives 100,000 phone calls per month and an average of 150-200+ calls per week for each Representative to handle. The ideal candidate will have prior customer service or call center experience working within a 100% phone support role and is technically savvy or able to learn computer systems quickly. The PAC team works on site everyday within one of the hospital's corporate offices. Compensation $15 to $16 Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

A growing manufacturing organization is seeking a proactive and detail-oriented Customer Service Representative (CSR) to support a rapidly expanding customer base and internal sales operations. This role plays a key part in the order-to-shipment lifecycle, serving as a central point of contact for customers while ensuring accuracy, efficiency, and exceptional service throughout the order management process. The ideal candidate is highly organized, customer-focused, and experienced in managing orders within an ERP-driven environment. Key Responsibilities Enter and process customer purchase orders accurately within the ERP system Manage order flow from initial entry through shipment and delivery Communicate proactively with customers regarding order status, timelines, and changes Serve as the primary point of contact for customer inquiries, issue resolution, and follow-up Coordinate closely with Sales, Operations, Production, and Logistics teams Monitor backorders, inventory availability, and shipment schedules Maintain accurate and up-to-date customer and order documentation Support credit review and approval processes as needed Required Qualifications 3+ years of customer service, order management, or sales support experience Strong written and verbal communication skills Experience working with ERP systems (preferred) High level of accuracy in data entry and order processing Proficiency in Microsoft Office (Excel, Outlook, Word) Preferred Qualifications Experience in manufacturing, electrical products, construction materials, or industrial environments Bilingual (English/Spanish) is a plus Core Competencies Customer communication and relationship management Problem-solving and issue resolution Time management and prioritization Team collaboration across departments What's Great About Working Here Stable, Growing Organization: Be part of a company experiencing consistent growth and operational expansion Cross-Functional Exposure: Work closely with sales, production, operations, and logistics teams Process-Driven Environment: Structured systems and clear workflows support accuracy and success Customer-Focused Culture: High service standards with a strong emphasis on reliability and responsiveness Long-Term Career Potential: Opportunities to grow within customer service, operations, or sales support functions Team-Oriented Workplace: Collaborative environment where attention to detail and accountability are valued

FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Hours:Tuesday -Saturday 8:30 am to 5:00 pm. Must be open. Bilingual English and Spanish required. Due to the nature of this position and healthcare setting, up to date immunizations are required. We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. AtFirstsourceSolutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives. Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process. AtFirstsourceSolutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options. OurFirstsourceSolutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients. Join our team and make a difference! The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: * Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. * Screen those patients that are referred to Firstsourcefor State, County and/or Federal eligibility assistance programs. * Initiate the application process bedside when possible. * Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. * Introduces the patients to Firstsourceservices and informs them that we will be contacting them on a regular basis about their progress. * Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. * Records all patient information on the designated in-house screening sheet. * Document the results of the screening in the onsite tracking tool and hospital computer system. * Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. * Reviews system for available information for each outpatient account identified as self-pay. * Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. * Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. * Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. * Other Duties as assigned or required by client contract Additional Duties and Responsibilities: * Maintain a positive working relationship with the hospital staff of all levels and departments. * Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) * Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). * Keep an accurate log of accounts referred each day. * Meet specified goals and objectives as assigned by management on a regular basis. * Maintain confidentiality of account information at all times. * Maintain a neat and orderly workstation. * Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. * Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: * High School Diploma or equivalent required. * 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. * Previous customer service experience preferred. * Must have basic computer skills. Working Conditions: * Must be able to walk, sit, and stand for extended periods of time. * Dress code and other policies may be different at each healthcare facility. * Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. **Specific duties include, but are not limited to:** + Greets and assists patients, customers and visitors in person and over the phone. + Will perform patient registration in various systems. + Answers all phone calls in a professional and courteous manner. + May collect monies for time-of-service patient responsibility. + May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: + May perform preliminary screening of patients prior to procedures, which may include medical history. + May transport patient to/from the exam room. + May assist in patient transfer on/off the exam table. + May transport patient to/from the exam room. + May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation + In the mobile setting, may assist in preparing the unit for transport. + Will maintain a clean and organized work area. + May order supplies and ensure the work area is properly stocked. Documentation + Will ensure accuracy of patient records. + May schedule patient appointments and obtain insurance verification and/or authorization. + May prepare medical records for physicians, patients and customers. + Ensures accurate documentation of patient visits in various electronic + systems and on written documents. + May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer. + Performs all duties within HIPAA regulations. + Other duties as assigned. **Position Requirements:** + High School Diploma or equivalent experience required. + For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire. + For Fixed Radiology, CPR Certification is a plus. + As applicable, valid state driver's license required. + Ability to work at several locations required. + Strong customer service skills. + Organizational and multi-tasking skills. + Basic knowledge of computer applications and programs. + Local travel may be required to support multiple sites. + The COVID-19 vaccination is/may be a condition of employment. + All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment. **Preferred** + Six months customer service or related experience and/or training. + Knowledge of medical terminology is a plus. + Bilingual in Spanish is a plus. **Physical Requirements:** The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel. More than 50% of the time: + Sit, stand, walk. + Repetitive movement of hands, arms and legs. + See, speak and hear to be able to communicate with patients. Less than 50% of the time: + Stoop, kneel or crawl. + Climb and balance. + Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). **Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.** Medical Assistant, Front Office Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment

About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss! Key Responsibilities: Creating and managing case files using proprietary case management systems. Reviewing CT scans to ensure compliance with Mako Surgical protocol. Segmenting CT scans into 3D anatomical bone models using specialized medical imaging software Creating pre-operative surgical plans for robot-assisted total hip and knee replacements. Reviewing anatomical segmentation and surgical plans for accuracy, including landmark identification, implant sizing, and positioning. Uploading completed surgical plans to field-based representatives. Documenting all activities in accordance with department procedures and standards. Following standardized work instructions to ensure consistency and compliance. Supporting customer satisfaction by communicating clearly and providing timely updates to relevant teams. Collaborating with cross-functional teams to meet maintenance and pre-operative planning goals. Qualifications: High School Diploma or equivalent required. Minimum of 2 years of related work experience or equivalent education (Associate's degree or higher). Minimum of 3 years' experience in a healthcare, imaging, or technical production setting. Strong attention to detail with a focus on accuracy and repeatability. Ability to handle multiple tasks in a high-volume, fast-paced environment. Customer service orientation and effective communication skills. Proficiency in Microsoft Office Suite Experience with Salesforce or Materialize MIMICS Knowledge of Adobe Photoshop Radiology certifications or experience in CT, X-ray, or MRI Certification in Nursing or a related medical field Completion of a college-level anatomy course Familiarity with digital image processing or medical imaging platforms NO C2C CANDIDATES Interested Candidates please apply on our website at https://jobs.jblresources.com. For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be. **JBL is an Equal Opportunity Employer and E-Verify Company

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Patient Service Representative to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Service Representative, you will be responsible for executing the day-to-day activities of patient-facing service ensuring quality assurance and customer service satisfaction while facilitating and coordinating communication between patients, family members and staff. This role provides optimal patient-centered services supporting the imaging center front office, medical records, technologists with patients through a rotation through front desk, medical records and technologist assistant roles. This is a full-time position working Monday-Friday, 5:30am- 2:00pm. Essential Duties and Responsibilities: (60%) Front Desk Serve as initial point of contact for patients and visitors, creating and providing positive legendary Patient Service Experience(s) Timely registration of patient(s) arrival by validating accurate demographic information and professional collection of out-of-pocket payments prior to services being rendered. Inform patients about delays and wait times; when necessary, follow up with patients to ensure their inquiry or complaint has been satisfactorily resolved. Answering, investigating, and/or directing patient inquiries or complaints to the supervisor or manager. Obtaining and validating photo identifications and insurance cards, scanning relevant documents into patients' chart electronically and categorizing appropriately. Provides Consent, Financial, and HIPAA compliance related documents, must be able to thoroughly explained to the patient(s) if necessary. Proficient utilization and application of EHR software, hardware, and programs. Scrutinizing prescriptions and referrals for accuracy to ensure patients are receiving the appropriate and necessary exams. Effectively coordinate with interdepartmental professionals to ensure patient satisfaction as it relates to appointment scheduling and admission/encounter. Verifying and dispensing oral contrast and preparation instructions to patients who are scheduled for upcoming appointments. Participates in medical office emergency routine when required. Summons ambulance or EMS and/or assists other staff members as needed. Managing outgoing and incoming faxes through both electronic and manual fax machines. Maintaining appropriate levels of administrative office supplies, (i.e., RAYUS brochures, cards, sign-in sheets). Contacting referring Physician offices to verify information and/or request information that is still pending and necessary for the patient's exam. Organize and prioritize tasks to meet deadlines while ensuring and maintaining efficient patient flow. Proper use of phone and written etiquette when handling correspondence. Maintaining reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and beverage supply. Alignment of company mission and embodiment of core values of RAYUS. Adherence and compliance to company policies, procedures, operational objectives, and goals. Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations. (20%) Medical Records Ensure quality assurance health records by verifying their completeness, accuracy and proper entry into computer systems. Serves as point of contact on Medical Records for patients and visitors, creating and providing positive legendary Patient Services Experiences. Retrieval and release of health information data/medical records in adherence and compliance with HIPAA and company policies and procedures. Interacts and works cooperatively with patients and team members of different diversities and ensures inclusion. Work as a liaison between the healthcare providers and offices in a timely manner. Proficient utilization and application of EHR software, hardware, and programs. Organize and prioritize tasks to meet deadlines while ensuring and maintaining efficient patient flow. Taking appropriate action when deemed with sound judgment. Clear and friendly patient education of diagnostic examinations and delivering instructions in adherence to company policy and procedures. Professionally holds Stat/Urgent cases pending communication from referring healthcare provider instructions after services have been rendered for patient. Proper use of phone and written etiquette when handling correspondence. Alignment of company mission and embodiment of core values of RAYUS. Adherence and compliance to company policies, procedures, operational objectives, and goals. Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations. Maintain and reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and refreshment supply. (15%) Technologist Support Monitors all modality schedules. Greets and escorts patients to changing room; briefly explains procedure. Prep/changing room turnaround performing proper sanitizing techniques. Helps the technologist stay on time by having the next patient ready before the current patient is ready to get off the table. Ensures that all patient areas are stocked and organized in a neat and tidy manner. Cleans and stocks patient prep room and patient restroom. Stocks linen and empties laundry at the end of the shift. Checks with technologists, center supervisor, or center manager for additional duties as needed. (5%) Other Duties as Assigned

OrthoPediatrics Specialty Bracing: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS! Our Vision: To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States. Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves. Position Description: Our Patient Care Coordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient Care Coordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines. Core Responsibilities: Customer Service: Greeting patients Checking patients in and out Multi-line phone coverage Liaison for referring physicians/groups Register patients by collecting insurance information, demographics, etc. Detail oriented Able to provide general company and services information Good verbal and written communication skills Compassionate, efficient, and professional Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies. Administrative: Verify patient insurance and initiate prior authorizations Collect patient balances Coordinate with referral sources to obtain physician schedules General chart maintenance using Athena software Scan and upload documents to electronic chart Support the clinic staff and office flow Chart checks for fitting appointments using the standard checklist form Work closely with billing team to ensure all documentation for claims are uploaded General office organization Following standard practices to deliver patient devices Ability to multi-task Adaptable to a dynamic environment Exceptional computer skills Maintain HIPAA compliance Schedule Maintenance: Coordinate and schedule all appointments. Review patient no shows daily: call, document, and reschedule appointments Education/Experience: High School or Associate Degree; related experience and/or training. Position Requirements: Entry Level - experience in a healthcare environment a plus Computer competency skills (Excel, Word, Outlook) Excellent organization and communication skills Ability to manage multiple tasks Excellent customer service skills Professional phone manner Ability to work well with others Benefits Offered for Eligible Employees: Medical Insurance Dental Insurance Vision Insurance Long & Short-Term Disability Life Insurance and AD&D Retirement Savings Plan Paid Time Off (PTO) & Holidays Equal Opportunity Employer: OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Overview of the role The Insurance Verification Specialist (IVS) is responsible for verifying insurance coverage and obtaining necessary authorizations for patients requiring Continuous Glucose Monitoring (CGM) equipment. This role involves high-volume communication with insurance companies, patients, and healthcare providers to ensure seamless processing and approval of insurance claims. Essential Duties and Responsibilities Insurance Verification o Verify patient insurance coverage and benefits for CGM equipment. o Obtain pre-authorizations and pre-certifications as required by insurance providers. Documentation o Ensure all required documentation is complete and accurate for insurance claims submission. o Maintain detailed records of insurance verification and authorization processes. Communication o Make 30+ outgoing calls per day to insurance companies, patients, and healthcare providers. o Provide patients with updates regarding their insurance status and required documentation. Administrative Duties o Perform advanced administrative tasks including data entry and documentation follow-up. o Supply regular productivity reports to management. Collaboration o Partner with team members to support related accounts and streamline verification processes. o Work with e-prescribe and CRM platforms such as Brightree and Salesforce. Other duties as assigned. Requirements What'll You'll Bring Ideal candidate has a basic knowledge of CGM equipment and DME (Durable Medical Equipment) sales processing. medical terminology, an energetic, optimistic demeanor, and a “can do/will do” attitude! · Excellent verbal and written communication skills. · Professional telephone etiquette and the ability to build relationships with patients and providers. · Urgency, professionalism, and empathy in dealing with patients and busy medical professionals. · Proficient in Microsoft Office and data entry. · Experience with CRM platforms (Brightree, Salesforce) preferred. · Attention to detail and accuracy in documentation. · Ability to work independently with little supervision. · High school diploma or medical vocational/technical school graduate equivalent. · Previous experience in medical office settings or DME sales processing preferred. · Experience in high-volume call activity and medical documentation chasing. Why Quest Health Solutions, LLC We recognize our people drive everything we accomplish, and as such, we are dedicated to investing in our employees by fostering a culture of continuous learning, growth, and excellence. Our team works hard, and we recognize the importance of taking care of ourselves. We offer a comprehensive suite of benefit offerings to support the health, well-being, and financial health of our employees and their families. Our robust benefits package underscores our commitment to our people, our most important asset. Quest Health Solutions seeks excellence through diversity in its staff. We prohibit discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status. Benefits · Medical, Dental, and Vision Insurance · Life Insurance coverage · Paid time off and Holiday Pay · 401K with company match option · Growth opportunities

We are seeking a Care Coordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

My Health Onsite operates onsite and near-site health and wellness centers. We deliver advanced personalized work-site healthcare solutions to employers that enhance patient engagement while proactively improving health outcomes. Our medical team takes time to build strong relationships. No one is rushed in and out, and no one is a "number." Patients may access a range of medical services including x-ray, an onsite pharmacy, wellness services, treatment for acute illnesses and chronic conditions. Our programs go beyond caring for the sick and injured - we make prevention our number one goal. Schedule: Monday: 8am-6pm, Tuesday: 7am-5pm, Wednesday: 8am-4pm, Thursday: 10am-7pm, Friday: 8am-4pm Essential Responsibilities: Cheerfully greet and check in patients Maintain patient confidence and ensure confidentiality of patient care information Coordination and tracking release and request for patient medical records Coordination and tracking of patient referrals to outside imaging and medical providers Review daily and weekly patient schedules for accurate appointment times and providers Prepare correspondence between medical providers and patients Provide information and assistance to patients Perform general office duties such as scheduling appointments, answering phone, scanning and faxing Minimum Qualifications: High School Diploma Prior experience in medical setting and with an EMR Working knowledge of medical terminology Excellent customer service skills Strong knowledge of computer systems including Microsoft Outlook, Word and Excel Ability to effectively communicate with staff and patients using excellent written and verbal skills Friendly personality and ability to work well as a team member Benefits: Medical, Dental & Vision Insurance 401k with Company Match Generous Paid Time Off & Holidays My Health Onsite is an equal opportunity employer and a drug free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.

Job DescriptionBenefits: Dental insurance Health insurance Training & development Vision insurance House of Hope, a well-established nonprofit organization, providing care and residential treatment to individuals suffering from substance abuse use is seeking a highly organized Care Coordinator with excellent communication and problem-solving skills and driven by a genuine desire to help others to join our team! As a Care Coordinator, your position is essential in coordinating and aiding persons served in receiving needed care, attending scheduled appointments, and receiving medications as prescribed. Job Responsibilities: Collaborate with persons served in obtaining ingoing services, such as medical, dental, vision, housing, financial assistance, legal advocacy, etc. Assist in obtaining and or reactivating persons served disability benefits, Medicaid, etc. Ensure persons served receive their medications within established timeframes Conduct medication checks daily and documenting compliance in the applicable EMR system. Monitor all new or updated medications ensuring proper documentation and medication continuity. Responsible for completing and uploading all incidental funds paperwork while maintaining accuracy and compliance with agency policy. Assist facility counselors with discharge planning. Additional tasks and duties as assigned. Required Experience and Qualifications: High School Diploma required. Bachelors Degree Preferred. One (1) year Care Coordinator experience. Two (2) years of Behavioral Health experience. Experience in working with the substance abuse population preferred. Ability to work with a diverse population. Computer Literate

Patient Care Representative Summary: This position is responsible for traveling to assigned offices and performing administrative tasks pertaining to beneficiaries aligned with practices. Ranges from contacting patients to administrative duties using the company's proprietary software with the goal of supporting company initiatives and patient assignment. This job description may be edited at any time per the company's needs, with relevant notice to the employee. Reliable transportation and Spanish fluency are required. This role includes mileage reimbursement for required travel between work sites. Essential Duties and Responsibilities: Coordinate patient assignment project-based work by contacting and scheduling patients for appropriate visits. Assist practices to increase performance of annual wellness visits (Medicare patients) and annual physicals (commercial patients) as well as follow ups and any other medically necessary visits. Communicate with office staff to provide updates to relevant company teams pertaining to office workflow. Deliver reports to office staff as requested from company representatives. Use company software to track patients in the system and ensure proper outreach to beneficiaries. Contact and schedule patients for appropriate appointments for company participants. Develop rapport with patients, caregivers, physicians, and providers and deliver superior customer service. Utilize strategies / toolsets for more accurate, efficient, and engaging communication with patients, office staff and ACO teams as requested. Maintain assignment education and training documents / systems. Maintain patient engagement processes and systems. Remotely integrating practice EMRs with the company's to transition into care coordination for our designated PAC team as needed. Submit file /documentation to office staff and relevant company teams as requested for reviewing, quality assurance checks, and other purposes. Collect office data representing practices' performance with various patient care services and collect patient data for use through our eligibility system. File and retrieve documents and reference materials. Ensure validity of the reporting system, track patient logs within the software. Must abide to all HIPAA, Confidentiality and Privacy laws. Education / Experience: Minimum or pursuit of AA / Bachelor's degree (preferred) 1-2 years' experience in a healthcare environment 1-2 years' experience working with major EMR software (eClinical, Athena, PracticeFusion, etc.) 1-2 years of experience using Microsoft Excel and other Microsoft products Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Superior organizational and planning skills Effective written and verbal communication skills Superior customer service Problem analysis and problem-solving skills Keen judgment and decision-making ability High confidentiality awareness Knowledge of HIPAA: Legal and ethical consideration related to employee information Attendance/Punctuality - Is consistently at work and on time. Attention to detail and accuracy Unrestricted driver's license. Knowledge of standard office administrative practices and procedures Reliable transport Physical Demands: While performing the duties of this Job, the employee will have a combination of standing, sitting, bending, and reaching. May work at a computer monitor for prolonged periods. The employee may lift and/or move up to 10 pounds. ********************************************************************************************************************************************************************************************************************************************************** Job Type: Full-time Pay: $22.00 - $23.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Tuition reimbursement Vision insurance Medical Specialty: Primary Care Schedule: 8-hour day shift - business hours as needed Monday to Friday Overtime Education: Associate's (Preferred) Language: Spanish (Required) Ability to Commute: Palm Springs, FL 33406 (Required) Willingness to travel: 75% (Required) Work Location: In person

Terrelonge Staffing is recruiting a dedicated Customer Service Representative for our MRO client in the aerospace industry. The ideal candidate will have experience in customer service within an aerospace or technical environment, with a focus on providing exceptional support to clients. Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services. Process orders, track shipments, and manage customer accounts to ensure satisfaction. Coordinate with internal teams to ensure timely and accurate delivery of services. Maintain detailed records of customer interactions and transactions. Provide clients with regular updates on service status and any changes to their orders. Qualifications: Associate degree or equivalent experience in customer service or a related field. 2-4 years of experience in customer service within the aerospace industry. Strong problem-solving skills and attention to detail. Excellent verbal and written communication skills. Proficiency in CRM software and Microsoft Office Suite.

“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.” Job Summary The Patient Representative Coordinator (PRC) is the first point of contact for patients and visitors, ensuring a welcoming and professional experience. This role supports the patient journey through pre-visit planning, check-in, check-out, and post-visit follow-up while maintaining accurate records, protecting confidentiality, and complying with organizational and regulatory standards. The PRC demonstrates strong communication, organizational, and problem-solving skills to engage effectively with patients, staff, and leadership, contributing to efficient operations and service excellence. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Welcome and greet patients and visitors to the Medical Center in a friendly and professional manner; determines the purpose of their visit and directs them to the appropriate person or department as needed. Review scheduled appointments to complete pre-visit planning; validate insurance eligibility in eCW; verify pharmacy information and designated PCP in Leap to support continuity of care; confirm and update copayment amounts and pending balances; contact patients to address eligibility issues or confirm attendance; validate patient contact information in Availity; and documents pre-visit planning completion. For scheduled and walk - in patients, perform the check -in process; verify the patient's scheduled appointment and visit type in eCW; scan and uploads identification and insurance cards; print and scan the Patient Registration Form; validate insurance eligibility; collect required copayments; update demographic information by asking the patient the required information (email, phone, address) in eCW; collect consents when applicable and update the visit status to confirm check-in completion. Ensures patients are seen in a timely manner by monitoring schedules and workflows, minimizing wait times, and reducing the risk of patient dissatisfaction. Perform check -out process; Review and update the patient's general notes; If additional services were rendered for the patient review and collect copayment or pending balances as needed. confirm registered prescriptions, referrals, labs, and diagnostic imaging (including providing instructions and requirements as needed); schedule indicated follow-up appointments in eCW; update the visit status to confirm visit completion; and print lab and diagnostic imaging orders for the patient if requested. Remains attentive to patients identified as very high and high risk, ensuring they receive appropriate follow-up, coordination, care programs enrollment and support to promote proper care and continuity of services. Compile records, and maintain medical charts, reports, and correspondence in an accurate, organized, and confidential manner to ensure proper documentation and compliance with medical and organizational standards. Protect patient confidentiality by ensuring protected health information (PHI) is secured at all times; avoid leaving PHI in plain sight; and log off computer systems before leaving workstations unattended, in compliance with privacy and security regulations. Maintains a safe, secure, and healthy work environment by adhering to organizational standards and procedures, complying with all applicable legal and regulatory requirements, and keeping the workstation clean and organized at all times. Ensures adequate processes adherence to workflows to prevent claim denials, supporting accurate billing, reimbursement, and compliance with payer requirements. Performs post-visit calls to patients to ensure service recovery, address any concerns, and conduct NPS (Net Promoter Score) surveys, documenting outcomes to support continuous improvement and patient experience initiatives when required. Provides support in ordering office supplies as needed, assisting with maintaining adequate stock levels to meet departmental requirements. Monitors and reviews telephone encounters in the PRC bucket, ensuring timely follow-up and resolution of patient inquiries or requests. Prepares and maintains the coffee and snacks station to provide a welcoming environment for patients, visitors, and staff. Responds to patient questions in a courteous, accurate, and professional manner, ensuring clear communication and a positive service experience. Actively participates in staff and departmental meetings, contributing to discussions, sharing feedback, and supporting team and organizational goals. Consistently reports for duty on time and maintains reliable attendance to support smooth clinic operations and patient care continuity. Ensures productivity by assisting the center in monitoring that the assigned patient population is seen throughout the year, verifying task completion, and maintaining accurate documentation to support operational efficiency and continuity of care. Identifies patients expressing dissatisfaction and takes appropriate steps to address their concerns, ensuring needs are met and promoting a positive care experience. Perform other duties as assigned by the supervisor. Qualifications Supervisory Responsibilities This position has no supervisory responsibilities. Required Education High School Graduate or equivalent. Required Experience 1-3 years in customer-facing roles (hospitality, retail, call center, or healthcare front desk). Proven track record of delivering exceptional customer service in a fast-paced setting Experience with scheduling, check-in/out, payments, or reservations. Comfortable handling escalations and resolving issues with professionalism. Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience. Required Licenses and Certifications N/A Required Knowledge, Skills, and Abilities Compassion: Identifies the needs of patients and visitors by actively listening and observing, and takes appropriate steps to help address those needs with empathy, respect, and professionalism Computer Skills. Ability to work in a fast-paced environment. Consistently reports for duty on time. Service Excellence Focus. Communication skills: Clear, empathetic, and professional verbal and written skills. Organization and Multitasking: Manages check-ins, calls, and administrative tasks efficiently. Technology Skills: Familiar with scheduling systems, POS, or office software. Problem-Solving Skills : Handles patient/guest concerns calmly and effectively. Collaboration and teamwork: Support center team to take care of assigned population and achieve center goals Preferred Qualifications 3+ years of experience in customer service and the medical field preferred. College or vocational training is preferred. Relevant or any other job-related vocational coursework preferred. Financial Responsibilities The financial responsibilities of this position include avoiding claim denials, collecting copayments, and pending balances. Budget Responsibilities This position does not currently have budget responsibilities. Languages Advanced English is required. Bilingual Spanish or Creole is preferred. Travel Required - This position must be able to rotate weekends, holidays, shifts and center location according to company needs. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Prolonged periods working at a computer, preparing reports, and participating in meetings. Regular travel to clinics, market sites, and corporate offices may be required. May spend significant time in clinical or operational settings to support staff, oversee projects, or conduct audits; exposure to healthcare environments (noise, temperature variation, patient interaction) is possible. Comfort working in a fast-paced, high-demand environment with competing priorities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Environmental Conditions Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level. Physical/Environmental Activities Please confirm for the following questions if these working conditions are encountered Occasionally (1-33% of time on the job), Frequently (34-66% of time on the job), Constantly (67-100% of time on the job), or Not Applicable N/A Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally (1-33% of time on the job) May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. Not Applicable N/A May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. Not Applicable N/A Must be able to ascend and descend ladders, stairs, or other equipment. Not Applicable N/A Subject to exposure to hazardous material. Occasionally (1-33% of time on the job)

Job Description Delivers quality Customer Service from initial request for service until completion of end product Adheres to client protocols and jurisdictional regulations including appropriate documentation of same Ensures all referrals have been entered and cases created accurately Schedules exams with physician offices and enters date and times through office operating system Understanding and knowledge of basic credentialing needs and ability to review and discuss with provider office effectively Communicates with clients, physicians and claimants/attorney regarding appointment scheduling, appointment changes, no shows and cancellations Must have an understanding of client specific forms, ability to enter and process appointment information in various customer systems as necessary Prepares and sends exam notification letters, cancellation letters, no show letters daily When required, responsible for initiating and follow up of prompt pre-payment to providers Coordinates ancillary services such as transportation/translation as requested, following customer protocol Performs appointment reminder calls and appointment follow up calls as necessary Contacts appropriate agencies or persons for the purpose of verifying information Handles incoming and outgoing calls effectively and efficiently meeting client standards/protocols Ability to efficiently and accurately manage high volume of emails in a timely manner Communicates immediately with Supervisor with regard to any client concerns Operates company software and equipment Enters data by inputting alphabetic and numeric information into system via keyboard Demonstrates strong organizational skills with the ability to multi-task without compromising extreme attention to detail Communicates using correct English, spelling, grammar, and punctuation Ability to understand and follow oral and written instructions while adhering to prescribed departmental routines Proficiency with imaging/scanning documents Maintains confidentiality and discretion as a general rule Works effectively as a team contributor on all assignments Interacts professionally with other employees as well as clients Has a clear and concise understanding, and adheres to, guidelines as they relate to HIPAA, Conflict of Interest, and Ethics Understands current URAC standards as appropriate to job functions

Job Description Atria is powering a movement to improve quality of life today and prolong healthy life in the future by taking the latest science and translating it into medicine in real time. Composed of the Atria Institute, a clinical practice delivering rigorous and personalized preventive care; the Health Collaborative, a nonprofit that invests in proven interventions and disseminates critical health information at no cost; and our Academy of Science & Medicine, which brings together experts from institutions around the world to freely share best-in-class knowledge with doctors and the public. Atria is on a mission to create a new paradigm in medicine, shifting from reactive sick care to proactive and preventative health care. We believe we can learn what works, share that information without limits, and empower countless people locally, nationally, and globally to live longer, healthier lives. Specifically, you will: Function as the main point of contact for administrative issues and build strong relationships with our members. Work to make every interaction the best possible one it can be. Accurately and efficiently schedule appointments, referrals, telemedicine, and other interactions for clinical staff and membership. Ensure the loop gets closed and communicated appropriately and proactively. Assist with procuring medical records, appointments, and follow-up note from external practices. Utilize an EMR and other databases to provide appropriate records for clinical interactions and maintains these records with the highest degree of confidentiality. Support all clinicians by performing assistant and administrative duties under general supervision, utilizing knowledge of medical terminology and hospital, clinic, or laboratory procedures Become an expert of the Institute's technology, processes and best practices to support the clinical staff and assure the best possible member experience. Triage member inquiries in a professional, kind, generous, hospitable, and efficient manner. Requirements Requirements Associate's or Bachelor's degree required 5+ years customer service experience in a hospitality or membership role with in-person interaction required Experience in Health Information Management/EMR (Electronic Medical Records) processes Passionate about accuracy, exceptional hospitality, and protecting confidential information Effective, kind, anticipatory and professional business communication using email and phone Knowledge of HIPAA Privacy & Security preferred Benefits Benefits At Atria, we are proud to offer every member of the Atria team: Excellent health and wellness benefits, 100% paid by Atria effective date of hire Flexible Time Off 401k contributions and 4% match starting after 6 months Opportunity to participate in continuing medical education programs for maintenance of Continued Medical Education and CEUs for professional licensure Fitness Perks including Wellhub + Time to give back and make an impact in underserved communities

Responsible for effectively processing patient registrations by verifying, updating and collecting demographic and financial data for all applicable departments within the hospital. Additional Information Greet and direct patients and visitors to appropriate nursing units and departments. Obtain, verify and update all patient demographic and regulatory data, utilizing a variety of tools, software and websites. Educate patients on financial responsibility and potential solutions. Obtain signatures and distributes forms including: General Consent, Patient Rights, NoPP, IMM, COB, ABN, etc. Responsible for knowledge and accurate use and execution of policies and procedures, supporting tools, software and websites. Responsible for knowledge and accurate use of CMS guidelines including HIPAA, EMTALA, MSP, etc. Works effectively with fellow co-workers and all other hospital departments. Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. Commits to recognize and respect cultural diversity for all customers (internal and external). Meets performance standards established by leadership, including but not limited to registration quality, point of service collections, confidentiality and customer service. Performs other duties as assigned. Excellent customer service and communication skills Ability to discuss and collect patient financial responsibility Ability to work within various environments including: Emergency Dept, Central Reg, Bedside Reg, etc. Ability to work independently, prioritize and multi-task Medical terminology and/or insurance knowledge Bilingual; Spanish-speaking preferred. EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER: Education: High School Diploma or Equivalent Required Experience: 1-2 years of relevant experience preferred Software/Hardware: Microsoft Office and/or Medical Systems (e.g., Meditech) What Should I Know About Hialeah Hospital? Our 378-bed acute care hospital opened in 1951 to serve the Hialeah, Florida community. Our team is committed to honoring the trust that our patients place in us by providing compassionate, safe, high-quality care in the right place, and at the right time. Hialeah Hospital has been honored to receive a number of awards and designations for our superior health care services, including: Cardiac American Heart Association Get with the Guidelines - Heart Failure Gold Plus Award, 2018 American Heart Association Get with the Guidelines - Target Stroke Gold Plus Award, 2018 Bariatric American College of Surgeons/American Society for Metabolic and Bariatric Surgery - MBSAQIP Accredited Center BCBS â€" Blue Distinction Specialty Care Bariatric Surgery, January 2018 Neurology Advanced Primary Stroke Center Re-accreditation, April 2018 Women's Services American College of Radiology granted Stereotactic Breast Biopsy Re-accreditation, March 2016 Hyperbaric Unit Healogics Center of Distinction Award, 2017 Laboratory Services/Blood Bank Certificate of Accreditation from College of American Pathologist