Patient Relations Representative - 248971
Patient service representative job in Sarasota, FL
Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of payments from patients at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.
Responsibilities
Patient check-out
Posting charges
Scheduling appointments
Scanning and faxing documents
Answering phones
Required Skills
High school diploma or GED
Tech-savvy
Ability to handle high volume of patient check-outs and Calls
Team Player
1+ Years of Medical Front Desk Experiance
Preferred Skills
Driven and motivated
Strong team player
Takes initiative without direction
EMR Experaince
Schedule/Shift
Full-time
7:30 AM - 4:45 PM
Pay
$17.00-24.00/hr Depending on Experience
Plastic Sugery Practice Sales - Patient Care Coordinator
Patient service representative job in Tampa, FL
Plastic Surgery Practice - Patient Sales Coordinator
Tampa, Florida world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board-certified, well-respected, fellowship trained plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship-building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $5,000 to over $40,000.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as be a productive member of a team.
Compensation and Benefits:
Annual base pay of $50-$75,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $80-$105,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Paid training
Medical benefits per company policy for the employee
401k with match
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
Credentialing Coordinator
Patient service representative job in Tampa, FL
The Credentialing Coordinator will act as the intermediary between our client facilities and internal staff. The position may include but is not limited to responsibility for credentialing and re-credentialing applications for health care providers. This is an entry-level position that will focus on set up, and maintaining information in an online credentialing database system, and tracking licenses and certifications expiration for all medical staff to ensure timely renewals. Setting up drug screens, physicals, immunizations, performing background checks, and anything additional needed for the candidate to start their assignment. This position is a perfect chance to jump-start your career and grow within a thriving company.
Essential Job Duties and Responsibilities:
â—Ź Review and meticulously edit a specific set of compliance documentation to be
included in an overall compliance package for our client facilities
â—Ź Ensure all reviewed documents exactly meet Cell Staff compliance guidelines
and the facilities' requirements
â—Ź Reach all compliance deadlines to client and company specifications
â—Ź Provide customer service to our clients
â—Ź When needed set up drug screens, physicals, immunizations, and anything
additional for a candidate to start their assignment
â—Ź Run background checks
â—Ź Frequently use written and verbal communication with recruiters providing
compliance updates
â—Ź Work with recruiters to obtain incomplete information or correct inaccurate
documentation before it is submitted to our client facilities
â—Ź Work with multiple internal departments to process a substantial volume of
documents
â—Ź Audit information in documents for accuracy and proactively work to minimize
future errors
â—Ź Call attention to discrepancies and work amicably with coworkers to perfect
documents
â—Ź Learn and maintain a knowledge base of current company, state, and federal
regulations to ensure the greatest possible compliance
â—Ź Assist the Credentialing Manager and Assistant Manager with special projects.
â—Ź Ensure all active staff remains compliant and maintain current required
credentials
â—Ź Send new hire welcome box to all external new hires
â—Ź Any additional duties assigned
Required Education:
â—Ź Bachelor's Degree -OR- Associate Degree with 2+ Years Customer Service,
Healthcare Staffing Compliance/Credentialing, or Related Experience
Skills Required:
â—Ź Attention to detail
â—Ź Exceptional written and verbal communication skills
â—Ź Ability to always remain professional and courteous with all internal and external
employees, vendors, or clients
â—Ź Organization skills, as the job entails extensive record-keeping
â—Ź Team-oriented
â—Ź Willingness to learn and take on new challenges
â—Ź Problem-solving
â—Ź Microsoft Office and Google Workspace basic knowledge
â—Ź Ability to quickly and proficiently learn software systems
Physical & Work Environment Requirements:
â—Ź Sitting in a chair at a desk for 8 hours
â—Ź Option to stand (standing desk provided)
â—Ź Ability to work in an open/team environment
â—Ź Ability to work in office
Customer Service Representative
Patient service representative job in Tampa, FL
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently located across the U.S.
At BakeMark we appreciate our employees and their families and offer competitive pay and a full suite of benefits:
Competitive Compensation
Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
401K (generous retirement benefits) with a Company Match
Paid Holidays and Paid Time Off
SUMMARY:
Under direct supervision, process all incoming orders from Sales force, customers, and BAKEMARK affiliates assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Download PSP orders into NDS system after review and correction of ROE Edit List.
When necessary, manually enter orders into NDS or PSP system.
Reviews and corrects Order File Status Report. Transfers order file for routing.
Notify customers or sales reps. of customer item “outs”.
Ensures COAs, and Spec Sheets are provided to Customers as necessary.
Daily invoicing of credit memos.
Credit and Collections Answers telephone and direct calls to appropriate person.
Research customer, Sales Rep and BAKEMARK Affiliate inquiries.
Back up to Will-Call and other positions as directed by Supervisor.
Provide Sales Representative vacation relief.
Files documents as directed.
Assist Office Supervisor with back-office duties as needed, such as cash handling and NDS data input.
Treat all customers both externally and internal with dignity and respect.
Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.
Other duties will be assigned as needed to meet company goals and objectives.
BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, based on race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.
Customer Service Representative
Patient service representative job in Bradenton, FL
Title- CSR- Customer Service
Duration- 6 Months(Contract to Hire)
Pay Range- $20-21/hr on W2
Key Attributes:
Outstanding communication skills
Strong problem-solving abilities
Strong time management
Accountability and integrity
Adaptability
Willing to learn
A Customer Service Representative (CSR) is responsible for interacting with customers to provide information in response to inquiries, address complaints, and resolve issues. Their role is critical in maintaining customer satisfaction and loyalty.
Notes from manager 10/15
On site in beginning 5 days then 4 days after prove themselves
3 years experience or 1 year if they are incredibly enthusiastic, on Stacie's staff
BG Industry doesn't matter, prefer someone who has basics of excel, excel filter, organization, common sense
OR if they are willing to learn it OK
GED is fine
Lot of processing information and learning job, no following manual etc.
Day to day: all around cross functional position, order entry functions, RMA, CSR functions
Moving the staff personal agent, ability to adapt, separating to new company, need to be fluid and adapt with them to flex and read between lines
Just promoted someone to lead who was there after 2 years - converting him to 1 year anniversary about aptitude and leadership potential, move them up, promote based on performance and grow with business
First round - teams
Then second round if needed
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status
Customer Service Representative
Patient service representative job in Sarasota, FL
Our client, a water technology provider, is seeking a Customer Service Representative for a 6+ month contract opportunity located in Sarasota, FL. This role is hybrid.
The Utility Service Temporary Customer Support role provides administrative and operational assistance to the utility services team. This position supports daily service operations through accurate data entry, scheduling, invoicing, and documentation. The ideal candidate is detail-oriented, organized, and works well in a team-focused environment.
Key Responsibilities:
Create and process Bills of Lading (BOLs) accurately and in a timely manner
Invoice customers and ensure billing accuracy
Enter and maintain load schedules within the internal scheduling calendar
Enter requisitions (reqs) into SAP and other internal systems
Review documentation for accuracy, completeness, and compliance
Support team members with general administrative and service-related tasks
Maintain organized records and assist with operational coordination as needed
Qualifications:
High school diploma or equivalent required
SAP experience preferred but not required
Strong attention to detail and accuracy
Solid math skills with the ability to handle calculations and billing data
Ability to work collaboratively as a team player
Strong organizational and time-management skills
Basic computer proficiency and ability to learn internal systems
Pay Rate- $21.00- $25.00/hour
Medical Scheduler
Patient service representative job in Oldsmar, FL
About us:
At Health & Psychiatry, located in the heart of Oldsmar, Florida, with offices across the state, we are looking for a compassionate Medical Assistant to join our team. Our mission is to provide a healthcare experience centered around hope, health, and harmony through personalized behavioral health services.
As a Medical Assistant with us, you will play a key role in delivering outstanding patient care in an environment that values compassion and excellence. Our top priority is the health and well-being of our patients, and we are growing as a company, expanding throughout Florida, the U.S., and internationally. We are proud to offer mental healthcare services globally through our cutting-edge telepsychiatry technology.
If you're passionate about helping others and eager to be part of a growing, dynamic team, we'd love to hear from you!
Please see our website for all that we offer!
***********************************
Key Responsibilities:
Medical Duties: ( included but no limited to:)
Record and update patient medical histories
Measure and record vital signs
Process refill requests
Administer ADHD test (training will be provided)
Assist with Spravato treatments (training will be provided)
Send and obtain medical records
Schedule patient appointments
Answer phone calls and manage patient inquiries regarding any medical issues.
Maintain accurate patient records in compliance with HIPAA guidelines
Key Skills and Competencies:
Strong verbal and written communication skills
Proficient computer skills
EHR system knowledge preferred
A strong desire to learn and expand knowledge
Compassionate and patient-focused attitude
Medical Receptionist
Patient service representative job in Town North Country, FL
The Medical Receptionist manages multi-service front desk operations, ensuring patients are properly scheduled, screened, financially informed, and supported throughout their care journey.
Duties & Essential Functions:
Greet patients warmly and provide an exceptional, patient-first experience.
Manage check-in and check-out processes accurately and efficiently.
Collect and verify all necessary patient forms.
Handle incoming calls, messages, and scheduling inquiries with professionalism and empathy.
Insurance, Billing, and Pre-Authorization Support
Collect accurate patient insurance information, ensuring data integrity and correct payer identification for revenue cycle workflows.
Communicate clearly with patients about copays, deductibles, out-of-pocket estimates, and payment expectations.
Collect payments at check-in or check-out according to company procedures.
Demonstrate awareness of insurance types (PPO, HMO, PIP, WC, Managed Care, etc.) and how they impact service coverage.
Skills & Expectations
Excellent customer service and interpersonal communication.
Strong organizational skills and ability to multitask.
High accuracy in scheduling, documentation, and insurance data collection.
Experience Requirements
Preferred:
1-2 years experience in medical front office or multi-service healthcare settings.
Experience with MRI safety screening or medical procedure preparation.
Familiarity with insurance verification and pre-authorization processes.
Patient Registration Rep
Patient service representative job in Lakeland, FL
Title: Patient Registration Representative Reports to: Health Center Administrator FLSA Status: Non-Exempt Personnel Supervised: None The Patient Registration Rep is responsible for providing indirect patient care in the clinic under the direction and supervision of the Health Center Administrator. The Patient Registration Rep is expected to work well with every member of the team in order to ensure optimal outcomes for patients' health. This position requires strong teamwork and communication skills. The Patient Registration Rep has the important role of “first contact” for greeting patients, gathering patient demographics, occupational, educational and financial information. Responsible for data entry, registration, insurance eligibility, collection, and balancing end of day activities.
MINIMAL QUALIFICATIONS:
Education: High School graduate or GED
Graduate of an accredited Medical Assistant Program or relevant experience
Experience: 1 year in a health care setting in data entry/medical records/receptionist preferred.
Computer literacy
Bilingual: Fluent in English - (Spanish or Creole) - preferred
SKILLS:
Passion for customer service
Self-starter
Good interpersonal skills
Organized
Ability to work effectively with people of varied cultures
Ability to use all office equipment
RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following:
Acknowledge/greet patients and process patients in accordance with CFHC's patient flow model.
Knowledge of EHR processes, IDCOP, Sliding Fee Scale, HIPAA, Joint Commission, Medical Record policy, scheduling, patient rights and grievance processes.
Create new patient accounts and retrieve established patient accounts from all EMR systems.
Establish proficiency in all scheduling, registration and billing applications
Gather pertinent data on all patients: demographics, financial, educational and occupational (migrant/seasonal, other).
Knowledge of verification of insurance coverage, check eligibility, obtains authorizations as needed.
Review accuracy and completeness of claim at end of visit, i.e., data entry, procedure codes, money collected, etc.
Schedule new and follow-up appointments, as needed.
Maintain cash drawers. Complete end of day Daily Summary Sheet and balance activities for the day run the reports (Billing Summary, Individual users and all users report)
Complete reports as requested by management.
Participate in staff outreach and off-site health care programs as requested by the Health Center Administrator to represent CFHC in the community.
Report as needed to Health Center Administrator any pertinent information or situations that impact on patient care or CFHC liability.
Attend and participate in mandatory CFHC meetings (Center Specific meetings, Corporate meetings, and other meeting).
Demonstrate ability to work cooperatively with other members of the patient care team. Be supportive of coworkers.
Always maintain a neat and professional appearance.
Collect appropriate money for visit per sliding fee scale and Co-Payments
Ability to work effectively in all areas of medical and dental services.
Follow all protocols associated with CFHC being a patient centered medical home. i.e. Web enabling patients into the patient portal and identifying which patients are having a transition in their care.
Other duties as assigned.
PHYSICAL REQUIREMENTS:
Requires 80% or more time spent sitting/standing/walking.
Independently mobile.
Ability to lift weight equivalents that would be required with occasionally assisting and positioning patients, repositioning equipment, and lifting supplies.
Ability to adapt and function in varying environments of workload, patient acuity, worksites, and work shifts.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
TEMPORARY - Standardized Patient
Patient service representative job in Clearwater, FL
We are excited that you are considering joining Nova Southeastern University!
Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.
We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.
Primary Purpose:
The Standardized Patient reports directly to the Simulation Lab Manager and or Medical Director. The Standardized Patient portrays characteristics of a real patient, simulating signs and symptoms thereby affording the student an opportunity to learn and to be evaluated on learned skills in a simulated clinical environment. Standardized Patients will undergo physical examinations by students as part of the medical students learning experience.
Job Category: Non-Exempt
Hiring Range: $25.00
Pay Basis: Hourly
Subject to Grant Funding? No
Essential Job Functions:
1) Be highly dependable and punctual
2) Demonstrate flexibility and reliability with scheduling and assignments
3) Follow written and verbal instruction
4) Provide constructive feedback to medical students and fellow SPs
5) Work in a professional manner when interacting with learners, faculty, supervisors and peers
6) Be comfortable having repeated physical examinations
7) Be willing to wear a hospital gown with only undergarments underneath, while on camera and/or observed live through an observation monitor
8) Simulate all aspects of scenarios, including history of current problem, behavior and physical findings, in a standardized, accurate, and reliable manner
9) Accurately and consistently complete checklists
10) Accept ongoing feedback from facilitators and incorporate into case simulation
11) Other duties as assigned.
Job Requirements:
Required Knowledge, Skills, & Abilities: 1) Must be flexible regarding scheduling and assignments
2) Must have the ability to understand and follow instructions
3) Must demonstrate the ability to be instructed by a Standardized Patient Manager and consistently simulate a case scenario in an accurate, reliable, and professional manner
Required Certifications/Licensures:
Required Education: High School Diploma or Equivalent
Major (if required:
Required Experience:
Preferred Qualifications:
Is this a safety sensitive position? No
Background Screening Required? No
Pre-Employment Conditions:
Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.
NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.
Patient Services Coordinator
Patient service representative job in Brandon, FL
Join Our Team as a Patient Services Coordinator! Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you'll handle scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we'd love to hear from you!
Job Summary:
The patient services coordinator is the first point of contact for patients, responsible for managing appointments, patient check-in, handling phone calls, and maintaining the office's day-to-day operations.
Responsibilities:
* Answer phone calls and emails, scheduling patient appointments.
* Verify insurance information and process billing and payments.
* Greet patients and ensure they are checked in properly.
* Manage patient records and ensure that all forms are completed.
* Coordinate patient follow-up and reminders for appointments.
* Handle office correspondence, including scheduling, rescheduling, and cancellations.
* Maintain and update office calendars.
* Assist with patient referrals and coordination of care with specialists.
Qualifications:
* High school diploma or equivalent.
* Previous experience in a dental office or customer service role is preferred.
* Excellent communication and organizational skills.
* Knowledge of dental office management software.
Work Environment:
* Mostly desk-based with some patient interaction in the reception area.
* Friendly, client-focused, and professional. The front desk is a high-traffic area, requiring excellent multitasking and communication skills.
What We Offer:
* Comprehensive Benefits Package (Medical, Dental, Vision, & Supplemental Life)
* Company Provided Life Insurance
* Paid Holidays
* Paid Time Off (PTO)
* Flexible Spending Account (FSA)
* 401(k) Plan
* Learning Management System (LMS) to keep your skills sharp
* Opportunities for professional growth and development
* A great collaborative team environment!
TEMPORARY - Standardized Patient
Patient service representative job in Clearwater, FL
We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.
We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.
Primary Purpose:
The Standardized Patient reports directly to the Simulation Lab Manager and or Medical Director. The Standardized Patient portrays characteristics of a real patient, simulating signs and symptoms thereby affording the student an opportunity to learn and to be evaluated on learned skills in a simulated clinical environment. Standardized Patients will undergo physical examinations by students as part of the medical students learning experience.
Job Category: Non-Exempt
Hiring Range: $25.00
Pay Basis: Hourly
Subject to Grant Funding? No
Essential Job Functions:
1) Be highly dependable and punctual
2) Demonstrate flexibility and reliability with scheduling and assignments
3) Follow written and verbal instruction
4) Provide constructive feedback to medical students and fellow SPs
5) Work in a professional manner when interacting with learners, faculty, supervisors and peers
6) Be comfortable having repeated physical examinations
7) Be willing to wear a hospital gown with only undergarments underneath, while on camera and/or observed live through an observation monitor
8) Simulate all aspects of scenarios, including history of current problem, behavior and physical findings, in a standardized, accurate, and reliable manner
9) Accurately and consistently complete checklists
10) Accept ongoing feedback from facilitators and incorporate into case simulation
11) Other duties as assigned.
Job Requirements:
Required Knowledge, Skills, & Abilities: 1) Must be flexible regarding scheduling and assignments
2) Must have the ability to understand and follow instructions
3) Must demonstrate the ability to be instructed by a Standardized Patient Manager and consistently simulate a case scenario in an accurate, reliable, and professional manner
Required Certifications/Licensures:
Required Education: High School Diploma or Equivalent
Major (if required:
Required Experience:
Preferred Qualifications:
Is this a safety sensitive position? No
Background Screening Required? No
Pre-Employment Conditions:
Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.
NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.
Patient Services Coordinator Home Health - Full-time
Patient service representative job in Clearwater, FL
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice.
As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
Continuing education opportunities
Scholarship program for employees
Matching 401(k) plan for all employees
Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
Flexible spending account plans for full-time employees
Minimum essential coverage health insurance plan for all employees
Electronic medical records and mobile devices for all clinicians
Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
Must possess a high school diploma or equivalent.
Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
Previous experience in home health, hospice, or pediatrics is preferred.
Requirements*
Must possess a valid state driver license
Must maintain automobile liability insurance as required by law
Must maintain dependable transportation in good working condition
Must be able to safely drive an automobile in all types of weather conditions
* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyPatient Service Center Site Coordinator/Lead Phlebotomist-Sarastoa
Patient service representative job in Sarasota, FL
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.
Work Schedule: Monday-Friday 7:00am-3:30pm closed for lunch 12:30pm-1:00pm
Work Location: 5800 Bee Ridge RD. Sarasota, FL
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Job Responsibilities:
* Observe and report any performance, compliance or staffing related issues to supervisors
* Manage and monitor patient flow, wait times, inventory levels and information logs
* Monitor monthly productivity reports and report any deviations as necessary
* Address any customer service related issues in a prompt and respectful manner
* Promote team work, cohesiveness and effective communication among coworkers
* Perform blood collections by venipuncture and capillary techniques for all age groups
* Collect specimens for drug screens, paternity tests, alcohol tests etc.
* Perform data entry of patient information in an accurate and timely manner
* Process billing information and collect payments when required
* Prepare all collected specimens for testing and analysis
* Administrative and clerical duties as necessary
* Travel to additional sites when needed
Job Requirements:
* High school diploma or equivalent
* Minimum 1 year of experience as a phlebotomist
* Prior experience is a leadership position is a plus
* Phlebotomy certification from an accredited agency is preferred
* In depth knowledge of phlebotomy duties, responsibilities and techniques
* Proven track record in providing exceptional customer service
* Strong communication skills; both written and verbal
* Ability to work independently or in a team environment
* Comfortable working under minimal supervision
* Reliable transportation and clean driving record if applicable
* Flexibility to work overtime as needed
* Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyRadiology Scheduling Specialist
Patient service representative job in Lakeland, FL
Job Title: Scheduling Specialist
Type of Shift: Full Time JOB SUMMARY: The Scheduling Specialist receives a high volume of telephone calls daily and schedules appointments while maintaining a high level of customer service and quality patient care. Administration of the scheduling process includes scheduling a high volume of patient appointments with very little error and ensuring overall patient satisfaction.
JOB RESPONSIBILITIES: 1. Answers telephone calls in the scheduling phone queue and incoming calls in a courteous and timely manner. 2. Schedules and reschedules patient exams in the appropriate time slot and correct facility in a prompt, pleasant and helpful manner. 3. Verifies and updates all patient information in the EMR system including but not limited to patient demographics and insurance information. 4. Navigates and follows all steps of the scheduling process including assigning the correct exam tasks, referring physician information, selecting the correct exam, and by correctly spelling medical terms and diagnosis. 5. Identifies the correct CPT codes and fees for self-pay exams. 6. Knowledgeable in all imaging studies to answer basic questions for the patient or referring physicians' offices and recites exam preparation guidelines. 7. Reports equipment problems and/or irregularities in a timely manner. 8. Accurately fills out scheduling questionnaires and sends them to the inbound fax to be attached to the appropriate patient account. 9. Performs related work as required. 10. Customer Service. WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS: 2 or more years in the Medical Field preferred. Medical Assistant Certification preferred. High school diploma or GED. SKILLS/PHYSICAL REQUIREMENTS: Skills in establishing and maintaining effective working relationships with staff, patients and referring physician offices, and the ability to work independently. This job requires prolonged sitting; Normal vision range with the absence of color blindness, normal hearing, and normal eye to hand coordination and manual dexterity; the ability to distinguish letters and symbols. This position may require lifting up to 25 pounds.
Auto-ApplyPatient Outreach Representative
Patient service representative job in Bartow, FL
At Palm Medical Centers, our patients have the peace of mind knowing that their health and well-being are our primary concerns. We give our health plan clients the confidence that their members are well taken care of.
With over 11,000 at-risk members, we provide primary care and other services to seniors and families in our medical centers that are comfortable, convenient and staffed with caring professionals. Our activity and wellness facilities are filled with health plan members who know us for our distinct events and programs that cater to the communities we serve.
Everyday, Palm Medical Centers delivers on its promise to bring value based, quality healthcare to our patients.
Overview
The Patient Relations Outreach Representative will focus on enrolling new members with Medicare onto the practice by creating engagements in the community, guiding patients on health care coverage options, and developing strategic partnerships.
Duties & Responsibilities:
Administer marketing tactics through several platforms to develop Medicare patient lead list and enrollment. Marketing methods can be completed face-to-face, telemarketing, patient referrals, community partnerships, etc.
Enroll Medicare patients onto Palm Medical Centers as the primary care physician assigned to their HMO health plan.
Meet or exceed monthly enrollment target in efforts to contribute to Palm Medical Centers' membership growth.
Collaborate with Marketing Department to attend community events, store table-tops and center activations to generate contact lists and work prospective leads.
Screen potential members about their healthcare needs. Work with partnered insurance agents and brokers to guide patients on the best health plan selection.
Educate the potential members about center services, how to access the services and programs and overall member eligibility.
Coordinate center tours for potential patients, including transportation to-and-from the scheduled tour.
Work with the Case Management Team for appropriate enrollment strategies.
Provide customer service throughout entire length of membership for patient center retention.
Represent the Palm Medical Centers brand well. Have full knowledge of the company's services and patient resources.
Position Preference:
Education: High school or equivalent
Experience: Healthcare and/or Marketing Sales
Language: English and Spanish preferred. Additional languages a plus. Bilingual not required.
Job Type: Full-time
Salary: $40,000.00 - $100,000.00 per year
Work Remotely
No
Benefits:
401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Weekends as needed
Supplemental pay types:
Bonus opportunities
Commission pay
Work Location: Multiple locations
Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Auto-ApplyPatient Registration Rep
Patient service representative job in Winter Haven, FL
Title: Patient Registration Representative Reports to: School Based Sealant Program Coordinator FLSA Status: Non-Exempt The Patient Registration Rep is responsible for providing indirect patient care in the clinic under the direction and supervision of the Health Center Administrator. The Patient Registration Rep is expected to work well with every member of the team in order to ensure optimal outcomes for patients' health. This position requires strong teamwork and communication skills. The Patient Registration Rep has the important role of “first contact” for greeting patients, gathering patient demographics, occupational, educational and financial information. Responsible for data entry, registration, insurance eligibility, collection, and balancing end of day activities.
MINIMAL QUALIFICATIONS:
Education: High School graduate or GED
Graduate of an accredited Medical Assistant Program or relevant experience
Experience: 1 year in a health care setting in data entry/medical records/receptionist preferred.
Computer literacy
Bilingual: Fluent in English - (Spanish or Creole) - preferred
SKILLS:
Passion for customer service
Self-starter
Good interpersonal skills
Organized
Ability to work effectively with people of varied cultures
Ability to use all office equipment
RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following:
Acknowledge/greet patients and process patients in accordance with CFHC's patient flow model.
Knowledge of EHR processes, IDCOP, Sliding Fee Scale, HIPAA, Joint Commission, Medical Record policy, scheduling, patient rights and grievance processes.
Create new patient accounts and retrieve established patient accounts from all EMR systems.
Establish proficiency in all scheduling, registration and billing applications
Gather pertinent data on all patients: demographics, financial, educational and occupational (migrant/seasonal, other).
Knowledge of verification of insurance coverage, check eligibility, obtains authorizations as needed.
Review accuracy and completeness of claim at end of visit, i.e., data entry, procedure codes, money collected, etc.
Schedule new and follow-up appointments, as needed.
Maintain cash drawers. Complete end of day Daily Summary Sheet and balance activities for the day run the reports (Billing Summary, Individual users and all users report)
Complete reports as requested by management.
Participate in staff outreach and off-site health care programs as requested by the Health Center Administrator to represent CFHC in the community.
Report as needed to Health Center Administrator any pertinent information or situations that impact on patient care or CFHC liability.
Attend and participate in mandatory CFHC meetings (Center Specific meetings, Corporate meetings, and other meeting).
Demonstrate ability to work cooperatively with other members of the patient care team. Be supportive of coworkers.
Always maintain a neat and professional appearance.
Collect appropriate money for visit per sliding fee scale and Co-Payments
Ability to work effectively in all areas of medical and dental services.
Follow all protocols associated with CFHC being a patient centered medical home. i.e. Web enabling patients into the patient portal and identifying which patients are having a transition in their care.
Other duties as assigned.
The is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by supervisor. *This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract or employment.* BENEFITS: Competitive Salary Federal Student Loan Forgiveness: PSLF - 10-year commitment, 120 loan payments and at the end of the commitment, the remaining loan is forgiven Excellent medical, dental, vision, and pharmacy benefits Employer Paid Long-Term Disability Insurance Employer Paid Life Insurance equivalent to 1x your annual salary Voluntary Short-Term Disability, additional Life and Dependent Life Insurance are available Malpractice Insurance Paid Time Off (PTO) - 4.4 weeks per year pro-rated Holidays (9.5 paid holidays per year) Paid Birthday Holiday CME Reimbursement 401k Retirement Plan after 1 year of service (w/matching contributions) Staff productivity is recognized and rewarded PHYSICAL REQUIREMENTS:
Requires 80% or more time spent sitting/standing/walking.
Independently mobile.
Ability to lift weight equivalents that would be required with occasionally assisting and positioning patients, repositioning equipment, and lifting supplies.
Ability to adapt and function in varying environments of workload, patient acuity, worksites, and work shifts.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Patient Service Center Site Coordinator/Lead Phlebotomist-Sarastoa
Patient service representative job in Sarasota, FL
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.
Work Schedule: Monday-Friday 7:00am-3:30pm closed for lunch 12:30pm-1:00pm
Work Location: 5800 Bee Ridge RD. Sarasota, FL
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Job Responsibilities:
Observe and report any performance, compliance or staffing related issues to supervisors
Manage and monitor patient flow, wait times, inventory levels and information logs
Monitor monthly productivity reports and report any deviations as necessary
Address any customer service related issues in a prompt and respectful manner
Promote team work, cohesiveness and effective communication among coworkers
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Administrative and clerical duties as necessary
Travel to additional sites when needed
Job Requirements:
High school diploma or equivalent
Minimum 1 year of experience as a phlebotomist
Prior experience is a leadership position is a plus
Phlebotomy certification from an accredited agency is preferred
In depth knowledge of phlebotomy duties, responsibilities and techniques
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyRadiology Scheduling Specialist
Patient service representative job in Lakeland, FL
Job Title: Scheduling Specialist
Reports To: Scheduling Manager
Type of Shift: Full Time
JOB SUMMARY: The Scheduling Specialist receives a high volume of telephone calls daily and schedules appointments while maintaining a high level of customer service and quality patient care. Administration of the scheduling process includes scheduling a high volume of patient appointments with very little error and ensuring overall patient satisfaction.
JOB RESPONSIBILITIES:
1. Answers telephone calls in the scheduling phone queue and incoming calls in a courteous and timely manner.
2. Schedules and reschedules patient exams in the appropriate time slot and correct facility in a prompt, pleasant and helpful manner.
3. Verifies and updates all patient information in the EMR system including but not limited to patient demographics and insurance information.
4. Navigates and follows all steps of the scheduling process including assigning the correct exam tasks, referring physician information, selecting the correct exam, and by correctly spelling medical terms and diagnosis.
5. Identifies the correct CPT codes and fees for self-pay exams.
6. Knowledgeable in all imaging studies to answer basic questions for the patient or referring physicians' offices and recites exam preparation guidelines.
7. Reports equipment problems and/or irregularities in a timely manner.
8. Accurately fills out scheduling questionnaires and sends them to the inbound fax to be attached to the appropriate patient account.
9. Performs related work as required.
10. Customer Service.
WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS:
2 or more years in the Medical Field preferred.
Medical Assistant Certification preferred.
High school diploma or GED.
SKILLS/PHYSICAL REQUIREMENTS:
Skills in establishing and maintaining effective working relationships with staff, patients and referring physician offices, and the ability to work independently.
This job requires prolonged sitting; Normal vision range with the absence of color blindness, normal hearing, and normal eye to hand coordination and manual dexterity; the ability to distinguish letters and symbols. This position may require lifting up to 25 pounds.
Auto-ApplyPatient Outreach Representative
Patient service representative job in Bartow, FL
Job Description
At Palm Medical Centers, our patients have the peace of mind knowing that their health and well-being are our primary concerns. We give our health plan clients the confidence that their members are well taken care of.
With over 11,000 at-risk members, we provide primary care and other services to seniors and families in our medical centers that are comfortable, convenient and staffed with caring professionals. Our activity and wellness facilities are filled with health plan members who know us for our distinct events and programs that cater to the communities we serve.
Everyday, Palm Medical Centers delivers on its promise to bring value based, quality healthcare to our patients.
Overview
The Patient Relations Outreach Representative will focus on enrolling new members with Medicare onto the practice by creating engagements in the community, guiding patients on health care coverage options, and developing strategic partnerships.
Duties & Responsibilities:
Administer marketing tactics through several platforms to develop Medicare patient lead list and enrollment. Marketing methods can be completed face-to-face, telemarketing, patient referrals, community partnerships, etc.
Enroll Medicare patients onto Palm Medical Centers as the primary care physician assigned to their HMO health plan.
Meet or exceed monthly enrollment target in efforts to contribute to Palm Medical Centers' membership growth.
Collaborate with Marketing Department to attend community events, store table-tops and center activations to generate contact lists and work prospective leads.
Screen potential members about their healthcare needs. Work with partnered insurance agents and brokers to guide patients on the best health plan selection.
Educate the potential members about center services, how to access the services and programs and overall member eligibility.
Coordinate center tours for potential patients, including transportation to-and-from the scheduled tour.
Work with the Case Management Team for appropriate enrollment strategies.
Provide customer service throughout entire length of membership for patient center retention.
Represent the Palm Medical Centers brand well. Have full knowledge of the company's services and patient resources.
Position Preference:
Education: High school or equivalent
Experience: Healthcare and/or Marketing Sales
Language: English and Spanish preferred. Additional languages a plus. Bilingual not required.
Job Type: Full-time
Salary: $40,000.00 - $100,000.00 per year
Work Remotely
No
Benefits:
401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Weekends as needed
Supplemental pay types:
Bonus opportunities
Commission pay
Work Location: Multiple locations
Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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