Post job

Patient service representative jobs in Toms River, NJ - 1,418 jobs

All
Patient Service Representative
Patient Care Coordinator
Front Desk Coordinator
Customer Service Representative
Account Management Representative
Authorization Specialist
Patient Service Specialist
Patient Care Representative
Patient Access Representative
Patient Representative
Medical Receptionist
Patient Coordinator
Scheduler
Insurance Specialist
Scheduling Coordinator
  • PATIENT SERVICES REP

    Cooper University Health Care 4.6company rating

    Patient service representative job in Bensalem, PA

    About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives. Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls. Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach. Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and work queues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling). Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls. Fulfills organizational responsibilities as assigned including respecting/promoting patient rights, responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations. Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume. Other duties as assigned by the manager. Experience Required * Minimum one year of recent registration or billing experience working in a medical facility preferred. * Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. * Epic experience preferred. * Excellent organizational, written/verbal communication and teamwork skills. * Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required. License/Certification Requirements NAHAM Certified Healthcare Access Associate (CHAA) certification preferred. Special Requirements Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers. NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.
    $31k-35k yearly est. 1d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Service Representative

    Risus Talent Partners

    Patient service representative job in Newtown, PA

    Customer Service Representative | Strategic Account Services Newtown Square, PA | Hybrid (4 days on-site, 1 remote) We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams. What You'll Do Process customer orders accurately within 48 hours Support pricing reviews for new and existing customers Manage customer inquiries, requests, and issue resolution Maintain accurate customer and product data in the ERP system Monitor inventory levels tied to customer programs Collaborate with purchasing and internal teams as needed What We're Looking For Customer service or order management experience Comfort working in ERP and CRM systems Strong communication and phone skills Organized, detail-oriented, and able to multitask Able to thrive in a mostly on-site, hybrid environment Why This Role High-visibility strategic accounts Stable, collaborative team environment Growth-focused role supporting an expanding program
    $28k-36k yearly est. 5d ago
  • Customer Service Representative

    LHH 4.3company rating

    Patient service representative job in Hamilton, NJ

    Job Title: Customer Service Representative Type of Employment: Temp to Permanent In Office/Hybrid/Remote: Fully in Office Hourly: $22 - $23/hr Based on years of experience If you're looking to work in a professional office with a fun team, LHH is partnering with a consumer services organization in Hamilton, NJ that is looking to hire a Customer Service Representative as soon as possible! The qualified candidate should have prior customer service experience, excellent phone demeanor, and be computer savvy. The hours are Monday through Thursday 9AM to 5PM with a 30-minute break and Friday from 9AM to 3:30PM with a 30-minute break (36-hour work week). This role is fully in office. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: Answer incoming phone calls from existing customers and assist with questions and concerns Make outbound calls to customers reminding them of missed payments when applicable Inputting payments for customers Assisting customers with autopay set up and navigating the company website Required Experience: Bachelor's Degree in a related field or 1 year of retail or corporate customer service experience Excellent written and verbal communication skills Proficient in Microsoft Office Suite and able to learn new software easily Ability to type 50WPM minimum Superb customer service abilities with a knack for de-escalations Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
    $22-23 hourly 2d ago
  • Customer Service Representative

    Robert Half 4.5company rating

    Patient service representative job in Edison, NJ

    We are seeking a reliable Customer Service Representative to assist customers by providing product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and can handle inquiries with patience and professionalism. Key Responsibilities Respond to customer inquiries via phone, email, or chat Resolve customer complaints and issues in a timely and effective manner Provide accurate information about products, services, and policies Process orders, returns, exchanges, or account updates Document customer interactions and maintain accurate records Escalate complex issues to the appropriate team when necessary Maintain a positive, professional attitude at all times Qualifications Previous customer service experience preferred but not required Strong verbal and written communication skills
    $29k-36k yearly est. 2d ago
  • Customer Service Representative

    Randstad USA 4.6company rating

    Patient service representative job in Burlington, NJ

    We are seeking a customer-focused Customer Service Representative to join our team in Burlington, NJ. In this role, you will be the "voice and heart", providing essential support and troubleshooting for our diverse customer base. This is an entry-level position designed for individuals who are eager to learn our industry-leading technologies and grow within a supportive, collaborative environment. What You'll Do: Actively listen to customer inquiries to provide accurate information on products, parts, and services. Efficiently process supply orders, provide price quotes, and manage RMAs (Return Merchandise Authorizations) and Web Store enrollments. Maintain precise documentation of all customer interactions and solutions within our CRM database to ensure seamless follow-up Work closely with supervisors and cross-functional teams to meet performance metrics while adhering to company guidelines and schedules. Essential Qualifications: High school diploma, GED, or equivalent experience. 0-1 year of experience in a customer-facing or professional office environment. Exceptional phone handling skills and the ability to practice active, responsive listening. Familiarity with CRM software or advanced proficiency in the Microsoft Office Suite. What We Offer: $22 per hour competitive compensation M-F, 20 hours per week part time schedule Enjoy a balanced schedule with in-office collaboration Monday through Wednesday. Comprehensive medical, dental, and vision insurance, plus an Employee Assistance Program (EAP). 401(k) plan with company match and life insurance. For a faster response, please email your resume to ****************************** with "CSR" in the subject line.
    $22 hourly 4d ago
  • Client Service I Representative- Front Desk Receptionist

    Canon U.S.A., Inc. 4.6company rating

    Patient service representative job in Princeton, NJ

    Company Canon U.S.A., Inc. Requisition ID 33680 Category Field Service Type Full-Time Workstyle Full-Time On Site About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Reception/Office Services: -Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering data into computer. -Responds to customer needs and requests, accepts deliveries and sets up food and beverages for meetings. -May also be responsible for copy/binding/copier maintenance. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role: $17.20 - $23.37 hourly - HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else *Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #PM19 #LI-JZ1 #LI-ONSITE Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $17.2-23.4 hourly 2d ago
  • Medical Receptionist $21/HR - IMMEDIATE HIRE

    Teksystems 4.4company rating

    Patient service representative job in Marlton, NJ

    *IMMEDIATE MEDICAL RECEPTIONIST JOB OPPORTUNITY* *OPPORTUNITY TO WORK WITH ONE OF THE LARGEST ONCOLOGY CENTERS IN THE AREA* *FULL TIME OPPORTUNITY MONDAY - THURSDAY 745AM-515PM + FRIDAY 745AM-12PM* *$21/HR* *MARLTON, NJ 08053* *CAN START IMMEDIATLEY* Qualifications: * 1 year of medical receptionist experience * Experience handling patient check in/insurance verification * Experience working with EMR systems * Excellent communication skills Description: * Greet and check-in patients upon arrival, verify demographic and insurance information, and enter information into electronic medical records (EMR) system * Schedule appointments for patients, both in-person and over the phone, and follow up on missed appointments * Verify insurance coverage and collect co-payments or outstanding balances from patients * Maintain and update patient records, ensuring accuracy and completeness * Coordinate with medical staff to ensure patient needs are met and appointments are scheduled in a timely manner * Respond to patient inquiries and concerns, escalating issues to appropriate staff members when necessary * Ensure compliance with all HIPAA regulations and patient confidentiality guidelines * Other administrative duties as assigned by management, faxing scanning, mail, signing for packages *Job Type & Location*This is a Contract to Hire position based out of Marlton, NJ 08053. *Pay and Benefits*The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Marlton,NJ 08053. *Application Deadline*This position is anticipated to close on Jan 28, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $18-20 hourly 2d ago
  • SEEKING EXPERIENCED PATIENT CARE COORDINATOR / FRONT DESK

    Hess Spine and Orthopedics LLC 4.9company rating

    Patient service representative job in Princeton Junction, NJ

    Job DescriptionOverview Join our fast growing team of dedicated, happy, positive people making a difference in patient's lives! SEEKING EXPERIENCED PATIENT CARE COORDINATOR / FRONT DESK MUST speak fluent English and Spanish. Prepare provider's clinic schedule to ensure all necessary documents are on file and we are well prepared for the day. Provide education and support to patients and their families regarding the provider's treatment recommendations. Ensure compliance with healthcare regulations and standards while maintaining patient confidentiality. Facilitate referrals to appropriate services such as physical therapy, pain management, or diagnostic imaging. Document all interactions and updates in the patient's medical records accurately. Skills Strong knowledge of clinic operations and medical practices. Solid understanding of human anatomy to effectively assess patient needs. Excellent communication skills for interacting with patients, families, and healthcare teams. Ability to manage multiple cases simultaneously while maintaining attention to detail. Knowledge of orthopedic practices is a plus. Speak fluent Spanish and English This role requires a compassionate individual who is dedicated to patient care and satisfaction.
    $36k-55k yearly est. 19d ago
  • Patient Care Coordinator

    Asembia LLC 3.7company rating

    Patient service representative job in Trevose, PA

    Patient Care Coordinator Department: Patient Support Center/Call Center Reports To: Sr. Director Operations FLSA Non-Exempt Primary Function: The incumbent is responsible for executing program requirements, managing daily workflow, providing accurate and complete data input, managing pre-certifications, and providing high levels of customer service. Our core Patient Support Center hours are 8:00am to 11:00pm EST, Monday through Friday, and 8:00am to 8:00pm EST, Saturday and Sunday. Job Scope and Major Responsibilities: Complete prescription intake process including verification of insurance coverage Assist physician's offices through the prior authorization and appeals process Research financial assistance options for patients through copay cards, foundations, and assistance programs Coordinate prescription processing and delivery with dispensing pharmacies Manage and triage high volume of customer service phone calls while managing day to day operations Build relationships with physicians, manufacturer sales representatives, pharmacies, patients, and other team members to optimize workflow and achieve program goals Ensure proper documentation of process flow from prescription initiation through completion Provide timely updates to physicians, pharmacies, and manufacturers regarding prescription status Interface with IT department to improve system functionality and workflow Attend team meetings to support ongoing program development Other responsibilities as assigned Success in this position is defined by high levels of customer service and timely processing of prescriptions through all phases Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”) Performance Criteria: Performance in this role is measured by accurate and timely routing of referrals and reporting as well as high levels of customer service. Required Qualifications: Minimum of 2 years pharmacy experience preferred Previous work experience in a call center environment or customer service role preferred General knowledge of pharmacy laws, practices and procedures Knowledge of common medical terms/abbreviations and pharmacy calculations Understanding of insurance and third-party billing systems Skill to prioritize and work in a fast-paced environment Exemplary communication, organization, and time management skills Capability of working independently and as a member of a team Ability to preserve confidentiality of protected health information (PHI) Proficient in MS Word, Excel and Outlook Possess and maintain professional demeanor and courteous attitude Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws .
    $22k-35k yearly est. Auto-Apply 5d ago
  • Call Center/ Patient Service Representative

    Henry J Austin Health Center 4.1company rating

    Patient service representative job in Trenton, NJ

    Starting at $47,840 MAJOR FUNCTION This position requires excellent communications and customer service skills, and is responsible for professionally responding to telephone inquiries to the Call Center from patients seeking health services provided by Henry J. Austin Health Center, and for front desk registration of patients for healthcare services. Representatives in the Call Center are responsible for solving problems and educating callers about our member health programs and procedures. Front Desk Patient Representatives are responsible for maintaining accurate and efficient patient registration, including accurate collection of payments and accurate and complete insurance information collection, and comprehensive patient enrollment and registration into other programs, such as Medicaid and Uncompensated Care which provide for patient healthcare needs. Patient Representatives ensure a seamless patient transition from the front desk to the clinical departments. This position requires employee to be cross-trained and to be able to perform either function in the Call Center or at the Front Desk based on company needs. ESSENTIAL FUNCTIONS CALL CENTER: Promptly answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality agreements and policies and procedures. Provides information on Henry J. Austin's customers' programs, policies, and procedures. Collects and enters patient intake information into the appropriate medical service software system to initiate the transaction. Documentation is to be concise, thorough, and accurate. Refers patients to the Henry J. Austin nursing team for triage and medical advice. Utilizes automated computer software to schedule appointments, and effectively communicate such information to the appropriate party per established protocols. Participates in internal and external educational opportunities relevant to the call center or customer service environment. Meets outlined Henry J. Austin quality benchmarks and/or quality indicators as monitored through audits or recordings. PATIENT REPRESENTATIVE: Supports organizational changes by demonstrating flexibility in providing coverage and/or availability for the call center or front desk patient registration via scheduling adjustments for unexpected absences, events, or call volume variances. Manages cash and efficient processing of co-pays. Ensures accuracy with insurance verification procedures. Facilitate interoffice team communication with respectful and constructive problem solving and resolve conflict among team members quickly and fairly. Maintains a working knowledge of all Provider clinical schedules, call and leave schedules. Shall efficiently use, monitor and maintain data from EHS modules including, but not limited to, Scheduling and Patient Registration. Must be able to tolerate frequent work interruptions, organize work and reset priorities in order to complete work responsibilities in a timely manner. Work is affected by frequent changes in procedures and state, federal, and agency regulations. Other changes requiring immediate response are computer changes in billing and accounting system and hospital/medical classification procedures. ADDITIONAL RESPONSIBILITIES: Customer service oriented. Must be willing to work at all HJA locations, or remotely, on demand as needed based on business needs. Meets Henry J. Austin incentive standards in all categories on a quarterly basis. Team player. Meets the expectations of our internal and external customers in providing excellent service. Demonstrates positive customer relationship skills with all telephone encounters. Seeks and supports changes in call flow processes and communication services. Suggests improvements and participates in organized efforts to improve service levels. Willingly performs other duties or tasks as assigned and handles multiple tasks effectively and efficiently. Promotes sense of pride in call center and positive interpersonal relations among all team members. Exhibits commitment to effective problem solving techniques when issues arise. Arrives at workstation on time, ready to work, and demonstrates minimal absenteeism. Demonstrates effective problem solving skills Performs other duties and assumes other responsibilities as apparent and/or as assigned by Patient Services Supervisor or Patient Access Director. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. REQUIREMENTS: EDUCATION & EXPERIENCE: Graduation with proof of high school diploma or possession of an approved high school equivalency certificate required. A two-year college degree or other post-secondary education and/or training preferred. Employee must pass the presumptive eligibility NJ state exam (Medicaid enrollment exam) within the first year of employment. Exam preparation class is provided by the State of New Jersey with paid time off by HJAHC to attend a required training class. Employee may be required to use their own earned time if repeat training classes are necessary. Failure to pass the Presumptive Eligibility NJ State exam (Medicaid Enrollment exam) within the first year of employment may subject the employee to termination from position. LICENSURE AND/OR CERTIFICATIONS: None required KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO's) Skill in the application of modern office techniques and practices and the use and care of office machines and equipment. Computer literacy and proficiency. Bi-lingual Spanish preferred (may be required as indicated by job notice). Excellent communications and interpersonal skills. Ability to stay calm and professional under pressure. Must be courteous and have a pleasant/friendly disposition. Ability to work well with others and to assist the public cooperatively and courteously. Strong ability to work in a fast-paced environment and to remain on-task to produce high outcomes. PHYSICAL & WORK REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the manual dexterity sufficient to operate phones, computers and other office equipment. The position requires the physical ability to kneel, bend, and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials.
    $47.8k yearly Auto-Apply 60d+ ago
  • Patient Care Coordinator

    AEG 4.6company rating

    Patient service representative job in Hopewell, NJ

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager
    $52k-69k yearly est. 2d ago
  • Patient Service Representative

    Radnet 4.6company rating

    Patient service representative job in Edison, NJ

    Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family. #PSRMS
    $33k-38k yearly est. 19d ago
  • IV Patient Care Coordinator /Nurse Billing

    Adapthealth

    Patient service representative job in Toms River, NJ

    Full-time Description The Home Infusion Patient Care Coordinator is responsible for scheduling clinical staff to visit patients. This may include Community Home Infusion Nursing, Adapthealth and/or Subcontracted Nursing. The Patient Care Coordinator is responsible for handling everyday administrative tasks required to ensure smooth operation and assisting the nursing department with patient scheduling, obtaining clinical notes, laboratory results and physician documents. Works closely with the pharmacy, nursing, transportation, sales, intake teams to determine schedule needs and availability to ensure appropriate prescriptions are being delivered and scheduled at the correct times and administered accurately. Essential Functions and Job Responsibilities: Supports organization's mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationships with co-workers Schedules new cases by scheduling nurses to meet patient infusion schedule needs. Schedules and reschedules all visits based on patients' needs and authorizations. Runs reports including productivity, case count and missed visits Ensures electronic verification visit are processed and sent timely. Works closely with Reimbursement to review list from private pay/managed care Adheres to the organization's policy regarding absenteeism and appearance Ensures appropriate staffing is arranged for all patient care Coordinates, monitors, and schedules patient care across all clinical areas Coordinate scheduling needs with staffing availability to assigned team Ensures Nurse/ nurse supervisor is aware of staffing needs and requirements Communicates with patients, to schedule infusion based on prescription refills and refers any medication or illness related questions or concerns to a board licensed healthcare professional including but not limited to nurses, pharmacists, or supervised pharmacy interns. Responsible for interpreting physician's orders and scheduling according to orders Provide accurate patient scheduling inconsideration of numerous factors including knowledge of time needed for drug regimens Transfers referral data to selected Nurse or subcontractor. Enters all scheduling data into the computer system in a timely manner and ensures that data is accurate and complete. Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Community Home Infusion/Adapt Health information Maintains documentation of calls to and from patients Accurately enters information into electronic health records (EHR); electronically records data for collection, storage, analysis, retrieval, and reporting. Identifies any missing documentation in the medical record to supervisor. Confirms nursing notes in EHR system. Obtains incoming outsourced agency nursing notes and invoices to match up dates and times, enters Patient Care Management System and forwards to QA Nurse for review. Assists with sending out physician plan of treatment and free form orders for signature and tracks for return, works with sales representatives to obtain timely signature as needed. Omission of specific duties does not exclude them from this position if the work is similar, related or a logical assignment for this position Assure 24 hour/day, seven days/week administrative on-call coverage for the branch. Ensures compliance with federal, state, and local rules and regulations, and company policies in all patient care aspects. Maintain patient confidentiality and function within the guidelines of HIPAA. Complete assigned compliance training and other educational programs as required. Maintain compliant with AdaptHealth's Compliance Program. Perform other related duties as assigned. Competency, Skills and Abilities: Knowledge and ability and the necessary skill and judgement to perform all procedures as outlined Excellent written and verbal communication skills Detail oriented with ability to work in an organized and methodical manner. Ability to work in a fast-paced team environment. Excellent analytical skills, ability to proactively manage multiple priorities. Must possess a strong sense of urgency and attention to detail Excellent communication skills both written and verbal required along with interpersonal skills Demonstrated ability to prioritize multiple tasks to meet deadline Demonstrated ability to interact in a collaborative manner with other departments and teams Strong critical thinking and problem-solving skills required Capacity to work with limited supervision and support, in a rapidly changing and fast paced environment Basic level skill in Microsoft Products to write routine reports, create documents, enter and formatting text, and accurately update all patient information. Requirements Education and Experience Requirements: High School Diploma/GED required, Associate or bachelor's degree a plus Two (2) years' experience in scheduler/coordinator position with a home health agency or infusion pharmacy or medical background preferred Physical Demands and Work Environment: Must be able to bend, stoop, stretch, stand, and sit for extended periods. Ability to perform repetitive motions of wrists, hands and/or fingers due to extensive computer use. Work environment may be stressful at times, as overall office activities and work levels fluctuate. Subject to long periods of sitting and exposure to computer screen. May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen May be exposed to angry or irate customers, patients, or referral sources. Ability to utilize a personal computer and other office equipment. Must be able to lift 5 to 15 pounds as needed. Metal ability to work with limited supervision and support, in a rapidly changing and fast paced environment Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
    $20k-43k yearly est. 60d+ ago
  • Bilingual Patient Advocate, Educator

    The Women's Centers 3.9company rating

    Patient service representative job in Cherry Hill, NJ

    Bilingual Patient Advocate, Educator - Full-Time Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care Motivated Patient Advocate / Educator / Center Assistant sought for Full-Time Tuesday through Saturday hours at Cherry Hill Women's Center, a state licensed ambulatory surgical center. CHWC has delivered excellence in abortion and reproductive healthcare for over 45 years, always at the forefront of best practices in our field. Our team members are committed to advocating and caring for women seeking legal, safe, compassionate abortion care, in addition to assistance for adoption services and prenatal care. Patient Advocate, Education and Lab Responsibilities include: Responding to patient needs by offering fact-based education, supportive counseling and community resources discussed in a patient-centered manner and include parenting and adoption plans Serving as an advocate to patients, their partners and families, providing referrals when necessary Bilingual Advocates interpret for non-English speaking patients and their loved ones throughout the abortion care experience Cross training on Front Desk Receptionist and Financial Intake includes: Performing patient check-in Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients Reconciling deposits and completing all required tracking paperwork Participation in training of interns Our team welcomes committed individuals with a strong work ethic, who want to make a difference in the community, work with a diverse patient population and can juggle multiple tasks. Ideal candidates possess: Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience. Effective communication skills Strong computer skills (Electronic Health Record experience a plus!) Ability to multitask, strong attention to detail and excellent time management skills General knowledge of reproductive systems CHWC is committed to continuous improvement and we believe that all people must have access to high quality, compassionate and respectful reproductive healthcare. CHWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation and American Association for Accreditation of Ambulatory Surgery Facilities and licensed by NJ Department of Health. CHWC values staff development and growth and offers many learning opportunities at national conferences. Full-Time hours Tuesday through Saturday - no nights - no holidays Benefits: competitive pay rate, medical, dental, vision, life, Aflac, 401k with employer match.
    $33k-38k yearly est. Auto-Apply 11d ago
  • Medicaid/CharityCare Eligibility Representative

    Panacea Healthcare Solutions

    Patient service representative job in East Windsor, NJ

    The KA Consulting Services division of Panacea has been assisting hospitals and healthcare systems with the intricacies of reimbursement since 1978. Throughout our history, we have focused on helping our clients navigate the complexity of both governmental and commercial-payment models with the dual goals of optimizing revenue and achieving compliance. Our extensive knowledge base and years of industry experience provide a blueprint for clinical decision making, data analysis, and documentation - the backbone for a successful hospital or health system. Panacea Healthcare Solutions is looking for a Medicaid/CharityCare Eligibility Representative to work at our client facilities with patients applying for financial assistance. Requirements Essential Job Functions and Primary Duties: Assisting patients in applying for financial assistance through Medicaid or Charity Care on behalf of our client facility. Interviewing patients or authorized representatives via phone or in person to gather information to determine eligibility for medical benefits. Obtaining, verifying, and calculating income and resources to determine client financial eligibility. Documenting case records using automated systems to form a record for each client. Following up with applicants to obtain accurate and complete information within strict timeframes. Completing/following up on all forms related to Medicaid and Charity Care eligibility. Performing any additional tasks related to the position assigned by the Manager. Minimum Qualifications: High school diploma/GED, Bachelor's degree is preferred. Must be ambitious and self-directed in a fast-paced environment and can perform in a high volume, multitasking setting. Must be trustworthy, professional, detail and goal oriented. Must have exceptional customer service and excellent verbal/written communication skills. Must be able to learn and work with Medicaid eligibility regulations. Preferred Qualifications: Knowledge of Medicaid and Charity Care program. Experience working in a hospital setting. Ability to speak and read Spanish.
    $31k-40k yearly est. 60d+ ago
  • Patient Coordinator (Part Time)

    Schweiger Dermatology 3.9company rating

    Patient service representative job in Toms River, NJ

    Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 570 healthcare providers and over 170 offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger Dermatology Group provides medical, cosmetic, and surgical dermatology services with over 1.5 million patient visits annually. Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members. Schweiger Dermatology Group has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger Dermatology Group has also received Great Place to Work certification. To learn more, click here. Schweiger Dermatology Group's Ultimate Employee Experience: * Multiple office locations, find an opportunity near your home * Positive work environment with the tools to need to do your job and grow * Full time employees (30+ hours per week) are eligible for: * Medical (TeleHeath included), HSA/FSA, Dental, Vision on 1st of the month after hire date * 401K after 30 days of employment * Your birthday is an additional personal holiday * Company Sponsored Short Term Disability * Pre-tax savings available for public transit commuters * Part-time employees (less than 30 hours) are eligible for: * Dental and Vision on 1st of the month after date of hire * 401K after 30 days of employment * Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services Job Summary: Full-Time Patient Coordinator at our Toms River Office. The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff. Open to no experience but has an interest in healthcare, teamwork experience, and detail oriented with a flexible schedule. Schedule: Part time, less than 30 hours per week. Availability Monday through Friday with rotating Saturdays within operating hours of 7:00am - 7:30pm. Open Flexibility to help cover in a team environment is needed. Patient Coordinator/Medical Receptionist: * Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller. * Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s) * Understand provider to patient flow and anticipate provider's next steps to the best of their ability * Perform inventory responsibilities and stocking of supplies and equipment as requested * Attend all in-house training and continued education opportunities Qualifications: * Healthcare Experience is preferred. * Medical Receptionist Experience preferred. * Experience using EMR software and patient scheduling systems preferred. * Must be computer savvy and familiar with Microsoft Word, Excel and Outlook. * Strong communication, interpersonal, and organizational skills. * Excellent patient relation and customer services skills. * Must be professional, reliable and dedicated employee. * Prefer prior experience working in a dermatology / medical environment preferred. * Open availability to work during weekdays and weekends. Hourly Pay Range: $16 - $20 Schweiger Dermatology Group, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law. Schweiger Dermatology Group does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.
    $16-20 hourly Auto-Apply 8d ago
  • Life Insurance Clerk

    Collabera 4.5company rating

    Patient service representative job in Trevose, PA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Description: • End result/objective which the project exists to achieve • Provide policy benefits to our Insured's/Beneficiaries in compliance with policy language. • Make accurate and compliant decisions related to life claims adjudication. • Analyzing claims to determine eligible benefits through validation of policy status and policy language. • Determining need for additional documentation to clarify discrepancies or incomplete information. • Evaluating information received and adjudicating claim, within authority level, in accordance with the policy language. • Consult with technical audit to insure proper claims determination. • Maintain quality and production goals on a consistent basis. • Complete daily reports (e.g. daily work records) to provide data to assess productivity and quality. Qualifications Minimum Knowledge necessary: • High school diploma required/Bachelor's Degree preferred. • 2-5 years experience in life insurance claims processing. • Sound judgement and decision making. • Highly organized, dependable and flexible. • Strong analytical skills and detail oriented. • Excellent interpersonal skills. • Ability to work independently as well as within a team. • Proficient PC skills (MS Office, Internet). • Ability to multi-task. Additional Information Thanks Regards, Ujjwal Mane **************************** Phone: ************
    $32k-40k yearly est. Easy Apply 60d+ ago
  • Medical Receptionist

    American Family Care Toms River 3.8company rating

    Patient service representative job in Toms River, NJ

    Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Patient Services Technician Specialist/ Phlebotomist

    Mindlance 4.6company rating

    Patient service representative job in Medford, NJ

    Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,
    $32k-36k yearly est. 3h ago
  • Dental Office Receptionist/Patient Care Coordinator

    Colts Neck Smiles LLC

    Patient service representative job in Colts Neck, NJ

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development We are looking for a friendly, personable, and enthusiastic FRONT Dental OFFICE member to add to our stellar team! We have a beautiful and modern Dental office. We love our patients and we want someone that will be AWESOME on the phone and provide the BEST customer care to each and every one of them. We want that "right person" to grow with our team, enjoy their time at work, be challenged with what they do, and make a difference in the lives of our patients. We are looking for candidates who think long term and are COMMITTED , responsible, organized, and punctual with the daily tasks. If you are looking for a place to grow, a family friendly environment, to work with-- then send us your resume and contact information after answering Preferred Qualifications: At least 1-2 years of experience in a dental office Familiar with Open Dental Full-time Computer Skills Team Player!! We are looking to fill this position ASAP so if this person is YOU then apply immediately!!! We look forward to talking to you and meeting you soon!! ~ Bring the Joy! Job Type: Full-time Benefits: Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Uniform allowance Ability to commute/relocate: Colts Neck, NJ 07722: Reliably commute or planning to relocate before starting work (Required) Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Computer skills: 1 year (Preferred) Dental Office: 1 year (Required) Work Location: In person
    $20k-43k yearly est. 13d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Toms River, NJ?

The average patient service representative in Toms River, NJ earns between $30,000 and $44,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Toms River, NJ

$36,000

What are the biggest employers of Patient Service Representatives in Toms River, NJ?

The biggest employers of Patient Service Representatives in Toms River, NJ are:
  1. Zoll Lifevest
  2. Deborah Heart and Lung Center
Job type you want
Full Time
Part Time
Internship
Temporary