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Patient service representative jobs in Tulare, CA

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  • Litigation Practice Coordinator - AmLaw in Fresno

    Adams & Martin Group 4.3company rating

    Patient service representative job in Fresno, CA

    We are seeking an Attorney Practice Coordinator (formerly Legal Secretary) to provide high-level administrative and practice support to multiple attorneys. This hybrid position is based in Fresno, California, with an in-office schedule of 2-3 days per week after training. Key Responsibilities: Coordinate attorney support across resource teams and corporate departments. Manage accurate submissions and documentation for attorney requests. Verify court and agency deadlines; alert attorneys promptly. Create and update litigation matters in Virtual Binder. Prepare and finalize Tables of Contents (TOCs) and Tables of Authorities (TOAs). Coordinate and execute filings with courts and administrative agencies, including e-filing. Maintain document management in NetDocuments. Create and submit New Client Matters (NCM) within firm standards. Manage attorney contact lists and assist with client relationship systems. Submit daily task logs and assist with pre-bill reviews as needed. Qualifications: Minimum 6 years of experience in a professional or legal environment. Strong organizational and time management skills; ability to support multiple attorneys. Advanced knowledge of court rules, ECF procedures, and legal terminology. Proficiency in MS Office, Outlook, Adobe, and document management systems (NetDocuments). Bachelor's degree preferred; trial experience a plus. Compensation & Benefits: Hourly range: $38 - $52, based on experience and education. Eligible for performance-based bonuses. Comprehensive benefits package. Learn more here. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $38-52 hourly 3d ago
  • Dental Patient Representative I (Temp)

    Family Healthcare Network 4.2company rating

    Patient service representative job in Visalia, CA

    Primary Accountability The Dental Patient Representative I is responsible for providing information regarding FHCN dental services to patients and their families and administering daily activities of the office. Description of Primary Responsibilities Responsible for running daily provider schedules and conducting all necessary follow-up. Verifies insurance information is current prior to patient's visit (running eligibility). Confirms patients for following day during appointment confirmation phone call and informs patient of co-pay amount due at time of visit. Responsible for following up on “no show” patients, and maintaining recall system. Educating and signing patients into the FHCN portal. Responsible for maintaining supplies and stocking items. Maintains supplies of new storage and temporary charts along with necessary forms and identification cards. Maintains adequate inventory of all required supplies. Responsible for collecting and attaching billing information from patients. Balances cash payments on a daily basis. Assures accurate CPT and DX codes before submitting superbills. Provides financial counseling and referrals for program eligibility, sends patient's information to billing department for any needed pre-authorizations. Responsible for providing customer service to patients. Receives incoming calls and directs them to the appropriate party. Establishes, maintains and updates patient records and files. Generates paperwork to register patients for network services. Schedules, reschedules and screens appointments. Verifies insurance eligibility and patient financial status. Registers, inputs and updates patient information. Inputs provider schedules. Collects and attaches bills and billing information on a daily basis. Works with billing department to resolve patient's concerns. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Must possess a high school diploma or General Educational Development (GED) certificate. Job duties require specific knowledge of office or administrative processes and practices, typically learned on the job or through a series of training sessions that would comprise a few weeks if done consecutively. Technical Skills: Ability to prepare basic correspondence and simple reports in Microsoft Word. Ability to use Microsoft Excel to create tables and simple displays of information. Ability to create basic presentations in Microsoft PowerPoint. Licenses & Certifications: Valid CA driver's license is required. Communications Skills: Job duties require the employee to effectively communicate routine or non-technical information to co-workers and others. Effectively communicates written information (including electronic correspondence) and verbal presentations. Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand or walk; and must occasionally bend waist, twist waist, squat, climb, kneel, reach above and below shoulder height, and/or move items up to 20 pounds. Pay Scale: Min Hourly Rate: $21.00 Max Hourly Rate: $28.60
    $21-28.6 hourly Auto-Apply 60d+ ago
  • Patient Care Coordinator

    Dhillon Healthcare Group

    Patient service representative job in Visalia, CA

    Job Details SEVA HOSPICE VISALIA - VISALIA, CA Full Time $25.00 - $30.00 Hourly DayDescription Qualifications Seva Hospice is a locally owned and operated company of experienced hospice providers with a desire to serve the communities we live and work in. Due to growth, we are looking for an experienced Patient Care Coordinator to join our dynamic team. This is a full-time position in our office in Visalia, CA. Occasional weekends may be required. Your presence and services should bring comfort to the person who faces the end of their lives and help them reach acceptance and peace of mind. A compassionate nature and excellent interpersonal skills will make you a good candidate for this position. Our goal is to help patients live their final days with dignity and comfort. Benefits Competitive hourly pay Medical benefits 401k matching Supportive and friendly work environment Requirements Hospice experience preferred At least two (2) years related experience, preferably in scheduling or medical office management. Competency with Microsoft Office suite of programs, including Word, Excel and PowerPoint. Strong understanding of the hospice philosophy. Demonstrated ability to maintain performance in a fast-paced, heavy work environment while paying great attention to detail. Strong interpersonal and communication skills. Ability to deal tactfully with customers, clinical staff and the community. Responsibilities Coordinates daily patient activities and referrals with clinicians, admin on call and account executives. Maintains patient confidentiality and protects operations by monitoring confidential information. Ensures compliance with all state, federal, and CHAP regulatory requirements. Maintains positive working relationships with patients, families, clinical staff and community partners. Assists in coordinating care with community partners to ensure seamless transition of patients to home care. Provides support to clinical staff by means of back office support. Responds to messages appropriately and disseminates information to the appropriate persons. Participates in patient survey activities, documents findings and notifies appropriate supervisor of any dissatisfied customers.
    $25-30 hourly 55d ago
  • Scheduler

    Electrical Power Source Fresno

    Patient service representative job in Fresno, CA

    Job Description Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems. Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments. Manages department schedule by maintaining calendars for department personnel and arranging meetings. Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries. Maintains customer confidence and protects operations by keeping information confidential. Pull Permits with PG&E and different city permits when needed Schedule and coordinate inspections with City or PG&E Inspectors for completion of projects. Contributes to team effort by accomplishing related results as needed. Knowledge on how to use Service Titan E04JI802fng3406jkq6
    $40k-69k yearly est. 26d ago
  • Patient Care Coordinator

    Wonderful Center for Health Innovation

    Patient service representative job in Lost Hills, CA

    As a leading agriculture business, we are committed to supporting the families who help our business units thrive in California's Central Valley. With a comprehensive strategy to combat preventable chronic illnesses, we partner with our communities to create a healthier future-and you could be part of this transformative team. Not only are we redefining health and wellness in California's Central Valley, but we're also offering these programs entirely free to our employees, their families, and the communities where they live and work. Join our dedicated team to provide high-quality, patient-centered care and make a significant impact on the lives of employees at The Wonderful Company, who are the force behind beloved household names like Wonderful Pistachios , FIJI Water, POM Wonderful , JUSTIN Wine, Teleflora , Wonderful Seedless Lemons, and Wonderful Halos Citrus. To learn more about our programs and read our entire Corporate Social Responsibility report, click here. Job Description We are seeking a Patient Care Coordinator to join our Central Valley health and wellness team. The position will rotate between our Central Valley Wellness Centers and two Student Wellness Centers, which are located in Delano and Lost Hills, CA. This individual will assist our team of clinicians, administrators, and WCPA staff to provide wellness care, customer service, and support to WCPA students and TWC's employees and families who utilize clinic services. For the right candidate, this will provide an incredible opportunity to build, develop, and foster collaboration among a team that is evolving a new model for world-class health and wellness that can have an immense positive impact for underserved and vulnerable populations. Essential Job Duties & Responsibilities: Work will be split across support for the medical and behavioral health teams: Welcome patients in a manner that is helpful and friendly; determine purpose of visit and direct to appropriate person or program Answer incoming calls for WHW clinics (Lost Hills and Delano main line, SWC phones) route incoming calls to appropriate departments/staff Provide outstanding customer service to callers and visitors of WHW clinics Track voicemails and return patient calls Register new patients and update/verify existing patient demographics by collecting detailed patient information and eligibility status that is accurate and up-to-date Patient scheduling: schedule patients for medical and behavioral health visits; call patients to confirm upcoming appointments; follow-up with patients for missed appointments Assist clinicians onsite with administrative and scheduling needs Collaborate with outside healthcare providers to schedule patient care Monitor and schedule all referrals for Student Stress Support Participate in the creation and execution of special projects as assigned by leadership (non-participating clinic outreach, birthday check-up outreach, etc.) Assist with FWC initiatives as they relate to patient outreach and scheduling Communicate and collaborate with WCPA staff regarding student services at the SWC Unlock and lock SWC rooms, cabinets, and drawers to ensure patient confidentiality is maintained Referrals (As Assigned) Process referrals in a timely fashion, including sorting and processing referrals by indicated urgency and date of completion required Verify that providers have sufficiently documented the reason for the referral and have done the appropriate work ups prior to sending the patient to the specialist Identify providers for appropriate specialty that will accept patient's insurance coverage, arrange and confirm appointments with patients Prepare, document, inform and refer patients to specialists based on each insurance company's available specialty network Educates the patients on the referral process including their own responsibilities as well as their insurance company's process and protocols in regard to a referral. Communicate effectively with providers as needed to obtain input and needed information to coordinate care and resolve issues as they arise Follow up on retrieving results from visit to specialists for the ordering provider to review. Maintain patients' medical records up to date with new information received from different sources (providers, specialists, patients, insurance) Conform with and abide by all regulations, policies, work practices and instructions. General: Maintain patient privacy and follow HIPAA guidelines Share changes to WCPA academic calendar with SWC clinicians as needed Track inventory of office supplies and equipment Assist with front desk duties as needed/assigned Other duties as assigned Qualifications Minimum of 3 years' experience in medical administration and/or customer service with good working knowledge of medical terminology Ability to effectively communicate with patient population and staff while demonstrating a high degree of diplomacy and tact Outstanding communication skills and customer care Time management and excellent organizational skills required Experience with chronic disease management support preferred Microsoft word and Excel experience Self-directing with the ability to work with little direct supervision Strong attention to detail Open-minded, compassionate and customer-service oriented Exceptional verbal and written communication skills Ability to excel in a team environment Flexibility across tasks and work locations Proficient with Microsoft Word and Outlook Written and verbal fluence in Spanish required Pay Range: $24.00 - $27.00//hour. Final compensation will be dependent upon skills & experience. Additional Information Wonderful's dedication to you: Competitive benefits package including Medical (including 24/7 online access to a physician), Vision, Dental, and 401k with match eligibility. Wonderful Giving (wonderfulgiving.com) -- allowing you to donate company money to a cause of your choice. Quality of Life in the Central Valley: Framed by the Sierra Nevada to the east and the Coast Ranges to the west, California's Central Valley is one of the world's most productive agricultural regions and the base of The Wonderful Company's agricultural operations. This vast area enjoys a moderate climate and offers residents a high quality of life, low cost of living, and a host of diverse cultural and recreational activities. From wine tasting and hiking to rafting, fishing, skiing, and surfing -- all within a two-hour drive -- the family-friendly Central Valley has much to offer. EEO is the law - click here for more information
    $24-27 hourly 50d ago
  • Customer Service Representative

    Norma Group 4.2company rating

    Patient service representative job in Visalia, CA

    As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Customer Service Representative Visalia, Ca Overview and Scope: The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives. Specific Job Responsibilities and Accountabilities: Sales and Growth Identify upsell and add-on product opportunities by asking probing questions to identify product need. Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation. Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data. Coordinate, expedite and track critical orders through delivery with regular communication to the customer. Communication of product promotions to customers through outbound calls. Record complete and accurate information on job leads through inbound calls. Sales region main point of contact for general customer service requests. Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members. Other Support ISR and ISA in providing written job quotes as needed Support ISR and ISA in logging information in the Salesforce as needed Answer inbound calls in a timely and professional manner; meeting customers expectations. Regional point of contact for distributors and sales representatives Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense Support ISR with Salesforce input and other administrative activities related to closing of sales as needed Generate and processing of profoma invoices Other projects and assignments as designated by Supervisor Keep department manager informed of successes, key information and roadblocks. Competencies and Skills Required: Demonstrate exceptional interpersonal communication and relationship building techniques. Have the ability to work in a diverse and dynamic team environment. Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external. Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution. Solid aptitude for learning new tools, processes and techniques. Exceptional verbal and written communication skills. Strong organization skills. Minimum Qualifications Demonstration of the competencies and skills listed above. Two or more years of experience in a customer service, sales or call center environment with increasing responsibility. NDS product and business knowledge or experience in a similar industry. Working knowledge of Syspro or similar ERP system. Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint). Ability to effectively work cross functionally. Desired Qualifications Bachelor Degree Irrigation or plumbing product design or installation knowledge NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team! NDS, Inc., 851 N Harvard, Lindsay CA 93247 **********************
    $31k-37k yearly est. 32d ago
  • Patient Care Rep

    Sonrava

    Patient service representative job in Hanford, CA

    The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices. Responsibilities Essential Functions: Set and achieve personal sales goals while supporting the goals of the team. Greet patients in a timely, professional, and engaging manner. Introduce new patients to the office and staff. Provide patient consultations and communicate information about recommended treatments. Discuss cost of service, insurance coverage, and payment options with patients Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments. Nurture the patient relationship to encourage patient retention. Work as a team player to ensure each customer receives the best service possible. Supports strategic local marketing initiatives that help drive brand awareness and new patient growth. Qualifications Qualifications: Minimum of high school diploma or equivalent required. Customer service focused. Excellent time management and organizational skills. Preferred dental office experience. Preferred experience with dental insurance. Preferred experience with Denticon/Dentrix. Skills and Abilities: Two (2) years of sales, customer service or related work experience. Bilingual Spanish-English skills preferred. Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively. Ability to quickly learn new procedures and processes. Excellent communication and interpersonal skills High level of ownership, accountability, and initiative Friendly, outgoing, and motivated personality Work Environment and Conditions: Travel as needed for training and to perform job functions. Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens. Potential of prolonged sitting and standing
    $34k-43k yearly est. Auto-Apply 22d ago
  • Patient Care Rep

    Sonrava Health

    Patient service representative job in Hanford, CA

    The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices. Responsibilities Essential Functions: * Set and achieve personal sales goals while supporting the goals of the team. * Greet patients in a timely, professional, and engaging manner. * Introduce new patients to the office and staff. * Provide patient consultations and communicate information about recommended treatments. * Discuss cost of service, insurance coverage, and payment options with patients * Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments. * Nurture the patient relationship to encourage patient retention. * Work as a team player to ensure each customer receives the best service possible. * Supports strategic local marketing initiatives that help drive brand awareness and new patient growth. Qualifications Qualifications: * Minimum of high school diploma or equivalent required. * Customer service focused. * Excellent time management and organizational skills. * Preferred dental office experience. * Preferred experience with dental insurance. * Preferred experience with Denticon/Dentrix. Skills and Abilities: * Two (2) years of sales, customer service or related work experience. * Bilingual Spanish-English skills preferred. * Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively. * Ability to quickly learn new procedures and processes. * Excellent communication and interpersonal skills * High level of ownership, accountability, and initiative * Friendly, outgoing, and motivated personality Work Environment and Conditions: * Travel as needed for training and to perform job functions. * Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens. * Potential of prolonged sitting and standing
    $34k-43k yearly est. Auto-Apply 20d ago
  • Insurance Specialist CSR, Clovis CA

    Neri Insurance Agency

    Patient service representative job in Clovis, CA

    Job Details Entry CA058 - Clovis, CA - Clovis, CA Undisclosed N/A Full Time High School Undisclosed Up to 25% Full-Time UndisclosedDescription Fiesta Auto Insurance & Tax Services has proudly served The Central Valley for over 20 years with Insurance and Tax preparations! We also offer DMV services! We are in search of a qualified professional to join our fast-growing team! At Fiesta Auto Insurance, no previous experience is required. We provide training for all new hires and provided all the necessary tools to help you acquire your license within your first 90 days. Summary of Position: The customer service sales representative is responsible for establishing customer relationships and following up with customers. Other responsibilities may include developing leads, scheduling appointments, fulfilling customer needs, and finding affordable rates! You will be required to have your license within the 90 day probation period mark Fiesta Auto Insurance & Tax Services will provide training for Insurance, DMV & Taxes. Responsibilities: Create an outstanding customer experience in the office or via telephone. Communicate effectively to identify the best product or service to match the needs of the customer Meet and exceed monthly sales goals Must be fluent in English and Spanish High school diploma or equivalent Basic computer skills Previous retail sales and customer service experience is a plus, but not required. Excellent communication and effective problem solving skills Strong organizational and time management skills Professional, energetic, and positive attitude Availability of flexible scheduling to include days, evenings, and weekends Must be willing to work weekends and holidays. Reliable Transportation Must be willing to get Personal Lines Insurance License (We will pay you to study and help you obtain your license number) Compensation: Competitive Hourly Pay Commission paid on Tax preparations Vacation Pay Sick Pay Bonus Pay on Sales Goals Health, Vision & Dental Coverage offered Pay period: Weekly $400 sign on bonus on your 90 day mark! *You will receive $400 bonus at your 90 day mark, if licensed. Office Hours: Monday - Friday 9:00 AM - 6 PM Saturdays 9 AM- 5 PM Sundays - CLOSED Open availability to work a 40+ hr work week.
    $32k-41k yearly est. 60d+ ago
  • Patient Access Coordinator - West Fresno CHC

    Clinica Sierra Vista 4.0company rating

    Patient service representative job in Fresno, CA

    Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? * Competitive pay which matches your abilities and experience * Health coverage for you and your family * Generous number of vacation days per year * A robust wellness plan and health club discounts * Continuing education assistance to grow and further your talents * 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click "apply." We're looking for someone to join our team as a Patient Access Coordinator who: The Patient Access Coordinator (PAC) is part of Clinica Sierra Vista's Eligibility and Enrollment Team. The PAC will ensure that all patients receive adequate support and guidance in obtaining healthcare coverage. The PAC will provide an array of program related enrollment services, as well as, conduct community outreach activities. The PAC is under the leadership of the Program Supervisor. Essential Functions: * Assist, support, and screen patients for any of the following programs or services: Medi-Cal (new and renewals), Covered CA, Sliding Fee, Cal-Fresh, Homeless Status, Breast and Cervical Cancer Treatment Program, Every Women Counts and Transportation needs. * Schedule and meet one-on-one with patients to assist them in enrolling and obtaining the medical care and treatment needed. * Assists patients with no income or proof of income with the completion of Self Declaration forms. * Provide superior customer service to patients and team members with an attitude of helpfulness, dignity and respect. * Present all patients on the Sliding Fee Program with an annual Assurance Card and provide education and information on the healthcare benefits the patient has to the right to. * Coordinate and/or conduct community outreach activities as directed. * Provide input to Supervisor regarding site related issues and suggestions for improvement. * Assist with collection of data for program and site audits. * Document all notes and encounters in Clinica's EMR. * Ensure proper follow-up is completed in a timely basis. * Other duties as assigned. Please see attachment for full job description. You'll be successful with the following qualifications: * Graduation from high school or completion of a General Equivalency Degree (GED). * Basic Computer Skills. * Valid California driver license and current automobile insurance. * Precise and conscientious about details. * Excellent communication skills. * Ability to handle multiple tasks well. * Ability to work well independently and with others. * Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
    $36k-41k yearly est. 10d ago
  • Scheduler Insurance Verifier

    United Surgical Partners International

    Patient service representative job in Fresno, CA

    Summit Surgical in Fresno, CA is searching for a Full Time Surgery Scheduler = Insurance Verifier to join our team. We are growing and need additional help. United Surgical Partners International is a company that specializes in the development and operation of Ambulatory Surgical Facilities in the U.S. and the UK. We provide first-class surgical services for local communities and recognize our employees as our number one assets. Under the general supervision of the Director of Finance, the Scheduling Coordinator for the Operating Room is responsible for the scheduling of surgical procedures and general clerical work within the Department. This is a high profile position that is key to the success of the surgery center. Candidate will enjoy positive interaction with both, physician offices and the clinical staff. Cross training for other Business Office positions a possibility. Job Summary: Plans and schedules for surgical and related appointments for doctors. Manages certain functions related to Credentialing of professional staff members for the facility by performing the following duties. Essential Duties and Responsibilities: Include the following. Other duties may be assigned. Scheduling: * Maintains master schedule to ensure coordination between doctors, anesthesia, lab and insurance carriers. * Schedule surgeries, coordinates schedule between Surgery Center and doctor's offices. * Gathers all detailed information for the patient's chart, such as type of procedure, supplies, special equipment required, insurance information, etc. Enters all patient information in computer system. * Schedules all surgical anesthesia services required according to doctor preference and availability. * Assures that pre-certification/referrals are in order for Insurance Coordinator. * Completes billing packets for CSO on a daily basis. * Confers with OR Nurse Manager, Charge Nurse and /or Administrator to determine status of scheduled surgeries. Alters schedules to meet unforeseen conditions. * Works closely with the Administrator and CSO Credentialing person when maintaining approved privileges for each physician or as documents are updated, etc. * Provides relief for the front business office, Receptionist and all other business functions, as needed. * Crossed trained to fill in and effectively perform all other job descriptions. * Interacts appropriately and effectively with all patient/others regardless of age or ethnic background. * Initiates safe practices and is knowledgeable about current center policies and procedures. Specific procedures and practices related to pain management, abuse and neglect, sentinel events and response, variance reporting, response to sentinel event alerts, participation in root cause analysis and other key policies and procedures is required. * Assists with environmental hazard and infection control surveillance participate in emergency preparedness drills. * Follows all equipment safety guidelines and is personally responsible for knowledgeable use and care for all business equipment. Wage Range: $24 to $30 Wages are determined based upon a number of factors including, but not limited to, an individual's qualifications and experience. Required Skills: Qualification Requirements: To perform this job successfully, and individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or experience: High School education and/or equivalent; up to one year of related experience or training or equivalent combination of education and experience. Within the first 90 days of employment and annual thereafter, must complete EDGE training and be able to recite program objectives, key requirement, process steps and goals as outline below. Required Experience: 2 years' experience as a Insurance verifier.
    $24-30 hourly 20d ago
  • Nocturnist Needed In Central California!

    In Compass Health 4.1company rating

    Patient service representative job in Porterville, CA

    IN Compass Health is seeking qualified, BC/BE Nocturnist Hospitalists to join the experienced team at Sierra View Medical Center in Porterville, CA. This position if for a nocturnist only and requires 2 years of prior vent management. This 167-bed, Joint Commission accredited facility is nestled in the foothills of the Sierra Nevada Mountains in central California. Sierra View Medical Center serves patients across the Southern Sequoia region of the Central Valley. Sierra View Hospital earned The Joint Commission's Gold Seal of Approval in 2014. Porterville is a progressive and culturally diverse city with stunning views of the nearby Sequoia National Forest, offering a vast array of outdoor activities yet still maintaining the entertainment offered by a big city. · Open ICU with Critical Care backup· No procedures required· Highly Competitive Compensation· Quality bonus based on Value-Based Purchasing · J-1 waiver site· Malpractice coverage with tail provided· CME stipend available Contact us today for details!IN Compass Health, Inc. develops and manages hospitalist programs for institutions and physician communities around the country. As one of the premier hospitalist providers in the nation, since our founding in 2001 we have delivered more than 200 programs in 14 states serving over 1,000 patients each day. Our executive leaders have been practicing hospitalists for more than 20 years and know the challenges physicians face today. IN Compass Health is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $36k-45k yearly est. Auto-Apply 60d+ ago
  • Outbound Referral Scheduler

    Hire Up Healthcare (Division of Hire Up Staffing

    Patient service representative job in Fresno, CA

    Contract: Outbound Referral Scheduler Compensation: $18 - $20 per hour We are seeking an experienced Outbound Referral Scheduler to join our team. The ideal candidate will have 1-2 years of prior experience working in a surgical office setting, coordinating pre-operative appointments with specialists and scheduling surgeries. This role will involve managing patient appointments, booking surgery rooms, ensuring post-op instructions are provided, and organizing necessary personnel for surgeries. Job Qualifications: High school diploma or GED equivalent required Minimum of 1-2 years of experience working in a surgical office, specifically coordinating pre-op appointments and scheduling surgeries Strong knowledge of medical terminology Prior experience with scheduling software (preferably Medical Manager) Ability to work efficiently under high pressure and in a fast-paced environment Essential Functions: Coordinate and schedule pre-operative appointments with necessary specialists Book surgery rooms, verify surgical dates, and ensure all required staff are scheduled, including nurses and pain relief providers Communicate and relay necessary messages to the medical team and patients Provide post-operative instructions to patients and ensure they understand the recovery process Maintain and update physician's schedules Assist with answering calls, taking messages, and providing appointment information Verify insurance coverage and patient information as needed Update patient charts with relevant data and ensure confidentiality Greet patients in a pleasant and helpful manner Work in collaboration with physicians and office staff to ensure a smooth workflow Perform other duties as assigned Performance Requirements: Strong knowledge of medical office procedures, including pre- and post-op coordination Ability to communicate clearly and professionally with patients and medical staff Proficiency with office equipment such as computers, phones, copiers, and fax machines Ability to handle stressful situations and maintain a calm demeanor with patients Strong organizational skills and attention to detail #INDHP
    $18-20 hourly 23d ago
  • Front Office/Customer Service Representative

    Closets By Design Fresno 4.1company rating

    Patient service representative job in Fresno, CA

    Job DescriptionWe are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion. Benefits Listed pay of $k includes base pay. Paid training and ongoing professional development Paid holidays and paid time off. Retirement benefits. Open door policy with your manager. Responsibilities Answer and direct incoming phone calls and be responsible for booking appointments. Manage designers appointment calendars in CRM. Greet visitors and assist with office support needs. Deliver administrative support for office staff, sales team, and production/installation department. Complete general office duties with strong verbal and written communication skills. Requirements No degree is needed. We are looking for candidates with office experience. Proficient in Microsoft Office. Excellent phone etiquette. Strong personal organizational skills. Strong work ethic. Strong verbal and written communication skills. Customer oriented, friendly and enthusiastic. Closets by Design - Overview Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Closets by Design - Our Values Serve Others Be a Problem Solver Trust the Process We respond to all candidates within 24 hours and complete hiring in 7 days.
    $31k-39k yearly est. 5d ago
  • Universal Customer Service Representative I

    Westamerica Ban 3.6company rating

    Patient service representative job in Fresno, CA

    Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. Weekly working hours: 40 As Customer Service Representative, responds to customer telephone inquiries by direct action or referral questions & requests. Complies with customer requests, sells bank services, resolves problems, and explains Bank policy regarding rates and service charges. Previous customer service skills in a banking environment preferred. Prior call center experience is a plus. Bilingual/Spanish highly desirable but not required. EOE Westamerica Bank's Privacy Policy may be found at: ********************************* Salary Description $16.50 - $17.13
    $32k-36k yearly est. 18d ago
  • Medical Office Receptionist

    Allergy & Ent Assoc

    Patient service representative job in Reedley, CA

    BAZ Allergy, Asthma & Sinus Center has recently merged with Allergy & ENT Associates, a growing practice with locations in Houston, Austin, Dallas, & California! We are looking for a Medical Office Assistant in our clinic in Reedley! Address: 563 I Street Reedley, CA 93654 Hours: Monday - Friday 9am - 6pm Benefits: Health Insurance Dental & Vision Insurance 401K Accidental Death & Disability Life Insurance PTO & Holidays Position Summary To provide high quality patient care services, treating all patients' and guests with courtesy, fairness, and respect. Works with management and staff members in a spirit of cooperation and teamwork. Supports the goals and objectives of Allergy, Asthma, & Sinus Center. Follows office policies, procedures, and protocols as appropriate. Communicates effectively with other staff members. Greets visitors with a smile in a polite, prompt, helpful manner. Provides any necessary instructions/directions. Informs appropriate department/person of patient's arrival. Completes necessary paperwork such as fee tickets, etc. Uses computer system to generate information necessary for billing. Updates patient information, collects co-pays, provides any necessary form(s) needing completion, obtains signature as necessary. Maintains clean, orderly waiting room and work area. Answers phone promptly and in a pleasant manner and deals with customer needs expeditiously, such as making appointments, taking messages for the clinical staff, etc. Updates information in electronic patient charts according to policy and procedure. May perform specific Job Activities as assigned per office location Collect at the time of service Quote Insurance benefits and estimates Verify Insurance eligibility and authorizations Attendance is required for all In-Service trainings Travel to other clinics, within reasonable distance, will be required. EDUCATION AND EXPERIENCE High school graduate or equivalent 3 years of office experience preferred. One year medical office experience preferred. Knowledge of medical terminology, HMO, PPO, medical insurance industry and general clerical procedures. Knowledge of CPT & ICD-9/10 Coding System. Ability to operate a multi-line telephone system. Must be self-directed and able to work independently Attention to detail a must Professional, calm and courteous demeanor Excellent verbal and written communication skills COMPUTER SKILLS Proficient computer skills in Microsoft Office and Outlook. EMR knowledge preferred. Safety and Confidentiality - Follows OSHA regulations and the safety guidelines of the Practice. Follows HIPAA policies and procedures. Respects and maintains patient confidentiality. Organization - Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished. Professional Maturity - The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations. Time Management - Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Interpersonal Communication - Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation Physical Demands Communication - The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others. Physical Demands: Face paced medical office environment. Good eyesight and hearing, manual dexterity, and full range of body motion required. Must be able to stand and /or sit for extended periods of time. May require occasional lifting of 25 pounds or more. May be exposed to acutely ill patients, and communicable diseases. Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic). Typical schedule is Monday through Friday with regular working hours; Occasional overtime or weekends may be required. Travel to other clinic locations may be required.
    $34k-43k yearly est. Auto-Apply 57d ago
  • Insurance Clerk

    Conalep

    Patient service representative job in Fresno, CA

    The insurance clerk will be responsible for providing administrative support to insurance agents and customers. They will perform a variety of tasks including data entry, filing, answering phones, and responding to customer inquiries Responsibilities: 1. Process claims generated by the computer system on a daily basis. 2. Complete claims that lack required information by researching appropriate sources of information. 3. Enter all remittances into the computer system and apply them to the appropriate patient and carrier. Notify the Insurance Supervisor of overpayments and payments in error for follow-up. 4. Follow-up on rejected claims and re-submit or bill the patient if applicable. 5. Enter all OB encounters on daily basis. 6. Maintain up-to-date files. Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance
    $31k-38k yearly est. 60d+ ago
  • Credentialing Specialists

    Armada Ltd. 3.9company rating

    Patient service representative job in Fresno, CA

    Job Description Type: Full Time Overtime Exempt: Yes Reports To: ARMADA HQ Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require. Security Clearance Required: N/A *************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT******** Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following: Duties & Responsibilities: The Credentialing Specialists shall: View, manage, and check daily appointments in time trade scheduling tool Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards, Perform Certificate Rekey, Pin Reset, and Card Update Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT) Store cards in a lockable container (file cabinet) Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID Credentialing Specialists shall issue PAC Cards and Access Cards Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction Credentialing Specialists shall keep a log of Cards issued and collected Perform Registrar and Activator duties as required Credentialing Specialists shall perform Card Custodian duties Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators Applicant Communications regarding credential status Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements. Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs. Knowledge of PII handling and federal credentialing policies. Skill in managing daily credential operations, workstations and equipment. Strong customer service and communication skills. Skill in preparing and submitting daily site reports. Strong attention to detail and documentation accuracy. Ability to follow federal credentialing standards and procedures. Minimum/General Experience: Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program. Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Minimum Education: High School Diploma, or equivalent Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
    $42k-59k yearly est. 6d ago
  • Dental Patient Representative I (Temp)

    Family Healthcare Network 4.2company rating

    Patient service representative job in Fresno, CA

    Primary Accountability The Dental Patient Representative I is responsible for providing information regarding FHCN dental services to patients and their families and administering daily activities of the office. Description of Primary Responsibilities Responsible for running daily provider schedules and conducting all necessary follow-up. Verifies insurance information is current prior to patient's visit (running eligibility). Confirms patients for following day during appointment confirmation phone call and informs patient of co-pay amount due at time of visit. Responsible for following up on “no show” patients, and maintaining recall system. Educating and signing patients into the FHCN portal. Responsible for maintaining supplies and stocking items. Maintains supplies of new storage and temporary charts along with necessary forms and identification cards. Maintains adequate inventory of all required supplies. Responsible for collecting and attaching billing information from patients. Balances cash payments on a daily basis. Assures accurate CPT and DX codes before submitting superbills. Provides financial counseling and referrals for program eligibility, sends patient's information to billing department for any needed pre-authorizations. Responsible for providing customer service to patients. Receives incoming calls and directs them to the appropriate party. Establishes, maintains and updates patient records and files. Generates paperwork to register patients for network services. Schedules, reschedules and screens appointments. Verifies insurance eligibility and patient financial status. Registers, inputs and updates patient information. Inputs provider schedules. Collects and attaches bills and billing information on a daily basis. Works with billing department to resolve patient's concerns. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Must possess a high school diploma or General Educational Development (GED) certificate. Job duties require specific knowledge of office or administrative processes and practices, typically learned on the job or through a series of training sessions that would comprise a few weeks if done consecutively. Technical Skills: Ability to prepare basic correspondence and simple reports in Microsoft Word. Ability to use Microsoft Excel to create tables and simple displays of information. Ability to create basic presentations in Microsoft PowerPoint. Licenses & Certifications: Valid CA driver's license is required. Communications Skills: Job duties require the employee to effectively communicate routine or non-technical information to co-workers and others. Effectively communicates written information (including electronic correspondence) and verbal presentations. Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand or walk; and must occasionally bend waist, twist waist, squat, climb, kneel, reach above and below shoulder height, and/or move items up to 20 pounds. Pay Scale: Min Hourly Rate: $21.00 Max Hourly Rate: $28.60
    $21-28.6 hourly Auto-Apply 60d+ ago
  • Patient Access Coordinator - West Fresno CHC

    Clinica Sierra Vista 4.0company rating

    Patient service representative job in Fresno, CA

    Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Competitive pay which matches your abilities and experience Health coverage for you and your family Generous number of vacation days per year A robust wellness plan and health club discounts Continuing education assistance to grow and further your talents 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Patient Access Coordinator who: The Patient Access Coordinator (PAC) is part of Clinica Sierra Vista's Eligibility and Enrollment Team. The PAC will ensure that all patients receive adequate support and guidance in obtaining healthcare coverage. The PAC will provide an array of program related enrollment services, as well as, conduct community outreach activities. The PAC is under the leadership of the Program Supervisor. Essential Functions: Assist, support, and screen patients for any of the following programs or services: Medi-Cal (new and renewals), Covered CA, Sliding Fee, Cal-Fresh, Homeless Status, Breast and Cervical Cancer Treatment Program, Every Women Counts and Transportation needs. Schedule and meet one-on-one with patients to assist them in enrolling and obtaining the medical care and treatment needed. Assists patients with no income or proof of income with the completion of Self Declaration forms. Provide superior customer service to patients and team members with an attitude of helpfulness, dignity and respect. Present all patients on the Sliding Fee Program with an annual Assurance Card and provide education and information on the healthcare benefits the patient has to the right to. Coordinate and/or conduct community outreach activities as directed. Provide input to Supervisor regarding site related issues and suggestions for improvement. Assist with collection of data for program and site audits. Document all notes and encounters in Clinica's EMR. Ensure proper follow-up is completed in a timely basis. Other duties as assigned. Please see attachment for full job description. You'll be successful with the following qualifications: Graduation from high school or completion of a General Equivalency Degree (GED). Basic Computer Skills. Valid California driver license and current automobile insurance. Precise and conscientious about details. Excellent communication skills. Ability to handle multiple tasks well. Ability to work well independently and with others. Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
    $36k-41k yearly est. 16d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Tulare, CA?

The average patient service representative in Tulare, CA earns between $29,000 and $43,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Tulare, CA

$35,000

What are the biggest employers of Patient Service Representatives in Tulare, CA?

The biggest employers of Patient Service Representatives in Tulare, CA are:
  1. Orthopaedic Associates, LLP
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