Patient service representative jobs in Turlock, CA

Do you enjoy going above and beyond for patients? Ensure the I are dotted and T's are crossed? Well, we have an exceptional job opening for you. Our dental office is looking for a front office person to add to our team. We have a fun -loving, team environment and we are excited to add to our team. Qualifications: We are looking for someone with a good personality, awesome phone skills, willingness to learn, and attention to detail. We are looking for a person experienced in dental. Will train candidates with the right attitude. Preferred Languages: Bilingual Spanish Business Hours: Rotating Schedule M -Th and Tu -Saturday (2 Saturdays a month required) Hours: M/Tu 9 -6 | W -Sat 8 -5 Must be punctual and arrive 20 Minutes prior to office opening for patients Requirements High School Diploma 4+ Years Experience Familiar with Open Dental Familiar with third party financing: Care Credit, Cherry and Sunbit Benefits Medical Dental 401K PTO Sick Pay

Now Hiring: Medical Receptionist Now is the perfect time to join the energetic team at Valley Springs Health & Wellness Center! We are seeking an organized, patient-centered, and friendly professional to fill a fast-paced front office Medical Receptionist role in our Primary Care clinic located in Valley Springs. If you thrive in a team-oriented environment, enjoy helping people, and have excellent organizational skills, we'd love to meet you! 1 year + experience in Medical Reception including scheduling required. Medical Terminology preferred. Familiarity with multiple insurances and insurance verification required. Monday through Friday 8:30 - 5:30 (8-hour shifts with a 1/2 hour lunch - times may vary) Education and Experience: High school diploma or a GED certificate 1 year + medical reception experience required Medical Terminology required Attention to detail is important Medical Insurance, including Medi-Cal, experience preferred Bilingual a plus

Pulse Primary Care is seeking a reliable, detail-oriented Medical Receptionist to join our Grass Valley team. The ideal candidate is punctual, professional, and committed to providing exceptional front-office support and patient service in a fast-paced medical environment. Key Responsibilities Greet patients and assist with check-in and check-out processes. Schedule, confirm, and coordinate appointments for multiple providers. Collect and verify insurance details; process co-pays and self-pay balances. Maintain and update electronic health records (EHR) with accuracy. Answer and route calls, take detailed messages, and handle patient inquiries. Prepare and organize patient charts and required forms for appointments. Manage inboxes and daily messages (“Jellybeans”) in the EHR system. Support clinical staff by coordinating patient flow and documentation. Maintain a clean, organized, and professional front office and lobby area. Secure cash drawers, lock office areas, and follow all closing procedures at day's end. Required Skills & Qualifications 1+ year of experience as a Medical Receptionist or in a healthcare front office. Knowledge of medical terminology, insurance verification, and patient billing. Proficiency in EHR systems and basic computer applications (Microsoft Office Suite). Excellent communication and multitasking skills with a high level of professionalism. Strong attention to detail and ability to work efficiently under pressure. Commitment to maintaining confidentiality and adhering to HIPAA standards. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Employment Type: Full-Time Schedule: Monday to Friday, 9:00 AM - 5:00 PM, no weekends or holidays

NOW HIRING PATIENT SERVICE COORDINATOR - DENTAL OFFICE FRONT DESK - Temporary ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Salary: $20.20 to $24.84 per Hour Job Summary: Number of Vacancies : 2 The Patient Services Representative is bilingual in English and Spanish and serves as a vital member of the front office team. This role supports patient access to care by rotating either monthly every 30 days or as operationally needed through three primary services areas: check-in, check-out, and the phone room. In the phone room, the representative professionally answers incoming calls, screens them based on the urgency of medical symptoms and patient history, and schedules appointments as appropriate. At check-in and check-out, they ensure smooth patient flow by completing registration, verifying insurance, collecting payments, and scheduling follow-up appointments. This position provides essential clerical and customer service support in alignment with established policies, procedures, and healthcare regulations. Representing the core values of Compassion, Commitment, and Excellence, the Patient Services Representative serves as a welcoming and dependable first point of contact for the community and upholds the mission of Del Puerto Health Center. Essential Duties and Responsibilities: To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements below represent knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties. Other duties may be assigned Telephone: Maintain a positive and welcoming attitude while assisting patients in accessing healthcare and addressing any barriers they may face. Greet patients warmly to create a positive first impression and set the tone for their overall experience. Schedule, confirm, and manage appointments for multiple providers, ensuring efficient coordination of the patient schedule. Follow up on cancellations and no-shows, actively working to reschedule as needed to maintain continuity of care. Screen and manage incoming calls, taking detailed messages that include key information such as the patients name, date of birth, phone number, pharmacy, and medications, before routing them to clinical staff or providers. Verify patient insurance eligibility, providing assistance to patients in understanding and confirming their coverage. Assist with front desk duties as needed, ensuring smooth day-to-day operations, including patient check-in and general inquiries. Support office staff with administrative tasks such as filing, data entry, and record-keeping in alignment with clinic procedures. Daily Schedule Preparation: Review all provider schedules one week in advance to ensure accuracy and identify any booking errors. This includes verifying that there are no unapproved double or triple bookings FRONT DESK Maintain a positive and professional attitude while assisting patients in accessing healthcare services and overcoming any barriers. Greet and welcome patients, creating a friendly and supportive atmosphere to enhance their overall experience. Using the EHR system, check patients in ensuring all information is accurately entered and updated. Verify patient identity and confirm necessary consents, ensuring compliance with privacy and legal requirements. Collect patient copays and payments, handling transactions accurately and maintaining confidentiality. Be familiarized with our Patient Assistance Programs, keep up to date with any policy updates & know how to collect the correct information from our patients. Schedule, confirm, and manage appointments for multiple providers, ensuring smooth coordination of the clinics schedule. Follow up on appointment cancellations and no-shows, actively rescheduling to support continuity of care. Verify insurance eligibility, assist patients with understanding their coverage and guiding them through the verification process. Assist with front desk operations, such as answering calls, directing patient inquiries, and providing general office support. Maintain the reception area, ensuring it is clean, organized, and welcoming for all visitors. Handle patient documentation, such as updating records, processing forms, and ensuring proper filing according to clinic protocols Scanning -Scan and upload all incoming forms & copies of patient insurance cards into the EHR before the end of each shift. Supervisory Responsibilities: None Qualification Requirements: To perform this job successfully, an individual must perform satisfactorily in each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. NOTE: ALL PSRs are required to be language certified, DPHCD will pay for certification. You must be willing to become language certified within 90 days of employment. Experience Minimum 1-year medical office experience, preferred Language, Education, And Licensing Bilingual English/Spanish required, written and oral. Ability to read and interpret documents operating and/or maintenance instructions, and procedure manuals. Active (CPR) certification or able to become CPR certified within 60-days of hire High School Diploma or GED Other Skills And Abilities Exceptional customer service skills, demonstrating sensitivity and respect for patient rights. Strong communication abilities, including intermediate to advanced phone etiquette. Highly organized, with excellent time management and attention to detail. Knowledge of medical terminology and familiarity with standard medical office procedures, including computerized billing and accounts payable systems. Proficient in operating office equipment, such as copiers, fax machines, adding machines, scanners, and computers. Capable of multitasking and performing effectively in a high-pressure, fast-paced environment, using sound decision-making skills. Flexible and adaptable, willing to work on an as-needed basis to meet the operational demands of the health center. Physical Demands: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel objects, tools, or controls, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, climb, balance, stoop, or crouch. The employee may occasionally lift and/or move up to 50 pounds and push up to 100 pounds on wheels. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. (See the complete Physical Requirements attached.) Work Environment: The business office work environment characteristics described here represent those encountered while performing the essential functions of this job. Risk Exposure Category 1: Risk of exposure to blood/body fluids, based on Health Clinic location. DISCLAIMER: This job description indicates the critical features as described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The incumbent may be asked to perform other duties as assigned. ADDITIONAL INFORMATION All your information will be kept confidential according to EEO guidelines. Del Puerto Health Care District is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Del Puerto Health Care District participates in E-Verify during the hiring process for all new employees. This recruitment is for two (2) vacant Patient Service Representative positions. Qualified applicants may also be considered for, screened for, and referred to other current vacancies for which they meet the minimum qualifications.

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed. Essential Job Duties: Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties Answer incoming phone calls, emails, and requests coming into the center as needed Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed Job Requirements: High school diploma or equivalency required Minimum of one (1) year of experience working in healthcare required Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) · Excellent organizational and communication skills Bilingual English/Spanish preferred Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time. Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path! And additional benefits Salary/Wage base range for this role is $23.23 - $30.66 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $23.23-$30.66 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************

Job Title: Hygiene Coordinator / Front Office Schedule: Full-time, Monday-Friday, 8 hours per day Compensation: $20-$24 per hour (FTE), plus benefits Dr. Wayne Yee & Associates is seeking an experienced Hygiene Coordinator/Front Office team member to support daily operations, manage the hygiene schedule, and provide excellent patient service. Responsibilities Check patients in and out Answer phones, return voicemails, and respond to text messages Make confirmation calls and additional calls to keep the hygiene schedule full Verify insurance eligibility and update new insurance information Enter copayments and confirm eligible procedures for hygiene patients Manage and maintain an efficient hygiene schedule Maintain accurate patient and appointment records in Dentrix Provide general front office support to ensure smooth daily operations Qualifications Minimum 2 years of dental front office experience Proficiency in Dentrix Strong communication, organization, and multitasking skills Professional, friendly, and patient-focused demeanor Benefits Competitive hourly rate ($20-$24/hour depending on experience) Full-time benefits package Monday-Friday schedule with no weekends

Introduction This examination is being given to fill 1 vacancy at San Joaquin County General Hospital and to establish an eligible list to fill future vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. Pre-Employment Background: Potential new hires into this classification are required to successfully pass a pre-employment background investigation as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the background process NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES * Supervises, trains, evaluates and schedules assigned staff; assists in the selection and disciplining of staff. * Assists in developing unit policy and develops and implements procedures; reviews regulations, directives and standards to determine applicability; implements as needed and interprets to staff. * Interviews patients and relatives to obtain pre-admission information and arranges for hospital admissions. * Conducts patient financial evaluations to determine ability to pay hospital and medical expenses; researches and develops alternative payment sources as necessary; refers patient to appropriate agencies. * Evaluates, calculates and verifies Medi-Cal and other insurance coverage; prepares and completes appropriate forms. * Maintains inpatient contact to monitor financial coverage and arranges transfer to available programs to meet developing financial needs; arranges account settlements for discharged patients; maintains contacts with physicians and medical staff to monitor treatment charges. * Participates in in-service trainings; attends meetings. * Acts for the Chief of Admitting in the Chief's absence. MINIMUM QUALIFICATIONS Note: The following special requirements were approved by the Director of Human Resources on December 1, 2025. EITHER Experience: One year as a Patient Service Representative in San Joaquin County. OR Experience: Three years determining patient financial eligibility and resources in a Health Care setting which includes at least one year experience with an acute care facility. KNOWLEDGE Principles and practices of employee supervision and training; regulations, procedures and practices of medical insurance programs and Medi-Cal; various financial resources available to dependent patients; techniques of interviewing; basic public relations practices; language mechanics; standard office and record keeping practices; basic principles of human behavior. ABILITY Supervise and train subordinate staff; communicate effectively orally and in writing; understand and interpret technical insurance and financial information; follow directions; establish and maintain effective working relations with a wide variety of individuals and agencies. PHYSICAL/MENTAL REQUIREMENTS San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org). Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021. Health Insurance: San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance: The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance: The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at ************* under Human Resources/Employee Benefits. Life Insurance: The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan: This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan: Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at ************** for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation: The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation: Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays: Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave: 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive: An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave: 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase: New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing: Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program: Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities: Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: * Written Exam: The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. * Oral Exam: The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. * Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. * Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Online Written Exams: Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: * Online exams must be completed in one sitting and can only be taken once * Candidates will have access to an online exam within the allotted time only * A steady internet connection is highly recommended * The allotted time will still continue if a candidate closes the window or gets disconnected * Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer. Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at ************* for information on accommodations. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at ************** prior to the examination date. Veteran's Points: Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: * September 16, 1940 to December 31, 1946 * June 27, 1950 to January 31, 1955 * August 5, 1964 to May 7, 1975 * Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. * Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. * Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; * They are related to the Appointing Authority or * The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: *************/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: ************** Job Line: For current employment opportunities please call our 24-hour job line at **************. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. (The County assumes no responsibility for online applications which are not received by the Human Resources Division). San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer: San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to *************/department/hr/eeo. Click on a link below to apply for this position:

Are you passionate about helping others? Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At Physicians Eyecare Group, our Doctor Technician's carefully orchestrate an efficient flow and transition from our Clinical services team to the retail team. In this position, you will provide outstanding customer service to all patients while fostering a strong partnership to ensure an exceptional customer experience. About us: At Physicians Eyecare Group we bring over a decade of expertise in the optometry industry. Our independent practices are located within or adjacent to Stanton Optical retail stores. Our industry-leading support center has helped us to provide quality eye care to our patients, in a fast, friendly, and affordable way. Allowing for a focus on delivering the best experience for our patients in every moment and at every touchpoint. Hourly Wage Range: Between $38,000-$45,000 annualized, inclusive of 2% commission on all personal sales and $25.00 weekly bonus opportunity. Why join our winning team? * We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business. * Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more. * Paid time off that increases with seniority * Professional development and promotion opportunities * Employee Assistance Program (EAP) * We offer competitive variable compensation opportunities and commission on sales. * Work with an amazing team! Duties & Responsibilities: Physician Eyecare Group Clinical Duties * The Physician Eyecare Group (PEG) provides all clinical services in each store, and PEG doctors provide supervision, direction and guidance to the Doctors Technicians regarding but not limited to Diagnostic Pre-Testing, and Digital Refraction, Contact Lens care and executing all PEG clinical standards. * Meet all training guidelines, procedures, protocols, and certification requirements and clinical standards developed by the Physician Eyecare Group. * The role will also require this person to communicate effectively with the supervising PEG physician for all direction and guidance with regards to patient care within their store. * Each Doctor Technician should seek opportunities to enhance the patient's clinical experience. * Each Doctor Technician must satisfy all the Physician Eyecare group criteria to ensure proper clinical care. * Each Doctor Technician may be directed to support clinical care by the local PEG doctor who is supervising must meet the requirements set forth by PEG, including the computerbased learning to ensure proper patient clinical care. * Required to learn how to utilize local mode as a tool to enhance overall patient experience and perform when necessary, with supervision from the PEG doctors. * Doctor Technicians must provide proper insertion and removal of contact lenses for new and existing contact lens wearers. * Doctor Technicians communicate/order any clinical or contact lens supplies to keep the clinical operation running smoothly as may be required by the PEG physician from time to time. * Ensure accuracy of patient history and personal information in the system * Achieve daily/weekly/monthly/quarterly PEG desired goals. * The metrics that will drive the clinical performance include but will not be limited to: * Prompt and proper completion of outside referrals * Store conversion/performance (supplements, drops, retinal photos, therapy, etc) Operational Duties * Be part of delivering an outstanding patient experience, collaborating with other team members to accomplish store goals, clinical metrics and initiatives. * Greet our patients and customers as they enter the store, identify patients' needs to ensure an easy and memorable experience while providing promotions on products and services available. Answer customers' inquiries and gather necessary information to facilitate sales. * Foster a strong partnership between the retail team and professional services. * Schedule and confirm appointments. * Assist Management Team with patient complaint resolution and inform the status of pending orders; ensure all patient expectations are met. * Ensure brand standards by performing basic housekeeping duties when necessary. * Achieve daily/weekly/monthly/quarterly desired goals. * The metrics that will drive the clinical operational performance include but will not be limited to: * Pretest Wait Time * Pretest Time * Proper chart completion through tech actions for the doctor * Patients sentiment towards telehealth experience * Exam Only Rate (Count and Percentage) * Recheck Rate * Walk in vs. Scheduled Appointments Rate * Maintain patient records confidential and secure in accordance with HIPAA requirements. * Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time. * Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc. * Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance. * Other duties as assigned and required. Key Qualifications * You have 1+ year of experience delivering outstanding customer service to patients and/or customers * You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment * You have the skills necessary to communicate effectively with a diverse group of people. * High School diploma or equivalent required. * Are you consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company? * Do you have schedule flexibility? Work hours will be determined based on business needs. * Knowledgeable about Microsoft Suite 365 * Optical experience is a plus. Physicians Eyecare Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances. If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email ******************************** with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

This is a record of the essential functions of the listed job. The provides the employee, CEO, Human Resources, applicants, and other agencies with a clear understanding of the job, where it fits into the organization, and the skill and work requirements in relation to other jobs. Jobs are always changing to some degree and the existence of the approved job description is not intended to limit normal change and growth. The facility will make reasonable accommodations to otherwise qualified individuals who are capable of performing the essential functions of the job with or without reasonable accommodation. POPULATION SERVED The position does not involve direct patient care for a population of patients ages 18 and older. Age specific experience and/or special training and/or expertise are not required to serve this population. POSITION SUMMARY Under general supervision of the CFO and/or Business Office Manager, the Biller may participate in any or all aspects of the patient accounts and receivable functions of the organization including billing, charge entry, collection, payment posting and credit balance resolution. He/she may reconcile daily reports. He/she may balance monthly transactions and provide summaries to finance department and administration. DUTIES AND RESPONSIBILITIES Track claims or charges and monitor third-party payers. Inform billing Supervisor/CFO of any insurance issues (third party billing). Update patient accounts. Contact payers in order to obtain claim status consistently. Ensure that all activities related to physician billing meet requirements. Resubmit claims, appeals/denials, 1500, and extensive knowledge of Commercial/Government Perform other job related duties as assigned by Management Requirements Three years of paid Medical Billing/Collections experience is preferred. A high school diploma or equivalent is required. Must have experience with billing/claim submission and revenue cycle collections. Knowledge of patient accounting and business office procedures is required. Must have excellent mathematical, written, and verbal communication skills.

Job Summary and Responsibilities Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, primary duties include: a) Appropriate patient identification b) Collecting accurate and thorough patient demographic data c) Obtaining insurance information and verifying eligibility and benefits d) Determining and collecting patient financial liability e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities. Job Requirements Minimum: * Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles. 2 years preferred. * Applicable education and/or training can be used to balance a lack of experience. High School diploma, GED or equivalent * Thorough understanding of insurance policies and procedures. Working knowledge of medical terminology. * Able to perform basic mathematics for payment calculation. Intermediate to advanced computer skills. Preferred: * Knowledge of charity care programs as well as the various government and non-government programs preferred. Where You'll Work Welcome to Mark Twain Medical Center, nestled in the breathtaking Sierra foothills, the heart of a vibrant and welcoming community! Founded in 1951, we're more than just a 25-bed critical access hospital; we're a lifeline. As the only hospital in the county, we're committed to providing exceptional, comprehensive care to our surrounding communities. From the moment you step through our doors, you'll feel the warmth and dedication that defines our culture. * A Broad Spectrum of Care: We offer a full range of inpatient acute care, outpatient services, and 24/7 emergency services, ensuring our community has access to the medical attention they need, when they need it most. * Specialty Care Centers & Community Medical Centers: We extend our reach beyond the main hospital, bringing specialized expertise and convenient access to care directly to our community through our hospital and network of Specialty Care Centers. * Collaborative Medical Staff: Our diverse and highly skilled medical staff represents a broad range of specialties, fostering a collaborative environment where knowledge is shared and innovation thrives. You'll be surrounded by experienced professionals dedicated to providing the highest quality medical care. * A Life Beyond the Hospital: Imagine spending your weekends exploring the stunning natural beauty of the Sierra foothills, enjoying the peace and tranquility of a close-knit community, and raising a family in an area known for its great schools. At Mark Twain Medical Center, you'll find the perfect balance between a fulfilling career and a rewarding personal life. One Community. One Mission. One California

Where You'll Work Welcome to Mark Twain Medical Center, nestled in the breathtaking Sierra foothills, the heart of a vibrant and welcoming community! Founded in 1951, we're more than just a 25-bed critical access hospital; we're a lifeline. As the only hospital in the county, we're committed to providing exceptional, comprehensive care to our surrounding communities. From the moment you step through our doors, you'll feel the warmth and dedication that defines our culture. A Broad Spectrum of Care: We offer a full range of inpatient acute care, outpatient services, and 24/7 emergency services, ensuring our community has access to the medical attention they need, when they need it most. Specialty Care Centers & Community Medical Centers: We extend our reach beyond the main hospital, bringing specialized expertise and convenient access to care directly to our community through our hospital and network of Specialty Care Centers. Collaborative Medical Staff: Our diverse and highly skilled medical staff represents a broad range of specialties, fostering a collaborative environment where knowledge is shared and innovation thrives. You'll be surrounded by experienced professionals dedicated to providing the highest quality medical care. A Life Beyond the Hospital: Imagine spending your weekends exploring the stunning natural beauty of the Sierra foothills, enjoying the peace and tranquility of a close-knit community, and raising a family in an area known for its great schools. At Mark Twain Medical Center, you'll find the perfect balance between a fulfilling career and a rewarding personal life. One Community. One Mission. One California Job Summary and Responsibilities As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families. To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement. Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration. Properly identifies the patient to ensure medical record numbers are not duplicated. Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete. Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement. Job Requirements Required High School GED or High School Graduate or Applicable education and/or training canbe used to balance a lack of experience Minimum 1 year of experience working ina hospital Patient Registration department,physician office setting, healthcareinsurance company, revenue cyclevendor, and/or other revenue cycle relatedroles. None, upon hire Preferred 2 years of experience working ina hospital Patient Registration department,physician office setting, healthcareinsurance company, revenue cyclevendor, and/or other revenue cycle relatedroles.

Job DescriptionSalary: $18- $25: DOE We are looking for a Part time Front office/ Treatment coordinator (RDA background a plus) who is energetic and positive individual with experience in the dental field. We need someone to greet and register patients when they arrive. Confirm the schedule over the phone and make new appointments. They will be responsible for presenting treatment plans to patients as well as entering patient payments. Knowledge in insurances processing insurance claims and entering insurance payments is also a plus. We have a great team and are looking to add to the office an individual that can be reliable and a great team player. Benefits: Dental insurance Employee discount Paid time off Health Stipend of $150 a month PTO Schedule: 8 hour shift Day shift Monday to Thursday & Two Fridays a Month No weekends Experience: High school or equivalent (Preferred) Dental office experience: 3 years (Required) Dentrix: 1 year (Required) Work Location: One location Work Remotely: No Work Location: In person

Job Description Now Hiring: Medical Receptionist Now is the perfect time to join the energetic team at Valley Springs Health & Wellness Center! We are seeking an organized, patient-centered, and friendly professional to fill a fast-paced front office Medical Receptionist role in our Primary Care clinic located in Valley Springs. If you thrive in a team-oriented environment, enjoy helping people, and have excellent organizational skills, we'd love to meet you! 1 year + experience in Medical Reception including scheduling required. Medical Terminology preferred. Familiarity with multiple insurances and insurance verification required. Monday through Friday 8:30 - 5:30 (8-hour shifts with a 1/2 hour lunch - times may vary) Education and Experience: High school diploma or a GED certificate 1 year + medical reception experience required Medical Terminology required Attention to detail is important Medical Insurance, including Medi-Cal, experience preferred Bilingual a plus

We're looking to add team members to our successful private dental practice. As our patients' first point of contact, you'll be the friendly voice, providing exceptional customer service and patient support. We'll rely on you to listen to our patients. and use your real passion for customer service to meet their needs. Because we believe our individual skills, backgrounds, and passions help us pioneer a new kind of dentistry, we'll train you to be the best. We believe in creating a positive company culture that embraces personal growth, team work and high levels of trust among team members. SUMMARY: You're a problem solver and can easily connect with patients! You can handle multiple phone lines while fielding in -office patient requests. We will train you to be skilled at maximizing dental insurance benefits as you are regularly in contact with insurance companies to coordinate and estimate benefits. You have excellent verbal and written communication skills, as well as the ability to prioritize effectively and manage your time. Most importantly, you are here to provide an incredible customer experience. DUTIES & RESPONSIBILITIES: ●New patient experience management ● Answering multi -line inbound phone calls ● Support to the clinical team ● Insurance verifications and treatment estimates ● Patient tours of the office ● Scheduling appointments ● Patient communication via phone calls, texts and emails ● Fulfilling patient requests ●Treatment presentation ● Handling & processing payments & refunds ●Manage communication & practice management software ●Administrative tasks including faxes, scans, etc. ● Maintain cleanliness and organization of the office ● Entering & reporting on office & department statistics ● Performs other duties as assigned by management COMPETENCIES: ● Diversity - Demonstrates knowledge of EEO policy; Shows respect & sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment -free environment; Builds a diverse workforce. ● Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and is ethical; Upholds organizational values. ● Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. ● Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach to method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. ● Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time. Supports organizations' goals and values. ● Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. ● Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. ● Teamwork - Balances team and individual responsibilities; Exhibits objectively and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objective; Supports everyone's efforts to succeed. Requirements QUALIFICATIONS: ● High School diploma or general education degree (GED) required, Associate's Degree (AA) or Bachelor's Degree (BA) preferred but not required ● 2+ years of customer service experience ● Computer skills required: knowledgeable in Microsoft Office PHYSICAL DEMANDS AND WORK ENVIRONMENT: ●Continually required to sit ●Frequently required to stand ●Frequently required to walk ●Frequently required to utilize hand and finger dexterity. ●Continually required to talk or hear while performing the duties of this job, the noise level in the work environment is usually moderate SOFTWARE: Open Dental 3rd Party Finances: Care Credit Cherry Sunbit BenefitsFull Benefits: Medical Dental Vision 401K PTO Vacation

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed. **Essential Job Duties:** + Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol + Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties + Answer incoming phone calls, emails, and requests coming into the center as needed + Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards + Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots + Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed **Job Requirements:** + High school diploma or equivalency required + Minimum of one (1) year of experience working in healthcare required + Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) · Excellent organizational and communication skills + Bilingual English/Spanish preferred **Benefits of Working at WelbeHealth** : Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. + Medical insurance coverage (Medical, Dental, Vision) + Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time. + Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path! + And additional benefits Salary/Wage base range for this role is $23.23 - $30.66 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $23.23-$30.66 USD **COVID-19 Vaccination Policy** At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. **Our Commitment to Diversity, Equity and Inclusion** At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. **Beware of Scams** Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************

Where You'll Work Welcome to Mark Twain Medical Center, nestled in the breathtaking Sierra foothills, the heart of a vibrant and welcoming community! Founded in 1951, we're more than just a 25-bed critical access hospital; we're a lifeline. As the only hospital in the county, we're committed to providing exceptional, comprehensive care to our surrounding communities. From the moment you step through our doors, you'll feel the warmth and dedication that defines our culture. A Broad Spectrum of Care: We offer a full range of inpatient acute care, outpatient services, and 24/7 emergency services, ensuring our community has access to the medical attention they need, when they need it most. Specialty Care Centers & Community Medical Centers: We extend our reach beyond the main hospital, bringing specialized expertise and convenient access to care directly to our community through our hospital and network of Specialty Care Centers. Collaborative Medical Staff: Our diverse and highly skilled medical staff represents a broad range of specialties, fostering a collaborative environment where knowledge is shared and innovation thrives. You'll be surrounded by experienced professionals dedicated to providing the highest quality medical care. A Life Beyond the Hospital: Imagine spending your weekends exploring the stunning natural beauty of the Sierra foothills, enjoying the peace and tranquility of a close-knit community, and raising a family in an area known for its great schools. At Mark Twain Medical Center, you'll find the perfect balance between a fulfilling career and a rewarding personal life. One Community. One Mission. One California Job Summary and Responsibilities Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, primary duties include: a) Appropriate patient identification b) Collecting accurate and thorough patient demographic data c) Obtaining insurance information and verifying eligibility and benefits d) Determining and collecting patient financial liability e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities. Job Requirements Minimum: Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles. 2 years preferred. Applicable education and/or training can be used to balance a lack of experience. High School diploma, GED or equivalent Thorough understanding of insurance policies and procedures. Working knowledge of medical terminology. Able to perform basic mathematics for payment calculation. Intermediate to advanced computer skills. Preferred: Knowledge of charity care programs as well as the various government and non-government programs preferred.

Job Summary and Responsibilities As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families. To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement. * Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units * Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration. * Properly identifies the patient to ensure medical record numbers are not duplicated. * Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete. * Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes * Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement. Job Requirements Required * High School GED or * High School Graduate or * Applicable education and/or training canbe used to balance a lack of experience * Minimum 1 year of experience working ina hospital Patient Registration department,physician office setting, healthcareinsurance company, revenue cyclevendor, and/or other revenue cycle relatedroles. * None, upon hire Preferred * 2 years of experience working ina hospital Patient Registration department,physician office setting, healthcareinsurance company, revenue cyclevendor, and/or other revenue cycle relatedroles. Where You'll Work Welcome to Mark Twain Medical Center, nestled in the breathtaking Sierra foothills, the heart of a vibrant and welcoming community! Founded in 1951, we're more than just a 25-bed critical access hospital; we're a lifeline. As the only hospital in the county, we're committed to providing exceptional, comprehensive care to our surrounding communities. From the moment you step through our doors, you'll feel the warmth and dedication that defines our culture. * A Broad Spectrum of Care: We offer a full range of inpatient acute care, outpatient services, and 24/7 emergency services, ensuring our community has access to the medical attention they need, when they need it most. * Specialty Care Centers & Community Medical Centers: We extend our reach beyond the main hospital, bringing specialized expertise and convenient access to care directly to our community through our hospital and network of Specialty Care Centers. * Collaborative Medical Staff: Our diverse and highly skilled medical staff represents a broad range of specialties, fostering a collaborative environment where knowledge is shared and innovation thrives. You'll be surrounded by experienced professionals dedicated to providing the highest quality medical care. * A Life Beyond the Hospital: Imagine spending your weekends exploring the stunning natural beauty of the Sierra foothills, enjoying the peace and tranquility of a close-knit community, and raising a family in an area known for its great schools. At Mark Twain Medical Center, you'll find the perfect balance between a fulfilling career and a rewarding personal life. One Community. One Mission. One California

Job Description The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed. Essential Job Duties: Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties Answer incoming phone calls, emails, and requests coming into the center as needed Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed Job Requirements: High school diploma or equivalency required Minimum of one (1) year of experience working in healthcare required Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) · Excellent organizational and communication skills Bilingual English/Spanish preferred Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time. Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path! And additional benefits Salary/Wage base range for this role is $23.23 - $30.66 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $23.23-$30.66 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************