Patient service representative jobs in Urban Honolulu, HI

Description Job SummaryThe P6 (Primavera) Scheduler will report directly to the Project Controls Manager and support construction division projects throughout the Continental United States (CONUS) and Outside of Continental United States (OCONUS). This role will involve developing, maintaining, and managing project schedules to ensure timely delivery of construction projects.Key Responsibilities Schedule Development: Create, update, and maintain project schedules using Primavera P6. Analysis and Reporting: Perform critical path analysis, prepare reports on project timelines, and provide insights based on scheduling metrics. Coordination: Collaborate with project managers, engineers, and contractors to ensure alignment on schedules and deliverables. Resource Management: Monitor and manage resource allocation against project timelines and budgets. Risk Assessment: Identify potential scheduling risks and develop mitigation strategies to address them. Minimum Qualifications Education: Bachelor's degree in construction management, engineering, or a related field. Experience: At least 3-5 years of experience as a scheduler in construction or project controls, with a demonstrated proficiency in Primavera P6. Skills: Strong analytical and organizational skills, excellent communication abilities, and familiarity with project management methodologies. Preferred Qualifications Certifications: Project Management Professional (PMP) or Primavera P6 Certification. Technical Skills: Proficient in using Primavera P6 software, advanced knowledge of Microsoft Office Suite (Excel, Word, PowerPoint). We are committed to a merit-based hiring process that values individual skills, qualifications, and performance. Our hiring practices comply with all applicable federal, state, and executive orders, including the recent Executive Order on Equal Opportunity Hiring.

The East-West Center (EWC) promotes better relations and understanding among the people and nations of the United States, Asia, and the Pacific through cooperative study, research, and dialogue. Established by the U.S. Congress in 1960, the Center serves as a resource for information and analysis on critical issues of common concern, bringing people together to exchange views, build expertise, and develop policy options. The Center's 21-acre Honolulu campus, adjacent to the University of Hawai‘i at Mānoa, includes conference facilities, three residence halls, and an office building that houses research, program, and administrative activities. The Center also has an office in Washington, D.C., that provides accessibility to US, regional government stakeholders, and program partners with innovative training, analytical and dialogue exchange, and public diplomacy products to meet US policy priorities and expressed needs in the Indo-Pacific region. Our Education team is currently seeking a Scholarship Support Assistant who can provide exceptional administrative and fiscal support to the Center's scholarship programs. This position supports the smooth operation of the scholarship programs while coordinating the technical aspects of scholarship applications that include awarding, benefits and housing, funds disbursement, as well as tax and visa compliance. The ideal candidate is highly organized, detail-oriented, and able to manage multiple tasks and deadlines simultaneously and effectively within a collaborative work environment. MAJOR DUTIES: Coordinates the payment of stipends, housing charges, meal plans, health insurance, book allowances, university tuition/student fees, and other approved/budgeted payments across student programs for all degree student programs and funding streams, including scholarship awards through the EWC Foundation. Assists with implementation of grant award, modifications, financial reporting, and closeouts. Assists with collecting and reconciling program fee payments for student affiliates and affiliate scholars. Processes registration fee payments for the annual International Graduate Student Conference if paid in check or cash prior to the date of the conference and completes final deposit form for total payments made online through Submittable. Reviews and reconciles participant housing charges and informs Housing if any corrections or adjustments are required. Consults with appropriate personnel if needed to verify appropriate payments for participants. Incumbent will need to work closely with participants in verifying information submitted on payment forms. Monitors collection of repayment for participant-related accounts receivable. Assists in the preparation of annual issuance of tax forms and certification statements for participants by reconciling year-end tax withholdings. Prepares travel grants and monitors visa and tax status for participants of the annual International Graduate Student Conference as well as other Education Program and EWC Foundation travel grants for participants. Processes payment documents for field research and conference scholarships. Assists ADB & EWC Scholarships Assistant and Fiscal Officer in preparation of fiscal reporting to Asian Development Bank (ADB)/Japan Scholarship Program (JSP) Headquarters. Prepares as needed timely and accurate payment of stipend, housing charges, and health insurance needs for participants in the residential PDP programs taking place in Honolulu. Prepares appropriate fiscal documents across the Education Program. Submits fiscal documents to the appropriate offices in a timely manner and monitors their progress to the point of payment. Assists with payment documents for other aspects of the Education Program as needed. Monitors periodic payments related to contracts for the student program and Education Program in cooperation with program staff. Using information gathered from Participation Agreement and Award Change Notification documents, prepares appropriate payment documents to meet specified payment schedules and participant award terms and conditions across the student programs. Coordinates the purchase of health insurance for EWC students and short-term participants, ensuring it meets visa and university requirements as well as federal and state regulations. Works with brokers to get bids and works with partners such as UH Health Services in assessing policy options. Conveys tax and health insurance information by conducting short procedural presentations for each unique degree student program, before the beginning of fall and spring terms, and for short-term programs, including all residential PDP programs that have insurance/tax information needs. Reviews and monitors participant tax status for compliance of federal tax requirements. Develops and maintains appropriate databases and files to assure timely and accurate payments. Responsible for data management requiring extensive use of spreadsheet formulas. Creates and maintains reports using various data extracts as needed and assigned. Prepares and sends email announcements and collects and compiles applications for conference and field research grants in accordance with grant requirements as assigned. Assists in facilitating various Education Program activities and serves as backup to other program assistants in the Education Program. This list of major duties is not exhaustive. Duties be supplemented on an occasional basis in accordance with the requirements of the job. SUPERVISION: This position works under the general supervision of the Media Program Manager. The incumbent is expected to carry out policies, programs, and procedures independently. The employee keeps the supervisor informed of progress, anticipated problems, or conflicts. Work is reviewed as it progresses for timeliness, effectiveness, and completeness in meeting objectives. REQUIRED QUALIFICATIONS: Education & Experience - At least four (4) years of relevant work experience that demonstrates the ability to perform the duties of the position; or a combination of post-high school education and directly related experience which totals four (4) years. Communication - Strong written and verbal communication skills. Must be able to effectively communicate and interact with people of diverse backgrounds and abilities in person, on the phone and in digital environments. Demonstrated Ability - to organize, prioritize and coordinate work involving a wide variety of tasks; to take initiative and work independently and cooperatively in following through on assignments; to assume responsibility for whole areas of work and integrate information from relevant sources; to gather and/or prepare background materials; to work effectively and deal pleasantly and helpfully with people of diverse cultural backgrounds; to work under the pressure of deadlines and competing demands; to acquire and maintain knowledge of and appropriately apply various policies and procedures; to establish and maintain accurate files and records; to adapt to changes and exercise good judgment in dealing with a variety of situations; to perform effectively in a non-routine work environment; to appropriately handle confidential information; to make arithmetic computations and record figures accurately; to handle detail-oriented assignments with accuracy, to communicate effectively both verbally and in writing and to function effectively as a work leader. Knowledge - of office practices and procedures, particularly as they apply to project management and event planning computer program use, database software, office machine usage, and other related administrative best practices; of correct English grammar, punctuation, spelling, and word usage; proficiency in computer programs (such as Microsoft Word, Excel, PowerPoint, Adobe Acrobat Professional and other equivalent applications) and virtual meeting platforms (e.g. Zoom, Skype, Microsoft Teams). Physical Requirements - Able to walk up and down stairways, use a ladder, carry supplies and equipment, walk between conference rooms/floors, and move furniture and supplies up to 40 pounds; Sit, walk or stand for extended periods of time; dexterity of hands and fingers to operate a computer keyboard, operate standard office equipment, and use a phone; see and read a computer screen and printed matter with or without vision aids; read and understand rules and policies, labels, and instructions; and to hear, speak and understand speech at normal levels and on the telephone. PREFERRED QUALIFICATIONS Payment processing experience in an academic/adult student environment. Experience with online payment processing. Experience working on a shared drive and/or network. SALARY AND BENEFITS OF WORKING AT THE EAST-WEST CENTER You will have the opportunity to join an organization that values its employees and provides a supportive work environment. Here are some of the benefits you can expect: Competitive Salary and Benefits - The annual salary for this position starts at $56,664.45 per year with an attractive benefits package that includes health insurance, retirement savings with a very generous company match, and paid time off. Career Growth Opportunities - We believe in investing in our employees and providing opportunities for career growth and development. You will have the opportunity to take on additional responsibilities and advance your career within our organization. Supportive Work Environment - We believe in fostering a supportive work environment where our employees feel valued and appreciated. We encourage open communication and collaboration and provide the tools and resources our employees need to succeed. HOW TO APPLY: If you're interested in applying for the role, submit an electronic application at APPLY FOR THIS JOB NOW so that you can be immediately considered. Here are some tips to help you prepare you for our job application process: Tailor Your Resume and Write a Compelling Cover Letter Make sure that your resume is tailored to the specific requirements of the job. Highlight your relevant experience and skills and provide examples of how you have demonstrated leadership in your previous roles. Your cover letter should be tailored to the job and provide a clear and concise summary of your qualifications and experience. Explain why you are interested in the role and how you can contribute to our team. Our initial assessment will be based on the information you submit in your application. Be Prepared for the Interview If you are invited for an interview, make sure that you are well prepared. Research our company and its role and be prepared to answer questions about your experience and qualifications. Provide Three Professional References Ensure that your references can attest to your skills, work ethic, and integrity. What these people reveal about you - both in terms of what they do and don't say - can make a difference in whether you'll be hired. So, it's extremely important that you choose wisely when deciding who to use as a reference. The East-West Center is a premier institution in the Indo-Pacific to convene, develop, and equip a network of leaders to solve challenges of common concern. Founded in 1960, the Center has been a leader in promoting understanding and cooperation between the United States and the Indo-Pacific region through its innovative programs and research initiatives. The Center is dedicated to creating respectful and inclusive programming that values innovation and growth through collaborations across the organization and the region. With its cutting-edge research, educational programs, and vibrant community, the East-West Center has become a hub of academic excellence and cultural exchange. Whether you are a student, researcher, or simply someone interested in making a difference for peoples and communities throughout Asia, the Pacific and the US, the East-West Center is the perfect place to explore and discover new perspectives. As required under Title IX, the East-West Center does not discriminate on the basis of sex in the educational programs or activities it operates, including admissions and employment. This is a full-time, in-person role that requires the desired candidate to physically reside in Oahu, Hawaii.

Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay. Our Values We are committed to providing the highest quality care and services to our island community. We believe that respect is the foundation of our interpersonal relationships. We maintain empathy and kindness, treating everyone as Ohana. We are creative and flexible in meeting community needs. We will help empower others to reach their highest potential. We are accountable to the community we serve and to each other. Waikiki Health is seeking a full time Dental Patient Services Representative. Pay rate for this role is $22.50 per hour. Schedule: Monday-Friday, 40 hour work week, no weekends Benefits Health insurance (Employee only) 100% premium paid once eligible. 13 Paid holidays Parking included 403(b) Retirement Plan Participation effective within 4 weeks of employment Matching is offered once eligible with a 3-year vesting period Perks HOLU Bus Pass benefits BIKI bike rental benefits Company Shirt The Dental Patient Services Representative helps to maintain efficient workflow in administering the day-to-day activities of the front business office and back office when assisting dental provider. It involves many responsibilities from providing excellent customer service, collecting patient demographic information, verifying, and checking insurance and eligibility, and managing provider schedules. Qualifications and abilities: High school graduate or equivalent. Minimum of one year working in a dental office with knowledge of basic dental terminology, insurance billing, and dental procedures. Knowledge of dental office workflow and previous experience working in a dental office is recommended. Previous dental assisting experience is recommended. Familiarity with common software programs (i.e. Windows-based programs) and an ability to quickly learn new systems. Ability to communicate effectively with patients, community members, and staff members. Proficient in computer skills: typing, navigating through the internet and emails. American Heart Association or American Red Cross CPR/BLS for the Health Care Professional with current certificate. Duties include but are not limited to: Provide customer service of high-standard professional level to patients and associates in person and or on the telephone. Verifies and checks eligibility and insurance benefit to every patient. Ensures that all departmental wide registration forms are completed and signed by the patient. These forms include: registration, HIPAA, insurance, billing, and release of information. Schedules appointments and monitors each provider's schedule for conflicts. Documents all conversations and communications with patients and other medical and dental offices in the Dentrix Enterprise health record. Other duties as assigned. Interested candidates should apply through our ADP Workforce Now interface: **************************************************************************************************************************** Id=19000101_000001&type=MP&lang=en_US *Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, Hep B (optional) Those requiring assistance are encouraged to reach out to our organization at **************. Visit our website for more information: ********************* Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Description Front Desk Patient Service Representative

Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! Quality is in our DNA -- is it in yours? You are a superhero when it comes to administrative support for pathologists. You have problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our front line of #HealthcareHeroes! Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions. Location: Honolulu, HI Days: Monday - Friday Hours: Day shift may vary Base hourly pay: $20.89 to $22.68, based on experience In this role, you will: Performs administrative support such as answering phone calls and requests from physicians, clients, and patients; processes correspondence and files and distributes mail as required. Prepares graphics for presentations. Review and correct information on pathology reports for demographics, micros, and grosses, and ensure timely report distribution. Tracks film development for pathologists and verifies invoices/services rendered. Assists pathologists in arranging the review of slides for outside consultations, internal reviews, tumor boards, patient's families, etc. Saves/uploads final pathology reports and corrects final report data in a laboratory information system. Creates and maintains a filing system of pathology reports, SATC reports, correspondence, etc. Tracks stats: frozen sections, uterus weights, consultations, breast QA stats, etc. Types and distributes autopsy reports as needed. Schedules meetings and travel arrangements for pathologists. Checks inventory and orders Pathology Dept. supplies as needed. Develops and maintains an understanding of laboratory information system functions. Transcribes in the laboratory information system as required. Files slides as necessary. Enters demographics and coding for billing. Adheres to confidentiality, safety, compliance, and legal requirements. Maintain consistent and reliable attendance and comply with company guidelines. Performs other duties as assigned. All you need is: A minimum one year of previous medical reception experience is required. Ability to professionally interact with patients, physicians, clients, and Company visitors. Previous computer and phone experience preferred. High school diploma or GED required. We'll give you: Appreciation for your work A feeling of satisfaction that you've helped people Opportunity to grow in your profession Free lab services for you and your dependents Work-life balance, including Paid Time Off and Paid Holidays Competitive benefits including medical, dental, and vision insurance Help saving for retirement with a 401(k) plus a company match A sense of belonging - we're a community! We also want you to know: This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards, maintain strict confidentiality, and abide by all applicable privacy and security standards. They are expected only to access PHI when required to fulfill job duties. Scheduled Weekly Hours: 40 Work Shift: Job Category: Administration Company: Pan Pacific Pathologists, LLC Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Honolulu, HI, with a Monday-Friday schedule from 8 AM to 4:30 PM. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer #IND123

DO YOU WANT TO MAKE A DIFFERENCE? Join a spirited, dynamic team with Hawai`i's leading credit union as we make a difference in our community - providing financial value, exceptional service, and state-of-the-art convenience to our members. Position Title: Branch Services Representative II - Part Time Department: McCully Branch FLSA Classification: Non-Exempt Reports to: Member Relationship Supervisor Employee Benefits One great perk of working at UHFCU is we offer on-demand pay through our financial wellness provider. With the on-demand pay benefit, you can have the money you've already earned when you need it, so your time and money can work better for you. Get early access and get paid without waiting for your paycheck.In addition to competitive pay, we are proud to offer a comprehensive benefits package. 401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC) Employee Loan Discount Company Subsidizes 50% for Adult Monthly Bus Pass Cash Reward Employee Referral Program Workiversary Cash Reward and Gifts Internal and External Professional Development Opportunities And Many More! Position Purpose : This high member contact position assists members by processing their transactions in an accurate and timely manner and complies with regulatory recordkeeping. Actively sells and cross-sells credit union products and services within the guidelines of the established production programs and furnishes account statuses. This position is also responsible for the daily operations, as needed. Essential Functions : Accurately and efficiently processes transactions. Accurately and efficiently performs service requests. Completes and files regulatory reports as required. Responsible for accurate handling and maintaining of all cash/negotiable instruments and end-of-day balancing. Processes check deposits through Check 21 solution. Cross-sells products and services to members. Opens accounts. Directs daily branch operations. Trains Branch Services Representatives, as needed. Performs other duties as assigned Performance Standards : Meet strategic objective for service level (NPS). Accurately process requests. Maintain efficient production levels to support branch. Perform cash/negotiable instruments audit. Effectively maintain daily branch operations to support department. Qualifications : Education/Certification: High school diploma or GED is required. Required Knowledge: Basic understanding of MS Office Suite is desired. Experience Required: Two to four years cash handling and/or customer service experience. Skills/Abilities: Proficient in credit union's core system. Excellent customer service & interpersonal skills and mathematical skills. Able to work in a fast-paced environment; especially where one must frequently convey detailed or important instructions of ideas accurately or quickly. Excellent verbal and written communication skills. Valid driver's license required with clean abstract and vehicle to drive to a branch when scheduled. Activities and Requirements of this Position : Repetitive Motion: Movements frequently and regularly required using wrists, hands, and/or fingers. Communication Skills: Must frequently convey detailed or important instructions of ideas accurately and quickly. Visual Abilities: Average visual acuity necessary to read, prepare and inspect documents or products. Hearing: Able to hear average or normal conversations and receive information. Physical Strength: Sedentary work (sitting most of the time). Able to lift and carry up to 25 lbs. Reasoning Ability: Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables. Mathematics Ability: Able to perform basic math skills including adding, subtracting, multiplying and dividing using a calculator. Language Ability: Able to write and compose sentences using proper punctuation, and English language. Able to communicate in complex sentences; using normal word order with present and past tenses and a command of the English vocabulary. Working Conditions : Air-conditioned, smoke-free office setting. Attendance Requirements: Please note that scheduled attendance requirements may change due to business needs. Business Hours: Monday through Saturday. Business hours are subject to change. Must be able to work additional hours, weekends, and holidays as needed.

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Provides work leadership and guidance to the Patient Service Representatives. Monitors work queues and assigns and coordinates work assignments to ensure optimal workflow and operational efficiencies. - Serves as a resource regarding patient access functions, including registration, cashiering and insurance verification. - Monitors the Medicaid/Quest pending and Large Dollar work queues to ensure coverage is obtained and appropriate reimbursement from all parties is obtained. - Provides administrative support to management, including assisting with on-call rotations as needed. II. TYPICAL PHYSICAL DEMANDS: - Finger dexterity, seeing, hearing, speaking. - Constant: sitting. - Frequent: standing, walking, lifting and pushing/pulling weight up to 35 pounds, carrying usual weight of 5 pounds up to 15 pounds, reaching above, at and below shoulder level. - Occasional: climbing stairs, walking on uneven ground. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. - May be exposed to communicable diseases and other conditions common to a hospital and office environment. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: - High school diploma or equivalent. - Bachelor's degree in business or related field preferred. - Ability to perform 7,200 adjusted keystrokes per hour. B. EXPERIENCE: - Three (3) years patient access experience, including prior authorizations, insurance verification and registration in a hospital setting. - Prior supervisory experience and/or demonstrated knowledge and ability to lead staff. - Prior experience in Cadence scheduling preferred. - Ability and skill in conducting training. - Strong knowledge and understanding of different payor types (i.e. Medicare, Medicaid, Commercial, HMO, Workers' Compensation, No-Fault, Capitation, TPL, etc.). - Strong knowledge of third-party reimbursement and Hawaii regulatory requirements related to reimbursement. - Effective written and verbal communication skills. - Strong time management, organizational, and interpersonal skills. - Proficiency with Microsoft Office applications (i.e. Word, Excel, PowerPoint) and automated systems. Equal Opportunity Employer/Disability/Vet

JOIN UHA'S TEAM We focus on your health and pay 100% for your family's medical insurance and provide 20 days of paid personal time off during your first year! Customer Services Representative I Department: Customer Services FLSA Status: Full Time, Non-Exempt Salary Level: 2 Position Summary : Serves UHA's customers by offering information about eligibility, benefits, and provider services. The position answers inquiries, resolves issues, fulfills requests, and maintains accurate call record documentation. Provide excellent customer service for UHA customers utilizing in-depth knowledge of company products and programs. Essential Duties & Responsibilities: Service members and providers who contact UHA's call center regarding eligibility, benefits, and provider services Relieve Receptionist for breaks and lunch by performing the primary functions and duties of the Receptionist Consistently be at work and on time; adhere to schedule, including returning from breaks and lunch in a timely manner Perform other related duties as required or assigned by the Customer Services Supervisors or Customer Services Manager This position prohibits any activity that requires interpretation of clinical information to customers, including the choosing of a set of criteria to use for handling a request for healthcare services or treatment Required Education and Experience: The individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent Minimum six (6) months of work experience in customer service Computer skills including ability to maneuver between multiple programs, working knowledge of Microsoft Windows and Microsoft Excel, and proficient keyboarding skills Exceptional listening, verbal, and written communication skills Preferred and Advanced Qualifications: Recent work experience in the healthcare industry *This position is a work from office only (onsite) *Must be a Hawaii resident Competitive compensation & excellent benefits offered Visit our website at *********************************************** to apply and for details about vacant positions. An Equal Opportunity Employer

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Seeks a Customer Service Representative II in CONUS/OCONUS - Honolulu, HI to support an engagement for an American agency within the United States Department of Agriculture that is committed to “helping people help the land” - their mission is to provide America's farmers and ranchers with financial and technical assistance to voluntarily put conservation on the ground, not only helping the environment but agricultural operations, too. The ProSidian Engagement Team Members work to will assist NRCS (Natural Resources Conservation Service) Pacific Islands Area Staff with the assimilation of program documentation, development of correspondence, checking documents for accuracy, processing payments, maintaining spreadsheets, etc. Other tasks include monitoring and tracking commencement and expiration of agreements and prepares agreement modifications and reviewing contract obligating documents and assist in internal auditing of agreements. Customer Service Representative II Candidates shall work to support requirements for Program Support and In addition to customer service duties (manning the reception area of the office, greeting clients as they enter, assessing customer needs, introducing customers to staff, filing, participating in staff meetings and taking phone calls) this position will provide administrative support to the three District Conservationists in Hawaii county and Honolulu county with office management responsibilities to include filing, data base entry, data retrieval, printing reports, and spreadsheets. This position will will work directly for the Oahu District Conservationist, however will support the Oahu field office staff as directed. • Provide support with collecting and assembling cost data and processing payment application requests and programs; reviewing a wide variety of invoices, vouchers, and other miscellaneous paperwork associated with NRCS Programs. • Assists with compiling all necessary supporting documents to substantiate payment requests, ensures that payment requests comply with provisions of long term contracting and are within obligated spending limits prior to submission of payment. • Assist with tracking producer requests for wetland compliance and highly erodible land assistance. Maintains wetland determination and highly erodible land case files including producer submitted records, conservation plans and associated maps. Tracks requests for appeals related to issued determinations. • Responsible for establishing and maintaining contracting files and producer records. This includes receiving and assembling program applications and collecting producer eligibility information. Responsible for compiling contract documentation including, but not limited to, conservation plans, maps, photographs, resource data and technical material. • Assists with driving Government vehicles to local shops for routine maintenance; tracks vehicle maintenance and mileage logs. • Assists with assembling technical notes and project documentation required to process modifications. • Provides a variety of technical information to program applicants and participants, such as specific program and land eligibility requirements. • Provides guidance to program applicants and participants on the completion of required conservation planning steps and provide basic explanations regarding practice statements of work and deliverable requirements for conservation program participation. Contractor support will defer to NRCS officials for site specific comments or questions. • Assisting agency staff with various accounting functions such as processing actions related to unfilled customer orders. This will include reviewing, monitoring, and tracking billing and collections of the agency's receivables. • Contact cooperators to follow-up on the status of conservation plan progress and transfer landowners to the appropriate staff when there are concerns with acceptance of the agreed upon conservation measures. • Answers telephone greets visitors and signs for incoming deliveries. • Some interaction with the general public in an office setting. Will work directly with conservation partners, program technicians in the Farm Service Agency, and NRCS Field Office personnel. Provides a variety of information to program applicants and participants, such as specific program and eligibility requirements, guidance on completion of required program applications, Adjusted Gross Income (AGI), and System for Award Management (SAM). • Reviewing applications for Farm Bill programs to ensure required information and forms are present and gathers items that are missing to create a complete application package. Determines that correct signatures are in place on applications. • Data entry in regard to processing contract documents and actions for approved contracts. Monitors and tracks commencement and expiration of contracts, contracts behind schedule, and contracts that have not completed a practice in the first year and prepares modification, termination, waiver, and annual practice reminder letters for signature. Processes annual contract reviews and various audits. Prepares documents for contract appeals and provides documents with open obligation audits. Monitors payment error rates and works to eliminate them. Qualifications The Customer Service Representative II shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. • A bachelor's degree is required • Possess valid state-issued driver's license; *Violations must be noted before use of Govt Furnished Vehicle; • Proficient in word processing; • Knowledgeable and experienced in utilizing a variety of computer hardware and software applications, such as Microsoft Windows, Word, Excel, and Access; • Ability to use e-mail and internet browsers i.e., Microsoft Outlook and Microsoft Internet Explorer; • Knowledgeable and experienced in operating small office machines, such as calculators, fax machines, scanning devices, postage meters, and copy machines; • Knowledgeable and experienced in general office procedures, such as preparing reports, spreadsheets, and filing. Familiarity with certified mail and return-receipt mail procedures; • Capable of working independently; • Possess basic and courteous telephone skills • Ability to learn and assist with entering and maintaining information in the Natural Resources Conservation Service (NRCS) software such as Protracts, Toolkit, Performance Results System. TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS/OCONUS - Honolulu, HI U.S. Citizenship Required Excellent oral and written communication skills Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe) All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office. Additional Information CORE COMPETENCIES * Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader * Leadership - ability to guide and lead colleagues on projects and initiatives * Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people * Communication - ability to effectively communicate to stakeholders of all levels orally and in writing * Motivation - persistent in pursuit of quality and optimal client and company solutions * Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams * Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications * Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors * Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together * Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference * Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following: * Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives * Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ****************** * 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis the employee can contribute up to $18k. A wide range of investment options are available with a personal financial planner available to assist you. Immediate 100% vesting of both your contribution and the ProSidian matching contribution. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match: 4% of pay for participants who defer at least 5% of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed. * Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government. * Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. * Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis. * Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work. * Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences. * ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program. * Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support. * Flexible Spending Account: Pending ------------ ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.

Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to freight services. Provide accurate information regarding shipping rates, transit times, and service options. Process customer orders, track shipments, and update customers on the status of their deliveries. Collaborate with internal teams to ensure seamless operations and efficient problem resolution. Maintain a thorough understanding of our services and industry regulations to provide knowledgeable support. Build and maintain strong relationships with customers, fostering loyalty and repeat business. Assist in identifying opportunities for service improvements and provide feedback to management. Handle customer complaints with professionalism and empathy, striving for satisfactory resolutions. Qualifications: High school diploma or equivalent; additional education or training in logistics or customer service is a plus. Previous experience in customer service, preferably in the freight or logistics industry. Strong communication and interpersonal skills. Proficient in Microsoft Office Suite and experience with customer relationship management (CRM) software. Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously. Ability to work independently and as part of a team in a fast-paced environment. Bilingual skills (English and another language) are a plus.

Full-time Description Seeking a dependable Freight Customer Service Representative to join our Ohana! The Freight Customer Service Rep. plays a crucial role in facilitating the smooth transportation of goods and fostering positive relationships with customers by providing reliable support and assistance throughout the shipping process. Compensation: Starting $20+ per hour based on experience Benefits: Medical, Dental, Vision plans for employee + family 401k Retirement Plan + Company match Sick leave Vacation time Paid Holidays Employee Referral Program Employee Assistance Program (EAP) Discounts through Company's Benefits Hub Requirements Order Processing: Assisting customers with placing orders for inbound/outbound shipments, including providing quotes, confirming details, and arranging pickups. Shipment Tracking: Providing real-time updates on the status and location of shipments to customers, ensuring transparency and peace of mind. Issue Resolution: Handling any issues or discrepancies that may arise during transit, such as delays, damages, or missing items, and working to find satisfactory resolutions. Documentation: Assisting with the preparation and processing of shipping documents Maintain clear and effective communication with customers, carriers, and internal teams to ensure smooth coordination Customer Support: Offering assistance and guidance to customers regarding shipping options, packaging requirements, transit times, and any other related inquiries. Manage/oversee assigned customer account(s) Create and coordinate bookings with truckers and carriers Other tasks as assigned Required Skills and Qualifications: Freight experience is a plus! Proficient in Microsoft Office Suite or related software. Ability to utilize and operate internal company systems Excellent communication and interpersonal skills High level of composure and good stress management Ability to multitask with different, and sometimes conflicting events Basic math, written and oral communications skills Maintains regular and predictable attendance required. Must comply with the company's drug and alcohol testing requirements Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift to 15 pounds at times Use of general office equipment: fax/scan/copy/printer machines Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Salary Description $20+ based on experience

Job Description Summary: Coordinates the front office activities of the clinic. Essential Duties and Responsibilities include the following. Other duties may be assigned. Answer Phones & Triaging Calls Schedule Appointments Ensure each provider's clinic schedule is appropriately and fully scheduled. scheduling/rescheduling patients insurance verifications Waitlist & Ticklers Daily Administration daily chart preparation for all providers patient administration. Conduct Confirmation Calls Open Front Office Check-in Patients Check-out Patients Make deposits, prepare refunds to payers and patients, and file paperwork. Responsible for the accounting of petty cash and all daily cash collected, daily checks collected or any other legal tender collected each business day. Ensure valuables are under lock and key at the end of each business day. Ensure all superbills and patient insurance information needed to bill insurance companies for services rendered on any given business day is entered and up to date. Close Front Office Receipt book is copied for payments collected in cash and check. Total of Cash Printer 2 copies of each provider's schedule and put in each provider's intake box. Remove magazines from patient rooms and organize magazines in both the primary and secondary waiting rooms. Ensure trash in primary and secondary waiting rooms are in the trash. Lock primary waiting room entrance. Comply with all local, state and federal laws and guidelines including OSHA, CLlA, COLA, HIPAA, and provide staff with documentation and training in same. Make sure all clinical staff are current on licenses and CPR. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience - One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills - Windows, Microsoft Office Certificates, Licenses, Registrations - High School Graduate Other Qualifications: Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

is based out of Kailua-Kona. * *MUST BE CURRENTLY LIVING IN HAWAII Honsador has grown over the years to become the largest building materials supplier in Hawaii. The Company has operations on all four major Hawaiian Islands with branch outlets on Oahu, Maui, Kauai, Kona & Hilo. Responsibilities: Determine customers' needs and recommend appropriate products and solutions, guiding customers to make the best product and service selections that will provide value to their business. Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries, complaints and follow-ups. Develop profitable business with new customers through excellent selling, customer service and problem-solving. Continuously improve and maintain in-depth product knowledge and expertise. Code and input customer orders, pricing information into the computer system, and schedule delivery of products. Follow a product/supply checklist for each customer's job and up-selling additional products and supplies. Accept payment and apply it to the appropriate customer account. Follow up on deliveries to ensure materials arrived complete and on time as promised. Qualifications: Previous experience in sales, new construction and/or commercial projects preferred Knowledge of building materials, building process, and local building codes preferred Excellent communication and interpersonal skills Excellent computer and math skills (add, subtract, multiply, and divide common fractions/decimals) Effective time management and prioritization skills Ability to work in a fast-paced environment Experience working in a team atmosphere Must take and pass drug test and consent to a background check Competencies: Customer Focus Building Trust Communication Sense of Ownership From

Founded in 1921, Straub Benioff Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region's only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement. Straub is proud to bring Mililani and nearby residents the best in medical care for the entire family at a convenient, close-to-home location. As Straub patients, our clients have access to over 300 specialists and all the services of Straub Benioff Medical Center. At the Mililani Family Health Center our services include: diagnosis and treatment of illness and injury for infants, children, adolescents and adults; periodic physical examinations for children and adults; complete obstetrics/gynecology and family planning services; lab testing and on-site X-ray and mammography services and routine immunizations. The Administration team works to ensure that all these services are delivered and managed in an effective manner with friendly customer service. As a Patient Service Representative, you will help to ensure that Straub Mililani patients and their families receive warm, friendly and considerate assistance at our hospitals and clinics. You will act as a liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients' medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai'i's people. Location: Straub Benioff Medical Center - Mililani Clinic & Urgent Care Work Schedule: Day/Evening - 10 Hours Work Type: Full Time Regular FTE: 1.000000 Bargaining Unit: Non-Bargaining Exempt: No Req ID 31476 Pay Range: 24.83 - 26.14 USD per hour Category: Administrative Minimum Qualifications: High school or equivalent. One (1) year of clerical support in a health care setting or related experience. Basic computer skills. Preferred Qualifications: Basic medical terminology. Experience with EPIC. International Classification of Diseases 10th edition (ICD-10) and Current Procedural Terminology (CPT) coding certification. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

Benefits: * Competitive salary * Opportunity for advancement * Paid time off COORDINATOR/SCHEDULER - Part Time Do you enjoy helping people and making a difference? Do you want to work with a local family-owned business and be treated like family? If you say yes to both questions, then we want to meet you. PuroClean, a leader in emergency property restoration services, helps families and businesses take care of water, fire, mold, biohazard, and other types of property damage. We are a local, growing, family-owned company looking for reliable and friendly individuals who have a desire to help others. Why PuroClean? * Great Location: Pearl City Industrial (next to Sam's Club) * Local, positive, family environment * Competitive pay: $18-20/hr, depending on experience * Paid time off - vacation, holiday, personal * Bonus opportunities available * Pay frequency - weekly * Free parking Responsibilities: * Answer phones * Provide great customer service over the phone * Follow up with customers and vendors * Assist with scheduling and coordination * Prepare and format reports * Written/verbal communication * General office duties * Administrative projects and support, as needed Qualifications: * Experience: minimum of 1 year of office experience * Type at least 40 wpm * Proficient at Microsoft Office (Word, Excel, Outlook) * Good computer skills * Reliable transportation to our office in Pearl City Industrial (near Sam's Club) * Available to work as part of a rotational shift, including some nights and weekends Ideal Qualities: * Passion to serve customers and make a difference * Excellent organizational skills and detail-oriented * Proven track record of managing multiple priorities with time-sensitive deadlines * Friendly and empathetic personality * Skilled in taking initiative and problem-solving * Effective communication skills - verbal and written * Ability to work under minimal supervision * Thrives in fast paced environments * Knowledge of office administration, work process/flows, clerical work, use of office equipment

Under the supervision of the Customer Service Manager, responds to customer inquires and resolves customer issues, and provides information about eligibility, benefits and claims information during incoming/outbound calls or walk-ins and within written or electronic correspondence. Coordinates benefits with other insurance carriers and processes simple claim adjudication as well supports Claims Processing with data entry and claims up to Level 2. Responds to all inquiries and resolves issues in an efficient and timely manner, as established by Team Goals and Objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES Responds to phone inquiries regarding eligibility, benefits, claim status and other plan information and/or issues in an efficient and timely manner. Coordinates benefits with Medicaid and other insurance carriers by phone and processes simple claim adjudication when necessary. Provides written responses to Customer Care emails. Provides back-up support for Claims Processing with data entry and adjudicate claims up to Level 2 as required. Other Duties & Responsibilities Adheres to established document policies and procedures. Accomplishes special projects as assigned. Completes routine administrative tasks. Services walk-in customer inquiries. Other miscellaneous duties and responsibilities as assigned. MINIMUM QUALIFICATIONS AND EXPERIENCE Education High School Diploma, or its equivalent. Experience At least one year clerical experience, customer service or sales, or any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position. Preferred experience working in a high call volume work setting. Skills and Knowledge : Working knowledge of PC applications (i.e. word processing and spreadsheets) highly desirable. Requires demonstrated customer service skills and sales ability. Ability to maintain focus, attention to detail, and a willingness to own and follow-up with tasks. Ability to handle multiple tasks with some distractions while maintaining a high level of accuracy.0/03/2013 Ability to communicate orally and in writing with all levels of staff, customers and vendors. Ability to handle all information in a confidential manner and in compliance with federal and state laws/regulations (i.e., HIPAA, PHI). Note : The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualification of employees assigned to this job. Hawaii Dental Service has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.