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Patient service representative jobs in Utah - 578 jobs

  • Sales Rep - Customer Service Associate

    Dinosaur Les Schwab Tire Center

    Patient service representative job in Price, UT

    Job Description Are you someone who thrives on helping others, loves solving problems, and isn't afraid to go the extra mile to ensure customer satisfaction? Dinosaur Les Schwab Tire Center in Price, UT, is looking for a motivated and enthusiastic Sales Rep - Customer Service Associate to join our full-time team! Whether you're a seasoned sales professional or ready to bring your outgoing personality to a new career, apply today and take the first step toward a rewarding future! PAY: $16-$24 per hour, depending on experience BENEFITS: Excellent medical, dental, and vision insurance package Company-paid life insurance beginning at $60,000 Additional voluntary life insurance Short-term disability coverage 6 paid holidays off Paid vacation and sick leave Sundays off Paid on-the-job training All tools provided, at no cost to employee Company-provided and laundered uniforms Promotion opportunities - we promote from within Employee discounts on products and services Vendor purchase discounts WHAT WE'RE ALL ABOUT Located amidst the stunning landscapes of Utah, Dinosaur Les Schwab Tire Center is more than just a tire shop; it's a renowned hub for top-quality service and automotive expertise. With a rich history deeply ingrained in community trust, our dedicated team is committed to ensuring drivers' safety and satisfaction. Our tire services, vehicle maintenance, and customer care are second to none, providing customers with unparalleled support and peace of mind. Joining our team offers more than just a job-it's an opportunity for personal and professional growth in an environment where camaraderie and collaboration thrive. With comprehensive training programs, opportunities for advancement, and competitive benefits, we prioritize the well-being and development of our employees. Be a part of our community-focused team and experience the difference today. WHAT WE'RE LOOKING FOR IN A SALES REP - CUSTOMER SERVICE ASSOCIATE If you meet the following criteria, we want you as our Sales Rep - Customer Service Associate! Valid driver's license Excellent typing skills (30 WPM minimum; typing test required) Customer service experience Proficiency in Microsoft Word and Excel Strong multi-tasking skills Outgoing and competitive personality Ability to walk, stand, and bend for prolonged periods Sales experience is preferred but not required. Keep reading to learn more about this position! DAY-TO-DAY As our full-time Sales Rep - Customer Service Associate, you'll be the friendly face customers trust to guide them through their automotive needs. From greeting customers and providing product recommendations to writing repair orders and coordinating with technicians, you'll be at the heart of the action. Your day will include answering phones, setting appointments, processing payments, and even shuttling customers in the company vehicle. Don't wait-apply now and join an automotive team that values your talent! Our initial application process is quick, easy, and mobile-friendly, so you can start your journey with us today. Job Posted by ApplicantPro
    $16-24 hourly 2d ago
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  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Patient service representative job in South Jordan, UT

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
    $28k-32k yearly est. 3d ago
  • Regional Insurance Verification Specialist

    Surgery Partners 4.6company rating

    Patient service representative job in Utah

    ESSENTIAL FUNCTIONS: * Ensure all records are maintained in absolute integrity and in compliance with applicable regulations and requirements. * Obtaining or updating required referrals and authorizations via phone, fax, on-line, etc. * Review reports daily for patients requiring authorizations, pre-notification, and insurance benefit verification. * Data entry in a fast-paced environment with high expectations on accuracy. * Updates the patient account with details of the insurance verification. * Coordinating with patients regarding their insurance benefits. * Identifies deductibles, co-pays, and self-pay accounts. * Notifying the appropriate staff members if treatment or service is denied. * Assist manager and other staff with account questions when presented. * Perform other duties as assigned. * Rely on experience and judgment to plan and accomplish goals. KNOWLEDGE: * Knowledge of revenue cycle in healthcare * Knowledge of clinic policies and procedures. * Knowledge of managed care contracts and utilization. * Knowledge of computer systems, programs, and spreadsheet applications. * Knowledge of medical terminology. * Knowledge of CPTS/ICD-9 SKILLS: * Skill in gathering and reporting claim information. * Skill in solving utilization problems. * Skill in written and verbal communication and customer relations. ABILITIES: * Ability to work effectively with billing and medical staff and external agencies. * Ability to identify, analyze and solve problems. * Ability to practice time management * Ability to prioritize and stay organized PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment. ENVIRONMENTAL/WORKING CONDITIONS: Remote: * Employee must ensure they have an environment appropriate for work purposes that includes telephone and computer work. * Employee must have appropriate telephone and secure internet connections suitable to meet role requirements. * Employee must have quiet, private space to maintain confidentiality. * The location must allow the employee to devote his/her attention to work during expected work hours. * Employee must be able to carry out same duties, assignments, and work obligations at their home office as they would when working on premises. * Workweek remains the same as the scheduled working hours for the CBO * Employee must receive prior approval for any time away from work other than meal breaks. * Employee must be available by teams, phone, and email during work hours. * Employee must be available to attend required training and meetings via teams. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
    $24k-28k yearly est. 40d ago
  • Patient Service Representative - PRN

    IHC Health Services 4.4company rating

    Patient service representative job in Spanish Fork, UT

    The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients. Essential Functions. Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care. Documents all phone calls accurately and completely in the electronic medical record (EMR). Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations. Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients. Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization . Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments. Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved. Skills Professional etiquette and communication. Collaboration / Teamwork Confidentiality Customer service Resolving patient needs Computer literacy Time management Critical thinking/situational awareness Cash management Minimum Qualifications Six months of customer service experience involving interactions with customers. Demonstrated basic computer skills involving word processing and data entry. Professional manner and strong interpersonal and communication skills. Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers. Preferred Qualifications One year of customer service experience involving interactions with customers in person and by phone. Billing and collections experience. Computer literacy in using electronic medical records (EMR) systems and other relevant software. High school diploma or GED preferred. Multilingual Physical Requirements Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. Position may require standing for long periods of time, lifting supplies May assist patients into/out of the clinic. Location: Intermountain Health Spanish Fork Hospital Work City: Spanish Fork Work State: Utah Scheduled Weekly Hours: 20 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $17.86 - $23.22 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $27k-30k yearly est. Auto-Apply 6d ago
  • Patient Access Representative

    Commonspirit Health

    Patient service representative job in West Valley City, UT

    **Job Summary and Responsibilities** As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change. You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will: + Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. + Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. + Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. + Serve as a mentor to new associates and assist in new employee orientation. **Job Requirements** In addition to bringing your whole self to the workplace each day, qualified candidates will need the following: + Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred. + Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines. + High School diploma required Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally) **Where You'll Work** At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness. **Pay Range** $17.00 - $23.31 /hour We are an equal opportunity employer.
    $17-23.3 hourly 60d+ ago
  • Install Scheduling Professional

    It Works 3.7company rating

    Patient service representative job in Provo, UT

    Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. What We Offer: Full Time employment $17.00/hr plus Performance Bonuses Paid training Paid Time Off Available shift: 10:00 AM - 6:30 PM, **rotating Sundays Minimum Qualifications: Must be able to work in office at our Provo location Completed High School Education, GED, or equivalent Must be at least 18 years of age Computer Literate Able to make outbound calls to customers, field managers/technicians concerning appointments, schedule changes, or other scheduling/dispatch related questions Desire to engage customers in an upbeat, helpful manner while maintaining diplomacy when addressing escalated matters Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent Preferred Qualifications: Sales/Customer Service Background Ability to creatively solve problems Ability to multi-task (especially while talking on the phone) Attention to detail Learn about the Vivint Culture and why it's a great place to grow your career! Here are some highlighted perks you should ask us about: Free daily lunch and drinks on site Paid holidays and flexible paid time away Employee/Friends/Family Discounts Onsite health clinic, gym, gaming tables Medical/dental/vision/life coverage & 24/7 Medical Hotline 401(k) + Employer Match Employee Resource Groups WORKING CONDITIONS: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones. SAFETY: Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent.
    $17 hourly 60d+ ago
  • Front Desk Patient Care Coordinator FTE

    Reborn Pelvic Health & Wellness

    Patient service representative job in Lehi, UT

    Full-time Description Job Title: Front Desk Patient Care Coordinator Reports To: Manager of Patient Experience and Office Operations FLSA Classification: Non-Exempt in Accordance with Utah State Labor Laws Compensation: Hourly per individual contract. Schedule/ Location: Please note: Schedule is subject to change Mon-Wed, Fri: 9:30am-6pm (Lehi Location) Thur: 12pm-6pm (Provo Location) Position Overview Are you a skilled and compassionate Front Office Patient Care Coordinator in healthcare looking for a rewarding career that recognizes and values your talents? At Reborn, we believe in making a profound impact on our patients' lives while fostering an empowering, supportive work environment for our team. Reborn is a thriving physical therapy practice with locations in Lehi, Layton, Murray, and Provo, UT, and we are currently seeking a FULL-TIME Front Office Patient Care Coordinator to join our passionate team between our Lehi and Provo clinics. Whether you're looking for a fresh start or to elevate your current career, this is your opportunity to join a dynamic, growth-focused company dedicated to patient care, professional development, and fostering lasting relationships. You'll play a pivotal role in delivering outstanding patient experiences, handling everything from front desk operations to patient coordination, and managing patient communication. We're looking for a dependable, people-oriented, and detail-driven individual who thrives in a fast-paced environment and is committed to helping our patients achieve their health and wellness goals. JOB DUTIES Manage the inbound phone calls, texts, and emails from patients wanting to book appointments. Communicate the value of our services (in person and on the phone) Successfully handle price/money objections. Hold a lengthy (at least 15-20 minute) conversation with new patients on the phone, ensuring that patients are committed and bought into our service. Provide an exceptional waiting room environment for our patients that they'll look forward to coming back to. Ensure people show up excited for their first appointment after scheduling and further follow-ups. Communicate with patients before, during, and after appointments to ensure satisfaction is being achieved. Ensure that all invoices are paid on time, every time, and are sent to the appropriate person if not. Organize and plan all schedules - maximizing efficiency and revenue for the clinic Foster deep relationships with patients, ensuring NPS score hits agreed levels. Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business. Skills Required Be able to hold meaningful conversations with prospective patients on the phone for longer than 20 minutes (empathy). Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer (insightful and knowledgeable). Recall names and faces of patients and, in doing so, make all our patients feel welcomed and remembered. Provide a warm and welcoming greeting to patients when they arrive in the clinic (experience). Organization and planning: Plans and organizes, schedules and budgets in an efficient, productive manner. Focuses on key priorities. Follows through on commitments: Lives up to verbal and written agreements. Demonstrates an ability to quickly and proficiently understand and absorb new information. Attention to detail: Does not let important details slip through the cracks. Persistence: Demonstrates tenacity and willingness to go the distance to get something done. Proactivity: Acts without being told what to do. Brings new ideas to the company. Metric Tracking & Reporting Track and Monitor Designated KPIs on a Weekly, Monthly, Quarterly, and Annual Basis. A baseline measure of tracking will be important to determine what areas of the business need to be improved. The overall Goal is to achieve greater than 85% Clinic Efficiency 100% Schedule Efficiency Each Week 85% Conversion Rate Greater than 90% Arrival Rate Booking out the full POC Financials Collect Over-the-Counter Collections Sales & Marketing Make sure all referrals are being scheduled ASAP Follow New Patient Enrollment Training Pre-book patient visits as indicated. Monitor and Track all Leads and Referrals Coming into the Office Build/retain professional physician relationships with Practice 25 referral Make sure Active Patient Reporting and Wellness Checks are being performed. Compliance Ensure accreditation, legal and medical compliance, and remain updated on regulations at the local, state, and federal levels. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements EDUCATION AND EXPERIENCE Preferred Bachelor's or Master's Degree 1+ years of physical therapy office or office manager experience; significant interest and passion for healthcare in pelvic health (Preferred) English Speaking (Preferred) Ability to manage the demands of providing patient care duties. Compassionate, excellent at physical therapy duties, and working with patients. Organized and detail-oriented, with the ability to delegate administrative tasks. WORK ENVIRONMENT This job operates in an outpatient women's health clinic environment. This role routinely uses various clinic equipment and standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. PHYSICAL DEMAND CAPACITY Consistent with published industry PDC norms or minimally: Requires manual dexterity, general strength, and endurance Lifting-routinely loads of 5-35 pounds from: Floor to waist Waist to shoulder Shoulder to overhead Carrying-routinely loads of 5-10# for 40-50' Pushing---routinely loads of 5-150# on casters, runners or pulleys Sustaining a grip---routinely for 1-2 minutes of 40-50# EXPOSURE DETERMINATION Has the potential for Hazardous Substance Exposure Has the potential for Bloodborne Pathogen Exposure Salary Description $18.00 - $21.00 per hour
    $18-21 hourly 5d ago
  • Patient Experience Specialist - Part Time - 3-8 PM

    Ogden Clinic 4.1company rating

    Patient service representative job in Layton, UT

    Under the direct supervision of the Practice Administrator, the Patient Experience Specialist (Receptionist) is responsible for greeting patients, entering and verifying patient demographics and insurance information, collecting co-payments and balances due, and providing excellent customer service to patients and team members. This position must demonstrate professionalism through adherence to Ogden Clinic's mission, vision, and values. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to: * Medical (including a partially company funded HSA option and in-house discount plan) * Dental, Vision, Disability and other plan coverage options. * Company paid life insurance for employees and their families. * Employee Assistance Program that provides free counseling to employees and their families. * Paid Time Off and Holidays * Scholarship Program * 401k with generous profit sharing contributions. * In nearly all cases, no nights, weekends or holiday shifts. * Competitive pay starting at $15.00+ hourly with the potential of higher starting pay based on experience. * Annual Performance/Merit Increase Program that offers up to a 5% pay increase. * Salary ranges reviewed annually. * Limited benefits for non-Full-Time employees. Full job description is available upon request by emailing **********************.
    $15 hourly Easy Apply 35d ago
  • Patient Care Coordinator PRN

    Mountain Land Rehabilitation 3.8company rating

    Patient service representative job in Saint George, UT

    Part-time Description Location: Various Clinics including St. George Dixie, St. George Sunriver, & Ivins (various clinics in St. George area) Schedule: M - F anytime 7 am - 7 pm Pay Range: $18 - $20/hour Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training The Position: Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you'll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare. What You'll Do: Greet and check in patients, creating a friendly and professional first impression Manage physical therapists' schedules using our scheduling software Collect co-pays, co-insurance, deductibles, and private payments at time of service Answer phones and respond to emails with exceptional customer service Maintain HIPAA compliance and confidentiality in all patient interactions Keep the front desk and waiting area organized, efficient, and welcoming Assist with medical record updates and administrative tasks What We're Looking For: Previous front office, medical receptionist, or customer service experience preferred Comfort using Microsoft Office and learning a scheduling software Strong communication and multitasking skills Friendly, team-oriented personality with a professional demeanor Willingness to learn and grow in a healthcare setting Why Join Us: Supportive team culture with mentorship at every stage of your career Room to grow into roles in medical billing, office management, or clinic operations Work that makes a difference by helping patients on their journey to recovery Requirements High school diploma or equivalent Friendly, professional communication skills Comfortable using computers and learning new software Able to multitask in a fast-paced clinic Reliable and punctual Customer service or office experience preferred Salary Description $18 - $20/hour
    $18-20 hourly 23d ago
  • Patient Access Representative

    Common Spirit

    Patient service representative job in West Valley City, UT

    Job Summary and Responsibilities As 'the champion of first impressions' our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change. You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will: * Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. * Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. * Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. * Serve as a mentor to new associates and assist in new employee orientation. Job Requirements In addition to bringing your whole self to the workplace each day, qualified candidates will need the following: * Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred. * Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines. * High School diploma required Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally) Where You'll Work At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.
    $30k-38k yearly est. 3d ago
  • Patient Access Coordinator - American Fork

    Pure Infusion Suites

    Patient service representative job in American Fork, UT

    We are currently seeking an exceptional Patient Access Coordinator (PAC) with a deep commitment to integrity, accountability, and a love for our patients & team. Our regular hours are Monday through Friday, 8 a.m. to 5 p.m., with most weekends and holidays off. In addition to a competitive hourly rate, we offer the following benefits: • 401(k) Matching • Health, Vision, and Dental Insurance • Over 20 days of paid time off annually Pure Infusion Suites is a fast-growing healthcare start-up, recognized as the fastest-growing company in Utah as of October 2024. We credit our success to our remarkable team, strong purpose, shared values, and a supportive culture that is evident across every location and department. Our mission is to deliver exceptional patient care through individual autonomy, quality time with patients, and meaningful interactions with referring providers. If you are self-directed, honest, and passionate about making a difference, Pure Infusion Suites offers an environment where you can thrive. If you've been looking for a healthcare position that truly allows you to love on, personally care for, and intentionally work with patients without the chaos of traditional healthcare systems, then Pure is likely what you have been waiting for, we hope you'll keep reading. OUR CORE VALUES We live by four core values that define our culture and guide our hiring: • People-obsessed • Passionate • Builder • Grateful THE JOB In this role, you'll be responsible for calling, scheduling, and welcoming patients into our clinic for their biologic infusions. You will also work with our referring practices and the local Market Executive to coordinate care, orders, and documentation to quickly and efficiently bring patients to Pure. Our patients are referred by specialty physicians for treatment of autoimmune disorders or primary deficiencies that only infusions can address. These patients need a space that fosters comfort, peace, and healing. We provide a white-glove, concierge-level experience, which you can see reflected in our patient reviews. In addition to scheduling, you'll work closely with patients and staff to ensure every detail of the patient's visit goes smoothly. THE IDEAL CANDIDATE We're seeking driven individuals who care deeply for our patients and want to be part of building something exceptional. Ideal candidates will: • Demonstrate honesty, integrity, and excellent communication skills with patients, colleagues, and referring practices. • Excel in customer service skills in both phone and in-person settings (medical environment experience preferred). • Be tech-savvy and comfortable with various software applications. • Be comfortable working in a fast-paced environment and taking on multiple roles. • Collaborate seamlessly with nurses and other team members virtually REQUIREMENTS • High school diploma or equivalent • Proficiency in CRM and EMR software systems • BLS Certification within 30 days of hire • Eligibility to meet U.S. employment requirements WHY JOIN US? At Pure Infusion Suites, you'll find a role where your impact on patients' lives is direct and meaningful every single day. If this resonates with you, we can't wait to meet you. Thank you for considering a career with Pure Infusion Suites. We look forward to the opportunity to work together!
    $30k-37k yearly est. 8d ago
  • Patient Care Coordinator

    Ivy Fertility

    Patient service representative job in Pleasant Grove, UT

    Utah Fertility Center's Pleasant Grove location is hiring a full-time Patient Care Coordinator to join our team! This is an opportunity to work in the innovative and exciting field of fertility and join an extraordinary and committed staff. Must be available to work in a weekend and holiday rotation. Our front office team members play a crucial role in facilitating the smooth operation of our facilities by providing administrative support and ensuring a positive patient experience. This position includes but is not limited to the following responsibilities: Greeting patients and visitors. Handling incoming phone calls, providing information, and directing calls to the appropriate team members. Collecting patient payments. Scheduling appointments for patients and rescheduling appointments as necessary. Ensuring patient information is accurate and up-to-date. Handling administrative tasks. Following privacy regulations such as the Health Insurance Portability and Accountability Act (HIPAA). Keeping the reception area clean, organized, and presentable for patients and visitors. Oher duties as assigned.
    $28k-40k yearly est. 9d ago
  • Patient Care Coordinator

    Advanced Medaesthetic Partners

    Patient service representative job in Cottonwood Heights, UT

    About Our Practice 22 Plastic Surgery and Spa MD is a patient-centered plastic surgery practice dedicated to providing exceptional surgical and non-surgical aesthetic care. Our team prides itself on professionalism, discretion, compassion, and delivering a concierge-level patient experience from the first consultation through post-operative care. We are seeking an experienced Patient Care Coordinator who understands both the art of aesthetics and the science of patient conversion. This role is ideal for a confident, polished professional who thrives in a consultative sales environment and takes ownership of the patient journey from initial inquiry through post-procedure follow-up. Position Summary The Patient Care Coordinator (PCC) is a revenue-driving, patient-facing role responsible for converting inquiries into consultations and consultations into procedures. You will serve as a trusted advisor, guiding patients through their aesthetic options while building rapport, addressing concerns, and confidently discussing treatment plans and financial commitments. The ideal candidate has prior experience in plastic surgery or aesthetics, understands how to close cases ethically, and delivers a concierge-level experience at every touchpoint. The ideal candidate is polished, empathetic, detail-oriented, and confident in discussing aesthetic procedures while maintaining the highest standards of professionalism and confidentiality. Key Responsibilities Act as the primary sales and patient liaison for surgical and non-surgical services Convert inbound leads into consultations and procedures through effective follow-up and relationship-building Conduct detailed patient consultations, reviewing treatment plans, pricing, and surgical expectations Confidently present surgical quotes, payment options, and financing solutions Close surgical cases and secure deposits in alignment with practice goals Coordinate surgery schedules, pre-op requirements, and post-op appointments Maintain consistent communication with patients to maximize show rates and minimize cancellations Track consult outcomes, conversion rates, and follow-up activities Collaborate closely with surgeons and leadership to optimize patient flow and revenue Maintain meticulous documentation in the EMR and CRM systems Uphold the highest standards of professionalism, discretion, and HIPAA compliance Qualifications Required Qualifications 2+ years of experience as a Patient Care Coordinator, Surgical Coordinator, or similar role in plastic surgery, aesthetics, or dermatology Proven track record of consult-to-surgery conversion Strong sales skills with a consultative, patient-first approach Exceptional verbal and written communication skills Professional, polished appearance and demeanor Highly organized with strong follow-through Comfortable discussing elective procedures, pricing, and financial commitments Proficiency with EMR systems, scheduling software, and CRM tools Ideal Candidate Traits Results-driven and motivated by performance metrics Confident, persuasive, and emotionally intelligent Skilled at overcoming objections and building trust
    $28k-40k yearly est. 4d ago
  • Install Scheduling Professional

    Vivint 4.6company rating

    Patient service representative job in Provo, UT

    Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. What We Offer: + Full Time employment + $17.00/hr plus Performance Bonuses + Paid training + Paid Time Off + **Available shift: 10:00 AM - 6:30 PM, **rotating Sundays** Minimum Qualifications: + Must be able to work in office at our Provo location + Completed High School Education, GED, or equivalent + Must be at least 18 years of age + Computer Literate + Able to make outbound calls to customers, field managers/technicians concerning appointments, schedule changes, or other scheduling/dispatch related questions + Desire to engage customers in an upbeat, helpful manner while maintaining diplomacy when addressing escalated matters + Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent Preferred Qualifications: + Sales/Customer Service Background + Ability to creatively solve problems + Ability to multi-task (especially while talking on the phone) + Attention to detail Learn about the Vivint Culture (*************************************** and why it's a great place to grow your career! Here are some highlighted perks you should ask us about: + Free daily lunch and drinks on site + Paid holidays and flexible paid time away + Employee/Friends/Family Discounts + Onsite health clinic, gym, gaming tables + Medical/dental/vision/life coverage & 24/7 Medical Hotline + 401(k) + Employer Match + Employee Resource Groups WORKING CONDITIONS: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones. SAFETY: Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.
    $17 hourly 60d+ ago
  • Patient Advocate

    Gunnison Valley Hospital 4.2company rating

    Patient service representative job in Gunnison, UT

    Job Brief: Our mission is to provide high-quality healthcare services to the communities of Central Utah in the most caring, current and efficient manner. Gunnison Valley Hospital will always be known for its high-quality, compassionate healthcare services and its knowledgeable, customer-focused personnel. The Patient Advocate assists in scheduling patient appointments and quickly receiving any necessary referral or authorisation information. receives and arranges incoming calls from patients and referrals, as well as appointments, for particular or preferred clinic locations. Enters important patient data precisely into the clinic's database. assists in getting medical records by working with referral sources. Patient demographics, insurance information, marketing data, and referral source data are all included. Responsibilities: Working with doctors, advanced practice clinicians, front office and clinical staff, the medical assistant patient advocate is accountable for ensuring patient wellbeing and fostering a positive, supportive environment for patients and other staff. The successful medical assistant patient advocate will possess strong communication skills and a commitment to patient care. Working in a clinical environment is required for this center-based position according to state and provider laws, complete provider orders Complete daily patient callbacks and recommendations. All assessments and processes must include proper, succinct, and comprehensive paper-based documentation as well as EMR documentation. Other tasks as allocated, such as learning new procedures and care models, etc. Maintain clinical tools and supplies, and make sure that they are stored properly. Skills Required: You might need to work in several places, so being flexible with your schedule is crucial. Additionally, you must be able to react calmly and successfully in emergency situations. High school diploma, GED, or one year of experience in customer service active certification as a medical assistant having finished a medical assistant training course and/or having worked as a medical assistant for one year Getting fully immunized against COVID-19 is a requirement of this role.
    $25k-28k yearly est. 60d+ ago
  • Patient Experience Specialist

    Allevio Care, LLC

    Patient service representative job in Tooele, UT

    Job Description About Allevio At Allevio, we're on a mission to empower healthcare practice owners by removing the operational and administrative roadblocks that can get in the way of exceptional patient care. We specialize in streamlining core functions-like billing, compliance, patient management, and talent recruitment so providers can stay focused on what matters most: their patients. We know running a medical practice comes with unique challenges, and that's why we offer tailored solutions that drive efficiency, support growth, and ensure regulatory compliance. At Allevio, you'll join a team that's passionate about helping clinics thrive-today and for the long haul. Position Overview Patient Experience Specialists are responsible for scheduling appointments, answering patient inquiries, and assisting patients in the office. They also maintain the organization of a medical office, and ensure that the medical environment is welcoming, calm, and quiet for patients and their families. Additionally, patient experience specialists are expected to provide compassionate service to patients while calmly managing a wide array of tasks. Patient Experience Specialists will accomplish this by following the policies, procedures, and protocols set forth by Allevio Care and supporting the company's vision and values. This position will be 3 days in our Foot and Ankle Specialists - Tooele clinic and 2 days in our Foot and Ankle Specialists - West Valley clinic. Key Responsibilities Always exhibits professional behavior. Smiles and helps patients feel comfortable. Provides a great patient experience. Welcome and check in patients. Answer phones, schedule patient appointments and surgeries, send appointment reminders and follow-ups through calls or emails. Check patient pop/hush mail. Collect copays and other fees and perform proper money handling tasks (Total daily deposits, make copies of receipts, fill out daily deposit log). Confirming and entering patients' demographics and insurance information. Print fee tickets, visit update sheets, lab reports, and other paper documents. Handles referrals, medical records and will mail/fax documents as necessary. Check patients out, make return appointments, and collect payment for any services or products received. Answer questions posed by patients and educate them on products or services they receive. Provide after-care instructions if applicable. Work as a team and provide overall support for the physicians and other office staff. Requirements & Qualifications Must speak Spanish (required) One year or more of medical front office experience. Demonstrated understanding of medical insurance benefits and ability to explain benefits to patients. Demonstrated attention to detail. Ability to work quickly with high accuracy. Friendly and welcoming demeanor. Ability to collect money due from patients. Understanding of ICD 10 and CPT coding and modifiers. Ability to communicate clearly by telephone, in writing and in person. Willingness to take on any task assigned. Dedication to integrity, accountability and respect. What You'll Bring Strong collaboration skills with the ability to work effectively across teams and functions Proven initiative and a proactive mindset- you're someone who takes ownership, problem solves, works with a sense of urgency and drives projects forward Adaptability in fast-paced, evolving environments; comfortable navigating ambiguity and change Alignment with our core values which are; Care, Accountability, Respect, Integrity, Nurturing & Grit. A positive attitude and team-first mentality that contributes to a supportive and inclusive workplace culture Benefits & Perks Medical, dental, and vision insurance 401(k) with company match Paid time off (PTO) and company holidays Equal Opportunity Employer Allevio is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team where everyone belongs. We welcome applicants of all backgrounds and identities and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, veteran status, or any other protected characteristic. We believe diverse perspectives strengthen our company and help us better serve the practices and patients we support.
    $30k-38k yearly est. 7d ago
  • Crew Records, Training, & Scheduling Specialist

    Breeze Airways

    Patient service representative job in Salt Lake City, UT

    Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World's Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: “To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.” Breeze is hiring- join us! The Crew Records, Training, and Scheduling Specialist is responsible for maintaining and auditing Pilot and Flight Attendant records to ensure full regulatory compliance. This role monitors crew qualifications, schedules required training events, and serves as a liaison between Flight Operations Training, Inflight Training, and other stakeholders. The Specialist ensures training is conducted in accordance with FAA regulations while supporting efficient, timely communication across departments and with instructors, check pilots, and crew members. Here's what you'll do Maintain and audit Pilot and Flight Attendant training records to ensure accuracy, compliance, and integrity. Monitor crew qualifications and schedule all required training events, Initial Operating Experiences (IOE), and check rides in alignment with FAA regulations. Develop and communicate Instructor and Air Transportation Instructor (ATI) schedules in NOC and other systems. Serve as an end user and subject matter expert for QTMS (MINT) and related training record systems. Adhere to established processes and controls that safeguard training record integrity, regulatory compliance, and crew currency. Communicate regularly with managers, administrators, and company leadership regarding crew qualification status. Act as liaison between Flight Operations Training, Inflight Training, other company departments, and external contract training facilities. Coordinate and communicate travel for crew training events as needed. Support external (FAA, DoD, IOSA) and internal (IAP) training audits. Partner with internal stakeholders and business partners to ensure efficient scheduling of training events. Provide proactive communication with instructors, check pilots, and crew members regarding training schedules. Uphold Breeze Aviation Group's values of Safety, Kindness, Integrity, Ingenuity, and Excellence. Perform other duties as assigned. Here's what you'll need to be successful Minimum Qualifications Bachelor's degree in Business, Administration, Aviation, or related field, or equivalent experience. 4+ years of prior experience in crew scheduling, training, record keeping, or related field. Must be flexible and willing to work a rotating schedule, including nights and weekends, when necessary. Strong verbal and written communication skills with the ability to interface effectively across departments. Proven ability to work under pressure, manage deadlines, and adapt to changing priorities. High attention to detail with strong organizational and time management skills. Self-starter with a positive attitude and strong desire for success. Ability to complete projects independently with minimal supervision. Must be at least 18 years of age. Ability to read, write, speak, and understand English. Preferred Qualifications Understanding and working knowledge of FAA regulations Part 121 N&O and FAR117 Experience using an Electronic Record Keeping and Scheduling System Skills/Talents Adept at using Microsoft Office Suite Exemplifies Breeze's safety culture, values, and mission Excellent oral and written communication skills Excellent problem-solving skills Ability to work with individuals and teams at all levels in the organization Perks of the Job Health, Vision and Dental - Full Time Health Savings Account with Breeze Employee Match 401K with Breeze Employee Match Generous PTO Travel on Breeze and other Airlines too! Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Breeze Airways will never request your Social Security Number, Driver's License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at ***************** then click “Careers” at the bottom of the page.
    $28k-37k yearly est. Auto-Apply 11d ago
  • Patient Experience Representative Scheduling Specialist

    Intermountain Health 3.9company rating

    Patient service representative job in Provo, UT

    Creates and manages provider's surgery schedules, including in office procedure schedules and equipment. Maintains any changes or cancellations of surgeries for rescheduling and/or clinical follow up. Uses provider power plans to ensure all necessary orders are proposed, signed off and sent for hospital orders. Meets with pre-op patients to explain the surgery process.. **Schedule - Monday - Friday 8am - 5 pm** **Essential Functions** + Creates and manages provider's surgery/hospital procedure schedules. Maintains any changes, cancellations, rescheduling and/or clinical follow up on these schedules. Uses Provider power plans to ensure all necessary orders are proposed, signed off and sent for hospital orders. + Obtains authorization for surgeries/hospital procedures by researching coverage and obtain prior auth for them. Verifies eligibility and benefits. Coordinates referral for patients that will go out of network. Point of contact for surgery authorization questions. Obtain proper CPT code from provider for authorization. + Proposes iCentra requirements to create a pre-surgical FIN# and to create required surgical scheduling card for the Hospital scheduler to pull the case information, where applicable. + Coordinate with the provider to ensures all necessary surgical/procedure equipment is requested for any special item that needs to be pulled from Hospital supplies or special equipment that needs to be brought in by surgical supply Reps. Coordinates any necessary Hospital items with nursing staff at the Hospital. Calls in surgical/procedure order for Providers the Hospital surgery/procedure scheduler day before cases. + Meets with surgery/procedure patients to explain the process. This includes pre-op labs, tests, or any pre-requisite that needs prior attention. Coordinates with Providers and Medical Staff any red flag pre-operative health concerns for patient safety. + Scan and Document process in patient charts and relay cost estimations. Investigate billing disputes for surgery/procedure. **Skills** + Medical Insurance Coding + Computer Literacy + Patient Care + Health Care + Medical Procedures + Medical Terminology + Electronic Medical Records (EMR) + Surgeries + Patient Safety **Minimum Qualifications** + Two years of medical registration, billing, collection, scheduling, or insurance experience, + Two years of customer service experience + Working knowledge of word processing, spreadsheet, email, and calendaring programs. **Preferred Qualifications** + Associate's Degree. Degree must be obtained through an accredited institution. Education is verified. + Two years at Intermountain Health as a PSR, MA or similar position + Two years of experience working with patient access or two years of experience in and extensive knowledge in the health insurance industry (Commercial Insurances, Medicare, and Medicaid); health claims billing or Third Party contracts. + EMR experience + Bi-lingual - Spanish speaking + Knowledge of medical terminology + Versed in CPT/ICD codes **Physical Requirements** + Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Utah Valley Clinic **Work City:** Provo **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.85 - $30.21 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $30k-34k yearly est. 60d+ ago
  • Coordinator Patient Care

    Uintah Basin Healthcare Current Open Positions 4.0company rating

    Patient service representative job in Roosevelt, UT

    Will maintain the population health commercial insurance population. Well, child and adult visits. Will close gaps in quality measures and maintain call lists for this population. Will work with the team to improve quality measures and work with quality incentive structures.
    $26k-30k yearly est. 4d ago
  • Patient Experience Specialist - Part Time - 3-8 PM

    Ogden Clinic Careers 4.1company rating

    Patient service representative job in Layton, UT

    Under the direct supervision of the Practice Administrator, the Patient Experience Specialist (Receptionist) is responsible for greeting patients, entering and verifying patient demographics and insurance information, collecting co-payments and balances due, and providing excellent customer service to patients and team members. This position must demonstrate professionalism through adherence to Ogden Clinic's mission, vision, and values. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to: Medical (including a partially company funded HSA option and in-house discount plan) Dental, Vision, Disability and other plan coverage options. Company paid life insurance for employees and their families. Employee Assistance Program that provides free counseling to employees and their families. Paid Time Off and Holidays Scholarship Program 401k with generous profit sharing contributions. In nearly all cases, no nights, weekends or holiday shifts. Competitive pay starting at $15.00+ hourly with the potential of higher starting pay based on experience. Annual Performance/Merit Increase Program that offers up to a 5% pay increase. Salary ranges reviewed annually. Limited benefits for non-Full-Time employees. Full job description is available upon request by emailing talent@ogdenclinic.com.
    $15 hourly 34d ago

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Top 10 Patient Service Representative companies in UT

  1. Surgery Partners

  2. Intermountain Centers

  3. Tanner Clinic

  4. Zoll Lifevest

  5. Health Alliance

  6. Granger Medical Clinic

  7. Sacred Circle

  8. I.h.c.

  9. Utah Valley University

  10. Intermountain Healthcare

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