Patient service representative jobs in Vermont - 210 jobs
Reentry Care Coordinator
State of Vermont 4.1
Patient service representative job in Rutland, VT
The Re-Entry Care Coordinator plays a key role in supporting individuals transitioning from incarceration back into the community. This position focuses on reducing recidivism, promoting community integration, and improving health and social outcomes by connecting individuals to critical services such as housing, healthcare, substance use treatment, employment, and mental health supports. The re-entry care coordinator will utilize a team-based care approach to care coordination and will serve Vermonters with complex health and social needs as well as people transitioning from incarceration to community.
Key Responsibilities
* Pre-release planning: Collaborate with correctional facilities, probation/parole officers, and facility-based service providers to identify and engage eligible individuals prior to release.
* Individualized care coordination: Develop shared care support plans tailored to individual needs, goals, and risk factors. Convene and facilitate care conferences among providers.
* Service navigation: Connect clients to housing, medical care, behavioral health services, benefits (e.g., Medicaid, SNAP), employment, and peer support resources.
* Case management: Provide intensive case management for Vermonters experiencing high needs across the various systems of care. Case management is provided 90 days pre-release and 3-6 months post-release, including in-person and virtual check-ins for justice involved clients. Facilitate care conferences for individuals being served. Connect people to crisis services as needed and appropriate.
* System collaboration: Participate in multidisciplinary team meetings (e.g., situation tables, re-entry councils, or public safety partnerships), Dept of Corrections meetings, Local Interagency teams, etc.
* Documentation & data tracking: Maintain accurate records in designated systems and track outcomes (e.g., service access, housing stability, recidivism).
* Community outreach: Build partnerships with service providers and engage in community events to strengthen the re-entry support network.
* Advocacy: Support individuals in navigating stigma, legal barriers, and systemic challenges. Provide warm hand offs to service providers.
This position will cover the Rutland/Bennnington Area.
Who May Apply
This position, Reentry Care Coordinator (Job Requisition #53493), is open to all State employees and external applicants.
If you would like more information about this position, please contact
Resumes will not be accepted via e-mail. You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.
AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.
Environmental Factors
Travel is required between facilities, community agencies, and client homes. May include occasional evening or weekend hours. Work is performed in correctional facilities, in the community and in an office-based setting.
Minimum Qualifications
Bachelor's degree in public administration, Criminal Justice, Social Work, Public Health, or a related field AND two (2) years or more of experience in case management, human services, or criminal justice.
OR
Four (4) years or more of experience in case management, human services, or criminal justice.
Preferred Qualifications
Master's degree in social work or a related field.
Experience working in correctional settings or with re-entry initiatives.
Familiarity with Medicaid, housing programs, and local behavioral health services.
Lived experience with the justice system is highly valued.
Special Requirements
Valid driver's license and reliable transportation.
Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
80% State paid medical premium
Dental Plan at no cost for employees and their families
Flexible Spending healthcare and childcare reimbursement accounts
Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation457(b) plan
Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
Low cost group life insurance
Tuition Reimbursement
Incentive-based Wellness Program
Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.
Equal Opportunity Employer
The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.
$33k-47k yearly est. 4d ago
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Patient Services Representative
Little Rivers Health Care 4.0
Patient service representative job in Corinth, VT
DUTIES & RESPONSIBILITIES: * Responsible for unlocking front door at appropriate time. * Check voice mail for messages and turn on/off as appropriate. * Answer telephone, take messages and transfer calls as appropriate. * Take prescriptions refill requests from patients and pharmacies and enter into the computer
* Check patients in and out upon arrival and departure respectively.
* Schedule patient appointments.
* Print demographic information sheets at least annually for patient to verify information.
* Enter patient demographics information into computer.
* Update patient demographic/insurance information as necessary.
* Scans patient insurance cards into EHR as necessary.
* Collect co-pay and/or billed charges from patient at time of visit and post into EHR.
* Process all received faxes appropriately and in a timely manner.
* Process courier mail in a timely manner.
* Run insurance eligibility program twice a day- once for the day before the appointment and once for same day appointments.
* Verify Medicaid eligibility via website for patient upon arrival as required.
* Telephone following day patients to confirm appointments if automated system fails
* Make outside referral appointments for patients as needed.
* Monitor outstanding referrals and follow-up as needed to insure patient attends appointment and we receive the report.
* Responsible for printing and tracking dictation on a daily basis.
* Process work from provider out-box for office as appropriate.
* File patient charts as necessary.
* Reconcile cash drawer daily and prepare deposit report for Practice Manager.
* Maintain administrative patient alerts as necessary.
* Assemble registration packets as needed
* Prepare documentation for OB Chart Review monthly.
* Assist with Medical Records as necessary.
* Perform other duties as assigned.
$44k-50k yearly est. 40d ago
Patient Access (Registration) Specialist
The University of Vermont Health Network 4.6
Patient service representative job in South Burlington, VT
Job Details Job Ref:R0084040 Category:Administration Employment Type:Full-Time Health Care Partner:University of Vermont Medical Center Location: 40 IDX Dr, South Burlington, VT 05403 Department:Registration Job Type:Regular Primary Shift:Day-8hr Hours:9:30 AM - 6:00 PM Hours per Week: 40 Weekend Needs:None Pay Rate: $21.84 - $31.79 per hour
This is a bargaining union position.
Onsite training will be required for the first 90 days of employment located at our office in South Burlington, VT. At the conclusion of the training this will be a hybrid position.
This position is scheduled to work Monday-Friday, 8:30AM-5:00PM.
JOB DESCRIPTION:
The Patient Access Specialist is a fundamental part of the patient experience and is a key contributor to the financial health of the organization. The Specialist coordinates scheduling, registration, insurance and payer eligibility management and financial screening activities to provide an exceptional customer service experience for patients, families and visitors. The incumbent navigates complex regulatory requirements while coordinating activities across multiple disparate information systems to support physician and hospital operations while delivering a caring message in a streamlined, transparent and cohesive process. The Specialist shall function independently, resolve patient and operational issues and effectively manage patient financial engagement while facilitating all aspects of the access experience to ensure the UVM Medical Center revenue cycle remains whole.
EDUCATION:
Associates degree or vocational training in a relevant area; a combination of education and experience may be substituted.
EXPERIENCE:
Requires a minimum of one year of experience in customer service, medical billing, coding, insurance or authorization, management, scheduling or work in a health care environment. Prior experience with medical billing preferred. Requires ability to diffuse angry customers and handle pressure with excellent verbal communication skills. Demonstrated experience dealing effectively and compassionately with sensitive situations.
$21.8-31.8 hourly Auto-Apply 2d ago
Imaging Scheduler, Central Wide Scheduling
Dartmouth Health
Patient service representative job in Bennington, VT
The Scheduler works with referring provider offices to schedule patient imaging testing such as mammograms, x-rays, ultrasounds, cat scans, MRI's, ext. They will also work with insurance companies to obtain prior authorize tests that require authorization.
Requirements: High School Diploma or equivalent required. Must have the ability to learn and operate a variety of software programs. Professional telephone skills and the ability to work independently in a fast-paced, multi-tasking medical billing environment is required. Also must have the ability to effectively and independently communicate with patients in a courteous, professional, thorough and timely manner. One to two years medical billing experience is preferred.
Benefits available for part-time and full-time employees include:
* Health, Dental, and Vision Insurance
* Life Insurance
* Paid time off
* Tuition Assistance
* 403B Retirement Savings Program
* On-site day care
* Employee Discounts
* Area of Interest:Clerical/Administrative;
* Pay Range:$18.50-$20.50;
* Work Status:8:00AM to 4:30PM or 8:30AM to 5:00PM;
* Employment Type:Full Time;
* Job ID:6082
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
$18.5-20.5 hourly 27d ago
Patient Service Representative
Zoll Lifevest
Patient service representative job in Burlington, VT
PatientServiceRepresentative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a PatientServiceRepresentative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PatientServiceRepresentative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
$39k-45k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Bebright
Patient service representative job in South Burlington, VT
We are looking to hire a Front Desk/Patient Care Coordinator who is excited about a fun and rewarding career in the dental field. This full-time position offers competitive pay and excellent benefits!
BENEFITS: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday & Sick Time
FULL-TIME HOURS: Monday-Friday, 8 AM-5 PM
WHO WE ARE
At Timberlane Pediatric Dentistry & Orthodontics, our goal is to deliver expert, compassionate care in a comfortable and personalized environment. Our Burlington, South Burlington, Essex Junction, and Shelburne offices maintain a professional yet relaxed atmosphere where both patients and team members feel welcome. This position requires availability to float between all locations as needed.
WHO WE ARE LOOKING FOR
Experience in customer service or administrative roles, preferably in healthcare or dental billing/RCM environments.
Strong communication and interpersonal skills (bilingual a plus).
Working knowledge of dental insurance plans, verification procedures, financial policies, and patient billing processes.
Ability to multitask, remain organized, and thrive in a fast-paced setting.
Willingness to work in multiple office locations (South Burlington, Essex, Burlington, and Shelburne).
RESPONSIBILITIES
Greet patients, assist with check-in, and ensure accurate collection of demographic and insurance information.
Manage scheduling, calls, emails, and all patient insurance updates.
Complete insurance verifications, document eligibility details, and communicate coverage information to patients.
Collect co-pays, estimated patient portions, and past-due balances while following financial policies.
Review patient accounts for accuracy, correct errors, and support claim readiness.
Coordinate with the billing/RCM team to ensure timely claim submission, payment posting, and resolution of outstanding account issues.
Maintain compliant and organized patient records and support smooth patient flow.
Provide excellent customer service while upholding privacy and confidentiality standards.
Maintain professionalism and adhere to company policies.
Perform other duties as needed.
We offer a fun, fast-paced work environment with competitive salaries ($25-27/hr DOE) and excellent benefits. New grads welcome!
Timberlane participates in E-Verify
$25-27 hourly Auto-Apply 38d ago
Patient Care Coordinator
Timberlane Pediatric Dentistry & Orthodontics
Patient service representative job in South Burlington, VT
Job Description
We are looking to hire a Front Desk/Patient Care Coordinator who is excited about a fun and rewarding career in the dental field. This full-time position offers competitive pay and excellent benefits!
BENEFITS: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday & Sick Time
FULL-TIME HOURS: Monday-Friday, 8 AM-5 PM
WHO WE ARE
At Timberlane Pediatric Dentistry & Orthodontics, our goal is to deliver expert, compassionate care in a comfortable and personalized environment. Our Burlington, South Burlington, Essex Junction, and Shelburne offices maintain a professional yet relaxed atmosphere where both patients and team members feel welcome. This position requires availability to float between all locations as needed.
WHO WE ARE LOOKING FOR
Experience in customer service or administrative roles, preferably in healthcare or dental billing/RCM environments.
Strong communication and interpersonal skills (bilingual a plus).
Working knowledge of dental insurance plans, verification procedures, financial policies, and patient billing processes.
Ability to multitask, remain organized, and thrive in a fast-paced setting.
Willingness to work in multiple office locations (South Burlington, Essex, Burlington, and Shelburne).
RESPONSIBILITIES
Greet patients, assist with check-in, and ensure accurate collection of demographic and insurance information.
Manage scheduling, calls, emails, and all patient insurance updates.
Complete insurance verifications, document eligibility details, and communicate coverage information to patients.
Collect co-pays, estimated patient portions, and past-due balances while following financial policies.
Review patient accounts for accuracy, correct errors, and support claim readiness.
Coordinate with the billing/RCM team to ensure timely claim submission, payment posting, and resolution of outstanding account issues.
Maintain compliant and organized patient records and support smooth patient flow.
Provide excellent customer service while upholding privacy and confidentiality standards.
Maintain professionalism and adhere to company policies.
Perform other duties as needed.
We offer a fun, fast-paced work environment with competitive salaries ($25-27/hr DOE) and excellent benefits. New grads welcome!
Timberlane participates in E-Verify
$25-27 hourly 10d ago
Patient Access Representative - Dentistry & Behavioral Health
Lamoille Health Partners 3.7
Patient service representative job in Morrisville, VT
JOB SUMMARY: Patient Access Represent will provide support to the practice including but not limited to answering phones, greeting and checking in/out patients, scheduling appointments, etc..
ESSENTIAL FUNCTIONS:
Greet patients and visitors with a warm and professional demeanor, check them in for appointments and ensure all necessary paperwork is completed accurately
Verify patient insurance information, update patient demographics in eCW and collect co-pays or other payments as required
Schedule, reschedule and cancel patient appointments efficiently, utilizing our electronic scheduling system. Confirm appointments as needed
Answer and direct phones calls promptly and courteously, take messages accurately and route calls to the appropriate personnel.
Maintain accurate and organized patient records, ensuring confidentiality and compliance with HIPAA
Coordinate with other providers or facilities for additional treatment or procedures as needed
Serve as a liaison between patients, medical staff and other departments, relaying information clearly and accurately
Address patient inquires and concerns in a professional and helpful manner, escalating issues to the appropriate personnel as needed
Maintain a clean, organized and welcoming reception area
Perform various administrative duties including faxing, photocopying, scanning, process mail and data entry as needed
Collect patient payments, issue receipts and reconcile daily transactions
Assist with other clerical and administrative tasks as assigned
KNOWLEDGE AND EXPERIENCE: (Minimum education, experience, technical and communication skill levels, and licenses/certificates normally required to perform the duties of this position.)
High School diploma or equivalent required. Associate's degree preferred
Minimum one (1) year of experience working in a front office or customer service role, preferably in a medical setting
Experience with electronic health records (EHR) systems and medical scheduling software preferred
Excellent communication (verbal and written) and interpersonal skills
Strong organizational and time management skills with the ability to multitask and prioritize
Detail oriented with a high degree of accuracy
Ability to maintain confidentiality and handle sensitive information with discretion
Proficient in basic computer applications (Microsoft Office Suite)
Ability to remain calm and professional in a fast paced environment
Strong problem solving skills and a customer focused attitude
$34k-39k yearly est. Auto-Apply 7d ago
Patient Access (Registration) Specialist
UVM Medical Center
Patient service representative job in South Burlington, VT
Building Name: UVMMC - 40 IDX DriveLocation Address: 40 IDX Drive, South Burlington VermontRegularDepartment: RegistrationFull TimeStandard Hours: 40Biweekly Scheduled Hours: 80Shift: Day-8HrPrimary Shift: 9:30 AM - 6:00 PMWeekend Needs: NoneSalary Range: Min $21.84 Mid $26.82 Max $31.79Recruiter: Abby Luck
Onsite training will be required for the first 90 days of employment located at our office in South Burlington, VT. At the conclusion of the training this will be a hybrid position.
This position is scheduled to work Monday-Friday, 8:30AM-5:00PM.
JOB DESCRIPTION:
The Patient Access Specialist is a fundamental part of the patient experience and is a key contributor to the financial health of the organization. The Specialist coordinates scheduling, registration, insurance and payer eligibility management and financial screening activities to provide an exceptional customer service experience for patients, families and visitors. The incumbent navigates complex regulatory requirements while coordinating activities across multiple disparate information systems to support physician and hospital operations while delivering a caring message in a streamlined, transparent and cohesive process. The Specialist shall function independently, resolve patient and operational issues and effectively manage patient financial engagement while facilitating all aspects of the access experience to ensure the UVM Medical Center revenue cycle remains whole.
EDUCATION:
Associates degree or vocational training in a relevant area; a combination of education and experience may be substituted.
EXPERIENCE:
Requires a minimum of one year of experience in customer service, medical billing, coding, insurance or authorization, management, scheduling or work in a health care environment. Prior experience with medical billing preferred. Requires ability to diffuse angry customers and handle pressure with excellent verbal communication skills. Demonstrated experience dealing effectively and compassionately with sensitive situations.
This is a bargaining union position.
$36k-44k yearly est. Auto-Apply 2d ago
Teaching Kitchen & Food Access Coordinator
Northern Counties Health Care 3.7
Patient service representative job in Saint Johnsbury, VT
The Teaching Kitchen & Food Access Coordinator plays a key role in developing, coordinating, and supporting Teaching Kitchen programming and food-based health education initiatives. This part-time (approximately 20-30 hours per week), grant-funded position focuses on standing up classes and demonstrations, coordinating facilitators and community partners, supporting patient engagement, and managing the logistics required to deliver successful Teaching Kitchen programming over a four-year grant period. The Coordinator will also work collaboratively to explore, design, and support the development of sustainable, long-term food delivery and access models that align with community needs and organizational goals. This position is located in the St. Johnsbury, VT area. Must have some flexibility to work evening and occasional weekend hours.
Essential Job Functions/Responsibilities:
Food Access Awareness & Team Collaboration (Supportive Role)
* Maintains working knowledge of local food access resources and community-based food programs.
* Collaborates with other CHWs and care team members to ensure patients participating in Teaching Kitchen programs are connected to appropriate food resources when needed.
* Reinforces referrals and connections already established by other CHWs.
* Communicates food-related needs identified during classes or outreach to appropriate team members for follow-up.
Teaching Kitchen Program Development & Coordination (Primary Focus)
* Supports the planning, launch, and ongoing coordination of Teaching Kitchen classes, demonstrations, and food-based education programs.
* Coordinates class logistics including scheduling, space coordination, supplies, food ordering, and equipment needs.
* Identifies, recruits, and coordinates facilitators for Teaching Kitchen programming, including internal staff and community partners.
* Serves as the primary point of contact for Teaching Kitchen facilitators regarding schedules, expectations, and on-site support.
* Assists with set-up, facilitation support, and clean-up for Teaching Kitchen classes and events.
* Helps ensure classes run smoothly and provides on-site support to participants and facilitators.
Patient Engagement & Outreach
* Supports patient recruitment and engagement for Teaching Kitchen programming and other self-management initiatives by working with care teams, CHWs, and program staff to identify patients who may benefit from classes.
* Collaborates closely with the Marketing team and the Community Health Program Facilitator to promote Teaching Kitchen offerings and other self-management programming, and to access and apply best practices related to Teaching Kitchen initiatives.
Program Tracking, Reporting & Grant Participation
* Tracks class schedules, attendance, participation, and referrals to support program evaluation and grant reporting.
* Participates in grant-related meetings, planning sessions, and check-ins as required.
* Assists with reporting on program successes, challenges, lessons learned, and opportunities for improvement.
* Supports data collection and narrative reporting for internal leadership, funders, and partners.
Innovation, Partnerships & Collaboration
* Explores and supports future food delivery and access models related to Teaching Kitchen programming, such as meal kits, prepared foods, and mobile or community-based distribution.
* Collaborates with internal teams and external partners to pilot, refine, and scale new approaches, and participates in collaboration with other organizations, health centers, and partners across the state to share learnings, best practices, and innovations.
* Serves as an active member of the local Accountable Health Community, attending broader network meetings and participating in Collaborative Action Networks (CANs) to ensure Teaching Kitchen and food access efforts are aligned with identified community needs, priorities, and ongoing initiatives.
* Represents the Teaching Kitchen program in regional or statewide workgroups, coalitions, and learning collaboratives, as appropriate.
Participates in required departmental activities.
* Attends mandatory staff meetings and committee meetings as deemed appropriate by supervisor.
* Completes work assigned accurately and in timely manner.
* Demonstrates collegiality and commitment relevant to the mission of Northern Counties Health Care.
* Maintains absolute confidentiality of all patients' records, medical treatments, and diagnoses, and abide by all Northern Counties Health Care policies and procedures.
* Maintains a positive and professional attitude while effectively managing priorities in a fast-paced and demanding environment.
* Is an active member of the NCHC Community Health Team.
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Position Qualifications:
* High School Diploma or GED is required
* Coursework or training in community health, nutrition, food systems, or related fields preferred
* Experience coordinating programs, classes, or community-based initiatives preferred.
* Experience with food programming, education, events, or group facilitation strongly preferred.
* Experience working with underserved or rural populations is a plus.
* Knowledge, Skills, and Abilities:
* Strong organizational and coordination skills with attention to detail.
* Ability to manage logistics and work with multiple partners and facilitators.
* Strong interpersonal and communication skills.
* Comfort working in kitchen, classroom, and community settings.
* Ability to work independently while collaborating with a multidisciplinary team.
* Strong computer and organizational skills are essential, as well as the ability to multitask, respond to shifting priorities, and to work well under pressure while meeting all required deadlines.
* Must maintain a high level of confidentiality.
* Ability to work independently while demonstrating the skill to work positively within the framework of a team.
* Ability to provide written or oral reports and evaluations concerning program activities, accomplishments, goals and objectives
* Typical Physical Demands:
* Requires prolonged sitting, some bending, stooping, and stretching
* Requires eye-hand coordination in manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment
* Requires normal range of hearing and eyesight to record, prepare, and communicate appropriately
* May require occasional lifting up to 25 pounds
$35k-40k yearly est. 26d ago
Patient Access Representative (Registration) - Per Diem
Springfield Hospital Inc. 4.3
Patient service representative job in Springfield, VT
Job DescriptionDescription:
The Patient Access Representative will:
Ensure an exceptional patient experience through high-quality customer service and seamless access to hospital and clinical services.
Perfomr key responsibilities include scheduling, insurance verification, obtaining and verifying authorizations, pre-registration, collecting patient financial responsibility, and registration.
Maintain a thorough understanding of standard operating procedures to ensure efficiency and accuracy.
Proactively improve the patient experience while minimizing financial risk.
Demonstrate a commitment to Springfield Hospital's values while actively contributing to its mission and vision.
Requirements:
High School Diploma or GED (
preferred
)
Minimum of one year in a customer service role.
Exemplifies outstanding oral and written communication skills, ensuring clarity, professionalism, and effectiveness in all interactions.
Effectively communicates to facilitate problem-solving, conflict resolution, and collaboration, fostering a positive and productive work environment.
Exhibits strong analytical and critical-thinking skills, proactively identifying and resolving challenges while efficiently managing multiple priorities.
Demonstrates a high level of self-motivation, autonomy, and initiative, consistently driving tasks and projects to successful completion.
Welcomes change and adapts seamlessly to evolving processes, embracing operational workflow improvements without being negatively impacted.
Proficient in Microsoft Office Suite, including Teams, Word, Excel, PowerPoint, Outlook, and other essential applications.
Exhibits proficient and accurate typing skills with efficiency and speed.
Operates and manages the telephone tree system for incoming calls, ensuring efficient call routing and optimal patient experience.
Effectively navigates electronic health record (EHR) systems for patient documentation and record management.
Salary Range: The base rate for this position is $19.00 - $22.50 per hour. The hourly range reflected above is a good faith estimate of base pay for the position. The rate for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.
$19-22.5 hourly 3d ago
Dental Front Office Coordinator
Select Dental Management 3.6
Patient service representative job in Rutland, VT
Family Dental Associates proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!
Overview
We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.
Schedule: Monday - Wednesday 7:45AM - 4:15PM, Thursday 7:15AM - 3:45PM, Friday 6:45AM - 3:15PM
Duties/Responsibilities
Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
Schedule and confirm patient appointments to maximize the provider schedules.
Present treatment plans and financial responsibilities effectively to patients.
Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
Maintain a positive and professional image, both individually and within the workspace.
Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
Other assigned duties and responsibilities per management.
Required Skills/Abilities
Excellent oral and written communication skills.
Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
Facility with Microsoft Office and dental practice management software.
Positively contribute to a respectful and collaborative working environment with coworkers.
Facilitate patient comfort, care, and satisfaction consistently.
Willingness to advance skills through continuing education opportunities.
Present to work during scheduled shifts.
Education and Experience
High School Degree.
Prior front desk experience in a medical or dental office.
People management or staff/ project coordination experience.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods of periods of standing and bending.
Must be able to lift
Benefits for Full-Time Employees*
PTO, paid holidays, office closure days
Medical
Vision
Dental allowance
Uniform allowance, as needed
401(k) Eligibility
And many more!
*Benefits are subject to change and eligibility*
Our Mission & Values:
To make the teams, patients, and practices we support healthier and happier.
$35k-43k yearly est. Auto-Apply 5d ago
Patient Access Services Representative - Per Diem
Brattleboro Retreat 4.0
Patient service representative job in Brattleboro, VT
Job Summary: Under the general guidance of the Patient Access Services Manager and Revenue Cycle Director, the PAS Representative performs financial screening and admission functions necessary to assist patients to access services at Brattleboro Retreat and ensure funding is obtained for all services. The PAS Representative provides excellence in customer service to the Retreat patients and referral agencies, and represents the Retreat in our objectives to respect the patients, families, and communities we serve.
Interact with Retreat departments such as Utilization Review, Referral & Evaluation Services, and Patient Financial Services to ensure correct and timely reimbursement.
QUALIFICATIONS:
Associate Degree or above in a related health care field is preferred. High School diploma or equivalent (GED) is required. Strong and relevant customer service backgrounds will also be considered.
A minimum of three (3) years previous admission/registration experience in a large, complex psychiatric, acute care, or multi-physician group healthcare setting preferred.
A minimum of two years experience working in a behavioral health environment preferred.
A strong, out-going, empathic presentation with the ability to obtain sensitive information from patient's in crisis is an absolute must.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Varies
Per Diem
$41k-45k yearly est. Auto-Apply 60d+ ago
Medical Receptionist
Integrated Dermatology 3.8
Patient service representative job in Colchester, VT
Greeting patients for check -in, check-out and answering phones. Posting payments. Demographic and insurance entry/edit. Appointment scheduling. Medical records, processing referrals and any other duties assigned. Maintaining a clean, neat and hygienic work area.
Ensure accurate documentation in chart according to office protocols.
Qualifications
Excellent communication skills in person and on the phone.
Must be friendly, professional and well organized with attention to detail.
Customer service 1 year (preferred)
Additional Information
Job Type:
Full-time
Monday-Friday 7:30 am- 4:30 pm
Education:
High School Diploma or equivalent
Experience
:
Front Desk / Receptionist experience is highly preferred
Dermatology experience is a huge plus
$31k-35k yearly est. 8h ago
Dental Biller
Community Health Centers of The Rutland Region 3.5
Patient service representative job in Rutland, VT
COMMUNITY HEALTH:
Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties.
POSITION SUMMARY:
The Community Dental Biller is responsible for all related billing duties which primarily includes but is not limited to auditing, developing, and managing dental reporting, reconciling billing charges, and other billing related duties.
ESSENTIAL FUNCTIONS:
Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. The following are the essential functions of the job.
Enters billing charges and payments into practice management system.
Audits dental codes and reconciles within the system for billing.
Audit and follow up with dental claims, including appeals…etc.
Weekly billing statements.
Develop, audit, and analyze dental billing reports as appropriate.
Assist Dental Billing Coordinator with additional duties as needed.
OTHER DUTIES:
Other duties as assigned.
SKILLS REQUIRED FOR SUCCESS:
High school diploma or equivalent
At least 2 years administrative and customer service experience or equivalent. Billing/coding experience preferably in a dental office.
Must be proficient in MSO365 products including but not limited to Microsoft Word, Excel, and MS Outlook and Power Point.
Ability to identify and resolve problems in a timely fashion and analyze information relevant to their role accurately.
Ability to work with finances.
Must be able to maintain confidentiality.
Must have a customer focused attitude, and act in the best interest of the patient.
Ability to communicate clearly: strong oral and written communication skills.
Must demonstrate ability to be thorough, accurate and detail oriented.
HOW WE SUPPORT YOU:
Work Life Balance
Generous Time Off
Medical, dental, and vision insurance.
Health savings account option.
Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.
Comprehensive Wellness Program.
$37k-45k yearly est. Auto-Apply 7d ago
Unemployment Compensation Customer Service Representative I - Temporary
State of Vermont 4.1
Patient service representative job in Montpelier, VT
The Vermont Department of Labor is looking for an experienced customer servicerepresentatives to join the Unemployment Insurance team!
The Unemployment Insurance Customer ServiceRepresentatives I provide specialized, professional level work involving interviewing of claimants by telephone for unemployment benefits. Duties include conducting initial and subsequent assessment of individual needs; persuading claimants to accept referrals to Career Resource Centers for reemployment services; investigation and resolution of eligibility issues and applies adjustments to individual cases as needed. Employees in this class may train new staff and may be assigned independent projects in special program claims work including, but not limited to unemployment compensation for former service personnel, unemployment compensation for Federal employees, combined wage claims, short term compensation claims, Trade Readjustment Act and disaster unemployment assistance. Customer ServiceRepresentatives must be able to work in stressful and sometimes emotional situations and treat the public with sensitivity, fairness, and tact.
This is an in-office position. Remote and/or hybrid work schedules are not available at this time
Who May Apply
This position,Unemployment Compensation Customer ServiceRepresentative I - Temporary (Job Requisition #52384), is open to all State employees and external applicants. This is a temporary position. Temporary work is typically for variable hours, and is not expected to be full-time. The State does not guarantee 40 hours of work per week.
If you would like more information about this position, please .
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.
Environmental Factors
Incumbents must be able to work in stressful and sometimes emotional situations and treat the public with sensitivity, fairness, and tact. Incumbents may encounter clients who are uncooperative or who may be hostile during interviews for which considerable human relations skills are required. Workload volume will be extremely high on occasion.
Minimum Qualifications
Two (2) years or more of direct customer service experience, program administration support, interpreting and applying rules and guidelines, or records management INCLUDING experience in data entry or computer technology.
Equal Opportunity Employer The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.
$28k-33k yearly est. 5d ago
Patient Care Coordinator
Bebright
Patient service representative job in South Burlington, VT
We are looking to hire a Front Desk/Patient Care Coordinator who is excited about a fun and rewarding career in the dental field. This full-time position offers competitive pay and excellent benefits!
BENEFITS: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday & Sick Time FULL-TIME HOURS: Monday-Friday, 8 AM-5 PM
WHO WE ARE
At Timberlane Pediatric Dentistry & Orthodontics, our goal is to deliver expert, compassionate care in a comfortable and personalized environment. Our Burlington, South Burlington, Essex Junction, and Shelburne offices maintain a professional yet relaxed atmosphere where both patients and team members feel welcome. This position requires availability to float between all locations as needed.
WHO WE ARE LOOKING FOR
Experience in customer service or administrative roles, preferably in healthcare or dental billing/RCM environments.
Strong communication and interpersonal skills (bilingual a plus).
Working knowledge of dental insurance plans, verification procedures, financial policies, and patient billing processes.
Ability to multitask, remain organized, and thrive in a fast-paced setting.
Willingness to work in multiple office locations (South Burlington, Essex, Burlington, and Shelburne).
RESPONSIBILITIES
Greet patients, assist with check-in, and ensure accurate collection of demographic and insurance information.
Manage scheduling, calls, emails, and all patient insurance updates.
Complete insurance verifications, document eligibility details, and communicate coverage information to patients.
Collect co-pays, estimated patient portions, and past-due balances while following financial policies.
Review patient accounts for accuracy, correct errors, and support claim readiness.
Coordinate with the billing/RCM team to ensure timely claim submission, payment posting, and resolution of outstanding account issues.
Maintain compliant and organized patient records and support smooth patient flow.
Provide excellent customer service while upholding privacy and confidentiality standards.
Maintain professionalism and adhere to company policies.
Perform other duties as needed.
We offer a fun, fast-paced work environment with competitive salaries ($25-27/hr DOE) and excellent benefits. New grads welcome!
Timberlane participates in E-Verify
$25-27 hourly Auto-Apply 41d ago
Patient Service Specialist (Gynecology) - FT/80
Springfield Hospital Center 4.3
Patient service representative job in Springfield, VT
The PatientService Specialist will:
Demonstrate the ability to organize the office efficiently and effectively.
Contribute to a pleasant and cooperative team environment.
Cross train in all areas of reception.
Accurately and expeditiously register patients.
Demonstrate the ability to respond to requests for information, both patient specific as well as practice specific.
Demonstrate the ability to operate and maintain office equipment.
Demonstrate the ability to accurately prepare and maintain patient charts.
Requirements
High school diploma or equivalent
Six (6) months' customer service/clerical experience, including computer operation
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.)
Proficient typing skills
Strong interpersonal and communication skills
Effective verbal and written communication skills
Skills in the use of database management, word processing, spreadsheet, and/or presentation software
Salary Range: The base rate for this position is $19.00 - $22.50 per hour. The hourly range reflected above is a good faith estimate of base pay for the position. The rate for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.
Salary Description $19.00 - $22.50 per hour
$19-22.5 hourly 27d ago
Medical Receptionist
Integrated Dermatology 3.8
Patient service representative job in Colchester, VT
Greeting patients for check -in, check-out and answering phones. Posting payments. Demographic and insurance entry/edit. Appointment scheduling. Medical records, processing referrals and any other duties assigned. Maintaining a clean, neat and hygienic work area.
Ensure accurate documentation in chart according to office protocols.
Qualifications
Excellent communication skills in person and on the phone.
Must be friendly, professional and well organized with attention to detail.
Customer service 1 year (preferred)
Job Type:
Full-time: Monday-Friday, 7:30am-4:30pm
Education:
High school diploma or equivalent required
Additional Information
All your information will be kept confidential according to EEO guidelines
$31k-35k yearly est. 8h ago
Dental Biller
Community Health Centers of The Rutland Region 3.5
Patient service representative job in Rutland, VT
Job Description
COMMUNITY HEALTH:
Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties.
POSITION SUMMARY:
The Community Dental Biller is responsible for all related billing duties which primarily includes but is not limited to auditing, developing, and managing dental reporting, reconciling billing charges, and other billing related duties.
ESSENTIAL FUNCTIONS:
Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. The following are the essential functions of the job.
Enters billing charges and payments into practice management system.
Audits dental codes and reconciles within the system for billing.
Audit and follow up with dental claims, including appeals…etc.
Weekly billing statements.
Develop, audit, and analyze dental billing reports as appropriate.
Assist Dental Billing Coordinator with additional duties as needed.
OTHER DUTIES:
Other duties as assigned.
SKILLS REQUIRED FOR SUCCESS:
High school diploma or equivalent
At least 2 years administrative and customer service experience or equivalent. Billing/coding experience preferably in a dental office.
Must be proficient in MSO365 products including but not limited to Microsoft Word, Excel, and MS Outlook and Power Point.
Ability to identify and resolve problems in a timely fashion and analyze information relevant to their role accurately.
Ability to work with finances.
Must be able to maintain confidentiality.
Must have a customer focused attitude, and act in the best interest of the patient.
Ability to communicate clearly: strong oral and written communication skills.
Must demonstrate ability to be thorough, accurate and detail oriented.
HOW WE SUPPORT YOU:
Work Life Balance
Generous Time Off
Medical, dental, and vision insurance.
Health savings account option.
Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.
Comprehensive Wellness Program.
$37k-45k yearly est. 6d ago
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