DOOR & FRAME SCHEDULER
Patient service representative job in Dublin, GA
Our company culture is built upon YKK's philosophy called the CYCLE OF GOODNESS. We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return. Guided by our core values and fundamental behaviors, we strive to foster a caring company, committed employees and challenging work that benefits our employees, customers, and communities. We offer competitive compensation packages, training and advancement opportunities. YKK AP America provides employees with a comprehensive benefits package designed to provide the security they need to enjoy life at home and at work. By providing a high level of benefit coverage at a reasonable cost to the employee, we hope to foster a long and productive employment relationship.
Summary:
The purpose of this position is to provide scheduling and batching functions for products through fabrication.
process. The role expedites production and material constraints in resolving production issues. Responsibilities also include generating accurate bills of material (BOMs) to determine component requirements for production to
support manufacturing schedules.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Schedules work centers based on available capacities.
Schedules/batches Resupply orders through work centers based on available capacities.
Confers with department Supervisors to determine status of scheduled orders.
Expedites operations that have incurred delays to ensure on-time delivery.
Performs Bill of Material requirements for orders.
Places material orders for project requirements.
Creates work batches/lots for production processes.
Performs other position-related duties as assigned.
Education/Experience:
Bachelor's degree or associate degree in production operations, manufacturing or business management plus 1-3
years of experience in a manufacturing environment; or equivalent combination of education and experience.
Travel Requirements:
None
Physical Demands:
The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. The employee must occasionally lift and/or move up to 50 pounds. Proper lifting techniques required. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit, climb, or balance and stoop, kneel, crouch, or crawl.
Work Environment:
The work environment characteristics described here are representative of those an individual encounters while
performing the essential functions of this job. An individual may be required to wear appropriate safety protective
equipment at the proper times and in the proper environments as outlined by safety program rules. The noise level
in the work environment is usually loud. While performing the duties of this job, the employee is frequently exposed
to work near moving mechanical parts. The employee is occasionally exposed to wet or humid conditions (nonweather), fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions and vibration.
Recruiter Contact:
NIKKI GOODWIN
**********************
YKK AP America Inc. is an Equal Opportunity Employer committed to an inclusive workforce. YKK AP America Inc. will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. YKK AP America Inc. participates in the E-Verify program as required by law. Learn more about the E-Verify program (Opens in a new window).
YKK AP America Inc. is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can follow the process outlined below when applying for a position: Provide your name and contact information to YKK AP America Inc.'s Accommodations team at accommodationrequest@ykkap.com. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis in compliance with federal and state law.
Employment with YKK AP America Inc. is conditioned upon successfully completing a criminal background check, and a negative drug test for the presence of illegal drugs post-offer, consistent with state and federal law.
For candidates applying for positions in the state of California
YKK AP America Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, San Diego County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and any other state of federal law as required. You do not need to disclose your criminal history or participate in a criminal background check until a conditional job offer is made to you. After making a conditional offer and running a criminal background check, if YKK AP America Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Notice on Recruitment Fraud
At YKK AP America Inc., we do not ask for personal financial information during telephone, in-person or video interviews nor do we charge job seekers fees as part of the recruitment process. YKK AP America Inc.'s recruiting correspondence will be sent by a recruiting representative with @ykkap.com email address and not @gmail.com, @yahoo.com, @hotmail.com or any other email domain service.
If you have concerns related to this issue, consider the following actions: 1) Place a freeze on your credit reports: ************************************************************** 2) file a complaint with the U.S. Federal Trade Commission: *************************************** and/or 3) file a report with your local law enforcement agency immediately.
Easy ApplyPatient Services Coordinator Home Health - Full-time
Patient service representative job in Warner Robins, GA
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
* 30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
* Continuing education opportunities
* Scholarship program for employees
* Matching 401(k) plan for all employees
* Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
* Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
* Flexible spending account plans for full-time employees
* Minimum essential coverage health insurance plan for all employees
* Electronic medical records and mobile devices for all clinicians
* Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
* Must possess a high school diploma or equivalent.
* Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
* Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
* Previous experience in home health, hospice, or pediatrics is preferred.
Requirements*
* Must possess a valid state driver license
* Must maintain automobile liability insurance as required by law
* Must maintain dependable transportation in good working condition
* Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyPatient Services Coordinator Home Health - Full-time
Patient service representative job in Warner Robins, GA
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice.
As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
Continuing education opportunities
Scholarship program for employees
Matching 401(k) plan for all employees
Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
Flexible spending account plans for full-time employees
Minimum essential coverage health insurance plan for all employees
Electronic medical records and mobile devices for all clinicians
Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
Must possess a high school diploma or equivalent.
Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
Previous experience in home health, hospice, or pediatrics is preferred.
Requirements*
Must possess a valid state driver license
Must maintain automobile liability insurance as required by law
Must maintain dependable transportation in good working condition
Must be able to safely drive an automobile in all types of weather conditions
* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyPatient Service Representative
Patient service representative job in Macon, GA
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
Auto-ApplyCustomer Service Representative
Patient service representative job in Macon, GA
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Product knowledge is preferred.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Auto-ApplyCustomer Service and Sales Reps Needed for Retail Position
Patient service representative job in Macon, GA
DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services.
Job Description
We are actively seeking event marketing representatives with a strong customer service focus to join our team. The positions available will be responsible for all customer interactions involved with our retail marketing campaigns. Our representatives are at the forefront of all our campaigns as brand ambassadors and manage all client and customer relations at our marketing events. Our clients trust us to train and develop the right individuals who will be able to take their brands to the next level in a fast paced market place. We firmly believe that our competitive edge comes from our people and their ability to represent and develop our clients' products and services through excellent customer service.
We are currently seeking individuals with leadership qualities and great communication skills. Because we prefer to promote from within, we also offer a management training program, customized for our firm's needs, for those dedicated to that level of achievement.
Compensation is
HOURLY + COMMISSION
!
Qualifications
Strong organizational skills and ability to network professionally
Sales or customer service experience
Desire for advancement opportunities
We are BEST-IN-CLASS and need the best people working with us!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative - Macon, GA
Patient service representative job in Macon, GA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Medical Receptionist
Patient service representative job in Macon, GA
Job Description
Hoot-Recruit Agency LLC is hiring a Certified Medical Receptionist for a practice in Macon, GA.Under direct supervision of the physician(s) and the practice manager, performs day-to-day operations, promotes efficient patient flow, ensures data accuracy in the practices information systems, and supports administrative and clerical tasks such as answering phones and scheduling patients.
ROLE & RESPONSIBILITIES
Practice Operations
Greets patients and visitors in person.
Checks in and checks out patients who arrive for appointments. Obtains necessary data from the patient or caregiver.
Prepares the patients encounter for a visit.
Answers multi-line telephone calls during regular business hours, directs the caller to the appropriate party, or handles the callers needs (nonclinical triage).
Checks, triage, and responds to overnight voicemails.
Checks the fax and patient portal inbox and triages or responds to questions and requests. Obtains relevant information from patients and accurately processes patient registration in the appropriate information system.
Obtains relevant patient records required for the patient visit. Ensures patient information is accurate, including billing information.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Schedules patient appointments in the practice scheduling system based on availability and ensures schedule leads to a smooth patient flow.
Comforts patients by anticipating patients anxieties, answering patients questions, and offering support and guidance as needed.
Provides patients with intake and new-patient forms and copies of other practice forms, policies, or legally required documents.
Assists patients in completing all necessary forms and documentation, including medical insurance, as applicable.
Informs patients of medical office procedures and policies.
Collects and processes patient payments for co-pays, account balances, and uninsured visits.
Calls patients to remind them of upcoming appointments.
Helps patients schedule testing, procedures, hospitalization, or other activities for off-site services.
Scans paper documentation into the practices information system.
Responds and complies with requests for information by regulations and practice policies.
Maintains stock of forms and office supplies.
Ensures the reception area is well-maintained, neat, and clean.
Performs daily opening and closing procedures as assigned.
Facilitates practice marketing by being the face of the practice and offering customer service.
Safeguards patient privacy and confidentiality. Completes other clerical duties as assigned.
Medical Records
Manages patient records and information system, guaranteeing records are stored properly.
Professional Growth
Maintains professional knowledge by attending relevant training.
General
Protects the organizations value by keeping information confidential.
Accomplishes the organizations mission by completing related results as needed.
Complies with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; and advising management on needed actions.
Contributes to team effort by accomplishing related tasks as needed.
QUALIFICATIONS AND REQUIRED SKILLS
High school diploma/GED required.
Medical Administrative Assistant certification is a plus.
2+ years experience with medical office reception activities.
Experience with E-clinical Works is a must.
Ability to handle a fast-paced environment and prioritize tasks based on importance.
Excellent communication and problem-solving skills.
Data entry skills and proficiency.
Proficiency in MS Office and PC use.
Excellent verbal and writing skills.
Customer service orientation and negotiation skills.
A high degree of accuracy and attention to detail. Thoroughness. Organization. Analytical thinking.
Patient Accts Rep Hosp
Patient service representative job in Cordele, GA
Essential Job Responsibilities:
Maintains and controls an assigned section of patient accounts.
Reviews files daily and checks final amounts for accuracy and completeness, verifies and edits patient demographic and insurance information prior to claims submission.
Ensures the accuracy of accounting for all accounts.
Records late charges on patient accounts for appropriate logs.
Enters required UB92 and/or physician billing 1500 information, or other pertinent information not in the system for electronic transmission of insurance claims.
Prepares and submits claims to carriers and intermediaries within 24 hours after all information is available for billing.
Monitors accounts for trace follow-up to insurance company and/or employer when necessary.
Processes and responds to correspondence from patients, insurance companies or third parties regarding insurance benefits, unpaid claims, and account balances.
Contacts patient account guarantors by telephone or mail to secure contracts or collection of payments.
Assists with the process of filing liens, garnishments or initiates other legal action to remedy unpaid accounts.
Reviews accounts record and ensures that collection letters are sent, and debtors are contacted according to established hospital policy.
Monitors collection agency reports and remittances for accuracy.
Follows established procedures for collecting NFS check returns.
Resolves payment problems with patients and third-party payers.
Reviews account status for referral to outside collection agencies prior to write off.
Deposits daily receipts with Business Office Accounts Receivable staff and ensures cash funds are reconciled.
Ensures the effective billing for accounts queued in other web-based software (eSolutions, etc.) and other billing solutions (Allscripts, etc.) or other various billing applications.
Serves as a back-up for the Hospital Financial Counselor/Business Office Cashier.
Prepares reports or statistics as required.
Ensures that accounting entries are made according to generally accepted accounting principles and CRHS policy.
Complies with all CRHS privacy policies and procedures including those implementing the HIPAA Privacy rule.
Attends in-service training, education programs and meetings as required or directed.
Adheres to established CRHS and departmental policies, procedures and objectives for quality assurance, safety, environmental, and infection control.
Performs other related job duties as assigned
Customer Service Representative
Patient service representative job in Cordele, GA
Union Compress Warehouse of Cordele (UCWC), the largest cotton warehouse in the Southeast is currently hiring for a full-time customer service representative in the corrugated box division. UCUW is a well established company with excellent benefits. Must have good basic clerical knowledge and computer skills and the ability to communicate effectively both internally and externally. Must be able to pay close attention to details. Previous experience in 3PL and McLeod is a plus. UCWC has a trailer tracking program in place for all trailers used at the facility and the main focus of this position will be to keep track of approximately 300 trailers as well as other duties as assigned.
Auto-ApplyPatient Access Representative (PRN, Rotating Weekend Days, only)
Patient service representative job in Forsyth, GA
Patient Access Representative, PRN
Classification: Non-Exempt
Shift: Rotating Weekend Days (only), 7am - 3:30pm
Summary/Objective:
The Patient Access Representative I is responsible for performing all admitting procedures for patients presenting to the Emergency Room.
Required Education and Experience:
High School diploma or GED.
Must be efficient with keyboarding and computer applications.
One (1) year of experience in healthcare financial counseling.
One (1) year of experience in hospital or medical office setting.
Preferred Experience:
Experience with hospital information systems and hospital insurance applications preferred.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Interviews incoming patient or representative and enters information required for admission into health information system.
Obtains required signatures from patient and/or representative for consent of care and any other required documents per hospital policy and protocols. Documents how consent was obtained or not obtained from responsible parties.
Enters, records, stores, and maintains information in written and electronic form.
Interviews patient or representative to obtain and record individual and/or company insurance responsible for payment of bill.
Explains hospital regulations, such as visiting hours and payment of accounts.
Provide a smooth flow of patients through the admitting area/ER, directing or escorting patients as necessary to the appropriate department.
Understand the functional status and physical needs of patients, staff, and visitors to the hospital and assists in those needs.
Maintain a working knowledge of community services and resources available to all patients. Refer patients as necessary to the appropriate agency or department.
Records all emergency room patients seen on the electronic ER log related to each account.
Accepts payments and issues receipts, collects co-payments and deductibles, and reconciles petty cash drawer at the end of each shift.
Processes telephone communications in an efficient and courteous manner for patients, physician, general public, and hospital staff.
Pages for medical staff, disaster and emergency codes as required by policy. Pages should be done in a clear, distinct, and audible voice.
Run a daily registration quality report before the end of each shift to check the accuracy of registrations and make corrections as necessary.
Controls visitor access to hospital after hours, clears any afterhours visitors with Charge Nurse, and issues visitor pass as appropriate.
Fosters high levels of customer service and releases only appropriate patient information while ensuring HIPAA compliance is followed. Refers all other medical information releases to HIM for processing.
Ensures all patient information is safeguarded and kept confidential according to prescribed policies and procedures.
Analyze information and evaluate results to choose the best solutions available and solve problems as they arise.
Develop constructive and cooperative working relationships with others; ensure flow of communication within department.
Interviews, corresponds with, and counsels the patient and/ or patient's family regarding information relative to insurance, employment, and financial ability to pay.
Verifies insurance benefits prior to admission for all planned admissions and as soon as reasonably possible after admission for all emergencies.
Coordinates pre-certification process between hospital and physician offices to ensure that all required procedure and surgery pre-certifications are completed in a timely manner.
Initiates pre-certification process for Emergency Medicaid patients who require CT/MRI procedures.
Will cross-train other admissions personnel for cross coverage as necessary.
Competencies:
Financial Management.
Ethical Conduct
Leadership
Technical Capacity
Customer/Patient Focus
Teamwork Orientation
Supervisory Responsibility:
This position has no supervisory responsibilities.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary.
Position Type/Expected Hours of Work:
This is a PRN position. This is a 24 hour department and the employee must be available during the “core” work hours. Occasional overtime may be required as job duties demands.
Travel:
No travel is expected for this position.
Required Education and Experience:
High School diploma or GED.
Must be efficient with keyboarding and computer applications.
One (1) year of experience in healthcare financial counseling.
One (1) year of experience in hospital or medical office setting.
Additional Eligibility Requirements:
Experience with hospital information systems and hospital insurance applications preferred.
At Will Statement:
Monroe County Hospital is considered at will. “At will” means that you may terminate employment at any time, with or without cause or advance notice. “At will” also means that Monroe County Hospital may terminate employment at any time, with or without cause or advance notice, as long as federal and state laws are not violated.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee of the job. Duties, responsibilities, and activities may change at any time with or without notice.
Customer Service Rep
Patient service representative job in Thomaston, GA
Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry with locations nationwide. Our wave of success began in 2004 in the small town of Thomaston, GA, which is where Tidal Wave Headquarters calls home. Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to come, so we are aggressively pursuing individuals with exceptional talent and leadership qualities. Our goal is to redefine the car wash industry with the latest technology, top-notch friendly service, and unwavering dedication to its employees!
Starting Pay: 15.00/hr
In Office Position
Availability to work 10am - 7pm Shifts w/ Saturday Rotation
The Customer Service Team Member will engage with customers to address inquiries, resolve complaints. This role requires excellent communication skills, attention to detail, and a positive attitude.
Essential Responsibilities
Customer Interaction: Provide exceptional service via phone, explaining services and billing, addressing problems, and directing calls appropriately.
Record Maintenance: Ensure accurate records are kept and necessary reports are prepared.
Account Management: Maintain customer account information on the computer system.
Inquiry Tracking: Record customer calls and inquiries using a tracking form.
Communication: Professionally communicate with external customers and internal colleagues.
Electronic Support: Offer initial support and answer inquiries regarding electronic delivery channels, such as email.
Follow-Up: Timely follow-up on issues requiring additional resources for resolution.
Qualifications & Skills
Communication: Excellent verbal and written skills, with proper grammar and a friendly demeanor.
Technical Proficiency: Basic knowledge of Microsoft Outlook, Word, Excel; adaptive to new technology.
Attention to Detail: Vital for paperwork and customer interactions.
Problem-Solving: Ability to resolve customer issues while adhering to company practices.
Teamwork: Positive, respectful attitude with the ability to work harmoniously with colleagues.
Requirements
Pass a drug test and criminal background check.
Legally eligible to work in the United States.
As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including:
PTO is based on the company's PTO policy.
Eligibility for health, dental, and vision coverage subject to 30 day waiting period.
Eligibility for 401(K), subject to plan terms.
Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.
Company-paid holidays.
**Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of Tidal Wave Auto Spa provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Tidal Wave Auto Spa hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
Auto-ApplyDOOR & FRAME SCHEDULER
Patient service representative job in Dublin, GA
Our company culture is built upon YKK's philosophy called the CYCLE OF GOODNESS. We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return. Guided by our core values and fundamental behaviors, we strive to foster a caring company, committed employees and challenging work that benefits our employees, customers, and communities. We offer competitive compensation packages, training and advancement opportunities. YKK AP America provides employees with a comprehensive benefits package designed to provide the security they need to enjoy life at home and at work. By providing a high level of benefit coverage at a reasonable cost to the employee, we hope to foster a long and productive employment relationship.
**Summary:**
The purpose of this position is to provide scheduling and batching functions for products through fabrication.
process. The role expedites production and material constraints in resolving production issues. Responsibilities also include generating accurate bills of material (BOMs) to determine component requirements for production to
support manufacturing schedules.
**Essential Duties and Responsibilities include the following. Other duties may be assigned.**
Schedules work centers based on available capacities.
Schedules/batches Resupply orders through work centers based on available capacities.
Confers with department Supervisors to determine status of scheduled orders.
Expedites operations that have incurred delays to ensure on-time delivery.
Performs Bill of Material requirements for orders.
Places material orders for project requirements.
Creates work batches/lots for production processes.
Performs other position-related duties as assigned.
**Education/Experience:**
Bachelor's degree or associate degree in production operations, manufacturing or business management plus 1-3
years of experience in a manufacturing environment; or equivalent combination of education and experience.
**Travel Requirements:**
None
**Physical Demands:**
The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. The employee must occasionally lift and/or move up to 50 pounds. Proper lifting techniques required. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit, climb, or balance and stoop, kneel, crouch, or crawl.
**Work Environment:**
The work environment characteristics described here are representative of those an individual encounters while
performing the essential functions of this job. An individual may be required to wear appropriate safety protective
equipment at the proper times and in the proper environments as outlined by safety program rules. The noise level
in the work environment is usually loud. While performing the duties of this job, the employee is frequently exposed
to work near moving mechanical parts. The employee is occasionally exposed to wet or humid conditions (nonweather), fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions and vibration.
**Recruiter Contact:**
**NIKKI GOODWIN**
**********************
YKK AP America Inc. is an Equal Opportunity Employer committed to an inclusive workforce. YKK AP America Inc. will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. YKK AP America Inc. participates in the E-Verify program as required by law. Learn more about the E-Verify program (Opens in a new window) .
YKK AP America Inc. is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can follow the process outlined below when applying for a position: Provide your name and contact information to YKK AP America Inc.'s Accommodations team at accommodationrequest@ykkap.com (accommodationrequest@apple.com) . Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis in compliance with federal and state law.
Employment with YKK AP America Inc. is conditioned upon successfully completing a criminal background check, and a negative drug test for the presence of illegal drugs post-offer, consistent with state and federal law.
**For candidates applying for positions in the state of California**
YKK AP America Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act (*********************************************** , San Diego County Fair Chance Ordinance (***************************************************** , San Francisco Fair Chance Ordinance (****************************************************** , City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (************************** , and any other state of federal law as required. You do not need to disclose your criminal history or participate in a criminal background check until a conditional job offer is made to you. After making a conditional offer and running a criminal background check, if YKK AP America Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
**Notice on Recruitment Fraud**
At YKK AP America Inc., we do not ask for personal financial information during telephone, in-person or video interviews nor do we charge job seekers fees as part of the recruitment process. YKK AP America Inc.'s recruiting correspondence will be sent by a recruiting representative with @ykkap.com email address and not @gmail.com, @yahoo.com, @hotmail.com or any other email domain service.
If you have concerns related to this issue, consider the following actions: 1) Place a freeze on your credit reports: ************************************************************* ; 2) file a complaint with the U.S. Federal Trade Commission: ************************************** (**************************************** ; and/or 3) file a report with your local law enforcement agency immediately.
Easy ApplyPatient Service Representative
Patient service representative job in Macon, GA
Job Description
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
Powered by JazzHR
IWMkkx5poQ
Customer service/ Customer Service Representative
Patient service representative job in Macon, GA
DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services.
Job Description
Businesses that partner with DCM come in all shapes, sizes and market caps. Our tried and true sales and marketing system works for them all.
You're new to the work force but you're ambitious and looking to hit the ground running. Your communication skills and leadership abilities shapes how new and existing business grows. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace our client's latest services and technologies. Using your influencing and relationship-building skills, you provide caliber client service and team building initiatives. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of key clients and the DCM team. Working with them, you set the vision of the business development strategy.
Be at the heart of DCM future business, managing cutting edge sales and marketing campaigns with your awesome talent of multi-tasking efficiency. What you love most is delivering success, exceeding expectations around such tasks as optimal sales campaign delivery, team building, solution consultations, turnarounds, and get excited when new, never been done before challenges fall into your lap!
Responsibilities for an Entry Level Sales & Marketing Associate
•Execute day to day sales, marketing, and campaign management
•Excel in our management training program working from Entry Level to Senior Management
•Manage the implementation and delivery of a key client's activity, maximizing performance, return on investment, and identifying opportunity to expand
•Own all problem solving, troubleshooting, client campaign requests, media planning and key implementations
•Build client relationships through service excellence and balance their campaign needs with your proactive approach
•Get your hands dirty with team building, growth, and expansion efforts
Qualifications
Preferred qualifications:
•Interest in developing customer partnerships.
•Detail oriented with the ability to prioritize, plan, and organize sales activity.
Additional Information
If You are
-
Lazy
-Boring
-Unmotivated
-Looking for a desk job with no advancement
****These traits are contagious and we would prefer not to catch them****
Medical Receptionist
Patient service representative job in Macon, GA
Hoot-Recruit Agency LLC is hiring a Certified Medical Receptionist for a practice in Macon, GA.Under direct supervision of the physician(s) and the practice manager, performs day-to-day operations, promotes efficient patient flow, ensures data accuracy in the practices information systems, and supports administrative and clerical tasks such as answering phones and scheduling patients.
ROLE & RESPONSIBILITIES
Practice Operations
Greets patients and visitors in person.
Checks in and checks out patients who arrive for appointments. Obtains necessary data from the patient or caregiver.
Prepares the patients encounter for a visit.
Answers multi-line telephone calls during regular business hours, directs the caller to the appropriate party, or handles the callers needs (nonclinical triage).
Checks, triage, and responds to overnight voicemails.
Checks the fax and patient portal inbox and triages or responds to questions and requests. Obtains relevant information from patients and accurately processes patient registration in the appropriate information system.
Obtains relevant patient records required for the patient visit. Ensures patient information is accurate, including billing information.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Schedules patient appointments in the practice scheduling system based on availability and ensures schedule leads to a smooth patient flow.
Comforts patients by anticipating patients anxieties, answering patients questions, and offering support and guidance as needed.
Provides patients with intake and new-patient forms and copies of other practice forms, policies, or legally required documents.
Assists patients in completing all necessary forms and documentation, including medical insurance, as applicable.
Informs patients of medical office procedures and policies.
Collects and processes patient payments for co-pays, account balances, and uninsured visits.
Calls patients to remind them of upcoming appointments.
Helps patients schedule testing, procedures, hospitalization, or other activities for off-site services.
Scans paper documentation into the practices information system.
Responds and complies with requests for information by regulations and practice policies.
Maintains stock of forms and office supplies.
Ensures the reception area is well-maintained, neat, and clean.
Performs daily opening and closing procedures as assigned.
Facilitates practice marketing by being the face of the practice and offering customer service.
Safeguards patient privacy and confidentiality. Completes other clerical duties as assigned.
Medical Records
Manages patient records and information system, guaranteeing records are stored properly.
Professional Growth
Maintains professional knowledge by attending relevant training.
General
Protects the organizations value by keeping information confidential.
Accomplishes the organizations mission by completing related results as needed.
Complies with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; and advising management on needed actions.
Contributes to team effort by accomplishing related tasks as needed.
QUALIFICATIONS AND REQUIRED SKILLS
High school diploma/GED required.
Medical Administrative Assistant certification is a plus.
2+ years experience with medical office reception activities.
Experience with E-clinical Works is a must.
Ability to handle a fast-paced environment and prioritize tasks based on importance.
Excellent communication and problem-solving skills.
Data entry skills and proficiency.
Proficiency in MS Office and PC use.
Excellent verbal and writing skills.
Customer service orientation and negotiation skills.
A high degree of accuracy and attention to detail. Thoroughness. Organization. Analytical thinking.
Customer Service Representative
Patient service representative job in Cordele, GA
Union Compress Warehouse of Cordele (UCWC), the largest cotton warehouse in the Southeast is currently hiring for a full-time customer service representative in the corrugated box division. UCUW is a well established company with excellent benefits. Must have good basic clerical knowledge and computer skills and the ability to communicate effectively both internally and externally. Must be able to pay close attention to details. Previous experience in 3PL and McLeod is a plus. UCWC has a trailer tracking program in place for all trailers used at the facility and the main focus of this position will be to keep track of approximately 300 trailers as well as other duties as assigned.
Auto-ApplyPatient Access Representative (Part-Time, 7a - 3:30pm w/ rotating weekends )
Patient service representative job in Forsyth, GA
Patient Access Representative I (Part- Time)
Shift Hours: 7a - 3:30pm w/ rotating weekends
Classification:
Non-Exempt
Report to:
Manager, Patient Access
Summary/Objective:
The Patient Access Representative I is responsible for performing all admitting procedures for patients presenting to the Emergency Room.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Interviews incoming patient or representative and enters information required for admission into health information system.
Obtains required signatures from patient and/or representative for consent of care and any other required documents per hospital policy and protocols. Documents how consent was obtained or not obtained from responsible parties.
Enters, records, stores, and maintains information in written and electronic form.
Interviews patient or representative to obtain and record individual and/or company insurance responsible for payment of bill.
Explains hospital regulations, such as visiting hours and payment of accounts.
Provide a smooth flow of patients through the admitting area/ER, directing or escorting patients as necessary to the appropriate department.
Understand the functional status and physical needs of patients, staff, and visitors to the hospital and assists in those needs.
Maintain a working knowledge of community services and resources available to all patients. Refer patients as necessary to the appropriate agency or department.
Records all emergency room patients seen on the electronic ER log related to each account.
Accepts payments and issues receipts, collects co-payments and deductibles, and reconciles petty cash drawer at the end of each shift.
Processes telephone communications in an efficient and courteous manner for patients, physician, general public, and hospital staff.
Pages for medical staff, disaster and emergency codes as required by policy. Pages should be done in a clear, distinct, and audible voice.
Run a daily registration quality report before the end of each shift to check the accuracy of registrations and make corrections as necessary.
Controls visitor access to hospital after hours, clears any afterhours visitors with Charge Nurse, and issues visitor pass as appropriate.
Fosters high levels of customer service and releases only appropriate patient information while ensuring HIPAA compliance is followed. Refers all other medical information releases to HIM for processing.
Ensures all patient information is safeguarded and kept confidential according to prescribed policies and procedures.
Analyze information and evaluate results to choose the best solutions available and solve problems as they arise.
Develop constructive and cooperative working relationships with others; ensure flow of communication within department.
Interviews, corresponds with, and counsels the patient and/ or patient's family regarding information relative to insurance, employment, and financial ability to pay.
Verifies insurance benefits prior to admission for all planned admissions and as soon as reasonably possible after admission for all emergencies.
Coordinates pre-certification process between hospital and physician offices to ensure that all required procedure and surgery pre-certifications are completed in a timely manner.
Initiates pre-certification process for Emergency Medicaid patients who require CT/MRI procedures.
Will cross-train other admissions personnel for cross coverage as necessary.
Competencies:
Financial Management.
Ethical Conduct
Leadership
Technical Capacity
Customer/Patient Focus
Teamwork Orientation
Supervisory Responsibility:
This position has no supervisory responsibilities.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary.
Position Type/Expected Hours of Work:
This is a part-time position. The employee must be available during the “core” work hours. Occasional overtime may be required as job duties demands.
Travel:
No travel is expected for this position.
Required Education and Experience:
High School diploma or GED.
Must be efficient with keyboarding and computer applications.
One (1) year of experience in healthcare financial counseling.
One (1) year of experience in hospital or medical office setting.
Additional Eligibility Requirements:
Experience with hospital information systems and hospital insurance applications preferred.
At Will Statement:
Monroe County Hospital is considered at will. “At will” means that you may terminate employment at any time, with or without cause or advance notice. “At will” also means that Monroe County Hospital may terminate employment at any time, with or without cause or advance notice, as long as federal and state laws are not violated.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee of the job. Duties, responsibilities, and activities may change at any time with or without notice.
Central Scheduler - Full Time - Days
Patient service representative job in Cordele, GA
Job Description
Under the leadership of the Director of Patient Registration, the Central Scheduler is an active member of the Patient Registration team that delivers patient registration services and support that is consistent with the strategic vision, goals, philosophy and direction of Patient Registration and CRHS. The Central Scheduler obtains accurate demographic, insurance, and physician information, and pre-registers inpatients and outpatients in a timely and accurate manner. The Scheduler relays patient clinical prep instructions and obtains prior authorizations from insurance carriers and notifies patient and physician of any denial of service. The Scheduler receives the initial calls from the Doctors' offices or patients to schedule the appointments and enters the appointments into the scheduling system. The Central Scheduler verifies that medical necessity checks have been performed for Medicare patients.
Basic Qualifications:
Education:
Requires a high school diploma or a GED state certification.
Experience:
Requires up to one year of Patient Registration experience to become familiar with CRHS's Outpatient and Emergency Department patient registration policies and procedures.
Licensure, Registrations & Certifications:
This job does not require a license, registration or certification.
Essential Job Responsibilities:
Receives incoming calls and schedules patients for services.
Obtains orders from physicians.
Enter appointments in the Community Wide Scheduler using Meditech.
Contact patients' and physicians' offices to reschedule appointments when necessary.
Verifies existing information to ensure the accuracy of data collected at the point of contact.
Obtains and inputs any information not received on a previous visit.
Relays patient clinical prep instructions.
Verifies all insurance information and completes a financial worksheet.
Determines if insurance plan requires prior authorization for requested service.
Obtains requests for prior authorization and determines if service is covered by the patient's insurance plan and if the provider requesting authorization is accepted by patient's insurance company.
Determines if requests for service meet prior authorization and/or medical criteria and requests additional information from provider as needed to make this determination.
Explains the hospital's policy regarding payment at time of service and calculates estimated charges using the Schedule of Deposit as set forth by CRHS's Up-front Policy.
Refers all self-pay patients to the Financial Counselor for screening.
Documents and logs authorization numbers, including number of visits and time span in Meditech and spreadsheet.
Verifies Medicare's medical necessity checks have been performed.
Verifies insurance benefits obtaining co-pay and deductible amounts.
Complies with all CRHS privacy policies and procedures including those implementing the HIPAA Privacy rule.
Attends in-service training, education programs and meetings as required or directed.
Adheres to established CRHS and departmental policies and procedures, objectives, quality assurance, safety, environmental, and infection control.
Performs other related job duties as assigned.
Patient Access Representative (PRN, Rotating Weekend Days, only)
Patient service representative job in Forsyth, GA
Salary:
Patient Access Representative, PRN
Classification: Non-Exempt
Shift: Rotating Weekend Days (only), 7am - 3:30pm
Summary/Objective:
The Patient Access Representative I is responsible for performing all admitting procedures for patients presenting to the Emergency Room.
Required Education and Experience:
High School diploma or GED.
Must be efficient with keyboarding and computer applications.
One (1) year of experience in healthcare financial counseling.
One (1) year of experience in hospital or medical office setting.
Preferred Experience:
Experience with hospital information systems and hospital insurance applications preferred.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Interviews incoming patient or representative and enters information required for admission into health information system.
Obtains required signatures from patient and/or representative for consent of care and any other required documents per hospital policy and protocols. Documents how consent was obtained or not obtained from responsible parties.
Enters, records, stores, and maintains information in written and electronic form.
Interviews patient or representative to obtain and record individual and/or company insurance responsible for payment of bill.
Explains hospital regulations, such as visiting hours and payment of accounts.
Provide a smooth flow of patients through the admitting area/ER, directing or escorting patients as necessary to the appropriate department.
Understand the functional status and physical needs of patients, staff, and visitors to the hospital and assists in those needs.
Maintain a working knowledge of community services and resources available to all patients. Refer patients as necessary to the appropriate agency or department.
Records all emergency room patients seen on the electronic ER log related to each account.
Accepts payments and issues receipts, collects co-payments and deductibles, and reconciles petty cash drawer at the end of each shift.
Processes telephone communications in an efficient and courteous manner for patients, physician, general public, and hospital staff.
Pages for medical staff, disaster and emergency codes as required by policy. Pages should be done in a clear, distinct, and audible voice.
Run a daily registration quality report before the end of each shift to check the accuracy of registrations and make corrections as necessary.
Controls visitor access to hospital after hours, clears any afterhours visitors with Charge Nurse, and issues visitor pass as appropriate.
Fosters high levels of customer service and releases only appropriate patient information while ensuring HIPAA compliance is followed. Refers all other medical information releases to HIM for processing.
Ensures all patient information is safeguarded and kept confidential according to prescribed policies and procedures.
Analyze information and evaluate results to choose the best solutions available and solve problems as they arise.
Develop constructive and cooperative working relationships with others; ensure flow of communication within department.
Interviews, corresponds with, and counsels the patient and/ or patients family regarding information relative to insurance, employment, and financial ability to pay.
Verifies insurance benefits prior to admission for all planned admissions and as soon as reasonably possible after admission for all emergencies.
Coordinates pre-certification process between hospital and physician offices to ensure that all required procedure and surgery pre-certifications are completed in a timely manner.
Initiates pre-certification process for Emergency Medicaid patients who require CT/MRI procedures.
Will cross-train other admissions personnel for cross coverage as necessary.
Competencies:
Financial Management.
Ethical Conduct
Leadership
Technical Capacity
Customer/Patient Focus
Teamwork Orientation
Supervisory Responsibility:
This position has no supervisory responsibilities.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary.
Position Type/Expected Hours of Work:
This is a PRN position. This is a 24 hour department and the employee must be available during the core work hours. Occasional overtime may be required as job duties demands.
Travel:
No travel is expected for this position.
Required Education and Experience:
High School diploma or GED.
Must be efficient with keyboarding and computer applications.
One (1) year of experience in healthcare financial counseling.
One (1) year of experience in hospital or medical office setting.
Additional Eligibility Requirements:
Experience with hospital information systems and hospital insurance applications preferred.
At Will Statement:
Monroe County Hospital is considered at will. At will means that you may terminate employment at any time, with or without cause or advance notice. At will also means that Monroe County Hospital may terminate employment at any time, with or without cause or advance notice, as long as federal and state laws are not violated.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee of the job. Duties, responsibilities, and activities may change at any time with or without notice.