Global Scheduler
Patient service representative job in Boulder, CO
Who we are:
At Nova Sky Stories, we empower artists and producers to bring awe and wonder to live audiences around the world. As the global leader in drone entertainment, we've been redefining live shows for over a decade-merging cutting-edge drone technology with imaginative artistry.
With a veteran team of engineers and creatives, we design and operate lightweight, small, precise, and safe drones that perform in the most demanding environments-urban centers, extreme temperatures, and high winds. The result? Sky Stories that inspire, captivate, and transform the sky into a canvas of imagination.
Headquartered in the U.S. with teams across Europe and the UAE, Nova Sky Stories works with the world's leading brands, venues, and events.
📱 Follow us: @NovaSkyStories
About this role:
At our Global Scheduler, you'll report to and work closely with the Director of Production Management, playing a vital role in orchestrating the availability, compliance, and scheduling of Nova's global pilot network. You'll serve as the central hub for pilot logistics-managing real-time data, ensuring readiness for shows, and collaborating cross-functionally.
As a Global Scheduler, you will be responsible for:
Drone Pilot Scheduling & Logistics
Own the Near Term 0-6 week pilot schedule, ensuring all pilots are accurately assigned and informed.
Keep all pilot scheduling platforms and materials in sync and up to date.
Lead scheduling communications with all pilots.
Participate in weekly regional meetings to gather changes and adjust schedules accordingly.
Drone Pilot Data Management
Own the near and long term schedule, and keep all static and dynamic pilot information current
Maintain and update all pilot records, including:
Licensing & certifications record keeping
VISA status and applications
Updated PIC/PMTC records
Flight counts
Pilot Time off/vacation schedules
Pilot contracts
Manage onboarding/offboarding checklists and workflows.
Forecasting & Hiring Support
Assist with long-term forecasting to identify pilot staffing needs, and quarterback pilot screening/interviewing.
Coordinate pilot screening and interview scheduling to support hiring initiatives.
Cross-Functional Collaboration
Serve as the main point of contact for Accounting on pilot show time and invoicing.
Work closely with HR, Legal, and Regional Ops to ensure compliance and operational readiness.
What defines you:
Clear communicator with strong internal follow-through.
Detail-obsessed and process-driven.
Proactive, responsive, and resourceful.
Able to work independently and anticipate next steps.
Excited to support a creative and mission-driven team.
Entertainment Project Coordinator industry experience is a plus!
If you're ready to play a key role in supporting the operational backbone of a company redefining storytelling in the sky, we'd love to hear from you. Apply now to help keep Nova Sky Stories flying high.
MRI Patient Access Rep
Patient service representative job in Highlands Ranch, CO
Full-time Position- 4 days a week, one 12-hour shift, one 8-hour shift, and two 10-hour shifts. The clinic is open Monday-Friday (6am to 6:30pm) and on Saturdays (7am to noon). Saturdays will rotate. Panorama Orthopedics & Spine Center has been a trusted provider of orthopedic care in metro Denver for more than 70 years. Though we have grown over time, our values have remained the same. Our group of more than 40 orthopedic surgeons is one of the largest orthopedic groups in the United States. Here we are committed to quality, teamwork, and accountability.
Panorama provides a competitive total compensation package, including a full benefits package and a Profit-Sharing plan. Beyond compensation, we provide an environment where you will find yourself surrounded by great people dedicated to helping patients and supporting each other. We make a difference in the lives of others by helping them Do More and Feel Better.
Position Overview
The MRI Patient Access Representative is responsible for all aspects of operating the MRI front desk to include: appointment scheduling, patient registration, payment collections, and assisting with patient medical records. This position will cross train to support our clinic front desk and assist as needed.
Essential Functions
Appointment Scheduling
* Schedule MRI and CT appointments.
* Complete follow-up appointments and X-Ray only appointments needed in clinic.
* Coordinate interpretation services as necessary.
Insurance and Collections
* Verify and follow up with authorization as needed to ensure early access for patients.
* Generate estimates for patient collections and explain benefits to patients.
* Effectively collect patient balances before or at time of service.
Medical Records
* Utilize 3rd party systems to send and receive studies from outside facilities.
* Burn CDs for patients while following appropriate HIPAA and medical release requirements.
* Accept fax and email(s) with outside facility reports, upload to patient chart, and communicate status to the patient care team.
* Scan and upload any documentation necessary into the EMR system.
* Collaborate with other team members, including 3rd party companies, to assist in delivering patient medical records.
Customer Service
* Assist patients with all possible needs: filling out paperwork, questions or concerns regarding insurance or account balances, etc.
* Provide excellent customer service to internal and external customers through prompt response and courteous communication within 24 hours of the requestor as soon as possible for urgent cases.
* Communicate effectively, both verbally and in writing, with all levels: patients, co-workers, supervisors and physicians.
* Keep call transfers to a minimum by being a resource first and ensuring the caller will be directed to the correct department or subject matter expert.
* Maintain and apply knowledge of supported ortho specialties and associated doctors.
Departmental Expectations
* Abide by all safety standards set by the compliance department and participate in annual training, reporting any safety or compliance concern promptly within our compliance tracking system.
* Support the department in maintaining departmental goals and productivity parameters set by leadership.
* Cover co-workers and cross train as necessary to meet the needs of the organization.
* Proactively identify opportunities to enhance patient care and experience by contributing to the development, evaluation, and continuous improvement of clinical systems and care protocols.
* Prepare and maintain supplies and order as necessary.
* Travel to other Panorama offices as necessary.
* Perform other duties as assigned.
This position is eligible for benefits, including:
Health, Dental and Vision Insurance
Life Insurance
Long-term Disability
Profit Sharing Retirement plan, once eligibility requirements are met
Participation in other voluntary benefits programs.
4 weeks of PTO a year
Panorama Orthopedics & Spine Center is an Equal Opportunity Employer, Male/Female/Veteran/Disabled. Offers of employment are contingent upon successful completion of a pre-employment drug screen and background check.
#PANO
Requirements
Knowledge/Skills Abilities Required
* High School Diploma or GED required.
* 2 Years of medical office or customer service experience preferred.
* Knowledge of EMR system (we currently use EPIC), HIPAA, and OSHA requirements is a plus.
* Exceptional computer, interpersonal, communication, hospitality, and customer service skills.
* Ability to multi-task and prioritize, remain calm under pressure, and work with little supervision.
* Position hours will vary. Evening and Saturday shifts may be required.
Pay information: $18-$22/hour, based on experience
Salary Description
$18-$22
Dental Front Office Coordinator
Patient service representative job in Denver, CO
We are looking for a Dental Front Office Coordinator to join our team! We're committed to providing modern, conservative care to all our patients, while making them feel like they're right at home. Our team makes our patients feel confident in their smiles while creating lasting, meaningful relationships along the way.
DENTAL EXPERIENCE REQUIREDLocation: Denver, CO 80206
Compensation: $24-26/hour
Schedule: Monday: 7:30-4:00, Tuesday: 8:30-5:30, Wednesday: 6:30-7:00, Thursday: 6:30-3:30, Third Friday/Month 6:30 - 1:30
Job responsibilities/duties:
Answering incoming calls promptly and professionally
Scheduling patient appointments efficiently
Verifying insurance coverage for patients
Collecting and managing patient balances accurately
Overseeing patient health information securely
Validating treatment plans' accuracy based on insurance benefits
Ensuring a seamless patient experience throughout their visit from check in to check out
Qualifications:
High School Diploma or equivalent
Proficiency in dental patient management software such as Open Dental or Dentrix
Previous experience working at the front desk of a dental office
Familiarity with dental terminology is highly preferred
Strong teamwork and communication skills
Ability to multi-task
Attention to detail
Adaptability
Benefits:
Medical with company paid contribution
Dental
Vision
Company paid Basic Life
Ancillary benefits
Supplemental Life and AD&D Insurance
Critical Illness
Short-Term Disability
Long-Term Disability
Accident
Competitive 401K - up to 4% match
Competitive PTO
Paid Holidays
A fun, friendly, and collaborative culture - focus on a healthy work/life balance
About Aspen Dental - Private Practice of Cherry Creek:
Our dentists, Dr. Eric C. Rossow, Dr. Laura Noce, and Dr. Cheri Neal, have provided superior dental care to the Denver area for 20 years and pride themselves on high-quality treatment and most importantly, patient comfort. With expertise ranging from fillings and dental veneers to dental implants, wisdom tooth extraction, crowns, and bridges, our doctors can now correct seemingly permanent cosmetic dental problems and can literally transform your smile.
At Aspen Dental, excellent care means a total commitment of 100% patient satisfaction. We recognize that you have unique wants and needs, and our highest priority is to provide individualized care for you and your family.
Auto-ApplyMRI Patient Access Rep
Patient service representative job in Littleton, CO
Job DescriptionDescription:
Full-time Position- 4 days a week, one 12-hour shift, one 8-hour shift, and two 10-hour shifts. The clinic is open Monday-Friday (6am to 6:30pm) and on Saturdays (7am to noon). Saturdays will rotate.
Panorama Orthopedics & Spine Center has been a trusted provider of orthopedic care in metro Denver for more than 70 years. Though we have grown over time, our values have remained the same. Our group of more than 40 orthopedic surgeons is one of the largest orthopedic groups in the United States. Here we are committed to quality, teamwork, and accountability.
Panorama provides a competitive total compensation package, including a full benefits package and a Profit-Sharing plan. Beyond compensation, we provide an environment where you will find yourself surrounded by great people dedicated to helping patients and supporting each other. We make a difference in the lives of others by helping them Do More and Feel Better.
Position Overview
The MRI Patient Access Representative is responsible for all aspects of operating the MRI front desk to include: appointment scheduling, patient registration, payment collections, and assisting with patient medical records. This position will cross train to support our clinic front desk and assist as needed.
Essential Functions
Appointment Scheduling
· Schedule MRI and CT appointments.
· Complete follow-up appointments and X-Ray only appointments needed in clinic.
· Coordinate interpretation services as necessary.
Insurance and Collections
· Verify and follow up with authorization as needed to ensure early access for patients.
· Generate estimates for patient collections and explain benefits to patients.
· Effectively collect patient balances before or at time of service.
Medical Records
· Utilize 3rd party systems to send and receive studies from outside facilities.
· Burn CDs for patients while following appropriate HIPAA and medical release requirements.
· Accept fax and email(s) with outside facility reports, upload to patient chart, and communicate status to the patient care team.
· Scan and upload any documentation necessary into the EMR system.
· Collaborate with other team members, including 3rd party companies, to assist in delivering patient medical records.
Customer Service
· Assist patients with all possible needs: filling out paperwork, questions or concerns regarding insurance or account balances, etc.
· Provide excellent customer service to internal and external customers through prompt response and courteous communication within 24 hours of the requestor as soon as possible for urgent cases.
· Communicate effectively, both verbally and in writing, with all levels: patients, co-workers, supervisors and physicians.
· Keep call transfers to a minimum by being a resource first and ensuring the caller will be directed to the correct department or subject matter expert.
· Maintain and apply knowledge of supported ortho specialties and associated doctors.
Departmental Expectations
· Abide by all safety standards set by the compliance department and participate in annual training, reporting any safety or compliance concern promptly within our compliance tracking system.
· Support the department in maintaining departmental goals and productivity parameters set by leadership.
· Cover co-workers and cross train as necessary to meet the needs of the organization.
· Proactively identify opportunities to enhance patient care and experience by contributing to the development, evaluation, and continuous improvement of clinical systems and care protocols.
· Prepare and maintain supplies and order as necessary.
· Travel to other Panorama offices as necessary.
· Perform other duties as assigned.
This position is eligible for benefits, including:
Health, Dental and Vision Insurance
Life Insurance
Long-term Disability
Profit Sharing Retirement plan, once eligibility requirements are met
Participation in other voluntary benefits programs.
4 weeks of PTO a year
Panorama Orthopedics & Spine Center is an Equal Opportunity Employer, Male/Female/Veteran/Disabled. Offers of employment are contingent upon successful completion of a pre-employment drug screen and background check.
#PANO
Requirements:
Knowledge/Skills Abilities Required
· High School Diploma or GED required.
· 2 Years of medical office or customer service experience preferred.
· Knowledge of EMR system (we currently use EPIC), HIPAA, and OSHA requirements is a plus.
· Exceptional computer, interpersonal, communication, hospitality, and customer service skills.
· Ability to multi-task and prioritize, remain calm under pressure, and work with little supervision.
· Position hours will vary. Evening and Saturday shifts may be required.
Pay information: $18-$22/hour, based on experience
Care Coordinator, START
Patient service representative job in Aurora, CO
**U** **niversity of Colorado Anschutz Medical Campus** **Department: Psychiatry** **Job Title:** #:** **- Requisition #: 37943** Key Responsibilities: + Conduct outreach and education about TASK services to community partners including county Department of Human Services (DHS) offices
+ Communicate with referring providers/individuals to gather important information about the child's history and reason for referral.
+ Work directly with team member who does intake and the insurance specialist to manage admissions and discharges.
+ Follow up with patients to ensure that important documentation is obtained and accessible to providers, prior to patient appointments.
+ Ensure caregivers, families, and care team providers are oriented to the assessment process and have necessary information to attend appointmen
+ Outreach community providers and maintain relationships with referrals.
+ Communicate with team about upcoming intakes, new admissions, discharges, schedule patients for initial sessions, OP groups upon IOP post-discharge.
**Work Location:**
Hybrid
**Why Join Us:**
**Why work for the University?**
+ Medical: Multiple plan options
+ Dental: Multiple plan options
+ Additional Insurance: Disability, Life, Vision
+ Retirement 401(a) Plan: Employer contributes 10% of your gross pay
+ Paid Time Off: Accruals over the year
+ Vacation Days: 22/year (maximum accrual 352 hours)
+ Sick Days: 15/year (unlimited maximum accrual)
+ Holiday Days: 10/year
+ Tuition Benefit: Employees have access to this benefit on all CU campuses
+ ECO Pass: Reduced rate RTD Bus and light rail service
**Qualifications:**
**Minimum Qualifications:**
+ High school diploma or General Education Diploma (GED).
+ One (1) year of experience working in healthcare.
+ Additional appropriate education will substitute for the required experience on a year-for-year basis.
**Preferred Qualifications**
+ Experience in mental health care or academic medicine.
+ Experience and/or understanding of mental health services.
+ Patient care experience.
+ Experience with healthcare EMR (EPIC).
**Knowledge, Skills, and Abilities:**
+ Ability to communicate effectively, both in writing and orally.
+ Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
+ Outstanding customer service skills.
+ Demonstrated commitment and leadership ability to advance diversity and inclusion.
+ Flexibility. Job duties may change, patient population changes, and policies can change in academic medicine. This candidate should be able to accept changes and practice flexibility on a day-to-day basis.
+ Self-directed and able to work independently. This position requires the ability to manage time and complete tasks, documentation, and patient encounters during work hours.
**How to Apply:**
**Screening of Applications Begins:**
**Anticipated Pay Range:**
**$43,812 -**
**Equal Employment Opportunity Statement:**
**ADA Statement:**
**Background Check Statement:**
**Vaccination Statement:**
**Job Category**
**Primary Location**
**Schedule**
**Posting Date**
**Unposting Date**
**To apply, visit ******************************************************************** (******************************
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Posted by the FREE value-added recruitment advertising agency (*****************************
Care Coordinator, START - 37943 University Staff
The Department of Psychiatry at the University of Colorado Anschutz Medical Campus is seeking a Full-time Care Coordinator to support programs within the START (Stress, Trauma and Adversity Research and Treatment ). Within START, we have 3 programs that will be supported by this role. They include routine OP services, a newly established IOP program and TASK (Trauma-Sensitive Assessment Services for Kids). TASK partners with Kempe Center at Children's Hospital and provides interdisciplinary assessments to for children ages 3-12 involved (or at risk of involvement) with child welfare, who have experienced trauma and exhibit complex presentations and behaviors.The Care Coordinator will report to and serve under the supervision of the START Medical Director at the Department of Psychiatry. The Care Coordinator will function as liaison between START and referral sources for START OP, START IOP and TASK services. This position is responsible for managing various aspects of patient and administrative duties of the clinic. The Care Coordinator will create a positive impression for each patient, family member, visitor, staff while performing tasks of care coordination, case management, and scheduling. Other duties may be assigned.
- this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings.
The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.We have AMAZING benefits and offerexceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:There are many additional perks & programs with the CU Advantage (******************************************************* URL=************************** .
Applicants must meet minimum qualifications at the time of hire.
For full consideration, please submit the following document(s):1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position2. Curriculum vitae / Resume3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: Samantha Martin, ******************************** (******************************************************* URL=********************************)
Immediately and continues until position is filled. For best consideration, apply by December, 1, 2025.
The starting salary range (or hiring range) for this position has been established as .The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.Total Compensation Calculator (******************************************************* URL=******************************
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at ******************************** (******************************************************* URL=********************************)
The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.
CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases (******************************************************* URL=*********************************************************************************** . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program (******************************************************* URL=************************************************************************************* . Application Materials Required: Cover Letter, Resume/CV, List of References : Health Care : Hybrid Department: U0001 -- Anschutz Med Campus or Denver - 21323 - SOM-PSYCH-OTHR CLIN SVS-GEN OP : Full-time : Oct 8, 2025 : Ongoing Posting Contact Name: Samantha Martin Posting Contact Email: ******************************** (******************************************************* URL=********************************) Position Number: 00840949jeid-78ff7b246b37c247b2cc2597ce992fee
The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.
Easy ApplyBilling & Patient Services Coordinator - Psychiatric Medical Team
Patient service representative job in Lakewood, CO
Behavioral Health Connections
Paragon Behavioral Health Connections is a comprehensive behavioral health organization on a mission to positively impact individuals and families through compassionate, and client-centered care. Our mission is to deliver personalized care that uplifts our clients and builds supportive connections in communities. Through community based or
in-home services, and digital solutions as needed, we meet clients where they are-both physically and emotionally-to provide the right support at the right time. Serving communities across Colorado, we deliver equitable and creative “one-stop” behavioral health services-providing in-home mental health and substance use treatment, crisis stabilization, early childhood support, intensive outpatient programs, assertive community treatment, medication management, wrap around support and more. We believe care should meet people where they are, both physically and emotionally. Our approach is rooted in understanding, respect, innovation, and community collaboration.
Our vision is to empower individuals and families with complex needs, helping them overcome challenges, build essential skills, and access the resources necessary to achieve long-term well-being. We offer a wide range of services, including step-down care from inpatient hospitalization for youth and adults, comprehensive support for children and families, and specialized treatment for adults facing depression, trauma, substance use, and other mental health needs.
Our programming includes intensive care management supports for families and adults, Crisis Stabilization programming, Assertive Community Treatment (ACT) for individuals diagnosed with serious mental illness, Child First for young children and caregivers, integrated co-occurring Intensive Outpatient treatment, individual and family therapy, medication management (including MAT), peer support, supported employment/housing, and holistic recovery services for mental health and substance use disorders.
Why Work With Paragon
Statewide Reach - Deliver care where it's needed most. We're not region-limited-serve communities across Colorado, including rural and frontier areas with limited access to care.
Flexibility & Work-Life Balance - Own your schedule. Partner with families to set visit times that work for them (and you), so you can enjoy Colorado's trails, slopes, and sunshine during off-peak hours.
Clinical Leadership & Support - Clinicians lead here. Our executive team includes licensed providers who shape business decisions with a care-first lens. We provide licensure supervision and regular consultation to support your growth as a clinician.
Comprehensive, Company-Paid Benefits - We cover health, dental, vision, short- and long-term disability, and life insurance-company-paid-so there are no premium deductions from your paycheck. Keep your full salary and your peace of mind.
Career Growth Opportunities - Grow with us. Explore new modalities and specializations and advance into leadership as we expand statewide.
Position Summary
The Billing & Patient Services Coordinator supports ParagonBHC's psychiatric medical team by managing patient communication, medical scheduling, insurance verification, and billing coordination. This position plays a key role in ensuring that psychiatric services-including medication management, psychiatric evaluations, and follow-up visits-are processed efficiently and in full compliance with regulatory and confidentiality standards.
The ideal candidate will demonstrate strong attention to detail, professionalism in patient interactions, and the ability to navigate complex insurance and billing processes in a behavioral health setting.
Key Responsibilities
1. Front Office & Communication Management
Manage mail, phones, faxes, and the contact email inbox, ensuring prompt and professional communication with patients, providers, pharmacies, and insurance representatives.
Greet and assist patients for psychiatric appointments, ensuring a compassionate and efficient front-desk experience.
Schedule and confirm appointments for psychiatric prescribers, coordinate follow-ups, and handle cancellations or reschedules.
Respond to patient inquiries related to medication management, appointment logistics, and insurance coverage.
Maintain strict confidentiality in all communications and patient interactions in accordance with HIPAA and mental health privacy regulations.
2. Billing & Financial Coordination
Gather invoicing data for psychiatric services and prepare reports for review by the billing and finance teams.
Complete weekly billing tasks and assist with reconciliation to ensure accuracy in psychiatric service charges and claims submissions.
Perform daily insurance verification for all scheduled medical and psychiatric clients, ensuring active coverage and authorization when required.
Conduct monthly “Do Not Bill” follow-ups to resolve issues and prevent billing errors.
Collect and process co-pays, sliding fee payments, and other patient balances related to psychiatric appointments or medication management.
Coordinate Medicaid Fraud Screening and ensure provider credentialing compliance for prescribers and medical staff.
3. Patient & Record Management
Support patients with billing, payment, or insurance questions related to psychiatric and medication services.
Manage patient record requests and ensure all disclosures meet HIPAA and behavioral health confidentiality standards.
Maintain accurate and organized medical and billing files, including psychiatric documentation, prescriptions, and insurance authorizations.
Complete and submit Prior Authorization Requests for psychiatric medications and services as directed by the medical team.
Collaborate closely with prescribers, nurses, and administrative staff to ensure coordinated and efficient patient care.
4. Systems, Data, & Reporting
Maintain accurate data in EHR and billing systems to support compliance, audits, and reporting.
Enter and update insurance, demographic, and billing information promptly and accurately.
Identify areas for process improvement related to billing, scheduling, and documentation flow within the psychiatric medical team.
Support preparation of reports related to productivity, authorizations, and financial trends.
Qualifications
Education: High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Healthcare Administration, or related field preferred.
Experience:
Minimum 2 years of experience in a medical or behavioral health office setting, preferably in psychiatry or mental health.
Knowledge of Medicaid and commercial insurance billing, psychiatric medication prior authorization processes, and provider credentialing requirements.
Familiarity with EHR systems, PARS, or similar patient billing software.
Strong organizational, communication, and multitasking skills.
Commitment to confidentiality, accuracy, and customer service excellence.
Experience working in behavioral health or community health settings.
Knowledge of HIPAA regulations and medical record management.
Commitment to supporting patients and providers in a trauma-informed and patient-centered manner
Proficiency in Google Workspace or Microsoft Office Suite.
Ability to handle a high volume of communication while maintaining professionalism.
Language Skills: Bilingual (Spanish) preferred, depending on location.
Job Details
Type: Full-Time
Location: Lakewood, Colorado (Hybrid)
Department: Administration
Schedule: Monday - Friday standard business hours.
3 days/week in either the Centennial or Lakewood Office
Salary:
$57,000-$65,000
Benefits
Paid health, dental, vision, life, short- and long-term disability insurance.
Flexible work hours
Discretionary Time Off (DTO)
401(k)retirement plan
Employee Assistance Program (EAP)
Professional development support
Referral bonuses
Diversity & Inclusion
Paragon Behavioral Health Connections is committed to creating a diverse, inclusive, and equitable workplace. We strongly encourage applications from candidates of all backgrounds, identities, and lived experiences.
Patient Access Representative
Patient service representative job in Lakewood, CO
**Job Summary and Responsibilities** As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.
You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:
+ Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
+ Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
+ Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
+ Serve as a mentor to new associates and assist in new employee orientation.
**Job Requirements**
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
+ Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
+ Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
+ High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
**Where You'll Work**
At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.
**Pay Range**
$18.00 - $25.95 /hour
We are an equal opportunity employer.
Patient Care Coordinator - DTC
Patient service representative job in Greenwood Village, CO
OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at OnPoint Family Medicine: DTC! Come join a great group of medical professionals as our network continues to grow!
OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible.
Our "Circle of Care" has one primary goal - to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands.
About the Role:
The Patient Care Coordinator plays a vital role in ensuring a seamless and positive experience for patients within a healthcare setting. This position is responsible for managing patient registration, scheduling appointments, and coordinating communication between patients and healthcare providers. The coordinator acts as the first point of contact, providing exceptional customer service while handling sensitive patient information with confidentiality and professionalism. By efficiently managing patient billing and insurance verification, the role supports the financial and operational aspects of the healthcare facility. Ultimately, the Patient Care Coordinator contributes to the overall quality of care by facilitating smooth administrative processes and fostering effective patient-provider relationships. This position typically reports to the Front Office Supervisor but will also take directions from the Practice Manager.
Responsibilities:
Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information.
Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.
Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette.
Verify medical insurance coverage and assist patients with billing questions and payment processing.
Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards.
Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified.
Skills:
The Patient Care Coordinator utilizes healthcare registration skills daily to accurately input and verify patient information, ensuring smooth check-in processes. Proficient computer knowledge is essential for managing electronic health records, scheduling software, and billing systems efficiently. Front desk and telephone etiquette skills are critical for creating a welcoming environment and handling patient communications professionally. Understanding medical insurance and patient billing allows the coordinator to assist patients with financial inquiries and insurance verification effectively. These combined skills enable the coordinator to support both administrative operations and patient satisfaction consistently.
Minimum Qualifications:
High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.
Proficiency in using computer systems and electronic health record (EHR) software.
Strong communication skills, both verbal and written, with excellent telephone etiquette.
Preferred Qualifications:
Experience working in a primary care or outpatient clinic setting.
Familiarity with healthcare compliance standards such as HIPAA.
Certification in medical office administration or patient coordination.
Ability to handle multiple tasks efficiently in a fast-paced environment.
Knowledge of medical insurance processes, patient billing, and appointment scheduling.
Proven experience in healthcare registration or front desk operations within a medical or clinical environment.
Supervisor Responsibilities: This position has no supervisory responsibilities
Job Elements and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear.
Occasionally required to walk; sit, stoop, kneel, crouch, or crawl.
Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
BENEFITS OFFERED
• Health insurance plan options for you and your dependents
• Dental, and Vision, for you and your qualified dependents
• Company Paid life insurance
• Voluntary options for short-term disability, and long-term disability coverage
• AFLAC Plans
• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
• PTO accrued
Salary: $20 - $24 / hour
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
OnPoint Medical Group is an EEO Employer.
This position will be posted for a minimum of 5 days and may be extended.
Auto-ApplyRocky Mountain Senior Care | Fort Collins/Loveland | APP Opportunity
Patient service representative job in Golden, CO
Rocky Mountain Senior Care is the largest post acute care practice in Colorado with 100+ physicians, nurse practitioners, and physician assistants covering 700+ Assisted Living facilities independent living facilities, skilled nursing homes, memory care facilities and group homes stretching from Colorado Springs to Fort Collins with Denver in the middle.
The practice philosophy is structured so you determine your work/lifestyle balance. With the 700+ facilities you are challenged by the wide spectrum of pathology that will test all of your clinical skills.
We are looking for an outpatient Internal or Family medicine experienced Nurse Practitioner or Physician Assistant to join our Fort Collins/Loveland market.
Qualified Candidates:
Geriatric or Senior Care Experienced.
Salary Range:
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Auto-ApplyMedical Receptionist/Patient Care Coordinator
Patient service representative job in Aurora, CO
NEW AFC URGENT CARE CLINIC COMING TO AURORA, CO, FALL 2023!!! We are excited to be opening a new AFC Urgent Care clinic in Aurora, CO! All training for this location will be done at two of our locations, in Castle Rock and SE Aurora (E-470 & S Gartrell Rd.), in the weeks leading up to the opening. We are seeking motivated self-starters to join our team. Bilingual (Spanish) skills are highly preferred to best serve the community; translation services will also be available in the clinic. If you are interested in being a part of the healthcare community in a new urgent care clinic, we encourage you to apply!
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $17.00 - $23.00 per year
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyPatient Access Representative
Patient service representative job in Lakewood, CO
Job Summary and Responsibilities As 'the champion of first impressions' our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.
You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:
* Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
* Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
* Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
* Serve as a mentor to new associates and assist in new employee orientation.
Job Requirements
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
* Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
* Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
* High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
Where You'll Work
Located in Lakewood, Colorado, St. Anthony Hospital is a Level I Trauma Center where we provide a full range of medical specialties and health care services to Denver and the surrounding region through our state-of-the-art medical campus and home base for Flight For Life Colorado. With four trauma rooms including the T-10 room, a dedicated field-to-surgery suite ready 24/7 for trauma surgeons and specially trained teams, our staff can provide life-saving care to the most severely ill and injured patients. In 2023, we received our exciting Magnet designation! We are so proud of our staff for this achievement, which is awarded to only 10 percent of hospitals around the world. Numerous other awards, certifications, and accreditations have been granted to us from the American Heart Association; Chest Pain Center (CPC); American College of Cardiology; The Joint Commission's National Quality Approval; the Emergency Nurses Association Lantern Award; NAPBC Accreditation; American College of Radiology and many others. At St. Anthony Hospital. We combine a heritage of expert care with the latest in technology and innovation. If you're looking to be part of a fast-paced environment where you can practice to the top of your profession in trauma, cardiology, stroke, neurosciences, breast imaging, cancer/oncology care, surgery and more, we invite you to apply.
Cust Care Rep I
Patient service representative job in Denver, CO
Kelly Services is looking to hire several Site Logistics Operators/Material Handlers in Knoxville, TN for an industry leading chemical company. For this opportunity, you could be placed as a Chemical Finished Product Operator or a Polymers Packaging/Warehousing/Shipping Operator on a long-term, indefinite assignment. You will be working with chemicals and should be comfortable doing such - either with previous experience or the willingness to learn.
JOB TITLE: Cust Care Rep I
pay rate ($16.25/hr)
Job Description: Responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery. Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information. Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting. Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims.
Seeks, understands and responds to the needs and expectations of internal and external customers. Required to meet department goals. Requires a HS diploma or equivalent; up to 1 year of previous experience in an automated customer service environment; or any combination of education and experience, which would provide an equivalent background.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Patient Access Acute Representative
Patient service representative job in Brighton, CO
A Patient Access Registration Specialist I is responsible for providing excellent customer service and facilitating the registration and scheduling process for patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and eligibility, collects co-pays and balances, and follows up on pending issues. The caregiver also adheres to Intermountain Health's policies and procedures, as well as federal and state regulations regarding patient privacy and confidentiality.
**Shifts are** **Tuesday - Saturday 0530-1400**
**Essential Functions**
+ Greet and assist patients and visitors in a courteous and professional manner.
+ Obtain and verify patient demographic, financial, and insurance information.
+ Register and schedule patients for appointments, tests, and procedures.
+ Collect and process co-pays, deductibles, and balances due at the time of service.
+ Provide patients with information on financial assistance, payment plans, and charity care.
+ Explain and obtain signatures on consent forms, policies, and disclosures.
+ Provide patients with directions, maps, and parking information.
+ Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
+ Document and update patient records in the electronic health system.
+ Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.
**Skills**
+ Interpersonal Skills
+ Customer Service
+ Insurance Verification
+ Computer Literacy
+ Payment Processing
+ Medical Billing
+ Problem Solving
**Qualifications**
+ High School diploma or equivalent is preferred.
+ Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.
+ Experience with Epic preferred.
+ Customer service experience, preferably in a healthcare setting, is required.
+ Demonstrated ability to work in a fast-paced environment.
. **Physical Requirements**
+ Ongoing need for caregiver to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers that require caregiver to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles
**Physical Requirements:**
.
**Location:**
Platte Valley Hospital
**Work City:**
Brighton
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.15 - $27.45
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Patient Access Representative
Patient service representative job in Lakewood, CO
**Job Summary and Responsibilities** As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.
You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:
+ Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
+ Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
+ Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
+ Serve as a mentor to new associates and assist in new employee orientation.
**Job Requirements**
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
+ Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
+ Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
+ High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
**Where You'll Work**
Located in Lakewood, Colorado, St. Anthony Hospital is a Level I Trauma Center where we provide a full range of medical specialties and health care services to Denver and the surrounding region through our state-of-the-art medical campus and home base for Flight For Life Colorado. With four trauma rooms including the T-10 room, a dedicated field-to-surgery suite ready 24/7 for trauma surgeons and specially trained teams, our staff can provide life-saving care to the most severely ill and injured patients. In 2023, we received our exciting Magnet designation! We are so proud of our staff for this achievement, which is awarded to only 10 percent of hospitals around the world. Numerous other awards, certifications, and accreditations have been granted to us from the American Heart Association; Chest Pain Center (CPC); American College of Cardiology; The Joint Commission's National Quality Approval; the Emergency Nurses Association Lantern Award; NAPBC Accreditation; American College of Radiology and many others. At St. Anthony Hospital. We combine a heritage of expert care with the latest in technology and innovation. If you're looking to be part of a fast-paced environment where you can practice to the top of your profession in trauma, cardiology, stroke, neurosciences, breast imaging, cancer/oncology care, surgery and more, we invite you to apply.
**Pay Range**
$18.00 - $25.95 /hour
We are an equal opportunity employer.
Medical Receptionist/Patient Care Coordinator
Patient service representative job in Aurora, CO
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $17.00 - $20.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyPatient Access Representative
Patient service representative job in Lakewood, CO
Job Summary and Responsibilities As 'the champion of first impressions' our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.
You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:
* Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
* Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
* Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
* Serve as a mentor to new associates and assist in new employee orientation.
Job Requirements
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
* Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
* Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
* High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
Where You'll Work
At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.
Patient Care Coordinator - Lone Tree Family Practice
Patient service representative job in Lone Tree, CO
OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at Lone Tree Family Practice! Come join a great group of medical professionals as our network continues to grow!
OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible.
Our "Circle of Care" has one primary goal - to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands.
About the Role:
The Patient Care Coordinator plays a vital role in ensuring a seamless and positive experience for patients within a healthcare setting. This position is responsible for managing patient registration, scheduling appointments, and coordinating communication between patients and healthcare providers. The coordinator acts as the first point of contact, providing exceptional customer service while handling sensitive patient information with confidentiality and professionalism. By efficiently managing patient billing and insurance verification, the role supports the financial and operational aspects of the healthcare facility. Ultimately, the Patient Care Coordinator contributes to the overall quality of care by facilitating smooth administrative processes and fostering effective patient-provider relationships. This position typically reports to the Front Office Supervisor but will also take directions from the Practice Manager.
Responsibilities:
Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information.
Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.
Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette.
Verify medical insurance coverage and assist patients with billing questions and payment processing.
Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards.
Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified.
Skills:
The Patient Care Coordinator utilizes healthcare registration skills daily to accurately input and verify patient information, ensuring smooth check-in processes. Proficient computer knowledge is essential for managing electronic health records, scheduling software, and billing systems efficiently. Front desk and telephone etiquette skills are critical for creating a welcoming environment and handling patient communications professionally. Understanding medical insurance and patient billing allows the coordinator to assist patients with financial inquiries and insurance verification effectively. These combined skills enable the coordinator to support both administrative operations and patient satisfaction consistently.
Minimum Qualifications:
High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.
Proficiency in using computer systems and electronic health record (EHR) software.
Strong communication skills, both verbal and written, with excellent telephone etiquette.
Preferred Qualifications:
Experience working in a primary care or outpatient clinic setting.
Familiarity with healthcare compliance standards such as HIPAA.
Certification in medical office administration or patient coordination.
Ability to handle multiple tasks efficiently in a fast-paced environment.
Knowledge of medical insurance processes, patient billing, and appointment scheduling.
Proven experience in healthcare registration or front desk operations within a medical or clinical environment.
Supervisor Responsibilities: This position has no supervisory responsibilities
Job Elements and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear.
Occasionally required to walk; sit, stoop, kneel, crouch, or crawl.
Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
BENEFITS OFFERED
• Health insurance plan options for you and your dependents
• Dental, and Vision, for you and your qualified dependents
• Company Paid life insurance
• Voluntary options for short-term disability, and long-term disability coverage
• AFLAC Plans
• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
• PTO accrued
Salary: $20 - $24 / hour
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
OnPoint Medical Group is an EEO Employer.
This position will be posted for a minimum of 5 days and may be extended.
Auto-ApplyPatient Access Representative
Patient service representative job in Arvada, CO
**Job Summary and Responsibilities** As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.
You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:
+ Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
+ Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
+ Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
+ Serve as a mentor to new associates and assist in new employee orientation.
**Job Requirements**
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
+ Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
+ Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
+ High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
**Where You'll Work**
Be part of one of our stand-alone sites offering both urgent AND emergency care under one roof. CommonSpirit Health Mountain Region Urgent and Emergency Care. Located in great places to live, work and play like Arvada, Lakewood, Frederick, and Golden. Every center is equipped with lab, CT Scan and X-ray capabilities on-site to provide the right level of treatment at an appropriate cost. Patients needing emergency services are attended to in a calm environment with individual exam rooms. And unlike most urgent care centers, every patient is seen by a physician. If you're looking for a fresh opportunity outside of the typical hospital setting where you'll enjoy a fast-paced, expanded scope of practice, diverse patient population and a collaborative team, we look forward to your application!
**Pay Range**
$18.00 - $25.95 /hour
We are an equal opportunity employer.
Patient Care Coordinator - Lone Tree Family Practice
Patient service representative job in Lone Tree, CO
OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at Lone Tree Family Practice! Come join a great group of medical professionals as our network continues to grow!
OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible.
Our "Circle of Care" has one primary goal - to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands.
Summary:
The Patient Care Coordinator works in the front office of OnPoint Medical Group's medical clinics. This position is responsible to greet patients, answer phone calls timely, activate patient files, and move patients through a pre-determined protocol to ensure a smooth visit with the clinic providers. This position is required to provide excellent customer service to new and existing patients as this position is often the first interaction that a patient has with OnPoint Medical Group.
Essential Duties and Responsibilities:
The following statements are illustrative of the essential duties of the job and do not include other nonessential or peripheral duties that may be required. We retain the right to modify or change the essential and additional functions of the job at any time.
Responsible for greeting incoming patients in person or over the phone in a friendly and professional manner.
Completes pre visit planning including but not limited to, contacting patient for updated insurance, completing insurance verification and updating patient record.
Responsible to registering new patients and verifying patient information is correct for existing patients.
Collecting co-pays and payments when needed.
Responsible to answer inbound calls to schedule patients as well as act as liaison to clinical staff for patient questions.
Completes administrative duties that ensure the patient's visit is smooth, billing can be processed in a timely manner, and the front office remains clutter-free and organized.
Responsible for completing outbound calls to patients to schedule appointments.
Performs duties to achieve or exceed established service standards.
Maintains confidentiality and follows HIPAA guidelines.
Punctual and regular attendance is an essential responsibility at OMG.
Follow instructions and respond to management direction.
Ability to work in a group but complete assigned tasks individually.
Success Factors:
Ability to complete individual assigned tasks as well as complete the tasks for the success of the clinic.
Works well with people and can display empathy appropriately.
Ability to actively listen and respond appropriately.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Education/Experience:
High School Diploma or High School Equivalency
Strong computer skills required
Preferred Education/Experience
Some college - medical, business, and accounting focus
Customer Service Experience
Current CPR card
1-2 years of experience in a business office or clinical environment
Bilingual
EMR experience preferred-Athenahealth practice management system
Supervisor Responsibilities: This position has no supervisory responsibilities
Job Elements and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.
Occasionally required to walk; sit, stoop, kneel, crouch, or crawl.
Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
BENEFITS OFFERED
• Health insurance plan options for you and your dependents
• Dental, and Vision, for you and your qualified dependents
• Company Paid life insurance
• Voluntary options for short-term disability, and long-term disability coverage
• AFLAC Plans
• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
• PTO accrued
Salary: $20 - $24 / hour
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
OnPoint Medical Group is an EEO Employer.
This position will be posted for a minimum of 5 days and may be extended.
Auto-ApplyMedical Receptionist/Patient Care Coordinator
Patient service representative job in Castle Rock, CO
Job DescriptionBenefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.