Patient service representative jobs in White Plains, NY - 910 jobs

Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY Employment Type: Contract Pay rate: English Speaker - $17.50 French Speaker - $20 Responsibilities: Answer incoming calls and process customer orders. Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly. Resolve customer complaints while maintaining composure and professionalism. Document customer interactions accurately and track call types. Follow up with customers regarding order status, shipping, and stock availability. Maintain support service levels consistent with Luxottica's standards. Perform all other duties as assigned. Requirements: High school diploma or equivalent. Minimum 1 year of experience in customer service, hospitality, or call center environments. Excellent telephone etiquette and communication skills (verbal and written). Strong PC skills including Microsoft Office (Word, Excel) and internet navigation. Ability to prioritize tasks, manage time efficiently, and work well in a team environment. Demonstrated listening and comprehension skills. Nice to have: Higher education degree. Experience using SAP. Knowledge of optical products and industry terminology. Bilingual in French. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Title-Patient Registrar Shift 8 to 4 pm Monday to Friday Pay- $19 /hr to $23/hr 6 months of Contract with possible extensions Duties & Responsibilities / Requirements High School Diploma or GED (required); some college coursework (preferred) Minimum 1 year of clerical experience (required); 5 years preferred EMR experience with the ability to multitask Bilingual Spanish speaking (preferred) Data entry speed of 4,500 keystrokes per hour (required) Knowledge of health insurance benefits and requirements (preferred) Familiarity with ICD-9 and CPT-4 coding (preferred) COVID vaccination copy required Strong customer service, communication, telephone, computer, and keyboard skills (required) Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. If Interested, you can reach me on my number ************** or email me at *******************************

Type: Temp to Permanent (Full-Time) Shift: Days Hours: 8:30 AM - 4:30 PM or 9am-5pm The Medical Affairs Credentialing Specialist processes credentialing and re-credentialing applications of physician and allied health practitioners. The Specialist reviews applications, conducts primary source verifications, prepares appointment letters, and maintains Midas database. The Credentialing Specialist contacts internal and external medical office staff, licensing agencies, and insurance carriers to complete credentialing applications. The Credentialing Specialist should have a good working knowledge of commonly used concepts, practices, and procedures relative to NCQA and Joint Commission standards. Responsibilities: Process initial and recredentialing applications for physicians and allied health professional. On a monthly basis, track expiring licensure and send reminder notices to practitioners. Collect and verify background information for practitioners using primary and secondary sources by querying various websites. Enter and maintain practitioner information in Credentialing database, as appropriate Maintain confidential credentials files and electronic medical staff databases. Assist with preparation of agenda for Credentialing Committee meetings and distribution of minutes to Committee members. Provide support during Managed Care, Joint Commission and DOH audits Additional tasks, as applicable Requirements: 3-5 years' experience in Medical staff Services and/or Credentialing CPCS Certification preferred High School diploma or Equivalency required B.S. Preferred Excellent written and verbal communication skills Excellent technical skills Excellent interpersonal skills

Experienced Medical Receptionist - Front Desk, Mineola, Long Island. For Premier Private Ophthalmology Office in Mineola, Long Island (11501), adjacent to Long Island Railroad, Mineola Station and NYU Winthrop University Hospital with affiliated practice in the NYC, East Village (close to Stuyvesant Town / Union Square/ less than 1 block to L train), Both offices are beautiful, newly renovated with a positive vibe and teaching environment. This is a great opportunity to join a well-established, growing ophthalmology practice. Experience with insurance eligibility, understanding of billing and credentialing a must. Ophthalmology and Eye Care experience preferred. Competitive starting salary and benefits package come with this part-time (possible future full-time) opportunity. If you are interested, please forward your resume to: ************************ and ***************************. Applicant must be friendly, energetic, highly organized, and dependable with excellent customer service, computer and administrative skills. The ability to effectively and professionally communicate with patients, co-workers, managers and physicians is critical. Candidates must be able to maintain a professional image in appearance as well as over the phone. Providing courteous and friendly service to all patients while contributing to building a positive work environment is key! ***Ideal candidate is someone who can work (2-4 days/wk) in both offices (Long Island and NYC). Days and times needed include Mon., Tues., Wed., and Fridays with Fridays a priority. Typical shift would be 8:00/9:00AM to 4:00/6:00PM Job Responsibilities include: • Greet patients, patient registration, telephone coverage and appointment scheduling *Multi-task • Ensure patient information is accurate including billing information • Check patient eligibility and be familiar with in NY insurance carriers including commercial, governmental, Medicare, Medicaid, HMO, etc. • Answer insurance and collection calls from patients, call insurance companies to verify coverage or receipt of claims, call insurance companies to pre-certify procedures • Inform patients of medical office procedures and policies • Maintain and manage patient records • Move patients through appointments as scheduled • Collect co-pays and payments • Obtain external medical reports as required by medical professionals • Complete other clerical duties as assigned • Ensure reception area is well maintained, neat, clean, and well stocked. • Safeguard patient privacy and confidentiality • Experience in the medical field and understanding of terminology is desirable. • Ability to work well in a team environment a must. • Being able to triage priorities, delegate tasks if needed, and handle conflict in a reasonable fashion. • Proficiency with reading, writing, and communicating in English. • Proficiency Problem-solving skills to research and resolve discrepancies. • Knowledge of medical terminology likely to be encountered in medical claim • Special projects when needed. • Great hospitality skills with patients is paramount

About Us For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients. Commercial Lines Customer Service Representative Responsibilities: Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more. Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy. Task Management: Track, follow up and close out service tasks. Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance. Customer Servicing: Assist the Account Managers with incoming calls when needed. Qualifications: Valid New Jersey Property and Casualty License required Minimum of 2 years of commercial lines insurance experience Knowledge of insurance products Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered Effective verbal and written communication skills Excellent organizational skills Strong multitasking skills, attention to detail, and follow-through discipline Hours: Monday-Friday, 9:00am-5:00pm Office Location: 492 Franklin Avenue, Nutley, NJ 07110 Benefits: Competitive Salary Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

The Biller is responsible to bill all insurance companies, workers compensation carriers, as well as HMO/PPO carriers. Audits patient accounts to ensure procedures and charges are coded accurate and corrects billing errors. Able to identify stop loss claims, implants and missing codes. Maintains proficiency in Medical Terminology. The Biller is responsible for the follow-up performed on insurance balances as needed to ensure payment without delay is received from the insurance companies. Communicates clearly and efficiently by phone and in person with our clients and staff members. Maintains productivity standards and reports. Obtains updated demographic information and all necessary information needed to comply with insurance billing requirements. Operates computer to input follow up notes and retrieve collection and patient information. Is able to write effective appeals to insurance companies. Education and Work Experience 1. Knowledge of multiple insurance billing requirements and 1-2 years of billing experience 2. Knowledge of CPT, HCPCS, and Revenue Code structures 3. Effective written and verbal communication skills 4. Ability to multi-task, prioritize needs to meet required timelines 5. Analytical and problem-solving skills 6. High School Graduate or GED Equivalent Required

FlexStaff is seeking a temporary Credentialing Specialist, part time (2 days/week) requiring travel between 2 locations during the week (Garden City & Syosset). Healthcare credentialing experience required. Pay Rate: $25/hr Job Description Assures the credentialing of healthcare providers is conducted in accordance with organizational policies, operational procedures, and applicable governmental and regulatory agency regulations and standards. Performs activities associated with verification, tracking inquiries, and follow-up on problems which may delay completion of the file. Responsibilities • Obtains source verification of credentials in accordance with prevailing policies and procedures. • Tracks responses and follows-up on items not received within established cycle periods. • Reviews completed files with management in accordance with established schedules. • Maintains credential records. • Produces management reports regarding operations performance and/or provider credentialing status for internal management and external providers using the health system's verification services. •Adheres to operating policies and procedures including delivery of completed work and use of resources. •Initiates correspondence to providers, users, health plans and others as necessary to obtain requisite credentialing information. • Informs management regarding the status of departmental operations and provider credentialing issues of concern. • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Qualifications • High School Diploma or equivalent required. • 1-3 years of relevant experience, required.

We are seeking a motivated and knowledgeable Commercial Insurance Specialist to join our business insurance team. This role is responsible for advising commercial clients on insurance products, quoting and binding policies, servicing accounts, and ensuring customer satisfaction. The ideal candidate has a strong understanding of P&C insurance products and thrives in a fast-paced, client-focused environment. Key Responsibilities: Develop and maintain relationships with commercial clients, ensuring their property and casualty insurance questions are answered. Provide quotes, online policy insurance policies, and process endorsements, renewals, and cancellations. Respond to client inquiries and follow up to ensure excellent customer service and retention. Stay current on products, underwriting guidelines, and regulatory requirements. Maintain accurate records in the CRM and agency management systems. Requirements: 2+ years of experience in commercial property and casualty insurance preferred. Active P&C insurance license is a bonus Strong phone skills Familiarity with small and mid-size business insurance products and rating tools. Strong communication and customer service skills. Ability to multitask, manage priorities, and meet deadlines. Ability to commute daily to our Woodcliff Lake, NJ office is required. This is an in-office position, Monday through Friday, from 8:30 AM to 5:30 PM. Business attire and a clean-shaven appearance are required each day. Preferred Qualifications: Experience working in an independent agency or with a direct writer. Bilingual abilities are a plus. Bachelor's degree or equivalent professional experience.

London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

Benefits: Company parties Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Job description Join our fast growing team of dedicated, happy, positive people making a difference in patient's lives! SEEKING EXPERIENCED PATIENT CARE COORDINATOR MUST speak fluent English and Spanish. Duties Prepare provider's clinic schedule to ensure all necessary documents are on file and we are well prepared for the day. Provide education and support to patients and their families regarding the provider's treatment recommendations. Ensure compliance with healthcare regulations and standards while maintaining patient confidentiality. Facilitate referrals to appropriate services such as physical therapy, pain management, or diagnostic imaging. Document all interactions and updates in the patient's medical records accurately. Skills Strong knowledge of clinic operations and medical practices. Solid understanding of human anatomy to effectively assess patient needs. Excellent communication skills for interacting with patients, families, and healthcare teams. Ability to manage multiple cases simultaneously while maintaining attention to detail. Knowledge of orthopedic practices is a plus. Speak fluent Spanish and English This role requires a compassionate individual who is dedicated to patient care and satisfaction. Job Type: Full-time Pay: $23.00 - $26.00 per hour Medical Specialty: Orthopedics Surgery Schedule: 8 hour shift Day shift Monday to Friday Ability to Commute: Clifton, NJ 07011 (Required) Ability to Relocate: Clifton, NJ 07011: Relocate before starting work (Required) Work Location: In person

Create the future of e-health together with us by becoming a Patient Services Account Coordinator - Onsite At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: Customer and Patient Support (Bilingual - English/Spanish) Directly engage with patients and customers in English and Spanish, providing outstanding service and support both in person and by phone. Clearly and courteously communicate to address and resolve patient and customer requests, including handling complex or stressful situations with empathy and professionalism. Promote a positive and collaborative work environment by maintaining a proactive, solutions-oriented attitude and collaborating effectively with team members and leadership. Efficiently manage multiple tasks and projects while adapting to the demands of a fast-paced, high-volume healthcare setting. Actively pursue opportunities to acquire new skills and improve processes to enhance the quality of patient service and support. Your Qualification: Must be fluent in both English and Spanish, with strong verbal and written communication skills in both languages. Minimum of one year's experience in healthcare settings and working with Practice Management systems. Must be available between the hours of 7AM - 5PM EST. Experience in customer-facing communication skills, with the ability to provide courteous and professional service to patients and clients in a fast-paced environment. Proven capacity to manage multiple tasks and prioritize effectively within a high-volume, dynamic organizational setting. Solid working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint). What you can expect from us: Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.

Job DescriptionSalary: Hourly based on experience Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment. Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience. About the Role: Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children. This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain. Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position. Core Responsibilities: Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication. Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise. Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts. Maintain accurate records of scheduling requests and changes using scheduling software and data management tools. Follow through on cyclical scheduling projects in collaboration with the Director of Client Services. Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts. Handle repetitive scheduling tasks with precision and a proactive approach. Collaborate with other team members as directed by the Director of Client Services. Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing). Maintain confidentiality of all student information. Required Qualifications & Experience: Education: B.A. or B.S. degree Experience: 5-7 + years of experience in scheduling, administrative support, or customer service. Proven ability to manage high-volume tasks, including handling 200+ emails per day. Proficiency in Google Workspace, scheduling software, and data management tools. Experience with Mac Computers. Competency Requirements: Critical Thinking: Resolve scheduling conflicts efficiently and effectively. Attention to Detail: Maintain precision and accuracy in scheduling and documentation. Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations. Problem-Solving: Develop creative solutions for scheduling challenges. Communication: Maintain clear, timely communication with all stakeholders. Big picture:Understanding how a single decision can influence multiple outcomes down the line Crisis management:Be able to identify an emergency situation and manage through the prioritization and execution of the solution. Working memory:The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis Physical & Environmental Conditions: Work Hours: Monday to Friday, 9am to 1pm Location: all work is completed at our center in Westport, CT Ability to sit or stand at a desk for prolonged periods while working on a computer.

* Serves as a liaison between doctor's offices, the hospital, and patients. * Schedules appointments for various hospital departments and physician office visits. * The scheduler receives routine functional guidance from the supervisor/manager of Patient Access concerning resources to make appropriate patient referrals. * Manual dexterity is required as is the ability to concentrate on detail in the midst of other activity. * The scheduler will follow very specific protocols in scheduling and the collection of financial information. * The scheduler assures that all patients have all information they need so that they will arrive on time and prepared for their procedures and the hospital has all the information required to properly bill or services. * Receives requests to schedule patients from referrals and schedules patients accordingly. * Maintains open communication with other departments regarding scheduling changes. * Properly verifies and obtain prior-authorization when needed. * Follows up on any requests and/or messages left on work phone immediately. * Coordinates transportation needs for patients appointments. EDUCATION + EXPERIENCE REQUIREMENTS: High school Diploma required. College Degree preferred. 2 or more years experience in hospital registration/patient access is desired. 2 or more years of hospital setting experience in scheduling is required. Must have type speed of at least 45 WPM and basic experience with main frame computers, calculators, copiers, FAX machines, and multi-line phone systems required Knowledge of medical terminology Must be through and able to follow detailed instructions Must have excellent customer service skills Ability to work with speed and accuracy while multi-tasking is required

Job Title: Patient Care Representative - Valhalla, New York (Westchester Medical Center) Pay Grade: 07Exempt (Y/N): No Reports To: Patient Care Supervisor Date Revised: 9/14/2023 Hourly Wage: $18.00 an hour is based in the Westchester Medical Center, Valhalla NY) Summary: Providing both emergency and non-emergency scheduling of patient transportation. At the direction of the Patient Care Supervisor, the Patient Care Representative will perform and/or assist with scheduling patient care transportation in both the pre-hospital and post hospital setting inclusive of inter-facility transportation for both private patient transportation from the community as well as contracted medical facilities. Main Duties and Responsibilities: Maintains courteous and cooperative working relationships with all levels of management and employees, physicians, patients/parents, guarantors, third-party representatives and the general public. Coordinate ambulance transportation for contracted medical facilities, private patients and insurance companies Field all incoming telephonic transport requests in a timely and profession manner, ensuring accurate demographics, billing information and authorizations has been obtained Field any incoming complaints on common operations and missing items. Generate an incident report and forward to appropriate supervisor. Provides accurate summary of personal productivity to Supervisor on a daily/weekly/monthly basis. Minimum Qualifications: High School diploma or equivalent required. One year patient care experience and or general customer service. Familiarity with health insurance verifications, authorizations and medical terminology preferred. Documentation skills. Work Environment: Work is performed under basically normal working conditions, as in a standard office environment. Physical Requirements: High level of sitting/working at desk. Light physical effort (lift/carry up to 10 lbs.).

State of Location: New York Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Patient Representative - Part-time Harrison, NY Ivy Rehab Network Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications: 1+ years of administrative experience in a healthcare setting is preferred. Proficiency in Microsoft Office applications such as Excel, Word, and Outlook. Great time management and ability to multi-task in a fast-paced environment. Self-motivated with a drive to exceed patient expectations. Adaptability and positive attitude with fluctuating workloads. Self-motivated with the eagerness to learn and grow. Dedication to exceptional patient outcomes and quality of care. We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com

Job Description IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role in our Basking Ridge, NJ location. The Front Desk/Patient Services Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday-Friday from 5:30am-1:30pm with one weekend a month and one holiday a year. The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients. Essential Functions and Accountabilities: Welcomes and greets all patients and visitors. Comforts patients by anticipating their anxieties and answering their questions. Follows provider appointment templates and guides patients through their visit. Assesses schedule conflicts and problems with recommendations for solutions. Collects payments as required; works with Finance to ensure all insurance information is entered and up to date. Works closely with patient's care team to coordinate total patient care. Processes medical records requests. Handles administrative tasks such as filing, sorting faxes, and answering phones. Schedules and confirms appointments. Works with other departments to ensure the office is in excellent condition. Supports office by ordering supplies and maintaining the front desk and waiting room areas. Academic Training: High School Diploma or equivalent (GED) - required Associate's degree - a plus Area: Administrative Management or other related field Position Requirements/Experience: 1+ years practical experience working in a similar position Experience in a patient-facing role - preferred Experience working in medical/healthcare industry 2+ years practical experience working in a customer service setting Technical Skills: Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred. IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment) Medical, Dental, Vision Insurance Options Retirement 401K Plan Paid Time Off & Paid Holidays Company Paid: Life Insurance & Long-Term Disability & AD&D Flexible Spending Accounts Employee Assistance Program Tuition Reimbursement About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & *********************** EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.” Monday-Friday from 5:30am-1:30pm with one weekend a month and one holiday a year

Create the future of e-health together with us by becoming a Patient Services Account Coordinator - Onsite At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: Customer and Patient Support (Bilingual - English/Spanish) Directly engage with patients and customers in English and Spanish, providing outstanding service and support both in person and by phone. Clearly and courteously communicate to address and resolve patient and customer requests, including handling complex or stressful situations with empathy and professionalism. Promote a positive and collaborative work environment by maintaining a proactive, solutions-oriented attitude and collaborating effectively with team members and leadership. Efficiently manage multiple tasks and projects while adapting to the demands of a fast-paced, high-volume healthcare setting. Actively pursue opportunities to acquire new skills and improve processes to enhance the quality of patient service and support. Your Qualification: Must be fluent in both English and Spanish, with strong verbal and written communication skills in both languages. Minimum of one year's experience in healthcare settings and working with Practice Management systems. Must be available between the hours of 7AM - 5PM EST. Experience in customer-facing communication skills, with the ability to provide courteous and professional service to patients and clients in a fast-paced environment. Proven capacity to manage multiple tasks and prioritize effectively within a high-volume, dynamic organizational setting. Solid working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint). What you can expect from us: Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.

Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment. Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience. About the Role: Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children. This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain. Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position. Core Responsibilities: Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication. Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise. Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts. Maintain accurate records of scheduling requests and changes using scheduling software and data management tools. Follow through on cyclical scheduling projects in collaboration with the Director of Client Services. Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts. Handle repetitive scheduling tasks with precision and a proactive approach. Collaborate with other team members as directed by the Director of Client Services. Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing). Maintain confidentiality of all student information. Required Qualifications & Experience: Education: B.A. or B.S. degree Experience: 5-7 + years of experience in scheduling, administrative support, or customer service. Proven ability to manage high-volume tasks, including handling 200+ emails per day. Proficiency in Google Workspace, scheduling software, and data management tools. Experience with Mac Computers. Competency Requirements: Critical Thinking: Resolve scheduling conflicts efficiently and effectively. Attention to Detail: Maintain precision and accuracy in scheduling and documentation. Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations. Problem-Solving: Develop creative solutions for scheduling challenges. Communication: Maintain clear, timely communication with all stakeholders. Big picture: Understanding how a single decision can influence multiple outcomes down the line Crisis management: Be able to identify an emergency situation and manage through the prioritization and execution of the solution. Working memory: The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis Physical & Environmental Conditions: Work Hours: Monday to Friday, 9am to 1pm Location: all work is completed at our center in Westport, CT Ability to sit or stand at a desk for prolonged periods while working on a computer.

Job Description * Serves as a liaison between doctor's offices, the hospital, and patients. * Schedules appointments for various hospital departments and physician office visits. * The scheduler receives routine functional guidance from the supervisor/manager of Patient Access concerning resources to make appropriate patient referrals. * Manual dexterity is required as is the ability to concentrate on detail in the midst of other activity. * The scheduler will follow very specific protocols in scheduling and the collection of financial information. * The scheduler assures that all patients have all information they need so that they will arrive on time and prepared for their procedures and the hospital has all the information required to properly bill or services. * Receives requests to schedule patients from referrals and schedules patients accordingly. * Maintains open communication with other departments regarding scheduling changes. * Properly verifies and obtain prior-authorization when needed. * Follows up on any requests and/or messages left on work phone immediately. * Coordinates transportation needs for patients appointments. EDUCATION + EXPERIENCE REQUIREMENTS: High school Diploma required. College Degree preferred. 2 or more years experience in hospital registration/patient access is desired. 2 or more years of hospital setting experience in scheduling is required. Must have type speed of at least 45 WPM and basic experience with main frame computers, calculators, copiers, FAX machines, and multi-line phone systems required Knowledge of medical terminology Must be through and able to follow detailed instructions Must have excellent customer service skills Ability to work with speed and accuracy while multi-tasking is required