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Patient service representative jobs in Wisconsin - 1,213 jobs

  • Crew Scheduler

    Air Wisconsin Airlines Corporation 4.7company rating

    Patient service representative job in Appleton, WI

    Promotes and fosters a safe and secure operating environment. Ensures full complement of crewmembers for all scheduled and non-scheduled flights. Manages all reroutes and reschedules for crewmembers as a result of irregular operations, for reasons in Scheduler, Operations, Flight, Crew Member, Crew, Administrative
    $39k-55k yearly est. 7d ago
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  • Healthcare Bilingual Care Coordinator

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Patient service representative job in Menomonee Falls, WI

    💼 Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program 📍 Waukesha County, WI 🕒 Full-Time | M-F, First Shift | Remote Flexibility 💰 $24.70/hour for Spanish Bilingual + 💵 $2,000 Sign-On Bonus! Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County! The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services. 🌟 🧠 What You'll Do 🧒 Assess children's functional abilities using approved tools 📝 Develop and implement individualized service plans with families and providers 🤝 Facilitate team meetings and coordinate services based on family-centered goals 📋 Maintain accurate documentation and meet all regulatory timelines 🧭 Collaborate with internal teams and external agencies to support families 🧑 ⚖️ Testify in legal proceedings when required 💬 Communicate clearly with families, providers, and team members 🧑 🎓 Participate in staff development, training, and supervision 🎁 Perks & Benefits 🏥 Medical, Dental & Vision Insurance 💳 Flex Spending (Health & Dependent Care) 🚙 Mileage Reimbursement 🏖️ Paid Time Off + 10 Paid Holidays 💰 403B Retirement Contribution 🧑 ⚕️ Employee Assistance Program 🏅 Service Awards & Recognition 🏡 Remote Work Perks 1 remote day/week at 6 months 2 remote days/week at 9 months 3 remote days/week at 12 months 📚 Qualifications 🎓 Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.) 🧒 Minimum 1 year of experience working with children with disabilities 💬 Fluency in Spanish required 💻 Proficient in computer systems and electronic health records 🤝 Strong interpersonal and organizational skills 🚗 Valid driver's license and reliable transportation (MVR check required) 🌍 Work Environment Community-based with daily travel required Moderate noise level; occasional exposure to outdoor conditions Flexibility to meet family needs, including crisis response ✨ Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program! LSS is an Equal Opportunity Employer (EOE).
    $24.7 hourly 1d ago
  • Customer Service Representative

    Weather Shield Windows and Doors 4.3company rating

    Patient service representative job in Medford, WI

    Weather Shield, now a part of the Pella Family of Brands, is seeking a Customer Service Representative. This role is to provide the best customer service for our customers in alignment with the business objectives and goals of the organization. You will assist customers and other team members regarding product, pricing, status of orders, or any other questions they may have. This is a fulltime onsite position that reports to the Medford, WI office. Hours are generally 8am - 5pm central time, with rotational coverage of 7am shift and 6pm shift. This is a welcoming team that is ready to provide training. This position is perfect for someone that enjoys helping others, takes pride in contributing to a team, and has strong computer skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responding to phone calls from customers and be a proactive voice of the company to them. Identify and enter no-charge orders, credit memos and returns. Research and resolve problems regarding orders. Assist sales reps with product and procedural issues. Respond to customer inquiries in a timely manner. Follow up on orders that need attention. Assist customers in learning our systems and using our tools. Work with customers to fulfill their window and door buying needs. Suggest additional products/options where appropriate. Train and provide guidance to new team members to enhance customer service. Suggest improvements to systems and procedures. Help to implement changes that improve quality and efficiency. Test new and updated programs. Perform other job-related duties as necessary to fulfill responsibilities of the position. Process Job Site service requests. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Excellent verbal and written communication skills, good reasoning skills and attention to detail Ability to prioritize and organize work, analyze problems, offer suggestions and question inconsistencies. Must be organized and have a friendly, courteous, helpful and positive attitude. EDUCATION: High school diploma or equivalent preferred. EXPERIENCE: Varying levels accepted. COMPUTER SKILLS: Keyboarding skills, familiarity with general business applications. PHYSICAL DEMANDS: Ability to sit for extended periods of time. Physical activities required are finger dexterity necessary to operate equipment used in the position, talking, seeing and hearing. Walking, sitting, bending/stooping, pushing/pulling and minimal unassisted lifting (up to 20 pounds) associated with the job duties is required. EMPLOYEE ACKNOWLEDGEMENT: This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.
    $34k-39k yearly est. 1d ago
  • Scheduler

    Sharp Turn Products

    Patient service representative job in Oconomowoc, WI

    Company Name: Sharp Turn Products, LLC Scheduler About Us Sharp Turn Products, LLC, located in Oconomowoc, WI, is a world-class precision CNC Turning & Swiss Machining provider serving industrial OEMs throughout the United States. We are committed to quality, safety, and continuous improvement. We are seeking motivated individuals to join our team. About the Role The Scheduler is responsible for managing and maintaining production schedules within a manufacturing environment. This role coordinates the scheduling of individual parts across multiple OAMs while ensuring customer and production lead times are met. The Scheduler will oversee order entry, manage and adjust schedules based on changing requirements, and complete administrative tasks related to scheduling and production coordination. Work Schedule: Monday-Thursday, 7:00 a.m. - 4:00 p.m.; Friday, 7:00 a.m. - 11:00 a.m. What You'll Be Doing Maintain accurate scheduling records, reports, and metrics to support planning and operational decision-making. Develop, maintain, and distribute daily, weekly, and monthly production schedules aligned with production goals. Adjust schedules in real time to accommodate unplanned changes, equipment downtime, or increased production demands. Coordinate with supervisors and managers to resolve scheduling conflicts and ensure operational continuity. Manage raw materials for current production jobs and coordinate purchasing and delivery of materials for future jobs. Communicate directly with customers regarding incoming orders and delivery status of jobs in process. Track and document schedule changes, adjustments, and updates to ensure accuracy and compliance What We're Looking For Prior experience in a manufacturing or industrial environment required. Administrative experience involving scheduling, data entry, recordkeeping, and operational coordination. Strong computer skills, including proficiency with Microsoft Office applications. Excel skills preferred, including the use of formulas, pivot tables, and scheduling trackers. Experience working with ERP systems and/or workforce scheduling software preferred. Strong organizational skills with exceptional attention to detail. Ability to manage changing priorities and meet deadlines in a fast-paced production environment. Our Total Rewards Sharp Turn Products, LLC is a growing CNC machining company offering long-term stability, competitive compensation, and benefits, along with a collaborative team environment and opportunities for professional growth and development.
    $30k-53k yearly est. 17h ago
  • Customer Service Representative

    Connect Search, LLC 4.1company rating

    Patient service representative job in Milwaukee, WI

    Hours: 8:00am - 4:30pm, Monday-Friday Compensation: $19-22/hour Benefits: For eligible employees, Medical, Dental, & Vision Insurance available and 401(k) This role serves as a primary point of contact for customers while supporting daily customer service operations. The position is responsible for processing customer orders, identifying customer needs, providing product information and suggestions, and assisting with the resolution of customer issues. This role plays an important part in delivering a professional, responsive customer experience in a fast-paced, in-office environment. Key Responsibilities Process customer orders received by phone, email, fax, or mail Interpret customer requirements by checking product availability, providing specifications, and recommending appropriate products Introduce new or alternative products when applicable using proactive selling techniques Respond to customer inquiries and resolve issues Follow up with customers regarding order status and resolution Negotiate and process resolutions Provide assistance and price quotes and complete required documentation to place orders into production Required Skills & Experience 3+ years of recent high-volume call center experience Ability to calculate discounts and percentages and apply basic algebra concepts
    $19-22 hourly 17h ago
  • Customer Service Representative

    Strike Up Inc.

    Patient service representative job in Madison, WI

    Job Title: Customer Service Representative Job Type: Full Time About Us Strike Up! As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it. Job Summary As a Customer Service Representative you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client. Key Responsibilities • Engage with customers face to face providing friendly support • Proactively identify customer needs and recommend appropriate products, upgrades, or solutions • Handle inquiries related to pricing and general information • Achieve individual and team sales targets through excellent service and persuasive communication • Maintain up-to-date knowledge of our client's products and services Qualifications 1-3 years of experience in customer service, event coordination, or hospitality Excellent verbal and written communication skills Strong problem-solving skills and the ability to stay calm under pressure High attention to detail and exceptional organizational skills Positive, team-oriented attitude with a passion for creating memorable experiences What We Offer Competitive salary and benefits package Opportunity to travel to live events (as applicable) Fun, collaborative, and creative work environment Clear growth path in the customer experience and events space Exposure to exciting high-profile brands How to Apply We'd love to hear from you! Please submit your resume for consideration. We will be conducting virtual interviews starting later this week on Zoom.
    $29k-38k yearly est. 1d ago
  • Customer Service Representative

    Americold Logistics, LLC 4.7company rating

    Patient service representative job in Jefferson, WI

    Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve Customer Service Representative, Customer Service, Representative, Manufacturing, Retail
    $29k-37k yearly est. 3d ago
  • Patient Coordinator / Insurance Coordinator - Part Time

    Prairie Run Dental

    Patient service representative job in Marshfield, WI

    Prairie Run Dental is a family-owned and operated dental practice proudly rooted in Marshfield, WI. With a warm, close-knit team and a deep commitment to patient-first care, we are excited to be growing - and with the addition of another dentist to our clinical team, we're looking for a compassionate, organized, and personable part-time Patient Coordinator / Insurance Coordinator to join our front office! 🕒 Schedule: 20-24 hours per week Flexible scheduling based on availability Options may include 5-6 hour shifts across 4 days per week or 2 full days per week Monday-Thursday (no weekends) 💼 What You'll Do: Greet patients with warmth and professionalism - in person and over the phone Manage appointment scheduling and confirmations Help patients navigate treatment plans, insurance questions, and payment options Support a seamless, patient-focused experience from check-in to check-out Be part of a fun, respectful team that truly values collaboration and support 🌿 What We Offer: A positive, team-oriented environment (no corporate dental drama!) Training and mentorship from experienced team members Opportunity for growth as we continue to expand Paid time off and holiday pay Plus, a competitive benefits package including: • 401(k) with 3% Safe Harbor employer contribution • 100% employer-paid Short-Term & Long-Term Disability (STD/LTD) • 100% employer-paid Life and AD&D Insurance 💬 Who You Are: Friendly, reliable, and excellent at communicating Organized and comfortable managing schedules and systems Excited about being part of a growing practice with a strong local reputation Dental experience is a plus, but we're happy to train the right fit! If you love the idea of joining a supportive team and making a difference in people's lives every day, we'd love to hear from you. Come grow with us at Prairie Run Dental!
    $26k-34k yearly est. 3d ago
  • Customer Service Representative

    Graff 3.6company rating

    Patient service representative job in Oak Creek, WI

    GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products. We are currently seeking a talented Customer Service Representative to join our growing team and provide a high level of professional customer service. The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer Service Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position. Key Duties and Job Responsibilities: Provide superior customer service to both internal and external customers via phone and email. Answer high phone call volume to respond to customer requests and provide resolution to customer concerns. Prepare, review, process and accurately enter a high volume of sales orders. Support field sales staff including Regional Managers and Manufacturer's Sales Reps. Administrative support activities, as needed, including issuing product returns and credits and special projects. Provide applicable basic technical support regarding product and application questions. Performs other related duties as assigned. Knowledge, Skills, and Abilities: A strong customer focus and approach with outstanding customer service skills. The ability to multi-task and time management skills in a fast-paced environment. Detail orientation and accuracy in the administration of customer accounts and data. Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry. Interpersonal skills to relate to customers and address their concerns diplomatically. Exceptional follow-up and organizational practices to best serve customers' needs. Education and Work Experienced Desired: Bachelor's degree or equivalent related combination of professional experience and education/training desired. Three years of professional customer service experience in a manufacturing or distribution setting is required GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match. If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer Service Representative role. Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************
    $29k-37k yearly est. 17h ago
  • Customer Service Representative

    Spectrum Staffing Services/Hrstaffers Inc.

    Patient service representative job in Elm Grove, WI

    This full-time Customer Service Representative role supports daily production and customer needs within a reconditioning and manufacturing environment. The position plays a key role in coordinating customer orders, processing production documentation, and ensuring smooth communication between customers, sales, and operational teams. This role offers hands-on exposure to manufacturing operations, customer interaction, and cross-functional collaboration. RESPONSIBILITIES Serve as a primary point of contact for customers by responding to calls, emails, and written inquiries regarding pricing, lead times, order status, and product questions. Create, enter, and maintain customer purchase orders, sales orders, and production orders while ensuring data accuracy within internal systems. Prepare quotes, confirmations, and order updates while supporting sales initiatives, expediting requests, and customer follow-ups. Process reconditioning documentation including routing, sorting, output tracking, and preparation of production paperwork with required instructions. Coordinate order flow and priorities with production teams and leadership to meet customer delivery expectations. Support shipping and order completion activities by reconciling quantities, closing orders, preparing delivery paperwork, and maintaining organized records. Receive, unpack, sort, and identify incoming customer tools and materials for processing. Assist with account maintenance, system updates, inspections, returns, credits, and data corrections as directed. Provide administrative and operational support to leadership to ensure daily production and customer service goals are met. Develop and maintain working knowledge of products, services, and reconditioning capabilities. QUALIFICATIONS Previous experience in customer service, order processing, or administrative support within a manufacturing or industrial environment preferred. Strong communication skills with the ability to professionally interact with customers and internal teams. High attention to detail and accuracy when managing orders, documentation, and system data. Ability to prioritize tasks, manage multiple requests, and work effectively in a fast-paced environment. Proficiency with basic computer systems and order management or ERP platforms is a plus. BENEFITS Full-time, day-shift schedule providing work-life balance. Opportunity to gain experience in manufacturing operations and production coordination. Collaborative team environment with exposure to multiple departments. Stable role within an established organization offering long-term growth potential. Hands-on involvement in processes that directly impact customer satisfaction and operational success.
    $29k-38k yearly est. 3d ago
  • Circulation Services Rep (PT)

    City of West Allis

    Patient service representative job in West Allis, WI

    Join Our Team at the West Allis Public Library! Are you passionate about helping people and creating a welcoming environment? Do you thrive in a fast-paced, customer-focused role? If so, the City of West Allis is looking for YOU to join our team as a Circulation Services Representative at the West Allis Public Library! As the first and last face our patrons see, you'll play a vital role in delivering exceptional service and ensuring every visitor has a positive experience. This is more than a job-it's an opportunity to make a difference in your community every day. Why You'll Love This Role You'll be the go-to person for patrons, helping them check out materials, navigate library services, and find solutions to their questions You'll work in a collaborative, friendly environment where learning and growth are encouraged You'll have the chance to make a real impact by connecting people with resources that enrich their lives What You'll Do Assist patrons with checkouts, returns, and account inquiries Provide guidance on library services like scanning, faxing, and self-checkout Create and update patron records, issue library cards, and handle cash transactions Assist with shelving items and shelf-reading for accuracy Organize and prepare materials for shelving and delivery Help maintain the integrity of library collections by assessing and repairing items Prepare and process new materials for library collections What You'll Bring High school diploma or equivalent Recent paid customer service experience, including clerical and cash handling Library-related work experience or coursework is a plus Strong communication and problem-solving skills Ability to work with diverse groups of people Attention to detail and ability to follow established guidelines Availability to work 12-20 hoursa week, including night and weekends Why Work for the City of West Allis Flexible part-time schedule Paid training and professional development opportunities Supportive team environment Opportunity to make a positive impact in your community Ready to join a team that values service, learning, and community? Apply today and help us make the West Allis Public Library a welcoming space for all!
    $30k-43k yearly est. 17h ago
  • Vehicle Registration Clerk

    America's Auto Auction 4.3company rating

    Patient service representative job in Fond du Lac, WI

    The Vehicle Registration Clerk aids the Company in better servicing the customer. The person in this position meets and greets customers and registers vehicles for sale. The Vehicle Registration Clerk exhibits superior customer service at all times. ***$1,500 sign on bonus after completing 90 days*** ESSENTIAL FUNCTIONS: RESPONSIBLE FOR: Provide efficient and courteous service to all customers at all times. Always exhibit 'hands on' and direct approach with customers. Responsible for maintaining proper working handhelds at front gate. Accurate updating of the Master Dealer list weekly. Greets all customers with a courteous and friendly smile. Recording the proper dealer code on windshields. Coordinating all marketing materials for display in vehicles. Ensure that all vehicles scheduled for sale are registered and that the proper stickers are in place. Ensure all window markings are correct (year, lot #, mileage, dealer code, etc.). Review paperwork and exit vehicles in the system when customers are departing from the sale. Ensure all hoods and trunks are properly latched when vehicles are exiting. Keep guard shack clean and orderly at all times. Work well independently as well as a team player. Timely communication of issues that may be deemed as detrimental to the success of operations to Management. Performs other duties as necessary. Requirements Education: High School Diploma or equivalent Experience: Previous data entry skills preferred Skills: Should be highly organized, self motivated and self disciplined. Highly customer service orientated. Computer proficient. Must be able to read, write and speak English fluently. Requirements: Must be at least 18 years of age Must possess a valid driver's license Environment: The environment of the Vehicle Registration Clerk involves working at the Auction representing the company upholding the highest standards of customer service. Those working in this position are subject to temperature changes, all types of weather conditions, elevated noise levels and at times fumes and odors associated with vehicle exhaust. The above functions are not intended to be exhaustive and all inclusive. The Company reserves the right to revise this job description as needed to comply with actual job requirements. Other responsibilities may be added as necessary at the sole discretion of management.
    $27k-37k yearly est. 5d ago
  • Treasury Management Services Representative I

    First Mid Bank & Trust 4.0company rating

    Patient service representative job in Beloit, WI

    Treasury Management Services Representative I Location: Beloit, WI Job Id: 4265 # of Openings: 0 Treasury Management Services Representative I The Treasury Management Services Representative I in our Treasury Management department is responsible for independently assisting customers by providing them with solutions to any questions they may have, training them on products/services they utilize and overall support with any of the digital channels. The Customer Service Representative will provide exceptional, accurate and timely assistance involving daily processing of financial transactions in a fast-paced, time sensitive operations environment. Responsibilities include, but are not limited to: Handle direct calls from our commercial business customers as well as from our support centers and branches and inquiries/complaints concerning supported programs. Accurately & efficiently assists customers with questions and in-depth product & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with customer service standards. Accurately & efficiently assists customers with requests such as account maintenance, service orders and general product inquiries. Work with the Digital Solutions team to ensure timely and accurate onboarding of products and services. Process temporary limit changes for ACH, RDC and mobile deposit while ensuring compliance with internal policies. Complete the training and onboarding process for new products and services to new or existing clients. Accurately & efficiently assists customers with complex questions and issues concerning internet banking, mobile banking, online bill pay, remote deposit capture, positive pay, online ACH and wire origination etc. Facilitate new account opening and service addition documentation when necessary. Acts as a liaison between the customer, and the operational team, as well as the relationship manager. Assists with customer outreach when systems are unavailable or decisioning deadlines are approaching. Identify and escalate system problems/errors when necessary. Processes work in a timely and efficient manner within the time frames set forth in the department service standards and service level agreements. Ensures customer interactions & documentation is compliant with bank policy & federal regulations, and all mandated timing requirements are met. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience, both internally and externally. Completes various validation and maintenance when call volumes are low. Completed required training associated with job function. Performs duties according to established bank policies and procedures and provides general back-up in areas not assigned as primary functions. Qualifications Education/Experience: Associates Degree or equivalent customer service, call center or banking experience. 1+ years Call center and/or banking experience desired. Previous experience with treasury management a plus but not required Skills: Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner Excels at computer and Internet skills Excellent verbal and written communication skills Use critical/analytical thinking and problem-solving skills to troubleshoot client issues and inquiries High level of interpersonal skills to interact with the banks most profitable customers and potential customers in a professional manner Pay Range: $17.74 - $22.18 per hour Apply for this Position
    $17.7-22.2 hourly 1d ago
  • Patient Access Representative

    Healthpartners 4.2company rating

    Patient service representative job in Amery, WI

    As a Patient Access Clerk at Amery Hospital & Clinic, you will assist patients in admissions, check-in, registration and scheduling functions, as well as address inquiries via telephone, email or fax. The Care Model Process (CMP) guidelines are to be utilized and followed for all workflows. Primary duties include helping check-in patients for their procedure/appointments and direct them to the appropriate department/clinic/hospital location; print wrist band and apply to patients per protocol; print patient labels as needed; perform bedside registration in ER or inpatient unit; provide appropriate forms as designated by clinical staff and/or standard practice; receive and enter appropriately all patient forms dropped off for completion; determine if the patient needs to be seen to complete the form, and/or have patient complete their portion of the forms; route forms according to standard practice; collects and posts patient co-pays/deductibles/balances consistently and accurately; and assists patients with any follow up appointments at check out. Work Schedule: 1.0 FTE/40 hours per week. Monday-Friday Day/Evening shift from 11:00 a.m. - 8:30 p.m. Required Qualifications: Experience in a customer service setting. Excellent verbal and written communication skills. Knowledge of medical terminology. Experience with Microsoft products, Word, Excel, Outlook, etc. Preferred Qualifications: Completion of position related 2-year program, such as Medical Administrative Specialist or Medical Office Specialist. Minimum one year experience in a hospital or medical clinic setting or equivalent. Experience in EPIC computer system. Benefits: Amery Hospital & Clinic offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 403b with match, disability insurance and tuition reimbursement. Benefits take effect the first day of employment. About Us: Since being established in 1956, Amery Hospital & Clinic has provided outstanding health care to Amery and our surrounding communities. We provide the kind of high-quality care you'd expect to find in a "big city" with the personalized dedication you can expect from a hometown doctor. In addition to primary care for all stages of life, we offer specialty services including oncology, cardiology, orthopedics and surgical services. We strive to offer more to our patients - more care options, more comfort and more expertise. In addition to our hospital and clinics, we provide specialized care for patients at our Behavioral Health Center and Wound Healing Center. We also work in close collaboration with other hospitals in the HealthPartners health care system, giving our community access to the high-quality care. As a partner for good, we believe that outstanding health care comes from combining science with compassion, spirit and humanity. Everyone on our team helps make health care and insurance simpler and more affordable for all. Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.
    $32k-36k yearly est. Auto-Apply 39d ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Patient service representative job in Waukesha, WI

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This position is full-time working Monday, Wednesday, Thursday and Friday from 8:00am-4:30pm and Tuesday from 11:30am-8:00pm; includes weekend rotation up to four per year. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
    $28k-32k yearly est. 17h ago
  • Scheduling Specialist

    Quality Heating, Inc.

    Patient service representative job in Minocqua, WI

    Job Description Quality Heating, Inc. has proudly served Minocqua, WI, and the Lakeland Area with trusted heating and cooling solutions for over 30 years. Since 1992, we've built a reputation for reliability, expertise, and customer-focused service, providing everything from routine maintenance and emergency repairs to energy-efficient installations and air quality solutions. Fully licensed and insured, we are committed to delivering personalized service and ensuring comfort in every home we serve. We are seeking a highly organized Scheduling Specialist to coordinate daily and weekly assignments for nine field crews while communicating with homeowners to ensure smooth scheduling and exceptional customer service. This position requires strong proficiency in Excel and excellent communication skills. Why Work for Us Healthy Work-Life Balance: We value our employees and strive to maintain a healthy work-life balance so you can enjoy both your career and personal life. Family-Owned & Family-Oriented: As a family-owned business, we treat our team like family, fostering a supportive and collaborative work environment. Career Growth & Development: We invest in our employees' futures by providing clear paths for advancement and ongoing professional development. Work hours: 7 am - 3 pm Monday to Friday, overtime as needed Pay Scale: $20 - $25/hr, depending on experience Our Benefits 50% company-paid health insurance for the employee, Vision and dental insurance available for purchase, 6 paid holidays, Paid vacation, 401(k) with up to 4% company match, Company-paid industry-related training, Support and resources for professional growth Position Summary: To efficiently schedule and coordinate daily assignments for nine field crews, ensuring accurate communication with homeowners and internal teams. This role includes maintaining and updating schedules in Excel, managing workflow changes, and ensuring timely completion of jobs. Key Responsibilities Create, update, and manage daily and weekly schedules for nine field crews Communicate directly with homeowners to confirm appointments and provide updates Coordinate with technicians, managers, and office staff to ensure accurate job details Track job progress and adjust schedules as needed Maintain all scheduling documentation and spreadsheets in Excel Resolve scheduling conflicts professionally and efficiently Provide excellent customer service and maintain a positive company image Required Qualifications Strong proficiency in Microsoft Excel (formulas, sorting/filtering, data entry, spreadsheet management) Excellent communication and customer service skills Highly organized with strong attention to detail Ability to multitask and manage shifting priorities Problem-solving skills and the ability to adapt quickly to changes At least a year of previous scheduling or dispatching experience is preferred Experience in HVAC, plumbing, or construction industries is a plus
    $20-25 hourly 12d ago
  • Patient Scheduling Specialist - Appointment Call Center

    UW Health 4.5company rating

    Patient service representative job in Madison, WI

    Work Schedule: This posting represents all available Patient Scheduling positions at the Appointment Center with UW Health. Scheduled shifts are typically Monday through Friday, between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department. Pay: UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay. Be part of something remarkable Join the #1 hospital in Wisconsin where you'll be the gateway to remarkable healthcare by providing excellent phone-based customer service! We are seeking Patient Scheduling Specialists to: • Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. • Make outgoing phone calls to patients to schedule their appointments. • Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner. Education: Minimum - High school diploma or equivalent. Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field. Work Experience: Minimum - One (1) year of previous experience working in an office or customer service environment. Preferred - Previous experience working in healthcare, experience scheduling patients, and experience coordinating multiple activities in an office setting. Our commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others. Job Description UW Hospital and Clinics benefits
    $31k-39k yearly est. Auto-Apply 7h ago
  • Medicaid Specialist

    Brookdale 4.0company rating

    Patient service representative job in Milwaukee, WI

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or GED is required. Minimum of one year of customer service experience is required. Healthcare office experience is preferred. Excellent customer service skills is required. General knowledge of Microsoft Office (i.e. Excel, Word, etc.) is required. Certifications, Licenses, and Other Special Requirements None Management/Decision Making Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor. Knowledge and Skills Has a basic level of skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Strong communication and customer service skills. Effective interpersonal and organizational skills accompanied with the ability to work with a high level of volume and detail. Physical Demands and Working Conditions Standing Walking Sitting Use hands and fingers to handle or feel Reach with hands and arms Stoop, kneel, crouch crawl Talk or hear Vision Requires interaction with co-workers, residents or vendors Brookdale is an equal opportunity employer and a drug-free workplace. The Medicaid Specialist uses established guidelines to provide exceptional customer service and support to ensure customer accounts are accurate and meet the state and payer Medicaid requirements. Researches accounts and resolves potential errors and issues through the audit of accounts from phone calls, emails, and tickets received. Processes a series of assigned tasks including move-ins, conversions to Medicaid, charge maintenance, and agreement and billing party changes following state Managed Care Organization (MCO) guidelines. Works with communities to correct accounts prior to monthly resident invoicing. Updates resident accounts upon state and MCO rate changes. Monitors and distributes work tickets through internal system as well as mail and external faxes. Evaluates and identifies opportunities to drive process improvements that positively impact performance and customer experience. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $37k-60k yearly est. Auto-Apply 60d+ ago
  • Planning and Scheduling Specialist

    Hunt Electric Corporation 4.3company rating

    Patient service representative job in Hudson, WI

    Baer Manufacturing is seeking a detail oriented and highly organized Planning and Scheduling Specialist to join the team. The position will be responsible for helping to build and implement scheduling tools, interfacing with various departments and maintaining production schedules to ensure that all project timelines are met. The role requires excellent communication skills, an understanding of the scheduling and planning process for near and far term projects and ability to effectively implement new processes. Job Description: Role & Responsibilities •Develop and Maintain Schedules: Create detailed project schedules, including timelines, milestones, and deadlines using project management software. •Coordinate with other departments: Work in tandem with project managers, production managers, materials manager, purchasing and logistics to consolidate information on production activities so everyone is aligned with the overall schedule. •Monitor schedule and assist in resource allocation: Track daily progress of production to monitor schedule attainment and identify potential delays and proactively propose and communicate corrective actions. Assist in managing resources such as labor, tools and equipment to ensure production can operate efficiently. •Reporting: Host internal and external schedule updates as necessary to communicate overall Baer schedule adherence and near-term schedule view. Communicate proactively any issues that will impact delivery dates and report production capacity when necessary. •Risk Management: Identify potential risks and delays in the project schedule and develop mitigation strategies. •Host and manage project kickoff meetings while identifying material purchasing opportunities. •Continuous Improvement: Recommend and implement process improvements to enhance scheduling efficiency and project outcomes. Qualifications and Education Requirements •Education: Bachelor's degree in Project Management, Business Administration or related field or equivalent experience in Planning/Scheduling. •Experience: Minimum 3-5 years' experience in scheduling, project management and production environment. Experience in Supply Chain, Lean Manufacturing, or Kanban systems preferred. •Technical Skills: Proficiency in Microsoft Office Suite, Microsoft Project experience a plus. Ability to learn new programs. •Communication: Excellent verbal and written communication skills. Ability to host effective meetings and communicate with team members across the enterprise. •Analytical: Strong problem solving and analytical skills. Ability to analyze data and make and propose informed decisions. •Attention to Detail: High level of accuracy and attention to detail in all aspects of work. •Working understanding of Lean principles and 5s Physical Requirements •This job operates in a professional office environment. •This role regularly uses standard office equipment such as computers, phones, filing cabinets, photocopiers and fax machines. •This position requires the ability to lift files and open file cabinets. •Employees are frequently required to sit, stand, and occasionally required to bend, kneel, reach, stoop, or crouch. •This position may occasionally lift up to 10 pounds. Pay Range: $65,000.00 - $90,000.00 Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only. In addition to base compensation, Hunt Electric offers a robust benefits plan. See below for additional details or visit our website at Hunt Electric Careers. Hunt Electric Corporation and affiliates are equal opportunity employers and afford equal opportunity to all qualified applicants for consideration in all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other status protected under local, state or federal laws. Hunt Electric Corporation participates in E-Verify. As part of our recruitment, screening, and hiring processes, your resume may be reviewed using AI tools to help us identify relevant skills and experience. The use of such AI tools is subject to human oversight and every hiring and employment-related decision is thoughtfully reviewed by a real person.
    $30k-34k yearly est. Auto-Apply 60d+ ago
  • Crew Scheduler

    Air Wisconsin Airlines Corporation 4.7company rating

    Patient service representative job in Appleton, WI

    The Crew Scheduler will work on the flight side of our operation. This position will be working with Pilots and Flight Attendants to assure that all flights are fully staffed when issues such as weather and maintenance arise. The Crew Scheduler will work as part of a team in a fast paced, ever changing, and challenging environment. Essential Job Functions: Promotes and fosters a safe and secure operating environment. Ensures full complement of crewmembers for all scheduled and non-scheduled flights. Manages all reroutes and reschedules for crewmembers as a result of irregular operations, for reasons including but not limited to, mechanicals, weather, sick calls, crew legalities, contractual issues, fatigue, commute, etc., in compliance with all applicable Collective Bargaining Agreements (CBAs), Federal Aviation Regulations (FARs) and Company policies and procedures. Monitors pilot qualification completion and Consolidation of Knowledge and Skills (CKS) to ensure regulatory minimums are met and extension authorization is received when necessary. Manages airline reservations for deadheading crew movement, books jump seats for FAA and positive spaces crewmembers as needed. Provides direct oversight of reserve crewmember schedules, establishing and managing times of availability and assignments, ensuring cost effective and operationally beneficial utilization. Satisfies completion of 117.9 Fatigue Education and Awareness training requirements on an annual basis and adheres to policies and procedures outlines in the Fatigue Risk Management Program (FRMP). Works closely with Supervisor to assist with training new hire employees as needed and to develop and implement tailored training plans and coaching. Develop and maintain a proficient understanding of ALPA, AFA Collective Bargaining Agreements (CBAs), all elements of 14 CFR 117, 14 CFR 121 as applied towards flight and inflight operations. Monitors crewmember legalities to ensure 14 CFR 117 and 14 CFR 121 compliance. Works directly with third party vendor to resolve crewmember accommodation and/or transportation challenges. Assists with implementation of new Collective Bargaining Agreements (CBAs) and/or software as needed. Supports pilot new hire onboarding by participating in initiatives as needed, including pilot job shadowing of SOC departments. Works with members of Flight and Inflight Management to resolve operational challenges and facilitates timely resolutions to minimize disruption to revenue flights and accommodate short notice Leaves of Absence (LOA). Assist Flight and Inflight with crewmember displacements in conjunction with currency requirements for Management. Monitors crew member check-ins to minimize delays and cancellations stemming from late or unavailable crews. Collaborates with SOC Duty Managers, Dispatch Coordinators and Dispatchers to repair disrupted flight schedules and maintain operational integrity, ensuring operational control is maintained when changes impact upcoming flights. Utilizes Business Intelligence (BI) tools as needed. Ensures high levels of service are provided to the crew members. Attendance is considered an essential responsibility. Adherence to company policies and procedures Required Competencies: * High degree of professionalism and ability to keep sensitive information confidential. * Ability to communicate fluently in English. Education & Experience: Required: High School Diploma or equivalent. Customer service experience of at least three years. Ability to multi-task and prioritize in a stressful environment. Preferred: Experience with airline scheduling including airline terminology and airline reservation systems. Ability to manage and prioritize multiple time critical situations at any given time. Problem solving Analytical Ability Interpersonal Skills Communication Skills Benefits offered to you: A comprehensive benefits package which includes health, dental, vision, life and disability insurance, 401(k) retirement plan, and health & wellness incentives. Flight benefits on our partner carrier(s). Paid holidays, sick leave and vacation.
    $39k-55k yearly est. 7d ago

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Top 10 Patient Service Representative companies in WI

  1. Prevea Health

  2. Advocate Health Care

  3. Aurora Health Care

  4. The Joint Chiropractic

  5. ThedaCare

  6. Vernon Memorial Healthcare

  7. Orthopaedic Associates of Wisconsin

  8. Sauk Prairie Healthcare

  9. Zoll Lifevest

  10. The Eye Clinic of North Dakota

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