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Patient service representative jobs in Wyoming - 121 jobs

  • Customer Service Representative

    Rocky Mountain Air Solutions 3.9company rating

    Patient service representative job in Laramie, WY

    Join Our Team as a Customer Service Representative At Rocky Mountain Air Solutions, we make life better - for our customers and for each other. We don't just fill orders-we fuel industries and build lasting relationships. We're looking for driven, dependable individuals to join our customer service team in Laramie, Wyoming. If you thrive in an industrial environment, enjoy solving problems, and want to grow with a company that values your contributions, this is your opportunity. Key Responsibilities Drive branch sales performance through out-bound calls to potential and existing customers Assist customers with their accounts (taking payment, addressing invoice concerns, updating contact information, reviewing cylinder balances, etc.) Troubleshoot complex issues with customer processes/needs Complete warehouse-related activities such as cycle counting, shipping and receiving of product Support the branch delivery driver role via logistical support and sometimes back-up delivery driving Why You'll Love It Here At Rocky Mountain Air Solutions, we believe in empowering our team and providing opportunities for growth and development. Here's what you can expect: Collaborative Culture: You'll join a supportive team that values professionalism, accuracy, and collaboration. Hands-On Learning: We'll train you on everything from industrial gases to welding equipment-no prior experience required. Career Growth: Our rotational training program sets you up for long-term success, including obtaining your CDL B with HAZMAT endorsement. Meaningful Work: You'll help customers solve real problems and keep essential industries running smoothly. What We're Looking For A bachelor's degree (preferred) Strong attention to detail and problem-solving skills A team player who can also work independently Physical ability to move gas cylinders and 60 lb. boxes A valid driver's license with a clean record The Logistics Monday-Friday daytime hours On-call rotation with minimal after-hours demand Travel to other branches during your first year of training (expenses covered) Compensation & Benefits Starting pay: $24-26/hour (based on experience) Medical, dental, life, and long-term disability insurance 401K + quarterly profit sharing Paid holidays, vacation, and sick time
    $24-26 hourly 2d ago
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  • Customer Service Representative

    Pizza Hut 4.1company rating

    Patient service representative job in Gillette, WY

    Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future. We have immediate opportunities for Customer Service Representatives. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. Flexible day, evening and weekend hours are available Fun, positive environment College Tuition Reimbursement Full time and part time positions available Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier and more fun with some teamwork. Youre at least 16 years old - 18 if you want to be a driver. Weve got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today! We also believe in ALL people, and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance. Required Preferred Job Industries Food & Restaurant
    $22k-28k yearly est. 2d ago
  • Patient Care Coordinator

    Casper Medical Imaging

    Patient service representative job in Wyoming

    The ability to adapt to a growth mindset and be willing to learn and take accountability is a must for any individual within the walls of our establishments. Empathic and positive attitude is a required mindset for all employees as it is our duty to connect on a stelar level with one another as co-workers, but even more important is our patience and referring providers. We practice PATIENT with our peers and all individuals we come in contact with within our scope. Professional | Accountable | Timely | Intentional | Navigate | Thank You Basic Benefits (Health & Fringe) Health Dental Vision Basic and Voluntary Life and AD&D Short- and Long-Term Disability Safe Harbor Retirement Profit Sharing Retirement Supplemental SUMMARY The Patient Care Coordinator will be a self-motivated, self-starting, leader. Excellent communications to keep everyone updated and engaged in all aspects of the interventional and vascular office. Exceptional interpersonal skills in resolving complex and potential conflicts arising during any special, urgent, or untimely added procedures/patients. Providing optimal support to interventional and vascular patients & referring physicians and serving as back-up support to other scheduling modalities. Works closely with office supervisor, department supervisors, PA-Cs' and physicians to ensure physician/clinician and patient appointment preferences are met. RESPONSIBILITES · Answering multiple phone lines · Working in multiple different electronic systems via computer · Top notch customer service to all patients, referring physicians as well as intra department co-workers. · Establishing and maintaining interpersonal relationships · Securing required patient demographics. · Securing required documentation for procedure · Validating demographic information for completeness and accuracy. · Maintains the strictest ePHI, PHI and HIPAA confidentiality & complies with all CMS requirements. · Evaluating information to determine compliance with standards · Responsible for work outcomes and results · Documenting all necessary information in the computer systems. · Coordination of patient through the continuum of care. · Actively supports departmental and corporate strategic plans and goals. · Requires meeting strict deadlines. · Conflict management when dealing with unpleasant, angry or discourteous people. · Management of one's own time. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Preferred certification: Medical Assistant or CNA preferred Knowledge: Knowledge of clinic policies and procedures. Knowledge of medical terminology and insurance practices. Knowledge of computer programs and applications. Knowledge of grammar, spelling and punctuation to communicate in written format. Knowledge of CPT and ICD-9 coding. Knowledge of managed care, Medicare, and Medicaid guidelines (CMS). Skills & Abilities Skill in effective personnel management including training staff and delegating duties. Skill in trouble-shooting insurance problems and appealing claims. Skill in maximizing insurance collections. Skill in written and verbal communication. Abilities: Ability to work effectively as a team member with physicians and other staff. Ability to flexibly respond to changing demands. Ability to plan, organize, prioritize and direct the work of others. Ability to identify claims problems and recommend solutions. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to interpret and understand insurance benefits and reimbursement. Ability to communicate clearly and concisely with both written and verbal communication. Ability to process written and verbal communication instantaneously. Ability to establish and maintain effective working relationships with patients, employees, and the public. Equipment Operated: Standard office equipment with emphasis on telephone and computer hardware/software, Fax queue. Work Environment: Medical office. Exposure to communicable diseases and other conditions related to clinic setting. Work may be stressful due to a busy office. Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a clerical staff in a clinical setting. While performing the duties of this job, the employee will regularly be required to sit, walk and stand; occasionally bend or twist, regularly talk and hear, both in person and by telephone; use hands to operate standard office equipment; reach with hands and arms (to include reaching overhead); and lift up to 25 pounds. Specific vision abilities required by this job include vision, distance vision and the ability to adjust focus. Daily and repetitive data entry may cause nerve problems unless ergonomic techniques are used. Periodic stress occurs from handling many calls and dealing with patient requests. This position is subject to background check as well as drug & alcohol screening. Location : 1 Location FLSA : FT - Non-Exempt Schedule: Minimum Requirement Monday - Friday 8:00 AM - 5:00 PM
    $29k-40k yearly est. 43d ago
  • Customer Service Representative - Bank Teller

    RNB State Bank

    Patient service representative job in Hanna, WY

    Job DescriptionDescription: RNB State Bank is looking for a CSR to join our team at our Hanna, WY location! RNB State Bank is a locally managed independent community bank founded in 1899, offering an array of customized and personalized banking services that meet the needs of businesses and personal clientele. RNB State Bank takes pride in developing personal relationships with its clients while maintaining the highest level of professional service. Our mission is to not only provide personalized banking services for our clientele, but to encourage our staff to personally contribute to making a difference in the communities that we serve. The Bank is also working towards being a community leader that balances purpose with profit by considering the impact of its decisions on its workers, customers, suppliers, community, and the environment. What we are looking for: RNB State Bank is looking for a driven, reliable, hardworking employee who wants to make a difference and provide exceptional customer service for our clients and in our community. If your goal is to build a career that is impactful & fulfilling, consider joining the dedicated team. Benefit Package Offered: (Subject to Eligibility Requirements) 401(k) plan with company contributions Medical, Dental and Vision Insurance Supplemental insurance options Heath Savings Account with company contribution Employer paid Life/LTD AD&D Insurance Paid Vacation, Sick and Holiday time Flexible Spending Account Professional Development Resources/Tuition Reimbursement Employee Assistance Program An annual bonus may be paid to eligible employees based on company & individual performance. The Customer Service Representative assists customers by answering inquiries/requests, processing transactions, opening new accounts and cross-selling Bank products. The CSR will serve customers in an efficient, timely and courteous manner by performing the following duties: Essential Duties and Responsibilities: Provides quality customer services as outlined in the Bank's New Account Standards guidelines. Understands the features and benefits of all consumer and business Product & Services that the Bank offers. Cross-sells different types of Products & Services available to customers and suggest the most appropriate one for their needs. Provides support to all assigned areas of branch operations, including new accounts and teller line. Uses numerous software applications to perform daily tasks. Performs all Teller Duties including, accepting deposits, cash checks, savings withdrawals, and issue Cashier's Checks, count cash, Money Orders, Gift Cards. Accept loan payments and issue receipts. Verifies endorsement, validity, and balance availability when processing transactions. Processes a variety of transactions using own judgment within limits regarding the validity of transactions presented. Processes mail deposits, night drop, and ATM deposits which are opened under dual control. Maintains a balanced cash drawer and resolves errors or discrepancies as they arise. Processes stop payments and Reg CC holds when needed. Refers questionable transactions to Teller Supervisor. Prepares new account documentation for all types of deposit products, including checking, savings, certificate of deposits and individual retirement accounts. Makes decisions regarding the opening of new accounts and obtains all required CIP and required documentation. Orders checks, endorsement stamps and deposit slips. Provides effective customer service by answering customer questions, investigating & fixing errors or other possible issues that may arise. Assists customers with online banking questions and enrollments. Set up customers with electronic banking services & cash management products. Maintains monthly records of all accounts opened and closed. Scans and images all new account documents into the core system. Performs debit card maintenance. Works effectively in a team-oriented environment. Responsible for adherence to regulations and Bank policies and procedures. Nonessential Duties and Responsibilities: Maintains proper level of new account kits. Prints new accounts reports from Director. Performs all other duties as assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software. Certificates and Licenses: No certifications needed. Supervisory Responsibilities: This job has no supervisory responsibilities. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision. While performing the duties of this Job, the employee is regularly required to stand and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to walk; sit and stoop, kneel, crouch, or crawl. RNB State Bank is an Equal Opportunity Employer Requirements: Exceptional customer service skills. Ability to maintain a high level of confidentiality. Attention to detail with high degree of accuracy.
    $27k-35k yearly est. 8d ago
  • Patient Service Representative

    Bestmed

    Patient service representative job in Casper, WY

    The Patient Service Representative is responsible for providing exceptional customer service, along with performing patient pre-admission, admission, transfer, and discharge activities. The ideal candidate is energetic, flexible, has a positive attitude and above all else, has a passion for patient care. Individuals in this role collect and validate patient insurance information, identification, prepares registration forms, and collects fees as required to coordinate activities for patients to receive care. Essential Functions and Responsibilities: Ability to interact effectively, and in a supportive manner with persons of all backgrounds Sustain excellent patient interactions using clear communication and problem-solving skills Assess walk-in traffic for potential emergencies Check-in patients at the front desk in perpetration for their appointment with a provider and scan all documents into the patient's chart Assist patients with completion of pre-registration forms, ensuring all items are signed, and medical records are distributed Informs patients of costs of care being provided. Collect all fees and apply to patients' chart Collect and record copayments and outstanding balances, and balance cash drawer daily Cover medical records and prior authorizations when needed Communicate efficiently to back-office staff regarding needs of patients Maintain confidentiality of sensitive patient information at all times Answer the phone in a professional manner and follow procedures for routing calls Ensure reception area and waiting rooms are clean. Regularly sanitize counters, surfaces, and reception area items Perform other duties as assigned Requirements and Qualifications: Education: High school graduate or equivalent is required. Certificate/License: None. Experience: A minimum of one (1) year of customer service experience is required. Community Care Partners is an Equal Opportunity Employer (EEO). #PSR
    $33k-39k yearly est. 4d ago
  • Medical Office Admin

    Healthcare Support Staffing

    Patient service representative job in Cody, WY

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career as Medical Office Admin by joining a rapidly growing company? If you answered “yes" to any of these questions - this is Medical Office Admin is for you! Daily Duties of a Medical Office Admin: Check-in/Check-out Insurance verification and authorization Scheduling appointments Collecting co-pay Billing/Collection Qualifications: At least ayearof medical front office administrative/clerical experience (answering phones, scheduling appointments, verifying insurance, handling medical records, etc.) Knowledge of local payers and their authorization requirements, insurance verification, data entry At least 6 months billing and commercial insurance collections experience, as well as copay collections experience (working with insurance co's and patients alike EMR experience (Nextgen preferred) Excellent typing skills, ability to multi-task and work independently Punctual and no attendance issues Hours for this Position:Monday-Friday, 8:00am-5:00pm Advantages of this Opportunity: Diversified Healthcare Company Innovative approaches, products and services Competitive Compensation Work with a company that has been successfully established for over 150 years and has locations in all 50 states! Salary: $14-16:salary negotiated based on relevant experience and your performance during the interview process. Qualifications At least ayearof medical front office administrative/clerical experience (answering phones, scheduling appointments, verifying insurance, handling medical records, etc.) Knowledge of local payers and their authorization requirements, insurance verification, data entry At least 6 months billing and commercial insurance collections experience, as well as copay collections experience (working with insurance co's and patients alike EMR experience (Nextgen preferred) Excellent typing skills, ability to multi-task and work independently Punctual and no attendance issues Additional Information Interested in being considered? If you are interested in being considered for the Medical Payment Poster position, please contact Aileen Jucar at 407-434-0381 and click the "I'm Interested" button for faster processing and application.
    $14-16 hourly 16h ago
  • Patient Access Specialist (Full-time/Cody)

    Billings Clinic 4.5company rating

    Patient service representative job in Cody, WY

    You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide. Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more! Pre-Employment Requirements All new employees must complete several pre-employment requirements prior to starting. Click here to learn more! Patient Access Specialist (Full-time/Cody) CODY CLINIC - 6760 (BILLINGS CLINIC CODY CLINIC) req11103 Shift: Day Employment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt) Starting Wage DOE: $17.00 - 21.25 Patient Access Specialists are instrumental in ensuring the efficient and effective flow of patients' access needs throughout the facility. In this full-time, temporary position you will be responsible for greeting and registering patients, gathering appropriate demographic and insurance information, scheduling appointments, laboratory tests and ancillary services and the collection of co-payments. Position must fully understand the ramification and impact of incomplete or inaccurate information to revenue cycle. Position may float to other areas within the facility to include nursing units, rehabilitation services, etc. to assist with patient flow. Essential Job Functions * Supports and models behaviors consistent with Billings Clinic's and facility's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance. * Greets patients and identifies any red flag symptoms requiring triage/assessment by nurse, completes on-line registration information gathering complete demographic and insurance information that results in the ability to provide correct information for patients, guarantor, and insurance follow-up. Competently and courteously educates patients about various forms that require their signature. * Schedules, reschedules and coordinates appointments in a manner that meets the patient's needs and assists the department in the management of patient flow utilizing knowledge of physician/non-physician scheduling protocols. May schedule and enter orders for ancillary services via the information systems. Instructs patients on specific preparations and/or restrictions necessary to prepare for ancillary procedures as defined by clinical protocols. Floats to provide front desk support at the various nursing units as may be needed. * Initiates collection of co-payments in accordance with each patient's individual insurance requirements. Collects deposits on account from self-pay patients. Accepts all other payments on accounts and provides cash receipts for all transactions. Maintains and reconciles cash drawer bank deposit by following written reconciliation policies and procedures ensuring each cash drawer balances daily. * Assists walk-in patients with non-encounter-based access (i.e., blood pressure checks) and coordinates communication with the clinical providers or other patient care staff as appropriate. * Coordinates with patients, providers, nursing staff to ensure Medicaid Passport and other authorizations for referrals required by insurance carriers are obtained and entered into the scheduling system for reimbursement purpose. * Performs patient check out/procedure and scheduling processes. * Responsible for monitoring waiting areas to ensure areas are clean and neat. Monitoring to ensure patient flow is optimized and wait times do not exceed 15 minutes. * Prints and reconciles the missing encounter to ensure all encounter forms are accounted for. Provides appropriate communication to the clinic department manager. * Responsible for receiving all incoming faxes, mail, freight and packages and for timely distribution to appropriate areas. * Responsible to courteously and accurately answer and direct physician and consumer telephone calls per department standards in a clear audible voice. Pages, transfers and delivers calls to appropriate destinations using predetermined questions format. Articulates Pages are conducted in a friendly, clear, readable and concise manner. Responds to basic inquiries regarding the facilities' services, program offerings and physician specialty information. * Screens incoming nursing unit telephone calls for appropriate referrals to nurse, physician and/or non-physician provider. * May assist nursing staff with initiating follow-up calls to patients for no-shows, referral appointments and other general questions. * Performs other duties as assigned or needed to meet the needs of the department/organization. Minimum Qualifications Education * High school diploma or equivalent * Some college or healthcare focused classes preferred such as medical terminology, medical office practices, etc. Experience * Demonstrated excellence in customer service skills * One year customer service experience; healthcare preferred Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ****************************** Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.
    $17-21.3 hourly 13d ago
  • Patient Access Representative I

    Memorial Hospital of Laramie County 4.2company rating

    Patient service representative job in Cheyenne, WY

    Job Description A Day in the Life of a Patient Access Representative I: The Patient Access Representative I will have continual and direct patient contact and perform diversified tasks and duties associated with outpatient and inpatient registration, admissions, cashiering and communications. This position discusses financial responsibility with patients, maintains accurate patient account information, verifies insurance, and acts as a patient ambassador. Why work at Cheyenne Regional? 403(b) with 4% employer match ANCC Magnet Hospital 21 PTO days per year (increases with tenure) Education Assistance Program Employee Sponsored Wellness Program Employee Assistance program Here Is What You Will Be Doing: Registers patients and/or responsible party in a timely and efficient manner using multiple methods of communications. Obtains required admission information such as patient insurance/financial information, demographics and ensures an accurate medical record is created. Promotes accurate billing information and dissuades fraudulent use of insurance. Obtains necessary signatures for consent for services and mandatory Medicare and Tricare documents. Communicates with third parties to coordinate authorized hospital services. Executes the pre-registration and pre-authorization process by obtaining necessary documentation from the patient, patient's physician, and insurance company. Assists walk-in patients that are not scheduled if patient has a physical order or it is already displayed in EPIC and test does not require a future appointment. Enters order, and schedules patient to have test done. Reviews price estimates and collects appropriate monies due or arranges for payment plans with each patient. Reviews and discusses all patient financial responsibility at the appropriate time in the admission process. Maintains patient records regarding all non-clinical patient information. Coordinates with all departments for patient services and information. Processes correspondence and return mail. Directs and escorts patients and visitors to appropriate departments. Scans items in a timely and efficient manner. Ensures that patient name, encounter number and medical record number are documented on each page of the medical record 100% of the time. Performs qualitative and quantitative analysis. Desired Skills: Excellent written, verbal, and interpersonal communication skills Proficient reading, writing, and math skills Ability to multi-task and work well within stressful environment Strong problem-solving skills Ability to read and comprehend reports, studies, and government regulations and guidelines Here Is What You Will Need: High school diploma (or equivalent certificate from an accredited program) or higher 3 Months: (Behavioral Health Department Only) Crisis Intervention (CPI) training within 3 months of start date Nice to Have: Customer Service Experience Telephone communication, 10-key and computer experience Patient Access experience About CRMC: Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health. Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!
    $28k-34k yearly est. 1d ago
  • Customer Service Representative - State Farm Agent Team Member

    Megan Spence-State Farm Agent

    Patient service representative job in Casper, WY

    Job DescriptionBenefits: Wellness days Team lunches and outings Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Signing bonus Training & development ABOUT OUR AGENCY: I opened my agency on December 1, 2019, but my path into insurance started much earlier. I was licensed at 19 while in college planning to become a teacher, and although I taught junior high for a few years, I realized my true passion was educating adults on how to protect the income and assets theyve worked hard to build. That passion led me back into insurance, where I was mentored by the same agent who saw my potential early on and helped prepare me to become an agency owner. Im a proud University of Wyoming alum, married to my husband Logan, and we have a son named Lincoln. Outside of work, we love camping, fly fishing, traveling, and cheering on the Pokes, Broncos, and Bills. Giving back is a big part of who we are - I volunteer with Central Wyoming Hospice, often bringing our family and office dog, Poppy, to visit patients. As an office, we support several local causes, including donating snow tires for Child Development Center buses, sponsoring the Childrens Advocacy Project, supporting Jasons Friends, Relay for Life, and the Casper Junior Football League. Our office is a high-performing, growth-minded team that takes pride in taking exceptional care of customers while having a lot of fun along the way. We consistently rank among the top Life Insurance producers in Wyoming and placed in the top 6% of all State Farm agents nationally in 2024. Team members enjoy national holidays off, reduced hours between Christmas and New Year, birthdays off, PTO that grows with tenure, substantial year-round cash bonuses, quarterly promotions, licensing and CE reimbursement, professional training, and even an all-expenses-paid annual team weekend in Denver. If youre motivated, coachable, and excited to grow in a supportive, high-energy environment where your effort truly matters, youll feel right at home here. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Megan Spence - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and ability to communicate confidently make you a strong fit. In this role, you will build trust with customers, influence positive outcomes through clear guidance and recommendations, and serve as a reliable point of contact for their insurance needs. We look forward to connecting with you if you are a customer-focused, empathetic team member who enjoys building rapport and contributing to shared goals. We anticipate internal growth opportunities for especially driven and sales-minded candidates who take ownership of their work and enjoy influencing customer decisions in a helpful, ethical way. RESPONSIBILITIES: Answer customer inquiries and provide clear, confident policy information. Build strong relationships with customers by understanding their needs and recommending appropriate coverage options. Assist customers with policy changes and updates while identifying opportunities to support retention and cross-sell efforts. Process insurance claims and follow up with customers to ensure a smooth and supportive experience. Maintain accurate records of customer interactions and collaborate with team members to deliver consistent service. QUALIFICATIONS: Strong communication and interpersonal skills, with the ability to confidently explain information and influence positive customer decisions. Comfortable representing the agency in customer conversations by building trust, guiding discussions, and advocating for appropriate solutions. Ability to stay organized and focused while managing multiple priorities and customer interactions. Detail-oriented, reliable, and accountable for follow-through and outcomes. Previous customer service experience preferred; interest in sales-related conversations and influencing outcomes is a plus.
    $27k-35k yearly est. 4d ago
  • Patient Access Representative I

    Cheyenne Regional Medical Center 4.3company rating

    Patient service representative job in Cheyenne, WY

    This position will be a float position for Patient Access with variable days and times for scheduling purposes. A Day in the Life of a Patient Access Representative I: The Patient Access Representative I will have continual and direct patient contact and perform diversified tasks and duties associated with outpatient and inpatient registration, admissions, cashiering and communications. This position discusses financial responsibility with patients, maintains accurate patient account information, verifies insurance, and acts as a patient ambassador. Why work at Cheyenne Regional? 403(b) with 4% employer match ANCC Magnet Hospital 21 PTO days per year (increases with tenure) Education Assistance Program Employee Sponsored Wellness Program Employee Assistance program Here Is What You Will Be Doing: Registers patients and/or responsible party in a timely and efficient manner using multiple methods of communications. Obtains required admission information such as patient insurance/financial information, demographics and ensures an accurate medical record is created. Promotes accurate billing information and dissuades fraudulent use of insurance. Obtains necessary signatures for consent for services and mandatory Medicare and Tricare documents. Communicates with third parties to coordinate authorized hospital services. Executes the pre-registration and pre-authorization process by obtaining necessary documentation from the patient, patient's physician, and insurance company. Assists walk-in patients that are not scheduled if patient has a physical order or it is already displayed in EPIC and test does not require a future appointment. Enters order, and schedules patient to have test done. Reviews price estimates and collects appropriate monies due or arranges for payment plans with each patient. Reviews and discusses all patient financial responsibility at the appropriate time in the admission process. Maintains patient records regarding all non-clinical patient information. Coordinates with all departments for patient services and information. Processes correspondence and return mail. Directs and escorts patients and visitors to appropriate departments. Scans items in a timely and efficient manner. Ensures that patient name, encounter number and medical record number are documented on each page of the medical record 100% of the time. Performs qualitative and quantitative analysis. Desired Skills: Excellent written, verbal, and interpersonal communication skills Proficient reading, writing, and math skills Ability to multi-task and work well within stressful environment Strong problem-solving skills Ability to read and comprehend reports, studies, and government regulations and guidelines Here Is What You Will Need: High school diploma (or equivalent certificate from an accredited program) or higher 3 Months: (Behavioral Health Department Only) Crisis Intervention (CPI) training within 3 months of start date Nice to Have: Customer Service Experience Telephone communication, 10-key and computer experience Patient Access experience About CRMC: Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health. Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!
    $28k-32k yearly est. 51d ago
  • FRONT DESK

    Mainstay Suites Casper 3.7company rating

    Patient service representative job in Casper, WY

    Job Description We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. #hc167689
    $28k-34k yearly est. 15d ago
  • Pre-Access Central Scheduler PRN

    Intermountain Health 3.9company rating

    Patient service representative job in Cheyenne, WY

    Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments. **Essential Functions** + Utilize multiple systems to perform all scheduling functions as needed. + Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance + Providing patients with preparation and location information. + Correctly collecting and inputting patient data into the system. + Validating patient insurance and explaining benefits as needed. + Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties. + Acting as a mentor for new hires as needed. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned. **Skills** + Customer Service Etiquette + Basic Medical Insurance Knowledge + Intermediate Computer Operating Knowledge + Multi-Channel Phone Experience + 30+ WPM Typing Speed + Active Listening + Reading Comprehension + Critical Thinking + Active Learning + Complex Problem Solving **Qualifications** + High school diploma or equivalent OR (4) years of revenue cycle experience. + Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience. "Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings." The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington **Physical Requirements** + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.29 - $24.99 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $29k-33k yearly est. 56d ago
  • Patient Care Coordinator-US BASED APPLICANTS ONLY; SPONSORSHIP NOT AVAILABLE

    Warm Valley Health Care

    Patient service representative job in Fort Washakie, WY

    Warm Valley Health Clinic is seeking a compassionate and organized Patient Care Coordinator to support our integrated healthcare team. This role ensures patients receive seamless, culturally respectful, and patient-centered care by coordinating appointments, communicating with patients, and facilitating access to necessary services. The ideal candidate is team-oriented, detail-driven, and committed to supporting the health and wellness of our community. Key Responsibilities Serve as a primary contact for patients, addressing questions and guiding them through their care journey. Schedule and coordinate patient appointments, procedures, referrals, and follow-up visits. Manage referrals and collaborate with external providers and specialty services. Assist patients with basic insurance, billing, and financial navigation. Conduct appointment reminder calls and follow up on missed visits. Document patient interactions accurately in the EHR while maintaining HIPAA compliance. Work with the healthcare team to identify and reduce barriers to care. Participate in team meetings and quality improvement activities. Support clinic operations with additional duties as needed. Qualifications High school diploma or GED required; associate degree or healthcare-related certification preferred. Experience in patient services, care coordination, or a healthcare administrative role preferred. Proficiency with electronic health records and common office software. Knowledge of medical terminology and insurance processes. Strong organizational, communication, and multitasking abilities. Skills & Competencies Excellent interpersonal communication and ability to build trust with patients. Empathetic, patient-centered approach. Strong problem-solving and decision-making skills. Ability to thrive in a fast-paced, multidisciplinary environment. High attention to detail and accuracy. APPLICATION REQUIREMENTS: Submit a completed application with supporting documents via the online portal. Applications are available at Warm Valley Health Care or for more information contact Stacie Fagerstone, Executive Director-HR via email at stacie.fagerstone@warmvalley.health. Preference will be given to qualified Eastern Shoshone tribal members, then other qualified federally recognized Indian tribal members and then other qualified candidates. Applicants must submit a copy of Tribal Enrollment card or CIB for Indian Preference. Veterans who meet the minimum qualifications and provide documentation of an honorable discharge (DD214) from any branch of military service are entitled to receive preference points during the interview process. Any offer of employment is contingent upon a negative drug test, reference checks and background check. Refusal to undergo required testing or testing positive will render the applicant ineligible for employment. EOE Must pass pre-employment drug screening. Successfully pass the employment background check.
    $29k-40k yearly est. 34d ago
  • Scheduler/Central Supply

    Vetras Healthcare LLC

    Patient service representative job in Torrington, WY

    Full-time Benefits 401(k) Commuter assistance if over 30 miles Health insurance Life insurance Tuition reimbursement Full job description Goshen Healthcare Community is seeking a Scheduler/ Central Supply for our skilled nursing facility in Torrington, WY . The primary role of the Scheduler/Supplies is to create and maintain staff schedules, track attendance, monitor lateness and absences, and provide reports to management related to productive and non-productive hours. This is a Full-Time position. Responsibilities: Create and post monthly staff schedules, track and post changes with the Director of Nursing or as delegated by Director of Nursing. Maintain timely records of call-offs, tardies and early arrivals and coordinate daily with HR to ensure attendance policies are administered promptly and fairly. Provide accurate and timely reports to Director of Nursing, Facility Administrator and management on issues relating to staffing, vacancies and agency use, or other topics as assigned. Prepare and submit accurate, complete payroll on a timely basis for the payroll department. Ordering the supplies needed for the nursing department Other duties as assigned Qualifications: Previous scheduler experience is required Previous payroll experience is desirable Previous supply ordering experience is desirable High School Education or GED Benefits: We strive to provide our employees with a comprehensive and affordable benefits package including: Medical and Prescription Drug, Dental, Vision Care, Telemedicine Program, Company-Paid Group Life Insurance, Voluntary Term Life Insurance and Short-Term Disability, 401(k) Savings Plan, PTO Planned Time-Off (vacation, personal, sick, and state sick). Daily pay: The ability to freely view your paycheck as it accrues daily, with the option to withdraw it daily for a nominal fee with ZayZoon.
    $27k-34k yearly est. Auto-Apply 9d ago
  • Office Specialist - Ivinson Medical Group

    Ivinson Memorial Hospital 2.9company rating

    Patient service representative job in Laramie, WY

    At Ivinson Memorial Hospital we are committed to excellence, trust, healing, and integrity. We pride ourselves in providing compassionate, world-class care to our community. At Ivinson we offer a competitive total rewards package including; full medical, dental, and vision insurance, retirement plans, paid time off and tuition reimbursement opportunities. Ivinson aims to improve the care provided for our patients and create a work-life balance for our employees by creating a culture of transparency, teamwork, accountability, and trust. Base salary starting at $17.30/hr. E S S E N T I A L F U N C T I O N S Receives referrals and completes all admitting/billing procedures, scheduling of patients, and insurance authorization. Performs basic and advanced clerical duties for IMG as needed. Maintains the overall organization and work flow of the front office of IMG. Demonstrates the ability to accurately set up appointments, meetings, conferences, etc. Accurately completes the admission process for patients utilizing the computerized documentation system. Other duties as assigned. E D U C A T I O N High school diploma or equivalent preferred. E X P E R I E N C E Previous experience as an office specialist in a clinic is preferred. Previous health care experience is preferred. C R E D E N T I A L S N/A K N O W L E D G E , S K I L L S A N D A B I L I T I E S Working knowledge of medical terms and terminology is preferred. Strong working knowledge of Microsoft Office applications. Excellent customer service skills, including but not limited to: a friendly personality, tact, patience, empathy and a helpful, professional attitude both in person and on the telephone. Ability to effectively communicate with staff, managers and the general public verbally and in writing. Demonstrate effective listening skills. Excellent organization and time management skills and ability to establish priorities effectively. Possess exceptional problem solving skills. Ability to work effectively without immediate supervision. Ability to learn new computer software programs. Ability to recognize and protect confidential information. Demonstrate ethical and legal accountability for the position. At Ivinson Memorial Hospital, we believe that our employees are our greatest investment. That's why we are committed to fostering a supportive, empowering environment where every team member has the resources and opportunities to thrive. We know that providing world-class healthcare starts with investing in our employees, ensuring they have the tools to grow, excel, and provide exceptional care. Our competitive and comprehensive total rewards package includes: For benefits eligible employees: Medical, dental, and vision insurance Paid time off: take the time you need to recharge Retirement plans, including 403(b) matching Employer-paid life and long-term disability insurance: Peace of mind for you and your family For all employees: Yearly work anniversary pay increases Education Reimbursement; up to $2,500 annually Retirement plan participation Free certification classes: enhance your skills at no cost to you Health and Wellness discounts at local gyms Discounts at select mobile networks, local vendors, and Elitch Gardens Mental Health: 6 free confidential, in-person counseling sessions offered by Pathways annually Financial Counseling: free services through WellCents to help you take control of your financial journey Legal assistance and will preparation services Student Loan Forgiveness: Ivinson Memorial Hospital is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program Please use this link for more information regarding our rewards package and benefits: Benefits Guide. At Ivinson Memorial Hospital, we are more than just a workplace - we are a community where your growth and well-being matter. Join us in making a difference in the lives of the Laramie community and help us provide world-class care.
    $17.3 hourly 27d ago
  • Patient Access Representative

    Casper Medical Imaging

    Patient service representative job in Wyoming

    Our Culture and Mindset At our organization, every individual is expected to embody a growth mindset-one that values adaptability, accountability, and a continual desire to learn. We believe that empathy and a positive attitude are essential in fostering meaningful connections, both with our colleagues and with our patients and referring providers. We practice P.A.T.I.E.N.T. in every interaction-with peers, patients, and everyone within our professional scope: P.A.T.I.E.N.T. Professional Accountable Timely Intentional Empathic Navigate (challenges and opportunities with grace) Thank You (always show gratitude) Benefits Overview We're proud to offer a comprehensive benefits package that supports your health, security, and future growth: Health & Fringe Benefits Health Insurance Dental Insurance Vision Insurance Basic and Voluntary Life & AD&D Insurance Short- and Long-Term Disability Coverage Retirement Benefits Safe Harbor Retirement Plan Profit Sharing Retirement Plan Supplemental Benefits Supplemental Options Critical Illness Accident Hospital Job Summary: This position is responsible for day-to-day administrative and general office duties including word processing, filing, faxing, and data entry. Receives incoming telephone calls in a prompt, courteous, and professional manner, and greets/assists patients in the same manner. Primary Job Responsibilities: Confirms patients' demographics as well as insurance information to process their visit accurately. Follows all Clinic policies on safety and security; maintains restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality. Complies with all HIPAA & CMS requirements as outlined in our annual compliance training. Explains financial requirements to the patients or responsible parties and collects copays as required. Rescheduling patients as needed with corrected order forms. Schedules allowed walk-in exams Responsible for keeping the front/back desk area and patient waiting areas, and office files clean and organized. Performs other duties as assigned. Education: High school diploma or equivalent. Experience: One year of experience in customer service or reception, preferably in a medical office setting. Education/Certification/Licensing Requirements: Prefer completion of a course in Medical Terminology. Additional Requirements: Willingness to work evenings and/or weekends as needed. Willingness to attend continuing education courses at the request of the employer. Performance Requirements: Knowledge: Knowledge of medical terminology and organization services. Knowledge of staff responsibilities to accurately direct callers. Knowledge of administrative processes, procedures & claims processing. Knowledge of basic math and modern office procedures. Skills/Abilities: Ability to use multi-line phone system, including transferring calls and paging. Ability to exercise a high degree of diplomacy and tact while multi-tasking, organizing and scheduling patients. Ability to use spreadsheets and word processing software. Ability to type a minimum of 45 WPM and operate a 10 key calculator by touch. Adequate hearing to answer phone and speak with patients. Ability to speak clearly and loudly enough to be heard by callers and patients. Ability to work well under pressure with minimal supervision. Ability to elicit appropriate information to route calls to the appropriate person. Ability to prevent, calm, and/or defuse irate callers and patients working with them to identify concerns and properly directs calls. Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate practice management software. Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc. Work Environment: Well-lighted medical office or reception area. Exposure to communicable diseases and other conditions related to clinic setting. Work may be stressful due to a busy office. Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with patient access, involving sitting approximately 90% of the day with occasional standing, walking, reaching and lifting. Periodic stress occurs from handling many calls and dealing with patient requests. Full-Time Non-Exempt At-Will Employment
    $29k-36k yearly est. 43d ago
  • Patient Service Representative

    Bestmed

    Patient service representative job in Gillette, WY

    The Patient Service Representative is responsible for providing exceptional customer service, along with performing patient pre-admission, admission, transfer, and discharge activities. The ideal candidate is energetic, flexible, has a positive attitude and above all else, has a passion for patient care. Individuals in this role collect and validate patient insurance information, identification, prepares registration forms, and collects fees as required to coordinate activities for patients to receive care. Essential Functions and Responsibilities: Ability to interact effectively, and in a supportive manner with persons of all backgrounds Sustain excellent patient interactions using clear communication and problem-solving skills Assess walk-in traffic for potential emergencies Check-in patients at the front desk in perpetration for their appointment with a provider and scan all documents into the patient's chart Assist patients with completion of pre-registration forms, ensuring all items are signed, and medical records are distributed Informs patients of costs of care being provided. Collect all fees and apply to patients' chart Collect and record copayments and outstanding balances, and balance cash drawer daily Cover medical records and prior authorizations when needed Communicate efficiently to back-office staff regarding needs of patients Maintain confidentiality of sensitive patient information at all times Answer the phone in a professional manner and follow procedures for routing calls Ensure reception area and waiting rooms are clean. Regularly sanitize counters, surfaces, and reception area items Perform other duties as assigned Requirements and Qualifications: Education: High school graduate or equivalent is required. Certificate/License: None. Experience: A minimum of one (1) year of customer service experience is required. Community Care Partners is an Equal Opportunity Employer (EEO).
    $33k-39k yearly est. 3d ago
  • Pre-Access Central Scheduler Bilingual PRN

    Intermountain Health 3.9company rating

    Patient service representative job in Cheyenne, WY

    Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments. **This is a PRN position "As needed" 8hr shifts Monday - Friday** **"Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings."** **Essential Functions** + Utilize multiple systems to perform all scheduling functions as needed. + Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance + Providing patients with preparation and location information. + Correctly collecting and inputting patient data into the system. + Validating patient insurance and explaining benefits as needed. + Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties. + Acting as a mentor for new hires as needed. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned. **Skills** + Customer Service Etiquette + Basic Medical Insurance Knowledge + Intermediate Computer Operating Knowledge + Multi-Channel Phone Experience + 30+ WPM Typing Speed + Active Listening + Reading Comprehension + Critical Thinking + Active Learning + Complex Problem Solving + Fluent in multiple languages **Qualifications** + Required: High school diploma or equivalent OR (4) years of revenue cycle experience. + Required: Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience. + Must pass the ALTA Language Services Qualified Bilingual Staff Assessment (QBS) We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington. **Physical Requirements** + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 0 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.29 - $24.99 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $29k-33k yearly est. 27d ago
  • Patient Care Coordinator-US BASED APPLICANTS ONLY; SPONSORSHIP NOT AVAILABLE

    Warm Valley Health Care

    Patient service representative job in Fort Washakie, WY

    Job Description Warm Valley Health Clinic is seeking a compassionate and organized Patient Care Coordinator to support our integrated healthcare team. This role ensures patients receive seamless, culturally respectful, and patient-centered care by coordinating appointments, communicating with patients, and facilitating access to necessary services. The ideal candidate is team-oriented, detail-driven, and committed to supporting the health and wellness of our community. Key Responsibilities Serve as a primary contact for patients, addressing questions and guiding them through their care journey. Schedule and coordinate patient appointments, procedures, referrals, and follow-up visits. Manage referrals and collaborate with external providers and specialty services. Assist patients with basic insurance, billing, and financial navigation. Conduct appointment reminder calls and follow up on missed visits. Document patient interactions accurately in the EHR while maintaining HIPAA compliance. Work with the healthcare team to identify and reduce barriers to care. Participate in team meetings and quality improvement activities. Support clinic operations with additional duties as needed. Qualifications High school diploma or GED required; associate degree or healthcare-related certification preferred. Experience in patient services, care coordination, or a healthcare administrative role preferred. Proficiency with electronic health records and common office software. Knowledge of medical terminology and insurance processes. Strong organizational, communication, and multitasking abilities. Skills & Competencies Excellent interpersonal communication and ability to build trust with patients. Empathetic, patient-centered approach. Strong problem-solving and decision-making skills. Ability to thrive in a fast-paced, multidisciplinary environment. High attention to detail and accuracy. APPLICATION REQUIREMENTS: Submit a completed application with supporting documents via the online portal. Applications are available at Warm Valley Health Care or for more information contact Stacie Fagerstone, Executive Director-HR via email at stacie.fagerstone@warmvalley.health. Preference will be given to qualified Eastern Shoshone tribal members, then other qualified federally recognized Indian tribal members and then other qualified candidates. Applicants must submit a copy of Tribal Enrollment card or CIB for Indian Preference. Veterans who meet the minimum qualifications and provide documentation of an honorable discharge (DD214) from any branch of military service are entitled to receive preference points during the interview process. Any offer of employment is contingent upon a negative drug test, reference checks and background check. Refusal to undergo required testing or testing positive will render the applicant ineligible for employment. EOE Must pass pre-employment drug screening. Successfully pass the employment background check.
    $29k-40k yearly est. 5d ago
  • Scheduler/Central Supply

    Vetras Healthcare LLC

    Patient service representative job in Torrington, WY

    Scheduler/Central Supply Full-time Benefits 401(k) Commuter assistance if over 30 miles Health insurance Life insurance Tuition reimbursement Full job description Goshen Healthcare Community is seeking a Scheduler/ Central Supply for our skilled nursing facility in Torrington, WY . The primary role of the Scheduler/Supplies is to create and maintain staff schedules, track attendance, monitor lateness and absences, and provide reports to management related to productive and non-productive hours. This is a Full-Time position. Responsibilities: Create and post monthly staff schedules, track and post changes with the Director of Nursing or as delegated by Director of Nursing. Maintain timely records of call-offs, tardies and early arrivals and coordinate daily with HR to ensure attendance policies are administered promptly and fairly. Provide accurate and timely reports to Director of Nursing, Facility Administrator and management on issues relating to staffing, vacancies and agency use, or other topics as assigned. Prepare and submit accurate, complete payroll on a timely basis for the payroll department. Ordering the supplies needed for the nursing department Other duties as assigned Qualifications: Previous scheduler experience is required Previous payroll experience is desirable Previous supply ordering experience is desirable High School Education or GED Benefits: We strive to provide our employees with a comprehensive and affordable benefits package including: Medical and Prescription Drug, Dental, Vision Care, Telemedicine Program, Company-Paid Group Life Insurance, Voluntary Term Life Insurance and Short-Term Disability, 401(k) Savings Plan, PTO Planned Time-Off (vacation, personal, sick, and state sick). Daily pay: The ability to freely view your paycheck as it accrues daily, with the option to withdraw it daily for a nominal fee with ZayZoon.
    $27k-34k yearly est. Auto-Apply 8d ago

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