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The average salary for a Patient Service Specialist in the United States is approximately $33,563 per year or about $16.14 per hour. Salaries vary depending on factors such as location, experience, and the specific healthcare setting. For instance, Patient Service Specialists employed in metropolitan areas may earn more than those in rural settings.
Experience significantly influences earnings in this role. Entry-level positions typically offer lower salaries, while those with several years of experience can command higher pay. For example, specialists with over five years of experience might see salaries rise to the $40,000 range.
Geographic location also plays a crucial role in determining salary averages. States like California and New York often report higher wages for Patient Service Specialists due to a higher cost of living and greater demand for healthcare services. Understanding these differences can aid job seekers in making informed decisions about potential career paths.
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The average patient service specialist salary in Massachusetts, Hawaii, and Minnesota are the highest in the U.S. The lowest average patient service specialist salary states are Alabama, Kentucky, and Utah.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Arizona | $37,334 | $17.95 |
| 2 | Pennsylvania | $37,775 | $18.16 |
| 3 | Massachusetts | $43,771 | $21.04 |
| 4 | Minnesota | $38,046 | $18.29 |
| 5 | Iowa | $36,402 | $17.50 |
| 6 | Connecticut | $36,414 | $17.51 |
| 7 | Washington | $36,706 | $17.65 |
| 8 | West Virginia | $36,303 | $17.45 |
| 9 | North Dakota | $34,198 | $16.44 |
| 10 | Vermont | $36,603 | $17.60 |
| 11 | Mississippi | $36,148 | $17.38 |
| 12 | Alaska | $36,431 | $17.51 |
| 13 | North Carolina | $35,426 | $17.03 |
| 14 | New York | $36,133 | $17.37 |
| 15 | Hawaii | $38,579 | $18.55 |
| 16 | New Mexico | $33,902 | $16.30 |
| 17 | South Dakota | $32,641 | $15.69 |
| 18 | Maryland | $37,154 | $17.86 |
| 19 | New Jersey | $35,043 | $16.85 |
| 20 | Wisconsin | $34,550 | $16.61 |
| 21 | District of Columbia | $40,283 | $19.37 |
| 22 | Nevada | $35,021 | $16.84 |
| 23 | Oregon | $35,263 | $16.95 |
| 24 | Kansas | $34,592 | $16.63 |
| 25 | Ohio | $33,186 | $15.95 |
| 26 | Michigan | $31,203 | $15.00 |
| 27 | Montana | $32,161 | $15.46 |
| 28 | Tennessee | $30,978 | $14.89 |
| 29 | New Hampshire | $31,796 | $15.29 |
| 30 | California | $37,133 | $17.85 |
| 31 | Indiana | $31,106 | $14.95 |
| 32 | Delaware | $33,326 | $16.02 |
| 33 | Rhode Island | $33,804 | $16.25 |
| 34 | Maine | $30,993 | $14.90 |
| 35 | Georgia | $32,756 | $15.75 |
| 36 | Texas | $31,197 | $15.00 |
| 37 | Nebraska | $32,005 | $15.39 |
| 38 | Idaho | $32,849 | $15.79 |
| 39 | Wyoming | $32,394 | $15.57 |
| 40 | Colorado | $33,493 | $16.10 |
| 41 | Illinois | $31,862 | $15.32 |
| 42 | Missouri | $30,622 | $14.72 |
| 43 | Florida | $28,888 | $13.89 |
| 44 | South Carolina | $30,113 | $14.48 |
| 45 | Arkansas | $29,536 | $14.20 |
| 46 | Virginia | $32,188 | $15.47 |
| 47 | Kentucky | $29,298 | $14.09 |
| 48 | Louisiana | $26,100 | $12.55 |
| 49 | Alabama | $29,416 | $14.14 |
| 50 | Utah | $29,097 | $13.99 |
| 51 | Oklahoma | $27,156 | $13.06 |
The highest-paying cities for patient service specialists are Springfield, MA, Rochester, MN, and San Francisco, CA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Springfield, MA | $43,990 | $21.15 |
| 2 | Rochester, MN | $38,076 | $18.31 |
| 3 | San Francisco, CA | $37,370 | $17.97 |
| 4 | Phoenix, AZ | $37,368 | $17.97 |
| 5 | Baltimore, MD | $37,162 | $17.87 |
| 6 | Seattle, WA | $36,743 | $17.66 |
| 7 | Charlotte, NC | $35,246 | $16.95 |
| 8 | Portland, OR | $35,192 | $16.92 |
| 9 | Las Vegas, NV | $34,987 | $16.82 |
| 10 | Eau Claire, WI | $34,521 | $16.60 |
| 11 | Euclid, OH | $33,482 | $16.10 |
| 12 | Denver, CO | $33,474 | $16.09 |
| 13 | Atlanta, GA | $32,937 | $15.84 |
| 14 | El Paso, TX | $32,799 | $15.77 |
| 15 | Missoula, MT | $32,360 | $15.56 |
| 16 | Chicago, IL | $31,913 | $15.34 |
| 17 | Chesterfield, MI | $31,239 | $15.02 |
| 18 | Portland, ME | $31,089 | $14.95 |
| 19 | Franklin, TN | $30,986 | $14.90 |
| 20 | Franklin, IN | $30,970 | $14.89 |
A patient service specialist's salary ranges from $27,000 a year at the 10th percentile to $40,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $40,000 | $3,333 | $19 |
| 75th Percentile | $36,000 | $3,000 | $17 |
| Average | $33,563 | $2,797 | $16 |
| 25th Percentile | $30,000 | $2,500 | $14 |
| 10th Percentile | $27,000 | $2,250 | $13 |
The highest paying types of patient service specialists are service specialist, client service specialist, and scheduling specialist.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Patient Advocate | $36,325 | $3,027 | $17.46 | 88,778 |
| Patient Representative | $32,469 | $2,706 | $15.61 | 137,803 |
| Patient Care Representative | $33,709 | $2,809 | $16.21 | 133,317 |
| Patient Coordinator | $32,954 | $2,746 | $15.84 | 97,878 |
| Patient Liaison | $32,314 | $2,693 | $15.54 | 84,302 |
| Patient Service Representative | $32,476 | $2,706 | $15.61 | 165,920 |
Top companies hiring patient service specialists now:
Patient service specialist salaries at Virginia Eye Institute and The Eye Care Group are the highest-paying according to our most recent salary estimates. In addition, the average patient service specialist salary at companies like Massachusetts General Hospital and Johnson & Johnson are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Virginia Eye Institute | $45,477 | $21.86 |
| 2 | The Eye Care Group | $44,034 | $21.17 |
| 3 | Massachusetts General Hospital | $42,568 | $20.47 |
| 4 | Johnson & Johnson | $41,592 | $20.00 |
| 5 | The University of Vermont Health Network | $40,362 | $19.40 |
| 6 | University of Southern California | $39,628 | $19.05 |
| 7 | University of Iowa Center for Advancement | $38,817 | $18.66 |
| 8 | University of Washington | $38,207 | $18.37 |
| 9 | Texas Tech University Health Sciences Center | $38,104 | $18.32 |
| 10 | Mayo Clinic | $37,055 | $17.81 |
| 11 | University of Michigan | $37,028 | $17.80 |
| 12 | McKesson | $37,016 | $17.80 |
| 13 | Mission Neighborhood Health Center | $36,917 | $17.75 |
| 14 | Concentra | $36,614 | $17.60 |
| 15 | Southern Jersey Family Medical Centers | $36,236 | $17.42 |
| 16 | Cincinnati Eye Institute | $36,139 | $17.37 |
| 17 | St. Charles Health System | $35,772 | $17.20 |
| 18 | BayCare Health System | $35,697 | $17.16 |
| 19 | Lee Hecht Harrison | $35,642 | $17.14 |
| 20 | Southern Vermont Health & Recreation Center Foundation Inc | $35,516 | $17.07 |
The average patient service specialist salary has risen by $4,890 over the last ten years. In 2014, the average patient service specialist earned $28,673 annually, but today, they earn $33,563 a year. That works out to a 11% change in pay for patient service specialists over the last decade.
Compare patient service specialist salaries for cities or states with the national average over time.
Compare patient service specialist salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $33,600 | $16.14 | +3.1% |
| 2025 | $32,500 | $15.63 | +2.8% |
| 2024 | $31,600 | $15.20 | +2.5% |
| 2023 | $30,800 | $14.81 | +1.8% |
| 2022 | $30,300 | $14.55 | +1.8% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Guthrie North America Inc. | Patient Service Specialist-Walk In Care | Binghamton, NY | 06/29/2025 | $35,479 |
| University of Southern California | Patient Services Specialist | Los Angeles, CA | 06/29/2025 | $45,914 |
| Select Medical Corporation | Medical Front Office-Patient Service Specialist | Anaheim, CA | 06/28/2025 | $43,827 |
| Select Medical Corporation | Medical Front Office-Patient Service Specialist | Charlton, MA | 06/28/2025 | $35,479 |
| Teksystems | Patient Service Specialist | Los Angeles, CA | 06/28/2025 | $79,202 |
| Teksystems | Patient Service Specialist | Saco, ME | 06/28/2025 | $35,479 |
| University of Washington | Patient Services Specialist | Seattle, WA | 06/28/2025 | $44,112 |
| Usc | Patient Services Specialist | Ione, CA | 06/28/2025 | $45,914 |
| Kuresmart Pain Management | Patient Service Specialist (Hybrid After 90 Days) | Annapolis, MD | 06/28/2025 | $39,653 |
| Select Medical | Patient Service Specialist | Henderson, NV | 06/27/2025 | $35,479 |
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