It must be tiring working in a medical facility, whether you are a doctor, a nurse, an administrative staff, or a facilities staff. There will always be people around, patients waiting for admission or procedures, and family members who wait for the results of their loved one's check-ups, among others. To help ease the workload, healthcare facilities employ patient services assistants.
Patient services assistants play the dual role of administrative staff and customer service staff. As such, you may infer that this is not a walk in the park. They answer patient inquiries in person and through phone calls. They may also process insurance claims and other services related to patient care.
As mentioned in the previous paragraph, this role is not easy. However, if you are interested in a job within the health care industry, and you have a passion for it, you might want to check this out. Just remember, you need to have a pleasant demeanor and a calm, conversational tone.
There is more than meets the eye when it comes to being a Patient Services Assistant. For example, did you know that they make an average of $14.93 an hour? That's $31,061 a year!
Between 2018 and 2028, the career is expected to grow 9% and produce 137,800 job opportunities across the U.S.
There are certain skills that many Patient Services Assistants have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Communication skills, Compassion and Patience.
If you're interested in becoming a Patient Services Assistant, one of the first things to consider is how much education you need. We've determined that 26.2% of Patient Services Assistants have a bachelor's degree. In terms of higher education levels, we found that 3.2% of Patient Services Assistants have master's degrees. Even though some Patient Services Assistants have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a Patient Services Assistant. When we researched the most common majors for a Patient Services Assistant, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Patient Services Assistant resumes include High School Diploma degrees or Diploma degrees.
You may find that experience in other jobs will help you become a Patient Services Assistant. In fact, many Patient Services Assistant jobs require experience in a role such as Certified Nursing Assistant. Meanwhile, many Patient Services Assistants also have previous career experience in roles such as Cashier or Medical Assistant.