Top Patient Services Assistant Skills

Below we've compiled a list of the most important skills for a Patient Services Assistant. We ranked the top skills based on the percentage of Patient Services Assistant resumes they appeared on. For example, 16.1% of Patient Services Assistant resumes contained Patient Care as a skill. Let's find out what skills a Patient Services Assistant actually needs in order to be successful in the workplace.

The six most common skills found on Patient Services Assistant resumes in 2020. Read below to see the full list.

1. Patient Care

high Demand
Here's how Patient Care is used in Patient Services Assistant jobs:
  • Treated under a licensed physical therapist undergoing training in accredited orthopedic residency program and followed residency-required algorithms for patient care.
  • Provide support to non-clinical services by providing sanitary, well-organized and adequately stocked patient care and non-patient care areas.
  • Coordinated, advised and organized patient care and diagnostic scheduling throughout multiple departments to facilitate successful patient outcomes.
  • Document health history and records/documents findings of patient care activities on appropriate records.
  • Provide sanitary, well-organized and adequately stocked patient care and non-patient care areas.
  • Collaborated positively with members of other interdisciplinary teams on patient care and safety.
  • Provide general clerical support in ambulatory and hospital patient care environment.
  • Provide physical assistance with patient care supervision of the therapist/licensed personnel.
  • Maintained confidentiality with regard to patient care information and chart contents.
  • Promote communication skills to manage patient care smoothly and effectively.
  • Provided excellent patient care while maintaining the confidentiality of information.
  • Provided exceptional patient care, teaching patient and providing information.
  • Developed interdepartmental collaboration skills necessary to provide quality patient care
  • Participate in patient care conferences and substance abuse intervention.
  • Provided physician/ General Managers support with efficient patient care.
  • Check inventory of ambulance at the beginning of each shift and fill out patient care reports for each patient and transport.
  • Implemented appropriate infection control practices, demonstrated appropriate judgment skills to able to make independent decisions in routine patient care matters.
  • Seek assistance and guidance as needed to ensure patient care is conducted safely and in a high quality and effective manner.
  • Maintained records of patient care, condition, progress, and problems in order to report and discuss observations with nurse.
  • Delivered specimens as needed by the operating room staff to assure quality patient care logs, transported and handled specimens appropriately.

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2. ADL

high Demand
Here's how ADL is used in Patient Services Assistant jobs:
  • Assisted with medication reminders, stand by assist with ADL's, light housekeeping, planned social outings as needed.
  • Assist patients with ADL's, range of motion exercises, take vital signs and document in patients charts.
  • Proofread, checked and attached documentation to insurance batch billings to meet monthly goals and deadlines.
  • Assist patients with ADL, document every patient care, measure and record I&O.
  • Assist patients with bathing and other ADL's, administer medications/treatments per physicians' orders.
  • Care for residents by helping them to perform ADL's and follow care plan requirements.
  • Assist patient with ADL's and maximizing patient safety by following departmental policy and regulations.
  • Researched consults beyond a five day deadline, assisting staff to complete necessary actions.
  • Assist Patients with ADL; personal hygiene, dressing feeding, bathing, transferring.
  • Perform all necessary ADL's or anything that the Nurse might need assistance with.
  • Organized project deadlines and researched regulations to ensure compliance per Central Business Office.
  • Assist with all patient ADL's, ambulation and recovery from various surgeries.
  • Prioritize my responsibilities in order to complete urgent task and meet deadlines.
  • Assist patients with bathing, changing beds and all other ADL's.
  • Chart patients ADL's in charting system, lift and transfer patients.
  • Maintain day to day, office operation while consistently meeting deadlines.
  • Prepare and coordinate correspondence in response to request with close deadlines.
  • Provide ADL care as well as maintaining safe and clean environment.
  • Assist patients with adaptive equipment, ADL's, memory deficits
  • Chart and document Activities of Daily Living (ADL).

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3. Vital Signs

high Demand
Here's how Vital Signs is used in Patient Services Assistant jobs:
  • Prepare patients by obtaining vital signs and documenting/updating patient health information.
  • Obtained and monitored vital signs and reconciled medication list.
  • Prepared patients for examination and observed vital signs.
  • Demonstrated competency in taking and recording vital signs.
  • Monitor vital signs and medication reminders.
  • Complete physical assessments/take vital signs.
  • Assist patients with activities of daily living (such as hygiene), take vital signs, and document care given.
  • Performed accurate measurement of vital signs, including blood pressure, temperature, pulse, and body, weight and height.
  • Assist Patient With Needs, Bathing, Feeding, Obtain Vital Signs, and Ensure Safety, Enter in Patient Orders
  • Assist patients with a.m. / p.m. care, take vital signs, obtain medical history and prep for procedures.
  • Check patient's vital signs, blood pressure, and weight and write up lab slips for the physicians.
  • Take and record vital signs, weigh, draw blood, check blood sugar, collect and deliver specimens.
  • Record and maintain patient information, such as vital signs, eating habits, behavior, or progress notes.
  • Monitor and record patient's intake/output, vital signs, measure weight, and document changes from normal changes.
  • Take and record vital signs, weight and height of incoming and outgoing patients using the EMR System.
  • Record vital signs, weight, height, input/ output, report and record patient condition and treatments.
  • Document accurate vital signs and glucose levels, height and weight, as well as collect specimen samples.
  • Assist nurses by taking vital signs, IV puncture, and inserting indwelling catheter and wound dressing changes.
  • Handled patient room assignments, taking vital signs, completing prescription authorizations and scheduling multiple tests for patients.
  • Assist patients with activities of daily living as well as take and record vital signs and blood sugars.

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4. Medical Records

high Demand
Here's how Medical Records is used in Patient Services Assistant jobs:
  • Performed admitting duties as necessary and inspected medical records after annotation by professional staff to determine disposition and appropriate follow through.
  • Expedited patient referrals to specialty offices faxed medical records, answered patient and specialty office calls and completed referral requests.
  • Provided assistance in retrieving medical records and other necessary documentation to assist veterans in receiving timely health care services.
  • Provided veterans with information regarding rights and benefits; used Release of Information forms authorization to release medical records.
  • Created and assembled medical records into standard order; filed records in designated areas according to alphabetic filing systems.
  • Scanned consents into CareWeb and any functions related to appropriate distribution of documentation to Medical Records.
  • Route information for prescriptions, patient medical records, preparations for surgery and emergency medical situations.
  • Obtain and verify patient insurance and collect applicable copay* Process time-sensitive confidential medical records requests.
  • Assist with maintaining medical records of patients with accurate data entry and insurance authorizations.
  • Scan confidential documents and patient medical records into Epic Care Medical Computer System.
  • Examine medical records to confirm patient personal history and identifiers are correct.
  • Managed confidential medical records and ordered supplies and equipment as needed.
  • Maintained medical records and completed required data entry with accuracy.
  • Request medical records/consultation notes from hospitals and medical facilities.
  • Maintained medical records and provided referral letters to physicians.
  • Requested medical records from local and non-local medical facilities.
  • Collected patient information and maintained accurate medical records.
  • Obtained medical records from external facilities as requested.
  • Prepared and maintained medical records of services preformed.
  • Imported/exported confidential medical records with advanced software daily.

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5. Insurance Companies

high Demand
Here's how Insurance Companies is used in Patient Services Assistant jobs:
  • Performed medication authorizations over the phone with insurance companies to gain approval for non-covered medications.
  • Used Current Procedural Terminology CPT-4and other codes to ensure maximum reimbursement from insurance companies.
  • Verify insurance/ third party coverage and communicate with insurance companies on claims/ authorizations.
  • Facilitate and completes the prior authorization process with insurance companies and practitioner offices.
  • Facilitated prior authorization with insurance companies for patient receiving same day shipments
  • Assisted with executive/professional correspondence; composed appeal letters to insurance companies.
  • Verify insurance and fax authorization to insurance companies for approved visits.
  • Call insurance companies to verify patient's eligibility and benefits.
  • Communicate with various insurance companies as deemed necessary.
  • Work with insurance companies to facilitate account resolution.
  • Collaborated with insurance companies regarding patient information.
  • Phoned insurance companies for verification of coverage.
  • Provide accurate answers to patients in a call center, clients and insurance companies regarding the company and patient account inquiries.
  • Handled data entry for all new patients and daily communicated with insurance companies and medical offices via phone and fax.
  • Record patient information in the EMR, order labs, medications, and request prior authorizations from insurance companies.
  • Handle variety of phone calls from providers, attorneys, insurance companies, and patient's.
  • Conduct multiple types of insurance eligibility requirements with various agencies and insurance companies for each client.
  • Assist patients and insurance companies regarding assigned accounts; structure patient payment plans and collection accounts.
  • Tracked prior authorizations from patient's insurance companies for things like MRI's CT Scans etc.
  • Assist Doctor offices, competitor Pharmacist, and insurance companies with patients prescriptions as well.

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6. Blood Pressure

high Demand
Here's how Blood Pressure is used in Patient Services Assistant jobs:
  • Complete daily recording of patient's blood pressure, blood thickness, blood sugar, oxygen levels, and temps.
  • Maintain patient's vitals, which include getting temperature, pulse and respiration, blood pressure and oxygen level.
  • Keep record of patients well-being such as condition of the day, height, weight, & blood pressure.
  • Applied preparations and treatments, liniment, alcohol rubs, check daily blood pressure, blood sugar, etc.
  • Obtain vital signs, weight, height, blood pressure, as assigned and notify nurse of findings.
  • Cared for the mortally ill patients, checking their blood pressure, breathing, pulse, and temperature.
  • Measure and record patients vital such as temperature, blood sugar, blood pressure and pulse.
  • Provide group and individual exercise programs, blood pressure, heart rate and strength training analysis.
  • Monitor patient vitals including blood pressure, pulse rate, and fluid input and output.
  • Take and record vitals including blood pressure, weight, pulse, temperature and respiration.
  • Monitor blood pressure, temperature, respiration, and pulse readings on a daily basis.
  • Measure and record patient's temperature, pulse, respiration and blood pressure when requested.
  • Perform blood pressure readings, check there RPM, heartbeat, and Oxygen level.
  • Obtained blood pressure, temperature, heart rate, other vital signs of patients.
  • Obtain patient weight, blood pressure, pregnancy testing, assist with minor surgeries.
  • Maintained an organized logging system for tracking sugar and high blood pressure results.
  • Monitor blood pressure, heart rate, pulse, temperature and oxygen levels.
  • Take and record vitals for blood pressure, pulse, and temperature.
  • Take patients blood pressure, body temperature, pulse, and weight.
  • Monitor patient's respiration activity, blood pressure and blood glucose levels.

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7. Scheduling Appointments

high Demand
Here's how Scheduling Appointments is used in Patient Services Assistant jobs:
  • Assisted with the admission process that included providing statistical reports and scheduling appointments.
  • Assist patient's with scheduling appointments and maintained/stocked inventory using Millennium software.
  • Answer phone calls, Filing and scanning, payments, scheduling appointments, Referrals, Vital signs, collecting specimens
  • Answer multiple phone lines for scheduling appointments or to take messages for nurse or providers.
  • Assisted patients in scheduling appointments in person, by phone and website.
  • Assist patients in person and by telephone with scheduling appointments.
  • Call Center experience scheduling appointments for 7 provider groups.
  • Answered phones and assisted with scheduling appointments.
  • Assisted patients with scheduling appointments, facilitate prescriptions, and triaging emergent situations over the phone.
  • Assist with the collection of co-pay/co-insurance Assist patients with scheduling appointments.
  • Schedule patients appropriately: cancelling, rescheduling, or scheduling appointments.
  • Assist patients with scheduling appointments and bariatric process.
  • Provided front office support by completing insurance verification, scheduling appointments, ordering materials, greeting patients CNA 160 Hours Completed
  • Full time employee * Picturing/measuring/dressing wounds * Safety / Infection Prevention Liaison * BLS certified * Call center / scheduling appointments

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8. Customer Service

high Demand
Here's how Customer Service is used in Patient Services Assistant jobs:
  • Maintain and promote professional ethic regarding confidentiality, good customer service and adhere to facility policies and procedures.
  • Verified insurance requested and received authorizations for procedures and various diagnoses with excellent customer service skills.
  • Provide customer service to patients by facilitating business processes including appointment scheduling and answering phones.
  • Performed a variety of customer service and administrative tasks, resolving customer concerns with expediency.
  • Established friendly & professional atmosphere that promoted attentive customer service and respect for co-workers.
  • Participated in special studies for identifying opportunities to improve customer service and process quality.
  • Assisted patients at residential center with daily life activities and provided excellent customer service.
  • Provided excellent customer service and empathy to sensitive patients during ordering process.
  • Worked effectively with staff and patients and provided outstanding customer service.
  • Participate in frequent developmental training to enhance customer service skills.
  • Provide exceptional customer service to ensure each customer is satisfied.
  • Provided courteous and professional customer service by practicing approved protocols.
  • Provided excellent positive customer service and telephone etiquette with respect.
  • Utilize excellent customer service skills at every given opportunity.
  • Perform monetary transactions and customer service during bingo duty.
  • Provided excellent customer service for patients who needed assistance.
  • Provide excellent customer service, utilizing consultative techniques.
  • Identify ways to improve operations and patient/customer service.
  • Maintain confidentiality and provide excellent customer service.
  • Provide outstanding customer service to every patient.

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9. Daily Living Activities

high Demand
Here's how Daily Living Activities is used in Patient Services Assistant jobs:
  • Provided physical support to assist patients in performing daily living activities.
  • Provide companionship and in-home assistance with daily living activities.
  • Assist patients with daily living activities such as bathing, dressing eating, brushing teeth, and using the restroom.
  • Assist patients with daily living activities (bathing, cooking, etc.)
  • Assisted patients with Daily Living Activities, exercises, and other personal tasks.
  • Provided quality and caring assistance to patients for basic daily living activities.
  • Anticipate and assess needs; assist patients with daily living activities.
  • Assist with Daily Living Activities; recording intake and output information.
  • Assist disabled adults with daily living activities at client home.
  • Provide all daily living activities to enhance quality of life.
  • Assist patients in daily living activities to include personal hygiene.
  • Assist patients with all aspects of daily living activities.
  • Look after the daily living activities of the patient.
  • Assist patients with daily living activities, administer medication Accompany patients to doctor's appointment and bring necessary documents or medication
  • Administer medication per instructions and proper documentations Assisting patient with daily living activities.
  • Provide physical support to assist patients to perform daily living activities Record vital signs Undress, wash, and dress patients

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10. Personal Care

high Demand
Here's how Personal Care is used in Patient Services Assistant jobs:
  • Provide personal assistance including medication reminders, emotional support, meal preparation, and personal care.
  • Provide personal care service including meal preparation and personal hygiene.
  • Administered bedside personal care and personal hygiene assistance.
  • Assist patient with daily task like personal care, grooming, dressing, feeding, monthly weights and vital sign.
  • Help patient in performing personal care duties, such as bathing, teeth care, eating, grooming and dressing.
  • Assist patients with personal care, Dressing and Grooming, ADL's, laundry, Ambulatory and INR Monitoring Assistance.
  • Provide psychiatric l, or personal care to mentally ill, emotionally disturbed, or mentally retarded patients.
  • Administer care to patients and support to providers and nurses in the performance of personal care for patients.
  • Document services provided in an accurate and timely manner in accordance with agency policy and personal care plan.
  • Assist patient with personal care, such as bathing, dressing and grooming, light house duties.
  • Check vital signs, documentation of vitals, Assist patient with daily living skills and personal care.
  • Provide personal care and skills development services for children with special health care needs in home setting.
  • Assist patients with daily living activities and providing personal care services including feeding and bathing.
  • Assist patient with feeding, personal care and some AM care and PM care.
  • Assist patient with personal care services such as bladder care, bathing and grooming.
  • Help with personal care and filing bills, paying bills, and running errands.
  • Provided personal care, oral care, bathing, grooming, dressing and undressing.
  • Assist patients with personal care needs, change linens and collect trash from rooms.
  • Assist patients with daily personal care needs per personal care plan, I.e.
  • Assist patients with: bathing, laundry, cleaning, and personal care.

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11. CNA

high Demand
Here's how CNA is used in Patient Services Assistant jobs:
  • Acted as a preceptor for new CNA's, with, proper facilities policies as while as proper lift techniques.
  • Served as a team-leader for fellow co-workers, help with work load, and trained new CNA employees.
  • Provided basic CNA care: bathing, shaving, grooming, dressing, obtaining vital signs.
  • Help patients care for themselves by assisting them with eating and other related activities.CNA
  • Bathe patients and to assist CNA'S with helping patients.
  • Give report to CNA and nurses with change with patients.
  • Obtain vital signs accurately and timely in an hourly rounding setting.CNA
  • Served as CNA on locked Alzheimer's unit.
  • Provide accurate report to next CNA.
  • Obtained facility required CNA courses.
  • Record patient's I & O's.CNA
  • Assist nurses and CNAs with heavy patients in getting them in and out of bed or boosting the patients in bed.
  • Fort Worth, TX 2008-2012 CNA-assess patient's condition and to assist in ensuring their safety and well-being.
  • Advance NC CNA - Provide total care to patients requiring both long term and short term rehabilitation.
  • March, 2015-Present Provide professional CNA care and comfort in the home of a private patient.
  • Promoted to team leader and supervised CNAs.
  • Accepted position as a full time CNA.
  • Garland, TX Medication aid / CNA Obtains records and reports vital signs as indicated during the administration of medications.
  • Restrain or aid patients as necessary to prevent injury Restrain or aid patients as necessary to prevent injury CNA
  • Provide direct care to the more acutely ill residents Care giver/CNA- Tomball Retirement Center

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12. Patient Rooms

high Demand
Here's how Patient Rooms is used in Patient Services Assistant jobs:
  • Maintain and set up patient rooms; responsible for scheduled, monitored, inspections, and maintenance of the group home.
  • Maintain and set-up patient rooms, Perform preventative maintenance on emergency equipment, Utilize PC to enter and retrieve patient data.
  • Tidy patient rooms Answer call lights Assist with patient feeding, hygiene Monitoring patient and reporting change Collecting samples for testing
  • Worked independently as well as in a team environment to execute daily operations of cleaning patient rooms and common areas.
  • Trained in keeping a positive attitude & cleaning patient rooms properly while on a 30 - 45 minute time frame.
  • Clean and sanitize patient rooms, bathrooms, Collect specimens, such as urine, feces, or sputum.
  • Transport patients via wheelchair or cart to and from appointments/procedures, clean patient rooms, and clean inpatient units.
  • General clean patient rooms and non patient areas, interact with patients to make comfortable, use cleaning chemicals
  • Engage in process and development with management on making the delivery to patient rooms a success.
  • Cleaned and sanitized patient rooms, bathrooms, examination rooms, and other patient areas.
  • Sanitized between 15-19 patient rooms daily and spoke with students regarding menu choices.
  • Change bed linens, wash and iron laundry and clean patient rooms.
  • Maintained visitation using Medi-Tech system to keep track of patient rooms.
  • Clean and stock nurse's station/patient rooms as necessary.07/2005 to 12/2006.
  • Pulled up X-Rays/MRI's, obtained reports, cleaned patient rooms.
  • Prepare, clean and stock patient rooms prior to their arrival.
  • Cleaned patient rooms upon discharge and reset Labor and Delivery Suites.
  • Inventoried stock to ensure adequate supplies were in patient rooms.
  • Change bed linens and stock patient rooms with needed supplies.
  • Escort friends and family to patient rooms as needed.

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13. Physical Symptoms

high Demand
Here's how Physical Symptoms is used in Patient Services Assistant jobs:
  • Document or otherwise report changes in behavior, complaints, or physical symptoms to the nurse on duty.
  • Report unusual patient's behavior, complaints, or physical symptoms to nurses.
  • Recorded the residents' behavior and their physical symptoms to the medical personal in charge.
  • Document any observations of residents' behavior, complaints and physical symptoms.
  • Reported observation of residents' behaviors and physical symptoms to nurses.
  • Operated Mechanical Lifts Documented and reported observations of resident's behaviors, complaints and physical symptoms to nurses.

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14. Bed Linens

high Demand
Here's how Bed Linens is used in Patient Services Assistant jobs:
  • Managed patient's laundry, change bed linens on a regular basis, ensuring a clean, personal space.
  • Change bed linens, tighten patient's room, run errands, direct visitors, and answer telephone.
  • Provide patient with a clean environment by changing bed linens, cleaning, washing and ironing laundry.
  • Clean rooms, change bed linens and transport patients from hospital rooms to procedure rooms.
  • Change bed linens, feed patients; provide companionship to keep patients mentally healthy.
  • Provide housekeeping duties which include: changing bed linens, washing and ironing laundry.
  • Change bed linens, prepare food, bathe, dressing and grooming.
  • Change bed linens, run errands, and other duties as needed.
  • Change bed linens and did patient's laundry as appropriate.
  • Care for patients by changing bed linens.
  • Change bed linens, wash and fold laundry and clean patient quarters.
  • Reposition immobile patients; change clothes and bed linens Monitor and document Vital Signs and intake/output on patients with fluid restrictions.
  • Collect specimens, such as urine, feces, or sputum.. Change bed linens or make beds.
  • Change bed linens and make beds .

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15. Phone Calls

average Demand
Here's how Phone Calls is used in Patient Services Assistant jobs:
  • Facilitate communication with ancillary services, greet and assist patients/visitors with phone calls and information requests.
  • Registered patients and insurance information into the data base, answered phone calls, transferred calls and took messages when needed.
  • Received telephone calls and visitors to the VAMC, regarding such things as directions and information for contacting various departments.
  • Maintain high volume of phone calls (respond to inquiries about available medical services and eligibility requirements).
  • Handled inbound and outbound phone calls from Nursing as well as other staff members on the units.
  • Maintain an environment conducive to patient comfort and confidentiality answer phone calls and assist with patient scheduling.
  • Answered telephone calls, assisted patients, scheduled appointments, received, reviewed, and screened documents.
  • Direct all phone calls and medical questions regarding patient medication concerns or medical issues to clinical staff.
  • Accept, screen, and route telephone calls to resolve administrative or clinical problems and inquiries.
  • Demonstrated knowledge of office functions to screen telephone calls and visitors, maintain supervisor's calendar.
  • Screen patient phone calls, and direct to appropriate department including to the triage nurse.
  • Received, screened, and routed telephone calls and messages to patients and staff.
  • Receive and direct phone calls, patients, and other visitors to appropriate departments.
  • Answer telephone calls and email inquiries in accordance with established service standards and protocols.
  • Answer various phone calls related to patient care and direct individuals to appropriate departments.
  • Answered phone calls, scheduled appointments, and answered questions about their insurance.
  • Answered, screened and routed telephone calls and performed general office support tasks.
  • Returned patients phone calls and called in prescriptions under the direction of Physicians.
  • Answered phone calls from parents and other relatives and recorded information about visits.
  • Handled incoming and outgoing faxes; answered phone calls and took messages.

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16. Emotional Support

average Demand
Here's how Emotional Support is used in Patient Services Assistant jobs:
  • Provided companionship and emotional support as well as documented the care provided in patient medical charts
  • Provide companionship and emotional support and keep patients mentally and physically active.
  • Assist patients who received chemotherapy by providing care and emotional support.
  • Provided physical and emotional supports to postoperative GID patients.
  • Listen and provide and provide emotional support and encouragement.
  • Assist in any therapy and recreational activities and provide social and emotional support to the patient's family.
  • Communicate with patients to determine emotional state and their level of assistance for social and emotional support.
  • Assist patients with Alzheimer's, and other dementia, and Provide families with emotional support.
  • Provide personal assistance, medical attention and emotional support to patients and their loved ones.
  • Provide patients with emotional support by listening to them and providing appropriate responses.
  • Give emotional support to patients and their relatives from time to time.
  • Provide behavior/emotional support and supervision for those with dementia and Alzheimer's.
  • Provide emotional support, comfort and safety to all Residents.
  • Provide physical, psychological, and emotional support to patient.
  • Provide emotional support to the patient and families.
  • Provided social and emotional support for patients.
  • Provided emotional support for the patient.
  • Provide emotional support for client.
  • Preform coma stimulation Provide behavioral, emotional support, and supervision for those in secured unit.
  • Provided emotional support for patients and families Assisted in stock replenishment and sanitization

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17. Data Entry

average Demand
Here's how Data Entry is used in Patient Services Assistant jobs:
  • Register patients verified patient information data entry documents vs. existing information in patient database.
  • Maintained and update database with patient information via data entry to ensure accuracy.
  • Completed data entry to benefits investigation.
  • Perform a variety of patient services, including transcription of physician orders, data entry, and thin patient charts.
  • Filed all necessary paperwork including paperwork to be sent to physicians, data entry, insurance, and nursing notes.
  • Assisted patients in registration process, light data entry, scheduled patients' appointments, answered multiple phone lines.
  • Answer phones, data entry, make copies, send faxes, file and various other office duties.
  • General Clerical functions including copying, faxing, data entry, and file maintenance.
  • Check in Patients, Answer phone-lines, schedule and confirm appointments, Data entry.
  • Completed a vast amount of data entry into the EMR system on a daily basis
  • Reviewed documents for omissions and inconsistencies and ensures data entry was complete and accurate.
  • Assist team members with data entry, insurance billing and prescription filling duties.
  • Perform duties of great sensitivity, confidentiality and heavy data entry skills.
  • Prepared batch and data entry for charges, registration and payment information.
  • Trained in data entry, patient appointment scheduling, Posting payments.
  • Answered phones, scheduled appointments, data entry and filing.
  • Used the computer for Data entry and retrieving patient data.
  • Correct documentation of data entry and scanned lab/x-ray results.
  • Complete and accurate data entry of patient information.
  • Performed data entry, documenting daily logs.

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18. EKG

average Demand
Here's how EKG is used in Patient Services Assistant jobs:
  • Rotated departments including the emergency department, pediatrics, MICU, SICU, acute, EKG, and triage.
  • Assisted the MD during clinic by taking vitals on patients, running EKG's, handling medication reviews/refills.
  • Watched and interpreted brain activity, body movements, oxygen levels, respiratory rate, EKG, snoring.
  • Perform CBG's, EKG's, and Bladder Scans on patient as requested by the Nurses/Doctors.
  • Monitor vital sign (temperature, pulse, blood pressure) or EKG signals and patient condition.
  • Performed EKG's, bladder scans, glucose monitoring, other duties upon request.
  • Perform EKG's, draw blood and administer medications as directed by physician.
  • Preformed EKG on patients and reported back to the doctor of my finding.
  • Assist patients with vital signs, history, EKG, and laboratory.
  • Assess patients by taking vital signs, protocols and EKG's.
  • Performed EKG, nerve testing and bone density testing
  • Performed EKG's as deemed necessary by Physicians.
  • Prepare EKG, Catheter care and colostomy care.
  • Preformed EKG and applied heart monitors.
  • Assist the physician with common procedures, (EKG, assist with pap smear, etc.)
  • Perform EKG s and PFT s to patients.
  • Obtain EKG's Note any unusual changes in resident's condition and report to nurse.
  • Performed A1cs, Glucose monitoring, Urinalysis, EKGs, administered injections and blood draw.
  • read and measure the patient's EKG/ECG strips for the Cardiologist.
  • Check order & draw blood samples Take patient EKG as ordered.

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19. Medical Appointments

average Demand
Here's how Medical Appointments is used in Patient Services Assistant jobs:
  • Initiate new authorization with patient's insurance company for chemotherapy, outpatient procedures, and schedule medical appointments.
  • Accompany patients to medical appointments and taking them out into the community for community integration and socialization
  • Coordinated transportation for medical appointments for hearts and liver transplant patients.
  • Involved in scheduling of medical appointments; coordinate transportation accordingly.
  • Provided companionship during transportation to medical appointments.
  • Provide transportation to medical appointments and shopping.
  • Accompany patients to medical appointments.
  • Provide transportation to medical appointments, grocery store, and or run errands for patient.
  • Assist patients to and from medical appointments and legal appointments such as court dates.
  • Provide transportation to and from medical appointments, family visits and necessity shopping.
  • Answer inquiries from Veterans in relation to medical appointments/procedures and various Dept.
  • Provide assistance with patient's medical appointments and referrals for services.
  • Assist the patients in outside traveling such as medical appointments.
  • Escort patients to medical appointments and physical therapy sessions.
  • Transport patients to medical appointments and general errands.
  • Bring patients to medical appointments and grocery shopping.
  • Scheduled medical appointments and follow up visits.
  • Assist with meals, meds and hygiene; also provide assistance with transportation to medical appointments and nursing visits.
  • Provide patients with transportations to and from medical appointments.
  • Answered phone enquiries and handled medical appointments.

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20. RN

average Demand
Here's how RN is used in Patient Services Assistant jobs:
  • Communicated with members of Food and Nutrition Department and Nursing Department effectively and concisely regarding patient concerns/issues, and requests.
  • Analyzed and advised recommendations to management concerning such issues as staffing decisions, budgeting and/or procedural changes.
  • Determined if Veterans were eligible for travel money, coordinated any travel authorized under governing rules.
  • Keep SHC internal insurance representatives aware of any insurance/billing or claims situations that need attention.
  • Provide information regarding hospital payment requirements, alternative financing, and charity care programs.
  • Prepared and maintained current written narrative documentation of the activities concerning individual cases.
  • Reviewed state and federal documentation for accuracy and submitted reports to governing agencies.
  • Learned/complied with HIPAA regulations; maintained strict computer and patient information security.
  • Turn bedridden patients regularly according to established criteria to prevent bedsores.
  • Managed multiple databases concerning time lines for dosage of prescription medications.
  • Supported graduate medical students with their internship and residency training process.
  • Listened attentively to customer needs and Concern; demonstrated Empathy.
  • Received routed calls; internal and external communications with customers.
  • Responded to patient request and concerns professionally.
  • Assisted in resolving any administrative concern.
  • Verified insurance using government websites.
  • Assist and perform simulation procedures, including constructing immobilization devises, tattooing, and set up patient return date and time.
  • Teach family members to care for the patient by instructing appropriate ways to lift, turn, and re-position the patient.
  • Collect all payments due from patient at time of service, prepare payments journals and make bank deposits for all collections.
  • Schedule new and return visits determining appropriate sub-specialty within a clinic based on symptoms described and urgency of the appointment request.

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21. Signal Lights

average Demand
Here's how Signal Lights is used in Patient Services Assistant jobs:
  • MARCH 2010-JUNE 2010 Answer patient call signals, signal lights, or bells to determine patients' needs.
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
  • Answered signal lights, bells and intercom system to assist patients' needs.
  • Answered signal lights to determined patients' needs and requests.
  • Answer patient signal lights to determine the patient's needs.
  • Answered signal lights, bells, alarms and intercom system to determine residents' needs.

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22. Patient Behavior

average Demand
Here's how Patient Behavior is used in Patient Services Assistant jobs:
  • Documented observations of patient behavior and status and reported clinical activity.
  • Document or otherwise report observations of patient behavior.
  • Report any discrepancy in patient behavior or state to their nurse or doctor.
  • Observed and documented patient behavior, and the feeding and toileting pattern.
  • Document patient behavior and offer report at end of shift.
  • Documented patient behaviors and any changes in resident symptoms.
  • Observe changes in patient behavior or condition.
  • Monitor and record patient behaviors.
  • Monitor and report patient behaviors.
  • Inform RN's and MD's of changed patient behavior.
  • Documented Patient behaviors and assisted with treatment modalities.

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23. Physical Support

average Demand
Here's how Physical Support is used in Patient Services Assistant jobs:
  • Provide physical support to assist patient.
  • Provided physical support to each patient with relationship to individual ability and hospital policy.
  • Provided physical support with residents to perform daily activities.
  • Provided emotional and physical support to all residents.
  • Provide emotional and physical support for patients.
  • Provided physical support to carry out Activities of Daily Living such as bathing, dressing, grooming, and toileting.

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24. Fluid Intake

average Demand
Here's how Fluid Intake is used in Patient Services Assistant jobs:
  • Set up patient's food and nutritional needs, such as feeding, food preparation, fluid intake and record keeping.
  • Perform food service functions that include: serving food, assisting with eating, and recording food/fluid intake.
  • Assist residents with food and fluid intake, output and document as directed.
  • Obtain vital signs and document them as well as food and fluid intake.
  • Observe patients conditions, measuring and recording fluid intake and out put.
  • Record patients' vitals, food and fluid intake and output.
  • Documented all food and fluid intake and output, as directed.
  • Assisted in providing patients with adequate nutrition and fluid intake.
  • Collect, measure and record fluid intake and outtake.
  • Record vital signs and measure fluid intake and outtake.
  • Documented fluid intake and output from collected specimen.
  • Monitor fluid intake and output levels.
  • Record adequate fluid intake and output.
  • Track patient fluid intake and output.
  • Managed and recorded fluid intake/output Maintaining zone areas
  • Observed and documented patient status and reported patient complaints to the RN's.Assisted with adequate nutrition and fluid intake.

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25. Intercom Systems

average Demand
Here's how Intercom Systems is used in Patient Services Assistant jobs:
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
  • Answered patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
  • Answered patient call signals, signal lights, bells, or intercom systems to determine patient' needs.
  • Answered signal lights, bells and intercom systems to determine patients' needs.Bathed, dressed and undressed patients.
  • 77573Answered call signal lights bells and intercom systems to determaine patient's need in a timely and efficent manner,

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26. Daily Care

average Demand
Here's how Daily Care is used in Patient Services Assistant jobs:
  • Assist patients with daily care needs such as ADL's, mobility assistance, nutritional support, and emotional support.
  • Assist patients/with daily care such as cooking, cleaning, feeding, dressing, restroom assistance, bathing, etc.
  • Monitor, assist and assessment of patient in daily care, Documentation and Reports to families and Primary Physician.
  • Assist residents taking vital signs, assist with admission, and document daily care with RN.
  • Assist patients with Daily care and activities as well as transporting patients as needed.
  • Attended to any daily care that patients needed.
  • Prioritize patient daily care and scheduled patient procedures.
  • Assist patients with daily cares.
  • Observe, report, document and communicate the patients daily care, or progress to the healthcare team.
  • Listen and be an advocate for patients whenever needed Provide daily care, assess vital signs
  • Helped residents with their daily cares Assisted residents in social activities
  • Prioritize patient daily care according to acuity and scheduled patient procedures .
  • Provided patient support Responsible for supply requisition Maintained stock of supplies Maintained and cleaned equipment Assisted nurses with daily care of patients

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27. Medical Equipment

average Demand
Here's how Medical Equipment is used in Patient Services Assistant jobs:
  • Provide recommendations for home durable medical equipment and adaptations to home.
  • Prepare medical instruments or equipment for use, and operate medical equipment
  • Complete patient and family education regarding medical equipment use.
  • Perform preventive maintenance on wheelchair and other medical equipment.
  • Calibrated and repaired a variety of medical equipment.
  • Assess the family support system, and assist the patient with services, such as qualifying for durable medical equipment.
  • Assist patients with the use of durable medical equipment; uses equipment safely, complete required documentation if needed.
  • Manage all purchasing including medical equipment, computer hardware and software, uniforms, furnishings, and disposables.
  • Support diagnostic and technical treatment, procedures, such as setting up and operating special medical equipment.
  • Assist patient with customer service by taking telephone orders for supplies and medical equipment deliveries.
  • Assist patient with medical equipment use; including CPM use and use of a walker.
  • Enter data into our OrderPro software program for new patients requesting disposable medical equipment.
  • Assist patient with basic medical equipment if the Aide has been properly trained.
  • Clean and provide hygiene to the patient room and/or the medical equipment.
  • Clean, repair, track, and maintain durable medical equipment.
  • Clean and sanitize bedroom, bathroom and all medical equipment.
  • Assist patients with medical equipment setup and troubleshoot equipment.
  • Set up Medical Equipment, and Assist Nurse w/Procedures.
  • Make beds, clean and care for medical equipment.
  • Stocked medical equipment as well as other medical supplies.

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28. Front Desk

average Demand
Here's how Front Desk is used in Patient Services Assistant jobs:
  • Administered front desk services and answered calls* Scheduled patient follow-up appointments* Verified medical insurance
  • Covered the inpatient front desk, which includes registering patients, handling faxes, prioritizing urgent requests and handling stat calls.
  • Assist patients, physicians, and staff with insurance issues, Organize and coordinate ordering of front desk supplies and forms.
  • Assist with front desk duties such as verifying patient insurance benefits, and confirming patient appointments for treatment.
  • Front desk duties include filing, faxing, answering calls and calling back patients to scheduled appointments.
  • Provided excellent front desk client support to a diverse group of patients and visitors regarding VA services.
  • Perform physical assessments, routine test, vitals, patient registration, and front desk office support.
  • Front desk reception, answering and responding to all phone calls, scheduling and confirming all appointments.
  • Manage inventory of office supplies for front desk area, and medical supplies for clinical procedures.
  • Provide relief at operating room front desk, answering phones and logging in computer information.
  • Responded to internal emails and telephone calls from front desk and other department staff.
  • Managed the medical front desk for the Intensive Care Unit & Medical Surgical Department.
  • Serve as lead trainer for new Mott Hospital employees and front desk staff.
  • Work the front desk as receptionist and schedule appointments and post co-pays.
  • Assist with performing evaluations for Mott Hospital and front desk employees.
  • Assist patients at front desk, checking them in and out.
  • Answer phone, greet patients at front desk during check in.
  • Worked front desk assisting patients with check in and check out.
  • Greeted patients at front desk prior to checking in for appointments.
  • Front desk duties including answers phones and completing phone/online orders.

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29. Report Observations

average Demand
Here's how Report Observations is used in Patient Services Assistant jobs:
  • Complete physical checks and monitor patients to detect unusual or harmful behavior and report observations to professional staff.
  • Report observations and activities to the primary nurse or therapist responsible for the patient.
  • Observe the patient, report observations and document observations and care performed.
  • Assist in patient charting, document care and report observations to nursing staff
  • Record vital signs and report observations to nurse.
  • Document and report observations to the nursing supervisor.

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30. Record Food

low Demand
Here's how Record Food is used in Patient Services Assistant jobs:
  • Measure and record food and liquid intake or urinary and fecal output, taking vital signs, reporting changes.
  • Measure and record food and liquid intake and urinary and fecal output.
  • Measure and record food and liquid intake
  • Collect samples for testing, perform routine laboratory tests, feed patients, and record food and fluid intake and output.
  • Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
  • Measure and record food and liquid intake or urinary and fetal output reporting any changes to my superior.

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31. Respiration Rate

low Demand
Here's how Respiration Rate is used in Patient Services Assistant jobs:
  • Record Vital Signs Such As Blood Pressure Temperature Pulse And Respiration Rate As Directed By Nursing Staff.
  • Record vital sings, sure as temperature, blood pressure, pulse, and respiration rate.
  • Record temperature, pulse, and respiration rate.
  • Record vital signs, such as temperature, blood pressure, pulse, or respiration rate..
  • Blood pressure, pulse, respiration rate and run EKG's and blood draw as directed by medical or nursing staff.
  • Obtain and document vital signs such as : height, weight, blood pressure, pulse and respiration rate.

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32. Medical Staff

low Demand
Here's how Medical Staff is used in Patient Services Assistant jobs:
  • Coordinated communication between patients, family members, medical staff, administrative staff, and regulatory agencies.
  • Provided necessary support and assistance to medical staff and patients for unit specific procedures.
  • Communicate effectively and professionally with nursing and medical staff.
  • Developed and conducted formal presentations to medical staff.
  • Coordinated communication between patients and medical staff.
  • Communicate effectively with other medical staff.
  • Serve as a conduit between patients and nurses and doctors and record and communicate all issues to medical staff.
  • Accompany patients and visitors to the Emergency Department and maintain flow between patients, visitors, and medical staff.
  • Interacted with the medical staff who provided mammograms, bone density tests, x-rays, cat scans and MRI's
  • Function as a liaison between patient and medical staff by assisting with Peri-Operative tasks such as vital signs.
  • Confer with doctors, nurses and other medical staff and family members, concerning patient's health.
  • Greeted, welcomed, and assisted incoming visitors (Doctors, Medical Staff, & Patients)
  • Assist medical staff with home care for mentally/physically disabled children ranging from 3-17 years of age.
  • Work closely with medical staff to provide patients with information to better make nutritional choices.
  • Coordinated communication between patients, family members, medical staff, and insurance providers.
  • Noted for providing quick responses to serious situations requiring immediate medical staffing and resources.
  • Educate the medical staff on when it is appropriate to contact adult protective services.
  • Take direction from medical staff while sharing concerns with colleagues, supervisors, etc.
  • Assist medical staff by organizing the medicine room and the nurse's station.
  • Observed patients emotional and mental condition and update any changes to medical staff.

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33. Meal Trays

low Demand
Here's how Meal Trays is used in Patient Services Assistant jobs:
  • Assist with meal tray distribution, Set up meal trays and/or feed patients as needed.
  • prepare and deliver patient meal trays; stock nurses stations with food for inbound patients
  • Helped with feeding, handling of meal trays, documented in/out put.
  • Pass and pick up meal trays and help feed patients if necessary.
  • Answered call lights to determine resident's needs, served and collected meal trays.
  • Assist in dinning room passing meal trays, assist with feeding if needed.

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34. Fecal Output

low Demand
Here's how Fecal Output is used in Patient Services Assistant jobs:
  • Assisted with ADL's-Measured and Recorded food/ liquid intake-Measured urinary and fecal output-Single and two-person lifts-Completed patient daily charting

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35. Dress Patients

low Demand
Here's how Dress Patients is used in Patient Services Assistant jobs:
  • Assisted with a special task force analyzing patient complaints and developed a program to address patients concerns to increasing patient satisfaction.
  • Feed, bathe and dress patients.
  • Undress, wash, and dress patients who are unable to do so for themselves.
  • Bathe and dress patients, Serve meals and help patients eat.
  • Bathe, dress/undress patients, and feed patients requiring assistance.
  • Bathe, dress/undress patients and help with personal hygiene.

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36. Veterans

low Demand
Here's how Veterans is used in Patient Services Assistant jobs:
  • Provide Assistance to Veterans and their families overnight * Handle confidential information using various computer applications i.e.
  • Verified and entered confidential information including Social Security Numbers and third party insurance data from Veterans.
  • Advised veterans of their entitlements and offered assistant to veterans and beneficiaries seeking medical treatment.
  • Provided basic information to Veterans on enrollment, clinic locations and other services available
  • Informed Veterans of enrollment/eligibility, Means Testing, and Beneficiary Travel procedures.
  • Explain eligibility requirements and entitlement decisions to Veterans requesting VA medical benefits.
  • Registered patients, documented/categorized patients, counseled veterans on their benefits.
  • Participated and coordinated community activities to involve veterans and their families.
  • Assisted veterans with everyday living techniques; planned daily recreational activities.
  • Assisted veterans in completing reimbursement documentation accurately for submission.
  • Utilized VISTA (Veterans Integrated System Technology Architecture) software to accurately schedule, cancel, and/or update patient demographics.
  • Assist Doctors and Register Nurses by ordering diagnostic exams and coordinate travel of patients to the Veterans Administration Medical Center.
  • Scheduled appointments for soldiers, family members, retirees, and veterans utilizing the Composite Health Care System.
  • Utilize the national automated means test letter system for informing veterans of upcoming expiration of their means test.
  • Monitored the Mental Health and General Medicine front desk to provide assistance to veterans with the check-in/check-out process.
  • Advised veterans on medical benefits and routine non-VA care, referred those of a complex nature where appropriate.
  • Filed court order to hold veterans in the hospital for the safety of the community and for themselves.
  • Conducted interviews and counseling for veterans in order to provide them with the health care they needed.
  • Grade 5) Duties included the greeting of Veterans and families to assist in any way possible.
  • Input data into VA Computer System for registration of Veterans for medical care, and filing records.

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37. Physical Therapy

low Demand
Here's how Physical Therapy is used in Patient Services Assistant jobs:
  • Performed physical therapy and speech therapy under supervision of a certified physical and speech therapist.
  • Administer and record oral medication and physical therapy according to physicians' instructions.
  • Assist patients with accountability attending physical therapy appointments and general hygiene.
  • Perform general duties that relates to Occupational/ Physical Therapy Rehabilitation patients.
  • Transferred Patients to Occupational Therapy Room/ Physical Therapy room.
  • Work as Central Supply relief and physical therapy assistant relief
  • Assist patient with mobility and physical therapy exercises.
  • Assisted Physical Therapy in maintaining scheduled therapy appointments.
  • Secure patients into or onto physical therapy equipment.
  • Assist with prep for physical therapy Documentation
  • Provided basic physical therapy exercise.
  • Assist patients with their activities of daily living recreational and social needs physical therapy to help promote quality of life.
  • Confer with physical therapy staff or others to discuss and evaluate patient information for planning, modifying or coordinating treatment.
  • Work with patient and physical therapy to ensure that patient has legitimate blood flow and bone strengthening.
  • Encouraged and aided a variety of clients with physical therapy activities during their out-patient stay.
  • Point of care, vital signs, documenting charts, also respiratory and physical therapy.
  • Work with many services for example Physical Therapy, Radiology, Cardiology and Orthopedics.
  • Assist patient with physical therapy, use of their walkers and knee immobilizers.
  • Requested consents for social worker, physical therapy, radiology and cardiovascular test.
  • Transport patients to and from the therapy gym for occupational/physical therapy.

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38. Treatment Plans

low Demand
Here's how Treatment Plans is used in Patient Services Assistant jobs:
  • Assist in the implementation of treatment plans created by the supervisor to ensure safety, structure and enrichment for the children.
  • Collect information about conditions and treatment plans from caregivers, nurses and doctors to assist with providing the appropriate care.
  • Prepare patients for meeting with providers about infectious disease test results, primarily HIV/AIDS, and treatment plans.
  • Consulted Manager to obtain information on patient s dental history, treatment plans, treatments, and recalls.
  • Gathered information from other caregivers or nurses about residents condition, treatment plans, or activity level.
  • Obtain vitals and any other patient information about condition and treatment plans from fellow care givers.
  • Work in conjunction with other medical staff to devise further treatment plans and objectives.
  • Worked with care teams to develop treatment plans that would meet patient's needs.
  • Assist in development of resident treatment plans and participated in resident care assessments.
  • Followed doctor's orders for home treatment plans and assisted with medications.
  • Assist patients with their treatment plans to move forward in their recovery.
  • Assist patients in making payments, appointments and explaining their treatment plans.
  • Liaised between client and physicians to ensure patient comprehension of treatment plans.
  • Assisted with patient needs and treatment plans.
  • Screen assessments, psycho-socials treatment plans.
  • Instructed patients and family members on proper discharge care.Convey information between patients and physicians to ensure patient comprehension of treatment plans.
  • Obtain necessary preauthorization of treatment plans.
  • Maintain patients charts, complete biopsychosocial, treatment plans, and daily DAP notes.
  • Abstracted information from patients records which include progress notes, lab reports, treatment plans, etc.

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39. Bedridden Patients

low Demand
Here's how Bedridden Patients is used in Patient Services Assistant jobs:
  • Rotate bedridden patients, to prevent bed sores and to improve circulation.
  • Turn or reposition bedridden patients, giving showers or bed baths, transferring patients to wheelchairs.
  • Bathed, groomed, shaved, dressed turned and re-positioned bedridden patients, alone and with assistance, to prevent bedsores.
  • Turn and position bedridden patients; assist with personal hygiene, mobility, and feeding.
  • Turned or positioned bedridden patients to prevent bedsores and preserve normal range of motion.
  • Turn and re-positioned bedridden patients every two hours to prevent bedsores.

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40. Safe Environment

low Demand
Here's how Safe Environment is used in Patient Services Assistant jobs:
  • Facilitate a creative and safe environment with diversified and stimulation recreational activities
  • Provide safe environment by monitoring patient safety.
  • Maintained safe environment and minimized falls.
  • Assisted the patient to maintain good personal hygiene, maintaining a healthful safe environment, plan and prepare nutritious meals.
  • Assist in caring for patients with special or age-related needs, providing a safe environment and utilizing appropriate resources.
  • Maintain a clean and safe environment, assist with grooming, oral and personal hygiene, meal preparation.
  • Assist in the maintenance of the unit to provide for a pleasant, efficient and safe environment.
  • Maintain a clean safe environment and other related function, participates in nursing activities as assigned.
  • Provide continuous, direct one-to-one patient observation to maintain a safe environment for the patient.
  • Ensured lobby remains a quiet and safe environment Applied HIPPA privacy standards relevant to job
  • Maintain a safe environment for patients and staff and report all unsafe practices.
  • Cleaned and disinfected rooms and furniture to maintain orderly and safe environment.
  • Provide a safe environment for children and adults with different mental disorders.
  • Maintained a safe environment, supervise the environment to prevent or reduce injuries
  • Provide a safe environment in order to prevent patient falls and injuries.
  • Help maintain a clean and safe environment for customers internal and external.
  • Help maintain a safe environment where patients can heal without fear.
  • Maintained a clean and orderly environment as well as a safe environment
  • Provide safe environment through use of education and proactive teamwork.
  • Maintain a healthy and safe environment which promotes healing.

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41. Ascertain Feelings

low Demand
Here's how Ascertain Feelings is used in Patient Services Assistant jobs:
  • Communicate with patients to ascertain feelings or need for assistance or social and emotional support.

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42. Hippa

low Demand
Here's how Hippa is used in Patient Services Assistant jobs:
  • Maintained required records, documentation and insurance information according to HIPPA.
  • Collect medical information using confidentiality and HIPPA guidelines.
  • Verified patient identifiers while maintaining secured HIPPA information.
  • Maintain HIPPA law pertaining to resident confidentiality.
  • Follow HIPPA/OSHA guidelines and maintain confidentiality.
  • Enter new patients' personal and medical information into the system, also complying with the HIPPA Privacy act.
  • Served as clinics expert on administrative policies and front desk procedures as well as confidentiality and HIPPA.
  • Comply with strict adherence to HIPPA standards on all patient documentation, records, and interactions.
  • Adhere to strict HIPPA regulations especially when communicating to others outside of ESI.
  • Adhered to all HIPPA, compliance, and privacy and confidentiality standards.
  • Adhere to infection control, safety guideline, and HIPPA policies.
  • Handle medical record requests according to HIPPA regulations and office policy.
  • Maintain patient private, confidential patient information to ensure HIPPA compliance.
  • Shift leader responsible for policy & HIPPA compliance during my shifts.
  • Demonstrated knowledge of Patient rights and confidentiality policy (HIPPA).
  • Maintain HIPPA compliance, and preformed special projects as assigned.
  • Adhere to safety guidelines, institutional policies, HIPPA.
  • Perform basic mathematical calculations and follow all HIPPA laws.
  • Ensured compliance with all HIPPA rules and regulations.
  • Follow HIPPA procedures and maintained privacy of patients.

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43. Meal Prep

low Demand
Here's how Meal Prep is used in Patient Services Assistant jobs:
  • Supervised, meal preparation, doctors' appointments, professional evaluations, and assisted in school work.
  • Perform household tasks that include meal preparation and cleanup, laundry, housecleaning and running errands.
  • Assist patients in ADL's, grooming, home management, and simple meal preparation.
  • Assist patients with self-administration of medications, meal preparation and transportation to and from work.
  • Assisted with in home care such as cleaning, meal prep and personal hygiene.
  • Assist patients with meal preparation, light housekeeping, and medication reminders as needed
  • Assist patients with taking medication, transportation, meal prep, Discharge transport.
  • Performed light house work, laundry, change linens, and meal preparation.
  • Assist patient with personal hygiene, clothing, and meal preparation.
  • Assist with meal preparations and other duties as assigned
  • Light house cleaning and meal preparation.
  • Assisted in meal prep, feeding, escort to Dr.
  • Assist with meal preparation One-on-one watch care of patients at hospital
  • Assisted residents with meal preparation and eating Assisted residents with daily housekeeping and social activities Cleaned rooms and common areas
  • Performed daily patient care, certified medication administrator * Assisted with meal preparation and personal hygiene * Patient charting
  • Take vital signs when necessary Ensure that kitchen and dishes are clean Assist in meal preparation Served meals to patients.
  • Prompted client to take medications Assisted with activities of daily living (ADL) Performed light housekeeping duties Individualized care Meal preparation
  • Total care, Patient Transportation Working Directly Under Physicians Orders Measurements of Intake/Output, Dosage calculations Meal Preparation Vital Signs

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44. CPR

low Demand
Here's how CPR is used in Patient Services Assistant jobs:
  • Conduct emergency procedures such as first aid, CPR in accordance with the nature of emergencies while maintaining emergency protocols.
  • Guide veterans in completing means test and ensures completion and accuracy upon entering the information in VISTA, and CPRS
  • Interpret and transcribe physicians' orders and process referrals from other services, upon receipt in CPRS database.
  • Utilize Vista Web and CPRS to confirm flight and travel requests made by veterans.
  • Input labs and appointments at request of physicians and providers using CPRS and Vista.
  • Check vital signs, perform CPR and First Aid, and assist in medical examination
  • Save a life near Chesapeake Highway in Virginia simply using my CPR training.
  • Conduct Quality Assurance reviews on all scanned documents loaded into the CPRS.
  • Coordinate examinations daily using VISTA, PACS, and CPRS scheduling software.
  • Certified in CPR and First Aid through the American Red Cross.
  • Enter patient information into Computerized Patient Record System (CPRS).
  • Updated and scheduled patient consultations in Vista and CPRS.
  • Admit, Discharge and transfer patients using CPRS/VISTA system.
  • Learned basic self-defense classes and have my CPR certification.
  • Experienced in computer programs such as VISTA and CPRS.
  • Earned medical worker CPR Certification and remained OSHA compliant.
  • Obtain specimens, perform CPR and provide first aid.
  • Perform lifesaving maneuvers such as CPR and Heimlich.
  • Administer first aid/CPR when needed.
  • Perform various treatments including CPR.

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45. Oral Hygiene

low Demand
Here's how Oral Hygiene is used in Patient Services Assistant jobs:
  • Assisted in educating patients regarding oral hygiene through demonstrations.
  • Assist patient with oral hygiene and nutritional needs, identify signs and symptoms of infections, Alzheimer's and dementia disease.
  • Assist with bathing, oral hygiene, and dressing, escort patients to and from doctors and dialysis appointments.
  • Assist patients with personal hygiene and grooming (bathe patient, give oral hygiene, and shave).
  • Assist patients with personal dressing and grooming, including nail, hair, and oral hygiene.
  • Transfer patients to wheelchair/stretcher, bathe patients; give oral hygiene, shave patients.
  • Assist patients with bathing, oral hygiene, grooming, feeding and other needs.
  • Provide extensive care for Bathing, dressing, oral hygiene, and meal time.
  • Instruct patients on oral hygiene, etc.

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46. Daily Needs

low Demand
Here's how Daily Needs is used in Patient Services Assistant jobs:
  • Experience: Assisting patients in daily needs, helping with non-compliant individuals and helping to monitor the wellness of residents.
  • Help assist clients at the daycare center with the daily needs such as: bathroom break, activities and eating
  • Assist patient with everyday daily needs and make sure they are safe at all times.
  • Keep management fully informed of daily needs and problems that develop during the shift.
  • Assist patient with daily needs washing, cleaning, and errands
  • Run errands for daily needs Assist and/or attend to any and all domestic needs, according to client's needs
  • range of motions and daily needs.
  • Assisted patient with daily needs Passed meds as needed and made patient comfortable

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47. Skin Care

low Demand
Here's how Skin Care is used in Patient Services Assistant jobs:
  • Assist with personal hygiene needs which include bathing, skin care, grooming, oral hygiene and toileting needs.
  • Take and record vital signs, Provide skin care, Care for residents with Dementia.
  • Participate in skin care prevention under the direct supervision of a nurse.
  • Check skin carefully during bath and report anything abnormal to nurse.
  • Provide skin care, Bathe and dress patient.
  • Assist with getting dressed Assist patients with skin care Prepare / serve meals Assist with showering/bedbaths Assist feeding Assist tranportation

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48. Charge Nurse

low Demand
Here's how Charge Nurse is used in Patient Services Assistant jobs:
  • Take patients vital signs, record intake and output, follow each patients care plan and follow direction from charge nurse.
  • Assisted with taking vital signs, reparations, charting on patients, assessing the patient and reporting to the charge nurse.
  • Perform only those duties listed on the care plan except when instructed otherwise by the charge nurse.
  • Organized and prepared paperwork for the charge nurse so that the procedures could be done.
  • Report any unusual circumstances in the patients' condition or environment to the charge nurse.
  • Document any changes in patient's condition in chart to inform charge nurse and physician.
  • Assist Patients with ambulation, report to charge nurse any incident or skin issues etc
  • Perform the basics of assessing patient vital signs and reporting changes to charge nurse.
  • Communicate these recordings to other CNA shifts, Registered Nursing staff and Charge Nurses.
  • Report all changes in the patient's condition to the Clinical Services Director/Charge Nurse.
  • Report to charge nurse any unusual changes regarding mental changes and observable changes.
  • Assist charge nurse with providing care to patients in a nursing home setting.
  • Report to charge nurse any changes in resident's condition or behavior.
  • Report changes in the patient's condition to charge nurse and physicians.
  • Familiarized with charge nurse duties to be able to assist when needed.
  • Observe patients conditions and report all changes to the charge nurse.
  • Monitor patient activity and report any changes to the charge nurse.
  • Obtain vital signs and notify charge nurse of any abnormal findings.
  • Executed daily operations to meet the needs of the charge nurse.
  • Follow directives of charge nurse as it pertains to patient care

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49. Medical Attention

low Demand
Here's how Medical Attention is used in Patient Services Assistant jobs:
  • Observe patients to detect symptoms that may require medical attention.

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20 Most Common Skill for a Patient Services Assistant

Patient Care23.2%
ADL8.1%
Vital Signs6.3%
Medical Records6.1%
Insurance Companies5.8%
Blood Pressure5.8%
Scheduling Appointments5.4%
Customer Service5.3%

Typical Skill-Sets Required For A Patient Services Assistant

RankSkillPercentage of ResumesPercentage
1
1
Patient Care
Patient Care
16.1%
16.1%
2
2
ADL
ADL
5.6%
5.6%
3
3
Vital Signs
Vital Signs
4.4%
4.4%
4
4
Medical Records
Medical Records
4.2%
4.2%
5
5
Insurance Companies
Insurance Companies
4%
4%
6
6
Blood Pressure
Blood Pressure
4%
4%
7
7
Scheduling Appointments
Scheduling Appointments
3.8%
3.8%
8
8
Customer Service
Customer Service
3.7%
3.7%
9
9
Daily Living Activities
Daily Living Activities
3.2%
3.2%
10
10
Personal Care
Personal Care
2.9%
2.9%
11
11
CNA
CNA
2.4%
2.4%
12
12
Patient Rooms
Patient Rooms
2.1%
2.1%
13
13
Physical Symptoms
Physical Symptoms
1.9%
1.9%
14
14
Bed Linens
Bed Linens
1.8%
1.8%
15
15
Phone Calls
Phone Calls
1.7%
1.7%
16
16
Emotional Support
Emotional Support
1.6%
1.6%
17
17
Data Entry
Data Entry
1.6%
1.6%
18
18
EKG
EKG
1.5%
1.5%
19
19
Medical Appointments
Medical Appointments
1.4%
1.4%
20
20
RN
RN
1.4%
1.4%
21
21
Signal Lights
Signal Lights
1.4%
1.4%
22
22
Patient Behavior
Patient Behavior
1.3%
1.3%
23
23
Physical Support
Physical Support
1.3%
1.3%
24
24
Fluid Intake
Fluid Intake
1.3%
1.3%
25
25
Intercom Systems
Intercom Systems
1.3%
1.3%
26
26
Daily Care
Daily Care
1.2%
1.2%
27
27
Medical Equipment
Medical Equipment
1.2%
1.2%
28
28
Front Desk
Front Desk
1.2%
1.2%
29
29
Report Observations
Report Observations
1.2%
1.2%
30
30
Record Food
Record Food
1.1%
1.1%
31
31
Respiration Rate
Respiration Rate
1.1%
1.1%
32
32
Medical Staff
Medical Staff
1.1%
1.1%
33
33
Meal Trays
Meal Trays
1.1%
1.1%
34
34
Fecal Output
Fecal Output
1.1%
1.1%
35
35
Dress Patients
Dress Patients
1.1%
1.1%
36
36
Veterans
Veterans
1%
1%
37
37
Physical Therapy
Physical Therapy
1%
1%
38
38
Treatment Plans
Treatment Plans
1%
1%
39
39
Bedridden Patients
Bedridden Patients
1%
1%
40
40
Safe Environment
Safe Environment
0.9%
0.9%
41
41
Ascertain Feelings
Ascertain Feelings
0.9%
0.9%
42
42
Hippa
Hippa
0.9%
0.9%
43
43
Meal Prep
Meal Prep
0.9%
0.9%
44
44
CPR
CPR
0.9%
0.9%
45
45
Oral Hygiene
Oral Hygiene
0.9%
0.9%
46
46
Daily Needs
Daily Needs
0.8%
0.8%
47
47
Skin Care
Skin Care
0.8%
0.8%
48
48
Charge Nurse
Charge Nurse
0.7%
0.7%
49
49
Medical Attention
Medical Attention
0.7%
0.7%

67,516 Patient Services Assistant Jobs

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