A patient services manager works directly with the staff and patients to implement the policies that best provide care for the patient. They make sure the staff obeys the procedures put in place by the government and the administration. They also supervise maintenance, repairs, and cleaning of equipment and act as a liaison between upper management and medical staff.

The duties and responsibilities that you will perform within this capacity include but are not limited to overseeing patient services to meet treatment goals, scheduling patient appointments, answering patient calls, obtaining relevant patient information such as insurance, enforcing departmental policies and procedures, and recruiting, training, and mentoring patient service staff.

Educational requirements include a bachelor's degree in nursing with management concentrations or a health information management degree through a school's science or business department. Moreover, for higher-level patient care management positions, employers often desire candidates with an advanced degree and relevant work experience.

Along with massive duties and responsibilities comes generous monetary compensation. The average hourly salary is $35.49, which equates to $73,823 annually. The career is expected to grow 18% in the coming years and create various job opportunities across the United States.

What Does a Patient Services Manager Do

There are certain skills that many patient services managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, technical skills and detail oriented.

Learn more about what a Patient Services Manager does

How To Become a Patient Services Manager

If you're interested in becoming a patient services manager, one of the first things to consider is how much education you need. We've determined that 55.5% of patient services managers have a bachelor's degree. In terms of higher education levels, we found that 13.0% of patient services managers have master's degrees. Even though most patient services managers have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Patient Services Manager

Patient Services Manager Career Paths

Average Salary for a Patient Services Manager

Patient Services Managers in America make an average salary of $69,729 per year or $34 per hour. The top 10 percent makes over $117,000 per year, while the bottom 10 percent under $41,000 per year.
Average Patient Services Manager Salary
$69,729 Yearly
$33.52 hourly
$41,000
10 %
$69,000
Median
$117,000
90 %

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Patient Services Manager Education

Patient Services Manager Majors

23.9 %
12.6 %

Patient Services Manager Degrees

Bachelors

55.5 %

Associate

19.6 %

Masters

13.0 %

Top Colleges for Patient Services Managers

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

3. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

In-State Tuition
$15,262
Enrollment
30,079

4. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

5. University of North Carolina at Chapel Hill

Chapel Hill, NC • Private

In-State Tuition
$8,987
Enrollment
18,946

6. Duke University

Durham, NC • Private

In-State Tuition
$55,695
Enrollment
6,596

7. SUNY Stony Brook

Stony Brook, NY • Private

In-State Tuition
$9,625
Enrollment
17,407

8. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

9. University of California, Irvine

Irvine, CA • Private

In-State Tuition
$13,700
Enrollment
29,722

10. University of Virginia

Charlottesville, VA • Private

In-State Tuition
$17,653
Enrollment
16,405

Top Skills For a Patient Services Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 23.6% of patient services managers listed patient care on their resume, but soft skills such as analytical skills and technical skills are important as well.

Choose From 10+ Customizable Patient Services Manager Resume templates

Zippia allows you to choose from different easy-to-use Patient Services Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Patient Services Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Patient Services Manager Demographics

Patient Services Manager Gender Distribution

Female
Female
77%
Male
Male
23%

After extensive research and analysis, Zippia's data science team found that:

  • Among patient services managers, 76.6% of them are women, while 23.4% are men.

  • The most common race/ethnicity among patient services managers is White, which makes up 67.3% of all patient services managers.

  • The most common foreign language among patient services managers is Spanish at 72.7%.

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Best States For a Patient Services Manager

Some places are better than others when it comes to starting a career as a patient services manager. The best states for people in this position are Massachusetts, Connecticut, New Jersey, and Maine. Patient services managers make the most in Massachusetts with an average salary of $99,719. Whereas in Connecticut and New Jersey, they would average $98,216 and $95,699, respectively. While patient services managers would only make an average of $95,437 in Maine, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Connecticut

Total Patient Services Manager Jobs:
1,114
Highest 10% Earn:
$161,000
Location Quotient:
1.33

2. Massachusetts

Total Patient Services Manager Jobs:
2,588
Highest 10% Earn:
$165,000
Location Quotient:
1.11

3. Maine

Total Patient Services Manager Jobs:
349
Highest 10% Earn:
$162,000
Location Quotient:
1.04
Full List Of Best States For Patient Services Managers

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Top Patient Services Manager Employers

Most Common Employers For Patient Services Manager

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1Accenture$148,267$71.288
2Visiting Nurse Service of New York$146,044$70.215
3Quest Diagnostics$139,364$67.006
4Mount Sinai Health System$104,820$50.395
5Yale New Haven Health$95,212$45.7718
6Aramark$85,533$41.1250
7Johns Hopkins Medicine$77,468$37.245
8HCA Healthcare$74,442$35.795
9Laboratory Corporation of America Holdings$69,768$33.5414
10American Cancer Society$68,375$32.878

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