A patient services manager works directly with the staff and patients to implement the policies that best provide care for the patient. They make sure the staff obeys the procedures put in place by the government and the administration. They also supervise maintenance, repairs, and cleaning of equipment and act as a liaison between upper management and medical staff.
The duties and responsibilities that you will perform within this capacity include but are not limited to overseeing patient services to meet treatment goals, scheduling patient appointments, answering patient calls, obtaining relevant patient information such as insurance, enforcing departmental policies and procedures, and recruiting, training, and mentoring patient service staff.
Educational requirements include a bachelor's degree in nursing with management concentrations or a health information management degree through a school's science or business department. Moreover, for higher-level patient care management positions, employers often desire candidates with an advanced degree and relevant work experience.
Along with massive duties and responsibilities comes generous monetary compensation. The average hourly salary is $35.49, which equates to $73,823 annually. The career is expected to grow 18% in the coming years and create various job opportunities across the United States.
There is more than meets the eye when it comes to being a patient services manager. For example, did you know that they make an average of $35.49 an hour? That's $73,823 a year!
Between 2018 and 2028, the career is expected to grow 18% and produce 71,600 job opportunities across the U.S.
There are certain skills that many patient services managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, technical skills and detail oriented.
When it comes to the most important skills required to be a patient services manager, we found that a lot of resumes listed 23.6% of patient services managers included patient care, while 11.4% of resumes included procedures, and 9.9% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the patient services manager job title. But what industry to start with? Most patient services managers actually find jobs in the health care and non profits industries.
If you're interested in becoming a patient services manager, one of the first things to consider is how much education you need. We've determined that 41.1% of patient services managers have a bachelor's degree. In terms of higher education levels, we found that 24.5% of patient services managers have master's degrees. Even though most patient services managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a patient services manager. When we researched the most common majors for a patient services manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on patient services manager resumes include associate degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a patient services manager. In fact, many patient services manager jobs require experience in a role such as staff nurse. Meanwhile, many patient services managers also have previous career experience in roles such as clinical dietitian or administrative assistant.