Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Become A Patient Services Manager

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As A Patient Services Manager

  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Evaluating Information to Determine Compliance with Standards
  • Developing and Building Teams
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Make Decisions

  • $95,580

    Average Salary

What Does A Patient Services Manager Do At UNC Health Care

* Patient Care- interdisciplinary collaboration in patient/client care planning.
* Ensures appropriate clinical staffing and skill mix for patient care.
* Human Resource Management
* Effectively manages human resources.
* Creates an environment conducive to recruiting and retaining staff.
* Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff.
* Budget Management
* Works with Associate Chair for Administration, Director, and Medical Director to effectively use clinical and financial information to establish and meet budgetary goals.
* Implements strategies to increase revenue and cost effectively manage personnel, supply, and equipment resources.
* Evaluates the impact of strategic fiscal changes on quality outcomes.
* Accreditation Issues
* Ensures that internal and external regulatory standards for nursing practice are met or exceeded.
* This includes organizational policy and procedures as well as state, Joint Commission, Board of Nursing and other specified accrediting bodies.
* Quality Improvement
* Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.
* Education
* Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members.
* Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.
* Partners with PSM to develop standardized training and protocols.
* Customer Satisfaction
* Ensures high customer satisfaction.
* Communicates patient satisfaction results to staff and providers.
* Leads initiatives to improve customer satisfaction with care and services

What Does A Patient Services Manager Do At Aramark

* Manages patient food service activities, complying with established standards
* Leads patient service staff to ensure meals are properly prepared and delivered to patients
* Conducts rounds on patients/departments
* Oversees the diet office and the host/hostess program
* Record safety and sanitation compliance
* Supervises tray line operation and/or the room service program

What Does A Patient Services Manager Do At Sodexo Operations LLC

* Maintain food safety program
* Order/inventory and manage point of sale systems.
* Exceptional customer service skills
* Proven ability to lead and develop teams, and experience
* Marketing and managing retail food concepts.
* Strong nutrition background would be a great asset to this position. #LI #ANFP #RDMGT
* Connect with this recruiter on or.
* Please visit our Network with Us at http://www.sodexousa.com/usen/careers/world_opportunities/network/Network-with-us.aspx page and consider signing up for our.
* Connect with Sodexo Recruiters on .
* Connect, Search and Apply all on the go with the ! Available for smart phones and BlackBerry devices

What Does A Patient Services Manager Do At Highmark Health

* Manages daily operations to assure accuracy, timely completion of assigned tasks, and achievement of area specific revenue cycle goals within budgeted expense guidelines. (25%)
* Diagnoses and solves issues impacting departmental objectives.
* Works collaboratively with other PFS and system departments, external agencies, vendors, and payers to achieve results by utilizing specialized revenue cycle expertise and communicating effectively in both written and verbal formats with staff, peers, all levels of management, and all encounters. (25%)
* Practices effective staff management to achieve desired departmental outcomes for operating results, employee job satisfaction, staff productivity, and leadership development.
* Supervises staff in a fair and consistent manner, evaluates work, and recommends and implements approved corrective actions. (25%)
* Fulfills the role as a dynamic leader within PFS and the system to promote and support the achievement of overall organizational goals and specific revenue cycle objectives. (25

What Does A Patient Services Manager Do At Centers Health Care

* Assists in planning overall development and administration of the Agency as set forth in the policies and procedures relating to the Agency.
* Participates in the development of administrative policies and procedures relating to the Agency.
* Directs implementation of approved work methods and procedures that reflect elements essential to rendering high quality care.
* Reviews and evaluates existing clerical/administrative policies and practices to determine if current methods provide the means for the staff to carry out their Responsibilities: and achieve projected goals.
* Participates in the review, analysis, and appraisal of the effectiveness of the total Agency program

Show More

Show Less

How To Become A Patient Services Manager

Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.

Education

Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.

Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.

Work Experience in a Related Occupation

Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.

Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.

Important Qualities

Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.

Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.

Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.

Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.

Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.

Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.

Licenses, Certifications, and Registrations

All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.

A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.

Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.

Advancement

Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.

Show More

Show Less

Patient Services Manager jobs

Add To My Jobs

Patient Services Manager Demographics

Gender

  • Female

    77.3%
  • Male

    21.0%
  • Unknown

    1.7%

Ethnicity

  • White

    80.7%
  • Hispanic or Latino

    10.8%
  • Asian

    6.1%
  • Unknown

    1.7%
  • Black or African American

    0.6%
Show More

Languages Spoken

  • Spanish

    62.5%
  • French

    10.9%
  • Portuguese

    3.1%
  • Greek

    3.1%
  • Carrier

    3.1%
  • Arabic

    3.1%
  • Sami

    1.6%
  • Chinese

    1.6%
  • Kurdish

    1.6%
  • German

    1.6%
  • Ukrainian

    1.6%
  • Gujarati

    1.6%
  • Hindi

    1.6%
  • Mandarin

    1.6%
  • Russian

    1.6%
Show More

Patient Services Manager

Unfortunately we don’t have enough data for this section.

Patient Services Manager Education

Patient Services Manager

Unfortunately we don’t have enough data for this section.

Job type you want
Full Time
Part Time
Internship
Temporary

Real Patient Services Manager Salaries

Job Title Company Location Start Date Salary
Digital Customer Connected Patient Services Manager Accenture LLP Florham Park, NJ Apr 15, 2016 $135,000
Director of Patient Services Jewish Home and Hospital New York, NY Jun 14, 2013 $104,000
Patient Services Manager Sistema Infantil Teleton USA San Antonio, TX Sep 01, 2015 $98,000
Patient Financial Services Manager St. Louis Children's Hospital Saint Louis, MO May 01, 2010 $88,000
Manager-Patient Services VHS-Harper Hutzel Hospital Detroit, MI Jul 01, 2015 $84,500
Manager-Patient Services VHS-Harper Hutzel Hospital Detroit, MI Jun 01, 2015 $84,500
Patient Service Manager Primary and Alternative Medicine Center, P.A. Silver Spring, MD Jan 09, 2016 $81,393
Director of Patient Services The Young Women's Christian Association of Queens NY Oct 01, 2012 $80,266
Director of Patient Services Grace and Mercy Home Care Services, LLC NY Aug 25, 2014 $78,075
Patient Service Manager Primary and Alternative Medicine Center, Pa Silver Spring, MD Aug 31, 2014 $77,219
Director of Patient Services Grace and Mercy Home Care Services, LLC NY Sep 14, 2013 $76,489
Patient Services Manager Sistema Infantil Teleton USA San Antonio, TX Sep 03, 2014 $75,000
Director of Patient Services Angels On Call, Inc. Carmel, NY Feb 01, 2010 $75,000
Director of Patient Services Angels On Call, Inc. Carmel, NY Sep 26, 2010 $75,000
Bilingual Patient Services Manager Shao Acupuncture&Physical Therapy, Inc. Greenwood Village, CO Jun 10, 2008 $60,460
Patient Services Manager Compass Group USA Inc. Los Angeles, CA Mar 14, 2010 $60,000
Patient Services Manager RREM, Inc. Chicago, IL Aug 16, 2010 $54,053
Patient Services Manager RREM, Inc. Chicago, IL Dec 01, 2009 $54,053
Director of Patient Services York Healthcare, LLC NY Oct 15, 2014 $53,052 -
$68,078
Patient Flow Manager Arnot Ogden Medical Center Elmira, NY Oct 01, 2012 $50,881
Patient Services Manager Caress Health Care Services, Inc. Hammond, IN Jan 01, 2010 $49,879
Patient Services Manager Caress Home Health Care Services, Inc. Hammond, IN Jan 01, 2010 $49,879
Patient Services Manager Caress Home Health Care Services, Inc. Hammond, IN Aug 16, 2010 $49,879

No Results

To get more results, try adjusting your search by changing your filters.

Show More

Top Skills for A Patient Services Manager

PatientServicesCustomerServiceFinancialPatientSatisfactionScoresSuperviseFacilityFoodSafetyPatientCareClinicalStaffPayrollMedicalRecordsHealthcareOversightEmergencyStaffMembersDailyOperationsCustomerSatisfactionRevenueCycleInsuranceVerificationMedicaid

Show More

Top Patient Services Manager Skills

  1. Patient Services
  2. Customer Service
  3. Financial
You can check out examples of real life uses of top skills on resumes here:
  • Budget responsibilities include capital equipment and operations budget for clinical and patient services programs.
  • Managed patient financial services staff responsible for patient registration, customer service, communications and financial planning.
  • Researched financial aspects of patient accounts in order to process refunds and billing adjustments.
  • Maintained Patient Satisfaction Scores above system average.
  • Supervised, directed and educated the Patient Services Team within a call center setting.

Top Patient Services Manager Employers

Patient Services Manager Videos

Auto Service Manager, Career Video from drkit.org

Health Service Manager - Career Conversation

A Day in the Life - Health Services Manager

×