Medical Consultant/Physician - 100% remote $ 300,000
Remote patient services manager job
A Medical Consultant/Physician role (100% remote) is available through Adecco Healthcare & Life Sciences. Please apply if you meet the qualifications below.
Direct-hire
In-office expectation: 3 days/week if within 50 miles of Chattanooga or Portland
Work hours: Monday-Friday from 8:00am-3:00pm (but you must be available for meetings as needed).
Salary range: $225,000/year (total compensation package with bonus would increase the annual salary up to $300,000)
General Summary
This position is responsible for providing expert medical analysis of claims files (or underwriting applications) across US product lines. The incumbent provides high quality, timely, and efficient medical consultative services to the Benefits Center. The Medical Consultant adheres to current regulatory, claim process, and internal workflow standards as set forth in the Benefits Center Claims Manual, underwriting manual, and associated documentation. The incumbent adheres to accepted norms of medical practices and Code of Conduct guidelines. Physicians and psychologists conduct their reviews and analyses within appropriate ethical standards and maintain their professional licenses and Board certifications. This role is expected to provide excellent customer service and to interact on a regular basis with business partners, health care providers, and other specialized resources.
Principal Duties and Responsibilities
Provide timely, clear medical direction and opinions to team partners, with reasoned forensic analysis to support the medical opinions
Partner/consult with fellow medical consultants when appropriate to ensure the completion of a whole person analysis
Apply medical knowledge to determine functional capacity through assessment of medical and other data related to impairment, regarding accuracy of diagnoses, treatment plans, duration guidelines, and prognosis
Provide relevant medical education and knowledge to others in terms appropriate and understandable to the intended audience
Perform telephone contacts with the insured's healthcare providers to gather medical information and to facilitate a better understanding of the claimant's functional abilities
Make timely and appropriate referrals for second opinion reviews when appropriate or required according to current guidelines and best practices
Demonstrate ability to manage and complete high volumes of assigned work, maintain consistently good turnaround times, and operate with a sense of urgency
Focus not only on individual workload, but on the team/group work volumes to ensure organizational success
Receive feedback and follow through with appropriate behaviors/actions
Perform other duties as assigned
Job Specifications
Active, unrestricted US medical license
Board certification required for physicians the preferred area of specialty: Internal Medicine, Family Medicine, Emergency Medicine, or Occupational Medicine,
At least 5 years of clinical experience (not including residency, prefer 10 +), needs to be recent (adult patients only; no pediatricians)
Strong team and collaborative skills. Ability to work in a fast paced, team based, corporate environment
Must be proficient using- MS Word and Excel.
Ability to mentor others and to give and receive constructive, behaviorally based feedback with peers and partners
Requirements
Current medical license
Board certification in one of the above specialties
At least 5 years of clinical experience (not including residency, prefer 10 +), needs to be recent (adult patients only; no pediatricians)
Location: Chattanooga, TN or Portland, OR preferred; remote options available
In-office expectation: 3 days/week if within 50 miles of Chattanooga or Portland
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria
Pay Details: $225,000.00 per year
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Practice Administrator - Physician Practice Operations
Patient services manager job in Rockville, MD
Reports to: Executive Director
Visionary ASC is transforming women's surgical care. As the nation's first dedicated GYN-only ASC platform, Visionary unites advanced minimally invasive surgeons, robotic technology, and a national referral ecosystem to deliver better outcomes at lower cost.
The Visionary ecosystem includes:
- CIGC (The Center for Innovative GYN Care): A nationally recognized surgical practice specializing in advanced minimally invasive GYN procedures.
- NGynS (National GYN Specialists): A national education and referral network that connects women to fellowship-trained GYN surgeons.
- Visionary ASC (MSO): The management and operations arm supporting affiliated practices through revenue cycle, analytics, accounting, legal, and marketing infrastructure.
Together, these entities drive a fully integrated model for high-efficiency, robotics-enabled GYN surgery-an ecosystem expanding regionally with additional robotic platforms planned in both Maryland and New Jersey.
Position Overview
The Practice Administrator (PA) is a critical member of the Visionary ASC MSO leadership team, responsible for managing the CIGC physician practices and new Visionary-affiliated providers.
This role focuses exclusively on physician practice operations (not ASC management), while working cross-functionally with Accounting, Legal, Marketing, Revenue Cycle, and Growth to ensure alignment, compliance, and operational excellence.
The PA is hands-on, strategic, and highly organized-capable of leading practice staff, optimizing financial and operational performance, and contributing to Visionary's continued expansion.
Key Responsibilities
Operational Leadership
- Direct and oversee day-to-day operations of multi-physician specialty practices under the Visionary MSO.
- Standardize workflows, policies, and metrics to ensure scalable performance across all practice sites.
- Coordinate with leadership to integrate new physicians into the Visionary platform, ensuring smooth onboarding and credentialing.
- Drive continuous improvement in scheduling, patient flow, and communication between staff and providers.
Financial & RCM Coordination
- Partner with Accounting to develop and manage budgets, analyze variances, and track financial performance.
- Collaborate with Revenue Cycle Management teams to ensure timely billing, coding accuracy, collections, and payer compliance.
- Provide data-driven insights to leadership for decision-making and forecasting.
- Maintain expense controls and ensure profitability targets are met.
Compliance & Legal Coordination
- Work closely with Legal Counsel to ensure adherence to HIPAA, OSHA, and all applicable regulations.
- Oversee provider credentialing, payer enrollment, and policy compliance for all affiliated practices.
- Support contract execution, renewal tracking, and risk management functions.
Human Resources & Staff Development
- Recruit, train, and manage practice staff including front desk, MAs, and administrative personnel.
- Implement clear performance metrics, conduct reviews, and promote a culture of accountability and excellence.
- Foster collaboration, professionalism, and patient-centered service.
Cross-Functional Collaboration
- Coordinate with the Director of Marketing and NGynS to align operations with patient acquisition and referral strategies.
- Partner with the Director of ASC Growth & Development for new provider integration and market readiness.
- Communicate effectively with the Executive Director, providing consistent updates on operations, staffing, and key performance indicators.
Qualifications
- Bachelor's degree in Business, Healthcare Administration, or related field (Master's preferred).
- Minimum 5 years of management experience in a multi-physician specialty or surgical practice.
- Proven experience with revenue cycle operations, budgeting, and compliance oversight.
- Strong leadership, communication, and analytical skills.
- Demonstrated ability to collaborate across Accounting, Legal, and Marketing teams.
- Experience with EMR/practice management systems and KPI dashboards.
- Prior exposure to robotics-based or surgical practice environments preferred.
Compensation & Benefits
- Base Salary: $120,000 - $135,000 (commensurate with experience)
- Performance Bonus: Based on financial and operational KPIs
- Benefits: Comprehensive medical, dental, vision, 401k, paid time off, and professional development support
This salary range aligns with top-tier practice administrators managing multi-provider specialty practices in the Mid-Atlantic region.
Why Join Visionary ASC
- Work at the forefront of GYN innovation. Visionary ASC is leading the shift to robotics-enabled, value-based outpatient surgery.
- Join a growing, physician-led ecosystem integrating patient referrals (NGynS), specialist practice operations (CIGC), and surgical capacity (Visionary ASC).
- Collaborate with a mission-driven leadership team expanding regionally and nationally.
- Be part of something different: a platform where data, robotics, and clinical expertise align to deliver exceptional outcomes for women.
To Apply: Submit your resume and cover letter directly to ********************** . Confidential inquiries encouraged.
Site Medical Director
Patient services manager job in Bethesda, MD
Lumin Health is a rapidly growing organization headquartered in the Boston metro area, revolutionizing mental health care with treatments such as Ketamine therapy and esketamine (Spravato) therapy. Our focus is on providing evidence-based, innovative solutions for conditions like depression, anxiety, PTSD, bipolar disorder, and OCD. Partnering with referring providers and the broader mental health community, Lumin Health delivers top-tier outpatient care with excellent outcomes. In addition to clinical care, we are actively contribute to other psychedelic treatments coming to market. We are expanding our team of clinical and operational professionals to build the future of mental health care.
Role Description
This is a full-time, on-site position located in Newton Centre, MA. The Site Medical Director at Lumin Health will oversee clinical operations, supervise and collaborate with physicians and healthcare staff, and ensure the delivery of exceptional patient care. Responsibilities include developing treatment plans, maintaining compliance with evidence-based practices, and engaging directly with patients to provide high-quality care. The role also involves working closely with leadership to support innovation in mental health therapies and contributing to research initiatives when applicable.
Qualifications
MD/DO
Expertise in Psychiatry (preferred 5+ years out of residency, but not required)
Strong ability to collaborate and work effectively with physicians and multidisciplinary teams
Proven leadership experience in clinical operations or a similar setting is highly valued.
Familiarity with innovative treatments in mental health care is a plus.
Exceptional communication, problem-solving, and organizational skills.
Benefits
280-300K with bonus
5 weeks PTO that can roll over
Vision, dental, health
Educational stipend
Medical Director
Remote patient services manager job
Medical Director - Medicare Programs
Remote | Approx. $300,000 base + significant bonus potential
About the Opportunity:
A leading national healthcare contractor is seeking a Medical Director to provide clinical leadership and decision-making support for Medicare operations. This position plays a critical role in developing and enforcing coverage determinations, reviewing complex claims, and promoting evidence-based medical policy. The role is ideal for a physician, especially those with a background in Physical Medicine and Rehabilitation (PM&R), who wishes to transition from direct patient care into a leadership position influencing medical necessity and healthcare compliance at scale.
Key Responsibilities:
Clinical Leadership:
Provide medical expertise for claim reviews, appeals, and Medicare policy development. Serve as a subject matter expert across multiple specialties.
Policy Development:
Collaborate with the Centers for Medicare & Medicaid Services (CMS) and other contractors to create, revise, and maintain Local Coverage Determinations (LCDs) and related guidance.
Program Integrity:
Identify trends in billing or compliance issues and work with investigative teams to address improper claims.
Medical Review & Appeals:
Oversee quality assurance in pre- and post-payment medical review determinations and assist with administrative law proceedings when necessary.
Provider Education:
Lead outreach and training for healthcare providers and professional associations to ensure adherence to Medicare policies and evidence-based practices.
Travel is minimal (approximately 3-4 weeks per year), and the position is fully remote with occasional in-person meetings or conferences.
Required Qualifications:
MD or DO from an accredited institution.
Active, unrestricted medical license in at least one U.S. state (must be eligible for additional licensure where required).
Board Certification in a specialty recognized by the American Board of Medical Specialties (minimum three years).
At least three years of experience as an attending physician.
Prior experience within the Medicare, health insurance, or utilization review environment.
Strong understanding of clinical evidence evaluation and medical necessity determination within fee-for-service structures.
Excellent communication and collaboration skills across technical, regulatory, and clinical teams.
Computer proficiency (MS Office, data analysis tools, virtual collaboration platforms).
Preferred Qualifications:
Background in PM&R, Internal Medicine, Oncology, Radiology, Ophthalmology, or Infectious Disease.
Five or more years of clinical practice experience.
Prior experience as a Medical Director in a Medicare or commercial payer organization.
Familiarity with HCPCS, CPT, and ICD-10 coding standards.
Advanced degree or coursework in healthcare administration or systems management (MBA, MHA, MS).
Experience performing systematic literature reviews or using GRADE methodology.
Compensation & Benefits:
Base salary: Approximately $300,000, flexible depending on experience.
Bonus structure: Significant performance-based bonuses.
Benefits: Comprehensive health coverage, generous retirement contributions, paid time off, and strong professional development support.
Schedule: Full-time, remote position with flexible hours.
Why Join:
This is an opportunity to move beyond clinical work while continuing to make a direct impact on patient access and policy integrity at a national level. Join a mission-driven organization that values medical expertise, promotes collaboration, and advances fairness and compliance within the U.S. healthcare system.
Medical Consultant (Psychiatrist)
Remote patient services manager job
Georgia Gaveras, a board-certified child, adolescent and adult psychiatrist with an additional board-certification in addiction medicine. At Talkiatry, that means our psychiatrists are in control of their practice. Our support staff focuses on removing administrative duties, enabling you to spend more of your time on patient care. It also means providing flexibility in where and when you practice medicine. Our psychiatrists also enjoy control over their hours and schedule.
We provide in-network, outpatient treatment for children and adults with depressive, anxiety, attention, and other disorders. We believe that solving the accessibility issues in mental health care begins with taking care of our doctors. We provide solutions to the challenges that psychiatrists are facing - from a lack of front and back-office infrastructure and support in private practice settings to being overworked and underpaid by hospitals, clinics, and other institutions. Talkiatry aims to bridge the current gap in outpatient psychiatry by providing high quality, respected medical care in a modern setting with modern tools.
Through proprietary technology developed by psychiatrists for psychiatrists, we empower you to treat the conditions and population you enjoy, building a practice you find both satisfying and intellectually challenging.
Talkiatry believes that psychiatric care should be affordable for patients and accepts all major insurance. As an integrated practice, we have a large in-house billing and patient care coordinator team that handles billing and administrative issues for our clinical staff.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
Talkiatry was built for Psychiatrists, by Psychiatrists and offers the stability and support of a hospital group with the autonomy of a private practice. We are currently seeking 100% Remote BC/BE Psychiatrists to join our national team as we continue to expand across the US.
~ Comprehensive employee benefits package designed specifically for high earning physicians and we cover up to 100% of your healthcare premiums, even for large families.
~ Lighter administrative burden and schedule flexibility . Our single specialty focus, scale and technology allows for better reimbursement rates while maintaining lower practice expenses which enables us to pass the economic benefits to our psychiatrists.
~ Custom developed technology driven solutions for psychiatry including an integrated EMR which supports provider-to-patient messaging, telemedicine, direct lab integration and proprietary tools to track and gain insight into your patients' outcomes.
~ Strong in-house referral network that allows you to refer patients to specialists and therapists whose practice exclusively supports patients our psychiatrists are actively treating. Health, Dental, Vision Insurance: Up to 100% of insurance premiums
~Competitive 401K match with immediate participation
~ PTO, sick time and 11 paid holidays
~ Pre-tax commuter benefits
~ Flexible scheduling and patient criteria in a remote, telehealth environment
~ Few administrative burdens with full-time, on-site billing and scheduling services
~ Licensing support- Our in-house licensing department will be happy to assist in managing this process for you, and we cover the costs up front
~ In addition to a highly competitive Benefits plan, Talkiatry's Full Time Psychiatrists compensation plan totals ~$300K- $350K+ annually, which consists of a base salary, in addition to a monthly productivity incentive; Board eligible or certified in Psychiatry. Active and unrestricted license to practice medicine. A commitment to high-quality, cost-effective health care.
Medical Director Physician - Competitive Salary
Patient services manager job in Rockville, MD
DocCafe has an immediate opening for the following position: Physician - Medical Director in Rockville, Maryland. Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career.
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Associate Medical Director
Patient services manager job in Chantilly, VA
The Associate Medical Director is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Associate Medical Director assumes responsibility for the medical component of the assigned Interdisciplinary Team. S/he does not replace the patient's primary physician but serves in a consultative, supportive role. S/he functions as a liaison between the medical community and Compassus. The Associate Medical Director provides support to both corporate and program staff, intercedes with attending physicians and facilities, and provides community and physician education and development.
Position Specific Responsibilities
β’ Assumes responsibility for the medical component of the assigned Interdisciplinary (IDT).
β’ Develops proficiency in Clinical Services activities including, but not limited to, Medicare/Medicaid regulations, corporate policies, provider contracts, and quality improvement.
β’ Makes determination regarding admission to hospice while considering the primary, terminal condition, related diagnosis(es), current subjective and objective medical findings, current medication and treatment orders, and information about the medical management of any of the patient's conditions unrelated to the terminal illness.
β’ Provides written certification and composes narrative statement of eligibility (after determination of appropriateness) that it is anticipated that the patient's life expectancy is six months or less if the illness runs its normal course.
β’ Provides medical guidance and expertise in decisions regarding patient care.
β’ Attends and participates in weekly IDT meetings.
β’ Reviews clinical information and composes narrative statement of eligibility before the recertification period for each patient, and participates in recertification at appropriate intervals as specified by law.
β’ Meets the general medical needs of the patients to the extent that these needs are not met by the attending physician.
β’ Consults with the interdisciplinary team during a crisis situation when primary physician cannot be reached.
β’ Makes home visits to hospice patients if needed.
β’ Functions as liaison between the medical community and the hospice.
β’ Offers insight from the medical community to the hospice staff.
β’ Consults with patient's primary physician regarding appropriateness of specific treatments and procedures.
β’ Assists with physician and facility communication and public relations.
β’ Actively collaborates regarding the QAPI activities of the agency.
β’ Develops recommendations for resolution for the PIP resulting in agency intervention.
β’ Inputs into policy/procedure formulation.
β’ Performs other duties as assigned.
Education and/or Experience
Ph.D. Medical Degree or Doctor of Osteopathic Medicine required.
Skills
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy.
Certifications, Licenses, and Registrations
An active and unencumbered licensed Medical Doctor or Doctor of Osteopath in the state(s) of employment required.
Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to clinical positions in our organization.
At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Memory Care Manager
Patient services manager job in Springfield, VA
Join our team as the Memory Care Manager will oversee the management and performance of the Memory Care neighborhood as well as support the incorporation of Memory Care services throughout the Skilled Nursing and Assisted Living Neighborhoods. Through leadership support of residents, family members, and the staff, this position will be responsible for meeting the psycho/social needs of residents. In addition, ensuring the highest quality of resident care and customer service in the Memory Care neighborhood.
What we offer
A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
401k for all team members 18 and over with a company 3% match
Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
Free access to our on-site Team member Health and Well-Being Centers, plus Well-Being programs, tools and resources for you and your immediate family members
Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
Growth Opportunities - grow with the company as we open new communities and expand on our existing ones!
.
How you will make an impact
Conducting pre-residency assessments and screening of potential residents and making recommendations for appropriate Admissions
Evaluating the psychosocial and activity of daily living (ADL) needs of residents in Memory Care and coordinating care and services
Monitoring the engagement of activities for residents with cognitive impairment, as well as participating in program development and strategic planning
Leading a holistic, Person-Centered approach to assessment and care planning
Partner with other departments to develop support groups and educational programming opportunities for residents and family members in the Memory Care neighborhood.
Supporting Independent Living and Post-Acute Social Workers to effectively transition residents between levels of care
Maintaining a working knowledge and ensures compliance of Federal, State, and local regulations, as well as facility policies regarding Memory Care (and level of care - LTC or ALF)
Compensation: Salary range starting at $70k/year with potential to earn up to 8% annual bonus.
What you will need
Minimum of 3 years related experience and/or training in long term care/assisted living required.
Minimum of 3 years related experience in providing services for residents with cognitive impairment required
Current CPR certification preferred.
Knowledge of the geriatric population and the aging process, including the physical, psychological, and social needs of the elderly
Demonstration of progressive approaches to supporting and enhancing the quality of life for seniors with cognitive impairment
Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.
Greenspring is a beautiful 58-acre continuing care retirement community in Springfield, Virginia. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Greenspring helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Senior Clinical Director
Patient services manager job in Chantilly, VA
Brief Description
About Us
CRi (Choice. Respect. independence.) is a mission-driven nonprofit dedicated to supporting individuals with developmental disabilities and mental health needs. We're growing and looking for a dynamic Senior Director of Clinical Services to lead and inspire our clinical teams.
The Role
The Senior Director provides strategic leadership, operational oversight, and quality assurance for all clinical service departments. You'll work directly with the EVP & Chief Clinical Officer to ensure our programs deliver outstanding care and align with CRi's mission.
Key Responsibilities
Lead and supervise Clinical Directors and Program Managers
Oversee program quality, compliance, and performance improvement
Develop and implement new programs and service lines
Collaborate with community partners, funders, and stakeholders
Contribute to strategic planning and organizational goals
Requirements
Qualifications
Master's degree in a clinical or health administration field
Active clinical license
7+ years of progressive leadership/management experience in human services or healthcare
Preferred: Licensed Clinical Practitioner, RN, or Psychiatric Nurse Practitioner
Work Environment
100% onsite in Chantilly, VA with travel to program sites as needed
Why CRi?
Mission-driven impact
Leadership opportunity to shape clinical services
Collaborative and professional growth environment
Clinical Director
Remote patient services manager job
Clinical Director - Chronic Care Management (In-Person)
Employment Type: Full-Time, On-Site
Compensation: $100-150K
Shield Health is a fast-growing healthcare startup reimagining chronic care management for patients nationwide. By partnering with physicians and leveraging technology, we deliver high-touch, personalized care that improves outcomes and reduces costs. We're looking for a Clinical Director to lead our clinical operations from our Nashville headquarters-someone who thrives in a fast-paced, collaborative environment and is passionate about building scalable care models that put patients first.
π§ Role Overview
As Clinical Director, you'll oversee a fully remote team of nurses delivering Chronic Care Management (CCM) services to patients on behalf of our physician partners. You'll be responsible for clinical quality, team performance, and operational strategy-building systems that scale while keeping care deeply human. This is an in-person leadership role based in Nashville, TN.
π Key Responsibilities
Leadership & Team Development
Lead, coach, and inspire a remote clinical team from our Nashville office.
Build onboarding, training, and performance frameworks that support clinical excellence and team engagement.
Foster a culture of innovation, accountability, and compassion across a distributed workforce.
Clinical Oversight
Ensure all CCM services meet CMS guidelines and evidence-based standards.
Review care plans, documentation, and patient interactions to uphold quality and compliance.
Serve as a clinical escalation point for complex cases and care coordination challenges.
Operational Strategy
Collaborate cross-functionally with product, engineering, and operations to optimize workflows and technology.
Use data to drive decisions-monitoring KPIs, identifying trends, and implementing improvements.
Support physician onboarding and integration into the CCM program.
Compliance & Quality Assurance
Stay current on CCM regulations, HIPAA, and clinical best practices.
Conduct audits and implement quality improvement initiatives.
Ensure documentation and billing practices align with CMS requirements.
β
Qualifications
Active RN, NP, or PA license required.
5+ years of clinical experience, with 2+ years in a leadership role.
Experience managing remote clinical teams and delivering care coordination services.
Strong understanding of CCM, population health, and value-based care.
Excellent communication, analytical, and organizational skills.
Comfortable working in a fast-paced, startup environment.
π‘ Bonus Points
Certification in Case Management (CCM or ACM).
Experience with EMRs, telehealth platforms, and clinical operations.
Familiarity with Lean, Six Sigma, or other quality improvement methodologies.
Physical Therapy Clinic Director
Patient services manager job in Walkersville, MD
Clinic Director (Physical Therapy)
Setting: Outpatient Physical Therapy
Shifts: Monday to Friday, Dayshift
This position is for a leadership role as a Clinic Director in Walkersville, Maryland. The hire would provide leadership over a brand-new clinic opening within the next year. This clinic will be part of an already well-established Physical Therapy company located along the East Coast.
Optional: Partnership opportunity within the company
Required: 3 years of experience as a Physical Therapist
Preferred: Experience as a PT Clinic Director
Base Salary: $90,000 - $100,000 + a generous incentive plan and additional incentives if interested in a partnership opportunity
RN Assistant Director of Health Services
Patient services manager job in Washington, DC
Lake Ridge Assisted Living, an award winning and Cassia community, is hiring an Assistant Director of Health Services (RN) to help lead our team! There's never been a better time to join us-our new leadership brings fresh vision, renewed focus, and a strong commitment to supporting staff while enhancing resident care. At Lake Ridge, we value work-life balance, which is why we have a dedicated team of after-hours nurses who triage evening, night, and weekend calls so our leaders can focus on what matters most.
As the Assistant Director of Health Services at Lake Ridge Assisted Living , you will partner closely with the Director of Health Services to guide and support our nursing staff, ensure quality resident care, and maintain high standards across our assisted living community. We're seeking an RN with supervisory or assisted living experience who is ready to bring fresh ideas, implement effective processes, and help strengthen a collaborative and compassionate care environment. Position Type: Full-Time. Pay Range: $38.00 to $42.00 per hour depending on experience Location: 310 Lake Blvd S, Buffalo, MN 55313Assistant Director of Health Services Responsibilities:
Assist the Director of Health Services with a variety of tasks to manage the nursing department.
Provide reports as required for the Director of Health Services concerning the operations of Nursing Team.
Assist the Director of Health Services in ensuring staff awareness and compliance with Federal and State regulations related to resident rights issues.
Supervise, educate, coach and mentor other nursing personnel.
Able to cross float to sister facility in Buffalo to support when needed.
Perform other duties as requested.
Assistant Director of Health Services Qualifications:
Must have a current MN Registered Nurse license and be in good standing.
Knowledge and understanding of compliance with state and federal regulations and standards.
Leadership expertise demonstrated clinical and assessment competencies.
Strong team building and communication skills are required, along with excellent professional and supportive supervisory experience.
Strong knowledge of Home Care regulations, as well as ensure compliance with state and federal regulations and standards.
Previous assisted living or supervisory experience preferred.
Cassia Benefits:
Competitive Pay with experience-based raises
Tuition Assistance & Student Loan Forgiveness (site-specific)
have a current MN Registered Nurse license and be in good standing.
Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match
Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees
Employee Assistance Program with free confidential counseling/coaching for self and family members
About Us:
Lake Ridge Assisted Living is a 27-bed community located in beautiful Buffalo, MN. The loving professional care provided to our residents has earned Lake Ridge Assisted Living many honors. We received the 2025 Customer Experience Award for categories such as response to problems, recommend to others, and overall customer experience. We were recently named by Newsweek as top 10 Nursing Home in Minnesota for communities with 50-99 beds. We would love you to join our team today! Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. As Cassia communities, we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website: and Join us and become part of a nonprofit organization that truly makes a difference!
Director of Clinical Services
Patient services manager job in Groveton, VA
Who We Are:
Founded in 2001, Pasadena Villa has treated mental health conditions for all genders ages 18 and older, along with specialty residential programs for autistic clients. Our customized and compassionate care is provided in a therapeutic environment that promotes well-being, recovery, and personal motivation. There are multiple levels of care available at each of our Pasadena Villa locations, each providing the highest levels of care and support and the closest amount of supervision needed.
We are excited to expand our network with the opening of a Residential Treatment Center in Locust Grove, Virginia! Named after the Black Locust trees common in the area, Locust Grove boasts popular historic attractions and lush golf courses. Our facility is conveniently located just off Germanna Highway/Route 3.
What We Offer:
Team driven culture based on our 5 Star Service Commitment
Multiple Development Pathways
Company Supported Continuing Education & Certification
Multiple Health Plan Design Options Available
Flexible Dental & Vision Plan Options
100% Company Paid EAP Emotional Well-Being Support
100% Company Paid Critical Illness (with health enrollment plan)
100% Company Paid Life & ADD
401K with Company Match
Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
Six Annual Paid Holidays Plus One Floating Holiday
Generous Team Member Referral Program
How You Will Contribute:
The Director of Clinical Services provides clinical leadership and oversight of program service delivery. Provides direct supervision of clinical teams and leadership support for clinical support teams, ensuring high quality program service delivery and ongoing clinical skill development. Leads ongoing program and clinical quality improvement, provides clinical team members with education, training, and clinical leadership development. Provides clinical oversight, ensuring the delivery of clinically excellent, client centered care. Coaches and mentors team members in navigating complex and/or difficult communication situations in an honest, accurate, and respectful manner. Demonstrates proficiency in communicating with external partners; clearly articulates the mission, vision, values of company and communicates their importance to others in pursuit of clinically excellent, client-centered care.
Relationships and Contacts
Within the organization:
Maintains frequent and close working relationships with the CEO, Business Development team members, Admissions team members, Nursing leadership, milieu leadership, and all clinical team members.
Outside the organization
: Initiates and maintains professional working relationships with clients and their families, referral partners, clinical partners and vendors, as needed.
Essential Responsibilities:
Provides compassionate and professional guidance to clients, families and referring partners seeking clinically excellent Mental Health treatment services.
Ensures clinical residential programming schedules are defined, coordinated, staffed and delivered in a manner that provides high quality clinical care with an emphasis on client safety.
Leads continuous quality improvement for clinical programming.
Provides clinical supervision to associate level and licensed therapists in individual and group settings, offering guidance and feedback to motivate and positively develop the clinical team.
Works closely with the clinical and direct care teams to ensure a safe, high quality, therapeutic environment is consistently maintained.
Provides ongoing training to all staff members to advance treatment skills, cultural sensitivity and compliance with licensure and accreditation standards.
Oversees weekly treatment team meetings to coordinate care, communicate client needs and progress, and ensure consistent and quality care.
Communicates with referral sources and families, keeping them informed of treatment goals, plans and progress.
Collaborates with utilization review team members, ensures clinical documentation meets standards necessary to meet client's level of care, advocates for difficult cases, as needed.
Responsible for ensuring clinical programming and documentation adheres to licensure, accreditation, and payor contract standards, provides oversight to other staff to maintain compliance.
Updates job knowledge by participating in educational opportunities; reading professional publications related to specialized treatment modalities and population served.
Additional Responsibilities
Functions within the guidelines of the facility's Code of Ethics and in accordance with corporate compliance.
Represents the program within the community at local, regional, and national events, as requested.
Assists in promoting and ensuring the organization's values, mission, goals and objectives are understood and actively supported by the employees.
Performs other duties as assigned.
What We Are Seeking:
Education and Experience
Position requires a Master's degree in Psychology, Social Work or closely related field and a minimum of 5+ years of experience within a behavioral healthcare setting. Position requires a LISW, LPCC, LPC-MHSP, LCSW, or LMFT. Must be licensed to practice and provide clinical supervision in the State of Virginia. Experience in treating Mental Health/SUD is strongly preferred.
Other Requirements
Position requires incumbent to have a valid driver's license, vehicle insurance and acceptable driving record.
Clearance of TB test and any other mandatory state/federal requirements.
Current CPR and First Aid certification.
Pasadena Villa provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Pasadena Villa reserves the rights to modify, interpret, or apply this in any way the organization desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains βAt-Will.β
Nurse Manager
Patient services manager job in Washington, DC
Nurse Manager Career Opportunity
Leading with Heart: Your Journey Starts Here Seeking a career that's both personally enriching and professionally rewarding, close to home? Encompass Health invites you into a welcoming space that feels like family, where your worth is embraced, fostering connections akin to lifelong friendships. As a Nurse Manager, envision making a profound impact within your community by providing essential care and guidance throughout patients' rehabilitation journeys. Your role is critical, offering leadership ensuring seamless implementation of procedures while delivering top-tier, compassionate, and tailored care. Embrace a team-driven, supportive environment that embraces joy in their work, providing access to cutting-edge technology and comprehensive benefits from day one. Join us and discover a career where your leadership shapes impactful care and personal fulfillment.
A Glimpse into Our World
We're confident you'll feel the difference the moment you join our team. Being at Encompass Health means being associated with a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and the collaborative spirit of our team members, all united for the greater good of our patients. Our achievements, including being named one of the "Worlds Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, make us immensely proud.
Benefits That Begin With You
Our benefits are designed to support your well-being and start on day one:
Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
Generous paid time off that accrues over time.
Tuition reimbursement and continuous education opportunities for your professional growth.
Company-matching 401(k) and employee stock purchase plans, securing your financial future..Flexible spending and health savings accounts tailored to your unique needs.
A vibrant community of individuals who are passionate about what they do.
Be the Nurse Manager You've Always Aspired to Be
Your impactful journey involves:
Supervises the provision of nursing care, treatment, and services on assigned shift or unit.
Ensures all patient care activities are completed as required.
Assigns the appropriate nursing personnel necessary to provide care and ensures their presence.
Identifies training needs and resources for staff with other organizational leaders.
Celebrating patient victories along the way.
Qualifications
Current RN licensure as required by state regulations.
BLS certification with ACLS certification to be obtained within one year of starting position.
CRRN certification to be obtained within a year of meeting the eligibility requirements.
Bachelors Degree in Nursing or related field preferred.
Two years of recent experience in an inpatient hospital setting (within the last five years).
Previous leadership role, such as charge nurse or lead capacity, where you were responsible for interim reporting, issue resolution, setting direction, and having accountability for patient and staff results.
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
We're looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!
Director of Food and Nutrition Services
Patient services manager job in Washington, DC
Job Description
We are seeking an experienced General Manager to lead Food and Nutrition Services at MedStar Washington Hospital Center, a 900-bed hospital in Washington, DC. This is a key leadership role overseeing all aspects of patient meal services, retail dining, doctors' lounges, and catering operations. You will drive operational excellence, ensure exceptional patient experiences, and support financial and strategic goals.
MedStar Health is dedicated to combining exceptional care, compassion, and clinical expertise with outstanding customer service. Join a team that plays a vital role in improving patient well-being and satisfaction.
Key Responsibilities:
Lead and oversee daily food and nutrition operations, ensuring high-quality service for patients, staff, and visitors
Manage all aspects of contract services, including retail, catering, and patient meals
Drive financial performance, meet operational targets, and optimize resources
Develop and maintain strong client, patient, and customer relationships
Provide leadership, mentorship, and development opportunities for staff
Ensure compliance with local, state, and federal regulatory standards
Create a positive and collaborative team environment
Develop strategic plans to support growth and operational excellence
Qualifications and Skills:
Bachelor's Degree or equivalent experience required
Minimum of 5 years of management experience in Food and Nutrition Services within a healthcare setting
Proven leadership skills with experience managing teams and multi-site operations
Strong financial, operational, and client relations expertise
Commitment to enhancing the patient experience and fostering nursing relationships
Ability to manage multiple priorities with professional communication and a focus on customer service
Knowledge of regulatory compliance in Washington, DC, is a plus
What We Offer:
Competitive compensation based on experience, education, and skills
Comprehensive benefits package including medical, dental, vision, and wellness programs
401(k) plan with employer matching
Paid time off and company holidays
Career growth opportunities and tuition reimbursement
Director of Food & Nutrition
Patient services manager job in Washington, DC
Job Description
Director of Food & Nutrition (Healthcare)
Location: Washington, DC | On-site | Full-time
Pay: $121,000 - $140,000
About the Role
We are seeking an accomplished General Manager (Food & Nutrition Services) to lead food operations at one of Washington, D.C.'s most respected academic teaching hospitals. This role oversees patient dining, retail, and catering services within a healthcare facility with over 600 beds.
The ideal candidate is a forward-thinking leader with proven expertise in healthcare food management, financial performance, process optimization, and union workforce leadership.
Key Responsibilities:
Lead all contract food service operations, including patient meal services, retail dining, and catering.
Drive high-quality food production and service delivery aligned with client and patient satisfaction standards.
Manage budgets, financial goals, and operational KPIs.
Maintain compliance with HACCP and all healthcare regulatory standards.
Develop and coach management teams to deliver consistent, high-impact results.
Build strategic partnerships with hospital leadership and department heads.
Oversee payroll, staffing, and operational systems to ensure efficiency and excellence.
Qualifications:
Bachelor's Degree (or equivalent combination of education and experience).
Minimum of 5 years of management experience in healthcare food and nutrition services.
Proven success managing in a unionized environment.
Demonstrated leadership, financial acumen, and team-building skills.
Proficiency with reporting tools and food service management systems.
Strong communication and relationship management abilities at the executive level.
Preferred Certifications:
Certified Dietary Manager (CDM) or Registered Dietitian (RD) preferred.
Compensation & Benefits:
Competitive salary commensurate with experience.
Relocation assistance available.
Comprehensive benefits: Medical, Dental, Vision, 401(k) match, Paid Time Off, Tuition Reimbursement, and career growth opportunities.
Why Join Us?
This is your chance to lead a major healthcare food operation and make a measurable difference in patient experience, staff engagement, and operational performance. Join a company that values leadership, innovation, and compassion in healthcare hospitality.
Pay: $121,000 - $140,000
Experience Level: Director
Experience Required: 5+ Years
Education: Bachelor's Degree or Equivalent
Relocation Assistance: Yes
Visa Sponsorship: No
Project Manager - Clinical Research Pathology Services
Remote patient services manager job
Role Type and Location
Work from home role - this role requires you to be based full time in the East Coast, USA.
Eligibility to work
Unfortunately, we cannot offer USA based Visa sponsorship for this full time USA BASED role.
Role Summary
We are seeking a proactive and detail-oriented Project Manager to support the delivery of pathology-focused clinical trial projects at Diagnexia Analytix. Sitting under the Clinical Trial Manager, this role will act as the operational driver of projects - ensuring that timelines, deliverables, and quality standards are met across complex, multi-stakeholder clinical studies.
The Project Manager will not design the science, but will make sure the science happens: coordinating vendors, labs, pathologists, and internal teams, while keeping communication clear and projects audit-ready.
Key Responsibilities
Project Delivery & Coordination
Translate Statements of Work (SoWs) into actionable project plans, timelines, and trackers.
Manage day-to-day execution, logistics, and operational workflows.
Oversee sample flow, staining, scanning, and digital pathology processes.
Pathologist Management, training and communication
Stakeholder Communication
Serve as a central point of contact between sponsor, CRO, central labs, and internal teams.
Organize and document sponsor calls, training sessions, consensus/adjudication meetings.
Maintain action logs, decision records, and issue escalation pathways.
Quality & Compliance
Ensure all activities follow GCP/GCLP, ICH E6, and regulatory standards.
Support preparation of validation reports, pathology manuals, final study reports, and archival outputs.
Track QC metrics, deviations, CAPA actions, and maintain audit readiness.
Risk & Change Management
Maintain a risk register for timelines, logistics, and deliverables.
Coordinate structured change control processes when scope or timelines shift.
Required Skills & Experience (Must-Have)
Degree in life sciences, biomedical sciences, or a related discipline.
3-5 years' experience in clinical trial project management, CRO operations, or translational/biomarker projects.
Strong knowledge of GCP/GCLP and ICH E6 standards.
Proven ability to deliver multi-stakeholder projects on time and within scope.
Excellent organizational skills; able to manage multiple vendors, labs, and deliverables.
Strong communication skills, with experience preparing reports, dashboards, and running status calls.
Ability to anticipate issues, escalate appropriately, and drive solutions.
Proficiency with project management tools (e.g., Smartsheet, MS Project, Asana) and shared document platforms.
Preferred Skills & Experience (Nice-to-Have)
Exposure to pathology, histology, or biomarker assay workflows.
Experience coordinating pathologists and pathology vendors.
Familiarity with digital pathology platforms (WSI, image hosting, secure data transfer).
Therapeutic area experience in oncology, immunology, or liver disease trials.
Formal PM certification (PMP, PRINCE2) or Lean/Agile training.
Strong interpersonal skills: able to βmanage upβ to senior stakeholders while motivating delivery teams.
Experience in a scale-up/fast-growing environment.
Ideal Candidate Profile
A βdoerβ who thrives on making things happen in complex clinical projects. Comfortable working alongside scientific leaders while taking responsibility for operations, timelines, and compliance. Highly organized, proactive, and able to bring structure and accountability to dynamic, multi-stakeholder studies.
What are the benefits of working with Deciphex
π° Competitive salary with annual performance-based increases. Rewarding your impact and growth
π©Ί Healthcare benefits, giving you peace of mind to focus on what you do best
π΄ Annual leave with service increments - Means more time to recharge and enjoy life outside work
π‘ Pension contributions, helping you build a secure future
π Work with a world-class, high-performing team in a hyper-growth startup. You'll earn fast, make an impact, and shape the future
π Regular feedback and clear career growth opportunities. You keep developing and moving forward
π A collaborative, supportive, multicultural team. Here you'll feel valued and inspired every day
About the Company
Through the work that we do, the team at Deciphex helps pharma to accelerate the process of essential drug development and helps patients to get timely and accurate diagnosis.
Founded in Dublin in 2017, Deciphex has scaled rapidly to a team of over 180 people and counting who are providing software solutions to address the pathology gap in research pathology and clinical areas. We have offices in Dublin, Exeter, Oxford, Toronto and Chicago and are expanding our team throughout the world.
We are software developers, clinical specialists, AI engineers, operations professionals and so much more, all working as one team to support our customers and patients. Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can enjoy doing it.
We are looking for highly motivated individuals who are excited to take on challenges and value making a difference in their day-to-day work. This is a unique opportunity to make a difference in the emerging Digital Pathology field.
Read more about Deciphex here and more about our incredible team on our Careers Page here
Behavioral Health Services Manager
Remote patient services manager job
Description - Behavioral Health Services Manager
Original Board Approval Date
08/26/2020
Reports to
Director of Behavioral Health
Division
Behavioral Health/Administrative
Exempt/Non-Exempt Status
Exempt
Security Roles
Clinical Administration; Clinical Care Specialist
JOB SUMMARY: The Behavioral Health Services Manager plays a key role in supporting HOPE's integrated care model by helping oversee the day-to-day operations of the Behavioral Health (BH) department. This position provides direct supervision to BH nurses, medical assistants, and other support roles within the department, ensuring high-quality, patient-centered care. The Manager also serves as a vital administrative partner to the Director of Behavioral Health, offering clerical, programmatic, and operational support to help drive departmental goals, improve workflows, and maintain compliance with FQHC standards.
Primary Duties & Responsibilities:
Clinical Support:
Demonstrates proficiency in all aspects of patient triage within the Behavioral Health department and completes competency assessments for both new and existing employees.
Serves as a backup for the Behavioral Health medical assistant or nurse during periods of absence to ensure continuity of patient care and clinic operations.
Human Resources & Staffing Support:
Assists with the orientation and onboarding of new Behavioral Health staff, including interview coordination and preparation of new hire materials.
Manages the department's weekly staffing schedule, including time-off approvals, timesheet submissions, missed punch corrections, and payroll approvals using ADP.
Organizes and facilitates regular departmental meetings, including preparing agendas and documenting meeting minutes.
Quality Improvement & Data Management:
Supports departmental quality improvement efforts through data collection, analysis, and reporting.
Tracks and reports on key indicators such as patient satisfaction, departmental expenses, and service utilization.
Provides feedback and suggestions for process improvement based on insights from staff, patients, and community partners.
Collaborates with the Director of Behavioral Health to develop and maintain spreadsheets and databases (e.g., Excel) to support budgeting and quality initiatives.
Assists with the maintenance and updates of departmental forms and documentation.
Community & Program Development:
Educates patients, families, and community partners on available behavioral health services.
Assists the Director of Behavioral Health in community outreach efforts to increase awareness and utilization of services.
Represents the Behavioral Health department on internal committees, such as the Compliance/Risk Committee, Safety Committee, and Quality Assurance/Quality Improvement (QA/QI) Committee.
Administrative & Operational Support:
Provides general administrative support to the Director of Behavioral Health, including assistance with travel arrangements, training logistics, and expense reimbursements.
Demonstrates adaptability and serves as a change agent to support ongoing departmental and organizational improvements.
Supports teamwork and proactive communication among the Behavioral Health team and across departments.
Intermittent Duties:
Performs other duties as assigned by the Director of Behavioral Health to support departmental operations and organizational needs.
Off-Site Work:
Occasional off-site work is required for this position.
With prior Team Leader approval, various job tasks may be completed remotely. These may include, but are not limited to: program development, policy and procedure updates, conference calls, grant writing, and similar administrative tasks.
Employees approved for off-site work must have a confidential, designated workspace to ensure privacy and productivity.
Off-site work classification and arrangements will be reviewed by the Team Leader at hire, during annual performance evaluations, and as needed throughout the year.
Skills/Qualifications:
Education & Experience:
Some college coursework with 2-4 years of experience in a social or human services-related field, preferably with direct behavioral health experience.
Bachelor's degree in a related field preferred.
Specialized training or certifications (e.g., Non-Violent Crisis Intervention, Suicide Prevention/Intervention) are preferred.
Technical & Professional Skills:
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); ability to learn additional software and systems as needed.
Strong organizational and time management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple responsibilities.
High-level problem-solving skills and sound judgment, with the ability to make independent decisions and consult with leadership when appropriate.
Communication & Interpersonal Skills:
Excellent verbal and written communication skills.
Demonstrated cultural competency and the ability to engage effectively with individuals from diverse backgrounds.
Strong interpersonal skills and a professional, customer-service-oriented demeanor.
Other Key Competencies:
Ability to take initiative and follow through on assignments with minimal supervision.
Flexible, adaptable, and able to function effectively in a fast-paced, team-oriented environment.
Personal Attributes:
The Behavioral Health Services Manager must maintain strict confidentiality and consistently uphold HOPE's core values while performing all duties. The ideal candidate will demonstrate the following personal qualities:
Trustworthiness and integrity
Respectfulness toward patients, colleagues, and the community
Cultural awareness and sensitivity to diverse backgrounds
Flexibility and adaptability in a dynamic work environment
Strong work ethic and commitment to excellence
Working Conditions & Physical Demands:
This position primarily functions in a professional office environment with periodic travel between HOPE sites.
Occasional extended hours may be required based on organizational priorities.
As a healthcare setting, employees may be exposed to body fluids and other potential health hazards.
Requires sufficient visual acuity to read, write, and operate equipment commonly used in this role.
Must be able to communicate effectively in English, both verbally and in writing; proficiency in a second language is helpful but not required.
Requires adequate hearing ability to communicate effectively in person and by telephone.
Occasionally required to lift items weighing up to 25 pounds.
Note: This is intended to convey information essential to understanding the scope of the Behavioral Health Services Manager. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities, as other duties may be assigned as needed.
This job description follows the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995)
HOPE Family Health Services is an equal opportunity employer who complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status.
Many positions at HOPE Family Health Services are funded in-part or in-whole by State or Federal Department of Health and Human Services funding and as such, our organization cannot employ individuals with certain criminal backgrounds or who are on State or Federal exclusion or debarment lists.
Auto-ApplyClinical Service Excellence Manager - Remote
Remote patient services manager job
Who we are:
Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval and has maintained that accreditation every year since inception.
We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.
What you'll be responsible for:
The Clinical Service Excellence Manager will be responsible for overseeing all clinical processes and serving as the client champion for Access TeleCare's Neurology programs. In this role, you will have the opportunity to build effective relationships with client stakeholders, develop clinician workflows, support new program implementation, create action plans to support service performance, and interface with clinicians to facilitate clinical excellence. In addition, this you will serve as the clinical point of contact for practice issues for partner sites.
What you'll work on:
Participate in program launches and support with the development of clinical workflows
Maintain working rapport with individual providers covering the service as needed to address clinical workflow or practice issues, and communicating recommended changes to medical director and hospital(s) affected
Build and maintain positive working relationships with partner facility clinical staff; train partner staff on tasks that promote clinical workflow efficiency such as cart coordination, and address concerns in a timely manner
Analyze and present reports on healthcare processes and patient outcomes to identify and prioritize areas for improvement
Coordinate performance improvement activities focused on specific patient services or organizational quality initiatives through the use of specific benchmarks and evidence-based practices
Participate in efforts to establish and maintain organizational readiness to meet regulatory requirements based on service line specialty
Collaborate closely with Neurology Practice Administrator and Service Line Chief to work on team initiatives, develop and report KPIs, identify opportunities within programs to improve communication, efficiencies, and processes
What you'll bring to Access TeleCare:
Bachelor of Science in Nursing from an accredited school of nursing
At least three years of experience in neurology service line, inpatient services preferred (required)
Prior experience as a charge nurse or nurse supervisor (preferred)
Ability to navigate multiple EMR systems required
Excellent computer skills and familiarity with Microsoft Office programs including Excel for data manipulation
Excellent interpersonal communication skills and the ability to exercise empathy when working with patients and their families
Excellent organizational and time management skills
Demonstrate an understanding of standard clinical procedures, laws, and regulations
Thorough knowledge of medical terminology
Ability to work independently, but function as part of a team
Work Environment and Schedule:
High growth fast paced organization
Primarily remote based environment
Not more than 20 days travel to select sites annually
Travel quarterly to corporate office in Dallas, TX
Must be able to remain in a stationary position 50% of the time.
Company perks:
Health Insurance (Medical, Dental, Vision)
Health Savings Account
Flexible Spending (Medical and Dependent Care)
Employer Paid Life and AD&D (Supplemental available)
Flexible Vacation, Wellness Days, and Paid Holidays
About our recruitment process: We don't expect a perfect fit for every requirement we've outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 4 interviews via Zoom. Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
Auto-ApplyManager Clinical Services, Social Work
Patient services manager job in Washington, DC
Manager Clinical Services, Social Work - (250001TO) Description Develops and organizes the program of psychosocial services for children with Hem/Onc disorders and their families in the Center for Blood and Cancer Disorders (CCBD) department. Identifies needs of the patient population and plans and implements programs to meet those needs.
Provides direct clinical services to patients and their families.
Coordinates the multi-disciplinary team across the CCBD department of psychosocial care providers through program design, organization of the workload, supervision of social work staff, monitoring of services provided by team members, and program evaluation.
"Ideal candidate will possess preferred pediatric, chronic medical condition in a medical setting experience" Qualifications Minimum EducationMaster's Degree Social Work or equivalent.
(Required) Minimum Work Experience8 years Post Master's experience as a social worker (Required)5 years Post Master's experience as a social work supervisor/manager in a complex setting (Preferred)3 years Recent experience in a health care setting (Required) Required Skills/KnowledgeExcellent oral and written communication skills.
Ability to work effectively with persons of diverse cultural backgrounds.
Ability to use conflict management and problem-solving skills in complex and/or emotionally charged situations.
Understanding of psychosocial issues related to chronic illness, life-threatening illness, grief and bereavement, and the challenges of the current healthcare environment.
Expertise in working with patients and families receiving treatment for oncologic and hematologic diseases.
Required Licenses and CertificationsInd.
Clinical Social Worker (Required) Functional AccountabilitiesDevelop a comprehensive program of psychosocial services Provide definition and structure for support services for patients and families.
Integrate psychosocial services with primary medical and nursing services.
Promote collaboration among the psychosocial care providers.
Design tools for assessment and documentation to promote efficiency , consistency , and inter-disciplinary communication.
Coordinate the workload of psychosocial team members.
Research patient and family unmet needs and prioritizes those needs Provide clinical services to children and their families Provide comprehensive psychosocial assessment for identified patients and their families.
Develop and implements a plan for intervention based on assessment.
Use range of communication skills to assist patients, families, and staff to address care needs and complex issues.
Facilitate linkage to appropriate resources in the hospital and in the community.
Intervene effectively in highly emotional or complex situations involving patients, families, and/or staff.
Provide follow-up services as appropriate and assesses outcome of interventions.
Document assessments and interventions in the patient's medical record, in accordance with hospital and departmental standards.
Ensure the quality of psychosocial services provided to patients and their families Convene meetings of all involved disciplines for case review, program planning, and program evaluation.
Supervise social work staff and students providing services to patients and families in the department.
Work collaboratively with non-social work members of the psychosocial team to coordinate care, monitor services provided, and resolve problems.
Design tools to assess effectiveness of services provided and patient/family satisfaction.
Collaborate with internal and external customers Participate actively in medical rounds and patient case conferences.
Build effective working relationships with other disciplines and departments to enhance patient care.
Facilitate resolution of customer service issues.
Support the work of Case Managers providing services to patients and the initiatives of Clinical Resource Management.
Offer formal and informal presentations about psychosocial issues for this population.
Organize family members and other interested friends to develop an Advisory Group to offer additional services and assistance.
Serve as liaison to community organizations involved with this population.
Organizational AccountabilitiesDeliverSet and clearly communicate team goals and priorities in alignment with departmental goals and budgets Develop the budget and assign resources to meet the team goals Provide the resources and guidance required for employees to perform effectively Develop procedures to ensure high safety and quality, and course-correct as needed Identify customers' needs and ensure service excellence in meeting those needs EngageBe the link between the department and the team in defining the strategies to meet team goals Provide prompt and clear feedback to staff and support their performance Ensure team adherence to organizational regulations Manage the working environment to promote productivity and motivation Represent the team in clearing obstacles to high performance Hire staff and develop their capabilities Monitor and promote strong employee engagement Plan for program development Work with the psychosocial team to identify needs for programs and services as well as service innovations.
Design programs to meet identified needs.
Integrate psychosocial planning with new initiatives within the department/division/center .
Seek opportunities for new programs, changes in service delivery, and community outreach.
Investigate resources to fund and staff new or expanded programs.
Establish partnerships with interested individuals and community groups to develop or enhance patient/family support programs.
Work effectively in securing external funding sources to sustain and expand the program.
Monitor appropriateness and effectiveness of new programs.
Organizational Accountabilities (Staff) Organizational Commitment/Identification Teamwork/Communication Performance Improvement/Problem-solving Cost Management/Financial Responsibility Safety Primary Location: District of Columbia-WashingtonWork Locations: CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010Job: ManagementOrganization: Cntr for Cancer_ Blood DsordrsPosition Status: R (Regular) - FT - Full-TimeShift: DayWork Schedule: 8:30-5:00Job Posting: Oct 20, 2025, 4:26:43 PMFull-Time Salary Range: 93974.
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