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Job outlook for patient services managers in the United States
Patient services manager job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected patient services manager job growth rate is 28% from 2018-2028.
About 136,200 new jobs for patient services managers are projected over the next decade.
Patient services manager salaries have increased 8% for patient services managers in the last 5 years.
There are over 3,697 patient services managers currently employed in the United States.
There are 157,294 active patient services manager job openings in the US.
The average patient services manager salary is $69,729.
Are patient services manager jobs in demand?
Patient services manager job and salary trends over time
Patient services manager jobs over time
Patient services manager job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 3,697 | 0.00% |
| 2020 | 3,407 | 0.00% |
| 2019 | 3,343 | 0.00% |
| 2018 | 3,154 | 0.00% |
| 2017 | 2,937 | 0.00% |
Average patient services manager salary over time
Patient services manager salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $69,729 | $33.52 | +3.3% |
| 2025 | $67,523 | $32.46 | +1.3% |
| 2024 | $66,687 | $32.06 | +1.4% |
| 2023 | $65,764 | $31.62 | +1.9% |
| 2022 | $64,554 | $31.04 | +2.2% |
Patient services manager jobs by state
Most common states for patient services managers
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | District of Columbia | 693,972 | 606 | 87% |
| 2 | Massachusetts | 6,859,819 | 2,588 | 38% |
| 3 | Iowa | 3,145,711 | 1,057 | 34% |
| 4 | Alaska | 739,795 | 240 | 32% |
| 5 | Washington | 7,405,743 | 2,274 | 31% |
| 6 | Connecticut | 3,588,184 | 1,114 | 31% |
| 7 | New Hampshire | 1,342,795 | 408 | 30% |
| 8 | Rhode Island | 1,059,639 | 311 | 29% |
| 9 | Illinois | 12,802,023 | 3,611 | 28% |
| 10 | Delaware | 961,939 | 268 | 28% |
| 11 | Minnesota | 5,576,606 | 1,488 | 27% |
| 12 | Virginia | 8,470,020 | 2,160 | 26% |
| 13 | Missouri | 6,113,532 | 1,573 | 26% |
| 14 | Colorado | 5,607,154 | 1,450 | 26% |
| 15 | Maine | 1,335,907 | 349 | 26% |
| 16 | Arizona | 7,016,270 | 1,747 | 25% |
| 17 | Maryland | 6,052,177 | 1,484 | 25% |
| 18 | Oregon | 4,142,776 | 1,050 | 25% |
| 19 | Utah | 3,101,833 | 767 | 25% |
| 20 | New Jersey | 9,005,644 | 2,139 | 24% |
Most common cities for patient services managers
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Lexington | 2 | 6% | $99,871 |
| 2 | Beverly | 2 | 5% | $99,945 |
| 3 | Pensacola | 2 | 4% | $53,044 |
| 4 | Waltham | 2 | 3% | $99,866 |
| 5 | Annapolis | 1 | 3% | $72,354 |
| 6 | Boston | 13 | 2% | $99,910 |
| 7 | Flint | 2 | 2% | $81,759 |
| 8 | Thousand Oaks | 2 | 2% | $63,358 |
| 9 | Alexandria | 1 | 2% | $65,989 |
| 10 | Detroit | 9 | 1% | $81,611 |
| 11 | Baton Rouge | 2 | 1% | $65,191 |
| 12 | Ann Arbor | 1 | 1% | $80,809 |
| 13 | Austin | 3 | 0% | $64,116 |
| 14 | Houston | 3 | 0% | $63,119 |
| 15 | Washington | 2 | 0% | $81,742 |
| 16 | Anaheim | 1 | 0% | $62,624 |
Patient Services Manager job outlook: Expert opinions
Our panel of patient services manager experts
Texas A&M University - Central Texas
Rutgers University - Camden
California State University
University of Minnesota
Dawn Riess Ph.D., RN, ACUE
Assistant ProfessorTexas A&M University - Central Texas
Registered Nursing, Nursing Administration, Nursing Research And Clinical Nursing
What general advice would you give to a Patient Services Manager?
Dawn Riess Ph.D., RN, ACUE: Nursing is difficult both physically and emotionally, but it is rewarding. Entry nurses may feel overwhelmed when they first enter the nursing field. I recommend you seek out a mentor and follow up with that person often. Texas Nursing Association (TNA) offers a mentoring program, I recommend you join that organization to help support you as you enter the nursing field. You will have good and bad days when you first begin your career. Having support in the unit you work in is important and usually, the organization has an internship program. You will have a direct impact on people's lives at the worst time in their lives. If someone is stressed, they may take that out on you but do not take it personally.
There are so many different avenues for entry-level nurses. If you don't want to work in the hospital setting, you can go into community health, clinics, outpatient rehab, home health, school nursing, informatics, and more. The flexibility offered in nursing is phenomenal. Your patients may not remember your name, but they will remember how you made them feel. Your impact on patient's lives is limitless. Nurses are present from birth to death and everything in between.
Pawn Johnson-Hunter MS, RN, AGPCNP-BC, GERO- BC, CM/DN
Nurse Educator, Nclex Mentor/CoachWhat general advice would you give to a Patient Services Manager?
Pawn Johnson-Hunter MS, RN, AGPCNP-BC, GERO- BC, CM/DN: A few ways to maximize earning potential as a new graduate nurse is through skillful negotiations and previous experience in healthcare, such as degree level, nurse externships, phlebotomy skills, or certifications. Many, if not all, employers appreciate that new graduates are equipped with clinical skills that are strongly recommended for the practice area. While many nurse certifications require experience, some are for entry-level, such as advanced life support (ACLS and PALS) and IV insertion. There are also some specialty practice certifications that new grads can obtain without years of experience; although they may recommend the experience at times, this is optional. All of this demonstrates the applicant's commitment to the profession and interest. Other ways are to work overtime hours, learn about clinical career ladders, or continue formal education.
What skills stand out on Patient Services Manager resumes?
Dr. Catherine Stubin Ph.D.: Some skills that stand out to nurse managers include prior employment as a nursing assistant or patient care technician. Since nursing assistants work so closely with the nursing staff, it is a perfect opportunity to explore what takes place and gain invaluable experience and learned skills. These candidates will have work experience to offer a potential employer in combination with a degree, while many other potential candidates will only have their degree. Employers like to maintain their quality employees, so If a candidate can demonstrate outstanding work ethic as a nursing assistant, they will likely be offered a position as a nurse upon completion of their degree.
Prior work in customer service, such as bartending or waitstaff, is also important because these employees typically have experience with personal interactions, an essential component of the nursing profession. Working as or being a caregiver or companion is also beneficial because it involves compassion and dedication to assisting others, which is also necessary for success in the nursing profession.
Because nurses are the "face" of the facility they work for, excellent communication skills are essential. During the interview process, nursing graduates must communicate a passion for the profession and be engaged in the conversation while maintaining eye contact and conveying a positive and caring attitude and a professional demeanor.
Cinthya Sotelo
Director of NP Programs, FNP Option CoordinatorCalifornia State University
Patricia A. Chin School of Nursing
What skills stand out on Patient Services Manager resumes?
Cinthya Sotelo: Prior experience with patients, such as nursing assistant, EMT, etc. It is important for new graduate nurses to place the number of clinical hours on their resume to show what experiences they had during nursing school. Being bilingual will also stand out on a resume.
What experience really stands out on Patient Services Manager resumes?
Karen Monsen Ph.D. RN, FAMIA, FNAP, FAAN: Hands-on experience means more than training, even though the training is essential. Volunteer to create, from the ground up, something that is innovative or practical. Participate in teams that develop or enhance a tech solution. Provide links to your successful projects. Show that you can do what you're trained to do.