What does a patient transportation driver do?
Patient transportation driver responsibilities
Here are examples of responsibilities from real patient transportation driver resumes:
- Replace supplies and disposable items on ambulances.
- Receive and carry out schedule transportation assignments for transit of patients and program participants.
- Transport patients via wheelchair or gurney and/or accompanies ambulatory patient to various areas within the medical facility.
- Deliver customers to their destination/homes/doorsteps with luggage/baggage groceries
Patient transportation driver skills and personality traits
We calculated that 47% of Patient Transportation Drivers are proficient in Patients, Data Entry, and Medical Appointments. They’re also known for soft skills such as Dependability, Initiative, and Customer-service skills.
We break down the percentage of Patient Transportation Drivers that have these skills listed on their resume here:
- Patients, 47%
Received and carried out scheduled transportation assignments for transit of patients and program participants.
- Data Entry, 14%
Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Medical Appointments, 12%
Pick up and drop off clients to their medical appointments Perform daily vehicle inspections
- CPR, 7%
Certified in CPI Nonviolent Crisis Intervention, PSTN, adult, child and infant CPR.
- DOT, 5%
Provide auto parts delivery to assigned customer account while following DOT standards operating a semi-trailer.
- Walkers, 3%
Transported passengers safely with disabilities including mobility devices, canes and walkers.
"patients," "data entry," and "medical appointments" are among the most common skills that patient transportation drivers use at work. You can find even more patient transportation driver responsibilities below, including:
Dependability. To carry out their duties, the most important skill for a patient transportation driver to have is dependability. Their role and responsibilities require that "customers rely on taxi drivers, ride-hailing drivers, and chauffeurs to pick them up on time and quickly transport them to their destination." Patient transportation drivers often use dependability in their day-to-day job, as shown by this real resume: "required a cdl license and dependability. "
Initiative. Many patient transportation driver duties rely on initiative. "taxi drivers, ride-hailing drivers, and chauffeurs usually work with little or no supervision, so they must self-motivate and take the initiative to earn a living.," so a patient transportation driver will need this skill often in their role. This resume example is just one of many ways patient transportation driver responsibilities rely on initiative: "provided transportation services to the executive personnel and assisted in department projects including company-wide initiatives. "
Customer-service skills. Another skill that relates to the job responsibilities of patient transportation drivers is customer-service skills. This skill is critical to many everyday patient transportation driver duties, as "taxi drivers, ride-hailing drivers, and chauffeurs regularly interact with their customers and have to represent their company positively and ensure passenger satisfaction with their ride." This example from a resume shows how this skill is used: "schedule appointments for transport; file, data entry, customer/client service. "
Hand-eye coordination. A big part of what patient transportation drivers do relies on "hand-eye coordination." You can see how essential it is to patient transportation driver responsibilities because "taxi drivers, ride-hailing drivers, and chauffeurs must watch their surroundings and avoid obstacles and other hazards while driving a vehicle." Here's an example of how this skill is used from a resume that represents typical patient transportation driver tasks: "time management and customer location coordination key to ensuring many different deliveries occurred on time. "
Visual ability. A commonly-found skill in patient transportation driver job descriptions, "visual ability" is essential to what patient transportation drivers do. Patient transportation driver responsibilities rely on this skill because "taxi drivers, ride-hailing drivers, and chauffeurs must be able to pass a state-issued vision test to hold a driver’s license." You can also see how patient transportation driver duties rely on visual ability in this resume example: "transport of mobile center to locations, transport-vehicle maintenance, mobile center operation, customer service, & audio/visual equipment troubleshooting. "
Patience. While "patience" is last on this skills list, don't underestimate its importance to patient transportation driver responsibilities. Much of what a patient transportation driver does relies on this skill, seeing as "drivers must be calm and composed when driving through heavy traffic and congestion or dealing with rude passengers." Here is a resume example of how this skill is used in the everyday duties of patient transportation drivers: "delivered customers' orders safely and swiftly dealt with customer complaints with respect and patience"
The three companies that hire the most patient transportation drivers are:
- Allied Universal
6 patient transportation drivers jobs
- UTMB HEALTHCARE SYSTEMS6 patient transportation drivers jobs
- The Center for Health Care Services4 patient transportation drivers jobs
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Compare different patient transportation drivers
Patient transportation driver vs. Chauffeur
Chauffeurs drive limousines, motor coaches, and other luxury vehicles to take their clients to their destinations. Their list of responsibilities includes making sure that the vehicle they are driving stays in excellent condition, helping clients load and unload their stuff, and following the road rules and regulations. They choose the fastest routes based on GPS to get to their clients' destinations unless instructed otherwise. If requested, they also collect and deliver parcels on behalf of their clients.
There are some key differences in the responsibilities of each position. For example, patient transportation driver responsibilities require skills like "patients," "data entry," "medical appointments," and "cpr." Meanwhile a typical chauffeur has skills in areas such as "cdl," "transport passengers," "limo," and "chauffer." This difference in skills reveals the differences in what each career does.
Chauffeurs tend to reach similar levels of education than patient transportation drivers. In fact, chauffeurs are 2.2% more likely to graduate with a Master's Degree and 0.3% more likely to have a Doctoral Degree.Patient transportation driver vs. Driver medic
Driver medics are responsible for transporting patients to and from the hospital. They sometimes are on-call and must respond to an emergency as quickly as possible. They are often trained to perform first aid on patients. They must have excellent hand-eye coordination to make sudden turns and handle curves during an emergency as they are licensed to do counterflows, especially during critical situations. Sometimes, driver medics are tasked to claim and deliver supplies and laboratory kits and deliver secured specimens between hospitals/laboratories.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that patient transportation driver responsibilities requires skills like "rehabilitation," "compassion," "resuscitation," and "medical equipment." But a driver medic might use other skills in their typical duties, such as, "cdl," "home health," "hippa," and "transportation services."
On average, driver medics earn a higher salary than patient transportation drivers. Some industries support higher salaries in each profession. Interestingly enough, driver medics earn the most pay in the finance industry with an average salary of $36,268. Whereas patient transportation drivers have higher pay in the retail industry, with an average salary of $31,875.Average education levels between the two professions vary. Driver medics tend to reach similar levels of education than patient transportation drivers. In fact, they're 2.8% more likely to graduate with a Master's Degree and 0.3% more likely to earn a Doctoral Degree.Patient transportation driver vs. Driver
Drivers are responsible for safely transporting people, packages, or goods from one destination to another. They should be familiar with the different routes that may be taken to reach the desired goal. They should be expert navigators and may use navigation apps to help them along the way. They should also be familiar with the basic mechanics of the vehicle they are using and the proper maintenance and cleaning needed to ensure that the car is running well. Drivers are expected to have excellent customer relation skills, a strong sense of direction, and superb organizations.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a patient transportation driver is likely to be skilled in "patients," "data entry," "rehabilitation," and "compassion," while a typical driver is skilled in "math," "basic math," "cdl," and "cleanliness."
Drivers make a very good living in the manufacturing industry with an average annual salary of $39,688. On the other hand, patient transportation drivers are paid the highest salary in the retail industry, with average annual pay of $31,875.When it comes to education, drivers tend to earn similar degree levels compared to patient transportation drivers. In fact, they're 0.9% more likely to earn a Master's Degree, and 0.3% more likely to graduate with a Doctoral Degree.Patient transportation driver vs. Drive away driver
Driver away drivers refer to the individuals who transport cars from one location to another. They transport cars for lease and rental cars from one location to another around the country to keep even distribution of vehicles in all locations, making it easy for individuals to rent. Some drive-away drivers drive vehicles containing specific materials from one place to another. However, there are a few drive-away jobs, meaning you must meet all the requirements to secure one.
Types of patient transportation driver
Updated January 8, 2025
