Executive Chef
Baraboo, WI job
Pay: $80000 per year - $85000 per year
At Great Wolf, the Restaurant Executive Chef is responsible for all operations of the kitchen(s): creates and updates menus to maximize profits and minimize loss, tests and develops recipes, monitors customer satisfaction, maintains inventory of kitchen supplies and food, and ensures that food and facilities meet all governmental regulations.
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
•Medical, Dental, and Vision insurance
•Health savings account
•Telehealth resources
•Life insurance
•401K with employer match
•Paid vacation time off
•Paid parental leave
Essential Duties & Responsibilities
Manage and direct the preparation and presentation of all foods in all venues of the Lodge
Maintain and follow all local Health Department food preparation codes and regulations
Ensure all food preparation licenses and training (as required) is maintained by all pack members
Hire, train, supervise, schedule and participate in activities of chefs, cooks, and other pack members involved in preparing, cooking and presenting food in accordance with merchandising and productivity standards, cost controls and forecast needs
Listen actively and communicate clearly while interacting with guests to promote food products and directing staff activities
Analyze feedback from guests and pack members, make judgments and take action to implement suggestions for improvement
Maintain working rapport with all hotel staff for efficient operation and service to guests
Monitor staff performance, product quality and production flow; foster improvement where necessary
Create and implement new menus and individual menu items for all outlets based on current food trends, regional demographics and in accordance with revenue and profitability goals
Develop innovative menu selections for special banquet themes and parties in accordance with client budgetary considerations and expectations
Confer with Director of Food and Beverage regarding new selections and changes
Audit food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements
Maintain controls and tracking of high value items (proteins such as steaks, bacon and sausage, etc.)
Development, implementation, and monitoring of programs that assures a safe facility and work environment that is in compliance with all appropriate regulations-Food Safety, Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communications Programs
Assist the Food & Beverage Director in estimating annual food budget and controllable expenditures
Basic Qualifications & Skills
High School degree or equivalent
5+ years experience in restaurant kitchen(s)
1+ years experience in restaurant supervisory/leadership role responsible for financials, menu development, and personnel related matters
Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed
Successful completion of criminal background check and drug screen
Desired Qualifications & Traits
Culinary education degree
Previous Executive Chef experience
Prior kitchen experience in hotel/resort industry
Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment
Proven teamwork
Projects professional image that inspires trust and confidence
Enthusiastic and positive energy
Physical Requirements
Able to lift up to 30 lbs.
Able to bend, stretch, and twist
Able to stand for long periods of time
Position Close Date:
Pay Rate: $80000 per year - $85000 per year
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions
We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Lead Line Cook
Baraboo, WI job
Pay: $21.50 per hour
At Great Wolf, the Lead Line Cook works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Lead Line Cook manages the operations of the kitchen in the absence of the Sous Chef, oversees preparation of food and inventory levels of the kitchen, and assists with training employees.
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
•Medical, Dental, and Vision insurance
•Health savings account
•Telehealth resources
•Life insurance
•401K with employer match
•Paid vacation time off
•Paid parental leave
Essential Duties & Responsibilities
Report to the Sous Chef to help prepare and present all foods in the restaurants and banquets.
Maintain and follow all department operating procedures; ensure completion of daily temperature logs, daily cleaning logs, line check sheets and food waste sheets.
Oversees the activities of the kitchen staff and monitors food production and presentation.
Resolves operational issues.
Manages the successful completion of daily prep, restocking of workstations, meal breaks, and end of shift cleaning duties, while maintaining a consistently positive operational flow.
Maintain working rapport with all hotel staff for efficient operation and service to guests.
Assist all restaurants (including quick service) during peak business levels. The lead line cook can be re-deployed as needed to support the operation.
Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef.
Monitor supply levels of food, paper goods and small wares. Oversee replenishment as necessary.
Assist with audit of food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements.
Keeps supplies and food ready by inventorying stock; supports in stocking food & supply inventory; requisitioning supplies and foodstuffs; verifying receipt; storing; informs chef of any shortages in a timely manner.
Maintain safe, secure and healthy work environment by cleaning work areas, food storage areas, equipment and utensils; segregating and removing garbage; steam-cleaning or hosing garbage containers; following sanitation standards and procedures; complying with legal regulations.
Maintain and follow all Ecosure or similar food safety and sanitation program standards.
Direct Dishwashers to maintain appropriate levels of dishes and utensils; ensure that all dishware used in cooking is always clean and sanitary.
Maintains correct cleaning schedules on all equipment; keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Assist and support the operation at the request of the Sous Chef, Executive Chef or other property leadership.
Prepare schedules for approval by the Executive Chef.
Prepare and communicate closing reports and shift information to the F&B operations team; at the end of the shift check out with Sous Chef / Executive Chef.
Basic Qualifications & Skills
High School degree or equivalent.
Three years of cook experience in a similar environment.
Comprehensive knowledge of food preparation and demonstrated ability to understand sanitation related issues and precautions necessary to ensure a clean food preparation environment.
Possess the ability to work with Point of Sale system and Kitchen Display System.
Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed.
Must be able to obtain local or state food handling permits and serv safe food handling certification as required.
Successful completion of criminal background check and drug screen.
Desired Qualifications & Traits
Culinary education degree preferred.
One year of experience in lead line cook, supervisor or leadership role
Previous kitchen experience in hotel/resort industry.
Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment.
Proven teamwork.
Projects professional image that inspires trust and confidence.
Enthusiastic and positive energy.
Physical Requirements
Able to lift up to 40 lbs.
Able to bend, stretch, and twist
Able to stand for long periods of time
Able to work in hot/cold environments
Able to work around continuous moderate noise levels
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Pay Rate: $#undefined#undefined#undefined /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Database Marketing Intern
Ellsworth, WI job
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Answer guest inquiries regarding marketed offers and communications applying discretion while adhering to property goals and policies when determining appropriate corrective action
Work in Island Passport, Hotel and/or Call Center as scheduled (must meet or exceed expectations for each position while in the role)
Maintain integrity and accuracy of various databases in order to increase efficiency and success of guest contact
Manage treatment and affective administration of returned mail
Prepare ongoing analysis reports focusing on the system or program integrity
Manage a series of guest correspondence initiatives
Provide support for market analysis initiatives
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Cosmetologist
Prescott, WI job
Pay Rate: hourly rate, plus commission, tips, and a 90 day commission guarantee. Potential to average $37 or more per hour! ESSENTIAL DUTIES AND RESPONSIBILITIES
Analyze guests' hair and features and make appropriate recommendations for beauty treatments, hair styles promoting appropriate hair care products based on need
Shampoo, rinse, condition and dry hair and scalp
Straighten, curl, or style hair as requested
Keep work area clean and sanitize tools and equipment
Update / maintain guest records with beauty services provided and preferences
Provide Makeup consultations and applications including special occasion make-up
Perform a variety Manicure and Pedicure services offered on the Spa Menu
Remove previously applied polish, shape and smooth nails and apply polish
Assess guests' hands and feet and exfoliate, massage, apply treatments
Recommend and promote nail care products based on guests' needs
Complete monthly inventory to keep stock levels up to Par
Recommend and schedule guests future appointments
Provide backup support to Spa Receptionist
Process cash, credit, debit card, and comp transactions for services and retail products
Handle incoming calls, schedule appointments and answer questions regarding the property
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification- Required:
Current Minnesota cosmetology licensure or capability for Minnesota reciprocity
Demonstrated knowledge of current styles/trends, perform chemical services and design techniques
Skills- Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Abilities- Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to learn appropriate product and equipment usage
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to enthusiastically and professionally sell spa products and services
Ability to speak in a clear, concise and pleasant voice
PHYSICAL DEMANDS
Must be able to walk or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 25+ pounds occasionally
Must have manual dexterity necessary to manipulate styling tools
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the Spa, which includes chemicals, aroma therapy scents and nail products; May require going on the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Security Event Officer
Prescott, WI job
SUMMARY: Provide security for indoor, national entertainment events. Responsible for a high level of guest service as described in your departments guest service standards. ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide guests with proactive visibility that will enhance their entertainment experience and give guests directions
Provide general security to include venue patrols, backstage entry control, watch for and address issues related to alcohol consumption
Watch for and address breaches of security, crowd management issues, persons in unauthorized areas and safety hazards
Provide efficient screening of guests entering the venue for prohibited items using bag checks while utilizing walk-through metal detectors and wand devices
Provide escorts and security for entertainers, their facilities and cordoned areas
Respond to incidents of medical emergencies, fire, bomb threats, active shooter, severe weather and disorderly conduct
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED
Preferred:
1-year experience and/or training in law enforcement, security, military or related field
Prior event security work or equivalent experience
Skills
Required:
Strong verbal and interpersonal communication skills
Strong problem solving and conflict resolution skills
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Abilities
Required:
Ability to interact with entertainers, event staff, guests, coworkers and management in a professional manner
Ability to effectively deal with intoxicated and disorderly persons in a professional manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to work in extreme weather conditions
REQUIRED TRAINING
Treasure Island guest service training
TIPS training and certification
CPR/First Aid training
Additional on-the-job training will be provided
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to sit, walk or stand and exert fast-paced mobility
Must be able to perform security, first aid, safety and control verification functions including the physical force required to control suspects and protect physical assets
Must have a good sense of balance, and be able to bend, kneel and stoop
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must infrequently be able to climb
Must have the ability to independently lift up to 25+ pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed inside the event center and surrounding exterior areas and may include flashing lights, frequent loud noises, cigarette smoke and extreme weather conditions
Must be willing to work a flexible schedule including long hours, weekends and holidays
Must deal with angry or hostile individuals
High volume direct public contact
Lead Laundry Attendant
Prescott, WI job
Pay Rate: $19.00 an hour with $2.00 an hour additional shift differential on Saturday and Sunday ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist supervisors with staff training, direct daily work activities and inspect completed work for conformance to standards
Receive linen / towel shipments and complete monthly linen inventories
Maintain a working process to ensure maximum productivity
Organize the laundry room, maintain preventive maintenance records and schedule equipment maintenance
Ensure hotel landings are stocked at the beginning of each work day
Ensure proper usage of laundry chemicals
Assist other staff as needed, including cleaning hotel room
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification- Required:
1-year laundry experience in a mid-sized, full-service hotel
Knowledge and Certification- Preferred:
Previous lead experience in a similar position
Skills- Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent written, verbal and interpersonal communication skills
Abilities- Required:
Ability to work fast and efficiently and complete multiple tasks under pressure
Ability to follow established dress code policies and practice good personal hygiene
Ability to learn appropriate chemical usage and proper equipment usage
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to speak in a clear, concise and pleasant voice
Massage Therapist
Prescott, WI job
Pay Rate: hourly rate, plus commission, tips, and a 90 day commission guarantee. Potential to average $37 or more per hour! ESSENTIAL DUTIES AND RESPONSIBILITIES
Massage and knead muscles and soft tissues for the purpose of health and well-being
Able to perform all massage services offered by Wave Spa
Recommend beneficial exercises for continued health
Keep work area clean, organized and sanitized
Recommend retail products for guests' needs
Recommend and schedule guests future appointments
Provide backup support to Spa Receptionist
Process cash, credit / debit card and comp transactions for services and retail products
Handle incoming calls, schedule appointments and answer questions regarding the property
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
Graduate of an accredited school of Massage Therapy
Demonstrated knowledge of massage therapy products and latest trends
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Required Abilities:
Ability to work efficiently and consistently
Ability to follow established dress code policies and practice good personal hygiene
Ability to learn appropriate product and equipment usage
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to enthusiastically and professionally sell spa products and services
Ability to speak in a clear, concise and pleasant voice
PHYSICAL DEMANDS
Must be able to walk and stand for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 25 pounds occasionally
Must have manual dexterity necessary to perform massage therapy
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the Spa, which includes chemicals, aroma therapy scents and nail products; May require going on the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
Must be able to work with massage oils and products
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Payroll Specialist
Prescott, WI job
. Pay Rate: $22.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain payroll records by collecting, calculating and entering data
Monitor and review time card approval and signoff process, which includes identifying, researching, and resolving discrepancies
Process tip and toke allocations
Process payroll batch entries for commissions, tips, service charges, and incentives
Set up wage garnishments, child support orders, levies, and monitor third party checks
Apply payroll adjustments as needed
Transmit payroll data, load payroll reports, and summary output files
Prepare payroll general ledger journal entries and reports
Process manual checks and positive pay notifications
Perform weekly, quarterly, and annual payroll and 401(k) reconciliations
Coordinate 401(k) contributions, loans, and fund transfers
Verify database information between UKG PRO and WFM Workforce Management systems
Assist timecard reviewers as needed
Resolve payroll discrepancies through research and analysis
Assist Payroll Supervisor with non-routine issues
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
High School Diploma or GED (or equivalent experience)
2 years' experience of full cycle payroll processing experience
Preferred Knowledge and Certification:
Experience with UKG PRO and WFM Workforce Management systems
Experience processing weekly payroll for 1000+ employees
Required Skills:
Strong attention to detail and accuracy
Highly organized; able to manage changing priorities
Proficient in Microsoft Office (Word, Excel, Outlook) and Windows operating systems
Excellent verbal and interpersonal communication skills
Strong problem-solving and analytical abilities
Solid math skills
Required Abilities:
Ability to work fast and efficiently
Ability to follow dress code and personal hygiene standards
Ability to interact with guests, coworkers, and management in a professional and courteous manner
Ability to handle multiple tasks independently
Ability to provide professional service to internal and external customers
PHYSICAL DEMANDS
Must be able to sit for long periods with occasional walking or standing
Must have a good sense of balance, occasional bending, kneeling, reaching, twisting
Must be able to reach and twist infrequently
Must be able to push, pull, and grasp objects occasionally
Must be able occasionally lift up to 10 pounds
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is primarily performed in the administration building but may include going onto the gaming floor, which includes exposure to flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally may interact with angry or hostile individuals
Graphic Design Creative Intern
Prescott, WI job
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist in protecting the integrity of the Treasure Island and Prairie Island brands, keeping within the guidelines and standards policies
Assist in the design, development and production of casino signage, direct mail pieces and miscellaneous internal and external communications for Treasure Island and Prairie Island
Responsible for design, layout, typography, illustration and photography selection
Perform day-to-day tasks to support the Brand Communications team with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs.
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Portfolio or examples of creative/design projects
Preferred:
Print production knowledge
Project management knowledge
Previous guest service experience
Skills
Required:
Proficient in Adobe Creative Cloud applications including Photoshop, Illustrator, InDesign, Acrobat and Microsoft Office
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Preferred:
Conception and proofreading skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must be able to reach and twist occasionally
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is preformed primarily in an administration building buy may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
High volume direct public contact
Extensive computer use
Journeyworker Electrician
Prescott, WI job
. Pay Rate: $40.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform electrical duties to include, but not limited to adding circuits, panels, switches, transformers, lighting and outlets
Set up for temporary power services for special events using generators and cabling
Perform electrical duties for expansion and demolition
Interpret technical drawings to determine the layout of electrical systems
Diagnose and troubleshoot faulty wiring and equipment
Operate and test generators, uninterruptable power systems and other backup systems
Ensure compliance with National Electrical Code
Keep up to date on upgrades to electrical equipment and implement the upgrades
Document problems and prepare reports
Order necessary supplies and equipment for projects and stock
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Completed a 4-year electrical apprenticeship program
Current State of Minnesota Class A Journey-worker Electrician or Minnesota Class A Master Electrician license
Detailed knowledge of current National Electrical Code
In-depth knowledge of electrical principles, construction and wiring schematics
Experience working with electric utilities
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong analytical skills
Excellent people and communication skills
Abilities
Required:
Ability to work fast and efficiently
Ability to independently complete multiple tasks in a professional manner
Ability to interact and communicate efficiently with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
PHYSICAL DEMANDS
Must be able to walk and/or stand for long periods of time
Must have a good sense of balance, and be able to bend and kneel
Must be able to push, pull and grasp objects routinely
Must be able to climb a ladder
Must be able to independently lift 25+ pounds routinely
Must have manual dexterity necessary to manipulate equipment
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed property-wide (inside and outdoors) and may include excessive noise, such as power tools, dust and fumes from paints, varnishes, stains and the like, flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Occasional overtime may be required
Must be willing to work all shifts, weekends and holidays
Player Development Manager
Prescott, WI job
. Pay Rate: $70,720 starting salary ESSENTIAL DUTIES AND RESPONSIBILITIES
Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
Direct daily work activities and inspect completed work for conformance to standards
Manage and direct all administrative functions of the department, including payroll, hiring, scheduling, etc.
Acquire, retain, and grow premium business; set and monitor achievement of goals and metrics for the team in alignment with the property's business objectives.
Coordinate strategic programs to target high profile players designed to provide differentiated service and personalized account management to maximize loyalty and profitability
Develop opportunities to increase incremental business through new guests acquisition, player retention and minimizing player attrition
Create and maintain department policies and procedure manuals
Monitor current competitive trends and market changes to ensure that Treasure Island is the leading casino versus all other local and regional competitive Player Development programs
Create and execute a yearly plan to accomplish financial objectives by forecasting requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions
Monitor player incentives and comping by both the casino players and the Player Development team members
Regularly review and re-code the players to focus the PD team on achieving and exceeding goals
Coach the Executive Casino Hosts and International Casino Hosts on how to improve their skills, grow their business, and meet their goals
Resolve guest issues when they have to escalate to management
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
2-4 year degree in Business Administration, Marketing or related field; or a combination of equivalent experience and/or education
5+ years experience in casino marketing management including supervision
3+ years experience in a related sales and/or customer relations position preferably in the gaming industry
3+ years experience with customer/sales tracking and/or customer relationship management database applications, including reporting and data analysis preferably with player tracking systems
Proven experience in business activation, retention, recovery, reactivation, and managing customer relationships
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook)
Strong project management skills
Excellent written, verbal and interpersonal communication skills
Excellent analytical and problem solving skills
Strong leadership skills
Required Abilities:
Ability to follow established dress code policies and practice good personal hygiene
Ability to serve both internal and external customers
Ability to manage departmental budget and control labor and expenses
Ability to maintain a professional and courteous demeanor
Proven ability to manage projects in a timely and efficient manner
Ability to enthusiastically and professionally sell and/or promote relevant events and promotions
Ability to speak in a clear, concise and pleasant voice
Ability to adapt quickly to changing priorities
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel
Must occasionally be able to push, pull and grasp objects
Must occasionally have the ability to independently lift up to 10 pounds
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed throughout the entire property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Room Inspector
Prescott, WI job
Pay Rate: $19.00 an hour with $2.00 an hour additional shift differential on Saturday and Sunday ESSENTIAL DUTIES AND RESPONSIBILITIES
Inspect guest rooms and public spaces to ensure compliance with standards, verify room status and notify front desk of room availability and needs
Clean and strip rooms, portion cleaning chemicals, remove dirty service items / trash from halls and rooms
Turn in lost and found items
Monitor rooms and corridors for security purposes
Report room damages, out-of-order items and identify areas needing repair and generate maintenance work orders
Assist other staff as needed, including cleaning hotel rooms
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
1-year guest room attendant or similar housekeeping experience
Preferred Knowledge and Certification:
Previous lead experience in a similar position
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills including answering radio calls
Required Abilities:
Ability to work fast and efficiently and complete multiple tasks under pressure while keeping good communication flow with other Hotel staff
Ability to meet deadlines
Ability to follow established dress code policies and practice good personal hygiene
Ability to learn appropriate chemical usage / portions and proper equipment usage
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to serve both internal and external customers
Ability to speak in a clear, concise and pleasant voice
PHYSICAL DEMANDS
Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8+ hours
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 40 pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in hotel rooms, bathrooms and laundry area, including exposure to heat and fumes such as cigarette smoke and cleaning chemicals; May require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
Community Engagement Intern
Prescott, WI job
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Represent Treasure Island Resort & Casino and Island Impact while interacting with guests at community and special events on and off property, including golf tournaments, fairs and local sporting events
Work with Community Engagement Supervisor and Specialist to plan and execute Island Impact volunteer events for Treasure Island Team Members
Assist Community Engagement Supervisor and Specialist with Treasure Island's digital in-kind donation program, including facilitating logistics related to delivery of donations
Complete industry trend and opportunity research project and present to department leaders
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Slot Maintenance Technician
Prescott, WI job
. Pay Rate: $18.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Clean, install, move, test, repair and maintain slot and electronic/electro-mechanical components, sub-systems and systems
Troubleshoot and repair slots and associated player tracking system to minimize down time and maximize profitability
Perform assigned tasks in compliance with applicable regulations
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
High School Diploma/GED or equivalent experience
Preferred Knowledge and Certification:
2-year electronics degree or equivalent experience
Required Skills:
Accurate and detail-oriented
Strong organizational skills
Strong mechanical aptitude
Required Abilities:
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to independently or as a team complete multiple tasks in a professional manner
Ability to serve both internal and external customers
Ability to troubleshoot, maintain and repair specialized equipment
Ability to adapt quickly to changing priorities
PHYSICAL DEMANDS
Must be able to walk and / or stand or sit for long periods throughout the day
Must have a good sense of balance and able to bend, kneel and stoop
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 50 pounds
Must have manual dexterity necessary to manipulate electronic equipment
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Slot Technician shop, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
High volume of direct pubic contact
IT Intern
Prescott, WI job
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests
Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution
Escalate issues as appropriate
Provide end user support of hardware and software systems
Maintain, review and update department documentation, problem and solution documentation and procedures and processes
Maintain files for IT service requests
Ensure proper protocols are followed for all submitted requests
Track application and system documentation as well as training materials
Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures
Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting
Conduct testing on systems and document results
Collaborate with other IT staff and vendors to provide support
Create, monitor and process user requests following established procedures
Assist and mentor help desk staff and ensure help desk coverage
Assist in troubleshooting spreadsheets, databases and other office productivity tools
Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP
Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly
Assist Network Team in supporting and maintaining of the network infrastructure
Install and upgrade computer components and software, manage virtual servers and integrate automation processes
Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless)
Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization
Manage Data Center, including power and environmental requirements
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Associate Accountant Revenue Audit
Prescott, WI job
ESSENTIAL DUTIES AND RESPONSIBILITIES
Monthly reconcile Tribal Tax & prepare Tribal Tax Return.
Monthly reconcile revenue versus expense for comps, coupons, point and inter-depart.
Research credit card charge backs
Reconcile monthly assigned general ledger balance sheet accounts.
Review and submit travel agent commissions for payment.
Run month end reports for revenue auditors to verify cover counts, discounts and charge sales and charge tips.
Prepare journal entries
Assist in quarterly inventory.
Learn all procedures within the various audits as assigned
Assist Assistant Controller Hospitality with updating policies and procedures as needed
Assist Hospitality Revenue Audit with assigned audits.
Complete projects for management as needed
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
1-year Accounting Certificate plus 1-year equivalent experience.
Hands on experience with computerized spreadsheets (preferably Excel)
Preferred:
2-year degree in Business or Accounting
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Strong project management skills
Excellent written, verbal and interpersonal communication skills
Above average math skills
Abilities
Required:
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to remain focused for extended periods of time
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have a good sense of balance, and be able to bend and kneel
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 25+ pounds
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the administration building but may require going onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Poker Brush
Prescott, WI job
SUMMARY: The Poker Brush will assist with the daily operation of the Poker Room and facilitate the majority of cash and chip transactions during daily operations. Responsible for high level guest service and transaction accuracy. ESSENTIAL DUTIES AND RESPONSIBILITIES
Greet players and provide courteous service
Process cash and chip transactions according to department policies and procedures
Enter player ratings as needed
Run chips and cash between tables and banks to ensure game continuity
Maintain minimal variances in accordance with department standards
Verify cash/chip banks and prepare chip buys according to policies and procedures
Complete required documentation to maintain an accurate audit trail
Guide new guests through the buy-in and seating process
Must provide a friendly and attentive demeanor in all interactions in a fast-paced environment
Monitor seating lists and coordinate with supervisors as seating becomes available
Make PA announcements to patrons in the casino areas as needed
Seat guests according to seat and table availability
Coordinate with supervisors to facilitate guest requested table changes
Check messages at room opening to establish seating order
Answer phone as needed during business hours
Maintain awareness of promotions and encourage enrollment in the Passport Club
Explain and interpret basic rules of poker and betting limits
Resolve guest concerns or direct them to a supervisor level employee
Other duties as assigned
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Skills
Required:
Accurate, efficient and detail-oriented
Good verbal and interpersonal communication skills
Basic computer skills, to include Microsoft Office
Previous cash and chip handling experience
Above average math skills and the ability to pass a math test
Excellent problem solving skills
Knowledge of poker and poker game etiquette
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
REQUIRED TRAINING
Treasure Island guest service training
TIPS training and certification
Title 31 training and certification
Counterfeit identification training
Any position-related training as determined by department manager
Department orientation
PHYSICAL DEMANDS
Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
Must have a good sense of balance, and be able to bend and kneel
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
Must be able to lift and carry up to 20 pounds
WORKING ENVIRONMENT
Work is performed primarily on the gaming floor. Environment may include excessive noise, flashing lights, and frequent loud noises
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Digital Communications Intern
Prescott, WI job
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Create and schedule email campaigns and SMS messaging via Salesforce Marketing Cloud
Develop marketing campaigns across digital platforms
Provide competitive market research to assist in digital content strategies
Gain an understanding of digital advertising strategies, SEO and analytics
Conduct audits of web content to ensure alignment with brand goals
Assist in design of graphics for digital content
Attend a variety of on and off-site events as a representative for Treasure Island Resort and Casino on evenings and weekends
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in marketing, communications, digital media or a related field
Knowledge of email marketing programs, content management systems such as Wordpress or Craft, UX design and Email SPMA laws
Advanced writing skills
Experience with Adobe Creative Suite
Skills
Required:
Strong computer skills Microsoft office, Adobe Creative Suite, CSS, XHTML, XML, Salesforce
Project management skills and ability to meet quick deadlines
Self-starter
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem-solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke, and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Print Production Intern
Prescott, WI job
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist in protecting the integrity of the Treasure Island and Prairie Island brands, keeping within the guidelines and standards policies
Assist in the design, development and production of casino signage and miscellaneous internal and external communications for Treasure Island and Prairie Island
Responsible for daily maintenance and support of large format printer and cutter
Perform day-to-day tasks to support the Brand Communications team with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in graphic design, art/advertising or print production
Portfolio or examples of creative/design/print production projects
Preferred:
Previous guest service experience
Print production knowledge
Project management knowledge
Skills
Required:
Proficient in Adobe Creative Cloud applications including Photoshop, Illustrator, InDesign, Acrobat and Microsoft Office
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Preferred:
Previous guest service experience
Concepting and proofreading skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must be able to reach and twist occasionally
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good hand-eye coordination
WORKING ENVIRONMENT
Work is performed primarily in an administration building but may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
High volume direct public contact
Extensive computer use
Assistant Poker Supervisor
Prescott, WI job
. Pay Rate: $27.50 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversees poker operations including control of secured assets, game integrity and protection.
Able to supervise games in accordance with established policies and procedures
Provide continuous quality entertainment and service to guests
Serve as the first line of defense in the protection of the integrity of the games and table inventory
Evaluate dealer performance and communicate effectively with supervisor
Direct daily work activities and inspect completed work for conformance to standards
Circulate among gaming tables to ensure that operations are conducted properly
Promote positive team member and guest relations
Resolve and respond to guest complaints
Monitor table activity and guest play
Execute player promotions adhering to policies and procedures
Adjust table limits to meet demand and to maximize profit potential
Communicate effectively with Surveillance to resolve issues
Responsible for all money transactions on assigned games
Operate the Poker Room online system
Correct dealer errors and settle player disputes
Initiate and verify fills, credits, buys for tables and banks
Process promotional wins, jackpots and complete required IRS forms
Cash counting skills, including verifying banks, purchasing chip buys, cashing out chips
Open/close games, calling surveillance, unlocking cards, filling out inventory slips
Verifying dealer chip trays in and out
Complete dealer rotations for the assigned shift
Update all jackpots on the board, count sheet and poker website on a daily basis
When closing down the room for the night, lock all drawers, banks and rope off room
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
High School Diploma /GED or equivalent experience
Proven efficiency in math
Minimum of 8 hour in-house Poker training, which includes ability to pass written policy tests as well as in-house auditions
Minimum of 8 hours in-house Supervisor training, which includes ability to pass written policy tests
Preferred Knowledge and Certification:
Previous supervisory experience
Previous dealer experience
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP
Excellent written, verbal and interpersonal communication skills
Excellent problem solving skills
Above average math skills
Strong conflict resolution skills
Required Abilities:
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to serve both internal and external customers
Ability to control labor costs
Ability to develop and implement standard operating procedures
PHYSICAL DEMANDS
Must be able to walk and / or stand for periods of up to 8 hours
Must have a good sense of balance, and be able to bend and kneel
Must be able to reach and twist occasionally
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 10 pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily on the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact