Patricia And Phillip Frost Museum Of Science jobs - 22 jobs

A leading science museum in Miami is seeking a Senior Director of Information Technology to spearhead technology strategy and operations. This role requires extensive IT leadership experience, focusing on infrastructure security, team management, and application development. The ideal candidate will have a Bachelor's degree in IT or Computer Science and proven expertise in leading IT initiatives. This position offers a chance to shape the future of the museum's technology landscape. #J-18808-Ljbffr

Job Title: Advancement Coordinator (Full-Time) Department: Advancement Reports To: Vice President of Advancement ROLE & LEVEL/GRADE: P2/4 The Advancement Coordinator performs duties in support of the fundraising initiatives at Frost Science, emphasizing donor and foundation relations, grant research, and metrics reporting while creating and implementing organizational structure and performing administrative duties for the department. The coordinator reports to the Vice President of Advancement and is responsible for supporting the Advancement department in all aspects of donor relations and donor database management. This support includes but is not limited to gift reporting and tracking, drafting of acknowledgment letters, data entry, record keeping, researching prospect and lead generation, and providing support for all fundraising initiatives, including special events. The Advancement Coordinator is responsible for communication coordination between internal and external parties, including but not limited to non-profit organizations and government officials. The coordinator is also responsible for maintaining day-to-day operations for the department, including but not limited to scheduling meetings, providing support materials, collaborating with other departments on projects, and providing reports and documentation concerning contributions. KEY DUTIES AND RESPONSIBILITIES * Assist with prospect research and lead generation. * Assist with planning and execution of donor meetings, events, and functions; collaborate with Events Manager for catering and setup needs. * Create and maintain sponsorship proposals/materials for solicitation circulation to potential donors and sponsors as needed in collaboration with the Sr. Director of Advancement. * Research, identify, and track a portfolio of foundation prospects. * Collaborate with Frost Science departments to pursue programmatic grant opportunities. * Track and assist in the grant application process and ensure compliance with grant agreement and requisite reporting. * Create and maintain calendar of foundation application and reporting deadlines. * Track and post all contributions into the Tessitura database management system. * Create and electronically file all acknowledgments and pledge reminders. * Track and maintain updated Frost Science financial documents for grant purposes and request updates as needed from responsible parties. * Maintain, track, and update organizational reporting metrics for each department on a quarterly or bi-annual basis. * Maintain a master calendar of pledge payments, drafts pledge reminders and invoices. * Track and maintain records for in-kind gifts in the Tessitura database management system and provide reports to necessary departments. * Maintain contributions reports for Finance yearly audit report. * Submit and track Purchase Order (PO) requests in the MIP Accounting system for approved purchases for the Advancement department (appeal mailers, gifts, supplies, contract payments, etc.). * Create and maintain invoices related to Advancement and Marketing needs. * Maintain and track the nonprofit ticket donation program, review, and respond to requests in a timely manner, maintain accurate records that follow the programs guidelines, reserve tickets in the Tessitura database management system, and inform/update the necessary departments. * Maintain and track Advancement complimentary ticket allotment, reserve tickets through the web portal. * Track and send out sponsorship guest passes to museum sponsors. * Maintain Advancement outreach tracking in the Tessitura database management system and shared spreadsheet as documentation of all advancement outreach to prospects, donors, foundations, organizations, etc. * Maintain and track yearly subscriptions for Advancement research purposes and renew when required; collaborate with the Accounts Payable department for processing. * Coordinate production of department materials such as annual reports, fact sheets, brochures, and other collateral used for donor cultivation, solicitation, and stewardship. * Request and review quotes from the mailing house for physical mailers. * Track and respond to emails received through the Advancement email address. * Monitor and upkeep of additional email inboxes relevant to Advancement and send essential emails to the appropriate department. * Maintain and update the Frost Science Support web pages and collaborate with Web Development and Marketing departments for updates/additions. * Support correspondence to the Frost Science Board of Trustees. * Support the distribution of materials for the Board of Trustees meetings. * Create and distribute meeting agendas, support materials, and minutes related to the Advancement department. * Collaborate with Tessitura Database Manager each fiscal year-end for upcoming fiscal year build-out. * Attend and participate in the Tessitura Extended Services Meeting and provide any Advancement-related issues to the Tessitura Support Team. * Create, execute, and update Tessitura reports and serve as the primary point of contact for Tessitura on behalf of the Advancement department. * Maintain and track daily scheduled reports in the Tessitura database management system and perform updates as needed. * Process refund adjustments or re-classifications in the Tessitura database management system as needed for contributions or payments. * Track and update discount promo codes in the Tessitura database management system. * General office tasks include printing, scanning, copying materials, and preparing mail correspondence. * Maintain a master calendar of Advancement meetings, events, and activities. * Attend training, webinars, tutorials, etc. to increase the knowledge base for the Advancement department. * Establish protocols and SOPs for database management system, including coding and recording of actions. * Provide support to other departments as needed. * Perform other duties as assigned. JOB QUALIFICATIONS * Bachelors Degree required. * At least two years of administrative experience, preferably in a cultural organization. * One to two years of experience in a fundraising environment, working directly with donors strongly preferred. KNOWLEDGE, SKILLS, AND ABILITIES * Experience in working with donor database software is essential; knowledge of Tessitura is strongly preferred. * Excellent verbal and written communications skills. * Ability to maintain detailed and accurate records. * Ability to work collaboratively with staff across departments. * Excellent computer skills; full proficiency in MS Office Suite. * Flexibility in schedule and ability to work independently. * Ability to prioritize, multi-task, and follow through with minimal direction. * Attention to detail, project management skills, and being highly organized is a must. * Flexibility in varied job assignments. * Willingness to pitch in when/where needed. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk; use hands and fingers to feel, handle, or operate objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and move up to 30 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The work environment characteristics described here represent those an employee may encounter while performing the essential functions of this job. Work is usually done indoors in a climate-controlled environment and is typically quiet. CLEARANCE REQUIREMENTS: * Background clearance * Drug screening as part of the Drug Free Workplace Program.

Salary: $17.50/HR SCHEDULE: * Part-time position 28 hours a week * Shift varies Must be available to work on weekdays, weekends and holidays. ROLE & LEVEL/GRADE: T1 / 2 Responsible for performing protective and enforcement functions to maintain a safe and secure environment for Museum guests, visitors, and employees. Work is performed in all areas of the Museum. ESSENTIAL DUTIES AND RESPONSIBILITIES * Adhere to the established policies and procedures of the Museum. * Respond to emergencies, disturbances, undesired conduct, and threats to life and property. * Respond to assigned calls and initiate necessary reports and/or corrective action. * Monitor the employee entrance/exit to ensure appropriate property business. * Answer security telephone and dispatch calls to officers using a two-way radio system. * Foot Patrol six (6) Floors, three (3) different buildings. * Monitor surveillance system, fire alarm system, property access control door alarm system, and other systems in the security control room. * Perform various duties depending on needs for a specific shift, such as opening entrance gates, receive deliveries at loading dock and provide assistance for museum events. * Consult internally with company personnel and departments to assure adequate security. * Maintain updated knowledge of Museum Standard Operations Procedures (SOPs). * The person filling this role is considered essential personnel during emergency conditions such as hurricane recovery. * Responsible for providing basic first aid and emergency response, ensuring prompt and effective management of minor injuries and health issues. Company-sponsored CPT/AED & First Aid training and certification will be provided every 2 years. * Perform preventative maintenance on Security equipment. * Follow instructions given by Supervisor. * Initiate fire watch when needed. * Perform other duties as assigned. MINIMUM JOB QUALIFICATIONS/ EDUCATION * High School Diploma or GED * Minimum of two (2) years security officer experience required. Military or law enforcement background preferred. * Associates degrees preferred. CERTIFICATES, LICENSES, REGISTRATIONS State of Florida (Class D) Security License Training Certificate/Card. CPR certification and first-aid training. KNOWLEDGE, SKILLS AND ABILITIES Ability to communicate effectively, establish and maintain effective working relationships with guests, management, and staff. Ability to read, write, and understand English. Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires mobility. Requires prolonged sitting, standing, walking, bending, stooping, and kneeling. Ability to climb stairs and ladders at a rapid pace. Ability to grasp, lift, and/or carry or otherwise move goods weighing a maximum of 50 pounds. Eye/hand coordination and manual dexterity. Ability to distinguish letters, symbols, and colors. Normal vision and hearing range. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed both indoors and in outdoor settings and in all areas of the Museum. Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality is required. CLEARANCE REQUIREMENTS * Background clearance * Drug screening as part of the Drug Free Workplace Program.

POSITION: Exhibit Technician I (Full Time) ROLE & LEVEL/GRADE: T2/3 DEPARTMENT: Exhibits DIRECT SUPERVISOR: Exhibit Maintenance and Installation Manager SUMMARY: Under general supervision, the Exhibit Technician I installs new exhibits, performs daily maintenance, and reviews the safe operation of the Phillip and Patricia Frost Museum of Science exhibits. They will work collaboratively with other technicians and management staff from both internal and external crews. Work involves a variety of duties beyond those of skilled craft workers, with a focus on understanding and applying safe work practices. This position also supports the successful completion of after-hours and weekend events by assisting with the setup of the spaces. RESPONSIBILITIES: * Execute a daily task list for all portions of the museum. These activities include installation, repairs, upkeep of exhibit components, painting, cleaning, and attention to all aspects of the exhibition floor, including lighting. * Participate in the exhibit and building projects, including general prototyping, fabrication, and installation. * Assist in the installation and breakdown of traveling and permanent exhibits, including the loading/unloading of tractor-trailers with forklifts and other common equipment (i.e., personnel lifts, dollies, Johnson bars, lift gates, etc.). * Maintain the work environment of the Exhibit Shop and loading areas, including the condition of all tools necessary to the job and efficient storage of all materials necessary to production. * Maintain shop and work areas organized, clean, well-lit, and free of unnecessary items. * Performs minor troubleshooting and repairs to electronic or mechanical devices. * Maintain museum lighting and assist with lighting installations. * Interact with the museum visitors and act as a facilitator for program activities related to making. * Must be able to work self-sufficiently with little supervision in support of after-hours and weekend events. * Ability to work flexible schedules, including nights, weekends, and holidays as required. * Maintain diary entries regarding the history of all exhibits. Maintain exhibit files and records relative to the maintenance and safety of individual exhibits. * Perform other duties as assigned. * Must be able to work self-sufficiently with little supervision in support of after-hours and weekend events. * Ability to work safely. * Ability to follow directions, instructions, structured processes, and procedures, and to complete tasks. * Customer service skills to respond responsively to customer inquiries and requests, and appropriately escalate more difficult matters. * Communication skills to provide information and to follow written and oral instructions. * Flexibility to adapt to changing work priorities and to build effective working relationships with staff, customers, and others. * Demonstrated organizational, problem-solving, and common-sense skills. * Ability to manage and accurately track material resources and time. * Ability to travel to various facilities and work independently and as a team. * Ability to work well in a customer environment. KNOWLEDGE, SKILLS, AND ABILITIES: * Vocational/technical education preferred. * Working knowledge of tools of the trade (including welding equipment, paint equipment, shop machines, and power tools) is preferred. * Willingness to work a prior-established schedule, including weekends and evenings, when needed. * Bilingual preferred (Spanish/English/Creole) * Must demonstrate proficiency in the safe use of designated tools. * Familiar with the application of electronic exhibit mechanisms, such as audio/video systems, specialized lighting instruments, theatrical effects lighting, etc. * Ability to retrieve and read email. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, talk, and hear. The employee is required to stand and walk for prolonged periods of time, along with climbing and reaching with hands and arms. The employee must occasionally lift and/or move from 50 to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to work in high and low places, be near fiberglass insulation and work under sinks and cabinets. WORK ENVIRONMENT The work environment characteristics described here are representative of those that employees encounter while performing the essential functions of this job. Work is performed both indoors and in outdoor settings. Work is performed in a public attraction facility. May require driving to and from worksite locations. Employees may be exposed to hazardous and/or toxic substances, electrical shock, noise from equipment, and, depending on external weather conditions, wind, rain, cold, and heat. CLEARANCE REQUIREMENTS * Background clearance * Drug screening as part of the Drug-Free Workplace Program

POSITION: AV Technician II (Full-Time, Non-exempt) ROLE & LEVEL/GRADE: T2/3 DEPARTMENT: AV DIRECT SUPERVISOR: AV Manager Reporting to the Audio-Visual Systems Manager, Audio Visual Technician level II will need to set up, operate, maintain, and repair AV equipment used to enhance Museum events, such as projectors, TVs, microphones, DSPs, lighting and sound mixing equipment. They will support and maintain general technology-based exhibits, Planetarium, AV systems, and conference rooms with codecs and touch panels. They support digital signage and provide technical support for teleconferences, webinars, camps, and distance-learning classes. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Maintain an in-depth knowledge of AV systems, including signal flow and Professional Setups. * Ability and knowledge to access, configure, and maintain digital processors. * Ability to remove and replace AV equipment with minimal supervision. * Work independently and proactively. * Suggest ideas for AV improvement. * Able to work with and train Technicians for AV systems. * Perform general maintenance and support of audio-visual equipment and lighting systems. * Operate high-quality audio distribution and sound reinforcement/lighting systems supporting museum events. * Operate sound and lighting boards for the planetarium. * Operate and support laser light shows during museum events. * Monitor AV Museum equipment during museum events set up and break down. * Troubleshooting A/V equipment when technical questions or problems are related to A/V equipment and identifying appropriate solutions. * Troubleshoot technology exhibits running on Mac OSX and Windows-based computers throughout the Museum. * Provide basic instructions on the operation of A/V equipment to customers as necessary. * Maintain regular maintenance checks on all AV systems. * Support the museums staff and clients in using the installed AV systems. * Be on-call outside regular working hours during production periods and in emergency situations. * Attend A/V staff meetings and training sessions. * Undertake any other relevant activities that fall under this positions' general scope as directed by the Audio-Visual Manager and VP of Technology. MINIMUM JOB QUALIFICATIONS/EDUCATION: * Minimum of 2 years' experience. * Associate or Technical Degree. KNOWLEDGE, SKILLS AND ABILITIES: * Ability to work flexible hours, including evenings and weekends. * Ability to follow and understand signal flow on a professional level. * Support the AV and lighting rigging in a stage/theatre environment and lighting control experience. * Computer hardware and software troubleshooting for Microsoft Windows and Apple OSX. * Customer focused with the ability to deliver a high-quality service to customers. * Excellent communication skills (verbal and written). * Excellent organizational and time management skills. * Strong attention to detail and ability to follow procedures. * Ability to follow directions on the fly. * Support lighting systems, control apparatus, equipment, and maintenance thereof. * Ability to work as part of an existing team. AUDIO HARDWARE REQUIREMENTS: * Professional knowledge of audio cables, Audio DSPs and Digital Mixing Consoles operational features. * Applicant would need to know how to connect, load and save presets to all audio systems if an exhibition or an event would require any functional changes. * Digital wireless microphone system setup and a Pro knowledge of frequency spectrums if a visiting exhibition or event is carrying wireless microphones or similar equipment. VIDEO HARDWARE REQUIREMENTS: * Working knowledge of projector operations, smart tv operations, HD cameras, HD cables, control systems, and wire management. * Ability to work on systems. * Working knowledge of Crestron Touch Panel/IPAD operation for the day to running of the event and learning center spaces. LIGHTIING HARDWARE REQUIREMENTS: * Working knowledge of professional moving head DMX controlled lighting fixtures and laser systems, although specific laser control training is available online. * Maintenance of moving head fixtures including gobo changing, lamp and effects wheel replacement. * PC based DMX controllers for production setup and day to day control. Some production vendors may carry their own conventional DMX controlled lighting consoles so a knowledge of connectivity and setup of these consoles would be a benefit. GENERAL REQUIREMENTS: * As most AV systems are now IP based it would be beneficial for the applicant to have networking knowledge for fault finding and hardware replacement scenarios. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk and hear. The employee is required to stand and walk for prolonged periods of time, along with climbing and reaching with hands and arms. The employee must occasionally lift and/or move from to 50 to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORKING ENVIRONMENT: Work is normally performed in an interior environment. Some work from time-to-time will be in an exterior environment with exposure to climatic conditions. Schedule will include non-traditional hours, evenings, and weekends. CLEARANCE REQUIREMENTS Background clearance. Drug screening as part of the Drug Free Workplace Program.

POSITION & LEVEL/GRADE: Retail Sales Ambassador (Part-Time) - A1 / 2 The Phillip and Patricia Frost Museum of Science is actively seeking a part-time Retail Sales Ambassador to enhance our Retail team. This role plays a crucial part in ensuring an exceptional guest experience at both the Science Store and secondary retail locations. In addition to accurately processing sales transactions, the Retail Sales Ambassador takes charge of daily inventory processes, including product handling, processing, merchandising, and other inventory related tasks. This position is indispensable to our year-round operation, requiring not only a friendly demeanor and excellent customer service skills but also proficiency in technical and inventory tasks within the point-of-sale system (Heartland Retail). The hourly wage for this role is $15.60. AVAILABILITY REQUIREMENTS: Candidates must have open availability for a minimum of three days a week, including one weekend day (Saturdays or Sundays). Additionally, availability on holidays from 8 am to 7 pm is required. RESPONSIBILITIES: * Actively participate in all inventory-related task assignments and ensure the accuracy and completion of tasks daily. * Complete replenishment tasks and ensure the retail floor is prepared for guests. * Handle multiple tasks in a fast-paced environment, including inventory counts, sorting, merchandising, and restocking in a loading dock setting. * Adhere to department policies and procedures concerning cash handling, information security, and inventory management. * Assist guests with transactions, questions, and concerns, ensuring a seamless and friendly experience. * Utilize customer service training to identify and resolve guest issues. * Represent the museum with integrity, embodying organizational values and promoting our mission daily. * Identify and communicate areas of improvement to maximize guest satisfaction. * Assist guests with information and direction during emergencies or evacuations. * Enforce company safety policies. QUALIFICATIONS: High School diploma (higher education preferred). KNOWLEDGE, SKILLS, AND ABILITIES: * Customer service experience in a high-volume environment. * Retail experience is a plus. * Friendly demeanor with strong interpersonal skills. * Ability to multitask and handle stress in a fast-paced environment. * Fluency in multiple languages is desirable. * Strong oral and written communication skills. * Team player with the ability to work under minimal supervision. * Flexibility to perform other tasks as needed. PHYSICAL DEMANDS: The role involves frequent standing, talking, and hearing. Daily tasks include walking, standing, stooping, sitting, climbing and reaching. The employee must be able to lift and/or move up to 30 pounds on multiple occasions.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function WORK ENVIRONMENT: The work environment includes both interior and exterior spaces of the museum, with exposure to elements such as sun, rain, heat, and wind. The ability to work for extended periods outdoors and a warehouse setting is required. CLEARANCE REQUIREMENTS: * Background clearance. * Drug screening as part of the Drug-Free Workplace Program.

Role & Level/Grade: T2/3 Department: Facilities Reports To: Facilities Manager Under general supervision, the Facilities Mechanic 1 performs general maintenance and repair of equipment and buildings requiring practical skill and knowledge in such trades as painting, carpentry, plumbing, door hardware, HVAC, and electrical work. Work involves a variety of duties other than those of skilled craft workers, with attention to knowing and using safe work practices. This position also supports the successful completion of after-hours and weekend events by assisting with operation of building lighting, electrical, plumbing and HVAC systems. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Performs a variety of maintenance functions in and around the Facility providing routine, emergency, and scheduled maintenance to the building and associated equipment. * Adhere to the established policies and procedures of the Museum. * Perform building, HVAC, plumbing, electrical, carpentry, door, drywall, ceiling tiles, painting, and repairs, as necessary. * Maintain departmental standards for PM completion rate. * Implement preventative maintenance measures as necessary on tools and equipment. * Maintain inventory of supplies and tools. * Respond quickly in the event of an emergencies, i.e., Fire alarm, Power outages, floods, elevator entrapments, and notify appropriate personnel. * Maintain a clean, safe, hazard-free work environment within area of responsibility. * Maintain positive work relationships and exhibit teamwork, and collaboration with all levels of Museum staff. * Maintain rooms, and all mechanical areas clean and well organized. * Maintain and uses equipment, tools, and vehicles in a safe and careful manner. * Communicate via radio system in a professional and affective manner. * Provides coverage for hurricanes and other emergencies. * Performs other duties as assigned. EDUCATION and/or EXPERIENCE High school diploma or technical certificate required and a minimum of one (1) years experience performing general maintenance duties (plumbing, electrical, HVAC and other general facility repairs) or an equivalent combination of education and experience. KNOWLEDGE, SKILLS AND ABILITIES * Demonstrated ability to use hand and power tools (such as hammers, hoists, saws, drills, wrenches, precision measures, electronic/electronic testing devices) and knowledge of and ability to properly use specialized equipment, including that used in one or more of the trades of electrical, plumbing or general carpentry; * Must possess excellent hand/eye coordination as well as close vision. * Must be able to read, understand and interpret plans diagrams and drawings. * Must be able to work self-sufficiently with little supervision in support of after-hours and weekend events. * Ability to work flexible schedules, including nights, weekends, and holidays as required. * Experience with door hardware repairs and maintenance is a plus. * Ability to manage material resources and time; * Ability to work safely; * Ability to follow directions, instructions, structured processes and procedures, and to complete tasks; * Customer service skills to act responsively to customer inquiries and requests; and escalate the more difficult matters appropriately; * Communication skills to provide procedural and information, and to follow written and oral instructions. * Flexibility to adapt to changing work priorities, and to build effective working relationships with staff, customers, and others. * Demonstrated organizational, problem-solving and common-sense skills; * Ability to manage and accurately track material resources and time, and adapt to changing work priorities; * Ability to travel to various facilities, and to work independently and as a team. * Ability to work well in a customer environment PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk and hear. The employee is required to stand and walk for prolonged periods of time, along with climbing and reaching with hands and arms. The employee must occasionally lift and/or move from to 50 to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to work in high and low/ places, be near fiberglass insulation and work under sinks and cabinets. WORK ENVIRONMENT The work environment characteristics described here are representative of those as employee encounters while performing the essential functions of this job. Work is performed both indoors and in outdoor settings. Work is performed in a public attraction facility. May require driving to and from worksite locations. Equipment can be located in/on mechanical rooms, rooftops, and outside facility. Employees may be exposed to hazardous and/or toxic substances, electrical shock, noise from equipment, and depending on external weather conditions, wind, rain, cold, and heat. CLEARANCE REQUIREMENTS * Background clearance * Drug screening as part of the Drug Free Workplace Program.

About the Norton Museum of Art: Founded in 1941 by Ralph Hubbard Norton and his wife Elizabeth Calhoun Norton, the Norton Museum of Art is Florida's largest art museum, renowned for its distinguished collection. The Norton Museum of Art welcomes visitors to experience the transformative power of art through intimate and creative encounters with wide-ranging collections and programs of the highest quality. With holdings spanning Contemporary, Early European, Modern, and Asian Art, as well as Photography, the Norton serves as a cherished institution within its community. Our Commitments: To uphold our mission and ensure the Norton's relevance to our community, we are dedicated to the following principles: Art: We celebrate and share excellence in the arts in all its forms. Audience: We cultivate meaningful dialogues and relationships with a diverse and inclusive audience. Ambassadors: Our employees, Trustees, volunteers, and partners are the vital links connecting Art and Audience. Foundations: We are committed to preserving the Norton's fiscal and physical legacy for future generations. Position Summary: The Development Officer for Donor Relations is a full-time, exempt position reporting to the Director of Donor Engagement (DODE). The role is responsible for the management and growth of the Museum's Upper-Level Membership program, including the Norton Circle Membership levels ($2,500 - $10,000 annually), as well as the Emerging Collectors Council. The Development Officer for Donor Relations will set and achieve annual revenue and retention goals, oversee program expenses, plan and implement exclusive benefits and engagement opportunities, and provide exceptional customer service to cultivate lasting relationships with high-level members and donors. As a member of the Donor Engagement team, this position collaborates closely with the Individual Giving, Institutional Giving, Member and Visitor Experience, and other internal teams to identify opportunities for new member cultivation, steward existing supporters, and strengthen long-term donor relationships. Primary Duties and Responsibilities: Responsibilities include, but are not limited to, the following: Management of the Museum's Upper-Level Membership program, including the Norton Circle levels (Donor, Benefactor, and Director) and the Emerging Collectors Council, inclusive of the following: Fulfillment of Upper-Level Membership materials (Norton Circle, Curatorial Councils, and Emerging Collectors Council) Renewal notices/outreach to existing Upper-Level Members Monitoring program performance to ensure quarterly and annual revenue and retention goals Actively support the donor pipeline in collaboration with the DODE, Individual Giving, and Member and Visitor Experience teams by identifying opportunities for member cultivation, upgrades, and deeper donor engagement Maintain and execute a regular calendar of personalized donor touchpoints, including phone calls, individualized email outreach, and in-person meetings, to strengthen relationships and increase retention and commitment Partner with the DODE to evaluate, refine, and expand the Upper-Level Membership program, including setting and achieving revenue goals managing program budgets, and recommending strategic enhancements Collaborate with the DODE to create a strategic suite of member benefits and exclusive engagements that attract new upper-level members, retain current upper-level members, and create incentives for upgrades Collaborate with the Institutional Giving team on acquiring and stewarding membership partnerships with new developments in the West Palm Beach area. Work with Member + Visitor Experience team to create a system to regularly audit member data to maintain database hygiene and produce membership mailing lists by utilizing database query functions. Utilize knowledge of Altru queries, membership reports and other tools to create budget estimates for Membership revenue, specifically within the Norton Circle levels Oversee the exclusive engagements for Norton Circle Members + the Emerging Collectors Council, including Norton Circle Welcome Lunches, Emerging Collectors Council Events and/or Meetings, etc. Work closely with the Development Officer for Donor Events and/or the Event Services team in updating pertinent details for event coordination (guest count, timing changes, décor elements, etc.) Work closely with Museum's Curatorial Team in developing the Emerging Collectors Council season of events and coordinating acquisition efforts Develop, write, and review donor-facing communications and marketing materials, including seasonal schedules, membership benefit materials, and digital newsletters, ensuring accuracy, clarity, and alignment with Museum branding standards Support stewardship and post-event strategies for major Museum fundraising initiatives, including the annual Gala Work synergistically with all departments of the Museum to create a seamless event experience for event attendees, staff, and Museums visitors Assist with maintenance of constituent records in the Museum's database for accuracy General administrative tasks, including answering phones, and managing multiple email accounts Handle confidential and sensitive information appropriately Work with Donor Engagement team members on tracking and reporting, as needed Attend evening and weekend events/fundraising activities and assist as needed Other duties, as assigned Qualifications: Three or more years in a related role preferred, but not required BA/BS degree required Museum or cultural institution experience preferred, but not required Proficient in Microsoft Office applications, including database management (Altru proficiency a plus) Excellent written, verbal, and communication skills with the ability to interact and integrate with a wide range of individuals. Experience working with external stakeholders such as consultants, partner organizations, and members of the community. Ability to convey a positive and professional image, especially in high-pressure situations Self-starter with the ability to prioritize, multi-task, and excel in a fast-paced environment Good decision making and problem-solving skills Demonstrate the highest level of personal and ethical standards Attention to detail and accuracy in performance Ability to meet and impose deadlines, working with minimal supervision Ability and willingness to work extended hours, including nights and weekends as needed Willingness to monitor personal and shared email inboxes after hours and on weekends Physical Requirements: This position will require evening, weekend and possible holiday hours. The person in this position must be able to move about inside and outside the office, stand for long periods of time (up to at least 4 hours), communicate with managers and employees, access and operate computer and other office equipment; and ability to lift, move or carry up to twenty-five (25) pounds. Location Requirements: At the time of employment, employees are expected to be located within reasonable commuting distance of the museum. Commuting Distance means they are located in South Florida, and able to commute to and from the Museum in a single day. Museum Location: 1450 South Dixie Hwy, West Palm Beach, FL 33413 Benefits Offerings: The museum provides competitive compensation and generous benefits and perks for all eligible employees. Note: Benefits may differ based on employment status. Medical, Dental, Vision, Worksite plans & Additional Life Insurance Basic Life Insurance and AD&D, employer paid Short-term Disability Insurance, employer paid Flexible Spending Accounts and Health Savings Accounts 401(k) retirement plan and 2% employer match Considerable paid time off, plus 4 additional discretionary days, and 9 recognized holidays Flex Work options; hybrid & flexible schedule after an employee's 90-day probationary period. NOTE: FlexWork is not suitable for all positions. 20% discount for staff in the Museum store 10% discount at The Restaurant Membership to the ROAM Museum network Note: Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at any time. Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Title: Manager of Grant Development (Full-Time) Department: Advancement Reports To: Vice President of Advancement ROLE & LEVEL/GRADE: P3/5 The Manager of Grant Development will serve as a key member of Frost Sciences Advancement team and will lead the cultivation of funding from foundation and government sources for the museum. This position is responsible for writing major grant applications, pre-award coordination of all grant applications, grant budget development and support for staff in charge of grant-funded projects. Additionally, this position will search for new opportunities for external sources of funding including grants and foundations. They will conduct general oversight of grant development, including prospect management and financial reporting. As an exceptional relationship builder, the Manager of Grant Development will secure funding and build partnerships with private foundations, corporate foundations, and government agencies in support of both Frost Sciences existing operations and programs and enables expansion in pursuit of our mission. KEY RESPONSIBILITIES: Identify, cultivate, and steward corporations, foundations, and government agencies to develop meaningful relationships that strengthen museum operations, exhibitions, and programs. Research, identify and recognize external opportunities that present viable funding opportunities and match the museums goals and priorities. Oversee grant applications for all Frost Science departments and ensure compliance with grant agreement and requisite reporting. Write and edit grant proposals/applications and coordinate all intradepartmental efforts with grant submissions. Craft and execute plan to meet or exceed Frost Sciences annual foundation fundraising goals by securing funding from corporate foundations and government grant programs. Collaborate with all Frost Science departments to pursue programmatic and operational grant opportunities and ensure fulfillment of grant terms and reporting. Participate in all Advancement department efforts, including individual fundraising, advancement event planning and department administration, as an integral member of a small but mighty team. Oversee and implement stewardship reporting in Tessitura, working closely with other Advancement Team members to document progress. Schedule, coordinate, and lead site visits with foundation trustees and partners. Host/attend meetings and events and develop/deliver presentations with foundation prospects and funders. KNOWLEDGE, SKILLS, AND ABILITIES Demonstrated excellence in written and verbal communication Exceptional attention to details and organizational skills Demonstrated ability to develop and execute a plan to meet and exceed fundraising goals Ability to manage quick-turn around and long-term projects, handle multiple projects simultaneously, and think strategically and creatively Must be able to work in a team as well as be able to work independently and be self-motivated Strong interpersonal skills, with ability to make presentations to senior level groups as well as to build one-on-one relationships with members of diverse constituencies at all levels of authority Excellence in English language (oral and written) required Microsoft Word, Excel, and PowerPoint skills and knowledge of database applications, preferably Tessitura Team player with willingness to adapt to new and evolving organizational and funding priorities and to work occasional evenings and early mornings as events and project deadlines dictate QUALIFICATIONS * Minimum of 3 years of progressively responsible grant writing and management experience showcasing the ability to build and maintain excellent relationships and to secure funding with at least 1 years of personnel management experience * Undergraduate degree required * Genuine interest in and strong commitment to Frost Sciences vision and mission * Track record of success securing grants from government and private sector sources * Evidence of strong ability to digest and then present complex information clearly and concisely in a wide variety of formats a variety of funder audiences * Prior experience in a cultural facility, science and/or higher education institution a plus. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT The physical requirements stated represent those necessary for an individual to fulfill the essential duties of this job. Reasonable accommodations can be made for qualified individuals with disabilities, ensuring equal employment opportunities. Please let us know if you require an accommodation to participate in the application or interview process. While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk; use hands and fingers to feel, handle, or operate objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds on select occasions. Specific vision abilities required by this job include close vision and the ability to adjust focus.The work environment characteristics described here are representative of those as employee encounters while performing the essential functions of this job. Work time will primarily be in an open office setting. Weekend and evening work in alignment with programs is sometimes required. CLEARANCE REQUIREMENTS * Background clearance * Drug screening as part of the Drug-Free Workplace Program

Reporting to the Director of Facilities & Operations Logistics, the Facilities Manager oversees the maintenance and operation of the museum's buildings, grounds, and infrastructure. This includes the main museum building-with its full-service restaurant and kitchen-as well as several ancillary residential properties. The Facilities Manager ensures that all facilities are well maintained, fully functional, and aligned with the museum's mission to provide exceptional experience for visitors, staff, and collections. This role is responsible for daily building operations, preventive maintenance, and coordination of repairs involving mechanical, electrical, plumbing, and environmental systems to ensure optimal conditions for both people and artworks. The Facilities Manager also supervises the maintenance team, fostering high performance and productivity, and collaborates closely with the Housekeeping and Gardening teams to uphold the overall appearance and condition of the museum campus to the highest standards. Responsibilities include, but are not limited to: Building Operations & Maintenance: The manager responds to emergency requests, manages maintenance programs, coordinates with vendors, monitors energy consumption for conservation, and ensures compliance with building codes and safety standards. Specifically, Oversee the maintenance and repair of museum facilities, ancillary properties, and parking lots, including HVAC, electrical, plumbing, mechanical, lighting, and life safety systems. Oversee maintenance of HVAC system, including chillers, boilers, cooling towers and air handlers, complying with system maintenance requirements as recommended by HVAC control specifications and climate control parameters. Monitor Metasys (building automation system) workstation and provide trend reports on a weekly basis and maintain archive of trends. Monitor the backup generator and pump operations to ensure efficiency. Maintain proper inventory of equipment, tools and supplies. Assist with the overall maintenance of the parking lot and residential properties. Coordinate the purchase of all maintenance supplies in accordance with Museum purchasing procedures. Conduct periodic assessments of the electrical panels and lighting systems. Implement and manage preventive maintenance schedules for building systems (Metasys, Trane, Hiperweb) to ensure optimal building performance. Coordinate building access, security systems, and fire safety compliance in collaboration with Security and Operations teams. Perform and/or direct all on-going maintenance such as painting, light carpentry, plumbing, minor electrical, light bulb replacement, appliance repairs, window wash, pressure wash and other routine repairs. Maintain documentation of building systems, warranties, maintenance records, and vendor lists. Event Support Collaborate with the Event Logistics team to prepare museum spaces for public programs, private rentals, and special events as needed. Assist with setup, breakdown, and coordination of facility systems, including lighting, HVAC, audio-visual equipment, and accessibility accommodations. Ensure safety, security, and smooth operations during events, responding promptly to any facility-related issues. Environmental and Collections Support Ensure that temperature, humidity, and lighting levels in galleries and storage areas meet museum conservation standards. Work closely with Curatorial, Registrar, and Exhibition and Design teams to monitor and adjust environmental systems as needed. Support exhibition installations and special projects requiring facility modifications or infrastructure adjustments. Vendor & Contractor Management Manage relationships with external service providers, contractors, and vendors for maintenance needs. Solicit bids, review proposals, and ensure work is completed to specifications, budget, and safety standards. Health, Safety & Compliance Ensure compliance with all local, state, and federal building codes, OSHA regulations, and environmental health and safety standards. Lead emergency preparedness and response planning related to building systems, weather events, and facility incidents. Conduct regular safety inspections and risk assessments. Leadership & Supervision Supervise facilities staff, including maintenance technicians and contractors. This includes directing, scheduling, assigning tasks, and monitoring performance. Train, coach evaluate team members and assist in the hiring process. Foster a culture of teamwork accountability, and excellence in facility care. Administration Develop and update standard operating procedures (SOPs) in coordination with the Director. Prepare reports as needed. Assist the Director with monitoring budgeted maintenance expenditures and explain variances. Maintain logs and work orders. Assist with space planning. Develop and maintain a master list and map of the facility to assist with trouble shooting issues that may arise. Other duties may be assigned. Qualifications Education & Experience Bachelor's degree in Facilities Management, Engineering, Architecture, ore related field, or equivalent professional experience. 5+ years progressive experience in commercial building operations or facilities management, preferable in a cultural, museum, or institutional environment. Demonstrated experience managing building systems (HVAC, electrical, mechanical, plumbing). Skills & Abilities Strong technical knowledge of building systems (Trane, Metasys aka Johnson Controls, and Hiperweb are preferred) and preventive maintenance practices. Familiarity with museum standards for environmental control and collections care (e.g., AAM standards) preferred Excellent organizational, problem-solving, and communication skills. Proven ability to manage multiple projects and priorities effectively. Proficiency with facilities management software and Microsoft Office. Ability to operate general maintenance equipment, including drills, saws, hand tools, table saw, drill press, ladders/lifts, motorized/manual forklifts, vacuum cleaners, extractor, buffer, wet mop, and brooms in a safe and efficient manner. Physical Requirements Ability to stand, walk, climb ladders, lift up to 50 lbs. as needed. Available for after-hours emergencies or maintenance calls as required. Additional Information This position is full-time and may require occasional evening or weekend work to support museum events, installations, or emergencies.

About the Norton Museum of Art: Founded in 1941 by Ralph Hubbard Norton and his wife Elizabeth Calhoun Norton, the Norton Museum of Art is Florida's largest art museum, renowned for its distinguished collection. The Norton Museum of Art welcomes visitors to experience the transformative power of art through intimate and creative encounters with wide-ranging collections and programs of the highest quality. With holdings spanning Contemporary, Early European, Modern, and Asian Art, as well as Photography, the Norton serves as a cherished institution within its community. Our Commitments: To uphold our mission and ensure the Norton's relevance to our community, we are dedicated to the following principles: • Art: We celebrate and share excellence in the arts in all its forms. • Audience: We cultivate meaningful dialogues and relationships with a diverse and inclusive audience. • Ambassadors: Our employees, Trustees, volunteers, and partners are the vital links connecting Art and Audience. • Foundations: We are committed to preserving the Norton's fiscal and physical legacy for future generations. Position Summary: The Sr. Director of Development (Sr. DoD) is responsible for overseeing the contributed revenue programs within the Strategic Advancement team at the Museum. The Sr. DoD raises funds from, and manages relationships with, individual, foundation, government and corporate supporters and prospects. The position is focused most specifically on Major Gifts (gifts greater than $25,000) and Donor Engagement (the cultivation, stewardship and development of individuals at the $2,500 level and above through VIP events and opportunities, and the Museum's annual Gala and Auction). The Sr. DoD will specifically prioritize major gifts at the $500k+ level and multi-year commitments in support of the Museum's annual operating priorities and endowment. The Sr. DoD oversees the Director of Individual Giving, Director of Institutional Giving, and the Director of Donor Engagement which comprises their leadership team. In total, the Development team has approximately 10 people. Other related areas of responsibility include endowment stewardship, planned giving, donor recognition, and strategic budgeting and planning. This position, with the Development team, will also support the Curatorial team's gifts of art and Curatorial Council efforts. Given the contributed revenue focus and purview of the role, the Sr. DoD will also collaborate with the Member + Visitor Experience team on the prospect pipeline development of members into donors, and the Event Services team as it pertains to individual and corporate relationship development. As the Sr. Director of Development, the individual plays a key role in the long-term strategic planning, identification and cultivation of future donors and, together with their leadership team, will participate in the Museum's contributed revenue and prospect management strategies as it pertains to the Norton's goals for the Phase 2 expansion and the Comprehensive Campaign. Primary Duties & Responsibilities: Oversee all fundraising and engagement activities, campaigns and events related to individuals, foundations, corporate, and government donors and prospects at the $2,500 level and above in order to meet or exceed the Museum's annual contributed revenue goals. Manage the Director of Individual Giving, Director of Institutional Giving, and the Director of Donor Engagement as their program areas together identify, cultivate, solicit, and steward individual sponsorship, Trustee contributions, gifts of art, planned gifts, foundation and corporate gifts, government support, annual upper-level membership and leadership circles, curatorial council support, and annual special events. The Sr. DoD will guide team members in achieving defined goals on an ongoing basis and devise a support structure to strengthen and expand these efforts as the Museum pursues greater growth. Specifically prioritize, in partnership with the CSAO and/or Director + CEO, the solicitation of major gifts at the $500k+ level and multi-year commitments in support of the Museum's annual operating priorities and endowment. The Sr. DoD will prepare and implement cultivation and solicitation strategies and personally prioritize major gifts at the six-figure level, as well as multiyear commitments, in their solicitation activities. Lead, with the support of three Directors (Individual Giving, Institutional Giving, and Donor Engagement), the collaboration with the Finance department to prepare, review, monitor, and assess the Dept. 16 and Dept. 13 budgets. Under the direction of the CSAO, the Sr. DoD will establish monthly and quarterly reporting to ensure goal setting is continuously reviewed. Direct the Development team's collaboration with Member + Visitor Experience and Development Officer for Comprehensive Campaign role in advancing the cultivation of prospects through the prospect pipeline. They will develop processes with their leadership team of Directors to prospect and develop moves management from Norton Circle membership levels (focusing on donors at the $10,000 level). Collaborate with Development team members to ensure the timely and accurate completion of administrative work including gift acknowledgements, solicitation and cultivation mailings, reporting, and event invitations + follow-up. In collaboration with CSAO, Sr. DoD will continue to grow the Endowment and define a greater stewardship structure for the Museum's endowment program alongside a comprehensive campaign. Provides leadership in the planning and execution of fundraising and stewardship events (including the annual fundraising events, ArtBeat and Gala) - leading the Development staff priority in seating and attendance. The Sr. DoD's participation in these engagements includes individual daytime donor meetings, as well as evenings and weekends with advance notice. Serve as an active and visible ambassador for the Museum in local business, civic, and cultural communities, and interact and build relationships with prospects and contacts at funding organizations. Manage the Board's Development Committee and attend and participate in the Board's Finance Committee. They will attend Works of Art and Learning and Community Engagement Committee meetings when able, with delegating participation to the Directors of Individual Giving and Institutional Giving. Work collaboratively with Museum's CEO, Trustees, curatorial, communications, learning and community engagement, and visitor experience to cultivate visitors, solicit support, and provide outreach. Other Responsibilities: Partners with the Marketing & Communications department to ensure a consistent and unified institutional voice that aligns with the organization's identity and brand Leads compilation of broad institutional information (reaccreditation, Association of Art Museum Directors report, etc.) With assistance from the Director of Individual Giving and Director of Institutional Giving, maintains the institutional sponsorship calendar, regularly updating it with upcoming deadlines for proposals and solicitations, reporting, or other deliverables Drafts, reviews and proofreads general Development communications (letters, invitations, briefing sheets, donor listings, etc.) as directed by the CSAO Requirements & Qualifications: 7+ years' experience in grant writing, fundraising or related work Strong Experience managing teams with varying priorities and focus Exceptional writing, editing and proofreading skills with excellent knowledge of the English language and rules of grammar. Administrative, fundraising and budget management experience. Experience working in a museum, art-related, and/or non-profit entity in Palm Beach County is a plus. Demonstrated success as a frontline major gift solicitor at six-figure level Strong organizational skills and outstanding attention to detail. Comfortable and ready and able to socially interact with donor prospects for lunch, cocktails and/or dinner as often as needed to achieve goals. Ability to work in a fast-paced environment, manage multiple priorities, anticipate demands, and deliver on time and on budget Proactive, positive, “can-do” attitude Flexible, dynamic, team-oriented, and results driven Bachelor's degree required Physical Requirements: The person in this position must be able to move about inside and outside the office; to frequently communicate with managers and employees, ability to access and operate computer and other office equipment; and ability to lift, move or carry up to ten (10) pounds. Hours & Compensation : Monday-Friday 9am-5pm Full-Time, Exempt Compensation: Commensurate with experience Location Requirements: At the time of employment, employees are expected to be located within reasonable commuting distance of the museum. Commuting Distance means they are located in South Florida, and able to commute to and from the Museum in a single day. Museum Location: 1450 South Dixie Hwy, West Palm Beach, FL 33413 Benefits Offerings: The museum provides competitive compensation and generous benefits and perks for all eligible employees. Note: Benefits may differ based on employment status. Medical, Dental, Vision, Worksite plans & Additional Life Insurance Basic Life Insurance and AD&D, employer paid Short-term Disability Insurance, employer paid Flexible Spending Accounts and Health Savings Accounts 401(k) retirement plan and 2% employer match Considerable paid time off, plus 4 additional discretionary days, and 9 recognized holidays Flex Work options; hybrid & flexible schedule after an employee's 90-day probationary period. NOTE: FlexWork is not suitable for all positions. 20% discount for staff in the Museum store 10% discount at The Restaurant Membership to the ROAM Museum network Note: Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at any time. Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Role & Level/Grade: T2/3 Reporting to the Audio-Visual Systems Manager, Audio Visual Technician level II will need to set up, operate, maintain, and repair AV equipment used to enhance Museum events, such as projectors, TVs, microphones, DSPs, lighting and sound mixing equipment. They will support and maintain general technology-based exhibits, Planetarium, AV systems, and conference rooms with codecs and touch panels. They support digital signage and provide technical support for teleconferences, webinars, camps, and distance-learning classes. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Maintain an in-depth knowledge of AV systems, including signal flow and Professional Setups. * Ability and knowledge to access, configure, and maintain digital processors. * Ability to remove and replace AV equipment with minimal supervision. * Work independently and proactively. * Suggest ideas for AV improvement. * Able to work with and train Technicians for AV systems. * Perform general maintenance and support of audio-visual equipment and lighting systems. * Operate high-quality audio distribution and sound reinforcement/lighting systems supporting museum events. * Operate sound and lighting boards for the planetarium. * Operate and support laser light shows during museum events. * Monitor AV Museum equipment during museum events set up and break down. * Troubleshooting A/V equipment when technical questions or problems are related to A/V equipment and identifying appropriate solutions. * Troubleshoot technology exhibits running on Mac OSX and Windows-based computers throughout the Museum. * Provide basic instructions on the operation of A/V equipment to customers as necessary. * Maintain regular maintenance checks on all AV systems. * Support the museums staff and clients in using the installed AV systems. * Be on-call outside regular working hours during production periods and in emergency situations. * Attend A/V staff meetings and training sessions. * Undertake any other relevant activities that fall under this positions' general scope as directed by the Audio-Visual Manager and VP of Technology. MINIMUM JOB QUALIFICATIONS/EDUCATION: * Minimum of 2 years' experience. * Associate or Technical Degree. KNOWLEDGE, SKILLS AND ABILITIES: * Ability to work flexible hours, including evenings and weekends. * Ability to follow and understand signal flow on a professional level. * Support the AV and lighting rigging in a stage/theatre environment and lighting control experience. * Computer hardware and software troubleshooting for Microsoft Windows and Apple OSX. * Customer focused with the ability to deliver a high-quality service to customers. * Excellent communication skills (verbal and written). * Excellent organizational and time management skills. * Strong attention to detail and ability to follow procedures. * Ability to follow directions on the fly. * Support lighting systems, control apparatus, equipment, and maintenance thereof. * Ability to work as part of an existing team. AUDIO HARDWARE REQUIREMENTS: * Professional knowledge of audio cables, Audio DSPs and Digital Mixing Consoles operational features. * Applicant would need to know how to connect, load and save presets to all audio systems if an exhibition or an event would require any functional changes. * Digital wireless microphone system setup and a Pro knowledge of frequency spectrums if a visiting exhibition or event is carrying wireless microphones or similar equipment. VIDEO HARDWARE REQUIREMENTS: * Working knowledge of projector operations, smart tv operations, HD cameras, HD cables, control systems, and wire management. * Ability to work on systems. * Working knowledge of Crestron Touch Panel/IPAD operation for the day to running of the event and learning center spaces. LIGHTIING HARDWARE REQUIREMENTS: * Working knowledge of professional moving head DMX controlled lighting fixtures and laser systems, although specific laser control training is available online. * Maintenance of moving head fixtures including gobo changing, lamp and effects wheel replacement. * PC based DMX controllers for production setup and day to day control. Some production vendors may carry their own conventional DMX controlled lighting consoles so a knowledge of connectivity and setup of these consoles would be a benefit. GENERAL REQUIREMENTS: * As most AV systems are now IP based it would be beneficial for the applicant to have networking knowledge for fault finding and hardware replacement scenarios. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk and hear. The employee is required to stand and walk for prolonged periods of time, along with climbing and reaching with hands and arms. The employee must occasionally lift and/or move from to 50 to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORKING ENVIRONMENT: Work is normally performed in an interior environment. Some work from time-to-time will be in an exterior environment with exposure to climatic conditions. Schedule will include non-traditional hours, evenings, and weekends. CLEARANCE REQUIREMENTS Background clearance. Drug screening as part of the Drug Free Workplace Program.

About the Norton Museum of Art: Founded in 1941 by Ralph Hubbard Norton and his wife Elizabeth Calhoun Norton, the Norton Museum of Art is Florida's largest art museum, renowned for its distinguished collection. The Norton Museum of Art welcomes visitors to experience the transformative power of art through intimate and creative encounters with wide-ranging collections and programs of the highest quality. With holdings spanning Contemporary, Early European, Modern, and Asian Art, as well as Photography, the Norton serves as a cherished institution within its community. Our Commitments: To uphold our mission and ensure the Norton's relevance to our community, we are dedicated to the following principles: Art: We celebrate and share excellence in the arts in all its forms. Audience: We cultivate meaningful dialogues and relationships with a diverse and inclusive audience. Ambassadors: Our employees, Trustees, volunteers, and partners are the vital links connecting Art and Audience. Foundations: We are committed to preserving the Norton's fiscal and physical legacy for future generations. Position Summary: The Development Associate for Donor Engagement is a full-time, non-exempt position reporting to the Director of Donor Engagement (DODE) and is responsible for supporting the Donor Engagement team and its initiatives in advancing the Museum's donor stewardship and engagement efforts. This position provides high-level administrative, logistical, and operational support to the Donor Engagement team, including the Development Officer for Donor Events and the Development Officer for Donor Relations. Key responsibilities include managing donor data with accuracy and integrity, coordinating gift processing and acknowledgments, and supporting the planning and execution of donor events-all of which directly contribute to the cultivation, stewardship, and retention of upper-level Members and donors. As a member of the Donor Engagement team, this position collaborates closely with colleagues across the Development and External Affairs department to ensure a seamless, thoughtful and high-quality donor experience, while helping to uphold the Museum's fundraising goals and stewardship standards. Primary Duties and Responsibilities: Responsibilities include, but are not limited to, the following: Gift Processing and Reporting: Responsible for gift entry for an array of annual dues, including Norton Circle Memberships, Curatorial Council dues, the Curated Travel program, and the Museum's fundraising events (including Gala and ArtBeat). Oversee the process of drafting, printing, and mailing acknowledgment letters for each gift entered, ensuring receipt in a timely manner. Collaborate with the larger Development team on the prospect pipeline and provide support with prospect research and screening information. and completing check requests upon receipt. Lead correspondence for all Auction purchases regarding payments for winnings and complete payment processing Support Development and External Affairs Coordinator in generation of Auction payment acknowledgements Donor and Fundraising Events: Support Development Officer for Donor Events with the full event invitation process - inclusive but not limited to mail merging, printing envelopes, stuffing envelopes, stamping and mailing invitations, pre-event mini brief, etc. Utilize Blackbaud Altru to document Donor Engagement led event attendance in a timely manner. Interact regularly with members, donors, and event attendees by phone, email, or in person with inquiries regarding Donor Engagement or annual fundraising events. Support DODE with annual Gala related tasks, including but not limited to answering inquiries for Gala Tables and Tickets in a timely manner, retrieval of guest names and guest name changes, recognition listings, outstanding payment follow up, formulation and maintaining of pre-Gala reception RSVP list in collaboration with Auction team. Donor Engagement Team Support: Work with the greater Donor Engagement team to ensure timelines are met on collaborative projects with other teams and departments. Support the Development Officer for Donor Affairs and the Development Officer for Donor Relations in pulling queries for various Donor Engagement led initiatives. Support the DODE and Chief Development + External Affairs Officer on the Curated Travel program including but not limited to formatting itineraries, entering payments, assisting with zoom meetings, with travelers, etc. Assist in the answering and monitoring of multiple phone lines and email inboxes to ensure timely responses. Support DODE with the coordination and scheduling of cross-departmental meetings. Maintain Altru records and ensure data is up to date and accurate. Edit & proofread documents, reports, invitations, etc. Other reasonable projects and duties as assigned. Qualifications: BA/BS degree required One or more years of applicable experience required. Museum or cultural institution experience preferred, but not required Proficient in Microsoft Office applications, including database management (Altru proficiency a plus) Excellent written, verbal, and communication skills with the ability to interact and integrate with a wide range of individuals. Ability to convey a positive and professional image, especially in high-pressure situations with Museum staff, vendor, guests, and high- level donors. Self-starter with the ability to prioritize, multi-task, and excel in a fast-paced environment Good decision making and problem-solving skills Demonstrate the highest level of personal and ethical standards Attention to detail and accuracy in performance Ability to meet and impose deadlines, working with minimal supervision Ability and willingness to work extended hours, including nights and weekends as needed Willingness to monitor personal and shared email inboxes after hours and on weekends should urgent items arise. Physical Requirements: This position will require evening, weekend and possible holiday hours. The person in this position must be able to move about inside and outside the office, stand for long periods of time (up to at least 4 hours), communicate with managers and employees, access and operate computer and other office equipment; and ability to lift, move or carry up to twenty-five (25) pounds. Hours and Compensation: Monday-Friday 9am-5pm (Evenings and weekends as necessary) Full-Time, Non-Exempt Compensation: Commensurate with experience Location Requirements: At the time of employment, employees are expected to be located within reasonable commuting distance of the museum. Commuting Distance means they are located in South Florida, and able to commute to and from the Museum in a single day. Museum Location: 1450 South Dixie Hwy, West Palm Beach, FL 33413 Benefits Offerings: The museum provides competitive compensation and generous benefits and perks for all eligible employees. Note: Benefits may differ based on employment status. Medical, Dental, Vision, Worksite plans & Additional Life Insurance Basic Life Insurance and AD&D, employer paid Short-term Disability Insurance, employer paid Flexible Spending Accounts and Health Savings Accounts 401(k) retirement plan and 2% employer match Considerable paid time off, plus 4 additional discretionary days, and 9 recognized holidays Flex Work options; hybrid & flexible schedule after an employee's 90-day probationary period. NOTE: FlexWork is not suitable for all positions. 20% discount for staff in the Museum store 10% discount at The Restaurant Membership to the ROAM Museum network Note: Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at any time. Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

About the Norton Museum of Art: Founded in 1941 by Ralph Hubbard Norton and his wife Elizabeth Calhoun Norton, the Norton Museum of Art is Florida's largest art museum, renowned for its distinguished collection. The Norton Museum of Art welcomes visitors to experience the transformative power of art through intimate and creative encounters with wide-ranging collections and programs of the highest quality. With holdings spanning Contemporary, Early European, Modern, and Asian Art, as well as Photography, the Norton serves as a cherished institution within its community. Our Commitments: To uphold our mission and ensure the Norton's relevance to our community, we are dedicated to the following principles: Art: We celebrate and share excellence in the arts in all its forms. Audience: We cultivate meaningful dialogues and relationships with a diverse and inclusive audience. Ambassadors: Our employees, Trustees, volunteers, and partners are the vital links connecting Art and Audience. Foundations: We are committed to preserving the Norton's fiscal and physical legacy for future generations. Position Summary: The security officer is responsible for the overall security and safety of the visitors, staff, collections, and visitors of the Norton Museum of Art and its campus, which includes the garden, Cranesnest Way houses and parking lot. This includes providing excellent customer service to our visitors, staff, and contractors in a friendly, respectful manner, observing and reporting any irregularities. Primary Duties and Responsibilities: Responsibilities include, but are not limited to: Safeguard the museum's artwork in and outside the museum galleries. Safeguard the physical plant and assets using effective security patrols. Understand all museum procedures and assist contractors, visitors, and staff. Conduct yourself in a welcoming, pleasant manner when greeting or speaking with Museum visitors. Work closely with the Visitor Experience staff when encountering a problem in the Museum galleries or public spaces. Officer must be able to follow directions and react quickly during emergency situations. Provide timely and accurate information to the security Supervisor on unusual conditions or situations. Speak clearly over a two-way radio and be understood by other members of the staff. Officer must be able to work effectively and courteously with diverse groups of visitors and staff. Routinely completes daily patrol schedule for areas assigned within time frequency provided. Perform other duties as assigned by Security Supervisor. Conduct oneself in the best interest of the Museum. Requirements and Qualifications: High School diploma or equivalent. Knowledge of security and safety procedures Ability to read, write, and speak fluent English, and follow written and oral instructions. Ability to communicate clearly, effectively, and professionally with visitors and staff. Ability to stand or walk a patrol 7 or more hours per shift. Demonstrate ability to act courteous and professional with visitors, staff, and contractors. Able to work outside in the elements. Able to work until 10 pm on Fridays or later when necessary. Hours and Compensation: Monday, Wednesday, Friday through Sunday shift (9:30am - 5pm) Full-Time, Non-Exempt Compensation: Commensurate with experience Location Requirements: At the time of employment, employees are expected to be located within reasonable commuting distance of the museum. Commuting Distance means they are located in South Florida, and able to commute to and from the Museum in a single day. Museum Location: 1450 South Dixie Hwy, West Palm Beach, FL 33413 Benefits Offerings: The museum provides competitive compensation and generous benefits and perks for all eligible employees. Note: Benefits may differ based on employment status. Medical, Dental, Vision, Worksite plans & Additional Life Insurance Basic Life Insurance and AD&D, employer paid Short-term Disability Insurance, employer paid Flexible Spending Accounts and Health Savings Accounts 401(k) retirement plan and 2% employer match Considerable paid time off, plus 4 additional discretionary days, and 9 recognized holidays Flex Work options; hybrid & flexible schedule after an employee's 90-day probationary period. NOTE: FlexWork is not suitable for all positions. 20% discount for staff in the Museum store 10% discount at The Restaurant Membership to the ROAM Museum network Note: Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at any time. Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Title: Guest Experience Volunteer Department: Guest Experience Status: Unpaid SUMMARY: The Guest Experience Volunteer at the Phillip and Patricia Frost Museum of Science (Frost Science) will assist the Guest Experience team by welcoming guests, helping guests with directional and general information, and aiding Guest Experience staff in the exhibit galleries. The Guest Experience Volunteer must be able to commit to at least 100 hours in a year and be available a minimum of 4 hours a week between 10AM-7PM. KEY RESPONSIBILITIES: * Welcome guests to the museum. * Answer guests questions related to directions, shows and general information to help ensure guests have a positive experience. * Assist Guest Experience staff in the exhibit galleries by helping to direct visitors through specific experiences or by aiding with seating for Planetarium shows. * Receive training and gain knowledge around the content specific to the exhibit galleries. * Assist staff with evaluations to collect visitor feedback. * Assist with the training of other greeter volunteers. * Assists with enforcing company safety policies. * Perform all assigned tasks. QUALIFICATIONS: * Interest in science and Frost Sciences mission. * Strong oral communication skills. * Reliable and punctual, with good attendance. * Must demonstration an enthusiastic and friendly attitude at all times, focused on guest satisfaction. * Ability to work well with different personalities in a fast-paced environment. * Ability to problem-solve and be resourceful. * Ability to work independently or as part of a team. * Bilingual (English/Spanish) or (English/Creole) preferred. * Experience in customer service a plus. * Must be 16 years or older. PHYSICAL REQUIREMENTS & ENVIRONMENT This role involves standing, walking, and engaging with guests for extended periods. Volunteers may occasionally lift up to 30 pounds and assist outdoors in varying weather conditions. The environment includes both indoor and outdoor spaces at the museum, where volunteers may be exposed to sun, rain, or heat during their shift. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CLEARANCE REQUIREMENTS * Background clearance * Drug screening as part of the Drug Free Workplace Program

About the Norton Museum of Art: Founded in 1941 by Ralph Hubbard Norton and his wife Elizabeth Calhoun Norton, the Norton Museum of Art is Florida's largest art museum, renowned for its distinguished collection. The Norton Museum of Art welcomes visitors to experience the transformative power of art through intimate and creative encounters with wide-ranging collections and programs of the highest quality. With holdings spanning Contemporary, Early European, Modern, and Asian Art, as well as Photography, the Norton serves as a cherished institution within its community. Our Commitments: To uphold our mission and ensure the Norton's relevance to our community, we are dedicated to the following principles: Art: We celebrate and share excellence in the arts in all its forms. Audience: We cultivate meaningful dialogues and relationships with a diverse and inclusive audience. Ambassadors: Our employees, Trustees, volunteers, and partners are the vital links connecting Art and Audience. Foundations: We are committed to preserving the Norton's fiscal and physical legacy for future generations. Position Summary: The Docent and Volunteer Manager (DVM) is responsible for the management and maintenance of the Docent and Volunteer Programs. The DVM is responsible for collaborating with departments across the Museum to schedule volunteers and docents as needed; recruit and address the needs of docents and volunteers within the Museum; work to expand the diversity of both groups; and maintain a schedule for ongoing training, so docents and volunteers are informed and effective. The DVM will be an inclusive manager and mentor of the highest integrity, with the ability to lead, motivate, inspire, and unite docents and volunteers around a shared vision. Through their work, the DVM supports efforts to achieve the Museum's strategic goals. Primary Duties & Responsibilities: Docent & Volunteer Program: • Serve as the main contact between staff, docents, and volunteers. • Recruit, screen, and orient new volunteers (as needed) and docents (every other year), developing and applying strategies for reaching diverse applicants. • Maintain and update the Volunteer Handbook annually; add addendums as needed. • Maintain the Volgistics schedule and database to ensure consistent scheduling and reporting. • Compile Museum news, reminders, and information and send Weekly Updates to all docents and volunteers. • Plan and manage training schedules for docents and volunteers, coordinate training with staff. • Evaluate docent and volunteer programs annually; observe and evaluate individual docents and volunteers as needed; provides Chief Officer of Learning and Community Engagement (COLCE) with reports regarding docent and volunteer programs. • Monitor surveys and feedback about tours for adult audiences, share reports with COLCE. • Manage and maintain the Docent Portal database, resources, and calendar of events. • Serve as a liaison with the Docent Advisory Council. Other Responsibilities: • Schedule and lead weekly interdepartmental meetings to review upcoming docent and volunteer schedule. • Maintain calendar of docent education sessions and Volunteer Assemblies in Outlook and Volgistics. • Participate in Operations meetings and LCE Department staff meetings. • Coordinate and host one luncheon and one reception for volunteers and docents per year. • Perform other duties and responsibilities, as assigned. • Complete staff and management trainings as assigned. • Provide and train staff on procedures regarding docents and volunteers, including requesting and training expectations. Qualifications: • Associate degree or equivalent is required • Minimum of three years relevant/applicable people management and administrative experience. A background in HR is a plus. • A genuine passion for the Museum's mission and the ability to foster relationships with docents and volunteers • Excellent communication skills including verbal, written, active listening, and presentation skills. • Positive attitude, flexibility, team-oriented, attention to detail, results driven and demonstrated initiative. A good sense of humor is appreciated • Effective problem-solving skills. • Excellent time management and organizational skills. • Proficiency in MS Office (Outlook, Word, Excel, and PowerPoint) and various databases, including Altru and Volgistics. • The ability to attend evening and weekend events, including some Saturdays and Fridays when needed. • Background in art history and/or museums appreciated. • Spanish language skills are a plus but not required.

Career Opportunities with Museum of Science Inc Senior Director of Information Technology (Full-time) Job Title: Senior Director of Information Technology Reports To: President & CEO Role/Pay Grade: L6/ 8 The Senior Director of Information Technology is the museum's senior technology executive, responsible for strategy, reliability, security, and innovation across all IT infrastructure, applications, and digital systems. Reporting to the President & CEO, this position combines visionary leadership with hands‑on technical expertise to ensure Frost Science's systems are designed and maintained for security, scalable, and future ready. The Senior Director of Information Technology leads teams responsible for enterprise IT, cybersecurity, helpdesk, networking, storage, virtualization, CCTV, VoIP communications, digital systems, exhibit AV and application development. The role also provides technical direction for secure infrastructure supporting outside entities and participates in future museum expansion initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES Strategic & Operational Leadership Develop and execute a multi-year technology roadmap aligned with institutional goals and visitor experience. Lead IT operations, cybersecurity, Helpdesk, and digital systems teams focused on uptime, innovation, and security. Partner with executive leadership to align technology with operational, educational, and experiential objectives. Participate in future museum expansion initiatives, ensuring technology infrastructure is scalable and aligned with new facility plans. Manage IT documentation, protocols and SOP development including network diagrams, data flow, security layers. Review, evaluate, and govern all proposed museum IT systems, platforms, and technology acquisitions to ensure alignment with the museum's existing architecture, cybersecurity standards, and long‑term technology strategy. Manage technology budgets, capital planning, and vendor relationships. Infrastructure & Systems Management Oversee enterprise IT infrastructure: servers, networking, virtualization, and storage. Manage VMware vCenter environments for performance and availability. Plan and oversee VMware infrastructure upgrades and lifecycle modernization. Administer SAN storage and plan for future SAN replacement and expansion. Oversee Microsoft SQL Server and MySQL database management, optimization, and backup strategies. Manage Linux and Apache web servers supporting internal and external applications. Knowledge of Microsoft Terminal Services / Remote Desktop Services (RDS) for secure remote access. Knowledge of Microsoft Office 365, Exchange Online, Teams, SharePoint, and OneDrive, integrated with Active Directory and Azure AD. Manage Okta for MFA, SSO, and identity lifecycle automation. Oversee Fortinet FortiNAC for wired and wireless access control. Manage Palo Alto firewalls for segmentation, VPN, and advanced security. Knowledge of Versa SD‑WAN with multiple BGP‑routed ISP connections for resilient connectivity. Oversee core switching, VLAN design, Split DNS, routing, and QoS management. Knowledge of Ubiquiti Wi‑Fi systems to deliver reliable, secure wireless access for guests and staff. Manage network segmentation and secure IT infrastructure for any approved external entities operating within the museum's network boundaries, ensuring strict isolation and compliance. Lead edge network upgrades and modernization. Direct disaster recovery planning and testing using Veeam Backup & Replication, including immutable and off‑site backups. Oversee Synology CCTV systems and storage infrastructure for 200+ cameras. Oversee IT Helpdesk operations, ensuring efficient, customer‑focused technical support for museum staff. Oversee the Voice over IP (VoIP) phone system including system reliability, configuration, and call routing; Avaya experience is a plus. Maintain proactive monitoring, patching, and capacity planning. Cybersecurity, Endpoint Protection & Vulnerability Management Lead cybersecurity and risk management across all systems and data assets. Oversee SentinelOne endpoint protection for advanced threat detection and response. Manage Tenable vulnerability scanning and penetration testing to identify and mitigate risks. Implement zero‑trust security architecture and continuous monitoring. Enforce secure access controls and network segmentation for internal and third‑party systems. Support PCI DSS compliance and related privacy requirements. Conduct staff cybersecurity training and incident‑response exercises. Report risk and cybersecurity metrics to the executive leadership and Board committees. Application & Website Development Oversee internal and external website development and custom application development initiatives. Manage museum web and digital platforms built using PHP, MySQL, and Redis, ensuring scalability, reliability, and performance. Collaborate with external developers and digital agencies to maintain and enhance Frost Science's online presence and integrations. Ensure proper version control, staging, and deployment workflows for all application projects. Oversee integration of web and data systems with CRM, ticketing, and e‑commerce platforms. Ensure application and web environments meet security and compliance standards. Digital Systems & Guest Experience Partner with Exhibits, Education, and Planetarium teams to support AV, show‑control, and interactive technologies. Ensure reliable, high‑performance visitor‑facing systems (Wi‑Fi, kiosks, digital signage, online engagement). Collaborate with Marketing and Communications on web performance, analytics, and content delivery. Experience with planetarium control, projection, or dome‑display systems a plus. Manage vendor contracts and performance for hardware, software, and digital services. Lead technology projects including VMware, SAN, SQL, Wi‑Fi, application development, and CCTV modernization. Direct IT design and implementation for future museum expansion projects. Ensure project delivery within scope, schedule, and budget. JOB QUALIFICATIONS /EDUCATION Bachelor's degree in information technology, Computer Science, or related field required, advanced degree or certifications a plus. 10+ years of progressive IT leadership experience, including 5+ in a senior management role Proven expertise managing VMware vCenter environments and infrastructure upgrades. Experience with Dell SAN or equivalent enterprise storage. Proficiency in Microsoft SQL Server and MySQL database management. Experience with Linux and Apache web servers. Strong understanding of PHP application development and Redis caching architecture. Hands‑on experience with Microsoft Terminal Services / Remote Desktop Services (RDS). Experience overseeing IT Helpdesk operations. Strong knowledge of Microsoft 365, Active Directory, and Azure AD. Experience managing Okta, Fortinet FortiNAC, and Palo Alto firewalls. Understanding of SD‑WAN and multiple BGP‑routed ISP connections. Experience managing Ubiquiti Wi‑Fi or equivalent for enterprise and public connectivity. Strong understanding of Split DNS, VLANs, and network segmentation. Expertise in Veeam Backup & Replication and disaster recovery planning/testing (immutable/offsite backups). Experience managing Synology CCTV or equivalent systems for 200+ cameras. Familiarity with SentinelOne endpoint protection and Tenable vulnerability management. Experience overseeing PHP/MySQL web projects and Redis performance optimization. Knowledge of Tessitura or similar CRM/ticketing systems a plus. Experience administering VoIP phone systems; Avaya IPOffice experience preferred. Experience with planetarium technologies is a plus. WORKING ENVIRONMENT AND PHYSICAL DEMANDS Work is normally performed in an interior office environment, using light physical effort. The employee must be able to perform the essential functions of this position with or without reasonable accommodation. CLEARANCE REQUIREMENTS Background clearance. Drug screening as part of the Drug Free Workplace Program. #J-18808-Ljbffr

Title: Youth Ambassador for Education (Y.A.E) - Spring/Summer 2026 Cohort 3 Department: Education Rate: Unpaid (community service hours provided) The Youth Ambassadors for Education (Y.A.E.) at Frost Science is a unique program that gives teens aged 16-19 the opportunity to gain leadership skills, connect with museum professionals, and earn community service hours. Youth Ambassadors will volunteer with the Frost Science education department, helping further the museum's mission of creating engaging programming that connects the public to science and technology. Along the way, Y.A.E. participants will gain valuable workplace skills, create connections with like-minded individuals, and have exclusive opportunities to meet with museum professionals to grow in their own professional development. This is a competitive program with limited availability. Students who are interested in the program must undergo an application and interview process and have parent/guardian consent. Availability Requirements: * Must be able to commit to monthly requirements for the entirety of the cohort length: April 2026- September 2026. * Must fulfill a minimum of 8 hours per month during April, May, June, July, August, and September. * In addition to 8 hour monthly requirement, must volunteer as a junior counselor for one full week (or two full weeks of half-day shifts) during Frost Science Summer Camp from June 8 August 7, 2026. * Must be able to attend the mandatory orientation day, tentatively scheduled for Sunday, March 29. Key Responsibilities: * Assist the Frost Science Education department with various educational program duties including but not limited to: * Material preparation * Providing aid during educational programming * Post-program break down * Supports delivery and implementation of youth programs such as camps, classes, in-museum learning (public programs), special event days, and workshops. * Effectively work with museum staff and other volunteers. * Assist as event aides during special event days and providing help before and after special event days * Learn science content to convey to museum guests when assisting with public program activities Program benefits: * Community service hours for all attended shifts and attended benefit opportunities. * Quarterly professional development opportunities such as resume reviews, interview workshops, meet the expert programs, and training in various science education skills. * Opportunity to participate in monthly

Academic Volunteer Department: Education Reports To: Project Director, UBMS-IMPACT About the Program Upward Bound Math and Science (UBMS) is a federally funded program hosted at the Patricia and Phillip Frost Museum of Science. The program supports students from Miami-Dade Countys Title I high schools in preparing for college and careers in science, technology, engineering, and mathematics (STEM). Through academic support, college readiness programming, and hands-on STEM experiences, UBMS equips students with the knowledge and confidence to pursue higher education and long-term success. Position Overview UBMS is seeking responsible and motivated individuals to serve as Volunteer Academic Mentors. Volunteers play a key role in helping high school students succeed by offering tutoring, mentorship, and guidance on college and career planning. This is an excellent opportunity for individuals passionate about education and youth development to make a meaningful impact in their community. Volunteers will work collaboratively with UBMS staff and contribute to structured programming designed to support student academic achievement and personal growth. Key Responsibilities * Provide academic support in core high school subjects such as math, science, english, and social studies. * Assist students in strengthening study habits, time management, and organizational skills. * Support college readiness efforts, including application guidance and basic financial aid information. * Participate in workshops and assist with delivering content on academic or personal development topics. * Help maintain a safe, inclusive, and encouraging environment for all participants. * Communicate regularly with program staff and attend scheduled meetings or training sessions as needed. Qualifications Required: * Must be at least 18 years old. * Currently enrolled in or graduated from a college or university (preference for those studying or working in STEM, education, or related fields). * Strong academic knowledge in at least one high school core subject area. * Enthusiasm for mentoring and supporting high school students. * Strong communication and interpersonal skills. * Ability to work effectively with students from diverse backgrounds. Preferred but Not Required: * Prior experience tutoring or mentoring youth. * Bilingual proficiency in English and Spanish or Haitian Creole. PHYSICAL REQUIREMENTS & ENVIRONMENT This role involves standing, walking, and engaging with guests for extended periods. Volunteers may occasionally lift up to 30 pounds and assist outdoors in varying weather conditions. The environment includes both indoor and outdoor spaces at the museum, where volunteers may be exposed to sun, rain, or heat during their shift. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CLEARANCE REQUIREMENTS * Level 2 background clearance as defined by applicable Florida Statutes, completed through the Florida Care Provider Background Screening Clearinghouse: ********************************* * Drug screening as part of the Museums Drug-Free Workplace Program.