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  • Clinical Risk Management Analyst (RN) - Day Shift, Mon - Fri

    St. Joseph's Health 4.8company rating

    Syracuse, NY jobs

    *Employment Type:* Full time *Shift:* Day Shift *Description:* ***This is not a remote work from home position*** ***Monday - Friday, Day Shift Schedule*** Clinical Risk Management Analyst* *Mission Statement:* We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. *POSITION SUMMARY* The Clinical Risk Management Analyst is responsible for the overall patient safety and clinical risk management functions related to review and response to reported events. Responds to crisis situations that have patient safety and risk management implications and assists staff with problem solving. *EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:* * Experience in health care setting. * Bachelor's degree required (nursing, healthcare related degree is strongly preferred). * Master's degree preferred. * Certification (CPHRM) is preferred. * Registered Nurse preferred. * Ideally, the candidate will have 3-5 years in risk management / patient safety experience. *SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:* * Strong written and oral communication skills, strong interpersonal, motivational and conflict resolution skills. * Strong management and administrative skills. * Broad-based knowledge of hospital related regulatory compliance requirements. * Presentation skills, team player, ability to influence change without direct authority, and negotiation skills. *WORK ENVIRONMENT AND HAZARDS:* Office and/or Clinical Setting. Exposure Class I or II - dependent on service. *PHYSICAL DEMANDS:* Sedentary work: requires sitting, standing and walking. *WORK CONTACT GROUP:* All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies. *SUPERVISED BY: * Manager of Risk Management *SUPERVISES:* None *CAREER PATH: * Management *OPERATIONS/COMPLIANCE: * Is responsible for data management, investigation & reporting. Supports the education components of the facility's risk management program. Promotes the organizational patient safety initiatives. *LOSS PREVENTION/PATIENT SAFETY: * Navigates facility-wide systems for risk identification, investigation, and reduction. Organizes and manages facility-wide educational programs on health care risk management and related subjects for health care practitioners. Presents such programs in conjunction with the facility's education department or other organizations. Maintains a network of informational sources and experts; performs risk surveys and inspects patient care areas; reviews facility to assess loss potential. Works with leadership to develop risk mitigation plans associated with litigated claims. Ensures that patient care-related incidents are reported to Trinity System Office, CMS, and/or the Department of Health as required by law. *Specific Activities* * Conducts case finding by daily review of reported events and other information retrieved from other sources (i.e., verbal report, phone report, electronic submissions from MIDAS, and other referrals) and initiates appropriate follow-up. * Communicates with regulatory agencies, as needed, including, but not limited to: the NYS Department of Health (DOH), FDA, and others. * Coordinates overall functions including but not limited to: NYPORTS, NIMRS, Justice Center, STARS/ClearSight, Centers for Medicare and Medicaid Services (CMS) death reporting in restraints; ensuring that reporting criteria are met. * Demonstrates a strong ability to identify, analyze and solve problems. * Uses appropriate tools when conducting root cause analysis, failure mode and effect analysis, gap analysis, other risk assessments. * Promotes an environment of learning and safety. * Is readily available to all staff as a resource. * Competent with data display and analysis * Additional duties as assigned. Other duties as assigned- including but not limited to supporting clinical risk management (such as event review, event reporting, oversee/facilitate causal analysis (root causes analysis, apparent cause analysis, common cause analysis), event management, other loss control/loss prevent activities. Pay Range: $31.50 - $44.35 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $31.5-44.4 hourly 9d ago
  • Financial/Data Analyst

    Heartland Companies 4.2company rating

    Saint Louis, MO jobs

    Heartland Companies, founded in 1997, offers personable, reliable, and flexible services to clients. The company also oversees several other internal brands, including Heartland Barge, Heartland Fabrication, and Heartland Commercial Real Estate, each providing unique services. Heartland Barge focuses on barge management and marine consulting, while Heartland Fabrication specializes in barge construction and Heartland Commercial Real Estate. GENERAL PURPOSE OF JOB The Financial/Data Analyst position reports to the Senior Analyst and works collaboratively with company C-Suites, Vice Presidents, and other employees of the Heartland Companies. The position is responsible for collecting, analyzing and summarizing relevant financial data for senior management in order for them to be able to make effective and profitable decisions. This position will be involved with all phases of data analytics, financial analysis, and the portfolio management process. Additionally, this position is also responsible for gathering, maintaining, organizing and summarizing relevant financial data, financial statements for existing portfolio business and investments. JOB CLASSIFICATION This is an exempt position. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Work with internal and external stakeholders to understand value drivers and data requirements from the business and end users perspective Produce and maintain various financial models and management reports as needed. Provide status of financial condition by collecting, interpreting, and reporting financial data. Assist with various administrative and supervisory functions as directed. Prepare special reports by collecting, analyzing, and summarizing information and trends. Protect operations by keeping financial information and plans confidential. Prepare reports that summarize and forecast company business activity and financial position in areas of income, expenses, earnings, and financial ratios based on past, present, and expected operations. Support business initiatives through data analysis. Perform detailed analysis on multiple projects, recommend potential business solutions, and ensure successful implementations. Identify ways to enhance performance management and operational reports related to new business implementation processes. Develop, share, and incorporate organizational best practices into business applications. Serve as the subject matter expert on the assigned function product to ensure operational performance. Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. Travel as required to meet, form and maintain relationships with Heartland's senior management, prospective partners/investors, banks, and other select business relationships. Basic Qualifications · Bachelor's degree in Finance, Accounting, Business Administration, or a related field · Minimum 3 years' experience in financial and/or data analysis activities · Advanced Excel skills required Preferred Skills/Experience · Experience with operating and extracting data from ERP systems · Experience with AI tools / applications · Strong work ethic with well-developed interpersonal skills · Strong verbal and written communication skills · Strategic thinker and proficient in decision making · Ability to work collaboratively with senior management · Experience in managing multiple initiatives with limited supervision · Ability to self-manage to meet strict deadlines · Strong understanding of financial metrics, measures, and theory · Advanced certifications or degrees strongly preferred
    $42k-55k yearly est. 5d ago
  • Epic Research Analyst

    Medisys Health Network, Inc. 3.7company rating

    Hicksville, NY jobs

    The Epic Research Analyst I will be the principal analyst for the Epic Research module and the Research departments systems that might interface into Epic. They should have a thorough understanding of available technology, tools, and existing designs. This position is a full-time/salaried opportunity based in Hicksville, Long Island. Onsite schedule for the first 90 days, hybrid thereafter with 2 remote days. Duties and Responsibilities: 1. Provides guidance, expertise, and solutions related to available system options for build requests throughout all phases of the project development cycle. 2. Works closely with client management, clinical end users, operations, and leadership to identify and specify the complex business needs and processes for diverse development of workflows within the EHR as it applies to Research. 3. Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solutions for the systems design. 4. Performs analysis and system design. May code new or modified programs, reuse existing code with program development software alternatives and/or integrates purchased solutions. 5. Documents, tests, implements, and provides on-going support for the applications. 6. Provides highly technical consulting and leadership in identifying and implementing new uses of information technologies that assist the functional business units in meeting their strategic objectives. 7. Acts as expert technical resource to development staff in all phases of the development and implementation process. 8. Performs related duties as assigned or requested. Requirements: · Education: Bachelor's degree, or an equivalent combination of education and work experience. · Epic proficiency or certification in Epic Research module · Strong understanding of Epic integration with various external platforms and systems · Strong communication, organizational and leadership skills
    $94k-158k yearly est. 4d ago
  • Willow Ambulatory - Epic Analyst II

    Christus Health 4.6company rating

    New Summerfield, TX jobs

    If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health. Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety. Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements. Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups. Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users. Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command. Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality. Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record. Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements. Prioritize, coordinate, and implement updates and requested changes to clinical information systems. Provides effective customer service by being courteous, polite and friendly at all times. May be required to work additional hours as needed during critical problems. Responsible for other duties and special projects as assigned. Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems. Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate. Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues. Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Must have strong knowledge of clinical information systems, clinical informatics, data management and administration. Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc Requirements: Education/Skills Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred Experience Preferred 3-5 years previous clinical information systems experience or equivalent Licenses, Registrations, or Certifications Valid Driver's License Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained. Work Type: Full Time
    $61k-83k yearly est. 1d ago
  • Revenue Cycle Analyst, Healthcare

    Bayada Home Health Care 4.5company rating

    Pennsauken, NJ jobs

    The Revenue Cycle Analyst supports BAYADA Home Health Care's mission by analyzing, monitoring, and optimizing aspects of the revenue cycle, including insurance verification, authorizations, billing, payer performance, and reimbursement. This role serves as a key liaison between service offices, reimbursement teams, and cross functional stakeholders to ensure accurate reporting, effective process improvements, and sustained revenue integrity. The Analyst will also provide insights and recommendations to leadership through data-driven reporting and trend analysis *MINIMUM QUALIFICATIONS:* * Four (4) year college degree in healthcare administration, business, finance, or related field. * Minimum two (2) years of healthcare revenue cycle, reimbursement, or related business experience (home health preferred). * Minimum two (2) years of experience with BAYADA revenue cycle operations. * Demonstrated record of goal achievement and exceeding performance standards. * Proven ability to analyze and interpret revenue cycle data and create actionable reports. * Strong interpersonal skills with a demonstrated ability to build collaborative relationships. * Excellent written, verbal, and presentation skills. * Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook); familiarity with business intelligence tools and EMR systems. * Understanding of basic business software applications required to perform job functions. * Highly organized with strong attention to detail and ability to manage competing priorities. * Customer service mindset with commitment to excellence and reliability. * Specialized knowledge (as applicable to assignment): * Collections: Comprehensive understanding of collection processes across all payer types (Medicare A/B, Medicaid, FFS, PDGM, and Managed Care for Home Health & Hospice). * Insurance Verification: In-depth understanding of insurance verification processes. * Authorizations: Thorough knowledge of authorization requirements for all applicable payers. * Billing & Support: Strong understanding of revenue cycle management functions across billing and reimbursement. *PRIMARY RESPONSIBILITIES:* * Serve as a subject matter expert on designated revenue cycle functions (insurance verification, authorization, billing, collections, payer setup, payer performance, and EMR system support). * Prepare, analyze, and distribute recurring and ad hoc reports to highlight trends, risks, and opportunities for improvement. * Identify and escalate front-end revenue cycle, payer, billing, or collection issues and recommend solutions to improve reimbursement and reduce days sales outstanding (DSO). * Partner with service offices and reimbursement staff to address denials, reimbursement delays, and preventable bad debt. * Conduct root cause analyses of revenue cycle challenges and recommend process improvements to eliminate inefficiencies and manual work. * Provide training, guidance, and technical support to associates and senior associates as assigned and needed. * Collaborate with designated team members to provide technical support. * Conduct quality audits to ensure compliance with standards and share results with leadership for next steps. * Facilitate quarterly account management meetings with the service offices to review revenue cycle performance, develop corrective action plans as necessary, and lead collaborative efforts to improve the process to minimize bad debt. * Lead or support initiatives related to process improvement, new payer implementation, and cross-functional collaboration. * Develop and deliver in-service education and cross-functional training programs based on the Revenue Cycle Management office's needs. * Serve as a key point of contact for reimbursement-related inquiries from internal stakeholders. BAYADA believes that our employees are our greatest asset: * *Base Salary: $67,000-90,000 / year *depending on qualifications * BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program * To learn more about BAYADA Benefits, [click here]( *As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.* BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in [here]( BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
    $67k-90k yearly 1d ago
  • Revenue Analyst III Finance

    Hoag Health System 4.8company rating

    Costa Mesa, CA jobs

    Revenue Analyst III : Finance Costa Mesa, CA, United States Primary Duties and Responsibilities The Revenue Analyst III is a technical expert with strong analytical experience in a healthcare environment with emphasis in managed care and government reimbursement. This role serves as a financial resource for both clinical and administrative areas and will act as a lead analyst on projects. As part of the Finance Revenue team, this position will support Managed Care Contracting for contract modeling and revenue impact analysis in support of negotiations, helping to identify underpayments, and tracking profitability within our managed care contracts. Will also prepare analyses related to the financial impact of Medicare and Medi-Cal changes in reimbursement to identify financial and or operational impacts to revenue. Will support the annual build of the Hoag operating budget, touching across multiple entities with regards to volume and revenue projection. Responsible for a designated Hoag entity to analyze and present monthly performance to executive leadership as it relates to volume, revenue, payor mix and case mix, as well as perform the month end contractual reserve calculation for Accounting. Additionally, the Revenue Analyst III will support Accounting's management team for cost report preparation, OSHPD reporting, Bond/Rating Agency reporting, as well as year-end and interim audit. Provides support for all levels of leadership with requested ad-hoc revenue impact analysis related to items such as payer mix, acuity, reimbursement, and volume. Own and maintain specific recurring reporting related to volume and revenue performance. Performs other duties as assigned. Qualifications Education and Experience Bachelor's degree in business administration, finance, accounting, or healthcare administration. 5+ years' experience as an analyst in a healthcare environment with emphasis on managed care reporting and reimbursement General understanding of DRG and CPT/HCPC Medical Coding and Medical Terminology. Strong understanding of Managed Care and Government reimbursement methodologies General knowledge of hospital operations (Revenue Cycle: Registration, Patient Accounting/Billing, data processing). Understanding of Accounting Principles and Hospital Financial Reporting. About Us Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year. For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County's health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy. Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes. Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California. To learn more about Hoag's awards and accreditations, visit: ******************************************************* Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives. Job Info Job Identification 126503 Job Category Finance, Accounting & Planning Posting Date 08/14/2025, 04:22 PM Job Shift Day Locations 2975 Red Hill Ave, Costa Mesa, CA, 92626, US Pay Range $40.41 - $62.36/hr Onsite Job Schedule Full Time
    $40.4-62.4 hourly 1d ago
  • Epic Patient Access Analyst

    Medisys Health Network, Inc. 3.7company rating

    Hicksville, NY jobs

    Epic Patient Access Analyst will be responsible for building and testing implementations, and optimization of the module. He/she must be a subject matter expert in the following Epic Patient Access core modules: Cadence, Grand Central and Prelude. Job Responsibilities: Provides application, workflow build and process expertise through knowledge sharing, guidance and training. Provides support, analysis, configuration, development, testing and implementation services for multiple applications with users, technologies and complexities. Identify system optimization and enhancement opportunities and collaborate with users, vendors and other IT analysts in order to design and implement effective solutions Performs work that is complex and cross functional in nature. Analyzes, develops, tests and implements solutions while adhering to change control and testing methodologies and all other related documentation standards. Communicate with stakeholders from requirements to implementation. Resolve application issues and escalate complex ones as needed. Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Required Education: BS Degree Experience: Requires at least 1+ years of related experience: EPIC Cadence, Grand Central and/or Prelude proficiency/certification required Required Skills and/or Experience: Good Written/Oral Communication Skills Good Interpersonal Skills Strong Project Management Skills Good Leadership Skills Strong Knowledge of the Clinical/Hospital Environment Strong Problem Solving and Analytical Skills WORK LOCATION: Hicksville, NY WORK SCHEDULE: Hybrid with 2 remote days after 90 days from start date SALARY RANGE: $75K - $120K
    $75k-120k yearly 2d ago
  • Epic Beacon Analyst

    Medisys Health Network, Inc. 3.7company rating

    Hicksville, NY jobs

    Epic Beacon Analyst (Proficient or Certified) Required: Proficient or Certified in Epic Beacon application. At least one year experience with build and/or maintenance of the Beacon module. Strong communication skills, written and verbal. Highly organized, able to multitask as well as maintain focus on individual tasks. Track and document build, risks, and issues accurately in our project management software. Self-starter with ability to maintain schedule, meet deadlines, and monitor one's own work product. Work You'll Do: Implementation roll-out of Epic Beacon system with continued support post implementation. Lead and coordinate clinical process redesign. Collaboratively work with users to assess needs, monitor data, implement system updates, and analyze systems for performance issues. Apply technical expertise to system build to identify, troubleshoot, and resolve problems. Work closely with project/operational leadership to accurately scope out build requests and provide streamlined solutions based on current system set-up. Lead meetings regarding project status and on-going work production coordination. Act as expert technical resource to development staff in all phases of the development and implementation process. Other duties as assigned.
    $62k-94k yearly est. 1d ago
  • Epic Clindoc Analyst

    Medisys Health Network, Inc. 3.7company rating

    Hicksville, NY jobs

    This position is a full-time/salaried-hybrid schedule opportunity based in Hicksville, Long Island. The EPIC System Clindoc Lead System Analyst is responsible for the development, building, implementation, and ongoing maintenance of all aspects of related applications, clinical information systems, and computerized systems for the Electronic Medical Record project for the Medisys network. Collaborates with other disciplines to develop, build, integrate, implement and maintain all Epic Care Clinical applications. Coordinates with SME's and participate in core group meetings. Coordinates and is responsible to assist in the training of related staff in Epic Care Clinical applications for the Medisys Network. Compiles analytical reports for Jamaica, Flushing hospitals. Configures and creates new records. Responsible for Change Control and Security Change Control. Investigates and troubleshoots issues reported by users. Assists MediSys users with issues regarding workbench reports. Provides tip sheets and guidance for Epic Support Desk and training. Review Nova notes, build, test and validate new upgrades and enhancements. Responsible for unit testing and integrated testing for upgrades. Works with Epic TS to resolve application issues. Education: Bachelor's degree preferred, or equivalent experience. Experience: Requires at least 1+ years of related experience: EPIC Clindoc proficiency/certification required Clinical lab experience and/or knowledge of EPIC build preferred Knowledge and Skills: Possess clinical application knowledge and experience Positive attitude, detail oriented, self-motivated, critical thinker Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base Basic presentation skills Ability to interact and develop relationships with intra-departmental teams Effectively communicate in both oral and written form to a widely diverse audience Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight Excellent customer service skills Ability to multi-task effectively in a rapidly changing environment
    $62k-94k yearly est. 3d ago
  • Epic Beaker Analyst

    Medisys Health Network, Inc. 3.7company rating

    Hicksville, NY jobs

    Responsibilities Serve as an active member of the Beaker clinical application team, dedicated to the full implementation roll-out, transitioning from Soft Lab (SCC) to Epic Beaker. Play a crucial role in the implementation, optimization, and support of the Epic Beaker laboratory information system (LIS). Responsible for ensuring the smooth functioning of the Beaker system by working closely with laboratory staff, IT teams, and other stakeholders. Follow departmental standards for software configuration control, quality assurance, and version releases. Test and maintain application/integrated test scripts, while having the ability to communicate new releases of features/functionality, and any application changes/revisions to operational leadership. Work with instructional designers to develop and maintain application specific training curriculum and materials. Well versed in process improvement, demand management, and project management methodologies. Participate in the on-call responsibilities in support of a 24hr/7 days- production system environment, while acting as the primary support contact for the applications end-users. Plan and coordinate downtime, change management, maintenance, and upgrades. Qualifications and Skills Healthcare knowledge/experience with exposure to laboratory workflows. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills to effectively interact with end-users and technical teams. Participates in multiple cross-functional projects; Understands project planning and coordination methodologies using project management skills, tools, and lean methodologies. Ability to manage multiple priorities and work independently in a fast-paced environment. MS Office experience required. Requirements Bachelor's degree in healthcare administration, information systems, or a related field. Strong knowledge and experience with Epic Beaker (Beaker Anatomic Pathology, Beaker Clinical Pathology), with certification/accreditation/proficiency. Demonstrate basic knowledge of Epic application and third-party solutions, while understanding laboratory workflows, terminology, and best practices. Blood Bank/Pathology/Microbiology clinical knowledge and expertise preferred. HL7 and data networking experience preferred.
    $62k-94k yearly est. 2d ago
  • EpicCare Ambulatory Analyst

    Medisys Health Network 3.7company rating

    Hicksville, NY jobs

    This position is a full-time/salaried on-site opportunity based in Hicksville, Long Island. The EPIC System Analyst is responsible for design, build, testing, validation, and ongoing support of EpicCare Ambulatory applications. Perform basic analysis of the daily use and administration of assigned IT system(s). Work closely with Operational counterparts to ensure delivery of expected outcomes. Provide expert and creative solutions to end-user requirements and problems. Test and troubleshoot existing and proposed assigned system(s). Generate reports as requested, including writing specifications for custom reports. Provide support and troubleshooting to end users. Document end-user issues and recommend steps to prevent recurrences. Work collaboratively with other EPIC applications and the Training Team to provide positive outcomes for our end users. Education: • Bachelor's degree preferred, or equivalent experience. Experience: § Requires at least 1+ years of related experience: Ambulatory proficiency/certification required MyChart experience a + Ambulatory orders/order transmittal build knowledge a + Knowledge and Skills: • Possess clinical application knowledge and experience • Positive attitude, detail oriented, self-motivated, critical thinker • Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base • Basic presentation skills • Ability to interact and develop relationships with intra-departmental teams • Effectively communicate in both oral and written form to a widely diverse audience • Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies • Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) • Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight • Excellent customer service skills • Ability to multi-task effectively in a rapidly changing environment
    $62k-94k yearly est. 2d ago
  • Epic Willow Analyst

    Medisys Health Network, Inc. 3.7company rating

    Hicksville, NY jobs

    (Hybrid with 2 remote days after 90 days from hire date) JOB SUMMARY: The candidate will hold a dual role within Medisys. They will equally split their support/build assignments between the Willow application, and another EPIC application (preferably ASAP or EpicCare Ambulatory). The candidate will be responsible for the maintenance and support of both applications to ensure compliance with Medisys guiding principles. Should have EPIC experience within two different EPIC Build applications (Workflows, Integration/Interfacing), Testing, & Implementation. Proactively engages present and future stakeholders in design, priority setting, implementation, and support and maintenance activities. Works in collaboration with teams, individuals and peers with positive attitude of accomplishment. Must be able to ensure that issues are identified, tracked, reported on, resolved and/or escalated in a timely manner. JOB REQUIREMENTS: Must have at least 3 years of Analyst Experience with Epic. Analyst needs to be proficient at self-learning. Outstanding communication, collaboration and facilitation skills are required. Willow Inpatient Certification including current NVTs for 2020. Epic ASAP or Ambulatory Proficiency/Certification (or another EPIC application Proficiency/Certification) Knowledge of Willow medication charge build experience highly desired. Pharmacy experience desired. Reporting build highly desired. Testing experience desired. Clinical background & experience a Plus. Decision Support Experience a Plus. Integration/Data Mapping Experience a Plus. Education: Bachelor's Degree and in depth knowledge of clinical theory and practice.
    $62k-94k yearly est. 4d ago
  • Epic Analyst - HIM

    Christus Health 4.6company rating

    Euless, TX jobs

    A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. xevrcyc Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: TBD Work Type: Full Time
    $57k-76k yearly est. 1d ago
  • Perioperative Analyst - Surginet and Anesthesia

    Midland Memorial Hospital 4.4company rating

    Midland, TX jobs

    Performs the essential duties and responsibilities and the primary functions of the Clinical Informatics Analyst. Responsible for the coordination and oversight of all activities associated with the implementation and application of the organization's clinical software and the medical data gathered by that software. Responsible for coordinating the creation of continuous value in the application of clinical software and data to clinical practice, in response to the needs of the organization's various practitioners and caregivers, as well as overall organizational goals specific to the application of clinical practice. Responsible for promoting team work with co-workers, subordinates and personnel of other departments. Responsible for solving nonroutine problems, dealing with a variety of non-routine issues and interpreting a variety of instructions furnished in written or oral form. The application support analyst will communicate effectively verbally and via written forms. Additionally, analyst will demonstrate and maintain industry specific knowledge and judgment associated with the specific area of expertise. SHIFT AND SCHEDULE Full Time: 8:00 AM - 5:00 PM; scheduled on-call (This is an on-site position) ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS General Responsibilities: Install, configure, support, and maintain software applications and tools as assigned. Cultivate and maintain excellent relationship with clinical staff and leadership in pursuit of constant improvement in the application of clinical IT assets, as defined by appropriate quality measures and objectives. Work with hospital departmental staff and super-users to continuously optimize and improve the functionality of the hospital application and clinical practice in general Develop and maintain documentation of all clinical applications as assigned, including that specific to the implementation, maintenance, end-user training, departmental workflows, quality measures, and other associated performance indicators associated with the successful use of the clinical tool or software package. Develop and maintain adequate configuration documentation to ensure rapid deployment or repair of existing software components to ensure business continuity. Work to ensure excellent application security of all protected information in accordance with hospital policies and procedures, including those defined by HIPAA and other industry standards. Monitor software capacity, performance, and lifecycle to ensure continuity of adequate functionality. Research and recommend new technologies to facilitate the performance of the hospital's business objectives. Ensure that all software and associated workflows meet hospital and industry standards. Undertake routine preventative measures to implement, maintain, and monitor software security and performance. Provide input to projects, training or information to individuals on tasks and projects which include a software component. Analyze and resolve faults, including those of both major and minor impact to the clinical application, utilizing the tools and documentation standards defined by HIS departmental policies and procedures. Work with other departments, including those within and outside the HIS department, in fulfillment of hospital tasks and projects. Monitor the use, by hospital employees, of software resources to ensure compliance of hospital standard use policies. Daily Operations: Resolve assigned support and service requests in a timely, effective, and courteous manner; utilizing tools and documentation as defined by HIS policy. Perform maintenance activities in pursuit of all general responsibilities specific to position. Participate in assigned meetings, committees, etc. in accordance with assigned responsibilities. Participate in projects at a level in accordance with respective job responsibilities. Contribute to the departmental knowledge base, in order to improve documentation of existing systems and problem resolutions. Coordinate productively with other hospital employees, including those within and outside the HIS department. Provide routine updates on ongoing tasks and projects to stakeholders, in accordance with HIS policies and procedures. Identify, research, and work to implement on areas of improvement within the assigned areas of expertise. Provide excellent customer service to all stakeholders who rely on service from the HIS department. Maintain excellent industry knowledge respective to the area of expertise EDUCATION AND EXPERIENCE Bachelor's degree in a relevant field (Computer Science, Life Science, Business or Informatics) required; will consider analyst and/or healthcare experience in lieu of degree. Registered Nurse with current Texas license preferred. Healthcare Informatics experience or equivalent clinical knowledge and\or licensure may be considered. 1-4 years of experience as a clinical informatics analyst required; consideration given for industry specific training. Preferred 4-10 yrs as a Clinical Informatics Analyst. Demonstrated skillset in Cerner Millennium, Nursing and Physician Documentation systems, Pharmacy and Medication Administration system. Demonstrated customer-service and communication skills required PHYSICAL REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to: Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.
    $45k-71k yearly est. 5d ago
  • Epic Analyst - ASAP

    Christus Health 4.6company rating

    Tyler, TX jobs

    Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health. Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety. Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements. Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups. Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users. Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command. Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality. Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record. Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements. Prioritize, coordinate, and implement updates and requested changes to clinical information systems. Provides effective customer service by being courteous, polite and friendly at all times. May be required to work additional hours as needed during critical problems. Responsible for other duties and special projects as assigned. Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems. Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate. Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues. Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Must have strong knowledge of clinical information systems, clinical informatics, data management and administration. Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc Requirements: Education/Skills Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred Experience Preferred 3-5 years previous clinical information systems experience or equivalent Licenses, Registrations, or Certifications Valid Driver's License Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
    $60k-83k yearly est. 1d ago
  • Epic Analyst - ASAP

    Christus Health 4.6company rating

    Dallas, TX jobs

    Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health. Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety. Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements. Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups. Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users. Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command. Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality. Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record. Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements. Prioritize, coordinate, and implement updates and requested changes to clinical information systems. Provides effective customer service by being courteous, polite and friendly at all times. May be required to work additional hours as needed during critical problems. Responsible for other duties and special projects as assigned. Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems. Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate. Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues. Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Must have strong knowledge of clinical information systems, clinical informatics, data management and administration. Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc Requirements: Education/Skills Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred Experience Preferred 3-5 years previous clinical information systems experience or equivalent Licenses, Registrations, or Certifications Valid Driver's License Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
    $60k-83k yearly est. 1d ago
  • Epic Analyst - ASAP

    Christus Health 4.6company rating

    Euless, TX jobs

    Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health. Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety. Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements. Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups. Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users. Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command. Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality. Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record. Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements. Prioritize, coordinate, and implement updates and requested changes to clinical information systems. Provides effective customer service by being courteous, polite and friendly at all times. May be required to work additional hours as needed during critical problems. Responsible for other duties and special projects as assigned. Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems. Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate. Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues. Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Must have strong knowledge of clinical information systems, clinical informatics, data management and administration. Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc Requirements: Education/Skills Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred Experience Preferred 3-5 years previous clinical information systems experience or equivalent Licenses, Registrations, or Certifications Valid Driver's License Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
    $60k-83k yearly est. 1d ago
  • Willow Ambulatory - Epic Analyst II

    Christus Health 4.6company rating

    Whitehouse, TX jobs

    If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health. Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety. Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements. Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups. Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users. Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command. Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality. Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record. Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements. Prioritize, coordinate, and implement updates and requested changes to clinical information systems. Provides effective customer service by being courteous, polite and friendly at all times. May be required to work additional hours as needed during critical problems. Responsible for other duties and special projects as assigned. Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems. Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate. Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues. Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Must have strong knowledge of clinical information systems, clinical informatics, data management and administration. Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc Requirements: Education/Skills Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred Experience Preferred 3-5 years previous clinical information systems experience or equivalent Licenses, Registrations, or Certifications Valid Driver's License Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained. Work Type: Full Time
    $60k-83k yearly est. 1d ago
  • Willow Ambulatory - Epic Analyst II

    Christus Health 4.6company rating

    Katy, TX jobs

    If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health. Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety. Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements. Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups. Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users. Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command. Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality. Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record. Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements. Prioritize, coordinate, and implement updates and requested changes to clinical information systems. Provides effective customer service by being courteous, polite and friendly at all times. May be required to work additional hours as needed during critical problems. Responsible for other duties and special projects as assigned. Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems. Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate. Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues. Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Must have strong knowledge of clinical information systems, clinical informatics, data management and administration. Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc Requirements: Education/Skills Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred Experience Preferred 3-5 years previous clinical information systems experience or equivalent Licenses, Registrations, or Certifications Valid Driver's License Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained. Work Type: Full Time
    $62k-85k yearly est. 1d ago
  • Distributor Experience Analyst

    Avanos Medical 4.2company rating

    Georgia jobs

    Job Title: Distributor Experience Analyst Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit *************** Key Responsibilities: Act as a focal point for all distributor/key account inquiries/issues relating to order, price, credit, logistics, customs, damage, shipping, or related items. Work with necessary Avanos teams to resolve issues. Ownership for Order Management of key accounts/distributors, including but not limited to EDI troubleshooting, Overages, Shortages, and Damages (OS&D), logistics and back-office concerns, etc. Responsible for identifying, processing, and communicating Team Metrics, analyzing key account data, suggesting, and implementing improvement. Communicate consistently with superiors, peers, and others who have a need to know. Information should be communicated professionally, in a clear, concise, and timely manner. Management and maintenance of Customer Facing related processes, systems, and reporting, including but not limited to Customer Portal and EDI. Process returns and order handling adjustments Works cross-functionally with other teams and departments to gather insights which will improve customer experience and transactional effectiveness. Identify and implement plans, in conjunction with internal Avanos business partners to facilitate shipments that best meets customer requirements. Ensure all required documentation is provided to the customer and maintain customer records. Utilizing project management skills to effectively develop implementation plans and accurate project timelines to ensure business objectives are met. Drive Continuous Improvement culture within Customer Service. Your qualifications Required: 3+ years of experience in a Logistics or Customer Service function Ability to exercise independent judgment and decision making Strong analytical skills. Good human relations Strong written and verbal communication skills Able to build sustainable relationships (internal and external) Experience in SAP systems and processes Experience in SFDC systems and processes Preferred: 3+ years' experience in SAP systems and processes 3+ years' experience in SFDC systems and processes Demonstrable proficiency in Microsoft Excel Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. Avanos also offers the following: benefits on day 1 free onsite gym onsite cafeteria HQ region voted 'best place to live' by USA Today uncapped sales commissions
    $52k-62k yearly est. 60d+ ago

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