Product Analyst jobs at Patterson Companies

The Business Analyst's role will elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. This includes interviewing stakeholders and gathering and compiling user requirements to understand the technology solutions they need. The Business Analyst will apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions. The Business Analyst will also be proactive at following emerging Technology trends, watching for new technologies to optimize business processes. The Business Analyst will play a pivotal role in ensuring IT's understanding of business requirements. What's in it for you? Compensation based on experience Faith and purposed-based career opportunity! Fully Paid Health Benefit Retirement and Life insurance 12 Paid Holidays PLUS Birthday Lunch is provided DAILY. Professional Certification Development Hybrid remote/on-site work arrangements available Responsibilities Position will dually report into the Project Management office and Functional Vertical VP, the duties and responsibilities of the Business Analyst role include: Strategy and Planning Collaborate with project sponsors to determine project scope and vision. Clearly identify project stakeholders and establish user classes, as well as their characteristics. Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods. Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics. Work with stakeholders and project team to prioritize collected requirements. Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes. Acquisition and Deployment Assist in conducting research on software and hardware products to meet agreed-upon requirements and to support purchasing efforts. Participate in the QA of purchased solutions to ensure features and functions have been enabled and optimized. Participate in the selection of any requirements documentation software solutions that the organization may opt to use. Operational Management Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. Develop and utilize standard templates to write requirements specifications accurately and concisely. Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team. Where applicable, develop prototypes of interfaces and attributes based on user requirements. Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team. Develop and conduct peer reviews of business requirements to ensure that requirement specifications are correctly interpreted. Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders. Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary. Communicate changes, enhancements, and modifications of business requirements - verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood. Act as the departmental Solution(s) configuration subject matter expert (SME). Requirements Functional process expertise in Finance and Accounting systems and processes. Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development. Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products. Ability to create systematic and consistent requirements specifications in both technical and user-friendly language. Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required. Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources. Understanding of application development and software development life cycle concepts Able to influence and drive individuals and teams to meet key milestones and overcome challenges. Ability to work in a team and/or be an effective individual contributor. Experience with the following is preferred Professional certifications with International Institute of Business Analysis Accounting Practitioner Healthcare Industry Microsoft Office Suite of Products Monday Project Management Platform Sage Intacct Accounting Software About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health cost sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

📍 Clearwater, FL | 🕒 Mon-Fri, 8:00 AM-4:30 PM | 💼 Full-Time | Hybrid BayCare is hiring a Business Analyst - Revenue Cycle & Process Improvement! Join one of Tampa Bay's largest healthcare employers and help drive data-driven solutions that improve operations and patient experience. Responsibilities Analyze and audit data to identify trends and opportunities. Build dashboards and reports using Power BI and advanced Excel. Document processes, recommend improvements, and support automation initiatives. Lead projects focused on revenue cycle and productivity. Qualifications Bachelor's + 4 yrs Revenue Cycle/Project Management OR Master's + 2 yrs. Advanced Excel and Power BI skills. Strong analytical and communication abilities. Healthcare revenue cycle experience preferred. Why BayCare Health, Dental, Vision benefits Paid time off & tuition reimbursement 401k match + yearly contribution Performance bonuses & community discounts AND the chance to join an amazing team! Apply today! Equal Opportunity Employer Veterans/Disabled

This position is a full-time/salaried-hybrid schedule opportunity based in Hicksville, Long Island. The EPIC System Clindoc Lead System Analyst is responsible for the development, building, implementation, and ongoing maintenance of all aspects of related applications, clinical information systems, and computerized systems for the Electronic Medical Record project for the Medisys network. Collaborates with other disciplines to develop, build, integrate, implement and maintain all Epic Care Clinical applications. Coordinates with SME's and participate in core group meetings. Coordinates and is responsible to assist in the training of related staff in Epic Care Clinical applications for the Medisys Network. Compiles analytical reports for Jamaica, Flushing hospitals. Configures and creates new records. Responsible for Change Control and Security Change Control. Investigates and troubleshoots issues reported by users. Assists MediSys users with issues regarding workbench reports. Provides tip sheets and guidance for Epic Support Desk and training. Review Nova notes, build, test and validate new upgrades and enhancements. Responsible for unit testing and integrated testing for upgrades. Works with Epic TS to resolve application issues. Education: Bachelor's degree preferred, or equivalent experience. Experience: Requires at least 1+ years of related experience: EPIC Clindoc proficiency/certification required Clinical lab experience and/or knowledge of EPIC build preferred Knowledge and Skills: Possess clinical application knowledge and experience Positive attitude, detail oriented, self-motivated, critical thinker Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base Basic presentation skills Ability to interact and develop relationships with intra-departmental teams Effectively communicate in both oral and written form to a widely diverse audience Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight Excellent customer service skills Ability to multi-task effectively in a rapidly changing environment

Epic Patient Access Analyst will be responsible for building and testing implementations, and optimization of the module. He/she must be a subject matter expert in the following Epic Patient Access core modules: Cadence, Grand Central and Prelude. Job Responsibilities: Provides application, workflow build and process expertise through knowledge sharing, guidance and training. Provides support, analysis, configuration, development, testing and implementation services for multiple applications with users, technologies and complexities. Identify system optimization and enhancement opportunities and collaborate with users, vendors and other IT analysts in order to design and implement effective solutions Performs work that is complex and cross functional in nature. Analyzes, develops, tests and implements solutions while adhering to change control and testing methodologies and all other related documentation standards. Communicate with stakeholders from requirements to implementation. Resolve application issues and escalate complex ones as needed. Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Required Education: BS Degree Experience: Requires at least 1+ years of related experience: EPIC Cadence, Grand Central and/or Prelude proficiency/certification required Required Skills and/or Experience: Good Written/Oral Communication Skills Good Interpersonal Skills Strong Project Management Skills Good Leadership Skills Strong Knowledge of the Clinical/Hospital Environment Strong Problem Solving and Analytical Skills WORK LOCATION: Hicksville, NY WORK SCHEDULE: Hybrid with 2 remote days after 90 days from start date SALARY RANGE: $75K - $120K

(Hybrid with 2 remote days after 90 days from hire date) JOB SUMMARY: The candidate will hold a dual role within Medisys. They will equally split their support/build assignments between the Willow application, and another EPIC application (preferably ASAP or EpicCare Ambulatory). The candidate will be responsible for the maintenance and support of both applications to ensure compliance with Medisys guiding principles. Should have EPIC experience within two different EPIC Build applications (Workflows, Integration/Interfacing), Testing, & Implementation. Proactively engages present and future stakeholders in design, priority setting, implementation, and support and maintenance activities. Works in collaboration with teams, individuals and peers with positive attitude of accomplishment. Must be able to ensure that issues are identified, tracked, reported on, resolved and/or escalated in a timely manner. JOB REQUIREMENTS: Must have at least 3 years of Analyst Experience with Epic. Analyst needs to be proficient at self-learning. Outstanding communication, collaboration and facilitation skills are required. Willow Inpatient Certification including current NVTs for 2020. Epic ASAP or Ambulatory Proficiency/Certification (or another EPIC application Proficiency/Certification) Knowledge of Willow medication charge build experience highly desired. Pharmacy experience desired. Reporting build highly desired. Testing experience desired. Clinical background & experience a Plus. Decision Support Experience a Plus. Integration/Data Mapping Experience a Plus. Education: Bachelor's Degree and in depth knowledge of clinical theory and practice.

Responsibilities Serve as an active member of the Beaker clinical application team, dedicated to the full implementation roll-out, transitioning from Soft Lab (SCC) to Epic Beaker. Play a crucial role in the implementation, optimization, and support of the Epic Beaker laboratory information system (LIS). Responsible for ensuring the smooth functioning of the Beaker system by working closely with laboratory staff, IT teams, and other stakeholders. Follow departmental standards for software configuration control, quality assurance, and version releases. Test and maintain application/integrated test scripts, while having the ability to communicate new releases of features/functionality, and any application changes/revisions to operational leadership. Work with instructional designers to develop and maintain application specific training curriculum and materials. Well versed in process improvement, demand management, and project management methodologies. Participate in the on-call responsibilities in support of a 24hr/7 days- production system environment, while acting as the primary support contact for the applications end-users. Plan and coordinate downtime, change management, maintenance, and upgrades. Qualifications and Skills Healthcare knowledge/experience with exposure to laboratory workflows. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills to effectively interact with end-users and technical teams. Participates in multiple cross-functional projects; Understands project planning and coordination methodologies using project management skills, tools, and lean methodologies. Ability to manage multiple priorities and work independently in a fast-paced environment. MS Office experience required. Requirements Bachelor's degree in healthcare administration, information systems, or a related field. Strong knowledge and experience with Epic Beaker (Beaker Anatomic Pathology, Beaker Clinical Pathology), with certification/accreditation/proficiency. Demonstrate basic knowledge of Epic application and third-party solutions, while understanding laboratory workflows, terminology, and best practices. Blood Bank/Pathology/Microbiology clinical knowledge and expertise preferred. HL7 and data networking experience preferred.

This position is a full-time/salaried on-site opportunity based in Hicksville, Long Island. The EPIC System Analyst is responsible for design, build, testing, validation, and ongoing support of EpicCare Ambulatory applications. Perform basic analysis of the daily use and administration of assigned IT system(s). Work closely with Operational counterparts to ensure delivery of expected outcomes. Provide expert and creative solutions to end-user requirements and problems. Test and troubleshoot existing and proposed assigned system(s). Generate reports as requested, including writing specifications for custom reports. Provide support and troubleshooting to end users. Document end-user issues and recommend steps to prevent recurrences. Work collaboratively with other EPIC applications and the Training Team to provide positive outcomes for our end users. Education: • Bachelor's degree preferred, or equivalent experience. Experience: § Requires at least 1+ years of related experience: Ambulatory proficiency/certification required MyChart experience a + Ambulatory orders/order transmittal build knowledge a + Knowledge and Skills: • Possess clinical application knowledge and experience • Positive attitude, detail oriented, self-motivated, critical thinker • Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base • Basic presentation skills • Ability to interact and develop relationships with intra-departmental teams • Effectively communicate in both oral and written form to a widely diverse audience • Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies • Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) • Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight • Excellent customer service skills • Ability to multi-task effectively in a rapidly changing environment

Epic Beacon Analyst (Proficient or Certified) Required: Proficient or Certified in Epic Beacon application. At least one year experience with build and/or maintenance of the Beacon module. Strong communication skills, written and verbal. Highly organized, able to multitask as well as maintain focus on individual tasks. Track and document build, risks, and issues accurately in our project management software. Self-starter with ability to maintain schedule, meet deadlines, and monitor one's own work product. Work You'll Do: Implementation roll-out of Epic Beacon system with continued support post implementation. Lead and coordinate clinical process redesign. Collaboratively work with users to assess needs, monitor data, implement system updates, and analyze systems for performance issues. Apply technical expertise to system build to identify, troubleshoot, and resolve problems. Work closely with project/operational leadership to accurately scope out build requests and provide streamlined solutions based on current system set-up. Lead meetings regarding project status and on-going work production coordination. Act as expert technical resource to development staff in all phases of the development and implementation process. Other duties as assigned.

Job Description The Manager of Physician Compensation & Productivity supports the Director in managing the compensation review and reconciliation process across all medical groups, including those under HHP. This position maintains and assists in making recommendations related to physician compensation plans. The Manager provides leadership and proficiency on physician compensation matters.

Performs the essential duties and responsibilities and the primary functions of the Clinical Informatics Analyst. Responsible for the coordination and oversight of all activities associated with the implementation and application of the organization's clinical software and the medical data gathered by that software. Responsible for coordinating the creation of continuous value in the application of clinical software and data to clinical practice, in response to the needs of the organization's various practitioners and caregivers, as well as overall organizational goals specific to the application of clinical practice. Responsible for promoting team work with co-workers, subordinates and personnel of other departments. Responsible for solving nonroutine problems, dealing with a variety of non-routine issues and interpreting a variety of instructions furnished in written or oral form. The application support analyst will communicate effectively verbally and via written forms. Additionally, analyst will demonstrate and maintain industry specific knowledge and judgment associated with the specific area of expertise. SHIFT AND SCHEDULE Full Time: 8:00 AM - 5:00 PM; scheduled on-call (This is an on-site position) ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS General Responsibilities: Install, configure, support, and maintain software applications and tools as assigned. Cultivate and maintain excellent relationship with clinical staff and leadership in pursuit of constant improvement in the application of clinical IT assets, as defined by appropriate quality measures and objectives. Work with hospital departmental staff and super-users to continuously optimize and improve the functionality of the hospital application and clinical practice in general Develop and maintain documentation of all clinical applications as assigned, including that specific to the implementation, maintenance, end-user training, departmental workflows, quality measures, and other associated performance indicators associated with the successful use of the clinical tool or software package. Develop and maintain adequate configuration documentation to ensure rapid deployment or repair of existing software components to ensure business continuity. Work to ensure excellent application security of all protected information in accordance with hospital policies and procedures, including those defined by HIPAA and other industry standards. Monitor software capacity, performance, and lifecycle to ensure continuity of adequate functionality. Research and recommend new technologies to facilitate the performance of the hospital's business objectives. Ensure that all software and associated workflows meet hospital and industry standards. Undertake routine preventative measures to implement, maintain, and monitor software security and performance. Provide input to projects, training or information to individuals on tasks and projects which include a software component. Analyze and resolve faults, including those of both major and minor impact to the clinical application, utilizing the tools and documentation standards defined by HIS departmental policies and procedures. Work with other departments, including those within and outside the HIS department, in fulfillment of hospital tasks and projects. Monitor the use, by hospital employees, of software resources to ensure compliance of hospital standard use policies. Daily Operations: Resolve assigned support and service requests in a timely, effective, and courteous manner; utilizing tools and documentation as defined by HIS policy. Perform maintenance activities in pursuit of all general responsibilities specific to position. Participate in assigned meetings, committees, etc. in accordance with assigned responsibilities. Participate in projects at a level in accordance with respective job responsibilities. Contribute to the departmental knowledge base, in order to improve documentation of existing systems and problem resolutions. Coordinate productively with other hospital employees, including those within and outside the HIS department. Provide routine updates on ongoing tasks and projects to stakeholders, in accordance with HIS policies and procedures. Identify, research, and work to implement on areas of improvement within the assigned areas of expertise. Provide excellent customer service to all stakeholders who rely on service from the HIS department. Maintain excellent industry knowledge respective to the area of expertise EDUCATION AND EXPERIENCE Bachelor's degree in a relevant field (Computer Science, Life Science, Business or Informatics) required; will consider analyst and/or healthcare experience in lieu of degree. Registered Nurse with current Texas license preferred. Healthcare Informatics experience or equivalent clinical knowledge and\or licensure may be considered. 1-4 years of experience as a clinical informatics analyst required; consideration given for industry specific training. Preferred 4-10 yrs as a Clinical Informatics Analyst. Demonstrated skillset in Cerner Millennium, Nursing and Physician Documentation systems, Pharmacy and Medication Administration system. Demonstrated customer-service and communication skills required PHYSICAL REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to: Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.

Epic System Analyst (Rehab) The Clinical Systems Analyst - Rehab will be responsible for implementing/developing Epic and related applications. This position will develop, implement, manage and provide ongoing support for clinical information systems. Will proactively increase knowledge of Epic EHR software, health system operations and will work with the Epic project team to translate business needs into EHR functionality. Will analyze procedures and problems, report findings and make recommendations for resolutions. Responsible for formulating objectives to meet system scope. This position will interact with clients and build problem solving partnerships with clinical and business providers, customers and colleagues, while working independently building system components, testing, documenting, and ensuring 24/7 system support and maintenance. Education - Preferred Epic proficient/certified in Rehab. Required Epic proficient/certified in EpicCare Inpatient or Ambulatory. Bachelor's degree in information technology or related field (or equivalent combination of education and experience) preferred. Experience - Familiarity with clinical hospital software and/or hardware technology, database, screen handler, query languages, including ability to design, configure, train, or implement clinical systems. Healthcare support experience is desired in areas such as billing, scheduling, access services, and health information management. Hands on Epic clinical systems experience desirable. Prefer prior experience working on project team, clinical systems support, and general knowledge of healthcare information issues. Knowledge/Skills/Abilities - Knowledge of current business practices and computing systems, interfaces and rehab hospital and medical rehab group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applications. Knowledge of a variety of hardware and software environments and of the healthcare industry and Epic healthcare applications required. Analytical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems. Ability to analyze the functionality of systems and their fit with specifications. Understands relationships between system processes/programs, system parameters, files and data relationships for assigned products. Ability to research, analyze and thoroughly understand workflows of end users, using this knowledge to configure systems which improve processes, add efficiencies and promote patient safety. Familiar with program development tools such as editors and configuration tools. Basic knowledge of standardized quality improvement methodologies. Ability to respond to changing demands, priorities, procedures and technology. Able to lead groups to make key decisions. Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and help manage a project plan. Interpersonal skills necessary to communicate effectively with user departments in ascertaining and converting needs for application to electronic data processing systems. Ability to express needs clearly, both verbally and in writing. Ability to work independently. Self-directed in identifying changing demands and priorities. Acts as a change agent in adjusting to new procedures and technology. Dedication to detail with proven organizational skills. Ability to establish and maintain effective working relationships with co-workers, supervisors, and users. Project management and planning expertise. Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions.

(Expertise in Payroll tax and Multistate) Works with and analyses the payroll financial management information systems to achieve business objectives including coordination of bi-weekly payroll, preparing statistical and financial reports, providing system documentation and training, resolving business process issues and identifying process enhancements required to improve operational effectiveness. Accountabilities Responsible for managing and processing bi-weekly payroll that includes but is not limited to creation of all new payroll jobs; coordination with I/S, H/R and Financial Systems; monitoring output for accuracy and correction of errors; payroll information generated in appropriate format and sent to outside agencies, internal accountants and management. -20% Responsible for training, ongoing consultation and assistance to timekeepers and managers. Conducts Prisma Health user training. Proficiency in PowerPoint. Responsible for maintaining the timekeeper security aspect of timekeeping system. -8% Responsible for creating and generating bi-weekly and ad hoc financial reports for management, staff and outside agencies including outside auditors. Responsible for completion of analysis requirements generated by these reports. Proficiency in use of system application tools including multiple report writers used by payroll and GL system, import/export features, Access and Advanced Excel. -15% Manages identification and monitoring of automation of secondary jobs. Manages the processing of special pay requests. Works closely with H/R for review of those requiring H/R approval. Coordinates with H/R, I/S and Financial Systems. -20% Responsible for account reconciliation, analysis and reporting of payroll accounts. Responsible for updating HR/Payroll system to maintain accuracy with GL system. Coordinates with Payroll Manager, Director and Manager of accounting, accounting staff, H/R, I/S, employees and outside agencies. -15% Responsible for analyzing repayments due to over-payments or underpayments. Prepares all necessary documentation to comply with IRS regulations and Prisma Health policy. Works closely with payroll manager to ensure that the process has been completed and follows up to ensure complete repayment. -10% Responsible for quarterly and yearly reconciliations and multiple state filing requirements for payroll reporting on multiple companies including but not limited to IRS, State Departments of Revenue, SC Economic Development, Employment Security Commission, Workers Comp. Responsible for coordination of payroll audits and inquires regarding these filings. -5% Develops documented procedures for payroll staff, timekeepers and managers. Works closely with H/R, Financial Systems and I/S. -3% Evaluates and recommends system enhancements to improve business process and support business objectives exploring innovative solutions to achieve process efficiencies and maintain cost effectiveness. Works closely with H/R, Financial Systems and I/S. -2% Attends meetings and participates on committees as directed. Represents department at conferences. Assumes responsibility for operational decisions in Manger's absence. Maintains and upgrades education and technological skills. -2% Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Bachelor's Degree in accounting, finance, or management. 5 years of experience in payroll- Healthcare experience preferred. Required Certifications/Registrations/Licenses CPA or CPP In Lieu Of The Minimum Requirements Listed Above Bachelor's degree in another field of study will be considered with 7 years of payroll, accounting, or finance experience 7 years financial accounting/analyst/payroll experience will be considered in lieu of CPA/CPP requirement. 10 years financial accounting/analyst/payroll experience and a CPP certification will be considered in lieu of a bachelor's degree. Other Required Sills and Experience Master's degree or equivalent formal training in field of specialization - preferred Knowledge and experience with: INFOR financial software; Lawson H/R Payroll software system; Kronos Timekeeping system; Crystal report writing; Training of end users; Account analysis and reconciliation - preferred

Please apply online at: ************************************************** Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977. Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility, and the privilege of doing meaningful, rewarding work. Benefits: Supportive work environment with a culture of caring for patients and one another. Competitive wages and excellent benefit program. Generous Paid Time Off. Flexible schedules for work/life balance. Position Profile The Senior Business Analyst (BA) works as a liaison between key business stakeholders and the Information Systems (IS) department. BAs are responsible for working with stakeholders to understand their business needs and working with IS partners to implement solutions that meet the business needs, goals and objectives. Full Time 40 hrs/week Day Shift 8a - 5p Responsibilities Works on multiple projects as an analyst, sometimes as a business subject matter expert (SME) in multiple functions. Works with enterprise-wide business customers and IT senior management to understand business issues and their environment in order to manage enterprise-wide reporting information support systems. Provides functional and technical expertise and direction for the development of complex enterprise-wide information system solutions. Establishes relationships with customers, IT colleagues, contractors, vendors and consultants to influence strategic IT initiatives while managing their expectations. Works with team members on problem definition and understanding stakeholder needs. Works with the development teams to ensure projects remain focused on the solution scope. Transforms business needs into clearly defined requirements that can feasibly be tested and implemented in a solution. Works with IS leadership to assist with the proper Business Analysis Planning and Monitoring phase activities including: 1) identification of stakeholders, 2) selection of business analysis techniques and the process that will be used to manage requirements and 3) identification of how to assess the progress of the work across all levels. Works with stakeholders and teams to ensure as-is and to-be business processes are documented. Responsible for the development, writing and communication of business requirements documentation and ensures appropriate stakeholder sign-off. Assists with the solution selection process and helps identify which solution best fits the business need. Activities can include: vendor product research, RFP development, vendor demonstrations and scenario scripting, vendor selection criteria/scoring methodology. Facilitates requirements reviews with all impacted stakeholders including business functions, IT security, IT infrastructure, application support, compliance, legal, and contracting. Works with IS leadership in the initial budget estimates and resource requirements for solution implementation. Oversees and consults on system and integration testing activities to ensure system is developed according to defined requirements. Oversees user acceptance testing and obtains sign-off from business customers. Stays abreast of significant change management initiatives, assesses organizational impacts and presents to appropriate leadership. Minimum Qualifications Bachelor's degree from an accredited college or university in Information Systems MIS or equivalent experience. Minimum of 6 years of experience as a business/systems analyst on business solutions analysis projects. Preferred Qualifications 5+ years' experience working in the healthcare/medical environment required. 5+ years' experience in SDLC; solid understanding in multiple methodologies (Waterfall, Agile, etc.) Experience with the AthenaOne EMR. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

About the role You'll design and deliver our next-generation KPI framework and enterprise dashboards. From metric definitions and data modeling to production builds, QA, documentation, and adoption-you own the lifecycle. Your work will standardize KPIs, establish a clean semantic layer, and deliver executive-ready views that guide decisions across Operations, Finance, and Marketing. What you'll do Define KPIs & metrics: Partner with business owners to lock calculation logic, lineage, ownership, and refresh cadence. Model data for reuse: Build star/snowflake models powering reusable Power BI datasets; write robust DAX and Power Query M. Build & evolve dashboards: Ship high-performing, consistent Power BI reports; monitor adoption and iterate with a product mindset. Modernize legacy reporting: Rationalize SSRS inventory and replace with curated Power BI solutions-without losing accuracy. Source & validate data: Pull from MS SQL Server, Cognos, Centage, and APIs; investigate anomalies with targeted SQL. Document & govern: Maintain a living KPI dictionary; support governance (naming, security/RLS, refresh, versioning/release). Prioritize transparently: Manage a clear analytics backlog and roadmap with leaders; balance quick wins and strategic builds. Communicate insights: Deliver clear, actionable findings to senior leadership. What you'll bring Advanced Power BI (data modeling, DAX, Power Query M) with best practices for scale and performance. Strong SQL (joins, window functions, tuning) across large relational datasets. Experience with SSRS (assessment/migration); familiarity with Cognos outputs (e.g., UKG). Advanced Excel (pivots, complex formulas; VBA a plus). Analytical rigor; ability to convert ambiguity into precise metric specs. Excellent communication and documentation; cross-functional collaborator in a fast-moving environment. Education & experience Bachelor's in Analytics, IS, CS, or related field-or equivalent experience. 3-5 years as a Business/Data Analyst (data-driven environment). 2+ years hands-on with Power BI, SQL, and Excel (required). Cognos BI or SSRS preferred; Python for automation/API a plus. Multi-unit services/fitness/hospitality/retail experience helpful. Location & Work Model Hybrid/Remote with periodic in-office collaboration and cross-functional meetings at our corporate office in McLean, VA. ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER Know Your Rights Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Within a team-based environment, will ensure the timely monitoring and evaluation of outcome measures for Healthcare Transformation Projects. Responsible for identifying and monitoring ongoing quality improvement issues and opportunities. Have the ability to work independently and with team members at all levels of the organization. Collaborates with other departments to achieve goals. Proven ability to organize, plan, coordinate, and multitask. Assists in the development of reports and presentations that include oral, visual and written. Duties include quantitative data analysis, utilization of Access Databases to obtain data, and data management. Intermediate proficiency in Microsoft Excel is required. Demonstrates fiscal responsibility in the use of University Health materials and property. EDUCATION/EXPERIENCE BS/BA degree required. Experience developing comprehensive reports and conducting data analyses preferred. Intermediate proficiency in Microsoft Excel is required.

/RESPONSIBILITIES Within a team-based environment, will facilitate the collection, management, and synthesis of data in support of departmental projects. Will ensure the timely monitoring and evaluation of key performance metrics (operational, clinical and administrative) that strengthen programmatic outreach and sustainability of projects. Responsible for identifying and monitoring ongoing quality improvement issues and opportunities. Assists in the development of metrics, data collection tools and presentations of resultant data through products and formats that include oral, visual and written. Responsibilities include quantitative data analysis, utilization of databases for the identification of appropriate study populations; data management, analysis planning and statistical analysis of data collected from clinical and administrative data sources. Demonstrates fiscal responsibility in the use of UH materials and property. May serve as facilitator/leader of process improvement efforts. EDUCATION/EXPERIENCE BS/BA degree required. MS/MA/MPH degree preferred. Minimum of two years' experience in working with healthcare data and information is required. Experience in qualitative research, statistical data analysis and preparation of QI or related reports is preferred.

About the company Photon.com has emerged as one of the world's largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology on a scale. Please visit ************** to learn more about us, how we work, and our customer case studies. (LinkedIn) Job Description: Product Owner - MarTech Domain Position Overview We are seeking an experienced Product Owner (PO) with deep expertise in the MarTech domain to lead business discovery, capability assessment, and roadmap definition for marketing technology transformation initiatives. The PO will partner with client stakeholders, architects, and SMEs to identify gaps in the existing MarTech setup and provide strategic recommendations that enhance marketing effectiveness, personalization, and customer experience. Key Responsibilities Discovery & Requirement Gathering Act as the primary bridge between business stakeholders, marketing teams, and technical teams. Lead workshops and interviews to capture business objectives, pain points, and desired outcomes. Translate business requirements into actionable user stories, acceptance criteria, and backlog items. MarTech Domain Leadership Evaluate the client's current MarTech stack (e.g., MAP, CDP, CRM, CMS, Analytics, Personalization). Identify gaps, redundancies, and underutilized capabilities in the ecosystem. Benchmark client maturity against industry best practices and emerging trends. Provide strategic guidance on tool adoption, integration, and operational processes. Backlog & Roadmap Management Own the product backlog - define, prioritize, and refine epics and user stories. Collaborate with architects (technical, data, integration) to ensure feasibility and alignment. Align roadmap items with business value, marketing goals, and KPIs. Manage trade-offs between quick wins and long-term transformation. Stakeholder Engagement Serve as the voice of the business and marketing teams in technical discussions. Present findings, recommendations, and roadmaps to client leadership. Facilitate alignment between IT, Marketing, Data, and Operations teams. Governance & Delivery Support Define success criteria, KPIs, and measurement framework for MarTech initiatives. Guide implementation teams by clarifying requirements and priorities during sprints. Ensure compliance with regulatory and data governance standards. Qualifications & Experience 7-10 years of professional experience, with 5+ years as a Product Owner / Business Analyst in the MarTech domain. Strong working knowledge of major MarTech platforms such as Adobe Experience Cloud, Salesforce Marketing Cloud, Oracle Eloqua, HubSpot, or similar. Proven track record in MarTech capability assessment and roadmap creation. Hands-on experience in customer journey mapping, personalization, and campaign workflows. Familiarity with data flows, CDPs, consent management, and analytics frameworks. Excellent communication, facilitation, and stakeholder management skills. Agile/Scrum Product Owner certification (preferred). Key Attributes Business-first mindset with strong technical appreciation. Ability to spot gaps and opportunities in MarTech ecosystems. Skilled at balancing quick wins vs. long-term transformation. Confident in presenting to senior business and IT stakeholders. Passion for driving personalized, data-driven customer experiences Compensation, Benefits and Duration Minimum Compensation: USD 48,000 Maximum Compensation: USD 168,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post

Application Opening: 12/19/2025 Application Filing Deadline: 12/29/2025 Recruitment ID : RTF0162555 (162556) APPOINTMENT TYPE: Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 36 months. WHO ARE WE? San Francisco Public Utilities Commission (SFPUC) Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area - 24 hours per day, 365 days per year. Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care. Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness. We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at ********************* . We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. To learn more about working at the SFPUC, visit our career site at *********************/about-us/careers-sfpuc Job Description Project: Disaster Recovery Location: 525 Golden Gate Ave., San Francisco, CA Hours: Monday - Friday, 8:00 am - 5:00 pm Position Description Under the general guidance of IS Project Director, this Principal Business Analyst (Disaster Recovery) will be focused on leading and executing our organization's disaster recovery and business continuity initiatives. This senior-level position is responsible for developing, implementing, and maintaining comprehensive disaster recovery strategies that protect our critical business operations and ensure rapid restoration capabilities in the event of a disruption. This role requires business acumen to collaborate internally agencywide and within larger Citywide disaster recovery programs to meet regulatory requirements, industry standards, and City DPR3 polices. Essential functions of the position include: Disaster Recovery Plan Development & Maintenance Lead the development of comprehensive enterprise-wide disaster recovery and business continuity plans aligned with organizational objectives and risk tolerance Conduct thorough documentation of all critical systems, applications, data, and dependencies within the plan Create detailed recovery procedures and step-by-step runbooks for each critical system and application Establish and document recovery time objectives (RTO) and recovery point objectives (RPO) for all business-critical systems Maintain up-to-date disaster recovery plans through regular reviews and updates (minimally quarterly or upon significant infrastructure changes) Coordinate with system owners and business units to gather requirements and ensure plan accuracy and completeness Document disaster recovery roles, responsibilities, and escalation procedures Develop and maintain the Disaster Recovery Plan documentation, including executive summaries and detailed technical appendices Ensure disaster recovery plans address various disaster scenarios (natural disasters, cyberattacks, infrastructure failures, etc.) Archive and version control all disaster recovery documentation for historical reference and compliance Strategic Planning & Infrastructure Design Conduct comprehensive risk assessments and business impact analyses to identify critical systems and recovery priorities Design recovery architectures and failover strategies for mission-critical applications and infrastructure Evaluate and recommend disaster recovery technologies and solutions that align with organizational needs and budget Develop disaster recovery strategies across multiple infrastructure environments (on-premises, cloud, hybrid) Program Management & Implementation Lead cross-functional teams to implement disaster recovery solutions across multiple business units and technical domains Oversee procurement, configuration, and deployment of disaster recovery technologies and platforms Manage disaster recovery budgets and resource allocation Develop and manage disaster recovery documentation, runbooks, and standard operating procedures Testing & Validation Plan and execute regular disaster recovery drills and full-scale exercises to validate plan effectiveness Analyze test results, identify gaps, and recommend improvements to recovery procedures Maintain detailed records of all testing activities and outcomes Coordinate with business stakeholders on tabletop exercises and scenario-based planning Compliance & Governance Ensure disaster recovery programs meet regulatory requirements and industry standards (ISO 27001) Maintain compliance documentation and audit readiness Develop disaster recovery policies and procedures Conduct training and awareness programs for staff Perform other related duties as assigned. Qualifications Minimum Qualifications: Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. Education: An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field]. Experience: Five (5) years of experience in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management. Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field. SUPPLEMENTAL INFORMATION Essential duties require the following physical skills and work requirements: Some positions may require sufficient strength and coordination for lifting, pushing, pulling and/or carrying the weight of computer equipment. May require hand/eye coordination for semi-skilled movements, such as taking apart casings. installing parts and reconnecting computers and for per-forming data entry. May involve extensive VDT exposure. Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree. Desired Qualifications: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring. Utility Industry experience Six Sigma or similar process improvement certification Experience with security and network infrastructure Knowledge of IT service management frameworks (ITIL) Verification of Education and Experience: Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Note : Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Additional Information Additional Information Regarding Employment with the City and County of San Francisco: Information About the Hiring Process Conviction History Employee Benefits Overview Equal Employment Opportunity Disaster Service Worker ADA Accommodation Veterans Preference Right to Work Copies of Application Documents Diversity Statement Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. HOW TO APPLY Applications for City and County of San Francisco jobs are only accepted through an online process. Visit ***************************************************************** and begin the application process. Select the “I'm Interested” button and follow instructions on the screen Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and updated. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, ************************). Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. Job Analyst Information: If you have any questions regarding this recruitment or application process, please contact the job analyst, Sanly Guan at [email protected] The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Virtual Concierge Navigator, Medical Asst. External Description: Alignment Healthcare was founded with a mission to revolutionize health care with a serving heart culture. Through its unique integrated care delivery models, deep physician partnerships and use of proprietary technologies, Alignment is committed to transforming health care one person at a time. By becoming a part of the Alignment Healthcare team, you will provide members with the quality of care they truly need and deserve. We believe that great work comes from people who are inspired to be their best. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment community. Position Summary: This position is responsible for supporting the CMS Star program improvements through data analysis. In collaboration with the Quality Improvement Supervisor, analyze complex data and information to provide meaningful results, identifying success factors and improvement opportunities, and suggesting potential solutions. This position will leverage data from internal and external sources, understand relevant differences between each data source, and provide meaningful/actionable interpretation of results. This position will support the identification and development of databases to support business functions for the Medicare products, using enrollment, medical and pharmacy claims information. This position will be supporting analytical projects in AHC's Quality Improvement Medicare Stars team and will be responsible for conducting effectiveness studies on various program/campaigns to improve Stars Rating. Medicare stars team is engaged in all aspects of the analytic lifecycle from program ideation, financial support to the implementation and provides an open environment to identify/implement new studies. The individual in this position will take a lead in providing recommendations based on the analytic findings. General Duties/Responsibilities: (May include but are not limited to) Performs complex analysis of the data. Research, analyze, and interpret statistical data and provides technical assistance to other staff. Acts as a resource for other members within AHC on business issues and may be responsible for training and guidance of other employees. Investigates opportunities for expanded data collection that are needed elements for CMS Star Rating Measures. Independently manages the retrieval and analysis of data, and issues that may arise on multiple tasks or projects with limited management involvement. Support of Medicare Stars business initiatives that drive short- and long-term objectives towards achieving the overall 5 Star goal. Designs and conducts analyses and outcome studies using healthcare claims, pharmacy and lab data, employing appropriate research designs and statistical methods. Develops, validates and executes algorithms that answer applied research and business questions. Minimum Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Experience: -year healthcare analytics or related job experience. Education/Licensure Bachelor's degree in a quantitative field such as statistics, mathematics, or public health Other: Demonstrated analytic and problem-solving skills Proficiency in Microsoft software applications such as Word, PowerPoint, Excel, Access Basic to intermediate knowledge of SQL or PowerBI Demonstrated ability to design, evaluate and interpret complex data sets. Demonstrated ability to handle multiple tasks with competing priorities. Excellent written and verbal communication skills and with an ability to interpret and communicate analytical information to both individuals and groups in a clear and concise manner. Demonstrated ability to work effectively both independently and in a team setting with individuals having diverse professional backgrounds including business, technical and/or clinical. Preferred: Knowledge of health care performance measurement; CMS STAR ratings strongly preferred. Knowledge of HEDIS measures or clinical metrics. Demonstrated ability to present complex technical information to non-technical audiences and to senior decision-makers. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran. If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact ****************** . City: Portland State: Oregon Location City: Portland Schedule: Full Time Location State: Oregon Community / Marketing Title: Analyst Quality Improvement Company Profile: Alignment Healthcare was founded with a mission to revolutionize health care with a serving heart culture. Through its unique integrated care delivery models, deep physician partnerships and use of proprietary technologies, Alignment is committed to transforming health care one person at a time. By becoming a part of the Alignment Healthcare team, you will provide members with the quality of care they truly need and deserve. We believe that great work comes from people who are inspired to be their best. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment community. EEO Employer Verbiage: On August 17, 2021, Alignment implemented a policy requiring all new hires to receive the COVID-19 vaccine. Proof of vaccination will be required as a condition of employment subject to applicable laws concerning exemptions/accommodations. This policy is part of Alignment's ongoing efforts to ensure the safety and well-being of our staff and community, and to support public health efforts. Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran. If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact ******************.