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Paul Davis USA jobs in Pontiac, MI - 41 jobs

  • Lead Water/Fire/Mold Cleaning Technician

    Paul Davis Restoration 4.3company rating

    Paul Davis Restoration job in Pontiac, MI

    Paul Davis Restoration of North Oakland County, MI is a locally owned restoration company that is part of the Paul Davis family. Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in the network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. Paul Davis Restoration of North Oakland County, MI is looking for a qualified and experienced Lead Water/Fire/Mold Cleaning Technician to work alongside the Owner to help grow and position the business for success. What does a Lead Water/Fire/Mold Cleaning Technician with Paul Davis do? Serve as point person and first responder for every loss including contents cleaning Contact customer within 30 minutes (unless emergency) to schedule appointment Arrive on loss site within 2 hours if emergency or 24 hours for non-emergencies, unless carrier program requirements Prepare scope of work through Sketch/MICA & communicate to customer Secure applicable contracts Coordinate, schedule, supervise, document, and assist in production on Emergency Water Extraction & Drying Services, Emergency Fire/Smoke Services, Carpet Cleaning, Deodorization, Mold Remediation (incl. demolition & cleaning, and Structural Cleaning Record & report loss documentation (i.e. contracts, psychometric readings, moisture mapping) to customer, adjuster and national programs on all losses Enter estimate into software & submit to adjuster/customer within 48 hrs. or according to carrier program requirements Negotiate with Carrier/Programs/Subs. Prepare and submit job related paperwork to admin for job updating/closing, etc. Monitor accounts receivable (AR) on each job in association with Job Cost Accountant Train, supervise and manage all technicians, while serving others within your community Market to clients Build & maintain professional relationship with customers, adjusters, carriers and other third parties Make a difference for others that have had a disaster strike their property Take pride when your team completes mitigation projects on budget with an exceptional customer experience Be empathetic and show a sense of urgency while communicating through modern technology Why The Team Needs You? Serving others in their time of need is not easy. We will need you to build foundational relationships based on trust, actively listen, and find ways to manage a team to complete projects successfully. We also want a fun personality that enjoys getting results. Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider - our Lead Water/Fire/Mold Cleaning Technicians are on the front lines of restoring their communities by leading others to complete construction projects on budget and up to the industry standard. You will have the autonomy after training to control your schedule and continually seek learning opportunities that will improve your skill set. Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results. Team Compensation and Benefits: Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities Monthly cross-training opportunities to advance your career Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time. Paid training Cell phone and computer provided by company PTO days Paid Holidays Sponsored Health, Dental and Vision insurance 401k plan upon fulfillment of eligibility requirements Great culture and team dynamic Hourly pay: $18.00 to $25.00/hour based on experience and certifications Qualifications (Requirements): Desire to join a world-class team and contribute a positive attitude Dedication to customer service Ability to lead others from diverse backgrounds IICRC Certification or equivalent experience (ASD, FSRT, WRT) Fluent in English Valid driver's license with a clean record Have the ability to work nights/weekends and overtime, if needed Desire to continually learn new things Role on the Team (Job Responsibilities): Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications. Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration Focus and dedication to providing excellent customer service. Assist other team members when needed and foster a positive working relationship with other departments. Be a great representative of our brand! Ensure your crews are ready at all times and every morning to handle the day through a team huddle. Meet clients and adjusters on site to assist in issue resolution and provide professional opinion. Re-inspect job sites for quality control. Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner. Maintain inventory of clean, properly stocked and organized trucks along with all company equipment. Supervise pack-outs and inventory/evaluation of items Be accessible by phone and participate, as necessary, in the on-call schedule. Skills Desired of Team Member: Self-motivated to get results Loves working with clients and trades Effectively schedules ahead while maintaining flexibility Thrives under high performance environments Excellent communication and presentation skills Is succinct and professional with written communication Loves to work hard Enjoys taking care of others Ability to step-in and wear multiple hats as we grow the business Are you Paul Davis? Before You Can Take the Field: Working Conditions and Physical Requirements: The physical environment requires the employee to work all types of both indoor and outdoor conditions. Frequently required to use personal protective equipment, having ability to stand or walk, occasionally bending, squatting, climbing stairs and lifting up to 50 pounds. Paul Davis supports and hires Veterans and we are an Equal Opportunity Employer! Compensation: $18.00 - $25.00 per hour Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results
    $18-25 hourly Auto-Apply 60d+ ago
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  • Water/Fire/Mold Cleaning Laborer

    Paul Davis Restoration 4.3company rating

    Paul Davis Restoration job in Pontiac, MI

    Reports To: Mitigation ManagerWhat does a Water/Fire/Mold Cleaning Laborer with Paul Davis do? Serve others within your community in their time of need Make a difference for others that have had a disaster strike their property Work hard and take pride in completing projects (i.e. mitigating flood and fire damage) Be empathetic and show a sense of urgency while communicating through modern technology Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University.Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider - our Water/Fire/Mold Cleaning Laborers are on the front lines of restoring their communities by being first on site after disasters strike (i.e. floods, fires) and will be leading the mitigation effort to restore the property. Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results. Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a technician if you take pride in your work and have fun while working with others. Team Compensation and Benefits: Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities Monthly cross-training opportunities to advance your career Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time. Paid training Cell phone and computer provided by company PTO days Paid Holidays Sponsored Health, Dental and Vision insurance 401k plan upon fulfillment of eligibility requirements Great culture and team dynamic Hourly pay: $16.00 to $20.00/hour based on experience and certifications Team Qualifications (Requirements): Desire to join a world-class team and contribute a positive attitude Dedication to customer service Fluent in English Valid driver's license with a clean record Have the ability to work nights/weekends and overtime, if needed Ability to lift 75 LBS frequently Desire to continually learn new things Role on the Team (Job Responsibilities): High level performance of water mitigation, tarping, board up, mold remediation, asbestos/lead abatement and carpet cleaning/reinstallation services according to Paul Davis and industry specifications under the supervision of the Mitigation Manager. Focus and dedication to providing excellent customer service. Maintain a clean, properly stocked and organized truck and maintain all company equipment. Be accessible by phone and participate, as necessary, in the on-call schedule. Assist in warehousing and facility related tasks when necessary. You will assist other team members as you see opportunities arise and be a leader for the team when needed. Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.We support and hire Veterans and we are an Equal Opportunity Employer! Compensation: $16.00 - $20.00 per hour Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results
    $16-20 hourly Auto-Apply 60d+ ago

  • Customer Service Representative

    Belfor Property Restoration 4.3company rating

    Troy, MI job

    External Job Title: Customer Service Representative (On-Site) External Job Description: Troy, MI (On-Site) $20 New Hire Training: New hires must be available for a two week training program conducted during standard business hours (8:30am -- 5:00pm, Monday through Friday) Position Overview Contact Central Agents are responsible for the collection of sensitive information required to mobilize field office personnel. Verbal and electronic information must be quickly and accurately entered into various software systems and will be transmitted electronically to field offices who will mobilize the appropriate personnel. Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must. The call center is a 24-7-365 operation, so candidates will be assigned to the appropriate shift. Schedules include working every other weekend and 3 holidays per year. All work will be performed on site at the Contact Central's Troy, MI location. Essential Functions Independently and professionally respond to incoming emergency calls from customers, referrals from fire or police departments, and third party programs. Assist customers with concerns and distribute all relevant data to the appropriate contacts Maintain a customer database to include detailed data entry into web-based third party applications Work under time constraints to enter information in a quick and accurate manner and meet specific timelines Use discretion when routing calls or providing information regarding the organization to callers Adapt quickly with changes to process and procedures within BELFOR to support insurance industry requirements and BELFOR emergency response personnel Ask appropriate questions to secure all pertinent information Follow precise client required protocols and company procedures Operate effectively and professionally in close team environment requiring self-motivation and ability to multitask in a fast-paced environment Maintain a professional appearance Assist in the training of new employees Other projects and duties as assigned Experience and Qualifications Availability to work every other weekend, a minimum of 3 holidays and occasional overtime (on short notice, as needed, during emergency situations) Reliable transportation Proven ability to multi-task in fast-paced office environment Demonstrated understanding of customer service, principles, and practices Attention to detail and keen sense of safeguarding other people's property and information Quick learner, detail oriented and self-motivated Strong written and verbal communication skills Basic computer and typing skills Physical Requirements Occasional lifting from 5-40 lbs, unassisted (from 0-15% of the time) Sitting for extended periods of time Manual dexterity needed for keyboarding and other repetitive tasks The ability to bend, crouch, or stand as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BELFOR Holdings is an Equal Opportunity Employer
    $27k-36k yearly est. 15h ago

  • Network Systems Administrator

    Belfor Property Restoration 4.3company rating

    Birmingham, MI job

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    $60k-73k yearly est. 15h ago

  • Payroll Administrator

    Belfor Property Restoration 4.3company rating

    Birmingham, MI job

    This position is responsible to provide support in all areas of complex payroll including but not limited to hours and earnings, statutory and voluntary deductions, garnishments, 401k, termination and final checks, and special projects. Qualified Candidate is also responsible to prepare reports in conformance with legislated requirements or company needs and address employees concerns regarding PR issues. Responsibilities Consistently meet daily deliverables for employee maintenance updates in ADP and JDE Review and update all automated entries using established ADP Workflow processes Maintain audits and controls between ADP/GL and JDE to ensure accurate financial reporting Appropriate application of payroll entries using accepted accounting standards and BELFOR practice and processes. Adhere to all BELFOR Policies and DOL regulations when processing payroll hours, earnings and deductions. Participate in continuing education to expand career and stay up to date on legislation or process changes Identify areas of concern in system and work with Manager on resolution. Assist in the development and continuing improvement efforts to establish Belfor USA Group, Inc and the Payroll Department as World Class in the industry. Comply with company and department policies, procedures, guidelines, and standards. Requirements: Update and reconcile payroll balance sheets on a biweekly basis. Entry of Employee information including, but not limited to, new hires, terms, rate changes, tax and address changes. Review of weekly hours submittals from field offices to ensure they adhere to DOL regulations as well as meet corporate financial requirements Manage Payroll Help Desk and provide timely responses to field office questions or concerns. Certified payroll billing information as required Comprehensive understanding of customer service, principles and practices Work under time constraints to meet specific timelines Attention to detail and keen sense of safeguarding other people's property and information Attend BELFOR sponsored operations and safety training courses as required Qualifications Bachelor's degree or equivalent experience. Minimum Two years' experience working with payroll and time recording systems Excellent time management, problem solving, organizational, and verbal and written communication skills Ability to proactively support field office staff and interact with all levels of employees. Ability to successfully handle multiple projects. Computer skills: Word, Excel and payroll and time recording software. ADP Etime, ADP WFN and JD Edwards is preferred Knowledge and understanding of payroll, tax and labor regulations and requirements Professional demeanor and appearance, excellent telephone skills. Ability to work well with others, maintain professional interaction with co-workers and vendors. Physical Demands Occasional lifting from 5-40 lbs, unassisted (from 0-15% of the time) Sitting for extended periods of time Manual dexterity needed for keyboarding and other repetitive tasks The ability to bend, crouch, or stand as necessary. Ability to use mobile device for time collection and expense reporting Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
    $45k-60k yearly est. 15h ago

  • Mitigation Manager

    Paul Davis Restoration 4.3company rating

    Paul Davis Restoration job in Pontiac, MI

    Reports To: General Manager What does a Mitigation Manager with Paul Davis do? Lead a team of hardworking individuals serving others within your community Make a difference for others that have had a disaster strike their property Take pride when your team completes mitigation projects on budget with an exceptional customer experience Be empathetic and show a sense of urgency while communicating through modern technology Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving Mitigation Managers the opportunity to become experts in the field through certifications and Paul Davis University.Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider - our Mitigation Managers are leading their teams to be first on site after disasters strike (i.e. floods, fires) and will be directing the mitigation crews to restore the property. You are essential to coordinate teams effectively and ensure that jobs are performed profitably. Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results.Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a Mitigation Manager if you take pride in your work and have fun while working with others. You will be practicing continuous improvement every day as you work to improve performance of your team! Team Compensation and Benefits: Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities Monthly cross-training opportunities to advance your career Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time. Paid training Health, dental and vision insurance Referral program Great culture and team dynamic Hourly pay: $18.00 to $25.00/hour based on experience and certifications Bonus opportunities based on performance Team Qualifications (Requirements): Desire to join a world-class team and contribute a positive attitude Dedication to customer service Ability to lead others from diverse backgrounds Fluent in English Valid driver's license with a clean record Have the ability to work nights/weekends and overtime, if needed Desire to continually learn new things Role on the Team (Job Responsibilities): Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications. Focus and dedication to providing excellent customer service. Assist other team members when needed and foster a positive working relationship with other departments. Be a great representative of our brand! Ensure your crews are ready at all times and every morning to handle the day through a team huddle. Meet clients and adjusters on site to assist in issue resolution and provide professional opinion. Re-inspect job sites for quality control. Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner. Maintain inventory of clean, properly stocked and organized trucks along with all company equipment. Be accessible by phone and participate, as necessary, in the on-call schedule. Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.We support and hire Veterans and we are an Equal Opportunity Employer! Compensación: $18.00 - $25.00 per hour Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results
    $18-25 hourly Auto-Apply 60d+ ago

  • Future Opening:

    Paul Davis 4.3company rating

    Paul Davis job in Brownstown, MI

    Benefits: * Free uniforms * Opportunity for advancement * Paid time off * Training & development Mitigation Technician Reports To: Lead Technician / Project Manager Type: Full-Time | Field-Based | On-Call Rotation Required Purpose Support the Paul Davis Downriver field team in executing water, fire, mold, and storm restoration jobs with professionalism, efficiency, and care. This is a boots-on-the-ground role where your work directly helps families and businesses recover after disaster strikes. What You'll Do * Show up on time, in uniform, with a professional attitude-every shift * Follow safety protocols and restoration procedures exactly as trained * Set up drying and cleaning equipment under direction from the Lead Tech or Project Manager * Assist with demolition, debris removal, and detailed cleaning tasks * Take before/after photos and assist with job documentation using company apps (DASH, Docusketch, etc.) * Monitor equipment and take accurate moisture readings * Maintain, clean, and restock trucks and equipment daily * Communicate clearly and respectfully with clients, teammates, and other trades on-site * Participate in an on-call rotation for after-hours emergency response What We're Looking For This is a hands-on position for someone who takes pride in their work and wants to learn a skilled trade. You don't need to be an expert yet-but you do need to show up ready to work, ready to learn, and ready to help people. * Reliable, punctual, and professional attitude * Strong work ethic and willingness to learn * Comfortable using smartphones/apps for documentation * Ability to lift 75 lbs and work in physically demanding environments * Valid driver's license and clean driving record * Ability to work nights/weekends or overtime when needed * Experience in construction, restoration, or related trades is a plus Why Join Paul Davis Downriver Detroit? We're a new, fast-growing franchise backed by one of the most trusted names in restoration. That means the resources of a national brand-with the grit and pride of a local Downriver team that actually cares. If you like being part of a tight crew that shows up for each other and takes pride in doing the job right, you'll fit in here. We offer: * Paid training and industry certifications (IICRC) * Real advancement opportunities - grow into a Lead Tech or Supervisor role * Leadership development and career growth through Paul Davis University * Strong team culture with a clear mission and purpose Our Values * Deliver what you promise * Respect the individual * Have pride in what you do * Practice continuous improvement Our Vision & Mission Vision: To provide extraordinary care while serving people in their time of need Mission: To provide opportunities for great people to deliver best-in-class results If you're dependable, hardworking, and want a career where what you do actually matters-apply today. We support and hire Veterans and are an Equal Opportunity Employer. Compensation: $18.00 - $21.00 per hour Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results
    $18-21 hourly 43d ago

  • Carpenter - Intermediate

    Belfor Property Restoration 4.3company rating

    Fenton, MI job

    This position is responsible to provide operational support in reconstruction efforts for clients. Qualified Candidate must have extensive carpentry experience and capability of working with little supervision. Candidate must be able to assist with scope development with BELFOR Estimators and run project autonomously. An Intermediate Carpenter will participate in the development of basic level carpenters. Intermediate Development objectives include; 1) expanding capability from residential to commercial and multi-family projects; (2) competence leaded and self-performing emergency services (3) increased material knowledge and proficiency with various carpentry subsets of framing, cabinetry, trim, etc. This position is the level 3 in the Progressive Carpenter track. Responsibilities Recognize potential problems with the project and timely request additional guidance and assistance Answer most questions regarding the project and direct more specific or complicated questions to the appropriate resource Move and protect contents without damage Construct appropriate containment for construction dust, dirt and airborne contaminant in working area Using appropriate tools and accepted BELFOR methods, perform tasks related to floodcutting, salvaging and labeling baseboards, cabinets, doors, etc. Attend and successfully complete shrink wrap training and complete 4 projects containing shrink wrap Develop ability to identify the different types of insulation, their thickness and their respective R-value Apply learned skills and materials knowledge relative to Trim, Doors, Cabinetry, Insulation, Rough Framing, acoustical Ceilings, Roofing materials, and Exterior Siding to daily tasks Perform Daily vehicle safety and maintenance inspections and maintain in clean serviceable condition Must maintain attention to detail Will be required to meet BELFOR Standards in safeguarding other people's property Must have a comprehensive understanding of customer service, principles and practices Work under time constraints to meet specific timelines Will be required to work nights and weekends as requested and travel periodically Report time worked and equipment and consumables used timely and accurately Attend BELFOR sponsored operations and safety training courses as required Requirements Supervision of unskilled labor, Basic Level BELFOR employees, and the occasional sub-contractor in any residential setting Answer simple questions about the project and when to defer questions to more qualified personnel Maintaining equipment used in daily tasks Perform emergency services as needed - - IE Board Ups, securing building against further damage Additional other duties as required Disclaimer The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
    $34k-45k yearly est. 15h ago

  • Job Cost Accountant JCA

    Paul Davis 4.3company rating

    Paul Davis job in Brownstown, MI

    Benefits: * Bonus based on performance * Competitive salary * Free uniforms * Opportunity for advancement * Training & development Job Cost Accountant (JCA) Paul Davis Restoration of Downriver Detroit In-Office | Full-Time | Hourly Reports To: General Manager / Owner Schedule: Monday-Friday, 8:00am-5:00pm (Overtime as needed) About the Role This is not a traditional accounting job and not a passive admin role. The Job Cost Accountant is the financial and operational backbone of our restoration business. This role owns job costing from the moment work begins, supports daily operations when ownership is unavailable, and serves as the in-office hub during active mitigation work. Restoration is an emergency business. When jobs are active, we are here. This role is in-office and hands-on by design. If untracked costs make you uncomfortable, if numbers that don't reconcile bother you until they're fixed, and if you take pride in owning responsibility instead of waiting for instruction, this role may be a strong fit. This Role Is a Fit If You: * Feel urgency when labor, equipment, or costs are unaccounted for * Understand that job costing starts before an estimate is written * Proactively pull information from Lead Technicians and the field * Take ownership without needing step-by-step direction * Can confidently answer phones and communicate with clients, vendors, and partners * Are dependable, present, and comfortable being the in-office hub during active jobs If you are looking for remote work, frequent work-from-home flexibility, or a role that waits for direction before acting, this position will not be a fit. We are specifically looking for candidates who have stayed in prior roles long enough to fully own outcomes, corrections, and accountability - not just exposure. Core Responsibilities Job Costing & Financial Tracking * Set up jobs in QuickBooks as soon as work begins * Track labor, equipment, materials, and subcontractor costs daily * Assign costs accurately to the correct job and phase * Monitor costs even when no estimate exists yet * Identify discrepancies early and investigate immediately * Ensure no costs "float" untracked Field & Operations Coordination * Maintain regular communication with Lead Technicians * Proactively gather: * Labor hours * Equipment deployed and removed * Job progress updates * Verify information against time records and RMS notes Communication & Documentation * Answer incoming calls professionally and empathetically * Communicate clearly with homeowners, adjusters, vendors, and team members * Maintain detailed, accurate notes in RMS * Represent the company with confidence and discretion Administrative & Compliance Support * Assist with TPA onboarding and compliance * Maintain accounting and job documentation in coordination with CPA * Track subcontractor insurance and safety documentation * Enter timesheets and assist with payroll processing What This Role Is Not * Not a remote or hybrid role * Not a "wait for instruction" position * Not a siloed accounting-only job * Not suitable for someone who avoids ownership or follow-through Compensation & Work Expectations * Hourly rate: $26.00-$30.00 per hour, based on experience * Full-time, in-office position (40 hours/week) * Overtime expected during active mitigation or high-volume periods * This role is hourly to ensure accountability, presence, and operational coverage This is a key role in a growing operation, with opportunity for advancement and increased compensation as volume increases. Qualifications * Strong sense of ownership and accountability * Excellent written and verbal communication skills * Highly organized with the ability to prioritize independently * Comfortable operating in a fast-paced, interruption-heavy environment * Fluent in English * Valid driver's license with a clean record * Ability to work overtime, nights, or weekends if required * Desire to continually learn and improve Why Join Paul Davis? Paul Davis is an industry leader in restoration and reconstruction. Locally, we are building our foundation the right way, with high standards and clear expectations. This role is pivotal to the success of the franchise and offers long-term opportunity for the right person who wants responsibility, stability, and purpose in their work. Equal Opportunity Employer We support and hire Veterans. Paul Davis Restoration of Downriver Detroit is an Equal Opportunity Employer.
    $26-30 hourly 20d ago

  • Emergency Services Technician

    Paul Davis 4.3company rating

    Paul Davis job in Livonia, MI

    Benefits: * Bonus based on performance * Competitive salary * Health insurance * Opportunity for advancement * Paid time off * Parental leave * Training & development The Emergency Services Technician is on the front lines of restoring homes and businesses after disasters such as floods and fires. The ideal candidate demonstrates risk-free, predictable, and fact-based behavior, excelling at task management within structured, systematic processes. This role requires stability, focus, and the ability to follow leadership direction while delivering high-quality work. Successful team members bring empathy, reliability, and discipline to a fast-paced environment, ensuring customers receive extraordinary care during their time of need. NEXT STEP: Fill out this 2 question survey. Find 10 minutes of uninterrupted time to carefully consider you answers. OUTCOMES * Deliver excellent customer service - NPS >70 * Ensure services meet Paul Davis and industry standards - compliance >90%. * On time arrival - 100% RESPONSIBILITIES * Perform water, fire, and mold cleaning, mitigation, and remediation including tarping and board-ups as required. * Maintain a clean, organized, and properly stocked truck and company equipment. * Be accessible by phone and participate in the on-call schedule as required. * Assist with warehousing, facility tasks, and support team members as needed. * Deliver excellent customer service with empathy, urgency, and professionalism. * Follow direction from leadership and adhere to structured processes and safety requirements. * Represent the Paul Davis brand with integrity and reliability. QUALIFICATIONS * Stable, systematic worker who excels in task management and structured processes. * Risk-free, predictable, and fact-based decision-making style. * Strong attention to detail with ability to follow direction from leadership. * Excellent communication and listening skills, with ability to support customers and team members. * Dedication to customer service with empathy and urgency. * Positive, team-oriented attitude; reliable and dependable under pressure. * Ability to lift 75 lbs frequently. * Fluent in English; valid driver's license with clean record. * Willingness to work nights, weekends, and overtime as needed. * Desire to join a new organization and actively contribute to building a customer-first culture that is a workplace of choice for high performers. * Previous experience in fire, water or mold cleaning and restoration is a differentiator * WRT, FSRT, ASD and CRMR certifications a plus WHY JOIN THE TEAM? Paul Davis is a fast-growing leader in restoration and reconstruction, trusted by insurance providers and commercial property owners across North America. We are expanding locally and creating career opportunities for people who want meaningful, purpose-driven work. Our team lives by our Vision, Mission, and Values, and we seek individuals who share these commitments and want to help build a culture of excellence. As this is a new and growing company, specific job duties, responsibilities, and position requirements may be adjusted as needed to support business demands and team development. Flexibility and a willingness to adapt will be essential to success in this role. We support and hire Veterans and we are an Equal Opportunity Employer!
    $33k-48k yearly est. 60d+ ago

  • Construction Project Manager

    Paul Davis 4.3company rating

    Paul Davis job in Waterford, MI

    Benefits: * 401(k) * Company car * Competitive salary * Health insurance * Paid time off A Construction Project Manager is needed for Paul Davis Restoration of Mid-Michigan North America's leading disaster restoration and remodeling company. We service Calhoun, Clinton, Eaton, Ingham, Ionia, and Jackson Counties. APPLICANT REQUIREMENTS/GENERAL INFORMATION: This position involves making field inspections, supervising and scheduling, and managing projects of varying size. Previous construction management and/or insurance restoration experience a plus. College degree preferred. Veterans are encouraged to apply. Construction experience a plus. RESPONSIBILITIES/TASKS: * Professionally represent the Paul Davis principles of honesty and integrity. * Learn and utilize the required computer software. * Maintain constant communication with property owner and insurance representatives as appropriate. * Schedule the completed work order to include pre-construction on-site meeting when appropriate, sequencing, timing, master scheduling, and trades assignments. * Start jobs in a timely manner. * Secure necessary permits and schedule inspections. * Inspect all assigned projects for progress and work excellence. Secure and record all required documents such as work authorizations, change orders, completion certificates etc. * Maintain documentation on personal inspections and project flow. * Seek relationships with insurance professionals, tradespeople, consumers and others to help obtain more work for you and the company. * Maintain professionalism with project conditions (i.e.: workmanship, homeowner relationships, safety, cleanliness, and tradespeople conduct). * Address punch list items and manage job to speedy conclusion. Salary Range: Based on experience
    $60k-82k yearly est. 9d ago

  • Lead Mitigation Technician

    Paul Davis 4.3company rating

    Paul Davis job in Brownstown, MI

    Benefits: * Bonus based on performance * Competitive salary * Free uniforms * Opportunity for advancement * Training & development Lead Mitigation Technician Reports To: Project Manager / General Manager Job Type: Full-Time | Field-Based | On-Call Rotation Required Primary Goal Own the successful execution of all emergency mitigation services-water, fire, mold, and storm damage-by leading the field team, coordinating response, and setting the standard for technical excellence, documentation, customer communication, and compliance with insurance and industry requirements. This role is responsible for ensuring jobs start strong, are executed correctly, and finish right. What We're Looking For This is not a basic technician role. We are looking for someone with real-world mitigation experience who can step into leadership in the field while working collaboratively within a team and a regulated environment. You take initiative without being told, but you also understand that restoration work must sometimes be performed a specific way to meet insurance, carrier, or IICRC requirements-even if that differs from how you've done things elsewhere. If you like being the person people rely on when it really matters, and you can lead without ego, you'll thrive here. What You'll Do * Respond quickly to new emergency losses and lead on-site mitigation work * Perform inspections, demolition, moisture mapping, extraction, and equipment setup * Maintain accurate and timely field documentation (DASH, Xactimate, Docusketch, or similar) * Coordinate with ownership and other leads when scope, documentation, or carrier requirements impact job execution * Lead and train mitigation technicians, delegate tasks, and set quality standards * Participate in an on-call rotation for after-hours emergency response * Assist with post-mitigation cleaning, contents, or estimating as needed How You'll Lead (Important) * You are expected to take ownership and act decisively in the field * You must be comfortable collaborating with ownership and other leads when insurance regulations, IICRC standards, or company processes require a specific approach * This role requires flexibility and professionalism when methods must be adjusted for compliance * "That's not how I've always done it" is not a reason to ignore required processes This is a leadership role within a regulated industry, not a lone-wolf position. What You Bring * Strong mitigation experience (water, fire, mold, storm damage) * Ability to lead a small crew with professionalism, calm, and accountability * Comfort with field documentation systems (DASH, Xactimate, Docusketch, or similar) * IICRC certifications are a major bonus (WRT/ASD strongly preferred; FSRT a plus) * Reconstruction or handyman experience is a strong bonus * Comfortable with on-call rotation and after-hours response * Ability to lift up to 75 lbs and work in physically demanding environments * Valid driver's license with a clean driving record Why Join Paul Davis Restoration of Downriver Detroit We are a new franchise backed by a powerhouse national brand. This is a hands-on, team-driven startup environment where standards matter and leadership is earned through action. If you're looking for a clock-in/clock-out job, this is not it. If you're looking for a role where your decisions matter and your leadership shapes the department, this is a strong opportunity. What We Offer * Leadership development and real career growth opportunities * Bonus program based on job performance and department goals * Paid training and support for IICRC certifications * On-call rotation with flexibility when possible * Team-driven environment with clear expectations and strong values Our Values * Deliver what you promise * Respect the individual * Have pride in what you do * Practice continuous improvement If you're ready to lead with purpose, collaborate without ego, and show up when it matters most, we encourage you to apply. Paul Davis Restoration supports and hires Veterans and is an Equal Opportunity Employer.
    $69k-94k yearly est. 20d ago

  • General Application

    Belfor Property Restoration 4.3company rating

    Livonia, MI job

    Do you have what it takes to be BELFOR Strong? Are you interested in working for a progressive company with a fun, family-oriented philosophy? If you do not find an opening that fits your skill set, please feel welcome to apply here. If management determines there is a position that fits your skill set, you will be contacted to discuss further. We offer a competitive compensation and benefits package, including: · Health, dental, vision and life insurance coverage. · Company-matched retirement savings plan. · Paid vacation, holiday and personal time. Love what you do. Believe. Discover. Excel. At BELFOR.
    $33k-45k yearly est. 15h ago

  • Office Manager

    Paul Davis Restoration 4.3company rating

    Paul Davis Restoration job in Livonia, MI

    Benefits: 401(k) Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Parental leave Training & development SUMMARY The Office Manager plays a key role in managing all phases of job costing, payroll, and financial records. This position requires an independent, detail-oriented worker who is quick, accurate, and disciplined with structured processes. The ideal candidate thrives in a fast-paced, distracting environment, while maintaining precision and focus. Strong organizational skills and the ability to balance priorities under pressure are essential. This role supports the franchise's operations and contributes directly to delivering best-in-class service to clients. OUTCOMES Support team on NPS (>70) and Scorecard (>73) compliance Ensure proper documentation on all jobs - compliance >90% Manage billing/payment cycle. Target: 40-day cycle time RESPONSABILITIES Manage all phases of job costing using RMS and QuickBooks. Training on software provided as needed. Process payroll and maintain accurate timesheet records. Maintain accounting, financial, and compliance records in coordination with CPA. Support documentation requirements, including subcontractor safety certificates and insurance. Assist General Manager with organizational planning, training, and daily franchise operations when needed. Establish rapport with insurance carriers, vendors, subcontractors, adjusters, agents, and customers. Deliver excellent customer service with empathy, urgency, and professionalism. Monitor business activities, collect information, and proactively identify potential issues. Foster collaboration across departments and support team members as needed. Represent the brand with integrity and help build a culture of service excellence. QUALIFICATIONS Independent worker with a world-class work ethic, able to perform in stressful, fast-paced situations. Extremely detail-oriented with 3-5 years of experience and strong knowledge accounting principles, debits/credits, and QuickBooks. Highly organized yet flexible, with the ability to prioritize, manage time, and follow structured processes. Excellent communication and listening skills, with the ability to build rapport across customers, vendors, and insurance partners. Demonstrates empathy, urgency, and dedication to delivering outstanding customer service. Positive attitude and collaborative spirit; able to support and work effectively with cross-functional teams. Commitment to continuous learning and improvement in processes, systems, and skills. Desire to join a new organization and actively contribute to building a customer-first culture that becomes a workplace of choice for high performers Experience with Quickbooks a plus. WHY JOIN THE TEAM?Paul Davis is a fast-growing leader in restoration and reconstruction, trusted by insurance providers and commercial property owners across North America. We are expanding locally and creating career opportunities for people who want meaningful, purpose-driven work. Our team lives by our Vision, Mission, and Values, and we seek individuals who share these commitments and want to help build a culture of excellence. As this is a new and growing company, specific job duties, responsibilities, and position requirements may be adjusted as needed to support business demands and team development. Flexibility and a willingness to adapt will be essential to success in this role. We support and hire Veterans and we are an Equal Opportunity Employer! Compensation: $45,000.00 - $55,000.00 per year Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results
    $45k-55k yearly Auto-Apply 60d+ ago

  • Emergency Services Manager

    Paul Davis Restoration 4.3company rating

    Paul Davis Restoration job in Livonia, MI

    Benefits: 401(k) Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Parental leave Training & development SUMMARY The Emergency Services Manager leads a team of technicians restoring homes and businesses after disasters such as floods and fires. The ideal candidate is socially inclined, a strong communicator, detailed, quick, motivational, and highly organized. This role requires strong leadership, the ability to manage consistent change, and the skills to inspire teams to deliver high-quality work. Successful managers combine empathy and reliability with strong organizational discipline, ensuring customers receive extraordinary care during their time of need. OUTCOMES Lead mitigation team to meet or exceed NPS (>70) and Scorecard (>73) compliance targets. Ensure jobs are completed on time, within budget, and meet Paul Davis and industry standards - compliance >90%. Coordinate team performance to achieve profitability goals. RESPONSIBILITIES Lead mitigation crews performing water mitigation, tarping, board up, mold remediation, environmental services, and carpet cleaning/removal. Direct daily team huddles to ensure crews are prepared with clear priorities, equipment, and resources. Meet with clients and adjusters on-site to resolve issues and provide professional guidance. Re-inspect job sites for quality control and ensure compliance with Paul Davis and industry specifications. Deliver excellent customer service with empathy, urgency, and professionalism. Foster collaboration across departments and support other team members as needed. Ensure clean, organized, and properly stocked trucks and equipment are maintained at all times. Be accessible by phone and participate in the on-call schedule as required. Represent the Paul Davis brand with professionalism, integrity, and leadership. QUALIFICATIONS Socially inclined leader with the ability to motivate and inspire teams. Strong communication and listening skills; able to engage effectively with staff, customers, and partners. Highly organized and detail-oriented, capable of managing multiple priorities in a fast-paced environment. Quick decision-maker with the ability to adapt to and lead through consistent change. Commitment to customer service with empathy and urgency. Positive, team-oriented attitude; dependable and resilient under pressure. Ability to lead individuals from diverse backgrounds. Fluent in English; valid driver's license with clean record. Willingness to work nights, weekends, and overtime as needed. Desire to join a new organization and actively contribute to building a customer-first culture that is a workplace of choice for high performers. Previous industry and leadership experience is a differentiator. WHY JOIN THE TEAM? Paul Davis is a fast-growing leader in restoration and reconstruction, trusted by insurance providers and commercial property owners across North America. We are expanding locally and creating career opportunities for people who want meaningful, purpose-driven work. Our team lives by our Vision, Mission, and Values, and we seek individuals who share these commitments and want to help build a culture of excellence. As this is a new and growing company, specific job duties, responsibilities, and position requirements may be adjusted as needed to support business demands and team development. Flexibility and a willingness to adapt will be essential to success in this role. We support and hire Veterans and we are an Equal Opportunity Employer! Compensation: $55,000.00 - $65,000.00 per year Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results
    $55k-65k yearly Auto-Apply 60d+ ago

  • Reconstruction Project Manager

    Paul Davis Restoration 4.3company rating

    Paul Davis Restoration job in Pontiac, MI

    Paul Davis Restoration of North Oakland County, MI is a locally owned restoration company that is part of the Paul Davis family. Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in the network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. Paul Davis Restoration of North Oakland County, MI is looking for a qualified and experienced Reconstruction Project Manager to work alongside the Owner to help grow and position the business for success. What does a Restoration Project Manager (RPM) with Paul Davis do? Work directly with customers to effectively manage the necessary repairs to their home and/or property. Work with insurance company adjusters, independent adjusters, public adjusters and other industry professionals on agreements on both scope and cost of projects. Proactively communicate with the Owner on project statuses, Trades (sub-contractor) performance and supplements. Assist with the management and allocation of in-house staffing resources, as well as trade resources, needed to complete jobs in timely fashion. Oversee job progress and proactively communicate with management on any potential problems or issues that may arise on projects. Celebrate completion of projects with a team of skilled tradespeople, homeowners grateful to be back in their homes, and your Paul Davis team members Improve your community by serving others Continuously learn about improving results and setting proper expectations of others Learn new things daily about construction and building homes Have fun and be part of a growing business! RPM's work with the Owner and Trades after traumatic events such as a fire or flood to clean up and repair damage to residential and commercial property. As a RPM, you will manage the renovation, as well as control and communicate the budget effectively. This means you will spend a good deal of time in the field to see your projects get completed properly. Why The Team Needs You? Serving others in their time of need is not easy. We will need you to build foundational relationships based on trust, actively listen, and find ways to manage a team to complete projects successfully. We also want a fun personality that enjoys getting results. Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider - our Restoration Project Managers are on the front lines of restoring their communities by leading others to complete construction projects on budget and up to the industry standard. You will have the autonomy after training to control your schedule and continually seek learning opportunities that will improve your skill set. Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results. Team Compensation and Benefits: Ongoing Leadership Development Program and industry events One on One mentorship Three months of structured training to learn the Paul Davis Way Access to Paul Davis University and regular training opportunities Cell phone and computer provided by company Company vehicle and gas reimbursement PTO days Paid Holidays Sponsored Health, Dental and Vision insurance 401k plan upon fulfillment of eligibility requirements Salary (based on experience) plus bonus on projects completed and within set targeted margins. Our current RPM's yearly pay range from $50,000 to $100,000 depending on their production. No limit to earning potential. Qualifications (Requirements): Ability to lead and develop team 3+ years of construction project management experience, prior experience in the restoration or related industry preferred. Experience with estimating and job management software desirable (e.g.. Xactimate, Symbility, RMS/DASH, MICA) IICRC Certifications a plus (ASD, FSRT, WRT) Career emphasis on learning and continuing education Sound planning and organizational skills Strong interpersonal and organizational skills required Bachelor's Degree or equivalent relevant experience Drivers license with clean record required Clean background check Role on the Team (Job Functions): Meet operational objectives of: Sales, Gross Margin, Brand Experience Track metrics during bi-weekly GS&R Confirm budget and work orders before start of project. Ensure compliance with standards and regulations. Participate in local community events. Build relationships with key customers - direct and Business to Business (B2B). Seek partnerships to improve performance with vendors and tradesman. Skills Desired of Team Member: Self-motivated to get results Loves working with clients and trades Effectively schedules ahead while maintaining flexibility Thrives under high performance environments Excellent communication and presentation skills Is succinct and professional with written communication Loves to work hard Enjoys taking care of others Ability to step-in and wear multiple hats as we grown the business Are you Paul Davis? Before You Can Take the Field: Working Conditions and Physical Requirements: The physical environment requires the employee to work all types of both indoor and outdoor conditions. Frequently required to use personal protective equipment, having ability to stand or walk, occasionally bending, squatting, climbing stairs and lifting up to 50 pounds. Paul Davis supports and hires Veterans and we are an Equal Opportunity Employer! Compensation: $65,000.00 - $85,000.00 per year Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results
    $65k-85k yearly Auto-Apply 60d+ ago

  • BELFOR Contact Central - Call Center Agent

    Belfor Property Restoration 4.3company rating

    Troy, MI job

    Call Center Agents are responsible for the collection of sensitive information required to mobilize field office personnel. Data must be accurately entered into various software systems and will be transmitted electronically to field offices who will mobilize the appropriate personnel. Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with homeowners is a must. The call center is a 24-7-365 operation, so candidates will be assigned to the appropriate shift. Essential Functions Independently and professionally respond to incoming emergency calls from customers, referrals from fire or police departments, and Third Party Programs. Assist customers with concerns and distribute all relevant data to field offices Maintain a customer database to include detailed data entry into web-based third party applications Comprehensive understanding of customer service, principles, and practices Work under time constraints to meet specific timelines Attention to detail and keen sense of safeguarding other people's property and information Responsible for maintaining a professional presence while answering calls Use discretion as necessary when routing calls or providing information regarding the organization to callers Adapt quickly with changes to process and procedures within BELFOR to support insurance industry requirements and BELFOR emergency response personnel Follow precise client required protocols and BELFOR procedures Operate effectively and professionally in close team environment requiring self-motivation and ability to multitask in a fast-paced environment Train new employees as needed Flexibility with scheduling as shifts are likely to change based on the needs of the Call Center Other projects and duties as assigned
    $32k-42k yearly est. 15h ago

  • Water Mitigation Job Supervisor

    Paul Davis 4.3company rating

    Paul Davis job in Ann Arbor, MI

    Benefits: * 401(k) * Company car * Competitive salary * Health insurance Territory Washtenaw and Oakland County What does a Water Mitigation Job Supervisor with Paul Davis do? * Serve others within your community in their time of need * Make a difference for others that have had a disaster strike their property * Work hard and take pride in completing projects (i.e. mitigating flood and fire damage) * Be empathetic and show a sense of urgency while communicating through modern technology Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being apart of our mitigation team if you take pride in your work and have fun while working with others. Team Qualifications (Requirements): * Valid driver's license * Have the ability to work nights/weekends and overtime, if needed * Ability to lift 50 LBS or more * Water Mitigation experience or supervisor experience a plus Role on the Team (Job Responsibilities): * High level performance of water mitigation, tarping, board up, mold remediation, lead abatement and carpet cleaning/reinstallation services according to Paul Davis and industry specifications. Working with team members to ensure completion high quality workmanship and customer service excellence. This is an Salary position plus bonus. Salary based on experience. Estimating experience is a bonus. Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you. We support and hire Veterans and we are an Equal Opportunity Employer!
    $31k-47k yearly est. 60d+ ago

  • Job Cost Accountant JCA

    Paul Davis Restoration of Downriver Detroit Mi 4.3company rating

    Paul Davis Restoration of Downriver Detroit Mi job in Romulus, MI

    Job DescriptionBenefits: Bonus based on performance Competitive salary Free uniforms Opportunity for advancement Training & development Job Cost Accountant (JCA) Paul Davis Restoration of Downriver Detroit In-Office | Full-Time | Hourly Reports To: General Manager / Owner Schedule: MondayFriday, 8:00am5:00pm (Overtime as needed) About the Role This is not a traditional accounting job and not a passive admin role. The Job Cost Accountant is the financial and operational backbone of our restoration business. This role owns job costing from the moment work begins, supports daily operations when ownership is unavailable, and serves as the in-office hub during active mitigation work. Restoration is an emergency business. When jobs are active, we are here. This role is in-office and hands-on by design. If untracked costs make you uncomfortable, if numbers that dont reconcile bother you until theyre fixed, and if you take pride in owning responsibility instead of waiting for instruction, this role may be a strong fit. This Role Is a Fit If You: Feel urgency when labor, equipment, or costs are unaccounted for Understand that job costing starts before an estimate is written Proactively pull information from Lead Technicians and the field Take ownership without needing step-by-step direction Can confidently answer phones and communicate with clients, vendors, and partners Are dependable, present, and comfortable being the in-office hub during active jobs If you are looking for remote work, frequent work-from-home flexibility, or a role that waits for direction before acting, this position will not be a fit. We are specifically looking for candidates who have stayed in prior roles long enough to fully own outcomes, corrections, and accountability not just exposure. Core Responsibilities Job Costing & Financial Tracking Set up jobs in QuickBooks as soon as work begins Track labor, equipment, materials, and subcontractor costs daily Assign costs accurately to the correct job and phase Monitor costs even when no estimate exists yet Identify discrepancies early and investigate immediately Ensure no costs float untracked Field & Operations Coordination Maintain regular communication with Lead Technicians Proactively gather: Labor hours Equipment deployed and removed Job progress updates Verify information against time records and RMS notes Communication & Documentation Answer incoming calls professionally and empathetically Communicate clearly with homeowners, adjusters, vendors, and team members Maintain detailed, accurate notes in RMS Represent the company with confidence and discretion Administrative & Compliance Support Assist with TPA onboarding and compliance Maintain accounting and job documentation in coordination with CPA Track subcontractor insurance and safety documentation Enter timesheets and assist with payroll processing What This Role Is Not Not a remote or hybrid role Not a wait for instruction position Not a siloed accounting-only job Not suitable for someone who avoids ownership or follow-through Compensation & Work Expectations Hourly rate: $26.00$30.00 per hour, based on experience Full-time, in-office position (40 hours/week) Overtime expected during active mitigation or high-volume periods This role is hourly to ensure accountability, presence, and operational coverage This is a key role in a growing operation, with opportunity for advancement and increased compensation as volume increases. Qualifications Strong sense of ownership and accountability Excellent written and verbal communication skills Highly organized with the ability to prioritize independently Comfortable operating in a fast-paced, interruption-heavy environment Fluent in English Valid drivers license with a clean record Ability to work overtime, nights, or weekends if required Desire to continually learn and improve Why Join Paul Davis? Paul Davis is an industry leader in restoration and reconstruction. Locally, we are building our foundation the right way, with high standards and clear expectations. This role is pivotal to the success of the franchise and offers long-term opportunity for the right person who wants responsibility, stability, and purpose in their work. Equal Opportunity Employer We support and hire Veterans. Paul Davis Restoration of Downriver Detroit is an Equal Opportunity Employer.
    $26-30 hourly 19d ago

  • Emergency Services Technician

    Paul Davis Restoration of Livonia/Farmington Mi 4.3company rating

    Paul Davis Restoration of Livonia/Farmington Mi job in Livonia, MI

    Job DescriptionBenefits: Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Parental leave Training & development SUMMARY The Emergency Services Technician is on the front lines of restoring homes and businesses after disasters such as floods and fires. The ideal candidate demonstrates risk-free, predictable, and fact-based behavior, excelling at task management within structured, systematic processes. This role requires stability, focus, and the ability to follow leadership direction while delivering high-quality work. Successful team members bring empathy, reliability, and discipline to a fast-paced environment, ensuring customers receive extraordinary care during their time of need. NEXT STEP: Fill out this 2 question survey. Find 10 minutes of uninterrupted time to carefully consider you answers. OUTCOMES Deliver excellent customer service NPS >70 Ensure services meet Paul Davis and industry standards compliance >90%. On time arrival 100% RESPONSIBILITIES Perform water, fire, and mold cleaning, mitigation, and remediation including tarping and board-ups as required. Maintain a clean, organized, and properly stocked truck and company equipment. Be accessible by phone and participate in the on-call schedule as required. Assist with warehousing, facility tasks, and support team members as needed. Deliver excellent customer service with empathy, urgency, and professionalism. Follow direction from leadership and adhere to structured processes and safety requirements. Represent the Paul Davis brand with integrity and reliability. QUALIFICATIONS Stable, systematic worker who excels in task management and structured processes. Risk-free, predictable, and fact-based decision-making style. Strong attention to detail with ability to follow direction from leadership. Excellent communication and listening skills, with ability to support customers and team members. Dedication to customer service with empathy and urgency. Positive, team-oriented attitude; reliable and dependable under pressure. Ability to lift 75 lbs frequently. Fluent in English; valid drivers license with clean record. Willingness to work nights, weekends, and overtime as needed. Desire to join a new organization and actively contribute to building a customer-first culture that is a workplace of choice for high performers. Previous experience in fire, water or mold cleaning and restoration is a differentiator WRT, FSRT, ASD and CRMR certifications a plus WHY JOIN THE TEAM? Paul Davis is a fast-growing leader in restoration and reconstruction, trusted by insurance providers and commercial property owners across North America. We are expanding locally and creating career opportunities for people who want meaningful, purpose-driven work. Our team lives by our Vision, Mission, and Values, and we seek individuals who share these commitments and want to help build a culture of excellence. As this is a new and growing company, specific job duties, responsibilities, and position requirements may be adjusted as needed to support business demands and team development. Flexibility and a willingness to adapt will be essential to success in this role. We support and hire Veterans and we are an Equal Opportunity Employer!
    $33k-48k yearly est. 8d ago

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