Paul Davis USA jobs in Pontiac, MI

Paul Davis Restoration of North Oakland County, MI is a locally owned restoration company that is part of the Paul Davis family. Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in the network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. Paul Davis Restoration of North Oakland County, MI is looking for a qualified and experienced Mitigation Lead to work alongside the Owner to help grow and position the business for success. What does a Mitigation and Contents Manager with Paul Davis do? Serve as point person and first responder for every loss including contents cleaning Contact customer within 30 minutes (unless emergency) to schedule appointment Arrive on loss site within 2 hours if emergency or 24 hours for non-emergencies, unless carrier program requirements Prepare scope of work through Sketch/MICA & communicate to customer Secure applicable contracts Coordinate, schedule, supervise, document, and assist in production on Emergency Water Extraction & Drying Services, Emergency Fire/Smoke Services, Carpet Cleaning, Deodorization, Mold Remediation (incl. demolition & cleaning, and Structural Cleaning Record & report loss documentation (i.e. contracts, psychometric readings, moisture mapping) to customer, adjuster and national programs on all losses Enter estimate into software & submit to adjuster/customer within 48 hrs. or according to carrier program requirements Negotiate with Carrier/Programs/Subs. Prepare and submit job related paperwork to admin for job updating/closing, etc. Monitor accounts receivable (AR) on each job in association with Job Cost Accountant Train, supervise and manage all technicians, while serving others within your community Market to clients Build & maintain professional relationship with customers, adjusters, carriers and other third parties Make a difference for others that have had a disaster strike their property Take pride when your team completes mitigation projects on budget with an exceptional customer experience Be empathetic and show a sense of urgency while communicating through modern technology Why The Team Needs You? Serving others in their time of need is not easy. We will need you to build foundational relationships based on trust, actively listen, and find ways to manage a team to complete projects successfully. We also want a fun personality that enjoys getting results. Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider - our Restoration Project Managers are on the front lines of restoring their communities by leading others to complete construction projects on budget and up to the industry standard. You will have the autonomy after training to control your schedule and continually seek learning opportunities that will improve your skill set. Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results. Team Compensation and Benefits: Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities Monthly cross-training opportunities to advance your career Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time. Paid training Cell phone and computer provided by company PTO days Paid Holidays Sponsored Health, Dental and Vision insurance 401k plan upon fulfillment of eligibility requirements Great culture and team dynamic Hourly pay: $18.00 to $25.00/hour based on experience and certifications Qualifications (Requirements): Desire to join a world-class team and contribute a positive attitude Dedication to customer service Ability to lead others from diverse backgrounds IICRC Certification or equivalent experience (ASD, FSRT, WRT) Fluent in English Valid driver's license with a clean record Have the ability to work nights/weekends and overtime, if needed Desire to continually learn new things Role on the Team (Job Responsibilities): Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications. Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration Focus and dedication to providing excellent customer service. Assist other team members when needed and foster a positive working relationship with other departments. Be a great representative of our brand! Ensure your crews are ready at all times and every morning to handle the day through a team huddle. Meet clients and adjusters on site to assist in issue resolution and provide professional opinion. Re-inspect job sites for quality control. Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner. Maintain inventory of clean, properly stocked and organized trucks along with all company equipment. Supervise pack-outs and inventory/evaluation of items Be accessible by phone and participate, as necessary, in the on-call schedule. Skills Desired of Team Member: Self-motivated to get results Loves working with clients and trades Effectively schedules ahead while maintaining flexibility Thrives under high performance environments Excellent communication and presentation skills Is succinct and professional with written communication Loves to work hard Enjoys taking care of others Ability to step-in and wear multiple hats as we grow the business Are you Paul Davis? Before You Can Take the Field: Working Conditions and Physical Requirements: The physical environment requires the employee to work all types of both indoor and outdoor conditions. Frequently required to use personal protective equipment, having ability to stand or walk, occasionally bending, squatting, climbing stairs and lifting up to 50 pounds. Paul Davis supports and hires Veterans and we are an Equal Opportunity Employer! Compensation: $18.00 - $25.00 per hour Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

External Job Title: Customer Service Representative (On-Site) External Job Description: Troy, MI (On-Site) $20 New Hire Training: New hires must be available for a two week training program conducted during standard business hours (8:30am -- 5:00pm, Monday through Friday) Position Overview Contact Central Agents are responsible for the collection of sensitive information required to mobilize field office personnel. Verbal and electronic information must be quickly and accurately entered into various software systems and will be transmitted electronically to field offices who will mobilize the appropriate personnel. Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with clients is a must. The call center is a 24-7-365 operation, so candidates will be assigned to the appropriate shift. Schedules include working every other weekend and 3 holidays per year. All work will be performed on site at the Contact Central's Troy, MI location. Essential Functions Independently and professionally respond to incoming emergency calls from customers, referrals from fire or police departments, and third party programs. Assist customers with concerns and distribute all relevant data to the appropriate contacts Maintain a customer database to include detailed data entry into web-based third party applications Work under time constraints to enter information in a quick and accurate manner and meet specific timelines Use discretion when routing calls or providing information regarding the organization to callers Adapt quickly with changes to process and procedures within BELFOR to support insurance industry requirements and BELFOR emergency response personnel Ask appropriate questions to secure all pertinent information Follow precise client required protocols and company procedures Operate effectively and professionally in close team environment requiring self-motivation and ability to multitask in a fast-paced environment Maintain a professional appearance Assist in the training of new employees Other projects and duties as assigned Experience and Qualifications Availability to work every other weekend, a minimum of 3 holidays and occasional overtime (on short notice, as needed, during emergency situations) Reliable transportation Proven ability to multi-task in fast-paced office environment Demonstrated understanding of customer service, principles, and practices Attention to detail and keen sense of safeguarding other people's property and information Quick learner, detail oriented and self-motivated Strong written and verbal communication skills Basic computer and typing skills Physical Requirements Occasional lifting from 5-40 lbs, unassisted (from 0-15% of the time) Sitting for extended periods of time Manual dexterity needed for keyboarding and other repetitive tasks The ability to bend, crouch, or stand as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BELFOR Holdings is an Equal Opportunity Employer

Do you have what it takes to be BELFOR Strong? Are you interested in working for a progressive company with a fun, family-oriented philosophy? If you do not find an opening that fits your skill set, please feel welcome to apply here. If management determines there is a position that fits your skill set, you will be contacted to discuss further. We offer a competitive compensation and benefits package, including: · Health, dental, vision and life insurance coverage. · Company-matched retirement savings plan. · Paid vacation, holiday and personal time. Love what you do. Believe. Discover. Excel. At BELFOR.

This position is responsible to provide operational support in remediation efforts for clients. Qualified candidates will be responsible to perform basic level tasks relative to dry and pre-cleaning damage structures using accepted BELFOR Processes and meeting BELFOR standards. Candidates must be able to supervise small crews of unskilled laborers. Must be able to build containment structures, and manipulate contents. This position is the level 1 in the Progressive Fire Damage track, responsible for all New Hire Training, and will advance to Fire Damage Specialist -- Basic upon completion of New Hire Training. Responsibilities Following instruction and working well under supervision Coordinate a small crew of unskilled laborers and keep them on task and working towards a defined objective Become familiar with all industry standard odor and smoke removal techniques Be familiar with and able to perform all industry standard structure cleaning processes Safely remove debris from affected structure/property without damaging un-affected areas of the property while maintaining a clean and safe jobsite Aid in the installation and maintenance of the containments Demonstrate ability to answer simple questions related to the project or defer to more experienced member of the team. Perform Daily vehicle safety and maintenance inspections and maintain in clean serviceable condition Must maintain attention to detail Will be required to meet BELFOR Standards in safeguarding other people's property Must have a comprehensive understanding of customer service, principles and practices Work under time constraints to meet specific timelines Will be required to work nights and weekends as requested and travel periodically Report time worked and equipment and consumables used timely and accurately Attend BELFOR sponsored operations and safety training courses as required Requirements Supervision of unskilled labor on residential and light commercial projects Dry and wet pre-cleaning and cleaning under supervision Remove debris under supervision Contents manipulation under supervision Containment under supervision Maintaining equipment used in daily tasks Additional other duties as required Qualifications Must be able and willing to work nights and weekends as necessary Eligible to operate a motor vehicle per BELFOR's vehicle policy Possess sense of urgency, professional demeanor, positive attitude, and strong work ethic Must be able to take and follow direction in English as provided Physical Demands Frequent lifting in excess of 50 lbs Occasional lifting from 41 lbs +, assisted (up to 50% of the time) Access and mobility in tight spaces Sustained periods of standing, sitting, walking, bending, and kneeling Ability to use mobile devices for collection of data and time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

The development of the Water Damage Specialist at the intermediate level has four (4) objectives: 1) to act as head of the water damage team that deals with residential losses and small commercial losses; 2) knowledge and technical competence in IICRC's standard work practices on water and mold damage; 3) competence in the use, care and maintenance of water extraction equipment, portable drying equipment and moisture detection instruments; and 4) ability to determine the extent, dimension and distribution of moisture, and to document water losses. Intermediaries provide assistance in the development of basic level technicians and assist advanced technicians in complex or large-scale projects. Intermediaries in CAT service can simultaneously manage multiple losses for water, including the organization and management of temporary workers. To qualify for this position, you must have 12 months of previous experience in the Basic Level of Water Damage in BELFOR or equivalent standard experience in the sector, as well as having directly participated in (at least) 25 water damage projects. This position represents level 3 in the progressive itinerary of Water Damage. Responsibilities Must be able to receive the instructions provided by the Supervisor. Direct the teams in the use of the right PPE for the job. Review the daily requirements of projects, document progress and notify managers of progress and challenges encountered. Provide appropriate field documentation, photographic records, charts and sketches for various TPA projects. Perform daily inspections of vehicle safety and maintenance and keep these clean and in perfect conditions of use. Attention to details. The professional will be obliged to comply with the standards of BELFOR to safeguard the property of other people. Must have a deep knowledge of customer service, as well as the principles and practices of this. Ability to work with time constraints to meet specific deadlines. You will be periodically requested to travel and work at night and during weekends. You must inform in a timely and accurate manner about the time worked and the equipment and consumables used. Attend the operations sponsored by BELFOR and the security training courses that are necessary. Requirements Supervise and self-perform Water Damage Basic tasks Gather pictures to download to job files Maintaining equipment used in daily tasks related to Debris removal; Containment/Drying Chambers; Wall Cavity Drying; Pump System Knowledge; Carpet seam cutting -- cushion removal; Baseboard Removal Properly identify Class 4 material, moisture measurements, and deploy most effective technique to dry/restore the material Evaluate integrity of affected structural materials and contents for direct and indirect water damage; accurately assess the cost of restoring vs cost of replacement. Create moisture maps using tools and knowledge provided Supervise small crews on above tasks Additional duties as required Qualifications Working knowledge of IICRC S500 Water Damage Standard Working knowledge of IICRC S520 Mold Remediation Standard Carry current IICRC WRT designation Must demonstrate familiarity with BELFOR Water Damage Book Must demonstrate proper use of appropriate meters and IR camera, understanding of affected vs unaffected building materials and contents. Demonstrate ability to draw a sketch, read floor plan, complete a Moisture Content Log, complete a Pychrometric Log and determine drying goals Demonstrate an understanding of air mover calculation, LGR dehumidification chart; electrical power spec and electrical circuits Demonstrate mastery in the use of HydroSensor, Thermal Hygrometer, NavPro Moisture Meter or equivalent and the recording of data Experience with Truck mount extraction systems, maintenance and troubleshooting Demonstrated experience supervising small crews (up to 10 people) on Residential/Commercial and Industrial losses Eligible to operate a motor vehicle per BELFOR's vehicle policy Possess sense of urgency, professional demeanor, positive attitude, and strong work ethic English language literacy and fluency Physical Demands Frequent lifting in excess of 50 lbs Occasional lifting from 41 lbs +, assisted (up to 50% of the time) Access and mobility in tight spaces Sustained periods of standing, sitting, walking, bending, and kneeling Ability to use mobile devices for collection of data and time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Reports To: General Manager What does a Mitigation Manager with Paul Davis do? * Lead a team of hardworking individuals serving others within your community * Make a difference for others that have had a disaster strike their property * Take pride when your team completes mitigation projects on budget with an exceptional customer experience * Be empathetic and show a sense of urgency while communicating through modern technology Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving Mitigation Managers the opportunity to become experts in the field through certifications and Paul Davis University. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider - our Mitigation Managers are leading their teams to be first on site after disasters strike (i.e. floods, fires) and will be directing the mitigation crews to restore the property. You are essential to coordinate teams effectively and ensure that jobs are performed profitably. Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results. Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a Mitigation Manager if you take pride in your work and have fun while working with others. You will be practicing continuous improvement every day as you work to improve performance of your team! Team Compensation and Benefits: * Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities * Monthly cross-training opportunities to advance your career * Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time. * Paid training * Health, dental and vision insurance * Referral program * Great culture and team dynamic * Hourly pay: $18.00 to $25.00/hour based on experience and certifications * Bonus opportunities based on performance Team Qualifications (Requirements): * Desire to join a world-class team and contribute a positive attitude * Dedication to customer service * Ability to lead others from diverse backgrounds * Fluent in English * Valid driver's license with a clean record * Have the ability to work nights/weekends and overtime, if needed * Desire to continually learn new things Role on the Team (Job Responsibilities): * Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications. * Focus and dedication to providing excellent customer service. * Assist other team members when needed and foster a positive working relationship with other departments. * Be a great representative of our brand! * Ensure your crews are ready at all times and every morning to handle the day through a team huddle. * Meet clients and adjusters on site to assist in issue resolution and provide professional opinion. * Re-inspect job sites for quality control. * Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner. * Maintain inventory of clean, properly stocked and organized trucks along with all company equipment. * Be accessible by phone and participate, as necessary, in the on-call schedule. Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you. We support and hire Veterans and we are an Equal Opportunity Employer! Compensation: $18.00 - $25.00 per hour Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

Paul Davis Restoration of North Oakland County, MI is a locally owned restoration company that is part of the Paul Davis family. Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in the network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. Paul Davis Restoration of North Oakland County, MI is looking for a qualified and experienced Mitigation Team Lead to work alongside the Owner to help grow and position the business for success. What does a Mitigation Team Lead with Paul Davis do? Lead a team of hardworking individuals serving others within your community Make a difference for others that have had a disaster strike their property Take pride when your team completes mitigation projects on budget with an exceptional customer experience Be empathetic and show a sense of urgency while communicating through modern technology Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving Mitigation Team Leads the opportunity to become experts in the field through certifications and Paul Davis University. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider - our Mitigation Team Leads are leading their teams to be first on site after disasters strike (i.e. floods, fires) and will be directing the mitigation crews to restore the property. You are essential to coordinate teams effectively and ensure that jobs are performed profitably. Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results. Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a Mitigation Manager if you take pride in your work and have fun while working with others. You will be practicing continuous improvement every day as you work to improve performance of your team! Team Compensation and Benefits: Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities Monthly cross-training opportunities to advance your career Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time. Paid training Cell phone and computer provided by company PTO days Paid Holidays Sponsored Health, Dental and Vision insurance 401k plan upon fulfillment of eligibility requirements Great culture and team dynamic Hourly pay: $18.00 to $25.00/hour based on experience and certifications Team Qualifications (Requirements): Desire to join a world-class team and contribute a positive attitude Dedication to customer service Ability to lead others from diverse backgrounds Fluent in English Clean criminal background check Ability to pass a drug test Valid driver's license with a clean record Have the ability to work nights/weekends and overtime, if needed Desire to continually learn new things Role on the Team (Job Responsibilities): Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications. Focus and dedication to providing excellent customer service. Assist other team members when needed and foster a positive working relationship with other departments. Be a great representative of our brand! Ensure your crews are ready at all times and every morning to handle the day through a team huddle. Meet clients and adjusters on site to assist in issue resolution and provide professional opinion. Re-inspect job sites for quality control. Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner. Maintain inventory of clean, properly stocked and organized warehouse along with all company equipment. Be accessible by phone and participate, as necessary, in the on-call schedule. Are you Paul Davis? Before You Can Take the Field: Working Conditions and Physical Requirements: The physical environment requires the employee to work all types of both indoor and outdoor conditions. Frequently required to use personal protective equipment, having ability to stand or walk, occasionally bending, squatting, climbing stairs and lifting up to 50 pounds. Compensation: $18.00 - $25.00 per hour Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

Benefits: 401(k) Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Parental leave SUMMARY The Mitigation Technician is on the front lines of restoring homes and businesses after disasters such as floods and fires. The ideal candidate demonstrates risk-free, predictable, and fact-based behavior, excelling at task management within structured, systematic processes. This role requires stability, focus, and the ability to follow leadership direction while delivering high-quality work. Successful team members bring empathy, reliability, and discipline to a fast-paced environment, ensuring customers receive extraordinary care during their time of need. OUTCOMES · Deliver excellent customer service - NPS >70· Ensure services meet Paul Davis and industry standards - compliance >90%.· On time arrival - 100%· Documentation according to program standards with timely and accurate inputs to RMS system (training available) RESPONSIBILITIES · Perform water, fire, and mold cleaning, mitigation, and remediation including tarping and board-ups as required.· Maintain a clean, organized, and properly stocked truck and company equipment.· Be accessible by phone and participate in the on-call schedule as required.· Assist with warehousing, facility tasks, and support team members as needed.· Deliver excellent customer service with empathy, urgency, and professionalism.· Follow direction from leadership and adhere to structured processes and safety requirements.· Represent the Paul Davis brand with integrity and reliability. QUALIFICATIONS · Stable, systematic worker who excels in task management and structured processes.· Risk-free, predictable, and fact-based decision-making style.· Strong attention to detail with ability to follow direction from leadership.· Excellent communication and listening skills, with ability to support customers and team members.· Dedication to customer service with empathy and urgency.· Positive, team-oriented attitude; reliable and dependable under pressure.· Ability to lift 75 lbs frequently.· Fluent in English; valid driver's license with clean record.· Willingness to work nights, weekends, and overtime as needed.· Desire to join a new organization and actively contribute to building a customer-first culture that is a workplace of choice for high performers.· Previous experience in fire, water or mold cleaning and restoration is a differentiator. WHY JOIN THE TEAM? Paul Davis is a fast-growing leader in restoration and reconstruction, trusted by insurance providers and commercial property owners across North America. We are expanding locally and creating career opportunities for people who want meaningful, purpose-driven work. Our team lives by our Vision, Mission, and Values, and we seek individuals who share these commitments and want to help build a culture of excellence. As this is a new and growing company, specific job duties, responsibilities, and position requirements may be adjusted as needed to support business demands and team development. Flexibility and a willingness to adapt will be essential to success in this role. We support and hire Veterans and we are an Equal Opportunity Employer! Compensation: $20.00 - $25.00 per hour Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

Reports To: Owner What does a Mitigation Technician with Paul Davis do? * Serve others within your community in their time of need * Make a difference for others that have had a disaster strike their property * Work hard and take pride in completing projects (i.e. mitigating flood and fire damage) * Be empathetic and show a sense of urgency while communicating through modern technology Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider - our Mitigation Technicians are on the front lines of restoring their communities by being first on site after disasters strike (i.e. floods, fires) and will be leading the mitigation effort to restore the property. Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results. Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a technician if you take pride in your work and have fun while working with others. Team Compensation and Benefits: * Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities * Monthly cross-training opportunities to advance your career * Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time. * Paid training * Health benefits * Bonus program for performance * Referral program * Great culture and team dynamic Team Qualifications (Requirements): * Desire to join a world-class team and contribute a positive attitude * Dedication to customer service * Fluent in English * Valid driver's license with a clean record * Have the ability to work nights/weekends and overtime, if needed * Ability to lift 75 LBS frequently * Previous experience in restoration/construction preferred Role on the Team (Job Responsibilities): * High level performance of water mitigation, tarping, board up, mold remediation, asbestos/lead abatement and carpet cleaning/reinstallation services according to Paul Davis and industry specifications. * Focus and dedication to providing excellent customer service. * Maintain a clean, properly stocked and organized truck and maintain all company equipment. * Be accessible by phone and participate, as necessary, in the on-call schedule. * Assist in warehousing and facility related tasks when necessary. * You will assist other team members as you see opportunities arise and be a leader for the team when needed. Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you. We support and hire Veterans and we are an Equal Opportunity Employer! Compensation: $45,000.00 - $60,000.00 per year Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

Benefits: 401(k) Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Parental leave Training & development SUMMARY The Emergency Services Manager leads a team of technicians restoring homes and businesses after disasters such as floods and fires. The ideal candidate is socially inclined, a strong communicator, detailed, quick, motivational, and highly organized. This role requires strong leadership, the ability to manage consistent change, and the skills to inspire teams to deliver high-quality work. Successful managers combine empathy and reliability with strong organizational discipline, ensuring customers receive extraordinary care during their time of need. OUTCOMES Lead mitigation team to meet or exceed NPS (>70) and Scorecard (>73) compliance targets. Ensure jobs are completed on time, within budget, and meet Paul Davis and industry standards - compliance >90%. Coordinate team performance to achieve profitability goals. RESPONSIBILITIES Lead mitigation crews performing water mitigation, tarping, board up, mold remediation, environmental services, and carpet cleaning/removal. Direct daily team huddles to ensure crews are prepared with clear priorities, equipment, and resources. Meet with clients and adjusters on-site to resolve issues and provide professional guidance. Re-inspect job sites for quality control and ensure compliance with Paul Davis and industry specifications. Deliver excellent customer service with empathy, urgency, and professionalism. Foster collaboration across departments and support other team members as needed. Ensure clean, organized, and properly stocked trucks and equipment are maintained at all times. Be accessible by phone and participate in the on-call schedule as required. Represent the Paul Davis brand with professionalism, integrity, and leadership. QUALIFICATIONS Socially inclined leader with the ability to motivate and inspire teams. Strong communication and listening skills; able to engage effectively with staff, customers, and partners. Highly organized and detail-oriented, capable of managing multiple priorities in a fast-paced environment. Quick decision-maker with the ability to adapt to and lead through consistent change. Commitment to customer service with empathy and urgency. Positive, team-oriented attitude; dependable and resilient under pressure. Ability to lead individuals from diverse backgrounds. Fluent in English; valid driver's license with clean record. Willingness to work nights, weekends, and overtime as needed. Desire to join a new organization and actively contribute to building a customer-first culture that is a workplace of choice for high performers. Previous industry and leadership experience is a differentiator. WHY JOIN THE TEAM? Paul Davis is a fast-growing leader in restoration and reconstruction, trusted by insurance providers and commercial property owners across North America. We are expanding locally and creating career opportunities for people who want meaningful, purpose-driven work. Our team lives by our Vision, Mission, and Values, and we seek individuals who share these commitments and want to help build a culture of excellence. As this is a new and growing company, specific job duties, responsibilities, and position requirements may be adjusted as needed to support business demands and team development. Flexibility and a willingness to adapt will be essential to success in this role. We support and hire Veterans and we are an Equal Opportunity Employer! Compensation: $55,000.00 - $65,000.00 per year Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

Benefits: * 401(k) * Company car * Competitive salary * Flexible schedule * Health insurance * Opportunity for advancement * Paid time off * Parental leave * Training & development * Bonus based on performance The Project Manager leads restoration and reconstruction projects from start to finish, working closely with homeowners, tradespeople, and the Paul Davis team. The ideal candidate is independent, forward-thinking, goal-driven, commanding, detail oriented and structured. They excel in fast-paced, time-sensitive environments, managing multiple priorities while maintaining quality and meeting deadlines. Strong interpersonal and communication skills are essential, as the Project Manager directs others, manages budgets, and ensures successful project delivery. Above all, they balance a high-growth, results-oriented mindset with an unwavering commitment to the quality of service execution. OUTCOMES * Meet operational objectives for Sales, Gross Margin (>45%), and Brand Experience. * Ensure projects are completed on time, within budget, and to industry standards. * Track metrics during bi-weekly GS&R and report progress to leadership. * Confirm budgets and work orders before project start, ensuring accuracy and compliance. RESPONSIBILITIES * Lead restoration projects after events such as fire or flood, coordinating tradespeople, subcontractors, and customers. * Manage budgets, timelines, and compliance with Paul Davis standards and regulations. * Direct and instruct project teams, providing structure and accountability. * Build and maintain relationships with clients, insurance adjusters, vendors, and partners. * Participate in local community events and represent Paul Davis professionally. * Monitor job sites, re-inspect for quality control, and resolve issues quickly. * Seek partnerships with vendors and tradespeople to enhance project performance. * Ensure accurate communication with stakeholders throughout the project lifecycle. QUALIFICATIONS * Independent leader who is goal-driven and thrives in high-performance environments. * Commanding presence with strong decision-making skills and ability to direct others effectively. * Extremely detailed and structured, with excellent task and time management abilities. * Strong communication and presentation skills; socially adept and instructional in guiding teams. * Fast-paced worker who can balance priorities under pressure while maintaining accuracy. * Positive, motivational leader with the ability to foster collaboration across diverse teams. * Bachelor's Degree or equivalent relevant experience; construction project management background preferred. * Commitment to continuous learning and professional development. * Desire to join new organization actively contributing to a customer-first culture to become a workplace of choice for high performers. WHY JOIN THE TEAM? Paul Davis is a fast-growing leader in restoration and reconstruction, trusted by insurance providers and commercial property owners across North America. We are expanding locally and creating career opportunities for people who want meaningful, purpose-driven work. Our team lives by our Vision, Mission, and Values, and we seek individuals who share these commitments and want to help build a culture of excellence. As this is a new and growing company, specific job duties, responsibilities, and position requirements may be adjusted as needed to support business demands and team development. Flexibility and a willingness to adapt will be essential to success in this role. We support and hire Veterans and we are an Equal Opportunity Employer! Compensation: $60,000.00 - $80,000.00 per year Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

Benefits: Competitive salary Opportunity for advancement Paid time off Training & development Job Cost Accountant / Admin Lead Reports To: Owner / General Manager What does a Job Cost Accountant / Admin Lead with Paul Davis do? Answer phones and respond to inbound leads and inquiries Manage all phases of job costing in RMS and QuickBooks Own internal organization, scheduling, paperwork, and systems follow-through Coordinate communication across the field, admin, and leadership teams Be flexible, proactive, and ready to support growth in a startup environment Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction. We're a new franchise with big goals and the backing of a national brand. This role is an opportunity to step into a leadership track position-building systems, improving operations, and helping us deliver excellent results for our customers and partners. You won't be babysitting someone else's checklist-you'll be creating and improving it. If you're organized, grounded, and want to be part of a small, sharp, and trusted team, this is for you. Values: Deliver what you promise Respect the individual Have pride in what you do Practice continuous improvement Vision:To provide extraordinary care while serving people in their time of need. Mission:To provide opportunities for great people to deliver Best in Class results. Why The Team Needs You:This is a start-up. We're moving fast, and we need someone reliable, organized, and proactive to keep the wheels turning and prevent things from falling through the cracks. From job cost accounting to field coordination, lead intake to payroll, this role supports every department-and sets the tone for how our office runs. If you're flexible, dependable, and love making things run smoother than they were yesterday, we want to meet you. Team Compensation and Benefits: Leadership development and real career growth opportunities Cross-training opportunities to advance your skills Paid training Great culture and team dynamic Hourly pay: $20.00 to $28.00/hour based on experience and qualifications Team Qualifications (Requirements): Desire to join a world-class team and contribute a positive attitude QuickBooks, bookkeeping, accounting, or job costing experience required Strong organization and task management skills Able to manage shifting priorities in a startup environment Comfortable using Google Workspace, Slack, CRMs, and cloud-based tools Excellent written and verbal communication Valid driver's license and clean record Role on the Team (Job Responsibilities): Answer phones and manage inbound lead intake process Coordinate schedules, track lead flow, and ensure task follow-through Maintain job files, paperwork, and CRM data accuracy Manage job costing in QuickBooks and RMS, track job budgets and time Submit payroll, track commissions and bonuses, and AP/AR Maintain vendor/sub paperwork and compliance documentation Track signed docs, photos, and estimate timelines on all jobs Support contents coordination or on-site documentation as needed Maintain internal communication systems and KPI tracking rhythms Assist ownership by supporting internal coordination, team scheduling, and follow-up Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you. We support and hire Veterans and we are an Equal Opportunity Employer! Compensation: $52,000.00 - $55,000.00 per year Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

Call Center Agents are responsible for the collection of sensitive information required to mobilize field office personnel. Data must be accurately entered into various software systems and will be transmitted electronically to field offices who will mobilize the appropriate personnel. Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with homeowners is a must. The call center is a 24-7-365 operation, so candidates will be assigned to the appropriate shift. Essential Functions Independently and professionally respond to incoming emergency calls from customers, referrals from fire or police departments, and Third Party Programs. Assist customers with concerns and distribute all relevant data to field offices Maintain a customer database to include detailed data entry into web-based third party applications Comprehensive understanding of customer service, principles, and practices Work under time constraints to meet specific timelines Attention to detail and keen sense of safeguarding other people's property and information Responsible for maintaining a professional presence while answering calls Use discretion as necessary when routing calls or providing information regarding the organization to callers Adapt quickly with changes to process and procedures within BELFOR to support insurance industry requirements and BELFOR emergency response personnel Follow precise client required protocols and BELFOR procedures Operate effectively and professionally in close team environment requiring self-motivation and ability to multitask in a fast-paced environment Train new employees as needed Flexibility with scheduling as shifts are likely to change based on the needs of the Call Center Other projects and duties as assigned

Benefits: 401(k) Company car Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Parental leave Training & development Bonus based on performance SUMMARYThe Project Manager leads restoration and reconstruction projects from start to finish, working closely with homeowners, tradespeople, and the Paul Davis team. The ideal candidate is independent, forward-thinking, goal-driven, commanding, detail oriented and structured. They excel in fast-paced, time-sensitive environments, managing multiple priorities while maintaining quality and meeting deadlines. Strong interpersonal and communication skills are essential, as the Project Manager directs others, manages budgets, and ensures successful project delivery. Above all, they balance a high-growth, results-oriented mindset with an unwavering commitment to the quality of service execution. OUTCOMES Meet operational objectives for Sales, Gross Margin (>45%), and Brand Experience. Ensure projects are completed on time, within budget, and to industry standards. Track metrics during bi-weekly GS&R and report progress to leadership. Confirm budgets and work orders before project start, ensuring accuracy and compliance. RESPONSIBILITIES Lead restoration projects after events such as fire or flood, coordinating tradespeople, subcontractors, and customers. Manage budgets, timelines, and compliance with Paul Davis standards and regulations. Direct and instruct project teams, providing structure and accountability. Build and maintain relationships with clients, insurance adjusters, vendors, and partners. Participate in local community events and represent Paul Davis professionally. Monitor job sites, re-inspect for quality control, and resolve issues quickly. Seek partnerships with vendors and tradespeople to enhance project performance. Ensure accurate communication with stakeholders throughout the project lifecycle. QUALIFICATIONS Independent leader who is goal-driven and thrives in high-performance environments. Commanding presence with strong decision-making skills and ability to direct others effectively. Extremely detailed and structured, with excellent task and time management abilities. Strong communication and presentation skills; socially adept and instructional in guiding teams. Fast-paced worker who can balance priorities under pressure while maintaining accuracy. Positive, motivational leader with the ability to foster collaboration across diverse teams. Bachelor's Degree or equivalent relevant experience; construction project management background preferred. Commitment to continuous learning and professional development. Desire to join new organization actively contributing to a customer-first culture to become a workplace of choice for high performers. WHY JOIN THE TEAM? Paul Davis is a fast-growing leader in restoration and reconstruction, trusted by insurance providers and commercial property owners across North America. We are expanding locally and creating career opportunities for people who want meaningful, purpose-driven work. Our team lives by our Vision, Mission, and Values, and we seek individuals who share these commitments and want to help build a culture of excellence. As this is a new and growing company, specific job duties, responsibilities, and position requirements may be adjusted as needed to support business demands and team development. Flexibility and a willingness to adapt will be essential to success in this role. We support and hire Veterans and we are an Equal Opportunity Employer! Compensation: $60,000.00 - $80,000.00 per year Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

Benefits: 401(k) Bonus based on performance Company car Health insurance Opportunity for advancement Paid time off Training & development Competitive salary Flexible schedule Parental leave SUMMARYThe Project Manager leads restoration and reconstruction projects from start to finish, working closely with homeowners, tradespeople, and the Paul Davis team. The ideal candidate is independent, forward-thinking, goal-driven, commanding, detail oriented and structured. They excel in fast-paced, time-sensitive environments, managing multiple priorities while maintaining quality and meeting deadlines. Strong interpersonal and communication skills are essential, as the Project Manager directs others, manages budgets, and ensures successful project delivery. Above all, they balance a high-growth, results-oriented mindset with an unwavering commitment to the quality of service execution. OUTCOMES· Meet operational objectives for Sales, Gross Margin (>45%), and Brand Experience.· Ensure projects are completed on time, within budget, and to industry standards.· Track metrics during bi-weekly GS&R and report progress to leadership.· Confirm budgets and work orders before project start, ensuring accuracy and compliance. RESPONSIBILITIES· Lead restoration projects after events such as fire or flood, coordinating tradespeople, subcontractors, and customers.· Manage budgets, timelines, and compliance with Paul Davis standards and regulations.· Direct and instruct project teams, providing structure and accountability.· Build and maintain relationships with clients, insurance adjusters, vendors, and partners.· Participate in local community events and represent Paul Davis professionally.· Monitor job sites, re-inspect for quality control, and resolve issues quickly.· Seek partnerships with vendors and tradespeople to enhance project performance.· Ensure accurate communication with stakeholders throughout the project lifecycle. QUALIFICATIONS· Independent leader who is goal-driven and thrives in high-performance environments.· Commanding presence with strong decision-making skills and ability to direct others effectively.· Extremely detailed and structured, with excellent task and time management abilities.· Strong communication and presentation skills; socially adept and instructional in guiding teams.· Fast-paced worker who can balance priorities under pressure while maintaining accuracy.· Positive, motivational leader with the ability to foster collaboration across diverse teams.· Bachelor's Degree or equivalent relevant experience; construction project management background preferred.· Commitment to continuous learning and professional development.· Desire to join new organization actively contributing to a customer-first culture to become a workplace of choice for high performers. WHY JOIN THE TEAM?Paul Davis is a fast-growing leader in restoration and reconstruction, trusted by insurance providers and commercial property owners across North America. We are expanding locally and creating career opportunities for people who want meaningful, purpose-driven work. Our team lives by our Vision, Mission, and Values, and we seek individuals who share these commitments and want to help build a culture of excellence. As this is a new and growing company, specific job duties, responsibilities, and position requirements may be adjusted as needed to support business demands and team development. Flexibility and a willingness to adapt will be essential to success in this role. We support and hire Veterans and we are an Equal Opportunity Employer! Compensation: $60,000.00 - $80,000.00 per year Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

Do you have what it takes to be BELFOR Strong? Are you interested in working for a progressive company with a fun, family-oriented philosophy? If you do not find an opening that fits your skill set, please feel welcome to apply here. If management determines there is a position that fits your skill set, you will be contacted to discuss further. We offer a competitive compensation and benefits package, including: · Health, dental, vision and life insurance coverage. · Company-matched retirement savings plan. · Paid vacation, holiday and personal time. Love what you do. Believe. Discover. Excel. At BELFOR.

Benefits: 401(k) Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Parental leave Training & development SUMMARY The Emergency Services Technician is on the front lines of restoring homes and businesses after disasters such as floods and fires. The ideal candidate demonstrates risk-free, predictable, and fact-based behavior, excelling at task management within structured, systematic processes. This role requires stability, focus, and the ability to follow leadership direction while delivering high-quality work. Successful team members bring empathy, reliability, and discipline to a fast-paced environment, ensuring customers receive extraordinary care during their time of need. OUTCOMES Deliver excellent customer service - NPS >70 Ensure services meet Paul Davis and industry standards - compliance >90%. On time arrival - 100% Documentation according to program standards with timely and accurate inputs to RMS system (training available) RESPONSIBILITIES Perform water, fire, and mold cleaning, mitigation, and remediation including tarping and board-ups as required. Maintain a clean, organized, and properly stocked truck and company equipment. Be accessible by phone and participate in the on-call schedule as required. Assist with warehousing, facility tasks, and support team members as needed. Deliver excellent customer service with empathy, urgency, and professionalism. Follow direction from leadership and adhere to structured processes and safety requirements. Represent the Paul Davis brand with integrity and reliability. QUALIFICATIONS Stable, systematic worker who excels in task management and structured processes. Risk-free, predictable, and fact-based decision-making style. Strong attention to detail with ability to follow direction from leadership. Excellent communication and listening skills, with ability to support customers and team members. Dedication to customer service with empathy and urgency. Positive, team-oriented attitude; reliable and dependable under pressure. Ability to lift 75 lbs frequently. Fluent in English; valid driver's license with clean record. Willingness to work nights, weekends, and overtime as needed. Desire to join a new organization and actively contribute to building a customer-first culture that is a workplace of choice for high performers. Previous experience in fire, water or mold cleaning and restoration is a differentiator. WHY JOIN THE TEAM? Paul Davis is a fast-growing leader in restoration and reconstruction, trusted by insurance providers and commercial property owners across North America. We are expanding locally and creating career opportunities for people who want meaningful, purpose-driven work. Our team lives by our Vision, Mission, and Values, and we seek individuals who share these commitments and want to help build a culture of excellence. As this is a new and growing company, specific job duties, responsibilities, and position requirements may be adjusted as needed to support business demands and team development. Flexibility and a willingness to adapt will be essential to success in this role. We support and hire Veterans and we are an Equal Opportunity Employer! Compensation: $20.00 - $25.00 per hour Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

The Senior Estimator position is the third level in our Estimating track. This position will be responsible for creating and managing estimates and job in the residential, commercial, and industrial lines of business. This position will be responsible to meet with clients, develop quality and competitive estimates using Xactimate software, manage work through completion, review budgets and communicate progress with clients and management. Senior Estimators Responsibilities Create accurate scopes, very few over/under scopes Create accurate floor plans and multi-level/roof sketches in Xactimate Sketch, Must have working knowledge of applicable building codes Create and adhere to acceptable budgets and address overages as they present themselves Required to use the BELFOR naming convention for estimates, revised estimates, proposals, change orders, etc. Must demonstrate a knowledge of all local building codes Maintain a construction schedule and work with trades and management to ensure work is completed on time. Identify and present solutions when additional resources are needed. Demonstrate proficiency with source removal, decontamination, mitigation, containment, ventilation, contents and deodorization techniques Proficient with investigative demolition, controlled demolition, decontamination structure cleaning and deodorization services Participate in continued training with BELFOR University -- Basic Xactimate training as part of preparation for passing Estimator Level , 2, or 3 User Certification test, dependent on Estimator role. Score required for passing consideration is 85% Independently manages own work Maintain vehicle safety and maintenance inspections and maintain vehicles in a clean serviceable condition Complete all accident, injury & incident reporting forms as required timely Strong analytical, quantitative and problem-solving skills Excellent verbal and written communication skills Assist in the development and continuing improvement efforts to establish Belfor USA Group, Inc as World Class in the industry. Comply with company and department policies, procedures, guidelines, and standards. Requirements Must expand and maintain local area clientele in position to refer losses. Clientele is primarily insurance adjusters but may also include community business owners, schools and municipalities. Senior Estimator book of business is approximately $2M- $4M Serve as primary contact with owners, adjusters, and consultants Scope development, negotiation and agreements with customers Uses BELFOR standard in formatting estimates Coordinate after hours emergency services as directed, including board-ups, water damage, fire and smoke damage and vandalism Consistently identify potential site hazards (asbestos, lead paint, mold, etc.) Must conduct oneself professionally and with courtesy at all times. Must be proactive conveying information and be immediately responsive to requests for information Apply industry TPA Program standards and ensure compliance with requirements Comprehensive understanding of customer service, principles and practices Work under time constraints to meet specific timelines Attention to detail and keen sense of safeguarding other people's property and information Attend BELFOR sponsored operations and safety training courses as required Qualifications 3 plus years' experience in Construction, Restoration or Contents Estimating Residential estimating experience in excess of $50,000 and Commercial estimating experience up to $100,000 Successful completion of BELFOR Estimating Platform Level 1 and 2 user certification Successful completion of Xactimate Intermediate training class National rate and Material invoicing experience English literacy and fluency Understanding of MSDS Data sheets, and applicability to jobs Must use the BELFOR Estimate Format Standards for Xactimate estimates, proposals, etc Extensive Customer Service experience Advanced Microsoft offices skills, experience with Xactimate Professional demeanor and appearance, excellent telephone skills. Ability to work well with others, maintain professional interaction with co-workers and vendors. Physical Demands Frequent lifting over 50 lbs unassisted Sitting for extended periods of time Manual dexterity needed for keyboarding and other repetitive tasks The ability to bend, crouch, or stand as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Reports To: OwnerWhat does a Mitigation Technician with Paul Davis do? Serve others within your community in their time of need Make a difference for others that have had a disaster strike their property Work hard and take pride in completing projects (i.e. mitigating flood and fire damage) Be empathetic and show a sense of urgency while communicating through modern technology Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University.Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider - our Mitigation Technicians are on the front lines of restoring their communities by being first on site after disasters strike (i.e. floods, fires) and will be leading the mitigation effort to restore the property. Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results. Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a technician if you take pride in your work and have fun while working with others. Team Compensation and Benefits: Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities Monthly cross-training opportunities to advance your career Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time. Paid training Health benefits Bonus program for performance Referral program Great culture and team dynamic Team Qualifications (Requirements): Desire to join a world-class team and contribute a positive attitude Dedication to customer service Fluent in English Valid driver's license with a clean record Have the ability to work nights/weekends and overtime, if needed Ability to lift 75 LBS frequently Previous experience in restoration/construction preferred Role on the Team (Job Responsibilities): High level performance of water mitigation, tarping, board up, mold remediation, asbestos/lead abatement and carpet cleaning/reinstallation services according to Paul Davis and industry specifications. Focus and dedication to providing excellent customer service. Maintain a clean, properly stocked and organized truck and maintain all company equipment. Be accessible by phone and participate, as necessary, in the on-call schedule. Assist in warehousing and facility related tasks when necessary. You will assist other team members as you see opportunities arise and be a leader for the team when needed. Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.We support and hire Veterans and we are an Equal Opportunity Employer! Compensation: $45,000.00 - $60,000.00 per year Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results