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Top 50 Pawn Broker Skills

Below we've compiled a list of the most important skills for a Pawn Broker. We ranked the top skills based on the percentage of Pawn Broker resumes they appeared on. For example, 22.6% of Pawn Broker resumes contained Outgoing Merchandise as a skill. Let's find out what skills a Pawn Broker actually needs in order to be successful in the workplace.

These are the most important skills for a Pawn Broker:

1. Outgoing Merchandise

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high Demand
Here's how Outgoing Merchandise is used in Pawn Broker jobs:
  • Examine contents and compare with system records to verify accuracy of incoming or outgoing merchandise.
  • Assisted the management team in determining the value of incoming and outgoing merchandise.
  • Analyzed all incoming products for quality and cleaned and displayed outgoing merchandise.
  • Determined the value of all incoming and outgoing merchandise in the store.
  • Priced outgoing merchandise based on the quality and demand of eachitem, and stocked the sales floor with the merchandise.
  • Provided excellent customer service Assisted in accuracy with inventory Determined pricing of incoming and outgoing merchandise

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2. Example Jewelry

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high Demand

3. Sales Floor

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Here's how Sales Floor is used in Pawn Broker jobs:
  • Cleaned labeled and displayed sold or forfeited customers items that are not pick up and get them ready for the sales floor
  • Manage daily reports for items coming out for sale: set prices and displayed items on the sales floor.
  • Worked on the sales floor and participated in both selling and buying precious metals and jewelry.
  • Retail duties such as customer sales and stocking and maintaining appearance of sales floor.
  • Ordered out of stock merchandise; stocked and kept sales floor full with product.
  • Diagnose computers for issues, update software as needed to prepare for sales floor.
  • Repair computer, appliances, lawn equipment, etc to prepare for sales floor.
  • Replenish sales floor, loan counter when empty or sold with mass markdowns.
  • Maintained cash registers and sales floor, completed weekly audits and inventory.
  • Keep sales floor clean and stocked; maintain display of merchandise.
  • Cashier responsibilities, including sales floor maintenance and upkeep.
  • Keep sales floor and warehouse area clean and organized
  • Keep sales floor properly organized & supplied.
  • Prepared merchandise for sales floor.
  • Clean sales floor, ware house, break room, and bathrooms.
  • Restock the sales floor when time allows me to.
  • Stock and clean the sales floor, arrange merchandise displays and help witb inventory management.
  • handled pawns and sales and well as priced and moved items onto sales floor.
  • Direct sales floor activities, assisting customers and address customer concerns helped customers with all sales and loan needs.
  • Pulled inventory for pricing and sales * Priced inventory * Stocked and organized sales floor.

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4. Customer Service

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high Demand
Here's how Customer Service is used in Pawn Broker jobs:
  • Delivered excellent customer service by greeting and assisting each customer.
  • Provide outstanding customer service utilizing bilingual skills.
  • Provide excellent customer service to everyone.
  • Provided customer service, sales, leading money, cleaning, merchandising, uploading data, and answering phone calls.
  • Maintain professional working habits by providing outstanding customer service while conducting merchandise buying, selling and pawn activities for customers.
  • Provided excellent customer service; assisted with loans, pawns, buying and selling of jewelry, etc.
  • Provide customers with excellent customer service while helping them get the money they need.
  • Managed pawns, sales, buys, phone calls and excelled in customer service!
  • Maintained a clean and safe workplace and provided fast and friendly customer service.
  • Trained new employees on company customer service policies and service level standards.
  • Appraised, sold merchandise, provided customer service, qualified loans.
  • Provided and ensured premier customer service through sales and lending activities.
  • Process loans and payments, Sales, General Customer Service.
  • Assist and greet customers providing excellent customer service.
  • Applied outstanding customer service skills and sales.
  • Excelled in exceeding daily credit card application goals.Created new processes and systems for increasing customer service satisfaction.
  • Aquired a lot of customer service and sales skills while at this job.
  • Job Requirements Sales Skills Knowledge of Store Inventory and Computing Systems Ability to Research and Determine Value Customer Service
  • Determined values for items Determined loan values Cash handling Worked cash register Customer service Answered phone calls
  • Cash handle Customer Service Ensure store safety Open/ closed store Stock selves Inventory count Called customers who's account was past due

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5. Pawn Shop

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Here's how Pawn Shop is used in Pawn Broker jobs:
  • Joined a corporate pawn shop and was given the opportunity to transfer to a larger market in a larger city.
  • Shop 'N' Pawn is a family owned and operated Pawn Shop in business for 28 years.
  • Received pawn broker training and began to learn the basics of sales in a pawn shop environment.
  • Managed pawn shop Trained 3 others under myself Took in merchandise from customers Sold merchandise to customers.
  • Performed all daily duties of running a pawn shop with or without owner present.
  • Maintain the pawn shop's cash flow through cash withdrawals at bank
  • Network support and repair of all 5 ACME Pawn Shops.
  • Managed day to day operations in pawn shop.
  • Stock & sell merchandise in pawn shop.
  • open and close the store each day and Attempt to sell items in the pawn shop for profit.
  • Obtained confidential information as a requirement of the state law and Quik Pawn Shop rules.

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6. Payday Loans

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Here's how Payday Loans is used in Pawn Broker jobs:
  • Provided payday loans for customers based on qualifications.
  • Explain the requirements, procedures, laws, penalties, fines, fees and the entire process of payday loans.
  • Assess items brought in for pawns or sale, process pawns, payday loans, and sale transactions.
  • Administered and audited Payday loans, conducted inventory, marketing, and all general store duties.
  • Assist customers in getting cash loans or payday loans, as well as selling used merchandise.
  • Administered loans for merchandise obtained, handled cash/credit payments, verified documents for payday loans.
  • Approve pawn loan, assist with sales, inventory, payday loans, and jewelry sales
  • Verify approval for customers needing payday loans, and for purchases of firearms as well.
  • Extend cash loans to customers in exchange for merchandise payday loans and installment loans as well
  • Clean, move, merchandise around the store and create payday loans for costumers.
  • Pawn items, sell items, work with CPD on stolen items, payday loans/advances
  • Completed inventory data entry, answered phones, completed payday loans and other paperwork.
  • Supervised co-workers and transactions procedures; general loans and payday loans.
  • Handle payments, extensions and renewals on cash payday loans.
  • Write cash loans on items or did payday loans.
  • Issued out payday loans, with proper paperwork required.
  • Assisted customers in initiating payday loans.
  • Sell items, pawn, payday loans, also sell different types of electronics such as cellphones and computers etc.
  • Help the customer's make layaway payments or new layaways Help them make new payday loans and get money orders
  • Sell merchandise Create payday loans Accomplishments Top in pawns & buys in the valley

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7. Pawn Loans

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Here's how Pawn Loans is used in Pawn Broker jobs:
  • General daily store cleaning and upkeep; negotiate pawn loans; receive payments; sale store merchandise
  • Processed different types of loans (payday loans, car loans, pawn loans).
  • Process Pawn Loans, pawn payments, cash sells and trade in with customers.
  • Pawn loans, buy and sell product, store maintenance and customer service.
  • Pawn loans, sales, maintained balance cash drawers, trained new employees.
  • Assist clients with pawn loans and purchase used and quality merchandise.
  • Process various paper work pawn loans as well as payday loans.
  • Write pawn loans and payday loans Sales and general customer service
  • Check cashing Payday advance Pawn loans Cash handling Stocking Customer service
  • Assisted customers with pawn loans as well as sales.
  • Handled pawn loans, and payday loans.
  • Handle pawn loans and customer service.
  • Do Pawn loans and layaway transactions.
  • Pawn loans on gold, silver, and tools etc.
  • Learned First Cash Financial standards and methods for accurately qualifying loans and appraising customer goods for pawn loans and purchase approvals.
  • Priced electronics.- Pawn loans and title loans.
  • Processed pawn loans and payday loans Assisted customers in purchases of merchandise Organized inventory room.
  • Write pawn loans Determine the value of merchandise Customer service Sold merchandise to customers
  • Sell merchandise Cash handling Pawn loans Payday loans Installment loans Buying gold Inventory Marketing Networking Filing Customer resolution

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8. Phone Calls

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Here's how Phone Calls is used in Pawn Broker jobs:
  • Managed money, phone calls, staff and ensured the store opened, closed and ran efficiently.
  • Answered phone calls and also provided info on customer's accounts and products sold in stores.
  • Answered phone calls from customers and assisted them with their questions.
  • Handled costumer service phone calls as well as in store service.
  • Assist customers with layaway, pickups and phone calls.
  • Process phone calls while alighting to company policies.
  • Answered phone calls and questions about various items.
  • Receive phone calls to resolve any loan issues.
  • Answered phone calls from customers with questions.
  • Answered customer phone calls and inquiries.
  • Answered and placed phone calls.
  • Answer phone calls and data entry
  • Answered and screened telephone calls.
  • Answered questions from customer phone calls Demonstrated great customer service allowing customer trust leading to repeated business.
  • Certified Pawn Broker - Provide excellent customer service, answer phone calls and make outgoing calls to customers.
  • Make phone calls to customers to remind payments on loans/layaways are soon due.
  • Redeem loans,using computer Purchase items,answer phone calls take loan item to the to locate them.
  • Answered phone calls from customers with questions Skills Used Customer Service, handling money, Data Entry, Answering phones
  • File loan requests * Secure confidential information * Answer, screen and direct incoming phone calls
  • Cash handling Answering telephone calls Data Entry Assessing and appraising customers merchandise

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9. Data Entry

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Here's how Data Entry is used in Pawn Broker jobs:
  • Navigated a computerized data entry system and other applications to assist in the sale process.
  • Managed employees, time verification, pay roll, and data entry.
  • Completed office tasks such as collection of funds and computer data entry.
  • Pawn Broker- Data entry clerk, Attended customers and put out merchandise
  • Input data entry of items into Pawn Trac system for inventory and informational purposes.
  • Pawn and sell items, layaways, redeems, data entry, cash handling
  • Helped customers meet their needs.Skills UsedLots of customer service, and data entry
  • Handled sales, data entry, clerical and inventory.
  • Determined value of items to Buy and Loan on Sold Merchandise and negotiated prices with customers Daily qwick detailed data entry
  • Create mutually beneficial loans through consideration of multiple factorsMedium level data entryProcess federal formsMaintain neat and clean shopProvide excellent customer service

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10. Collateral Loans

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Here's how Collateral Loans is used in Pawn Broker jobs:
  • Distributed collateral loans and appraised various merchandise to include electronics, appliances, instruments and jewelry.
  • Provide customers with collateral loans, selling our products to customers, and purchasing products from the customers.
  • Help customers with collateral loans, as well as selling merchandise on the sells floor,
  • Negotiate with customers on collateral loans and place merchandise in a safe place.
  • Greet and help walk in customers with collateral loans and sales.
  • Create collateral loans for customers from items they bring in.
  • Used computer software to write collateral loans and receive payments.
  • Processed collateral loans for customer's.
  • Helped with collateral loans for customers.
  • Write collateral loans for customers.
  • Complete collateral loans for customers.
  • Cash handling for collateral loans.
  • Certified Pawnbroker Qualifying collateral loans as well as appraising jewelry.
  • Provided collateral loans for customers with the best possible customer service and compassion to the situation.
  • Perform cash collateral loans, sales, pricing merchandise, .
  • Write collateral loans for customers Providing customer service Purchase and sell items brought in to store
  • Assess amounts for collateral loans.Pulling and pricing merchandise.End of the workday bookkeeping.
  • Answered phone calls Bought and sold items Administered collateral loans Provided general store and property maintenance
  • Appraised Precious Metals - Maintained the Store s Appearance - Trained New Employees - Managed Collateral Loans
  • Provide customers with collateral loans Take payments Clerical duties,Answer phones Money handling/bank runs Opening and closing of the store vault

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11. Musical Instruments

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Here's how Musical Instruments is used in Pawn Broker jobs:
  • Estimated value of articles, such as jewelry, cameras, sporting goods, electronics, musical instruments and firearms.
  • Specialized in firearms, musical instruments, pro audio equipment, tools, jewelry, and electronics.
  • Appraised items, provided customer service and sales, and performed repairs of electronics and musical instruments.
  • Coordinated personal loans, sold jewelry, televisions, cameras, musical instruments and other merchandise.
  • Specialize in maintaining a full range of musical instruments and accessories.
  • Sell and receive items like musical instruments, jewelry, electronics.
  • Assist customers with: Loans Buys Purchases: Jewelry, electronics, tools, musical instruments.

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12. Ebay

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Here's how Ebay is used in Pawn Broker jobs:
  • Photograph, merchandise and upload to eBay.
  • Created web pages on Ebay for merchandise to be sold online directly from store location to include packaging.
  • Started Ebay store online leading to be the most profitable and guaranteed source of income.
  • Evaluated value on all electronics being sold or pawned using Ebay and Amazon averages.
  • Prepared and sold broad range of merchandise to individuals via Ebay.
  • Sell merchandise in store and on eBay.
  • Generated Ebay sales that resulted in being top three in the chicago region.
  • Listed and shipped on ebay Delivered exceptional customer service Handling money Communicating with NICS Inputting information into computer

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13. Tangible Property

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Here's how Tangible Property is used in Pawn Broker jobs:
  • Balanced needs of multiple customers at Inspected and purchased valuable merchandise and made loans to individuals using tangible property as collateral.
  • Specialize in running a store front buying merchandise of value, making loans to individuals using tangible property as collateral.
  • Specialized in buying merchandise of value, making loans to customers using tangible property as collateral.
  • Inspected and purchased valuable merchandise and made loans using tangible property as collateral.
  • Come to a reasonable valuation of tangible property.

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14. Customer Assets

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Here's how Customer Assets is used in Pawn Broker jobs:
  • Maintained and protected company and customer assets.
  • Prevented loss or damage to company and customer assets and maintained a professional and productive work environment.
  • Prevented loss or damage to company and customer assets.

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15. Sales Goals

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Here's how Sales Goals is used in Pawn Broker jobs:
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Exceeded sales goals consistently by establishing daily employee goals and then coaching staff on methods to achieve those milestones.
  • Meet monthly sales goals, averaging between $10 thousand to $30 thousand.
  • Commended for outstanding ability to train and motivate employees to achieve sales goals.
  • Generated sales daily on many types of items and met weekly sales goals.
  • Contributed to team profits by exceeding sales goals by 3%.
  • Achieved sales goals and service performance requirements through new customer sales.
  • Achieved and met all sales goals, month over month.
  • Helped generate weekly sales goals of more than $50,000.
  • Helped drive sales goals and achieve monthly quotas.
  • Exceed targeted sales goals by 10%.
  • Meet monthly sales goals of $5000
  • Exceed sales goals of the month.
  • Keep company sales goals met Provides an elevated customer experience to generate customer loyalty.
  • Assisted customers with meeting their financial needs Met weekly sales goals each week
  • Worked very well in a team, great communication skills Excellent customers service skills Achieved all sales goals after initial training.

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16. Background Checks

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Here's how Background Checks is used in Pawn Broker jobs:
  • Preformed firearm background checks and became very knowledgeable about jewelry and jewelry quality identification.
  • Preform background checks for purchasing firearm customers to assure they have a legal right to carry or purchase a weapon.
  • Maintained filing cabinet, processed utility payments, loan processing, processed NICS firearm background checks.
  • Maintain hard copy paper work for customers in files including Alcohol Tobacco and Background checks.
  • Process loans, buys and trades, do background checks and sell firearms.
  • Called in for federal background checks on all individuals purchasing or redeeming firearms.
  • Give cash loans, sell firearms and do criminal background checks.
  • Conduct background checks to determine eligible firearms buyers.
  • Sell firearms and do background checks.
  • Process FBI NICS background checks for purchases and loan redemptions of firearms.
  • Pawn and sell ItemsRenew pawnsCall in Background checks to FBI
  • Open,close Process background checks for guns.

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17. Large Amounts

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Here's how Large Amounts is used in Pawn Broker jobs:
  • Experienced in counting large amounts of money, filing papers, and safely closing the store.
  • Handle large amounts of cash on a daily bases, prepare deposits on a daily bases.
  • Prepared time-sensitive information, handled large amounts of money, assisted customers with new loans.
  • Handle large amounts of currency, help with keeping a neat and tidy area.
  • Inventory counts nightly Handled large amounts of cash on a daily basis.
  • Handle large amounts of cash daily depositing and distributing to clerks.
  • Handled small and large amounts of money daily.
  • Handled and loaned large amounts of cash.
  • Deal with large amounts of cash.
  • Handle large amounts of money.
  • Write pawn transactions, handle large amounts of money, Interact with numorious people, make sales.
  • Answered phone calls from customers with questions Handled large amounts of money and jewelry.
  • Aided customers by providing information on inventory Approved loans Trusted with large amounts of money

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18. Pledge Value

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Here's how Pledge Value is used in Pawn Broker jobs:
  • Rejected articles in unsatisfactory condition or having no pledge value and dealt with customers reactions to this.
  • Assign pledge value to articles based on knowledge of values or listing of whole sale prices.
  • Assigned pledge value to article based on knowledge of values and listing of wholesale prices.
  • Reject articles in unsatisfactory condition or having no pledge value.
  • Assign pledge value based on listing of wholesale prices.
  • Estimated pawn or pledge value of articles.
  • estimate pawn or pledge value of article,& examine jewelry and article to determine condition and worth.

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19. Loan Applications

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Here's how Loan Applications is used in Pawn Broker jobs:
  • Collected all necessary information and documents from clients completing loan applications.
  • Interview applicants and request specified information for loan applications.
  • Processed loan applications, appraised items brought in for pawn and answered corporate calls to determine the store's operating proficiency.
  • Approve loans within specified limits, and refer loan applications outside those limits to management for approval.
  • Meet with applicants to obtain information for loan applications and to answer questions about the process.
  • Examine, evaluate, or process loan applications.

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20. Product Knowledge

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Here's how Product Knowledge is used in Pawn Broker jobs:
  • Share product knowledge with costumers while making personal recommendation.
  • Provide excellent customer service by maintaining product knowledge.
  • Provided information with product knowledge.
  • Provided a high level of customer service based on effective communication, interpersonal skills and product knowledge.
  • Help customers with their cash needs by providing quality customer service and a fair product knowledge.
  • Provide quick and efficient customer service while remaining up to date on product knowledge.
  • Assisted in the training of loan associates unfamiliar with certain product knowledge.
  • Self-educated on product knowledge to meet customers inquiries and demands.
  • Maintain product knowledge and current market prices.
  • Assisted customer with product knowledge and purchase.
  • Shared product knowledge with customers while making personal recommendations when appropriate.
  • Greeted customers as they entered the shop Shared product knowledge with customers, while making personal recommendations.
  • Assist customers and help make decisions on purchases/layaways and explain product knowledge and features.
  • restock sales floor, clean, answer phones, maintain craigslist postings.AccomplishmentsI have learned a lot about product knowledge.

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21. Resell Collateral Pieces

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Here's how Resell Collateral Pieces is used in Pawn Broker jobs:
  • Run storefront operations to resell collateral pieces not recovered by owners.

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22. Acid Tests

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Here's how Acid Tests is used in Pawn Broker jobs:
  • Inspected articles to ascertain worth and carried out acid tests to determine purity of gold and silver items.
  • Weigh and perform acid tests to check and authenticate the condition and the value of each item.
  • Perform acid tests, weigh jewelry & Trained to examine the cut & quality of diamonds.
  • Performed acid tests in jewelry to clarify flaws and verify details.
  • Weighed gold and silver on an coin scales Using acid tests to determine carat content and purity to verify value of articles

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23. Title Loans

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Here's how Title Loans is used in Pawn Broker jobs:
  • Assist in loan department (PayDay Loans, Title Loans)Supervise jewelry dept.
  • Processed and handled customer transactions and inquiries (payday and title loans included).
  • Submitted new applications for car title loans and pay day loans.
  • Inspected, appraised wrote vehicle title loans, title buyouts.
  • Assist customers interested in obtaining Title loans and/or Payday loans.
  • Organize, Process and Manage all merchandise and title loans.
  • Assisted customers with pawn, payday and auto title loans.
  • Prepared title loans, check advances and processed pawns.
  • Processed Pawn & Car title loans for customers.
  • Offered payday and car title loans.
  • Served customers with Title loans as well
  • Inspected,appraised wrote vehicle title loans, title buyouts.
  • Trade merchandise for cash..also experience in payday loans and title loans
  • Processed title loans Processed payday loans Collections
  • Buy and Sell electronics, Jewelry & Vehicles * Data Entry * Title Loans
  • Create Title loans Call customers who are past due Schedule repos Release liens Interview, hire and train new employees.

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24. Inventory Control

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Here's how Inventory Control is used in Pawn Broker jobs:
  • Assist in inventory control and inventory data analysis.
  • Assisted upper management with successful completion of monthly task lists, including auditing and inventory control, without question.
  • Organized and built display units, inventory control, took in pawns and kept accurate records of transactions.
  • Cash handling, customer relations, inventory control, schedules, leadership task and more.
  • Complete inventory control for all jewelry items by counting, documenting and escalating any issues.
  • Maintain inventory controls by collecting stock location orders and printing requests.
  • Assist with inventory control of all store merchandise.
  • Perform meticulous inventory control for physical capital management, serviceability, transferability and returns.
  • Pawn Associate * Inventory Control * Jewelry appraisal

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25. Sales Process

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Here's how Sales Process is used in Pawn Broker jobs:
  • Provided outstanding customer service through sales and lending activities while executing the sales process effectively and proficiently.
  • Maintained and protected company and customers assets * Effectively executed the sales process and lending practice.

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26. Bank Deposits

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Here's how Bank Deposits is used in Pawn Broker jobs:
  • Perform bank deposits and withdrawals according to established policies.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Do opening and closing positions replenish missing items from shelves make bank deposits
  • Cash managment, bank deposits, money transfers and interest loans.

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27. Company Policies

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Here's how Company Policies is used in Pawn Broker jobs:
  • Maintained Financial goals/profitability/ reports/marketing and driven initiatives while adhering to company policies.
  • Interpreted company policies to workers and enforced safety regulations.
  • Handled negotiations and transactions in accordance with company policies.

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28. Customer Goods

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Here's how Customer Goods is used in Pawn Broker jobs:
  • Display impeccable appraisal skill to research and determine approximate value of customer goods, pawn loans, and purchase approvals.
  • Followed standards for accurately qualifying loans and appraising customer goods for pawn loans and purchase approvals.
  • Pawn broking includes appraising and paying fairly on customer goods.

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29. People

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Here's how People is used in Pawn Broker jobs:
  • Itemize merchandise Accomplishments I helped many people through financing hardships and gave them a piece of mind Skills Used Customer service.
  • Work with the public, helping people with loans and sales daily while keeping my stores best interest in mind.
  • Worked with all type of people and was able to communicate with each when negotiating prices on various products.
  • Maintained a spot as one of the top ten grossing sales people in the area.
  • Pawn or Sell Peoples items according to condition and value of the item.
  • Assist people to get the cash they need with an Item of collateral.
  • Pawned items at fair rates, all while helping many people in need.
  • Talk to a lot of people good customer service is a MUST!
  • Help people over the phone and providing them with information they need.
  • Maintain line of sight with people (watch for shoplifters).
  • Provide customer service to people in need of money loans.
  • Managed and lead a team averaging around 8 people.
  • People pawn items for a variety of reasons.
  • Answer the phone and help the people out with there items in pawn and tell them when it's due.
  • Communicated with many different people.
  • help people with financial needs by giving them money loans for the stuff they pawn or selling merchandise from our shop
  • Used best of judgement to see if people would come back for their item.
  • Negotiate with prices with customers when selling Constantly talking people down while they are upset Used communication skills to talk to people
  • Open & close Skills Used Where I learned all my people skills.
  • Help with customer service Accomplishments Being able to help people out Skills Used customer service

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30. Loan Portfolio

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low Demand
Here's how Loan Portfolio is used in Pawn Broker jobs:
  • Increase loan portfolio and enhance profitability, establish and build customer relationships through delivering exceptional service.
  • Maintained a rock solid consumer loan portfolio with over 200% annual returns.

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31. ATF

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Here's how ATF is used in Pawn Broker jobs:
  • Book keeping of all firearm sales in accordance of CA DOJ/BATFE regulations.
  • Followed strict ATF policies for pawning and selling firearms.
  • Verified all ATF transfers and performed monthly security check.
  • Run ATF criminal background check for firearm purchases.
  • Worked closely with local ATF Agents in compliance with federal laws and Texas Parks and Wildlife.

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32. Precious Metals

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Here's how Precious Metals is used in Pawn Broker jobs:
  • Followed detailed processes and procedures using sophisticated calibrated equipment and tools to accurately assess the values of precious metals and gemstones.
  • Pawned items, sales, appraised gold and other precious metals, also managed Bank accounts, and advertising through social media
  • Bonded by the state of Maryland to handle precious metals, and gems.
  • Examined and determined quality of diamonds and precious metals.
  • Tested all precious metals and stones for genuineness.
  • Received firearm and precious metals training.
  • Inspect precious metals and gems.
  • Appraised jewelery and precious metals.
  • Negotiated price points while purchasing and selling products Calculated and administrated loans Responsible for appraising precious metals (i.e.

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33. Items Customers

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Here's how Items Customers is used in Pawn Broker jobs:
  • Well-versed in determining authenticity, condition and value of items customers bring for pawn or sale.
  • Negotiate the amount they are willing to pay for items customers may want to pawn.
  • Negotiated the price the shop was willing to pay for items customers wanted to pawn.
  • Sell items and loan on items customers bring in.
  • Determine authenticity,condition and value of items customers bring for pawn or sale.

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34. Personal Property

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Here's how Personal Property is used in Pawn Broker jobs:
  • Provide secured loans to individuals with personal property items such as jewelry used as collateral.
  • Provided loans to individuals who placed personal property as collateral.
  • Administered secure loans using personal property as collateral.
  • Job Description: Responsible for offering secured loans to people, with items of personal property used as collateral.
  • Cashier at front desk Offer loans to customers according to the personal property Payday loan Estimate value of items pawned
  • Appraised personal property of all types of merchandise and authorized to loan up to $1000 daily.
  • Opened secured loans to people, with items of personal property used as collateral.
  • Provide small loans for peoples personal property.
  • Handled clients' personal property: i.e.
  • Negotiate loans on personal property for customers.
  • Offer secured loans to people, with items of personal property used as collateral Customer Service/Problem Solving Cashiering, Financial Management
  • Cash handling - loans in exchange for personal property Heavy customer communication Data entry Inventory

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35. Wholesale Prices

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36. Craigslist

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Here's how Craigslist is used in Pawn Broker jobs:
  • Qualify loans answer phone ring up sales price items customer service and post items for sale on craigslist
  • Maintain eBay, Craigslist, a PayPal, Facebook and Gmail accounts.
  • Update Ebay, Craigslist and other websites which carry our store items.
  • Managed postings and sales for Craigslist and Gunbroker.
  • Performed weekly inventory checks on all items in store Managed social media accounts including; Facebook, Instagram, Craigslist, Snapchat

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37. Computer System

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Here's how Computer System is used in Pawn Broker jobs:
  • Navigated multiple computer systems while maintaining a positive customer experience.
  • Maintained inventory and logged numerous transactions daily in computer system.
  • Document merchandise and computer system.
  • Utilized store computer system for sale and/or loan of item's for accountability.
  • Enter all items within pawn computer system for tracking and payment details.
  • Organized all loans and purchases and inputted them in a computer system.
  • Checked the computer system for problems and repaired the systems.
  • Complete designated cashier and closing reports in the computer system.
  • Added new customers and merchandise into the computer system.
  • Enter all data into computer system for tracking purposes.
  • Cash handling, computer systems.

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38. Customer Questions

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Here's how Customer Questions is used in Pawn Broker jobs:
  • Answered Customer questions and addressed problems and complaints in person and via phone.
  • Answer customer questions in person, through email and over phone calls.
  • Answered customer questions about problems with their accounts.
  • Responded to customer questions, and complaints.
  • Resolved customer questions and complaints.

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39. Customer Information

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Here's how Customer Information is used in Pawn Broker jobs:
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs.
  • Gathered and verified all required customer information for tracking purposes.
  • Maintained customer information and merchandise in the database.
  • Help Supervise and secure important customer information daily.
  • Entered customer information using data entry.
  • Cash handling, Customer Service, Data Entry, Filing customer information.
  • Update customer information, answer and make outgoing calls.
  • Maintained customer information in the store database.
  • Prepare product or service reports by collecting and analyzingcustomer information.
  • Price merchandise for sale, maintain customer information on computer, and manage various internet accounts for internet sales.
  • Maintained a neat and clean environment Entered customer information Established lawns Sold merchindise Became familiair with customers needs

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40. Special Needs

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Here's how Special Needs is used in Pawn Broker jobs:
  • Tracked down sources of special products and services to meet customers' special needs.

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41. Customer Complaints

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Here's how Customer Complaints is used in Pawn Broker jobs:
  • Resolved customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Resolve customer complaints regarding pawns, sales, and service.
  • Answered client questions and was in charge of customer complaints.
  • Handled customer complaints, armed security for store and office.
  • Handle customer complaints and take appropriate action to resolve them.
  • Handled customer complaints and maintained retention of member accounts.
  • Respond and handle customer complaints.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

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43. Retail Store

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Here's how Retail Store is used in Pawn Broker jobs:
  • Maintain an organized warehouse as well as an inviting retail store.
  • Manage and maintain daily operations of retail store front.

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44. General Merchandise

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Here's how General Merchandise is used in Pawn Broker jobs:
  • Evaluated jewelry and other general merchandise for resell.
  • Assess value for jewelry and general merchandise and apply current market value based on pawn market.
  • General merchandise, Precious Metals (Gold, Diamonds), Antique merchandise, etc.
  • Conduct jewelry and general merchandise audits periodically threw out the day.
  • Clean and price jewelry and general merchandise.
  • Pawn and Sell jewelry and general merchandise.
  • Evaluated general merchandise, authenticated jewelry in order to meet or get as close to customers desired loan amount.

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45. Credit Card Transactions

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Here's how Credit Card Transactions is used in Pawn Broker jobs:
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Operated a cash register to process cash, check and credit card transactions.

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46. Police Reports

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Here's how Police Reports is used in Pawn Broker jobs:
  • Keep up to date with state and local laws; police reports, loan fees and legal procedures.
  • Examine customer s identification and record thumbprints for police reports.
  • Examined customers identification and recorded thumbprints for police reports *Issues pledge tickets and keeps reports of all loans

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47. Processing Loan Payments

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48. Negotiable Items

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Here's how Negotiable Items is used in Pawn Broker jobs:
  • Handle all cash and negotiable items in accordance with established policies, procedures and practices.
  • Handle all cash and negotiable items according to company standards.

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49. Greeting Customers

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Here's how Greeting Customers is used in Pawn Broker jobs:
  • Pawn items for money n receiving payments, greeting customers, and also helping with whatever helps them.
  • Assist as a floor general (greeting customers, floor security).

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50. Company Standards

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Here's how Company Standards is used in Pawn Broker jobs:
  • Provide exceptional level of customer service while upholding company standards.
  • Executed daily operations of cash handling, credit card purchases, customer service beyond company standards, and store cleanliness.
  • Upload items online that meet company standards.
  • Answer incoming calls per company standards.

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20 Most Common Skills For A Pawn Broker

Outgoing Merchandise

29.0%

Example Jewelry

17.5%

Sales Floor

9.1%

Customer Service

7.2%

Pawn Shop

4.1%

Payday Loans

4.0%

Pawn Loans

3.4%

Phone Calls

2.9%

Data Entry

2.7%

Collateral Loans

2.6%

Musical Instruments

2.3%

Ebay

2.0%

Tangible Property

2.0%

Customer Assets

1.7%

Sales Goals

1.7%

Background Checks

1.6%

Large Amounts

1.6%

Pledge Value

1.5%

Loan Applications

1.5%

Product Knowledge

1.5%
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Typical Skill-Sets Required For A Pawn Broker

Rank Skill
1 Outgoing Merchandise 22.6%
2 Example Jewelry 13.6%
3 Sales Floor 7.1%
4 Customer Service 5.6%
5 Pawn Shop 3.2%
6 Payday Loans 3.1%
7 Pawn Loans 2.6%
8 Phone Calls 2.3%
9 Data Entry 2.1%
10 Collateral Loans 2.0%
11 Musical Instruments 1.8%
12 Ebay 1.6%
13 Tangible Property 1.5%
14 Customer Assets 1.3%
15 Sales Goals 1.3%
16 Background Checks 1.3%
17 Large Amounts 1.3%
18 Pledge Value 1.2%
19 Loan Applications 1.2%
20 Product Knowledge 1.1%
21 Resell Collateral Pieces 1.0%
22 Acid Tests 1.0%
23 Title Loans 1.0%
24 Inventory Control 1.0%
25 Sales Process 1.0%
26 Bank Deposits 0.9%
27 Company Policies 0.9%
28 Customer Goods 0.9%
29 People 0.8%
30 Loan Portfolio 0.8%
31 ATF 0.7%
32 Precious Metals 0.7%
33 Items Customers 0.7%
34 Personal Property 0.7%
35 Wholesale Prices 0.7%
36 Craigslist 0.7%
37 Computer System 0.7%
38 Customer Questions 0.7%
39 Customer Information 0.6%
40 Special Needs 0.6%
41 Customer Complaints 0.6%
42 Legal Aspects 0.6%
43 Retail Store 0.6%
44 General Merchandise 0.6%
45 Credit Card Transactions 0.6%
46 Police Reports 0.6%
47 Processing Loan Payments 0.6%
48 Negotiable Items 0.6%
49 Greeting Customers 0.5%
50 Company Standards 0.5%
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