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  • Customer Focus Analyst (Unit 42 MDR) - Remote Weekend Shift

    Palo Alto Networks 4.8company rating

    Remote or New Rochelle, NY job

    Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description The Team Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations. If you're looking for a career with access to the brightest minds in cybersecurity, you've found it. We have a hunger for researching, hunting out the world's newest threats and sharing them with our industry to make the digital world a safer place. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects - centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we're constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be! Job Summary Unit 42's Managed Detection and Response (MDR) service is growing fast - and we're building a customer-centric team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst, you'll act as the front line of communication between our MDR analysts and our customers, helping bridge the gap between incident response and customer understanding. You'll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction. This role is ideal for someone who is technical at their core, but enjoys customer interactions, driving clarity, and ensuring our partners feel confident and supported in their cybersecurity journey. Key Responsibilities Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance Support onboarding activities for new customers Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations Collaborate with MDR analysts to ensure the customer's technical questions about incidents or threats are fully addressed Own the customer communication lifecycle during ongoing incidents - ensure timely updates, clarity, and alignment on next steps Help drive consistency and quality in how incidents and threat intelligence are communicated externally Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team Qualifications Preferred Qualifications 1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, or customer support - must, Tier 1/2 SOC analyst experience Hands-on experience with tools such as EDR, SIEM, SOAR, or XDR Strong customer communication skills - verbal and written - with the ability to explain complex technical details clearly Experience reviewing, drafting, or presenting incident reports and security findings Familiarity with Cortex XDR or Cortex XSOAR Experience onboarding new security services or clients Additional Information Salary Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $104500/YR - $169100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
    $104.5k-169.1k yearly 4d ago
  • Restaurant Delivery - Be Your Own Boss

    Doordash 4.4company rating

    New York, NY job

    Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting. Quick and easy start: Sign up in minutes and get on the road fast.** Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket. Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click ā€œApply Nowā€ and complete the sign up process Download the DoorDash Dasher app and go *Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
    $55k-97k yearly est. 10d ago
  • Estimator (Art Logistics)

    Alchemy Global Talent Solutions 3.6company rating

    Santa Rosa, CA job

    Join a prestigious fine art logistics company on the West Coast where creativity, precision, and excellence meet. This Estimator role offers a unique opportunity to support world-class clients by delivering bespoke project proposals for high-value art transportation, packing, and installation. Based in San Francisco, you'll collaborate with industry experts and be at the forefront of transforming complex logistical challenges into seamless solutions. What You'll Be Doing: Evaluate project scopes and costs across fine art services including packing, crating, installation, and national/international shipping. Produce accurate and timely estimates focused on efficiency, scheduling, and cost-effectiveness. Partner with the Business Development Team to support incoming client property transitions into facilities. Act as a main contact for incoming service enquiries from galleries, collectors, museums, and artists. Assist in onboarding new clients, ensuring all documentation and processes are completed. Conduct local site visits to assess client needs in coordination with Operations Teams. Translate project details into organised documentation for seamless handoff to operations. Liaise with third-party vendors to develop tailored solutions for client needs. Maintain precise records of all estimates, communications, and project stages. Provide logistical guidance and support for complex, multi-phased projects. Use photo documentation, inventory systems, and project planning tools effectively. Participate in other assigned projects as needed by management. What We're Looking For: Previous experience in fine art logistics or related relocation services. Strong knowledge of art packing, crating, and transportation standards. Excellent communication skills with a client-first approach. Strong analytical ability and multi-project management skills. Proficiency in Microsoft Office and Google Suite, with a willingness to learn internal tools. Valid driver's licence and willingness to travel locally and regionally as needed.
    $68k-108k yearly est. 5d ago
  • Process Specialist

    Calance 4.3company rating

    Los Angeles, CA job

    Process Optimization Consultant Client Site: Los Angeles, CA (Remote) 6 month contract Rate Range: $70- $90/hr, W2 +Benefits We are looking for a Process Optimization Consultant to support clients ongoing IT refresh project Requirements: Analyzing, improving, and streamlining workflows using Lean, Six Sigma (DMAIC), and Kaizen methods to boost efficiency, cut costs, and ensure quality, requiring skills in data analysis, project leadership, stakeholder engagement, and team coaching to implement process changes and sustain improvements for operational excellence. Key is process optimization and driving measurable improvements in cost reduction, cycle time, quality, customer satisfaction and efficiency. Process Analysis: Map and analyze current processes (AS-IS) to identify bottlenecks, waste, and inefficiencies using data and KPIs. Methodology Application: Lead projects using Lean, Six Sigma (DMAIC/DMADV), and Kaizen events to solve problems and improve performance. Project Management: Plan, execute, and monitor improvement initiatives, ensuring timely and cost-effective results. Team Leadership & Training: Coach and mentor cross-functional teams on continuous improvement tools and foster a culture of problem-solving. Stakeholder Engagement: Collaborate with various departments (IT, Operations, etc.) to gain buy-in and integrate solutions. Data & Metrics: Collect, analyze, and report on performance data to measure ROI and sustain improvements. Core Skills & Tools Methodologies : Lean, Six Sigma (Black Belt/Green Belt), Kaizen, Value Stream Mapping, Root Cause Analysis, DMAIC. Tools : Process Mapping, Statistical Analysis, Process Mining, Automation (RPA), Data Analytics. Attributes : Data-driven, results-oriented, strong leadership, communication, and problem-solving.
    $70-90 hourly 1d ago
  • Product Marketing & Communications Manager

    Dice 4.4company rating

    Irvine, CA job

    Dice's customer, a technology solutions provider, is currently looking to hire a Product Marketing & Communications Manager for a 6-month contract opportunity. This position offers a flexible hybrid work schedule and can be performed primarily remotely with occasional visits to the office in Irvine, CA on an as-needed basis for events and customer interfacing. Title: Product Marketing & Communications Manager Location: Irvine, CA (Hybrid / Primarily Remote) Overview: The Product Marketing & Communications Manager for Transformation Programs will be part of a growing team that's driving impactful change and transformation through innovative marketing and communication strategies. We are seeking a creative and highly energized Product Marketing/Marketing & Communications Manager who will be focused on driving clarity and engagement on key enterprise transformation initiatives. Qualifications: 7-10+ years in marketing and communications. Experiential marketing and proven project or product management skills in a large corporate environment a must. Must be able to get hands-on and produce content and events as well as manage a team of creatives to do the same. Background in marketing and communications, GTM strategy development, activation campaign planning and execution Excellent interpersonal and communication style, with proven active listening and critical thinking ability Outstanding learning agility, with ability to pick up new concepts in a fast-paced environment Ability to translate and apply product marketing and go-to-market know how into internal business transformation and change activation objectives Tech savvy, with some exposure with large scale digital transformation efforts preferred. Experience in the financial services industry a plus Responsibilities: Marketing & Communications Management Leverage storytelling skills to discover, identify and develop compelling narratives and content to inspire and motivate employees. Draft and edit a wide range of communication materials tailored for internal stakeholders, including articles, executive communications, and digital content. Act as editor-in-chief to source and manage content and events pipeline. Support and enhance content production and approval processes to ensure effective management and timely deployment. Experiential Marketing & Event Design, Planning & Execution: Design, plan and execute a variety of internal events ranging from town halls and symposiums to immersive learning exercises, such as hackathons, katas and dojos. Campaign and Project Management: Lead coordination efforts for internal marketing campaigns and/or delivery projects to support communication strategies. This includes managing timelines, resources, and stakeholder expectations to ensure successful execution. Build relationships with key internal stakeholders to understand pain points, change impacts and needs. Segment employees and stakeholders based on roles, functions and motivation to tailor communications and engagement strategies. Develop customer engagement and enablement GTM strategies and campaign plans. Identify and document moments that matter as part of a customer change journeys. Collaborate with cross-functional teams, to ensure consistency in messaging and alignment of communication strategies with broader organizational objectives. Monitoring and Measuring Progress: Monitor stakeholder sentiment and engagement to identify opportunities and proactively address issues related to internal change initiatives. Facilitate feedback loops and gather insights to inform marketing, communications and engagement strategies. Take a data driven approach to continuously track the progress of the transformation and make necessary adjustments based on feedback and other data. About the Company: A technology solutions provider based in Chicago, IL, which is dedicated to empowering the fintech, healthcare and education industry with cutting-edge technology solutions to optimize costs and cloud infrastructure. As a leading provider of Automation Consultancy, Managed Cloud Services, and Integrations, we bring expertise and innovation to every project. Why this Opportunity? Incumbent team members testify: ā€œWorking in this team has been a transformative experience, allowing me to grow both professionally and personallyā€ ā€œI love this team! Respectful environment, supportive leaders. One of the best gigs I've had in yearsā€ ā€œWhat we're doing here isn't just innovative… it's also very, very fun!ā€ This role offers a unique chance to grow your career in a dynamic environment, with potential for contract-to-hire after six months for the right candidate. Our customer values diverse perspectives and experiences. If you have a background in marketing and communications, GTM strategy development, activation campaign planning and execution, we encourage you to apply.
    $77k-95k yearly est. 1d ago
  • Technical Service Delivery Lead (XSIAM)

    Palo Alto Networks 4.8company rating

    Santa Clara, CA job

    Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description The Team As part of the Unit 42 Managed XSIAM organization, the team helps customers operationalize and optimize their Managed XSIAM deployments-delivering proactive, white-glove guidance that enhances their detection, investigation, and response capabilities. Our mission is to help customers maximize the value of Cortex XSIAM while continuously improving their overall security posture and SOC maturity. Job Summary The Technical Service Delivery Lead (XSIAM) acts as the technical focal point for Managed XSIAM customers, driving onboarding, adoption, and ongoing success. You'll combine deep product expertise with a consultative approach to guide customers through their security journey-translating their goals into measurable outcomes and ensuring fast, meaningful ROI from their Managed XSIAM investment. You will collaborate closely with our SOC engineering, threat hunting, and product teams to tailor the service to each customer's environment, ensuring seamless delivery and exceptional customer experience. Key Responsibilities Value Delivery: Deliver white-glove onboarding and ongoing technical guidance for Managed XSIAM customers Collect and analyze customer security data to identify improvement opportunities in detection coverage, alert quality, tenant hygiene, and potential automation use cases Advise customers on best practices for alert tuning, data onboarding, and correlation optimization Drive continuous improvement in customer security posture and measurable time-to-value outcomes Operational Excellence: Manage incoming customer requests, prioritize effectively, and collaborate with the SOC engineering team to ensure timely, high-quality delivery Lead customer touchpoints, including onboarding sessions, security reviews, and proactive engagement meetings Translate complex detection and response concepts into actionable guidance for diverse audiences Collaboration & Enablement: Partner with Unit 42's SOC engineering, Product, and MDR teams to ensure consistent service quality and cross-functional alignment Collaborate with the SOC engineering team to design and implement automation workflows that enhance detection, response, and reporting efficiency Champion customer needs internally, advocating for enhancements and escalations where needed Contribute to documentation, best practices, and scalable frameworks for the Managed XSIAM service Qualifications Preferred Qualifications 5+ years of professional experience in Customer Success, Technical Account Management, Security Consulting, Solutions Architecture, or SOC operations (preferably within enterprise cybersecurity or SaaS environments) Strong understanding of XDR, SIEM, and SOAR technologies, including incident and alert management, correlation development, and data source onboarding Demonstrated experience collaborating with security analysts, engineers, and threat hunters in operational environments Excellent communication skills-able to explain complex security concepts clearly to both technical and non-technical audiences Analytical mindset with strong problem-solving abilities and sound judgment in prioritizing tasks and managing complex customer needs Deep curiosity and a growth mindset-comfortable learning and adapting to evolving technologies and detection methodologies Bachelor's degree in Computer Science, Information Security, or a related field or equivalent military experience Additional Information Salary Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $127600/YR - $206500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
    $127.6k-206.5k yearly 2d ago
  • Restaurant Delivery - Work When you want

    Doordash 4.4company rating

    Nassau, NY job

    Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting. Quick and easy start: Sign up in minutes and get on the road fast.** Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket. Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click ā€œApply Nowā€ and complete the sign up process Download the DoorDash Dasher app and go *Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
    $33k-44k yearly est. 10d ago
  • Workday Solutions Engineer, People Technology

    Palo Alto Networks 4.8company rating

    Santa Clara, CA job

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description We're looking for a skilled Workday Solutions Engineer, People Technology to join our growing team. In this hands-on role, you'll be instrumental in optimizing, configuring, and maintaining our People technology systems, with a primary focus on Workday. You'll play a key part in designing solutions that leverage AI and automation to simplify and streamline administrative processes across our global organization. This is an opportunity to directly impact the future of People technology by driving critical automation initiatives, enhancing core processes through expert Workday configuration, and providing technical guidance to support our People team and the wider organization. This is an in-office role based at our HQ in Santa Clara, CA. Your Impact Workday Configuration & Solution Design: Drive the hands-on configuration, enhancement, and optimization of our Workday ecosystem, with a strong emphasis on Workday HCM (Core HCM), Workday Recruiting, Workday Dashboards, and Workday Time Off/Absence Management. This includes gathering detailed requirements, designing technical solutions, configuring the system, supporting testing, and assisting with implementation Workday Technical Enablement: Utilize Workday Extend to enable AI-integrated solutions with custom external tools and agentic platforms. AI, Automation & Innovation: Champion an AI-first mindset to reimagine HR technology solutions, bringing transformative and disruptive innovation that challenges the status quo and deliver next-generation employee experiences Data & Analytics: Support the development and maintenance of key metrics and operational dashboards in Workday and Tableau to provide critical insights Customer-Centric Operations Support: Provide excellent, timely customer support to our broader People team, acting as a trusted consultant to solve complex business problems related to People technology. You'll proactively identify opportunities for automation and simplification within existing processes and propose innovative solutions People Operations Enablement: Partner closely with People Operations teams to design technology that supports their evolving delivery model and be responsive to changing technology to better deliver service. You'll also help drive AI and automation adoption, improve technical acumen, and enable these teams to significantly improve efficiency and effectiveness Qualifications Your Experience 5+ years of progressive experience in HR Operations, HRIS, or a related People Technology field, with extensive hands-on Workday configuration experience in a global environment Demonstrated expertise in Workday HCM (Core HCM), Workday Recruiting, Workday Dashboards, and Workday Time Off/Absence Management Expertise in JavaScript, HTML, and CSS core technologies for front-end Workday Extend user interface design and the client-side logic; XML, XSLT, and Workday Studio skill to build third-party system connections, SOAP APIs, or other scripted interactions. Strong technical acumen with the ability to build complex analyses, models, and automations using tools like Google Sheets or Excel Experience with AI and automation, including writing effective prompts for generative AI systems (e.g., Google GEM, ChatGPT, Glean). Experience with Robotic Process Automation (RPA) tools is a significant plus Excellent communication and collaboration skills, with the ability to partner effectively with diverse stakeholders A mindset of applied disruption, with the curiosity to challenge the status quo and a passion for improving and automating processes with modern technology Strong analytical and problem-solving abilities; adept at identifying root causes, critically reviewing data, and implementing practical, scalable solutions A results-oriented approach, with a history of pushing yourself and others to achieve challenging goals and deliver on commitments in a fast-paced environment Exceptional attention to detail with an unwavering commitment to data integrity and quality. Ability to produce clear, concise, and detailed technical requirements documentation Additional Information Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $106000/YR - $172500/YR The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes
    $106k-172.5k yearly 1d ago
  • Epic ASAP Consultant

    Onpoint Search Consultants 4.2company rating

    Remote or Los Angeles, CA job

    What you will find ... 100% REMOTE (6+ months) PTO days + 401K (3% auto contribution) top ranked hospital in the U.S. What you will do ... Epic ASAP build Epic ASAP workflows Design & build for Epic Inpatient optimizations Support projects for Epic Orders & ClinDoc Wish list ... 5+ years of Epic ASAP build REQUIRED: Epic ASAP certification REQUIRED: align with core PST hours workflow & optimization for Epic ASAP support Epic Orders & ClinDoc
    $97k-123k yearly est. 1d ago
  • Senior Associate, Growth and Business Development

    Heritage Health Network 3.9company rating

    Riverside, CA job

    The Growth team is HHN's engine for revenue expansion and strategic partnership development. The team is expected to deeply understand HHN's model, value proposition, and operational workflows to advance partnerships that are mutually beneficial, sustainable, and mission-aligned. Responsibilities Build and maintain strong relationships with primary care practices, hospital emergency departments, and behavioral health providers to identify ECM-eligible members. Conduct regular in-person outreach and education to clinical partners, serving as HHN's primary representative in the field. Drive monthly ECM enrollment by generating referral leads and coordinating with the Enrollment/Intake team for timely member onboarding. Collaborate with PCP offices to identify eligible members within their patient panels and support improvements in quality and HEDIS performance. Develop and strengthen hospital and ED referral pipelines, including supporting discharge planning workflows that route high-need members to HHN. Support the creation and execution of MOUs with hospitals, clinics, and behavioral health partners to formalize referral relationships. Maintain accurate documentation of outreach activities, partner interactions, and referral opportunities, providing regular updates to internal leadership. Partner cross-functionally with Operations, Care Management, Reporting, and Compliance teams to ensure seamless partner onboarding and effective referral workflows. Skills Required Proficiency with CRM or referral-tracking systems and the ability to learn new platforms quickly. Comfortable navigating payer portals, provider directories, and electronic documentation tools. Ability to analyze referral data, enrollment trends, and partner performance metrics. Strong operational skills to manage outreach workflows and support efficient enrollment processes. Experience creating and refining repeatable processes for partner engagement and lead generation. Skilled in using spreadsheets and basic data tools to track KPIs and organize information. Proficient with Microsoft Office, Google Workspace, and virtual meeting platforms. Strong computer literacy, including accurate digital documentation and professional communication. Competencies Demonstrates leadership by taking ownership of outreach territory, building partnerships, and driving enrollment results independently. Manages priorities, schedules, and partner relationships with strong organization and follow-through. Applies effective problem-solving skills to identify ECM-eligible members, navigate partner barriers, and resolve workflow issues. Collaborates smoothly with Operations, Enrollment, Care Management, and external clinical teams to ensure seamless referral processes. Executes outreach and engagement activities with operational discipline, reliability, and attention to detail. Makes sound, timely decisions in dynamic field environments while aligning with HHN protocols and partner needs. Builds strong interpersonal relationships with PCPs, hospital staff, and behavioral health providers through trust, professionalism, and clear communication. Demonstrates adaptability and emotional intelligence when working with diverse partners and high-need member populations. Job Requirements Education: Bachelor's required; Master's is a plus. Experience: 3+ years of experience in consulting, business development, strategy, or growth roles, preferably within healthcare, health tech, or payer/provider organizations. Direct experience interacting with clients or external partners. Demonstrated experience developing models, pitch materials, and strategic recommendations. Comfort working in a fast-paced, ambiguous startup environment. How to Apply If you are interested in joining our team, please submit your application through this link: https://heritagehealthnetwork.zohorecruit.com/jobs/Careers/**********04212001/Senior-Associate-Growth-and-Business-Development?source=CareerSite
    $64k-89k yearly est. 4d ago
  • Contract Mandarin Document Review Attorney

    Medium 4.0company rating

    Remote or San Francisco, CA job

    Mandarin Document Reviewer Contact Review - Washington, DC Familiarity with document review workflows Examples: Privilege/Responsiveness Review, Redactions, Conceptual Searching, First and Second Review, etc. Experience with electronic document review technology Examples: Relativity, Concordance, ViewPoint, etc. Active bar admission in at least 1 U.S. Jurisdiction and status in good standing Ability to read/write Mandarin Chinese. Preferred Skills (Not Required) Experience as a member of a document review team Familiarity with Relativity 9.0 or higher version 2+ years of legal support experience Hours & Location Location (including opportunity for remote work) is established on a project‑by‑project basis Hours (including the opportunity to work outside standard business hours) are established on a project‑by‑project basis About Contact Contact Review prides itself on finding high‑quality, high‑accountability, barred attorneys specifically tailored to the needs of our project. We seek attorneys to assist with document review, privilege review, expert testimony, legal research, and foreign language translation. Unlike other eDiscovery vendors, Contact fosters a culture where every project manager, programmer, engineer, reviewer, and analyst sees themselves as an extension of the projects' team. Here at Contact, we look for ways to improve efficiency, streamline workflows, and put our clients in the best possible position to weather the next storm. For more information about Contact Review please visit: ************************************************************* Salary: $60 - $60 an hour #J-18808-Ljbffr
    $60-60 hourly 3d ago
  • Engineering Project Manager

    Red Oak Technologies 4.0company rating

    Culver City, CA job

    Since 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources. ā€œNOTE: If selected for this position, you are required to perform ALL work onsite, based on the client's specified hybrid work schedule (currently onsite 3 days a week: Tuesday, Wednesday and Thursday).ā€ Engineering Project Manager Culver City, CA 12 months + possible ext Job details: We are seeking a highly motivated and experienced Engineering Project Manager to join our dynamic team. Responsibilities: Technical Liaison: Serve as the primary point of contact between business, product, and engineering teams. Understand and interpret business requirements, translate them into actionable engineering tasks, and communicate technical details, options, and limitations back to product and business stakeholders in a clear and concise manner. Project Management: Independently manage complex, cross-functional engineering projects with tight deadlines, ensuring projects are delivered on time, within budget, and to the required quality standards. Communication & Collaboration: Facilitate effective communication and collaboration between cross-functional teams, including product management, engineering, QA, and operations. Risk Management: Identify, assess, and mitigate potential risks and issues that could impact project timelines or deliverables. Resource Management: Work with technical leads to ensure appropriate resource allocation for projects. Documentation: Maintain accurate and up-to-date project documentation, including project plans, status reports, and meeting minutes. Stakeholder Management: Effectively manage stakeholder expectations and communicate project status updates on a regular basis. Time Zone Management: Effectively manage and coordinate with engineering teams located in different time zones, ensuring efficient workflow and communication. Decision Making: Help the teams make informed decisions based on technical understanding, business priorities, and project requirements. SDLC Process Improvement: Help define, implement, and continuously improve our SDLC processes, ensuring efficiency, transparency, and Collaboration.
    $92k-142k yearly est. 4d ago
  • Work From Home -Remote English Writer

    Outlier 4.2company rating

    Remote or Los Angeles, CA job

    Earn up to $16 USD/hourly and work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a ā€œuser mindsetā€ to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB Ā£ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
    $16-16.1 hourly 7d ago
  • Denim Product Development & Production Assistant

    Rails 3.8company rating

    Los Angeles, CA job

    Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Responsibilities: Create and manage the Bill of Materials. Update Net Suite, including purchase orders, style master set-up, and production files. Sample tracking from development through TOP. Assist PD and design vendor follow-up with trim development for SMS. Assist with prep for production fittings - sample organization and data collection. Collaborate with the team on fabric library organization, lab dip, trim request, comments and approvals, and sample and trim archive organization. Assist with creating and updating product knowledge documents. Assist with checking and correcting E-commerce copy. Support with organizing and inventory management of supplies. Requirements: 1-2 years of experience in the garment industry or a degree in fashion product development Must be able to maintain an onsite presence at our Los Angeles office 4 days out of the week Microsoft Office and Google Suite familiarity PLM experience a plus Team player Organized Excellent communication Attention to detail Problem solving Initiative-taker Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
    $48k-66k yearly est. 5d ago
  • Staff Data Scientist, Full Stack

    Palo Alto Networks 4.8company rating

    Santa Clara, CA job

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career As a Staff Data Engineer and Scientist, you will be an integral member of our Customer Analytics team, responsible for shaping the future of our business operations through robust data infrastructure and advanced analytical solutions. This unique hybrid role combines data engineering and applied AI/ML, requiring an entrepreneurial problem-solver who thrives in tackling ambiguous business problems through their deep understanding of the business as well as deep technical expertise. You will act as both a strategic partner as well as builder, developing deep insights , building, developing and curating new datasets, as well as owning the end to end ML/AI model deployment for key customer success initiatives. You will be constantly challenged by tough engineering and design tasks, working in a fast-paced setting to deliver high-quality, impactful work. This is an in office role 3 days/week in our HQ, Santa Clara, CA Your Impact In this versatile role, you will drive impact across both data engineering and data science domains: Data Engineering Foundations Design & Development: Design and implement scalable data architectures and datasets that support the organization's evolving data needs, providing the technical foundations for our analytics team and business users. Data Engineering: Support and implement large datasets in batch/real-time analytical solutions leveraging data transformation technologies. Data Security & Scalability: Enable robust data-level security features and build scalable solutions to support dynamic cloud environments, including financial considerations. Process Improvement: Perform code reviews with peers and make recommendations on how to improve our end-to-end development processes. AI/ML Innovation & Business Impact Develop & Deploy Classical ML Models: Own the end-to-end lifecycle of machine learning projects. You'll build and productionize sophisticated models for critical business areas such as marketing attribution, customer churn prediction, case escalation and other relevant use-cases to post-sales. Optimize AI Agentic Systems: Play a key role in our generative AI initiatives. You will be responsible for characterizing, evaluating, and fine-tuning AI agents-such as conversational systems that allow users to query massive datasets using natural language-to improve their accuracy, efficiency, and reliability. Partner with Business Stakeholders: Act as an internal consultant to our Go-to-Market (GTM), Global Customer Services (GCS) and Product and Finance teams. You'll translate business challenges into data science use-cases, identify opportunities for AI-driven solutions, and present your findings in a clear, actionable manner. Own the Full Data Science Lifecycle: Your responsibilities will cover the entire project workflow, working with the business to understand the problem, charting a path to solve the problem, feature engineering, model selection and training, robust evaluation, deployment, and, in partnership with the data platform team, ongoing monitoring for performance degradation. Qualifications Your Experience 7 plus years experience building and maintain data pipeline both for reporting, analysis and feature engineering. Experience building and optimizing clean, well-structured analytical datasets for business and data science use cases. This includes Implementing and supporting Big Data solutions for both batch (scheduled) and real-time (streaming) analytics. Prior experience working extensively within dynamic cloud environments, specifically Google Cloud Services (GCS) BigQuery and Vertex AI. Prior experience developing dashboards in Tableau/Looker or similar data viz platform. Nice to have: Experience implementing and managing data-level security features to ensure data is protected and access is properly controlled. Expert-level programming skills in Python and familiarity with core data science and machine learning libraries (e.g., Scikit-learn, Pandas, PyTorch/TensorFlow, XGBoost). A solid command of SQL for complex querying and data manipulation. Proven ability to work autonomously, navigate ambiguity, and drive projects from concept to completion. Preferred Qualifications Prior working experience in Customer Analytics space and customer experience use-cases, e.g. Escalation, Risk predictors, Renewals and efficiency of project delivery in Professional Services space. Direct experience with generative AI, including hands-on work with LLMs and frameworks like LangChain, LlamaIndex, or the Hugging Face ecosystem. Experience in evaluating and optimizing the performance of AI systems or agents. Demonstrated expertise in specialized modeling domains such as causal inference, time-series analysis. An MS or PhD in a quantitative field like Computer Science, AI, Statistics, or equivalent practical experience or equivalent military experience. Additional Information The Team Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $143000- $231000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
    $143k-231k yearly 2d ago
  • Product Management Intern

    Warp 3.6company rating

    Los Angeles, CA job

    Warp is building the future of freight. We're an AI-powered, tech-first logistics company reinventing middle-mile delivery through our dynamic hub-and-spoke network. Backed by top investors, we serve some of the fastest-growing brands in the U.S. What You'll Do: As a Product Management Intern, you'll work closely with our product and engineering teams to help define, design, and deliver features that power Warp's platform. You'll gain hands-on experience in how a high-growth logistics startup builds technology, prioritizes customer needs, and scales products to support national operations. Responsibilities: Support product discovery by gathering requirements from customers, internal teams, and industry research Assist in writing product specs, user stories, and acceptance criteria Collaborate with design and engineering to ensure smooth execution of new features Analyze product usage data and customer feedback to identify opportunities for improvement Help with QA testing and release documentation Participate in product roadmap discussions and sprint planning sessions What We're Looking For: Interest in logistics, supply chain, startups, or product management Strong analytical and communication skills, with a detail-oriented mindset Familiarity with tools like Figma, Jira, or product analytics platforms (bonus but not required) Problem-solver who thrives in fast-paced, dynamic environments Junior or senior undergraduate student, recent grad, or MBA candidate Why Warp? Work with a driven, mission-focused team redefining freight through technology and automation Direct exposure to the full product lifecycle, from idea to launch Opportunity to contribute meaningfully to products used by some of the largest brands in the U.S.
    $30k-41k yearly est. 3d ago
  • Release Train Engineer (TEMPO), TS/SCI

    Blue Sky Innovators 4.1company rating

    Linda, CA job

    Job Description REQUIREMENTS: Provide programmatic, execution, and administrative support to Government Program Directors and Managers for ACAT-1 equivalent military acquisition program(s). The position requires extensive acquisition, operational, and engineering experience, specifically monitoring program execution and integration of complex programs and multi-domain command and control (C2) systems. Translate acquisition and operational priorities into executable software development and integration plans Monitor system development / integration; communicate progress / risks to program management; identify / clear blockers to success through deep understanding of C2 systems Relevant experience developing, reviewing and coordinating acquisition documentation such as Statement of Work [SOWs], Request for Proposal [RFPs] and technical evaluations; mission integration; and government program office support. Tasks will include assisting the C2 system transition to operations through TTP and CONEMP development; aligning system development with operational training and planning; guidance to PMOs and MAJCOMs on standing up an operational squadron; and collaboration coordination across system stakeholders to include corporate developers, government test units, and program offices. Positions will be responsible for space segment integration into the system of systems. May be required to perform budget analysis, help develop POM inputs and analyze financial execution of the program(s). This position will provide support to the organization's leadership in meetings with other organizations and industry and will require CONUS and OCONUS travel. EDUCATION: Master of Science or Engineering Degree in relevant field EXPERIENCE: 7+ years of experience supporting national security programs as an engineer, systems engineer, and/or in a technical program management capacity. CLEARANCE REQUIREMENTS: Current/active Top Secret/SCI; Current or recent DoD SAP access Subject to a Counterintelligence (CI) polygraph Salary range for the position is $165,000 - $185,000 per year. Specific compensation will be determined by several factors including experience, education, skills, and knowledge. We also offer medical/dental/vision benefits and 401k contribution. Blue Sky Innovators, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you are a qualified job seeker with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access ******************************** as a result of your disability. To request an accommodation, please email us at ***************************** and provide your name and contact information. Please note: this is only for job seekers with disabilities requesting an accommodation.
    $165k-185k yearly 17d ago
  • Machine Learning Engineer

    Onyx 4.0company rating

    San Francisco, CA job

    About the rolešŸ’„ Your impact Onyx is a popular open source project with hundreds of thousands of users. The project has over 10K stars and over 3K community members across Slack and Discord (these stats may already be out of date when you read this). You'll have the opportunity to build in the open and your work may be used by millions of people in the future. šŸ’” About the role Onyx is the knowledge layer on top of LLMs. Help us improve our agent and knowledge retrieval capabilities to push the frontier on unsolved problems like multi-hop QA, needle in haystack, aggregation type RAG, etc. This is an in-person role based in San Francisco, CA. You'll be: Evaluating and implementing LLM based knowledge graphs, advanced RAG approaches (StructRAG, etc.), LLM agents, advances in NLP, multi-modal transformers, advanced information retrieval algorithms Working on users' experience with the platform through features like learn from feedback, search personalization, SME suggestion, etc. Build a semantic and programmatically useful understanding of the organization's priorities, projects, and people as additional signals to the answering capabilities of Onyx Own the approach from inception to validation to production code Collaborate with Founders and the Head of AI to shape and influence the direction of the product and contribute to the AI/ML engineering strategy šŸš€ You'll be successful if you… Have 3+ years of AI/ML engineering experience building real-world applications have in-depth experience with PyTorch/Tensorflow, NLP models, and standard ML algorithms Are up date with new advances such as open source/proprietary LLMs, RAG and agent-frameworks Strong software engineering background and capable of building backend features with web frameworks, ORMs and relational DBs Excellent communication skills and ability to collaborate with full stack roles ⭐ Bonus points Familiar with the full stack Typescript/React/NextJS, Python, Postgres Interested in writing technical blogs to establish Onyx is leader in the space About the interview Non-technical Phone Screen (30 mins) ML Interview (45 mins) Practical Coding Interview (30 mins) Work Trial (3 days in person, fully covered + compensated) About Onyx Onyx is the open source GenAI platform connected to your company's docs, apps, and people. We ingest and sync from all sources of information (Google Drive, Slack, GitHub, Confluence, Salesforce, etc.) to provide a centralized place for users to ask about anything. Imagine your most knowledgeable co-workers, all-rolled into one, and available 24/7! We believe that every modern team will be adopting knowledge enhanced GenAI within the next 5 years and it is our goal to bring this technology to all the teams of the world. We raised a $10M seed coming out of YCombinator, backed by Khosla Ventures (early/seed backers of OpenAI, Doordash, GitLab, etc.) and First Round Capital (Notion, Square, Roblox, etc.). Our customers include of the best teams in the world like Netflix, Ramp, Applied Intuition and dozens of others. We also have incredible open source users like Roku, Zendesk, L3Harris and more.
    $129k-175k yearly est. Auto-Apply 60d+ ago
  • IT Admin

    Palo Alto Networks 4.8company rating

    Santa Clara, CA job

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career As a member of our IT Desktop Support Team, you will be a key technical resource for our local and remote colleagues. You will leverage your multitasking abilities and expert communication skills to provide exceptional support, resolving a wide range of computer hardware and software issues. We are looking for an analytical and agile professional who thrives in a fast-paced, evolving environment and is dedicated to delivering timely and effective solutions. Your Impact Provide comprehensive IT support for all aspects of user account setup, system maintenance, software patching, antivirus management, and system imaging. Perform break/fix support for both PC and Mac platforms, video conference equipment, printers/copiers, phone systems, and other IT hardware. Manage your individual workflow and ticket queue effectively using our IT ticketing system. Follow standard operating procedures (SOPs) and escalate complex issues to senior staff when necessary. Support mobile users on both iOS and Android platforms. Develop and maintain productive, professional relationships with all users, including executive staff. Participate in an on-call rotation for after-hours and weekend support as needed. Qualifications Your Experience A strong service-oriented mentality, with excellent communication, interpersonal, and collaboration skills. 4 years technical experience with Windows 11, mac OS, Google Suite, and Microsoft Active Directory. Experience with system imaging, VPN, basic networking, and network connectivity, including `802.11x. Demonstrated knowledge of PC and Apple hardware, as well as mobile devices (iOS/Android). Recent experience using remote access tools such as MS Remote Desktop and Zoom to support a remote workforce. Proficiency in using AI-driven tools (e.g., Copilot, Gemini) for both reactive troubleshooting and proactive automation. This includes querying AI assistants to rapidly generate solutions and scripts, as well as applying AI to automate routine processes like user onboarding and patch management. Additional Information The Team The Employee Success Team is responsible for building and supporting technology that creates positive experiences for our employees. Our priority is to ensure all our offerings are user-friendly and easy to understand. We thrive in a high-performance environment, driven by individuals who are determined to find solutions. Our team is committed to achieving new levels of technical excellence, and we are intrinsically motivated to deliver our best work to date. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $74000 - $120000/YR/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
    $74k-120k yearly 5d ago
  • Senior Principal IT Product Strategy Manager - CPQ

    Palo Alto Networks 4.8company rating

    Santa Clara, CA job

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career We are seeking a visionary Senior Principal Product Strategy Manager to spearhead the product strategy, development, and deployment of the most advanced B2B Configure, Price, Quote (CPQ) system. This role reports to the VP, IT GTM Product Management within the CIO organization. This role is pivotal in driving cultural transformation within a 2000-person sales organization, utilizing cutting-edge technologies to revolutionize how we sell at Scale. The ideal candidate will lead the strategic introduction of new technologies to enhance operational efficiency, drive process improvements, and support the growth of both SMB and Enterprise customers. Your Impact Key Responsibilities Shape the Future of Sales at Scale: Senior Principal Product Strategy Manager for CPQ at Palo Alto Networks Lead the creation of a comprehensive, long-term vision for the CPQ system that aligns with company-wide objectives and fosters cultural change Develop a detailed product roadmap that ensures the timely execution of strategic initiatives, balancing immediate business needs with long-term goals Partner with functional leaders to define and maintain Go-To-Market (GTM) application roadmaps, focusing on automation, scalability, and data accuracy Lead the development of a comprehensive GTM data strategy, ensuring the accuracy and reliability of core datasets for future growth initiatives Ensure the product remains adaptable by anticipating industry trends and Seller needs. Cultivate relationships across all organizational levels, communicating progress and managing expectations effectively Identify system and process gaps across the organization and advocate for advanced technological solutions that drive ROI and operational efficiency Leverage data and analytics to inform product decisions and continuously optimize performance Lead cross-functional product teams and engineering teams to execute the product vision. Foster collaboration and ensure projects are completed on time, within budget, and with measurable value to the enterprise Lead the integration and continuous delivery of IT systems, ensuring consistency, rapid deployment, and alignment with project management methodologies Oversee the development, maintenance, and integration of Salesforce and other critical internal applications, ensuring alignment with business objectives and sales team needs Partner with the Enablement team to provide ongoing user training, ensuring the sales organization can fully leverage the CPQ system's capabilities Stay ahead of industry trends by identifying and recommending technologies that enable scalability and maintain competitive differentiation Qualifications Your Experience Must have- Must have 12+ years of experience with 4+ years post-MBA with a minimum of 2 years in management consulting, or top-tier tech strategy role in GTM space. Strong experience in Go-To-Market systems with a proven track record of managing and delivering high-impact technology projects in B2B SaaS environments Expertise in managing Quote-to-Cash applications in the Salesforce Ecosystem, with hands-on experience in at least one full lifecycle (end-to-end) Salesforce CPQ implementation. Expertise in the SaaS and/or Enterprise software industry is preferred - Knowledge of AI/ Gen-AI solutions and B2B GTM is a plus Strong communication and presentation skills with the ability to to pitch product strategy to Executive leadership(including C-Suite) Local in SF Bay Area Preferred- Experience in program management and overseeing large-scale transformations Demonstrated ability to partner with geographically distributed teams and external vendors to deliver impactful and scalable solutions Expertise in software project management, including gathering requirements, test planning, change management, and developing detailed functional plans Great teammate, willing to passionately roll up their sleeves and work cross-functionally to get things done A proactive self-starter who excels in fast-paced, high-growth environments Additional Information The Team Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $216000 - $298000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes
    $216k-298k yearly 2d ago

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PAX Holdings may also be known as or be related to PAX Holdings, PAX Holdings, LLC, Pax Holdings, Pax Holdings LLC and Pax Holdings, LLC.