Customer Service Representative jobs at Paychex - 2601 jobs
Customer Growth Strategist - Financial Services
Accenture 4.7
San Diego, CA jobs
We Are
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: **********************
Role Purpose
* Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions.
Key Responsibilities
Conduct research and analysis on customer needs, market trends, and competitive activity.
Execute rapid testing protocols with real and synthetic customers to validate concepts.
Synthesize findings into actionable recommendations for prioritization and launch.
Collaborate with design, product, and marketing functions to shape propositions.
Assist in building business cases for high-priority growth opportunities.
What Success Looks Like
Producing insight and recommendations that directly shape client growth decisions.
Effectively applying proprietary methods to accelerate and de-risk validation.
Building skills in structured problem-solving and client engagement.
Qualification
Basic Qualifications:
* 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for the financial services industry.
Preferred Qualifications:
Demonstrated consulting experience with client-facing delivery.
MBA or relevant innovation program experience a plus.
Strong research and analysis skills.
Exposure to concept testing, prototyping, or agile product/service development.
Excellent communication and collaboration skills.
Understanding of AI/ GenAI
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted on 01/24/2026 and open for at least 3 days.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $70,350 to $196,000
Cleveland $59,100 to $156,800
Colorado $63,800 to $169,300
District of Columbia $68,000 to $180,300
Illinois $59,100 to $169,300
Maryland $63,800 to $169,300
Massachusetts $63,800 to $180,300
Minnesota $63,800 to $169,300
New York $66,300 to $196,000
New Jersey $68,000 to $196,000
Washington $80,200 to $180,300
Locations
$48k-61k yearly est. 3d ago
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Customer Growth Strategist - Financial Services
Accenture 4.7
San Diego, CA jobs
We Are
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: **********************
Role Purpose
+ Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions.
Key Responsibilities
+ Conduct research and analysis on customer needs, market trends, and competitive activity.
+ Execute rapid testing protocols with real and synthetic customers to validate concepts.
+ Synthesize findings into actionable recommendations for prioritization and launch.
+ Collaborate with design, product, and marketing functions to shape propositions.
+ Assist in building business cases for high-priority growth opportunities.
What Success Looks Like
+ Producing insight and recommendations that directly shape client growth decisions.
+ Effectively applying proprietary methods to accelerate and de-risk validation.
+ Building skills in structured problem-solving and client engagement.
Basic Qualifications:
+ 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for the financial services industry.
Preferred Qualifications:
+ Demonstrated consulting experience with client-facing delivery.
+ MBA or relevant innovation program experience a plus.
+ Strong research and analysis skills.
+ Exposure to concept testing, prototyping, or agile product/service development.
+ Excellent communication and collaboration skills.
+ Understanding of AI/ GenAI
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $63,800 to $196,000
Cleveland $59,100 to $156,800
Colorado $63,800 to $169,300
District of Columbia $68,000 to $180,300
Illinois $59,100 to $169,300
Maryland $63,800 to $169,300
Massachusetts $63,800 to $180,300
Minnesota $63,800 to $169,300
New York/New Jersey $59,100 to $196,000
Washington $68,000 to $180,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$46k-64k yearly est. 8d ago
Customer Support
Aptask 4.4
Tampa, FL jobs
About Client: The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets served by the company are financial services and insurance, healthcare, manufacturing, government, transportation, communications, and consumer and retail industries.
Rate: $20/Hr
Job Description:
Experience:
5+ years of experience as a Junior Banker/Relationship Specialist or a thorough Call Center Professional having interacted catering to high-net-worth client and commercial banking.
Work schedule will start between the hours of 3AM - 7AM. Start times are based on business needs, and we re looking for candidates who can be flexible. Shifts may begin anytime between 3 AM and 7 AM, with most of the demand currently for earlier start times. Schedules are assigned based on the workload in each region.
Functional Skills:
Play the role of a Relationship Specialist
High-touch relationship management
Create client conversation scripts, criteria and supplemental materials
Perform client outreach (calls, email, meetings), coordination, and associated reporting and tracking
Perform migration data entry for manual conversions including client entitlement set up and support
Interact with Bank and clients to facilitate collection of documentation.
Provide Level 1 triage and help desk coordination and post conversion support.
Track surge support weekly and forecast monthly to help you determine ongoing surge support needs
Provide information for client training team to create materials.
Effectively utilize resources and make decisions based on sound business judgement
Technical / Non-Technical Skills:
Thorough knowledge and understanding of Banking and Financial Industry
Commercial banking
Exhibit critical thinking and a higher degree of negotiation and dispute resolution skills
Demonstrate ability to simplify and communicate complex technical procedures
Hands on approach mindset.
Provide White Glove Service
Strong English Speaking skills.
Need strong analytical skills and ability to think laterally
Attention to detail and proactive
Strong communication and interpersonal skills (Written and Verbal)
Effectively collaborates and communicates with to ensure client satisfaction
Detail oriented, while still providing reliable and consistent results. Dependable problem-solving skills.
Having any experience in migration activities will be preferred.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at
Applicant Consent:
By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at .
Applicant Consent:
By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
$20 hourly 6d ago
Remote Healthcare Customer Service Representative
Alorica 4.1
Humble, TX jobs
**CustomerServiceRepresentative **
**Employment Type:** "Full-time"
**Supporting:** "Healthcare"
**About Us **
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
**Here's What the Job Really Looks Like**
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
**How You'll Make an Impact**
+ Guide customers through questions, concerns, or challenges they encounter while using the product or service
+ Listen actively to understand the root of the issue and provide clear, effective solutions
+ Record detailed call information for auditing, reporting, and follow-up purposes
+ Maintain and update customer records to ensure accurate and current information
+ Identify opportunities to introduce customers to new or enhanced services that meet their needs
+ Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
**What'll Set You Up for Success**
**Required:**
+ High school diploma or GED
+ 6+ months of customerservice or sales experience preferred
+ Work at home environment is in a private residence and matches the address listed on file
+ Comfortable working with company-issued equipment such as a webcam if applicable.
+ An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G).
+ Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.
**For Internal Candidates:**
+ Must not be on any corrective action or performance plans
+ Must have held your current position for 6+ months
+ Must have relevant industry/program experience
**Location Note:** We're currently hiring for this position in "Tucson, Arizona".
**Why Alorica?**
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
**TIDE** is our connection group built around real conversations, shared experiences, and genuine belonging. **MLBA (Making Lives Better at Alorica)** is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
**What We Offer:**
+ Health, dental, and vision coverage with HSA options
+ Paid time off
+ Flexible pay options: daily or weekly pay
+ 401(k) retirement plan
+ Leadership development programs that really grow your career
+ Open access courses through Alorica Academy
+ Paid training and tuition reimbursement
+ Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
+ Employee assistance program for personal and professional support
+ Additional voluntary benefits to meet your individual needs
**Our Values**
**Bold** - We challenge conventions and take smart risks
**Relentless** - We deliver results, no matter what it takes
**Connected** - We work as One Alorica because we're stronger together
**True** - We show up as our authentic selves, every single day
**Ready to Join Us?**
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
**Equal Opportunity Employer - Veterans/Disabled**
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
\#AloricaJobs #CallCenter #CustomerServiceJobs
$23k-28k yearly est. 8d ago
Customer Service Representative - Overnights
Alorica, Inc. 4.1
San Antonio, TX jobs
Position: CustomerServiceRepresentative Overnights Location: 10940 Laureate Drive, Building 1000, Suite 1900, San Antonio, TX 78249 Terms: Full-time Pay: $17/hr About Us We're the largest minority-owned CX provider, delivering digital-first, people CustomerServiceRepresentative, CustomerService, Customer Experience, Representative, Overnight, Retail
$17 hourly 7d ago
Customer Service Representative - TEMPORARY ROLE- $18/hr
Alorica, Inc. 4.1
San Antonio, TX jobs
CustomerServiceRepresentative Location: 10940 Laureate Dr, San Antonio, TX, Building 1000, Suite 1900, 78249 Employment Type: Full-time Supporting: Customer Care About Us We're the largest minority-owned CX provider, delivering digital-first, peopl CustomerServiceRepresentative, CustomerService, Customer Experience, Representative, Retail
$23k-29k yearly est. 8d ago
Customer Service Representative - TEMPORARY ROLE - Overnights
Alorica, Inc. 4.1
San Antonio, TX jobs
CustomerServiceRepresentative - TEMPORAY ROLE - Overnights Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX 78249 Employment Type: Full-time Supporting: Customer Care About Us We're the largest minority-owned CX provider, del CustomerServiceRepresentative, CustomerService, Customer Experience, Representative, Overnight, Retail
$23k-29k yearly est. 8d ago
Customer Service Representative - Onsite
Alorica, Inc. 4.1
San Antonio, TX jobs
CustomerServiceRepresentative Onsite Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX 78249 Employment Type: Full-time Supporting: Financial Services About Us We're the largest minority-owned CX provider, delivering digital-f CustomerServiceRepresentative, CustomerService, Customer Experience, Representative, Retail
$23k-29k yearly est. 8d ago
Customer Service Representative - Sales
Alorica, Inc. 4.1
San Antonio, TX jobs
CustomerServiceRepresentative - Sales Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX, 78249 Employment Type: Full-time Supporting: Sales About Us We're the largest minority-owned CX provider, delivering digital-first, peopl CustomerServiceRepresentative, CustomerService, Sales, Customer Experience, Representative, Retail
$23k-29k yearly est. 8d ago
Customer Support Agent - Orlando, FL
Acorn Stairlifts, Inc. 4.4
Orlando, FL jobs
Customer Support Agent - Full-Time (On-Site) ***To be successful in this position requires proper phone skills of a traditional customerservice role but also it is helpful to have mechanical aptitude.*** Join Our Growing Team at Acorn Stairlifts! Acorn Stairlifts is seeking a Customer Support Agent to provide outstanding customerservice and technical support to our customers. If you excel in fast-paced environments, enjoy problem-solving, and have strong communication skills, this is a great opportunity to grow your career with a leading industry company.
What You'll Do
Serve as the primary point of contact for customer and dealer inquiries
Resolve customer concerns with professionalism and empathy
Provide basic technical assistance and escalate complex issues
Document customer interactions and complete incident reports
Confirm service appointments and coordinate daily scheduling
Assist customers with parts orders and service call scheduling
Determine warranty coverage and support accurate invoicing or collections
Identify recurring service issues and escalate when necessary
Process RMAs and respond to voicemail and email support requests
Follow all safety, security, and company procedures
What We're Looking For
Proficient in Microsoft Windows; strong typing skills
Excellent verbal and written communication
Customer-focused mindset with strong listening skills
Ability to handle difficult situations with professionalism
Strong analytical and troubleshooting abilities
Team-oriented, adaptable, and able to work in a changing environment
Reliable with strong work ethic and schedule adherence
Education & Experience
Associate's degree (preferred), OR
2-4 years of customer support or related experience, OR
Equivalent combination of education and experience
Physical & Work Requirements
Ability to occasionally lift up to 10 lbs
Primarily a desk-based role with regular sitting, speaking, and listening
Moderate office noise level
Reasonable accommodations available
What We Offer
Comprehensive benefits package: Medical, Dental, Vision
Enrollment in company 401(k) program, with company match
Company-paid Life Insurance + Short- and Long-Term Disability
7 paid holidays + 10 days paid time off annually; paid time off increases to 15 days annually after 2 years
A supportive, energetic workplace where success is celebrated
About Acorn Stairlifts
Employing more than 1,700 people worldwide, Acorn Stairlifts is the world's largest independent manufacturer and supplier of stairlifts, with operations in over 84 countries. We are committed to improving customer mobility and independence-one lift at a time.
$26k-34k yearly est. 8d ago
Customer Service
Appleone 4.3
Fremont, CA jobs
Job Title: CustomerService • Great Pay UP to $28/Hr. Immediate need for CustomerService seeking to work in the Financial Services Industry/Banking. This is a great opportunity for someone who is looking for full-time hours, a great work environment and work/life balance.
Description
Depending on experience, you could be the next Client ServiceRepresentative.
Summary: New Accounts/CustomerService:
The position is required to be knowledgeable and skilled in opening new consumer accounts. Responsible for processing all new account transactions; assisting clients in their selection of various accounts and financial services; actively cross selling the products and services; maintaining and closing of all account types; performing clerical duties; promotes business for the Bank by maintaining good client relations and referring clients to appropriate staff and partners for new services.
Qualifications: CustomerService:
• A minimum of one year of banking teller experience is required
• Beginner experience with opening consumer accounts is required
• Beginner experience opening basic business accounts is preferred
• Minimum of one year of strong customer relations skills and the ability to communicate and work well with employees and customers in a cooperative, positive manner
• Must possess excellent judgment and the ability to accept responsibility and handle confidential information
• Must be proficient in using Word, Excel, and Outlook applications and banking programs
Essential Duties: CustomerService
• Effectively interviews and profiles customers to recommend appropriate banking products and services
• Actively takes advantage of all sales opportunities, cross-selling bank products, and services to new and existing customers, ensuring recommended products meet the customer's needs, and referring clients to appropriate staff and/or partner(s) as needed
• Generates new business to assist in meeting bank profitability and branch goals
• Open and support consumer and business checking, savings, CDs & IRAs
• Maintains thorough knowledge of bank products and services
• Maintains knowledge and stays abreast of applicable procedures, proper account titling, and required documentation
• Ensures all documentation is approved and uploaded in the core system
• Processes teller transactions as needed and maintains an excellent balancing record
• Responds to client inquiries and requests regarding account
• Adheres to Banking regulations, including but not limited to Bank Secrecy Act
• Provide expedient and courteous service to all clients both in person and on the phone
• Consistently models exemplary customerservice
• Actively listens to customers and maintains a friendly, positive, professional attitude
• Proactively identify and retain \"at-risk\" customers
• Look for ways to go above and beyond their expectations that makes them feel special
Don't miss out on this opportunity. Apply today!
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
***********************************************************************************
The pay transparency policy is available here:
********************************************************************************************
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
********************************************** Contents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
$28 hourly 4d ago
Customer Service Representative
Appleone 4.3
Issaquah, WA jobs
CustomerServiceRepresentative - Bellevue, WA - Full-Time Are you a customer-focused professional who enjoys helping people and solving problems? We're hiring a CustomerServiceRepresentative in Bellevue to join our team, providing top-notch support via phone, email, and chat. This is not a sales position-it's all about delivering excellent service and ensuring customers have a positive experience.
Why You'll Love This Role:
Competitive pay
Full-time benefits including medical, dental, and vision
Excellent 401(k) plan
19 days PTO plus 8 paid holidays per year
Employee wellness programs
1:1 training and shadowing-typically not on phones for the first 4-6 weeks
What You'll Do:
Respond to inbound customer inquiries via phone, email, and chat
Make outbound calls to verify or clarify information
Provide accurate information and resolve customer issues professionally
Perform high-volume data entry (7000 KPH alphanumeric required)
Gain in-depth product knowledge to assist customers confidently
Support other duties as assigned
Call Volume & Workflow
Average 30-40 calls per day
Calls last approximately 5-15 minutes each
Multitask efficiently while navigating multiple applications
What We're Looking For:
Strong customerservice skills with a positive attitude
Clear, professional communication across phone, email, and chat
Ability to multitask while maintaining accuracy
Interest in learning and delivering excellent customer experiences
Experience with email or chat support preferred
Data entry experience a plus
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
***********************************************************************************
The pay transparency policy is available here:
********************************************************************************************
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
********************************************** Contents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
$33k-39k yearly est. 8d ago
Customer Service Representative
Appleone 4.3
Fremont, CA jobs
We are seeking a friendly, detail-oriented Bilingual CustomerServiceRepresentative (English/Spanish) to support members and providers with questions related to health and wellness benefit claims. This role serves as a key point of contact, ensuring accurate information, timely resolution, and a positive customer experience while upholding compliance and service standards.
Key Responsibilities
Respond to inbound phone calls, emails, and/or portal inquiries from members and providers in English and Spanish
Answer questions related to health and wellness benefit claims, eligibility, coverage, and plan provisions
Research and explain claim status, payments, denials, and required documentation
Accurately document all interactions in claims and customerservice systems
Coordinate with internal departments (claims processing, eligibility, billing) to resolve issues
Educate members on benefit usage and claims procedures in a clear, empathetic manner
Adhere to HIPAA, company policies, and service-level standards
Escalate complex or unresolved issues as appropriate
Required Qualifications
Fluent in English and Spanish (spoken and written)
High school diploma or equivalent (Associate's degree or higher preferred)
1+ year of customerservice experience (healthcare, insurance, or benefits experience a plus)
Strong verbal communication and active listening skills
Basic computer proficiency and ability to navigate multiple systems
Strong attention to detail and problem-solving skills
Ability to handle sensitive information with professionalism and confidentiality
Preferred Qualifications
Experience working with health insurance, TPA, or wellness benefit claims
Familiarity with medical terminology and explanation of benefits (EOBs)
Call center or member services experience
Skills & Competencies
Customer-focused mindset
Clear and professional communication
Time management and organization
Empathy and patience when handling member concerns
Ability to work independently and as part of a team
For immediate consideration apply today.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
***********************************************************************************
The pay transparency policy is available here:
********************************************************************************************
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
********************************************** Contents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
$31k-38k yearly est. 8d ago
Customer Service Representative
Appleone 4.3
Oxnard, CA jobs
We are seeking a CustomerServiceRepresentative (CSR) with strong experience handling high volumes of phone and email inquiries in a fast-paced, service-oriented environment. The ideal candidate is dependable, organized, and comfortable using multiple systems to support customer needs efficiently and professionally.
Key Qualifications:
Excellent work ethic and reliable attendance record
Strong communication skills, both written and verbal
Proficient in email correspondence, including grammar, formatting, and tone
Ability to handle high volumes of emails and calls while maintaining attention to detail Comfortable working under deadlines and managing multiple priorities
Receptive to feedback and able to make prompt adjustments
Proficient in Outlook; able to manage inbox, calendar, and reminders
Familiar with CRM systems and able to learn new platforms quickly Strong desire to learn, grow, and contribute to a team environment
Responsibilities: Provide prompt, courteous, and accurate responses to customer inquiries by phone and email
Support order processing, account maintenance, and issue resolution
Maintain accurate and up-to-date customer records in CRM and related systems Troubleshoot and resolve product or service issues, escalating when necessary
Assist with quoting and coordination of customer projects, including freight estimates Manage a designated customer base or region and maintain strong working relationships Work cross-functionally with internal departments to meet customer expectations
Ensure timely follow-up and resolution of open customerservice issues
Maintain a professional and service-focused approach in all communications
Contribute to team goals and support continuous process improvements
Requirements: High school diploma or GED required
Minimum 2 years of customerservice experience, preferably in a high-volume setting
Proficient in Microsoft Outlook and Office Suite (Word, Excel, Teams)
Experience with CRM systems
Excellent organizational and time management skills
Strong written communication, spelling, and grammar
To Apply: Submit your resume for immediate consideration. This is an excellent opportunity to join a reputable organization that values professionalism, teamwork, and customer satisfaction.
Contact Claudia Scrofani with AppleOne Ventura for additional information.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
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The pay transparency policy is available here:
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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
********************************************** Contents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
$30k-37k yearly est. 3d ago
Customer Service Representative
Arrow Exterminators, Inc. 4.1
Douglasville, GA jobs
Arrow Exterminators is looking to hire a full-time CustomerServiceRepresentative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.
Our administrative representatives enjoy benefits including:
generous time off,
11 paid holidays,
401(k) with company match, Roth IRA,
medical, dental and vision insurance,
high deductible HSA,
telemedicine,
disability, cancer, and accident insurance.
health & wellness suite
company-paid + additional, optional, life insurance.
ABOUT OUR FAMILY OF BRANDS
We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.
As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.
A DAY IN THE LIFE AS A CustomerServiceRepresentative
As a customerservicerepresentative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem solving, and commitment to create an awesome experience in every interaction will ensure your success.
Minimum Qualifications:
Working knowledge of Microsoft Office Suite
High school diploma or equivalent
Present a professional appearance
Able to work a 40-hour (minimum) workweek
Willing to work minimal overtime as needed
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
We are an Equal Opportunity Employer
(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).
Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.
Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.
$28k-34k yearly est. 5d ago
Technical Support Representative
Cornerstone Technology Talent Services 3.2
Irving, TX jobs
🚀 Join us as a Technical CustomerServiceRepresentative - Onsite in Irving, TX
🛠️ What You'll Do
Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections.
Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors.
Provide installation support and onboarding for PryzmIQ and AWTOS.
Proactively engage users to drive adoption and satisfaction.
Document findings and provide feedback for product improvement.
🧠 What You Bring
1+ year in technical support, help desk, or IoT/home systems troubleshooting.
Strong communication and problem-solving skills.
Technical aptitude with mobile apps, WiFi connectivity, or smart devices.
Detail-oriented and passionate about creating smooth user experiences.
High School Diploma or GED required; Bachelor's degree preferred.
$32k-36k yearly est. 2d ago
Inside Sales Representative
Oak Wood Ventures 4.2
Dallas, TX jobs
About Oak Wood: Oak Wood owns and operates a growing portfolio of multifamily and manufactured housing communities across the United States. Our success is driven by a sales-focused, customer-centric approach that combines operational excellence with strategic marketing to attract buyers, convert leads, and maximize the value of every community we serve.
About the Role: As an Inside Sales Representative, you are the voice of Oak Wood and the frontline driver of our home sales efforts across 87 communities nationwide. You will engage prospective homebuyers through inbound phone calls, emails, texts, and social media messages-educating, qualifying, and converting interest into scheduled appointments and closed sales.
This role is ideal for a confident communicator who thrives in a fast-paced, high-volume sales environment and understands how to move leads through the funnel with urgency, professionalism, and enthusiasm.
Key Responsibilities
Serve as the primary sales contact for all inbound inquiries related to home sales via phone, email, text, and social media.
Deliver compelling, accurate information about Oak Wood communities, home models, pricing, availability, amenities, and lifestyle benefits.
Actively sell by building rapport, uncovering buyer needs, overcoming objections, and guiding prospects toward next steps.
Qualify leads and efficiently schedule appointments, tours, and follow-ups for onsite sales teams.
Consistently log and manage lead activity in the CRM, ensuring clean data and timely follow-up.
Execute outbound follow-ups to re-engage warm and inactive leads and improve conversion rates.
Partner closely with marketing to align on campaigns, promotions, and messaging across all channels.
Stay current on inventory, pricing changes, promotions, and community updates across the portfolio.
Deliver an exceptional, bilingual customer experience that reflects Oak Wood's brand and values.
Track and report on call volume, lead conversion, response times, and sales performance metrics.
Qualifications
Proven experience in inside sales, customerservice, call center, or lead-driven environments (real estate or homebuilding preferred).
Strong persuasive communication skills-both verbal and written.
Ability to manage multiple conversations and channels simultaneously in a high-volume setting.
Results-oriented mindset with a strong sense of urgency and follow-through.
Experience working with CRM systems and Microsoft Office Suite.
Bachelor's degree in a related field preferred.
Preferred Attributes
Passion for real estate and helping people find the right home.
Confident closer with a consultative sales approach.
Self-starter who takes ownership of performance and outcomes.
Positive, high-energy attitude with a team-first mentality.
Comfortable representing a brand across phone, digital, and social platforms.
Why You'll Love Working at Oak Wood
Entrepreneurial Environment: Expand your skill set, grow professionally, and make a measurable impact on sales performance.
Culture & Benefits: Competitive benefits package including 401(k), health, dental, vision, HSA/FSA, and Life Time Fitness gym membership. We prioritize work-life balance and celebrate individual and team success.
Flexible Work Option: After three (3) months of service, employees may work remotely one (1) day per week.
Community-Focused: Oak Wood encourages team bonding, collaboration, and community involvement.
Oak Wood is an equal opportunity employer.
$47k-74k yearly est. 2d ago
Client Relations Specialist
Ascendo 4.3
Miami, FL jobs
A temporary, full-time opportunity is available for a Data Entry Specialist to provide immediate support through the end of the year. This role is perfect for someone who thrives on organization and enjoys working with data in a fast-paced setting.
Schedule: Monday to Friday, 8:00 AM-4:30 PM or 8:30 AM-5:00 PM
Duration: Now through the end of the year
Location: On-site (details provided during the interview)
Key Responsibilities:
Enter and manage data with speed and accuracy
Use Microsoft Excel to track and organize information
Maintain data integrity and confidentiality
Communicate effectively with team members and supervisors
What We're Looking For:
Strong attention to detail and organizational skills
Proficiency in Microsoft Excel
Fast, accurate typing
Clear verbal and written communication skills
Ability to work independently and manage time effectively
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact information
Daniela Gomez
$35k-45k yearly est. 3d ago
DoortoDoor Representative
Ascendo 4.3
Hillsboro, TX jobs
Are you energized by face-to-face sales, motivated by performance, and excited by the challenge of turning conversations into opportunities? We're looking for driven, people-focused In-Home Sales Specialists to grow our customer base through direct community engagement.
This is a door-to-door sales role where you'll serve as a trusted local representative-introducing services, educating customers on value-added solutions, and ensuring a smooth onboarding experience once installations are complete. If you thrive in a fast-paced, goal-oriented environment and enjoy being out in the community, this role offers uncapped potential and clear growth opportunities.
Why This Role Stands Out
Local Impact: Build real relationships in Hillsboro and surrounding communities while representing a growing service provider.
Earning Potential: Competitive base plus monthly performance incentives tied to sales, referrals, and upsells.
Variety & Autonomy: No two days are the same-combine door-to-door outreach, customer conversations, installation support, and community networking.
Career Growth: This role can evolve into leadership, advanced sales, or community engagement positions based on performance.
Training & Development
Paid onboarding and structured sales training to set you up for success
Ongoing coaching, mentoring, and skill development in consultative selling, objection handling, and relationship-building
Clear performance metrics with regular feedback to help you grow and maximize earnings
Opportunities to develop leadership and sales management skills over time
What We're Looking For
Resilient & Self-Motivated: Comfortable hearing "no" and staying focused on the next opportunity
Natural Communicator: Confident, personable, and able to connect with a wide range of customers
Problem-Solver: Thinks on their feet and adapts quickly in live conversations
Goal-Driven: Motivated by challenges, performance targets, and measurable results
Fearless & Energetic: Enjoys working independently in the field and taking initiative
Ready to Build Your Sales Career?
If you're hungry to grow, eager to learn, and motivated by performance-based success, this is your chance to build a rewarding sales career with training, support, and real advancement potential.
Apply today and turn your drive into results.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact information
Bradley Wallace
$31k-37k yearly est. 7d ago
Inside Sales Representative
LHH 4.3
Jacksonville, FL jobs
LHH Recruitment Solutions is searching for an Inside Sales Representative for a distribution company in Jacksonville, FL. This organization offers room for growth in an employee-centric environment. Benefits include medical, dental, vision, 401(k) plan with match, and Paid Time Off.
Schedule: Onsite, Monday - Friday, 8:00am - 5:00pm
Compensation: $50,000 base plus commission
Job duties
Collaborate with outside sales team, reviewing respective customer requirements and quotes
Generate new and repeat sales by providing product information in a timely manner
Determine customer requirements and expectations to recommend specific products and solutions
Recommend alternative products based on cost, availability, or specifications
Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items
Obtain accurate information from vendors relating to shipment dates and expected dates of delivery
Qualifications
2-3 years' experience with inside sales
Industry experience within manufacturing or distribution