CUSTOMER SERVICE REPRESRENTATIVE
Inside sales representative job at Paylocity
Job Title: Customer Service Representative
Job Type: Full-time
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers.
Responsibilities:
- Responding promptly to customer inquiries via phone, email, or chat
- Resolving customer complaints and issues in a timely and professional manner
- Providing accurate information about our products and services to customers
- Maintaining a positive and professional attitude towards customers at all times
- Collaborating with other departments to ensure customer satisfaction
- Keeping accurate records of customer interactions and transactions
Requirements:
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills
- Proficient in Microsoft Office and other relevant software
- Ability to work in a fast-paced environment
- Previous customer service experience preferred
We are an equal opportunity employer and welcome applicants from all backgrounds. If you are passionate about providing exceptional customer service and are looking for a challenging and rewarding career, we encourage you to apply for this position.
Salary Description 65,000
Business Development Representative
Chicago, IL jobs
Compensation: Base salary of $55,000 annually + Commission
Location: Onsite Tuesday, Wednesday, and Thursday at 120 N Racine Ave #100, Chicago, IL 60607. Ability to graduate to fully remote after 12-months if in good standing.
Role Description:
Our Business Development Representatives (BDRs) develop logistical solutions for small to medium-sized businesses using the full suite of ShipBob's services. A BDR's primary responsibility is to evaluate each merchant's unique business needs and set qualified meetings that convert to closed deals for our Account Executives. They achieve their monthly quota by meeting or exceeding expected metrics for outbound touches and demos set and converted.
The BDR role is a great fit for candidates looking to develop their skills and grow within their sales career. You'll start your first month at ShipBob with a comprehensive onboarding program designed to set you up for success. You'll learn the ins and outs of the role through industry, product, and sales training, practice your skills, and shadow experienced BDRs. Not only will this role give you a hands-on learning experience in ShipBob's product offering, but it will also provide the opportunity to master advanced CRM platforms like Salesforce, Outreach, Gong, and 6Sense. In addition to CRM expertise, you'll develop valuable hard skills such as data analysis for sales insights, prospecting strategies, negotiation techniques, and consultative selling methods-building a strong foundation for long-term success in a sales career. This role will report into the Business Development Manager.
What you'll do:
Guide new business by identifying, researching, and qualifying new opportunities weekly, resulting in 10+ prospects added to your book of business per day.
Prospect a prospect pipeline via high volume of outbound cold calls, emails and social selling (e.g. >50 dials, 5 connected calls, and 20+ minutes of talk time daily).
Identify client needs through assessing their current fulfillment methods and use discretionary judgment to determine if they are a fit for our business model.
Make recommendations to management from merchants who do not "fit the box".
Schedule demos with potential merchants and Account Executives.
Achieving daily activity requirements through outbound merchant contact and accurately tracking merchant interactions and information in the designated tracking system.
Report to designated manager/team lead to strategize more effective prospecting methods.
Consistently exceed monthly and annual quota.
Additional duties and responsibilities as necessary.
What you'll bring to the table:
No prior experience required; however, internships or coursework in sales or business development is a plus.
Experience selling over the phone and smart calling various types of businesses or merchants is a plus.
Demonstrate a high degree of diligence and accountability.
Comfortable in a competitive environment, with evidence of personal ambition.
Relentless persistence in the face of daily rejection and delays from potential merchants.
An aptitude for research and understanding data.
Perks & Benefits:
Medical, Dental, Vision & Basic Life Insurance
Paid Maternity/Parental Leave Program
Flexible Time Off Program
Paid Sick Leave
Wellness Days (1 day/quarter)
401K Match
Comprehensive Benefits Package >>> ********************************
See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary of $55,000 for this role. In addition to base salary, the role includes the opportunity to receive and/or earn sales incentives based on Company's plans and in accordance with Company's policies. The full base pay range for this position in our architecture is $37,437 - $62,395.
#LI-JN1
Business Development Representative - Mid Market
Chicago, IL jobs
Location: Remote Monday and Friday. Onsite Tuesday, Wednesday, and Thursday at 120 N Racine Ave #100, Chicago, IL 60607.
Ability to graduate to fully remote after 12-months if in good standing.
Role Description:
Are you a strategic thinker with a passion for uncovering opportunities and driving growth? Join our Mid-Market Sales team as a Business Development Representative and play a vital role in helping businesses solve their logistical challenges with our full suite of services.
In this high-impact role, you'll be the first point of contact for mid-market prospects, building meaningful connections and fueling the sales pipeline. Your mission: craft thoughtful, targeted outreach to set high-quality meetings that turn into closed deals for our Mid-Market Account Executives.
ShipBob is proud to be named on the Chicago Tribune's list of Top Workplaces: *******************************************************************************
What you'll do:
Drive Growth: Identify, research, and qualify new enterprise leads-adding 10+ high-potential prospects to your pipeline daily.
Proactive Outreach: Execute a high-volume, multi-channel outreach strategy (cold calls, emails, and social selling) including 40+ dials, 5+ quality connections, and 20+ minutes of call time per day.
Strategic Prospecting: Leverage platforms like LinkedIn, CRM tools, and industry databases to identify and target ideal customer profiles.
Engage Decision-Makers: Connect with key stakeholders at target companies to understand their current operations and determine alignment with our solutions.
Advocate & Advise: Use sound judgment to identify non-traditional opportunities that may fall outside the typical scope and make thoughtful recommendations to leadership.
Collaborate for Success: Schedule qualified demos for Account Executives and help drive deals forward through strategic collaboration.
Own the Metrics: Meet and exceed daily activity benchmarks and contribute consistently to monthly and annual revenue goals.
Stay Ahead: Keep a pulse on industry trends, competitive movements, and evolving enterprise needs to inform outreach strategy and messaging.
What you'll bring to the table:
Minimum 1 year of demonstrated success in a sales environment required.
Experience using ABM strategies.
Experience selling over the phone and smart calling various types of businesses or merchants.
Demonstrate a high degree of diligence and accountability.
Comfortable in a competitive environment, with evidence of personal ambition.
Relentless persistence in the face of daily rejection and delays from potential merchants.
An aptitude for research and understanding data.
Perks & Benefits:
Medical, Dental, Vision & Basic Life Insurance
Paid Maternity/Parental Leave Program
Flexible Time Off Program
Paid Sick Leave
Wellness Days (1 day/quarter)
401K Match
Comprehensive Benefits Package >>> ********************************
See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
In addition to base salary, the role includes the opportunity to receive and/or earn sales incentives based on Company's plans and in accordance with Company's policies.
#LI-EZ1
Specialty Sales Representative
Akron, OH jobs
Pharmaceutical Sales Opening in Cleveland/Akron/Canton
TOTAL INCOME $145K++ co car
Job Details:
Territory = Cleveland and the surrounding area, 30% overnight travel
Great opportunity to join a company with an outstanding corporate culture
Targeting Pediatrics and Psychiatry
To qualify, candidates must have 1+ years of pharmaceutical field sales experience
Must have a 4-year bachelor's degree
Looking for a documented track record of success with national rankings/awards
Base salary range is $80K-$100K (depending on experience)
Incentive plan offering an additional $38K+ top reps making $22K+ a quarter
Company car and excellent benefits
Customer Service Representative
Chicago, IL jobs
Job Details:
The Customer Service Representative is the first person in the walk-up center that a customer comes in contact with for assistance. This position provides professional, knowledgeable, and courteous face to face customer support to all cardholders. This position typically works under close supervision and direction.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Assist Patrons regarding run transit fare payment programs.
Processes all card registrations, faxes and emails inquiries within contractual Key Performance Indicator timelines and accuracy requirements
Notifies management of all encounters that deviate from established policies, procedures and written/verbal instructions.
Processes lost/stolen, damaged/defective cards patron requests.
Processes authorized refunds via electronic transfers and banked money
Processes Fare Adjustment Envelopes (FAE) as needed
Assists with web account set-up and web access issues
Initiates outbound courtesy calls as needed.
MINIMUM JOB REQUIREMENTS:
Bilingual English/Spanish. High School Diploma or equivalent. AA degree preferred. Plus a minimum of two years experience in Customer Service/Retail. Must be a good team player, possess a positive attitude, be self-motivated and excel in a fast paced environment. Able to work and respond in a time-sensitive environment. Willing to work extended hours. Ability to type 40+ WPM. Proficient in Microsoft Office.
1st Shift: 8:30am-5:00pm
Customer Service Representative
Newark, NJ jobs
Customer Service Representative I
Responsibilities:
Responds to telephone inquiries using standard scripts and procedures.
Defines or resolves inquiries received either through written or telephone correspondence.
Gathers information, researches/resolves inquiries and logs customer calls.
Communicates appropriate options for resolution in a timely manner.
Performs customer needs analysis and informs customers of services and resources available to them.
Maintains adherence (attendance, punctuality, use of AUX time).
All other duties as assigned
Must have experience working in a call center.
Education/Skills/Experience Requirements:
High School diploma or GED.
Excellent communication skills.
Candidates must go through the interview process with the client.
Customer Service Representative I *Bilingual
Responsibilities:
Responds to telephone inquiries using standard scripts and procedures.
Defines or resolves inquiries received either through written or telephone correspondence.
Gathers information, researches/resolves inquiries and logs customer calls.
Communicates appropriate options for resolution in a timely manner.
Performs customer needs analysis and informs customers of services and resources available to them.
Maintains adherence (attendance, punctuality, use of AUX time).
All other duties as assigned
Must have experience working in a call center.
Education/Skills/Experience Requirements:
High School diploma or GED.
Excellent communication skills.
Language: Spanish
Training Schedule: Monday through Friday 9 am to 5 pm for 2 weeks
After Training Schedule: Must be able to work between the hours of Monday through Friday 7 am to 5:30 pm and Saturday, Sunday, and holiday from 8:30 am to 5:00 pm (40-hour work week); fluctuating schedule.
Work Schedule: Will be discussed during interview
Customer Service Representative
Chicago, IL jobs
Job Title: Customer Service Representative - Producer Services
Duration: 6 months Temp to Perm
Hourly contract Position (W2 only)
Note:
Job Hours of operation 7:30am-8:00pm central time
Job Schedule-Some Saturday hours may be required.
Job Schedule-five days on site.
TEMP TO PERM
bilingual is a plus but not required
Job Hours-40 hours
Interview process- 1 Interview - Onsite/WEBEX
Client, is seeking a Producer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!
Job Summary
The Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined's products and systems.
Responsibilities
Demonstrate consistent good quality and performance results.
Provide consistent service that is customer focused and professional.
Supporting Field Sales agents with insurance product information
Assist with basic technical troubleshooting
Be able confident and capable to handle all new business, underwriting, claim and compensation situations.
Learn soft skills while communicating with customers
Focus on customers' needs and develops a customer centric approach in servicing customer's needs.
Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work, customer satisfaction and other KPI's.
Exhibits and practices the Organization's Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership.
Learn all policy product lines, all procedures for the core and worksite calls.
Provides support for business partners as needed.
Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership.
Skills
Ability to effectively communicate and build strong partnerships with newer employees.
Basic computer skills and knowledge of database software.
Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise.
Demonstrated attention to detail, organizational skills, and time management skills.
Ability to work a flexible schedule to meet the needs of the business and performance requirements.
Friendly and professional demeanor.
Excellent communication and interpersonal skills.
Ability to remain calm in stressful situations.
Supplemental insurance knowledge and licensing is a plus.
Bilingual language proficiency is a plus.
Bilingual skills (verbal, written, read) in Spanish a plus
Competencies
Problem solving - take an organized and logical approach to thinking through problems and complex issues
Initiative - Willing to do more than is required or expected
Adaptability - ability to redirect personal efforts to respond to changing environment
Results Oriented - effectively executes son plans, drives for results and takes accountability for outcomes
Qualifications - External
Education and Experience
High school diploma or general education degree (GED); Associate degree preferred.
2+ years' experience in a contact center environment preferred.
Compensation:
The hourly rate for this position is between $20.00 -$22.00 per hour.
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations
Salesperson
Newark, NJ jobs
🚨 We're Hiring: Sales Manager - Cosmetic Packaging Industry 🚨
Industry: Primary Cosmetic Packaging & Distribution
About the Role
We're looking for an experienced Sales Manager to drive growth in the cosmetic packaging sector. This role focuses on developing new accounts, managing existing customers, and executing strategic sales plans to meet and exceed targets.
Primary Duties & Responsibilities
Develop account leads and acquire new customers.
Manage assigned customer portfolios and oversee sales support activities.
Promote the company's image and enhance customer satisfaction and loyalty.
Plan and execute action plans within assigned territories.
Analyze market strategies, monitor KPIs, and track sales trends.
Create offers and promotional activities in line with company policies.
Prepare annual sales forecasts and periodic reports for management.
Perform additional duties as required.
Requirements
Bachelor's Degree.
5+ years of experience in cosmetic packaging sales.
Strong business and financial acumen.
Proven negotiation and presentation skills.
Demonstrated success in meeting/exceeding sales targets and creating new accounts.
Experience with ERP systems (Navision preferred).
Proficiency in MS Office.
Ability to meet customers daily/weekly.
Competencies
Technical:
Knowledge of primary cosmetic packaging
Business and financial acumen
Analytical and presentation skills
Soft Skills:
Communication and interpersonal skills
Collaborative mindset
Computer literacy (MS Office, ERP systems)
Why Join Us?
Be part of a dynamic team in a growing industry, with opportunities to make a significant impact on our business and customer relationships.
Sales Operations Specialist
Salem, NH jobs
We are a service and solution technology provider dedicated to forging quality relationships with our clients. Our clients gain access to our technical expertise, added-value services, demonstration labs, knowledge transfer centers, integration and imaging labs, proof of concept labs, and our unwavering commitment to quality. The Operations Team provides steadfast support throughout every stage of our projects, ranging from server and networking configurations to imaging and inventory management, and on-site implementations.
We are excited to offer an opportunity for a Sales Operations Specialist to join our dynamic Operations team.
Position Summary:
The Sales Operations Specialist is essential in supporting the internal sales activities daily to enhance the productivity of our sales organization. This pivotal role requires collaboration with Inside Sales, Sales Ops, and other team members to efficiently convert sales data into operational data and support the quote and order management processes throughout the order processing lifecycle. Acting as the workflow specialists between sales and operations teams, the Sales Operations Specialist will monitor for errors, identify efficiencies, ensure accurate data, and guarantee the proper routing and prioritizing of orders.
Responsibilities:
- Process customer transactions accurately, including orders, quotes, and returns (RMA's).
- Communicate effectively with customers, vendors, and internal teams.
- Facilitate expedite requests to meet customer expectations.
- Prepare and deliver daily, weekly, monthly, and quarterly reports to vendors, customers, and management.
- Exhibit advanced proficiency with internal tools, workflows, and processes.
- Drive continuous improvement of workflows and processes for optimal efficiency.
- Liaise with sales and operational teams to ensure prompt resolution of issues.
- Develop, implement, and optimize workflows, tools, reports, and processes.
- Review and interpret ongoing business report requirements and research necessary data.
- Adhere to company policies and procedures diligently.
- Perform additional duties as requested by management.
Requirements:
Knowledge, Skills, and Abilities:
- 2-5 years of experience in inside sales, sales operations, sales support, or order management.
- Proficient in MS Word, MS Excel; experience with CRM systems like Tigerpaw is a plus but not essential.
- Strong ability to work within a matrix organizational environment and collaborate seamlessly across all departments.
- Capacity to thrive in a demanding environment while managing shifting priorities and multitasking.
- Enthusiasm for technology and innovation, approaching work with passion and energy.
- Capable of adapting to evolving priorities and timelines through analytical and problem-solving skills.
- Exceptional verbal and written communication and presentation skills.
- Self-motivated with high energy and an engaging level of enthusiasm.
- Willingness to travel occasionally for sales events or exhibits, up to 0%-5%.
- Strong ability to adapt, evolve, and innovate in response to changing demands.
Customer Service Account Representative
Saint Louis, MO jobs
Our client is currently seeking a Customer Service Representative that can be based in either St. Louis MO or Nashville TN. This is for an industry leading packaging manufacturer. The ideal candidate will have Customer Service experience within Manufacturing. This is not a Call Center position. This is more of an Account Representative. This position is Mon - Fri during the days. This position is responsible for receiving, resolving, and communicating solutions to customer inquiries or complaints. This role focuses on maintaining customer satisfaction through accurate order processing, effective communication, and completing administrative tasks for an assigned portfolio of customer accounts.
Interested Candidates should contact Lee Douglas at ************ or email a current resume to ******************
This job will have the following responsibilities:
Professionally engage with customers to understand and meet customer needs, offering advice and guidance on products and services, assisting customers in making informed decisions.
Receives and manages customer inquiries, delivering responses via phone calls and emails, efficiently addressing their concerns and resolving issues encountered.
Completion of Customer Complaint Forms (CCFs) for thorough issue documentation and follow-up, ensuring all complaints are properly addressed and resolved.
Oversee order fulfillment processes from entry to delivery, monitoring progress and addressing any issues or delays.
Manage various sales-related administrative tasks, including data entry, documentation, and reporting to support efficient operations.
Accurate entry of purchase order details into applicable systems, ensuring all information is correctly recorded for fulfillment and billing purposes.
Collaborate with internal departments, including but not limited to, sales services teams, production, logistics and sales to ensure seamless service delivery for assigned accounts.
Qualifications & Requirements:
High School Diploma - Associates Degree Preferred
2+ years' of Customer Service / Account Representative experience - Manufacturing Preferred
Maintains strict confidentiality and protects privacy of confidential/sensitive information.
Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Visio, Outlook Email, and calendar.
Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
#JDP
Call Center Customer Service Representative
Dallas, TX jobs
Who we are!
At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications are Medicaid MMIS systems, Health Insurance Exchange, Child Support, Food Stamps, Unemployment Insurance. We hire people that have desire, aptitude, and attitude to work with our clients such as big 3 consulting firms and US State Government and others.
While employed with us you get hands on experience with very large-scale mission critical applications that use latest in technology trends and software tools. We invest in training our resources and retool their expertise to meet our project needs.
More importantly our employees have a well-defined social and business purpose to help our clients deliver social and welfare benefits to millions of needs families by use of technology and knowledge.
What we do
We partner with big 3 consulting firms to design, develop, and maintain complex, heterogeneous, and client facing web-based automation systems that deliver social and welfare benefits to millions of families, nationwide. To develop such highly complex web applications we need professionals with broad range of experience and skills ranging from subject matter experts, computer programmers, project managers, tester, systems analysts and others. We invest in training our employees and retool their expertise to meet our project needs.
Job Title: Customer Service Representative
Location: Remote/ Nationwide
Duration: long term
Requirements:
High school diploma or equivalent; associate or bachelor's degree preferred.
Experience in unemployment insurance programs, state agency work, or case worker roles strongly preferred.
Prior customer service or call center experience.
Strong communication skills (verbal and written).).
Qualifications:
40 hours per week. M-F. Must be authorized to work in the United States. Email resumes to ********************** or mail to Attn: HR, 4Consulting, Inc., 6850 TPC Drive Suite 208 McKinney, TX 75070.
Disclaimer
4 Consulting Inc. offers a comprehensive compensation and benefits package. 4Ci is an affirmative action-equal opportunity employer. 4Ci complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified candidates are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.
Outside Sales Account Executive
New York, NY jobs
Our client is seeking a motivated and results-driven Outside Sales Representative to join their dynamic sales team. In this role, you will be responsible for driving business growth by developing new client relationships and managing existing accounts. The ideal candidate will have a strong background in B2B sales, excellent negotiation skills, and proven outside sales experience. If you thrive in a fast-paced environment and enjoy the challenge of meeting sales targets, we want to hear from you.
Duties
Conduct lead generation activities to identify potential clients and new business opportunities.
Manage territory effectively to maximize sales potential and maintain strong customer relationships.
Negotiate contracts and close sales with both new and existing clients.
Collaborate with the marketing team to develop strategies that drive sales growth.
Maintain accurate records of sales activities, customer interactions, and pipeline status using software tools.
Provide feedback on market trends, customer needs, and competitive landscape to inform business development strategies.
Qualifications
Proven experience in outside sales or direct sales roles, preferably in a B2B environment.
Strong skills in lead generation and territory management.
Excellent negotiation abilities with a track record of closing deals.
Experience with product demos that effectively communicate value propositions.
Familiarity with software tools used for tracking sales activities and customer management.
Strong interpersonal skills with the ability to build rapport with clients at all levels.
Self-motivated with a results-oriented mindset and the ability to work independently.
Qualifications
Driver's License
Prior Sales Experience
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: On the road, main office in Bronx, NY
Our client is an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected characteristic. All employment decisions are based on qualifications, merit, and business needs.
Hospice Sales Representative
Cartersville, GA jobs
Are you a compassionate and driven sales professional with a passion for connecting people to quality end-of-life care? We are looking for a dedicated Hospice Sales Representative to join our team in the Cartersville, GA area.
In this critical role, you'll be responsible for promoting our hospice services, building strong relationships with healthcare professionals, and ensuring that patients and their families have access to the compassionate care they deserve. This is an opportunity to make a real impact on people's lives while being part of a supportive and tight-knit team.
What You'll Do
Develop and execute sales strategies to promote Blue Summit's hospice services.
Build and maintain relationships with physicians, case managers, hospitals, assisted living facilities, and other key healthcare providers.
Represent Blue Summit at community events and networking opportunities to enhance brand awareness.
Collaborate with our clinical and admissions teams to ensure a smooth transition and seamless care coordination for new patients.
Stay informed on industry trends and competitor activities to identify new growth opportunities.
What We're Looking For
3-5 years of successful experience in hospice or home health sales.
A strong, established network within the Cartersville or surrounding areas.
Excellent relationship-building and communication skills.
Genuine compassion for patients and families navigating end-of-life care.
A Bachelor's degree in a related field is preferred.
Why Join us?
We offer a culture that values recognition, growth, and stability. In addition to a fulfilling career where you'll make a tangible difference, you'll receive:
Competitive Compensation: Earn additional monthly bonuses based on your production.
Comprehensive Benefits: Access to health, dental, and vision insurance.
Financial Wellness: A 401(k) retirement plan.
Work-Life Balance: Generous paid time off, holidays, and a flexible schedule.
Supportive Culture: Be part of a mission-driven team that cares deeply about each other.
If you are a motivated and empathetic individual ready to build a fulfilling career while making a real impact, we encourage you to apply today!
Customer Service Representative-- GOSDC5692684
Buffalo, NY jobs
Serve as a liaison between customers and internal teams, ensuring professional interaction and support.
Process and monitor customer orders, coordinate inquiries, provide updates, and resolve issues including quality, warranty, and shipping concerns.
Key Responsibilities:
Order Processing: Enter orders, convert quotes, manage pricing, discounts, and commissions.
Order Status Communication: Provide accurate and timely updates on lead times, material availability, and troubleshooting.
Internal Collaboration: Coordinate with Engineering, RMA/Warranty, and other internal teams to meet customer requirements.
Problem Resolution: Address shipping discrepancies, payment disputes, and handle order cancellations.
Administrative Support: Update customer accounts, maintain BOL/PL files, process invoices, and manage customer portals.
Continuous Improvement: Support initiatives to enhance Customer Service processes.
Key Competencies:
Professional demeanor and customer advocacy.
Strong verbal and written communication skills.
Team collaboration and positive attitude.
Ability to balance multiple priorities accurately and adapt to change.
Key Relationships:
External: Customers, Sales team, AR/AP personnel.
Internal: Customer Service, Engineering, Quality Assurance, Production, Purchasing, Finance, Supply Chain, Shipping.
Required Qualifications:
Associate's degree + 3-5 years of customer service experience.
Excellent organization, communication, and multitasking skills.
Comfortable in high-stress environments and adaptable to change.
Technologically proficient; Microsoft Office experience required.
Preferred Qualifications:
Bachelor's degree preferred.
Experience with MRP software.
Knowledge of industrial products/applications.
Work Environment & Physical Demands:
Office and manufacturing floor setting.
Must use safety shoes and glasses on production floor.
Ability to work at a computer and handle both office and production tasks.
Brand Representative
Duluth, GA jobs
N2N Services Inc. is launching
Quantum Leap 2025 (
************************************** - a groundbreaking event showcasing the
future of work
in an AI-powered 2030. To help us spread the word across the Atlanta region, we're building a small team of energetic, outgoing Campus Ambassadors who can represent N2N on local college campuses and drive awareness.
This is a perfect role for students or recent graduates who love connecting with people, enjoy campus culture, and want to be part of a movement shaping the future of education and work.
What You'll Do
Visit local colleges and universities in the Atlanta metro area to promote Quantum Leap 2025.
Engage with students, faculty, and staff about the event's mission and value.
Distribute marketing materials and host small on-campus pop-ups/info sessions.
Drive ticket sales through both in-person outreach and your personal network.
Represent N2N with professionalism, enthusiasm, and integrity.
Support event-day activities during Quantum Leap, helping attendees connect with experiences that highlight emerging AI technologies and future-of-work insights.
What We're Looking For
Current college student or recent graduate (preferably from the Atlanta metro area).
Outgoing personality with strong communication and networking skills.
Comfortable approaching new people and speaking confidently about an event or mission.
Self-motivated, reliable, and able to manage time effectively.
Passionate about technology, innovation, or the future of work (a plus, not required).
Access to reliable transportation to visit multiple campuses.
Compensation
Hourly pay for all outreach and event activities.
Exclusive access to Quantum Leap sessions and networking opportunities with leaders in AI, higher education, and workforce transformation.
Why This Role Matters
Quantum Leap is more than an event - it's a movement to help students, educators, and professionals prepare for an AI-powered world.
As a Campus Ambassador, you'll play a direct role in bringing this vision to campuses across Atlanta and introducing thousands of students to the tools and ideas that will shape their careers.
Customer Service Representative-- GOSDC5696387
South Jordan, UT jobs
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Inbound Sales Development Representative
Cupertino, CA jobs
Who we are?
We are Splashtop. We deliver next-generation remote access and remote support software and services across the Americas, Europe, Asia, Middle East, and Africa. Splashtop's cloud-based, secure, and easily managed solutions serve customers that include everyone from multinational enterprises and academic institutions to small businesses, MSPs, and individuals.
Headquartered in Cupertino, California (USA) and founded in 2006, Splashtop has offices in Hangzhou (China), Tokyo (Japan), Taipei (Taiwan), Singapore, Amsterdam (Netherlands), and we are now expanding our Dallas-Fort Worth office. From our offices, 210 Splashtoppers serve more than 200,000 corporate customers.
We always deliver what we promise and scaling hard, with a stunning Net Promoter Score of +93 and 85% of the Fortune 500 companies who enjoy Splashtop products globally. We recently achieved the aspirational Unicorn status of $1B valuation thanks to our 30+ million happy users.
Each Splashtop employee will be a real team member, no matter what position you are in. We are a young, fast-growing company, we respect and are transparent to one another. In this role you can have a real impact into the next steps of the company's growth. We all work hard to exceed customer expectations, we are collaborative, positive thinkers and always improve our solutions and services. Besides hitting it hard we also enjoy and celebrate our success with our teams.
Overview
As an Inbound Sales Development Representative, you will learn how to professionally and promptly follow-up on leads generated by our Marketing (incoming calls, forms, emails, and chat). You will learn how to use the Salesforce CRM to organize and manage your own book of business. You will work autonomously after having received professional training from us to gain highly desirable skills that will serve you throughout your entire career.
We are a team-centric organization. As part of your duties, you will work together with your manager and teammates on, while not limited to, connecting with our clients among website chat visitors, inbound sales calls, and marketing led lead generation. You will also work with our Account Executives to help them generate new business through the appointments you will make on their behalf. As part of the Splashtop organization, you may also at times be asked to join focus teams to ensure we are addressing the voice of the customer.
Key Responsibilities:
Respond fast and well to Prospects inquiries in accordance to established SLA's and KPI's, going above and beyond to meet customer needs.
Data hygiene is essential for this role - this requires clean data into Salesforce respective Sales tools.
Learn to qualify, sort, prioritize and track leads from several different Salesforce reports/sources.
Follow-up with Leads as fast as possible and either help them purchase directly (if the request is simple enough) or connect them with an Account Executive.
Continue to your monitor your incoming Leads while following a well-defined cadence of outreach to make sure that no lead is being left behind.
Learn to organize your leads and related work into folders, and leverage Salesforce so that you can manage a pipeline of leads.
Learn to assess the size and scope of business opportunities, understand prospects' business needs and use case, and set sales appointments/demos with Sales Executives.
Log summaries of prospects discussions into the salesforce lead record. Continue to improve the quality of the data record in Salesforce (Account, Contact).
Become familiar with Splashtop's core products and navigate the Splashtop ecosystem on how they fit our customer's needs:
To be able/articulate our value propositions and why our customers choose Splashtop.
To be able to match features and product details to sales leads to gauge best-fit solution.
To be able to guide your leads through the product trial process and installation/configuration of Splashtop SaaS products.
Learn to understand potential customers' use case and provide consultative guidance on how Splashtop products can help them achieve their goals.
Who you are?
1 year of customer-facing or customer service work experience.
Excellent organizational and time management skills.
Excellent written and verbal communication skills plus the ability to build professional rapport quickly by phoning with all levels of stakeholders.
Willingness to learn with a go-getter attitude.
A strong interest in a sales career with friendly and helpful attitude.
A team player capable of working within a collaborative environment.
To be an A player at Splashtop you need to embody the following attributes:
Customer centric mindset. Everything we do is to support our prospects and customers to the best of our ability. We go above and beyond to deliver them the best quality of service possible.
Result oriented. We are relentless in the pursuit of our goals. We are goal-oriented and experiment in a measured way to learn through experience. We are committed to continuous, iterative improvement for our customers and ourselves.
Inquisitive so you can grow with this fast-growing company through continuous learning.
What we have to offer:
Fast-paced environment where we celebrate successes and have a lot of fun while working.
An amazing crew of other hard working and passionate people that are willing to run those sales cycles with you.
Employment Type: Full-time, Non-Exempt
Splashtop is a proud equal opportunity employer, dedicated to creating an inclusive workplace that celebrates diversity. We value the unique skills and experiences brought by individuals from all backgrounds and identities, including but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, socioeconomic background, or individuals reentering the workforce. We especially encourage applications from underrepresented groups such as women, racial and ethnic minorities, LGBTQ+ individuals, people with disabilities, and veterans. At Splashtop, we believe diversity drives innovation, and we are committed to fostering an environment where everyone feels welcomed, respected, and valued.
Outside Sales Representative - Atlanta, Georgia
Lawrenceville, GA jobs
Outside Sales Representative
Atlanta, Georgia
J&J Brick and Materials is seeking a dynamic, results-driven Outside Sales Representative to join our growing team. In this role, you'll be responsible for building strong relationships, driving new business opportunities, and promoting our premium brick and masonry products to contractors, architects, builders, and developers. If you thrive in sales and have a passion for the construction industry, this is the opportunity for you.
Key Responsibilities
Develop and maintain relationships with contractors, architects, developers, and other industry professionals.
Identify and pursue new business opportunities within the construction and masonry sectors.
Educate clients on product specifications, benefits, and applications to meet project needs.
Collaborate with logistics and customer service teams to ensure timely delivery and customer satisfaction.
Stay informed about industry trends, competitor activity, and market developments.
Maintain accurate records of sales activities, customer interactions, and market feedback.
Qualifications & Skills
Proven experience in outside sales, preferably in brick, masonry, or construction materials.
Strong knowledge of construction and masonry products, applications, and industry standards.
Excellent communication, negotiation, and interpersonal skills.
Ability to work independently, set priorities, and consistently achieve sales targets.
Valid driver's license and reliable transportation.
Benefits
Competitive base salary plus commission structure.
Health, dental, and vision insurance.
401(k) with company match.
Paid time off and holidays.
Career growth opportunities within a rapidly expanding company.
Why Join Us?
At J&J Brick and Materials, we are committed to delivering high-quality masonry solutions and building lasting partnerships. As part of our team, you'll have the chance to grow your career while making a real impact in the construction industry.
Apply today and help us shape the future of masonry solutions!
Transfer your Pharmaceutical Sales Experience to dynamic Sales Firm
Morristown, NJ jobs
The White Label Firm, Inc. (2015) is a sales, marketing and promotions Company with locations in NYC, NJ and soon TX. We handle campaigns for clients who range from the telecom, utility, non profit, security and financial sector. We believe our business can only grow based on the caliber of the people on our team. We hold a strong emphasis on training our leaders of tomorrow and believe in values of teamwork, positivity and an impossible is nothing attitude.
Rather your looking for a career change or new to the workforce, we have a place for you.
Job Description
The White Label Firm, Inc. is looking for candidates with previous Pharmaceutical experience to join their team. Our sales firm has a multitude of services and products in its portfolio creating a recession proof, industry unrelated explosive business model.
Our sales agents are cross trained in all areas of sales, marketing, branding, market research, territory and time management. Reporting back to managers on a daily basis, you will deliver face to face sales presentations to the NJ public on a business to business, business to consumer platform.
You will handle leads and manage your accounts after training.
We will offer management opportunities to top performers.
Submit your application for immediate consideration
Qualifications
Although previous experience in pharmaceutical sales is a plus, we also provide full training to candidates with little to no experience.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Inside Sales Rep - Experienced (non-entry level)
Indianapolis, IN jobs
We create powerful emotions and memories through immersive attractions. We are a full-service theme creator, prop builder, and attractions provider to theme parks, museums, family entertainment centers, restaurants, tourist attractions, and other venues. For over 27 years, we have brought ideas to life with a talented team of designers, sculptors, craftsmen, and artisans, and we are proud to have delivered the WOW Effect to a wide variety of destinations across the globe.
Weve been named as one of INC 5000's fastest-growing companies in America three times in a row and are in the top 60 here in Indiana. Weve also been named one of The Best Places To Work In Indiana twice in a row. Inside our walls, you'll find lots of creative people who are passionate about what they do and make. Every day is different with new challenges. We pride ourselves on creating an amazing culture where our employees can grow professionally and personally. Every company says this, but we can actually prove it!
Our Team
Our team is one of the secrets of our success. We are artists, craftsmen, dreamers, and managers. Everyone brings something unique to the table and our collective passion, excitement, and attention to detail explain why we exceed our clients expectations time and again. We have high expectations for everyone on our team. Its the only way we can deliver amazing products and services. Our team is passionate, hungry, and always striving for more.
About The Role:
Creative Works is adding to its team of passionate and diligent sales professionals! The Creative Consultant role is an incredible opportunity to be on the all star team and market leader for immersive attractions and custom theming for Family Entertainment Centers (FECs) and Location Based Entertainment (LBE) venues.
This role is designed for an experienced sales professional with a proven track record of high engagement and delivered results. This role is a blend of inbound leads and existing customer opportunities, as well as outbound prospecting to develop sales for our attraction portfolio such as Laser Tag, Mini Golf, Lucky Putt, Escape Rooms, Limitless VR, and ValoArena.
This role is instrumental in engaging our existing customer base, and developing net new leads to our system. It is therefore critical to our WHY at Creative Works: to make powerful emotions and memories through immersive attractions.
Duties & Responsibilities
Makes 20-40 sales calls and outreaches per day; qualifies and initiates contact with potential customers at all levels
Asks fact finding investigation questions, gathers and logs information, and actively listens to prospective customers to understand their business, uncover their problems, and identify impact areas
Identifies needs based on a single and/or multiple decision makers
Educate new leads on key success factors around our attractions
Identifies opportunities where Creative Works solutions can add value and create memories for our clients.
Regularly wins contracts and closes opportunities with 6-figure values
Tracks and manages sales activities using tools like Salesforce or Monday CRM, trade show attendee lists, inbound leads, and active prospecting outside of inbound leads
Job Requirements
Proven experience in sales and/or business development
Two years minimum experience in a high volume sales environment
Excellent communication skills, including the ability to articulate product and value proposition messaging
Ability to research and identify potential prospects through a variety of channels
Comfortable with cold calling and other outbound prospecting activities
Experience with CRM tools such as Salesforce, Hubspot, Monday, or similar
Ability to work independently, and as part of a team in a fast-paced environment
Ability to travel for work including trade shows, and client site visits for prospecting
Total Travel expectations over the course of the year is 10-15%
Pay and Benefits
Full-Time Salary Exempt (estimated 45 hours weekly)
8:00 AM - 5:00 PM Monday through Friday at our Indianapolis facility
Medical, dental, vision, life insurance coverage opportunities available
Employee Assistance Program (EAP)
401K opportunities available (Standard Safe Harbor Match)
Generous PTO Plan
Parental time for the birth or adoption of a child
Several paid holidays (for full-time employees)
Paid Volunteer Time Off to serve at a 501(c)3 charitable organization on behalf of the company
Onsite fitness facility
Weekly pay
Salary: $50,000 per year plus $50,000-$150,000 in potential commissions
Equal Opportunity Employer
Creative Works is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.
Does this sound like a good fit for you?
If so, please provide an introductory letter to us to help us better understand who you are and why you would like to join our team as well as a resume. Thank you!
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