Paylocity jobs in Meridian, ID

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Meridian, ID / Schaumburg, IL / Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The primary function of the Benefits Support Team Lead is to lead the overall day-to-day operations for their designated team. The Team Lead will be instrumental in assisting management by providing feedback on staff performance, client issues, and actions to be taken to improve the department and maintain success. They will ensure all critical aspects of client needs are met and issues resolved appropriately. They will also provide leadership, coaching, training and mentoring to their team. Primary Responsibilities * Supervising the work of their assigned group on a day-to-day basis which may include delegation of work assignments to various team members * Provide training and assist with coaching and development of new and existing team members * Positively and effectively handle escalated issues from customers or internal teams in a collaborative "win-win" approach. * Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles * Provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee employment status changes and performance issues * Develop and implement action plans to improve team or individual performance * Act as a technical resource to the Support Team as needed * Subject matter expert in key areas of their department * Help create and update processes and other internal training documentation as necessary Education and Experience * 2+ years' experience in Payroll/HR Industry required * 2+ years' experience in technical/problem-solving client facing role required * High school degree / GED required; Bachelor's Degree preferred * Experience with ownership and accountability in group responsibilities * Previous benefits experience strongly preferred * Previous experience with Payroll systems is strongly preferred * Previous supervisory/mentoring experience preferred Paylocity is an equal opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $59,600 - $85,100 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

Job DescriptionDescription:Description Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at one of our U.S. office locations (Meridian, ID or Rochester, NY or Schaumburg, IL). Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Managed Services Associate plays a critical role in delivering white-glove support across key Human Capital Management (HCM) functions, including payroll processing, HR data management, and client inquiry resolution. As the frontline of the Managed Services team, this role is responsible for ensuring the accurate and timely execution of recurring services, while providing proactive, high-touch support that exceeds client expectations. This position requires attention to detail, the ability to manage multiple priorities, and a commitment to delivering operational excellence and client satisfaction. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Payroll & HR Data Entry: Maintain and process payroll and HRIS data with a high degree of accuracy and confidentiality across client accounts. Client Communication: Deliver prompt, clear, and professional communication via phone, email, and ticketing systems; serve as a trusted resource on routine inquiries and procedural guidance. Ownership & Follow-Through: Proactively manage assigned client workload, ensuring timely follow-up and resolution of open tasks, escalations, and service requests. Problem Solving: Diagnose and resolve payroll and data discrepancies, leveraging available tools, documentation, and internal expertise to ensure accurate outcomes. Cross-Functional Collaboration: Liaise with internal teams (e.g., Product Support, Tax, Benefits) to ensure seamless service delivery and resolution of complex issues. Process Adherence: Ensure full compliance with internal procedures, control protocols, and payroll policies, including client-specific processing requirements. Payroll Administration: Execute end-to-end payroll tasks including pre-check validations, earnings/deductions auditing, and post-processing confirmations. Data Maintenance: Manage HR, timekeeping, and pay data updates such as new hires, terminations, rate changes, and PTO adjustments. Client Issue Resolution: Triage and resolve day-to-day service requests from clients, escalating when appropriate based on scope or complexity. Knowledge Management: Maintain working knowledge of supported platforms, internal policies, and regulatory requirements relevant to client deliverables. Quality & Compliance: Perform audits and reconciliation activities to ensure compliance with client contracts, internal standards, and external regulations. Support Tax Filings: Assist with the preparation, validation, and tracking of payroll tax filings. Ensure awareness of deadlines, escalate discrepancies, and coordinate with internal teams to resolve tax-related issues. Education and Experience Requirements Bachelor's degree or High School Diploma with a minimum of 2 years of relevant HCM experience In lieu of a bachelor's degree or 2 years of HCM experience, HS diploma and at least 1 year of demonstrated successful performance in an operations-related role at Paylocity, may be considered Experience in customer service or previous client interfacing role Proficiency in Microsoft Office suite Data accuracy and proficiency Preferred CPP, FPC, APA, and/or SHRM-CP certified Experience in payroll and/or call center environment Physical Requirements Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $43,000 - $61,400/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. Bring your talent and eagerness to learn to Paylocity, where you'll discover the skills needed to launch your career! Benefit from award-winning training and one-on-one coaching as you play a key role in Paylocity's future with an early careers position. Explore how you can go from the classroom to the conference room with internships and new-grad programs at one of Glassdoor's Best Places to Work. Experience the support that'll take you from grad to a flourishing career with a position in Paylocity's early careers division! This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Join our Client Services department! The Client Services team provides a variety of support to our client's post-implementation through the lifecycle of their relationship with Paylocity. The Team strives to create a positive relationship with clients to build client loyalty and retention. With a team of dedicated and knowledgeable Account Managers, clients get their questions answered, problems solved, and needs met timely & accurately. Client Services aims to create a one-of-a-kind client experience for all Paylocity's clients. RESPONSIBILITIES: Participate in a structured 12-week program including onboarding, mentorship, professional development, and cross-functional exposure. Gain hands-on experience by shadowing and reverse shadowing Account Managers and Team Leads, assisting with real client interactions. Develop business acumen and service knowledge through weekly assignments, journals, and leadership engagement. Design and execute a short-term project aligned with Client Services goals, presenting findings and recommendations to managers and executives. Build professional skills through workshops, peer networking, and the Intern Summit at Paylocity's headquarters. Deliver mid-point and final presentations highlighting key learnings, results, and recommendations. Requirements Currently enrolled in a college degree program working toward a Bachelor's or Master's degree with an anticipated graduation between December 2026 and Spring 2027 Majors in Business, Marketing, Communications, International Business, Organizational Leadership, Finance and Accounting Minimum GPA requirement of 3.0 or higher Strong experience with MS Office and MS Excel Account management or customer service background SOFT SKILLS: Strong time management skills with attention to detail and ability to prioritize effectively; in a fast-paced environment Ability to recognize and maintain confidentiality of information Strong written communication skills for business correspondence Strong analytical and problem-solving skills Data-driven mindset Self-starter with the ability to handle multiple projects at once Team player attitude and willing to jump in wherever necessary Strong interpersonal communication, writing and organizational skills Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. As part of the Sales & Marketing team, you'll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you'll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities. This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.? Position Overview: As an Enterprise Sales Development Representative, you'll be at the forefront of Paylocity's enterprise growth strategy-responsible for identifying, engaging, and qualifying executive-level decision-makers at large organizations. Your outreach will be value-driven, personalized, and insight-rich, designed to spark meaningful conversations and uncover real business challenges. You'll work in close partnership with Enterprise Account Executives, collaborating on account strategy, aligning messaging to prospect needs, and jointly driving pipeline creation. Together, you'll open doors to strategic opportunities and build the foundation for long-term client relationships. This role is a launchpad into a closing sales career, offering hands-on experience in enterprise sales motions, executive-level engagement, and cross-functional collaboration-all critical to advancing into roles like virtual sales, field sales, or current client consultants. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Targeted Prospecting: Identify and research enterprise accounts, key stakeholders (CHRO, CFO, CIO), and organizational initiatives to tailor outreach. Executive Outreach: Engage senior-level decision-makers through personalized, multi-channel communication (phone, email, LinkedIn, video, etc.). Strategic Alignment: Collaborate closely with Enterprise AEs on account planning, outreach sequencing, and opportunity qualification. Value-Based Messaging: Leverage insights into industry trends and business challenges to position Paylocity as a transformative solution. Tech-Enabled Efficiency: Utilize enterprise sales tools (Salesloft, ZoomInfo, AI dialers, Salesforce, etc.) to streamline engagement and prioritize high-impact actions. Account Intelligence: Surface insights on enterprise needs, timelines, and decision processes to improve targeting and conversion. Data Discipline: Maintain accurate CRM records, track pipeline metrics, and continuously refine outreach strategies based on performance data. Cross-Team Collaboration: Partner with marketing, sales ops, and product teams to optimize outreach messaging and funnel performance. Education and Experience: Bachelor's degree preferred; equivalent experience accepted (including 1+ years in B2B SDR or similar roles). Proven experience engaging enterprise buyers or working in long sales cycle environments is a strong plus. Experience with enterprise sales tools (Salesforce, Salesloft, LinkedIn Sales Navigator, ZoomInfo) is preferred. Excellent written and verbal communication skills, with a high degree of professionalism and executive presence. Physical Requirements Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Ability to remain in a stationary position for extended periods of time. Ability to move around the office and interact with colleagues as needed. Ability to operate standard office equipment, including computers, phones, printers, and copiers. Ability to communicate effectively in person, via phone, and email. Ability to lift and carry up to 5 pounds as needed (e.g., moving office supplies or small packages). Ability to bend, reach, or stoop as needed to access file cabinets, office equipment, or other resources. Ability to maintain focus and attention to detail for extended periods. Ability to work at a desk or workstation for extended periods of time, including using a computer or writing. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position $45,000 to $55,000/yr ; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for our variable commission plan and offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at any of our Schaumburg, IL / Meridian, ID / or Rochester, NY locations. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Data Conversion Specialist is a technical support role with SQL skills and advanced MS Excel skills. This position is a resource for the Implementation Consultants and enhance Paylocity's electronic conversion function working with Payroll and HR. This position combines technical ability with payroll knowledge, creativity, and can-do attitude to convert new companies onto the Paylocity payroll processing platform. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Respond to internal and external requests during implementation Work directly with clients to coordinate and schedule electronic data extraction Responsible for converting time clocks, history (including check detail, rate and position) and custom data extractions Use MS Excel, Access, SQL Server, and Paylocity data conversion tools to research issues and update customer databases Review and/or format client supplied data for accuracy prior to uploading Take accountability to ensure previous provider data is successful extracted and formatted for Web Pay Pull data dependent on which of the products the client purchased with a holistic approach Responsible for analyzing and defining mapping rules Assist in data cleanup where necessary All other duties as assigned Education and Experience Bachelor's degree preferred 3-5 years' experience working with payroll data Ability to multi-task Adept attention to detail Strong communication skills Analytical/Problem solving ability Ability to work within a team environment while managing autonomous workload Basic project management skills Able to manage change successfully Customer focus - ability to manage client interactions Proficiency in MS office - Products are based upon Access and SQL databases. Knowledge of these will help during electronic data conversions. Intermediate to Advanced MS Excel skills Basic SQL skills preferred Experience in SQL Server is also a plus Physical requirements Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $45,200- $60,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Schaumburg, IL, Meridian, ID or Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Working Hours: We are ideally seeking candidates that are able to work MST/PST time zones. Position Overview The HR Consultant I is responsible for evaluating and defining a client's needs while consulting in the configuration of our HR applications to meet their needs. This includes but is not limited to converting HR data, providing consultation on the implementation of performance management, onboarding and coordinating the use of our self-service portal. Primary Responsibilities * Help clients with simple setups strategically integrate the full suite of HR products and solutions within our Paylocity application through the use of effective project management coupled with a consultative HR approach * Provide industry leading customer service * Conduct an introduction call to verify contracted HR products, understand client priorities and craft a suggested timeline for the implementation of all HR products * Conduct an alignment call to answer HR product specific questions, collect HR data and configuration requirements * Work directly with clients to assist in the day-to-day functions supporting our HR solutions throughout the implementation process * Coordinate internally between the client and multiple Paylocity departments to ensure clients have every tool needed to use our HR products to their fullest extent Education and Experience * Bachelor's degree is preferred * Previous customer service or client interfacing role preferred * Familiarity with a wide variety of HR concepts, practices and procedures preferred * Willingness to perform a full range of tasks and projects under supervision * Strong interpersonal communication, writing and organizational skills * Ability to handle confidential information with sensitivity * Solid understanding of Microsoft Office Suite and Excel Physical requirements * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $43,500 - $60,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This role is eligible for a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

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Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. When you feel like you belong, work is no longer work - it's personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we're doing just that. Join us as we change the future and transform your career! There are jobs and then there are careers . Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career! Position Overview The Senior Talent Acquisition Partner supporting our team will work very closely with the Talent Acquisition leader to ensure key deliverables are met while managing an industry aligning requisition load. Paylocity Senior Recruiters also partner heavily with our business leaders to develop and execute robust full cycle recruiting strategies to help each group identify and hire top talent, with a focus on diversity. Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Drive and manage the consistent generation of a healthy pipeline of high-quality candidates, with a focus on diversity, by driving initiatives across multiple sources including social media, web sourcing, Boolean searches, referrals Collaborate with hiring managers to deeply understand the needs of the business Create and own a flawlessly positive candidate experience Actively participate in continuous feedback and improvement of our tools and processes. Keep up to date with the latest trends in recruiting, the competitive landscape, market drivers, diversity and more, constantly educating and sharing this knowledge with your client, your team and peers. Other duties and projects as assigned. Education and Experience Bachelor's degree or high school diploma/GED with equivalent experience 5 years of full-cycle recruiting experience with a successful track-record of talent acquisition in a fast-paced, high-growth environment. 2 years of sourcing passive talent on various talent sourcing solutions such as: LinkedIn Recruiter, LinkedIn Talent Insights, Indeed Resume, Google X-Ray or equivalent talent profile search tools Agency experience preferred Prior inner department and/or cross-functional project lead experience and role specific compensation analysis partnering with HRBP or Compensation leads. Experience mentoring junior level or support level peers to ensure consistent and efficient process improvement. Proven track record of building deep stakeholder partnerships with hiring managers, tech management and others across the organization Prior experience partnering with mid to senior level technology hiring managers to develop and/or create efficient sourcing strategies. Passion for innovative sourcing and recruiting techniques to source and connect with diverse and difficult to find talent groups Data-driven and with an analytical mindset with the ability to identify metrics and data to back up your strategy Proficient experience with Excel, OneNote, Outlook, Teams and/or Slack A passion for creating great candidate experience at every stage of the process Resilience and forward-thinking approach Proven problem solver with incredible attention to detail Physical Requirements Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $68,500 - $127,300/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: The Support Specialist I plays a pivotal role within our organization, acting as the front-line support and dedicated resource for Paylocity client employee product users. In this role, you will receive, prioritize, document, and actively resolve client requests, ensuring the highest level of customer satisfaction. As a Support Specialist I, you will administer both technical and non-technical support, building crucial relationships across departments to address client needs promptly and effectively. This position requires a combination of technical expertise, strong customer service skills, and the ability to apply critical thinking to troubleshoot and resolve client inquiries. Responsibilities: The primary duties of the Support Specialist include, but are not limited to: * Administer Technical and Non-Technical Support: Provide comprehensive support to clients, addressing their technical and non-technical queries with efficiency and professionalism. * Interdepartmental Collaboration: Establish strong working relationships within and across departments to effectively prioritize client needs, communicate project status, and manage timing expectations. * Scope Determination: Analyze client requirements to determine the scope of their needs, ensuring a clear understanding of their objectives. * Problem Solving: Utilize critical thinking and problem-solving skills to troubleshoot and resolve client questions, striving for prompt and accurate solutions. * Data Gathering and Evaluation: Gather pertinent data, identify options, and recommend courses of action to achieve client objectives. * Customer Service Excellence: Demonstrate exceptional customer service skills in all interactions with clients, ensuring their needs are met to their satisfaction. Requirements: * High School Diploma or Equivalent * 1+ years demonstrated Client/Customer Service experience. * Intermediate computer skills with the ability to utilize multiple resources while in tandem advising live on calls. * Familiarity and comfort with web-based applications * Intermediate experience with Microsoft Office, especially Microsoft Excel. * Basic project management abilities specifically related to managing high volume client requests and solutions. * Willingness to work overtime as needed, particularly during the Fall/Winter open enrollment season. Preferred Skills: * Bachelor's degree in related field * Call Center Experience * Bi-lingual Fluency Spanish and English * Healthcare and welfare benefits concepts * Demonstrated High-Volume Customer/Client first call resolution Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $20 - $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at any of our Lake Mary, Fl / Schaumburg, Il / Meridian, ID / or Rochester, NY locations. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview As a senior member of the team, the Implementation Consultant III manages complex implementations and partners with clients to deliver tailored solutions that align with their business goals. Leveraging deep product knowledge and consultative expertise, you'll lead system design, oversee data integrity and validation, and guide clients through every step of the implementation process. You'll serve as a key resource for escalations, mentorship, and process improvement, ensuring a smooth handoff to Client Services and a world-class client experience. This role is suited for seasoned professionals who thrive in solving complex challenges and driving successful outcomes. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Act as our clients trusted advisor, ensuring exceptional customer experiences throughout the implementation process for complex clients. To include but not limited to, facilitating meetings, and maintaining communication throughout the life cycle of their implementation. Provide a smooth transition and post-implementation support as needed, including system maintenance, and issue resolution, based on client feedback. Assist complex clients in data migration, data mapping, and data validation processes to ensure accurate and complete data integration into the HCM software. Collaborate with clients to gather and analyze their business requirements related to the specific HCM function (e.g., payroll, HR, time, and labor). Review, with client, configuration of system to ensure the software is aligned with the clients' needs and expectations to ensure optimal utilization of system capabilities. Collaborate with internal cross-functional teams, including sales, product SMEs and project managers, to deliver high-quality implementations. Troubleshoot and resolve implementation related matters, escalating critical concerns to the appropriate teams when necessary. Provide advice and guidance to assist clients on incorporating HCM best practices, process improvements, and change management strategies. Participate in pre-sales activities, including product demonstrations, scoping, and estimating efforts, to support business development initiatives. Develop and deliver comprehensive project documentation, including project plans, status reports, process flows, and system configurations. Education and Experience 3+ years of Customer Service or Customer interfacing role 2+ years' experience in HCM consultation or benefits / payroll / HR 2+ years of Payroll IC II experience and completion of SOAR Upscaling preferred (for internal candidates only). Highschool Diploma required; bachelor's degree preferred or equivalent experience. Experienced knowledge of Paylocity products and process is preferred. Client Centric Approach: Possess excellent interpersonal verbal and written communication skills with a strong customer-focused mindset throughout the implementation process. Proficiency in Microsoft Office (with a strong emphasis on Excel) and Other Programs: Adapt quickly to new software platforms and leverage their capabilities to optimize project outcomes. Experience with Excel functions including VLOOKUP, Pivot tables, data manipulation and analysis. Resourcefulness: Utilize your problem-solving abilities to overcome obstacles and find creative solutions that meeting project requirements and client expectations. Project Management: Ability to independently prioritize tasks and projects based on importance and urgency to ensure timely and efficient completion with minimal leadership intervention. Maintain a high-level of organization and attention to detail through the implementation process to meet client deadlines and achieve successful outcomes. Problem Solver and Innovator: Taking initiative to tackle problems by actively seeking solutions and generating new ideas. High Revenue Client Management and Complex Implementations: Proven track record of successfully managing high revenue clients. Demonstrated ability to handle escalated clients and effectively resolve challenging situations. Strong leadership Capability: Possessing exceptional leadership qualities to guide team members, foster collaboration, and achieve shared goals. This includes effective communication, decision-making and ability to influence and mentor others. Physical requirements Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $56,200 - $80,300 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships. Responsibilities * Issue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary. * Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions. * Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction. * Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed. * System Capabilities - Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners. * Team Player - The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment. Expectations * Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up. * Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information. * Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders. * Knowledge & Resourcefulness - Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience. * Optimizing Products - Being the product expert while being current on product releases and mandatory training. Education and Experience Required * Bachelor's degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles; or * High School Diploma and either 2 years of HCM experience or 4 years of relevant experience in technical support, call center operations, or other high-volume customer facing roles * Experience in customer service or previous client interfacing role * Strong computer skills, including Microsoft Office with proficiency in Excel * Strong written communication skills for business correspondence. * Strong team player with attention to detail * Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making Preferred * Experience in team leadership or support roles - including coaching, training, peer mentorship, or acting as a subject matter expert (SME) * Experience in payroll and/or call center environment * CPP, FPC, APA, and/or SHRM-CP certified * Self-starter with the ability to handle multiple projects at once Physical Requirements * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $24 - $26 /hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at any of our Schaumburg, Il - Meridian, ID - or Rochester, NY locations. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Tax Specialist I is responsible for providing excellent support efforts for Paylocity's suite of applications. This is not your average Help Desk; you will be expected to learn multiple software products and fully support any questions or issues that may arise. The TSS will be focused on service request completion, incident detection, reporting, and resolution, and excellent customer service. The ideal candidate is a great communicator and can translate technical knowledge into actionable direction. Basic computer skills are necessary, as the TSS will use diagnostic tools, data entry applications, office products, and SQL to assist with resolution. Tax Adjustment Team Tax Adjustments is responsible for providing support to internal partners in assisting Paylocity's clients with payroll tax functionality and pay history data corrections. This includes processing corrective “nocalc” adjustment payrolls, creating corrected employee year-end tax forms, answering questions about how to set up employees' taxes to ensure accurate tax withholding, performing User Acceptance Testing (UAT) when new tax calculation functionality is being released, and troubleshooting payroll tax calculation system issues and reporting opportunities to Development to enhance the system. A successful Tax Adjustment TSS has strong mathematical ability, intermediate to advanced Excel expertise, and an ability to learn, understand, and adapt to ever-changing tax rules quickly. Past payroll tax experience and an FPC or CPP designation would make that TSS stand out even more! Primary Responsibilities The below represents the primary duties of the position; others may be assigned as needed. Daily Responsibilities: Responsible for prioritizing, monitoring, and completing Help Tickets related to client payroll adjustments, including Current Quarter Adjustments (CQAs) and Prior Quarter Adjustments (PQAs). Provide timely and effective support to end users experiencing software or system-related issues. Track and maintain interactions throughout the entire life cycle. Learn and become an expert on application features, configuration, and supported third party software. Identify, diagnose, and resolve technical issues and critical incidents through research and analysis. Assist end users on the modification of tax adjustments. Prepare technical writing specifically for “how to” and “troubleshooting” guides, and narrate, record and edit “how to” videos. Collaborate with internal teams to strengthen processes and deliverables. Education and Experience High School Diploma required Minimum 3 years' experience in a payroll/customer service role. PC hardware/software experience, including installation, maintenance, and training end users. Experience working with ?????Microsoft software, including Access, Word, and Excel spreadsheets, specifically the ability to import data and format tables. Ability to learn new software and desire for continued learning. Ability to analyze data for high-level problem resolution. Must have database administration & maintenance experience -building multi-table databases, writing queries, and frontend UI development. Must have strong mathematical skills for report calculations, accruals, etc. Additional criteria for Custom Reports: Experience in a help desk/technical support role is preferred. Team Player, collaborating with others to make awesome happen Self-motivated - you like to work hard and play hard. Adaptable - quick feet! You can shift priorities if needed. Highly Organized - detail-oriented is your thing! MS Office applications - are no sweat when it comes to your skillset Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $35,600- 73,600 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships. Location: Meridian, ID Compensation: $23.00/hour Reports To: Client Services Team Lead Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST) Primary Responsibilities * Issue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary. * Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions. * Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction. * Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed. * Continued Learning - Dedicated to personal and professional growth, stay current by completing educational courses and assigned training within designated timeframes. Expectations * Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up. * Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information. * Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders. * Guidance - Provide clients with guidance on HR and Payroll best practices, software change management, and alignment with Paylocity products. Education and Experience Required * Bachelor's degree in Business, Marketing, Communications, Organizational Leadership, International Business, Hospitality, Finance or Accounting, OR High School Diploma with a minimum of 2 years of relevant HCM experience * Proficiency in Microsoft Office suite * Strong written communication skills for business correspondence. * Strong team player with attention to detail * Self-starter with the ability to handle multiple projects at once. * Essential skills: Analytical thinking, problem-solving, time management, communication, and decision-making. Preferred * CPP, FPC, APA, and/or SHRM-CP certified * Experience in customer service or previous client interfacing role * Experience in payroll and/or call center environment Physical requirements * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay rate for this position is $23 /hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. As part of the Sales & Marketing team, you'll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you'll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities. This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.? Position Overview: Major Sales Development Representative are responsible for generating qualified leads that progress into revenue-generating opportunities, nurturing prospects, and setting up meetings for sales executives through various channels, including email, phone, and web. Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strategic Prospecting: Research and identify key decision-makers, industry trends, and business challenges to tailor outreach efforts. Proactive Outreach: Engage potential clients through multi-channel outreach, including phone, email, and social selling, to generate high-value sales opportunities. Sales Alignment: Work closely with Account Executives to develop targeted lead-generation strategies and coordinate seamless hand-offs. Business Insights: Gather and analyze prospect data to uncover pain points, opportunities, and industry-specific needs that align with Paylocity's solutions. Technology-Driven Sales: Leverage AI dialers, sales engagement platforms, CRM tools, and data intelligence sources to increase outreach efficiency, automate workflows, and improve prospecting accuracy. Relationship Building: Establish trust with potential clients through consultative conversations, positioning Paylocity as a long-term partner in workforce transformation. CRM Management: Maintain accurate prospecting data, track interactions, and leverage analytics to refine outreach strategies. Competitive Collaboration: Participate in team competitions and performance-based incentives that reward both individual and team success. Education and Experience: A bachelor's degree is preferred, but we also value a high school diploma with two years of work, military, or relevant experience. Strong verbal and written communication skills Ambitious, hard-working, and not afraid of healthy competition Resourceful and able to learn new products and processes quickly Self-motivated and results-driven, yet enjoy being part of a team Physical Requirements: Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Ability to remain in a stationary position for extended periods of time. Ability to move around the office and interact with colleagues as needed. Ability to operate standard office equipment, including computers, phones, printers, and copiers. Ability to communicate effectively in person, via phone, and email. Ability to lift and carry up to 5 pounds as needed (e.g., moving office supplies or small packages). Ability to bend, reach, or stoop as needed to access file cabinets, office equipment, or other resources. Ability to maintain focus and attention to detail for extended periods. Ability to work at a desk or workstation for extended periods of time, including using a computer or writing. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $37,000 to $47,500/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This role will support of our Majors OR Majors Plus client segment. Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Develop strategies and initiatives to enhance and maintain client satisfaction and retention. * Lead and manage a team of Executive Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk. * Facilitate continuous learning opportunities to expand the knowledge base of your staff. * Offer proactive development opportunities aligned with corporate goals and values. * Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization's values. * Monitor team workload, ensuring appropriate balance of volume, priority, and client alignment. * Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one. * Generate creative solutions and innovative ideas to increase employee engagement and retention. * Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation. * Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances. * This job requires up to 25% travel for internal and/or client-facing meetings * This role is an onsite position Education and Experience * High School Diploma or equivalent required; Bachelor's degree preferred * 2+ years of previous leadership experience in a customer service/customer relationship role * Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs) * Experience with leading other leaders preferred * Previous experience in HCM/Direct Payroll Industry * Experience working with payroll, HCM, or HRIS software * Excellent knowledge of MS Office, including MS Excel * Strong interpersonal skills Physical Responsibilities: * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. This role can be performed from any office in the US. The pay range for this position is $74k-115k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at any of our Schaumburg, IL / Meridian, ID / or Rochester, NY locations. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Data Conversion Specialist is a technical support role with SQL skills and advanced MS Excel skills. This position is a resource for the Implementation Consultants and enhance Paylocity's electronic conversion function working with Payroll and HR. This position combines technical ability with payroll knowledge, creativity, and can-do attitude to convert new companies onto the Paylocity payroll processing platform. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Respond to internal and external requests during implementation * Work directly with clients to coordinate and schedule electronic data extraction * Responsible for converting time clocks, history (including check detail, rate and position) and custom data extractions * Use MS Excel, Access, SQL Server, and Paylocity data conversion tools to research issues and update customer databases * Review and/or format client supplied data for accuracy prior to uploading * Take accountability to ensure previous provider data is successful extracted and formatted for Web Pay * Pull data dependent on which of the products the client purchased with a holistic approach * Responsible for analyzing and defining mapping rules * Assist in data cleanup where necessary * All other duties as assigned Education and Experience * Bachelor's degree preferred * 3-5 years' experience working with payroll data * Ability to multi-task * Adept attention to detail * Strong communication skills * Analytical/Problem solving ability * Ability to work within a team environment while managing autonomous workload * Basic project management skills * Able to manage change successfully * Customer focus - ability to manage client interactions * Proficiency in MS office - Products are based upon Access and SQL databases. Knowledge of these will help during electronic data conversions. * Intermediate to Advanced MS Excel skills * Basic SQL skills preferred * Experience in SQL Server is also a plus * Physical requirements * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $45,200- $60,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. Bring your talent and eagerness to learn to Paylocity, where you'll discover the skills needed to launch your career! Benefit from award-winning training and one-on-one coaching as you play a key role in Paylocity's future with an early careers position. Explore how you can go from the classroom to the conference room with internships and new-grad programs at one of Glassdoor's Best Places to Work. Experience the support that'll take you from grad to a flourishing career with a position in Paylocity's early careers division! This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Join our Client Services department! The Client Services team provides a variety of support to our client's post-implementation through the lifecycle of their relationship with Paylocity. The Team strives to create a positive relationship with clients to build client loyalty and retention. With a team of dedicated and knowledgeable Account Managers, clients get their questions answered, problems solved, and needs met timely & accurately. Client Services aims to create a one-of-a-kind client experience for all Paylocity's clients. RESPONSIBILITIES: * Participate in a structured 12-week program including onboarding, mentorship, professional development, and cross-functional exposure. * Gain hands-on experience by shadowing and reverse shadowing Account Managers and Team Leads, assisting with real client interactions. * Develop business acumen and service knowledge through weekly assignments, journals, and leadership engagement. * Design and execute a short-term project aligned with Client Services goals, presenting findings and recommendations to managers and executives. * Build professional skills through workshops, peer networking, and the Intern Summit at Paylocity's headquarters. * Deliver mid-point and final presentations highlighting key learnings, results, and recommendations. Requirements * Currently enrolled in a college degree program working toward a Bachelor's or Master's degree with an anticipated graduation between December 2026 and Spring 2027 * Majors in Business, Marketing, Communications, International Business, Organizational Leadership, Finance and Accounting * Minimum GPA requirement of 3.0 or higher * Strong experience with MS Office and MS Excel * Account management or customer service background SOFT SKILLS: * Strong time management skills with attention to detail and ability to prioritize effectively; in a fast-paced environment * Ability to recognize and maintain confidentiality of information * Strong written communication skills for business correspondence * Strong analytical and problem-solving skills * Data-driven mindset * Self-starter with the ability to handle multiple projects at once * Team player attitude and willing to jump in wherever necessary * Strong interpersonal communication, writing and organizational skills Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships. Responsibilities Issue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary. Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions. Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction. Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed. System Capabilities - Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners. Team Player - The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment. Expectations Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up. Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information. Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders. Knowledge & Resourcefulness - Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience. Optimizing Products - Being the product expert while being current on product releases and mandatory training. Education and Experience Required Bachelor's degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles; or High School Diploma and either 2 years of HCM experience or 4 years of relevant experience in technical support, call center operations, or other high-volume customer facing roles Experience in customer service or previous client interfacing role Strong computer skills, including Microsoft Office with proficiency in Excel Strong written communication skills for business correspondence. Strong team player with attention to detail Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making Preferred Experience in team leadership or support roles - including coaching, training, peer mentorship, or acting as a subject matter expert (SME) Experience in payroll and/or call center environment CPP, FPC, APA, and/or SHRM-CP certified Self-starter with the ability to handle multiple projects at once Physical Requirements Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $24 - $26 /hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. When you feel like you belong, work is no longer work - it's personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we're doing just that. Join us as we change the future and transform your career! There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career! Position Overview The Talent Acquisition Partner is responsible for assisting in full life cycle recruiting to support the current and forecasted hiring needs within Paylocity through sourcing, interviewing and maintaining contact with candidates throughout the hire and on-boarding process. Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Implement strategies and initiatives to improve recruiting, selection, orientation, development & retention of talent for the organization. * Responsible for the staffing function from employment requisitions, job postings, recruiting and on-boarding of new employees. * Partner with hiring managers and the Talent Acquisition Management team to establish position requirements and recruitment priorities. * Conduct interviews by telephone, recommend and schedule candidates for further interviews. * Be the point of contact for candidates during their onsite interviews including initial greeting, employment application paperwork and administering assessment tests. * Consult and make recommendations to hiring managers on interview process and candidate selection. * Maintain communication with active candidates during the hiring process to ensure continued interest and to address and anticipate issues. * Responsible for recruitment advertising and working in conjunction with other Talent Acquisition professionals to establish a unified recruitment message. * Maintain metrics for open and filled positions. * Other duties as assigned. Education and Experience * Bachelor's Degree required * 2+ years of experience in recruiting and/or sales for a wide range of positions in a fastpaced/high-volume environment * Proven ability in hunting and hiring candidates that have proven to be successful in their positions * Knowledge of applicant tracking software a plus * Strong skills in interpersonal communication, writing, and organization * Customer service orientation * Ability to handle confidential information with great sensitivity * Ability to establish priorities, work independently and proceed with objectives with occasional supervision * Familiarity with Talent Acquisition concepts, practices and procedures * Strong computer skills (MS Word, MS Excel) Physical Requirements * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $60,500 - $90,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************