The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
At PayPal, we're literally reinventing how the world pays and gets paid. We understand that it's about people. We connect individuals to let them shop, get paid, donate and send money using today's technology with the confidence that comes from the security and control PayPal enables. Are you ready to help us change the world?
The world's leading payments company, PayPal, brings together a family of brands that are revolutionizing the way people move money. At PayPal you will be immersed in an amazing community with a vibrant culture that thrives on innovation, collaboration, inclusion and wellness.
Software Engineer Interns at PayPal develop innovative solutions and high-quality products that touch millions of people every day. Our engineers solve some of the most complex technical problems in the world of connected payments across multiple business units, (including PayPal, Braintree, Venmo, Paydiant). We are looking for the highest levels of technical talent and programming skills, as well as a keen desire to deeply understand our products and services to push our technology forward with respect to functionality, performance, reliability, and scalability.
Job Description:
As a Back-End Software Engineer Intern, you will work alongside the best and the brightest engineering talent in the industry. As a core participant of your team, you'll estimate engineering efforts, design your changes, implement, and test your changes, push to live, and triage production issues. You need to be dynamic, collaborative, and curious as we build new experiences, improve existing products, and develop distributed systems powering the world's largest e-commerce and payments websites at a scale only a few companies can match.
Key Responsibilities:
* Code high-volume and scalable software. This may include creating back-end services using Java, SQL, ReST.
* Partner closely with cross functional teams which may include front-end developers, design, product and other business units.
* Write clean, scalable, and maintainable code in languages such as Python, Java, or Node.js.
* Develop and maintain databases, ensuring data integrity and performance optimization.
* Participate in code reviews and contribute to the improvement of internal coding standards and best practices.
Assist in troubleshooting, debugging, and optimizing performance of back-end services.
Basic Requirements:
Applicants must possess the following skillsets:
Programming Language experience
Proficiency in at least one back-end language:
* Python (with Flask or Django)
* JavaScript/TypeScript (with Node.js/Express)
* Java, C#, Ruby, Go, etc.
Databases
* Experience with SQL (e.g., PostgreSQL, MySQL)
* Familiarity with NoSQL databases (e.g., MongoDB) is a plus.
APIs
* Understanding of RESTful API design.
* Ability to build and consume APIs (JSON, HTTP methods, etc.).
Version Control (Git)
* Familiar with using Git/GitHub for code collaboration.
Server/Hosting Basics
* Knowledge of how web servers work, or familiarity with platforms like Heroku, Render, AWS, or Vercel.
Authentication and Authorization
* Basic understanding of handling user logins (JWT, OAuth, sessions).
Internship Program Information and Requirements:
* This is a Summer 2026 Internship program. Spring and Fall 2026 internships are not available.
* Must currently be pursuing Bachelor's or Master's degree in Computer Science or related field from an accredited college or university.
* Must be returning to school in the Fall of 2026.
* Must reside in the U.S. during the Summer internship program.
Position Location: Varies within U.S. PayPal Office Locations
globaluniversityinternsoftwareengineering
Additional Responsibilities & Preferred Qualifications:
The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
Primary Location | Pay Range:
San Jose, California | ($32 - $55 Hourly)
Additional Location(s) | Pay Range:
Austin, Texas | ($28- $49 Hourly)
Chicago, Illinois | ($28 - $49 Hourly)
Scottsdale, Arizona | ($27 - $46 Hourly)
Subsidiary:
PayPal
Travel Percent:
0
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit ************************************
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit *******************************
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ****************************************.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
$32-55 hourly 3d ago
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Sr Technical Account Management
Paypal 4.8
Paypal job in Scottsdale, AZ
The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
This job involves collaborating internally to enhance process quality and effectiveness while addressing client needs through tailored solutions. The Sr TAM influences team performance and prioritizes work to meet client expectations, leveraging best practices to improve operational efficiency. They play a critical role in building strong customer relationships, ensuring clients maximize the value of their products and services.
Job Description:
Essential Responsibilities:
* Monitor proactive technical health for Enterprise merchants
* Identify and suggest solutions to improve customer experience
* Consult with merchants and internal teams on integration best practices
* Initiate strong relationships to help merchants succeed
* Diagnose and identify issues with APIs, code, services, and network latency
* Advocate on merchants' behalf to improve products, systems, and processes
* Be the main point of contact for technical issues affecting our Enterprise merchants
Expected Qualifications:
* 3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:
* Relevant customer-facing, technical work experience.
* Technically minded, with a proven track record of adopting and mastering new technologies and tools.
* Confident communicator - equally comfortable speaking to a merchant CEO (Chief Executive Officer), CTO (Chief Technology Officer), or development team.
* Demonstrated knowledge of web technologies and can learn new languages and services like JavaScript, PHP, Java, HTTP, HTML, JSON, etc.
* Troubleshooting experience with API calls (SOAP, REST, GraphQL)
* Understanding of basic SQL Commands and data analysis
* Prepared to be on call to assist with out-of-business hours escalations, by collaborating with other support teams.
Subsidiary:
PayPal
Travel Percent:
0
* The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
Primary Location | Pay Range:
San Jose, California | ($109,000.00 - $156,200.00 Annually)
Additional Location(s) | Pay Range:
Chicago, Illinois | ($95,500.00 - $141,900.00 Annually) Austin, Texas | ($95,500.00 - $141,900.00 Annually) Scottsdale, Arizona | ($94,000.00 - $134,750.00 Annually) Omaha, Nebraska | ($94,000.00 - $134,750.00 Annually)
Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. This role is also eligible for a range of benefits which may include, medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off, and other benefits. For more information visit *******************************
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit ************************************
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit *******************************
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ****************************************.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
$109k-156.2k yearly 60d+ ago
Federal Client Executive, IT Solutions - Sales
Xerox Corporation 4.3
Phoenix, AZ job
City Phoenix State/Province Arizona Country United States Department IT_SERVICES_(SALES) Date Wednesday, April 16, 2025 Working time Full-time Ref# 20036842 Job Level Individual Contributor Job Type Experienced Job Field IT_SERVICES_(SALES) Seniority Level Associate Currency
USD - United States - US
Annual Base Salary Minimum
55,000
Annual Base Salary Maximum
85,000
$68k-107k yearly est. 5d ago
Field Solutions Engineer
Xerox Corporation 4.3
Phoenix, AZ job
City Phoenix State/Province Arizona Country United States Department PROFESSIONAL SERVICES Date Wednesday, October 29, 2025 Working time Full-time Ref# 20036609 Job Level Specialist Job Type Experienced Job Field PROFESSIONAL SERVICES Seniority Level Mid-Senior Level Currency
USD - United States - US
Annual Base Salary Minimum
91,800
Annual Base Salary Maximum
183,600
$80k-104k yearly est. 7d ago
Electrical Subject Matter Expert
Meta Platforms, Inc. 4.8
Mesa, AZ job
Meta is seeking a data center Electrical Subject Matter Expert (SME) to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our systems operate to meet the demands of our customers. The Electrical SME will be a part of the facility operations team and will be responsible for being the electrical system technical operations expert. The Electrical Subject Matter Expert will need to have a broad understanding of electrical system and equipment function and will be responsible for procedure-based electrical maintenance, troubleshooting, repair, training, and project oversight. The candidate will need to be have understanding in Low Voltage & Medium Voltage power distribution, electrical protection & controls systems, UPS and battery systems, electrical testing, applicable electrical codes and standards, and have a basic understanding of mechanical systems.
Minimum Qualifications
* 7+ years relevant electrical industry experience or electrical trade level experience
* Bachelor's degree or trade certification in related field plus 3+ years relevant electrical industry experience will be considered in lieu of 7+ years relevant electrical industry experience
* Experience in critical environments
* Theoretical and practical understanding of power equipment & systems, with expertise in electrical equipment design, maintenance, troubleshooting, testing, and/or construction
* Working knowledge of critical facility operations with experience or understanding of procedure-based work
* Working knowledge of mechanical, controls, and fire and life safety systems
* Experience interpreting blueprints/CAD drawings
* Experience in comprehending electrical plans, specifications, and equipment shop drawings
* Experience working in a highly collaborative, cross-functional environment
Preferred Qualifications
* Experience in high voltage (up to 345kV) equipment construction, operation, and maintenance
* National Electrical Testing Association (NETA) or National Institute for Certification in Engineering Technologies (NICET) electrical testing experience/certifications
* Equipment field service engineering or representative experience
* Experience in a data center industry
* Instrumentation & control, power system protection, power automation, etc. experience
* Trade Certification or state license as an electrician
Responsibilities
* Serve as an onsite technical resource of electrical infrastructure systems and equipment, with an emphasis on practical field operation
* Ensure appropriate cross-functional collaboration between local electrical team and applicable local and global teams
* Contribute to electrical safety program for site
* Plan resource, author or approve work procedures to cover electrical troubleshooting, repair, retrofit, and maintenance activities, with an emphasis on assessing & mitigating personnel and critical systems and operational risk
* Conduct or oversee hands-on troubleshooting, repair, retrofit, and maintenance of electrical equipment
* Oversee electrical system configurations and component upgrades to ensure system integrity is maintained and that all modifications to existing systems are in compliance with best practices, including change control processes
* Provide Quality Assurance/Quality Control (QAQC) oversight of construction projects & maintenance activity
* Lead and/or participate in root-cause analysis activities in area of expertise
* Provide training to Critical Facility Engineers and other cross functional teams on electrical equipment, systems, procedures, and changes
* Manage vendor relationships for electrical maintenance and retrofit work
* Provide feedback on global electrical maintenance strategies and global electrical system design improvements
* Travel expectations can be significant during the first 3 months for initial training and onboarding. After initial onboarding, travel expectations are 10-15%. and then ongoing occasional travel for factory witness tests, collaboration, training, etc
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
$102k-148k yearly est. 18d ago
Director, Legal Counsel - BCDC
Paypal 4.8
Paypal job in Scottsdale, AZ
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
PayPal's Legal team is looking for an experienced, highly engaged and dynamic lawyer to serve as Director, Legal Counsel - Blockchain, Crypto and Digital Currencies (BCDC).
:
Essential Responsibilities:
Provide strategic legal advice and support to senior management, influencing business strategy an decision making.
Anticipate regulatory and legal risks, and proactively design strategies to manage them.
Perform legal and regulatory compliance risk assessments, propose creative solutions where applicable, and help advance business objectives.
Manage escalations, collaborate across other teams and develop solutions to enable business partners to achieve their goals.
Develop a strong rapport and working relationship with business counterparts across the enterprise to help drive the delivery of effective legal services.
Ensure compliance with relevant laws and regulations, leading the adoption of cutting-edge legal technologies and best practices.
Manage legal risks and safeguard PayPal's legal interests, developing forward-looking risk management strategies.
Provide key inputs as an industry leader and expert, staying ahead of legal trends and influencing industry standards.
Expected Qualifications:
10+ years relevant experience and a Juris doctorate degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:
Job Description
The BCDC business unit is a cross-functional team of high performers, serial entrepreneurs, and crypto thought leaders that are focused on driving inclusion and access to the next generation of financial services and playing a meaningful role in the development and adoption of the digital asset ecosystem globally. The Director, Legal Counsel - BCDC will play a key role in helping BCDC in its mission.
Responsibilities:
Provide legal guidance and support in connection with the design, development and launch of BCDC products, features, and services. This will include proactively:
Advising on the legal implications of potential BCDC commercial transactions, new products and experiences, customer terms and conditions, vendor engagements, and marketing materials;
Developing BCDC-related policies, training, and toolkits;
Addressing threshold regulatory questions regarding BCDC initiatives, including applicability of federal securities laws, commodities laws, laws regarding illicit finance, and applicable state level regulations;
Staying apprised of legal and regulatory developments with the potential to impact BCDC and keeping BCDC team members informed of same;
Coordinating with international legal colleagues in support of BCDC initiatives outside of the United States;
Assisting the Government Relations team in evaluating and responding to notices of proposed rulemaking and requests for comment issued by regulatory agencies; and
Representing PayPal's interests and interfacing with regulatory agencies, enforcement authorities, and external counsel, as appropriate.
Job Requirements and Qualifications
Professional experienceor equivalent degree with excellent academic credentials.
Ten or more years of experience practicing as an attorney at a regulatory agency, in-house, or at a reputable law firm, with at least two of those years focused on financial technology, payment systems, digital assets, financial regulation, including securities law, commodities law, banking law, or illicit finance.
Understanding of the technological variants of digital asset ecosystems and frameworks strongly preferred.
Team oriented, with a strong sense of humor, unquestioned ethics and integrity, sound judgment, and strong problem-solving and communication skills.
Familiarity with, and strong interest in, PayPal, Venmo, mobile and alternative payments, emerging payments technology, and the payments industry. Experience with international remittances a plus.
Ability to thrive in a fast-paced environment, handle multiple assignments simultaneously, tolerate change and ambiguity, and take ownership of projects and tasks.
Admitted to, and in good standing with, a state bar.
We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors, which demand that we hold the highest ethical standards, empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ****************************************.
Subsidiary:
PayPal
Travel Percent:
0
-
The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
Primary Location | Pay Range:
New York City, New York | ($218,000.00 - $323,950.00 Annually)
Additional Location(s) | Pay Range:
San Jose, California | ($218,000.00 - $323,950.00 Annually) Chicago, Illinois | ($198,000.00 - $294,250.00 Annually) Austin, Texas | ($198,000.00 - $294,250.00 Annually) Scottsdale, Arizona | ($188,000.00 - $279,400.00 Annually) Omaha, Nebraska | ($188,000.00 - $279,400.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. This role is also eligible for a range of benefits which may include, medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off, and other benefits. For more information visit *******************************
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit ************************************
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit *******************************
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ****************************************.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
Notice to Applicants and Employees who reside within New York City. Click here to view the notice.
$218k-324k yearly Auto-Apply 18d ago
Sr Site Reliability Engineer
Paypal 4.8
Paypal job in Scottsdale, AZ
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
This is an incident command role, not a hands-on DevOps engineering position. You won't be migrating workloads or writing Terraform modules for product teams. Instead, you'll direct application and infrastructure teams during incidents making work assignments, prioritizing troubleshooting paths, and authorizing critical actions like rollbacks and regional failovers. You need the technical depth to rapidly read Infrastructure as Code, Kubernetes manifests, and CI/CD configurations to make informed decisions under pressure. You'll also regularly interface with executive leadership during critical incidents and post-mortems, and drive implementation of tooling that advances the Command Center's capabilities.
Job Description:
Essential Responsibilities:
Take ownership of system performance monitoring, identify inefficiencies, and lead initiatives to improve the overall availability and reliability of digital platforms and applications.
Lead and manage the response to complex, high-priority incidents, ensuring prompt resolution and a thorough root cause analysis to prevent future occurrences.
Design and implement advanced automation frameworks to improve operational efficiency, streamline processes, and reduce human error.
Lead reliability-focused initiatives, ensuring systems are highly available, resilient, and scalable, and promote best practices across engineering teams.
Enhance the monitoring infrastructure by identifying key metrics, optimizing alerting, and improving system observability to ensure the reliability of large-scale systems.
Forecast resource requirements and lead capacity planning activities to ensure systems can scale effectively to meet growing user demand.
Ensure robust disaster recovery strategies are in place and conduct regular testing to ensure systems can recover quickly from failures.
Partner with engineering and product teams to identify opportunities for improving system architecture, focusing on scalability, reliability, and fault tolerance.
Provide mentorship and technical guidance to junior site reliability engineers, fostering skill development and knowledge sharing.
Drive continuous improvement across operational workflows, identifying areas for optimization, cost reduction, and performance enhancement.
Expected Qualifications:
3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:
Key ResponsibilitiesSite Resiliency & Infrastructure Management
Proactively identify and address vulnerabilities in cloud (AWS, GCP, Azure) and on-premises infrastructure
Review Infrastructure as Code changes for reliability risks as part of change approval process
Identify architectural anti-patterns in Kubernetes deployments and cloud migrations
Conduct regular disaster recovery drills and readiness tests before major events (Thanksgiving, Cyber 5, peak shopping seasons)
Participate in situation room activities for new product rollouts
Drive site resilience projects to enhance system reliability and uptime
Proactively identify and address vulnerabilities in cloud (AWS, GCP, Azure) and on-premises infrastructure
Implement automated monitoring solutions to detect single points of failure
Lead new datacenter and CDN certification initiatives
Conduct regular disaster recovery drills and readiness tests before major events (Thanksgiving, Cyber 5, peak shopping seasons)
Participate in situation room activities for new product rollouts
Drive site resilience projects to enhance system reliability and uptime
Incident Management & Response
Act as incident commander with final decision authority -- directing engineering teams, authorizing rollbacks, and commanding regional failovers
Direct application and infrastructure teams during incidents by making work assignments and prioritizing troubleshooting paths
Rapidly assess incidents by reading Infrastructure as Code (Terraform, CloudFormation), Kubernetes manifests, and CI/CD configurations
Give final authorization for critical actions including production rollbacks, regional failovers, and emergency changes
Interface with executive leadership during critical incidents and post-mortems to provide technical guidance and impact assessments
Identify when incidents stem from teams deviating from established cloud-native patterns
Command cross-functional teams during high-severity incidents affecting PayPal core and brand platforms (Venmo, Xoom, Zettle, Braintree)
Lead blameless postmortem sessions and contribute to Root Cause Analysis (RCA) processes
Drive continuous improvement initiatives based on incident learnings Serve as the primary technical escalation point during critical incidents
Accelerate incident response times through standardized playbooks and automated workflows
Coordinate cross-functional teams during high-severity incidents affecting PayPal core and brand platforms (Venmo, Xoom, Zettle, Braintree)
Lead blameless postmortem sessions and contribute to Root Cause Analysis (RCA) processes
Drive continuous improvement initiatives based on incident learnings
Manage multiple concurrent incidents during peak periods with efficiency and precision
Change Management & Risk Mitigation
Serve as final approver for emergency changes and provide expert guidance on all production changes
Act as advisor and technical authority during change approval processes, identifying potential reliability risks
Provide training and guidance to engineering teams on change management best practices
Maintain change audit documentation and compliance requirements
Review and approve changes to production systems, ensuring comprehensive risk assessment
Automate change validation and rollback procedures to minimize service disruptions
Streamline change management processes to reduce manual errors and bottlenecks
Provide training and guidance to engineering teams on change management best practices
Maintain change audit documentation and compliance requirements
Cloud Expertise & Technical Leadership
Leverage deep expertise in cloud platforms (AWS, GCP, Azure) to drive incident resolution
Support Braintree and Venmo cloud infrastructure operations
Guide teams toward solutions by providing architectural direction during incidents
Stay current with emerging cloud technologies and best practices
Mentor team members on cloud technologies and incident management techniques
Cloud Expertise & Technical Leadership
Implement automation, dashboards, and tooling to enhance the team's incident response capabilities
Build runbooks and playbooks for cloud-native incident scenarios
Develop internal tools and scripts to improve TDO operational efficiency
Drive projects that advance the Command Center's operational capabilities
Qualifications
Technical Skills
Significant hands-on experience with at least one major cloud provider (AWS or GCP required; multi-cloud experience preferred)
Strong proficiency with Infrastructure as Code tools (Terraform, CloudFormation, Pulumi, or equivalent) including ability to read, review, and troubleshoot IaC configurations during incidents
Significant hands-on experience with Kubernetes and CNCF ecosystem tools, including troubleshooting K8s deployments, manifests, and cluster issues
Ability to quickly read and review code across multiple languages (Python, Go, Bash) and configuration formats (YAML, HCL, JSON)essential for effective incident troubleshooting
Proven experience managing critical incidents in Infrastructure-as-Code driven environments, including troubleshooting IaC state issues, GitOps failures, and cloud-native deployment problems
Professional-level certification in at least one major cloud platform (AWS Solutions Architect Professional, Google Cloud Professional Cloud Architect, or equivalent)
Experience with monitoring and observability tools (Splunk, Datadog, Prometheus, Grafana)
Strong knowledge of networking, load balancing, CDN technologies, and DNS management
Proficiency in scripting for operational automation (Python, Bash, PowerShell)5+ years of experience in site reliability engineering, infrastructure operations, or similar technical operations roles
Strong expertise in cloud platforms (AWS, GCP, and/or Azure)
Proficiency in infrastructure automation tools (Terraform, Ansible, CloudFormation, etc.)
Deep understanding of distributed systems, microservices architecture, and containerization (Docker, Kubernetes)
Experience with monitoring and observability tools (Splunk, Datadog, Prometheus, Grafana)
Strong knowledge of networking, load balancing, CDN technologies, and DNS management
Proficiency in scripting languages (Python, Bash, PowerShell, etc.)
Soft Skills
Exceptional communication skills with ability to articulate complex technical issues to both technical and non-technical stakeholders
Executive presence and ability to effectively communicate with senior leadership during high-pressure incidents and post-mortems
Strong analytical and problem-solving abilities with a systematic approach to troubleshooting
Ability to remain calm under pressure and make critical decisions during incidents
Excellent collaboration skills with experience working across global, cross-functional teams
Strong documentation skills and attention to detail
Preferred Skills
Experience with multiple cloud providers (AWS + GCP + Azure)
Broader toolset expertise across multiple IaC tools, CI/CD platforms, or GitOps solutions
Experience with payment processing systems or fintech platforms
ITIL Foundation or higher certification
Background in security operations or compliance (PCI-DSS, SOC 2, etc.)
Experience mentoring or leading technical teams
Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience) Experience with payment processing systems or fintech platforms
Certifications in cloud platforms (AWS Solutions Architect, Google Cloud Professional, Azure Administrator, etc.)
ITIL Foundation or higher certification
Experience with infrastructure as code and GitOps practices
Background in security operations or compliance (PCI-DSS, SOC 2, etc.)
Experience mentoring or leading technical teams
Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
Subsidiary:
PayPal
Travel Percent:
0
-
The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
Primary Location | Pay Range:
Scottsdale, Arizona | ($111,500.00 - $165,550.00 Annually)
Additional Location(s) | Pay Range:
San Jose, California | ($129,500.00 - $191,950.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. This role is also eligible for a range of benefits which may include, medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off, and other benefits. For more information visit *******************************
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit ************************************
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit *******************************
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ****************************************.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
$129.5k-192k yearly Auto-Apply 3d ago
Data Center Design Manager
Microsoft Corporation 4.8
Phoenix, AZ job
Cloud Operations + Innovation (CO+I) is the team behind one of the World's largest Cloud Infrastructures, responsible for powering all Microsoft online Products and Services as well as powering Microsoft's "Cloud First" mission. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide, and we are looking for passionate Senior Technical Program Manager, Datacenter Portfolio Management to help achieve our mission.
If you want to have fundamental impact on how Microsoft's Cloud is deployed and operated, want to be involved with one of the most strategically important teams at Microsoft, possess effective technical and business acumen, leadership, creativity, and out of the box thinking then this job is for you!
We are looking for a Design Manager to manage the engineering scope, schedule, and budget for greenfield, brownfield and retrofit engineering / design projects. This position will manage internal and external resources for the delivery of the Datacenter building, power, cooling, telecom, and controls infrastructure to align with Microsoft Corporation datacenter capacity roadmap for the Americas.
The Datacenter Design Manager will be responsible for the facilitation and delivery of Microsoft's industry-leading datacenter designs including the development of innovative technology and advanced concepts from Site Due Diligence through design development, permitting, construction, and the turnover to Operations. This role will provide design management, technical direction, decision-making and overall leadership for our datacenter designs. To be successful in this role the candidate will oversee the delivery of multiple, concurrent, complete Datacenter design solutions aligned with the scopes, schedules, and budgets of the projects. The Design Manager will engage with key MS stakeholder groups within Microsoft as well as outside vendors who specialize in datacenter architecture and engineering.
Responsibilities
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
* Coordinate a team of architects, engineers and designers and deliver projects aligned with the defined scope, schedule, and budget.
* Possess a proficiency in commercial and industrial architecture and engineering with a primary focus on datacenter design.
* Able to work with other technical and non-technical groups in a fast-paced environment.
* Must be a person of integrity, be methodical, and detailed-oriented
Qualifications
Required/minimum qualifications
* Bachelor's Degree AND 2+ years experience in engineering, architecture, construction management, technical program management, OR equivalent experience.
* 1+ year(s) of experience managing cross-functional and/or cross-team projects.
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
* Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
* Bachelor's Degree AND 4+ years of experience engineering, architecture, construction management, technical program management OR equivalent experience.
* 3+ years of experience managing cross-functional and/or cross-team projects.
* 2+ years of experience in project management, specific to design and construction for mission critical or datacenter environments.
#COICareers | #EPCCareers | #DCDCareers
Technical Program Management IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
****************************************************
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$131.4k-215.4k yearly 5d ago
Part-Time Bilingual Teller in Phoenix, AZ at S Central Ave
Western Union 4.5
Phoenix, AZ job
Role Responsibilities
Deliver exceptional guest service, ensuring a positive customer experience in line with company standards.
Process money transfer transactions and efficiently manage cash register operations.
Uphold loss prevention protocols, strictly adhering to company policies and store standards.
Handle money transfer procedures and related services, ensuring accuracy and compliance.
Manage company funds, ensuring precise reconciliation with daily receipts and records.
Implement strong security measures to safeguard company funds and maintain financial integrity.
Perform daily reconciliation of money transfers to ensure accuracy and transparency.
Provide timely and accurate updates to customers regarding the status of their orders.
Role Requirements
Prior experience in customer service.
Prior experience handling financial transactions.
Fluency in both English and Spanish, with strong communication skills in both languages required.
Experience working with Microsoft Office Suite and general computer literacy.
Work Shift
Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. Due to the nature of this role, the expectation is to work from the office full time.
Location (in-person): 5869 S. Central Ave., Phoenix, Arizona 85040 - Western Union inside of Oportun!
Schedule: The 5869 S. Central Ave., Phoenix, Arizona 85040 location has standard operation hours Monday to Friday, 10:00 AM to 6:30 PM and Saturday, 10:00 AM to 4:30 PM. The Part-Time Teller will work 20-25 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours.
BENEFITS AND OTHER DETAILS
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life
insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your United States - specific benefits include:
Medical, Dental, Vision, and Life Insurance
Tuition Assistance Program
Student Loan Repayment
Employee Discount Program
401K Plan
For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Salary
The hourly rate is $17.50 per hour.
Other Details
As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to ************************.
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-SS2
Estimated Job Posting End Date:
01-19-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
$17.5 hourly Auto-Apply 42d ago
Staff System & Cloud Engineer
Paypal 4.8
Paypal job in Scottsdale, AZ
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
This job involves leading functional projects requiring specialized expertise, collaborating with teams to resolve engineering challenges, and analyzing business trends to inform practices. The individual contributes to developing best practices in cloud engineering and supports junior engineers in their projects.
Job Description:
Essential Responsibilities:
Lead the configuration, maintenance, and optimization of the organization's network and security infrastructure to ensure high performance and reliability.
Architect and integrate networks across multiple business units and diverse cloud environments, ensuring seamless connectivity and scalability.
Champion the use of Infrastructure as Code processes to automate and maintain infrastructure consistency, scalability, and up-to-date configurations.
Oversee the configuration, deployment, and management of F5 Local Traffic Managers (LTMs) and Advanced Security Modules (ASMs) to ensure seamless application delivery and security.
Create and implement strategies for integrating cloud Virtual Private Clouds (VPCs), interconnects, and direct connects, ensuring efficient and secure data flow between on-premises and cloud environments.
Proactively identify opportunities to enhance the network's scalability and resilience, ensuring it can handle growing business demands and traffic loads.
Work closely with infrastructure, application, and security teams to ensure network designs meet cross-functional requirements and adhere to best practices.
Expected Qualifications:
Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.
Additional Responsibilities & Preferred Qualifications:
Job Title: Staff Cloud Engineer - M365
Overview: As a Senior M365 Engineer, you will be at the forefront of deploying, securing, and optimizing our Microsoft 365 ecosystem. Your expertise in Microsoft Teams, SharePoint Online, Exchange Online, and Microsoft 365 Copilot will drive collaboration and productivity across the organization.
Responsibilities:
Architect and manage robust Microsoft Teams environments, ensuring seamless integration with other M365 apps and services
Design and implement SharePoint Online sites and solutions, optimizing for performance and user adoption
Administer Exchange Online, ensuring high availability, mail flow efficiency, and advanced threat protection
Leverage Microsoft 365 Copilot to enhance user experiences and streamline IT operations through AI and automation
Develop and enforce policies and procedures for Teams, SharePoint, and Exchange governance
Collaborate with cross-functional teams to integrate M365 services with other enterprise tools and systems
Manage M365 governance, compliance, and policies to ensure data security and regulatory adherence
Provide expert-level support for M365-related issues and mentor junior engineers
Stay current with Microsoft's roadmap and updates for M365, assessing impact and planning upgrades and changes accordingly
Qualifications:
Advanced knowledge of Microsoft Teams, including voice routing, security, and compliance features.
Expertise in SharePoint Online administration, including site collection management and search configuration.
In-depth understanding of Exchange Online, including hybrid configurations, mail transport rules, and eDiscovery.
Familiarity with Microsoft 365 Copilot capabilities and its application in enterprise environments.
Strong scripting/coding skills for automating tasks across Teams, SharePoint, and Exchange.
Deep understanding of networking protocols such as TCP/IP, DNS, SMTP, and HTTP/S
Extensive experience with mail security technologies including DMARC, DKIM, and SPF
Strong understanding of Active Directory and EntraID
Proficiency in PowerShell scripting for automation and configuration of M365 services
Strong analytical skills and the ability to work in a fast-paced environment
Subsidiary:
PayPal
Travel Percent:
0
-
The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
Primary Location | Pay Range:
Scottsdale, Arizona | ($152,500.00 - $226,600.00 Annually)
Additional Location(s) | Pay Range:
San Jose, California | ($176,500.00 - $262,350.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. This role is also eligible for a range of benefits which may include, medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off, and other benefits. For more information visit *******************************
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit ************************************
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit *******************************
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ****************************************.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
$176.5k-262.4k yearly Auto-Apply 18d ago
MTS 2, Integration Engineer
Paypal 4.8
Paypal job in Scottsdale, AZ
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
As a Integration Engineer on the PayPal Global Professional Services team, you will own the end-to-end technical relationship for an assigned portfolio of Partner accounts. You'll be responsible for providing technical consultation and integration services for the implementation of PayPal's payment, identity, and platform capabilities across Commerce platforms, enabling seamless experiences for mobile, online, and in-store transactions.
Your role will remove technical friction, accelerate time-to-revenue, and position PayPal as the client's trusted long-term payments partner.
You'll leverage dynamic problem-solving and critical thinking skills, exceptional technical expertise, and a solid business acumen to guide other Integration Engineers during the integration phase of projects.
Job Description:
Essential Responsibilities:
Recognize and articulate business requirements
Implement PayPal solutions while adhering to guidelines and company policies
Provide technical development and coding support
Guide clients through testing and pre-launch activities
Relay constructive feedback to internal groups
Address specific customer business requirements or new product features
Ensure partners implement optimal integration strategies and user experience best practices
Assess and troubleshoot integration issues
Onboard new PayPal acquisitions into Application Security tools
Advocate security awareness and implement best-practice security procedures
Expected Qualifications:
5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:
Qualify opportunities alongside Sales, mapping merchant business goals to PayPal's product capabilities, crafting solution architectures, demos and prototypes that showcase the “art of the possible”
Run discovery workshops to develop requirements around PayPal's ecommerce solutions
Serve as technical project lead from discovery to contract signature, through go-live, building rollout plans, leading merchants' developers through integration milestones, and coordinating internal Engineering, Product, Risk and Servicing resources
Establish best-practices, webhook and testing patterns to ensure resilient payment flows
Act as trusted advisor after go-live, analyzing transaction data and payment KPIs to recommend new capabilities (i.e. stablecoins, agentic commerce, network-token update, A/B routing, APMs, etc.)
Drive technical health checks, roadmap sessions, and executive briefings to unlock solution expansion and additional merchant value
Capture recurring merchant pain points, influence our product roadmap and surface feature requests to Product/Engineering to be the “voice of the customer” inside the company.
Build reusable assets, such as reference architectures, sample code, white-papers, demos, etc. Speak at internal technical events, webinars, conferences and partner events to evangelize PayPal's solutions and modern payments architecture trends
Mentor junior customer engineers and contribute to continuous improvement of presales and implementation playbook
Position Requirements:
Bachelor's degree or equivalent experience in finance and computer science.
5+ years of experience/exposure in the following areas:
Web and mobile technologies including Web Services, APIs, GraphQL, REST, HTML/HTTP, iOS, Android and leading web and mobile application frameworks.
Multiple major programming languages (C++, Objective-C, C#, Java, JavaScript, Ruby, Perl, .NET, PHP, Python).
5+ years of experience with Payments (Credit Card, Banking, Online, Offline), especially with ecommerce systems, payments gateways and payment processors, is highly valued.
Exceptional communication skills, both written and verbal in English.
Ability to successfully interact and dynamically adapt to communication styles with all levels of client organizations including C-level executives, middle management, finance and operations, technical/IT staff, and line personnel.
Ability to translate requirements into detailed design and solution documents.
Ability to quickly assess and troubleshoot most integration issues
Effective time management skills to work with multiple external customers concurrently.
Self-starter who can ramp up on new products quickly; design, develop and implement holistic custom solutions to enable expedited and seamless partner onboarding and launches
Strong presentation skills (Presenting to Business units and technical teams)
Less than 10% domestic travel. International travel is not expected.
Subsidiary:
PayPal
Travel Percent:
0
-
The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
Primary Location | Pay Range:
New York City, New York | ($129,500.00 - $191,950.00 Annually)
Additional Location(s) | Pay Range:
San Jose, California | ($129,500.00 - $191,950.00 Annually) Chicago, Illinois | ($117,500.00 - $174,350.00 Annually) Austin, Texas | ($117,500.00 - $174,350.00 Annually) Scottsdale, Arizona | ($111,500.00 - $165,550.00 Annually) Omaha, Nebraska | ($111,500.00 - $165,550.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. This role is also eligible for a range of benefits which may include, medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off, and other benefits. For more information visit *******************************
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit ************************************
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit *******************************
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ****************************************.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
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$129.5k-192k yearly Auto-Apply 18d ago
Travel Consultant - Travel & Lifestyle Services - Phoenix, AZ
American Express 4.8
Phoenix, AZ job
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
* Deliver world-class customer service in an in-bound, high-volume travel call servicing environment
* Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements
* Understand our customer needs through consultation to deliver innovative and extraordinary interactions
* Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements
* Communicate new and existing product offerings and value propositions relevant to the Card Member
* Always put the Card Member's experience at the forefront of everything you do, reinforcing the Membership First approach, delivering excellent service and outcomes that are core to the American Express brand
Minimum Qualifications:
* 1 year experience in tourism, travel, or cruise and tours
* High-end customer service or sales roles experience
* Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment
* Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide
* Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism
* Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member's communication style
* Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices
* Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals
* You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week
Additional Requirements:
* This is a hybrid role, and candidates must be able to work in the office a minimum of 3 days a week
* Flexibility to work anytime between 5:00am-2:00am including weekends
* Location: 18850 N 56th Street, Phoenix, AZ 85054
Salary Range: $20.00 to $33.05 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
$20-33.1 hourly 33d ago
Director - Control Management - Risk Assessments (RCSA)
American Express 4.8
Phoenix, AZ job
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. The Global Commercial Services team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.
The objective of the Global Commercial Services Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk (OR) within Business Unit (BU) processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.
How will you make an impact in this role?
Global Commercial Services is looking for a Director of Control Management - Risk Assessment to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
The Director Control Management - Risk Assessment will:
* Provide additional identification of risks throughout business processes and systems (along with business process owners)
* Lead and develop a team of Control/Risk Management professionals across various markets/office locations
* Facilitate Business Units in their risk assessments performance (e.g., Risk Control Self-Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)
* Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key Operational Risk (OR) trends, activities, and events to senior management, to facilitate informed decision-making
* Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing
* Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes
* Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)
* Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)
* Champion risk management practices within the business
* Be a key thought leader for sharing insights, better practices, themes, etc. across the enterprise
Required Qualifications:
* 6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
* Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts
* Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards
* Experience within financial services industry
* Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
* Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds
Preferred Qualifications:
* Bachelor's Degree in Finance, Business, Risk Management, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
* Experience in at least one of the following:
* Providing identification of operational risks throughout business processes and systems
* Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met
* Enhancing risk assessments and associated methodologies
* Leading independent control monitoring, including identification of control improvements
* Identifying areas of risk for intervention, including conducting independent quality assurance and process testing
* Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes
* Experience leading teams in a fast-paced environment
ORMCM
Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the Internal Audit Group at American Express:
Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.
We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.
About the Role:
Our Internal Audit group is seeking a Senior Auditor to assess financial, operational, and technological risks, ensure compliance with regulations, and improve internal controls. The ideal candidate will have strong problem- solving skills, excellent attention to detail, and the ability to utilize effective challenge when conducting audit work.
Key Responsibilities:
* Assist team leaders and Senior Managers/Managers in the execution of assigned audit tasks in line with American Express' Internal Audit Methodology, internal policies and standards, and regulatory expectations throughout the audit lifecycle.
* Evaluate processes under review utilizing professional skepticism; execute audit tests and clearly document test results in accordance with internal policies and procedures.
* Hold walkthroughs with client personnel to understand, assess, evaluate, and document relevant risks and controls.
* Assist team leaders and Senior Managers/Managers with routine client status meetings, audit requests, and other administrative tasks.
* Assist team leaders and Senior Managers/Managers in documentation and evaluation of audit observations, findings.
* Validate management's corrective action plans to address business-identified issues, audit findings and regulatory remediations.
* Contribute to the development and periodic reviews of analytic control testing and ad hoc analytics, to drive timely risk insights, testing efficiencies and increased audit coverage.
* Develop a strong understanding of American Express' business model, products, services, and organizational units.
* Maintain audit proficiency through ongoing professional development, including data analytics literacy skills, technology, banking best practices and regulatory expectations.
Minimum Qualifications:
* 2+ years of relevant audit experience
* Knowledge and experience in applying control theory and professional auditing practices throughout the audit lifecycle and special reviews.
* Understanding of regulatory, accounting, and financial industry best practices relevant to the business, including technology and data implications.
* Strong written and verbal communication skills to deliver audit deliverables with quality.
* Effectively works independently, within the team and across various teams in a fast-paced environment to drive business results.
* Ability to break-down complex problems into components and solve utilizing complex thought, process and risk/control knowledge.
Preferred Qualifications:
* Relevant audit experience within the financial services industry.
* Degree in accounting, finance, business, or another related field.
* Relevant audit and professional certifications (e.g., Certified Public Accountant, (CPA), Certified Internal Auditor (CIA), etc.
* Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.
* Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization.
* Audit experience assessing/auditing technology risk management or functions such as: enterprise architecture, technology resilience, employee digital workplace, API management, application development, and IT asset management
Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
$78k-124.8k yearly 4d ago
Manager-Compliance: Training
American Express 4.8
Phoenix, AZ job
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
American Express's Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity.
The GFCSU/USIU Training and Procedures team will be tasked with creating, maintaining and delivering all GFCSU/USIU Investigations-related Procedures and Training Material (AML, Screening, Enhanced Due Diligence and Payments Monitoring) in accordance with GFCC-issued standards; overseeing and collaborating on GFCSU/USIU training efforts; aligning with the GFCSU/USIU and stakeholders on efficiencies to improve investigative processes; collaborating with international markets to align on processes and expectations; serving as a liaison for quality control-related referrals impacting the GFCSU/USIU ; aligning with key stakeholders in the GFCSU/USIU and GFCC on various procedural, operational, and training impacts; and other related responsibilities in support of the success of the program.
How will you make an impact in this role?
This role will serve as a Training Manager supporting the responsibilities noted above, with an emphasis on the training process, as well as eventually leading a team of supporting compliance analysts.
The ideal candidate should have a strong passion for process improvement, training, and development, possess a fundamental understanding of GFCSU/USIU processes and procedures, and a proactive drive to partner with Investigations Leaders to drive effective procedural processes.
Responsibilities:
* Drafting, maintaining and delivering training materials related to GFCSU/USIU processes and day-to-day work functions for all pillars of the GFCSU/USIU program as needed;
* Ensuring adherence to legal and regulatory standards, as well as internal quality requirements for investigations and local market SAR/STR filings;
* Developing a team of analysts, including providing applicable training and coaching tailored to strengthen ability to support effective and adaptable procedures and training sessions based on individual and business needs
* Evaluating team and individual performance against expectations and deliverables of GFCSU/USIU Training and Procedures team initiatives, and supporting team engagement and dynamics
* Partnering with global investigations teams on areas of training and alignment need;
* Engaging in quality-related analysis and trend identification of investigative work, and proposing remedial steps to address deficiencies;
* Strategizing on how to drive innovation and efficiency for GFCSU/USIU processes and GFCC initiatives.
Minimum Qualifications:
* Equivalent work experience or a bachelor's degree in one of the following fields of study: Criminal Justice, English, Journalism, Finance, Accounting, or other fields involving intensive research, writing, or data analysis
* 2+ years of work experience developing and supporting a department training process, including drafting new training processes and revising existing processes.
* Knowledge of criminal typologies associated with financial products and services
* Experience supporting and responding to external regulatory reviews and internal governance reviews
* Ability to demonstrate strategic thinking, implement innovation and change, introduce and champion new processes
* Experienced leader, capable of driving performance by coaching and motivating people for success, identifying their strengths and opportunities
* Ability to influence, gain support, and resolve conflict
* Keen attention to detail, proven analytical and problem-solving skills, demonstrated leadership abilities, and effective communication skills
* Proficient with all Microsoft Office suite, including Word, Excel, and PowerPoint
Preferred Qualifications:
* Expertise in GFCSU/USIU Polices, Process and Procedures as well as understanding of AML-related laws and regulations and other guidance
* 6+ years of work experience in a financial services institution or payment institution in any of the following areas is highly preferred: Anti-Money Laundering, Suspicious Activity Reporting, financial crime, enhanced due diligence, or law enforcement
* Experience with creating and delivering effective training with demonstrable results, coupled with a strong drive to develop and coach GFCSU/USIU team members
* Familiarity with large sets of financial data and experience developing reports and outlining data requirements
* A strong candidate will also be able to manage multiple tasks simultaneously; be an enthusiastic self-starter; and deadline-driven team player
* CAMS certified or equivalent preferred
Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
$89.3k-150.3k yearly 3d ago
Analyst - Payments Consulting- US Debit
American Express 4.8
Phoenix, AZ job
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
* Advance adoption of Amex debit capabilities
* Develop thorough documentation regarding adoption dependencies and operationally sustainable processes to ensure consistent results
* Manage adoption validation process
* Create and expand relationships with key external debit partners
* Collaborate broadly, sharing thought-leadership regarding US debit norms, roadmap and interoperability considerations
* Build strong positive relationships within Amex, including network, issuing, legal, pricing, policy, technology, and relationship management teams
* Maintain current knowledge about the payment services industry, debit and U.S. market trends, new & existing technologies, products & services
Minimum Qualifications
* 1+ year experience in the processing, acquiring, and routing of U.S. debit cards
* Sound analytical, problem-solving, data analysis, and project management skills
* Strong work ethic and organizational ability, with high level of intellectual curiosity, initiative, drive, and attention to detail
* Demonstrated ability to guide, contribute, and execute strategies to deliver outcomes aligned to business goals in matrixed organizations
* Proven ability to build, maintain, and leverage strong relationships with internal and external stakeholders, including industry partners
* Track record of leading through change, leading and producing results with or without authority.
* Excellent communication and interpersonal skills, with the ability to articulate and illustrate complex issues in a simple, non-technical manner.
* Potential travel required within U.S. (~10%)
* Bachelor's degree or equivalent industry experience required.
Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
$65.5k-102.5k yearly 11d ago
Collections Specialist - Advanced Collections Mitigation Unit (ACMU)
American Express 4.8
Phoenix, AZ job
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdue with accounts that have a high exposure.
Job Responsibilities:
Collect delinquent balances on Small Business and Consumer accounts. The portfolio consists of both cancelled relationships and high-risk customers.
You will be responsible for owning your own client portfolio. You will need to utilize skip tracing to locate and communicate with your clients.
Typically, you will be handling the following call types\: advising of account status, consequences, and offering payment solutions, as well as reducing day's delinquent and preventing call and account escalations.
Maintain high level of integrity and compliance while working with customer information
Minimum Qualifications:
Computer literate, able to navigate through multiple computer systems and applications simultaneously, with speed and accuracy.
Natural communicator who can demonstrate active listening skills and adapt conversation to suit the situation and the Card Member's communication style.
Resilience is needed to efficiently manage a diverse client list, while balancing performance to meet a variety of metrics.
Excellent negotiation, analytical, and decision-making skills, with strong attention to detail and the ability to be assertive while adhering to American Express policies and procedures
A capacity to learn, willingness to try new things, flexibility to incorporate feedback and agility through change and difficult situations.
Experience managing your own client portfolio
Excellent written and verbal communication skills
Bi-Lingual spanish speaking a plus
High School Diploma or GED
Preferred Qualifications:
Knowledge of Fair Debit Collection Practice Act and laws
Skip tracing experience
Minimum 3 years of recent collections experience or 3 years of sales experience with some collections experience
Commercial collections experience
Experience with Risk initiatives as they pertain to client level dunning
Call center experience
Ability to work independently, while still being a team player within the structured service center environment.
Additional Requirements\:
Flexibility to work Monday-Friday 5\:00am-16\:00
Hybrid Environment- Need to be able to work in the office a minimum of 3 days a week.
Location\: 18850 N 56th St. Phoenix, AZ 85054
Salary Range\: $20.00 to $24.00 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://*******************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
$20-24 hourly Auto-Apply 6d ago
Tele Sales Consultant
American Express 4.8
Phoenix, AZ job
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
We are seeking an upbeat, self-motivated colleague to join our dynamic outbound sales team. As a Tele Sales Consultant, you will build relationships with Business Card Members and recommend American Express solutions based on their needs.
The primary focus of the Tele Sales Consultant is to use inside sales to acquire new commercial customers with annual company revenues of $500,000 to $10 million via phone-based selling. The ideal candidate will have the tenacity and endurance to call potential customers using consultative selling skills to provide business solutions to our prospects through the American Express business suite of products.
The Tele Sales Consultant must have a discerning eye for business, great executive presence, and interest in continued career growth.
Responsibilities:
* Make outbound calls to contact business owners with annual company revenues of $500k to $10M, using target lists provided by American Express.
* Engage in phone consultations with business owners and decision makers, learn about their needs, and recommend the right American Express Business products.
* Maintain high levels of product and service knowledge, clearly communicate appropriate product features and benefits and other elements of American Express Small Business products.
* Effectively lead pipeline of prospective customers.
* Continuously seek to improve key selling skills, including building rapport, understanding customer needs, handling objections, and closing sales.
* Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure, American Express Leadership Behaviors.
* Champion of and for compliance within US SME and GCS.
Qualifications:
* Inside Sales experience conducting outbound sales calls.
* Experience in a cold-calling environment a plus.
* Consistent record of growing and maintaining business relationships.
* Experience in a highly regulated industry.
* Financial and business acumen.
* Knowledge of the various sales cycles and stages.
* Navigating through multiple digital platforms and web-based tools.
* Active listening skills and a consultative approach to client conversations.
* Strong phone skills with the ability to adapt a message to multiple audiences at various levels.
Salary Range: $20.00 to $33.05 hourly + sales incentive + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
$76k-98k yearly est. 11d ago
Assoc-Tech Ops Engineering
American Express 4.8
Phoenix, AZ job
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
The Enterprise Technology Services organization partners with every part of the American Express business to power the company's growth and innovation with trust and efficiency, and drive competitive differentiation with speed, by supporting the delivery and operations of technology capabilities, platforms, and services globally. Specifically, the team is responsible for the company's technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for external customers and internal colleagues. It also encompasses product management for core enterprise platforms, as well as technology risk and information security; enterprise data governance and platforms; and digital product and design across the American Express enterprise.
Responsibilities:
* Designs, develops and maintains technology systems for use by external and internal customers.
* Monitors system performance and escalates non-routine issues to ensure optimal functionality
* Completes the investigation and resolution of incidents and problems in systems and services, including root cause analysis, with guidance from peers and leaders
* Performs the implementation of agreed remedies and preventative measures to maintain system integrity
* Supports application maintenance, including performance monitoring, minor enhancements, and backup and recovery processes
* Engages in the development and deployment of preventative maintenance procedures
* Manages service support activities, including access control, application installation, and retirement of outdated systems
* Collaborates with development teams to ensure quality standards are adhered to during development and implementation phases under supervision
* Completes continuous service improvement by maintaining best practices and knowledge repositories, with guidance from peers and leaders
* Completes disaster recovery testing and post-implementation reviews to ensure system resilience
* Able to work on shift duty (8 hour day shift between 8AM - 8PM) in a 24/7 support organization.
* Must have Domain knowledge of Cards Payments systems. Understanding of E2E workflows of Authorization Approval and clearing & reconciliation processes.
Minimum Qualifications
* Preferably a BS degree in computer science, computer engineering, or other technical discipline
* 3+ years of software experience with good understanding of either Java, GO or Python language
* Experience with CI/CD environment and tools is a plus
Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: **************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
$78k-124.8k yearly 3d ago
Senior Associate - ETS Exam Management
American Express 4.8
Phoenix, AZ job
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
The Senior Associate, ETS Exam and Audit Management, is responsible for managing Enterprise Technology Services (ETS) audit and examination requests from external corporate auditors. This role partners closely with external auditors and ETS control owners and subject matter experts to facilitate effective communication and ensure the accurate, timely delivery of materials that demonstrate compliance with applicable regulatory frameworks and the effectiveness of IT General Controls (ITGC).
Key Responsibilities:
* Act as a primary point of coordination between external auditors and ETS partners to ensure audit and exam requests are clearly defined, well understood, and fulfilled accurately and on time.
* Partner with ETS control owners and subject matter experts to manage request intake, clarify expectations, and support timely evidence submission.
* Track, monitor, and report the status of open audit and exam requests, proactively managing deadlines and communicating risks, dependencies, or extension needs to both internal stakeholders and external auditors.
* Review and assess evidence provided by control owners to validate completeness, accuracy, and alignment with audit requirements and control expectations.
* Support the end-to-end flow of audit and examination information, including schedules, scope, results, and status reporting.
* Contribute to continuous improvement of audit and exam management processes, including documentation, tracking, and communication practices.
Minimum Qualifications:
* 3+ years of experience in Information Security, Technology, Risk Management, or Audit.
* Bachelor's degree or equivalent professional experience.
* Experience working in highly regulated environments with complex technologies and business operations.
* Demonstrated experience tracking, monitoring, and reporting project or risk metrics for audiences at multiple organizational levels.
* Excellent written and verbal communication skills, strong collaborative abilities, and the capability to lead and manage audit-related calls with external auditors.
* Proven ability to manage multiple priorities and deliver results within established timelines.
* Foundational understanding of information security and technology control environments, including ITGC concepts.
Preferred Qualifications:
* Professional certifications in security, risk, or regulatory disciplines (e.g., CISA, CISM, CRISC).
* Strong risk management capabilities, including the ability to assess control effectiveness and link risks to mitigation activities.
* Excellent written and verbal communication skills, with the ability to translate complex technical or control-related topics for diverse stakeholders.
* Experience in technology and information security domains with a strong emphasis on IT General Controls.
* Prior experience working in second line, third line, or regulatory audit functions.
* Demonstrated success working with diverse stakeholder groups, under tight deadlines, and driving alignment in complex or high-pressure situations.
* Ability to work effectively across Technology, Information Security, and Audit teams in a highly collaborative environment.
Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.