• Maintain I9 forms.
• Process and transmits Labor Management Report Daily.
• Keep track of leave time, such as vacation, personal, and sick leave, for employees.
• Process paperwork for new employees and submit employee information to the payroll department within 24 hours of start date.
• Ensure that all new hire paperwork is completed and returned in a timely manner Maintain employee personnel files.
• Maintain and updates anniversary and birthday list.
• Maintain union seniority list in facilities with bargaining units.
• Provide information to employees and managers on payroll matters and benefit plans for which employees are eligible
• Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records in a timely manner.
• Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
• Communicates with Workers’ Compensation insurance carrier regarding updates and status of incidents.
• Maintain OHSA 200 log.
• Process new employee criminal and OIG background checks.
• Enter new employees and disable employees no longer working at the facility in the PCC system.
• Perform accounts payable as required.
• Present information on employee benefits and assist employee with completion of forms as needed during general orientation.
• Administer employee insurance, pension and savings plans, working with insurance brokers and plan carriers while understanding the plans offered at facility.
• Manage benefit enrollments, open enrollment, COBRA, employee termination paperwork, personnel changes, beneficiary information, and 401k benefits.
• Respond to benefit inquiries from on-site and off-site employees regarding benefit questions and procedures.
• Conduct Open Enrollment and ensure timely benefit changes.
• Ensure timeliness and accuracy of benefit transactions and enrollments.
• Investigates benefit and payroll issues and works with internal and external departments to ensure quick, equitable, courteous resolution.
• Determine proper course of action to resolve customer service issues.
• Follow plan procedures and policies. Refer escalated issues to Benefits Account Manager.
• Other business office/HR functions as assigned.
Required Experience:
• Knowledge of office procedures, clerical and recordkeeping operations, and the use of various office machines.
• Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of pertinent Federal and State regulations affecting employee benefits programs including ERISA, COBRA, FMLA, ADA, Section 125 and other related employee benefits is required.
• Knowledge of the confidential nature of the position
• Knowledge of medical, dental, vision, life insurance, short-term disability and long-term disability insurance plans is required.
• An understanding of FMLA and Military Leave is required.
• An understanding of laws under Health Care Reform is a plus.
• Knowledge of dependent eligibility audits, age limits and life insurance guarantee issue amounts is a plus.
EDUCATION, EXPERIENCE, and TRAINING
• Computer literacy skills (Microsoft Outlook, Microsoft Office, Internet)
• Associate’s Degree, preferred.
• One to three years of professional experience and/or training; or equivalent combination of education and experience.
• Experience with Payroll and Benefit Administration for a minimum of 75 employees required