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Payroll associate skills for your resume and career

Updated January 8, 2025
4 min read
Payroll associate example skills
Below we've compiled a list of the most critical payroll associate skills. We ranked the top skills for payroll associates based on the percentage of resumes they appeared on. For example, 11.7% of payroll associate resumes contained customer service as a skill. Continue reading to find out what skills a payroll associate needs to be successful in the workplace.

15 payroll associate skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how payroll associates use customer service:
  • Increased levels of responsibility beginning as an Operations Representative and ending as a Senior Customer Service Associate.
  • Supported customer service and monetary oversight of automated financial transactions.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how payroll associates use data entry:
  • Maintained accuracy and efficiency performing data entry and employee filing.
  • Performed correct data entry into the company payroll system (ADP / PeopleSoft) for various locations throughout the United States.

3. ADP

Automatic Data Processing, Inc. (ADP) is a US provider of human resource management software and services. A personnel management system with which daily human resources processes are manageable and easily accessible. It fusion human resources as a discipline and its basic HR activities, and processes with the mastery of information technologies.

Here's how payroll associates use adp:
  • Addressed inquiries pertaining to all payroll issues: furnished employment verification letters, generate reports utilizing ADP Reporting for bank reconciliation.
  • Administered benefit programs and maintained ADP human resource records integrity.

4. Payroll System

Here's how payroll associates use payroll system:
  • Prepared technical correspondence pertaining to the payroll and coordinated and interacted the payroll system pertaining to employee compensation and deductions.
  • Assisted with implementation of a new mechanized payroll system that improved accuracy of time reporting and reduced headcount.

5. Payroll Data

Here's how payroll associates use payroll data:
  • Managed/maintained all instructor/contract payroll data and transferred data from excel format to a Microsoft access database for document retention.
  • Analyze payroll data to identify areas of opportunity to exceed departmental expectations.

6. PeopleSoft

Here's how payroll associates use peoplesoft:
  • Worked with Senior Management and IT implementation team to integrate antiquated SASSI system into an internet-based PeopleSoft System.
  • Processed employee changes in PeopleSoft for shift differential changes, position changes, promotions, address and name changes.

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7. Kronos

Kronos is an employee time tracking software popular in the US.

Here's how payroll associates use kronos:
  • Trained and monitored time entry employees and entered data in the KRONOS system.
  • Process weekly in-house payroll for 1,189 non-represented employees and 1,675 represented employees using Kronos Timekeeping and Lawson Software.

8. Payroll Issues

Here's how payroll associates use payroll issues:
  • Identify payroll issues and offer/implement resolutions following Lean Six Sigma Guidelines.
  • Collaborate with management to resolve payroll issues/disputes.

9. Payroll Operations

Here's how payroll associates use payroll operations:
  • Managed the payroll operations for the regulated and non-regulated companies for Management and Executive level employees.
  • Attend biweekly meetings and interact regularly with management and team members to constantly improve payroll operations.

10. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how payroll associates use human resources:
  • Improved Payroll document file management process by collaborating efforts between Payroll, Information Management and Human Resources.
  • Partnered with Human Resources and Finance/Accounting as necessary.

11. Lawson

Here's how payroll associates use lawson:
  • Generated and analyzed monthly reports for Forever 21 U.S. retail via Lawson system and Brazil via Excel.
  • Reconcile the Payroll Transaction Errors report in Lawson General Ledger for the posted payroll.

12. Manual Checks

Manual checks are payments issued to employees outside an organization's payroll system. It usually occurs for early and late payments, often due to terminations, resignations, job orders, and late submission of requirements.

Here's how payroll associates use manual checks:
  • Complete and process all manual checks, pension, workers compensation, w4, VOE and direct deposit forms for employees.
  • Prepared manual checks for employees owed hours not submitted prior to transmission, or hours due to union contract issues.

13. Payroll Software

Here's how payroll associates use payroll software:
  • Played a key role in ensuring the successful launch migrating payroll software from PCPW to Work Force Now (WFN).
  • Processed payroll using Kelly payroll software and HR modular of the accounting system.

14. Reconciliations

Here's how payroll associates use reconciliations:
  • Prepared monthly payroll and accounting journal entries, including reconciliations of payroll related general ledger accrual accounts.
  • Simplified reports for time efficiency and better accuracy of reconciliations.

15. Process Payroll

Here's how payroll associates use process payroll:
  • Trained temporary staff to deliver historical financial research projects and process payroll.
  • Process payroll for 24 properties and handle employee benefits: health insurance, vision, dental & 401K
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List of payroll associate skills to add to your resume

Payroll associate skills

The most important skills for a payroll associate resume and required skills for a payroll associate to have include:

  • Customer Service
  • Data Entry
  • ADP
  • Payroll System
  • Payroll Data
  • PeopleSoft
  • Kronos
  • Payroll Issues
  • Payroll Operations
  • Human Resources
  • Lawson
  • Manual Checks
  • Payroll Software
  • Reconciliations
  • Process Payroll
  • W-2
  • PTO
  • Timekeeping
  • Payroll Checks
  • HRIS
  • Journal Entries
  • Multi-State Payroll
  • Payroll Transactions
  • Direct Deposits
  • Wage Garnishments
  • Calculation
  • Child Support Orders
  • Payroll Reports
  • General Ledger Accounts
  • Payroll Adjustments
  • Accruals
  • Review Payroll
  • Payroll Deductions
  • Tax Returns
  • Ceridian
  • Insurance Coverage
  • Payroll Procedures
  • Payroll Functions
  • ACH
  • Interrogatories
  • Status Changes
  • Social Security
  • I-9
  • Rate Changes
  • Payroll Taxes
  • Automated Payroll
  • W-4
  • Tax Levies
  • Address Changes
  • Expense Reports

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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