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Payroll manager skills for your resume and career

Updated January 8, 2025
3 min read
Payroll manager example skills
Below we've compiled a list of the most critical payroll manager skills. We ranked the top skills for payroll managers based on the percentage of resumes they appeared on. For example, 7.7% of payroll manager resumes contained customer service as a skill. Continue reading to find out what skills a payroll manager needs to be successful in the workplace.

15 payroll manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how payroll managers use customer service:
  • Managed inbound Customer Service inquiries in high-volume call center, answering questions and maintaining accurate records regarding Garnishment and Employment Verification.
  • Maintain a positive and professional customer service-oriented attitude while supervising the store and developing employees to achieve company goals.

2. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how payroll managers use human resources:
  • Provided oversight and management for all aspects of payroll processing while interfacing closely with Human Resources and assisting the Corporate Controller.
  • Directed day-to-day operations, providing fundamental support to Vice President, Transportation Management, and Human Resources Director.

3. Payroll System

Here's how payroll managers use payroll system:
  • Processed in-house weekly and bi-weekly payroll utilizing Optimum Solutions automated payroll system for time and attendance and payroll processing.
  • Facilitated enhancements to the payroll system by gathering requirements and overseeing testing of new reports and functionality.

4. Payroll Tax

Here's how payroll managers use payroll tax:
  • Maintained all financial aspects of the business from Payroll and Accounts Payable/Receivable to payroll tax preparation/reporting and General Ledger maintenance.
  • Managed internal and external payroll tax compliance resources to ensure accuracy and timeliness in payroll processing.

5. HRIS

Here's how payroll managers use hris:
  • Oversee optimal utilization of ADP HRIS integrated HR/payroll/time/attendance system; establish and maintain feeds to synchronize payroll data with accounting software.
  • Lead the internal management HRIS applications including vendor management, data input and integrity, reporting and associated processes.

6. Reconciliations

Here's how payroll managers use reconciliations:
  • Prepared General Ledger interface for Lawson Financial system and all General Ledger reconciliations in respects to payroll related accounts.
  • Assist and partner closely with Finance Department Accounting Manager with payroll/benefit/accrual journal entries and month-end reconciliations.

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7. Payroll Operations

Here's how payroll managers use payroll operations:
  • Develop and implement Payroll web-page establishing footprint and provide payroll communication including policies and procedures as they relate to payroll operations.
  • Developed and implemented two separate Payroll web-pages to accommodate payroll communication including policies and procedures as they relate to payroll operations.

8. Multi-State Payroll

Here's how payroll managers use multi-state payroll:
  • Processed Bi-Weekly, Multi-State Payroll for 300 Hourly and Salaried Employees.
  • Prepared (ADP Horizon) bi-weekly Multi-State Payroll for 500+ employees.

9. W-2

A W-2 form is also known as the Wage and Tax Statement. An employer is required to send this document to each employee and the IRS (Internal Revenue Service) yearly. A W-2 details the employee's annual wages and the taxes deducted from their paychecks. This does not include self-employed or contracted workers, who file taxes with separate forms.

Here's how payroll managers use w-2:
  • Conducted year-end and quarterly financial reconciliation, corporate credit card reconciliation, and W-2 processing.
  • Coordinate and assist with quarter/year-end reconciliation and W-2 processing.

10. Process Payroll

Here's how payroll managers use process payroll:
  • Process payroll for various companies using Sage/Encore Payroll Software
  • Process payroll and benefits actions/file/distribute/report as necessary.

11. Kronos

Kronos is an employee time tracking software popular in the US.

Here's how payroll managers use kronos:
  • Administered electronic timekeeping system using KRONOS.
  • Served as the Payroll Lead for KRONOS Time and Attendance conversion in all stores.

12. Payroll Data

Here's how payroll managers use payroll data:
  • Provide direction to payroll staff in maintain payroll data and information integrity, efficient day-to-day operation and production schedules.
  • Administered all payroll financial systems ensuring integrity and integration of payroll databases into the appropriate financial and management reporting systems

13. Timekeeping

Here's how payroll managers use timekeeping:
  • Minimize avoidable premium pay and manage budgets through effective timekeeping strategies.
  • Developed procedural instructions for various payroll and timekeeping processes.

14. PTO

Paid time off or often referred to as PTO, is given in most companies or agencies intended for their employees. Although there are many benefits and time offs given for employees such as vacation leave, sick leave, maternity or paternity leave, bereavement leave, PTO is when the worker is given time to have a break or not go to work for essential purposes. This kind of agreement happens every year, wherein the workers are paid to have a break from work. Not all employers give such an offer, depending on the status of the company.

Here's how payroll managers use pto:
  • Provided new HR recruiting functionality, automated time sheet processing, and integrated our stand-alone PTO program with the new system.
  • Saved the company $5,500 by learning ADP and creating payroll accruals and profiles to accurately record employee PTO time profiles.

15. Internal Controls

Here's how payroll managers use internal controls:
  • Maintain effective internal controls for the payroll function and proactively work with management to identify efficiency improvements and gaps.
  • Consulted in recommending and developing policies and procedures to enhance internal controls, productivity and financial reporting.
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List of payroll manager skills to add to your resume

Payroll manager skills

The most important skills for a payroll manager resume and required skills for a payroll manager to have include:

  • Customer Service
  • Human Resources
  • Payroll System
  • Payroll Tax
  • HRIS
  • Reconciliations
  • Payroll Operations
  • Multi-State Payroll
  • W-2
  • Process Payroll
  • Kronos
  • Payroll Data
  • Timekeeping
  • PTO
  • Internal Controls
  • Calculation
  • Payroll Issues
  • SOX
  • Excellent Organizational
  • Accruals
  • General Ledger Accounts
  • Workers Compensation
  • Process Improvement
  • ADP Workforce
  • Payroll Functions
  • Shared Services
  • External Auditors
  • Strong Analytical
  • Payroll Policies
  • Financial Statements
  • Payroll Journal Entries
  • Payroll Procedures
  • Tax Filings
  • Payroll Accounts
  • UltiPro
  • Tax Returns
  • W2
  • PeopleSoft
  • Direct Reports
  • Benefit Deductions
  • Manual Checks
  • Payroll Deductions
  • Payroll Checks
  • Payroll Reports
  • Payroll Software
  • Review Payroll
  • Taxation
  • Tax Payments
  • FSA

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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