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Payroll representative skills for your resume and career

Updated January 8, 2025
3 min read
Payroll representative example skills
Below we've compiled a list of the most critical payroll representative skills. We ranked the top skills for payroll representatives based on the percentage of resumes they appeared on. For example, 7.5% of payroll representative resumes contained data entry as a skill. Continue reading to find out what skills a payroll representative needs to be successful in the workplace.

15 payroll representative skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how payroll representatives use data entry:
  • Processed data entry hours into automated system for payroll processing.
  • Managed 401k contributions, 3rd party sick pay reports and data entry for United Way donations.

2. Payroll Data

Here's how payroll representatives use payroll data:
  • Participated in testing for PeopleSoft 8.8 upgrade- a new web-based application used for updating sensitive payroll data
  • Recorded and maintained payroll data in computerized payroll system, accurately.

3. Payroll System

Here's how payroll representatives use payroll system:
  • Ensured that the payroll system was operating accurately by performing various balancing and reconciliation procedures.
  • Audited and reconciled payroll system.

4. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how payroll representatives use human resources:
  • Participated in testing for new Human Resources (HR) system upgrades and enhancements with Empower Software Solutions time management system.
  • Handled payroll of over 500 employees; Act as liaison between Finance, Human Resources, corporation executives and outside vendors.

5. Kronos

Kronos is an employee time tracking software popular in the US.

Here's how payroll representatives use kronos:
  • Review and take corrective action on exception reports from Kronos Time Keeper System.
  • Assist IT in upgrade testing to Kronos Time and attendance system.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how payroll representatives use customer service:
  • Recognized for quality of customer service and accuracy.
  • Interfaced with Customer Service and Benefits Departments.

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7. Manual Checks

Manual checks are payments issued to employees outside an organization's payroll system. It usually occurs for early and late payments, often due to terminations, resignations, job orders, and late submission of requirements.

Here's how payroll representatives use manual checks:
  • Calculate special pays, manual checks, bonus, commission payments and all others as they apply.
  • Process manual checks - special pays, retro-active adjustments, payroll correction pay and termination pay.

8. Payroll Deductions

Here's how payroll representatives use payroll deductions:
  • Initiate necessary payroll deductions for statutory benefits and retirement.
  • Implemented various reports to track every aspect of payroll deductions and contributions resulting in saving money and time for the company.

9. ADP

Automatic Data Processing, Inc. (ADP) is a US provider of human resource management software and services. A personnel management system with which daily human resources processes are manageable and easily accessible. It fusion human resources as a discipline and its basic HR activities, and processes with the mastery of information technologies.

Here's how payroll representatives use adp:
  • Provided assistance with ADP registrations and navigation.
  • Provided account management for clients with decentralized ADP Business units in a manner consistent with ADP's World Class Service initiatives.

10. Payroll Policies

Here's how payroll representatives use payroll policies:
  • Communicated regularly with department for interpretations of payroll policies and procedures with strict state and federal guidelines.
  • Provide internal customers with insight on payroll policies including real-time information on current and previous pay periods and payroll advice statements.

11. Multi-State Payroll

Here's how payroll representatives use multi-state payroll:
  • Certified Payroll Professional with 11 years of multi-state payroll processing and 7 years of Canada payroll processing.
  • Processed bi-weekly multi-state payroll for over 500 employees in a fast paced office environment.

12. Direct Deposits

Here's how payroll representatives use direct deposits:
  • Update employee records for taxes, friend of the court, garnishments, direct deposits and rate increases.
  • Process new hires, terminations, pay rates changes, demographics, direct deposits, benefits and garnishments.

13. Process Payroll

Here's how payroll representatives use process payroll:
  • Process payroll for mall security and janitorial employees at different locations in the US using Attendance Enterprise and Great Plains software.
  • Process payroll through proprietary system for 90-100 clients comprising upwards of 10k employees while maintaining top 1% satisfaction scores.

14. PeopleSoft

Here's how payroll representatives use peoplesoft:
  • Prepare and analyzed payroll management reports for supervisors and managers, utilizing PeopleSoft reporting.
  • Compiled and provided earning statements while utilizing PeopleSoft and excel spreadsheets.

15. W-2

A W-2 form is also known as the Wage and Tax Statement. An employer is required to send this document to each employee and the IRS (Internal Revenue Service) yearly. A W-2 details the employee's annual wages and the taxes deducted from their paychecks. This does not include self-employed or contracted workers, who file taxes with separate forms.

Here's how payroll representatives use w-2:
  • Distributed Payroll checks and direct deposit statements, W-2 forms, and Monthly Payroll reports to over 150 locations.
  • Handled distribution, reprints and address changes for W-2's.
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List of payroll representative skills to add to your resume

Payroll representative skills

The most important skills for a payroll representative resume and required skills for a payroll representative to have include:

  • Data Entry
  • Payroll Data
  • Payroll System
  • Human Resources
  • Kronos
  • Customer Service
  • Manual Checks
  • Payroll Deductions
  • ADP
  • Payroll Policies
  • Multi-State Payroll
  • Direct Deposits
  • Process Payroll
  • PeopleSoft
  • W-2
  • Shared Services
  • Reconciliations
  • Timekeeping
  • Excellent Client
  • Lawson
  • Payroll Issues
  • Payroll Operations
  • Review Payroll
  • General Ledger
  • Payroll Checks
  • Child Support Orders
  • Payroll Inquiries
  • Payroll Software
  • Payroll Reports
  • Payroll Changes
  • State Laws
  • ACH
  • W2
  • Payroll Functions
  • Bonuses
  • Collective Bargaining
  • Ceridian
  • Automated Payroll
  • W-4
  • HRIS
  • Attendance System
  • Status Changes
  • Employment Verifications
  • PTO
  • W4
  • IRS
  • AS400
  • Wage Garnishments
  • Payroll Procedures

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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