Pbx operator demographics and statistics in the US
Pbx operator demographics research summary. Zippia estimates pbx operator demographics and statistics in the United States by using a database of 30 million profiles. Our pbx operator estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about pbx operators after extensive research and analysis:
- There are over 17,375 pbx operators currently employed in the United States.
- 85.5% of all pbx operators are women, while 14.5% are men.
- The average pbx operator age is 53 years old.
- The most common ethnicity of pbx operators is White (59.2%), followed by Hispanic or Latino (18.4%), Black or African American (14.3%) and Unknown (3.6%).
- Pbx operators are most in-demand in San Antonio, TX.
- The hospitality industry is the highest-paying for pbx operators.
- San Francisco, CA pays an annual average wage of $35,459, the highest in the US.
- In 2022, women pbx operators earned 99% of what men earned.
- 19% of all pbx operators are LGBT.
- Rhode Island is the best state for pbx operators to live.
- Pbx operators are 82% more likely to work at private companies in comparison to public companies.
On this page
Pbx operator demographics by:
Pbx operator gender statistics
85.5% of pbx operators are women and 14.5% of pbx operators are men.
- Female, 85.5%
- Male, 14.5%
Pbx operator gender ratio
| Gender | Percentages |
|---|---|
| Female | 85.5% |
| Male | 14.5% |
Pbx operator gender pay gap
Women earn 99¢ for every $1 earned by men
Male income
$30,653
Female income
$30,261
Pbx operator gender ratio over time
This data breaks down the percentage of men and women in pbx operator positions over time. Currently, 85.5% of pbx operators are female.
Pbx operator gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 16.52% | 83.48% |
| 2011 | 17.72% | 82.28% |
| 2012 | 16.65% | 83.35% |
| 2013 | 19.04% | 80.96% |
| 2014 | 16.75% | 83.25% |
| 2015 | 18.61% | 81.39% |
| 2016 | 20.79% | 79.21% |
| 2017 | 17.24% | 82.76% |
| 2018 | 16.52% | 83.48% |
| 2019 | 24.89% | 75.11% |
| 2020 | 26.54% | 73.46% |
| 2021 | 14.45% | 85.55% |
Pbx operator related jobs gender ratio
We compared pbx operators with similar job titles to see how gender ratios vary. As you can see, tandem operator and feeder switchboard operator have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Switchboard Operator, Receptionist | 6% | 94% |
| Complaint Operator | 9% | 91% |
| Switchboard Operator | 13% | 87% |
| PBX Operator | 14% | 86% |
| Interceptor Operator | 77% | 23% |
| Feeder Switchboard Operator | 83% | 17% |
| Tandem Operator | 90% | 10% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Pbx operator demographics by race
The most common ethnicity among pbx operators is White, which makes up 59.2% of all pbx operators. Comparatively, 18.4% of pbx operators are Hispanic or Latino and 14.3% of pbx operators are Black or African American.
- White, 59.2%
- Hispanic or Latino, 18.4%
- Black or African American, 14.3%
- Unknown, 3.6%
- Asian, 3.2%
- American Indian and Alaska Native, 1.3%
Pbx operator race
| Pbx operator race | Percentages |
|---|---|
| White | 59.2% |
| Hispanic or Latino | 18.4% |
| Black or African American | 14.3% |
| Unknown | 3.6% |
| Asian | 3.2% |
| American Indian and Alaska Native | 1.3% |
Pbx operator race and ethnicity over time
See how pbx operator racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Pbx operator race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 64.44% | 12.96% | 2.32% | 18.14% |
| 2011 | 60.96% | 13.19% | 4.88% | 18.79% |
| 2012 | 60.42% | 16.62% | 2.48% | 16.13% |
| 2013 | 62.20% | 15.50% | 1.95% | 17.91% |
| 2014 | 60.85% | 12.80% | 3.17% | 19.64% |
| 2015 | 60.37% | 14.33% | 4.82% | 18.11% |
| 2016 | 57.86% | 13.98% | 3.33% | 21.29% |
| 2017 | 62.53% | 16.18% | 2.94% | 13.91% |
| 2018 | 63.36% | 13.41% | 3.25% | 17.11% |
| 2019 | 57.46% | 17.28% | 4.11% | 17.43% |
| 2020 | 52.58% | 15.21% | 3.13% | 21.41% |
| 2021 | 59.20% | 14.28% | 3.25% | 18.39% |
Pbx operator wage gap by race
According to our data, hispanic or latino pbx operators have the highest average salary compared to other ethnicities. Black or african american pbx operators have the lowest average salary at $30,216.
| Ethnicity | Salary |
|---|---|
| Unknown | $30,500 |
| White | $30,662 |
| Black or African American | $30,216 |
| Asian | $30,737 |
| Hispanic or Latino | $31,159 |
Average pbx operator age
See how the average age of pbx operators varies based on ethnicity and gender.
Male
Female
Pbx operator age by race and gender
| Race | Male age | Female age |
|---|---|---|
| White | 59 | |
| Black or African American | 53 | |
| Hispanic or Latino | 51 |
Pbx operator age breakdown
The average age of pbx operators is 40+ years years old, representing 82% of the pbx operator population.
Pbx operator age breakdown
| PBX Operator Years | Percentages |
|---|---|
| 40+ years | 82% |
| 30-40 years | 12% |
| 20-30 years | 6% |
Pbx operator educational attainment
The most common degree for pbx operators is high school diploma, with 33% of pbx operators earning that degree. The second and third most common degree levels are bachelor's degree degree at 24% and bachelor's degree degree at 24%.
- High School Diploma, 33%
- Bachelor's, 24%
- Associate, 24%
- Diploma, 9%
- Other Degrees, 10%
Pbx operators by degree level
| Pbx operator degree | Percentages |
|---|---|
| High School Diploma | 33% |
| Bachelor's | 24% |
| Associate | 24% |
| Diploma | 9% |
| Other Degrees | 10% |
Pbx operator jobs you might like
Pbx operator employment statistics
Most pbx operators work for a private in the health care industry.
Company size where pbx operators work
Below, you can see the size of companies where pbx operators work.
Pbx operator jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 4% |
| 50 - 100 employees | 13% |
| 100 - 500 employees | 17% |
| 500 - 1,000 employees | 15% |
| 1,000 - 10,000 employees | 35% |
| > 10,000 employees | 16% |
Pbx operator jobs by company type
Employees with the pbx operator job title have their preferences when it comes to working for a company. For instance, most pbx operators prefer to work at private companies over public companies.
Pbx operator jobs by sector
| Company type | Percentages |
|---|---|
| Education | 2% |
| Public | 15% |
| Private | 82% |
| Government | 2% |
Pbx operator jobs by industry
The most common industries for pbx operators are health care, hospitality and retail.
Pbx operator industry statistics
| Industry | Percentages |
|---|---|
| Health Care | 45% |
| Hospitality | 29% |
| Fortune 500 | 8% |
| Retail | 5% |
| Technology | 2% |
| Professional | 2% |
| Education | 1% |
| Finance | 1% |
| Government | 1% |
| Media | 1% |
| Start-up | 1% |
| Manufacturing | 1% |
| Non Profits | 1% |
| Real Estate | 1% |
| Telecommunication | 1% |
Pbx operator turnover and employment statistics
Pbx operator unemployment rate over time
The unemployment rate for pbx operators between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Pbx operator unemployment rate by year
| Year | Pbx operator unemployment rate |
|---|---|
| 2010 | 9.91% |
| 2011 | 10.86% |
| 2012 | 9.07% |
| 2013 | 9.46% |
| 2014 | 8.20% |
| 2015 | 6.13% |
| 2016 | 5.22% |
| 2017 | 4.58% |
| 2018 | 4.44% |
| 2019 | 3.88% |
| 2020 | 4.57% |
| 2021 | 10.47% |
Average pbx operator tenure
The average pbx operator stays at their job for 1-2 years, based on the 8,278 pbx operators resumes in Zippia's database.
Pbx operator tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 23% |
| 1-2 years | 37% |
| 3-4 years | 15% |
| 5-7 years | 13% |
| 8-10 years | 5% |
| 11+ years | 7% |
Pbx operator LGBT ratio compared to similar jobs
Review the percent of pbx operators that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| 911 Emergency Dispatcher | 6.75% | 27,140 |
| Accounting Representative | 6.76% | 111,415 |
| Coordinator/Executive Assistant | 7.79% | 111,626 |
| Parcel Assistant | 8.68% | 10,187 |
| Loan Representative | 9.31% | 79,128 |
| Directory Assistance Operator | 10.75% | 26,546 |
| PBX Operator | 19.13% | - |
Similar pbx operator jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| 911 Emergency Dispatcher | 6.75% | 27,140 |
| Accounting Representative | 6.76% | 111,415 |
| Coordinator/Executive Assistant | 7.79% | 111,626 |
| Parcel Assistant | 8.68% | 10,187 |
| Loan Representative | 9.31% | 79,128 |
| Directory Assistance Operator | 10.75% | 26,546 |
Foreign languages spoken by pbx operators
The most common foreign language among pbx operators is Spanish at 73.1%. The second-most popular foreign language spoken is French at 6.7% and Japanese is the third-most popular at 2.4%.
- Spanish, 73.1%
- French, 6.7%
- Japanese, 2.4%
- Tagalog, 2.0%
- Arabic, 2.0%
- Other, 13.8%
Pbx operator languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 73.1% |
| French | 6.7% |
| Japanese | 2.4% |
| Tagalog | 2.0% |
| Arabic | 2.0% |
| Other | 13.8% |
