Infrastructure Support - Intermediate
Columbus, OH
Infrastructure Support - Intermediate Duration: Contract We are seeking an experienced Infrastructure Support professional to join our team in Columbus, Ohio. The ideal candidate will possess domain expertise in the service, functional area, or infrastructure supported, along with a deep understanding of infrastructure components and their management. This role involves ensuring operational stability, monitoring production environments, and participating in incident resolution and service restoration.
Responsibilities:
Provide end-to-end application or infrastructure service delivery to support business operations.
Execute policies and procedures to ensure operational stability and availability.
Monitor production environments for anomalies, address issues, and utilize standard observability tools.
Escalate and communicate issues and solutions to stakeholders, participating in incident resolution and service restoration.
Engage in incident, problem, and change management for full stack technology systems, applications, or infrastructure.
Participate in bridge calls and communicate effectively with individuals at all levels.
Administer and troubleshoot Mainframe-related components.
Collaborate in large teams to achieve organizational goals.
Qualifications:
Bachelor's degree in information systems or a related discipline, or a 3-year technical degree.
4+ years of experience in Mainframe Operations.
Experience with Mainframe System and Batch Operations specifically in IBM Z series
Proficiency in tools such as Netcool, Control-M, CA7, Zeke, and Mainframe Console.
Knowledge of Mainframe IPL (Initial Program Load).
Basic knowledge of hardware break fixes and storage functions is an advantage.
Strong problem-solving skills and decision-making ability for complex problems.
Excellent oral and written communication skills.
Ability to identify and implement automation opportunities.
Effective listening skills and the ability to work well in a team environment.
Attention to detail and adherence to policies and procedures.
Ability to learn and apply technical information in a fast-paced environment.
Additional Information:
Dress Code: Casual
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $40 - $45
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
Full-Stack .NET Developer & IT Systems Specialist
Canton, OH
Eckinger Construction Company, Inc.
Canton, Ohio | Full-Time
Eckinger Construction is creating a new hybrid role for a Full-Stack .NET Developer who will also support IT systems and managed services across our family of companies. This position is approximately 60-75% software development and 25-40% IT support & systems administration.
Our internal applications use .NET, SQL, and DevExpress components, and integrate extensively with external platforms-especially QuickBooks Online (QBO) via REST APIs. This role will help modernize and expand our software ecosystem, support our IT infrastructure, and contribute to future strategic initiatives including AI-driven enhancements to internal tools and workflows.
Key Responsibilities Full-Stack Development (60-75%)
Develop and maintain .NET / C# applications using DevExpress UI controls, reporting tools, and components.
Build and refine REST API integrations, with emphasis on QuickBooks Online (push/pull data, OAuth 2.0).
Design and optimize SQL database structures, stored procedures, ETL logic, and data flows.
Create automations, workflow tools, dashboards, and integrations that improve operational efficiency.
Participate in the architectural design of future enhancements, including AI-assisted features.
Maintain source control practices and deployment workflows.
Document code, integrations, database models, and business logic.
IT Managed Services & Microsoft 365 Support (25-40%)
Provide Tier 1-2 IT support across all operating companies.
Support and maintain Microsoft OneDrive and SharePoint.
Support Microsoft 365, Windows devices, VPN, printers, and networking basics.
Assist with security, account management, and hardware lifecycle.
Coordinate with managed service providers for escalated issues.
Maintain IT documentation and device inventories.
Required Qualifications
3+ years of full-stack .NET development (C#, ASP.NET, MVC, REST APIs).
Strong experience with DevExpress components.
Advanced SQL experience including stored procedures, indexing, and optimization.
Experience integrating with cloud-based APIs, ideally QuickBooks Online API.
Knowledge of REST, JSON, OAuth 2.0 authentication.
Experience administering Microsoft OneDrive and SharePoint.
Familiarity with Microsoft 365 and general IT support.
Preferred Qualifications
Hands-on QuickBooks Online API experience.
Power BI dashboard/report development.
Familiarity with AI/ML concepts, LLM integrations, or modern AI tooling.
Experience with Azure SQL, Azure Functions, or Azure DevOps.
Background with construction, job-costing, or manufacturing systems.
Ideal Candidate Traits
Enjoys both development and IT support responsibilities.
Strong problem-solving and communication skills.
Comfortable supporting non-technical users across several companies.
Excited about future AI-enhanced software initiatives.
Compensation & Benefits
Competitive salary.
Health, dental, vision insurance.
Retirement plan with company match.
Paid time off and holidays.
Professional development and training support.
Real Estate Coordinator
Powell, OH
For more than 25 years, Scioto Properties has partnered with healthcare providers, nonprofit organizations, and private equity firms to deliver specialized real estate solutions that empower care. With a nationwide portfolio of 2,200+ properties across 44 states, we are a trusted leader in creating homes and facilities tailored to individuals with intellectual and developmental disabilities (I/DD), behavioral health needs, and traumatic brain injuries (TBI). Our expertise spans acquisitions, lease financing, ground-up development, and equity investments, helping our partners secure the right properties, streamline operations, and overcome capital limitations.
Scioto Properties is a fast-growing real estate company that is seeking a Full time Real Estate Coordinator professional to assist in the process and coordination of buying, selling, and maintaining real estate property.
RESPONSIBILITIES
Provides evaluation details for disposition residential/commercial properties based on use of comparable data and available software. Where information is scarce, work with all sources available to obtain data for use in support of the offer process.
Assists Senior Real Estate Coordinators and Vice President of Operations in the coordination of agent management, and transaction management. Provides assistance with all agent contracts in relation to proper termination provisions and contract agreements.
Assists in the closing of transactions and maintains a systematic process to ensure completeness, accuracy and timeliness regarding purchase/sales agreements, leases, appraisals, title work, inspections and closing documents.
Communicates effectively and timely with customers, realtors, mortgage bankers, insurance brokers and others, providing prompt follow-up on all issues.
Communicates and works with property management on the needed maintenance of vacant properties, ensuring timely completion of work. Coordinates with accounting to ensure prompt payment of invoices.
Maintains all master real estate files including property, insurance, and lease files.
Maintains all archived master real estate property files housed offsite to include accurate inventory of retrieval and return.
Establishes and maintains property information in appropriate software applications.
Fosters a success-oriented, accountable environment within the company.
Composes and prepares correspondence, reports, and other documents.
Assists in establishing written policies and procedures.
Acts as a custodian for corporate documents and records.
Assists with screening incoming calls and correspondence and responds independently as appropriate. Represents the company in a professional manner with outside customers and vendors.
Supports office operations and procedures such as filing systems, requisition of supplies, processing incoming/outgoing mail and other clerical services.
REQUIREMENTS
Associate's degree in real estate, business, or related field (preferred). Three plus years of experience in customer service, real estate transactions, or related field.
Knowledge of Microsoft Office software including Excel, Word and Outlook, customer relationship management systems and presentation software.
LOCATION
Powell, Ohio
WHY JOIN US
At Scioto Properties, your work goes beyond real estate by helping create safe, stable homes and communities for some of the nation's most vulnerable populations. By joining Scioto, you will be part of a team that values collaboration, hard work, and teamwork in our fast-growing business while never losing sight at the heart of our mission.
11 Paid Holidays
Paid Time Off
Health benefits including medical, dental, and vision
Short-term and Long-term Disability
401k retirement system with company match
Competitive Salary
Annual Bonus Structure
Free Parking
Company Engagement Events
Compliance and Data Support Analyst
Columbus, OH
Compliance and Data Support Analyst to fill the position of Technical, Systems, or Senior Systems Analyst
Salary Range - Technical Analyst - $6,288.00 -$7,860.00
Systems Analyst - $7,979.00 - $10,173.00
Senior Systems Analyst - $9,155.00 - $11,673.00
Location - Columbus (preferred), Kearney, Doniphan, or York, Nebraska; This is not a remote position and will be required to report to the designated office on a daily basis.
Employment Type: Full-time
Posting Date: 9/26/2025
Closing Date: 10/26/2025
Are you hard-working and eager to make a meaningful impact in the ever-emerging energy industry? Come join us!
By joining the Nebraska Public Power District team, you're becoming part of a close-knit community that embodies the values and traditions of the state. More than generating and delivering power, we empower our employees to thrive both personally and professionally. With safety at the helm, we have created a supportive and inclusive work environment that fosters innovation and growth. Here, you're not just an employee; you're a valued member of a family that respects and supports each other.
Our power grid has been consistently ranked one of the most reliable and resilient, but our reputation for excellence extends beyond our customer service to our employee satisfaction. Many of our team members have built lifelong careers here, advancing through the ranks thanks to our robust training programs and opportunities for professional development. With us, you'll find a place where your efforts are recognized and rewarded, where you're making a deep impact on the communities around you, and where you can truly power a career that you can be proud of.
Get to know us more here
Position Summary
NPPD is seeking a detail-orientated and motivated individual to join our team with a focus on data support and compliance. This role is ideal for someone with foundational database knowledge and a strong interest in data integrity, process documentation, and regulatory compliance, particularly NERC CIP standards. The day-to-day operations will support compliance documentation, data tracking, and reporting processes that adhere to critical infrastructure protection requirements.
This will include a variety of traditional Information Technologies (IT), and Operations Technologies (OT) systems that support and protect the electrical grid. It will also include working with personnel from various groups including generation, substations, telecommunications, physical security & cybersecurity.
Education, Training and Experience
Technical Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field (OR) Associate degree and a minimum of three (3) years technical IT experience, including specific experience as listed below (OR) High school diploma/GED and a minimum of five (5) years technical IT experience, including specific experience as listed below.
Systems Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field and a minimum of four (4) years technical IT experience as listed below (OR) Associate degree and a minimum of six (6) years technical IT experience including specific experience as listed below (OR) a high school diploma/GED and a minimum of eight (8) years technical IT experience including specific experience as listed below.
Senior Systems Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field and a minimum of eight (8) years technical IT experience as listed below (OR) Associate degree and a minimum of ten (10) years technical IT experience including specific experience as listed below (OR) a high school diploma/GED and a minimum of twelve (12) years technical IT experience including specific experience as listed below.
Experience
Ability to work independently and in cooperation with others on multiple activities with flexibility to manage competing demands and changing priorities.
Excellent communication, interpersonal, and organization skills.
Excellent analytical problem-solving skills.
Must be customer-service oriented and adaptable to ongoing change.
Preferred Technical Skills and Supported Products
Ideal candidates will have experience with some or all of the following:
Process Support
-Follow standard operating procedures (SOPs) for data handling and compliance workflows.
-Assist in updating SOPs and training materials as needed.
Database Maintenance
-Input, update, and maintain records in internal databases (e.g., SQL, Access, Excel-based systems).
-Perform routine data quality checks and resolve discrepancies.
Reporting & Documentation
-Generate basic reports using queries or templates.
-Maintain logs, checklists, and compliance documentation.
Compliance Monitoring
-Assist in tracking and documenting compliance with internal policies and external regulations.
-Support audits by preparing reports and gathering documentation.
Collaboration
-Work closely with internal staff to ensure data accuracy and regulatory alignment.
-Participate in team meetings and contribute to continuous improvement discussions.
-Maintaining OT Cybersecurity best practices and documentation.
Other Skills
-Cybersecurity asset and vendor risk assessments.
-Systems administration of Windows, endpoint protection, and logging.
Licenses and/or Certifications
Security Clearance: Incumbent may be required to satisfy any existing and future District security clearance or background check requirements for access to key NPPD locations and/or supporting sensitive business applications.
Obtain and maintain intermediate to advanced technical certification aligned with key business system platform(s) used at the District (for example, SAP, Microsoft Certifications, and Security related best practices) as applicable.
Essential Duties & Responsibilities
Technical Analyst:
Analyze, design, develop, configure, maintain, troubleshoot, and provide direction and support for complex systems, applications and databases in support of the District's computing environment. Provide technical architecture recommendations and apply best practices in system design, development, and testing. Collaborate with/advise/coach other ET/Corporate Security and business unit analysts to ensure understanding of business and technical work processes, tools, and best practices.
Evaluate, create, document, and test complex system-related interfaces and integration.
Maintains efficient and effective management of vendor contract service relationships pertaining to technical services.
Provide 24/7 system support, as needed.
Systems Analyst:
In addition to being proficient in all duties of the Technical Analyst, the Systems Analyst will also be responsible for the following duties:
Lead special task groups, trouble-shooting efforts, and integration and/or improvement project teams.
Lead the development and implementation of training and communications plans/materials.
Essential Duties & Responsibilities
Senior Systems Analyst:
In addition to being proficient in all duties of the Technical and Systems Analyst, the Senior Systems Analyst will also be responsible for the following duties:
Proven understanding of key NPPD business unit activities and successful application of ET/Corporate Security technical solution design, development, and responsive customer support and service.
Work closely with ET/Corporate Security management to oversee and lead resolution of complex technical challenges and new business system initiatives.
Accountable for other duties as assigned.
Core Competencies Customer FocusEmployees & Teamwork/Diversity & InclusionIntegrity/ExcellencePublic Service/Environmental StewardshipSafety
Salary Information - Nebraska Public Power District offers a competitive starting salary with opportunities for growth. In addition to the base salary range listed below, NPPD employees may also be eligible for our Annual Incentive Program (AIP) that may supplement total compensation at a level above and beyond the stated salary range. Successful applicants will be provided more information regarding the incentive program at the time of an interview.
Technical Analyst - Pay Grade - 12 Monthly
Typical Pay Grade Starting Salary Range: $6,288.00 - $7,860.00
Systems Analyst - Pay Grade - 14 Monthly
Typical Pay Grade Starting Salary Range: $7,979.00 - $10,173.00
Senior Systems Analyst - Pay Grade - 15 Monthly
Typical Pay Grade Starting Salary Range: $9,155.00 - $11,673.00
Travel Required: Up to 25% (With no or minimal overnight stays, less than 3 per month, typically within state of Nebraska) Travel required may fluctuate by business need. This is an estimate and will be discussed further with candidates that receive an interview.
Nebraska Public Power District offers a competitive starting salary and an excellent benefits package including medical and dental insurance, 401K retirement plan, paid holidays, paid vacation, paid medical, training opportunities and more.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at Nebraska Public Power District.
Nebraska Public Power District is an Equal Opportunity Employer
Integrations Support Analyst
Cincinnati, OH
Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
Job Summary
The Integration Analyst plays a key role in implementing and supporting OEM/Vendor
integrations during the DMS & CRM launch phases. The successful candidate will work cross-
functionally with external clients, internal stakeholders, implementation analysts, and
technical teams to ensure integration solutions follow process and achieve 100% enablement
goals.
Roles & Responsibilities
Work with external client partners to complete needed requirements for integration
enablement while tracking progress and success of implementation completion.
Work with external integration partners as needed to deploy integration process using
appropriate APIs, FTPs, enablement tools, and communication preferences.
Monitor and troubleshoot integration processes, proactively identifying and resolving
issues to ensure data accuracy and team performance.
Collaborate with business and technical teams to gather requirements, define processes,
and establish best practices for integration.
Maintain and update integration documentation, including process steps, enablement
documents, and other setups.
Support ongoing implementations and updates to integration platforms and related
systems collaborating with teams as needed.
Participate in project planning activities, providing timeline estimates and risk
assessments for integration tasks as needed.
Provide training and support to end-users and implementation staff on existing and
new integration processes.
Qualifications & Educational Requirements
Associate's degree in Computer Science, Information Systems, or software/automotive
related field, or equivalent work experience.
2+ years of experience in software integration, data integration, or related automotive
IT role.
Working knowledge of various automotive software applications.
Strong analytical, problem-solving, communication, and critical thinking skills.
Ability to manage multiple priorities and work well under pressure.
Excellent verbal and written communication skills and ability to relay information
accurately and concisely
Preferred Skills
Knowledge of cloud integration and SaaS environments.
Experience with software platforms (e.g., CRMs, Figma, Confluence, Jira, Postman, etc.).
Some familiarity with APIs, XML, JSON, and data transformation techniques a plus.
Experience with ERP, CRM, or other enterprise business applications.
OEM or 3rd party automotive experience
Working Conditions
Full-time, Mon-Fri, On-site in West Chester office
Occasional on-call or after-hours support may be required.
Collaboration with cross-functional teams in multiple time zones.
Sponsorship
Please note that visa sponsorship is not available for this position.
Perks and Benefits
Competitive compensation and generous stock options
100% employer-paid top-of-the-line medical, dental and vision coverage
Great benefits including unlimited PTO, parental leave and free snacks and beverages
The opportunity to work with some of the brightest minds from Silicon Valley's most dominant and successful companies
Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
Work on the latest and coolest technologies - everything is home-grown and built ground-up
A dynamic work environment with a strong sense of community and collaboration
The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
Exciting opportunities for career growth and development
Current Tekion Employees - Please apply via Greenhouse Internal Job Board
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.
For more information on our privacy practices, please refer to our Applicant Privacy Notice here.
Auto-ApplyITS Epic Analyst III - Reporting
Toledo, OH
**Department:** ITS Technology Opex **Weekly Hours:** 40 **Status:** Full time **Shift:** Days (United States of America) As the EPIC Reporting Analyst III, you play a role in the planning, design, development, training, implementation, communication, maintenance/support and evaluation of existing or new functionality with applications.
You will train IT employees and advise end-users about the operation of the information systems and keep trainers informed of system changes.
In this role, you will be a mentor and resource for less experienced IT staff and help review their work as needed.
The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.
**REQUIREMENTS**
+ Bachelor's degree or equivalent experience
+ 5 years of relevant experience
+ Applicable Epic certification. Maintenance of Epic Certification in the primary application is a mandatory job requirement. Obtaining and maintenance of a secondary or supporting Epic Certification will be at the discretion of leadership.
**PREFERRED REQUIREMENTS**
+ Master's degree or 3 years experience in Information Technology
+ Project management and leadership experience
+ 7 years of applicable business or healthcare experience
+ Multiple Epic certifications
**ProMedica** is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus (****************************************************** .
**Benefits:**
We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact ****************************
Equal Opportunity Employer/Drug-Free Workplace
:
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Job Posting External
Job Duties
Provide basic technical support for computer software and hardware issues using established processes and procedures to identify and resolve routine end user questions and problems.
Identify and resolve software applications and business processes, troubleshoot and repair new or existing hardware.
Install, configure, and verify correct operation of peripheral components such as personal computers, data collection devices, monitors, and printers.
Provide technical support for manufacturing machines running a variety of operating systems (Windows, Windows Embedded, Linux, etc.) to connect to a network and Windows file share.
Provide on-site eyes and hands for remote network and server administrators.
Minimum Qualifications
High school diploma or equivalent is required.
Must have good communication and interpersonal skills.
Valid driver's license and reliable transportation
Preferred Qualifications
Associate or Bachelor's degree in Computer Science or similar technical field of study
Strong documentation skills
Familiarity with the fundamental principles of Information Technology Infrastructure Library (ITIL)
One to two years of experience with PC operating systems and business application software systems is preferred.
Knowledge of Windows 7, 8, 10, & 11, Wyse Thin OS, Microsoft SCCM, Outlook, and Active Directory preferred.
This is fully on-site role at Crown's New Bremen, OH location.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Practice Support Analyst (Litigation Support / E-Discovery)
Akron, OH
Reports To: Director of Practice Support / Litigation Support Manager Status: Full-time, Exempt About the Role We are seeking a Practice Support Analyst to join our Litigation Support team. This is a dynamic, hands-on role providing direct support to attorneys and clients in high-stakes matters. The position blends technology skills with client service, offering opportunities to work at trial, manage E-Discovery platforms, and deliver innovative solutions to complex litigation challenges.Key Responsibilities
Serve as “hot-seat” operator at trial, providing real-time presentation of exhibits, depositions, and video evidence.
Support the firm's E-Discovery initiatives using Relativity (or other platforms): data management, processing, review support, and document production.
Provide technical support for Zoom depositions and hearings, including exhibit display.
Assist with firm initiatives requiring technical expertise, including conference and meeting support, PowerPoint design, video editing, survey creation, and other technology needs.
Provide training to attorneys and staff on Relativity, E-Discovery workflows, and courtroom technology.
Track client work and record time entries for billing.
Partner with attorneys to develop creative technology solutions for litigation and document management challenges.
Perform other related duties as assigned.
Skills & Qualifications
Strong technical aptitude, including hardware/software troubleshooting; must be able to independently manage courtroom technology (laptops, projectors, document cameras).
Flexibility to travel and work extended or irregular hours as case demands require. Primarily Mid-West and Florida.
Exceptional interpersonal and communication skills; ability to explain technical concepts clearly to attorneys and clients.
Ability to remain calm and thoughtful in stressful situations.
Demonstrated project management and organizational ability, with strong attention to detail.
Hands-on experience with Relativity or other E-Discovery platforms preferred.
Prior experience supporting trials, depositions, or E-Discovery strongly preferred.
Bachelor's degree or extensive industry experience in litigation support, information systems, or related field preferred.
At least 3-5 years of related experience.
The candidate must also pass a background check as a condition for employment.
Competitive compensation and excellent benefits. Roetzel & Andress is an Equal Opportunity Employer.
Roetzel & Andress maintains a policy of non-discrimination and inclusion with respect to all employees and applicants for employment. All decisions as to employment with the Firm are governed solely on the basis of merit, competence, and qualifications, and are not influenced or informed in any manner by the employee's or applicant's race, color, religion, sex, age, national origin, ancestry, disability, marital or parental status, sexual orientation, gender identity, military status, veteran status, or any other basis prohibited by statute.
Roetzel & Andress LPA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Click the link below for details in English and Spanish.
**************************************
Please respond with a cover letter and resume.
Auto-ApplyTier 1 Initial Support Analyst
Cincinnati, OH
**Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst** , you'll play a critical role in providing exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork, and customer satisfaction. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply.
As a Tier 1 Initial Support Analyst, you'll provide Tier 1 analysis and troubleshooting support for end-user computing devices, including zero clients, thin clients, thick clients, desktops, laptops, and high-performance computing services. You'll also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and connectivity troubleshooting.
By joining our team, you'll have the opportunity to work on exciting projects, collaborate with a talented team, and make a significant impact on the customer's operations. You'll be expected to log and categorize incidents in ITSM platforms like ServiceNow, perform basic resolutions and workarounds for common issues, and document initial findings, trends, and resolutions in support tickets. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply.
**Location Requirement**
The successful candidate must be located within 50 miles of Champaign, IL, Charleston, SC, Cincinnati, OH, or Detroit, MI.
**Required Education, Experience, & Skills**
**Required Education, Experience, & Skills**
+ Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
+ 2 years of experience in Tier and IT support, with hands-on expertise providing initial troubleshooting for end-user devices and remote access in government or large enterprise environments
+ Proven ability handling basic remote support for high-performance computing and peripherals
+ Active DoD Secret Clearance (must be current and transferable)
+ Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (e.g., NIST 800-53)
+ Proficiency in remote support tools (e.g., Microsoft Endpoint Manager, VMware Horizon) and OS platforms (Windows, Linux)
+ Excellent customer service, analytical, and communication skills for initial issue resolution
+ Sound understanding of industry practices, techniques, and standards, with broad application of concepts and principles
**Preferred Education, Experience, & Skills**
**Preferred Education, Experience, & Skills**
+ CompTIA A certification
+ Experience supporting DoD or large federal end-user environments, including VDI basics and secure remote access (e.g., CAC/PIV integration)
+ ITIL 4 Foundation or higher certification, with focus on service operation
+ Background in high-performance computing support (e.g., GPU virtualization) and scripting for routine tasks (e.g., PowerShell)
+ Master's degree in a relevant field or additional certifications (e.g., CompTIA Network )
**Pay Information**
Full-Time Salary Range: $63662 - $108225
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
**Tier 1 Initial Support Analyst**
**118222BR**
EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression
Peer Supporter - Ohio - 1099 Contractor
Columbus, OH
Who is Navita Health? Navita Health is a next-generation behavioral health company committed to transforming the way people experience recovery from substance use disorder (SUD) and mental health challenges. Our name, meaning “new life,” is exactly what we aim to create for every person we serve.
Through compassionate care, real-time access, and innovative technology, we deliver a personalized, holistic, and coordinated support system. Whether it's through assessments, peer-led services, outpatient care, or digital tools, Navita Health offers an integrated platform that simplifies the path to healing and empowers individuals to rebuild their lives with confidence.
We don't just treat symptoms-we restore hope, build sustainable resilience, and help people embrace a healthier future.
Role Overview:
Are you a Peer Supporter eager to leverage your personal recovery journey to positively impact the lives of individuals with limited access to Substance Use Disorder (SUD) services? Envision a role where your experience with SUD serves as a guiding light for others. As a Peer Supporter with Navita Health, you have the unique opportunity to meet clients in their communities, homes, and everyday lives.
This role is about more than just support; it's about providing customized mentorship, aiding individuals in navigating complex services and resources, and advocating for their needs. Every interaction you have can leave a lasting impact, and sometimes, it might even be life-saving. We value your past, including criminal backgrounds, as it enhances your capacity to empathize and support others effectively.
Join our team to transform your journey into a powerful instrument of change. Together, we can extend hope and tangible aid to those on the path to recovery, all while you continue to strengthen your own journey. This isn't merely a job; it's an opportunity to alter lives profoundly.
As a 1099 Contractor Peer Support Specialist at Navita Health, you're afforded the flexibility to set your own schedule and manage a caseload either part-time or full-time hours. You are able to work with clients directly in your community or through a placement with a Navita Health partnering program in Ohio.
Qualifications & Requirements:
Must have a current, unencumbered Peer Supporter Certification from the Ohio Department of Mental Health & Addiction Services (OHMHAS)
If you don't hold a OHMHAS Certification yet, please go here for more information regarding Peer Supporter Certification: OHMHAS - Peer Certification
Self-declaration of 1+ years of personal lived experience in recovery from Substance Use Disorder (SUD)
Must have a current valid driver's license
Must have consistent access to a reliable vehicle with active insurance in your name.
Must have GED or High School Diploma
Must pass Applicant Background Check, if applicable by state
Strong computer/technology skills to learn and use digital platform for client appointments and notes
Access to a reliable computer, laptop, or tablet and a mobile device
Openness and appreciation for diverse backgrounds
Adherence to boundaries and ethics
Excellent communication skills, both written and verbal
Responsibilities and Duties:
Peer Support:
Build and nurture connections with individuals in recovery from substance use disorders.
Provide empathy, understanding, and support in a non-judgmental manner, drawing from personal experiences and recognizing recovery can look different for each individual.
Conduct Individual Support Sessions:
Offer personalized, client-led peer support, including the promotion of wellness plans, goals, and the maintenance of their newly developed skills.
Assist clients in developing coping strategies and resilience within their recovery journey.
Advocacy:
Guide clients in accessing suitable services and resources.
Collaborate with community organizations to bolster support systems.
Crisis Intervention:
Identify when and how to engage professional services or emergency responders.
Recognize client triggers and aid in the development of healthy coping mechanisms.
Documentation and Supervision:
Keep accurate and confidential digital records of client interactions and progress.
Participate in regular supervision sessions to reflect on personal and professional growth, facilitated weekly by the company.
Compensation:
As a Certified Peer Support Specialist, 1099 Independent Contractor with Navita Health you will be paid weekly in accordance with weekly client care appointments.
Payscale: $20-$23/hr depending on experience with us and/or certifications.
Auto-ApplyIncentive System Support Analyst
Mason, OH
The Incentive System Support Analyst is a key member of the Sales Performance Management (SPM) Information Shared Services team. This position ensures accurate and efficient administration of incentive compensation processes, data integrity, and system functionality. The role involves technical expertise, strong analytical skills, and proactive collaboration with business partners to maintain and enhance SPM systems and processes. This role is an entry level position for the administration of the Varicent ICM and has potential for advancement to an ICM Administrator level.
Key Responsibilities:
+ Data Management & Validation
+ Perform daily data validation and troubleshoot file load errors.
+ Engage business partners as needed, including managing help desk tickets.
+ Execute manual data loads and perform checksum audits to ensure accuracy.
+ Process Administration
+ Administer and monitor established processes supporting incentive plan operations, including:
+ Payee and hierarchy maintenance
+ Plan eligibility and participation
+ System extracts and reporting
+ Field-facing administrative tools like plan acknowledgement, allocations and roster validations
+ System & Initiative Support
+ Support ICM team role in SPM initiatives, including data migration to the data lake.
+ Maintain data dictionaries and manage new requests or changes to existing inputs.
+ Conduct internal system audits and cleanup activities.
+ Documentation & Compliance
+ Create and maintain documentation for internal procedures, audit routines, and colleague readiness.
+ Manage system access requests and perform regular User Entitlement Reviews.
+ Testing & Issue Resolution
+ Act as first-line contact for incoming questions and issues; manage ServiceNow tickets.
+ Test configuration changes, workflows, templates, and forms to ensure system integrity.
+ Collaboration
+ Represent the team in partnership routines and cross-functional initiatives.
+ Support quality assurance & internal audit testing
Required Skills & Experience:
+ 1-3 years in business and data analysis, including requirements development and technical delivery.
+ Strong understanding of databases and SQL.
+ Knowledge of incentive plans and related administration processes.
+ Proficiency in Microsoft Office Suite (Excel, Project, Visio, PowerPoint, Word).
+ Ability to work independently, resolve issues, and escalate appropriately.
+ Excellent follow-up and communication skills (oral and written).
+ Ability to manage competing priorities while meeting Service Level Agreements (SLAs).
+ Ability to manage workload and incoming work with Agile methodologies (Kanban).
Preferred Skills & Experience:
+ 3-5 years of experience in financial services across customer-facing, leadership, or technical roles.
+ 1-3 years of administrative experience with an incentive compensation management system, preferably Varicent.
Education & Certifications:
+ Bachelor's Degree required.
Role is FINRA associated.
Hours & Work Schedule
+ Hours per Week: 40
+ Work Schedule: 8:00 AM - 5:00 PM, Monday - Friday
#LI-CITIZENS2
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
12/31/2025
Software Implementation Coordinator
Dayton, OH
":"As a Software Implementation Coordinator, you will play a crucial role in managing and coordinating software changes and releases across the Reynolds network of solutions. Your primary responsibilities will include maintaining product release schedules, deploying software to customers, managing server configurations, establishing process documentation, and performing miscellaneous administrative duties.
","job_category":"Product and Project Management","job_state":"OH","job_title":"Software Implementation Coordinator","date":"2025-11-16","zip":"45430","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Bachelor's degree, preferably in Business Administration, Management Information Systems, or Computer Science~^~Exceptional planning and coordination skills~^~Ability to identify and communicate impact and risk analysis effectively~^~Knowledge of software systems and infrastructure~^~Strong analytical and project management skills~^~Excellent communication, problem-solving, and time management abilities~^~Percent Travel Required: < 10%","training":"","benefits":"Our associates receive medical, dental, vision, and life insurance.
We also offer company contributions to your HSA, 6% match on 401(k), and a work\/life balance with paid time off.
At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center.
We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
Technical Coordinator - Surgical Pathology
Cleveland, OH
Technical Coordinator - Surgical Pathology - (25000C1J) Description • Competitive hourly rate • Free parking• Tuition reimbursement A Brief Overview Performs (covers bench assignments as needed) and evaluates high complexity tests while providing technical direction and guidance to laboratory employees as needed.
Demonstrates clear communication with team members to optimize laboratory operations.
Organizes personnel and activities in an assigned laboratory section/ discipline.
Provides feedback to Laboratory management regarding performance of team members and documents accordingly.
What You Will Do Ensures quality control and quality assurance program appropriate for the testing performed and that parameters for acceptable levels of analytic performance are maintained throughout the entire testing process through pre-analytical, analytical, and post-analytical phases In collaboration with Supervisor and Manager, ensures up-to-date and well-developed policies and procedures are in compliance with quality and regulatory standards.
Conducts scheduled monitoring and audits to regularly review and evaluate regulatory compliance gaps and deviations.
Escalates any gaps to medical and CLIA directors in timely fashion with suggestions of process improvement to avoid future gaps.
Monitors and improves compliance to accreditation and regulatory checklist items.
Maintains knowledge of relevant checklists through active participation in inspection process.
Participates (or guides) in assay validation design and write ups.
Assist in development and implementation of workflows while ensuring that employees understand their responsibility of tasks.
Engages in continuous process and service improvement.
Designs recommendations to improve operational efficiency and accuracy of results while maintaining laboratory productivity.
Monitors workload and identifies capacity constraints and executes plans to smooth out variations.
Assists with laboratory support functions (i.
e.
supply inventory and ordering, alternate suppliers).
Organizes proficiency testing and competency assessments.
Coordinates departmental education programs.
Prepares work schedules.
Other duties as assigned.
Additional Responsibilities Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Qualifications EducationAssociate's Degree (Required) or Bachelor's Degree in a biological or chemical science, or education (Required) and Experience necessary to qualify as a General Supervisor under CLIA ‘88 personnel requirements and ASCP certification.
(Preferred) (Preferred) Work Experience2+ years experience in a highly complex laboratory setting within defined clinical disciplines i.
e.
Chemistry, Hematology, Coagulation, Urinalysis, Molecular, Microbiology, Histology, Cytology, etc.
(Required) Knowledge, Skills, & Abilities Thorough knowledge of testing procedures and quality standards (Required proficiency) Problem solving skills (Required proficiency) Technical expertise (Required proficiency) Use of laboratory instrumentation (Required proficiency) Use of computer word processing, spreadsheet and LIS software (Required proficiency) Licenses and CertificationsMedical Lab Technician (MLT-ASCP) (Preferred) or Medical Technologist (MT-ASCP) (Preferred) Physical DemandsStanding Frequently Walking Frequently Sitting Rarely Lifting Frequently up to 50 lbs Carrying Frequently up to 50 lbs Pushing Frequently up to 50 lbs Pulling Frequently up to 50 lbs Climbing Occasionally up to 50 lbs Balancing Occasionally Stooping Frequently Kneeling Frequently Crouching Frequently Crawling Occasionally Reaching Frequently Handling Frequently Grasping Frequently Feeling Constantly Talking Constantly Hearing Constantly Repetitive Motions Constantly Eye/Hand/Foot Coordination Constantly Travel Requirements10% Primary Location: United States-Ohio-ClevelandWork Locations: 11100 Euclid Avenue 11100 Euclid Avenue Cleveland 44106Job: Lab / PathologyOrganization: CMC_OperationsSchedule: Full-time Employee Status: Regular - ShiftEveningsJob Type: StandardJob Level: Entry LevelTravel: NoRemote Work: NoJob Posting: Dec 15, 2025, 12:05:15 PM
Auto-ApplySurgical Technology Services Specialist
Cincinnati, OH
The Surgical Services Specialist is responsible for driving strategic sales initiatives in an assigned territory - to include identifying, qualifying, and closing new business bookings opportunities. The SS Specialist is accountable for designing and executing a territory plan centered around Agiliti Surgical Services as part of the Equipment Value Management framework.
PRIMARY OBJECTIVES AND RESPONSIBILITIES
Time and Territory Management
Understands strategic position in industry and territory.
Establishes long term goals in territory and can develop annual and quarterly goals that create a clear pathway to achieving the long-term goals.
Manages time and resources to ensure that work is completed efficiently and on schedule.
Embraces Customer Relationship Management tools to effectively manage sales territory and execute sales objectives.
Demonstrates a working knowledge of the specific markets (Including Acute Care, Long-term Care etc.)
Effectively leverages local Territory Executives and cross functional subject area experts to execute on growth strategies within assigned territory
Customer Aligned Sales Process
Adapts to customer needs and buying process; adjusts messaging and sales process accordingly.
Conveys information to customers in a clear, compelling way that will positively affect their thoughts and actions.
Identifies, qualifies, and closes business opportunities in assigned territory and demonstrates an ability to strategically assess and approach a territory to optimize and execute a sales plan.
Keeps customer commitments, resolves customer problems, and exceeds customer expectations.
Effectively manages internal sales process by leveraging appropriate resources (Territory Executives, Operations Counterparts, and Corporate Resources.)
Conducts business reviews with customers.
Manages external customer relationships (doctors, hospitals, and surgery center personnel) through regularly calling on client locations.
Insight Selling Methodology
Translates the benefits of solutions, products, and services to customers involved in the decision-making process based on understanding of their individual needs and/or business problems to solve.
Possesses an in-depth understanding of customer needs and challenges to effectively deliver insights during each customer interaction.
Equipment Value Management
Articulates how the EVM framework drives meaningful improvements to equipment workflows within hospitals while simultaneously improving quality, reducing costs, and elevating patient experiences.
Stays current on all Agiliti's service offerings and sales trainings.
QUALIFICATIONS
BS/BA degree in business, sales, or marketing.
Operating Room knowledge and medical device sales experience.
2+ years healthcare sales or related experience required.
Experience working in a team-based selling environment preferred.
Previous experience selling services is preferred.
Must be available to travel up to 50%.
Must hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies.
KNOWLEDGE, SKILLS, AND ABILITIES
Operating Room and Surgical Workflow knowledge
Has the focus, persistence, positive outlook, and discipline to meet the personal demands of a sales role.
Anticipates problems or opportunities and takes immediate action to address them.
Follows through on commitments and agreements.
Sets challenging personal and business goals and demonstrates tenacity toward achieving those goals.
Communicates effectively, both written and verbally, to internal and external partners.
Sets high standards of performance, quality, and accountability for self and others. Guides by example.
Professionally presents and conveys our services using the Challenger Sales methodology, utilizing available tools such as whiteboarding and virtual meetings when applicable.
Builds strong cross-functional internal relationships.
Comprehends and understands Sales Incentive Plan, budget, and District Profits & Losses.
Speaks competently about all clinical equipment found in hospital environments as well as solid comprehension of hospital finance, reimbursement, regulatory, and safety practices.
DISCLAIMER
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department and the company.
It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements
You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.
Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.
Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.
If you require assistance with your application, please contact ****************************.
Primary Job Location:Cincinnati DistrictAdditional Locations (if applicable):Job Title:Surgical Technology Services SpecialistCompany:
Agiliti
Location City:West ChesterLocation State:Ohio
Auto-ApplyIncentive System Support Analyst
Mason, OH
The Incentive System Support Analyst is a key member of the Sales Performance Management (SPM) Information Shared Services team. This position ensures accurate and efficient administration of incentive compensation processes, data integrity, and system functionality. The role involves technical expertise, strong analytical skills, and proactive collaboration with business partners to maintain and enhance SPM systems and processes.This role is an entry level position for the administration of the Varicent ICM and has potential for advancement to an ICM Administrator level.
Key Responsibilities:
* Data Management & Validation
* Perform daily data validation and troubleshoot file load errors.
* Engage business partners as needed, including managing help desk tickets.
* Execute manual data loads and perform checksum audits to ensure accuracy.
* Process Administration
* Administer and monitor established processes supporting incentive plan operations, including:
* Payee and hierarchy maintenance
* Plan eligibility and participation
* System extracts and reporting
* Field-facing administrative tools like plan acknowledgement, allocations and roster validations
* System & Initiative Support
* Support ICM team role in SPM initiatives, including data migration to the data lake.
* Maintain data dictionaries and manage new requests or changes to existing inputs.
* Conduct internal system audits and cleanup activities.
* Documentation & Compliance
* Create and maintain documentation for internal procedures, audit routines, and colleague readiness.
* Manage system access requests and perform regular User Entitlement Reviews.
* Testing & Issue Resolution
* Act as first-line contact for incoming questions and issues; manage ServiceNow tickets.
* Test configuration changes, workflows, templates, and forms to ensure system integrity.
* Collaboration
* Represent the team in partnership routines and cross-functional initiatives.
* Support quality assurance & internal audit testing
Required Skills & Experience:
* 1-3 years in business and data analysis, including requirements development and technical delivery.
* Strong understanding of databases and SQL.
* Knowledge of incentive plans and related administration processes.
* Proficiency in Microsoft Office Suite (Excel, Project, Visio, PowerPoint, Word).
* Ability to work independently, resolve issues, and escalate appropriately.
* Excellent follow-up and communication skills (oral and written).
* Ability to manage competing priorities while meeting Service Level Agreements (SLAs).
* Ability to manage workload and incoming work with Agile methodologies (Kanban).
Preferred Skills & Experience:
* 3-5 years of experience in financial services across customer-facing, leadership, or technical roles.
* 1-3 years of administrative experience with an incentive compensation management system, preferably Varicent.
Education & Certifications:
* Bachelor's Degree required.
Role is FINRA associated.
Hours & Work Schedule
* Hours per Week: 40
* Work Schedule: 8:00 AM - 5:00 PM, Monday - Friday
#LI-CITIZENS2
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Benefits
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.
View Benefits
Awards We've Received
Age-Friendly Institute's Certified Age-Friendly Employer
Dave Thomas Foundation's Best Adoption-Friendly Workplace
Disability:IN Best Places to Work for Disability Inclusion
Human Rights Campaign Corporate Equality Index 100 Award
Fair360 Top Regional Company
FORTUNE's World's Most Admired Companies
Military Friendly Employer
Auto-ApplyIT Services & Operations Specialist
Streetsboro, OH
Full-time Description
About Us:
LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.
Position Description: IT Services & Operations Specialist
We are seeking a detail-oriented, technically skilled Managed Services Technician to join our IT team. This role is ideal for someone with a strong background in desktop and network support, systems troubleshooting, and end-user training. The ideal candidate will be passionate about resolving technical issues efficiently and improving IT systems and procedures in a dynamic managed services environment. The position requires a college-level candidate who is looking for a clear path to management and can manage day-to-day IT operations, increase security, and document processes, with the ultimate goal of working their way up to an IT department Manager position.
Requirements
Technical Support & Troubleshooting:
Provide responsive Level I/II support for end-users by troubleshooting hardware, software, and network issues.
Resolve infrastructure issues, including connectivity problems and mechanical failures.
Perform root cause analysis of recurring problems and implement preventive measures.
Help Desk & Remote Assistance:
Respond to service requests via the help desk ticketing system and resolve or escalate as needed.
Deliver remote desktop support using tools such as RDP.
Maintain detailed records of support interactions and resolutions.
Systems Administration:
Configure and deploy software applications and operating systems for desktops and laptops.
Manage user accounts in Active Directory (create, modify, delete, reset passwords).
Assist in system upgrades, security patches, and software deployments.
Network & Infrastructure Support:
Assist with network setup and maintenance, including routers, switches, and firewalls.
Support backup solutions and execute regular data backup and recovery tasks.
Participate in disaster recovery planning and testing.
Operational Efficiency:
Create and maintain IT documentation such as SOPs and FAQs for common tasks.
Track and manage IT asset inventory, including hardware issuance and returns.
Collaborate with third-party vendors on equipment repairs and warranty claims.
Client & Internal Communication:
Clearly explain technical issues and solutions to non-technical users.
Maintain PCI compliance and security protocols for client systems.
Work directly with clients and vendors to manage escalated technical issues.
Experience & Skills:
3+ years of relevant experience in IT support or managed services.
Strong working knowledge of:
Active Directory and user management, Network protocols and troubleshooting (Cisco/Ubiquiti routers/switches)
Windows OS and third-party software applications
IT ticketing systems and remote desktop tools (RDP)
Experience with:
VoIP systems
VMWare environments
Cybersecurity tools (Gapps, antivirus, firewalls)
Excellent written and verbal communication skills.
Proven ability to manage multiple tasks and prioritize effectively.
Preferred Skills:
Experience supporting educational or multi-site environments.
Familiarity with cybersecurity compliance frameworks
Experience writing SOPs and maintaining technical documentation.
Education:
Bachelor's degree, technical certifications are a plus.
What We Offer:
Competitive pay with performance incentives
100% company-paid medical, dental, and vision
401(k) with company match
3 weeks PTO, 8 paid holidays, and 2 floating holidays
Why You Will Love Working with Us:
Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects.
Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement.
Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life.
Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career
At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.
Infrastructure Support - Intermediate
Columbus, OH
Infrastructure Support - Intermediate Duration: Contract We are seeking an experienced Infrastructure Support professional to join our team in Columbus, Ohio. The ideal candidate will possess domain expertise in the service, functional area, or infrastructure supported, along with a deep understanding of infrastructure components and their management. This role involves ensuring operational stability, monitoring production environments, and participating in incident resolution and service restoration.
Responsibilities:
* Provide end-to-end application or infrastructure service delivery to support business operations.
* Execute policies and procedures to ensure operational stability and availability.
* Monitor production environments for anomalies, address issues, and utilize standard observability tools.
* Escalate and communicate issues and solutions to stakeholders, participating in incident resolution and service restoration.
* Engage in incident, problem, and change management for full stack technology systems, applications, or infrastructure.
* Participate in bridge calls and communicate effectively with individuals at all levels.
* Administer and troubleshoot Mainframe-related components.
* Collaborate in large teams to achieve organizational goals.
Qualifications:
* Bachelor's degree in information systems or a related discipline, or a 3-year technical degree.
* 4+ years of experience in Mainframe Operations.
* Experience with Mainframe System and Batch Operations specifically in IBM Z series
* Proficiency in tools such as Netcool, Control-M, CA7, Zeke, and Mainframe Console.
* Knowledge of Mainframe IPL (Initial Program Load).
* Basic knowledge of hardware break fixes and storage functions is an advantage.
* Strong problem-solving skills and decision-making ability for complex problems.
* Excellent oral and written communication skills.
* Ability to identify and implement automation opportunities.
* Effective listening skills and the ability to work well in a team environment.
* Attention to detail and adherence to policies and procedures.
* Ability to learn and apply technical information in a fast-paced environment.
Additional Information:
* Dress Code: Casual
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
* Pay any fee to be considered for, submitted to, or selected for any opportunity.
* Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
* Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $40 - $45
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com
IT Strategy and Implementation Associate
Cleveland, OH
Have immediate impact | Be passionate about what you do | Grow with us Cleveland Research Company is an employee owned, independent research firm, headquartered in Cleveland, Ohio. Founded in 2006, CRC has expanded to 15 research teams publishing research on over 150 companies. We pride ourselves on a disciplined research process that has us regularly engaged with the industries and companies we cover.
We are focused on identifying fundamental inflection points to aid in the rigorous analysis of our covered companies and industry forecasts. Our clients find value from getting in front of key themes and trends that lead to better strategic and financial decisions. We are committed to a singular focus on providing the most accurate and reliable research product in the market. If you are interested in equity and market research within an environment that fosters teamwork and excellence, Cleveland Research could be the place for you!
Role and Vision
We are seeking a driven, and high-potential individual to join us at the ground level of this journey. This is a unique opportunity to play a role in identifying and implementing technology tools that unlock strategic opportunities across the firm, centered on analytics and AI.
As the IT Strategy and Implementation Associate you will be the connection between strategy, technology, and people. You will help lead the charge in driving adoption of new systems, processes, and tools, ensuring that our transformation is not only implemented but embraced. You will work closely with executive leadership, our IT partners, and across the company to identify and implement new strategic technologies centered on making CRC more efficient and impactful.
Responsibilities Include
Contribute to strategic planning and long-term technology vision alongside senior leadership
Build relationships across departments to foster a culture of innovation and excellence
Partner with leadership to identify and execute change management strategies aligned with strategic IT transformation goals
Develop and deliver communication plans, training programs, and adoption roadmaps for new technologies and workflows
Monitor adoption and feedback metrics to continuously optimize strategic efforts
Facilitate feedback and training to use technology to become more efficient and impactful
Position Requirements
2 - 5 years of experience in IT change management and adoption
Strong communication and interpersonal skills with the ability to influence across levels
Demonstrated ability to manage ambiguity and drive clarity in complex environments
High learning aptitude and desire to grow into a senior leadership role
Bachelor's degree required; advanced degree or certifications a plus
What Success Looks Like
High engagement and adoption rates across transformation initiatives
Strong ability to communicate and build trust across the company
Clear visibility into progress and impact through metrics and reporting
A growing contribution to the firm's strategic technology roadmap
Why This Role Matters
This is not a back-office change role. It is a leadership opportunity for someone who wants to shape the future of Cleveland Research's strategic technology landscape. You will be mentored by senior executives and positioned towards a CIO-level leader over time.
Benefits
Competitive salary + bonus, fully paid Health insurance coverage, 401(k), and a variety of other perks.
This position requires a full-time, on-site presence at our downtown Cleveland office in order to effectively work with teams.
Auto-ApplyInstalled Overhead Door Dept. Internal Coordinator
Millersburg, OH
A Holmes Lumber (a division of Carter Lumber) Installed Overhead Door Dept. Internal Coordinator manages administrative tasks & duties. This is accomplished by coordinating program functions to ensure that paperwork is processed timely & in accordance with the job. A strong belief in the mission and goals of the company are necessary for this position.
Responsibilities & Duties:
Manage billing & invoicing processes
Process service & install orders
Answer incoming calls & coordinate service requests
Provide sales support
Requirements:
Proficient in Microsoft Office Programs
Detail oriented and organized
Able to work independently
Able to provide friendly customer service
Benefits (full-time employees)
Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
Short and Long-Term Disability
Company-paid life insurance and AD&D
Optional supplemental life insurance
Company-match 401(k)
Vacation time and paid holidays
Vendor incentives and employee discounts
Room for growth; we promote from within!
Military encouraged to apply!
Auto-ApplyDesktop Engineer
Cleveland, OH
We're currently seeking an experience Desktop Engineer in Cleveland, OH. This is a full-time, salaried position with excellent room for growth and stability.
Job Description
The Desktop Engineer responsibilities include:
* Perform 3rd level support, identifying root cause with strategic solutions to problems
* Perform user, system and support requirements gathering and performing analysis to provide design and architectural recommendations.
* Provide functional and technical written evaluations of products and operating system upgrades and patches
* Develop, organize and maintain standard operational procedures
* Create desktop/laptop build processes for domestic /global sites
* Create and communicate systems and application standards
* Create and maintain systems documentation for testing and validation
* Package software and design distribution methods
* Perform software distribution and patch management to Windows PC''s, laptops, and servers
* Work independently and prioritize work efforts, multi-task in a very fast-paced environment, provide timely and clear updates, and communicate and document solutions for 2nd and 1st Level support.
Qualifications
* Minimum 5 years experience as Desktop Engineer including image creation/build, OS installation/troubleshooting, and Application Packaging.
* Experience with Windows 7, and preferably Mac OSX
* SCCM experience with creation, migration and deployment of application packages. Solid foundation of designing and implementing distributions with SCCM.
* VBScript and/or PowerShell scripting
* Emphasis on sharing of knowledge through good communications, peer training and written documentation * Ability to work independently without intensive oversight.
* Must be a go-getter and take initiative on a regular basis finding ways to avoid problems proactively rather than just fixing them after the fact
* Initiative and ability to research problems independently, finding root cause
* Positive customer service and team attitude (helping others when required)
* Focused on quality, Organized, Committed to continual improvement
Technical Proficiencies:
* Microsoft desktop technologies
* Discipline to adhere to formal system lifecycle methodology
* Strong Background in the following areas:
- Windows 7 & XP Desktop
- VBScript
- Image builds experience using Ghost/VMWare or similar technologies
- SCCM
- Microsoft Deployment Toolkit
- Application packaging techniques
- Microsoft Office
- Microsoft SCCM
- VMWare Virtual Desktops
Bachelor degree required, with a preference for Bachelor of Science degree in Computer Science or Computer Information Systems.
Additional Information
All your information will be kept confidential according to EEO guidelines.