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Desktop and Education Support Specialist
Us Tech Solutions 4.4
Pc desktop technician job in Columbus, OH
The Desktop & Education Support Specialist works within a team to provide OTDI supported customers professional computer support services, including resolving software, hardware, and network issues.
Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms.
Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction.
Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management.
Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment.
Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by OTDI or other service providers.
Installs new technology into the classrooms and performs as needed upgrades in same classrooms.
Performs preventive maintenance in classrooms on a regular basis.
Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function.
Will serve as desktop support for onsite technical assistance.
May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends.
Required Experience:
Two years of experience or knowledge supporting desktop computers running Windows, JAMF, Mac OS or both in a network environment.
Experience with audio/visual equipment used in teaching, meeting, and event spaces.
Ability to work as part of a team and take the initiative to work independently.
Ability to maintain and manage information and documentation in an organized, systematic way.
Professional experience providing customer service.
$39k-50k yearly est. 2d ago
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Neuroradiologist - REMOTE 7 On / 14 Off
Maimonides Medical Center 4.7
Remote pc desktop technician job
Neuroradiologist - REMOTE 7on/14off
Remote Work schedule: Work one week, off two weeks
THE BEST CAREERS. RIGHT HERE
@ BROOKLYN'S LEADING HEALTHCARE SYSTEM.
MAIMONIDES: TOP TEN IN THE U.S. FOR CLINICAL OUTCOMES
We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers
. At Maimonides Health, our core values
H.E.A.R.T
drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of
patient-centered care.
The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.
The Radiology department is seeking a remote Board Certified/Fellowship trained Evening Neuroradiologists to join our team. You will read 100% Neuroradiology.
At Maimonides, we are continuously expanding our services and remain at the forefront of innovative medicine. Our Comprehensive Stroke Center was recently ranked #1 in the United States for patient survival. We are a Level One Trauma Center and Brooklyn's first fully accredited Cancer Center treating patients of all ages.
We perform a high volume of imaging for our busy spine services and otolaryngology practices affiliated with the hospital and for other groups seeking high-level imaging services in the borough.
In addition to its hospital-based practice, the Radiology department has 2 outpatient imaging centers and a third under construction. We have state-of-the-art imaging equipment and post-processing technology with integrated PACS and Voice Recognition and remote access via VPN for all radiologists.
In this role, you will:
Provide accurate, timely, and high-quality diagnostic reports during evening shifts (typically 4pm-12am Mon-Fri and weekend coverage).
Participate in emergency and trauma imaging interpretation, supporting the hospital's Level One Trauma and Comprehensive Stroke Center.
Collaborate with clinical teams (neurology, neurosurgery, ENT, spine services) to provide consultative expertise on imaging findings.
Participate in resident teaching and training, providing feedback and educational support as part of the department's academic mission.
We require:
Board Certified in Diagnostic Radiology
A Completed Fellowship in Neuroradiology from an accredited institution
Valid New York State Medical License
REMOTE: 7 on/14 off. Salary: $415,000 - $475,000/yr.
We offer comprehensive benefits including a 403 (b) retirement plan. For immediate consideration, please forward a resume to Daniel Masri at ****************.
Maimonides Medical Center (MMC) is an equal opportunity employer.
$45k-54k yearly est. 2d ago
Remote Online Product Support - No Experience
Glocpa
Remote pc desktop technician job
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$36k-47k yearly est. 60d+ ago
IT Training Specialist - Cerner
Spectraforce 4.5
Remote pc desktop technician job
IT Training Specialist
Location: Los Angeles, CA 90032 (? Remote work is acceptable, with a preference for local candidates or those within Pacific or Central Time Zones. **NO EST**)
Duration of Assignment: 6 - Months - Possible Extension
An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigation intermittent technical problems.
Minimum Education:
• Bachelor's Degree Degree in a related field required.
Minimum Experience:
• Minimum 3 years of proven IT training experience, preferably in a healthcare setting.
• Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications
• Proficiency in of Microsoft Office suite of applications including but not limited to Word, Excel, PowerPoint, Office, and Visio
• Experience training business applications such as ServiceNow, Kronos, Lawson, etc. a plus
• Ability to understand business and clinical application workflows
• Experience writing eLearning scripts a plus
• Hands-on experience developing a range of training materials including but not limited to participant guides, job aids, quick reference guides, short video tutorials
• Experience utilizing SnagIt
• Experience working in large and dynamic project environment preferred
• Proven track record of excellence as a professional
Accountabilities:
• Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos and lectures.
• Schedule classes based on availability of classrooms, equipment, and instructors.
• Create “self paced” learning avenues using video, audio and other computer based learning tools.
• Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
• Develop specific classroom style training programs for new applications and hardware.
• Monitor, evaluate and record training activities and program effectiveness.
• Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts.
• Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or endusers.
• Design, plan, organize and direct orientation and training for employees on Information Technology applications.
• Keep up with technology developments in area of expertise by reading current journals, books and magazine articles.
$85k-120k yearly est. 4d ago
Remote Entry-Level IT Specialist (Veteran-Friendly) Grand Rapids, MI
Evolve Systems
Remote pc desktop technician job
We are looking for Michigan-based veterans to join our growing IT team. This entry-level opportunity is designed specifically for veterans who were honorably discharged between 2012 and 2025 and are ready to transition into a civilian career in information technology. No prior IT experience is required. We provide hands-on training, mentorship, and ongoing support to help you succeed.
**Key Responsibilities**
* Set up, monitor, and maintain computer systems and networks
* Identify and resolve basic hardware and software issues
* Learn to install, configure, and update IT equipment and applications
* Follow cybersecurity, data protection, and company compliance standards
* Collaborate with a fully remote IT support team
**Ideal Candidate**
* U.S. military veteran honorably discharged between 2012 2025
* Resides in Michigan
* No previous IT experience required
* Strong communication and teamwork skills
* Motivated to learn and build technical expertise
**Compensation & Benefits**
* Hourly pay ranging from $26 $33
* Flexible remote work options
* Paid IT training and industry-recognized certifications
* Veteran-friendly workplace with clear career advancement paths
**Apply today and begin your next mission building a rewarding career in IT.**
$26-33 hourly 3d ago
Technical Lead- Shopify Plus must - remote travel to Detroit
Yoh, A Day & Zimmermann Company 4.7
Remote pc desktop technician job
Please contact ****************** ** Hybrid in Boston / NYC / Arlington Va. / Atlanta Shopify Plus Technical Lead Responsibilities:
Work on new ecommerce projects, from initial business development and discovery phases through implementation and deployment of the completed project
Maintain and enhance existing Shopify Plus ecommerce websites while adhering to best practices
Play a significant role in the requirements gathering, working with Solution Strategists and Delivery Managers by providing technical suggestions.
Partake in Scrum and Sprint planning calls and provide technical input (approach, estimate)
Create high level technical design documentation
Perform code review before deployment and provide technical review/ feedback to engineers
Have a detailed technical understanding on work happening in assigned projects
Requirements:
Shopify Plus experience required
Expert in Shopify Liquid template language
Expert in Shopify APIs and its usage
REST API working knowledge
GraphQL expertise
Working knowledge in Custom Shopify APP development
Experience in Shopify Theme development
Proven knowledge with Admin API and Storefront API
Background in Product modeling and configuration via Shopify Admin
Understanding of Product, Discount, Inventory, Fulfillment, Order APIs and customizations using the APIs
Awareness of the Marketing Events, Discounts, Gift Cards and their configurations in Shopify
Experience with Shopify instance management and configuration
Knowledge in data migration and synchronization between Shopify instances
Experience with code version/ branching tools like Git/SVN
Good knowledge in AJAX/JQuery
Prior experience with product/Customer/Order import Export management
Experience integrating with backend systems such as ERPs, WMS, OMS, etc.
Solid knowledge of performance Improvement best practices.
Preferred Qualifications:
5+ years of ecommerce web development experience.
PHP Experience is nice to have
Experience/Knowledge of steps involved in migration of an existing commerce site running on a different platform to Shopify Platform (eg: Magento to Shopify)
Comfortable researching and adopting new web technologies.
Familiar with SEO / SEM best practices
Prior experience with React / Node / NoSQL stacks is nice to have
Prior experience with Shopify theme frameworks such as Slate and/or Timber is nice to have
Estimated Min Rate: $56.00
Estimated Max Rate: $80.00
What's In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
Health Savings Account (HSA) (for employees working 20+ hours per week)
Life & Disability Insurance (for employees working 20+ hours per week)
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************
$56 hourly 2d ago
Mortgage Technology Support Analyst II
Lower 4.1
Remote pc desktop technician job
Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.
With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.
Job Description:
The Mortgage Technology (MT) Support Analyst II plays a key role in supporting, troubleshooting, and optimizing mortgage technology systems that drive the loan lifecycle from application to closing. This position serves as an advanced resource for diagnosing and resolving technical issues, maintaining user functionality, and supporting system improvements. The MT Support Analyst II partners closely with business users, technology teams, and leadership to ensure seamless operations and continuous improvement of mortgage technology tools.
Pay Range: $32-36/hr
Duties and Responsibilities:
Provide advanced analysis, troubleshooting, and resolution for end-user support requests across LOS, POS, and Process Automation systems.
Monitor ticket trends, identify recurring issues, and recommend process or training improvements.
Escalate and collaborate with development and product teams for complex system issues.
Assist with system administration tasks, including user setup, maintenance, and access management.
Support communication and training related to technology changes, enhancements, or system outages.
Maintain system documentation to capture solutions, root causes, and best practices.
Participate in special projects as a subject matter expert and provide input on process improvements.
Deliver exceptional customer service and serve as a trusted support resource for end users.
Position Specifications/Requirement:
Associate's or Bachelor's degree in IT, Business, or related field, or equivalent work experience.
1-3 years of experience in technical support, preferably in a help desk, mortgage technology, or financial services environment.
Familiarity with mortgage industry processes and exposure to supporting ICE's Encompass software (experience with the desktop version of Encompass LOS and Ncino strongly preferred).
Strong problem-solving, analytical, and troubleshooting skills.
Excellent communication skills, with the ability to explain technical concepts to non-technical users.
Proven ability to prioritize and manage multiple requests in a high-volume, fast-paced environment.
Customer-focused mindset with strong organizational skills and attention to detail.
Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Privacy Policy
$32-36 hourly Auto-Apply 8d ago
Computer Field Tech Position-Columbus OH
BC Tech Pro 4.2
Pc desktop technician job in Columbus, OH
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
IT Technician
JBA International 4.1
Remote pc desktop technician job
We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.
EVPassport is a worldwide company with team members spread across the United States and Europe, so it is essential that the individual filling this role is comfortable with 'time zone hopping'. We have other team members that will also be controlling IT systems but this individual will be the lead in onboarding new users, integrating new applications / services, and onboarding, off-boarding team members.
Responsibilities
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Knowledge of Google Workspace, Slack, Salesforce, Figma, JIRA, Zendesk, Okta, 1Password, and others
Experience with mac OS, Windows 11, iPad OS, and iOS
Understanding of VPN access
Familiarity with SSO implementations with FIDO keys
Bonus points if knowledgeable in Apple Business Essentials, Kandi and / or JAMF
Check computer hardware (mostly laptops) to ensure functionality
Install and configure appropriate software and functions according to specifications
Assist with security training and implementing new processes to ensure corporate security compliance
Develop and maintain local networks (office networks) in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Requirements
Proven experience as IT Technician or relevant position
Excellent diagnostic and problem solving skills
Excellent communication ability
Outstanding organizational and time-management skills
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
Degree in Computer Science, engineering or relevant field
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
Benefits
As part of full-time employment, we offer health care, dental, and vision benefits from leading providers. Each employee is entitled to unlimited paid time off and sick leave.
Health Care Plan (Medical, Dental & Vision)
Paid Time Off (Vacation, Sick & Public Holidays)
Work From Home
Stock Option Plan
$75k-130k yearly est. 60d+ ago
Managed IT Help Desk Tier 1
Dex Imaging 3.7
Remote pc desktop technician job
DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people.
Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities:
Examples of key duties are interpreted as being descriptive and not restrictive in nature.
Identifies, diagnoses, and resolves any assigned support requests
Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system
Provides one-on-one end-user problem resolution over the phone
Assists in the configuration and imaging of end-user PCdesktop hardware, software and peripherals
Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements
On-going self-training to preserve professional skillsets required to perform job duties
Provide after-hour support for clients during scheduled on-call rotation
Assist in Managed IT Projects as instructed by Project Team Manager
Assists in creating materials/documentation for end-user frequently asked questions (FAQs)
Train users on network login, printing, accessing network shares, printing, scanning and software applications
Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites
Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues
Takes ownership of tasks and follows through to ensure complete resolution
Takes a personal interest in, and responsibility for, quality of work performed, or work associated with
Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
Provide accurate time estimates for how long a task will take to complete
Understand that the success of individuals is measured by the success of their teams
Qualifications:
Excellent verbal and written communication skills
1-3 years experience providing IT support to end users
Managed IT Services experience desirable
Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365
Experience leveraging PSA ticketing system and RMM tools for remote management
Certifications such as CompTIA A+ are desirable
Work Week Format:
Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC)
Remote Work Schedule varies based on scheduling and approval by Service Manager
Lunch schedule varies on team availability and is limited to one hour
Attendance to training or called meetings is mandatory
Mandatory on-call rotation schedule as required
$31k-40k yearly est. Auto-Apply 60d+ ago
Desktop Support Technician
Patriot 4.3
Remote pc desktop technician job
Patriot, LLC is looking for a Desktop Support Technician to support our client's mission in Corvallis, OR.
Minimum/General Experience: This is a professional and technical position responsible for on-site desktop, laptop, printer and video conference installation, set-up, patch installation, software upgrade support, and troubleshooting /diagnosing reported end-user hardware and software problems. Employees in this classification are responsible for planning, evaluating and implementing approved system changes and upgrades and providing tier 2 and 3 support for hardware and software problem resolution.
Functional Responsibilities:
The following statements describe the principal functions of this job and its scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.
The candidate for this position:
Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to computer systems for ORD. Computers can be connected to a production network, isolated lab network, or stand-alone. Operating systems range from Windows 98, Windows 2000, Windows XP, Windows 7, Windows 10, and Windows 11 desktops/laptops/virtual workstation systems. Support is also provided for local and network printers and occasionally Macintosh systems.
Schedules repairs, installs and configures workstations with approved image and additional software as approved/required.
Installs after-market hardware and software to support user equipment functionality as needed.
Moves IT systems and peripherals for office relocations.
Sets up, initiates, and shutdowns video conferences between two or more sites.
Follows approved standard operating procedures and meets all service level agreements.
Maintains and submits updates to asset management for all equipment maintained.
Updates the ticket tracking system as required.
Has knowledge of commonly used concepts, practices, and procedures within a particular field. Familiarity with Video Conference systems setup and preparation is desirable.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Works under supervision. Reports to a team leader or manager.
May be required periodically to work outside of scheduled work hours.
May be required to work at alternate locations.
Education, Experience, Certifications
Minimum education requirement - High School Diploma/ GED.
Certification - A+, MCDST, and other Microsoft certifications are highly desired.
The ideal candidate will have a minimum of 1 years' experience in a production networked environment supporting SCCM imaging, Microsoft Office 365, Microsoft Windows XP, Windows 7, Windows 10 and Windows 11 workstations, network and locally attached printers / plotters. Must enjoy working with end users and must work well with other IT team members or department managers. Must have good written and oral communication skills and a customer satisfaction attitude. Experience with remote support, remote support tools, and Service Now is desired.
#ZR
Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law.
Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
To request accommodations for the application process please contact ******************* or call ************.
About Patriot LLC:
Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers.
In 2014, Patriot's CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve.
In 2013, we received the Baltimore Business Journal's award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design.
In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas.
As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms.
Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available.
As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement.
Company website: **************************
Company address: 9520 Berger Road Suite 212 Columbia MD 21046
$39k-49k yearly est. Auto-Apply 46d ago
Desktop Support Technician
Broe 4.7
Remote pc desktop technician job
The Desktop Support Technician performs maintenance and support of the IT Infrastructure needs: PC workstations, switches, printers, copiers, and VoIP system. Analyzes requirements, resolves problems, installs hardware and software solutions and answers calls/emails from internal customers to troubleshoot and resolve issues for desktop environment. Performs desktop support and service desk role.
The Desktop Support Technician demonstrates and adheres to the company values of safety, honesty, ownership, respect, and teamwork to ensure a successful partnership with customers and employees that result in OmniTRAX's continued success.
ESSENTIAL RESPONSIBILITIES
Assist in the repair, inventory tracking, management, and deployment of new systems
Upgrade existing systems
Daily administration and maintenance of computer devices
Daily administration and maintenance of user accounts
Deliver end-user support over the phone and desk side: install, configure and the ongoing usability of user desktop computer, peripheral equipment, and software
Assist end-users with network support
Available to work on rotating basis to support the 24/7 on-call of the production environment
On-site requirement a minimum of 4 days per week subject to change at company discretion
Conduct computer deployment: track and execute computer hardware refreshes
Monitor ticket system: triage incoming helpdesk tickets; work with IT staff as appropriate to determine and resolve reported problems from users
Assist users and work within small IT team to resolve technical problems with desktop computing/network equipment and software
Perform printer support: troubleshoot issues with printers, copiers, and scanners
Create and update documentation for user/IT processes, document repeatable processes and procedures
Personal interaction with internal customers
OTHER DUTIES
Perform other duties and projects as assigned
SUPERVISORY RESPONSIBILITIES
None
REQUIRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES
High School Diploma/GED
3-5 years desktop and direct end-user contact support experience
Experience with helpdesk ticketing system
Possess good trouble-shooting and problem-solving skills
Outstanding interpersonal, customer service and telephone etiquette skills: professional demeanor at all times, performs approximately 50% of work remotely via phone
Strong understanding and working knowledge of classic and Azure Active Directory user and computer objects
Effectively manage problems through all phases: analysis, resolution, troubleshooting and root cause analysis
Working knowledge of mobile devices: iPhone, iPad effectively troubleshoot and configure devices
Self-motivated, multi-task and initiate to meet deadlines and customer satisfaction
Strong experience in Microsoft applications and operating systems starting with Windows 10
Excellent verbal and written communication skills; effectively converse with all levels of the company, customers, business associates
Intermediate computer skills in Microsoft Office Suite
Professional integrity and accountability
Work in fast-paced, collaborative environment
REQUIRED CERTIFICATIONS AND LICENSES
Valid Driver's License
PREFERRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES
Previous experience in Rail Transportation, Supply Chain Logistics, Manufacturing and/or Oil and Gas industries
Associate's degree in IT or related field
Experience working in a NOC or helpdesk environment
PREFERRED CERTIFICATIONS AND LICENSES
None
WORK ENVIRONMENT
Work in a climate-controlled office and routinely use standard office equipment
TRAVEL
Occasional, as business requires
COMPENSATION
Estimated Starting Pay: $28.20
Exact starting salary is determined by merit; seniority; geographic location; education, training, and/or experience related to job duties and responsibilities
FLSA Status: Exempt, Not Eligible for Overtime
Eligible for Participation - Annual Discretionary Bonus
BENEFITS
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Mental wellbeing resources
Paid Maternity leave
Paid Parental leave
Referral program
Relocation assistance
Sick time
Vacation time
Vision insurance
PHYSICAL REQUIREMENTS
Physical Requirements
% of Work Time
Remain in a seated position
80%
Speak and hear clearly
100%
Lift office products and supplies, up to 20 lbs.
20%
Stoop, kneel, bend and reach
10%
Dexterity to write and manipulate keyboard and mouse
100%
$28.2 hourly 9d ago
Desktop Support Technician I
Empower Ai
Remote pc desktop technician job
Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit ***************
Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees.
Responsibilities
The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital
Innovation for General Services Administration (GSA) Infrastructure Technologies
(DIGIT) task order, is relied upon to provide IT services that appropriately respond to
the time-sensitive needs of customers, including Very Important Persons (VIPs) and
executives, and provide prompt referrals and escalations to an appropriate IT support
service option. The EITSD provides support to users of GSA's internal infrastructure as
well as applications and systems owned by various GSA Service and Staff Offices. The
EITSD is the centralized POC for GSA end users and customers to report incidents,
submit requests, seek advice, and register complaints about GSA's IT infrastructure,
applications, and programs supported in the environment.
As a Junior Computer User Support Specialist, your primary responsibility is ticket
processing and resolution management, which includes detailed and clear
documentation of the problems and the actions taken to resolve them. Customer
service is key to this position. You will provide on site technical assistance to computer
users by answering questions to resolve computer problems for the end user. Typical
assistance concerns the use of computer hardware and software, to include printing,
installation, word processing, electronic mail, and operating systems.
Responsibilities:
● Performs a variety of clerical and administrative duties pertinent to on site
support.
● Responds to trouble tickets to resolve user problems.
● Provides technical support through phone, email, and instant message to users
in the areas of password resets, e-mail, directories, standard MS Windows
desktop applications, smartphones and network connectivity.
● Provides personal computer support problem analysis, and hardware/software
installation and configuration.
● Interacts daily with customers to ensure productivity; provides individual
feedback.
● Monitors team productivity and quality; provides individual feedback.
● Maintains an audit trail and statistical records of all problems and conditions
reported by the client.
Qualifications
Requirements:
● Public Trust Clearance (Or ability to obtain)
● ITILv4 Foundation Training and ITILv4 Foundation Certification, may be obtained
within 120 days after hire.
High School Diploma or equivalent
● Minimum 1 - 5 years of work experience.
● At least one (1) year experience with Windows desktop support.
● At least two (2) years experience working knowledge of remote tools.
● Experience supporting industry standard software products.
● Experience as a remote worker demonstrating time management and self
discipline.
● Possesses and applies fundamental concepts, processes, practices, and
procedures on work assignments.
● Performs work that requires practical experience and training.
● Work is performed remotely under supervision.
● Contributes to deliverables and performance metrics.
Desired:
● Must be willing to work a variety of shifts, including holidays as scheduled.
● Possess the ability to communicate in both oral and written forms, demonstrating
an ability to communicate effectively with all levels of staff as well as clients.
● Familiarity with the following technologies: Windows, web browsers, and basic
functions of Active Directory
Physical Requirements:
The physical demands described below are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Reasonable
accommodation may be made to enable individuals with disabilities to perform the
essential functions. While performing the duties of this job, the employee is regularly
required to do the following:
● Personnel are expected to ensure the protection of proprietary company and
customer information consistent with the company's expectations of information
security.
● Communicate verbally and respond to verbal communications in person, over the
phone or by video chat.
● Communicate clearly and succinctly in writing, primarily utilizing a keyboard.
● Sitting for long periods.
● Viewing computer screens for long periods of time.
● Travel may be required within a 50 mile radius.
About Empower AI
All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm's overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.
$42k-58k yearly est. Auto-Apply 3d ago
Desktop Support Technician L1
Artech Information System 4.8
Remote pc desktop technician job
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Technical support professionals who provide in-person support to internal employees, remote workers, or external customers and require skills specific to this unique form of customer contact.
Qualifications
• Exceptional communication and customer handling skills
• Experience working with ticketing system.
• Strong analytical skills and quality conscious
• Should work in 24/7 rotational shift timing
• Should resolve technical problem (over a phone/Chat or remote systems support)
• Basic Understanding of Windows XP/Win 7.
• Basic Understanding of Email configuration and support on MS office tools.
• VPN troubleshooting and Incident Management.
• Basic Understanding of Microsoft Office products (Excel, Word and Power Point Etc.)
• Basic Understanding of Network Concepts
• Basic Understanding of AD
• Basic Understanding of troubleshooting Mobile Devices
• Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions
• Follow the escalation process
• Follow the shift hand-over process
• Update work logs
• Update the knowledge base
• Coaching fresher's to be independent
• Coaching analysts for correct routing of tickets, capturing critical information
• Technically upgrade across versions of environment when required
• Adhere to organization policies and procedures
Additional Information
Client : HCL America; This is a Contract-to-Hire role.
$35k-46k yearly est. 14h ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Pc desktop technician job in Columbus, OH
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-40k yearly est. 29d ago
Junior Fusion Technician
Aptim 4.6
Remote pc desktop technician job
As a Junior equipment Operator with APTIM, you will operate excavator, off road truck skid loader, man lift and extend a boom forklift fusion machines for installation of HDPE piping at the landfills we do our projects on.
Key Responsibilities/Accountabilities:
Follow all maintenance and safety procedures.
Connect sections of pipe, using HDPE welding machines and PVC pipe with Glue and primer.
Maintain and adjust machinery to ensure proper performance.
Operate off road trucks and excavators on side slopes.
Measure materials or objects for installation or assembly.
Mix substances or compounds needed for work activities.
Repair or replace defective parts of machinery, such as rotary drill rigs, water trucks, air compressors, and pumps using hand tools.
Install well heads and valves
Basic Qualifications:
Have a knowledge of safely operating assigned equipment.
Loads, transports, and unloads materials, tools, equipment and supplies.
Performs minor maintenance or cleaning activities on tools and equipment.
May require a high school diploma or its equivalent with previous years of experience in the field or in a related area.
PHYSICAL REQUIREMENTS:
Strength: Standing 50% Walking 20% Sitting 30% Lifting 35 lb. Carrying 35 lb. Pushing 0 ft-lb. Pulling 0 ft-lb. 2. Climbing O Balancing O 3. Stooping O Kneeling O Crouching O Crawling O Reaching Handling C Fingering C
Explanation for Symbols: NP=Not Present, O=Occasionally (0-33%), F= Frequently (34-66%), C=Constantly (67-100%)
ABOUT APTIM
APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence.
What you can expect from APTIM:
Work that is worthy of your time and talent
Respect and flexibility to live a full life at work and at home
Dogged determination to deliver for our clients and communities
A voice in making our company better
Investment into your personal and professional development
As of the date of this posting, a good faith estimate of the current pay range for this position is $20 to $24 per hour. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
Employee Benefits
APTIM environ & Infra,LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************
Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location.
Life insurance
Short-term and long-term disability insurance
Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
APTIM 2025 401(k) Plan Features (makeityoursource.com)
APTIM - Helpful Documents
Watch our video:
About APTIM - In Pursuit of Better
#LI-Onsite
#LI-BN1
$20-24 hourly 3d ago
Contract: Creative Technologist
Upwork 4.9
Remote pc desktop technician job
Upwork ($UPWK) is the world's work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.
Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.
This is an engagement through Upwork's Hybrid Workforce Solutions (HWS) Team. Our Hybrid Workforce Solutions Team is a global group of professionals that supports Upwork's business. Our HWS team members are located all over the world.
We are looking for a Creative Technologist to build and scale a best-in-class automated creative pipeline that supports paid acquisition and growth marketing at scale. Sitting at the intersection of AI, systems design, and high-craft creative production, this role is responsible for evolving an existing performance creative framework into a robust, human-in-the-loop system that consistently delivers static assets (editable in Figma), motion graphics, and video editorial content.
This role will collaborate closely with Paid Acquisition, Growth Marketing, and Creative teams to create tools and workflows that accelerate experimentation, uphold creative quality, and preserve essential human oversight.
Work/Project Scope:
Architect and implement AI-powered creative workflows that accelerate the production of static, motion, and video assets.
Design the end-to-end creative system for paid acquisition, from intake to delivery across channels (e.g., Meta, TikTok, YouTube, display).
Integrate generative AI tools (image, video, audio, and text) into a streamlined pipeline using APIs, low/no-code platforms (e.g., n8n, Make, Zapier), and light scripting.
Build modular systems and templates in Figma, Adobe Creative Cloud, and motion design tools to increase iteration speed while ensuring brand consistency.
Establish and document human touchpoints for QA, legal, brand, and performance reviews to maintain oversight and quality standards.
Produce static assets (editable in Figma), motion content (animations, display), and short-form video optimized for performance marketing.
Translate growth hypotheses into structured creative systems (e.g., modular headlines, messaging frameworks) that support AI remixing and scalable testing.
Collaborate with marketing analytics to connect creative variants to performance data (CTR, CAC, ROAS, LTV), then optimize templates and processes based on insights.
Define and maintain asset libraries, taxonomies, and tagging schemas that support efficient versioning, discoverability, and reuse.
Create documentation, playbooks, and onboarding materials for cross-functional teams to effectively use and contribute to the creative system.
Drive continuous improvement by running structured experiments on prompts, templates, workflows, and tooling.
Must Haves (Required Skills):
6-10 years of experience at the intersection of creative technology, design systems, performance marketing, and AI-powered workflows.
Proven ability to design and implement creative automation systems for marketing, not just use AI tools.
Hands-on experience with AI platforms (e.g., OpenAI, Gemini), automation tools (e.g., Zapier, n8n, Make), and scripting for tool integration.
Advanced proficiency with Figma (components, libraries, tokens) and Adobe Creative Cloud (especially After Effects and Premiere Pro).
A strong portfolio of performance-driven creative (Meta ads, display, short-form video) and a clear understanding of channel-specific creative requirements.
Systems thinker with strong design sensibility and attention to detail-able to operationalize high standards for static, motion, and video creative.
Effective communicator capable of bridging the gap between creative and technical teams, translating complex workflows into user-friendly systems.
Upwork is proudly committed to fostering a diverse and inclusive workforce. We never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, a criminal background check may be run on a candidate after a conditional offer to perform your services for Upwork is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances.
Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. The Company is committed to conducting an individualized assessment and giving all individuals a fair opportunity to provide relevant information or context before making any final employment decision.
To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice
$27k-41k yearly est. Auto-Apply 5d ago
IT Migration Technician - REMOTE
Connection 4.2
Remote pc desktop technician job
Connection has a fantastic opportunity through our Technical Staffing division for an IT Migration Technician. This is a short-term contract position with benefits.
The IT Migration Technician will support enterprise Microsoft Office migration. This role will focus on coordinating with end users, connecting to workstations remotely, removing legacy Office installations, and installing Microsoft Enterprise Apps. Strong communication skills and prior migration experience are key to success in this role.
Responsibilities
Coordinate and schedule migration appointments directly with end users.
Remotely connect to user workstations to perform Office suite upgrades.
Uninstall legacy Microsoft Office versions and install Microsoft Enterprise Apps.
Install Visio where applicable based on user licensing.
Coordinate workstation upgrades with mailbox migration schedules (mailbox migrations handled by client).
Troubleshoot basic installation and compatibility issues during the migration process.
Document completed migrations and report status to the client team.
Maintain clear, professional communication with users throughout the process.
Qualifications
Experience with Microsoft Office migrations or similar desktop application upgrades.
Strong knowledge of Microsoft Office, Microsoft 365, and Enterprise Apps installations.
Ability to remotely access and support Windows workstations.
Excellent communication and customer service skills.
Ability to work independently, manage time efficiently, and handle a high volume of migrations.
Preferred Qualifications
Prior experience with large-scale enterprise migrations.
Familiarity with coordinating software upgrades alongside mailbox or tenant migrations.
Experience installing Visio and managing Microsoft licensing scenarios.
$26k-34k yearly est. Auto-Apply 2d ago
Technical Specialist - IT Information Security (Golden Colorado)
Con Edison 4.9
Remote pc desktop technician job
Join us at Con Edison where you will leverage your threat intelligence expertise to make a real impact. As a technical specialist, you will collaborate with public and private partners to create cutting-edge cybersecurity guidance and reports. This role offers a unique opportunity to network with top security specialists from various organizations within a dynamic public-private intelligence fusion center. Your strong knowledge of OT (operational technology), utilities, or industrial control systems will be highly valued and essential for this position. Required Education/Experience
Master's Degree in Information Technology, Cybersecurity, Computer Science, or a related field and with a minimum of 6 years of work-related experience or
Bachelor's Degree in Information Technology, Cybersecurity, Computer Science, or a related field and with a minimum of 8 years of work-related experience
Relevant Work Experience
Top Secret Security clearance or eligible, required.
Previous cybersecurity experience, required.
Previous senior level experience with cyber threat intelligence, preferred.
Previous utility or OT experience, preferred.
Skills and Abilities
Strong written and verbal communication skills
Ability to work within tight timeframes and meet strict deadlines
Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
Licenses and Certifications
Driver's License Required
Other: Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. Preferred
Physical Demands
Sit or stand to answer a phone for the duration of the workday
Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
Ability to read small print and symbols
Additional Physical Demands
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
Must be able and willing to travel, as needed.
Must be available 24/7, on call, and/or participate in off-hour emergency response activities as required.
Core Responsibilities
Onsite three days per week in Golden, CO required.
Stay current on cyber threat intelligence (CTI) developments and trends.
Provide expert guidance to shape and strengthen the threat management strategy.
Develop CTI awareness, investigation, remediation reports.
Develop threat hunting packages and track remediations for findings.
Update CTI metrics and dashboards.
Work with external CTI stakeholders and provide analysis on industry direction.
Attend external CTI events.
Provide guidance and training to junior analysts.
$80k-102k yearly est. Auto-Apply 28d ago
IT & Cybersecurity Specialist - USGS Federal Systems (REMOTE)
Xcellent Technology Solutions 3.6
Remote pc desktop technician job
Work at the intersection of mission and technology - protecting systems that literally map the nation. Secure the backbone of national geospatial data that supports everything from disaster response to environmental research and infrastructure planning!
This is your chance to join a high-impact team responsible for securing the infrastructure behind The National Map-one of the United State Geological Survey's (USGS) flagship programs. This role is critical to maintaining the integrity and availability of vital elevation data used nationwide for science, safety, and sustainability. Joining us as a key member of the cybersecurity operations, you will collaborate directly with USGS stakeholders, IT administrators, and Department of the Interior (DOI) security teams. You'll assist in tracking, remediating, and preventing security threats across a complex ecosystem of desktops, laptops, servers, and enterprise systems. Join us in supporting USGS and be a part of a thoughtful, experienced team that values precision, proactive problem-solving and professional growth while supporting a federal science mission with long-term national significance!
Requirements
Must have the ability to receive / maintain a favorable adjudicated Public Trust investigation (US Citizen or Lawful Permanent Resident for at least 3 years)
You have achieved a Bachelor's Degree + 5 years of relevant experience with hands-on cybersecurity or system security experience in order to understand system interdependencies, identifying risks, and implementing practical, compliant security controls.
Demonstrated expertise in vulnerability remediation, log analysis and risk assessment in order to monitor, analyze, prioritize, and resolve vulnerabilities to maintain system authority to operate (ATO) and ensure mission continuity.
Experience in patch management and verification to ensure systems remain protected against known threats and compliant with USGS's enterprise patching schedule.
Strong understanding of federal compliance frameworks (i.e., STIG) to support system hardening, compliance tracking, and audit preparedness throughout the system lifecycle.
Clear communication and cross team coordination as you must be comfortable working across distributed teams, communicating clearly with system owners, engineers, and federal stakeholders to explain risks, outline remediation steps, and coordinate implementation.
Nice to Have Industry Certifications
Security +, CISSP, Certified Ethical Hacker, or equivalent
If you are ready to grow in a high-trust environment where your expertise is valued, your ideas heard, and your curiosity is encouraged and ready to shape the future of national geospatial data - securely, send your resume in today!
*PLEASE NOTE: Health benefits are not offered