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Pc maintenance technician skills for your resume and career

Updated January 8, 2025

2 min read

Quoted experts

Joshua Davis Ph.D.,

Chirag Parikh Ph.D.

Below we've compiled a list of the most critical pc maintenance technician skills. We ranked the top skills for pc maintenance technicians based on the percentage of resumes they appeared on. For example, 16.6% of pc maintenance technician resumes contained troubleshoot as a skill. Continue reading to find out what skills a pc maintenance technician needs to be successful in the workplace.

15 pc maintenance technician skills for your resume and career

1. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how pc maintenance technicians use troubleshoot:

Install, configure, and troubleshoot Windows Operating Systems and Office Program, troubleshoot, and install VOIP phones.
Image, install, and troubleshoot proprietary Special Operations software.

2. Peripheral Equipment

Here's how pc maintenance technicians use peripheral equipment:

Supported internal use of personal computer hardware and peripheral equipment.
Installed and replaced peripheral equipment.

3. PCS

Here's how pc maintenance technicians use pcs:

Support and setup Windows compatible PCs, Macintosh Apple PC's, scanners & printers.
Installed and configured Credant Encryption software, imaged notebooks and desktop PCs with Ghost, ImageX, WIM, and Altiris.

4. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how pc maintenance technicians use technical support:

Provide technical support to medical personnel.
Provided ongoing telephone technical support.

5. Computer System

Here's how pc maintenance technicians use computer system:

Assembled and installed computer system in the network using strong knowledge and research.
Configure computer systems and printers to user's needs.

6. Teleconferencing

Here's how pc maintenance technicians use teleconferencing:

Set up and configure Video Teleconferencing equipment.
Assist with Video Teleconferencing when needed.

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7. Symantec Ghost

Here's how pc maintenance technicians use symantec ghost:

Utilized Symantec Ghost to create workstation images to streamline implementation.
Utilized Symantec Ghost for imaging and backups.

8. Desk Side Support

Here's how pc maintenance technicians use desk side support:

Worked nights/weekends to assist Corporate Desk Side Support technicians with large IMAC projects.

9. Pc Support

Here's how pc maintenance technicians use pc support:

Provided remote PC Support via Remote Desktop Connection and Ultra VNC software.
Provided PC Support via the use of Service Center ticketing software.

10. Workstations

Here's how pc maintenance technicians use workstations:

Manage and configure approximately 2500 Windows workstations through GPO, SCCM, and AD, WSUS, and IBM BigFix.
Performed assembly, set-up, installation, breakdown, and transportation of workstations, servers, and peripheral hardware.

11. Network Connectivity

Here's how pc maintenance technicians use network connectivity:

Received training in network and password security along with network connectivity troubleshooting.
Maintained telecommunications and network connectivity.

12. Switches

Here's how pc maintenance technicians use switches:

Maintain government and/or vendor-manufactured telecommunications equipment, fiber optic modems, multiplexer, fiber optic/Ethernet cables, switches & telephone systems.
Maintain vendor-manufactured telecommunications equipment, fiber optic modems, multiplexer, fiber optic/Ethernet cables, switches & telephone systems.

13. Technical Issues

Here's how pc maintenance technicians use technical issues:

Communicated to clients with professional courtesy and clarity for easy understanding regarding their technical issues calls.
Monitored firewall control and maximized incoming traffic, handled technical issues and monitored network traffic.

14. Remedy

Here's how pc maintenance technicians use remedy:

Utilize Remedy to manage workload and hardware asset tracking.
Managed tickets with Remedy incident management system.

15. Windows XP

Here's how pc maintenance technicians use windows xp:

Have the experience in configuring, implementing, and supporting of Windows 7Windows XP, Microsoft Office, Microsoft Outlook.
Ghost image upgrades from Windows XP to Windows 7.

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What skills help PC Maintenance Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young pc maintenance technicians need?

Joshua Davis Ph.D.

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.

What technical skills for a pc maintenance technician stand out to employers?

Chirag Parikh Ph.D.

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.

What soft skills should all pc maintenance technicians possess?

Anthony Baron

Teaching Assistant, Associate Software Engineer, American University

The main soft skills I would say are needed for Computer Science software engineering are patience, perseverance, creativity, respect, teamwork, and openness to learning and teaching. Programming involves a lot of trial and error, researching, and learning better techniques for solving a problem. Due to this, patience and perseverance to reach the final goal in mind are crucial. When it comes to the learning aspect, there are many languages, frameworks, and libraries, and working with them involves a steeper learning curve than others. On top of this, there are often more elegant ways to program a solution, and many new frameworks and libraries are released throughout the industry. This is where patience and perseverance is also a virtue. Lastly, programming and creating a product are often done in teams, where working together and learning from each other is important.

Do you want to know more?

List of pc maintenance technician skills to add to your resume

The most important skills for a pc maintenance technician resume and required skills for a pc maintenance technician to have include:

Troubleshoot
Peripheral Equipment
PCS
Technical Support
Computer System
Teleconferencing
Symantec Ghost
Desk Side Support
Pc Support
Workstations
Network Connectivity

Switches
Technical Issues
Remedy
Windows XP
Microsoft Windows
Software Support
Novell
TCP/IP
POS
Network Equipment
Escalate

Desktop Computers
Mac OS
VPN
Troubleshot
Desk Tickets
Software Systems
Network Printers
Hardware Problems
Lan
SharePoint
System Upgrades

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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