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  • Sr. Customer Service Analyst

    Talent Software Services 3.6company rating

    Detroit, MI job

    Are you an experienced Sr. Customer Service Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Sr. Customer Service Analyst to work at their company in Detroit, MI. Position Summary: The role is critical for supporting the program management team by acting as the primary interface in addressing various complaints and requests. Key responsibilities include: Primary Responsibilities/Accountabilities: Complaint/Escalation Handling Addressing all MPSC complaints and Executive Consumer Affairs web complaints (approximately 250 per year) Managing "I Can Help" requests Adhering to the required service level guidelines Serving as a real-time resource for the call center to resolve customer issues before they escalate into formal complaints. Supporting two separate call center companies. Reimbursement and Claims Processing Reviewing and processing over 2,500 reimbursement requests and 19,000 Greenbacks claims Currently, response times do not meet the desired average of 3 business days, often extending up to 30 days depending on volume and seasonality Quality Assurance and Training Monitoring over 80 call center FTEs for quality assurance during weekly call calibration sessions and providing feedback Ensuring adherence to proper HPP training guidelines Driving sales and retention efforts at the call center/Participating in weekly huddles Customer Feedback and Improvement Reviewing all Net Promoter Surveys Responding to NPS ticket complaint requests for callbacks (about 20 per week) Using Continuous Improvement (CI) to reduce complaints and improve customer satisfaction and Net Promoter scores Maintaining the customer journey map and tracking progress for improvements Reporting Creating reports for weekly/monthly General Manager meetings and/or Director/VP report-outs on performance metrics. Storm Duty may be required as part of an every third week rotation. Storm role is only required during the week on rotation and only if a storm is “called” where storm hours are required if a storm occurs at a level that requires Storm duty personnel (it is not very frequent). The only exception is if CAT Storm (Catastrophic Storm means when a threshold of over 100,000 customers are out of power and the length of time to restore could take up to 24 hours or more to restore. This CAT storm designation is defined by the Corporate storm team and will notify all storm duty participants when necessary. At that time all storm duty personnel are required to work storm role regardless if it is their storm week and also required regardless if it is a weekend, off hours, holiday etc.
    $57k-89k yearly est. 5d ago
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  • Director, Hardware Engineering

    OPW 3.8company rating

    Livonia, MI job

    OPW Vehicle Wash Solutions (A Dover Company) brings together industry leaders - PDQ Manufacturing Inc., Belanger Inc., Innovative Control Systems (ICS), and Kesseltronics-to deliver the most comprehensive portfolio of vehicle wash technologies. From advanced in-bay and tunnel wash systems to cutting-edge payment, control, and automation software, we provide a single, integrated source for every vehicle wash need. Together, these companies create a revolutionary single source for all vehicle wash needs. Based in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com. The Director, Hardware Engineering, is a key member of the Vehicle Wash Solutions (VWS) leadership team responsible for setting & executing the strategic roadmap, and lifecycle management of our equipment and hardware product portfolio across the Tunnel and In-Bay Automatic (IBA) products. The leadership role will oversee a talented cross-functional team of multidisciplinary engineers to deliver innovative, reliable, and cost-competitive solutions that differentiate VWS in the marketplace and drive sustainable growth. Working in close collaboration with Commercial, Software, Operations, and Supply Chain leaders, this role will Lead the advancement of hardware design standards, modular architecture, and value engineering initiatives that enhance manufacturability, scalability, and quality across the VWS portfolio. In addition to technical accountability, this leader will play a critical role in developing talent and fostering a culture of innovation, accountability, and collaboration consistent with Dover's values and operational excellence standards. This position will be instrumental in shaping the next generation of integrated wash system solutions that combine equipment, chemistry, and connected technologies to deliver superior customer outcomes. Key Responsibilities • Lead the integrated Engineering functions, ensuring alignment between market requirements, product strategy, and engineering execution across all equipment platforms. • Execute the long-term product roadmap that balances innovation, cost competitiveness, and operational efficiency while advancing modular design, common component strategies, and standardization across the portfolio. • Drive portfolio governance and lifecycle management, including new product introductions, value engineering, cost reduction, and end-of-life strategies to optimize financial performance and customer satisfaction. • Collaborate cross-functionally with Commercial, Software, Operations, Supply Chain, and Service leaders to translate customer insights and business objectives into product and engineering priorities that deliver measurable business impact. • Champion product quality, reliability, and manufacturability, ensuring engineering solutions meet performance standards, regulatory requirements, and Dover operational excellence principles. • Build and develop a high-performing team, fostering a culture of innovation, accountability, and continuous improvement; attract, retain, and develop talent within both product management and engineering disciplines. • Lead and oversee development and investment into our product management capability and capacity in terms of people, processes, and tools aligned to the Company's objectives. • Serve as a strategic thought partner to the VWS leadership team, contributing to overall business direction, investment prioritization, and technology strategy, with an emphasis on integrated wash system solutions that combine equipment, chemistry, and connected controls. • Represent the voice of the customer and market in product and technology decisions, leveraging market research, VOC insights, and competitive intelligence to guide development priorities and ensure commercial differentiation. Qualifications and Experience • Bachelor's degree in engineering, related technical discipline required; MBA or advanced degree preferred. • Minimum of 15 years of progressive experience in engineering, or related leadership roles within an industrial, equipment, or technology-driven manufacturing environment; at least 8 years in senior leadership positions managing cross-functional or multi-site teams. • Proven track record of driving profitable growth through product strategy, portfolio optimization, and new product introduction within a complex, global organization. • Demonstrated success integrating engineering functions to deliver market-leading solutions, shorten development cycles, and strengthen customer value propositions. • Strong technical understanding of mechanical, electrical, and control systems used in automated equipment manufacturing, with the ability to bridge commercial strategy and engineering execution. • Experience leading product design and development from concept through commercialization, including value engineering, supplier collaboration, and lifecycle cost management. • Exceptional leadership and team development skills, with a demonstrated ability to inspire, coach, and grow talent across product management and engineering disciplines. • Strong business acumen, analytical capability, and financial literacy; able to translate market opportunities and operational data into actionable strategy and measurable results. • Collaborative, results-oriented, and hands-on leadership style, adept at influencing cross-functional partners and driving alignment in a matrixed organization. • Experience within capital equipment, industrial automation, or connected systems industries preferred. Excellent benefits package with health, dental, vision, disability & life insurance. Paid time off, paid holidays as well as an on-site Cafeteria and Employee Fitness Center. Since 1892, OPW customers have been able to count on us to revolutionize fluid-handling operations around the world. As a global leader in fluid-handling solutions, the mission of OPW is to be a developer of a comprehensive array of innovative fluid-handling solutions that our customers can consistently and reliably count on. These include loading and unloading systems for high-value hazardous and non-hazardous bulk products; railcar and transport tank-truck valves, gauging devices and tank-monitoring systems; automated storage-terminal controls and systems; and regulators, fittings, valves, vaporizers, vacuum-jacketed piping and gas-handling systems for the safe handling and distribution of cryogenics and industrial gases. OPW also creates and manufactures touch-free and soft-touch vehicle wash systems, entry systems and wash chemicals. OPW has more than 2,000 employees with manufacturing operations in North America, Europe and China, and sales offices around the world. OPW is part of the Clean Energy & Fueling segment of Dover (NYSE: DOV). OPW Vehicle Washing Solutions is an equal opportunity employer and affords equal employment opportunities to all employees and applicants regardless of race, color, religion, creed, age, gender, sexual orientation, genetic information, marital status, national origin, disability, or any other characteristic protected by federal, state, provincial or local law. OPW Vehicle Washing Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations. Work Arrangement: Onsite We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 12 paid holidays per calendar year, paid vacation days, and paid sick days; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Attention Applicants: If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact *************************** for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response. Location: De Pere, Wisconsin & Livonia, Michigan Job Function: Engineering #LI-TE1
    $130k-182k yearly est. 2d ago
  • Client Services Representative

    Eteam 4.6company rating

    Southfield, MI job

    Job Title: Client Services Representative Another Job Location:- Memphis, TN Job Duration: 6 months contract Duties: Local candidates only to Southfield, MI. Hybrid role onsite 3 days per week and WFH 2 days per week. Wednesdays and either Monday or Friday are mandatory, the third day may be chosen by the new hire. Strictly temporary for now but opportunity for extension or conversion may occur (not guaranteed) Laptop provided Work Schedule 9 AM ET- 6 PM ET with 1 hour lunch (must be in their seat logged in at 9 AM) Attendance Policy- No more than 2 tardies and/or unexcused absences within a 30 day period. The Client Services Representative (not to be confused with Client Service Associates) will be responsible for supporting the Client Services team located at the Southfield, MI office. The Client Services department is considered the 'main point of contact' for (internal and external) clients who have questions or general inquiries that need resolution. The client base consists branch associates, Financial Advisors, or the clients of Financial Advisors. In addition, this particular team manages client access websites, where clients can access their accounts, online trade, etc. These 4 Client Service Reps will be responsible for handling basic customer inquiries, such as: a client forgot their username or password, client needs to update their home address or phone number, etc. The typical call volume per Client Service Rep is roughly 50-60 calls per day. However, call volume will increase during tax season and the associates may receive up to 80 calls per day. Training will last 1-2 weeks. The CSR's will practice doing mock calls with other associates. The Client Services team does not read off scripts while on the phone. Instead, they will have access to a SharePoint site which houses 'go-to' guides on how to handle various customer scenarios. Performance Monitoring Management will randomly listen in on calls in order to evaluate performance. They will primarily be measuring call quality, compliance (ensuring all of the necessary steps were taken i.e. verifying the caller's identify before proceeding, etc.), documentation / accuracy, call time, etc. Manager stated that their department focuses more on quality rather than quantity. Job Duties:Responsible for answering inbound calls from clients, while providing exceptional customer service Resolve general inquiries such as username / password resets, address changes, phone number changes, etc. Document call activity using Clients' proprietary system (they will be expected to document while on the phone with the customer) Responds to inquiries or complaints received through phone calls, correspondence and/or face-to-face contact with clients concerning the bank's products or services Reviews and researches requests or problems obtaining necessary information from policies, procedures or practices Coordinates problem resolution with appropriate departments Informs customers of standard procedures or resolution of problem Follows up, either verbally or in writing, to ensure customer satisfaction Determines best method to resolve problems to ensure customer satisfaction and adherence to company policies Skills:Must possess 2-3 years of recent customer service experience, ideally from a call center. Must have the ability to type and be on the phone at the same time. Ability to navigate through numerous systems at once Experience using dual monitors Proficient user with Microsoft Word, Outlook, and basic Excel Ability to type at least 40 WPM Exceptional customer service skills; easy to understand Excellent verbal and written communication skills; ability to use proper grammar and spelling Experience within the banking or financial services industry is preferred but not required Education: Minimum of a High School Diploma or equivalent
    $32k-40k yearly est. 3d ago
  • Account Executive - Splunk, Prime accounts

    Cisco Systems, Inc. 4.8company rating

    Ann Arbor, MI job

    Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back. Role Summary We are seeking a hardworking, driven, sales professional to drive revenue growth calling on large enterprise accounts. Regional Sales Managers are individual contributors who play a vital role in driving a significant share of revenue for Splunk. We provide our reps with an environment in which they can make valuable contributions from day one while also building opportunities for learning and growth. The work you'll do will directly impact the experience of our customers. What you'll get to do You will establish a vision and plan to guide your long-term approach to pipeline generation. You will consistently deliver license, support, and service revenue targets - dedication to the number and to deadlines. In addition, you will: Land, adopt, expand, and deepen sales opportunities. Explore the full spectrum of relationships and business possibilities across the client's entire org chart. Become known as a thought-leader in machine learning and predictive analytics. Expand relationships and orchestrate complex deals across more diverse business stake-holders. Holistically embrace, access, and apply the channel to identify and open new, unchartered opportunities. Work as a team for the most efficient use and deployment of resources. Provide timely and informative input back to other corporate functions. Must-have Qualifications 5+ years of direct sales experience selling enterprise software to large enterprises (required) in fast-growing, changing, and driven environments. Excellent leadership and influencing skills; ability to build strong business partnerships both outside, and within the organization. Skilled at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and coming up with appropriate solutions. Success adapting in fast-growing and changing environments Nice-to-have Qualifications We've taken special care to separate the must-have qualifications from the nice-to-haves. "Nice-to-have" means just that: Nice. To. Have. So, don't worry if you can't check off every box. We're not hiring a list of bullet points-we're interested in the whole you. Previous experience applying partners, channels, and alliances to sell more efficiently and overachieve your quota. Relevant software experience in any of the following: IT systems, enterprise or infrastructure management, application development and management, DevOps, security, business applications, and/or analytics. Subscription, SaaS, or Cloud software experience is preferred. Consistent track record of new business development and overachieving sales targets with prospects and customers in the defined territory. Strong executive presence and polish, and excellent listening skills. Experience with target account selling, solution selling, and/or consultative sales techniques; knowledge of Force Management, MEDDPICC, and Challenger methodologies is a plus. Splunk is an Equal Opportunity Employer Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $198,000.00 to $333,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $277,200.00 - $406,000.00 Non-Metro New York state & Washington state: $269,100.00 - $409,600.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $94k-123k yearly est. 1d ago
  • Automotive Technical Instructor-- KUMDC5697322

    Compunnel Inc. 4.4company rating

    Westland, MI job

    Duration: 12 Months (Possibility of extension/conversion based on performance and budget) Client: One of the largest provider of transformational learning solutions We are seeking a highly motivated and independent Contingent Instructor to facilitate competency-based learning and assessment for a diverse range of learners. This position requires an individual with a strong foundation in heavy equipment operation and maintenance, a deep commitment to safety, and exceptional instructional skills. The role involves delivering comprehensive training both in traditional classroom settings, outdoor locations or online environments, demanding a professional who can stay current with technology and industry standards with minimal direction. Duties: Plan, prepare, and deliver instructional content for assigned courses, utilizing a variety of teaching methods to facilitate effective learning. Conduct competency-based assessments and accurately record participant learning and assessment results in the company's learning management system, ensuring participant records are consistently up to date. Maintain professional and technical knowledge and skills, including required occupational certifications and licensing, and stay current with instructional technology and delivery methods. Establish and maintain positive, professional, and collaborative relationships with internal and external partners, including co-workers, employers, and professional organizations. Qualifications: Verifiable Occupational Experience: Two (2) years, or 4,000 hours, of recent and related occupational experience outside the field of education. Commercial Driving Experience: Two (2) years of verifiable commercial Class-A driving experience within their classification in the last three (3) years. An Associates degree in a related field OR a degree equivalent based on verified work experience in the occupation combined with applicable education and training. Valid Class-A Commercial Driver's License (CDL)
    $78k-101k yearly est. 5d ago
  • Travel Certified Surgical Technologist - $1,790 per week

    Lancesoft 4.5company rating

    Michigan job

    A Travel Certified Surgical Technologist provides specialized perioperative support in various surgical settings, including Orthopedics, Sports Medicine, OB/GYN, Ophthalmic, and Urology. This role involves preparing operating rooms, assisting surgeons during procedures such as C-sections, and ensuring sterile environments. The position offers travel opportunities, competitive weekly pay, benefits, and requires relevant certifications and experience. LanceSoft is seeking a travel Certified Surgical Technologist for a travel job in Sault St. Marie, Michigan. Job Description & Requirements Specialty: Certified Surgical Technologist Discipline: Allied Health Professional Start Date: Duration: 13 weeks 40 hours per week Shift: 8 hours, days Employment Type: Travel ? Why LanceSoft? We're proud to be recognized by Staffing Industry Analysts (SIA) as one of the fastest-growing staffing firms in the U.S. Our mission is simple: to empower healthcare professionals like you with opportunities that support both personal fulfillment and professional growth. As a certified Minority Business Enterprise (MBE) and an Equal Opportunity Employer, we're committed to diversity, inclusion, and real human connection. ? Benefits Four options of medical Insurance Dental and Vision Insurance 401k Contributions Other Employee Perks License & certification reimbursements 3+ Years of experience - Required Experience with Ortho, Sports Medicine, OB/GYN, Ophthalmic, and Urology - Required MUST BE OKAY WITH 32-HOUR GUARANTEE Proficient with C-Sections Certification Requirements: BLS, NBSTSA Shift Notes: 6:45A - 3:15P (8 Hour Days) // 4*8's followed by 5*8's (32 Hour Guarantee) Weekend Requirements: 1 weekend per 4-week schedule On Call Requirements: 1 Night call per week and 1 weekend per 4-week schedule About LanceSoft Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities. Benefits • Weekly pay • Medical benefits Keywords: Certified Surgical Technologist, Travel Surgical Tech, Operating Room Assistance, Perioperative Support, Orthopedic Surgery, OB/GYN Surgery, Surgical Certification, Healthcare Staffing, C-Section Assistance, Medical Travel Job
    $58k-72k yearly est. 7d ago
  • Service Technician

    Seaman's Mechanical 4.6company rating

    Grand Rapids, MI job

    This position will report to the Service Manager. The responsibilities of the Service Technician are to service, maintain, troubleshoot, and repair heating, ventilation, air conditioning, refrigeration systems and equipment. Diagnosing malfunctions and determining repair needs, inspecting, and performing tests on systems and equipment for defective parts and to assure proper functioning. Essential Job Function Customer Service Always present a professional positive and helpful attitude when interacting with customers and co-workers. Exhibit an understanding of Human Relations and functions as a “team player”. This position has frequent contact with customers, requiring reasonable tact and strong verbal/written communication skills. Observe additional maintenance needs requiring attention and report to the appropriate people. Basic Functions/Requirements Read and write English. Write legibly. Read a tape measure, perform basic math skills: (Add, Subtract, Fractions, Calculate sales tax) Must have valid Michigan drivers' licenses, good driving record (our insurance must accept you) Paperwork filled out properly daily, including electronic documentation, if applicable. Follow verbal and written instructions. Follow all safety rules. Be able to wear all P.P.E's when applicable (steel toe boots, gloves, safety glasses, hard hat, etc.) Lift, climb, bend, and kneel to complete assigned tasks. Tolerate working at heights off a ladder, scaffold, and aerial lifts. Perform heavy physical labor during adverse weather conditions. Work in confined spaces, exposed to fumes, chemicals, grease, acids, oil and in the vicinity of noise and vibration with proper P.P.E's. Maintain cooperative and effective working relationship with others. Be able to take “on call” in the regular rotation. Be available to work any time of the day to take care of your customer. (Before 8:00 am and after 5:00 pm during the week, any time weekends, and holidays) 4 hours safety training required annually. Must have refrigerant transition and recovery certification card. Continuing education is expected. Education/Experience High school diploma or GED preferred. 10+ Years' experience preferred. Work Coordination and Paperwork Coordinate start and stop time with Service Dispatcher for each call. Organize all work detail (work performed, service recommendations, etc.) and complete an accurate work ticket, paper or electronic, for billing and payroll purposes. Submit all paperwork to the office each Monday before 10:00 AM or at end of each month is required. Obtain record on work ticket and communicate to vendor an appropriate purchase order number when purchasing job-related parts and supplies. Physical Requirements Climbing (ladders, stairs, etc.) while carrying tools and parts Lift 50 lbs. frequently, 100 lbs. occasionally, and 100+ lbs. with assistance Bending or stooping Extended periods of walking Regular exposure to weather conditions Operating a motor vehicle Owning and operating power or hand tools Exposure to potentially harmful chemicals or materials with proper P.P.D's Non-Essential duties and responsibilities Performs other duties as assigned by Management.
    $29k-38k yearly est. 1d ago
  • Regional Sales General Manager

    Chiron America Inc. 4.2company rating

    Detroit, MI job

    Job Title: Regional Sales General Manager Department: Sales Reports To: Vice President of Sales and Marketing The Regional sales General Manager is responsible for generating revenue, implementing strategies to increase sales and obtaining new business opportunities by developing and maintaining strong relationships with customers, dealers, and their direct reports. This role will be responsible for the performance of all Regional Sales Managers reporting to them and the performance of their territories. Within this structure the Regional Sales General Manager will be responsible for the effectiveness of agent relationships and the consistency of how CHIRON works with agents to generate sales opportunities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Develop strategies and tactical plans to achieve sales goals and increase market share working in the direct assigned territory and working with the RSMs that report directly to this position. Drive territory sales and development through regular RSM and customer interaction and by providing information on available products and services. Provide regular reporting of key account activities, sales win/loss and competitive updates within all territories. Prepare and present sales presentations to create product understanding/awareness and to ensure these sales materials are applied effectively and consistently across all territories. Monitor and report on market trends and conditions, competitive products and pricing, sales activities of competitors, existing and new product sales potential, and other related information as appropriate. This information must be pulled from the RSMs reporting to this role. Identify and properly qualify business and customer opportunities and compile list of prospective sales/leads from all territories. Manage assigned territories to identify and meet with existing and prospective customers and provide sales presentations and product updates. Support all RSMs to do the same. Work with Proposal Engineers to quote projects and deliveries, including complete and accurate costings and anticipated savings in production costs through time studies. A balance must be struck between this role and what is expected from the RSMs. Working with other functional groups, prepare sales contracts and deal sheets according to company procedures. Prepare reports of business transactions and maintain a database of all quotes for sales review and follow-up. Drive the RSMs to do the same. Investigate and help resolve customer satisfaction issues. Take charge in all territories so the RSMs may focus on selling and not get bogged down with quality issues. Strike a balance. Actively manage weekly sales itinerary to adequately cover assigned territory in a time-efficient manner and ensure the RSMs in all territories are doing the same. This role must specifically focus on the sales activities of the RSMs and ensure they are using their time effectively. A balance of “on the road”, in office and other must be achieved and effective. Prepare sales call reports and monthly 30-60-90 sales forecasts and ensure the RSMs do the same. Works with and manages Agents and Agent strategies where applicable. This must be done consistently across all territories. Attend territory trade shows when it makes sense to do so and drive local and regional events to increase brand awareness. Be 100% accountable to the performance and results generated by all RSMs reporting to this role. Schedule performance and review meetings with the assigned regional sales managers TRAVEL: 50 - 80% travel is anticipated. Routine travel to various domestic customer and distributor locations will be required. A valid driver's license and passport are required for this position. EDUCATION and/or EXPERIENCE: Bachelor's degree in engineering, sales/marketing, business administration or relevant field. 5 years of experience in the machine tool industry and/or high-volume parts manufacturing industry. Held a Leadership role in the area of sales for a minimum of five (5) years. KNOWLEDGE and SKILLS: Strong leadership and people management skills Excellent verbal and written communication skills; drives open collaboration. Strong negotiation and presentation skills Demonstrated ability to build effective relationships Highly organized and comfortable with cold calling techniques Highly self-motivated and self-directed Excellent time and territory management skills Proficiency with a CRM Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle, or grasp objects and talk or hear. Regularly operates a computer and other office equipment such as printers and copy machines. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, or crouch. The employee must occasionally lift and/or move objects up to 25 pounds.
    $56k-78k yearly est. 2d ago
  • Test Technician

    Global Edge Group 4.2company rating

    Troy, MI job

    We are seeking a hands-on Test Technician to support a manufacturing operation producing electrical equipment. In this role, you will perform testing and verification throughout the manufacturing process to ensure products meet drawings, specifications, and customer requirements. This is a shop-floor role ideal for technicians with manufacturing and electrical experience who are comfortable reading prints, using meters, and verifying electrical builds. Key Responsibilities Perform electrical and functional testing on equipment during various stages of manufacturing Verify materials, wiring, and assemblies against drawings and specifications Use meters and basic test equipment to confirm proper electrical performance Identify issues or discrepancies and recommend solutions Accurately document test and inspection results Ensure adherence to electrical standards and customer requirements Collaborate with production, quality, and engineering teams to resolve issues Basic Qualifications Ability to read and understand one-lines, schematics, and ladder diagrams Experience verifying electrical components using meters Ability to review engineering drawings and specifications for conformance 3+ years of experience in a manufacturing environment Preferred (Not Required) Journeyman Electrician or similar background Experience in commercial, industrial, or facilities electrical work Exposure to electrical standards (UL, ETL, CSA, NEC) Familiarity with manufacturing documentation and basic computer systems (ERP/MRP, Microsoft 365) Strong attention to detail and problem-solving skills
    $64k-86k yearly est. 2d ago
  • SAP Optimization Project Manager

    North Point Technology 3.9company rating

    Novi, MI job

    Job Title: SAP Optimization Project Manager The SAP Optimization Project Manager is responsible for leading and governing SAP optimization, enhancement, and stabilization initiatives across manufacturing and plant environments. This role focuses on enhancing existing SAP processes, improving system performance, ensuring data quality, and promoting user adoption, rather than undertaking greenfield implementations. The Project Manager serves as the primary coordination point between IT, business stakeholders, plant leadership, and external partners, while supporting pre-work activities as the organization finalizes broader ERP platform decisions, including SAP and limited Oracle environments. Key Responsibilities • Lead SAP optimization and continuous improvement initiatives across manufacturing, supply chain, finance, and plant operations • Manage project planning, scope, timelines, budgets, risks, and dependencies • Coordinate cross-functional teams, including SAP functional consultants, technical teams, business process owners, and plant users • Drive process standardization and optimization within existing SAP landscapes • Support pre-work activities, including current-state assessments, gap analysis, data readiness, and process cleanup • Oversee SAP system enhancements, upgrades, and post go-live stabilization activities • Ensure alignment between business requirements and SAP solution design • Govern change management, cutover planning, and user readiness activities • Monitor KPIs related to SAP system performance, data quality, and process efficiency • Facilitate workshops, status meetings, and executive steering updates • Ensure adherence to project governance, documentation standards, and quality controls • Act as an escalation point for project issues and risks, ensuring timely resolution • Coordinate as needed with adjacent Oracle ERP environments during transition or assessment phases Required Experience and Skills • 8 or more years of experience managing SAP projects in manufacturing or industrial environments • Strong experience with SAP optimization, enhancements, or post-implementation support • Solid understanding of SAP modules including PP, MM, SD, WM, QM, FI, and CO • Proven experience working on site in manufacturing plants or operational facilities • Strong governance, stakeholder management, and execution skills • Experience supporting multi-site or global SAP environments • Ability to translate business needs into clear, actionable SAP initiatives • Excellent communication and leadership skills Preferred Qualifications • Experience with SAP ECC stabilization and or SAP S 4 HANA optimization • Exposure to Oracle ERP environments in manufacturing settings • Background in automotive, industrial manufacturing, or supply chain-driven organizations • PMP or equivalent project management certification • Experience working with system integrators and third-party vendors Work Environment • Predominantly on-site at manufacturing or plant locations • Close collaboration with plant leadership, operations, and IT teams • Fast-paced environment with strong focus on execution, stability, and measurable outcomes
    $95k-136k yearly est. 1d ago
  • 3Dx Designer

    Altair 4.6company rating

    Dearborn, MI job

    CAD Designer - 3Dx . What You Will Do: Retrieve customer supplied data as starting point Interface with other suppliers, exchanging relevant background data Manage data conversions from other CAD packages Idea generation/brainstorming - new designs & TVM Competitive Analysis (benchmarking existing products with similar requirements) Design studies (in CAD) to facilitate packaging, manufacturing process, assembly issues, etc. Maintain project log file that chronicles design changes Prepare relevant data to support customer design reviews Prepare detail drawings Assist design and release engineers in support of component part release Fully onsite position What You Will Need: Basics: Minimum 3 years design experience using 3Dx & CATIA. 3 years minimum experience as a Designer in Chassis (Suspension, Steering, Brakes, Frame, Brakes and Tires). Ability to work on both Solid & Surface creation, as well as complete clearance studies. 3Dx Experience with the following: Product Structure Editor, 3D Compose, Change Execution / Change Actions. MS Application knowledge, Excel, Word, Outlook etc.. Excellent written and verbal communication. How You Will Be Successful: Envision the Future Communicate Honestly and Broadly Seek Technology and Business “First” Embrace Diversity and Take Risks What We Offer: Competitive Salary Comprehensive Benefit Package 401(k) with matching contributions Paid Time Off Employee Discounts Free training on all Altair products Why Work with Us: Altair is a global technology company providing software and cloud solutions in the area of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer's toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today's problems into tomorrow's opportunities. Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing. For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com Ready to go? #ONLYFORWARD At our core we are explorers; adventures; pioneers. We are the brains behind some of the world's most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer's toughest challenges. Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair's history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.
    $61k-80k yearly est. 5d ago
  • Travel Labor & Delivery RN - $2,218 per week

    Lancesoft 4.5company rating

    Battle Creek, MI job

    LanceSoft is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Battle Creek, Michigan. Job Description & Requirements Specialty: Labor and Delivery Discipline: RN 36 hours per week Shift: 12 hours, nights Employment Type: Travel JANUARY 12TH OR 26TH START DATE DESIRED About LanceSoft Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities. Benefits • Weekly pay • Medical benefits
    $62k-84k yearly est. 4d ago
  • Solution Network Business Analyst Intern

    Onestream Software 4.3company rating

    Birmingham, MI job

    Employment Type: Internship (Full-Time) Program Duration: June, 2026 to August 14, 2026 OneStream is seeking motivated candidates for its 2026 internship program. Interns will gain hands-on experience, collaborate with professionals, and work on impactful projects in a fast-paced environment. Our internship is intended for rising seniors and graduate students enrolled in a degree-seeking program, with graduation expected after the internship program concludes. If you're eager to learn and ready to take the next step in your career, we'd love to hear from you. We are seeking a motivated and detail-oriented Business Analyst Intern to join our team. This internship offers hands-on experience in analyzing business processes, identifying areas for improvement, and supporting strategic initiatives. You'll work closely with cross-functional teams to gather data, generate insights, and contribute to impactful projects. Primary Duties and Responsibilities Assist in gathering and documenting business requirements from stakeholders. Analyze data sets to identify trends, patterns, and opportunities for improvement. Support the development of dashboards, reports, and presentations for leadership. Participate in process mapping and workflow analysis. Collaborate with product managers, developers, and other analysts to support project delivery. Conduct market research and competitive analysis as needed. Help test and validate new features or process changes. Required Education In pursuit of a bachelor's degree or master's degree. Preferred Education and Experience Junior and graduate-level students preferred (graduating between December 2026 and May 2027). Previous internship experience is nice to have but not necessarily required. Knowledge, Skills, and Abilities Strong analytical skills with attention to detail. Basic understanding of process mapping and analysis tools (e.g., Visio, Miro, Lucidchart) is a plus. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Strong communication skills, both written and verbal. Ability to work effectively in a team environment and collaborate with cross-functional teams. Eagerness to learn and develop skills in process analysis and improvement. Excellent listening, verbal, and written communication skills. Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ****************** Why Join The OneStream Team Transparency around corporate structure, salary, and benefits Core value of customer success Variety of project work (not industry-specific) Strong culture and camaraderie Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-Remote #LI-JP1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $35k-47k yearly est. 4d ago
  • Design Engineer - Automotive Interior

    PGC Digital (America) Inc. 4.5company rating

    Plymouth, MI job

    Role: Design Engineer - Automotive Interior Duration: 6+ months Requirements: 6-8 Years exp with automotive interior designing Familiar to work with CATIA V5 and NX Experiences in automotive field especially about interior product design such as HMI components etc. Intermediate Mechanical design skill Able to work in customer premises Able to work from Client location Preferably locals.
    $63k-81k yearly est. 1d ago
  • Sales Specialist, AI & Operational Analytics - East Coast

    Onestream Software 4.3company rating

    Rochester, MI job

    Sales Specialist, AI & Operational Anaytics Compensation: $125,000.00 - $170,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience. Employment Type: Full-Time Benefits Offered: Vision, Medical, Life, Dental, 401K Summary The Sales Specialist, AI & Operational Analytics is a quota-carrying sales role responsible for driving growth within an assigned territory for OneStream's SensibleAI Portfolio, including SensibleAI Forecast, SensibleAI Studio, and SensibleAI Agents. This role includes a commission plan and operates as a highly skilled sales overlay, partnering with OneStream Account Managers while leading the evaluation cycle for AI solution sales. A critical component of the role is the ability to understand diverse industries and business models, identify where AI/ML can deliver measurable value, and scope high-impact use cases that align to OneStream's SensibleAI portfolio. The position plays a pivotal role in accelerating adoption of OneStream's AI/ML capabilities across existing customers and new prospects and expanding OneStream's presence in strategic markets. Primary Duties & Responsibilities Territory Ownership & Sales Execution Own and execute the business plan for your assigned territory, aligned to regional goals and go-to-market strategies. Forecast, manage, and track pipeline and bookings to achieve quota objectives. Partner closely with OneStream Account Managers to identify, influence, and close opportunities involving SensibleAI solutions. Customer Engagement & Evaluation Leadership Lead customers and prospects through the AI solution evaluation cycle, including qualification, discovery, proof of concepts/value, solution mapping, use-case scoping, project estimation, business case development, and proposal delivery. Conduct discovery sessions to uncover customer pain points, data readiness, forecasting needs, and opportunities for automation. Develop compelling value propositions, ROI models, and executive-ready presentations to advance sales cycles. Maintain a strong presence in your region by building long-term, trust-based relationships with C-suite and line-of-business leaders. Market Development & Event Leadership Support regional field marketing events to promote OneStream's SensibleAI solutions with customers and prospects to expand pipeline. Leverage personal network and industry knowledge to identify new prospects and expand OneStream's footprint. Support thought leadership by staying current with AI, ML, and FP&A technology trends and articulating their impact on the Office of Finance. Collaboration & Solution Expertise Become a product expert on OneStream's SensibleAI Portfolio and effectively articulate technical concepts in clear, business-oriented language. Collaborate with AI Solution Consultants, AI Delivery Consultants and Partner ecosystem to ensure high-quality customer engagements. Prepare and deliver comprehensive proposals and RFP/RFQ responses. Required Education & Experiene Bachelor's degree in Business Administration, Marketing, Finance, or related field-or equivalent professional experience. 5+ years of enterprise B2B sales experience, preferably in a quota-carrying role. Demonstrated ability to communicate complex or technical concepts to senior business audiences in a clear and compelling manner. Preferred Education & Experience Experience selling or consulting on complex cloud-based, on-premises, or hybrid technology solutions. Proven background in consultative selling with C-level executives. Proficiency with CRM systems, MS Office, and analytical or project management tools. Demonstrated success working in cross-functional, collaborative teams. Knowledge, Skills & Abilities Proven track record of exceeding revenue goals and driving high-growth territories. Strong customer service orientation with ability to assess customer needs and build long-term satisfaction. Exceptional verbal and written communication, presentation, and storytelling abilities. Strong business and financial acumen with the ability to quickly understand how different industries operate and identify processes where ML can drive measurable value. Knowledge of modern sales and marketing strategies, including account planning and territory management. Highly professional, strategic, organized, and effective at C-suite leaders. Tech-savvy with strong business acumen and the ability to quickly understand evolving AI/ML technologies. Flexible, adaptable, goal-oriented, and skilled at managing multiple priorities. Willingness to travel as needed. Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ****************** Why Join The OneStream Team Transparency around corporate structure, salary, and benefits Core value of customer success Variety of project work (not industry-specific) Strong culture and camaraderie Multiple training opportunities Benefits at OneStream OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are: Excellent Medical Plan Dental & Vision Insurance Life Insurance Short & Long Term Disability Vacation Time Paid Holidays Professional Development Retirement Plan All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-JB1 #LI-Remote Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $125k-170k yearly 5d ago
  • Compliance Intern

    Onestream Software 4.3company rating

    Birmingham, MI job

    Employment Type: Internship (Full-Time) Program Duration: June 8, 2026 to August 14, 2026 OneStream is seeking motivated candidates for its 2026 internship program. Interns will gain hands-on experience, collaborate with professionals, and work on impactful projects in a fast-paced environment. Our internship is intended for rising seniors and graduate students enrolled in a degree-seeking program, with graduation expected after the internship program concludes. If you're eager to learn and ready to take the next step in your career, we'd love to hear from you. The Compliance Intern will work closely with the Compliance Team to support compliance programs, assist with internal and external audits, and help manage third-party risk. This role is ideal for a detailoriented student who wants practical experience with frameworks such as SOC 1, SOC 2, SOX, ISO 27001, NIST or GDPR. The ideal candidate is eager to learn, collaborative, and interested in building foundational skills in corporate governance, risk, and compliance. Primary Duties and Responsibilities Research and summarize regulatory changes impacting operations. Help prepare materials for internal and external audits. Collaborate with control owners to gather evidence and validate control execution. Maintain organized, traceable audit artifacts (screenshots, exports, tickets, logs) aligned to control objectives. Track audit findings, remediation actions, and due dates; follow up with control owners. Participate in evaluating vendor controls (e.g., data privacy, cybersecurity, financial stability, regulatory compliance). Support onboarding and ongoing monitoring of third-and forth-party vendors. Track and report on compliance metrics and issues. Attend team meetings and training sessions to build understanding of audit, risk, and compliance functions. Required Education and Experience In pursuit of a bachelor's degree or graduate-level degree. Preferred Education and Experience Junior and graduate-level students preferred (graduating between December 2026 and May 2027). Previous internship or project work in compliance, IT audit, or cybersecurity is nice to have but not necessarily required. Familiarity with relevant frameworks (SOX, SOC 1, SOC 2, ISO 27001, NIST, CIS, GDPR, etc.). Experience with GRC tools (e.g., ServiceNow, OneTrust, Process Unity, AuditBoard, etc.). Knowledge, Skills, and Abilities Strong analytical, organizational, and written communication skills. Proficiency with spreadsheets and documentation tools (Excel, Word, PowerPoint). Ability to handle multiple tasks, meet deadlines, and maintain high attention to detail. Self-starter and results driven. Ability to multi-task and prioritize. Flexible and adaptable. Works well independently and as a team. Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ****************** Why Join The OneStream Team Transparency around corporate structure, salary, and benefits Core value of customer success Variety of project work (not industry-specific) Strong culture and camaraderie Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-KB1 #LI-Remote Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $31k-38k yearly est. 5d ago
  • AI Product Specialist

    Onestream Software 4.3company rating

    Grand Rapids, MI job

    Employment Type: Full-Time Compensation: $68,000.00 - $85,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience. Benefits Offered: Vision, Medical, Life, Dental, 401K Summary As an AI Product Specialist, you will be an important member in ensuring our existing and new AI solutions are properly tested and meet the high standards that our customers expect out of our OneStream solutions. Additionally, you will help generate documentation in the form of solution guides and how-to guides, along with building and maintaining information management processes that are pivotal to ensuring our end users can get the most out of our AI capabilities. The AI Product and Engineering team is focused on bridging the gap between AI research and AI products, bringing tangible and quantifiable value to our end users. Our AI solutions incorporate AI and machine learning spectrum, including (but not limited to) time series forecasting, anomaly detection, and natural language processing. Our mission is to lower the barrier for organizations and people to get value out of AI capabilities. Primary Duties and Responsibilities Thoroughly test new and existing AI solutions and log bugs and issues in our software issue management system so that developers may properly correct the issues found. Troubleshoot and debug issues collaboratively with other Product Specialists, AI Solution Developers, and Solution Consultants. Participate in daily standups to cover the status of a product release cycle. Participate in on call rotation. Suggest product enhancements that can improve the overall user experience of our AI solutions. Communicate with our internal consulting team to understand how the products are used in practice to inform future test strategies. Contribute to existing solution guides, how-to guides, and other customer-facing documentation. Contribute to the refinement of existing documentation management procedures Contribute to the creation of test plans for new solutions. Train new team members in how to fulfill the role of a product specialist. Required Education and Experience Bachelors Degree or similar work experience. Experience with AI tools and frameworks. Knowledge of machine learning algorithms, data analysis and programming. Experience working in a cross-functional team. Preferred Education and Experience Experience with coding. Experience working with a development team. Knowledge, Skills, and Abilities Must be a self-starter, continuously learning how our AI solutions work. Excellent written and verbal interpersonal skills. Interest in continuous learning opportunities as the AI space continues to evolve. Comfortable with minimal direction. Comfortable working in evolving processes. Constantly seeks ways to improve existing processes with technology. Interest in growing into other roles and opportunities in our team AI consulting, AI development. Excellent organization, scheduling, project management, and multi-tasking skills. Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ****************** Why Join The OneStream Team Transparency around corporate structure, salary, and benefits. Core value of customer success. Variety of project work (not industry-specific). Strong culture andcamaraderie. Multiple training opportunities. Benefits at OneStream OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are: Excellent Medical Plan. Dental & Vision Insurance. Life Insurance. Short & Long Term Disability. Vacation Time. Paid Holidays. Professional Development. Retirement Plan. All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-REMOTE #LI-TO1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $68k-85k yearly 4d ago
  • SLP

    IMCS Group Inc. 3.9company rating

    Detroit, MI job

    Class: SLP Shift: 1 Start: 08:30:00 End: 16:30:00
    $55k-74k yearly est. 6d ago
  • Technical Project Manager Intern

    Onestream Software 4.3company rating

    Birmingham, MI job

    DescriptionTechnical Project Manager Intern Location: Remote, USA Employment Type: Internship (Full-Time) Program Duration: June 8, 2026 to August 14, 2026 Summary OneStream is seeking motivated candidates for its 2026 internship program. Interns will gain hands-on experience, collaborate with professionals, and work on impactful projects in a fast-paced environment. Our internship is intended for rising seniors and graduate students enrolled in a degree-seeking program, with graduation expected after the internship program concludes. If you're eager to learn and ready to take the next step in your career, we'd love to hear from you. Our rapidly growing software company is currently seeking an IT Project Coordinator to join the Product & Engineering Operations Team. This role assists our project managers with their scheduling, documentation, and deliverable tracking on technical projects. The ideal candidate is an all-star communicator; detail-oriented, highly organized, and able to thrive in a fast-paced, collaborative team. Primary Duties and Responsibilities Coordinate and support internal Product & Engineering projects from initiation through delivery. Assist project managers with planning, scheduling, and tracking deliverables. Maintain and update project documentation. Assist with project communication by refining meeting notes & action items. Testing service delivery workflows when we implement changes. Scheduling & coordination with customers on deliverable dashboards. Small standardized projects with existing playbooks, such as customer infrastructure migrations. Required Education and Experience Currently pursuing a bachelor's or graduate-level degree in a relevant field of study, such as computer science, computer engineering, information technology or a related discipline. Minimum GPA of 3.0 or higher. Undergraduate students preferred (graduating between Winter 2026 and Spring 2027). Prior internship experience is beneficial but not required. Preferred Education and Experience Experience in project management, project coordination, or a related field. ITIL, Scrum, AZ900, and/or CAPM certifications. Knowledge, Skills, and Abilities Outstanding written, verbal, and interpersonal communication skills. Passion for technology and learning. Self-motivated. Organizational skills to support effective multi-tasking. Collaborative, team-oriented mindset. Atlassian suite, ServiceNow, Microsoft Azure, Miro. Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ****************** Why Join The OneStream Team Transparency around corporate structure, salary, and benefits. Core value of customer success. Variety of project work (not industry-specific). Strong culture and camaraderie. Multiple training opportunities. All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-Remote #LI-TO1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $32k-41k yearly est. 4d ago
  • Solution Network Software Engineer Intern

    Onestream Software 4.3company rating

    Birmingham, MI job

    Software Engineer Intern Employment Type: Internship (Full-Time) Program Duration: June 8, 2026 to August 14, 2026 OneStream is seeking motivated candidates for its 2026 internship program. Interns will gain hands-on experience, collaborate with professionals, and work on impactful projects in a fast-paced environment. Our internship is intended for rising seniors and graduate students enrolled in a degree-seeking program, with graduation expected after the internship program concludes. If you're eager to learn and ready to take the next step in your career, we'd love to hear from you. The Software Engineer Intern position plays a key role on the Solution Network Engineering team. This internship offers hands-on experience in designing, building, and maintaining software solutions that support both internal operations and partner-facing applications. They work alongside experienced engineers in an agile environment, contributing to real-world projects and gaining exposure to modern development practices. Primary Duties and Responsibilities Assist in designing, coding, testing, and debugging software components under the guidance of senior engineers. Collaborate with cross-functional teams to develop scalable and maintainable solutions for internal tools and partner-facing applications. Participate in code reviews and contribute to improving development best practices. Support the development team in documenting technical specifications and user guides. Help troubleshoot and resolve software defects and performance issues. Explore new technologies and frameworks to enhance existing systems or propose innovative solutions. Contribute to sprint planning, stand-ups, and retrospectives as part of the agile development cycle. Work on assigned solution cases and assist in preparing reports or presentations for stakeholders. Required Education and Experience Currently pursuing a Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. Familiarity with programming languages such as C#, VB.Net, Python, or JavaScript. Understanding of software development lifecycle and agile methodologies. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Experience with Git and CI/CD tools is a plus. Preferred Education and Experience Junior and graduate-level students preferred (graduating between December 2026 and May 2027). Previous internship experience is nice to have but not necessarily required. Knowledge, Skills, and Abilities Strong analytical and problem-solving skills. Good written and verbal communication. Ability to analyze and communicate technical issues and influence team decisions. Self-motivated and proactive. Strong interpersonal and collaborative skills. Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ****************** Why Join The OneStream Team Transparency around corporate structure, salary, and benefits Core value of customer success Variety of project work (not industry-specific) Strong culture and camaraderie Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-Remote #LI-KA1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $70k-86k yearly est. 3d ago

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