PCC Community Wellness Center jobs

Job Purpose: The doula is a member of the birth center team who supports families during labor, birth and initial breastfeeding. The role is to provide culturally appropriate support, serves as role model. The doula often serves as a bridge between the mother, her family and the birth providers and works within the context of the labor and delivery during birth center stay. The doula provided both emotional and physical support to a pregnant person during labor to reduce discomfort during the birth process. Essential Duties and Responsibilities: * Being on-call for labor support according to established schedule and abiding by on-call guidelines to ensure availability to patients requesting a doula * Be available to providers to join patient when active in labor, stay throughout labor and expected to for initial two-hour postpartum period. * Documents all data as appropriate and report activities on Monthly Activity Report. * Support and adhere to the established policies and procedures of Birth Center. Marginal Functions * Maintain professional growth which includes attendance at In-services as assigned. Qualifications Basic Qualifications: Experience/Training: * Certification as a doula, completion of IMPACT expected after hire. * Attended a minimum of 5 births in past two years or in training to do so. Physical Demands: * Ability to stand, bend and stretch. * Ability to travel and maneuver between site locations if needed. * Ability to lift10 pounds * Ability to type for long periods of time.

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a top workplace in Chicago and suburbs, is looking for a valuable addition to our Advanced Practice Provider Team! The Urgent Care Primary Care Advanced Practice Provider or Physician will provide comprehensive primary health care and urgent care services to patients. Performs physical examinations on new and return clients. Refers patients to specialists as necessary. During peak viral season, provides urgent care services with a special focus on pediatric patients. Conducts care of newborns, hospital discharge patients, and pre-operative patients. At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. Main Duties & Responsibilities Performs history and physical on new/return patients throughout the lifespan. Assess, plan, and treat patient needs within an urgent care setting and triage patients to differentiate between immediate and less urgent care. Assess, plan, and treat patients Order labs, tests, injections, referrals and prescribe medications. Order, collect and perform appropriate laboratory and diagnostic studies. Delegate work appropriately to other caregivers and ensures accuracy of delegated work. QUALIFICATIONS Education M.S. in Physician Assistant Studies, MSN or DNP from accredited nursing school, OR MD/DO For MD/DO candidates - Completion of residency training in Family Medicine or Pediatrics and Board certified or Board Eligible in Family Medicine or Pediatrics. For Advanced Practice Providers - Active PA or APRN license in Illinois and Board Certified. Must maintain an active collaboration practice agreement with an Erie Physician if does not have Full Practice Authority. Active DEA and controlled substance License Active CPR Certification Experience Minimum of two years of experience as Urgent Care/ Family practice and/or primary care Preferred experience serving in FQHC, Community Health Centers or traditionally unserved patient populations Preferred Medical Spanish experience or highly motivated to learn to utilize interpreters for patient encounters in foreign languages Skills and Knowledge Commitment to increasing number of APRNs working in underserved communities and providing high-quality compassionate patient care. Comfort with providing clear and constructive feedback Energetic, deadline-driven, self-starter Excellent organizational and project management skills Working knowledge of PC using Microsoft products such as Word and Power Point in a Windows operating environment Ability to develop and maintain excellent working relationships with preceptors, partners, clinical staff, managers, and directors. Interest in and comfort with working with diverse patient population Knowledge of or interest in learning medical Spanish The Erie Advantage Pledge WORKING TOGETHER FOR WHAT MATTERS MOST Erie makes a pledge that all current and future employees can feel confident that: Our mission, vision, and values unite us. Our voices matter. We do things well. Our inclusive culture promotes balance and belonging. We find our career sweet spot at Erie.

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a top workplace in Chicago and suburbs, is looking for a valuable addition to our OBGYN team! The OBGYN provides comprehensive obstetric and gynecologic health care services to Erie patients including prevention, diagnosis and treatment of disease. Hospital practice includes labor and delivery as well as gynecologic consultation and surgery relevant to general obstetrics and gynecology. This physician serves as an expert consultant for other primary health care providers at Erie. Refers patients to specialists as necessary. Documents all patient care activities including telehealth. Maintains a productivity level necessary to reach the mandated annual level of deliveries. At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. Main Duties & Responsibilities Provides triage, antepartum, intrapartum, and immediate postpartum care according to established protocols. Maintains active hospital privileges as requested. Performs history and physical exams. Manages acute and chronic illness according to established protocols. Provides telehealth triage of antepartum and postpartum acute issues according to established protocols. Supports Family Physicians and Certified Nurse Midwife members of assigned Delivery Teams. Provides ER coverage in accordance with hospital bylaws. Provides follow-up with health care providers or community agencies, as necessary. Keeps accurate and timely records as required. Participates/leads appropriate interdisciplinary teams.

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Credentialing team! The Associate Director of Credentialing supports the Director of Credentialing by overseeing initial credentialing, recredentialing, privileging, and ongoing monitoring of credentials and regulatory requirements for all licensed and credentialed providers and employees of Erie Family Health Centers; responds to regulatory changes and assists with strategic directions to ensure operational efficiency and compliance with all credentialing-related functions; develops implementation tools, techniques, and evaluation protocols to oversee and improve a centralized process and to maintain high standards for compliance At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. *Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered. Main Duties & Responsibilities Collaborates with the Director of Credentialing with developing and implementing policies and protocols necessary to verify and ensure that Erie licensed independent practitioners and other licensed and certified clinical staff are processed in accordance with Erie and industry practice standards and ensures successful results on external surveys or audits of regulatory practices. Supervises, trains and coaches Credentialing Specialists, new and current, to ensure performance outcomes for department's goals. Directs and oversees all aspects of credentialing processes to ensure compliance with all standards, bylaws, state and federal requirements, accreditation standards (includes but not limited to National Committee for Quality Assurance (“NCQA”), Health Resources Services, Administration (“HRSA”) and Centers for Medicare and Medicaid (“CMS”)), payer plans and enrollments, immigration support, professional liability coverage and protections, and Human Resources. Manages all disclosures of claims history, adverse and disciplinary actions with Director of Credentialing, Chief Clinical Officer, and Compliance Officer. Participates with submission of regulatory reporting of disclosures to hospitals, payer plans, and to State and federal agencies. Maintains knowledge of current and changing regulatory requirements and assists with necessary policy revisions, communication of changes to credentialing specialists, HR and provider leadership, and other Erie employees and business partners. Education Required: High School diploma or equivalent required Current NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) or Certified Professional Credentialing Specialist (“CPCS”). Preferred: Undergraduate or graduate degree in healthcare or business management a plus. Dual certification a plus (both a NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) and Certified Professional Credentialing Specialist (“CPCS”), Experience: Required: Current ten (10) or more years of experience with progressive responsibilities managing the full healthcare credentialing processes, including but not limited to hospital or group practice, central verification office, payer enrollments, medical staff privileging, and database management. Preferred: Five (5) or more years of experience in a Central Verification Office a plus Knowledge of National Committee on Quality Assurance (“NCQA”) credentialing standards a plus Knowledge of federally qualified health center requirements a plus Skills and Knowledge Required: Proven (verified) experience with credentialing and privileging processes and procedures, functions and maintenance of a central verification office and services, developing and editing privileges forms and privileges criteria. Comprehensive knowledge of accrediting and regulatory agencies' standards. Ability to communicate effectively and in a highly professional manner in speech and writing, with individuals and groups. Ability to manage teams and workflows. Ability to manage, query and analyze credentialing databases; ability to develop and implement credentialing database workflows. Excellent analytical and problem-solving skills together with judgment and initiative. Strong organization and planning and project management skills. Computer skills, including proficiency with Microsoft Office programs, administration of credentialing and privileging software and database. Preferred: Working knowledge of credentials verification offices and databases (Verity, HealthStream, or Echo credentialing platforms a plus). Knowledge of National Practitioner Data Bank interface and reporting (a plus) The Erie Advantage Pledge WORKING TOGETHER FOR WHAT MATTERS MOST Erie makes a pledge that all current and future employees can feel confident that: Our mission, vision, and values unite us. Our voices matter. We do things well. Our inclusive culture promotes balance and belonging. We find our career sweet spot at Erie.

Aeroflow Health - Field Marketing Representative - Mom & Baby Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest growing healthcare companies in the country and recognized on Inc. 5000's list of fastest growing companies in the U.S. Our Mom & Baby program is the leading provider of Pre & Post Partum Solutions in the United States. We are seeking a dynamic & results-driven Field Marketing Representative to join our newest Outside Sales team and help drive our brand's growth and market presence. This will be a field-based role. The Opportunity Reporting to the VP, Health Solutions & Field Partnerships, the Field Marketing Representative will be the face of Aeroflow Mom & Baby in the physician's office. This role marks the beginning of a new era for the Mom & Baby team and affords the right candidate unlimited growth opportunities. You will be working with Sales, Operations, & Marketing to build your understanding of our best-in-class services and solutions, then taking these solutions into the field to evangelize these unique value-added offerings. This role will be judged more by what information you gain and provide, then by shear revenue numbers. The ideal candidate will have a strong background in territory management, excellent communication skills, and a proven track record of achieving lofty goals. Your Primary Responsibilities Become an expert on Mom & Baby offerings and solutions Work with management to develop call cycles covering multiple states Utilize our CRM to manage your call cycles and keep detailed notes on each activity Develop and implement a sales plan aligned with company goals Coordinate with Marketing to develop tools needed to ensure clear messaging Build and maintain relationships with OBGYN, Birthing Centers, Women's Health, etc Provide accurate and timely reporting to management regularly Collaborate with internal sales ops and provide constructive feedback from referral sources to drive future program enhancements Manage Travel and Expense budget within company guidelines Adhere to company policies regarding compliance and confidentiality Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance Maintain HIPAA/patient confidentiality Regular and reliable attendance as assigned by your schedule Other job duties assigned Skills for Success Excellent communication skills Strong organizational and leadership ability, must be self-motivated, and successful working remotely High aptitude for problem solving Proficient in MS Office and/or Google Suite; strong understanding of modern technology Required Qualifications Bachelor's Degree Preferred Minimum of 2 years experience in B2B or B2C sales/marketing is required, medical sales experience preferred Proven track record of successfully influencing customers, exceeding expectations, and self-starting You might also have Experience with Breast Pumps and supplies and/or Lactation Consulting Experience calling on OBGYN's, Lactation Consultants, Nurseries, etc Prior leadership experience professionally or personally What Aeroflow Offers Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!! Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements: Family Forward Certified Great Place to Work Certified Inc. 5000 Best Place to Work award winner HME Excellence Award Sky High Growth Award If you've been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you! Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. #OSR-1

Job DescriptionBenefits/Perks Competitive salary Paid time off Ongoing training Great benefits We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities Greet customers as they arrive and provide an excellent customer experience Answer phone calls and schedule appointments Assist clients with paperwork, including consent forms Maintain a clean and inviting environment Provide general customer service and attend to the needs of customers throughout their services Qualifications Excellent communication skills with a commitment to customer service Strong work ethic and positive attitude Familiar with computers and scheduling software Excellent multi-tasking skills

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a top workplace in Chicago and suburbs, is looking for a valuable addition to our Pediatric team! The pediatrician provides comprehensive primary health care to health center patients in the prevention, diagnosis, and treatment of disease. Acts as primary health care provider within the scope of his/her primary care specialty (i.e., Family Practice, Pediatrics, Internal Medicine, OB/GYN). At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. Main Duties & Responsibilities Provider comprehensive primary health care: Performs physical examinations on new and returned clients. Refers clients to specialists as necessary. Documents all patient care activities per Health Center medical records protocol. Participates in the call coverage rotation during hours when the center is closed. Participates in community and clinic education programs. Qualifications Skills and Knowledge M.D. or DO from an accredited institution. Licensed as a physician in Illinois Federal DEA license. Board certified or Board eligible in specialty. CPR certification. Bilingual preferred- Spanish The Erie Advantage Pledge WORKING TOGETHER FOR WHAT MATTERS MOST Erie makes a pledge that all current and future employees can feel confident that: Our mission, vision, and values unite us. Our voices matter. We do things well. Our inclusive culture promotes balance and belonging. We find our career sweet spot at Erie.

Job DescriptionBenefits: 401(k) Health insurance Paid time off We are seeking a highly organized and proactive HR & Surgical Coordination Assistant to support both our Human Resources and Surgical departments. This dual-role position offers a unique opportunity to contribute to the smooth operation of our workplace while assisting in administrative tasks within our surgical department. Key Responsibilities: Human Resources Duties: Manage employee PTO requests and track time off. Prepare and process employee write-ups and maintain accurate employee records and files. Coordinate job postings, interviews, hiring, and termination processes. Conduct new hire orientation and respond to employee inquiries. Assist with performance reviews and track training compliance. Support employee trainings and HR initiatives. Perform any other HR-related tasks as needed to support the department. Surgical Coordination & Administrative Support: Provide administrative assistance to the surgical department. Support scheduling, documentation, and coordination of surgical workflows. Assist staff with departmental tasks to ensure efficient operations. Perform any other administrative tasks as needed to support the department or organization. Qualifications: Minimum of 2 years of experience in Human Resources or administrative support. Bachelors degree in Human Resources Management, Business Administration with HR focus, or a related field. HR certification (e.g., PHR, SHRM-CP) is a plus. Strong organizational and communication skills. Ability to manage confidential information with discretion. Proficiency in Microsoft Office Suite and HRIS systems is a plus. Detail-oriented with the ability to multitask in a fast-paced environment. Benefits: Competitive salary Paid time off Health insurance 401k

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Responsibilities: Serve as the primary point of contact for patients from intake through completion of care Schedule and manage patient appointments across clinic, surgery, and physical therapy departments Verify insurance coverage and obtain necessary authorizations Communicate with attorneys and other healthcare providers regarding patient cases Maintain accurate and timely documentation in the patients record Track case progress and ensure all necessary follow-ups are completed Provide exceptional customer service and support to patients and their families Qualifications: Previous experience in a medical office or healthcare setting preferred Knowledge of insurance verification and authorization processes Strong communication and organizational skills Ability to multitask and manage cases efficiently Proficiency with medical office software and electronic health records

Job DescriptionDescription: Behavioral Health Provider We are seeking a Behavioral Health Provider to join our comprehensive primary care team. As a central member of the team, you will work closely with Primary Care Providers, MAs, PSRs, Care Navigators, Care Managers, and RNs to provide excellent care to our patients. Responsibilities: Conduct Screening, Brief Interventions, and Referral to Treatment (SBIRT) for patients presenting to medical appointments Respond promptly to warm hand-offs for patients with Behavioral Health Concerns Regularly consult with Primary Care Team members regarding health status and progress in treatment Provide updated behavioral health diagnoses (mental health and substance use) to Primary Care Team members Collaborate with Primary Care Team members to develop care plans for patients with behavioral health concerns If you are passionate about providing high-quality behavioral health care to patients in a primary care setting, we encourage you to apply for this exciting opportunity. We offer competitive compensation packages and a supportive work environment. Chicago Family Health Centers offers benefits to all its full-time employees: BCBS Medical PPO Plans| BCBS Dental |VSP Vision| Tuition Reimbursement up to $1,500 per year|11 Paid Holidays and 15 Days of Paid Time Off | 8 sick days | 2.5 days of CME and CME allowance of $600 | HRSA NHSC Loan Repayment Options Schedule: Monday - Friday 9:00am - 5:00pm with a Saturday Rotation 8:00am - 1:00pm Requirements: Education and Experience A minimum of a Masters degree in Counseling, Psychology or Social Work Must have a valid Independent License in the state of Illinois (LPC, LSW, LCPC, LCSW or Psychologist) A minimum of two (2) years experience working in a clinical environment Knowledge of legal and ethical issues related to patient's rights. Good communication and interpersonal skills. Bilingual ability (Spanish) may or may not be required based on individual department needs. Knowledge/Skills/Abilities Demonstrated ability to collaborate effectively in a team setting. Ability to maintain effective and professional relationships with patients and other members of the care team. Comfort working in a medical setting as part of a multi-disciplinary team. Strong communication and business acumen. Ability to effectively engage patients in a therapeutic relationship, when appropriate. Experience with screening, assessing, and carrying out treatment plans for common mental health disorders. Working knowledge of differential diagnosis of common mental health disorders. Working knowledge of evidence-based psychosocial treatments for common mental health disorders. Experience in working with a diverse population base preferred. Ability to appropriately handle confrontation and conflict. Ability to work independently and to seek consultation as necessary. Ability to follow organization and departmental processes and procedures. Ability to work in a high stress/fast paced/high work volume environment.

Department: Care Coordination Manager Title: Assistant Director of Complex Care FLSA Status: Non-Exempt Job Purpose: Responsible for providing behavioral health support and coordinated care for patients with substance use diagnoses. Ensures enhanced patient engagement by addressing barriers to care, increasing patient motivation, and establishing professional, dynamic relationships with patients, providers, referral sources, and other involved parties. Essential Duties and Responsibilities: * Establish relationships to coordinate patient referrals between patient's provider and referral source to promote patient-centered services and ensure all reports are received by PCC * Provide linkage to medical and behavioral health services to patients receiving care in the emergency department and hospital * Support patients connected to inpatient and outpatient addiction medicine services at serviced hospitals with transitions of care to PCC and partnering community organizations. * Conduct community outreach and home visits to increase engagement of patients in health services * Attend community outreach events as representative of PCC * Collaborate with providers and patients to provide patients services needed for successful follow-up * Openly identifies as a person who has lived experience or family member with lived experience of using/ have used substance use or mental health services when appropriate. * Advocate on patient's behalf if needed to ensure completion of referrals * Decrease barriers to care, increase motivation, and foster open communication under direction and guidance of the Assistant Director of Complex Care. * Demonstrates ways to become empowered and self-responsible. * Promotes consumer engagement in substance use services if needed. * Co-facilitates groups with behavioral health consultants * Provide self-help recovery services * Maintains appropriate professional standards and provides appropriate follow-up for consumers. * Achieve outcome-based metrics for performance * Maximize services within care coordinator scope and refer to other staff as needed based on patients' need and staff members' position, licensure and scope of services * Prepare data and documentation and have charts prepped for all applicable Case Management sessions * Regularly attend and participate in monthly site team meetings * Contribute to patient education materials and strategies to support care coordination * Work with manager and team to create flow charts, workflows and document tracking process as needed * Develop supportive services and tools to address common barriers to care for PCC patients; integrate these with other initiatives for health promotion/education and access to care * Performs other duties as required and assigned Qualifications Education/Certification: * High school diploma or GED required * Associates or Bachelor's degree in related field is preferred * Current and valid CPR card * Current and active: CADC, CPRS, or CRSS certification Software Knowledge: * Proficient in MS Office Business Applications to include: Outlook, Word, PowerPoint, and Excel. * Knowledge of EHR and reporting software preferred Physical Demands: * Must be able to remain in a stationary position 50% of the time. * Must be able to move around the clinic site 50% of the time. * Constantly operates a computer, computer printer, copy machine, and telephone. * Occasionally positions self to maintain exertion of physical strength to move objects of 10 pounds from one level to another. * Must be able to transport from one site to another * Must be able to cover other shifts as necessary. Language Skills: * Ability to read and write proficiently using the English language. Other Characteristics: Ability to: * Follow through, assume responsibility, ensure accountability, and use good judgment * Provide home visits to high-risk patients as needed * Problem solve effectively and creatively * Understand behavior as well as verbal and written communication * Perform crisis intervention and mandated reporting if needed * Understand and follow verbal and written communication * Maintain professionalism under stressful situations * Collaborate to achieve department goals and objectives * Constantly communicate with patients, families, and other healthcare providers. Must be able to exchange accurate information in these situations. * Detailed oriented with the ability to work with minimum/no supervision * Demonstrate flexibility to adapt to new situations * Self-motivated and directed with the ability to prioritize and work efficiently under pressure * Ability to work with a team

PCC Community Wellness Center is seeking compassionate, mission-driven Patient Care Representatives to support access to high-quality care across our Chicago and near-west suburban health centers. PCRs play a key role in creating a welcoming, patient-centered experience by providing exceptional front-desk, scheduling, and administrative support to patients, providers, and care teams. Float PCRs will work across multiple PCC locations-including Austin, ARC, Steinmetz, Salud, West Town/Boulevard, Lake Street, Melrose Park, Berwyn (PCC South), and West Suburban Hospital sites-based on staffing needs. Shifts may range between 8:00 AM and 8:00 PM depending on site needs, with occasional Saturday coverage required. Job Summary: Responsible for the operations of the reception area, registering and scheduling of patients, collecting co-pays and money charged for services rendered and handling all patient inquiries. Essential Duties & Responsibilities: * Greets all patients, staff, visitors, and vendors in a professional and welcoming manner. * Schedules appointments to track billing slips to ensure charge capture occurs. * Prepares for day, reviews Eligibility and Phone report, prepares any new patient charts and/or paperwork at patient presentation. * Performs registration in clinic setting and via telephone to ensure demographic and insurance information is accurate and complete. * Obtains copies of insurance cards, driver's license, authorizations, and referrals and scan or enter them into electronic health record. * Ensures all requirements and fields noted on the Check-In and Check-Out page are satisfied and complete. * Collects co-payments and outstanding balances at Check-In, and time of service balances and estimated balances at Check-Out according to policy. * Reviews and complies with Patient Account Notes and Appointment Notes in electronic health record. * Refers patients to Financial Counselors regarding past due balances, questions and/or resolution that PCRs are unable to answer. * Processes claim creations in electronic health record at Check-Out. * Submits appropriate claims for Real Time Adjudication * Works "Day End Review" report and designated Tier-based HOLD Claim Worklist(s) daily. * Accepts accountability for all Worklists on the dashboard or elsewhere based on assignment. * Answers the telephone directing calls to appropriate areas or takes messages and relays them to the appropriate staff member as necessary. * Informs patient of privacy policies and procedures. * Informs patients of delays in physician schedules, assists with patient comfort while delayed. * Schedules follow-up appointments, creates appointment ticklers in electronic health record, and works associated Worklists relative to both based on assignment. * Creates a Time-of-Service batch and links it to a deposit batch daily. * Reconciles, balances, and closes each batch /drawer at end of day. * Turns over batches to the designated resource daily. * Covers for other staff in reception, including other office locations. * Processes all releases for medical information ensuring appropriate consents are completed, adhering to PCC's HIPAA and privacy guidelines. * Drive continual quality improvement through participation in organizational quality improvement efforts that may include but are not limited to patient satisfaction, clinical and operational quality improvement initiatives. * Maintains a neat and orderly work area. * Performs other duties as assigned Qualifications Experience/Training: * High school diploma or equivalent * 1 - 2 years EMR experience in medical setting preferred * Constantly communicates with patients, families, and other healthcare providers. Must be able to exchange accurate information in these situations. * Proficient in MS Office Business Applications to include Outlook, Word, PowerPoint, and Excel. Physical Demands: * Must be able to remain in a stationary position 50% of the time. * Must be able to move around the clinic site 50% of the time. * Constantly operates a computer, computer printer, copy machine, and telephone. * Occasionally positions self to maintain exertion of physical strength to move objects of 10 pounds from one level to another. * Must be able to transport from one site to another. * Must be able to cover other shifts as necessary. Other Skills * Ability to read and write proficiently using the English language. * Constantly communicates with other healthcare providers. Must be able to exchange accurate information in these situations. * Follow-through, assume responsibility and use good judgment. * Maintain professionalism under stressful situations. * Self-motivated and directed with the ability to prioritize and work efficiently under pressure. * Ability to understand and follow verbal and written communication. * Detail oriented with the ability to work with minimal/no supervision. * Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives. * Effective and creative problem solving.

Department: Behavioral Health Manager Title: Director of Behavioral Health FLSA Status: Exempt Job Purpose: The Behavioral Health Consultant provides behavioral health care services to patients in all life cycles. The Behavioral Health Consultant also participates with a multidisciplinary team to ensure holistic psychosocial and medical needs are met. Essential Duties and Responsibilities: * Maintain patient care hours per week at designated site as determined by the Director of Behavioral health and the Chief Medical Officer. Follow PCCs policies for scheduling, access, chart documentation and availability for communication regarding clinical matters during regular business hours. * Patient volume expectation is average 3.5 patients per session worked. A session is defined as 3.5 patient care hours plus 0.5 hrs of administration duties. Number of sessions worked is based on FTE status (e.g. 1.0 FTE = 10 sessions). * The number of sessions per week may be modified based upon clinic need, supervision commitments, etc. Modifications are approved by Director of Behavioral Health. * Provide consultation and academic support to residents and attending physicians in the areas of behavioral medicine. * Participate fully in relevant quality assurance and performance improvement measures. * Provide mental health consultation regarding assessment and mental/behavioral health treatment options to established patients. * Assess patients and/or families bio-psycho-social situations that result in diagnostic conclusions that include development issues, family dynamics and stressors, and a DSM IV multi-axial diagnosis. * Document data, assessment, treatment plan and expected outcome in medical record. * Identify and follow-up on all referrals you have made to assure continuity of care and patient/family needs are met. * Participate in individual and group supervision with goal of achieving Licensure in Clinical Social Work within 2 years of commencement of employment. Supervision will be provided by a PCC Licensed Clinical Social Worker as designated by the Director of BH. * Perform any crisis intervention, individual counseling, family counseling, advocacy that is needed for the patient. Marginal Functions: * Maintain professional growth which includes attendance at Human Resources training, continuing education units (CEU) and development programs. Qualifications Experience/Training: * Masters Degree in Social Work or Professional Counseling from accredited University. * Demonstrated skills in the clinical social work practice arena and the ability to work and collaborate on a health care team. * Demonstrated ability to effectively and efficiently handle a demanding workload involving multiple tasks. * Ability to function in a computer oriented environment possessing intermediate computer skills in word processing, in automated clinical information systems, accessing emails and conducting internet research. * Ability to communicate effectively in oral and written communications. Bilingual English/Spanish is preferred. * Proficient in MS Office Business Applications to include: Outlook, Word, PowerPoint, and Excel. Certifications/Licenses: * Current and valid drivers licenses. * Masters in Social Work or Professional Counseling from accredited University Required. Physical Demands: * Must be able to remain in a stationary position 50% of the time. * Must be able to move around the clinic site 50% of the time. * Constantly operates a computer, computer printer, copy machine, and telephone. * Occasionally positions self to maintain exertion of physical strength to move objects of 10 pounds from one level to another. * Must be able to transport from one site to another. * Must be able to cover other shifts as necessary. * Required shift rotation. Other Skills: * Ability to read and write proficiently using the English language. * Constantly communicates with other healthcare providers. Must be able to exchange accurate information in these situations. * Follow-through, assume responsibility and use good judgment. * Maintain professionalism under stressful situations. * Self-motivated and directed with the ability to prioritize and work efficiently under pressure. * Ability to understand and follow verbal and written communication. * Detail oriented with the ability to work with minimal/no supervision. * Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives. * Effective and creative problem solving.

Job DescriptionBenefits: 401(k) Health insurance Paid time off Schedule: MondayFriday, plus Saturday mornings We are seeking a skilled and dedicated Certified Physical Therapist Assistant (PTA) to join our team. The PTA will work under the direction of a licensed Physical Therapist to deliver high-quality patient care, assist in implementing treatment plans, and help patients achieve their rehabilitation goals. This role requires flexibility, as it may involve working at more than one of our clinic locations. You can view them here: *************************************** Key Responsibilities: Provide physical therapy treatments as directed by the supervising Physical Therapist. Assist in carrying out individualized treatment plans for patients to improve mobility, strength, and function. Monitor and document patient progress, reporting any changes to the Physical Therapist. Educate patients and their families on exercises, mobility techniques, and home programs. Maintain a clean, organized, and safe therapy environment. Support clinic operations by assisting with scheduling, patient flow, and basic administrative tasks as needed. Travel to other clinic locations when required. Qualifications: Current and valid Certified Physical Therapist Assistant (PTA) license in the state of IL. Minimum 12 years of experience in an outpatient or orthopedic physical therapy setting preferred (new graduates will be considered) Associate degree from an accredited Physical Therapist Assistant program. CPR/BLS certification preferred. Strong interpersonal and communication skills. Ability to work collaboratively in a team-oriented environment. Reliable transportation for travel between clinic sites. Work Schedule: Monday through Friday, plus some Saturday mornings. Schedule may vary based on patient needs and clinic assignments. Benefits: 2 Weeks of PTO Paid Holidays 401k plan

Job Summary: Responsible for performing revenue cycle functions for all medical and/or dental claims for PCC Community Wellness Center, to ensure accurate, timely claim follow up for aged accounts. The Medical Biller works collaboratively with Providers, Care Coordinators, Operations, and Revenue Cycle leadership to eliminate department bottlenecks and waste while increasing cash flow and promoting revenue growth Essential Duties and Responsibilities: * Continually monitor claim volume and aging. Actively follow up on aged pending claims that require resolution or next action for payment for assigned facilities * Review, resolve and release claims within 2 business days of claim creation date for assigned facilities * Review and resolve 50 claims daily (minimum); 35 claims yielding reimbursement daily for assigned facilities * Resolve state funded claims prior to 180 days outstanding, perform A/R functions on older dates of service with sense of urgency for assigned facilities * Resolve federal funded claims prior to 365 days outstanding, perform A/R functions on older dates of service with sense of urgency for assigned facilities * Resolve commercial funded claims prior to 90 days outstanding, perform A/R functions on older states of service with a sense of urgency for assigned facilities * Initiates write off requests for claims for timely monthly processing for assigned facilities * Monitor global transaction report to eliminate incorrect claims adjustments, promoting accurate and timely claim submission for reimbursement for assigned facilities * Maintains DSO of * Track EHR third-party billing issues/concerns as they are found to improve billing department bottlenecks and efficiencies using designated tracker * Track and monitor provider and site credentialing discrepancies, update designated tracker as needed * Perform timely contractual transactions to ensure accurate financial reporting * Adherence to all local, state and federal billing guidelines for medical, dental and 340B services provided * Adherence to all local, state, and federal billing guidelines for behavioral health and telemedicine services provided * Collaborate with PCR site staff to promote patient data accuracy, maintaining a minimum clean claim submission rate of 95% month over month * Collaborate with department peers communicating trends and billing errors to promote clean claim submissions for timely reimbursement * Accurately submits claim resubmissions through EHR for timely reimbursement; engages EHR for large batch resubmission when supported * Under the guidance of department Certified Coder, ensure maximized reimbursement of rendered services through proper claim coding and physician charting * Partner with Enrollment Specialist for pending Medicaid enrollment cases to ensure timely update of EHR medical profile and claim submission * Operations and Care Coordination Teams to obtain authorizations, consent forms and supporting medical records documents as needed for timely claim processing and maximum reimbursement * Track and report outstanding documentation needs to direct supervisor, during 1:1 weekly meetings * Perform audits on denied/rejected claims to understand and execute actions based on findings * Ensure all informational coding and billed services align with clinical documentation for claim processing * Follow through of internal and external inquiries based on assigned workload, within 24 hours * Work with payors through active portals, telephone, fax and in-person appointments to ensure timely follow through of claim processing needs * Complies with established policies and procedures, objectives, HIPAA, safety and environmental standards * Remain abreast on FQHC/ 340B/ Inpatient and dental industry changes; proactive with notifying billing department leaders of any changes * Effectively train new hires and counterparts as needed * Accomplish projects as a team member or individual as assigned * Possible travel between PCC sites * Additional responsibilities as assigned by Administration Qualifications: Ability to: * Pivot and accept change to meet the needs of the department and/or organization * Follow-through, assume responsibility and use good judgment * Communicate effectively and diplomatically with patients, external insurance and contracting entities and facility personnel both orally and in writing * Ability to understand and follow verbal and written communication Experience/Training: * 2+ years experience in revenue cycle with strong focus on CMS 1500 insurance claims and accounts receivable management required * Athena EHR experience highly preferred * Previous FQHC experience highly preferred * Previous Availity clearinghouse experience preferred * 2+ years previous experience with local state Medicaid/Managed Care plans * 2+ years pervious experience with commercial payers and EOB interpretation Technical Knowledge: Equipment: PC, email, facsimile machine, computerized voice mail system, and common office equipment Software Knowledge: Windows, MS Office (Word, Excel, PowerPoint), Medical/Dental Billing Software (Athena)

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off We are seeking a friendly, organized, and dependable Chiropractic Assistant to support our chiropractic office. This entry-level position does not require a license and provides an excellent opportunity to gain experience in a healthcare setting while assisting with both administrative and patient care tasks. Key Responsibilities: Greet patients, answer phones, and manage appointment scheduling. Maintain accurate patient records and update files as needed. Assist patients with forms, paperwork, and general inquiries. Prepare treatment rooms and support chiropractors during patient care. Collect and process payments, verify insurance, and handle billing assistance. Maintain office cleanliness and organization. Perform general administrative tasks to support office operations. Qualifications: High school diploma or equivalent required; some college preferred. Previous experience in a healthcare, customer service, or administrative role is a plus. Strong communication and interpersonal skills. Highly organized and detail-oriented. Comfortable working in a fast-paced, patient-focused environment. Ability to maintain confidentiality in accordance with HIPAA regulations. Benefits: 401k Paid time off Health and dental insurance PTO

Department: Behavioral Health Manager Title: Behavioral Health Director FLSA Status: Exempt Job Summary: The Behavioral Health Consultant provides behavioral health care services to patients in all life cycles. The Behavioral Health Consultant also participates with a multidisciplinary team to ensure holistic psychosocial and medical needs are met. Essential Duties and Responsibilities: * Maintain patient care hours per week at designated site as determined by the Behavioral Health Manager, Chief Population Health Officer, and the Chief Medical Officer. Follow PCCs policies for scheduling, access, chart documentation and availability for communication regarding clinical matters during regular business hours. * Provide consultation and academic support to residents and attending physicians in the areas of behavioral medicine. * Participate fully in relevant quality assurance and performance improvement measures. * Provide mental health and substance abuse consultation regarding assessment and mental/behavioral health and substance abuse treatment options to established patients. * Assess patients and/or families bio-psycho-social situations that result in diagnostic conclusions that include development issues, family dynamics and stressors, and a DSM V diagnosis. * Document data, assessment, treatment plan and expected outcome in medical record. * Identify and follow-up on all referrals you have made to assure continuity of care and patient/family needs are met. * Perform any crisis intervention, individual counseling, family counseling, advocacy that is needed for the patient. Qualifications Experience/Training: * Masters Degree in Social Work, Psychology, or Counseling from an accredited University. * Demonstrated skills in the clinical social work practice arena and the ability to work and collaborate on a health care team. * Demonstrated ability to effectively and efficiently handle a demanding workload involving multiple tasks. * Ability to communicate effectively in oral and written communications. Bilingual English/Spanish is preferred. * Proficient in MS Business Applications to include: Outlook, Word, PowerPoint & Excel. Certifications/Licenses: * Current and valid drivers licenses. * Masters in Social Work, Psychology or Counseling from an accredited University is required. * Licensure in the state of Illinois (LCSW), (LCPC) or other related Behavioral Health State of Illinois License * Current CPR certification Physical Demands: * Must be able to remain in a stationary position 50% of the time. * Must be able to move around the clinic site 50% of the time. * Constantly operates a computer, computer printer, copy machine, and telephone. * Occasionally positions self to maintain exertion of physical strength to move objects of 10 pounds from one level to another. * Must be able to transport from one site to another. * Must be able to cover other shifts as necessary. * Required shift rotation. Other Skills: * Ability to read and write proficiently using the English language. * Constantly communicates with other healthcare providers. Must be able to exchange accurate information in these situations. * Follow-through, assume responsibility and use good judgment. * Maintain professionalism under stressful situations. * Self-motivated and directed with the ability to prioritize and work efficiently under pressure. * Ability to understand and follow verbal and written communication. * Detail oriented with the ability to work with minimal/no supervision. * Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives. * Effective and creative problem solving.

PCC Community Wellness Center is seeking compassionate, mission-driven Medical Assistants to support patient care across our Chicago and near-west suburban health centers. This role provides clinical and administrative support to providers and care teams while ensuring an exceptional patient experience. Float MAs will work across various PCC locations, including Austin, ARC, Steinmetz, Salud, West Town/Boulevard, Lake Street, Melrose Park, Berwyn (PCC South), and West Suburban Hospital sites, based on staffing needs. Shifts may range between 8:00 AM and 8:00 PM depending on site needs, with occasional Saturday coverage required. Essential Duties and Responsibilities: * Obtains vital signs and performs routine patient intake, documenting appropriately. * Directs patient flow. Assists other staff in need of assistance to maintain patient flow. * Performs and documents basic patient history, treatments and administered medications appropriately. * Administers prescribed medications and treatments as directed by the provider following PCC policies and procedures. * Maintains accurate medical records and reports to the nurse any pertinent information regarding the patients condition and care. * Keeps providers informed of changes in assignments or patient flow that will affect working conditions. * Performs laboratory and diagnostic tests as ordered by the provider. * Ensures exam rooms are stocked with necessary supplies and materials. Orders medical supplies under supervision of the Clinic Administrator. * Performs and records quality control checks on specific medical equipment, office diagnostic tests following established protocol as directed. * Maintains patient confidentiality. * Maintains a neat and orderly clinical work area. * Observes PCC policies, procedures, and safety practices. * Follows PCC customer service guidelines and protocols. * Drive continual quality improvement through participation in organizational quality improvement efforts that may include but are not limited to patient satisfaction, clinical and operational quality improvement initiatives. * Provides other related duties as assigned by Clinic Administrator. Qualifications Experience/Training: * Graduate of a Certified Medical Assistant Program. * Previous clinical experience preferred. * Constantly communicates with patients, families, and other healthcare providers. Must be able to exchange accurate information in these situations. * Proficient in MS Office Business Applications to include: Outlook, Word, PowerPoint, and Excel. Certifications/Licenses: * Current Medical Assistant Certification preferred. * Current and valid CPR card. Physical Demands: * Must be able to remain in a stationary position 50% of the time. * Must be able to move around the clinic site 50% of the time. * Constantly operates a computer, computer printer, copy machine, and telephone. * Occasionally positions self to maintain exertion of physical strength to move objects of 10 pounds from one level to another. * Must be able to transport from one site to another. * Must be able to cover other shifts as necessary. * Required shift rotation. Other Skills: * Ability to read and write proficiently using the English language. * Constantly communicates with other healthcare providers. Must be able to exchange accurate information in these situations. * Follow-through, assume responsibility and use good judgment. * Maintain professionalism under stressful situations. * Self-motivated and directed with the ability to prioritize and work efficiently under pressure. * Ability to understand and follow verbal and written communication. * Detail oriented with the ability to work with minimal/no supervision. * Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives. * Effective and creative problem solving.

Job Purpose: Under the direct supervision of the site Medical Director, the Family Medicine Physician provides comprehensive medical services for members of family, regardless of age or sex within scope of training. Services include: Preventative care, immunizations, primary care and treatment, health education, prescribing of medications, ordering and interpreting lab testing, physical examinations, STD screenings, Vision/hearing, women's health, prenatal services, and nutrition. Occasional evening and Saturday shifts. Available to travel to clinics upon short notice upon urgent situations to serve our patients in the Chicago, Berwyn, Oak Park and Melrose Park communities. Essential Duties and Responsibilities: * Provide diagnostic assessment and treatment services to patients. * Determine the need for medical examination and treatment of the patients. * Maintain appropriate recordings of progress notes, medication reviews, and dispositions for patient progress. * Participates when appropriate in the resolution of patient complaints and other problems resulting from the delivery of specific medical services. * Identifies patients who require specialized care and intervention. * Assesses and directs patient to appropriate healthcare providers in response to their needs. * Advises, counsels, and/or intervenes with internal/external healthcare providers and consumers regarding patient care, clinical issues, administrative/programmatic issues and staff support. * Counsels patients and families on illness adaptation and therapeutic plan of care. * Instructs and leads staff in direct patient care. * Acts as a resource for staff regarding standards, quality of care and patient education materials. * Maintains current knowledge and competency in area of specialization and in professional practice. Attends relevant conferences and workshops and participates in professional organizations. Participates in divisional/departmental committees and task forces. * Represents PCC when appropriate to the local community, to other health care agencies and to the broader community of health care providers. Qualifications Experience/Training: * Board Certified Medical Diploma (MD or DO) * Knowledge of standards of current and progressive medical practice. * Knowledge of medical theory and practice as related to assigned clinical or service area. Certifications/Licenses: * Current Medical License to practice in the State of Illinois. * CPR Certification * NRP Certification (inpatient OB or pediatric providers) Physical Demands: * Ability to stand, bend and stretch. * Ability to travel and maneuver between site locations if needed. * Ability to lift 10 pounds. * Ability to type for long periods of time. Language Skills: * Ability to read and write proficiently using the English language, Spanish speaking strongly desired. * Ability to interact and speak effectively in interpersonal situations. COMPANY BENEFITS: Health Plan Package - Medical, Dental, Vision, Basic Life & LTD, STD, Supplemental Life, Hospital Indemnity, Accident, Pet Insurance, Identify Theft, Retirement. Time Off: Vacation- 20 days; Sick - 12 days; Personal - 3 days Continuing Medical Education - 40 hours plus $1,500 per fiscal year. Company reimbursement for Professional Licensure