PCH Hotels & Resorts jobs - 363 jobs

Job Description Join our dynamic hospitality team at Renaissance Montgomery Hotel & Spa at the Convention Center, a premier full-service hotel with 345 rooms dedicated to providing exceptional guest experiences. We pride ourselves on our commitment to quality service and the well-being of our guests and associates alike. As the Front Office Manager, you will be pivotal in leading our Front Desk team to deliver outstanding service while achieving our operating budget. Your effective leadership and coordination will ensure the smooth operation of guest arrivals and departures and the overall Front Office services. Key Components of the role will include: Oversee daily operations of the Front Desk, ensuring compliance with hotel policies and procedures. Manage shift operations, maintaining seamless front desk activities for optimal guest service. Step in as the leading authority in the absence of higher management, maintaining service excellence. Model outstanding hospitality skills, leading by example in guest interactions. Address guest complaints swiftly and effectively, turning potential issues into positive experiences. Analyze guest satisfaction results and implement improvements to enhance guest delight. Why Join US? This is an exciting opportunity to join a distinguished property within the Marriott family, where you can genuinely influence and elevate the Front Desk experience for our guests. We pride ourselves on fostering a collaborative work environment that encourages personal and professional growth and provides the tools and support to help you achieve your career goals. Join our passionate team, dedicated to crafting unforgettable experiences that will leave a lasting impression on each guest we serve. As a proud PCH Hotels & Resorts portfolio member, Renaissance Montgomery ambassadors benefit from an exceptional and comprehensive benefits package, perks, and discounts. Our offerings include: Complete health, dental, and vision coverage with Flexible Spending Account (FSA) and Health Savings Account (HSA) options to suit your needs. - 401(k) plan with generous matching contributions to help you secure your financial future. Competitive salary that reflects your skills and dedication. We offer exclusive hotel stays, food and beverage, golf, and retail discounts at our properties, allowing you to enjoy incredible savings. Access to the global benefits of the Marriott network offers even more travel and enjoyment opportunities. Plus, a host of additional perks make working with us rewarding! Join us and discover the difference at Renaissance Montgomery! Join us and discover the difference at Renaissance Montgomery Hotel & Resort at the Convention Center!

Job Description The Renaissance Shoals Resort & Spa is a premier destination, offering a serene escape with breathtaking views. Guests can unwind by the sparkling pool, indulge in world-class spa treatments, and enjoy endless recreational activities. Join our team and be part of an unforgettable experience for every guest! Renaissance Shoals Resort & Spa is seeking a dedicated Recreation Supervisor to help maintain our exceptional poolside atmosphere and resort activities. The ideal candidate will ensure the safety and enjoyment of our guests while providing excellent customer service. This position offers a chance to be part of a dynamic team in a luxurious setting. Key Responsibilities: Guest Engagement: Plan and promote recreational activities, create a welcoming atmosphere, and encourage guest participation in programs. Event Coordination: Organize and collaborate on special events and themed activities, enhancing guest satisfaction. Safety & Supervision: Enforce safety guidelines and ensure a safe environment for both guests and staff. Team Leadership: Provide guidance and training to the recreation and Food & Beverage team, ensuring excellent service and adherence to safety protocols. Facility Maintenance: Oversee the upkeep of the pool area, inventory of recreational equipment, and ensuring everything is functional and ready for use. Why Join Us? This is your opportunity to be part of a prestigious property within the Renaissance family, where you can make a significant as a part of a passionate team dedicated to creating memorable experiences for our guests. Perks & Benefits: As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including: Health, Dental, and Vision Coverage: Offering comprehensive plans, including both FSA and HSA options. 401(k) with Company Match: Plan for your future with our company-matched retirement plan. Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott. Opportunities for Growth: Access ongoing training and development with opportunities for career advancement. Employee Recognition: Participate in employee rewards and recognition programs. Fun Work Environment: Be part of a friendly and supportive team that values your contributions. Join us at Renaissance Shoals Resort & Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences! Apply now to join Renaissance Shoals Resort & Spa and help us continue our tradition of excellence.

At Battle House Hotel and Spa we pride ourselves on delivering unparalleled service in a stunning environment. Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest. Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests. As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including: Health, Dental, Vision and Life Insurance including FSA and HSA options Short and Long-Term Disability Paid holidays, Vacations, PTO and Sick Leave. 401k with matching Tuition Reimbursement Hotel and Food and Beverage Discounts And much more! Job Description: As a member of our hospitality team, the primary responsibility of a Beverage Purchaser is to efficiently manage the procurement and inventory control of all liquor, beer, wine, and set-ups within our hospitality team. This role is responsible for receiving beverage deliveries, checking invoices against goods received, and maintaining proper stock levels for all storerooms and outlets. Adhering to the bottle-for-bottle standard, you will fill outlet requisitions and ensure proper rotation of stock, including the removal of out-of-date beer and keeping accurate beverage inventories. A crucial part of this role is fulfilling Event Operations requisitions, returning excess stock, preparing weekly beverage orders, and coordinating the maintenance and cleaning of beer draft systems. Receive all incoming beverage deliveries to the hotel, meticulously checking invoices against goods received to ensure accuracy and proper inventory management. Maintain appropriate stock levels (pars) of beer, liquor, and wine in all storerooms and outlets, ensuring a consistent supply to meet guest demand. Efficiently fill outlet requisitions while strictly adhering to the bottle-for-bottle standard, maintaining control over inventory usage. Implement proper stock rotation practices, including timely removal of out-of-date beer for pick-up, to ensure the availability of fresh and high-quality beverages. Maintain the cleanliness and organization of the beverage storeroom and coolers, promoting a hygienic and orderly work environment. Utilize Excel to meticulously track and maintain beverage inventories for accurate monthly counts, facilitating effective inventory management. Responsibly fill Event Operations requisitions while returning excess inventory to support proper stock rotation and minimize wastage. Take charge of preparing weekly beverage orders, efficiently managing supply replenishment to avoid shortages. Regularly maintain beer draft systems and diligently schedule line cleaning for beer vendors, ensuring optimal quality and taste of draft beverages. Follow procedures and maintain the required Storeroom Door Seal log to ensure the proper security of beverage storeroom assets and prevent unauthorized access. Demonstrate a comprehensive understanding of all Marriott Gold Standard/Renaissance Signature Series standards, delivering exceptional service in line with these guidelines. Complete period-end inventories in accordance with food and beverage and accounting standard operating procedures, contributing to accurate reporting and financial management. Must possess a valid Driver's License and meet Company standards to drive Company vehicles.

At Renaissance Riverview Plaza Hotel, we pride ourselves on delivering unparalleled service in a beautiful environment. Our hotel is full of warmth, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest. Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests. Job Description: As a member of our hospitality team, the primary responsibility of a Coffee Shop Attendant is to prepare coffee to Marriott standards, ensuring its quality and freshness in the Hotel's Coffee Shop. This role is essential for creating a positive and enjoyable dining experience for our guests by creating a positive first impression with a warm smile and addressing guests by name whenever possible. This role is responsible for changing out coffee every two hours to maintain optimal taste, stocking shelves, cleaning counters, or tables, and arranging food displays to promote sales. A crucial part of this role is ensuring a memorable and enjoyable experience for coffee shop patrons. Preparing coffee to PCH standards, ensuring its quality and freshness for guests to enjoy. Maintaining a clean and organized work area by practicing clean as you go methods. Changing out coffee every two hours to maintain its optimal taste and flavor. Stocking shelves, counters, or tables with the appropriate items to ensure a seamless and enjoyable guest experience. Creating eye-catching and attractive food displays on counters or tables to promote sales and entice guests. Welcoming each customer with a warm smile, addressing them by name when possible, and offering assistance to make them feel valued and comfortable. Effectively handling payment transactions using the Point of Sale (POS) system and following proper cash handling procedures. Ensuring that your issued bank is maintained at the correct amount at all times for accurate transactions. Providing efficient and friendly service for guests purchasing to-go items by wrapping or bagging them appropriately. Maintaining the cleanliness of shelves, tables, floors, counters, and the outside patio area to uphold high sanitation standards. Restocking sold items, including retail and culinary/pastry items, to ensure guests have access to a wide selection of products. Recording and documenting the amount of cash in the register at the end of your shift for accurate accounting. Keeping track of sales and preparing an inventory of stock to ensure smooth operations and restocking as needed. Practicing proper food handling techniques while preparing food and drink items to maintain safety and hygiene standards. Adhering to company guidelines and federal regulations when reporting gratuities and observing all requirements set forth by the ABC board.

As a member of our hospitality team, the primary responsibility of a Steward (Dishwasher) is to play a vital role in maintaining the cleanliness and orderliness of the kitchen work areas, restaurant equipment, and utensils. The main task is to diligently wash and sanitize dishes, utensils, glassware, and kitchen equipment using appropriate cleaning methods and contribute to the cleanliness and organization of the kitchen work areas. The dedicated efforts of upholding high standards of sanitation are crucial in ensuring a smooth and efficient operation in the kitchen, ultimately contributing to the excellent hospitality and dining experiences we strive to provide for our guests. * Assists with dishwashing duties by scraping food from dirty dishes and loading them onto racks or a conveyor for the dishwashing machine. * Operates the dishwashing machine efficiently, ensuring proper rack stacking and presoaking silverware. * Washes pots, pans, and trays by hand to maintain kitchen cleanliness. * Transfers supplies and equipment between storage and work areas as needed. * Maintains a clean and safe kitchen environment by sweeping and mopping floors regularly, and promptly cleaning up wet spills. * Cleans walls, tables, racks, sinks, floor mats, and disposal areas, while also polishing stainless steel surfaces. * Ensures kitchen equipment is well-maintained, cleaning ovens, hoods, filters, drains, hot boxes, steam tables, flat boxes, and ceiling vents according to schedule or instructions from the management. * Responsible for restocking paper towels and soap in all kitchen areas for convenience and hygiene. * May be required to assist in the Back Aisle position when needed to support the team. * Utilizes silver de-tarnishing equipment under the guidance of management or in line with business standards to maintain the shine of silverware and silver items. * Empties all trash cans that are over 3/4 full at the end of the shift, thoroughly washing them before returning them to the kitchen area.

Job Description The Renaissance Montgomery Hotel & Spa seeks a dynamic and analytical individual to join our team as the Inventory Manager. This pivotal role ensures revenue and profit are maximized through effective inventory allocation, implementing strategic pricing and restriction strategies to align hotel sales strategies with revenue management objectives. The successful candidate will leverage analytical tools and systems to drive performance and contribute to our overall sales strategy. Key Components of the role will include: Marriott experience is preferred. Provides expert knowledge and leadership in inventory management to sales leaders, ensuring effective revenue optimization strategies are implemented. Demonstrates a deep understanding of the specific sales needs of individual properties and accurately represents them in inventory management decisions. Manages room authorizations, rates, and restrictions to align with the overall revenue management strategy. Oversees function space authorizations, restrictions, and rental policies to maximize revenue opportunities for events and gatherings. Acts as a subject matter expert in inventory management and restrictions, providing valuable insights and guidance to the Director of Revenue Management. Why Join Us? At Renaissance Montgomery Hotel & Spa, we pride ourselves on our commitment to excellence and guest satisfaction. This is an excellent opportunity for someone passionate about driving results and enhancing guest experiences through innovative revenue strategies. As a proud PCH Hotels & Resorts portfolio member, Renaissance Montgomery ambassadors benefit from an exceptional and comprehensive benefits package, perks, and discounts. Our offerings include: Enjoy a competitive salary reflecting your skills and dedication, along with an enticing 40% bonus plan to reward your hard work. Comprehensive health, dental, and vision coverage with Flexible Spending Account (FSA) and Health Savings Account (HSA) options to suit your needs. 401(k) plan with generous matching contributions to help you secure your financial future. We offer exclusive hotel stays, food and beverage, free golf, and retail discounts at our properties, allowing you to enjoy incredible savings. Access to the global benefits of the Marriott network offers even more travel and enjoyment opportunities. Plus, a host of additional perks make working with us rewarding! Join us and discover the difference at Renaissance Montgomery Hotel & Resort at the Convention Center!

Job Description As a member of our hospitality team, the primary responsibility of a Recreation Attendant is to maintain all areas of the hotel's recreational grounds to create a memorable experience for guests. This role involves assisting guests with various activities, maintaining the cleanliness of the facilities, and interacting with guests in a friendly and professional manner. This role actively engages with guests, providing assistance and information about the available recreational activities, setting up equipment, organizing games, and ensuring the pool area is clean and well-maintained to create a welcoming and enjoyable environment for guests. A crucial part of this role is to be proactive in identifying and addressing potential safety issues by embodying the highest standards of hospitality. Maintain the cleanliness of the pool area daily, ensuring a pleasant and hygienic environment for guests. Empty trash receptacles as needed to maintain a tidy appearance. Clean the pool deck and all other surface areas around the pool, removing debris and maintaining a safe walking space. Enforce pool rules diligently to ensure the safety and enjoyment of all guests using the pool. Regularly read and monitor pool chemical levels, taking appropriate actions to maintain proper water balance and sanitation. Ensure the slide is in good condition and operational, conducting routine checks and maintenance as required. Complete all necessary paperwork related to pool operations, including tickets, summary reports, and chemical records. Operate the sand pro to keep the beach area clean and presentable for guests. Skilfully set up beach chairs and umbrellas, creating a comfortable and inviting beachfront atmosphere. Operate various watercraft such as Hobie cats, sunfish, kayaks, sea cycles, and chase boats for safety monitoring and guest enjoyment. Handle paperwork related to beach activities, including tickets and summary reports. Act as a liaison between the hotel and guests, providing exceptional hospitality and service. Collect children from parents, ensuring all necessary paperwork such as release forms and billing is completed accurately. Prioritize the safety and enjoyment of children during the designated four-hour Grand Fun Camp period. Supervise and control children during group activities, ensuring their well-being and participation in crafts and games. Our Culture: Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first. We celebrate our places. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers. PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do! You belong here. Join the PCH Hotels & Resorts family, where we put people first.

At Renaissance Riverview Plaza Hotel, we pride ourselves on delivering unparalleled service in a beautiful environment. Our hotel is full of warmth, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest. Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests. As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including: Health, Dental, Vision and Life Insurance including FSA and HSA options Short and Long-Term Disability Paid holidays, Vacations, PTO and Sick Leave. 401k with matching Tuition Reimbursement Hotel and Food and Beverage Discounts And much more! Job Description: As a member of our hospitality team, the primary role of a Catering Houseperson is to ensure the physical event setup, cleanliness of event spaces, and maintenance of banquet equipment. This role is responsible for reading and understanding Banquet Event Orders to set up event spaces accordingly and break down events, handling and storing banquet equipment with care, and reporting all damage to catering equipment, furnishings, or spaces to the Catering Service Manager. This role will also check electrical hookups, tape down exposed cords, and ensure the proper functioning of equipment. A crucial part of this role is to maintain the cleanliness and organization of the event space and review the day's events based on the Banquet Event Order to ensure a smooth event. Read and understand Banquet Event Orders (BEO) and set up function rooms according to the specifications outlined in the BEO. Possess thorough knowledge of the location of all function rooms and related areas, as well as the various types of setups used for events. Set up and break down all department functions correctly and efficiently, ensuring all necessary equipment and furnishings are in place. Handle banquet equipment with care, ensuring proper storage and maintenance to prevent damage or loss. Assist guests whenever possible, promptly referring requests beyond your responsibility to the appropriate supervisor or team member. Maintain cleanliness and orderliness in the function room area and storage areas at all times. Perform periodic deep cleaning of the function room area to maintain a high standard of cleanliness. Be physically capable of lifting, pushing, and pulling equipment weighing up to 100 pounds for brief periods as required.

As a member of our hospitality team, the primary responsibility of a Bellperson is to provide exceptional guest service by warmly greeting and assisting guests throughout their stay. This involves greeting guests with a friendly demeanor and offering assistance upon their arrival to ensure their immediate needs are cared for. This role is responsible for carrying guests' luggage to and from their assigned rooms, ensuring their comfort, and settling them in. This role also maintains the Bell Stand phone, promptly addressing any inquiries or requests from guests, and providing helpful information such as directions, operating hours, nearby attractions, and details about room amenities to ensure that guests have a pleasant experience, making their stay enjoyable and memorable. Exemplify exceptional customer service skills, extending a warm welcome to guests and ensuring their comfort throughout their stay. Assist guests with their luggage, promptly and courteously handling transportation to and from their cars. Efficiently handle incoming calls to the Bell Stand, addressing guest inquiries and fulfilling requests with a high level of attentiveness. Offer detailed directions and valuable information about hotel facilities, local attractions, and in-room amenities, enhancing the guest experience. Prioritize hospitality, consistently exceeding guest expectations with every interaction to leave a lasting positive impression. Provide valuable assistance with transportation arrangements, ensuring guests' convenience and ease of travel. Handle guest complaints and concerns with a professional demeanor, actively seeking suitable resolutions to foster guest satisfaction. Maintain the Bell Stand area in a clean and organized manner, presenting a polished and inviting environment to guests. Collaborate seamlessly with other hotel departments, ensuring a coordinated effort to deliver exceptional guest experiences. Monitor and manage inventory of Bell Stand supplies and equipment, ensuring availability and efficiency in operations. Maintain accurate records of guest interactions and services provided, contributing to a personalized and efficient guest experience. Collaborate with the front desk team to ensure streamlined check-in and check-out processes, ensuring guests' seamless transitions. Strive for continuous improvement, seeking opportunities to enhance the Bell Stand service and overall guest satisfaction.

Job DescriptionAssist management staff with supervising daily department activities . Prompt and courteous delivery of all services, maintain positive image through all areas of guest contact and through cleanliness of guest areas. Bring into effect the superior product and service expected for our guests in accordance with policies and procedures adopted by the Hotel.

At Battle House Hotel and Spa we pride ourselves on delivering unparalleled service in a stunning environment. Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest. Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests. As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including: * Health, Dental, Vision and Life Insurance including FSA and HSA options * Short and Long-Term Disability * Paid holidays, Vacations, PTO and Sick Leave. * 401k with matching * Tuition Reimbursement * Hotel and Food and Beverage Discounts And much more! Job Description: As a member of our hospitality team, the primary responsibility of a Beverage Purchaser is to efficiently manage the procurement and inventory control of all liquor, beer, wine, and set-ups within our hospitality team. This role is responsible for receiving beverage deliveries, checking invoices against goods received, and maintaining proper stock levels for all storerooms and outlets. Adhering to the bottle-for-bottle standard, you will fill outlet requisitions and ensure proper rotation of stock, including the removal of out-of-date beer and keeping accurate beverage inventories. A crucial part of this role is fulfilling Event Operations requisitions, returning excess stock, preparing weekly beverage orders, and coordinating the maintenance and cleaning of beer draft systems. * Receive all incoming beverage deliveries to the hotel, meticulously checking invoices against goods received to ensure accuracy and proper inventory management. * Maintain appropriate stock levels (pars) of beer, liquor, and wine in all storerooms and outlets, ensuring a consistent supply to meet guest demand. * Efficiently fill outlet requisitions while strictly adhering to the bottle-for-bottle standard, maintaining control over inventory usage. * Implement proper stock rotation practices, including timely removal of out-of-date beer for pick-up, to ensure the availability of fresh and high-quality beverages. * Maintain the cleanliness and organization of the beverage storeroom and coolers, promoting a hygienic and orderly work environment. * Utilize Excel to meticulously track and maintain beverage inventories for accurate monthly counts, facilitating effective inventory management. * Responsibly fill Event Operations requisitions while returning excess inventory to support proper stock rotation and minimize wastage. * Take charge of preparing weekly beverage orders, efficiently managing supply replenishment to avoid shortages. * Regularly maintain beer draft systems and diligently schedule line cleaning for beer vendors, ensuring optimal quality and taste of draft beverages. * Follow procedures and maintain the required Storeroom Door Seal log to ensure the proper security of beverage storeroom assets and prevent unauthorized access. * Demonstrate a comprehensive understanding of all Marriott Gold Standard/Renaissance Signature Series standards, delivering exceptional service in line with these guidelines. * Complete period-end inventories in accordance with food and beverage and accounting standard operating procedures, contributing to accurate reporting and financial management. * Must possess a valid Driver's License and meet Company standards to drive Company vehicles.

As a member of our hospitality team, the primary responsibility of a Steward (Dishwasher) is to play a vital role in maintaining the cleanliness and orderliness of the kitchen work areas, restaurant equipment, and utensils. The main task is to diligently wash and sanitize dishes, utensils, glassware, and kitchen equipment using appropriate cleaning methods and contribute to the cleanliness and organization of the kitchen work areas. The dedicated efforts of upholding high standards of sanitation are crucial in ensuring a smooth and efficient operation in the kitchen, ultimately contributing to the excellent hospitality and dining experiences we strive to provide for our guests. Assists with dishwashing duties by scraping food from dirty dishes and loading them onto racks or a conveyor for the dishwashing machine. Operates the dishwashing machine efficiently, ensuring proper rack stacking and presoaking silverware. Washes pots, pans, and trays by hand to maintain kitchen cleanliness. Transfers supplies and equipment between storage and work areas as needed. Maintains a clean and safe kitchen environment by sweeping and mopping floors regularly, and promptly cleaning up wet spills. Cleans walls, tables, racks, sinks, floor mats, and disposal areas, while also polishing stainless steel surfaces. Ensures kitchen equipment is well-maintained, cleaning ovens, hoods, filters, drains, hot boxes, steam tables, flat boxes, and ceiling vents according to schedule or instructions from the management. Responsible for restocking paper towels and soap in all kitchen areas for convenience and hygiene. May be required to assist in the Back Aisle position when needed to support the team. Utilizes silver de-tarnishing equipment under the guidance of management or in line with business standards to maintain the shine of silverware and silver items. Empties all trash cans that are over 3/4 full at the end of the shift, thoroughly washing them before returning them to the kitchen area.

Job Description Now Hiring: Banquets Manager Renaissance Birmingham Ross Bridge Golf Resort & Spa - Hoover, AL Step into a role that's more than management - it's about creating unforgettable guest experiences! As a member of our resort management team, the primary responsibility of the Banquet Manager is to oversee the daily activities of the banquet events department and staff. This role is crucial in delivering exceptional service, training, and developing the banquet staff, coordinating with various departments, and ensuring customer satisfaction is key to the successful execution of our events. Join an exceptional team that ranked #1 among all Marriott properties in North America over the past year for event satisfaction! How you will make an impact: Lead & Inspire: Set clear goals, delegate effectively, and empower your team to deliver outstanding customer service. Optimize Operations: Manage inventory, maintain banquet equipment, and control costs to meet or exceed budget targets. Enhance Guest Experience: Engage with clients during events, address feedback promptly, and build relationships to drive repeat business. Drive Efficiency: Implement strategies to minimize waste, improve service profitability, and ensure compliance with safety and sanitation standards. Collaborate for Success: Work with the sales team on onsite inspections, upsell opportunities, and event planning to maximize revenue and satisfaction. Renaissance Birmingham Ross Bridge Golf Resort and Spa is widely recognized as one of the finest resorts in the Birmingham area and all of central Alabama. Affectionately known as "The Castle", the resort has recently undergone a beautiful renovation, a pool expansion, and the onsite golf course is the fifth-longest in the world and a destination for golfers from around the world. The event spaces include 18 event rooms, over 25,000 square feet of space, and a capacity of over 1,000 square feet in the largest room. The resort hosts a wide array of weddings, corporate meetings, social events, and much more! As a part of the PCH Hotels & Resorts portfolio, Ross Bridge associates enjoy a comprehensive benefit package and a wide array of perks and discounts, including: Complete health, dental, and vision coverage with Flexible Spending Account (FSA) and Health Savings Account (HSA) options to suit your needs. 401(k) plan with generous matching contributions to help you secure your financial future. Competitive salary that reflects your skills and dedication, and annual bonus potential. We offer exclusive discounts on hotel stays, food and beverage, golf, and retail at our properties, allowing you to enjoy amazing savings. Access to the global benefits of the Marriott network offers even more travel and enjoyment opportunities. Plus, a host of additional perks make working with us rewarding! Join us and discover the difference at the Renaissance Ross Bridge Golf Resort & Spa, where we provide “hospitality with heart and soul”!

As a member of our hospitality team, the primary responsibility of a Recreation Attendant is to maintain all areas of the hotel's recreational grounds to create a memorable experience for guests. This role involves assisting guests with various activities, maintaining the cleanliness of the facilities, and interacting with guests in a friendly and professional manner. This role actively engages with guests, providing assistance and information about the available recreational activities, setting up equipment, organizing games, and ensuring the pool area is clean and well-maintained to create a welcoming and enjoyable environment for guests. A crucial part of this role is to be proactive in identifying and addressing potential safety issues by embodying the highest standards of hospitality. Maintain the cleanliness of the pool area daily, ensuring a pleasant and hygienic environment for guests. Empty trash receptacles as needed to maintain a tidy appearance. Clean the pool deck and all other surface areas around the pool, removing debris and maintaining a safe walking space. Enforce pool rules diligently to ensure the safety and enjoyment of all guests using the pool. Regularly read and monitor pool chemical levels, taking appropriate actions to maintain proper water balance and sanitation. Ensure the slide is in good condition and operational, conducting routine checks and maintenance as required. Complete all necessary paperwork related to pool operations, including tickets, summary reports, and chemical records. Operate the sand pro to keep the beach area clean and presentable for guests. Skilfully set up beach chairs and umbrellas, creating a comfortable and inviting beachfront atmosphere. Operate various watercraft such as Hobie cats, sunfish, kayaks, sea cycles, and chase boats for safety monitoring and guest enjoyment. Handle paperwork related to beach activities, including tickets and summary reports. Act as a liaison between the hotel and guests, providing exceptional hospitality and service. Collect children from parents, ensuring all necessary paperwork such as release forms and billing is completed accurately. Prioritize the safety and enjoyment of children during the designated four-hour Grand Fun Camp period. Supervise and control children during group activities, ensuring their well-being and participation in crafts and games. Our Culture: Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first. We celebrate our places. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers. PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do! You belong here. Join the PCH Hotels & Resorts family, where we put people first.

The Renaissance Montgomery Hotel & Spa at the Convention Center seeks a dynamic and experienced Event Operations Manager to join our dedicated team. This individual will support the Director of Event Operations by overseeing our banquet team to execute exceptional events, ensuring that each detail aligns with our guests' visions and the hotel's standards of excellence. Key Responsibilities of the role will include: * Set clear departmental goals to improve overall performance, delegates tasks and responsibilities effectively among team members, monitor progress regularly, and conduct constructive discussions with staff to ensure continuous improvement. * Projects and anticipates supply needs for the department, including china, glass, silverware, buffet presentations, and props. * Efficiently manages departmental inventories and maintains all banquet equipment in good working condition. * Conducts monthly department meetings with the banquet team to foster collaboration and keep the team informed about important updates. * Interacts with guests during events to obtain valuable feedback on product quality and service levels. Why Join Us? This is an exciting opportunity to join a distinguished property within the Marriott family, where you can genuinely influence and elevate the dining experience for our guests. We pride ourselves on fostering a collaborative work environment that encourages personal and professional growth and provides the tools and support to help you achieve your career goals. Join our passionate team, dedicated to crafting unforgettable experiences that will leave a lasting impression on each guest we serve. As a proud PCH Hotels & Resorts portfolio member, Renaissance Montgomery ambassadors benefit from an exceptional and comprehensive benefits package, perks, and discounts. Our offerings include: * Comprehensive health, dental, and vision coverage with Flexible Spending Account (FSA) and Health Savings Account (HSA) options to suit your needs. * Our 401(k) plan offers generous matching contributions to help you secure your financial future. * We offer exclusive hotel stays, food and beverage, golf, and retail discounts at our properties, allowing you to enjoy incredible savings. * Access to the global benefits of the Marriott network offers even more travel and enjoyment opportunities. * Plus, a host of additional perks make working with us rewarding! Join us and discover the difference at Renaissance Montgomery Hotel & Spa at the Convention Center!

Job Description Step into a dynamic seasonal leadership role at the renowned Lakewood Country Club, part of the legendary Grand Hotel Golf Resort & Spa, Autograph Collection. Nestled on Alabama's Gulf Coast, Lakewood Country Club offers a range of luxurious amenities, including a gym, tennis courts, pickleball courts, family pool with a lazy river and waterslide, adult pool, and a scenic lagoon. Become a key member of a team that ensures every guest experiences unforgettable fun and relaxation in a stunning setting. As a Recreation Supervisor, you will lead the team responsible for overseeing all recreational activities and maintaining the facilities to the highest standards. Your role will involve supervising associates, coordinating activities, and ensuring a safe, clean, and enjoyable experience for all guests. You'll also be instrumental in resolving guest concerns, ensuring that the recreational grounds offer both excitement and tranquility. Your leadership will help create an environment that provides guests with exceptional and memorable experiences throughout the season. Key Responsibilities: Guest Engagement & Activities Coordination: Interact with guests, promote recreational offerings, and encourage participation in activities. Create a welcoming and fun atmosphere where guests feel excited and comfortable. Supervision & Leadership: Lead, train, and motivate the recreation team to deliver exceptional service, ensuring all staff adhere to safety protocols and hospitality standards. Safety & Compliance: Enforce safety guidelines for all recreational activities, including pool and sports facilities, ensuring a safe environment for guests and associates. Facility Maintenance & Equipment Management: Oversee the cleanliness, functionality, and safety of recreational facilities and equipment. Ensure that all equipment is well-maintained, properly stocked, and in good working condition. Event Planning & Coordination: Organize special events and themed activities, collaborating with other hotel departments to create memorable experiences for guests. Guest Feedback & Improvement: Solicit feedback from guests about their recreational experiences, assess their satisfaction, and implement improvements to enhance future offerings. Problem Resolution: Proactively identify and resolve issues after they escalate, ensuring guests have an enjoyable, hassle-free experience. Seasonal Perks & Benefits: As a seasonal associate with PCH Hotels & Resorts, you'll enjoy a variety of benefits, including: Exclusive Discounts: Take advantage of special rates on hotel stays, dining, golf, and retail at PCH properties and globally with Marriott. Professional Experience: Gain valuable hospitality experience in a renowned resort setting. Growth Opportunities: Access on-the-job training and potential for future career advancement. Beautiful Work Environment: Spend your season working in a breathtaking Gulf Coast destination. Join us at the Grand Hotel Golf Resort & Spa, where we are committed to providing "hospitality with heart & soul." Make a lasting impact by leading a team dedicated to creating fun and memorable experiences for our guests. Apply today and start your journey with us!

The Renaissance Montgomery Hotel & Spa seeks a dynamic and analytical individual to join our team as the Inventory Manager. This pivotal role ensures revenue and profit are maximized through effective inventory allocation, implementing strategic pricing and restriction strategies to align hotel sales strategies with revenue management objectives. The successful candidate will leverage analytical tools and systems to drive performance and contribute to our overall sales strategy. Key Components of the role will include: * Marriott experience is preferred. * Provides expert knowledge and leadership in inventory management to sales leaders, ensuring effective revenue optimization strategies are implemented. * Demonstrates a deep understanding of the specific sales needs of individual properties and accurately represents them in inventory management decisions. * Manages room authorizations, rates, and restrictions to align with the overall revenue management strategy. * Oversees function space authorizations, restrictions, and rental policies to maximize revenue opportunities for events and gatherings. * Acts as a subject matter expert in inventory management and restrictions, providing valuable insights and guidance to the Director of Revenue Management. Why Join Us? At Renaissance Montgomery Hotel & Spa, we pride ourselves on our commitment to excellence and guest satisfaction. This is an excellent opportunity for someone passionate about driving results and enhancing guest experiences through innovative revenue strategies. As a proud PCH Hotels & Resorts portfolio member, Renaissance Montgomery ambassadors benefit from an exceptional and comprehensive benefits package, perks, and discounts. Our offerings include: * Enjoy a competitive salary reflecting your skills and dedication, along with an enticing 40% bonus plan to reward your hard work. * Comprehensive health, dental, and vision coverage with Flexible Spending Account (FSA) and Health Savings Account (HSA) options to suit your needs. * 401(k) plan with generous matching contributions to help you secure your financial future. * We offer exclusive hotel stays, food and beverage, free golf, and retail discounts at our properties, allowing you to enjoy incredible savings. * Access to the global benefits of the Marriott network offers even more travel and enjoyment opportunities. * Plus, a host of additional perks make working with us rewarding! Join us and discover the difference at Renaissance Montgomery Hotel & Resort at the Convention Center!

Assist management staff with supervising daily department activities . Prompt and courteous delivery of all services, maintain positive image through all areas of guest contact and through cleanliness of guest areas. Bring into effect the superior product and service expected for our guests in accordance with policies and procedures adopted by the Hotel.

At Battle House Hotel and Spa we pride ourselves on delivering unparalleled service in a stunning environment. Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest. Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests. As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including: Health, Dental, Vision and Life Insurance including FSA and HSA options Short and Long-Term Disability Paid holidays, Vacations, PTO and Sick Leave. 401k with matching Tuition Reimbursement Hotel and Food and Beverage Discounts And much more! Job Description: As a member of our hospitality team, the primary responsibility of a Beverage Purchaser is to efficiently manage the procurement and inventory control of all liquor, beer, wine, and set-ups within our hospitality team. This role is responsible for receiving beverage deliveries, checking invoices against goods received, and maintaining proper stock levels for all storerooms and outlets. Adhering to the bottle-for-bottle standard, you will fill outlet requisitions and ensure proper rotation of stock, including the removal of out-of-date beer and keeping accurate beverage inventories. A crucial part of this role is fulfilling Event Operations requisitions, returning excess stock, preparing weekly beverage orders, and coordinating the maintenance and cleaning of beer draft systems. Receive all incoming beverage deliveries to the hotel, meticulously checking invoices against goods received to ensure accuracy and proper inventory management. Maintain appropriate stock levels (pars) of beer, liquor, and wine in all storerooms and outlets, ensuring a consistent supply to meet guest demand. Efficiently fill outlet requisitions while strictly adhering to the bottle-for-bottle standard, maintaining control over inventory usage. Implement proper stock rotation practices, including timely removal of out-of-date beer for pick-up, to ensure the availability of fresh and high-quality beverages. Maintain the cleanliness and organization of the beverage storeroom and coolers, promoting a hygienic and orderly work environment. Utilize Excel to meticulously track and maintain beverage inventories for accurate monthly counts, facilitating effective inventory management. Responsibly fill Event Operations requisitions while returning excess inventory to support proper stock rotation and minimize wastage. Take charge of preparing weekly beverage orders, efficiently managing supply replenishment to avoid shortages. Regularly maintain beer draft systems and diligently schedule line cleaning for beer vendors, ensuring optimal quality and taste of draft beverages. Follow procedures and maintain the required Storeroom Door Seal log to ensure the proper security of beverage storeroom assets and prevent unauthorized access. Demonstrate a comprehensive understanding of all Marriott Gold Standard/Renaissance Signature Series standards, delivering exceptional service in line with these guidelines. Complete period-end inventories in accordance with food and beverage and accounting standard operating procedures, contributing to accurate reporting and financial management. Must possess a valid Driver's License and meet Company standards to drive Company vehicles.