Front Desk Clerk jobs at PCH Hotels & Resorts

Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, on Alabama's Gulf Coast. Set on 550 acres of breathtaking beauty, the Grand offers the perfect blend of rich Southern tradition and modern luxury. Named Marriott's Hotel of the Year for the Distinctive Premium Brand, we pride ourselves on delivering guest service excellence. Be a part of a historic destination known for its exceptional hospitality and unforgettable guest experiences-The Grand Life is calling, come share it with us! As a Front Desk Agent, you will play a pivotal role in ensuring a seamless guest experience from arrival to departure. You'll be responsible for welcoming guests, managing reservations, and addressing guest inquiries with warmth and professionalism, enhancing their overall stay. Key Responsibilities: * Warm Welcome: Greet guests in a professional and hospitable manner, creating a welcoming atmosphere upon arrival. * Room Assignment: Skillfully assign rooms based on room location, rates, preferences, and Marriott Reward Member status to ensure an optimal guest experience. * Check-ins and Check-outs: Ensure smooth and accurate check-in and check-out procedures, providing efficient and friendly service. * Guest Inquiries: Respond knowledgeably to guest questions about hotel services, local attractions, events, and entertainment options, offering helpful recommendations. * Reservation Management: Handle future and same-day reservations, accommodating walk-ins with professionalism and attention to detail. * Financial Transactions: Process payments and manage charges accurately, handling all cash transactions with integrity. * Safety & Security: Assist guests with using safety deposit boxes, ensuring the confidentiality and security of their belongings. * Documentation: Complete all Front Desk reports accurately and maintain proper documentation. * Issue Resolution: Address guest concerns promptly, resolving issues in a timely manner to ensure guest satisfaction. Perks & Benefits: * Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott. * Career Growth: Opportunities for ongoing training, professional development, and career advancement within the PCH Hotels & Resorts portfolio. Join our team at the Grand Hotel Golf Resort & Spa, where we believe in delivering "hospitality with heart & soul." Be part of a legacy of excellence, ensuring that every guest experiences the unique charm and luxury of our historic property.

Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Front Desk Agent $16/hour As a Front Desk Agent , you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions. You will report to the Front Office Manager or Front Office Supervisor. A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Education & Experience Hotel experience is always a plus! Applicants should have: A combination of education and experience. What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Introduction: Must be able to work all shifts and weekends. We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer service to guests at our hotel. The Front Desk Clerk will be responsible for handling guest check-ins and check-outs, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Handle guest check-ins and check-outs, including verifying reservation details and collecting payment Answer and route calls, including taking messages and transferring calls as needed Handle a variety of administrative tasks, such as scheduling tours and activities, managing mail and packages, and maintaining accurate records Ensure that the front desk area is clean and organized at all times Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns Other duties as assigned Qualifications: Minimum of 1 year of experience as a front desk clerk or in a customer service role Strong communication and customer service skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and property management systems Fluency in English is required; additional language skills are a plus Perks: Competitive salary Paid time off Medical, dental, and vision insurance 401(k) retirement plan (US only), Employer RRSP match (Canada only) Professional development opportunities Positive and supportive work environment View all jobs at this company

Guest Services Representative FLSA Class: Hourly Non-Exempt Reports to: Front Office Manager (FOM) The Guest Service Representative works at the front desk of the hotel and provides service to hotel guests and clients. The GSR greets and checks in arriving guests and checks out departing guests. The GSR offers excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests. Duties and Responsibilities: Block incoming reservations based on guest requests and the availability of rooms to meet those requests. Block arriving reservations of all groups if deemed necessary, pre-register the rooms in the property computer system, place keys in envelopes, and note the room number on the envelopes. Register all incoming guests, ensuring all pertinent information is obtained, the registration card is completed, and the payment method is established. Accept and record credit card and photo ID information on guest accounts in the hotel computer system. Assist as needed in other departments and areas including the Guest Breakfast, Housekeeping, Laundry, and property designated events. Maintain the cleanliness of the back office and front desk area. Anticipate guest needs, respond promptly, and acknowledge all guests promptly and courteously. Always maintain a positive attitude. Address and resolve guest complaints promptly to ensure guest satisfaction. Document all guest requests and concerns and communicate information to the responsible personnel for proper handling in a timely manner. Prepare a shift drop verifying the totals determined to match the totals in the property management system. Maintain the confidentiality and security of proprietary company information, correspondence, reports, and files. Handle and document all Lost and Found items as directed by management's policies and procedures. Perform other duties as assigned by management. Follow and adhere to your hotel's standards and regulations as management directs. Be a Brand Ambassador of A&R's Culture, Mission and Values. Required Skills and Experience: Previous hospitality industry experience preferred but not required Highly energetic and motivated individual Ability to take initiative and work with little direction Excellent interpersonal and communication skills with strong customer/client focus essential Strong problem-solving skills Ability to work in a fast-paced, high-pressure environment Ability to shift and manage multiple priorities Results-driven focus and ability to work through to completion promptly Overtime may be required at times during the busy season as directed by management Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office A passion for delivering exceptional levels of guest service Other Skills Required: Physical: Must be able to stand for the majority of the shift; ability to lift to 25 lbs.; may require frequent bending, stooping, and kneeling Mathematical: Must be able to use basic mathematical techniques, including percentages and ratios View all jobs at this company

Join Our Team as a Front Desk Clerk at Hampton Inn Clanton! Are you a friendly and organized individual with a passion for delivering excellent customer service? Hampton Inn Clanton, located in the heart of Clanton, AL, is looking for a Front Desk Clerk to be the welcoming face of our hotel. If you have at least one year of experience in a similar role and thrive in a fast-paced environment, we'd love to hear from you! About Us At Hampton Inn Clanton, we pride ourselves on providing our guests with a comfortable and memorable stay. Our team is dedicated to creating a warm and welcoming atmosphere for every visitor, and we're looking for someone who shares our commitment to exceptional hospitality. What You'll Do As a Front Desk Clerk, you'll be the first point of contact for our guests, ensuring their experience starts off on the right note. Your responsibilities will include: - Greeting and checking in guests with a friendly and professional demeanor. - Managing reservations and room assignments efficiently. - Handling guest inquiries and providing information about the hotel and local area. - Resolving guest concerns promptly to ensure satisfaction. - Processing payments and maintaining accurate records. - Assisting with administrative tasks as needed to support the front desk operations. What We're Looking For To excel in this role, you'll need: - At least 1 year of experience in a similar role, such as front desk, receptionist, or customer service. - Strong communication and interpersonal skills. - A professional and friendly attitude with a focus on guest satisfaction. - Basic computer skills and familiarity with reservation systems (preferred). - The ability to multitask and stay organized in a busy environment. Why Join Us? While we do not currently offer additional benefits, working at Hampton Inn Clanton means becoming part of a team that values dedication, teamwork, and a positive work environment. You'll have the opportunity to make a real impact on our guests' experiences and grow your skills in the hospitality industry. Our Culture At Hampton Inn Clanton, we believe in creating a supportive and collaborative workplace where every team member feels valued. We take pride in fostering a culture of respect, professionalism, and genuine care for both our guests and our staff. Ready to Apply? If you're ready to bring your skills and enthusiasm to our team, we'd love to hear from you! Apply today and take the first step toward an exciting opportunity at Hampton Inn Clanton.

Job Description Join Our Team as a Front Desk Clerk at Hampton Inn Clanton! Are you a friendly and organized individual with a passion for delivering excellent customer service? Hampton Inn Clanton, located in the heart of Clanton, AL, is looking for a Front Desk Clerk to be the welcoming face of our hotel. If you have at least one year of experience in a similar role and thrive in a fast-paced environment, we'd love to hear from you! About Us At Hampton Inn Clanton, we pride ourselves on providing our guests with a comfortable and memorable stay. Our team is dedicated to creating a warm and welcoming atmosphere for every visitor, and we're looking for someone who shares our commitment to exceptional hospitality. What You'll Do As a Front Desk Clerk, you'll be the first point of contact for our guests, ensuring their experience starts off on the right note. Your responsibilities will include: - Greeting and checking in guests with a friendly and professional demeanor. - Managing reservations and room assignments efficiently. - Handling guest inquiries and providing information about the hotel and local area. - Resolving guest concerns promptly to ensure satisfaction. - Processing payments and maintaining accurate records. - Assisting with administrative tasks as needed to support the front desk operations. What We're Looking For To excel in this role, you'll need: - At least 1 year of experience in a similar role, such as front desk, receptionist, or customer service. - Strong communication and interpersonal skills. - A professional and friendly attitude with a focus on guest satisfaction. - Basic computer skills and familiarity with reservation systems (preferred). - The ability to multitask and stay organized in a busy environment. Why Join Us? While we do not currently offer additional benefits, working at Hampton Inn Clanton means becoming part of a team that values dedication, teamwork, and a positive work environment. You'll have the opportunity to make a real impact on our guests' experiences and grow your skills in the hospitality industry. Our Culture At Hampton Inn Clanton, we believe in creating a supportive and collaborative workplace where every team member feels valued. We take pride in fostering a culture of respect, professionalism, and genuine care for both our guests and our staff. Ready to Apply? If you're ready to bring your skills and enthusiasm to our team, we'd love to hear from you! Apply today and take the first step toward an exciting opportunity at Hampton Inn Clanton. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job DescriptionBenefits: 401(k) 401(k) matching Employee discounts TURQUOISE PLACE FRONT DESK AGENT Front Desk Agents are responsible for creating the first impression of WORLD CLASS SERVICE for our guests. We are looking for enthusiastic team members to assist guests with the highest level of customer service by welcoming them to our resort and providing necessary information for an unforgettable vacation. Responsibilities include checking guests in/out,assisting guests with resort information and inquiries and ensuring overall customer satisfaction while providing prompt and courteous customer service to all guests. Essential Duties: Prepare arrival information to include key packets, etc. Check guests in/out and share resort and local information. Assist guests with issues and problem resolution. Answer calls and assist guests with reservation inquiries and questions. Perform other duties as assigned. Required Skills: Excellent written and verbal communication. Must have above average computer skills with Microsoft Office programs knowledge and the ability to learn property-specific systems. Must be self-motivated with ability to in a team environment Must have excellent guest service and problem resolution skills. Prior Front Desk experience a plus! Physical Requirements: Must be able to stand/walk for entire shift Must be able to bend, kneel, and stoop Must be able to move/lift up to 25 lbs.

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance TURQUOISE PLACE FRONT DESK AGENT Front Desk Agents are responsible for creating the first impression of WORLD CLASS SERVICE for our guests. We are looking for enthusiastic team members to assist guests with the highest level of customer service by welcoming them to our resort and providing necessary information for an unforgettable vacation. Responsibilities include checking guests in/out,assisting guests with resort information and inquiries and ensuring overall customer satisfaction while providing prompt and courteous customer service to all guests. Essential Duties: Prepare arrival information to include key packets, etc. Check guests in/out and share resort and local information. Assist guests with issues and problem resolution. Answer calls and assist guests with reservation inquiries and questions. Perform other duties as assigned. Required Skills: Excellent written and verbal communication. Must have above average computer skills with Microsoft Office programs knowledge and the ability to learn property-specific systems. Must be self-motivated with ability to in a team environment Must have excellent guest service and problem resolution skills. Prior Front Desk experience a plus! Physical Requirements: Must be able to stand/walk for entire shift Must be able to bend, kneel, and stoop Must be able to move/lift up to 25 lbs.

We are looking for a dynamic Hotel Front Desk Agent / Auditor to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent / Auditor responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and have work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. We are looking for a flexible person; There is no set schedule. We need a Front Desk Agent/Auditor who can work any shift asked of them, which includes: Sunday - Saturday 7am-3pm 3pm-11pm 11pm - 7am (sometimes) Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Maintains customers' privacy Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Knows daily activities and meetings taking place in the hotel. Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Reports any unusual occurrences or requests to the Front Office Manager or General Manager Manages and resolves all guest complaints in a professional and courteous manner Performs other duties as assigned Performs cleaning duties Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role preferred Experience with the hotel reservation software Opera Experience with Gmail, Microsoft Office Suite (Word, Excel) Ability to understand and adhere to proper credit card and cash handling policies and procedures. Able to properly secure guest information. Proper telephone etiquette Understanding of how travel planning websites operate, like Expedia, Priceline, Booking and Hotels.com Engaging and Professional Customer Service Attitude Excellent communication and organizational skills toward the public, hotel staff and management We are: Detail-oriented -- quality and precision-focused Innovative -- innovative and risk-taking Aggressive -- competitive and growth-oriented Outcome-oriented -- results-focused with strong performance culture Stable -- traditional, stable, strong processes People-oriented -- supportive and fairness-focused Team-oriented -- cooperative and collaborative Job Type: Part-time Pay: From $14.00 per hour Schedule: 8 hour shift Day shift Evening shift Holidays Night shift Overnight shift Weekends as needed Ability to commute/relocate: Mobile, AL 36619: Reliably commute or planning to relocate before starting work (Required) Education: High school or equivalent (Required) Experience: Hotel experience: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person

Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryAre you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels Opportunities for bonuses $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday ZMC Hotels is a dynamic hotel management company with over forty years in the industry and a growing portfolio of diverse and thriving properties across 17 states. Known for our commitment to our guests and to our employees, as well as our reinvestment in our properties and the communities we serve, ZMC Hotels is committed to finding and developing creative, enthusiastic leaders and employees who share our passion for hospitality and for optimizing the guest experience. ZMC Hotels offers excellent benefits and opportunities for advancement, with a host of exciting cities to live and work. So, whether you're an established hospitality professional looking for growth, new to the industry seeking steady employment, or a college student just starting out or seeking seasonal employment with flexible hours, there's a great career ahead of you at ZMC Hotels!

Job DescriptionBenefits: Employee discounts Health insurance Training & development We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels Opportunities for bonuses $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels Opportunities for bonuses $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday

Night Auditor Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Night Auditor will be responsible for overseeing the auditing, posting and balancing of daily financial transactions. Specifically, you would be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Be able to work independently and serve as key role for overnight hotel support Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Balance the day's business in a neat, orderly, and timely fashion Be able to work all night, and also be available for other shifts at front desk when necessary Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems Can complete all tasks described on the relevant shift check list Check credit of guest accounts daily and follow up if action is required Must have knowledge of surrounding area Keep cash drawer secure and in balance throughout the shift Sell and upsell rooms to walk-in guests and phone reservations Have general knowledge of housekeeping Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for safety and security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, verbally, and in person Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to work over night independently Must be able to handle pressure situations appropriately Have finger dexterity for operating equipment such as computer PMS Able to remember property computer systems to ensure customers can be checked in and out, make adjustments to reservations, review balances and other needed computer related items per brand training Must speak in a clear, understandable voice, hear at a basic level, and understand English Must be able to write effectively to communicate shift and guest needs Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs

Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Night Auditor will be responsible for overseeing the auditing, posting and balancing of daily financial transactions. Specifically, you would be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Be able to work independently and serve as key role for overnight hotel support Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Balance the day's business in a neat, orderly, and timely fashion Be able to work all night, and also be available for other shifts at front desk when necessary Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems Can complete all tasks described on the relevant shift check list Check credit of guest accounts daily and follow up if action is required Must have knowledge of surrounding area Keep cash drawer secure and in balance throughout the shift Sell and upsell rooms to walk-in guests and phone reservations Have general knowledge of housekeeping Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for safety and security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, verbally, and in person Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to work over night independently Must be able to handle pressure situations appropriately Have finger dexterity for operating equipment such as computer PMS Able to remember property computer systems to ensure customers can be checked in and out, make adjustments to reservations, review balances and other needed computer related items per brand training Must speak in a clear, understandable voice, hear at a basic level, and understand English Must be able to write effectively to communicate shift and guest needs Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs

[For best results, please ensure that your resume is up to date with your current contact information and that you submit an application along with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] We are currently hiring for all shifts. This is a part-time position, with a pay rate of $17.25 per hour. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents and guests. Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents. Facilitate contractor arrivals and departures, as well as realtor, potential home buyer, and renter visits. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential! Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: Our NFC University offers numerous training courses that you can take to advance your career while working with us. Short-term disability income is offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status. At the time of this ad, the pay is $17.25 per hour. Historically, it pays between $16 and $18 per hour at multiple locations and shifts.

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Guest Services / Front Desk Representative Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest's requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines Complete all tasks described on the relevant shift check list during shift Have knowledge of fire alarm system and Emergency/evacuation procedures Check the credit of guest accounts daily and follow up if action is required Have knowledge of surrounding area Be responsible for security of guests, fellow employees, and hotel assets Keep cash drawer secure and in balance throughout the shift Communicate with housekeeping department in order to ensure an ample supply of clean rooms Sell and up-sell rooms to walk-ins and phone reservations Have general knowledge of housekeeping, bed making, vacuuming, etc. Strive for the consistent goal of 100% occupancy and 100% guest satisfaction Have professional telephone & communication skills Have patience and understanding for every person encountered Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, by telephone and in person. Able to work a flexible schedule Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment. Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to handle and work well under pressure Have finger dexterity for operating equipment such as computers Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions Must speak in a clear, understandable voice, hear at a basic level, and understand English Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.