Front Desk Clerk jobs at PCH Hotels & Resorts - 91 jobs

Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, on Alabama's Gulf Coast. Set on 550 acres of breathtaking beauty, the Grand offers the perfect blend of rich Southern tradition and modern luxury. Named Marriott's Hotel of the Year for the Distinctive Premium Brand, we pride ourselves on delivering guest service excellence. Be a part of a historic destination known for its exceptional hospitality and unforgettable guest experiences-The Grand Life is calling, come share it with us! As a Night Auditor, you will play a critical role in maintaining the financial and operational integrity of our Front Office during overnight hours. This position combines front desk responsibilities with essential auditing functions to ensure a smooth and accurate transition from one business day to the next. Shift: 11:00 PM - 7:00 AM Key Responsibilities: * Overnight Guest Services: Provide professional and courteous assistance to late-arriving and early-departing guests, ensuring a positive and seamless guest experience. * Financial Audits: Conduct detailed audits of financial transactions and hotel revenue, verifying data accuracy and ensuring proper balancing across all profit centers. * Error Resolution: Identify discrepancies in entries, perform necessary corrections, and make appropriate financial adjustments. * Room & Tax Posting: Accurately post room charges, tax, and any late-night fees to guest accounts in a timely manner. * Rate Verification: Audit room rates and market codes to confirm consistency with the hotel's rate structure. * Credit Card Balancing: Balance hotel credit card transactions across departments, including Rooms, Food & Beverage, and Golf. * Cash Reconciliation: Reconcile cash drawers for Front Desk, Food & Beverage outlets, and Golf Pro Shop using respective system reports. * Folio Adjustments: Post guest check corrections and late charges, including for early 3:00 AM check-outs. * Daily Reporting: Generate and distribute all required nightly and daily financial and operations reports. * Front Desk Readiness: Organize and prepare the front desk area by 6:30 AM to ensure a smooth transition for the morning shift. Perks & Benefits: * Health, Dental, and Vision Coverage: Offering comprehensive plans, including both FSA and HSA options. * 401(k) with Company Match: Plan for your future with our company-matched retirement plan. * Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott. * Career Growth: Opportunities for ongoing training, professional development, and career advancement within the PCH Hotels & Resorts portfolio. Join our team at the Grand Hotel Golf Resort & Spa, where we believe in delivering "hospitality with heart & soul." Be part of a legacy of excellence, ensuring that every guest-and every dollar-is cared for with precision and passion.

Grow Your Career with Flynn Hospitality At Flynn Hospitality, we're not just in the hotel business - we're in the people business. Our mission? To become the premier hotel franchise operator in the world. But to us, being “Premier” isn't just a title. It's a commitment to excellence in everything we do - from creating memorable guest experiences to fostering a workplace where our people thrive. We're hiring a Front Desk Agent to join our team. If you're passionate about hospitality, driven by results, and ready to lead with purpose - we want to meet you. What You'll Do As a Front Desk Agent, you'll be responsible for: Welcome and check in guests using Hilton or Marriott systems Handle reservations, payments, and guest inquiries Resolve issues with professionalism and positivity Communicate with housekeeping and engineering as needed Promote Marriott loyalty programs and upsell amenities What You Bring Friendly, polished customer service skills Hotel front desk experience preferred Experience with PMS systems like FOSSE a plus Ability to multitask and stay calm under pressure Open availability for all shifts including overnights Why You'll Love Working With Us We believe great work deserves great rewards. We offer: A welcoming & inclusive team culture Industry-leading benefits that support your health, financial goals, and work-life balance Competitive pay and recognition for your efforts Career growth & training through hands-on learning and mentorship Exciting perks like hotel discounts and flexible scheduling Education support with tuition assistance and training programs Retirement savings plans, including a 401(k) with company match A strong focus on promoting from within Let's Build Something Great - Together At Flynn Hospitality, your success is our priority. Join a company where your work is valued, your voice is heard, and your potential is limitless. Flynn Hospitality is an Equal Opportunity Employer. We're committed to building a workplace where everyone feels welcome, respected, and empowered to succeed. We do not discriminate on the basis of race, gender, age, religion, disability, sexual orientation, veteran status, or any protected characteristic. We encourage individuals of all backgrounds to apply.

Introduction: We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage the front desk during the overnight shift, including handling guest check-ins and check-outs Answer phone calls and respond to online inquiries in a timely and professional manner Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports Monitor and maintain inventory of supplies and equipment Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a night auditor or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Excellent attention to detail and problem-solving skills Flexibility to work overnight shifts, including weekends and holidays Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

Who Are We? RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family! POSITION: Front Desk Clerk JOB SUMMARY Are you friendly and enjoy “rolling out the red carpet” to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Guest Services Agents will accommodate our guests to ensure their visit with us is not just a “stay” but an awesome experience! Guest Services Agents will also assist with questions or concerns and will provide the best resolution for our guests. Think you've got what it takes? JOB RESPONSIBILITIES Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.); becoming familiar with the property location, types of rooms available and location of rooms, room rates, and activities and services that are offered by the property Review guest reservation status and identify the length of time that guests will spend with us; present options and alternatives to guests, help guest in making choices; use suggestive selling techniques to promote rooms and other services offer by the property Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking Verify guest's method of payment and follow established credit-check procedures; adheres to credit, check-cashing, and cash-handling policies and procedures; post and file all charges to guest master and city ledger accounts, follow procedures for issuing and closing safe deposit boxes; understands proper mailing, packaging, and message-handling procedures Input guest information in the PMS system and communicate information to appropriate hotel personnel; ensures front desk area is clean and presentable to our guests; posts Suite Shop purchases to guest folios; review and confirm the pass-on log and bulletin board is accurate daily Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departments Understand the business demands can shift often and make it necessary to move employees from their accustomed shift to other shifts; attend departmental meetings; being cognizant of daily activities and meetings on the property Report unusual occurrences or requests to the Manager or Assistant Manager; understand all safety and emergency procedures; as well as accident prevention policies of the property Perform other tasks as necessary or required to meet or exceed guest satisfaction PROFESSIONAL EXPERIENCE · High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred) · Proficient in MS Word, Excel, PowerPoint · Data Entry, Database Management experience · Telephone Etiquette experience INDUSTRY EXPERIENCE · Understanding of the hospitality industry (preferred) · Previous experience in the hospitality industry (preferred) · Previous experience as a Guest Services Agent · Bilingual communication skills (preferred) REQUIRED SKILLS · Must have experience with front office equipment · Must be flexible to work varied schedules · Excellent written and oral communication skills · Excellent organization skills · Must have an understanding and ability to perform repetitive tasks · Must have the physical ability to walk, sit, and stand during scheduled shift · Must be able to lift up to 40 lbs. ESSENTIAL SKILLS Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability Promote the property by demonstrating a “top-notch” attitude toward our guests which includes anticipating the guests needs - be proactive Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments BENEFITS RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels. RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. View all jobs at this company

Introduction: Must be able to work all shifts and weekends. We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer service to guests at our hotel. The Front Desk Clerk will be responsible for handling guest check-ins and check-outs, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Handle guest check-ins and check-outs, including verifying reservation details and collecting payment Answer and route calls, including taking messages and transferring calls as needed Handle a variety of administrative tasks, such as scheduling tours and activities, managing mail and packages, and maintaining accurate records Ensure that the front desk area is clean and organized at all times Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns Other duties as assigned Qualifications: Minimum of 1 year of experience as a front desk clerk or in a customer service role Strong communication and customer service skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and property management systems Fluency in English is required; additional language skills are a plus Perks: Competitive salary Paid time off Medical, dental, and vision insurance 401(k) retirement plan (US only), Employer RRSP match (Canada only) Professional development opportunities Positive and supportive work environment View all jobs at this company

Guest Services Representative FLSA Class: Hourly Non-Exempt Reports to: Front Office Manager (FOM) The Guest Service Representative works at the front desk of the hotel and provides service to hotel guests and clients. The GSR greets and checks in arriving guests and checks out departing guests. The GSR offers excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests. Duties and Responsibilities: Block incoming reservations based on guest requests and the availability of rooms to meet those requests. Block arriving reservations of all groups if deemed necessary, pre-register the rooms in the property computer system, place keys in envelopes, and note the room number on the envelopes. Register all incoming guests, ensuring all pertinent information is obtained, the registration card is completed, and the payment method is established. Accept and record credit card and photo ID information on guest accounts in the hotel computer system. Assist as needed in other departments and areas including the Guest Breakfast, Housekeeping, Laundry, and property designated events. Maintain the cleanliness of the back office and front desk area. Anticipate guest needs, respond promptly, and acknowledge all guests promptly and courteously. Always maintain a positive attitude. Address and resolve guest complaints promptly to ensure guest satisfaction. Document all guest requests and concerns and communicate information to the responsible personnel for proper handling in a timely manner. Prepare a shift drop verifying the totals determined to match the totals in the property management system. Maintain the confidentiality and security of proprietary company information, correspondence, reports, and files. Handle and document all Lost and Found items as directed by management's policies and procedures. Perform other duties as assigned by management. Follow and adhere to your hotel's standards and regulations as management directs. Be a Brand Ambassador of A&R's Culture, Mission and Values. Required Skills and Experience: Previous hospitality industry experience preferred but not required Highly energetic and motivated individual Ability to take initiative and work with little direction Excellent interpersonal and communication skills with strong customer/client focus essential Strong problem-solving skills Ability to work in a fast-paced, high-pressure environment Ability to shift and manage multiple priorities Results-driven focus and ability to work through to completion promptly Overtime may be required at times during the busy season as directed by management Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office A passion for delivering exceptional levels of guest service Other Skills Required: Physical: Must be able to stand for the majority of the shift; ability to lift to 25 lbs.; may require frequent bending, stooping, and kneeling Mathematical: Must be able to use basic mathematical techniques, including percentages and ratios View all jobs at this company

Overlooking downtown Birmingham, The Kelly Birmingham, Tapestry Collection by Hilton is within walking distance of several restaurants, bars, and attractions. Alabama Theatre, Regions Field, Birmingham Museum of Art, and Birmingham Jefferson Convention Complex are less than two miles away. We're also 15 minutes from the airport. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more. In this role, you'll warmly welcome our guests and provide exceptional service throughout their stay. You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive. Your efforts will create unforgettable and unique memories that leave a lasting impression. Essential Job Functions: Deliver unparalleled service, courtesy, and care to our guests Respond promptly and effectively to guest questions and requests Streamline the check-in and check-out process for guests Answer incoming phone calls with promptness and professionalism Excel at multitasking in a dynamic environment Resolve guest concerns with attentive service recovery Physical Demands: Ability to lift, carry, push or pull 10 lbs Primarily standing for majority of shift Qualifications: Education: High school diploma or its equivalent Experience: One year of Front Desk experience in hotels preferred One year of experience working in customers service or a guest-facing role required Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel Previous experience with hotel PMS systems a plus. Examples: OPERA, OnQ Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENSE, ETC): SUMMARY: GSAs ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner. Experience in Front Office, PBX, and Concierge preferred. Candidates must be able to work a flexible schedule including but not limited to: evening, weekends, and holidays. Candidate must possess excellent customer service skills and effective written and oral communication skills, also a working knowledge of computers and facsimile machines. Candidate should have the ability to multi-task and the ability to handle stressful situations. Must be flexible to work in various capacities, which include PBX, Concierge, and Front Desk. Professional Experience Preferably 1 year's experience in customer service, hotel, food and beverage restaurant administrative, human resources, legal, educational, training, financial, or business related field Computer Experience Proficiency in: Microsoft Word Excel Powerpoint Data entry Database management systems Hotel Experience Uses proper telephone etiquette Be flexible and willing to perform other tasks as necessary or requested Wear hotel GSA uniform in compliance with hotel standards TRAINING PROVIDED ON THE FOLLOWING: Serve as concierge (may make restaurant reservations, provide directions, recommend area attractions, etc.) Determines a guest's reservation status and identifies how long the guest will stay Helps guests complete registration and then assigns rooms accommodating special requests whenever possible Verifies the guest's method of payment and follows established credit-checking procedures Posts guest and room information in the PMS, and communicates this information to the appropriate hotel personnel Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work Must be sales-minded; uses suggestive selling techniques to sell rooms and to promote other services of the hotel Presents options and alternatives to guests and offers assistance in making choices Knows the location and types of available rooms as well as the activities and services of the property Assists in pre-registration and blocking of rooms for reservations Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures Knows room locations, types of rooms available, and room rates Understands room status and room status tracking Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms Takes same day reservations and future reservations when necessary Knows cancellation procedures Generates secure room cards Knows how to use front office equipment Posts Suite Shop purchases to guest folios Posts and files all charges to guest, master, and city ledger accounts Follows procedures for issuing and closing safe deposit boxes Uses proper mail, package, and message handling procedures Reads and initials the pass-on log and bulletin board daily Is aware of daily activities and meetings taking place in the hotel Attends department meetings Coordinates guestroom maintenance work with the engineering and maintenance division Reports any unusual occurrences or request to the manager or assistant manager Knows all safety and emergency procedures Is aware of accident prevention policies Maintains the cleanliness and neatness of the front desk area Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts Emotional Intelligence Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure Engage every guest in conversation and recognition Resolve any guest issue immediately Promote the hotel by demonstrating a high level of positive attitude and energy to serve our guests Ability to anticipate guests' needs Represents the hotel to the guest throughout all stages of the guest's stay Embraces and respects diversity and multicultural environment Skills Excellent communication; orally and written Requires finger dexterity, grasping, writing, standing for long periods, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds Able to stand, sit, and walk, for more than 4 hours Education Background screening for previous criminal history Employment may be contingent upon at least 80% score on test on hotel's reservations system (PMS) after training At least a high school diploma or G.E.D. Strengths Mathematical; statistical Social Speaks in guests' preferred language Hotel is a smoke-free property Creativity Organizational Administrative Sales Curious about the world and people View all jobs at this company

Job Description The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values. Compensation: $14 - $15 hourly Responsibilities: Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms Balance cash at the end of each shift and generate reports for the next shift. Handle guest check-ins, check-outs, and payment processing with accuracy. Operate the hotel switchboard, answer inquiries, and transfer calls as needed. Answer queries regarding the hotel's services, charges, dining facilities, sports facilities, and travel directions Qualifications: Experience in hospitality or customer service is preferred but not required. Physical ability to stand, walk, and lift up to 25 pounds as needed. Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint Proven customer service experience with a strong guest-focused mentality Availability to work flexible schedules, including weekends and holidays. About Company Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

We are looking for a dynamic Hotel Front Desk Agent / Auditor to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent / Auditor responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and have work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. We are looking for a flexible person; There is no set schedule. We need a Front Desk Agent/Auditor who can work any shift asked of them, which includes: Sunday - Saturday 7am-3pm 3pm-11pm 11pm - 7am (sometimes) Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Maintains customers' privacy Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Knows daily activities and meetings taking place in the hotel. Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Reports any unusual occurrences or requests to the Front Office Manager or General Manager Manages and resolves all guest complaints in a professional and courteous manner Performs other duties as assigned Performs cleaning duties Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role preferred Experience with the hotel reservation software Opera Experience with Gmail, Microsoft Office Suite (Word, Excel) Ability to understand and adhere to proper credit card and cash handling policies and procedures. Able to properly secure guest information. Proper telephone etiquette Understanding of how travel planning websites operate, like Expedia, Priceline, Booking and Hotels.com Engaging and Professional Customer Service Attitude Excellent communication and organizational skills toward the public, hotel staff and management We are: Detail-oriented -- quality and precision-focused Innovative -- innovative and risk-taking Aggressive -- competitive and growth-oriented Outcome-oriented -- results-focused with strong performance culture Stable -- traditional, stable, strong processes People-oriented -- supportive and fairness-focused Team-oriented -- cooperative and collaborative Job Type: Part-time Pay: From $14.00 per hour Schedule: 8 hour shift Day shift Evening shift Holidays Night shift Overnight shift Weekends as needed Ability to commute/relocate: Mobile, AL 36619: Reliably commute or planning to relocate before starting work (Required) Education: High school or equivalent (Required) Experience: Hotel experience: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person

Schulte Companies is seeking a dynamic, service-oriented Night Auditor to join our Graduate by Hilton Auburn team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned EDUCATION AND EXPERIENCE Minimum of 1 year in Accounting or Night Auditor role Knowledge of PMS High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Hospitality Group is an Equal Opportunity Employer.

* Schulte Companies is seeking a dynamic, service-oriented Night Auditor to join our Graduate by Hilton Auburn team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned * EDUCATION AND EXPERIENCE Minimum of 1 year in Accounting or Night Auditor role Knowledge of PMS High School Diploma/GED * * KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills * *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Hospitality Group is an Equal Opportunity Employer.

Night Auditor Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Night Auditor will be responsible for overseeing the auditing, posting and balancing of daily financial transactions. Specifically, you would be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Be able to work independently and serve as key role for overnight hotel support Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Balance the day's business in a neat, orderly, and timely fashion Be able to work all night, and also be available for other shifts at front desk when necessary Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems Can complete all tasks described on the relevant shift check list Check credit of guest accounts daily and follow up if action is required Must have knowledge of surrounding area Keep cash drawer secure and in balance throughout the shift Sell and upsell rooms to walk-in guests and phone reservations Have general knowledge of housekeeping Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for safety and security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, verbally, and in person Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to work over night independently Must be able to handle pressure situations appropriately Have finger dexterity for operating equipment such as computer PMS Able to remember property computer systems to ensure customers can be checked in and out, make adjustments to reservations, review balances and other needed computer related items per brand training Must speak in a clear, understandable voice, hear at a basic level, and understand English Must be able to write effectively to communicate shift and guest needs Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs

Job DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard• Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary• Check expected departures for today & clears checkouts or extends stays after check out time• Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

[For best results, please ensure that your resume is up to date with your current contact information and that you submit an application along with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] We are currently hiring for all shifts. This is a part-time position, with a pay rate of $17.25 per hour. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents and guests. Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents. Facilitate contractor arrivals and departures, as well as realtor, potential home buyer, and renter visits. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential! Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: Our NFC University offers numerous training courses that you can take to advance your career while working with us. Short-term disability income is offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status. At the time of this ad, the pay is $17.25 per hour. Historically, it pays between $16 and $18 per hour at multiple locations and shifts.

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Guest Services / Front Desk Representative Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest's requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines Complete all tasks described on the relevant shift check list during shift Have knowledge of fire alarm system and Emergency/evacuation procedures Check the credit of guest accounts daily and follow up if action is required Have knowledge of surrounding area Be responsible for security of guests, fellow employees, and hotel assets Keep cash drawer secure and in balance throughout the shift Communicate with housekeeping department in order to ensure an ample supply of clean rooms Sell and up-sell rooms to walk-ins and phone reservations Have general knowledge of housekeeping, bed making, vacuuming, etc. Strive for the consistent goal of 100% occupancy and 100% guest satisfaction Have professional telephone & communication skills Have patience and understanding for every person encountered Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, by telephone and in person. Able to work a flexible schedule Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment. Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to handle and work well under pressure Have finger dexterity for operating equipment such as computers Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions Must speak in a clear, understandable voice, hear at a basic level, and understand English Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs

Job Description Full-Time Night Auditor - Weekday/Weekend ALL SHIFTS Are you a Stay Expert? Join us in providing a positive guest experience at our hotel in Fultondale, AL. Be the friendly face that guests first encounter, addressing their needs and ensuring their satisfaction. Share information about our amenities and local attractions, and handle reservations and payments efficiently. No experience necessary, but a can-do attitude and trustworthiness are essential. Flexible availability required, including weekends. Shift Audit 11 pm-7 am. A positive attitude with professionalism is key. Our guests are our top priority! Compensation: $13.50 - $15 hourly Responsibilities: Greet guests courteously and provide them with information about the hotel's amenities, services, and local attractions. Respond promptly and professionally to guest inquiries and resolve their concerns. Take and process reservations and payments accurately. Maintain a positive and professional demeanor. Demonstrate excellent communication and problem-solving skills. Handle multiple guest requests simultaneously with the ability to work well under pressure. Qualifications: To be successful in this role, you must have a high school diploma or equivalent and some customer service experience. A degree in hospitality management or a related field is preferred. You should also be proficient in basic computer skills, such as Microsoft Office, and have a working knowledge of reservation systems and other hotel software. Finally, you must be able to work a flexible schedule, including evenings, weekends, and holidays. About Company Hampton Inn and Suites offer numerous positive reasons to consider us. A positive work environment, we strive to foster a culture of respect and teamwork among its employees, open communication, mutual support, and a shared commitment to providing excellent customer service. Opportunities for advancement and employee development. Competitive compensation and benefits. Employee recognition and rewards and rewards for outstanding employee performance through various programs, including employee of the month awards, bonus incentives, and other recognition programs. For the seventh year in a row, Hilton has ranked #1 of the top 25 "Best Companies to Work for" and remains the only hospitality company on the list.