Administrative Specialist jobs at PeaceHealth

Full time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Non-Exempt Stormont Vail Health's Student Internship Program is designed for students entering their senior year of an accredited bachelor's degree program. This experience provides an opportunity to apply academic knowledge in a real-world setting, contribute to impactful projects, and gain exposure to professional environments. Interns will work closely with experienced professionals and receive mentorship throughout the program. Participate in Operational Improvement Projects and facilitate project initiatives and action items. Collect and review data and operational metrics. Develop and present data and operational metrics. Develop and present data analysis and business recommendations to maximize resource utilization. Contribute to initiatives aimed at optimizing workflows, reducing wait times, and improving patient experience. Develop and implement quality care tracking systems. Education Qualifications Currently enrolled in a Bachelor's degree program at an accredited college or university in related field. Required Completion of at least junior-level coursework (typically 90 credit hours or equivalent). Required Experience Qualifications Coursework or experience in Business, Healthcare, Finance, Data Analytics or a related field Preferred Skills and Abilities Strong communication, organization, and analytical skills. Ability to manage time effectively and work independently or collaboratively. Proficiency in Microsoft Office Suite or relevant tools. Full-time availability during the internship period. Project Management and timeline adherence. Change management, collaboration and alliance building. Willingness to learn and take initiative. Develop MS Excel Skills, data collection, and review and analysis. Respect for confidentiality. What you will do The Intern will support departmental operations through administrative, analytical, and project-based tasks. This internship provides hands-on experience in a healthcare setting, offering exposure to hospital workflows, patient services, and interdepartmental collaboration. Uphold patient confidentiality and comply with HIPAA regulations. Participate in meetings and contribute to ongoing initiatives Project 1: Room utilization project to best assess and recommend changes to patient flow in clinical departments to maximize utilization of exam and treatment rooms. Project 2: Project lead, develop (with IT resources), implement and go-live of MHK Campus SharePoint site. Integrating all the clinical, ancillary and operational support departments into a unified and singular SharePoint site. This would incorporate many "O drive" documents, pull in links to frequently used policies and standardize access to resource documents and eliminate outdated versions. Contribute to department-specific projects and initiatives. Conduct research, analyze data, and assist in developing reports or presentations. Participate in department meetings and contribute to ongoing initiatives. Present a final project or summary of contributions at the end of the internship. Other duties as assigned. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Not Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability On-Site; No Remote Scope No Supervisory Responsibility No Budget Responsibility No Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Stairs): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Occasionally 1-3 Hours Grasping (Fine Motor): Occasionally 1-3 Hours Grasping (Gross Hand): Occasionally 1-3 Hours Handling: Occasionally 1-3 Hours Hearing: Frequently 3-5 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours Pulling: Occasionally 1-3 Hours Pushing: Occasionally 1-3 Hours Reaching (Forward): Occasionally 1-3 Hours Reaching (Overhead): Rarely less than 1 hour Repetitive Motions: Frequently 3-5 Hours Sitting: Frequently 3-5 Hours Standing: Occasionally 1-3 Hours Stooping: Rarely less than 1 hour Talking: Frequently 3-5 Hours Walking: Occasionally 1-3 Hours Working Conditions Dusts: Rarely less than 1 hour Extreme Temperatures: Rarely less than 1 hour Noise/Sounds: Occasionally 1-3 Hours Other Atmospheric Conditions: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

Full time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Non-Exempt Stormont Vail Health's Student Internship Program is designed for students entering their senior year of an accredited bachelor's degree program. This experience provides an opportunity to apply academic knowledge in a real-world setting, contribute to impactful projects, and gain exposure to professional environments. Interns will work closely with experienced professionals and receive mentorship throughout the program. The Marketing Intern will work in a fast-paced marketing and communications department and have the opportunity to create projects that showcase their talents and skillset. This position will assist in planning, developing, and implementing opportunities to promote Stormont Vail Health throughout our region and to our 6,000 team members. Under the supervision of the Marketing Supervisor, this position is responsible for providing internal and external communications (written and/or visual). The ideal individual will have excellent communication skills and a broad marketing and communications skillset. Education Qualifications Currently enrolled in a Bachelor's degree program at an accredited college or university in related field. Required Completion of at least junior-level coursework (typically 90 credit hours or equivalent). Required Experience Qualifications Coursework or experience in Business, Healthcare, Finance, Data Analytics or a related field Preferred Skills and Abilities Strong communication, organization, and analytical skills. Required Ability to manage time effectively and work independently or collaboratively. Proficiency in Microsoft Office Suite or relevant tools. Full-time availability during the internship period. Professional conduct and accountability. Willingness to learn and take initiative. Timely completion of assigned tasks and deliverables. Respect for confidentiality. What you will do The Intern will support departmental operations through administrative, analytical, and project-based tasks. This internship provides hands-on experience in a healthcare setting, offering exposure to hospital workflows, patient services, and interdepartmental collaboration. Uphold patient confidentiality and comply with HIPAA regulations. Participate in meetings and contribute to ongoing initiatives Content Development: Write copy for various mediums including web, advertising, internal communications, social media, etc. Market Research: Conduct competitor analyses and gather insights into healthcare and marketing trends. Digital Design: Create graphic designs for various mediums including digital, print, social media, etc. Promotional Coordination: Assist the team with promotion selections, orders, stocking, and pickups. Misc. Marketing Duties: Assist the team with a variety of projects including assisting videographers with shoots, running reports, archiving images and files, prepping and delivering printed content, etc. Participate in meetings and contribute to ongoing initiatives. Conduct research, analyze data, and assist in developing reports or presentations. Participate in department meetings and contribute to ongoing initiatives. Present a final project or summary of contributions at the end of the internship. Other duties as assigned. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Not Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability On-Site; No Remote Scope No Supervisory Responsibility No Budget Responsibility No Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Stairs): Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Occasionally 1-3 Hours Grasping (Fine Motor): Occasionally 1-3 Hours Grasping (Gross Hand): Occasionally 1-3 Hours Handling: Occasionally 1-3 Hours Hearing: Frequently 3-5 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours Pulling: Occasionally 1-3 Hours Pushing: Occasionally 1-3 Hours Reaching (Forward): Occasionally 1-3 Hours Reaching (Overhead): Rarely less than 1 hour Repetitive Motions: Frequently 3-5 Hours Sitting: Frequently 3-5 Hours Standing: Occasionally 1-3 Hours Stooping: Rarely less than 1 hour Talking: Frequently 3-5 Hours Walking: Occasionally 1-3 Hours Working Conditions Dusts: Rarely less than 1 hour Extreme Temperatures: Rarely less than 1 hour Noise/Sounds: Occasionally 1-3 Hours Other Atmospheric Conditions: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

Distribution Services Administrative Coordinator- Seattle based CorneaGen is a mission-driven company focused on providing the highest quality donor tissue, unparalleled customer service and superior products that transform how ophthalmologists treat and care for every person impacted by corneal disease. Through continuous innovations in tissue processing technology and surgical devices, advocacy for patient access and simplified payor reimbursement policies, CorneaGen is advancing the next generation of cornea care. In support of this goal, we are looking for a Distribution Services Administrative Coordinator to join our team in our Seattle office. What does a Distribution Services Administrative Coordinator do? The Distribution Services Administrative Coordinator provides communication with cornea surgeons and their staff about corneal transplant case schedules, logistics, and recipient information. Support data entry into systems utilized by the Distribution Services department via digital administrative updates, complete reports and testing, and address daily/weekly/monthly audits to increase department efficiency. Support the governing board of systems through testing new programs and applications to improve data system functions and integration with each system. If you're the type of individual who takes pride in providing high-level, compassionate customer service, this is an opportunity to apply your skills and experience and truly make a difference in people's lives! Essential Duties and Responsibilities: Performs both routine and complex administrative support for Distribution Services in organizational, administrative and operational matters including scheduling and maintenance of calendars, taking and managing meeting minutes, document creation and file management. Facilitate data entry, system updates, and follow up of administrative updates as directed. Confirm orders and provide surgeons and their staff required shipping and post processing information. Enter Recipient information form data to allow for accurate year end reporting. Enter and update new information provided in forms by customers. Share recipient information on a monthly basis with all import partners. Assemble Donor Family Packets to include with tissue shipments for all labs Assist or perform other projects or duties as needed. Work as a team player with co-workers and in conjunction with other departments to support the company's goals. Other duties as assigned. What else should I know about this position? This is a full-time, hourly position, scheduled for 40 hrs/week on a 4-day, 10 hours per day schedule; the weekly schedule includes both weekend days and holidays. This role is a hybrid position, mostly working from home, 1x a month required in the office with additional days in the office for training and team activities. What if I've never done this type of work before? Not a problem! We will provide on-the-job training to give you the skills and knowledge needed to become a Distribution Services Administrative Coordinator. All we ask of you is that: You have received your Bachelor's degree in related field and 3 years of experience in Ophthalmology or Eye Banking related position preferred. Your previous work experience demonstrates that you are able to collaborate with others on a team, have a strong attention to detail, and can communicate effectively (written, verbal, etc.) within a professional work environment. What compensation and benefits do you offer? The minimum hourly rate for this position is $21.00/hour and the maximum hourly rate is $23.00/hour. Individual compensation will vary within this range based on a candidate's skills, qualifications, and experience as they relate to the requirements for this position. Our benefits package includes: Generous employer-paid health benefits (medical, dental and vision premiums) for all employees, plus minimal premium contributions to cover dependents Retirement benefits, with a 5% company match plus opportunities for additional employer contributions. Paid time off, including 12 company holidays and 2+ weeks of PTO, with opportunities to accrue additional PTO based on tenure. Costco or similar wholesale club membership reimbursement. Short-term and long-term disability, life and AD&D insurance, and more! This sounds great - I'm ready to apply! Fantastic! We look forward to receiving your online application at CorneaGen.com; our recruiting team reviews applications on a frequent basis and will contact you via email if we'd like to talk with you further. As an equal opportunity employer, every qualified applicant will be considered for employment. CorneaGen does not discriminate based on race, color, sex/gender, political ideology, religion/creed, pregnancy, age, physical or mental disability, medical condition, genetic information, marital status, national origin, color, military or veteran's status, sexual orientation, gender identity, or any other status or characteristic protected by local, state, or federal laws. CorneaGen is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations with Title I of the Americans with Disabilities Act of 1990, individuals that require accommodations in the job application process for a posted position may contact us at ************** for assistance.

Executive Assistant - Office Manager About the Job Tenax Therapeutics is growing! To support our growth we are seeking an experienced Executive Assistant - Office Manager. As we are a small team, you will play a critical, multifunctional role providing administrative support to the CEO and executive team, establishing office operations, managing corporate meetings and travel, boosting corporate communications, and providing assistance to the Finance, Clinical Operations, Quality, and external expert and consultant teams as needed. This role is ideal for a proactive, resourceful professional with demonstrated experienced supporting executives and execution teams achieve their goals in a rapidly evolving, high-energy environment. What You'll Do: Executive Assistant Manage complex calendars, scheduling meetings and calls while anticipating conflicts and promoting efficiency Assist with reading, researching and routing correspondence, drafting and managing correspondence and documents, editing/enlivening presentations, initiating phone calls on behalf of the team, and modifying calendars for a traveling and largely virtual team Prepare presentation materials for board of director, investor 1:1s and podium presentations, R&D Days (webcasts targeting medical experts and investors), and other corporate meetings Coordinate and book travel, ground transportation, meals for meetings, and hotels, and be internal superuser of the travel booking system Manage expense reimbursement documentation for the executive team Office Management Work with corporate event planner, medical education consultancies, and investment banks to manage onsite and off-site meetings and events, including Board and Investor meetings, partner meetings, and corporate events, ensuring smooth execution from planning to completion (meals, materials, logistics). Organize team events, offsites, and office celebrations to foster a positive and engaging workplace Assist corporate communications and investor relations with social media posts, map and actively follow patient groups, scientific organizations, and product development companies in the heart failure and pulmonary hypertension spaces; keep the team abreast of developments in the social sphere Manage website subscription updates, photos, etc. Coordinate establishing a local office and provide strategic and tactical input on balancing virtual and office-based work/meetings Manage mail, deliveries, shipments and office equipment Purchase materials and supplies, manage and organize vendor invoices in collaboration with team members and Financial Controller Finance Support Provide administrative support Assist with processing payables, data entry, preparing presentations and other related accounting tasks Clinical, Quality, Business Development, Medical Affairs, Regulatory Support Provide administrative support to multiple scientific, marketing, and operational functions Secure signatures on documents and contracts, notarizing various documents, couriering as needed; coordinate across multiple vendors and internal functions standard processes such as trial/corporate filing and document preparation/finalization/storage/access Coordinate special projects and operational tasks, including tasks related to legal or clinical documents Assist with other tasks as necessary Who You Are: Education: AA degree or equivalent. Experience:10+ years providing administrative support to c-suite personnel and managing office operations, including experience processing expense reports, assisting with accounting tasks such as payable. Experience in a publicly traded, biotech or pharma company a plus. Interpersonal: You're smart, energetic, and positive. Able to communicate with people of all walks of life with the same white glove treatment. Highly Organized & Detail-Oriented: You anticipate needs, prioritize effectively, and execute flawlessly. Solutions-Oriented & Resourceful: You are proactive problem-solver who takes initiative and thrives in a fast-paced setting. Adaptable & Positive: You bring a can-do attitude, remain composed under pressure, and embrace change with enthusiasm. Travel, Meeting and Calendar Management: You are skilled at arranging high profile meetings, corporate activities, managing travel and calendars for execs. Social Media Savvy: You are experienced at boosting corporate messaging through various digital media. Tech-Savvy: Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and comfortable troubleshooting basic office technology. Exceptional Communicator: Strong verbal and written communication skills with a keen ability to interact across all levels of the organization. Trustworthy & Discreet: You handle confidential information with the highest level of integrity. Telecommuting Requirements: While working remote, you must be able to keep all company sensitive documents, IT assets and information secure. You will need dedicated work area established that is provides information privacy and promotes deep focus and ability to communicate via teleconference without interruptions. Your must have internet speed of at least 50 Mbps (download) and 10 (upload) (i.e. sufficient to support audio-video teleconferences) Special Working Conditions and Physical Demands: As we establish an office, this position will transition from being remote to being onsite. This position requires the use of a computer for a significant amount of time. About the Company Tenax Therapeutics, Inc. (Nasdaq:TENX) is a Phase 3, development-stage pharmaceutical company focused on developing and commercializing products that address cardiovascular and pulmonary diseases with high unmet medical need. Our company is committed to improving the care of patients with life-threatening diseases, to a science-centric approach to this mission, to keeping patient safety and quality at the heart of our work, and to a supportive team environment. We offer competitive compensation and benefits including a 401(k) plan, company match, and generous vacation and holiday plan. Tenax Therapeutics, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State or local laws. All employment decisions are based on valid job ‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to apply online, you may request a reasonable accommodation to express interest in a specific opening by sending us an email at ********************** Recruiting Agencies, Please Note: Tenax Therapeutics will not accept unsolicited assistance from recruiting/search agencies for this employment opportunity. Please, no phone calls or emails. All resumes submitted by recruiting or search agencies to any employee at Tenax Therapeutics via email, through the Internet, or in any form and/or method without a valid written search/recruitment agreement in place for this position will be deemed the sole property of Tenax Therapeutics. No fee will be paid in the event the candidate is hired by Tenax Therapeutics as a result of the referral or through other means.

Charge Integrity Associate, MCVI Administration, FT, 7A-3:30P-154647 Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in.Description Primary responsibility is to coordinate billing services. Responsible for physician billing services. Must be able to work in a fast-paced environment as well as multitask. Responsible for physician billing services in handling payments. Physician practice and home health primary responsibility is to coordinate billing services and provide diagnostic and procedural codes to individual patient health information for data retrieval, analysis and claims processing. Responsible for entering patient encounters to the practice management billing application. Communicates with various teams within the organization. Understanding of ICD-10, CPT and associate modifiers to successfully process encounters. Staying up to date with CMS guidelines. Responsible to maintain and clearing worklist within a timely manner. Estimated pay range for this position is $17.79 - $21.53 / hour depending on experience.Qualifications Degrees: High School,Cert,GED,Trn,Exper. Additional Qualifications: 2 Years of health care experience. Knowledge of Microsoft Systems Word, Excel, Power Point and Access is a must. Must be detail-oriented team player with excellent written and communication skills. Background in coding experience in other released areas such as collections, refunds, and reviews of claims and understanding of Charge Review responsibilities preferred. Experience in Medical Record review for documentation and bill auditing required. Proficient in English and Spanish. Able to foster/maintain a strong professional relation with physicians, hospital leaders, staff and patients. Must be able to communicate effectively with other departments in order to resolve pending/missing information on encounters to expedite the timely transmission to payers. Excellent Time- Management Skills. Ability to multi-task and work under pressure in order to meet stringent deadlines. Minimum Required Experience: 2 YearsJob CorporatePrimary Location RemoteOrganization CorporateSchedule Full-time Job Posting Nov 17, 2025, 5:00:00 AMUnposting Date OngoingEOE, including disability/vets

Working Here | Experience Serving Your Community If you are looking to foster a fulfilling career path while serving your community, you are in the right place. All careers at CHAS Health allow you to make an impact on patient's lives and our greater community. No matter what clinic or location you join, you become a part of the bigger picture - providing trustworthy, patient-centered, and attentive care to anyone who walks through our doors. We continue to expand operations and are regularly looking for talented and dedicated individuals to help us continue to make a difference in patient lives. Challenging the status quo starts with you - get started today. Everyone Welcome From the beginning, we strongly believe that all people have the right to high-quality health care. Our goal is to remove barriers to care and provide high-quality, evidence-based care in a place that is convenient - in your neighborhood. We believe everyone deserves to be treated with dignity and respect regardless of their situation. Compensation Range: $20.38 - $29.06 Check out our work perks here! Competitive Compensation & Exceptional Benefits at CHAS Health Join a workforce that values your expertise as much as your wellbeing! CHAS Health's comprehensive compensation package* includes: * Annual milestone bonus for all eligible employees! $500 for every year worked, up to $5,000. * Robust health coverage with employer-offered medical, dental, vision, long-term care, and life insurance. * 401(k) with up to 6% employer match for a retirement plan that invests in your future. * Work/life balance-enjoy more than six (6) weeks of paid time off (PTO) annually for full-time employees, to recharge and refresh. * Tuition assistance and student loan repayment-let CHAS Health pay for your education! * Up to $7,500 for childcare annually through reimbursement, to help you balance work and family life. * CME and license fee reimbursement-we've got you covered. * Offered benefits dependent upon employee eligibility and criteria Job Description: Purpose of Job: Improve the overall health of the communities we serve by expanding access quality health and wellness services by providing administrative support services as follows: Essential Duties and Responsibilities: * Provides excellent customer service as point of contact for department. * Organizes large volumes of information, enters needed information into appropriate system in efficient and timely manner. * Responsible for administrative tasks including but not limited to meeting material preparation and distribution, scheduling meetings, and taking meeting minutes. * Files correspondence and other records. * Makes copies of correspondence or other printed matter. * Monitors surrounding area for cleanliness and security. * Maintains confidentiality and professional attitude. * Performs duties of a Courier as needed. * Performs additional duties depending on department need, i.e. Answering phones, mailing weekly statements, managing calendars, making travel arrangements, posting payments from calls, etc. * Performs other duties assigned, including supporting the CHAS Health Mission and Core Values. Qualifications: Education/Experience: Two years receptionist and/or administrative assistant experience preferred. Skills: Computer skills required. Effective oral and written communications skills, including excellent telephone etiquette required. Exceptional customer service, time management, and multi-tasking skills required. Valid driver license, insurance and vehicle required. Commitment to supporting a safe and respectful environment is required. Physical Demands: Required to stand, sit, and be mobile one-third to two-thirds of the time. They are required to use hands to finger, handle or feel over two-thirds of the time; while reaching with hands and arms occurs one-third of the day. Climbing or balancing, stooping, kneeling or crouching occurs less than one-third of the time. Communicating by talking / hearing occurs over two-thirds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 - 40 pounds. Rarely is there a need to lift more than 41 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our core values are our foundation, the guiding sense of direction for our organization: * Social Responsibility * Patient-Centered * Entrepreneurship * Respect for Human Dignity * Commitment to Continuous Quality Improvement * Fun CHAS Health | Equal Employment Opportunity In order to provide equal employment and advancement opportunities to all individuals, employment decisions at CHAS Health will be based on merit, qualifications, and abilities. CHAS Health does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity and expression, sexual orientation, national origin, age, disability, or any other characteristic protected by law.

Working Here | Experience Serving Your Community If you are looking to foster a fulfilling career path while serving your community, you are in the right place. All careers at CHAS Health allow you to make an impact on patient's lives and our greater community. No matter what clinic or location you join, you become a part of the bigger picture - providing trustworthy, patient-centered, and attentive care to anyone who walks through our doors. We continue to expand operations and are regularly looking for talented and dedicated individuals to help us continue to make a difference in patient lives. Challenging the status quo starts with you - get started today. Everyone Welcome From the beginning, we strongly believe that all people have the right to high-quality health care. Our goal is to remove barriers to care and provide high-quality, evidence-based care in a place that is convenient - in your neighborhood. We believe everyone deserves to be treated with dignity and respect regardless of their situation. Compensation Range:$20.38 - $29.06Check out our work perks here! Competitive Compensation & Exceptional Benefits at CHAS Health Join a workforce that values your expertise as much as your wellbeing! CHAS Health's comprehensive compensation package* includes: Annual milestone bonus for all eligible employees! $500 for every year worked, up to $5,000. Robust health coverage with employer-offered medical, dental, vision, long-term care, and life insurance. 401(k) with up to 6% employer match for a retirement plan that invests in your future. Work/life balance-enjoy more than six (6) weeks of paid time off (PTO) annually for full-time employees, to recharge and refresh. Tuition assistance and student loan repayment-let CHAS Health pay for your education! Up to $7,500 for childcare annually through reimbursement, to help you balance work and family life. CME and license fee reimbursement-we've got you covered. *Offered benefits dependent upon employee eligibility and criteria Job Description: Purpose of Job: Improve the overall health of the communities we serve by expanding access quality health and wellness services by providing administrative support services as follows: Essential Duties and Responsibilities: Provides excellent customer service as point of contact for department. Organizes large volumes of information, enters needed information into appropriate system in efficient and timely manner. Responsible for administrative tasks including but not limited to meeting material preparation and distribution, scheduling meetings, and taking meeting minutes. Files correspondence and other records. Makes copies of correspondence or other printed matter. Monitors surrounding area for cleanliness and security. Maintains confidentiality and professional attitude. Performs duties of a Courier as needed. Performs additional duties depending on department need, i.e. Answering phones, mailing weekly statements, managing calendars, making travel arrangements, posting payments from calls, etc. Performs other duties assigned, including supporting the CHAS Health Mission and Core Values. Qualifications: Education/Experience: Two years receptionist and/or administrative assistant experience preferred. Skills: Computer skills required. Effective oral and written communications skills, including excellent telephone etiquette required. Exceptional customer service, time management, and multi-tasking skills required. Valid driver license, insurance and vehicle required. Commitment to supporting a safe and respectful environment is required. Physical Demands: Required to stand, sit, and be mobile one-third to two-thirds of the time. They are required to use hands to finger, handle or feel over two-thirds of the time; while reaching with hands and arms occurs one-third of the day. Climbing or balancing, stooping, kneeling or crouching occurs less than one-third of the time. Communicating by talking / hearing occurs over two-thirds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 - 40 pounds. Rarely is there a need to lift more than 41 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our core values are our foundation, the guiding sense of direction for our organization: Social Responsibility Patient-Centered Entrepreneurship Respect for Human Dignity Commitment to Continuous Quality Improvement Fun CHAS Health | Equal Employment Opportunity In order to provide equal employment and advancement opportunities to all individuals, employment decisions at CHAS Health will be based on merit, qualifications, and abilities. CHAS Health does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity and expression, sexual orientation, national origin, age, disability, or any other characteristic protected by law.

Job Description Per Diem: on call/flexible hours The Corporate Support Assistant is responsible for managing calendars for upper management and Pathologists, coordinating meetings, and providing ancillary support for various high-level projects. This role requires excellent organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously in a fast-paced corporate environment. You Will: Assist with maintaining daily, weekly, and monthly schedules for Executives and Pathologists, ensuring there are no conflicts and adjusting schedules as needed based on priority changes or urgent requests. Coordinate and schedule meetings, appointments, and events, including booking rooms, preparing agendas, distributing materials, setting up necessary technology and equipment, recording sessions, and creating and distributing meeting minutes. Support Executives and Pathologists, handling inquiries and requests promptly. Liaise with internal and external stakeholders to ensure smooth communication and coordination of schedules and commitments. Provide general administrative support, including preparing documents, reports, correspondence, and assisting with travel arrangements and expense reports. Work cohesively with performance improvement specialist(s) to assist in the progress of enterprise-wide goals and projects. Provide backup assistance with contract tracking, insurance applications, and performs other related duties as assigned. Perform other related duties as assigned Qualifications: Education: Bachelor's degree in communication, business, or project management preferred. Certifications in project management or contract management preferred. 4+years of experience required, preferably in a corporate or medical setting Skills and Abilities Excellent verbal and written communication skills Demonstrated ability to make good decisions, act with discretion, and maintain confidentiality Advanced skills in Microsoft Word, Outlook, PowerPoint, and Excel and adept in technology Experience working with virtual meeting systems (Teams, Zoom, and or Webex) Experience with complex calendaring and scheduling required Excellent time management skills with a proven ability to meet deadlines The ability to work in a fast-paced, highly visible, dynamic, and at times stressful environment is crucial Punctuality, reliability, and consistency - a must $24.92-$36.12 USD Hourly Incyte Diagnostics is an EOE. We offer a competitive compensation and benefits package* which includes medical, dental, and vision benefits, life and disability benefits, a retirement plan, paid holidays, PTO/vacation benefits, and floating holidays. Compensation is commensurate with experience and/or education.

Per Diem: on call/flexible hours The Corporate Support Assistant is responsible for managing calendars for upper management and Pathologists, coordinating meetings, and providing ancillary support for various high-level projects. This role requires excellent organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously in a fast-paced corporate environment. You Will: Assist with maintaining daily, weekly, and monthly schedules for Executives and Pathologists, ensuring there are no conflicts and adjusting schedules as needed based on priority changes or urgent requests. Coordinate and schedule meetings, appointments, and events, including booking rooms, preparing agendas, distributing materials, setting up necessary technology and equipment, recording sessions, and creating and distributing meeting minutes. Support Executives and Pathologists, handling inquiries and requests promptly. Liaise with internal and external stakeholders to ensure smooth communication and coordination of schedules and commitments. Provide general administrative support, including preparing documents, reports, correspondence, and assisting with travel arrangements and expense reports. Work cohesively with performance improvement specialist(s) to assist in the progress of enterprise-wide goals and projects. Provide backup assistance with contract tracking, insurance applications, and performs other related duties as assigned. Perform other related duties as assigned Qualifications: Education: Bachelor's degree in communication, business, or project management preferred. Certifications in project management or contract management preferred. 4+years of experience required, preferably in a corporate or medical setting Skills and Abilities Excellent verbal and written communication skills Demonstrated ability to make good decisions, act with discretion, and maintain confidentiality Advanced skills in Microsoft Word, Outlook, PowerPoint, and Excel and adept in technology Experience working with virtual meeting systems (Teams, Zoom, and or Webex) Experience with complex calendaring and scheduling required Excellent time management skills with a proven ability to meet deadlines The ability to work in a fast-paced, highly visible, dynamic, and at times stressful environment is crucial Punctuality, reliability, and consistency - a must $24.92-$36.12 USD Hourly Incyte Diagnostics is an EOE. We offer a competitive compensation and benefits package* which includes medical, dental, and vision benefits, life and disability benefits, a retirement plan, paid holidays, PTO/vacation benefits, and floating holidays. Compensation is commensurate with experience and/or education.

Per Diem: on call/flexible hours The Corporate Support Assistant is responsible for managing calendars for upper management and Pathologists, coordinating meetings, and providing ancillary support for various high-level projects. This role requires excellent organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously in a fast-paced corporate environment. You Will : Assist with maintaining daily, weekly, and monthly schedules for Executives and Pathologists, ensuring there are no conflicts and adjusting schedules as needed based on priority changes or urgent requests. Coordinate and schedule meetings, appointments, and events, including booking rooms, preparing agendas, distributing materials, setting up necessary technology and equipment, recording sessions, and creating and distributing meeting minutes. Support Executives and Pathologists, handling inquiries and requests promptly. Liaise with internal and external stakeholders to ensure smooth communication and coordination of schedules and commitments. Provide general administrative support, including preparing documents, reports, correspondence, and assisting with travel arrangements and expense reports. Work cohesively with performance improvement specialist(s) to assist in the progress of enterprise-wide goals and projects. Provide backup assistance with contract tracking, insurance applications, and performs other related duties as assigned. Perform other related duties as assigned Qualifications : Education: Bachelor's degree in communication, business, or project management preferred. Certifications in project management or contract management preferred. 4+years of experience required, preferably in a corporate or medical setting Skills and Abilities Excellent verbal and written communication skills Demonstrated ability to make good decisions, act with discretion, and maintain confidentiality Advanced skills in Microsoft Word, Outlook, PowerPoint, and Excel and adept in technology Experience working with virtual meeting systems (Teams, Zoom, and or Webex) Experience with complex calendaring and scheduling required Excellent time management skills with a proven ability to meet deadlines The ability to work in a fast-paced, highly visible, dynamic, and at times stressful environment is crucial Punctuality, reliability, and consistency - a must $24.92-$36.12 USD Hourl y Incyte Diagnostics is an EOE. We offer a competitive compensation and benefits package* which includes medical, dental, and vision benefits, life and disability benefits, a retirement plan, paid holidays, PTO/vacation benefits, and floating holidays. Compensation is commensurate with experience and/or education.

Job Details Community Health Care - Administration Office - Tacoma, WA Full Time High School Diploma or GED $27.33 - $29.58 Hourly Monday - Friday - 8:00am to 5:00pmDescription Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including medical, dental, pharmacy, and behavioral health services in our seven clinics. We seek to continuously improve our commitment and service to our patients and community. We want you to join us in our mission to provide the highest quality healthcare with compassionate and accessible service for all. We offer a competitive benefits package including Medical, Dental, Paid Vacation, Sick Leave, 12 Paid Holidays, Life Insurance, Flexible Spending Account, Continuing Education, Employee Assistant Program and more! We are looking for a Pharmacy Administrative Assistant to join our clinics. The Pharmacy Administrative Assistant provides essential administrative and operational support to the Pharmacy Operations Manager and pharmacy team, ensuring smooth and efficient day-to-day operations. This role manages scheduling, document and credentialing oversight, billing assistance, and communication They will play a key role in maintaining compliance, supporting operational workflows, and facilitating effective communication across the pharmacy department. Plus, other duties as assigned. Qualifications High School Diploma or equivalent (Associate's degree preferred). 2-3 years of administrative experience, preferably in a healthcare or pharmacy setting. Familiarity with medical billing, credentialing, and pharmacy operations

Full-time Description JOB SUMMARY: The Administrative Support Specialist II provides welcoming, professional, and direct front-office support as needed in assigned location(s), as well as assisting office staff with guidance on administrative functions, business requests, and resources. May serve as a mentor to other front-office staff, help to resolve lower-level issues, and refer matters to higher level staff as appropriate. ESSENTIAL FUNCTIONS: Serves as the first point of contact for clients, family members, and others, providing a welcoming and professional demeanor; Attends to appropriate requests of clients using exceptional customer service and client care; Answers multi-line phone system efficiently and professionally, transfers calls, and takes/delivers messages as needed; Is responsible for referral management, including processing of incoming referrals from internal and external parties to gather appropriate information, complete data entry into EMR, make initial contact with the client for scheduling in a timely manner, and closing the loop with the referring party; Additionally manages the referral tracking system and coordinates referrals with psychiatric care and/or other outside specialists; Creates client files as needed, verifies accuracy and completeness of all client data, runs reports for clinical staff to complete files for billing for both the file and EMR database; Organizes and schedules client appoints for all of the team to ensure the schedule is fully booked without double-bookings occurring; Is responsible for management of data entry of clinician case reports into EMR for admittance and discharge; Provides other administrative support including collecting payments, verifying insurance pay sources, verifying demographic information, obtaining client consent forms and releases of information, maintaining client attendance reports, scanning client records into EHR system, preparing and proofing reports, notices, correspondence, overseeing and maintaining office filing system and prescreening mail and faxes; Manages procurement of program supplies/equipment on behalf of the programs, coordinating with approved BestCare vendors, Admin fiscal/operations staff; Maintains supply inventory and orders supplies/tracks expenses; Oversees fiscal coordination with Finance (mgmt. of petty cash, weekly deposits, and managing client payments; Trains new staff on Front Office processes/procedures, maintaining documentation on all process changes and improvements; Schedules and participates in team meetings for administrative purposes, to take notes and coordinate projects with the larger team; Supports the office operating needs and changes with office space and serves as the point of contact for needs/questions of approved contracted vendors such as the landlord, cleaning company, and landscape company; Manages the program team's schedule, including organization of schedule template in EMR, Outlook and Teams platforms; Organizes, manages, and communicates the schedule for community meetings and internal meetings in the conference room; Provides complex, confidential, and specialized clerical and administrative activities in support of the program; May be engaged with entering additional data for MOTs, EAP, Health App organizations, and Problem Gambling data into additional outside platforms; Follows accounting and recordkeeping policies and practices in assigned program; Creates, maintains, and enters information accurately into databases and EHR system; Conducts regular safety inspections and ensures all documentation logs are completed for safety equipment, PPE in stock, utilized/completes safety documentation related to safety aspects; Answers and creates professional emails daily, documents outreach to clients, and documents incoming referrals; Ensures that the reception area and office are kept clean, sanitized, and presentable; Conducts special projects as directed; Other related duties as assigned. ORGANIZATIONAL RESPONSIBILITIES: Performs work in alignment with BestCare's mission, vision, values; Supports the organization's commitment to foster and maintain a culture of inclusivity, equity, open-mindedness, cultural awareness, compassion, and respect for all individuals; Strives to meet Program/Department goals and supports the organization's strategic goals; Adheres to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs; Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes; Attends required program/staff meetings and completes assigned training timely and satisfactorily; Ensures that any required certifications and/or licenses are kept current and renewed timely; Works independently as well as participates as a positive, collaborative team member. Performs other organizational duties as needed. REQUIRED COMPETENCIES: Must have demonstrated competency or ability to attain competency for each of the following within a reasonable period: Strong proficiency in MS Office 365 (Word, Excel, Outlook), EMR system, MOTS, virtual meeting platforms, internet, and ability to learn new or updated software Proficiency with report-writing techniques and strong understanding of basic accounting practices and recordkeeping Ability to understand and follow BestCare's accounting and recordkeeping practices Excellent interpersonal and customer service skills and ability to apply these skills to engage with clients, family members, or community resources Ability to show compassion towards individuals with mental health and substance abuse disorders within a culturally diverse community Excellent communication skills (oral and written) with an emphasis on grammar and punctuation; Excellent organizational skills and attention to detail, accuracy, and follow-through Strong time management skills with a proven ability to meet deadlines Critical thinking skills Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Federal and State regulations Ability to work effectively and respectfully in a diverse, multi-cultural environment Ability to manage a multi-line phone professionally and efficiently, and take accurate phone messages to route timely to the appropriate person Ability to work independently as well as participating as a positive, collaborative team member. Ability to build and maintain trust and positive relationships with co-workers and other staff or community partners Ability to function well and use good judgment in a high-paced and at times stressful environment Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively Requirements QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE REQUIREMENTS: Assoc. degree or college-level business courses + 2 years' solid business/office experience or HSD (or equivalent) + 4 years' solid business/office experience LICENSES AND CERTIFICATIONS: Must maintain a valid Oregon Driver License or ability to obtain one upon hire and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) and must have a reliable vehicle with adequate insurance to travel as needed. PREFERRED: Experience in a healthcare setting is preferred Experience with multi-line phone system is preferred Bilingual in English/Spanish a plus Salary Description $19.96-$24.93

Full-time Description JOB SUMMARY: The Administrative Support Specialist provides welcoming, professional, and direct front-office support as needed in assigned location(s), as well as assisting office staff with guidance on administrative functions, business requests, and resources. May serve as a mentor to other front-office staff, help to resolve lower-level issues, and refer matters to higher level staff as appropriate. ESSENTIAL FUNCTIONS: Serves as the first point of contact for clients, family members, and others, providing a welcoming and professional demeanor; Attends to appropriate requests of clients using exceptional customer service and client care; Answers multi-line phone system efficiently and professionally, transfers calls, and takes/delivers messages as needed; Is responsible for referral management, including processing of incoming referrals from internal and external parties to gather appropriate information, complete data entry into EMR, make initial contact with the client for scheduling in a timely manner, and closing the loop with the referring party; Additionally manages the referral tracking system and coordinates referrals with psychiatric care and/or other outside specialists; Creates client files as needed, verifies accuracy and completeness of all client data, runs reports for clinical staff to complete files for billing for both the file and EMR database; Organizes and schedules client appoints for all of the team to ensure the schedule is fully booked without double-bookings occurring; Is responsible for management of data entry of clinician case reports into EMR for admittance and discharge; Provides other administrative support including collecting payments, verifying insurance pay sources, verifying demographic information, obtaining client consent forms and releases of information, maintaining client attendance reports, scanning client records into EHR system, preparing and proofing reports, notices, correspondence, overseeing and maintaining office filing system and prescreening mail and faxes; Manages procurement of program supplies/equipment on behalf of the programs, coordinating with approved BestCare vendors, Admin fiscal/operations staff; Maintains supply inventory and orders supplies/tracks expenses; Oversees fiscal coordination with Finance (mgmt. of petty cash, weekly deposits, and managing client payments; Trains new staff on Front Office processes/procedures, maintaining documentation on all process changes and improvements; Schedules and participates in team meetings for administrative purposes, to take notes and coordinate projects with the larger team; Supports the office operating needs and changes with office space and serves as the point of contact for needs/questions of approved contracted vendors such as the landlord, cleaning company, and landscape company; Manages the program team's schedule, including organization of schedule template in EMR, Outlook and Teams platforms; Organizes, manages, and communicates the schedule for community meetings and internal meetings in the conference room; Provides complex, confidential, and specialized clerical and administrative activities in support of the program; May be engaged with entering additional data for MOTs, EAP, Health App organizations, and Problem Gambling data into additional outside platforms; Follows accounting and recordkeeping policies and practices in assigned program; Creates, maintains, and enters information accurately into databases and EHR system; Conducts regular safety inspections and ensures all documentation logs are completed for safety equipment, PPE in stock, utilized/completes safety documentation related to safety aspects; Answers and creates professional emails daily, documents outreach to clients, and documents incoming referrals; Ensures that the reception area and office are kept clean, sanitized, and presentable; Conducts special projects as directed; Other related duties as assigned. ORGANIZATIONAL RESPONSIBILITIES: Performs work in alignment with BestCare's mission, vision, values; Supports the organization's commitment to diversity, equity, and inclusion by fostering a culture of open-mindedness, cultural awareness, compassion, and respect for all individuals; Strives to meet Program/Department goals and supports the organization's strategic goals; Adheres to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs; Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes; Attends required program/staff meetings and completes assigned training timely and satisfactorily; Ensures that any required certifications and/or licenses are kept current and renewed timely; Works independently as well as participates as a positive, collaborative team member. Performs other organizational duties as needed. REQUIRED COMPETENCIES: Must have demonstrated competency or ability to attain competency for each of the following within a reasonable period: Strong proficiency in MS Office 365 (Word, Excel, Outlook), EMR system, MOTS, virtual meeting platforms, internet, and ability to learn new or updated software Proficiency with report-writing techniques and strong understanding of basic accounting practices and recordkeeping Ability to understand and follow BestCare's accounting and recordkeeping practices Excellent interpersonal and customer service skills and ability to apply these skills to engage with clients, family members, or community resources Ability to show compassion towards individuals with mental health and substance abuse disorders within a culturally diverse community Excellent communication skills (oral and written) with an emphasis on grammar and punctuation; Excellent organizational skills and attention to detail, accuracy, and follow-through Strong time management skills with a proven ability to meet deadlines Critical thinking skills Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Federal and State regulations Ability to work effectively and respectfully in a diverse, multi-cultural environment Ability to manage a multi-line phone professionally and efficiently, and take accurate phone messages to route timely to the appropriate person Ability to work independently as well as participating as a positive, collaborative team member. Ability to build and maintain trust and positive relationships with co-workers and other staff or community partners Ability to function well and use good judgment in a high-paced and at times stressful environment Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively Requirements QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE REQUIREMENTS: Assoc. degree or college-level business courses + 2 years' solid business/office experience or HSD (or equivalent) + 4 years' solid business/office experience LICENSES AND CERTIFICATIONS: Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) PREFERRED: Experience in a healthcare setting is preferred Experience with multi-line phone system is preferred Bilingual in English/Spanish a plus Salary Description 19.96-24.93

Job DescriptionDescription: JOB SUMMARY: The Administrative Support Specialist II provides welcoming, professional, and direct front-office support as needed in assigned location(s), as well as assisting office staff with guidance on administrative functions, business requests, and resources. May serve as a mentor to other front-office staff, help to resolve lower-level issues, and refer matters to higher level staff as appropriate. ESSENTIAL FUNCTIONS: Serves as the first point of contact for clients, family members, and others, providing a welcoming and professional demeanor; Attends to appropriate requests of clients using exceptional customer service and client care; Answers multi-line phone system efficiently and professionally, transfers calls, and takes/delivers messages as needed; Is responsible for referral management, including processing of incoming referrals from internal and external parties to gather appropriate information, complete data entry into EMR, make initial contact with the client for scheduling in a timely manner, and closing the loop with the referring party; Additionally manages the referral tracking system and coordinates referrals with psychiatric care and/or other outside specialists; Creates client files as needed, verifies accuracy and completeness of all client data, runs reports for clinical staff to complete files for billing for both the file and EMR database; Organizes and schedules client appoints for all of the team to ensure the schedule is fully booked without double-bookings occurring; Is responsible for management of data entry of clinician case reports into EMR for admittance and discharge; Provides other administrative support including collecting payments, verifying insurance pay sources, verifying demographic information, obtaining client consent forms and releases of information, maintaining client attendance reports, scanning client records into EHR system, preparing and proofing reports, notices, correspondence, overseeing and maintaining office filing system and prescreening mail and faxes; Manages procurement of program supplies/equipment on behalf of the programs, coordinating with approved BestCare vendors, Admin fiscal/operations staff; Maintains supply inventory and orders supplies/tracks expenses; Oversees fiscal coordination with Finance (mgmt. of petty cash, weekly deposits, and managing client payments; Trains new staff on Front Office processes/procedures, maintaining documentation on all process changes and improvements; Schedules and participates in team meetings for administrative purposes, to take notes and coordinate projects with the larger team; Supports the office operating needs and changes with office space and serves as the point of contact for needs/questions of approved contracted vendors such as the landlord, cleaning company, and landscape company; Manages the program team's schedule, including organization of schedule template in EMR, Outlook and Teams platforms; Organizes, manages, and communicates the schedule for community meetings and internal meetings in the conference room; Provides complex, confidential, and specialized clerical and administrative activities in support of the program; May be engaged with entering additional data for MOTs, EAP, Health App organizations, and Problem Gambling data into additional outside platforms; Follows accounting and recordkeeping policies and practices in assigned program; Creates, maintains, and enters information accurately into databases and EHR system; Conducts regular safety inspections and ensures all documentation logs are completed for safety equipment, PPE in stock, utilized/completes safety documentation related to safety aspects; Answers and creates professional emails daily, documents outreach to clients, and documents incoming referrals; Ensures that the reception area and office are kept clean, sanitized, and presentable; Conducts special projects as directed; Other related duties as assigned. ORGANIZATIONAL RESPONSIBILITIES: Performs work in alignment with BestCare's mission, vision, values; Supports the organization's commitment to foster and maintain a culture of inclusivity, equity, open-mindedness, cultural awareness, compassion, and respect for all individuals; Strives to meet Program/Department goals and supports the organization's strategic goals; Adheres to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs; Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes; Attends required program/staff meetings and completes assigned training timely and satisfactorily; Ensures that any required certifications and/or licenses are kept current and renewed timely; Works independently as well as participates as a positive, collaborative team member. Performs other organizational duties as needed. REQUIRED COMPETENCIES: Must have demonstrated competency or ability to attain competency for each of the following within a reasonable period: Strong proficiency in MS Office 365 (Word, Excel, Outlook), EMR system, MOTS, virtual meeting platforms, internet, and ability to learn new or updated software Proficiency with report-writing techniques and strong understanding of basic accounting practices and recordkeeping Ability to understand and follow BestCare's accounting and recordkeeping practices Excellent interpersonal and customer service skills and ability to apply these skills to engage with clients, family members, or community resources Ability to show compassion towards individuals with mental health and substance abuse disorders within a culturally diverse community Excellent communication skills (oral and written) with an emphasis on grammar and punctuation; Excellent organizational skills and attention to detail, accuracy, and follow-through Strong time management skills with a proven ability to meet deadlines Critical thinking skills Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Federal and State regulations Ability to work effectively and respectfully in a diverse, multi-cultural environment Ability to manage a multi-line phone professionally and efficiently, and take accurate phone messages to route timely to the appropriate person Ability to work independently as well as participating as a positive, collaborative team member. Ability to build and maintain trust and positive relationships with co-workers and other staff or community partners Ability to function well and use good judgment in a high-paced and at times stressful environment Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively Requirements: QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE REQUIREMENTS: Assoc. degree or college-level business courses + 2 years' solid business/office experience or HSD (or equivalent) + 4 years' solid business/office experience LICENSES AND CERTIFICATIONS: Must maintain a valid Oregon Driver License or ability to obtain one upon hire and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) and must have a reliable vehicle with adequate insurance to travel as needed. PREFERRED: Experience in a healthcare setting is preferred Experience with multi-line phone system is preferred Bilingual in English/Spanish a plus

Full-time Description JOB SUMMARY: The Administrative Support Specialist provides welcoming, professional, and direct front-office support as needed in assigned location(s), as well as assisting office staff with guidance on administrative functions, business requests, and resources. May serve as a mentor to other front-office staff, help to resolve lower-level issues, and refer matters to higher level staff as appropriate. ESSENTIAL FUNCTIONS: Serves as the first point of contact for clients, family members, and others, providing a welcoming and professional demeanor; Attends to appropriate requests of clients using exceptional customer service and client care; Answers multi-line phone system efficiently and professionally, transfers calls, and takes/delivers messages as needed; Is responsible for referral management, including processing of incoming referrals from internal and external parties to gather appropriate information, complete data entry into EMR, make initial contact with the client for scheduling in a timely manner, and closing the loop with the referring party; Additionally manages the referral tracking system and coordinates referrals with psychiatric care and/or other outside specialists; Creates client files as needed, verifies accuracy and completeness of all client data, runs reports for clinical staff to complete files for billing for both the file and EMR database; Organizes and schedules client appoints for all of the team to ensure the schedule is fully booked without double-bookings occurring; Is responsible for management of data entry of clinician case reports into EMR for admittance and discharge; Provides other administrative support including collecting payments, verifying insurance pay sources, verifying demographic information, obtaining client consent forms and releases of information, maintaining client attendance reports, scanning client records into EHR system, preparing and proofing reports, notices, correspondence, overseeing and maintaining office filing system and prescreening mail and faxes; Manages procurement of program supplies/equipment on behalf of the programs, coordinating with approved BestCare vendors, Admin fiscal/operations staff; Maintains supply inventory and orders supplies/tracks expenses; Oversees fiscal coordination with Finance (mgmt. of petty cash, weekly deposits, and managing client payments; Trains new staff on Front Office processes/procedures, maintaining documentation on all process changes and improvements; Schedules and participates in team meetings for administrative purposes, to take notes and coordinate projects with the larger team; Supports the office operating needs and changes with office space and serves as the point of contact for needs/questions of approved contracted vendors such as the landlord, cleaning company, and landscape company; Manages the program team's schedule, including organization of schedule template in EMR, Outlook and Teams platforms; Organizes, manages, and communicates the schedule for community meetings and internal meetings in the conference room; Provides complex, confidential, and specialized clerical and administrative activities in support of the program; May be engaged with entering additional data for MOTs, EAP, Health App organizations, and Problem Gambling data into additional outside platforms; Follows accounting and recordkeeping policies and practices in assigned program; Creates, maintains, and enters information accurately into databases and EHR system; Conducts regular safety inspections and ensures all documentation logs are completed for safety equipment, PPE in stock, utilized/completes safety documentation related to safety aspects; Answers and creates professional emails daily, documents outreach to clients, and documents incoming referrals; Ensures that the reception area and office are kept clean, sanitized, and presentable; Conducts special projects as directed; Other related duties as assigned. ORGANIZATIONAL RESPONSIBILITIES: Performs work in alignment with BestCare's mission, vision, values; Supports the organization's commitment to foster and maintain a culture of inclusivity, equity, open-mindedness, cultural awareness, compassion, and respect for all individuals; Strives to meet Program/Department goals and supports the organization's strategic goals; Adheres to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs; Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes; Attends required program/staff meetings and completes assigned training timely and satisfactorily; Ensures that any required certifications and/or licenses are kept current and renewed timely; Works independently as well as participates as a positive, collaborative team member. Performs other organizational duties as needed. REQUIRED COMPETENCIES: Must have demonstrated competency or ability to attain competency for each of the following within a reasonable period: Strong proficiency in MS Office 365 (Word, Excel, Outlook), EMR system, MOTS, virtual meeting platforms, internet, and ability to learn new or updated software Proficiency with report-writing techniques and strong understanding of basic accounting practices and recordkeeping Ability to understand and follow BestCare's accounting and recordkeeping practices Excellent interpersonal and customer service skills and ability to apply these skills to engage with clients, family members, or community resources Ability to show compassion towards individuals with mental health and substance abuse disorders within a culturally diverse community Excellent communication skills (oral and written) with an emphasis on grammar and punctuation; Excellent organizational skills and attention to detail, accuracy, and follow-through Strong time management skills with a proven ability to meet deadlines Critical thinking skills Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Federal and State regulations Ability to work effectively and respectfully in a diverse, multi-cultural environment Ability to manage a multi-line phone professionally and efficiently, and take accurate phone messages to route timely to the appropriate person Ability to work independently as well as participating as a positive, collaborative team member. Ability to build and maintain trust and positive relationships with co-workers and other staff or community partners Ability to function well and use good judgment in a high-paced and at times stressful environment Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively Requirements QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE REQUIREMENTS: Assoc. degree or college-level business courses + 2 years' solid business/office experience or HSD (or equivalent) + 4 years' solid business/office experience LICENSES AND CERTIFICATIONS: Must maintain a valid Oregon Driver License or ability to obtain one upon hire and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) and must have a reliable vehicle with adequate insurance to travel as needed. PREFERRED: Experience in a healthcare setting is preferred Experience with multi-line phone system is preferred Bilingual in English/Spanish a plus Salary Description $19.96-$24.93

Job DescriptionDescription: JOB SUMMARY: The Administrative Support Specialist provides welcoming, professional, and direct front-office support as needed in assigned location(s), as well as assisting office staff with guidance on administrative functions, business requests, and resources. May serve as a mentor to other front-office staff, help to resolve lower-level issues, and refer matters to higher level staff as appropriate. ESSENTIAL FUNCTIONS: Serves as the first point of contact for clients, family members, and others, providing a welcoming and professional demeanor; Attends to appropriate requests of clients using exceptional customer service and client care; Answers multi-line phone system efficiently and professionally, transfers calls, and takes/delivers messages as needed; Is responsible for referral management, including processing of incoming referrals from internal and external parties to gather appropriate information, complete data entry into EMR, make initial contact with the client for scheduling in a timely manner, and closing the loop with the referring party; Additionally manages the referral tracking system and coordinates referrals with psychiatric care and/or other outside specialists; Creates client files as needed, verifies accuracy and completeness of all client data, runs reports for clinical staff to complete files for billing for both the file and EMR database; Organizes and schedules client appoints for all of the team to ensure the schedule is fully booked without double-bookings occurring; Is responsible for management of data entry of clinician case reports into EMR for admittance and discharge; Provides other administrative support including collecting payments, verifying insurance pay sources, verifying demographic information, obtaining client consent forms and releases of information, maintaining client attendance reports, scanning client records into EHR system, preparing and proofing reports, notices, correspondence, overseeing and maintaining office filing system and prescreening mail and faxes; Manages procurement of program supplies/equipment on behalf of the programs, coordinating with approved BestCare vendors, Admin fiscal/operations staff; Maintains supply inventory and orders supplies/tracks expenses; Oversees fiscal coordination with Finance (mgmt. of petty cash, weekly deposits, and managing client payments; Trains new staff on Front Office processes/procedures, maintaining documentation on all process changes and improvements; Schedules and participates in team meetings for administrative purposes, to take notes and coordinate projects with the larger team; Supports the office operating needs and changes with office space and serves as the point of contact for needs/questions of approved contracted vendors such as the landlord, cleaning company, and landscape company; Manages the program team's schedule, including organization of schedule template in EMR, Outlook and Teams platforms; Organizes, manages, and communicates the schedule for community meetings and internal meetings in the conference room; Provides complex, confidential, and specialized clerical and administrative activities in support of the program; May be engaged with entering additional data for MOTs, EAP, Health App organizations, and Problem Gambling data into additional outside platforms; Follows accounting and recordkeeping policies and practices in assigned program; Creates, maintains, and enters information accurately into databases and EHR system; Conducts regular safety inspections and ensures all documentation logs are completed for safety equipment, PPE in stock, utilized/completes safety documentation related to safety aspects; Answers and creates professional emails daily, documents outreach to clients, and documents incoming referrals; Ensures that the reception area and office are kept clean, sanitized, and presentable; Conducts special projects as directed; Other related duties as assigned. ORGANIZATIONAL RESPONSIBILITIES: Performs work in alignment with BestCare's mission, vision, values; Supports the organization's commitment to foster and maintain a culture of inclusivity, equity, open-mindedness, cultural awareness, compassion, and respect for all individuals; Strives to meet Program/Department goals and supports the organization's strategic goals; Adheres to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs; Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes; Attends required program/staff meetings and completes assigned training timely and satisfactorily; Ensures that any required certifications and/or licenses are kept current and renewed timely; Works independently as well as participates as a positive, collaborative team member. Performs other organizational duties as needed. REQUIRED COMPETENCIES: Must have demonstrated competency or ability to attain competency for each of the following within a reasonable period: Strong proficiency in MS Office 365 (Word, Excel, Outlook), EMR system, MOTS, virtual meeting platforms, internet, and ability to learn new or updated software Proficiency with report-writing techniques and strong understanding of basic accounting practices and recordkeeping Ability to understand and follow BestCare's accounting and recordkeeping practices Excellent interpersonal and customer service skills and ability to apply these skills to engage with clients, family members, or community resources Ability to show compassion towards individuals with mental health and substance abuse disorders within a culturally diverse community Excellent communication skills (oral and written) with an emphasis on grammar and punctuation; Excellent organizational skills and attention to detail, accuracy, and follow-through Strong time management skills with a proven ability to meet deadlines Critical thinking skills Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Federal and State regulations Ability to work effectively and respectfully in a diverse, multi-cultural environment Ability to manage a multi-line phone professionally and efficiently, and take accurate phone messages to route timely to the appropriate person Ability to work independently as well as participating as a positive, collaborative team member. Ability to build and maintain trust and positive relationships with co-workers and other staff or community partners Ability to function well and use good judgment in a high-paced and at times stressful environment Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively Requirements: QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE REQUIREMENTS: Assoc. degree or college-level business courses + 2 years' solid business/office experience or HSD (or equivalent) + 4 years' solid business/office experience LICENSES AND CERTIFICATIONS: Must maintain a valid Oregon Driver License or ability to obtain one upon hire and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) and must have a reliable vehicle with adequate insurance to travel as needed. PREFERRED: Experience in a healthcare setting is preferred Experience with multi-line phone system is preferred Bilingual in English/Spanish a plus

Days Off: Saturday, Sunday Shift: Day Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: This position requires a strong interest in providing administrative support for a non-profit agency that specializes in services for those experiencing homelessness, mental health crisis, or currently engage in substance use. The successful candidate will be willing to build skills which specialize in engaging and, at times, deescalating clients in order to provide smooth communication between the client and their care team. MAJOR DUTIES AND RESPONSIBILITIES: Front Desk & Lobby - Client Interactions: * Greet agency clients and visitors who enter the office and inform appropriate staff of their arrival. * Assist in maintaining a comfortable milieu while tolerant of unusual and bizarre client behavior. * Observe client behaviors inside lobbies and entryways, and intervene when necessary to discourage loitering, fighting, use or sale of drugs and alcohol, and other uncivil or illegal behaviors. * Provide assistance to homeless individuals and others who are experiencing crises caused by mental illness and/or due to drug/alcohol consumption. * Provide information about and referral to other services available in the community to homeless people and others in need. * Ensure cleanliness of lobby area, interview/conference rooms and work area. Phones/Mail/Office Supplies: * Answer incoming calls promptly with proper etiquette; route calls to appropriate persons; transfers call to voice mail or take messages as needed. Provide basic information on agency and services as appropriate over the phone. * Process mail for clients and staff: Accept mail from USPS, UPS, FedEx, and other independent vendors, sort/distribute mail, and enter received client mail into tracking database. * Order, maintain and dispense office supplies and forms needed by staff. * Schedule routine maintenance of office machines. Paperwork: * Assist program staff to update and maintain current resource lists and information manuals. * Copy and collate forms and documents of various types for agency staff; monitor and maintain adequate supply of commonly used materials. * Track company vehicles, maintain MS Outlook reservation calendar, enter any maintenance requests as needed. * Enter client and service data on mental health program clients; coordinate with mental health program staff to ensure accuracy and completeness of information entered into system. * Organize, file and/or store source documents for data entered into system, following established procedures for retention or disposal of documents. * Generate reports from DESC's database and distribute them to appropriate staff. Non-position specific: * Participate in staff meetings and in-service trainings, as appropriate. * Other duties as assigned. Requirements MINIMUM QUALIFICATIONS: * Excellent typing and keyboard skills and clerical skills/experience. * Computer skills, including data entry and word processing experience, or related experience with the indicated potential to learn these skills quickly. * Ability to work independently with a minimum of direct supervision. * Willingness to be flexible and work cooperatively with co-workers to accomplish all responsibilities of the team. * Initiative and creativity in problem solving and system development. * Careful attention to detail. * Ability to communicate and work effectively with staff from various backgrounds and disciplines. * Ability to relate effectively to clients displaying a wide range of unpleasant and/or bizarre behaviors. * Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Days Off: Saturday, Sunday Shift: Day Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: This position requires a strong interest in providing administrative support for a non-profit agency that specializes in services for those experiencing homelessness, mental health crisis, or currently engage in substance use. The successful candidate will be willing to build skills which specialize in engaging and, at times, deescalating clients in order to provide smooth communication between the client and their care team. MAJOR DUTIES AND RESPONSIBILITIES: Front Desk & Lobby - Client Interactions: Greet agency clients and visitors who enter the office and inform appropriate staff of their arrival. Assist in maintaining a comfortable milieu while tolerant of unusual and bizarre client behavior. Observe client behaviors inside lobbies and entryways, and intervene when necessary to discourage loitering, fighting, use or sale of drugs and alcohol, and other uncivil or illegal behaviors. Provide assistance to homeless individuals and others who are experiencing crises caused by mental illness and/or due to drug/alcohol consumption. Provide information about and referral to other services available in the community to homeless people and others in need. Ensure cleanliness of lobby area, interview/conference rooms and work area. Phones/Mail/Office Supplies: Answer incoming calls promptly with proper etiquette; route calls to appropriate persons; transfers call to voice mail or take messages as needed. Provide basic information on agency and services as appropriate over the phone. Process mail for clients and staff: Accept mail from USPS, UPS, FedEx, and other independent vendors, sort/distribute mail, and enter received client mail into tracking database. Order, maintain and dispense office supplies and forms needed by staff. Schedule routine maintenance of office machines. Paperwork: Assist program staff to update and maintain current resource lists and information manuals. Copy and collate forms and documents of various types for agency staff; monitor and maintain adequate supply of commonly used materials. Track company vehicles, maintain MS Outlook reservation calendar, enter any maintenance requests as needed. Enter client and service data on mental health program clients; coordinate with mental health program staff to ensure accuracy and completeness of information entered into system. Organize, file and/or store source documents for data entered into system, following established procedures for retention or disposal of documents. Generate reports from DESC's database and distribute them to appropriate staff. Non-position specific: Participate in staff meetings and in-service trainings, as appropriate. Other duties as assigned. Requirements: MINIMUM QUALIFICATIONS: Excellent typing and keyboard skills and clerical skills/experience. Computer skills, including data entry and word processing experience, or related experience with the indicated potential to learn these skills quickly. Ability to work independently with a minimum of direct supervision. Willingness to be flexible and work cooperatively with co-workers to accomplish all responsibilities of the team. Initiative and creativity in problem solving and system development. Careful attention to detail. Ability to communicate and work effectively with staff from various backgrounds and disciplines. Ability to relate effectively to clients displaying a wide range of unpleasant and/or bizarre behaviors. Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Days Off: Saturday, Sunday Shift: Day Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: This position requires a strong interest in providing administrative support for a non-profit agency that specializes in services for those experiencing homelessness, mental health crisis, or currently engage in substance use. The successful candidate will be willing to build skills which specialize in engaging and, at times, deescalating clients in order to provide smooth communication between the client and their care team. MAJOR DUTIES AND RESPONSIBILITIES: Front Desk & Lobby - Client Interactions: Greet agency clients and visitors who enter the office and inform appropriate staff of their arrival. Assist in maintaining a comfortable milieu while tolerant of unusual and bizarre client behavior. Observe client behaviors inside lobbies and entryways, and intervene when necessary to discourage loitering, fighting, use or sale of drugs and alcohol, and other uncivil or illegal behaviors. Provide assistance to homeless individuals and others who are experiencing crises caused by mental illness and/or due to drug/alcohol consumption. Provide information about and referral to other services available in the community to homeless people and others in need. Ensure cleanliness of lobby area, interview/conference rooms and work area. Phones/Mail/Office Supplies: Answer incoming calls promptly with proper etiquette; route calls to appropriate persons; transfers call to voice mail or take messages as needed. Provide basic information on agency and services as appropriate over the phone. Process mail for clients and staff: Accept mail from USPS, UPS, FedEx, and other independent vendors, sort/distribute mail, and enter received client mail into tracking database. Order, maintain and dispense office supplies and forms needed by staff. Schedule routine maintenance of office machines. Paperwork: Assist program staff to update and maintain current resource lists and information manuals. Copy and collate forms and documents of various types for agency staff; monitor and maintain adequate supply of commonly used materials. Track company vehicles, maintain MS Outlook reservation calendar, enter any maintenance requests as needed. Enter client and service data on mental health program clients; coordinate with mental health program staff to ensure accuracy and completeness of information entered into system. Organize, file and/or store source documents for data entered into system, following established procedures for retention or disposal of documents. Generate reports from DESC's database and distribute them to appropriate staff. Non-position specific: Participate in staff meetings and in-service trainings, as appropriate. Other duties as assigned. Requirements MINIMUM QUALIFICATIONS: Excellent typing and keyboard skills and clerical skills/experience. Computer skills, including data entry and word processing experience, or related experience with the indicated potential to learn these skills quickly. Ability to work independently with a minimum of direct supervision. Willingness to be flexible and work cooperatively with co-workers to accomplish all responsibilities of the team. Initiative and creativity in problem solving and system development. Careful attention to detail. Ability to communicate and work effectively with staff from various backgrounds and disciplines. Ability to relate effectively to clients displaying a wide range of unpleasant and/or bizarre behaviors. Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $30.50 - $33.69