Scheduling Coordinator jobs at PeaceHealth - 33 jobs

PeaceHealth is seeking a **Patient Access Representative - Admitting for a Per Diem/Relief, Variable position.** The salary range for this job opening at PeaceHealth is $22.50 - $33.73. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. **Job Summary** Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. **Details of the Position:** + Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart. + Collects patient balances, co-payment, co-insurance, or other payment types. + Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. + Responds to customer's inquiries. + Assists with departmental coverage as needed. + Manages daily appointment schedules which may include reminder calls and calling all referrals. + May transport patients utilizing escort or wheeled transport equipment. + Performs other duties as assigned. **What you bring:** + High School Diploma Preferred: or equivalent + Minimum of 1 year Required: Medical office or related customer service experience and + Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook **Skills** + Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred) + Knowledge of insurance process and regulations. (Preferred) + Must be able to manage conflict effectively and professionally. (Required) + Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required) + Good customer service skills and good interpersonal skills. (Required) **Department / Location Specific Notes** St. Joseph Medical Center, Peace Island Medical Center, United General Medical Center, Ketchikan Medical Center, Cottage Grove Medical Center and Peace Harbor Medical Center: + Management of ED incoming phone calls and may be required to provide switchboard coverage. + Monitor OB Prosec/McKinley alarm system. + May be required to assist with Cardiac Rehab departmental charge entry. **Working Conditions** + Consistently operates computer and other office equipment. + Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. + Sedentary work. + Predominantly operates in an office environment. + Ability to communicate and exchange accurate information. + The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. For additional information or questions, please email Jen Worthington at **************************** or call ************. PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (********************************************************************************************************************************** . For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws. This position is represented by a collective bargaining agreement. There may be more than one opening on this posting. REQNUMBER: 119391

Department Name: Patient Contact Ctr Imaging Work Shift: Day Job Category: Marketing and Communications Estimated Pay Range: $19.06 - $28.60 / hour, based on location, education, & experience. In accordance with State Pay Transparency Rules. Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care - and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you. We are seeking candidates who are motivated and enthusiastic to be part of a dynamic team of Health Schedulers. Within this position you will be responsible for answering inbound calls, scheduling, rescheduling and canceling patient appointments as required. Answering patients' questions regarding basic medical questions and procedures. Providing instructions to patients to ensure that they are prepared for examinations and procedures as well as confirming patient appointments. You must be able to communicate well with our patients and provide extraordinary customer service. There is room for growth and this role offers great stability. Our positions are REMOTE and you can work in any Banner approved states. A successful candidate should have a designated area away from distractions to complete this job, attend all training sessions, have established internet connection and able to complete a hardwired internet connection. This position also requires someone who is comfortable working with multiple scheduling systems at a time and navigate through the systems effortlessly while staying organized and viewing 8 or more windows at a time. This is a high-volume call center that requires you to be on the phone back-to-back handling inbound calls of 50+. You may be asked to assist/ cross train in other scheduling departments when needed. Call Center, Health Care, Front Desk, Receptionist OR Customer Service highly desired. Full Time Shifts: Will vary between the hours of 6:00am-7:00pm, Monday through Friday, depending on the department needs. Saturday 5-hour shift may also be required from 8am-1pm for some departments. Departments: Hospital Imaging Centralized Scheduling, Banner Imaging, Primary Care, MD Anderson Cancer Center and Specialties such as Orthro, Sports Meds, Urology, Neurology, Peds etc.…. Openings: We currently have a few openings for each department which will be discussed during the interview process. Training: Remote- M-F 8am-4:30pm, this can change depending on department needs, equipment will be provided. Cameras are required during trainings and meetings. Shifts are not flexible to accommodate personal appointments during the day. This is a call center role that requires you to work scheduled hours due to business needs. Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care. POSITION SUMMARY This position is responsible for scheduling across the system for physicians, medical facilities and medical practices by coordinating all aspects of scheduling including, but not limiting to, facility resources, physicians, authorizations, insurance verification, benefits and setting payment expectations to ensure an exceptional customer experience at each point of service. Using a broad understanding of customer engagement strategies, clinical procedures and company facilities, this position provides accurate and timely information to create an experience that is easy, empathetic and differentiated in the marketplace. CORE FUNCTIONS 1. Schedules medical appointments through coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations and payers. Receives and initiates calls to/from patients, providers, provider offices and facilities, while following all established scheduling procedures and protocols to ensure patients receive the care they need, when and where they need it. 2. Effectively schedules appointments, tests and/or procedures leveraging various electronic medical record / scheduling software systems according to protocols established by clinical staff and scheduling standards. Identifies alternative schedule solutions in the event patient's preference is not available, while adhering to procedures and protocols and ensuring patient safety. 3. Obtains patient demographics, insurance information and necessary documents required to secure authorizations, referrals, or other data as determined by various facilities and insurance carriers. Responsible for obtaining and properly documenting all necessary and accurate data during the intake/registration process. Acquires and documents pertinent patient medical information in accordance with procedural guidelines. 4. Provides patients with information, pre and post-test instruction, provides location of appointment and directions. This position answers questions as necessary within guidelines and protocols. Refers questions to medical offices as appropriate. Ensures patient has “no surprises” at point of service by setting payment expectations, as well as, providing estimated payment detail where applicable. 5. Effectively communicates and builds impactful relationships through written, digital and verbal channels with patients, facilities, providers and other clinical colleagues to ensure an easy, empathetic, solution-orientated patient experience, included but not limited to phone, chat, email, electronic medical record messaging and other digital channels. Anticipates patient and provider needs and responds accordingly. 6. Solicits, labels, stores and manages scanned documents and orders received from physician offices in the document imaging software system. Ensures that all appropriate documents are received prior to appointments and ensures that orders are compliant with each facility's policy. 7. Where applicable, collects pre-payments and verifies insurance coverage to ensure “no surprises” and enable patient ease. 8. Services inbound and outbound customer and staff communications for all facilities in the states in which they operate. Works with various departments and staff to provide accurate managed care information. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Requires skills and abilities typically attained with minimum of 1 or more years of customer service or related experience in a healthcare setting, such as medical office/clinic or hospital scheduling. Other acceptable experience includes lab, medical transcription, medical assistant or receptionist in a medical setting or other equivalent experience. Demonstrated ability to provide essential customer service and knowledge in a high paced inbound contact center environment Ability to use technology tools to research and obtain accurate information to respond to customer inquiries via incoming calls, emails and/or instant messaging/chat avenues while maintaining a professional solutions and service-oriented demeanor at all times. Effective ability to build customer loyalty through positive customer interactions and provide an easy experience. Demonstrated ability to utilize computer and typing skills. Excellent interpersonal and communication skills to maintain a positive and helpful attitude with customers, providers and clinic operations. Must have the ability to follow oral and written directions as they relate to the functions listed above. Must have the ability to acquire and utilize a sound knowledge of the company's customer information systems. Must possess excellent organizational and time management skills. Accurate and efficient keyboarding skills, the ability to work effectively with common office software are required. Requires effective teamwork skills and the ability to meet deadlines and productivity standards. PREFERRED QUALIFICATIONS Experience in an in-bound call center or scheduler in a practice management environment preferred. Knowledge of payor contract terms and processes preferred. Some level of familiarity with medical terminology strongly preferred. Knowledge of payor contract terms and processes is preferred. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial "face and attitude" of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager. Job Summary Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions * Perform routine administrative and clerical duties relating to a clinical service or physician practice office. * Make patient appointments and maintain appointment records. * Greet and assist patients. * Answer telephones, assist callers with routine inquiries, and schedule appointments. * File materials in patient folders and print appointment schedules. * Process patient billing forms and scan documents to patient medical record/LMR. * Call for patient medical records and laboratory test results. * Open and distribute unit mail or faxes. * Type forms, records, schedules, memos, etc., as directed. * Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. * Acts as "Super User" for scheduling, registration and billing systems. * Provides assistance and training to others in these areas. * May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities * Proficiency with all Office Suite, * Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. * Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. * Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. * Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. * Managing one's own time and the time of others. * Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Position Summary Provides administrative support to the infusion suite clinical staff and patients to ensure a seamless patient experience start, entering a new patient into our system, to finish, when a patient leaves the infusion suite. Professionally greets and welcomes patients to the infusion suite. Schedules appointments for patients in an efficient and timely manner. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff. Supports and adheres to the Intrafusion by McKesson Compliance Program, to include the Code of Ethics, Business Standards, Standard Operating Procedures, and Intrafusion by McKesson's Shared Values. Key Responsibilities Greets patients to the infusion suite in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival. Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and files patient forms into the EMR. Updates demographics and insurance information in the system. Collects co-pays and balances; provides receipt. Answers, screens, and responds to routine questions, routing to appropriate personnel as indicated, or taking thorough messages if the necessary personnel is unavailable. Checks and communicates messages in an accurate and timely manner according to procedures, documenting accordingly. Checks patients out after discharge from appointment by infusion Registered Nurse. Schedules returning appointments in accordance with physician order and, as applicable, insurance approval. Provides patients with appointment details and provides confirmation calls prior. Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of the cancellation and makes note in patient chart. Provides general administrative support by electronically filing charts and forms and sorting inbound emails, correspondence, or faxes. Maintains infusion suite in a neat and orderly manner. Maintains a legible supply of forms and appropriate office and medical supplies required for the infusion suite's daily activities. Unboxes and checks in medication inventory promptly upon receipt, labeling and storing medications as directed Completes medication inventory counts into system at the end of each day worked, communicating any concerns to the clinical and business office teams per protocol Enters new patients and/or changes in therapy into the EMR per workflow, monitors each until approval is obtained, schedules patient once approved, and provides updates to provider or patient throughout the approval process upon request Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records. Other duties as requested or assigned. May type memos and forms. Minimum Requirement Typically requires 3+ years of related experience. Education High school diploma or equivalent required. Five years of experience in a healthcare setting required. Critical Skills Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required. Must successfully complete required e-learning courses within 90 days of occupying position. Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands in a fast-paced environment, shifting priorities; demonstrates flexibility. Shows Work Commitment: Sets high standards of performance and works efficiently to achieve them. Commits to Quality: Emphasizes the need to deliver quality services Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range. Work Environment The work environment may include exposure to communicable diseases, toxic substances, radiation, medical preparations and other conditions common to a clinic environment. Work will involve in-person interaction with co-workers and management We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $20.30 - $33.83 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com. McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

PeaceHealth is seeking a **Patient Access Representative - Admitting for a Per Diem/Relief, 0.000001 FTE, Variable position.** The salary range for this job opening at PeaceHealth is $23.49 - $31.71. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. Spotlight on PeaceHealth Peace Island Medical Center | Friday Harbor, WA A Better Workplace Community (********************************************* **Job Summary** Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. **Details of Position** + Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart. + Collects patient balances, co-payment, co-insurance, or other payment types. + Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. + Responds to customer's inquiries. + Assists with departmental coverage as needed. + Manages daily appointment schedules which may include reminder calls and calling all referrals. + May transport patients utilizing escort or wheeled transport equipment. + Performs other duties as assigned. **What You Bring** + Preferred: High School Diploma or equivalent + Required: Minimum of 1-year medical office or related customer service experience and + Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook **Skills** + Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred) + Knowledge of insurance process and regulations. (Preferred) + Must be able to manage conflict effectively and professionally. (Required) + Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required) + Good customer service skills and good interpersonal skills. (Required) **Department / Location Specific Notes** **_Peace Island Medical Center:_** + Management of ED incoming phone calls, and may be required to provide switchboard coverage. + Monitor OB Prosec/McKinley alarm system. + May be required to assist with Cardiac Rehab departmental charge entry. **Working Conditions** + Consistently operates computer and other office equipment. + Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. + Sedentary work. + Predominantly operates in an office environment. + Ability to communicate and exchange accurate information. + The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (********************************************************************************************************************************** . For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws. REQNUMBER: 117650

**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** This role provides essential operational and technical support for Primary Care in Rochester and Kasson by managing digital content, organizing key documents, and maintaining web-based resources. This role ensures that providers, staff, and patients have access to accurate, up‑to‑date information across internal and external platforms. Requires strong organizational skills, attention to detail, ability to manage multiple priorities, excellent communication and problem-solving abilities. + Manages and maintains Primary Care internet and intranet sites, ensuring all pages, documents, and resources remain current, accurate, and user‑friendly. + Creates, updates, and optimizes web content using appropriate web languages, content management tools, and software platforms. + Oversees the structure, layout, and navigation of SharePoint sites and subsites; organizes libraries, permissions, and document workflows to support operational efficiency. + Ensures timely loading, formatting, and lifecycle management of digital documents, policies, protocols, and reference materials. + Preferred experience with SharePoint site administration, website content management, or digital resource organization. + Other duties and responsibilities assigned as needed. **Work will primarily be performed remotely but at times will require incumbent to be on site. Therefore, the individual must live within driving distance of any Mayo Clinic Health System.** **Qualifications** High school diploma or equivalent required. Formal education or experience with web development languages/software or two years administrative experience including web development required. Previous supervision experience beneficial. Experience with database software such as Access and Excel desired. Prefer experience working in a healthcare environment. Excellent time management, team facilitation, and team building skills required. Ability to coordinate multiple projects, provide attention to detail, ability to follow through on assignments/tasks and ability to work with others to ensure consistency, validity, and accuracy. Ability to exercise independent problem solving. **Exemption Status** Nonexempt **Compensation Detail** $24.07 - $34.95 / hour. **Benefits Eligible** Yes **Schedule** Full Time **Hours/Pay Period** 80 **Schedule Details** Regular Hours 8:00am - 5:00pm CST, may have option to flex hours but nothing before 7:00am CST. **Weekend Schedule** N/A **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (***************************************** **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Joy Kundrata **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights * Medical: Multiple plan options. * Dental: Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with national network. * Pre-Tax Savings: HSA and FSAs for eligible expenses. * Retirement: Competitive retirement package to secure your future. Responsibilities This role provides essential operational and technical support for Primary Care in Rochester and Kasson by managing digital content, organizing key documents, and maintaining web-based resources. This role ensures that providers, staff, and patients have access to accurate, up‑to‑date information across internal and external platforms. Requires strong organizational skills, attention to detail, ability to manage multiple priorities, excellent communication and problem-solving abilities. * Manages and maintains Primary Care internet and intranet sites, ensuring all pages, documents, and resources remain current, accurate, and user‑friendly. * Creates, updates, and optimizes web content using appropriate web languages, content management tools, and software platforms. * Oversees the structure, layout, and navigation of SharePoint sites and subsites; organizes libraries, permissions, and document workflows to support operational efficiency. * Ensures timely loading, formatting, and lifecycle management of digital documents, policies, protocols, and reference materials. * Preferred experience with SharePoint site administration, website content management, or digital resource organization. * Other duties and responsibilities assigned as needed. Work will primarily be performed remotely but at times will require incumbent to be on site. Therefore, the individual must live within driving distance of any Mayo Clinic Health System. Qualifications High school diploma or equivalent required. Formal education or experience with web development languages/software or two years administrative experience including web development required. Previous supervision experience beneficial. Experience with database software such as Access and Excel desired. Prefer experience working in a healthcare environment. Excellent time management, team facilitation, and team building skills required. Ability to coordinate multiple projects, provide attention to detail, ability to follow through on assignments/tasks and ability to work with others to ensure consistency, validity, and accuracy. Ability to exercise independent problem solving. Exemption Status Nonexempt Compensation Detail $24.07 - $34.95 / hour. Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Regular Hours 8:00am - 5:00pm CST, may have option to flex hours but nothing before 7:00am CST. Weekend Schedule N/A International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Joy Kundrata

You are the first face patients see - setting the tone for a welcoming and positive experience. Simply put, you are the face of Legacy. As we work to fulfill our mission of making life better for others, we need compassionate and capable individuals to guide patients through every step of their healthcare journey. As a Patient Access Representative, you'll use your strong communication and interpersonal skills to collect insurance and other essential information, assist patients and families in understanding their financial responsibilities, collect co-payments, and ensure required legal documentation is obtained for state and federal compliance. Your attention to detail in creating accurate medical and financial records will make a meaningful difference for both patients and our medical teams. Patient Access operates 24/7, with shifts that may be 8 to 10 hours in length. Our ideal candidate will have a flexible schedule and be willing to work day, evening, and night shifts, including weekends and holidays. Candidates must also be available to complete a full-time training period lasting 5-8 weeks. Responsibilities The Patient Access Representative serves as the primary non-clinical contact for all hospital-based patient visits. Responsibilities include: Greeting, registering, checking in, and admitting patients according to scope and service line. Collecting patient demographics, identifying medical providers involved in care, and documenting medical decision-makers. Verifying insurance coverage and benefits, and determining patient financial responsibilities. Assisting patients and families in understanding active insurance coverage and providing guidance on accessing financial and insurance resources. Offering self-pay information and applicable discounts. Collecting copayments, coinsurances, deposits, and payments as appropriate. Collaborating with Revenue Cycle departments and hospital units to ensure accurate medical and financial records. Collecting and submitting required legal documentation to meet State and Federal compliance regulations. Qualifications Education: High School diploma or equivalent required. Two years college education including satisfactory completion of college level Health Records coursework preferred. Experience: A minimum of one year of healthcare experience or equivalent education in at least one of the following areas required: Patient Access, Medical Records/Health Information or applicable clerical support experience. Six months customer service experience required. Previous registrar and third-party payor experience preferred. An understanding of health plan and benefit structures preferred. Skills: Effective written and verbal communication skills. Critical thinking and problem-solving skills required. Ability to work efficiently with minimal supervision, exercising independent judgment within stated guidelines. Demonstrated effective interpersonal skills which promote cooperation and teamwork. Ability to withstand varying job pressures and organize/prioritize related job tasks. Ability to perform multiple tasks at the same time. Excellent public relations skills and demonstrated ability to communicate in calm, succinct, business-like manner. Ability to deal with people in emergent and/or stressful situations. Ability to identify alternative means of communication as needed. Ability to adapt to change. Keyboard skills and ability to navigate electronic systems applicable to job functions. Ability to maneuver through several applications including electronic medical records, Microsoft Office applications, different software, website, and databases. Demonstrated understanding of complex collection issues. Demonstrated knowledge of multi-payor systems, and understanding and applying e-coverage results preferred. Demonstrated knowledge of billing/collection, past balances, deposits and knowing State and Federal rules and regulations preferred. Ability to understand and adhere to EMTALA (Emergency Medical Treatment and Labor Act) guidelines. Able to communicate patient financial communication, offer financial aid services, educating patients on eligibility and in and out of network status. Ability to enroll patients into Presumptive Medicaid services - which entails a detailed questionnaire with the patient to determine eligibility Knowledge of medical terminology. Pay Range USD $21.88 - USD $31.27 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************

PeaceHealth is seeking a Patient Access Representative - Admitting for a Full Time, 1.00 FTE, Variable position. The salary range for this job opening at PeaceHealth is $22.61 - $33.94. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. **This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.** **Job Summary** Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. **Essential Functions** + Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart. + Collects patient balances, co-payment, co-insurance, or other payment types. + Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. + Responds to customer's inquiries. + Assists with departmental coverage as needed. + Manages daily appointment schedules which may include reminder calls and calling all referrals. + May transport patients utilizing escort or wheeled transport equipment. + Performs other duties as assigned. **Qualifications** **Education** + High School Diploma Preferred: or equivalent **Experience** + Minimum of 1 year Required: Medical office or related customer service experience and + Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook **Credentials** **Skills** + Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred) + Knowledge of insurance process and regulations. (Preferred) + Must be able to manage conflict effectively and professionally. (Required) + Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required) + Good customer service skills and good interpersonal skills. (Required) **Department / Location Specific Notes** PHMG and Outpatient Clinics: + Strong background in customer service may be considered in lieu of medical office or related experience. Southwest: + For PFS Admitting Department, some positions are designated as floating between locations. **Working Conditions** Lifting + Consistently operates computer and other office equipment. + Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. + Sedentary work. Environmental Conditions + Predominantly operates in an office environment. Mental/Visual + Ability to communicate and exchange accurate information. + The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (********************************************************************************************************************************** . For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws. REQNUMBER: 123614

PeaceHealth is seeking a **Patient Access Representative - Oncology for a Per Diem/Relief, Day position** . The salary range for this job opening at PeaceHealth is $22.61 - $33.94. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. **Job Summary** Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. **Details of the Position:** + Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart. + Collects patient balances, co-payment, co-insurance, or other payment types. + Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. + Responds to customer's inquiries. + Assists with departmental coverage as needed. + Manages daily appointment schedules which may include reminder calls and calling all referrals. + May transport patients utilizing escort or wheeled transport equipment. + Performs other duties as assigned. **What you bring:** + High School Diploma preferred or equivalent. + Minimum of 1 year Required: Medical office or related customer service experience. + Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook. **Skills** + Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred) + Knowledge of insurance process and regulations. (Preferred) + Must be able to manage conflict effectively and professionally. (Required) + Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required) + Good customer service skills and good interpersonal skills. (Required) **Department / Location Specific Notes** Care Delivery and Outpatient Clinics: + Strong background in customer service may be considered in lieu of medical office or related experience. **Working Conditions** + Consistently operates computer and other office equipment. + Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. + Sedentary work. + Predominantly operates in an office environment. + Ability to communicate and exchange accurate information. + The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. For additional information or questions, please email Jen Worthington at **************************** or call ************. PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (********************************************************************************************************************************** . For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws. This position is represented by a collective bargaining agreement. There may be more than one opening on this posting. REQNUMBER: 120347

PeaceHealth is seeking a **Patient Access Representative - Admitting for a Per Diem/Relief, Variable position.** The salary range for this job opening at PeaceHealth is $21.37 - $32.04. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. Spotlight on PeaceHealth St. Joseph Medical Center | Bellingham, WA A Better Workplace Community (********************************************* **Job Summary** Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. **Details of the Position:** + Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart. + Collects patient balances, co-payment, co-insurance, or other payment types. + Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. + Responds to customer's inquiries. + Assists with departmental coverage as needed. + Manages daily appointment schedules which may include reminder calls and calling all referrals. + May transport patients utilizing escort or wheeled transport equipment. + Performs other duties as assigned. **What you bring:** + High School Diploma Preferred: or equivalent. + Minimum of 1 year Required: Medical office or related customer service experience. + Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook **Skills** + Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred) + Knowledge of insurance process and regulations. (Preferred) + Must be able to manage conflict effectively and professionally. (Required) + Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required) + Good customer service skills and good interpersonal skills. (Required) **Working Conditions** + Consistently operates computer and other office equipment. + Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. + Sedentary work. + Predominantly operates in an office environment. + Ability to communicate and exchange accurate information. + The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. For additional information or questions, please email Jen Worthington at **************************** or call ************. PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (********************************************************************************************************************************** . For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws. This position is represented by a collective bargaining agreement. There may be more than one opening on this posting. REQNUMBER: 112572

PeaceHealth is seeking a Patient Access Representative - Urology for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $23.16 - $31.26. Projected Shift of 8:30 - 5:30 PM M-F The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. Job Summary Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. Details of the Position: * Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart. * Collects patient balances, co-payment, co-insurance, or other payment types. * Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. * Responds to customer's inquiries. * Assists with departmental coverage as needed. * Manages daily appointment schedules which may include reminder calls and calling all referrals. * May transport patients utilizing escort or wheeled transport equipment. * Performs other duties as assigned. What you bring: * High School Diploma Preferred: or equivalent * Minimum of 1 year Required: Medical office or related customer service experience * Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook Skills * Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred) * Knowledge of insurance process and regulations. (Preferred) * Must be able to manage conflict effectively and professionally. (Required) * Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required) * Good customer service skills and good interpersonal skills. (Required) Department / Location Specific Notes Care Delivery and Outpatient Clinics: * Strong background in customer service may be considered in lieu of medical office or related experience. Working Conditions * Consistently operates computer and other office equipment. * Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Sedentary work. * Predominantly operates in an office environment. * Ability to communicate and exchange accurate information. * The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. For additional information or questions, please email Jen Worthington at **************************** or call ************. PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility. For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

PeaceHealth is seeking a **Patient Access Representative - Endoscopy Outpatient Lab for a Part Time, 0.80 FTE, Day position.** The salary range for this job opening at PeaceHealth is $22.59 - $30.49. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. **Job Summary** Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. **Details of the Position:** + Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart. + Collects patient balances, co-payment, co-insurance, or other payment types. + Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. + Responds to customer's inquiries. + Assists with departmental coverage as needed. + Manages daily appointment schedules which may include reminder calls and calling all referrals. + May transport patients utilizing escort or wheeled transport equipment. + Performs other duties as assigned. **What you bring:** + High School Diploma Preferred: or equivalent + **Minimum of 1 year Required:** Medical office or related customer service experience + Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook **Skills** + Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred) + Knowledge of insurance process and regulations. (Preferred) + Must be able to manage conflict effectively and professionally. **(Required)** + Excellent time management skills, with an emphasis on meeting time sensitive deadlines. **(Required)** + Good customer service skills and good interpersonal skills. **(Required)** **Department / Location Specific Notes** Care Delivery and Outpatient Clinics: + Strong background in customer service may be considered in lieu of medical office or related experience. **Working Conditions** + Consistently operates computer and other office equipment. + Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. + Sedentary work. + Predominantly operates in an office environment. + Ability to communicate and exchange accurate information. + The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. For additional information or questions, please email Jen Worthington at **************************** or call ************. PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (********************************************************************************************************************************** . For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws. REQNUMBER: 122740

PeaceHealth is seeking a **Patient Access Representative - Clinical Non Union Float Pool for a Full Time, 1.00 FTE, Day position.** The salary range for this job opening at PeaceHealth is $22.59 - $30.49. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. **Job Summary** Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. **Details of the Position:** + Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart. + Collects patient balances, co-payment, co-insurance, or other payment types. + Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. + Responds to customer's inquiries. + Assists with departmental coverage as needed. + Manages daily appointment schedules which may include reminder calls and calling all referrals. + May transport patients utilizing escort or wheeled transport equipment. + Performs other duties as assigned. **What you bring:** + High School Diploma preferred or equivalent. + Minimum of 1 year Required: Medical office or related customer service experience. + Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook. **Skills** + Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred) + Knowledge of insurance process and regulations. (Preferred) + Must be able to manage conflict effectively and professionally. **(Required)** + Excellent time management skills, with an emphasis on meeting time sensitive deadlines. **(Required)** + Good customer service skills and good interpersonal skills. **(Required)** **Working Conditions** + Consistently operates computer and other office equipment. + Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. + Sedentary work. + Predominantly operates in an office environment. + Ability to communicate and exchange accurate information. + The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. For additional information or questions, please email Jen Worthington at **************************** or call ************. PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (********************************************************************************************************************************** . For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws. REQNUMBER: 120060

PeaceHealth is seeking a **Patient Access Representative - Admitting for a Part Time, 0.60 FTE, Variable position.** The salary range for this job opening at PeaceHealth is $22.59 - $30.49. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. **Job Summary** Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. **Details of the Position:** + Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart. + Collects patient balances, co-payment, co-insurance, or other payment types. + Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. + Responds to customer's inquiries. + Assists with departmental coverage as needed. + Manages daily appointment schedules which may include reminder calls and calling all referrals. + May transport patients utilizing escort or wheeled transport equipment. + Performs other duties as assigned. **What you bring:** + High School Diploma Preferred: or equivalent + **Minimum of 1 year Required:** Medical office or related customer service experience and + Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook **Skills** + Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred) + Knowledge of insurance process and regulations. (Preferred) + Must be able to manage conflict effectively and professionally. **(Required)** + Excellent time management skills, with an emphasis on meeting time sensitive deadlines. **(Required)** + Good customer service skills and good interpersonal skills. **(Required)** **Working Conditions** + Consistently operates computer and other office equipment. + Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. + Sedentary work. + Predominantly operates in an office environment. + Ability to communicate and exchange accurate information. + The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. For additional information or questions, please email Jen Worthington at **************************** or call ************. PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (********************************************************************************************************************************** . For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws. REQNUMBER: 123603

PeaceHealth is seeking a **Patient Access Representative - Admitting for a Per Diem/Relief, Variable position.** The salary range for this job opening at PeaceHealth is $22.59 - $30.49. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. **Job Summary** Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. **Details of the Position:** + Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart. + Collects patient balances, co-payment, co-insurance, or other payment types. + Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. + Responds to customer's inquiries. + Assists with departmental coverage as needed. + Manages daily appointment schedules which may include reminder calls and calling all referrals. + May transport patients utilizing escort or wheeled transport equipment. + Performs other duties as assigned. **What you bring:** + High School Diploma Preferred: or equivalent + Minimum of 1 year Required: Medical office or related customer service experience and + Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook **Skills** + Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred) + Knowledge of insurance process and regulations. (Preferred) + Must be able to manage conflict effectively and professionally. (Required) + Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required) + Good customer service skills and good interpersonal skills. (Required) **Working Conditions** + Consistently operates computer and other office equipment. + Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. + Sedentary work. + Predominantly operates in an office environment. + Ability to communicate and exchange accurate information. + The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. For additional information or questions, please email Jen Worthington at **************************** or call ************. PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (********************************************************************************************************************************** . For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws. REQNUMBER: 120615

PeaceHealth is seeking a **Patient Access Representative - Admitting for a Per Diem/Relief, Variable position.** The salary range for this job opening at PeaceHealth is $22.59 - $30.49. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. **Job Summary** Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. **Details of the Position:** + Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart. + Collects patient balances, co-payment, co-insurance, or other payment types. + Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. + Responds to customer's inquiries. + Assists with departmental coverage as needed. + Manages daily appointment schedules which may include reminder calls and calling all referrals. + May transport patients utilizing escort or wheeled transport equipment. + Performs other duties as assigned. **What you bring:** + High School Diploma Preferred: or equivalent + Minimum of 1 year Required: Medical office or related customer service experience and + Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook **Skills** + Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred) + Knowledge of insurance process and regulations. (Preferred) + Must be able to manage conflict effectively and professionally. (Required) + Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required) + Good customer service skills and good interpersonal skills. (Required) **Department / Location Specific Notes** United General Medical Center: + Management of ED incoming phone calls, and may be required to provide switchboard coverage. + Monitor OB Prosec/McKinley alarm system. + May be required to assist with Cardiac Rehab departmental charge entry. **Working Conditions** + Consistently operates computer and other office equipment. + Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. + Sedentary work. + Predominantly operates in an office environment. + Ability to communicate and exchange accurate information. + The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. For additional information or questions, please email Jen Worthington at **************************** or call ************. PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (********************************************************************************************************************************** . For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws. REQNUMBER: 120616

PeaceHealth is seeking a Patient Access Representative - Family Practice for a Full Time, 1.00 FTE, Variable position. The salary range for this job opening at PeaceHealth is $22.07 - $29.71. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. Job Summary Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. Details of the Position * Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart. * Collects patient balances, co-payment, co-insurance, or other payment types. * Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. * Responds to customer's inquiries. * Assists with departmental coverage as needed. * Manages daily appointment schedules which may include reminder calls and calling all referrals. * May transport patients utilizing escort or wheeled transport equipment. * Performs other duties as assigned. What you bring * High School Diploma Preferred: or equivalent * Minimum of 1 year Required: Medical office or related customer service experience and * Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook * Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred) * Knowledge of insurance process and regulations. (Preferred) * Must be able to manage conflict effectively and professionally. (Required) * Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required) * Good customer service skills and good interpersonal skills. (Required) Department / Location Specific Notes Care Delivery and Outpatient Clinics: * Strong background in customer service may be considered in lieu of medical office or related experience. St. John Medical Center: * May be required to assist with scheduling for other imaging services and/or ancillary services Working Conditions * Consistently operates computer and other office equipment. * Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Sedentary work. * Predominantly operates in an office environment. * Ability to communicate and exchange accurate information. * The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. For additional information or questions, please email Jen Worthington at **************************** or call ************. PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility. For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws. This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.

PeaceHealth is seeking a **Patient Access Representative - Family Practice for a Full Time, 1.00 FTE, Variable position.** The salary range for this job opening at PeaceHealth is $22.07 - $29.71. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. **Job Summary** Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. **Details of the Position** + Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart. + Collects patient balances, co-payment, co-insurance, or other payment types. + Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. + Responds to customer's inquiries. + Assists with departmental coverage as needed. + Manages daily appointment schedules which may include reminder calls and calling all referrals. + May transport patients utilizing escort or wheeled transport equipment. + Performs other duties as assigned. **What you bring** + High School Diploma Preferred: or equivalent + **Minimum of 1 year Required:** Medical office or related customer service experience and + Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook + Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred) + Knowledge of insurance process and regulations. (Preferred) + Must be able to manage conflict effectively and professionally. **(Required)** + Excellent time management skills, with an emphasis on meeting time sensitive deadlines. **(Required)** + Good customer service skills and good interpersonal skills. **(Required)** **Department / Location Specific Notes** Care Delivery and Outpatient Clinics: + Strong background in customer service may be considered in lieu of medical office or related experience. St. John Medical Center: + May be required to assist with scheduling for other imaging services and/or ancillary services **Working Conditions** + Consistently operates computer and other office equipment. + Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. + Sedentary work. + Predominantly operates in an office environment. + Ability to communicate and exchange accurate information. + The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. For additional information or questions, please email Jen Worthington at **************************** or call ************. PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (********************************************************************************************************************************** . For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws. This position is represented by a collective bargaining agreement. There may be more than one opening on this posting. REQNUMBER: 124241