Customer Service Center Agent I- Bilingual
Peak Vista Community Health Centers job in Colorado Springs, CO
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
Compensation (Pay): $16.00 to $23.20 hourly/based on experience.
Summary of Benefits:
Medical, Dental, Vision, Life, STD, LTD
403(b) Retirement with Company Match
Paid Time Off
Tuition Assistance
Perks Rewards
Employee Assistance Program
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Job Summary:
Responsible for providing excellent, compassionate, and empathetic customer service to each unique individual calling Peak Vista through one-call resolution. Must have Empathy and compassion, patience, ability to listen with understanding, and ability to adapt to change.
Essential Duties and Responsibilities:
Processes all calls in an efficient, effective, compassionate, and courteous manner.
Follows all instructions, procedures, protocols, and updates necessary for answering and handling calls for an exceptional patient experience.
Provides professional patient care by obtaining, verifying, and documenting necessary demographic, insurance, and other vital information.
Schedules and re-schedules patient appointments communicate patient concerns and questions to care team in medical home and put patients in contact with the correct department to help meet their needs.
Proficient with all technology programs to include but not limited to: NextGen, Sharepoint, CISCO, Finesse, Microsoft Office.
Utilizes resource materials for accuracy and efficiency.
Responds with the utmost courtesy and empathy to all unique patient requests.
Takes complete messages with patient information and concerns and forward for appropriate follow up in an efficient manner.
Understands and abides by HIPPAA guidelines.
Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership.
Other duties as assigned
Supervision Exercised: None
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High school diploma or equivalent education. Bilingual Required
Work Experience:
Six months customer service experience in any environment, preferred.
*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.
**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
Receptionist/Referral & Resource Navigator
Peak Vista Community Health Centers job in Colorado Springs, CO
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
Compensation (Pay): $16.25 to $23.56 hourly/based on experience.
Summary of Benefits:
Medical, Dental, Vision, Life, STD, LTD
403(b) Retirement with Company Match
Paid Time Off
Tuition Assistance
Perks Rewards
Employee Assistance Program
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Location: 722 S Wahsatch Ave, Colorado Springs, CO 80903
Job Summary: This position is a combination of both the Receptionist and Resource Navigator roles, working to fill the various Center needs as they arrive. Receptionist is the first line of customer service at the centers and provides direct support and guidance to the patrons of Peak Vista by performing the following duties. The Resource Navigator's primary role is to assist patients with identifying barriers to effective care, assisting the patient in working with community resources to overcome these barriers, and is key in obtaining clinically appropriate services through referral processing inside and outside of the Peak Vista Community Health Centers. The schedule for this role is Monday - Friday 8:00am to 5:00pm.
Employee demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements. The employee enhances the efficiency and productivity of the department by contributing to, and participating in, departmental performance improvement goals.
Essential Duties and Responsibilities include the following:
Schedules appointments.
Performs the necessary intake functions for arriving patients
Answers questions, cash handling, direction of telephone calls and other patient service duties.
Upon arrival, advise patients if provider is delayed.
Informs patient every 15 minutes of appointment status.
Ensures that coverage and presence is always maintained at the front counter. A primary clinic will be assigned, but may on occasion travel to our nearby clinics to assist with coverage or training.
Enhances the effectiveness; efficiency and productivity of the department by contributing to, and participating in, departmental performance improvement goals.
Supports clinical and social referral process through to completion or closure.
Utilizes all referral processes applicable to the payor source, including pre-certifications and prior authorizations.
Collaborates with clinical staff, support teams, and community providers to ensure smooth transition to the most suitable level of care.
Promotes patient education and care plan activities in order to reduce hospital readmission rates through interdisciplinary collaboration to achieve measurable patient outcomes.
Contributes to the implementation of the member's care plan.
Promotes and demonstrates the mission, vision, and Core Values of Peak Vista.
Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership.
Embraces cultural diversity amongst ourselves and our community.
Responsible for the human, financial, and material resources as well as data and information entrusted to us.
Strives to deliver the best outcomes and highest quality service.
Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements.
Other duties as assigned.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spanish bilingual preferred.
Education/Experience:
Education: High school diploma or equivalent education.
Work Experience: Two years of customer service experience preferred.
Computer Skills: Basic - ability to access the intra/internet to manage timecard, review policies and procedures, and read company communications; use e-mail to communicate with co-workers, leadership, and other departments; enter and correct data, modify a workbook, format a worksheet, and use printing functions; create a simple presentation in PowerPoint, run it, and print it
Certificates and Licenses: CPR Certification to be obtained within the first 90 days of employment.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Two. See Exposure Control Plan for details. The noise level in the work environment is usually quiet.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 20 pounds. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand and walk.
*Successful candidates will complete pre-employment screening; which includes but is not limited to, a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol-free workplace and an Equal Opportunity Employer.
*PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com.
EDDA - International Circle Clinic
Peak Vista Community Health job in Colorado Springs, CO
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
Compensation (Pay): $22.50 to $32.63/per hour based on experience.
A $1000 sign on bonus will be paid in the following manner: $300 payout upon 30 days of employment, $300 payout upon 90 days of employment, and $400 payout upon one year of employment*.
* Current employees are not eligible for the sign on bonus.
Loyalty Bonus - $1200 upon 1 year of service and then a $300 payout for every additional 3 months worked. This applies to only FT employees. The amount will be prorated for PT employees.
Summary of Benefits:
* Medical, Dental, Vision, Life, STD, LTD
* 403(b) Retirement with Company Match
* Paid Time Off
* Tuition Assistance
* Perks Rewards
* Employee Assistance Program
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Location: 2828 International Circle Suite 100, Colorado Springs, CO 80910
Job Summary: Performs those duties to assist the Clinical Dental Director (CDD), Dental Operations Director (DOD), Dentists, and Hygienists in the care and treatment of patients including but not limited to placing and restoring amalgam and resin type restorative procedures. Performs reception, chair-side assisting, inventory and dental records duties.
Essential Duties and Responsibilities:
* Assists the dentist and hygienists in chair-side procedures routinely done in a general dental practice.
* Responsible for preparation and setting up of instruments, materials, and equipment necessary for each procedure.
* Responsible for the sterilization of instruments, and the cleaning and routine maintenance of equipment and work areas.
* Assists with front desk responsibilities as needed, including, but not limited to: 1) scheduling and recall process; 2) reception of patients and updating patient records.
* Assists in processing encounters, billing and bookkeeping procedures.
* Identifies patient related medical and/or social concerns.
* Reports inventory problems and/or supply requests to Dental Assistant Supervisor (DAS)/DOD.
* Communicates concerns or problems with patient flow, customer service or quality assurance to DAS.
* Assists Dental Hygienist in the initiation and maintenance of the dental prevention and dental education program in an integrated medical setting.
* Maintains a safe work environment by remaining informed of and compliant with the clinic's safety policies, and by application of safe practices.
* Assists in the training of new Dental Assistants.
* Performs placing and restoring amalgam and resin type restorative procedures.
* Ability to travel inside and outside of the Colorado Springs area to provide supports as necessary.
* Promotes and demonstrates the mission, vision, and Core Values of Peak Vista.
* Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership.
* Embraces cultural diversity amongst ourselves and our community.
* Responsible for the human, financial, and material resources as well as data and information entrusted to us.
* Strives to deliver the best outcomes and highest quality service
* Enhances the effectiveness; efficiency and productivity of the department by contributing to, and participating in, departmental performance improvement goals.
* Other duties as assigned
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spanish bilingual preferred.
Education/Experience:
Education: High school diploma or equivalent education.
Work Experience: EDDA Certificate or 3 years of EDDA experience required in lieu of certificate. 1 year working as a chair-side Dental Assistant required.
Computer Skills: Intermediate - ability to access the intra/internet to manage timecard, review policies and procedures, and read company communications; use e-mail to communicate with co-workers, leadership, and other departments; use and create a variety of templates, complex tables, merges; manage table data, sort and filter merges, and also perform basic work with existing Macros; customize toolbars, import and insert graphs, embed Excel data, and elaborate reports; work with multiple worksheets, filter data, use integrate functions, and manipulate databases; customize templates and the PowerPoint environment, and to make a presentation interactive by using hyperlinks and action buttons
Certificates and Licenses: X-ray certification and CPR certification required. Valid Colorado driver's license and proof of insurance. Must meet and maintain driver criteria as prescribed by Peak Vista's insurance underwriter.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: Long periods of standing, moving, and sitting. Frequent bending and fine motor skills. Hearing within normal range for telephone use. Must be able to get from one clinic site to related locations. Looking at computer screen continuously for long periods of time. Must be able to support/lift 50 pounds.
* Successful candidates will complete pre-employment screening; which includes but is not limited to, a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol-free workplace and an Equal Opportunity Employer.
PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
Practice Manager
Peak Vista Community Health job in Colorado Springs, CO
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
Compensation (Pay): $70,000 to $102,000/annually, based on experience.
Summary of Benefits:
* Medical, Dental, Vision, Life, STD, LTD
* 403(b) Retirement with Company Match
* Paid Time Off
* Tuition Assistance
* Perks Rewards
* Employee Assistance Program
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Location: 410 Gold Pass Heights, Colorado Springs, CO 80906
Summary: The Practice Manager manages, coordinates, and has direct oversight for all ambulatory clinical operations and staff, within a designated health center. Directly responsible for financial stewardship, organizational initiatives and performance goals relating to healthcare delivery platforms within their health center. Manages the implementation of effective programs and services; facilitates and reports on performance assessment and management systems; executes directives and recommendations to improve health center performance and action steps to address issues. Maintains knowledge of and assures health center compliance with all Peak Vista policies and procedures and applicable regulatory requirements and accreditation standards.
Essential Duties and Responsibilities:
* Manages the day-to-day operations of the health center as a member of the health center leadership team
* Promotes and participates in the development of team-based care to ensure all delivery platforms support a patient-centric approach
* Assures appropriate staffing ratios, competencies are completed, certifications are maintained, organizational trainings are completed, and all staff meet training for specific job requirements
* Monitors attendance, approves timecards, and manages time off requests of all designated staff
* Facilitates the hiring, orientation, training process, professional development, and performance management for all designated staff
* Schedules meetings, formulates agendas, facilitates, and maintains minutes, and participates in all meetings as assigned (e.g., team huddles, unit meetings, etc.)
* Possesses the knowledge of key operating systems and standard operating procedures within the health centers, while ensuring staff and health center adherence
* Demonstrates competency with electronic practice management system and is responsible for daily templates, provider schedules, and ensures timely documentation is maintained
* Provides oversight of provider empanelment composition and development, addressing concerns at the appropriate level for further action
* Provides vaccine program support and inventory management for all immunizations, as required
* Executes health center budget in accordance with organizational priorities to achieve efficiency and stewardship
* Provides oversight of the Process Improvement/Quality Improvement activities utilizing regulatory agencies benchmarking while collaborating with other departments
* Ensures patient and employee safety, and satisfaction, while addressing patient and staff concerns and critical organizational reporting, in a timely manner, in support of the provider-patient relationship
* Possesses effective interpersonal and professional communication skills and abilities in conjunction with emotional intelligence
* Ability to make decisions at the health center level, and set priorities based on patient needs and organizational priorities, aligned with leadership
* Promotes and demonstrates the mission, vision, and Core Values of Peak Vista
* Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership
* Embraces cultural diversity amongst ourselves and our community
* Responsible for the human, financial, and material resources as well as data and information entrusted to us
* Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements
* Travel required to meet the needs of the organization
* All other duties as assigned
Supervision Exercised:
If applicable, Site Supervisor, Coordinator(s) of Clinical Operations, Medical Assistant Supervisor(s), Reception Supervisor(s), and designated staff.
Demonstrates strong leadership skills, knowledge, and abilities. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Ensures that the appropriate personnel meet all job required competencies.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spanish bilingual preferred.
Education/Experience:
Education: High school diploma or equivalent education. Bachelor's in health-related field or business preferred.
Work Experience: 5-7 years of relevant healthcare experience with 3 years of leadership experience required.
Computer Skills: To perform this job successfully, an individual should have basic computer knowledge, experience with use of electronic health records, internet, database software, and keyboard skills.
Certificates and Licenses: None
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Three. See Exposure Control Plan for details.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 20 pounds. While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to sit.
* Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace and an Equal Opportunity Employer.
PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
Behavioral Health Provider - CSW/LPC - Play Therapy
Peak Vista Community Health Centers job in Colorado Springs, CO
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
Compensation (Pay): $69,761.12 to $85,797.38/annually based on experience.
Plus $10,000 Sign On Bonus.
*Other compensation may include rural location differentials.
Summary of Benefits:
Medical, Dental, Vision, Life, STD, LTD
403(b) Retirement with Company Match
Paid Time Off
Tuition Assistance
Perks Rewards
Employee Assistance Program
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Job Summary: Peak Vista is seeking a play therapist and adolescent counselor who has a passion for helping families in need. The therapist will work with children, teens, and caregivers in a trauma-informed, compassionate way utilizing evidence-based play therapy interventions and other various modalities. We are accepting applications from Licensed Counselors and Clinical Social Workers to join our growing team of highly talented mental health professionals!
Essential responsibilities:
Provide high quality, culturally competent behavioral health services.
Extend a patient-centered and trauma-informed welcome, respect, and caring, to develop trusting relationships with individuals.
Provide psychological assessment, diagnosis, and intervention services for children and adolescents with a broad range of behavioral and mental health challenges.
When appropriate, the clinician will involve family and/or caregivers in the individual's care.
Exhibit a willingness to engage individuals and families on issues of greatest importance to them in order to build rapport and increase outcomes.
Maintain a caseload of ongoing therapy patients.
Maintain case records in accordance with the organization's policies and procedures.
Provide support and consultation in case staffing to help the entire care team work together to improve patient care.
Attend meetings as directed by supervisor.
We provide all billing and marketing support for our clinicians, as we want to ensure your focus is on assisting the patients in meeting their needs. Credentialing and liability insurance are provided to all clinicians, as well as other fantastic benefits.
Training & Experience:
Licensed Practitioner in the state of Colorado is required (LPC, CSW).
Registered Play Therapist in the state of Colorado is required.
Bilingual (Spanish) preferred.
Ideal candidate has a minimum of 3 years of applied clinical experience working with children and adolescents across developmental stages.
*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace and an Equal Opportunity Employer.
**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
Certified Nurse Midwife
Peak Vista Community Health Centers job in Colorado Springs, CO
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
Compensation (Pay): $123,071.52 to $151,362.45/annually, based on experience. Plus a $10,000 Sign On Bonus.
*Other compensation may include signing bonuses, rural differentials, and relocation reimbursement.
Summary of Benefits:
Medical, Dental, Vision, Life, STD, LTD
403(b) Retirement with Company Match
Paid Time Off
Tuition Assistance
Perks Rewards
Employee Assistance Program
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Summary: Peak Vista is seeking an experienced Certified Nurse Midwife to join our team of excellent practitioners. Must be licensed to practice in Colorado or be eligible to obtain a CO license. Prescriptive authority preferred. Must be comfortable in providing care to all age groups and be able to serve in a full-time capacity in our Women's Health Center. This position is an excellent opportunity for career growth, providing a wide variety of opportunities and excellent mentorship.
Provide full scope of midwifery services including GYN services throughout the life cycle, prenatal education and support, attending childbirth, providing encouragement during labor and delivery, and supervising the general care of women and children directly after birth. Provides care to women during normal pregnancies and deliveries and calls on obstetricians or other physicians if complications develop. A minimum of 2 years of full scope midwifery experience is required to be considered for this position.
Essential Job Responsibilities:
Performs the nursing duties related to midwifery including gynecological exams, preconception care, prenatal care, labor and delivery care, care after birth, newborn care, disease prevention, family planning, health maintenance counseling, and menopausal management.
Educates women about different types of care available and encourages them to enhance their pregnancy by being involved. Emphasizes patient education, active participation, clear communication between the provider and the woman, and an individualized health care experience. Advocates birth education, natural childbirth, and the participation of the entire family. Writes prescriptions as needed.
Serves as OB/GYN team member working closely with physicians and other staff to ensure healthy pregnancies and deliveries. Provides emotional and social support to all of our patients.
Oversees the medical care of assigned pregnant patients under the supervision of a physician. Provides support to mother and family.
Bilingual (Spanish) is a plus.
Acquire and maintain Active Inpatient Medical Staff privileges at a partner hospital system
Cover at least one 24 hour inpatient coverage shift per week in conjunction with a physician team member.
Additionally, because Peak Vista is a FQHC, the provider's malpractice insurance is covered through FTCA government funds.
*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace and an Equal Opportunity Employer.
**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
Manager of Emergency Management, Safety and Security
Peak Vista Community Health Centers job in Colorado Springs, CO
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
Compensation (Pay): $71,201.34 to $103,241.95/annually, based on experience.
Summary of Benefits:
Medical, Dental, Vision, Life, STD, LTD
403(b) Retirement with Company Match
Paid Time Off
Tuition Assistance
Perks Rewards
Employee Assistance Program
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Job Summary: The Manager of Emergency Management, Safety and Security is responsible for the daily management of safety, security and operations training at all Peak Vista Community Health Centers (PVCHC). Additional duties include ergonomics evaluation/training and regulatory compliance for all responsibilities assigned. This individual will be responsible for all PVCHC sites, from Divide to Limon, CO. This includes participation in three regional Emergency Preparedness Healthcare Care Coalitions and their community subsets committees.
Essential Duties and Responsibilities
On-Call Requirement - Serves as the primary point of contact for all emergency calls. Conducts thorough root-cause analyses of any alarms that occur, along with addressing safety and security concerns during and after hours.
Evaluates weather/safety/security conditions as part of the closure team.
Provides strategic guidance and training to Peak Vista's Executive Staff in the development and ongoing management of Peak Vista's Emergency Management Program.
Works with AAAHC, HRSA, CMS, CDPHE BOH, CCHN, Healthcare Coalitions, local, state and federal agencies, partners and community agencies to ensure that all applicable regulations and updates are included in this program.
Ensures the Safety & Emergency Program is compliant with local, state, and federal guidelines, including AAAHC, HRSA, CMS, and CDPHE BOH. Actively monitors all Local, Federal, State facility safety and security requirements.
Represents PVCHC at community meetings around emergency planning in jurisdictional counties to include healthcare coalitions.
Serves on community and state committees focused on emergency management, safety and security. Serves on the Safety/Security committee and documents quarterly safety, security and compliance inspections.
Experience in Emergency Management and Planning.
Excellent interpersonal and communications skills with the ability to cultivate professional and business partnerships.
Collaborates with Compliance and HR. Responds/investigates/tracks safety and security related issues for patients, visitors, and employees by conducting root-cause analyses to include documenting incidents in Compliatrics.
Coordinate security functions at PVCHCs, including oversight of the security vendor contract.
Willingness and Ability to travel frequently inside and outside of the Colorado Springs area.
Supervision Exercised: None
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spanish bilingual preferred.
Education/Experience:
Education: Bachelor's degree in relevant field required or 6 years of experience may be considered in lieu of bachelors.
Work Experience: 5-7 years of relevant experience, including 3 years of leadership required.
Computer Skills: Intermediate - ability to access the intra/internet to manage timecard, review policies and procedures, and read company communications; use e-mail to communicate with co-workers, leadership, and other departments; use and create a variety of templates, complex tables, merges; manage table data, sort and filter merges, and also perform basic work with existing Macros; customize toolbars, import and insert graphs, embed Excel data, and elaborate reports; work with multiple worksheets, filter data, use integrate functions, and manipulate databases; customize templates in the PowerPoint environment to make a presentation interactive by using hyperlinks and action buttons.
Certificates and Licenses: FEMA Emergency Training preferred. Valid Colorado driver's license and proof of insurance. Must meet and maintain driver criteria as prescribed by Peak Vista's insurance underwriter.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Three. See Exposure Control Plan for details. The noise level in the work environment is usually quiet.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 20 pounds. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand and walk.
*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace and an Equal Opportunity Employer.
**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
Referral and Resource Navigator - Fellowship Program
Peak Vista Community Health Centers job in Colorado Springs, CO
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
Compensation (Pay): $16.25 to $23.56/hourly, based on experience.
Summary of Benefits:
Medical, Dental, Vision, Life, STD, LTD
403(b) Retirement with Company Match
Paid Time Off
Tuition Assistance
Perks Rewards
Employee Assistance Program
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Summary: The Referral and Resource Navigator's primary role is to assist identified patients with identifying barriers to effective care, assisting the patient in working with community resources to overcome these barriers and is key in obtaining medically appropriate services through referral processing inside and outside of the Peak Vista Community Health Centers. Employee demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements. The employee enhances the effectiveness; efficiency and productivity of the department by contributing to, and participating in, departmental performance improvement goals. The schedule for this role is Monday - Friday, 8:00am to 5:00pm.
Essential Duties and Responsibilities include the following:
Clinical and Social referral Navigation.
Supports referral process through to completion or closure.
Utilizes all referral processes applicable to the payor source, including pre-certifications and prior authorizations.
Collaborates with clinical staff, support teams, and community providers to ensure smooth transition to the most suitable level of care.
Promotes patient education and care plan activities in order to reduce hospital readmission rates through interdisciplinary collaboration to achieve measurable patient outcomes.
In addition to promoting and coordinating healthcare services, with cost effective solutions, the Resource Navigator contributes to the implementation of the member's care plan.
Promotes and demonstrates the mission, vision, and Core Values of Peak Vista.
Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership.
Embraces cultural diversity amongst ourselves and our community.
Responsible for the human, financial, and material resources as well as data and information entrusted to us.
Strives to deliver the best outcomes and highest quality service.
Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements.
Enhances the effectiveness; efficiency and productivity of the department by contributing to, and participating in, departmental performance improvement goals.
Other duties as assigned
Supervision Exercised: None
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spanish bilingual preferred.
Education:
High school diploma or equivalent education.
Work Experience:
Minimum 1-year experience in a healthcare or social service setting is required.
Computer Skills: Basic - ability to access the intra/internet to manage timecard, review policies and procedures, and read company communications; use e-mail to communicate with co-workers, leadership, and other departments; enter and correct data, modify a workbook, format a worksheet, and use printing functions; create a simple presentation in PowerPoint, run it, and print it.
Certificates and Licenses: CPR Certification to be obtained within the first 90 days of employment.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Two. See Exposure Control Plan for details.
The noise level in the work environment is usually quiet.
Physical Demands:
The employee must occasionally lift and/or move up to 20 pounds. While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to sit.
*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace and an Equal Opportunity Employer.
**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
Behavioral Health Provider - Psychologist/CSW/LPC/MFT - Integrated
Peak Vista Community Health Centers job in Colorado Springs, CO
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
Compensation (Pay): Psychologist: $91,728.00 to $112, 813.87/ yearly, based on experience.
CSW,LPC,MFT: $69,761.12 to $85,797.38/ yearly, based on experience.
Plus a $10,000 Sign On Bonus.
*Other compensation may include rural location differentials.
Summary of Benefits:
Medical, Dental, Vision, Life, STD, LTD
403(b) Retirement with Company Match
Paid Time Off
Tuition Assistance
Perks Rewards
Employee Assistance Program
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Summary: Be a part of the future of behavioral healthcare! Join our integrated healthcare team as a Behavioral Health Provider. Work as an integrated member of the medical care team to improve overall health outcomes for patients by providing efficient and effective behavioral health services within a medical and/or dental clinic. The goal is to detect and address a broad spectrum of behavioral health needs in the primary care patient population with the aim of early identification, quick resolution, long-term prevention, and wellness for as many patients as possible. This position may require collaboration with community partners to provide psychotherapy services in local communities as well within primary care clinic. This position may float to Peak Vista's other Eastern Plains clinics as needed.
A successful candidate should:
be comfortable working in the fast-pace found in the primary care setting.
have excellent diagnostic skills with a wide range of patients and is skilled in the biopsychosocial model of assessment.
be capable of assessing and treating children, adolescents, and adults.
have a skillset to treat a wide range of mental health conditions using empirically validated treatment approaches by way of individual, family, and/or group therapy.
preferably possess some working knowledge of psychopharmacology and chronic diseases.
be team-oriented and have excellent interpersonal skills.
be capable of maintain timely documentation in an electronic health record.
Required licensure: Psychologist or CSW (preferred), MFT or LPC (accepted)
Additional skills preferred: Bilingual
*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace and an Equal Opportunity Employer.
**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
Facilities HVAC Technician
Peak Vista Community Health Centers job in Colorado Springs, CO
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 21 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
Compensation (Pay): $25.33 to $37.02 /hourly, based on experience.
Summary of Benefits:
Medical, Dental, Vision, Life, STD, LTD
403(b) Retirement with Company Match
Paid Time Off
Tuition Assistance
Perks Rewards
Employee Assistance Program
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Job Summary: The Facilities Heating, Ventilation, Air Conditioning (HVAC) technician performs maintenance on the following Facilities equipment: Air Compressors, Air Dryers and variable-speed Air Handlers.
Essential Duties and Responsibilities
Responsible for the maintenance, repair and efficient operation of the roof-top HVAC units.
Maintenance includes the chemical treatment and testing of all closed water systems and required record keeping.
Routine duties include the operation and maintenance of all electrical, pneumatic, and digital control systems as related to the HVAC systems.
Additional duties include general Facilities tasks such as the repair and maintenance of: buildings and grounds, furniture relocation, general equipment repair and maintenance and snow removal.
Facilities technicians also provide after-hours coverage via the “on-call program.” This is a 7-day, 24 hour, on-call status requiring the technician to promptly respond to alarms or after hour requests within 20-30 minutes at all PVCHC sites. PVCHC uniform required when responding to alarms or after hour requests.
Operates corporate and/or personal vehicles, if applicable, in a safe and professional manner at all times. Travels to any/all of Peak Vista's facilities as needed.
Promotes and demonstrates the mission, vision, and Core Values of Peak Vista.
Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership.
Embraces cultural diversity amongst ourselves and our community.
Responsible for the human, financial, and material resources as well as data and information entrusted to us.
Strives to deliver the best outcomes and highest quality service.
Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements.
Enhances the effectiveness; efficiency and productivity of the department by contributing to, and participating in, departmental performance improvement goals.
Performs other duties as assigned.
Supervision Exercised: None
Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Education: High school diploma or equivalent education. Associate degree in HVAC Design & Maintenance preferred.
Work Experience: Three years' experience in the operation and maintenance of HVAC equipment required.
Computer Skills: Basic - ability to access the intra/internet to manage timecard, review policies and procedures, and read company communications; use e-mail to communicate with co-workers, leadership, and other departments; enter and correct data, modify a workbook, format a worksheet, and use printing functions; create a simple presentation in PowerPoint, run it, and print it
Certificates and Licenses:
Valid Colorado driver's license, a clean driving record, and insurable by Peak Vista insurance carrier.
Applicants must be at least 21 years of age or older to be an eligible driver on behalf of Peak Vista.
The Facilities position requires that all technicians own and maintain a dependable and reliable vehicle as a condition of employment. This is required in order to fulfill the on-call requirements. Additionally, technicians are periodically required to use their personal vehicles as part of their normal duties.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Two (2). See Exposure Control Plan for details.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to sit
*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.
**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
Quality Assurance Specialist
Peak Vista Community Health Centers job in Colorado Springs, CO
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
Compensation (Pay): $17.50 to $25.38/hourly, based on experience.
Summary of Benefits:
Medical, Dental, Vision, Life, STD, LTD
403(b) Retirement with Company Match
Paid Time Off
Tuition Assistance
Perks Rewards
Employee Assistance Program
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Job Summary: The Quality Assurance (QA) Specialist plays a crucial role in ensuring that the Peak Vista Community Health Centers (PVCHC) Enrollment Services Department maintains a high standard of quality. This role is tasked with ongoing maintenance and quality assurance to ensure compliance with all state guidelines and requirements, as well as those set by other programs. The QA Specialist is tasked with the development and implementation of guidelines and rules for both PVCHC and outside programs. They provide essential administrative support for all Enrollment Services operations and designated staff, as needed. Their responsibilities include executing routine administrative tasks that support patient care and revenue cycle operations. Demonstrates a strong commitment to excellent customer service; they facilitate patient-centered care while strictly following all Peak Vista policies, regulatory requirements, and accreditation standards.
Essential Duties and Responsibilities:
Determines eligibility for SFS applications, verify private insurance, CHP+ and Medicaid through Webportal.
Registers patients who currently have private insurance, Medicaid, and/or CHP+ and ensures all paperwork/eligibility is efficiently reviewed with each patient.
Inputs data into practice management systems meticulously.
Auditing and reporting will focus on closely monitoring and offering constructive feedback to our staff, ensuring that the quality of customer service for both incoming and outgoing calls meets or exceeds standards.
Auditing may include auditing and reporting for various applications and processes within the department.
Provides direct support for Enrollment Services operations pertinent to efficient ambulatory patient care; responsibilities allocated as applicable and within operational requirements.
Assists in the reconciliation of day-to-day application intake, to assure collection of date is not misplaced.
Promotes and participates in the development of Enrollment Service Specialists to ensure all delivery platforms support a patient-centric approach.
Precepts new staff, as required.
Serves as the liaison between designated support staff and leadership.
Ensures all applicable forms are updated and utilized, accurately capturing patient information for billing and compliance purposes.
Assists with exceptional service, service recovery, and creates a positive patient experience, focusing on first-time resolution.
Ensures accountabilities for all programs rules and requirements aligned with department reconciliation
Possesses interpersonal and professional communication skills and abilities in conjunction with emotional intelligence
Floats to other Enrollment Services locations to support front line staff. Travel is required to meet the needs of the organization.
Answers calls regarding patient coverage status, payer contract and billing questions, transferring calls to appropriate departments and other patient service duties.
Make appointments for enrollment and clinics.
Supports various internal departments by providing quality customer service.
Contributes to a culture of kindness.
Adheres to assigned schedules.
Displays a willingness to learn.
Adapts to departmental and organizational changes.
Displays a strong attention to detail.
Promotes and demonstrates the mission, vision, and Core Values of Peak Vista.
Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership.
Embraces cultural diversity amongst ourselves and our community.
Responsible for the human, financial, and material resources as well as data and information entrusted to us.
Strives to deliver the best outcomes and highest quality service.
Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements.
Enhances the effectiveness, efficiency and productivity of the department by contributing to, and participating
Supervision Exercised: None
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spanish bilingual preferred.
Education/Experience:
Education: High school diploma or equivalent education.
Work Experience: One-year customer service experience in healthcare setting required.
Computer Skills: Basic - ability to access the intra/internet to manage timecard, review policies and procedures, and read company communications; use e-mail to communicate with co-workers, leadership, and other departments; enter and correct data, modify a workbook, format a worksheet, and use printing functions; create a simple presentation in PowerPoint, run it, and print it
Certificates and Licenses: None
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Two. See Exposure Control Plan for details.
The noise level in the work environment is usually quiet.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 20 pounds. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand and walk.
*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.
**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com.
Family Practice Physician
Peak Vista Community Health job in Colorado Springs, CO
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
Compensation (Pay): $223,446.08 to $274,810.49/ yearly, based on experience. Plus a $20,000 Sign On Bonus.
* Other compensation may include signing bonuses, rural differentials, and relocation reimbursement.
Summary of Benefits:
* Medical, Dental, Vision, Life, STD, LTD
* 403(b) Retirement with Company Match
* Paid Time Off
* Paid Continuous Medical Education
* Tuition Assistance
* Perks Rewards
* Employee Assistance Program
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Are you passionate about serving an underserved population? Do you believe that everyone should have access to quality healthcare? Do you want to work in a team environment in which everyone is dedicated to this goal? Do you want to go to bed each night, knowing you made a difference in someone's life? Isn't this why you went to medical school?
We are seeking a full-time, board-certified physician to join our team of providers. Located in Colorado Springs, Colorado, our center provides full spectrum family practice care to people who live and work in their community. Our sites are innovative, collaborative and cohesive. The position offers great quality of work/life balance with four 10-hour days, no in-patient duties and occasional telephone call backup to the after-hours triage service. This position offers an excellent opportunity for career growth, providing a wide variety of opportunities, including process and quality improvement, mentorship, teaching and participating in research.
Our ideal candidate has 2+ years of experience in family medicine practicing in a primary care setting; able to utilize a template based EMR (NextGen); has an unrestricted Colorado license, as well as an active DEA, and is comfortable seeing all ages, and averages 22 patients per day. Must have a strong desire to make a difference in the community. Must embrace a team-oriented approach and be comfortable working with and overseeing Physician Assistants and providing collaboration with Nurse Practitioners.
Federal and State funds are available for loan repayment for eligible candidates. Peak Vista offers a full benefits package including medical, dental, vision, life, optional long term and short-term disability and a 403b retirement fund. Additionally, because Peak Vista is a FQHC (Federally Qualified Health Center), the provider's malpractice insurance is covered through FTCA (Federal Tort Claims Act) government funds.
Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
* Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace and an Equal Opportunity Employer.
PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
Medical Assistant - Women's Health Clinic
Peak Vista Community Health Centers job in Colorado Springs, CO
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
Compensation (Pay): $21.43 to $31.07/hourly, based on experience
A $1000 sign on bonus will be paid in the following manner: $300 payout upon 30 days of employment, $300 payout upon 90 days of employment, and $400 payout upon one year of employment*.
*Current employees are not eligible for the sign on bonus.
Loyalty Bonus - $1200 upon 1 year of service and then a $300 payout for every additional 3 months worked. This applies to only FT employees. The amount will be prorated for PT employees.
Summary of Benefits:
Medical, Dental, Vision, Life, STD, LTD
403(b) Retirement with Company Match
Paid Time Off
Tuition Assistance
Perks Rewards
Employee Assistance Program
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Location: 225 S Union Blvd, Colorado Springs, CO 80910
Job Summary: Provides patient care under the direction of a licensed healthcare provider. Schedules appointments and performs the necessary intake functions for arriving patients, assists in questions, directs telephone calls, and other patient service duties. Performs routine clinical and administrative duties in support of provider, patient, and assigned area. The Medical Assistant contributes to the success of the clinic by ensuring the quality of care provided to the patient.
Qualifications:
Education, Certification, Licensure:
Registered/Certified Medical Assistant & Current CPR (BLS) Certification.
Work Experience:
Relevant healthcare experience preferred.
*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.
**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com.
Health Informatics Analyst III
Peak Vista Community Health job in Colorado Springs, CO
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC). This position is located in Colorado Springs, CO. It is not a remote opportunity.
Compensation (Pay): $29.46 to $42.72 hourly/based on experience.
Summary of Benefits:
* Medical, Dental, Vision, Life, STD, LTD
* 403(b) Retirement with Company Match
* Paid Time Off
* Tuition Assistance
* Perks Rewards
* Employee Assistance Program
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Location: 3205 North Academy Blvd, Colorado Springs, CO 80917
Job Summary: Works with healthcare professionals and operational leadership to support the delivery of high-quality care by analyzing healthcare data, identifying system-level trends, and translating findings into actionable insights through clear data visualizations, reports, and presentations. This role facilitates strategic planning and continuous quality improvement by preparing materials, facilitating meetings, and monitoring progress on population health and clinical quality measures. Additionally, the analyst serves as a subject matter expert on health informatics and value-based care programs/initiatives.
Essential Duties and Responsibilities:
* Analyzes data to uncover effective ways to deliver care.
* Examines healthcare delivery system to identify efficient ways to get information to care team members.
* Uses data visualization skills to present data in easy-to-understand ways to all members of the care team.
* Recommends policy and procedure changes to improve patient care and clinical outcomes.
* Performs literature reviews and summarizes evidence-based practices related to population health initiatives.
* Identifies trends in population health and proposes ideas to address those trends at a system level.
* Aids in effective use of data to monitor progress on population health measures and clinical quality measures.
* Assists in grant application, planning, implementation, and reporting.
* Facilitates monthly clinic quality improvement meetings with clinical and operational leadership.
* Delivers New Employee Orientation presentations for new medical providers.
* Assists with evaluation of Social Determinants of Health (SDOH) and propose ideas to improve patient care related to SDOH data.
* Creates and maintains reports needed for Population Health to include coding, quality, and care coordination.
* Acts as Subject Matter Expert (SME) resource on Health Informatics principles and value-based care contracts and projects
* Maintains records in compliance with regulatory body requirements to include AAAHC and HRSA.
* Communicates effectively to maintain positive working relationships and achieve desired outcomes.
* Aligns strategy and planning with organizational initiatives.
* Assists members of the Population Health/Quality team as needed.
* Ability to frequently travel to all Peak Vista Community Health Center sites on a regular basis in personal vehicle.
* Promotes and demonstrates the mission, vision, and Core Values of Peak Vista.
* Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership.
* Embraces cultural diversity amongst ourselves and our community.
* Responsible for the human, financial, and material resources as well as data and information entrusted to us.
* Strives to deliver the best outcomes and highest quality service.
* Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements.
* Enhances the effectiveness; efficiency and productivity of the department by contributing to, and participating in, departmental performance improvement goals.
* All other duties as assigned.
Supervision Exercised: None
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spanish bilingual preferred.
Education/Experience:
Education: Minimum of a bachelor's degree in computer science, information systems, information technology or other technical field/business related required or 6 years applicable experience in lieu of degree.
Experience: Five or more years of experience in areas such as training, electronic health records, application analysis and support, clinical documentation, computerized order entry, results reporting, and other clinical technology required.
Computer Skills: Proficient with internet, Microsoft Office (Word, Excel, Outlook, Power Point), other relevant software programs. Understanding of electronic health record platforms preferred. Data visualization and analytical skills preferred. Familiarity with SmartSheet software preferred.
Certificates and Licenses:
* Applicants must be at least 21 years of age or older to be an eligible driver on behalf of Peak Vista.
* Valid Colorado driver's license and proof of insurance.
* Must meet and maintain driver criteria as prescribed by Peak Vista's insurance underwriter.
Other Skills:
* Demonstrates a high degree of emotional intelligence.
* Decisive, flexible, problem solver and results-oriented with the ability and desire to achieve outcomes.
* Effective presenter and educator.
* Ability to work independently and under pressure to follow through on issues.
* Understanding of our patient populations and demonstrated sensitivity to and desire to work with underserved populations.
* Strong skills in project management, business, and clinical process redesign, written and verbal communication, physician relations, and customer satisfaction.
* Must be able to discreetly work with and maintain highly confidential information.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Three. See Exposure Control Plan for details.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds. Prolonged periods of sitting at a desk and working on a computer. The employee is occasionally required to stand and walk.
* Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.
PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
Dental Receptionist
Peak Vista Community Health Centers job in Colorado Springs, CO
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
Compensation (Pay): $16.00 to $23.20/hourly, based on experience.
Summary of Benefits:
Medical, Dental, Vision, Life, STD, LTD
403(b) Retirement with Company Match
Paid Time Off
Tuition Assistance
Perks Rewards
Employee Assistance Program
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Location: 2828 International Circle Suite 100, Colorado Springs, CO 80910
Job Summary: The Receptionist is the first line of customer service at the centers and provides direct support and guidance to the patrons of Peak Vista by performing the following duties.
Essential Duties and Responsibilities
Schedules appointments
Performs the necessary intake functions for arriving patients
Answers questions, cash handling, direction of telephone calls and other patient service duties
Upon arrival, advise patients if provider is delayed
Informs patient every 15 minutes of appointment status.
Ensures that coverage and presence is always maintained at the front counter. A primary clinic will be assigned, but may on occasion travel to our nearby clinics to assist with coverage or training
Ability to frequently travel inside and outside of the Colorado Springs area.
Promotes and demonstrates the mission, vision, and Core Values of Peak Vista.
Develops and maintains good working relationships with all departments, the management team, staff, and leadership.
Embraces cultural diversity amongst ourselves and our community.
Responsible for the human, financial, and material resources as well as data and information entrusted to us.
Strives to deliver the best outcomes and highest quality service.
Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements.
Enhances the effectiveness; efficiency and productivity of the department by contributing to, and participating in, departmental performance improvement goals.
Other duties as assigned
Supervision Exercised: None
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Education: High school diploma or equivalent education
Work Experience: Two years customer service experience preferred. Spanish bilingual preferred.
*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.
**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
Director of Behavioral Health
Peak Vista Community Health Centers job in Colorado Springs, CO
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
Compensation (Pay): $69,761.12 to $85,797.38/annually, based on experience.
Plus a $12,000 Directorship Lift and a $10,000 Sign On Bonus.
Summary of Benefits:
Medical, Dental, Vision, Life, STD, LTD
403(b) Retirement with Company Match
Paid Time Off
Paid Continuous Medical Education
Tuition Assistance
Perks Rewards
Employee Assistance Program
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Summary: In addition to their standard Behavioral Health Provider clinical duties, the BH Director provides clinical oversight of assigned Behavioral Health Providers, as well as being part of the BH Leadership Team. This position will be divided as follows: 0.50 FTE Administrative/Leadership; 0.50 FTE Clinical Responsibilities. Works in conjunction with VPs of Behavioral Health and Clinical Operations, other BH Directors, BH Coordinator, assigned Health Center Medical and Clinical Operations Directors, and any other Peak Vista Department (i.e. Clinical Operations, Nursing, BI, Finance) to support the integrated care model and the delivery of BH services.
Essential Duties and Responsibilities: Other duties may be assigned.
Provides direct clinical support to assigned Behavioral Health Providers and their respective health centers.
Contributes to the BH Leadership team with planning, developing, and implementing integrated BH care strategies and helping to provide BH training to improve clinical skill sets.
Works closely with clinic leadership dyads to ensure appropriate behavioral health integration and exceptional care for patients.
Lead team meetings and participate in other meetings as appropriate.
Facilitate team and inter-disciplinary training as appropriate.
Represents BH at various administrative and Peak Vista organizational leadership meetings as assigned
Together with the BH Leadership team, helps the BH department meet all required administrative and clinical responsibilities (i.e. AAAHC inspections, BH scorecard data gathering, quarterly peer supervision)
Assist with the recruitment and on-boarding of staff.
Responsible for yearly contract evaluations, renewals, and professional goal setting for assigned BHPs
Performs other administrative or leadership duties as assigned by VP, Behavioral Health
Suggested Competencies:
Effective written and oral communication skills
Working knowledge of various psychotherapeutic evidence-based interventions or treatments and knowledge of the common factors and “what works” in patient change
Demonstrates an understanding of the integrated health care model
Supervision and interdisciplinary team building skills
Demonstrates initiative and effective problem-solving skills
Training & Experience:
Licensed Practitioner in the state of Colorado is required.
Ideal candidate would have a minimum of 5 years of clinical experience working with children, adolescents, and adults.
Integrated Primary Care Behavioral Health and leadership experience preferred.
Language Ability:
Ability to read, analyze, and interpret relevant BH journals or other professional integrated care resources, edit integrated BH grant application narratives, and understand BI/financial reports. Ability to respond to common inquiries or concerns from patients, Peak Vista clinic staff, or regulatory agencies. Ability to write or co-author articles for publication.
*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace and an Equal Opportunity Employer.
**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
Per Diem - Pharmacist
Peak Vista Community Health job in Colorado Springs, CO
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
Compensation (Pay): $61.25 to $88.82 hourly, based on experience. This scale is reflective of the 10% add on for per diem.
Summary of Benefits:
* Perks Rewards
* Employee Assistance Program
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Job Summary: Ensures that the drug therapy needs of the patients are safely and effectively met. Works in prescription dispensing in the Peak Vista Community Health Centers pharmacies. Eligible for progression to clinical role in pharmacist-operated ambulatory care clinics.
Essential Duties and Responsibilities:
* Reads and interprets medications and prescriptions.
* Reviews prescriptions for appropriateness and confers with prescribers or patients on questionable orders.
* Provides patient counseling and accurate and timely response to requests for drug information.
* Verifies dispensed products and ensures proper storage of medications.
* Promotes and demonstrates the mission, vision, and core values of Peak Vista.
* Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership.
* Embraces cultural diversity amongst ourselves and our community.
* Safeguards the human, financial, and material resources as well as data and information entrusted to us.
* Strives to deliver the best outcomes and highest quality service.
* Demonstrates knowledge of and adherence to Peak Vista's compliance plan and conflict of interest requirements.
* Enhances the effectiveness, efficiency, and productivity of the department by contributing to and participating in departmental performance improvement goals.
* Performs other duties as assigned.
Supervision Exercised: None
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spanish bilingual desired.
Education/Experience:
Education: Pharmacy degree required.
Work experience: Minimum of 1-year experience as a pharmacist desired.
Computer Skills: Intermediate - utilizes pharmacy operating and point-of-sale software; accesses the intra/internet to manage timecard, review policies and procedures, and read company communications; uses e-mail and messaging to communicate with co-workers, leadership, and other departments
Certificates and Licenses: Required: Registered Pharmacist with a current license in the state of Colorado.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Two. See Exposure Control Plan for details.
The noise level in the work environment is usually moderate volume.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 20 pounds. While performing the duties of this job, the employee is frequently required to sit or stand for long periods of time. The employee is occasionally required to walk.
* Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace and an Equal Opportunity Employer.
PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
IT Technician I
Peak Vista Community Health Centers job in Colorado Springs, CO
Peak Vista Community Health Centers is a non-profit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
Compensation (Pay): $20.53 to $29.77/hourly, based on experience
Summary of Benefits:
Medical, Dental, Vision, Life, STD, LTD
403(b) Retirement with Company Match
Paid Time Off
Tuition Assistance
Perks Rewards
Employee Assistance Program
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Department Location: 3205 N. Academy Blvd., Suite 130
Job Summary: Primary daily responsibilities will include phone support for a fast-paced IT Helpdesk. Employee will be responsible for providing technical desktop support and functional support to a large medical professional user base. He/she must follow specific processes and guidelines to ensure that tasks are completed consistently and efficiently. Must possess strong analytical, troubleshooting, and problem-solving skills, as well as good technical writing skills for document creation/updating. Excellent interpersonal and customer service skills are required to communicate with both technical and non-technical customer base. This employee will need to manage multiple tasks and projects in a very fast-paced IT environment. The IT Technician I position, and job function is a value-added service requiring commitment to Peak Vista's Core Values.
Essential Duties and Responsibilities:
Must Provide telephone support for incoming calls to the IT Helpdesk call queue
Monitor IT Helpdesk OMB and IT ticket queue for user inquiries then respond in a timely manner with accuracy and proficiency per IT Dept. SLA's
Provide IT support and problem resolution by using remote desktop tools
Be prepared to greet walk-in users with courtesy and professionalism to address any/all IT needs
Provide IT support and problem resolution by using remote desktop tools
Demonstrate basic knowledge and troubleshooting skills for the following:
PC Hardware & Peripherals
PC Software
Networking, DNS, DHCP, TCP/IP
Active Directory system admin
Mobile devices
Create and manage Active Directory logons and email accounts, as well as external medical staff accounts and vendor accounts as needed
Log all tasks and user requests in IT ticketing system; document all actions to include troubleshooting steps; communications and resolution
Understand and be willing to use available resources (i.e., knowledge bases articles, web documents and co-workers) to troubleshoot more complicated issues
Understand timely escalation to next level support as situations dictate
Understand timely and professional transfer to other Peak Vista departments as situations dictate
Use technical writing skills to document any/all new procedures and update knowledge base articles as necessary.
Participate in "On Call" rotation to provide after-hours support
Participate in projects and initiatives as directed by the IT leadership
Must maintain a current working knowledge of IT trends and technology
Must have ability and willingness to develop additional skills (i.e., VM restart/rebuild, disk imaging) Aware of and enforces standards associated with HIPAA privacy and security rules
Promotes and demonstrates the mission, vision, and Core Values of Peak Vista.
Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership.
Embraces cultural diversity amongst ourselves and our community.
Responsible for the human, financial, and material resources as well as data and information entrusted to us.
Enhances the effectiveness; efficiency and productivity of the department by contributing to, and participating in, departmental performance improvement goals
Other duties as assigned
Microsoft Windows server OS's: knowledge of network technology to include hardware, cabling, protocols, and integration of systems into a Microsoft Windows network environment
Other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Employee must demonstrate knowledge of and adherence to the Compliance Plan and Conflict of Interest requirements. The employee enhances the effectiveness; efficiency and productivity of the department by contributing to, and participating in, departmental performance improvement goals.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bilingual (Spanish) is a plus but not required.
Education/Experience:
Education: High School Diploma or GED required. Bachelor's in computer science or related field preferred.
Work Experience: 1 year of IT support experience or COMPTIA Certification required.
Computer Skills:
To perform this job successfully, an individual should have advanced knowledge Windows Operating systems, Active Directory, Microsoft Office Products, Internet Browsers and a basic understanding of network protocols TCP/IP, DNS, and DHCP.
Certificates and Licenses:
Windows 10, or A+, or Network +, or Security + Certifications or any other IT related Certifications are preferred.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Three. See Exposure Control Plan for details.
The noise level in the work environment is typical of any Call Center environment
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is frequently required to stand; walk and sit.
Remote work:
Work from home opportunity must meet the current needs of Peak Vista. Employee is responsible for equipment at home to include reliable internet access
*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace and an Equal Opportunity Employer.
**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
Pharmacy Technician I
Peak Vista Community Health Centers job in Colorado Springs, CO
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
Compensation (Pay): $21.43 to $31.07 /hourly, based on experience.
A $1000 sign on bonus will be paid in the following manner: $300 payout upon 30 days of employment, $300 payout upon 90 days of employment, and $400 payout upon one year of employment*.
*Current employees are not eligible for the sign on bonus.
Loyalty Bonus - $1200 upon 1 year of service and then a $300 payout for every additional 3 months worked. This applies to only FT employees. The amount will be prorated for PT employees.
Summary of Benefits:
Medical, Dental, Vision, Life, STD, LTD
403(b) Retirement with Company Match
Paid Time Off
Tuition Assistance
Perks Rewards
Employee Assistance Program
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Job Summary: Supports pharmacy operations and pharmacists in the provision of pharmacy services to patients.
Essential Duties and Responsibilities
Correctly interprets new prescriptions including drug names, dosage forms, dosage strength, medical abbreviations and quantities and the orders into the pharmacy computer systems ensuring accuracy and completeness of all information
Identifies obvious errors or omissions on new prescriptions
Has working knowledge of current PVCHC drug formulary and related policies and applies them to prescription orders entered into the Pharmacy computer system
Has working knowledge of all prescription payers accepted and applies them to new and refilled prescription orders
Runs prescription refills in the computer queue and processes them for filling
Creates prescription labels and associated paperwork to be used in filling prescriptions.
Prioritizes the order in which prescriptions are filled
Fills prescriptions in preparation to be verified by a pharmacist by pulling medication from shelf stock, mixing powder suspensions and other reconstituted drugs, using Kirby Lester or other counting machines to fill tablet and capsule prescriptions
If automated counting system is in use: retrieves counted tablets and capsules, replenishes tablets and capsules & runs associated daily reports, maintains hardware, assigns and unassigns drugs and creates labels associated with this task
Identifies drugs that need to be reordered daily
Conducts quality control by checking drug expiration dates and lot numbers
Performs inventory control by checking in the daily drug order received from the wholesaler, labeling the drug order accurately, and placing the drugs on the pharmacy stock shelves in order of expiration dates
Replaces drug stock labels on shelving units to identify drug placement.
Pulls drugs in backstock forward to the prescription counter as necessary
Creates manifests and packages prescriptions for daily delivery orders to outlying Peak Vista clinics
Returns medications not picked up into stock after 2 weeks
Initiates alerts to customers for prescriptions ready for pick up
For the medication synchronization program: enrolls eligible patients, identifies prescriptions to be filled monthly and sets up filling those prescriptions on a schedule, sends renewal to providers in advance of the patient's med sync schedule, verifies medications that are no longer used by the patient or discontinued by the provider, synchronizes filling prescriptions based on Colorado Medicaid or Peak Vista pharmacy dates of service
Scans verified prescriptions into bins for storage and pick up by the patient
Uses patient identifiers to ascertain that the prescription selected from a bin to be sold is for the correct person
Checks in patients for Warfarin Center and Cardiovascular Risk and Diabetes Center appointments
Processes cash and credit payments for prescriptions and center appointments and conducts daily cash drop in accordance with Peak Vista processes
Answers in bound phone calls and triages them appropriately
Processes internal and external renewal requests and prior authorization requests for delivery to providers
Prepares documents for pharmacist to transfer prescriptions to and from other pharmacies
Prepares unit-of-use medications for clinic stock orders
Conducts clinic medication area inspections as assigned
Performs billing for Medicaid DME claims when needed
Promotes and demonstrates the mission, vision, and core values of Peak Vista.
Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership
Embraces cultural diversity amongst ourselves and our community
Responsible for the human, financial, and material resources as well as data and information entrusted to us
Strives to deliver the best outcomes and highest quality service
Demonstrates knowledge of and adherence to the compliance plan and conflict of interest requirements
Enhances the effectiveness; efficiency and productivity of the department by contributing to, and participating in, departmental performance improvement goals
Performs other duties as assigned
Supervision Exercised: None
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spanish bilingual preferred.
Education/Experience:
Education: High school diploma or equivalent education.
Work Experience: Minimum of 1-year experience as a Pharmacy Technician or completion of a Pharmacy Technician education program preferred.
Certificates and Licenses: National Pharmacy Technician Certification (CPhT) and State of Colorado Pharmacy Technician License (PHAT), or Provisional License (PHAT) required.
Computer Skills: Basic - ability to access the intra/internet to manage timecard, review policies and procedures, and read company communications; use e-mail to communicate with co-workers, leadership, and other departments; enter and correct data, modify a workbook, format a worksheet, and use printing functions; create, run, & print a simple presentation in PowerPoint
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Two. See Exposure Control Plan for details.
The noise level in the work environment is variable.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 20 pounds. While performing the duties of this job, the employee is frequently required to sit, stand, and walk.
*Successful candidates will complete pre-employment screening; which includes but is not limited to, a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol-free workplace and an Equal Opportunity Employer.
**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
Medical Assistant Supervisor
Peak Vista Community Health Centers job in Colorado Springs, CO
Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).
Compensation (Pay): $60,400 to $87,580/annually, based on experience.
Summary of Benefits:
Medical, Dental, Vision, Life, STD, LTD
403(b) Retirement with Company Match
Paid Time Off
Tuition Assistance
Perks Rewards
Employee Assistance Program
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Summary: The Medical Assistant Supervisor provides direct operational support, supervision, and leadership guidance for all designated staff, as assigned. Supervises all routine clinical and administrative duties and functions in the delivery of patient care. Observes and verifies competency of Medical Assistant staff ensuring quality care and exceptional service is provided to the patient, while adhering to all Peak Vista policies and procedures and applicable regulatory requirements and accreditation standards.
Essential Duties and Responsibilities:
Supervises the day-to-day operations of assigned clinical staff as a member of the health center leadership team
Promotes and participates in the development of team-based care to ensure all delivery platforms support a patient-centric approach
Schedules designated staff, monitors attendance, approves timecards, and manages time off requests
Participates in the hiring, orientation, training process, professional development, and performance management for all designated staff
Ability to precept staff and externs, and on-board new employees, as required
Schedules meetings, formulates agendas, facilitates, and maintains minutes, and participates in all meetings as assigned (e.g., team huddles, unit meetings, etc.)
Coordinates with Nursing Department on initial/annual MA competency skills check
As required, due to staffing shortages, emergencies, and training opportunities, provides direct support for patient care to perform routine and acute clinical functions, pertinent to efficient ambulatory patient care, under the direction of a licensed healthcare provider
Possesses the knowledge of key operating systems and standard operating procedures within the health centers, while ensuring staff and health center adherence
Monitor telephone queues to ensure calls are answered within defined metric standards
Supervises vaccine program support and inventory management for all immunizations, as required
Orders appropriate materials and supplies in line with budgetary guidance
Executes Process Improvement/Quality Improvement activities in coordination with Quality Assurance Team and immediate supervisor
Ensures patient and employee safety, and satisfaction, while addressing patient and staff concerns and critical organizational reporting, in a timely manner, in support of the provider-patient relationship
Possesses effective interpersonal and professional communication skills and abilities in conjunction with emotional intelligence
Promotes and demonstrates the mission, vision, and Core Values of Peak Vista
Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership
Embraces cultural diversity amongst ourselves and our community
Responsible for the human, financial, and material resources as well as data and information entrusted to us
Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements
Travel required to meet the needs of the organization
All other duties as assigned
Supervision Exercised: If applicable, Coordinator(s) of Clinical Operations, Medical Assistants, and designated staff.
Demonstrates strong leadership skills, knowledge, and abilities. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Ensures that the appropriate personnel meet all job required competencies.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spanish bilingual preferred.
Education/Experience:
Education: High school diploma or equivalent education. Bachelor's in health-related field or business preferred.
Work Experience: 3-4 years of relevant healthcare experience (of which 2 years must be in direct patient care as a Medical Assistant) with 2 years of leadership experience required.
Computer Skills: To perform this job successfully, an individual should have basic computer knowledge, experience with use of electronic health records, internet, database software, and keyboard skills.
Certification and Licenses: Registered/Certified Medical Assistant, BLS certification.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Three. See Exposure Control Plan for details.
Physical Demands: The physical demands described here are representative of those that must be net by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to sit.
*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace and an Equal Opportunity Employer.
**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com