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Pearson jobs in Boston, MA

- 51 jobs
  • Senior Content Development Administrator

    Pearson 4.7company rating

    Pearson job in Boston, MA

    Education, Skills and Knowledge + **Required** + Bachelor's degree. + Excellent internal and external customer service skills. + Excellent communication interpersonal skills (including phone skills for distributed projects and customer/program team meetings). + Excellent writing skills, including the ability to write accurate and effective scorer training and to teach and coach content staff to write quality annotations, scoring decisions and other content-/project-related documentation. + Strong content-specific knowledge and the ability to develop, coach, and provide feedback to content staff assigned to projects + Clear understanding of scoring concepts such as frequency distribution, validity, calibration and other industry terminology, as well as the ability to apply that knowledge to scoring situations. + Strong computer skills, including use of common Microsoft Office applications (e.g. Word, Excel, PowerPoint), Google tools (e.g. Gmail, Google Drive, etc), and ability to handle multiple computer applications simultaneously. + Ability to supervise large groups. + Strong initiative and organizational and leadership skills, including the ability to prioritize and multi-task and make sound business decisions under tight deadlines. + Ability to maintain a confidential work environment. + **Preferred** + Two (2) years of experience as a Scoring Director or (5) years Scoring Supervisor in open-ended scoring preferred. + Background/experience in educational measurement, including knowledge of common scoring industry practices. + Experience directing both regional and distributed supervisors and scoring directors. + Strong working knowledge and understanding of Scoring System reports, ability to manage data, and ability to drive scoring management decisions and continuous improvement. + **Desired** + Advanced degree. + Degree in education, English, mathematics, science, or language. + Teaching experience in grades K-12. Basic Purpose and Objectives + Guide and supervise scoring directors assigned to projects. + Ensure that customers' scoring decisions are applied consistently to all student responses. Organizational Relationships + **Direction Received:** Receives general direction on Pearson and Scoring Services policy and procedures from the Content Manager. + **Direction of Others:** Advises scoring directors on content- and item-level scoring and quality issues. Evaluates scoring directors and provides feedback on job performance. + **Contacts:** Works closely within and across departments (e.g., Online Scorer Training Development Team, Project Support, Project Management, Client Services) as required for the assigned project(s) to ensure overall project success. Attends departmental, program team, and customer meetings to exchange ideas and information, discuss issues, plan actions, review costs, and provide technical guidance. May also participate in departmental strategic initiative and continuous improvement activities. Overall Functions and Responsibilities 1. Works with the project manager to complete quality management plans, rangefinding plans, and other project documentation, as required. 2. Plans content hours for assigned projects. 3. Identifies potential scoring directors from the pool of scoring supervisors. Guides, trains, and develops scoring directors and supervisors for future content roles. 4. Conducts interventions and coaches scoring directors as needed. 5. Completes Scoring Director Feedback Forms and provides timely feedback to scoring directors and scoring managers. 6. Works with scoring directors to create online training modules for assigned projects. 7. Reviews training sets and annotations and provides feedback to scoring directors. 8. Ensures proper documentation of, sign-off on, and archival of all scoring decisions and final training materials. 9. Guides scoring directors in completing project item evaluations (e.g., for field tests) and reviews them prior to submission to customers. 10. Monitors reports across grades and items to verify quality expectations are met and project completes on time. Works with scoring directors to address quality issues, and communicates plans/issues to content manager and project manager. 11. Obtains, analyzes, and reports on information concerning the strengths and weaknesses of scoring performance. Performs/participates in root-cause analysis, identifies inefficiencies, and recommends and implements improvements as necessary. 12. Attends all relevant project status and customer meetings and compiles appropriate reports on assigned activities as requested. 13. Functions as primary customer contact for oral and written communication involving content for assigned project. 14. Performs the role of scoring director when necessary. 15. May be asked to support new bids and proposals by analyzing customer requirements and providing insight on time and cost estimates for content-related activities. 16. May be asked to mentor or advise other projects' content specialists and/or scoring directors. 17. May be asked to review and edit work of other projects' content specialists and/or scoring directors. 18. May assist project manager in project-specific budget/cost estimate process. 19. Ensures that quality records are compiled and archived in accordance with Control of Records. Working Conditions + Office environment that is safe and favorable to good working conditions. + May work in warehouse conditions on occasion. Ability to travel and work evening and/or weekend shifts as necessary is required. _The pay rate for this role is from $27 - $28 per hour. This position is not bonus eligible, and information on benefits offered is_ here _._ _Applications will be accepted through December 12, 2025. This window may be extended depending on the business needs._ **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Evaluation **Job Family:** LEARNING\_&\_CONTENT\_DELIVERY **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 21892 \#location
    $27-28 hourly 5d ago
  • Finance Manager, Enterprise

    Pearson 4.7company rating

    Pearson job in Boston, MA

    **Finance Manager - Enterprise** **About Us:** We are a FTSE 100 company at the forefront of innovation and global leadership in Education Technology sector. As part of our continued growth, we recently consolidated various assets from around our organisation to focus on growing our Enterprise proposition in our renamed Enterprise Learning & Skills Business Unit, focused on delivering high-impact solutions to large-scale clients. This new team is central to our long-term strategic ambitions, and we're looking for a dynamic Finance Manager to help shape its success. **Position Overview:** This is a rare opportunity to be a central part of a Commercial Finance function for a newly created sub-business unit. Reporting to the Finance Director for the business unit, you will play a pivotal role in driving performance and developing the transformation of finance processes. This role combines expert knowledge and commercial insight, and the opportunity to influence a high-growth, high-visibility part of the organisation. This role is ideal for someone who thrives in a dynamic, commercially focused setting and can combine strong analytical skills with business partnering expertise. **Key Responsibilities:** **Financial Planning & Analysis** + Own the preparation and delivery of annual budgets, quarterly forecasts, and long-term plans. + Provide high-quality financial insight, variance analysis, and performance commentary. + Support the FD with the development and delivery of the Enterprise BU's strategic and operational financial planning. **Business Partnering** + Work closely with operational leaders to challenge assumptions, improve financial outcomes, and support commercial initiatives. + Present financial results and recommendations to senior management clearly and confidently. + Provide financial guidance on new business cases, investments, pricing, and cost optimisation. **Reporting & Governance** + Produce accurate, timely monthly management accounts and KPI dashboards. + Ensure compliance with internal controls, group accounting policies, and governance requirements. + Liaise with central finance, FP&A, and shared service teams to ensure alignment and consistency. **Process & Systems Transformation** + Drive continuous improvement across reporting, forecasting, and financial processes. + Contribute to system enhancements, automation initiatives, and data integrity improvements. + Identify opportunities to simplify, standardise, and streamline workflows. **Leadership & Stakeholder Management** + Support collaboration across cross-functional teams within a large FTSE100 structure. + Build strong relationships based on credibility, reliability, and commercial acumen. **Governance & Risk Management** + Ensure financial control, compliance, and alignment with group standards and regulatory frameworks. **Skills, Experience & Qualifications required:** + Bachelor's degree in Finance, Accounting, Economics, or a related field; an MBA, CPA, or CFA is highly preferred. + Strong FP&A and business partnering experience, ideally within a large corporate or matrix organisation. + Excellent analytical capabilities with proven ability to turn data into insight. + Strong communication skills with the ability to influence and challenge senior stakeholders. + High proficiency in Excel and financial modelling. + Experience with ERP and reporting tools (Hyperion Essbase, Oracle, Salesforce, Tableau, etc.) a huge plus + Proven track record of improving processes and delivering high-quality outputs under tight deadlines. + Structured, disciplined approach to work, with attention to detail. + Experience supporting operational, commercial, or transformation teams. + Exposure to project finance, investment appraisal, or strategic planning. **Leadership Capabilities** This role would suit an individual looking to progress upwards within the finance organization into a Finance Director role or with longer term CFO track ambition - **Pearson has an excellent track record of mobility within the finance organization** . Therefore, the following leadership capabilities are critical: + **Ability to Influence Others** - Identifies the agendas, concerns, and motivations of interested others, and is persuasive when positioning ideas and arguments to address them. Proactively cultivates networks with key individuals across functions to gain support for ideas, creating a foundation for future influence. Ensures that all proposals or arguments are fully supported by strong logic and a compelling business case, addressing all relevant factors. + **Communication -** Communicates financial information and concepts in a clear, precise, thorough manner to meet the needs of both finance and non-finance audiences. Ensures that own positions effectively address others' needs and priorities, and that concerns are openly discussed and addressed. Projects self-assurance and unshakable + **Accountability and Ownership** - Prioritizes and balances, organizes, and allocates time, actions, and resources to generate significant positive results and achieve critical goals, even in fast-moving or uncertain situations. Anticipates and decisively intervenes, addressing and removing obstacles, and redirects efforts to accelerate work, improves quality, moves the work forward, and/or gets efforts back on track. + **Collaboration and Partnering** - Identifies opportunities and takes actions to build relationships between own area and other teams/departments to help achieve business goals. + **Change Management Capability** - Understands the change management process. Able to influence and lead others to embrace change positively in support of organizational objectives. + **Prioritization** - Juggles many priorities and competing demands for one's time. Understands the importance of materiality when prioritizing work. **Personal Attributes** + Commercially minded with strong attention to detail. + Proactive, curious, and able to challenge constructively. + Comfortable working with ambiguity and driving clarity. + Strong sense of ownership and accountability. + Collaborative team player who builds positive relationships. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $110,000 to $120,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. _Applications will be accepted through December 7, 2025. This window may be extended depending on business needs._ **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Finance **Job Family:** FINANCE **Organization:** Enterprise Learning & Skills **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 21782 \#location
    $110k-120k yearly 6d ago
  • Test Administrator - Boston, MA

    Pearson 4.7company rating

    Pearson job in Boston, MA

    Pearson VUE (******************* is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world's most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). Pearson VUE offers a great environment to start or grow your career. We are now hiring for a **part-time Test Administrator** to join our team based in **Boston (Bay Back), MA (31 St. James Ave S725)** . **Starting pay is $18.00 per hour + eligible for accrued paid sick time.** Learn more at ********************************************* **Responsibilities** The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to: + Comply with all testing procedures and strictly adhere to company policies using careful judgment. + Check in testing candidates, verify identification, and explain the exam process. + **Proctor / invigilate candidates while testing.** + Troubleshoot with internal departments to fix technical issues. + Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination. + Other duties as assigned. **Schedule Requirements** Our ideal candidate demonstrates teamwork, with the **availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7:00 AM and 8:30 PM, and about 3 Saturdays per month** . Sunday shifts would be extremely infrequent, but a possibility if the need arises. Candidate must be open to flexible scheduling. This is a part-time position and will remain as such, **12-18 hours per week** , with an expectation to work more hours if needed. Schedules are available at least **2 weeks in advance** . **Qualifications** + High school diploma or equivalent is required. + Minimum of 1 year customer service experience is preferred. + Experience proctoring or invigilating exams is highly preferred. + **Must be flexible in work hours and days.** + Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook). + Must be able to sit for long periods of time and also escort candidates to and from testing room. + Must be able to bend, stoop and lift up to 20 lbs. with reasonable accommodation. + Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Test Center Operations **Job Family:** LEARNING\_&\_CONTENT\_DELIVERY **Organization:** Assessment & Qualifications **Schedule:** PART\_TIME **Workplace Type:** On-site **Req ID:** 21760
    $18 hourly 17d ago
  • Universal Advisor

    Pearson 4.7company rating

    Pearson job in Boston, MA

    ** At Pearson, our purpose is simple: to add life to a lifetime of learning. We envision a future where everyone can realize the life they imagine through learning. To achieve this, we create vibrant and enriching learning experiences designed for real-life impact. For over 20 years, Pearson Virtual Schools has been reimagining K-12 education with full-time virtual schools for students who want a personalized, more flexible approach to learning. Our flagship products and services include Connections Academy, US-based online public charter schools; Pearson Online Academy, a global online private school; and Pearson Connexus, our comprehensive online school program for school districts nationwide. The following description is intended to describe the general nature of the job that may include other duties as assumed or assigned; it is not intended to be all-inclusive or limit the duties of the position. **Purpose of the position** The Universal Advisor is a key member of the Enrollment Experience (EE) team, serving as a trusted advisor and subject matter expert throughout the enrollment process. This role ensures a seamless and efficient experience for prospective families and internal stakeholders by providing expert guidance, resolving issues, and supporting frontline staff. Universal Advisors also play a critical role in implementing new technologies, offering training, coaching, and hands-on troubleshooting to support successful adoption and continuous improvement throughout the organization. Success in this role requires strong communication skills, adaptability, and the ability to collaborate effectively across teams. **Core tasks & responsibilities** + Serve as the primary point of contact and a trusted advisor for Enrollment Experience (EE) processes, guiding internal teams and external stakeholders with a customer-centric approach. + Provide expert support on complex enrollment scenarios, collaborating across departments to resolve issues efficiently and maintain service excellence. + Lead training and coaching efforts for new hires and frontline staff, supporting onboarding, skill development, and the adoption of new technologies to promote first-call resolution and continuous improvement. + Develop and maintain resources, documentation, and knowledge articles that streamline workflows and ensure consistent, high-quality service delivery. + Identify and address process inefficiencies, including gaps, bottlenecks, and risks, while recommending and implementing improvements that reduce escalations and enhance operational effectiveness. + Facilitate meetings, deliver engaging presentations, and ensure timely follow-up on decisions and action items to support alignment and accountability. + Monitor key performance indicators, risks, and opportunities to ensure alignment with leadership priorities and organizational OKRs. + Foster a culture of inclusion, collaboration, accountability, and technical excellence through proactive engagement and cross-functional partnership. + Perform additional responsibilities as needed, including customer-facing tasks, to support business needs. **Qualifications** + Must demonstrate a commitment to professional conduct and accountability. + Flexibility to work shifts aligned with varying Hours of Operation, including evenings, nights, and weekends as needed. + Required to have the appropriate means to work remotely, including adherence to our work-from-home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations. + Experience providing application or enrollment support in a customer-facing, high-volume environment, with prior call center or customer service experience strongly preferred. + Proficiency with Windows, MS Suite, and CRM platforms (Salesforce experience preferred). + Skilled at working with multiple systems simultaneously in a fast-paced, virtual environment. + Strong analytical and reasoning skills with the ability to navigate ambiguity and apply critical thinking. + Proven ability to prioritize tasks, manage competing deadlines, and consistently achieve results. + Collaborative leadership skills with the ability to both lead initiatives and contribute as an effective team player. **Competencies** + **Strong Communicator:** Demonstrates excellent oral and written communication skills, with the ability to convey information clearly and professionally. + **Detail-Oriented & Results-Driven:** Maintains accuracy and quality while effectively prioritizing tasks to meet goals. + **Empathetic & Professional:** Approaches interactions with self-confidence, patience, and emotional intelligence, especially when working with diverse stakeholders. + **Organizational Savvy** : Understands and navigates internal processes, policies, and dynamics to drive results. + **Collaborative & Inclusive:** Builds trust, works effectively across teams, and fosters a culture of inclusion, teamwork, and continuous improvement. + **Strategic & Adaptive:** Identifies key issues, makes sound decisions aligned with long-term goals, and thrives in a fast-paced, evolving environment. + **Change-Oriented Leader:** Helps others understand and embrace change, modeling positivity, resilience, and a growth mindset. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between **$21.63 - $24.03** an hour This position is not bonus eligible, and information on benefits offered is here. Applications will be accepted through **December 19, 2025.** . This window may be extended depending on business needs. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Sales **Job Family:** GO\_TO\_MARKET **Organization:** Virtual Learning **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 21383 \#location
    $21.6-24 hourly 41d ago
  • Associate Research Scientist

    Pearson 4.7company rating

    Pearson job in Boston, MA

    As a member of the Assessment Product team, this Psychometric Research Scientist role will work on assessment products to conduct psychometric and research activities that support student learning outcomes through product development, validation, and improvement. This role will support the development of innovative techniques and processes and conduct cutting-edge research studies. Experience with computer adaptive testing (CAT) is preferred. The candidate will conduct classical item analysis studies, norming studies, create CAT input files and run simulations, run calibration and linking studies, create simulation technical reports, conduct analysis is support of the product technical documentation and other analysis as assigned. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Research, Efficacy, and Psychometrics **Job Family:** LEARNING\_&\_CONTENT\_DEVELOPMENT **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 21617 \#location
    $61k-85k yearly est. 2d ago
  • Assessment Consultant (Education)

    Pearson 4.7company rating

    Pearson job in Boston, MA

    The Assessment Consultant (Education) is responsible for driving sales in their territory by leveraging deep knowledge of Clinical Assessment products to provide tailored solutions to customers. As thought leaders, they help clients adopt technology-enhanced assessment tools, drawing on professional expertise from formal education and field experience. The Assessment Consultant (Education) serves as a trusted resource for Special Education directors, school administrators, and other K-12 professionals, providing expertise in standardized assessments and digital solutions. By combining educational knowledge with consultative support, this role assists district clinicians, leaders, and staff in identifying students' needs through screening, evaluations, and assessments to promote better learning outcomes. Success in this position involves driving growth in educational solutions and achieving goals by recognizing opportunities and delivering comprehensive Pearson Clinical solutions. Focused on the US K-12 market, the consultant partners with school psychologists, SLP's, OT's and administration to ensure solutions are tailored to the unique needs of students and schools. The main duties of an Assessment Consultant (Education) include achieving annual territory revenue targets, anticipating customer needs, providing pre-sales consultation, supporting technology integration, and guiding customers through decision-making. A successful Assessment Consultant in this role will expand business and achieve sales targets by uncovering new, impactful opportunities and delivering high-quality consultation throughout the customer relationship. **Primary Responsibilities:** + Deliver on assigned revenue goals through consulting with customers and executing comprehensive sales plans with a focus on products, training, and licensing solutions. + Uncover growth opportunities in K-12 Education Market within assigned territory. + Facilitate customer consultations, both virtually and in person, to present product information, demonstrations, and comprehensive solutions. + Attend national and regional conferences and events to meet customers, gain market feedback, and generate sales opportunities. + Be knowledgeable of market trends, industry news, and competitive landscape. + Work collaboratively with Sales, Marketing, Product Management, and other internal business teams to further drive growth in territory **Required Skills and Experience** + Proven track record of previous sales success. Asks for the sale! + Prior industry experience OR knowledge of clinical/school assessment or psychometrics is an asset. + Experience building relationships within an assigned territory to expand sales. + Prior experience with Salesforce or other comparable CRM platforms for effective pipeline management and forecasting. + Understanding of market sales cycle, and effectively navigates steps in sales process with multiple stakeholders. + Team player with a positive attitude and commitment to exceeding sales objectives. + Forward-thinking, strategic focus on Technology sales and growth within assigned market (Digital assessment, iPad delivery, etc.) + Experience and familiarity with AI, and a bias towards implementation in the role. + Well organized, with excellent verbal and written communication skills, including ability to deliver formal presentations to customers and at state/national conferences. **Travel** + The position requires a willingness to travel up to 30% of the time. The position also requires that the individual be comfortable in a relatively independent working environment, with primary contact with team members being virtual. **Reporting Structure** + Assessment Consultant (Education) will report to the designated Regional Sales Manager. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: Minimum full-time salary range is a base of $60,000. This position is eligible to participate in a sales incentive plan, and information on benefits offered is here. **_Applications will be accepted through Friday, Dec 12, 2025. This window may be extended depending on business needs._** **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Sales **Job Family:** GO\_TO\_MARKET **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 21844 \#location
    $60k yearly 2d ago
  • Technology Readiness Manager

    Pearson 4.7company rating

    Pearson job in Boston, MA

    Role: Technology Readiness Manager (TRM) Imagine shaping the future of education by ensuring millions of students and educators experience seamless, on-time assessments. As a Technology Readiness Manager, you'll be at the heart of launching state-level school assessment programs. You will bring together data, communications, and system setup, so every program is a success. This isn't just a technical role; it's a chance to drive real-world impact and be a catalyst for positive change. The impact you'll have + Be the trusted technical partner to customers and internal teams, anticipating needs, shaping solutions, and pulling in product leaders strategically. + Reduce risk and escalations by designing repeatable frameworks, not just resolving tickets. + Improve how Pearson delivers: build unified onboarding playbooks, drive dashboard adoption, and elicit feedback to improve our products and platforms. What you'll do + **Own the path to production:** Lead E2E readiness across data integrations, communications, and system configuration to deliver smooth, on-time go-lives. + **Be the bridge** : Translate the program needs into clear technical work, aligning engineering, product, and Program Delivery to a single plan. + **Orchestrate execution:** Build and manage readiness plans and schedules; maintain the workflows across teams to keep work visible, prioritized, and moving. + Configure and validate: Set up and verify program configurations via internal tools, ensuring accuracy, security, and auditability. + **Guard production quality:** Drive production readiness reviews, manage risks, and lead technology escalations to rapid resolution. + **Proactive technical engagement** : Host technical discovery sessions, map cross-system dependencies, and recommend solution patterns. + **Quarterly systemic improvement:** Propose and lead at least one cross-program improvement each quarter (e.g., automation, playbook updates, integration templates). + **Build the operating system:** Create unified onboarding playbooks, standard runbooks, and dashboards that surface readiness status, risks, and outcomes. + **Close the loop:** Capture structured feedback from customers and delivery; funnel insights to product and platform owners for roadmap consideration. + **Be the go-to:** Serve as the primary technology contact for internal and customer teams, representing tech with clarity and confidence. How you'll lead + Act as a Lead for readiness work: own the backlog and fulfillment, and drive continuous improvement. + Champion standard processes and common practices across programs to scale what works. + Work framework-first: move from reactive, checklist-driven activity to proactive, metrics-led execution. What success looks like in your first 6-12 months + Reduced production incidents and last-minute escalations across your programs. + Adopted dashboards that give stakeholders a real-time view of readiness, risks, and decision points. + A unified onboarding playbook in use across your programs, with clear SLAs/SLOs and handoffs. + One or more quarterly systemic improvements delivered and measured (e.g., faster setup cycle time, higher data quality, increased automation). You'll thrive here if you love connecting dots across teams and systems, turning ambiguity into action. If you're passionate about creating new solutions, enjoy collaborating with both technical and non-technical stakeholders, and stay calm when timelines are tight, this is the place for you. Compensation and benefits As required by California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the minimum full-time salary range for this position is between $85,000-$95,000. Compensation at Pearson is influenced by factors including skill set, experience level, and location. The position offers annual incentive program, and comprehensive benefits. Applications are open through December 15, 2025, with possible extension based on business needs. If you're ready to own outcomes, elevate quality, and lead proactive improvements, we invite you to apply and make every launch better than the last. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Service Owner **Job Family:** TECHNOLOGY **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 20868 \#location
    $85k-95k yearly 44d ago
  • Global Marketing Manager

    Pearson 4.7company rating

    Pearson job in Boston, MA

    Pearson Enterprise Learning & Skills empowers businesses, governments, and professional communities with world-class learning, assessment, and workforce development solutions. We help global enterprises plan, assess, and develop talent through AI-driven insights, innovative assessments, and industry-recognized certifications - ensuring that employees are equipped for the evolving demands of the digital economy. Focusing on enterprise HR, talent management, and learning innovation, we partner with C-suite executives, HR leaders, and L&D professionals to future-proof their workforce. Our comprehensive solutions enable organizations to unlock workforce potential, upskill employees, and build high-performing teams in a competitive global market. Role Overview As a Global Marketing Manager, you will lead strategic marketing efforts for a priority audience/audiences from our Growth Accounts segment, with the goal of driving pipeline growth, prospect/client engagement, and revenue impact. Collaborating with sales, client partners, product marketing, and strategic account teams, you will develop and execute multi-channel, upsell programs tailored by audience area. Success in this role requires strategic thinking, data-driven execution, and stakeholder influence. You will play a pivotal role in shaping and scaling marketing strategy, optimizing performance through insights, and embedding best practices to maximize ROI. Key Responsibilities Strategic Planning + Develop and implement scalable audience and solution marketing, using data-driven insights to tailor messaging and engagement strategies. + Partner directly with regional sales leadership to understand and activate opportunistic campaigns. + Be the voice of the client within the marketing organization, ensuring content, campaigns, and programs align with business needs and industry trends. + Work with senior sales leaders and account teams to identify growth opportunities, define success metrics, and execute targeted engagement strategies. + Leverage deep knowledge of HR, talent management, and workforce learning trends to develop relevant, industry-specific messaging for target audiences. Campaign Development & Execution + Lead the development of integrated, multi-channel marketing campaigns that leverage digital, direct mail, executive events, paid media, content personalization and other channels most relevant to your target audience. + Oversee high-touch executive engagement programs, including VIP events, roundtables, and bespoke content experiences. + Partner with content and creative teams to develop compelling C-suite messaging and assets that resonate with decision-makers in HR, L&D, and workforce transformation. + Manage third-party event sponsorships and speaking engagements, ensuring alignment with key account strategies. + Leverage marketing technologies (Salesforce, HubSpot, Demand base, or similar) to execute and optimize campaigns at scale. Cross-Functional Collaboration & Stakeholder Engagement + Act as a strategic marketing partner for sales teams, ensuring seamless alignment and collaboration on marketing execution. + Work with digital and demand generation teams to refine targeting, retargeting, and paid media strategies for strategic accounts. + Partner with product marketing and content teams to develop relevant messaging and value propositions tailored to account priorities. + Influence internal stakeholders and champion a culture of ABM excellence, ensuring marketing efforts align with business growth objectives. Performance Measurement & Optimization + Drive success metrics, including account engagement, pipeline acceleration, and revenue influence. + Leverage analytics and reporting tools to track performance, uncover insights, and continuously optimize programs. + Present data-driven recommendations to senior leadership, showcasing the impact of marketing initiatives on revenue growth. + Stay ahead of marketing trends, emerging technologies, and industry best practices to continuously enhance our approach. Key Success Metrics + Engagement Growth: Increased interactions across key accounts (C-suite content engagement, event attendance, digital interactions). + Pipeline & Revenue Influence: Direct impact on accelerating pipeline progression and driving revenue within priority accounts. + ROI & Campaign Effectiveness: Performance of initiatives relative to investment, optimizing spend efficiency. + Sales & Stakeholder Feedback: Alignment and effectiveness of marketing efforts in supporting account growth and business objectives. Who You Are Essential Qualifications & Experience + 8+ years of experience in B2B or Account-Based Marketing, ideally within enterprise-level organizations globally. + A strong track record of designing and executing successful: Many ABM campaigns or B2B campaigns that drive measurable business impact. + Experience working closely with sales teams to build alignment and drive account engagement. + Strong project management and problem-solving skills with an ability to create project plans and manage through seamless execution. + Deep knowledge of B2B Marketing and/or ABM strategies, tools, and frameworks, with hands-on experience using platforms like Salesforce, Demand base, HubSpot, or similar. + Strong experience in multi-channel execution, including digital marketing, paid media, direct mail, and executive engagement. + Analytical mindset, with the ability to measure performance, track ROI, and optimize campaigns based on data-driven insights. + Ability to manage budget for your respective areas with ongoing optimization across the Marketing channel mix. Highly Desirable Skills & Experience + Industry experience in enterprise HR, talent management, workforce learning, or related fields. + Demonstrated success in running B2B or ABM programs for IT, Tech, or Software industries. + Experience in executive-level marketing and C-suite engagement strategies. + Strong stakeholder management skills, with the ability to collaborate and influence across sales, marketing, and leadership teams. Key Competencies + Bias for action: Desire to own successes, solve problems and act autonomously as subject matter expert for a specific audience or solution. + Strategic Thinking: Ability to develop innovative approaches that drive measurable business impact. + Results-Oriented: A track record of successfully executing programs that drive revenue and engagement. + Excellent Communication: Strong verbal and written communication skills, with the ability to engage senior stakeholders. + Adaptability: Ability to work in a fast-paced environment, manage multiple priorities, and pivot when needed. + Collaboration: Strong team player who works well across departments to align marketing efforts with business goals. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $150,000 - $180,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. _Applications will be accepted through December 7, 2025. This window may be extended depending on business needs._ Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. Job: Marketing Job Family: GO\_TO\_MARKET Organization: Corporate Marketing & Communications Schedule: FULL\_TIME Workplace Type: Remote Req ID: 21772
    $150k-180k yearly 5d ago
  • Assessment Specialist - English Language Arts

    Pearson 4.7company rating

    Pearson job in Boston, MA

    As an Assessment Specialist within the Asset Creation team, you will work as both a content and assessment expert to develop K-12 assessments for our state and district clients. Our team develops standards-based assessments for students across the United States. We collaborate with education departments, committees of educators, and business partners to develop assessments of learning that are accessible to all students. We are looking for flexible and creative content experts to join our team. **Responsibilities:** ● Develop and review content-specific test items, including multiple choice, technology enhanced, extended response, cluster sets, performance-based tasks, and simulations across multiple grade levels for large-scale assessments ● Help develop item, passage, and test specifications, item development plans, test blueprints, and other ancillary documents ● Help select, assign, manage, and train item/passage writers and educators to develop items based on standards, cognitive complexity, and item development best practices ● Facilitate and support customer meetings and provide content assessment expertise ● Facilitate activities related to test construction and review of composed test forms ● Consult with the customer as required, including participation in planning, status, review meetings, etc. ● Work closely with test development managers, other content developers, psychometricians, and other Pearson groups ● Perform other duties as assigned ● Some travel required **Qualifications:** ● Bachelor's degree in education, content-specific area, or equivalent experience required ● Five years' experience as an elementary or secondary teacher in the field of content-specific area preferred ● Professional knowledge of content-specific area and educational trends required ● Some experience in large-scale educational measurement preferred ● General knowledge of all phases of the development, processing, scoring, and reporting of large-scale assessments preferred ● Outstanding oral and written communication skills ● Ability to creatively and flexibly address challenges with a variety of audiences ● Excellent planning, organizational, and problem-solving skills and the ability to work on multiple activities and adapt to unexpected events ● Skill in basic software tools and technology and the confidence necessary to work with unfamiliar programs **Compensation at Pearson** is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $65,000 - $75,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. **_Applications will be accepted through Tuesday, Dec 2, 2025. This window may be extended depending on business needs._** \#LI-CH2 **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Learning Subject Matter Experts **Job Family:** LEARNING\_&\_CONTENT\_DEVELOPMENT **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 20878 \#location
    $65k-75k yearly 60d+ ago
  • Software Engineer

    Pearson 4.7company rating

    Pearson job in Boston, MA

    Job Title: **Software Engineer** The Senior Software Developer is responsible for analysis, design, implementation, and unit testing to produce high-quality code for a project team responsible for supporting a number of cutting-edge technology platforms. They will use industry best practices while working in a team of high-performing professionals. They are also responsible for maintaining and supporting mission-critical applications as necessary. This requisition is part of the Pearson/LMS team, which develops innovative integration technology platforms. One of the team's primary responsibilities is integrating 3rd party LMSs with Pearson's learning tools. We are now in the midst of building our next generation integration platform, which is a multi-year project with enormous strategic value, leveraging state of the art technologies and processes. We are looking for outstanding candidates to bolster the staff of this critical project. **Team:** The Pearson/LMS development team is comprised of a small group of inspired developers that thrive on developing cutting edge applications, with a passion for innovation and pride in producing excellent user experiences. Our work environment is collaborative, casual, flexible, agile and results driven. Since the business provides a mission-critical service to a demanding set of clients, high-quality performance is required to meet customer expectations. The Senior Software Engineer will: + Provide engineering leadership to the engineers in the team. + Implement & Perform - Implement designs following Pearson coding standards and industry best practices. + Analyze & Design - Ensure business and requirements artifacts are created that effectively model the customer's requirements. Use tooling and best practices to create design models from requirements. + Review - Participate in and lead requirements, design and code reviews. + Test & Deployment - Work closely with other teams (e.g., QA, configuration management, end users) to release high quality software. Create testable requirements and write and execute unit tests. + Quality/process improvement - Participate in group improvement activities and initiatives to improve process and product quality in pursuit of excellence. + People development - Mentor and train new team members + Performs other duties as assigned. **Education and Experience:** **Required Education and Experience:** + Bachelor's degree in computer science, MIS, or equivalent technology discipline + 5+ years relevant software development experience creating SaaS applications. + Experience with development, maintenance, and testing of software following industry best practices. + Experience with highly available, highly concurrent web-based applications + Experience with GitLab or similar VCS tools **Current Tech Stack:** + AWS hosted applications. + Java, Spring Boot, ReactJS, MongoDB **Desired Experience:** + 5+ years' experience working in an agile, iterative development environment. + Experience collecting and analyzing customer requirements to produce elegant and maintainable software solutions. + Experience leading software automation workflows to remove human dependencies and improve reliability in critical business processes. + Experience with functional UX design for a professional userbase + Ability to balance immediate feature needs with broader architectural goals and coding best practices. + Desire to expand knowledge in many development languages, applications, tools, and external services. + Quickly learn new processes and tools, business domains and technical applications + Must have strong time management skills - including the ability to work well under pressure, plan, set priorities, adapt to change, and meet established timelines. + Must be a self-starter and detail oriented. + Effective written and verbal communication skills + Ability to work within a team. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $110,000 - $125,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. _Applications will be accepted through September 13, 2025. This window may be extended depending on business needs._ **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Engineering **Job Family:** TECHNOLOGY **Organization:** Higher Education **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 20691 \#location
    $110k-125k yearly 60d+ ago
  • Student Programs Manager

    Pearson 4.7company rating

    Pearson job in Boston, MA

    **Manager of US Student Programs** **About the Role** We are seeking an innovative and driven leader to serve as a Manager of the US Higher Education Student Programs team. In this unique role, you will be responsible for overseeing and managing the Pearson Campus Ambassador (PCA) across all regions in US Higher Education. This position combines program oversight, strategic leadership, and cross-regional collaboration to deliver outstanding experiences for campus ambassadors, internal stakeholders, and the customers they serve. This is not your typical brand ambassador management role. Our PCAs gain real-world experience by collaborating with our sales, product and marketing teams, participating in virtual and on campus projects, and creating engaging content for our global and local products to support our monetization efforts. **Key Responsibilities** + Strategic Leadership: Develop and execute a cohesive US strategy for the Campus Ambassador Program, ensuring alignment with Pearson's business and monetization goals. + Program Oversight: Manage the ambassadors, ensuring high-quality delivery and alignment with local market needs. + Team Development: Recruit, coach, and support ambassadors, fostering a diverse and inclusive community. + Stakeholder Collaboration: Partner with Marketing, Sales, Product Development, and Customer Success teams to ensure effective program integration and impact. + Performance Management: Set and track KPIs to measure success, drive program improvements, and communicate impact to leadership. + Innovative Engagement: Introduce creative strategies to enhance the PCA experiences, leveraging feedback and data insights. + Customer Insights: Collect and consolidate feedback from ambassadors and faculty to inform product and service enhancements. + National leadership - must be able to work across all time zones in the US. **Qualifications** + Bachelor's degree or equivalent + Experience in program management, marketing, sales, or customer success, preferably in the education sector. + Proven ability to manage and scale programs across multiple business segments. + Experience leading and developing high-performing teams, particularly in virtual settings. + Strong leadership qualities, including adaptability, cultural awareness, and change management. + Excellent communication skills, capable of engaging stakeholders at all levels. + Digitally savvy, with proficiency in Microsoft Office, Salesforce, ServiceNow, Fusion, Canva, and modern social media platforms. + Experience with Pearson's digital solutions is a plus. + Passion for education, teaching, and learning. **What's In** **it** **for You?** **This role offers the opportunity to:** + Influence and expand upon our Student Programs group that make a meaningful impact on students and educators. + Develop and implement innovative strategies to grow Pearson's brand and reach. + Join a collaborative and inclusive culture that values your ideas and contributions. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $70,000 - $75,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. Applications will be accepted through December 8, 2025. This window may be extended depending on business needs. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Program Management **Job Family:** GO\_TO\_MARKET **Organization:** Higher Education **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 21775 \#location
    $70k-75k yearly 2d ago
  • Salesforce Solution Architect

    Pearson 4.7company rating

    Pearson job in Boston, MA

    The Solution Architect for Salesforce and Enrollment Systems provides strategic and technical leadership to design, integrate, and optimize CRM and student/customer enrollment platforms across the enterprise. This role ensures that Salesforce and associated systems deliver a seamless end-to-end experience-from lead capture through onboarding-while aligning with business objectives, data governance, and architectural best practices. **Key Responsibilities** **Architecture & Design** + Design scalable, secure, and high-performing solutions across Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Data Cloud) and enrollment management platforms. + Lead end-to-end architecture for enrollment workflows, including lead nurturing, application processing, admissions, and onboarding. + Define integration patterns between Salesforce, LMS's and data middleware (e.g., MuleSoft). + Create and maintain solution architecture diagrams, data flow models, and API designs. **Strategy & Governance** + Partner with business stakeholders, IT leadership, and product owners to translate strategic goals into technology solutions. + Define architecture standards, guardrails, and best practices for Salesforce and related platforms. + Contribute to enterprise data strategy, ensuring data integrity, compliance, and interoperability across systems. **Implementation & Delivery** + Provide technical oversight on Salesforce and enrollment project implementations and enhancements. + Collaborate with developers, admins, and third-party vendors to ensure solutions meet design specifications and quality standards. + Conduct architecture reviews, performance tuning, and environment management. + Evaluate new Salesforce and enrollment technologies and recommend adoption strategies. **Collaboration & Leadership** + Act as the primary Salesforce and enrollment systems technical advisor to cross-functional teams. + Mentor Salesforce administrators, developers, and analysts on architecture and design principles. + Communicate complex architectural concepts to non-technical audiences. _Candidates local to Durham, NC or Hoboken, NJ are highly preferred._ _Applications will be accepted through November 14. This window may be extended depending on business needs._ _Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:_ _The full-time salary range for this position is between $140,000 - $160,000_ _This position is eligible to participate in an annual incentive program, and information on benefits offered is_ here _._ **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Architecture **Job Family:** TECHNOLOGY **Organization:** Corporate Strategy & Technology **Schedule:** FULL\_TIME **Workplace Type:** Hybrid **Req ID:** 21618 \#location
    $140k-160k yearly 27d ago
  • Machine Technician & Systems Engineer (Full-Time Hourly) - Owatonna, MN

    Pearson 4.7company rating

    Pearson job in Boston, MA

    At **Pearson VUE** , we power the world's learning by delivering secure, reliable testing experiences for millions of people each year. To keep our testing centers running smoothly, we are seeking a dedicated **Machine Technician & Systems Engineer Hourly** **(Regular, Full-time )** to support the upkeep and functionality of our facilities in **Owatonna, MN** . This role is **40 hours per week** with possibility of overtime and weekends shifts. Our ideal candidate demonstrates teamwork, with the availability to work **Monday to Friday from 6 PM to 3 AM.** **Education, Knowledge and Experience** **■** High school graduate or equivalent preferred. ■ One (1) year experience in a related production position preferred but not required. **Other Skills and Abilities** **■** Has the ability to work effectively under tight deadlines required. ■ Has the ability to operate material handling equipment preferred. ■ Has the ability to produce high level of quality is required. **Primary Duties and Responsibilities** **■** Operate all department machines. ■ Make operating adjustments to equipment as trained. ■ Maintain logs and keep records as directed. ■ Work cooperatively in a team environment to process materials or documents. Wear necessary protective clothing and equipment as required. ■ Perform tasks involving the lifting and/or loading of materials. ■ Maintain work area in neat, orderly, and safe manner. ■ May perform higher classified work on occasional basis for training purposes. ■ Perform other related duties as assigned. ■ Support other departments as assigned. **Physical Requirements** **■** Must be able to lift 50 lbs. and move pallets of material with a pallet jack as needed in routine department functions. ■ Must be able to stand for long periods of time and push loaded carts of 650 lbs. Also frequent bending and twisting. ■ Must be able to push and load 1200 lb. or heavier Roll forms around. **Working Conditions** **■** Work occasionally requires situations where extreme caution must be observed. ■ Working environment may produce higher than normal noise levels and airborne dust particles but is maintained for safe and favorable working conditions. ■ Work may require off shift or irregular working hours to assure minimal disruption to regular operational functions Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: **The full-time starting pay rate is $20 per hour.** This position is benefits eligible effective on your hire date. For more information, you may visit ********************************************* * Medical, Dental, Vision, Life, Short-Term Disability and Voluntary Long-Term Disability benefits. * Paid holidays, vacation, sick and personal days per the NCS Pearson policies. * 401(k) Retirement Plan with employer match. * Employee Stock Purchase Plan (bi-annual enrollment). * Tuition Reimbursement. * Company-paid life insurance and business travel insurance benefits. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Production **Job Family:** LEARNING\_&\_CONTENT\_DELIVERY **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** On-site **Req ID:** 21297 \#location
    $20 hourly 41d ago
  • Senior Technical Project Manager

    Pearson 4.7company rating

    Pearson job in Boston, MA

    The Technical Program Manager (TPM) will be responsible for leading cross-functional teams to deliver complex, high-impact projects on time and within budget. This role requires a strong technical background, excellent project management skills, and the ability to drive strategic initiatives from concept to completion. The TPM will work closely with engineering, product management, and other key stakeholders to ensure successful project execution and alignment with business objectives. **Key Responsibilities:** + Lead and manage multiple technical programs and projects simultaneously, ensuring timely delivery and high-quality results. + Develop comprehensive project plans, including scope, schedule, resources, risks, and milestones. + Collaborate with engineering, product management, and other cross-functional teams to define project requirements and deliverables. + Identify and mitigate project risks, resolve issues, and ensure successful project outcomes. + Communicate project status, progress, and challenges to stakeholders, including senior management, in a clear and concise manner. + Facilitate effective team collaboration and communication, fostering a culture of transparency and accountability. + Drive continuous improvement in project management processes and methodologies. + Ensure alignment of project goals with business objectives and strategic priorities. + Manage project budgets, track expenses, and ensure cost-effective use of resources. + Provide technical guidance and support to project teams, leveraging your expertise to solve complex problems and make informed decisions. + Foster cross-team collaboration to ensure cohesive project execution and knowledge sharing. + Encourage and facilitate open communication between teams to address dependencies and improve overall project efficiency. + Manage vendors as necessary to ensure their contributions align with project goals and timelines. **Qualifications** : + Bachelor's degree + Proven experience (5+ years) as a Technical Program Manager or similar role in a technology-driven environment. + Strong technical background with hands-on experience in software development, systems engineering, or related fields. + Excellent project management skills, with a track record of successfully delivering complex projects on time and within budget. + Proficiency in project management tools and methodologies (e.g., Agile, Scrum, Kanban). + Exceptional communication, leadership, and interpersonal skills. + Ability to navigate and thrive in a fast-paced, dynamic environment. + Strong problem-solving and analytical abilities. + Experience with cloud technologies, software development lifecycle (SDLC), and DevOps practices is a plus. + PMP, PgMP, or other relevant certifications are a plus. Applications will be accepted through 15th December 2025. This window may be extended depending on business needs. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Product Management **Job Family:** PRODUCT **Organization:** Virtual Learning **Schedule:** FULL\_TIME **Workplace Type:** **Req ID:** 21753 \#location
    $74k-98k yearly est. 2d ago
  • Associate Research Scientist

    Pearson 4.7company rating

    Pearson job in Providence, RI

    As a member of the Assessment Product team, this Psychometric Research Scientist role will work on assessment products to conduct psychometric and research activities that support student learning outcomes through product development, validation, and improvement. This role will support the development of innovative techniques and processes and conduct cutting-edge research studies. Experience with computer adaptive testing (CAT) is preferred. The candidate will conduct classical item analysis studies, norming studies, create CAT input files and run simulations, run calibration and linking studies, create simulation technical reports, conduct analysis is support of the product technical documentation and other analysis as assigned. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Research, Efficacy, and Psychometrics **Job Family:** LEARNING\_&\_CONTENT\_DEVELOPMENT **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 21617 \#location
    $66k-91k yearly est. 2d ago
  • Test Administrator - Woburn, MA

    Pearson 4.7company rating

    Pearson job in Woburn, MA

    Pearson VUE (******************* is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world's most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). Pearson VUE offers a great environment to start or grow your career. We are now hiring for a part-time Test Administrator to join our team based in Woburn, MA (500 West Cummings Park S1950). Starting pay is $18.00 per hour + eligible for accrued paid sick time. Learn more at ********************************************* Responsibilities The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to: Comply with all testing procedures and strictly adhere to company policies using careful judgment. Check in testing candidates, verify identification, and explain the exam process. Proctor / invigilate candidates while testing. Troubleshoot with internal departments to fix technical issues. Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination. Other duties as assigned. Schedule Requirements Our ideal candidate demonstrates teamwork and has the availability to work any days from Wednesday through Saturday, between the hours of 7:20 AM and 4:30 PM. Candidate must be open to flexible scheduling. This is a part-time position and will remain as such, 9 to 18 hours (one or two shifts) per week, with an expectation to work more hours if needed. Schedules are available at least 2 weeks in advance. Qualifications High school diploma or equivalent is required. Minimum of 1 year customer service experience is preferred. Experience proctoring or invigilating exams is highly preferred. Must be flexible in work hours and days. Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook). Must be able to sit for long periods of time and also escort candidates to and from testing room. Must be able to bend, stoop and lift up to 20 lbs. with reasonable accommodation. Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.
    $18 hourly Auto-Apply 60d+ ago
  • Assessment Consultant (Healthcare)

    Pearson 4.7company rating

    Pearson job in Boston, MA

    The Assessment Consultant (Healthcare) is responsible for driving sales in their territory by leveraging deep knowledge of Clinical Assessment products to provide tailored solutions to customers. As thought leaders, they help clients adopt technology-enhanced assessment tools, drawing on professional expertise from formal education and field experience. The Clinical Assessment Consultant acts as a trusted advisor to Clinicians, and other Healthcare professionals, offering expertise in standardized assessments and digital solutions. Combining clinical knowledge with consultative sales, this role supports Clinicians with screening, evaluations, assessments, and better outcomes. Success requires driving business growth and meeting sales goals by identifying opportunities and delivering high-quality consultation. Focused on the healthcare market, the position partners with SLPs, OTs, and Psychologists to ensure solutions meet clinical needs. The main duties of an Assessment Consultant (Healthcare) include achieving annual territory revenue targets, anticipating customer needs, providing pre-sales consultation, supporting technology integration, and guiding customers through decision-making. A successful Assessment Consultant in this role will expand business and achieve sales targets by uncovering new, impactful opportunities and delivering high-quality consultation throughout the customer relationship. **Primary Responsibilities:** + Deliver on assigned revenue goals through consulting with customers and executing comprehensive sales plans with a focus on products, training, and licensing solutions. + Uncover enterprise growth opportunities within designated territory. + Facilitate customer consultations, both virtually and in person, to present product information, demonstrations, and comprehensive solutions. + Attend national and regional conferences and events to meet customers, gain market feedback, and generate sales opportunities. + Be knowledgeable of market trends, industry news, and competitive landscape. + Work collaboratively with Sales, Marketing, Product Management, and other internal business teams to further drive growth in territory **Required Skills and Experience** + Proven track record of previous sales success. Asks for the sale! + Prior industry experience OR knowledge of clinical/school assessment or psychometrics is an asset. + Experience building relationships within an assigned territory to expand sales. + Prior experience with Salesforce or other comparable CRM platforms for effective pipeline management and forecasting. + Understanding of market sales cycle, and effectively navigates steps in sales process with multiple stakeholders. + Team player with a positive attitude and commitment to exceeding sales objectives. + Forward-thinking, strategic focus on Technology sales and growth within assigned market (Digital assessment, iPad delivery, etc.) + Experience and familiarity with AI, and a bias towards implementation in the role. + Well organized, with excellent verbal and written communication skills, including ability to deliver formal presentations to customers and at state/national conferences. **Travel** The position requires a willingness to travel up to 30% of the time. The position also requires that the individual be comfortable in a relatively independent working environment, with primary contact with team members being virtual. **Reporting Structure** + Assessment Consultant (Healthcare) will report to the designated Regional Sales Manager. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: Minimum full-time salary range is a base of $60,000. This position is eligible to participate in a sales incentive plan, and information on benefits offered is here. **_Applications will be accepted through Friday, Dec 12th, 2025. This window may be extended depending on business needs._** **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Sales **Job Family:** GO\_TO\_MARKET **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 21855 \#location
    $60k yearly 2d ago
  • Technology Readiness Manager

    Pearson 4.7company rating

    Pearson job in Providence, RI

    Role: Technology Readiness Manager (TRM) Imagine shaping the future of education by ensuring millions of students and educators experience seamless, on-time assessments. As a Technology Readiness Manager, you'll be at the heart of launching state-level school assessment programs. You will bring together data, communications, and system setup, so every program is a success. This isn't just a technical role; it's a chance to drive real-world impact and be a catalyst for positive change. The impact you'll have + Be the trusted technical partner to customers and internal teams, anticipating needs, shaping solutions, and pulling in product leaders strategically. + Reduce risk and escalations by designing repeatable frameworks, not just resolving tickets. + Improve how Pearson delivers: build unified onboarding playbooks, drive dashboard adoption, and elicit feedback to improve our products and platforms. What you'll do + **Own the path to production:** Lead E2E readiness across data integrations, communications, and system configuration to deliver smooth, on-time go-lives. + **Be the bridge** : Translate the program needs into clear technical work, aligning engineering, product, and Program Delivery to a single plan. + **Orchestrate execution:** Build and manage readiness plans and schedules; maintain the workflows across teams to keep work visible, prioritized, and moving. + Configure and validate: Set up and verify program configurations via internal tools, ensuring accuracy, security, and auditability. + **Guard production quality:** Drive production readiness reviews, manage risks, and lead technology escalations to rapid resolution. + **Proactive technical engagement** : Host technical discovery sessions, map cross-system dependencies, and recommend solution patterns. + **Quarterly systemic improvement:** Propose and lead at least one cross-program improvement each quarter (e.g., automation, playbook updates, integration templates). + **Build the operating system:** Create unified onboarding playbooks, standard runbooks, and dashboards that surface readiness status, risks, and outcomes. + **Close the loop:** Capture structured feedback from customers and delivery; funnel insights to product and platform owners for roadmap consideration. + **Be the go-to:** Serve as the primary technology contact for internal and customer teams, representing tech with clarity and confidence. How you'll lead + Act as a Lead for readiness work: own the backlog and fulfillment, and drive continuous improvement. + Champion standard processes and common practices across programs to scale what works. + Work framework-first: move from reactive, checklist-driven activity to proactive, metrics-led execution. What success looks like in your first 6-12 months + Reduced production incidents and last-minute escalations across your programs. + Adopted dashboards that give stakeholders a real-time view of readiness, risks, and decision points. + A unified onboarding playbook in use across your programs, with clear SLAs/SLOs and handoffs. + One or more quarterly systemic improvements delivered and measured (e.g., faster setup cycle time, higher data quality, increased automation). You'll thrive here if you love connecting dots across teams and systems, turning ambiguity into action. If you're passionate about creating new solutions, enjoy collaborating with both technical and non-technical stakeholders, and stay calm when timelines are tight, this is the place for you. Compensation and benefits As required by California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the minimum full-time salary range for this position is between $85,000-$95,000. Compensation at Pearson is influenced by factors including skill set, experience level, and location. The position offers annual incentive program, and comprehensive benefits. Applications are open through December 15, 2025, with possible extension based on business needs. If you're ready to own outcomes, elevate quality, and lead proactive improvements, we invite you to apply and make every launch better than the last. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Service Owner **Job Family:** TECHNOLOGY **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 20868 \#location
    $85k-95k yearly 44d ago
  • Assessment Specialist - English Language Arts

    Pearson 4.7company rating

    Pearson job in Providence, RI

    As an Assessment Specialist within the Asset Creation team, you will work as both a content and assessment expert to develop K-12 assessments for our state and district clients. Our team develops standards-based assessments for students across the United States. We collaborate with education departments, committees of educators, and business partners to develop assessments of learning that are accessible to all students. We are looking for flexible and creative content experts to join our team. **Responsibilities:** ● Develop and review content-specific test items, including multiple choice, technology enhanced, extended response, cluster sets, performance-based tasks, and simulations across multiple grade levels for large-scale assessments ● Help develop item, passage, and test specifications, item development plans, test blueprints, and other ancillary documents ● Help select, assign, manage, and train item/passage writers and educators to develop items based on standards, cognitive complexity, and item development best practices ● Facilitate and support customer meetings and provide content assessment expertise ● Facilitate activities related to test construction and review of composed test forms ● Consult with the customer as required, including participation in planning, status, review meetings, etc. ● Work closely with test development managers, other content developers, psychometricians, and other Pearson groups ● Perform other duties as assigned ● Some travel required **Qualifications:** ● Bachelor's degree in education, content-specific area, or equivalent experience required ● Five years' experience as an elementary or secondary teacher in the field of content-specific area preferred ● Professional knowledge of content-specific area and educational trends required ● Some experience in large-scale educational measurement preferred ● General knowledge of all phases of the development, processing, scoring, and reporting of large-scale assessments preferred ● Outstanding oral and written communication skills ● Ability to creatively and flexibly address challenges with a variety of audiences ● Excellent planning, organizational, and problem-solving skills and the ability to work on multiple activities and adapt to unexpected events ● Skill in basic software tools and technology and the confidence necessary to work with unfamiliar programs **Compensation at Pearson** is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $65,000 - $75,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. **_Applications will be accepted through Tuesday, Dec 2, 2025. This window may be extended depending on business needs._** \#LI-CH2 **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Learning Subject Matter Experts **Job Family:** LEARNING\_&\_CONTENT\_DEVELOPMENT **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 20878 \#location
    $65k-75k yearly 60d+ ago
  • Universal Advisor

    Pearson 4.7company rating

    Pearson job in Providence, RI

    ** At Pearson, our purpose is simple: to add life to a lifetime of learning. We envision a future where everyone can realize the life they imagine through learning. To achieve this, we create vibrant and enriching learning experiences designed for real-life impact. For over 20 years, Pearson Virtual Schools has been reimagining K-12 education with full-time virtual schools for students who want a personalized, more flexible approach to learning. Our flagship products and services include Connections Academy, US-based online public charter schools; Pearson Online Academy, a global online private school; and Pearson Connexus, our comprehensive online school program for school districts nationwide. The following description is intended to describe the general nature of the job that may include other duties as assumed or assigned; it is not intended to be all-inclusive or limit the duties of the position. **Purpose of the position** The Universal Advisor is a key member of the Enrollment Experience (EE) team, serving as a trusted advisor and subject matter expert throughout the enrollment process. This role ensures a seamless and efficient experience for prospective families and internal stakeholders by providing expert guidance, resolving issues, and supporting frontline staff. Universal Advisors also play a critical role in implementing new technologies, offering training, coaching, and hands-on troubleshooting to support successful adoption and continuous improvement throughout the organization. Success in this role requires strong communication skills, adaptability, and the ability to collaborate effectively across teams. **Core tasks & responsibilities** + Serve as the primary point of contact and a trusted advisor for Enrollment Experience (EE) processes, guiding internal teams and external stakeholders with a customer-centric approach. + Provide expert support on complex enrollment scenarios, collaborating across departments to resolve issues efficiently and maintain service excellence. + Lead training and coaching efforts for new hires and frontline staff, supporting onboarding, skill development, and the adoption of new technologies to promote first-call resolution and continuous improvement. + Develop and maintain resources, documentation, and knowledge articles that streamline workflows and ensure consistent, high-quality service delivery. + Identify and address process inefficiencies, including gaps, bottlenecks, and risks, while recommending and implementing improvements that reduce escalations and enhance operational effectiveness. + Facilitate meetings, deliver engaging presentations, and ensure timely follow-up on decisions and action items to support alignment and accountability. + Monitor key performance indicators, risks, and opportunities to ensure alignment with leadership priorities and organizational OKRs. + Foster a culture of inclusion, collaboration, accountability, and technical excellence through proactive engagement and cross-functional partnership. + Perform additional responsibilities as needed, including customer-facing tasks, to support business needs. **Qualifications** + Must demonstrate a commitment to professional conduct and accountability. + Flexibility to work shifts aligned with varying Hours of Operation, including evenings, nights, and weekends as needed. + Required to have the appropriate means to work remotely, including adherence to our work-from-home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations. + Experience providing application or enrollment support in a customer-facing, high-volume environment, with prior call center or customer service experience strongly preferred. + Proficiency with Windows, MS Suite, and CRM platforms (Salesforce experience preferred). + Skilled at working with multiple systems simultaneously in a fast-paced, virtual environment. + Strong analytical and reasoning skills with the ability to navigate ambiguity and apply critical thinking. + Proven ability to prioritize tasks, manage competing deadlines, and consistently achieve results. + Collaborative leadership skills with the ability to both lead initiatives and contribute as an effective team player. **Competencies** + **Strong Communicator:** Demonstrates excellent oral and written communication skills, with the ability to convey information clearly and professionally. + **Detail-Oriented & Results-Driven:** Maintains accuracy and quality while effectively prioritizing tasks to meet goals. + **Empathetic & Professional:** Approaches interactions with self-confidence, patience, and emotional intelligence, especially when working with diverse stakeholders. + **Organizational Savvy** : Understands and navigates internal processes, policies, and dynamics to drive results. + **Collaborative & Inclusive:** Builds trust, works effectively across teams, and fosters a culture of inclusion, teamwork, and continuous improvement. + **Strategic & Adaptive:** Identifies key issues, makes sound decisions aligned with long-term goals, and thrives in a fast-paced, evolving environment. + **Change-Oriented Leader:** Helps others understand and embrace change, modeling positivity, resilience, and a growth mindset. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between **$21.63 - $24.03** an hour This position is not bonus eligible, and information on benefits offered is here. Applications will be accepted through **December 19, 2025.** . This window may be extended depending on business needs. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Sales **Job Family:** GO\_TO\_MARKET **Organization:** Virtual Learning **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 21383 \#location
    $21.6-24 hourly 41d ago

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